{"metadata":{"transaction_key":"deprecated","request_id":"019ef82c-26e5-7c83-8713-12cc3f36f0bf","sha256":"824ff3b3a072469bf1513f1161b50cdc2cf8fe95b68104e872a9105dfa7ec334","created":"2026-06-24T05:48:24.715Z","duration":8.063937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":24},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Viewer calling is not available. Please leave a short message, and it will be sent as an audio message.","confidence":1.0,"words":[{"word":"viewer","start":0.24,"end":0.48,"confidence":0.8532715,"punctuated_word":"Viewer","sentiment":"negative","sentiment_score":-0.7205484509468079},{"word":"calling","start":0.48,"end":0.98,"confidence":0.9838867,"punctuated_word":"calling","sentiment":"negative","sentiment_score":-0.785398542881012},{"word":"is","start":1.12,"end":1.36,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8603037595748901},{"word":"not","start":1.36,"end":1.5999999,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8683291673660278},{"word":"available","start":1.5999999,"end":2.1,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8264620900154114},{"word":"please","start":2.6399999,"end":2.96,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.7386826276779175},{"word":"leave","start":2.96,"end":3.1999998,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5764105916023254},{"word":"a","start":3.1999998,"end":3.36,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.6738373637199402},{"word":"short","start":3.36,"end":3.6799998,"confidence":1.0,"punctuated_word":"short","sentiment":"negative","sentiment_score":-0.5040736794471741},{"word":"message","start":3.6799998,"end":4.18,"confidence":0.91967773,"punctuated_word":"message,","sentiment":"negative","sentiment_score":-0.4990364611148834},{"word":"and","start":4.24,"end":4.48,"confidence":1.0,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.5420801639556885},{"word":"it","start":4.48,"end":4.64,"confidence":1.0,"punctuated_word":"it","sentiment":"negative","sentiment_score":-0.6306175589561462},{"word":"will","start":4.64,"end":4.7999997,"confidence":1.0,"punctuated_word":"will","sentiment":"negative","sentiment_score":-0.461411565542221},{"word":"be","start":4.7999997,"end":4.96,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.5320961475372314},{"word":"sent","start":4.96,"end":5.2799997,"confidence":1.0,"punctuated_word":"sent","sentiment":"negative","sentiment_score":-0.4984548389911651},{"word":"as","start":5.2799997,"end":5.44,"confidence":1.0,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.4204889237880707},{"word":"an","start":5.44,"end":5.6,"confidence":1.0,"punctuated_word":"an","sentiment":"negative","sentiment_score":-0.4308564066886902},{"word":"audio","start":5.6,"end":6.08,"confidence":1.0,"punctuated_word":"audio","sentiment":"negative","sentiment_score":-0.3613491654396057},{"word":"message","start":6.08,"end":6.58,"confidence":1.0,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.2334286272525787}],"paragraphs":{"transcript":"\nViewer calling is not available. Please leave a short message, and it will be sent as an audio message.","paragraphs":[{"sentences":[{"text":"Viewer calling is not available.","start":0.24,"end":2.1,"sentiment":"negative","sentiment_score":-0.8122084021568299},{"text":"Please leave a short message, and it will be sent as an audio message.","start":2.6399999,"end":6.58,"sentiment":"negative","sentiment_score":-0.5073445801224027}],"sentiment":"negative","sentiment_score":-0.5875719017104098,"num_words":19,"start":0.24,"end":6.58}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Viewer calling is not available. Please leave a short message, and it will be sent as an audio message.","paragraphs":[{"sentences":[{"text":"Viewer calling is not available.","start":0.24,"end":2.1,"sentiment":"negative","sentiment_score":-0.8122084021568299},{"text":"Please leave a short message, and it will be sent as an audio message.","start":2.6399999,"end":6.58,"sentiment":"negative","sentiment_score":-0.5073445801224027}],"sentiment":"negative","sentiment_score":-0.5875719017104098,"channel":1,"num_words":19,"start":0.24,"end":6.58}]},"summary":{"result":"success","short":"Viewer calling is not available. Please leave a short message, and it will be sent as an audio message."},"intents":{"segments":[{"text":"Please leave a short message, and it will be sent as an audio message.","start_word":5,"end_word":18,"intents":[{"intent":"Leave message","confidence_score":0.4364671}]}]},"sentiments":{"segments":[{"text":"Viewer calling is not available. Please leave a short message, and it will be sent as an audio message.","start_word":0,"end_word":18,"sentiment":"negative","sentiment_score":-0.5974149703979492}],"average":{"sentiment":"negative","sentiment_score":-0.5974149306615194}}}}