{"metadata":{"transaction_key":"deprecated","request_id":"01a0adba-01cb-7162-a204-d69bff18df36","sha256":"716b61d083643b64301073491833a8ee1438563db06ffed8e0fa578941dc3695","created":"2026-09-17T04:57:24.373Z","duration":6.1199374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":21},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"This is Tony Burrow. I'm currently unavailable. If you could leave a message, please","confidence":0.9980469,"words":[{"word":"this","start":1.8399999,"end":2.0,"confidence":0.99902344,"punctuated_word":"This","sentiment":"neutral","sentiment_score":-0.11508399248123168},{"word":"is","start":2.0,"end":2.1599998,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.047508303076028824},{"word":"tony","start":2.1599998,"end":2.48,"confidence":0.8310547,"punctuated_word":"Tony","sentiment":"neutral","sentiment_score":-0.05018528550863266},{"word":"burrow","start":2.48,"end":2.72,"confidence":0.6383464,"punctuated_word":"Burrow.","sentiment":"neutral","sentiment_score":-0.07326431572437286},{"word":"i'm","start":2.72,"end":2.8799999,"confidence":0.99902344,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.6258244514465332},{"word":"currently","start":2.8799999,"end":3.1999998,"confidence":1.0,"punctuated_word":"currently","sentiment":"negative","sentiment_score":-0.7259545922279358},{"word":"unavailable","start":3.1999998,"end":3.6999998,"confidence":0.9995117,"punctuated_word":"unavailable.","sentiment":"negative","sentiment_score":-0.7285783290863037},{"word":"if","start":4.08,"end":4.24,"confidence":0.98828125,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.33301421999931335},{"word":"you","start":4.24,"end":4.3199997,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.29714149236679077},{"word":"could","start":4.3199997,"end":4.64,"confidence":0.57470703,"punctuated_word":"could","sentiment":"negative","sentiment_score":-0.3634219169616699},{"word":"leave","start":4.64,"end":4.7999997,"confidence":0.94140625,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.29485344886779785},{"word":"a","start":4.7999997,"end":4.88,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.3141120374202728},{"word":"message","start":4.88,"end":5.38,"confidence":0.9436035,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.2987889051437378},{"word":"please","start":5.6,"end":6.1,"confidence":0.8461914,"punctuated_word":"please","sentiment":"neutral","sentiment_score":-0.24211643636226657}],"paragraphs":{"transcript":"\nThis is Tony Burrow. I'm currently unavailable. If you could leave a message, please","paragraphs":[{"sentences":[{"text":"This is Tony Burrow.","start":1.8399999,"end":2.72,"sentiment":"neutral","sentiment_score":-0.07151047419756651},{"text":"I'm currently unavailable.","start":2.72,"end":3.6999998,"sentiment":"negative","sentiment_score":-0.6934524575869242},{"text":"If you could leave a message, please","start":4.08,"end":6.1,"sentiment":"neutral","sentiment_score":-0.3062069224459784}],"sentiment":"neutral","sentiment_score":-0.3221319804766348,"num_words":14,"start":1.8399999,"end":6.1}]}}]}],"paragraphs":{"transcript":"\nChannel 1: This is Tony Burrow. I'm currently unavailable. If you could leave a message, please","paragraphs":[{"sentences":[{"text":"This is Tony Burrow.","start":1.8399999,"end":2.72,"sentiment":"neutral","sentiment_score":-0.07151047419756651},{"text":"I'm currently unavailable.","start":2.72,"end":3.6999998,"sentiment":"negative","sentiment_score":-0.6934524575869242},{"text":"If you could leave a message, please","start":4.08,"end":6.1,"sentiment":"neutral","sentiment_score":-0.3062069224459784}],"sentiment":"neutral","sentiment_score":-0.3221319804766348,"channel":1,"num_words":14,"start":1.8399999,"end":6.1}]},"summary":{"result":"success","short":"This is Tony Burrow. I'm currently unavailable. If you could leave a message, please"},"intents":{"segments":[{"text":"I'm currently unavailable.","start_word":4,"end_word":6,"intents":[{"intent":"Leave message","confidence_score":0.67914206}]}]},"sentiments":{"segments":[{"text":"This is Tony Burrow.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":-0.07209508866071701},{"text":"I'm currently unavailable.","start_word":4,"end_word":6,"sentiment":"negative","sentiment_score":-0.676764190196991},{"text":"If you could leave a message, please","start_word":7,"end_word":13,"sentiment":"neutral","sentiment_score":-0.33170032501220703}],"average":{"sentiment":"negative","sentiment_score":-0.3561170214698428}}}}