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Thanks, Andrew. Please stay on the line. Hi, Andrew. Yeah.\n\nI was in a like, I was preparing for a meeting right now. Mhmm. Mhmm. I'm so sorry. No.\n\nI'm not available. And I think we we are already working on it, so I don't need anything right now. Yeah. Right. Sorry.\n\nAnd, Andrea, I know, like, you really want to do that, but but right now, like, our priority is a little different. And from AI perspective or AI security perspective, we are okay. Thanks, mate. Thank you.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.16,"end":4.66,"sentiment":"neutral","sentiment_score":0.009667319420259446},{"text":"Thanks, Andrew.","start":16.335,"end":17.395,"sentiment":"positive","sentiment_score":0.3465079665184021},{"text":"Please stay on the line.","start":17.615,"end":19.155,"sentiment":"neutral","sentiment_score":0.1735287994146347},{"text":"Hi, Andrew.","start":25.119999,"end":25.779999,"sentiment":"neutral","sentiment_score":0.11599576473236084},{"text":"Yeah.","start":36.559998,"end":36.8,"sentiment":"neutral","sentiment_score":-0.013558685779571531}],"sentiment":"neutral","sentiment_score":0.07437576478920303,"num_words":26,"start":0.16,"end":36.8},{"sentences":[{"text":"I was in a like, I was preparing for a meeting right now.","start":36.8,"end":40.245,"sentiment":"neutral","sentiment_score":-0.0572012854883304},{"text":"Mhmm.","start":48.144997,"end":48.644997,"sentiment":"neutral","sentiment_score":0.0524594783782959},{"text":"Mhmm.","start":65.875,"end":66.375,"sentiment":"neutral","sentiment_score":0.08128078281879425},{"text":"I'm so sorry.","start":70.755,"end":71.815,"sentiment":"neutral","sentiment_score":-0.20303402344385782},{"text":"No.","start":72.435,"end":72.755,"sentiment":"negative","sentiment_score":-0.34369176626205444}],"sentiment":"neutral","sentiment_score":-0.08224580456551753,"num_words":19,"start":36.8,"end":72.755},{"sentences":[{"text":"I'm not available.","start":72.755,"end":73.655,"sentiment":"neutral","sentiment_score":-0.32030073801676434},{"text":"And I think we we are already working on it, so I don't need anything right now.","start":73.795,"end":80.59,"sentiment":"neutral","sentiment_score":-0.2918345279553357},{"text":"Yeah.","start":85.21,"end":85.45,"sentiment":"neutral","sentiment_score":-0.016812333837151527},{"text":"Right.","start":85.45,"end":85.95,"sentiment":"neutral","sentiment_score":-0.019326625391840935},{"text":"Sorry.","start":94.945,"end":95.265,"sentiment":"neutral","sentiment_score":-0.1308339387178421}],"sentiment":"neutral","sentiment_score":-0.26474182987990585,"num_words":23,"start":72.755,"end":95.265},{"sentences":[{"text":"And, Andrea, I know, like, you really want to do that, but but right now, like, our priority is a little different.","start":95.265,"end":102.625,"sentiment":"neutral","sentiment_score":-0.14946702867746353},{"text":"And from AI perspective or AI security perspective, we are okay.","start":102.625,"end":106.520935,"sentiment":"neutral","sentiment_score":-0.05741466547955166},{"text":"Thanks, mate.","start":111.24094,"end":111.96094,"sentiment":"positive","sentiment_score":0.4600171148777008},{"text":"Thank you.","start":111.96094,"end":112.700935,"sentiment":"positive","sentiment_score":0.40127332508563995}],"sentiment":"neutral","sentiment_score":-0.0593852721960158,"num_words":37,"start":95.265,"end":112.700935}]}}]}],"paragraphs":{"transcript":"\nChannel 1: If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Andrew, calling about cybersecurity.\n\nChannel 1: Thanks, Andrew. Please stay on the line. Hi, Andrew.\n\nChannel 0: Oh, hi. It's yeah. Andrew here from Vigilance AI practice. I hope I haven't caught you in a bad time.\n\nChannel 1: Yeah. I was in a like, I was preparing for a meeting right now.\n\nChannel 0: Oh, do do you have a just a few minutes if it's okay. Just a really quick one.\n\nChannel 1: Mhmm.\n\nChannel 0: Yeah. Vigilance AI is our twenty four seven AI security analyst. Purchase, we help teams investigate every security alert in minutes and provides you full audit trail without adding headcount or replacing your existing staff. And we would\n\nChannel 1: Mhmm.\n\nChannel 0: like to perform a quick demo if you're available next week.\n\nChannel 1: I'm so sorry. No. I'm not available. And I think we we are already working on it, so I don't need anything right now.\n\nChannel 0: Oh, you guys already have a security in place?\n\nChannel 1: Yeah. Right.\n\nChannel 0: I see. Do you don't you wanna see how we compare, you know, even though if you'll stay with them, you'll negotiate better at renewal?\n\nChannel 1: Sorry. And, Andrea, I know, like, you really want to do that, but but right now, like, our priority is a little different. And from AI perspective or AI security perspective, we are okay.