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Absolutely. So Comstock's evolved now. Let me give you an idea of what we've been doing. So we've designed our own cloud phone included AI agents into the phone system natively, or you can have it as a stand alone product. But what that does, it does booking, it does after hours, and they even do, like, frequently asked, you know, questions and answers kind of thing, like a fact. So that's all built in. Yeah. Yep. So the new one's sean, sean,@comstack. So it's c o, m m, stack, s t a c k dot com. Correct. Comstack, m m, c o, m m, Comstack, like communication stack. S t a c k, like a stack. S t a c k. Yeah. Comstack. So the website's yeah. Yeah. The website's comstack.com. Yeah. So Comstack. Comstack. Yeah. Is it? Oh, okay. Yeah. So we've got our own cloud phone system. We we do our own SIP trunking. We could do MS Teams as well, calling, you know, direct calling on MS Teams if you want that. What else we do? We do SMS as a platform, as a service. We we can host mobile service numbers, do two way SMS. Anything to do with voice and SMS integration is what we work on now. So we Yep. Yep. Starlink. Oh, okay. Yeah. Yep. Yep. Okay. Yep. So it it in terms of voice, you just wanna do MS Teams calling, direct routing, direct calls? So does that mean you wanna put your own you wanna put your own SBC in there and then just get get skip trunks from us? Yeah. We can do that. So we do that's just maybe it's called direct routing. That's what I'm used to. But okay. Yeah. That's fine. Like, yeah, we can certainly do that. Yeah. Yeah. Okay. How about this? How about next week sometime? Are you are you free next week sometime? Can we do a MS Teams meeting? Oh, you want me to come in come in person as well. That's not a problem too. Yeah. But I I could do an MS Teams meeting and then show you what we've done so far with our AI. Okay. Actually, let me get my business partner, Daniel, involved in that. That'd probably be a better idea because he can explain a lot of those things better than I can. Okay. No. Really? Okay. Yeah. Sure. Yep. Yep. Yep. Could you do me a small favor? Maybe shoot me an email of your what your tech technical requirements would be for now, and then let me just make sure that we can deliver that MST thing, the operator model that you said. Yeah. Sean at comstat dot com. Yeah. Triple a. That's it. Twenty four seven triple a. Yep. And that's the 1. Yep. Easy. Alright. Send me some technical requirements, and we'll touch base next week, and then we'll set up a meeting. Alright? Cool. Have a good weekend. Thanks for the call. Thank you, CJ. Take care. Alright. Bye. 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Yep. It's better. Because this is my business phone, so we're talking business. Yeah.\n\nYep. Okay. Okay. Yep. Yes.\n\nUnderstand. Yep. Yep. Okay. Yep.\n\nYep. Yep. Yep. Absolutely. So yeah.\n\nAbsolutely. So Comstock's evolved now. Let me give you an idea of what we've been doing. So we've designed our own cloud phone included AI agents into the phone system natively, or you can have it as a stand alone product. But what that does, it does booking, it does after hours, and they even do, like, frequently asked, you know, questions and answers kind of thing, like a fact.\n\nSo that's all built in. Yeah. Yep. So the new one's sean, sean,@comstack. So it's c o, m m, stack, s t a c k dot com.\n\nCorrect. Comstack, m m, c o, m m, Comstack, like communication stack. S t a c k, like a stack. S t a c k. Yeah.\n\nComstack. So the website's yeah. Yeah. The website's comstack.com. Yeah.\n\nSo Comstack. Comstack. Yeah. Is it? Oh, okay.\n\nYeah. So we've got our own cloud phone system. We we do our own SIP trunking. We could do MS Teams as well, calling, you know, direct calling on MS Teams if you want that. What else we do?\n\nWe do SMS as a platform, as a service. We we can host mobile service numbers, do two way SMS. Anything to do with voice and SMS integration is what we work on now. So we Yep. Yep.\n\nStarlink. Oh, okay. Yeah. Yep. Yep.\n\nOkay. Yep. So it it in terms of voice, you just wanna do MS Teams calling, direct routing, direct calls? So does that mean you wanna put your own you wanna put your own SBC in there and then just get get skip trunks from us? Yeah.\n\nWe can do that. So we do that's just maybe it's called direct routing. That's what I'm used to. But okay. Yeah.\n\nThat's fine. Like, yeah, we can certainly do that. Yeah. Yeah. Okay.\n\nHow about this? How about next week sometime? Are you are you free next week sometime? Can we do a MS Teams meeting? Oh, you want me to come in come in person as well.\n\nThat's not a problem too. Yeah. But I I could do an MS Teams meeting and then show you what we've done so far with our AI. Okay. Actually, let me get my business partner, Daniel, involved in that.\n\nThat'd probably be a better idea because he can explain a lot of those things better than I can. Okay. No. Really? Okay.\n\nYeah. Sure. Yep. Yep. Yep.\n\nCould you do me a small favor? Maybe shoot me an email of your what your tech technical requirements would be for now, and then let me just make sure that we can deliver that MST thing, the operator model that you said. Yeah. Sean at comstat dot com. Yeah.\n\nTriple a. That's it. Twenty four seven triple a. Yep. And that's the 1.\n\nYep. Easy. Alright. Send me some technical requirements, and we'll touch base next week, and then we'll set up a meeting. Alright?\n\nCool. Have a good weekend. Thanks for the call. Thank you, CJ. Take care.\n\nAlright. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.1599998,"end":2.6599998,"sentiment":"neutral","sentiment_score":0.022808758541941643},{"text":"Yep.","start":2.8799999,"end":3.3799999,"sentiment":"neutral","sentiment_score":0.14422902464866638},{"text":"It's better.","start":3.52,"end":4.34,"sentiment":"neutral","sentiment_score":0.27820998430252075},{"text":"Because this is my business phone, so we're talking business.","start":8.24,"end":11.54,"sentiment":"neutral","sentiment_score":0.017049666307866574},{"text":"Yeah.","start":15.885,"end":16.385,"sentiment":"neutral","sentiment_score":0.10164550691843031}],"sentiment":"neutral","sentiment_score":0.06637332811951638,"num_words":15,"start":2.1599998,"end":16.385},{"sentences":[{"text":"Yep.","start":27.085,"end":27.585,"sentiment":"neutral","sentiment_score":0.028401806950569153},{"text":"Okay.","start":27.805,"end":28.305,"sentiment":"neutral","sentiment_score":0.021643873304128647},{"text":"Okay.","start":30.949999,"end":31.449999,"sentiment":"neutral","sentiment_score":0.03268168866634369},{"text":"Yep.","start":37.91,"end":38.41,"sentiment":"neutral","sentiment_score":0.06982433050870895},{"text":"Yes.","start":49.625,"end":50.105,"sentiment":"neutral","sentiment_score":0.014413459226489069}],"sentiment":"neutral","sentiment_score":0.0333930317312479,"num_words":5,"start":27.085,"end":50.105},{"sentences":[{"text":"Understand.","start":50.105,"end":50.605,"sentiment":"neutral","sentiment_score":-0.004134894348680973},{"text":"Yep.","start":57.785,"end":58.285,"sentiment":"neutral","sentiment_score":0.05457165092229843},{"text":"Yep.","start":69.479996,"end":69.88,"sentiment":"neutral","sentiment_score":-0.028233233839273453},{"text":"Okay.","start":69.88,"end":70.38,"sentiment":"neutral","sentiment_score":-0.030492465943098068},{"text":"Yep.","start":72.92,"end":73.42,"sentiment":"neutral","sentiment_score":0.16891932487487793}],"sentiment":"neutral","sentiment_score":0.03212607633322477,"num_words":5,"start":50.105,"end":73.42},{"sentences":[{"text":"Yep.","start":75.825,"end":76.325,"sentiment":"neutral","sentiment_score":0.082023024559021},{"text":"Yep.","start":80.865,"end":81.365,"sentiment":"neutral","sentiment_score":-0.04823552072048187},{"text":"Yep.","start":93.619995,"end":94.119995,"sentiment":"neutral","sentiment_score":0.025760291144251823},{"text":"Absolutely.","start":94.18,"end":94.68,"sentiment":"neutral","sentiment_score":0.07720330357551575},{"text":"So yeah.","start":95.14,"end":96.659996,"sentiment":"neutral","sentiment_score":0.13933630660176277}],"sentiment":"neutral","sentiment_score":0.0692372852936387,"num_words":6,"start":75.825,"end":96.659996},{"sentences":[{"text":"Absolutely.","start":96.659996,"end":97.159996,"sentiment":"neutral","sentiment_score":0.2547396421432495},{"text":"So Comstock's evolved now.","start":97.53999,"end":98.979996,"sentiment":"neutral","sentiment_score":0.14967136457562447},{"text":"Let me give you an idea of what we've been doing.","start":98.979996,"end":101.0,"sentiment":"neutral","sentiment_score":0.09246776642447169},{"text":"So we've designed our own cloud phone included AI agents into the phone system natively, or you can have it as a stand alone product.","start":101.22,"end":112.635,"sentiment":"neutral","sentiment_score":0.3271807515621185},{"text":"But what that does, it does booking, it does after hours, and they even do, like, frequently asked, you know, questions and answers kind of thing, like a fact.","start":112.635,"end":123.38,"sentiment":"positive","sentiment_score":0.40859455435440456}],"sentiment":"neutral","sentiment_score":0.3128475913777947,"num_words":70,"start":96.659996,"end":123.38},{"sentences":[{"text":"So that's all built in.","start":124.159996,"end":125.619995,"sentiment":"positive","sentiment_score":0.38652345538139343},{"text":"Yeah.","start":128.48,"end":128.98,"sentiment":"neutral","sentiment_score":0.011827945709228516},{"text":"Yep.","start":136.435,"end":136.935,"sentiment":"neutral","sentiment_score":0.047503530979156494},{"text":"So the new one's sean, sean,@comstack.","start":143.71,"end":146.37001,"sentiment":"neutral","sentiment_score":0.013917369612803062},{"text":"So it's c o, m m, stack, s t a c k dot com.","start":146.51001,"end":151.73001,"sentiment":"neutral","sentiment_score":0.01193860053483929}],"sentiment":"neutral","sentiment_score":0.08305901402814521,"num_words":27,"start":124.159996,"end":151.73001},{"sentences":[{"text":"Correct.","start":156.28499,"end":156.78499,"sentiment":"neutral","sentiment_score":0.03978255018591881},{"text":"Comstack, m m, c o, m m, Comstack, like communication stack.","start":156.92499,"end":161.34499,"sentiment":"neutral","sentiment_score":0.04886192963881926},{"text":"S t a c k, like a stack.","start":167.165,"end":174.35,"sentiment":"neutral","sentiment_score":0.008898818807210773},{"text":"S t a c k.","start":174.35,"end":175.47,"sentiment":"neutral","sentiment_score":0.009399448893964291},{"text":"Yeah.","start":175.47,"end":175.79,"sentiment":"neutral","sentiment_score":0.02873460203409195}],"sentiment":"neutral","sentiment_score":0.02785331435286655,"num_words":26,"start":156.28499,"end":175.79},{"sentences":[{"text":"Comstack.","start":175.79,"end":176.29,"sentiment":"neutral","sentiment_score":0.03390739485621452},{"text":"So the website's yeah.","start":176.67,"end":178.20999,"sentiment":"neutral","sentiment_score":0.15648089908063412},{"text":"Yeah.","start":178.43,"end":178.67,"sentiment":"neutral","sentiment_score":0.14813232421875},{"text":"The