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there.","start":32.38,"end":33.26,"sentiment":"neutral","sentiment_score":-0.10336009413003922},{"text":"I'm sorry.","start":33.26,"end":33.739998,"sentiment":"neutral","sentiment_score":-0.15039288997650146},{"text":"I don't have time.","start":33.739998,"end":34.62,"sentiment":"neutral","sentiment_score":-0.20688943192362785},{"text":"But I but I good good good luck.","start":34.62,"end":36.72,"sentiment":"neutral","sentiment_score":0.0679367664270103},{"text":"Thank you very much.","start":36.86,"end":37.579998,"sentiment":"neutral","sentiment_score":0.20218409225344658}],"sentiment":"neutral","sentiment_score":-0.00861606289717284,"channel":1,"num_words":22,"start":32.38,"end":37.579998},{"sentences":[{"text":"Our our security and everything's run through a completely different department inside that.","start":37.579998,"end":40.62,"sentiment":"neutral","sentiment_score":-0.18918499293235633},{"text":"I don't have time.","start":40.62,"end":41.18,"sentiment":"negative","sentiment_score":-0.3392309546470642},{"text":"Thank you so much.","start":41.18,"end":41.774998,"sentiment":"neutral","sentiment_score":0.17991119250655174},{"text":"Have a great day.","start":41.774998,"end":42.8,"sentiment":"positive","sentiment_score":0.35224250704050064}],"sentiment":"neutral","sentiment_score":-0.06750855714082718,"channel":1,"num_words":25,"start":37.579998,"end":42.8}]},"summary":{"result":"success","short":"A cybersecurity company representative named Mary calls Ryan, but he is busy and does not have time to talk. She introduces themselves and their company, but ultimately has to stop because they need to discuss a cold call."},"intents":{"segments":[{"text":"our CTO wants to have a short discussion just to introduce about us. Thank you so much.","start_word":76,"end_word":92,"intents":[{"intent":"Introduce","confidence_score":0.23070604},{"intent":"Introduce","confidence_score":0.11971215},{"intent":"Start conversation","confidence_score":0.0038996665}]},{"text":"And I'm just we gonna stop you there. I'm sorry.","start_word":93,"end_word":102,"intents":[{"intent":"Stop","confidence_score":0.2374167}]}]},"sentiments":{"segments":[{"text":"Hello. Ryan Hello? speaking. Yes. Hi. Good morning, Ryan. Hi. Good morning. Morning. Morning. Yes. Hi. Hi.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.1575135886669159},{"text":"Good day to you, Ryan. This is Mary calling from Vigilance AI. I hope you're doing well. I'm doing really well.","start_word":17,"end_word":37,"sentiment":"positive","sentiment_score":0.5063594579696655},{"text":"I'm so sorry. If this is a cold call, I just don't have time. I'm so sorry. Is this a Yeah. cold call? It took a few minutes of your time. We are a cybersecurity company, and Okay. our CTO wants to have a short discussion just to introduce about us. Thank you so much. And I'm just we gonna stop you there. I'm sorry. I don't have time. But I but I good good good luck. Thank you very much. Our our security and everything's run through a completely different department inside that. I don't have time. Thank you so much.","start_word":38,"end_word":139,"sentiment":"neutral","sentiment_score":-0.097692109644413},{"text":"Have a great day.","start_word":140,"end_word":143,"sentiment":"positive","sentiment_score":0.38651031255722046}],"average":{"sentiment":"neutral","sentiment_score":0.042522962703261266}}}}