\n\nChannel 0: Understood. Well, you have a great day then, mate. Take care.\n\nChannel 1: Thanks, mate. Thank you.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.16,"end":4.66,"sentiment":"neutral","sentiment_score":0.009667319420259446}],"sentiment":"neutral","sentiment_score":0.009667319420259446,"channel":1,"num_words":16,"start":0.16,"end":4.66},{"sentences":[{"text":"Andrew, calling about cybersecurity.","start":6.8799996,"end":8.82,"sentiment":"neutral","sentiment_score":0.020414451835677028}],"sentiment":"neutral","sentiment_score":0.020414451835677028,"channel":0,"num_words":4,"start":6.8799996,"end":8.82},{"sentences":[{"text":"Thanks, Andrew.","start":16.335,"end":17.395,"sentiment":"positive","sentiment_score":0.3465079665184021},{"text":"Please stay on the line.","start":17.615,"end":19.155,"sentiment":"neutral","sentiment_score":0.1735287994146347},{"text":"Hi, Andrew.","start":25.119999,"end":25.779999,"sentiment":"neutral","sentiment_score":0.11599576473236084}],"sentiment":"neutral","sentiment_score":0.19918349550829995,"channel":1,"num_words":9,"start":16.335,"end":25.779999},{"sentences":[{"text":"Oh, hi.","start":26.76,"end":27.5,"sentiment":"neutral","sentiment_score":0.156879223883152},{"text":"It's yeah.","start":27.96,"end":28.92,"sentiment":"neutral","sentiment_score":0.14895306527614594},{"text":"Andrew here from Vigilance AI practice.","start":28.92,"end":32.62,"sentiment":"neutral","sentiment_score":0.19749721884727478},{"text":"I hope I haven't caught you in a bad time.","start":33.079998,"end":35.34,"sentiment":"neutral","sentiment_score":-0.003621741756796837}],"sentiment":"neutral","sentiment_score":0.08802152369171382,"channel":0,"num_words":20,"start":26.76,"end":35.34},{"sentences":[{"text":"Yeah.","start":36.559998,"end":36.8,"sentiment":"neutral","sentiment_score":-0.013558685779571531},{"text":"I was in a like, I was preparing for a meeting right now.","start":36.8,"end":40.245,"sentiment":"neutral","sentiment_score":-0.0572012854883304}],"sentiment":"neutral","sentiment_score":-0.05408395693770477,"channel":1,"num_words":14,"start":36.559998,"end":40.245},{"sentences":[{"text":"Oh, do do you have a just a few minutes if it's okay.","start":41.045002,"end":45.785,"sentiment":"neutral","sentiment_score":0.06248239857646135},{"text":"Just a really quick one.","start":46.085003,"end":47.545002,"sentiment":"neutral","sentiment_score":0.10922269374132157}],"sentiment":"neutral","sentiment_score":0.07546581390003364,"channel":0,"num_words":18,"start":41.045002,"end":47.545002},{"sentences":[{"text":"Mhmm.","start":48.144997,"end":48.644997,"sentiment":"neutral","sentiment_score":0.0524594783782959}],"sentiment":"neutral","sentiment_score":0.0524594783782959,"channel":1,"num_words":1,"start":48.144997,"end":48.644997},{"sentences":[{"text":"Yeah.","start":49.365,"end":49.845,"sentiment":"neutral","sentiment_score":0.11790019273757936},{"text":"Vigilance AI is our twenty four seven AI security analyst.","start":49.845,"end":54.345,"sentiment":"neutral","sentiment_score":0.14929698556661605},{"text":"Purchase, we help teams investigate every security alert in minutes and provides you full audit trail without adding headcount or replacing your existing staff.","start":54.72,"end":64.82,"sentiment":"neutral","sentiment_score":0.18490455439314246},{"text":"And we would","start":65.28,"end":66.0,"sentiment":"neutral","sentiment_score":0.12347181389729182}],"sentiment":"neutral","sentiment_score":0.16892091567186932,"channel":0,"num_words":38,"start":49.365,"end":66.0},{"sentences":[{"text":"Mhmm.","start":65.875,"end":66.375,"sentiment":"neutral","sentiment_score":0.08128078281879425}],"sentiment":"neutral","sentiment_score":0.08128078281879425,"channel":1,"num_words":1,"start":65.875,"end":66.375},{"sentences":[{"text":"like to perform a quick demo if you're available next week.","start":66.0,"end":69.54,"sentiment":"neutral","sentiment_score":0.07672015137293121}],"sentiment":"neutral","sentiment_score":0.07672015137293121,"channel":0,"num_words":11,"start":66.0,"end":69.54},{"sentences":[{"text":"I'm so sorry.","start":70.755,"end":71.815,"sentiment":"neutral","sentiment_score":-0.20303402344385782},{"text":"No.","start":72.435,"end":72.755,"sentiment":"negative","sentiment_score":-0.34369176626205444},{"text":"I'm not available.","start":72.755,"end":73.655,"sentiment":"neutral","sentiment_score":-0.32030073801676434},{"text":"And I think we we are already working on it, so I don't need anything right now.","start":73.795,"end":80.59,"sentiment":"neutral","sentiment_score":-0.2918345279553357}],"sentiment":"neutral","sentiment_score":-0.2864534594118595,"channel":1,"num_words":24,"start":70.755,"end":80.59},{"sentences":[{"text":"Oh, you