website's comstack.com.","start":178.67,"end":180.61,"sentiment":"neutral","sentiment_score":0.09054012844959895},{"text":"Yeah.","start":180.83,"end":181.06999,"sentiment":"neutral","sentiment_score":0.04140142351388931}],"sentiment":"neutral","sentiment_score":0.11209851242601872,"num_words":10,"start":175.79,"end":181.06999},{"sentences":[{"text":"So Comstack.","start":181.06999,"end":185.455,"sentiment":"neutral","sentiment_score":0.006180407013744116},{"text":"Comstack.","start":185.755,"end":186.255,"sentiment":"neutral","sentiment_score":0.010375416837632656},{"text":"Yeah.","start":187.035,"end":187.535,"sentiment":"neutral","sentiment_score":0.0011605862528085709},{"text":"Is it?","start":191.435,"end":191.835,"sentiment":"neutral","sentiment_score":0.018010593950748444},{"text":"Oh, okay.","start":191.835,"end":192.655,"sentiment":"neutral","sentiment_score":0.06839388981461525}],"sentiment":"neutral","sentiment_score":0.024588223081082106,"num_words":8,"start":181.06999,"end":192.655},{"sentences":[{"text":"Yeah.","start":193.435,"end":193.835,"sentiment":"neutral","sentiment_score":0.08066517114639282},{"text":"So we've got our own cloud phone system.","start":193.835,"end":196.73001,"sentiment":"neutral","sentiment_score":0.11936091259121895},{"text":"We we do our own SIP trunking.","start":196.73001,"end":198.25,"sentiment":"neutral","sentiment_score":0.1169053353369236},{"text":"We could do MS Teams as well, calling, you know, direct calling on MS Teams if you want that.","start":198.25,"end":204.75,"sentiment":"neutral","sentiment_score":0.15267652665313922},{"text":"What else we do?","start":205.53,"end":206.33,"sentiment":"neutral","sentiment_score":0.08954785205423832}],"sentiment":"neutral","sentiment_score":0.13110090343233866,"num_words":39,"start":193.435,"end":206.33},{"sentences":[{"text":"We do SMS as a platform, as a service.","start":206.33,"end":208.81,"sentiment":"neutral","sentiment_score":0.1730707602368461},{"text":"We we can host mobile service numbers, do two way SMS.","start":208.81,"end":212.03,"sentiment":"neutral","sentiment_score":0.13740660792047327},{"text":"Anything to do with voice and SMS integration is what we work on now.","start":214.275,"end":218.61499,"sentiment":"neutral","sentiment_score":0.12895135368619645},{"text":"So we 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okay.","start":258.93,"end":259.49002,"sentiment":"neutral","sentiment_score":-0.03173932433128357},{"text":"Yeah.","start":259.49002,"end":259.99002,"sentiment":"neutral","sentiment_score":-0.00021206960082054135},{"text":"Yep.","start":272.865,"end":273.365,"sentiment":"neutral","sentiment_score":0.0026634163223206997},{"text":"Yep.","start":280.04,"end":280.54,"sentiment":"neutral","sentiment_score":-0.30662354826927185}],"sentiment":"neutral","sentiment_score":-0.14906867073538402,"num_words":6,"start":253.485,"end":280.54},{"sentences":[{"text":"Okay.","start":290.52002,"end":291.02002,"sentiment":"neutral","sentiment_score":0.1261485069990158},{"text":"Yep.","start":297.13498,"end":297.63498,"sentiment":"neutral","sentiment_score":0.19155099987983704},{"text":"So it it in terms of voice, you just wanna do MS Teams calling, direct routing, direct calls?","start":299.85498,"end":306.835,"sentiment":"neutral","sentiment_score":0.10675129584140247},{"text":"So does that mean you 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okay.","start":331.45502,"end":333.45502,"sentiment":"neutral","sentiment_score":0.08839985355734825},{"text":"Yeah.","start":333.45502,"end":333.695,"sentiment":"neutral","sentiment_score":0.12373855710029602}],"sentiment":"neutral","sentiment_score":0.10658978078175675,"num_words":22,"start":325.215,"end":333.695},{"sentences":[{"text":"That's fine.","start":333.695,"end":334.255,"sentiment":"neutral","sentiment_score":0.2319585159420967},{"text":"Like, yeah, we can certainly do 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meeting?","start":381.615,"end":383.955,"sentiment":"neutral","sentiment_score":0.03651521248476846},{"text":"Oh, you want me to come in come in person as well.","start":385.455,"end":387.935,"sentiment":"neutral","sentiment_score":0.11967792486151059}],"sentiment":"neutral","sentiment_score":0.06529023721814156,"num_words":35,"start":373.56,"end":387.935},{"sentences":[{"text":"That's not a problem too.","start":387.935,"end":389.315,"sentiment":"neutral","sentiment_score":0.06074885949492455},{"text":"Yeah.","start":390.57498,"end":390.895,"sentiment":"neutral","sentiment_score":0.05480782315135002},{"text":"But I I could do an MS Teams meeting and then show you what we've done so far with our AI.","start":390.895,"end":397.22,"sentiment":"neutral","sentiment_score":0.035633496674043794},{"text":"Okay.","start":397.22,"end":397.62,"sentiment":"neutral","sentiment_score":0.03846516832709312},{"text":"Actually, let me get my business partner, Daniel, involved in 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can.","start":400.26,"end":405.08,"sentiment":"neutral","sentiment_score":-0.12898880733471169},{"text":"Okay.","start":419.155,"end":419.655,"sentiment":"neutral","sentiment_score":0.044186048209667206},{"text":"No.","start":423.68002,"end":423.84003,"sentiment":"neutral","sentiment_score":-0.07698984444141388},{"text":"Really?","start":423.84003,"end":424.34003,"sentiment":"neutral","sentiment_score":-0.03315754979848862},{"text":"Okay.","start":424.64,"end":425.14,"sentiment":"neutral","sentiment_score":-0.014174848794937134}],"sentiment":"neutral","sentiment_score":-0.1100401536602041,"num_words":23,"start":400.26,"end":425.14},{"sentences":[{"text":"Yeah.","start":430.08002,"end":430.48,"sentiment":"neutral","sentiment_score":-0.030850429087877274},{"text":"Sure.","start":430.48,"end":430.98,"sentiment":"neutral","sentiment_score":0.022594641894102097},{"text":"Yep.","start":444.05502,"end":444.55502,"sentiment":"neutral","sentiment_score":0.16225333511829376},{"text":"Yep.","start":453.03,"end":453.53,"sentiment":"neutral","sentiment_score":0.13730989396572113},{"text":"Yep.","start":459.75,"end":460.25,"sentiment":"neutral","sentiment_score":0.06049333140254021}],"sentiment":"neutral","sentiment_score":0.07036015465855598,"num_words":5,"start":430.08002,"end":460.25},{"sentences":[{"text":"Could you do me a small favor?","start":460.79,"end":462.63,"sentiment":"neutral","sentiment_score":0.03154299727508},{"text":"Maybe shoot me an email of your what your tech technical requirements would be for now, and then let me just make sure that we can deliver that MST thing, the operator model that you said.","start":462.63,"end":473.965,"sentiment":"neutral","sentiment_score":0.042383093024707504},{"text":"Yeah.","start":476.425,"end":476.925,"sentiment":"neutral","sentiment_score":0.04677410423755646},{"text":"Sean at comstat dot com.","start":476.985,"end":479.005,"sentiment":"neutral","sentiment_score":0.02700684405863285},{"text":"Yeah.","start":485.88,"end":486.2,"sentiment":"neutral","sentiment_score":0.024467460811138153}],"sentiment":"neutral","sentiment_score":0.03905736230313778,"num_words":50,"start":460.79,"end":486.2},{"sentences":[{"text":"Triple a.","start":486.2,"end":486.76,"sentiment":"neutral","sentiment_score":0.01995701529085636},{"text":"That's it.","start":486.76,"end":487.5,"sentiment":"neutral","sentiment_score":0.04119297303259373},{"text":"Twenty four seven triple a.","start":488.84,"end":490.44,"sentiment":"neutral","sentiment_score":0.016944145038723945},{"text":"Yep.","start":490.44,"end":490.94,"sentiment":"neutral","sentiment_score":0.03622395917773247},{"text":"And that's the 1.","start":491.4,"end":492.44,"sentiment":"neutral","sentiment_score":0.02441226039081812}],"sentiment":"neutral","sentiment_score":0.024349550184394633,"num_words":14,"start":486.2,"end":492.44},{"sentences":[{"text":"Yep.","start":492.44,"end":492.94,"sentiment":"neutral","sentiment_score":0.15937210619449615},{"text":"Easy.","start":494.72498,"end":495.125,"sentiment":"positive","sentiment_score":0.3903065025806427},{"text":"Alright.","start":495.125,"end":495.44498,"sentiment":"neutral","sentiment_score":0.16457317769527435},{"text":"Send me some technical requirements, and we'll touch base next week, and then we'll set up a meeting.","start":495.44498,"end":499.365,"sentiment":"neutral","sentiment_score":0.13664339089559185},{"text":"Alright?","start":499.365,"end":499.845,"sentiment":"neutral","sentiment_score":0.2521035969257355}],"sentiment":"neutral","sentiment_score":0.15572438270530917,"num_words":22,"start":492.44,"end":499.845},{"sentences":[{"text":"Cool.","start":499.845,"end":500.245,"sentiment":"positive","sentiment_score":0.7113974094390869},{"text":"Have a good weekend.","start":500.245,"end":501.22498,"sentiment":"positive","sentiment_score":0.7276736199855804},{"text":"Thanks for the call.","start":501.60498,"end":502.72498,"sentiment":"positive","sentiment_score":0.751024603843689},{"text":"Thank you, CJ.","start":502.72498,"end":503.76498,"sentiment":"positive","sentiment_score":0.6300621827443441},{"text":"Take care.","start":503.76498,"end":504.245,"sentiment":"positive","sentiment_score":0.3969201594591141}],"sentiment":"positive","sentiment_score":0.6650155122791018,"num_words":14,"start":499.845,"end":504.245},{"sentences":[{"text":"Alright.","start":504.245,"end":504.645,"sentiment":"neutral","sentiment_score":0.205157071352005},{"text":"Bye.","start":504.645,"end":504.88498,"sentiment":"neutral","sentiment_score":0.1556347906589508},{"text":"Bye.","start":504.88498,"end":505.38498,"sentiment":"neutral","sentiment_score":-0.10111965239048004}],"sentiment":"neutral","sentiment_score":0.08655740320682526,"num_words":3,"start":504.245,"end":505.38498}]}}]},{"alternatives":[{"transcript":"Hello? Oh, how come you're calling back from the landline? What's the difference? Okay. Cool. Yep. So are you still there? Yeah. So we're looking at moving like what I told you, we don't spend a lot on voice. We've only got, like we don't intend to sell this moving forward. But, obviously, Opus V still needs voice services. So what I said I commented to you last time was if we ever wanted to explore this, I'll reach out to you. We are comfortable we're using Teams now as per, I think, 90% of people reaching out to you. But we'll be looking at moving away from the end comm thing that brought us off for Opus v. Yes. It's Richard's end of life, and we are looking at moving on to Teams calling. And we are looking at the operator connect model, where my tech has done his due diligence, and he's designed a system, and we're looking at Aussie Broadband right now. And I said, no. No. Let me reach out to Sean first. I committed to him that, you know, I said, I'm happy with this design. We're good to go. The money wise, it's much of a muchness between, you know. So what between staying with APT and moving to Aussie Broadband. So what I wanted to do was reach out to you to do you do do you still do voice? Are you still in that in that industry? Yeah. Cool. So