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Before I jump into the call, I do have to let you know we do rec record all of our phone calls for quality and training purposes. Are you happy for me to proceed with that? You're right. Yes. Yes. Beautiful. It it was a bit quiet, was it? Yes. Okay. So 10 you needed a $10,000 withdrawal? Yep. Yep. Beautiful. Now we can do this I can do this quickly for you. Do you need the funds fast? Okay. That's okay. Do you want me to process this as a transaction without advice so it's just some funds are just withdrawn out nice and quickly? Yeah? Okay. What I'll what I will need to do, I'll need to do up a document. It's called a transaction without advice document. I'll put that together. It has the request of 10,000 to be withdrawn from your, from your pension account to your bank account, and it outlines the risks associated with that. Are you okay with that? Yeah. Beautiful. And I'll e email that through. It does go to Ricardo's email, so he'll be able to help you with that signing. Yeah? No. That's okay. It's just for this withdrawal request. I just had to talk to you. That's all. But most things I try to do with Ricardo. But I will do up a transaction without advice saying you want $10,000 withdrawn to your bank account for the house building. Is that right? Yeah. Beautiful. How is the house going? Good? All good. Well, I will get that document done up today and emailed through for you guys to sign. Okay? Yes. Yes. Absolutely. Absolutely. Is he is he there with you at the moment? Or no. He's at work. Yes. Yep. That's okay. No problem. Oh, that's okay. It was nice to talk to you. I will get that paperwork ready for you shortly. Okay? Talk to you soon. You have a good day. Thank you. See you later, Mario. 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It's Dana from OC Financial. How are you today? I'm very well. Thank you.\n\nRicardo has asked me to give you a really quick call. Do you have just a few minutes now? Yeah. All good. Before I jump into the call, I do have to let you know we do rec record all of our phone calls for quality and training purposes.\n\nAre you happy for me to proceed with that? You're right. Yes. Yes. Beautiful.\n\nIt it was a bit quiet, was it? Yes. Okay. So 10 you needed a $10,000 withdrawal? Yep.\n\nYep. Beautiful. Now we can do this I can do this quickly for you. Do you need the funds fast? Okay.\n\nThat's okay. Do you want me to process this as a transaction without advice so it's just some funds are just withdrawn out nice and quickly? Yeah? Okay. What I'll what I will need to do, I'll need to do up a document.\n\nIt's called a transaction without advice document. I'll put that together. It has the request of 10,000 to be withdrawn from your, from your pension account to your bank account, and it outlines the risks associated with that. Are you okay with that? Yeah.\n\nBeautiful. And I'll e email that through. It does go to Ricardo's email, so he'll be able to help you with that signing. Yeah? No.\n\nThat's okay. It's just for this withdrawal request. I just had to talk to you. That's all. But most things I try to do with Ricardo.\n\nBut I will do up a transaction without advice saying you want $10,000 withdrawn to your bank account for the house building. Is that right? Yeah. Beautiful. How is the house going?\n\nGood? All good. Well, I will get that document done up today and emailed through for you guys to sign. Okay? Yes.\n\nYes. Absolutely. Absolutely. Is he is he there with you at the moment? Or no.\n\nHe's at work. Yes. Yep. That's okay. No problem.\n\nOh, that's okay. It was nice to talk to you. I will get that paperwork ready for you shortly. Okay? Talk to you soon.\n\nYou have a good day. Thank you. See you later, Mario. 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It's Dana from OC Financial. How are you today?\n\nChannel 1: Yes. Good. Yourself?\n\nChannel 0: I'm very well. Thank you. Ricardo has asked me to give you a really quick call. Do you have just a few minutes now?