guys already have a security in 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renewal?","start":88.57,"end":94.67,"sentiment":"neutral","sentiment_score":-0.10840257613555244}],"sentiment":"neutral","sentiment_score":-0.10203364208340644,"channel":0,"num_words":25,"start":87.61,"end":94.67},{"sentences":[{"text":"Sorry.","start":94.945,"end":95.265,"sentiment":"neutral","sentiment_score":-0.1308339387178421},{"text":"And, Andrea, I know, like, you really want to do that, but but right now, like, our priority is a little different.","start":95.265,"end":102.625,"sentiment":"neutral","sentiment_score":-0.14946702867746353},{"text":"And from AI perspective or AI security perspective, we are okay.","start":102.625,"end":106.520935,"sentiment":"neutral","sentiment_score":-0.05741466547955166}],"sentiment":"neutral","sentiment_score":-0.11913734970285612,"channel":1,"num_words":34,"start":94.945,"end":106.520935},{"sentences":[{"text":"Understood.","start":108.305,"end":108.805,"sentiment":"neutral","sentiment_score":-0.030512351542711254},{"text":"Well, you have a great day then, mate.","start":109.265,"end":110.865,"sentiment":"positive","sentiment_score":0.5085729584097862},{"text":"Take care.","start":110.865,"end":111.525,"sentiment":"positive","sentiment_score":0.39756232500076294}],"sentiment":"positive","sentiment_score":0.43938145143064583,"channel":0,"num_words":11,"start":108.305,"end":111.525},{"sentences":[{"text":"Thanks, mate.","start":111.24094,"end":111.96094,"sentiment":"positive","sentiment_score":0.4600171148777008},{"text":"Thank you.","start":111.96094,"end":112.700935,"sentiment":"positive","sentiment_score":0.40127332508563995}],"sentiment":"positive","sentiment_score":0.4306452199816704,"channel":1,"num_words":4,"start":111.24094,"end":112.700935}]},"summary":{"result":"success","short":"The agent frombound calls Andrew from a cybersecurity company and asks if he has a few minutes to discuss a demo of their AI security analyst. Andrew is not available and the agent explains that their priority is different from their AI security analysts. The agent offers to perform a demo if Andrew is available next week."},"intents":{"segments":[{"text":"Andrew, calling about cybersecurity. Thanks, Andrew.","start_word":16,"end_word":21,"intents":[{"intent":"Discuss cybersecurity","confidence_score":0.0071885725}]},{"text":"like to perform a quick demo if you're available next week.","start_word":121,"end_word":131,"intents":[{"intent":"Perform demo","confidence_score":0.23895986}]},{"text":"Do you don't you wanna see how we compare, you know, even though if you'll stay with them, you'll negotiate better at renewal? Sorry.","start_word":169,"end_word":192,"intents":[{"intent":"Agree to negotiate higher","confidence_score":2.3122153e-8}]}]},"sentiments":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Andrew, calling about cybersecurity.","start_word":0,"end_word":19,"sentiment":"neutral","sentiment_score":0.013187854550778866},{"text":"Thanks, Andrew.","start_word":20,"end_word":21,"sentiment":"positive","sentiment_score":0.3465079665184021},{"text":"Please stay on the line. Hi, Andrew. Oh, hi. It's yeah. Andrew here from Vigilance AI practice. I hope I haven't caught you in a bad time. Yeah. I was in a like, I was preparing for a meeting right now. Oh, do do you have a just a few minutes if it's okay. Just a really quick one. Mhmm. Yeah. Vigilance AI is our twenty four seven AI security analyst. Purchase, we help teams investigate every security alert in minutes and provides you full audit trail without adding headcount or replacing your existing staff. And we would Mhmm. like to perform a quick demo if you're available next week. I'm so sorry.","start_word":22,"end_word":134,"sentiment":"neutral","sentiment_score":0.08263593167066574},{"text":"No.","start_word":135,"end_word":135,"sentiment":"negative","sentiment_score":-0.34369176626205444},{"text":"I'm not available. And I think we we are already working on it, so I don't need anything right now. Oh, you guys already have a security in place? Yeah. Right. I see. Do you don't you wanna see how we compare, you know, even though if you'll stay with them, you'll negotiate better at renewal? Sorry. And, Andrea, I know, like, you really want to do that, but but right now, like, our priority is a little different. And from AI perspective or AI security perspective, we are okay. Understood.","start_word":136,"end_word":226,"sentiment":"neutral","sentiment_score":-0.13720183074474335},{"text":"Well, you have a great day then, mate. Take care. Thanks, mate. Thank you.","start_word":227,"end_word":240,"sentiment":"positive","sentiment_score":0.47423380613327026}],"average":{"sentiment":"neutral","sentiment_score":0.02203779892182686}}}}