yeah. Yeah. Could you email me information? So the first thing that I need to do is meet what our my engineer has designed. So he I'll get the I'll email actually, you still got I still I'm still at the old email. Can you what's your email, Sean? S p a c k dot com. Cool. Yeah. So s p a c k, not s p e c. Yeah. Comspec. S p comspec. Perfect. Go to comspec.com. Let's see. Oh, no. Yeah. Com. Oh, there's some there's a company that's very similar to yours. Yep. Yep. Okay. We do do comps to our critical infrastructure asset, and I probably want to have a chat with you then because we do get a few clients that need to do communications from their from their control systems for renewable energy asset. So they send SMS warnings. So at the moment, we're using the Airlink Airlink. I'm talking about Airlink. What was the yeah. Airlink. Airlink. Airlink. What the fuck was they bought they were bought over. What's that? It's the SIMDALA. What's it? The link. Yep. Yeah. AirLinks. It is the Semtech AirLink. So we use the SIMDALA for a lot of our sites. So I'll probably sit down with you to map that out because we didn't want to use Twilio or something like because we had to expose the control system to the Internet, and that's a big no no. So I had a client in New Zealand and in Australia. We are actively doing this for them. So let's send me an email, and then what we'll do is I'll formalize this as a service we offer. So that yeah. Cool. So that's an option. I think he calls it operator connect. He wants to do operator connect. He yeah. Correct. He just wants to use the Teams calling Teams as the phone systems and just getting the trunk in. Yeah. Cool. Yep. Cool. Cool. Yeah. Let's get the so that's why he said he he wanted to go to ABB. I said, no. No. Once I looked at the design, I said, let me reach out to Sean. I do have some smaller clients on this as well that would be looking at migrating over and killing the AMCON. We still want the AMCON thing that you put us on. That's how much business we derive from this, man. It's just yeah. So we're we're it's not addicting. Yeah. But I heard it's a shit show. The service that I'm getting from brokers at the moment is terrible. So we're looking at, yeah, moving more and more things over. Cool. So so yeah. I know you caught up with Michael. Yeah. You can yeah. Easy done. Up up to you. It'll be it'll be nice to see you after after a decade. Yeah. Edith. Whatever's easiest, man. Yeah. I don't think I don't think we're yeah. I don't think we're we're very into AI, but let's we're open to listen because we do play not we don't play in that space, but we do utilize it a little bit. But there are certain things that we are conscious of in what we do. Yeah. Yeah. Because we a lot of our critical infrastructure stuff, we are not allowed to, you know, hear me if somebody's calling. But in saying this, we do we are operating Australia wide now. So sometimes our phone calls at the moment, we're still Australian Eastern Standard Time. So if we can look at ways that we can be smart about this. But my key thing would be to migrate off migrate OpenStreet of mConference and then for us, and then work towards our clients after. And then, you know, whatever AI thing that can come in, we can, you know, have a play later. Yeah. Yeah. So those sean at comstack. So your website is c o m m c ommstack, and your 1800 number is 247888. Yep. 180247888. Yep. 247 triple 8. Yep. Cool. Okay. Touch base. Okay. Easy. Okay. Thanks, Sean. Cheers. Bye. 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Oh, how come you're calling back from the landline? What's the difference? Okay. Cool.\n\nYep. So are you still there? Yeah. So we're looking at moving like what I told you, we don't spend a lot on voice. We've only got, like we don't intend to sell this moving forward.\n\nBut, obviously, Opus V still needs voice services. So what I said I commented to you last time was if we ever wanted to explore this, I'll reach out to you. We are comfortable we're using Teams now as per, I think, 90% of people reaching out to you. But we'll be looking at moving away from the end comm thing that brought us off for Opus v. Yes.\n\nIt's Richard's end of life, and we are looking at moving on to Teams calling. And we are looking at the operator connect model, where my tech has done his due diligence, and he's designed a system, and we're looking at Aussie Broadband right now. And I said, no. No. Let me reach out to Sean first.\n\nI committed to him that, you know, I said, I'm happy with this design. We're good to go. The money wise, it's much of a muchness between, you know. So what between staying with APT and moving to Aussie Broadband. So what I wanted to do was reach out to you to do you do do you still do voice?\n\nAre you still in that in that industry? Yeah. Cool. So yeah. Yeah.\n\nCould you email me information? So the first thing that I need to do is meet what our my engineer has designed. So he I'll get the I'll email actually, you still got I still I'm still at the old email. Can you what's your email, Sean? S p a c k dot com.\n\nCool. Yeah. So s p a c k, not s p e c. Yeah. Comspec.\n\nS p comspec. Perfect. Go to comspec.com. Let's see. Oh, no.\n\nYeah. Com. Oh, there's some there's a company that's very similar to yours. Yep. Yep.\n\nOkay. We do do comps to our critical infrastructure asset, and I probably want to have a chat with you then because we do get a few clients that need to do communications from their from their control systems for renewable energy asset. So they send SMS warnings. So at the moment, we're using the Airlink Airlink. I'm talking about Airlink.\n\nWhat was the yeah. Airlink. Airlink. Airlink. What the fuck was they bought they were bought over.\n\nWhat's that? It's the SIMDALA. What's it? The link. Yep.\n\nYeah. AirLinks. It is the Semtech AirLink. So we use the SIMDALA for a lot of our sites. So I'll probably sit down with you to map that out because we didn't want to use Twilio or something like because we had to expose the control system to the Internet, and that's a big no no.\n\nSo I had a client in New Zealand and in Australia. We are actively doing this for them. So let's send me an email, and then what we'll do is I'll formalize this as a service we offer. So that yeah. Cool.\n\nSo that's an option. I think he calls it operator connect. He wants to do operator connect. He yeah. Correct.\n\nHe just wants to use the Teams calling Teams as the phone systems and just getting the trunk in. Yeah. Cool. Yep. Cool.\n\nCool. Yeah. Let's get the so that's why he said he he wanted to go to ABB. I said, no. No.\n\nOnce I looked at the design, I said, let me reach out to Sean. I do have some smaller clients on this as well that would be looking at migrating over and killing the AMCON. We still want the AMCON thing that you put us on. That's how much business we derive from this, man. It's just yeah.\n\nSo we're we're it's not addicting. Yeah. But I heard it's a shit show. The service that I'm getting from brokers at the moment is terrible. So we're looking at, yeah, moving more and more things over.\n\nCool. So so yeah. I know you caught up with Michael. Yeah. You can yeah.\n\nEasy done. Up up to you. It'll be it'll be nice to see you after after a decade. Yeah. Edith.\n\nWhatever's easiest, man. Yeah. I don't think I don't think we're yeah. I don't think we're we're very into AI, but let's we're open to listen because we do play not we don't play in that space, but we do utilize it a little bit. But there are certain things that we are conscious of in what we do.\n\nYeah. Yeah. Because we a lot of our critical infrastructure stuff, we are not allowed to, you know, hear me if somebody's calling. But in saying this, we do we are operating Australia wide now. So sometimes our phone calls at the moment, we're still Australian Eastern Standard Time.\n\nSo if we can look at ways that we can be smart about this. But my key thing would be to migrate off migrate OpenStreet of mConference and then for us, and then work towards our clients after. And then, you know, whatever AI thing that can come in, we can, you know, have a play later. Yeah. Yeah.\n\nSo those sean at comstack. So your website is c o m m c ommstack, and your 1800 number is 247888. Yep. 180247888. Yep.\n\n247 triple 8. Yep. Cool. Okay. Touch base.\n\nOkay. Easy. Okay. Thanks, Sean. Cheers.\n\nBye. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":0.011149730533361437},{"text":"Oh, how come you're calling back from the landline?","start":4.08,"end":6.3199997,"sentiment":"neutral","sentiment_score":0.025119963412483532},{"text":"What's the difference?","start":6.3199997,"end":7.22,"sentiment":"neutral","sentiment_score":-0.027451060091455776},{"text":"Okay.","start":13.735,"end":14.054999,"sentiment":"neutral","sentiment_score":0.1854436695575714},{"text":"Cool.","start":14.054999,"end":14.554999,"sentiment":"positive","sentiment_score":0.34167343378067017}],"sentiment":"neutral","sentiment_score":0.045466221620639166,"num_words":15,"start":1.28,"end":14.554999},{"sentences":[{"text":"Yep.","start":15.094999,"end":15.494999,"sentiment":"neutral","sentiment_score":0.15340039134025574},{"text":"So are you still 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know.","start":76.525,"end":81.84,"sentiment":"neutral","sentiment_score":-0.09024657918648286},{"text":"So what between staying with APT and moving to Aussie Broadband.","start":82.159996,"end":85.92,"sentiment":"neutral","sentiment_score":-0.0634091145528311},{"text":"So what I wanted to do was reach out to you to do you do do you still do voice?","start":85.92,"end":92.5,"sentiment":"neutral","sentiment_score":0.0343831954523921}],"sentiment":"neutral","sentiment_score":0.07536252740925799,"num_words":60,"start":71.805,"end":92.5},{"sentences":[{"text":"Are you still in that in that industry?","start":93.52,"end":95.299995,"sentiment":"neutral","sentiment_score":0.03651085891760886},{"text":"Yeah.","start":95.52,"end":95.84,"sentiment":"neutral","sentiment_score":0.14549456536769867},{"text":"Cool.","start":95.84,"end":96.34,"sentiment":"neutral","sentiment_score":0.28439682722091675},{"text":"So yeah.","start":124.07,"end":127.564995,"sentiment":"neutral","sentiment_score":0.2270272672176361},{"text":"Yeah.","start":127.564995,"end":127.884995,"sentiment":"neutral","sentiment_score":0.08815469592809677}],"sentiment":"neutral","sentiment_score":0.09724519186868118,"num_words":13,"start":93.52,"end":127.884995},{"sentences":[{"text":"Could you email me information?","start":127.884995,"end":129.425,"sentiment":"neutral","sentiment_score":0.02137584276497364},{"text":"So the first thing that I need to do is meet what our my engineer has designed.","start":129.485,"end":135.425,"sentiment":"neutral","sentiment_score":-0.0048234396997620076},{"text":"So he I'll get the I'll email actually, you still got I still I'm still at the old email.","start":136.44499,"end":141.3,"sentiment":"neutral","sentiment_score":-0.0836831954749007},{"text":"Can you what's your