\n\nChannel 1: Yeah.\n\nChannel 0: Yeah. All good. Before I jump into the call, I do have to let you know we do rec record all of our phone calls for quality and training purposes. Are you happy for me to proceed with that?\n\nChannel 1: You give me one minute.\n\nChannel 0: You're right.\n\nChannel 1: Can you talk again?\n\nChannel 0: Yes. Yes.\n\nChannel 1: Much better now on\n\nChannel 0: Beautiful.\n\nChannel 1: the\n\nChannel 0: It it was a bit quiet,\n\nChannel 1: phone.\n\nChannel 0: was it?\n\nChannel 1: You are, Donna?\n\nChannel 0: Yes.\n\nChannel 1: Okay. Yeah. Ricardo talked to me yesterday for for $10,000 in the my pension accounting.\n\nChannel 0: Okay. So 10 you needed a $10,000 withdrawal?\n\nChannel 1: Yeah.\n\nChannel 0: Yep. Yep. Beautiful. Now we can do this I can do this quickly for you. Do you need the funds fast?\n\nChannel 1: No. No. Anytime you put it over this week or next week.\n\nChannel 0: Okay. That's okay. Do you want me to process this as a transaction without advice so it's just some funds are just withdrawn out nice and quickly?\n\nChannel 1: Yeah.\n\nChannel 0: Yeah? Okay.\n\nChannel 1: Yeah.\n\nChannel 0: What I'll what I will need to do, I'll need to do up a document. It's called a transaction without advice document. I'll put that together. It has the request of 10,000 to be withdrawn from your, from your pension account to your bank account, and it\n\nChannel 1: Yeah.\n\nChannel 0: outlines the risks associated with that. Are you okay with that? Yeah. Beautiful.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: And I'll e email that through. It does go to Ricardo's email, so he'll be able to help you with that signing.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah?\n\nChannel 1: Yeah. Yeah. You talk to Ricardo. Better than better English to me.\n\nChannel 0: No. That's okay. It's just for this withdrawal request. I just had to talk to you. That's all.\n\nBut most things I try to do with Ricardo. But I will do up a transaction without advice saying you want $10,000 withdrawn to your bank account for the house building. Is that right?\n\nChannel 1: Yeah.\n\nChannel 0: Yeah. Beautiful. How is the\n\nChannel 1: Yeah.\n\nChannel 0: house going?\n\nChannel 1: Good. Yeah. Good.\n\nChannel 0: Good?\n\nChannel 1: Yeah. I've now spent money in the shop.\n\nChannel 0: All good. Well, I will get that document done up today and emailed through for you guys to sign. Okay?\n\nChannel 1: Donna, you are possible. You talk to Ricardo.\n\nChannel 0: Yes. Yes. Absolutely. Absolutely.\n\nChannel 1: Yeah.\n\nChannel 0: Is he\n\nChannel 1: Yeah.\n\nChannel 0: is he there with you at the moment? Or\n\nChannel 1: No. No. No. He\n\nChannel 0: no.\n\nChannel 1: mean\n\nChannel 0: He's\n\nChannel 1: the\n\nChannel 0: at\n\nChannel 1: work.\n\nChannel 0: work.\n\nChannel 1: Yeah.\n\nChannel 0: Yes. Yep.\n\nChannel 1: Yeah.\n\nChannel 0: That's\n\nChannel 1: You\n\nChannel 0: okay.\n\nChannel 1: you\n\nChannel 0: No problem.\n\nChannel 1: yeah. Talk to him is better, please.\n\nChannel 0: Oh, that's okay. It was nice to talk to you. I will get that paperwork\n\nChannel 1: Oh,\n\nChannel 0: ready\n\nChannel 1: okay.\n\nChannel 0: for you shortly. Okay?\n\nChannel 1: Okay, Donna. Okay.\n\nChannel 0: Talk to you soon. You have a good day.\n\nChannel 1: You too, Donna.\n\nChannel 0: Thank you. See you later,\n\nChannel 1: Okay.\n\nChannel 0: Mario.\n\nChannel 1: Okay.\n\nChannel 0: Bye.\n\nChannel 1: Bye bye. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.0,"end":0.5,"sentiment":"neutral","sentiment_score":0.02603706531226635}],"sentiment":"neutral","sentiment_score":0.02603706531226635,"channel":1,"num_words":1,"start":0.0,"end":0.5},{"sentences":[{"text":"Hi, Mario.","start":2.3999999,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.16021040827035904},{"text":"It's Dana from OC Financial.","start":3.1999998,"end":5.06,"sentiment":"neutral","sentiment_score":0.18808473646640778},{"text":"How are you 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