email, Sean?","start":141.38,"end":144.04001,"sentiment":"neutral","sentiment_score":-0.011022830381989479},{"text":"S p a c k dot com.","start":152.66,"end":155.48,"sentiment":"neutral","sentiment_score":0.004415695488985095}],"sentiment":"neutral","sentiment_score":-0.0296356868326526,"num_words":54,"start":127.884995,"end":155.48},{"sentences":[{"text":"Cool.","start":161.295,"end":161.795,"sentiment":"positive","sentiment_score":0.4052972197532654},{"text":"Yeah.","start":161.85501,"end":162.255,"sentiment":"neutral","sentiment_score":0.11229483783245088},{"text":"So s p a c k, not s p e c.","start":162.255,"end":165.955,"sentiment":"neutral","sentiment_score":0.013931960968131369},{"text":"Yeah.","start":169.615,"end":170.115,"sentiment":"neutral","sentiment_score":0.020574325695633888},{"text":"Comspec.","start":173.4,"end":173.9,"sentiment":"neutral","sentiment_score":0.022018110379576683}],"sentiment":"neutral","sentiment_score":0.047562404287358126,"num_words":15,"start":161.295,"end":173.9},{"sentences":[{"text":"S p comspec.","start":175.87999,"end":177.01999,"sentiment":"neutral","sentiment_score":0.02120540663599968},{"text":"Perfect.","start":177.31999,"end":177.81999,"sentiment":"positive","sentiment_score":0.3464069962501526},{"text":"Go to comspec.com.","start":182.12,"end":183.95999,"sentiment":"neutral","sentiment_score":0.04109707040091356},{"text":"Let's see.","start":183.95999,"end":184.64499,"sentiment":"neutral","sentiment_score":0.02813794370740652},{"text":"Oh, no.","start":184.64499,"end":185.205,"sentiment":"neutral","sentiment_score":-0.027412227354943752}],"sentiment":"neutral","sentiment_score":0.04861507818780162,"num_words":11,"start":175.87999,"end":185.205},{"sentences":[{"text":"Yeah.","start":185.205,"end":185.44499,"sentiment":"neutral","sentiment_score":-0.02491661161184311},{"text":"Com.","start":185.44499,"end":185.94499,"sentiment":"neutral","sentiment_score":-0.016029853373765945},{"text":"Oh, there's some there's a company that's very similar to yours.","start":186.965,"end":190.105,"sentiment":"neutral","sentiment_score":-0.012191174128516153},{"text":"Yep.","start":211.37,"end":211.815,"sentiment":"neutral","sentiment_score":0.10590235888957976},{"text":"Yep.","start":212.215,"end":212.715,"sentiment":"neutral","sentiment_score":0.10720749199390411}],"sentiment":"neutral","sentiment_score":0.002537364698946475,"num_words":15,"start":185.205,"end":212.715},{"sentences":[{"text":"Okay.","start":218.935,"end":219.435,"sentiment":"neutral","sentiment_score":0.11436449736356737},{"text":"We do do comps to our critical infrastructure asset, and I probably want to have a chat with you then because we do get a few clients that need to do communications from their from their control systems for renewable energy asset.","start":220.13501,"end":239.9,"sentiment":"neutral","sentiment_score":0.08840232564225084},{"text":"So they send SMS warnings.","start":240.235,"end":242.075,"sentiment":"neutral","sentiment_score":-0.013980817794799805},{"text":"So at the moment, we're using the Airlink Airlink.","start":242.075,"end":245.455,"sentiment":"neutral","sentiment_score":-0.0013597652626534302},{"text":"I'm talking about Airlink.","start":245.995,"end":246.955,"sentiment":"neutral","sentiment_score":-0.016416578087955713}],"sentiment":"neutral","sentiment_score":0.060318916158170484,"num_words":61,"start":218.935,"end":246.955},{"sentences":[{"text":"What was the yeah.","start":246.955,"end":247.995,"sentiment":"neutral","sentiment_score":-0.07569880224764347},{"text":"Airlink.","start":247.995,"end":248.47499,"sentiment":"neutral","sentiment_score":-0.03971732780337334},{"text":"Airlink.","start":248.47499,"end":248.97499,"sentiment":"neutral","sentiment_score":-0.029953455552458763},{"text":"Airlink.","start":250.715,"end":251.215,"sentiment":"neutral","sentiment_score":-0.04972246289253235},{"text":"What the fuck was they bought they were bought over.","start":251.355,"end":254.095,"sentiment":"negative","sentiment_score":-0.569425743818283}],"sentiment":"negative","sentiment_score":-0.3597909349071629,"num_words":17,"start":246.955,"end":254.095},{"sentences":[{"text":"What's that?","start":254.715,"end":255.535,"sentiment":"neutral","sentiment_score":-0.1582169532775879},{"text":"It's the SIMDALA.","start":256.12997,"end":257.03,"sentiment":"neutral","sentiment_score":-0.06416659926374753},{"text":"What's it?","start":258.84998,"end":259.75,"sentiment":"neutral","sentiment_score":-0.02541171945631504},{"text":"The link.","start":260.28998,"end":263.00998,"sentiment":"neutral","sentiment_score":-0.008106069173663855},{"text":"Yep.","start":263.00998,"end":263.50998,"sentiment":"neutral","sentiment_score":0.02368084155023098}],"sentiment":"neutral","sentiment_score":-0.05522884400561452,"num_words":10,"start":254.715,"end":263.50998},{"sentences":[{"text":"Yeah.","start":264.12997,"end":264.53,"sentiment":"neutral","sentiment_score":0.04931754618883133},{"text":"AirLinks.","start":264.53,"end":265.03,"sentiment":"neutral","sentiment_score":0.05151943489909172},{"text":"It is the Semtech AirLink.","start":265.09,"end":268.84998,"sentiment":"neutral","sentiment_score":0.08848345503211022},{"text":"So we use the SIMDALA for a lot of our sites.","start":268.84998,"end":271.75,"sentiment":"neutral","sentiment_score":0.17650907148014416},{"text":"So I'll probably sit down with you to map that out because we didn't want to use Twilio or something like because we had to expose the control system to the Internet, and that's a big no no.","start":272.10498,"end":282.685,"sentiment":"neutral","sentiment_score":-0.19715701572989164}],"sentiment":"neutral","sentiment_score":-0.08941272420010396,"num_words":56,"start":264.12997,"end":282.685},{"sentences":[{"text":"So I had a client in New Zealand and in Australia.","start":283.065,"end":286.77002,"sentiment":"neutral","sentiment_score":0.11186157031492754},{"text":"We are actively doing this for them.","start":286.77002,"end":289.59,"sentiment":"neutral","sentiment_score":0.31647922311510357},{"text":"So let's send me an email, and then what we'll do is I'll formalize this as a service we offer.","start":290.13,"end":295.99002,"sentiment":"neutral","sentiment_score":0.18626707457005978},{"text":"So that yeah.","start":296.45,"end":298.37,"sentiment":"neutral","sentiment_score":0.22227210303147635},{"text":"Cool.","start":298.37,"end":298.87,"sentiment":"positive","sentiment_score":0.37154340744018555}],"sentiment":"neutral","sentiment_score":0.19546507245727948,"num_words":42,"start":283.065,"end":298.87},{"sentences":[{"text":"So that's an option.","start":299.09,"end":300.39,"sentiment":"neutral","sentiment_score":0.15885242819786072},{"text":"I think he calls it operator connect.","start":307.465,"end":309.485,"sentiment":"neutral","sentiment_score":0.01854763020362173},{"text":"He wants to do operator connect.","start":310.185,"end":311.965,"sentiment":"neutral","sentiment_score":0.001157373810807864},{"text":"He yeah.","start":316.9,"end":317.78,"sentiment":"neutral","sentiment_score":0.023358828388154507},{"text":"Correct.","start":317.78,"end":318.1,"sentiment":"neutral","sentiment_score":0.07774865627288818}],"sentiment":"neutral","sentiment_score":0.044832684006541966,"num_words":20,"start":299.09,"end":318.1},{"sentences":[{"text":"He just wants to use the Teams calling Teams as the phone systems and just getting the trunk in.","start":318.1,"end":323.47998,"sentiment":"neutral","sentiment_score":0.08322855594911073},{"text":"Yeah.","start":326.66,"end":327.13998,"sentiment":"neutral","sentiment_score":0.15393483638763428},{"text":"Cool.","start":327.13998,"end":327.63998,"sentiment":"neutral","sentiment_score":0.21950557827949524},{"text":"Yep.","start":332.025,"end":332.525,"sentiment":"neutral","sentiment_score":0.06762008368968964},{"text":"Cool.","start":334.025,"end":334.185,"sentiment":"neutral","sentiment_score":0.3211623728275299}],"sentiment":"neutral","sentiment_score":0.1018941493138023,"num_words":23,"start":318.1,"end":334.185},{"sentences":[{"text":"Cool.","start":334.185,"end":334.685,"sentiment":"neutral","sentiment_score":0.21412983536720276},{"text":"Yeah.","start":334.98502,"end":335.48502,"sentiment":"neutral","sentiment_score":0.0810343399643898},{"text":"Let's get the so that's why he said he he wanted to go to ABB.","start":335.70502,"end":340.92502,"sentiment":"neutral","sentiment_score":0.005951385200023651},{"text":"I said, no.","start":341.065,"end":341.545,"sentiment":"neutral","sentiment_score":-0.06481678535540898},{"text":"No.","start":341.545,"end":341.86502,"sentiment":"neutral","sentiment_score":-0.08980774879455566}],"sentiment":"neutral","sentiment_score":0.00477032611767451,"num_words":21,"start":334.185,"end":341.86502},{"sentences":[{"text":"Once I looked at the design, I said, let me reach out to Sean.","start":341.86502,"end":344.75998,"sentiment":"neutral","sentiment_score":-0.017561596552176133},{"text":"I do have some smaller clients on this as well that would be looking at migrating over and killing the AMCON.","start":345.3,"end":350.34,"sentiment":"neutral","sentiment_score":-0.055616688958945726},{"text":"We still want the AMCON thing that you put us on.","start":350.34,"end":352.25998,"sentiment":"neutral","sentiment_score":-0.03453615883534605},{"text":"That's how much business we derive from this, man.","start":352.25998,"end":355.31998,"sentiment":"neutral","sentiment_score":-0.00894322142832809},{"text":"It's just yeah.","start":357.075,"end":358.595,"sentiment":"neutral","sentiment_score":-0.03492537451287111}],"sentiment":"neutral","sentiment_score":-0.034120270404322396,"num_words":58,"start":341.86502,"end":358.595},{"sentences":[{"text":"So we're we're it's not addicting.","start":358.595,"end":360.455,"sentiment":"neutral","sentiment_score":-0.13532540947198868},{"text":"Yeah.","start":361.635,"end":362.135,"sentiment":"neutral","sentiment_score":-0.1524982750415802},{"text":"But I heard it's a shit show.","start":363.395,"end":364.835,"sentiment":"negative","sentiment_score":-0.49569637860570637},{"text":"The service that I'm getting from brokers at the moment is terrible.","start":364.835,"end":367.735,"sentiment":"negative","sentiment_score":-0.7065172841151556},{"text":"So we're looking at, yeah, moving more and more things over.","start":367.795,"end":372.05002,"sentiment":"negative","sentiment_score":-0.4342723326249556}],"sentiment":"negative","sentiment_score":-0.47809536352350906,"num_words":37,"start":358.595,"end":372.05002},{"sentences":[{"text":"Cool.","start":372.35,"end":372.75,"sentiment":"neutral","sentiment_score":0.02639289572834969},{"text":"So so yeah.","start":372.75,"end":381.17,"sentiment":"neutral","sentiment_score":0.021080926681558292},{"text":"I know you caught up with Michael.","start":381.39,"end":382.83002,"sentiment":"neutral","sentiment_score":0.0374591409095696},{"text":"Yeah.","start":382.83002,"end":383.15002,"sentiment":"neutral","sentiment_score":0.03950195759534836},{"text":"You can yeah.","start":383.15002,"end":384.745,"sentiment":"neutral","sentiment_score":0.03909207694232464}],"sentiment":"neutral","sentiment_score":0.03390852337082227,"num_words":15,"start":372.35,"end":384.745},{"sentences":[{"text":"Easy done.","start":384.745,"end":386.965,"sentiment":"neutral","sentiment_score":0.10140969604253769},{"text":"Up up to you.","start":388.185,"end":389.005,"sentiment":"neutral","sentiment_score":0.02215887140482664},{"text":"It'll be it'll be nice to see you after after a decade.","start":389.145,"end":391.805,"sentiment":"neutral","sentiment_score":0.14201087838349244},{"text":"Yeah.","start":393.385,"end":393.785,"sentiment":"neutral","sentiment_score":0.03647041320800781},{"text":"Edith.","start":393.785,"end":394.025,"sentiment":"neutral","sentiment_score":0.03389134630560875}],"sentiment":"neutral","sentiment_score":0.10329735889099538,"num_words":20,"start":384.745,"end":394.025},{"sentences":[{"text":"Whatever's easiest, man.","start":394.025,"end":395.405,"sentiment":"neutral","sentiment_score":0.062303864707549415},{"text":"Yeah.","start":398.28,"end":398.78,"sentiment":"neutral","sentiment_score":0.03814779967069626},{"text":"I don't think I don't think we're yeah.","start":401.96,"end":404.43997,"sentiment":"neutral","sentiment_score":-0.13833889178931713},{"text":"I don't think we're we're very into AI, but let's we're open to listen because we do play not we don't play in that space, but we do utilize it a little bit.","start":404.43997,"end":417.185,"sentiment":"neutral","sentiment_score":0.05475128913354693},{"text":"But there are certain things that we are conscious of in what we do.","start":417.405,"end":422.945,"sentiment":"neutral","sentiment_score":0.03316019182758672}],"sentiment":"neutral","sentiment_score":0.023548872652068988,"num_words":59,"start":394.025,"end":422.945},{"sentences":[{"text":"Yeah.","start":423.78,"end":424.02002,"sentiment":"neutral","sentiment_score":-0.03134121745824814},{"text":"Yeah.","start":424.02002,"end":424.42,"sentiment":"neutral","sentiment_score":-0.017305441200733185},{"text":"Because we a lot of our critical infrastructure stuff, we are not allowed to, you know, hear me if somebody's calling.","start":424.42,"end":430.68002,"sentiment":"neutral","sentiment_score":-0.08785157428965681},{"text":"But in saying this, we do we are operating Australia wide now.","start":431.7,"end":436.92,"sentiment":"neutral","sentiment_score":0.02052060856173436},{"text":"So sometimes our phone calls at the moment, we're still Australian Eastern Standard Time.","start":437.35498,"end":442.41498,"sentiment":"neutral","sentiment_score":-0.00903962951685701}],"sentiment":"neutral","sentiment_score":-0.036200759780346134,"num_words":49,"start":423.78,"end":442.41498},{"sentences":[{"text":"So if we can look at ways that we can be smart about this.","start":442.63498,"end":446.155,"sentiment":"neutral","sentiment_score":0.11885892466775008},{"text":"But my key thing would be to migrate off migrate OpenStreet of mConference and then for us, and then work towards our clients after.","start":446.155,"end":456.03,"sentiment":"neutral","sentiment_score":0.11590103091051181},{"text":"And then, you know, whatever AI thing that can come in, we can, you know, have a play later.","start":456.03,"end":461.33002,"sentiment":"neutral","sentiment_score":0.08072863832900398},{"text":"Yeah.","start":464.35,"end":464.85,"sentiment":"neutral","sentiment_score":0.040041014552116394},{"text":"Yeah.","start":467.31,"end":467.81,"sentiment":"neutral","sentiment_score":0.05320340394973755}],"sentiment":"neutral","sentiment_score":0.1029277666771816,"num_words":59,"start":442.63498,"end":467.81},{"sentences":[{"text":"So those sean at comstack.","start":471.695,"end":474.275,"sentiment":"neutral","sentiment_score":0.03796153776347637},{"text":"So your website is c o m m c ommstack, and your 1800 number is 247888.","start":475.855,"end":484.1,"sentiment":"neutral","sentiment_score":0.02924751047976315},{"text":"Yep.","start":487.68,"end":488.0,"sentiment":"neutral","sentiment_score":0.026456832885742188},{"text":"180247888.","start":488.0,"end":490.18,"sentiment":"neutral","sentiment_score":0.020625874400138855},{"text":"Yep.","start":490.63998,"end":490.96,"sentiment":"neutral","sentiment_score":0.026049520820379257}],"sentiment":"neutral","sentiment_score":0.030454170191660523,"num_words":24,"start":471.695,"end":490.96},{"sentences":[{"text":"247 triple 8.","start":490.96,"end":492.31998,"sentiment":"neutral","sentiment_score":0.025775415512422722},{"text":"Yep.","start":492.31998,"end":492.63998,"sentiment":"neutral","sentiment_score":0.0718783438205719},{"text":"Cool.","start":492.63998,"end":493.13998,"sentiment":"positive","sentiment_score":0.3740408420562744},{"text":"Okay.","start":494.16,"end":494.66,"sentiment":"neutral","sentiment_score":0.3211551308631897},{"text":"Touch base.","start":494.8,"end":495.62,"sentiment":"neutral","sentiment_score":0.21704504638910294}],"sentiment":"neutral","sentiment_score":0.15981133200693876,"num_words":8,"start":490.96,"end":495.62},{"sentences":[{"text":"Okay.","start":496.16,"end":496.66,"sentiment":"neutral","sentiment_score":0.03574465587735176},{"text":"Easy.","start":500.335,"end":500.835,"sentiment":"positive","sentiment_score":0.6848403215408325},{"text":"Okay.","start":501.615,"end":502.015,"sentiment":"positive","sentiment_score":0.6451098322868347},{"text":"Thanks, Sean.","start":502.015,"end":502.835,"sentiment":"positive","sentiment_score":0.6525478065013885},{"text":"Cheers.","start":502.895,"end":503.375,"sentiment":"positive","sentiment_score":0.7395991683006287}],"sentiment":"positive","sentiment_score":0.5683982651680708,"num_words":6,"start":496.16,"end":503.375},{"sentences":[{"text":"Bye.","start":503.375,"end":503.875,"sentiment":"positive","sentiment_score":0.3768247067928314},{"text":"Bye.","start":504.255,"end":504.755,"sentiment":"neutral","sentiment_score":0.2001082748174667}],"sentiment":"neutral","sentiment_score":0.2884664908051491,"num_words":2,"start":503.375,"end":504.755}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hello? Yep. It's better.\n\nChannel 1: Oh, how come you're calling back from the landline? What's the difference?\n\nChannel 0: Because this is my business phone, so we're talking business.\n\nChannel 1: Okay. Cool. Yep. So\n\nChannel 0: Yeah.\n\nChannel 1: are you still there? Yeah. So we're looking at moving like what I told you, we don't spend a lot on voice. We've only got, like we don't intend to sell this moving forward.\n\nChannel 0: Yep.\n\nChannel 1: But, obviously,\n\nChannel 0: Okay.\n\nChannel 1: Opus V still needs voice services. So\n\nChannel 0: Okay.\n\nChannel 1: what I said I commented to you last time was if we ever wanted to explore this, I'll reach out to you.\n\nChannel 0: Yep.\n\nChannel 1: We are comfortable we're using Teams now as per, I think, 90% of people reaching out to you. But we'll be looking at moving away from the end comm thing that brought us\n\nChannel 0: Yes.\n\nChannel 1: off\n\nChannel 0: Understand.\n\nChannel 1: for Opus v. Yes. It's Richard's end of life, and we are looking at moving on to Teams calling. And we are\n\nChannel 0: Yep.\n\nChannel 1: looking at the operator connect model, where my tech has done his due diligence, and he's designed a system, and we're looking at Aussie Broadband right now. And I\n\nChannel 0: Yep.\n\nChannel 1: said, no.\n\nChannel 0: Okay.\n\nChannel 1: No. Let me reach out to Sean first. I committed to him that,\n\nChannel 0: Yep.\n\nChannel 1: you know, I said, I'm happy with this design. We're good to go.\n\nChannel 0: Yep.\n\nChannel 1: The money wise, it's much of a muchness between,\n\nChannel 0: Yep.\n\nChannel 1: you know. So what between staying with APT and moving to Aussie Broadband. So what I wanted to do was reach out to you to do you do do you still do voice? Are\n\nChannel 0: Yep.\n\nChannel 1: you still in\n\nChannel 0: Absolutely.\n\nChannel 1: that in that industry?\n\nChannel 0: So\n\nChannel 1: Yeah. Cool.\n\nChannel 0: yeah. Absolutely. So Comstock's evolved now. Let me give you an idea of what we've been doing. So we've designed our own cloud phone included AI agents into the phone system natively, or you can have it as a stand alone product.\n\nBut what that does, it does booking, it does after hours, and they even do, like, frequently asked, you know, questions and answers kind of thing, like a fact.\n\nChannel 1: So\n\nChannel 0: So that's all built in.\n\nChannel 1: yeah. Yeah. Could you email\n\nChannel 0: Yeah.\n\nChannel 1: me information? So the first thing that I need to do is meet what our my engineer has designed.\n\nChannel 0: Yep.\n\nChannel 1: So he I'll get the I'll email actually, you still got I still I'm still at the old email. Can you what's your email, Sean?\n\nChannel 0: So the new one's sean, sean,@comstack. So it's c o, m m, stack, s t a c k dot com.\n\nChannel 1: S p a c k dot com.\n\nChannel 0: Correct. Comstack, m m, c o, m m, Comstack, like communication stack.\n\nChannel 1: Cool. Yeah. So s p a c k, not s p e c.\n\nChannel 0: S t a c k, like\n\nChannel 1: Yeah.\n\nChannel 0: a\n\nChannel 1: Comspec.\n\nChannel 0: stack. S t a c k. Yeah. Comstack.\n\nChannel 1: S p comspec.\n\nChannel 0: So the website's\n\nChannel 1: Perfect.\n\nChannel 0: yeah. Yeah. The website's comstack.com. Yeah. So\n\nChannel 1: Go to comspec.com. Let's see. Oh,\n\nChannel 0: Comstack.\n\nChannel 1: no. Yeah. Com.\n\nChannel 0: Comstack.\n\nChannel 1: Oh,\n\nChannel 0: Yeah.\n\nChannel 1: there's some there's a company that's very similar to yours.\n\nChannel 0: Is it? Oh, okay. Yeah. So we've got our own cloud phone system. We we do our own SIP trunking.\n\nWe could do MS Teams as well, calling, you know, direct calling on MS Teams if you want that. What else we do? We do SMS as a platform, as a service. We we can host mobile service numbers, do two way\n\nChannel 1: Yep.\n\nChannel 0: SMS.\n\nChannel 1: Yep.\n\nChannel 0: Anything to do with voice and SMS integration is what we work on now.\n\nChannel 1: Okay. We do do\n\nChannel 0: So\n\nChannel 1: comps\n\nChannel 0: we\n\nChannel 1: to our critical infrastructure asset, and I probably want to have a chat with you then because we do get a few clients that need to do communications from their from their control systems for renewable energy asset. So they send\n\nChannel 0: Yep.\n\nChannel 1: SMS warnings. So at the moment, we're\n\nChannel 0: Yep.\n\nChannel 1: using the Airlink Airlink. I'm talking about Airlink. What was the yeah. Airlink. Airlink.\n\nAirlink. What the fuck was they bought they were bought\n\nChannel 0: Starlink.\n\nChannel 1: over. What's that? It's the SIMDALA. What's\n\nChannel 0: Oh, okay.\n\nChannel 1: it?\n\nChannel 0: Yeah.\n\nChannel 1: The link. Yep. Yeah. AirLinks. It is the Semtech AirLink.\n\nSo we use the SIMDALA for a lot of our sites. So I'll probably sit\n\nChannel 0: Yep.\n\nChannel 1: down with you to map that out because we didn't want to use Twilio or something like because we had to expose the control\n\nChannel 0: Yep.\n\nChannel 1: system to the Internet, and that's a big no no. So I had a client in New Zealand and in Australia. We are actively doing this for them. So let's\n\nChannel 0: Okay.\n\nChannel 1: send me an email, and then what we'll do is I'll formalize this as a service we offer. So that\n\nChannel 0: Yep.\n\nChannel 1: yeah. Cool. So that's an\n\nChannel 0: So\n\nChannel 1: option.\n\nChannel 0: it it in terms of voice, you just wanna do MS Teams calling, direct routing, direct calls?\n\nChannel 1: I think he calls it operator connect. He wants to do\n\nChannel 0: So\n\nChannel 1: operator\n\nChannel 0: does that mean\n\nChannel 1: connect.\n\nChannel 0: you wanna put your own you wanna put your own SBC in there and then just get get skip trunks\n\nChannel 1: He\n\nChannel 0: from us?\n\nChannel 1: yeah. Correct. He just wants to use the Teams calling Teams as the phone systems and just getting the trunk in.\n\nChannel 0: Yeah. We can do that. So\n\nChannel 1: Yeah.\n\nChannel 0: we\n\nChannel 1: Cool.\n\nChannel 0: do that's just maybe it's called direct routing. That's what I'm used to. But\n\nChannel 1: Yep.\n\nChannel 0: okay. Yeah. That's fine.\n\nChannel 1: Cool. Cool.\n\nChannel 0: Like, yeah, we can\n\nChannel 1: Yeah.\n\nChannel 0: certainly do\n\nChannel 1: Let's\n\nChannel 0: that.\n\nChannel 1: get the so that's why he said he he wanted to go to ABB. I said, no. No. Once I looked at the design, I said, let me reach out to Sean. I do\n\nChannel 0: Yeah.\n\nChannel 1: have\n\nChannel 0: Yeah.\n\nChannel 1: some smaller clients on this as well that would be looking at migrating over and killing the AMCON. We still want the AMCON thing that you put us on. That's how much business we derive from this, man. It's just\n\nChannel 0: Okay.\n\nChannel 1: yeah. So we're we're it's not addicting. Yeah. But I heard it's a shit show. The service that I'm getting from brokers at the moment is terrible.\n\nSo we're looking at, yeah, moving more and more things over. Cool. So\n\nChannel 0: How about this?\n\nChannel 1: so\n\nChannel 0: How about next week sometime? Are you are you free next week sometime?\n\nChannel 1: yeah. I know\n\nChannel 0: Can we\n\nChannel 1: you caught up with Michael.\n\nChannel 0: do a\n\nChannel 1: Yeah.\n\nChannel 0: MS\n\nChannel 1: You\n\nChannel 0: Teams\n\nChannel 1: can\n\nChannel 0: meeting?\n\nChannel 1: yeah. Easy\n\nChannel 0: Oh, you want me to come in\n\nChannel 1: done.\n\nChannel 0: come in person as well. That's not\n\nChannel 1: Up\n\nChannel 0: a\n\nChannel 1: up\n\nChannel 0: problem\n\nChannel 1: to you.\n\nChannel 0: too.\n\nChannel 1: It'll be it'll be nice to see you\n\nChannel 0: Yeah.\n\nChannel 1: after after\n\nChannel 0: But I I\n\nChannel 1: a\n\nChannel 0: could\n\nChannel 1: decade.\n\nChannel 0: do an MS Teams meeting\n\nChannel 1: Yeah. Edith. Whatever's\n\nChannel 0: and\n\nChannel 1: easiest,\n\nChannel 0: then show\n\nChannel 1: man.\n\nChannel 0: you what we've done so far with our AI. Okay. Actually, let me get\n\nChannel 1: Yeah.\n\nChannel 0: my business partner, Daniel, involved in that. That'd probably be a better idea because he\n\nChannel 1: I\n\nChannel 0: can\n\nChannel 1: don't think\n\nChannel 0: explain\n\nChannel 1: I don't\n\nChannel 0: a\n\nChannel 1: think\n\nChannel 0: lot of\n\nChannel 1: we're\n\nChannel 0: those things better\n\nChannel 1: yeah.\n\nChannel 0: than\n\nChannel 1: I\n\nChannel 0: I can.\n\nChannel 1: don't think we're we're very into AI, but let's we're open to listen because we do play not we don't play in that space, but we do utilize it a little bit. But there are certain things that\n\nChannel 0: Okay.\n\nChannel 1: we are conscious of in what we do.\n\nChannel 0: No.\n\nChannel 1: Yeah.\n\nChannel 0: Really?\n\nChannel 1: Yeah. Because\n\nChannel 0: Okay.\n\nChannel 1: we a lot of our critical infrastructure stuff, we are not allowed to, you know, hear me if somebody's\n\nChannel 0: Yeah.\n\nChannel 1: calling.\n\nChannel 0: Sure.\n\nChannel 1: But in saying this, we do we are operating Australia wide now. So sometimes our phone calls at the moment, we're still Australian Eastern Standard Time. So if we can look at ways\n\nChannel 0: Yep.\n\nChannel 1: that we can be smart about this. But my key thing would be to migrate off migrate OpenStreet of mConference and then for us, and then\n\nChannel 0: Yep.\n\nChannel 1: work towards our clients after. And then, you know, whatever AI thing that can come in, we can, you know, have\n\nChannel 0: Yep.\n\nChannel 1: a play\n\nChannel 0: Could\n\nChannel 1: later.\n\nChannel 0: you do me a small favor? Maybe shoot me an email of your what your\n\nChannel 1: Yeah.\n\nChannel 0: tech technical requirements would be for now,\n\nChannel 1: Yeah.\n\nChannel 0: and then let me just make sure that we can deliver that MST thing,\n\nChannel 1: So those\n\nChannel 0: the operator model\n\nChannel 1: sean\n\nChannel 0: that you said.\n\nChannel 1: at comstack. So your website\n\nChannel 0: Yeah.\n\nChannel 1: is c\n\nChannel 0: Sean\n\nChannel 1: o\n\nChannel 0: at\n\nChannel 1: m\n\nChannel 0: comstat\n\nChannel 1: m\n\nChannel 0: dot\n\nChannel 1: c\n\nChannel 0: com.\n\nChannel 1: ommstack, and your 1800 number is 247888.\n\nChannel 0: Yeah. Triple a. That's it.\n\nChannel 1: Yep. 180247888.\n\nChannel 0: Twenty four seven triple a. Yep.\n\nChannel 1: Yep. 247\n\nChannel 0: And that's\n\nChannel 1: triple\n\nChannel 0: the 1.\n\nChannel 1: 8. Yep.\n\nChannel 0: Yep.\n\nChannel 1: Cool. Okay.\n\nChannel 0: Easy.\n\nChannel 1: Touch base.\n\nChannel 0: Alright. Send me some technical\n\nChannel 1: Okay.\n\nChannel 0: requirements, and we'll touch base next week, and then we'll set up a meeting. Alright? Cool. Have\n\nChannel 1: Easy.\n\nChannel 0: a good weekend. Thanks\n\nChannel 1: Okay.\n\nChannel 0: for\n\nChannel 1: Thanks,\n\nChannel 0: the call.\n\nChannel 1: Sean.\n\nChannel 0: Thank\n\nChannel 1: Cheers.\n\nChannel 0: you, CJ.\n\nChannel 1: Bye.\n\nChannel 0: Take care. Alright.\n\nChannel 1: Bye.\n\nChannel 0: Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":0.011149730533361437}],"sentiment":"neutral","sentiment_score":0.011149730533361437,"channel":1,"num_words":1,"start":1.28,"end":1.78},{"sentences":[{"text":"Hello?","start":2.1599998,"end":2.6599998,"sentiment":"neutral","sentiment_score":0.022808758541941643},{"text":"Yep.","start":2.8799999,"end":3.3799999,"sentiment":"neutral","sentiment_score":0.14422902464866638},{"text":"It's better.","start":3.52,"end":4.34,"sentiment":"neutral","sentiment_score":0.27820998430252075}],"sentiment":"neutral","sentiment_score":0.18086443794891238,"channel":0,"num_words":4,"start":2.1599998,"end":4.34},{"sentences":[{"text":"Oh, how come you're calling back from the landline?","start":4.08,"end":6.3199997,"sentiment":"neutral","sentiment_score":0.025119963412483532},{"text":"What's the difference?","start":6.3199997,"end":7.22,"sentiment":"neutral","sentiment_score":-0.027451060091455776}],"sentiment":"neutral","sentiment_score":0.011977207536498705,"channel":1,"num_words":12,"start":4.08,"end":7.22},{"sentences":[{"text":"Because this is my business phone, so we're talking business.","start":8.24,"end":11.54,"sentiment":"neutral","sentiment_score":0.017049666307866574}],"sentiment":"neutral","sentiment_score":0.017049666307866574,"channel":0,"num_words":10,"start":8.24,"end":11.54},{"sentences":[{"text":"Okay.","start":13.735,"end":14.054999,"sentiment":"neutral","sentiment_score":0.1854436695575714},{"text":"Cool.","start":14.054999,"end":14.554999,"sentiment":"positive","sentiment_score":0.34167343378067017},{"text":"Yep.","start":15.094999,"end":15.494999,"sentiment":"neutral","sentiment_score":0.15340039134025574},{"text":"So","start":15.494999,"end":15.994999,"sentiment":"neutral","sentiment_score":0.08702986687421799}],"sentiment":"neutral","sentiment_score":0.19188684038817883,"channel":1,"num_words":4,"start":13.735,"end":15.994999},{"sentences":[{"text":"Yeah.","start":15.885,"end":16.385,"sentiment":"neutral","sentiment_score":0.10164550691843031}],"sentiment":"neutral","sentiment_score":0.10164550691843031,"channel":0,"num_words":1,"start":15.885,"end":16.385},{"sentences":[{"text":"are you still there?","start":16.055,"end":16.855,"sentiment":"neutral","sentiment_score":0.029831791296601295},{"text":"Yeah.","start":16.855,"end":17.095,"sentiment":"neutral","sentiment_score":0.02296549268066883},{"text":"So we're looking at moving like what I told you, we don't spend a lot on voice.","start":17.095,"end":22.954998,"sentiment":"neutral","sentiment_score":-0.051800859544207066},{"text":"We've only got, like we don't intend to sell this moving forward.","start":23.175,"end":26.794998,"sentiment":"neutral","sentiment_score":-0.1089451905960838}],"sentiment":"neutral","sentiment_score":-0.06016659533933682,"channel":1,"num_words":34,"start":16.055,"end":26.794998},{"sentences":[{"text":"Yep.","start":27.085,"end":27.585,"sentiment":"neutral","sentiment_score":0.028401806950569153}],"sentiment":"neutral","sentiment_score":0.028401806950569153,"channel":0,"num_words":1,"start":27.085,"end":27.585},{"sentences":[{"text":"But, obviously,","start":27.255,"end":27.994999,"sentiment":"neutral","sentiment_score":0.0017385217361152172}],"sentiment":"neutral","sentiment_score":0.0017385217361152172,"channel":1,"num_words":2,"start":27.255,"end":27.994999},{"sentences":[{"text":"Okay.","start":27.805,"end":28.305,"sentiment":"neutral","sentiment_score":0.021643873304128647}],"sentiment":"neutral","sentiment_score":0.021643873304128647,"channel":0,"num_words":1,"start":27.805,"end":28.305},{"sentences":[{"text":"Opus V still needs voice services.","start":28.055,"end":30.019999,"sentiment":"neutral","sentiment_score":0.005071287974715233},{"text":"So","start":30.72,"end":31.22,"sentiment":"neutral","sentiment_score":0.020342018455266953}],"sentiment":"neutral","sentiment_score":0.0072528209005083355,"channel":1,"num_words":7,"start":28.055,"end":31.22},{"sentences":[{"text":"Okay.","start":30.949999,"end":31.449999,"sentiment":"neutral","sentiment_score":0.03268168866634369}],"sentiment":"neutral","sentiment_score":0.03268168866634369,"channel":0,"num_words":1,"start":30.949999,"end":31.449999},{"sentences":[{"text":"what I said I commented to you last time was if we ever wanted to explore this, I'll reach out to you.","start":31.359999,"end":37.3,"sentiment":"neutral","sentiment_score":0.02524130478162657}],"sentiment":"neutral","sentiment_score":0.02524130478162657,"channel":1,"num_words":22,"start":31.359999,"end":37.3},{"sentences":[{"text":"Yep.","start":37.91,"end":38.41,"sentiment":"neutral","sentiment_score":0.06982433050870895}],"sentiment":"neutral","sentiment_score":0.06982433050870895,"channel":0,"num_words":1,"start":37.91,"end":38.41},{"sentences":[{"text":"We are comfortable we're using Teams now as per, I think, 90% of people reaching out to you.","start":38.16,"end":45.195,"sentiment":"neutral","sentiment_score":0.12369948501388232},{"text":"But we'll be looking at moving away from the end comm thing that brought us","start":45.195,"end":49.055,"sentiment":"neutral","sentiment_score":-0.10001585433880487}],"sentiment":"neutral","sentiment_score":0.0220106943990245,"channel":1,"num_words":33,"start":38.16,"end":49.055},{"sentences":[{"text":"Yes.","start":49.625,"end":50.105,"sentiment":"neutral","sentiment_score":0.014413459226489069}],"sentiment":"neutral","sentiment_score":0.014413459226489069,"channel":0,"num_words":1,"start":49.625,"end":50.105},{"sentences":[{"text":"off","start":49.915,"end":50.155003,"sentiment":"neutral","sentiment_score":-0.006096415221691132}],"sentiment":"neutral","sentiment_score":-0.006096415221691132,"channel":1,"num_words":1,"start":49.915,"end":50.155003},{"sentences":[{"text":"Understand.","start":50.105,"end":50.605,"sentiment":"neutral","sentiment_score":-0.004134894348680973}],"sentiment":"neutral","sentiment_score":-0.004134894348680973,"channel":0,"num_words":1,"start":50.105,"end":50.605},{"sentences":[{"text":"for Opus v.","start":50.155003,"end":51.275,"sentiment":"neutral","sentiment_score":-0.0140097476541996},{"text":"Yes.","start":51.275,"end":51.775,"sentiment":"neutral","sentiment_score":0.02026983723044395},{"text":"It's Richard's end of life, and we are looking at moving on to Teams calling.","start":52.235,"end":56.815002,"sentiment":"neutral","sentiment_score":-0.006758899986743927},{"text":"And we are","start":57.29,"end":57.850002,"sentiment":"neutral","sentiment_score":0.052881523966789246}],"sentiment":"neutral","sentiment_score":0.001613712107593363,"channel":1,"num_words":22,"start":50.155003,"end":57.850002},{"sentences":[{"text":"Yep.","start":57.785,"end":58.285,"sentiment":"neutral","sentiment_score":0.05457165092229843}],"sentiment":"neutral","sentiment_score":0.05457165092229843,"channel":0,"num_words":1,"start":57.785,"end":58.285},{"sentences":[{"text":"looking at the operator connect model, where my tech has done his due diligence, and he's designed a system, and we're looking at Aussie Broadband right now.","start":57.850002,"end":68.83,"sentiment":"neutral","sentiment_score":0.035932641545379604},{"text":"And I","start":69.245,"end":69.565,"sentiment":"neutral","sentiment_score":-0.009677033871412277}],"sentiment":"neutral","sentiment_score":0.032787146689049126,"channel":1,"num_words":29,"start":57.850002,"end":69.565},{"sentences":[{"text":"Yep.","start":69.479996,"end":69.88,"sentiment":"neutral","sentiment_score":-0.028233233839273453}],"sentiment":"neutral","sentiment_score":-0.028233233839273453,"channel":0,"num_words":1,"start":69.479996,"end":69.88},{"sentences":[{"text":"said, no.","start":69.565,"end":70.045,"sentiment":"neutral","sentiment_score":-0.08466075360774994}],"sentiment":"neutral","sentiment_score":-0.08466075360774994,"channel":1,"num_words":2,"start":69.565,"end":70.045},{"sentences":[{"text":"Okay.","start":69.88,"end":70.38,"sentiment":"neutral","sentiment_score":-0.030492465943098068}],"sentiment":"neutral","sentiment_score":-0.030492465943098068,"channel":0,"num_words":1,"start":69.88,"end":70.38},{"sentences":[{"text":"No.","start":70.045,"end":70.285,"sentiment":"neutral","sentiment_score":-0.11619528383016586},{"text":"Let me reach out to Sean first.","start":70.285,"end":71.805,"sentiment":"neutral","sentiment_score":0.03872465608375413},{"text":"I committed to him that,","start":71.805,"end":73.005,"sentiment":"neutral","sentiment_score":0.16575510054826736}],"sentiment":"neutral","sentiment_score":0.07566560088441922,"channel":1,"num_words":13,"start":70.045,"end":73.005},{"sentences":[{"text":"Yep.","start":72.92,"end":73.42,"sentiment":"neutral","sentiment_score":0.16891932487487793}],"sentiment":"neutral","sentiment_score":0.16891932487487793,"channel":0,"num_words":1,"start":72.92,"end":73.42},{"sentences":[{"text":"you know, I said, I'm happy with this design.","start":73.005,"end":74.945,"sentiment":"neutral","sentiment_score":0.31452666968107224},{"text":"We're good to go.","start":75.245,"end":76.305,"sentiment":"positive","sentiment_score":0.466196209192276}],"sentiment":"positive","sentiment_score":0.36119422029990417,"channel":1,"num_words":13,"start":73.005,"end":76.305},{"sentences":[{"text":"Yep.","start":75.825,"end":76.325,"sentiment":"neutral","sentiment_score":0.082023024559021}],"sentiment":"neutral","sentiment_score":0.082023024559021,"channel":0,"num_words":1,"start":75.825,"end":76.325},{"sentences":[{"text":"The money wise, it's much of a muchness between,","start":76.525,"end":81.185,"sentiment":"neutral","sentiment_score":-0.0930071613854832}],"sentiment":"neutral","sentiment_score":-0.0930071613854832,"channel":1,"num_words":9,"start":76.525,"end":81.185},{"sentences":[{"text":"Yep.","start":80.865,"end":81.365,"sentiment":"neutral","sentiment_score":-0.04823552072048187}],"sentiment":"neutral","sentiment_score":-0.04823552072048187,"channel":0,"num_words":1,"start":80.865,"end":81.365},{"sentences":[{"text":"you know.","start":81.325,"end":81.84,"sentiment":"neutral","sentiment_score":-0.07782395929098129},{"text":"So what between staying with APT and moving to Aussie Broadband.","start":82.159996,"end":85.92,"sentiment":"neutral","sentiment_score":-0.0634091145528311},{"text":"So what I wanted to do was reach out to you to do you do do you still do voice?","start":85.92,"end":92.5,"sentiment":"neutral","sentiment_score":0.0343831954523921},{"text":"Are","start":93.52,"end":93.67999,"sentiment":"neutral","sentiment_score":0.009129147976636888}],"sentiment":"neutral","sentiment_score":-0.004598680048194879,"channel":1,"num_words":34,"start":81.325,"end":93.67999},{"sentences":[{"text":"Yep.","start":93.619995,"end":94.119995,"sentiment":"neutral","sentiment_score":0.025760291144251823}],"sentiment":"neutral","sentiment_score":0.025760291144251823,"channel":0,"num_words":1,"start":93.619995,"end":94.119995},{"sentences":[{"text":"you still in","start":93.67999,"end":94.24,"sentiment":"neutral","sentiment_score":0.006342713410655658}],"sentiment":"neutral","sentiment_score":0.006342713410655658,"channel":1,"num_words":3,"start":93.67999,"end":94.24},{"sentences":[{"text":"Absolutely.","start":94.18,"end":94.68,"sentiment":"neutral","sentiment_score":0.07720330357551575}],"sentiment":"neutral","sentiment_score":0.07720330357551575,"channel":0,"num_words":1,"start":94.18,"end":94.68},{"sentences":[{"text":"that in that industry?","start":94.24,"end":95.299995,"sentiment":"neutral","sentiment_score":0.06598239578306675}],"sentiment":"neutral","sentiment_score":0.06598239578306675,"channel":1,"num_words":4,"start":94.24,"end":95.299995},{"sentences":[{"text":"So","start":95.14,"end":95.64,"sentiment":"neutral","sentiment_score":0.07738513499498367}],"sentiment":"neutral","sentiment_score":0.07738513499498367,"channel":0,"num_words":1,"start":95.14,"end":95.64},{"sentences":[{"text":"Yeah.","start":95.52,"end":95.84,"sentiment":"neutral","sentiment_score":0.14549456536769867},{"text":"Cool.","start":95.84,"end":96.34,"sentiment":"neutral","sentiment_score":0.28439682722091675}],"sentiment":"neutral","sentiment_score":0.2149456962943077,"channel":1,"num_words":2,"start":95.52,"end":96.34},{"sentences":[{"text":"yeah.","start":96.259995,"end":96.659996,"sentiment":"neutral","sentiment_score":0.20128747820854187},{"text":"Absolutely.","start":96.659996,"end":97.159996,"sentiment":"neutral","sentiment_score":0.2547396421432495},{"text":"So Comstock's evolved now.","start":97.53999,"end":98.979996,"sentiment":"neutral","sentiment_score":0.14967136457562447},{"text":"Let me give you an idea of what we've been doing.","start":98.979996,"end":101.0,"sentiment":"neutral","sentiment_score":0.09246776642447169},{"text":"So we've designed our own cloud phone included AI agents into the phone system natively, or you can have it as a stand alone product.","start":101.22,"end":112.635,"sentiment":"neutral","sentiment_score":0.3271807515621185}],"sentiment":"neutral","sentiment_score":0.24408039996134384,"channel":0,"num_words":42,"start":96.259995,"end":112.635},{"sentences":[{"text":"But what that does, it does booking, it does after hours, and they even do, like, frequently asked, you know, questions and answers kind of thing, like a 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and need for voice services, including using Teams and Aussie Broadband. They use SMS as a communication platform and Airlink for messaging. The agent explains their company's cloud phone system and SMS integration, and suggests scheduling a meeting to discuss further. They also discuss setting up a service for voice calling using Twilio and MS Teams, and mention a client in New Zealand and Australia who wants to use the service for phone systems. They plan to meet again after the meeting and receive an email with technical requirements."},"intents":{"segments":[{"text":"Opus V still needs voice services. So Okay.","start_word":70,"end_word":77,"intents":[{"intent":"Explore voice services","confidence_score":0.24518436}]},{"text":"But what that does, it does booking, it does after hours, and they even do, like, frequently asked, you know, questions and answers kind of thing, like a fact. So So that's all built in. yeah. Yeah.","start_word":319,"end_word":355,"intents":[{"intent":"Check availability","confidence_score":0.0006315268}]},{"text":"We do SMS as a platform, as a service. We we can host mobile service numbers, do two way Yep. SMS. Yep. Anything to do with voice and SMS integration is what we work on now. Okay.","start_word":554,"end_word":590,"intents":[{"intent":"Inform about sms integration","confidence_score":0.02160777}]},{"text":"He just wants to use the Teams calling Teams as the phone systems and just getting the trunk in. Yeah.","start_word":852,"end_word":871,"intents":[{"intent":"Use teams as phone systems","confidence_score":0.2238716}]},{"text":"some smaller clients on this as well that would be looking at migrating over and killing the AMCON.","start_word":947,"end_word":964,"intents":[{"intent":"Migrate to amcon","confidence_score":0.2513636}]},{"text":"I know Can we you caught up with Michael. do a Yeah.","start_word":1046,"end_word":1057,"intents":[{"intent":"Schedule meeting with michael","confidence_score":0.19864304}]},{"text":"That'd probably be a better idea because he I can don't think explain I don't a think lot of we're those things better yeah. than I I can.","start_word":1140,"end_word":1167,"intents":[{"intent":"Expressing readiness","confidence_score":0.00008621187}]},{"text":"But in saying this, we do we are operating Australia wide now. So sometimes our phone calls at the moment, we're still Australian Eastern Standard Time.","start_word":1242,"end_word":1267,"intents":[{"intent":"Explaining operating australia wide","confidence_score":0.000720944}]},{"text":"So if we can look at ways Yep. that we can be smart about this. But my key thing would be to migrate off migrate OpenStreet of mConference and then for us, and then Yep. work towards our clients after. And then, you know, whatever AI thing that can come in, we can, you know, have Yep. a play Could later.","start_word":1268,"end_word":1328,"intents":[{"intent":"Emphasizeing importance of yep","confidence_score":0.00004056316}]},{"text":"But my key thing would be to migrate off migrate OpenStreet of mConference and then for us, and then Yep. work towards our clients after.","start_word":1283,"end_word":1307,"intents":[{"intent":"Expressing intent to migrate","confidence_score":0.014453056}]},{"text":"Maybe shoot me an email of your what your Yeah.","start_word":1335,"end_word":1344,"intents":[{"intent":"Suggesting email request","confidence_score":0.021311559},{"intent":"Providing email","confidence_score":0.03532523}]},{"text":"tech technical requirements would be for now, Yeah.","start_word":1345,"end_word":1352,"intents":[{"intent":"Requesting technical assistance","confidence_score":0.037803262}]},{"text":"is c Sean o at m comstat m dot c com. ommstack, and your 1800 number is 247888.","start_word":1382,"end_word":1399,"intents":[{"intent":"Providing phone number","confidence_score":0.004123257}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Yep. It's better. Oh, how come you're calling back from the landline? What's the difference? Because this is my business phone, so we're talking business. Okay.","start_word":0,"end_word":27,"sentiment":"neutral","sentiment_score":0.05782333016395569},{"text":"Cool.","start_word":28,"end_word":28,"sentiment":"positive","sentiment_score":0.34167343378067017},{"text":"Yep. So Yeah. are you still there? Yeah. So we're looking at moving like what I told you, we don't spend a lot on voice. We've only got, like we don't intend to sell this moving forward. Yep. But, obviously, Okay. Opus V still needs voice services. So Okay. what I said I commented to you last time was if we ever wanted to explore this, I'll reach out to you. Yep. We are comfortable we're using Teams now as per, I think, 90% of people reaching out to you. But we'll be looking at moving away from the end comm thing that brought us Yes. off Understand. for Opus v. Yes. It's Richard's end of life, and we are looking at moving on to Teams calling. And we are Yep. looking at the operator connect model, where my tech has done his due diligence, and he's designed a system, and we're looking at Aussie Broadband right now. And I Yep. said, no. Okay. No. Let me reach out to Sean first. I committed to him that, Yep. you know, I said, I'm happy with this design.","start_word":29,"end_word":215,"sentiment":"neutral","sentiment_score":0.02439919114112854},{"text":"We're good to go.","start_word":216,"end_word":219,"sentiment":"positive","sentiment_score":0.4692465364933014},{"text":"Yep. The money wise, it's much of a muchness between, Yep. you know. So what between staying with APT and moving to Aussie Broadband. So what I wanted to do was reach out to you to do you do do you still do voice? Are Yep. you still in Absolutely. that in that industry? So Yeah. Cool. yeah. Absolutely. So Comstock's evolved now. Let me give you an idea of what we've been doing. So we've designed our own cloud phone included AI agents into the phone system natively, or you can have it as a stand alone product.","start_word":220,"end_word":318,"sentiment":"neutral","sentiment_score":0.10897468850769178},{"text":"But what that does, it does booking, it does after hours, and they even do, like, frequently asked, you know, questions and answers kind of thing, like a fact. So So that's all built in.","start_word":319,"end_word":353,"sentiment":"positive","sentiment_score":0.40323758125305176},{"text":"yeah. Yeah. Could you email Yeah. me information? So the first thing that I need to do is meet what our my engineer has designed. Yep. So he I'll get the I'll email actually, you still got I still I'm still at the old email. Can you what's your email, Sean? So the new one's sean, sean,@comstack. So it's c o, m m, stack, s t a c k dot com. S p a c k dot com. Correct. Comstack, m m, c o, m m, Comstack, like communication stack.","start_word":354,"end_word":443,"sentiment":"neutral","sentiment_score":0.006193743087351322},{"text":"Cool.","start_word":444,"end_word":444,"sentiment":"positive","sentiment_score":0.4052972197532654},{"text":"Yeah. So s p a c k, not s p e c. S t a c k, like Yeah. a Comspec. stack. S t a c k. Yeah. Comstack. S p comspec. So the website's Perfect. yeah. Yeah. The website's comstack.com. Yeah. So Go to comspec.com. Let's see. Oh, Comstack. no. Yeah. Com. Comstack. Oh, Yeah. there's some there's a company that's very similar to yours. Is it? Oh, okay. Yeah. So we've got our own cloud phone system. We we do our own SIP trunking. We could do MS Teams as well, calling, you know, direct calling on MS Teams if you want that. What else we do? We do SMS as a platform, as a service. We we can host mobile service numbers, do two way Yep. SMS. Yep. Anything to do with voice and SMS integration is what we work on now. Okay. We do do So comps we to our critical infrastructure asset, and I probably want to have a chat with you then because we do get a few clients that need to do communications from their from their control systems for renewable energy asset. So they send Yep. SMS warnings. So at the moment, we're Yep. using the Airlink Airlink. I'm talking about Airlink. What was the yeah. Airlink. Airlink. Airlink.","start_word":445,"end_word":661,"sentiment":"neutral","sentiment_score":0.06540813386302939},{"text":"What the fuck was they bought they were bought Starlink.","start_word":662,"end_word":671,"sentiment":"negative","sentiment_score":-0.6024837493896484},{"text":"over. What's that? It's the SIMDALA. What's Oh, okay. it? Yeah. The link. Yep. Yeah. AirLinks. It is the Semtech AirLink. So we use the SIMDALA for a lot of our sites. So I'll probably sit Yep. down with you to map that out because we didn't want to use Twilio or something like because we had to expose the control Yep.","start_word":672,"end_word":733,"sentiment":"neutral","sentiment_score":-0.03738268092274666},{"text":"system to the Internet, and that's a big no no.","start_word":734,"end_word":743,"sentiment":"negative","sentiment_score":-0.3877264261245727},{"text":"So I had a client in New Zealand and in Australia. We are actively doing this for them. So let's Okay. send me an email, and then what we'll do is I'll formalize this as a service we offer. So that Yep. yeah.","start_word":744,"end_word":786,"sentiment":"neutral","sentiment_score":0.18982726335525513},{"text":"Cool.","start_word":787,"end_word":787,"sentiment":"positive","sentiment_score":0.37154340744018555},{"text":"So that's an So option. it it in terms of voice, you just wanna do MS Teams calling, direct routing, direct calls? I think he calls it operator connect. He wants to do So operator does that mean connect. you wanna put your own you wanna put your own SBC in there and then just get get skip trunks He from us? yeah. Correct. He just wants to use the Teams calling Teams as the phone systems and just getting the trunk in. Yeah. We can do that. So Yeah. we Cool. do that's just maybe it's called direct routing. That's what I'm used to. But Yep. okay. Yeah. That's fine. Cool. Cool. Like, yeah, we can Yeah. certainly do Let's that. get the so that's why he said he he wanted to go to ABB. I said, no. No. Once I looked at the design, I said, let me reach out to Sean. I do Yeah. have Yeah. some smaller clients on this as well that would be looking at migrating over and killing the AMCON. We still want the AMCON thing that you put us on. That's how much business we derive from this, man. It's just Okay. yeah. So we're we're it's not addicting. Yeah.","start_word":788,"end_word":995,"sentiment":"neutral","sentiment_score":0.03213680209591985},{"text":"But I heard it's a shit show. The service that I'm getting from brokers at the moment is terrible. So we're looking at, yeah, moving more and more things over.","start_word":996,"end_word":1025,"sentiment":"negative","sentiment_score":-0.5530461072921753},{"text":"Cool. So How about this? so How about next week sometime? Are you are you free next week sometime? yeah. I know Can we you caught up with Michael. do a Yeah. MS You Teams can meeting? yeah. Easy Oh, you want me to come in done. come in person as well. That's not Up a up problem to you. too. It'll be it'll be nice to see you Yeah. after after But I I a could decade. do an MS Teams meeting Yeah. Edith. Whatever's and easiest, then show man. you what we've done so far with our AI. Okay. Actually, let me get Yeah. my business partner, Daniel, involved in that. That'd probably be a better idea because he I can don't think explain I don't a think lot of we're those things better yeah. than I I can. don't think we're we're very into AI, but let's we're open to listen because we do play not we don't play in that space, but we do utilize it a little bit. But there are certain things that Okay. we are conscious of in what we do. No. Yeah. Really? Yeah. Because Okay. we a lot of our critical infrastructure stuff, we are not allowed to, you know, hear me if somebody's Yeah. calling. Sure. But in saying this, we do we are operating Australia wide now. So sometimes our phone calls at the moment, we're still Australian Eastern Standard Time. So if we can look at ways Yep. that we can be smart about this. But my key thing would be to migrate off migrate OpenStreet of mConference and then for us, and then Yep. work towards our clients after. And then, you know, whatever AI thing that can come in, we can, you know, have Yep. a play Could later. you do me a small favor? Maybe shoot me an email of your what your Yeah. tech technical requirements would be for now, Yeah. and then let me just make sure that we can deliver that MST thing, So those the operator model sean that you said. at comstack. So your website Yeah. is c Sean o at m comstat m dot c com. ommstack, and your 1800 number is 247888. Yeah. Triple a. That's it. Yep. 180247888. Twenty four seven triple a. Yep. Yep. 247 And that's triple the 1. 8. Yep. Yep.","start_word":1026,"end_word":1422,"sentiment":"neutral","sentiment_score":0.03292769608404534},{"text":"Cool.","start_word":1423,"end_word":1423,"sentiment":"positive","sentiment_score":0.3740408420562744},{"text":"Okay.","start_word":1424,"end_word":1424,"sentiment":"neutral","sentiment_score":0.3211551308631897},{"text":"Easy.","start_word":1425,"end_word":1425,"sentiment":"positive","sentiment_score":0.3903065025806427},{"text":"Touch base. Alright. Send me some technical Okay. requirements, and we'll touch base next week, and then we'll set up a meeting. Alright?","start_word":1426,"end_word":1448,"sentiment":"neutral","sentiment_score":0.15356891116370325},{"text":"Cool. Have Easy. a good weekend. Thanks Okay. for Thanks, the call. Sean. Thank Cheers. you, CJ. Bye. Take care.","start_word":1449,"end_word":1468,"sentiment":"positive","sentiment_score":0.6343783140182495},{"text":"Alright. Bye. Bye. Bye.","start_word":1469,"end_word":1472,"sentiment":"neutral","sentiment_score":0.1720731556415558}],"average":{"sentiment":"neutral","sentiment_score":0.04490201673695354}}}}