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Hi, I'm good. How are you? Great. Actually, just coming back to you, checking, like, everything was working well.\n\nRight? Great. No worries. I'll talk about it to Harry. And also, actually, I was getting back to you.\n\nSo it will be a really grateful if you can just drop us and Google reviews. It would be really grateful if you can add us a Google review. Yeah. Yeah. I'm just sharing you the link where you can add And if you can add my name over there.\n\nRoss. Mhmm. And it yep. Would be thankful if you can just add my name in the review. Taylor.\n\nYep. Yep. I'm here. Texted you. 11:11.\n\nNo worries. No issue. Alright? You too. You too.\n\nYep. See you. 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How are you? Hello? Not too bad. What's happening? Yeah. The only problem we have look. We did need my main concern is that I just need some help setting up a Zoom ID for the secretaries to use so they can actually start a meeting from their let them organize a meeting from their laptops at home. And then using that same Zoom ID, have the meeting about at the house. That's the only thing we need to do now. And we're gonna he's gonna talk me through it once I get the ID, the Zoom ID that we're gonna use. So everything's fine at this stage. Mhmm. Say that again, please. Oh, not not a problem. Okay. Can you just send me a text so I remember? Just yeah. Send me a link, a text, or anything that will help. Okay. Or just send me an email. Got it. Okay. Got it. That that that's nice. Okay. Yep. Alright. No worries. I'll let what's your surname, Ross? I've got it on the system. That'll be fine. Okay. You there, Ross? Okay. Ross Taylor. No worries. Alright. 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How are you? Hello? Not too bad. What's happening?\n\nYeah. The only problem we have look. We did need my main concern is that I just need some help setting up a Zoom ID for the secretaries to use so they can actually start a meeting from their let them organize a meeting from their laptops at home. And then using that same Zoom ID, have the meeting about at the house. That's the only thing we need to do now.\n\nAnd we're gonna he's gonna talk me through it once I get the ID, the Zoom ID that we're gonna use. So everything's fine at this stage. Mhmm. Say that again, please. Oh, not not a problem.\n\nOkay. Can you just send me a text so I remember? Just yeah. Send me a link, a text, or anything that will help. Okay.\n\nOr just send me an email. Got it. Okay. Got it. That that that's nice.\n\nOkay. Yep. Alright. No worries. I'll let what's your surname, Ross?\n\nI've got it on the system. That'll be fine. Okay. You there, Ross? Okay.\n\nRoss Taylor. No worries. Alright. I'll do that either sometime this week. Okay.\n\nNot a problem. Thank you very alright. You have a good week. Okay. Thank you.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello, Ross.","start":2.24,"end":2.96,"sentiment":"neutral","sentiment_score":0.08677909523248672},{"text":"How are you?","start":2.96,"end":3.78,"sentiment":"neutral","sentiment_score":0.12687204529841742},{"text":"Hello?","start":5.12,"end":5.62,"sentiment":"neutral","sentiment_score":0.1288687288761139},{"text":"Not too bad.","start":7.7599998,"end":8.639999,"sentiment":"neutral","sentiment_score":0.19156275192896524},{"text":"What's happening?","start":8.639999,"end":9.46,"sentiment":"neutral","sentiment_score":0.17721965163946152}],"sentiment":"neutral","sentiment_score":0.14656096493655985,"num_words":11,"start":2.24,"end":9.46},{"sentences":[{"text":"Yeah.","start":19.335,"end":19.575,"sentiment":"neutral","sentiment_score":0.06511261314153671},{"text":"The only problem we have look.","start":19.575,"end":21.355,"sentiment":"neutral","sentiment_score":-0.05541800335049629},{"text":"We did need my main concern is that I 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How are you?\n\nChannel 0: Hi.\n\nChannel 1: Hello?\n\nChannel 0: Hi, I'm good. How are you?\n\nChannel 1: Not too bad. What's happening?\n\nChannel 0: Great. Actually, just coming back to you, checking, like, everything was working well. Right?\n\nChannel 1: Yeah. The only problem we have look. We did need my main concern is that I just need some help setting up a Zoom ID for the secretaries to use so they can actually start a meeting from their let them organize a meeting from their laptops at home. And then using that same Zoom ID, have the meeting about at the house. That's the only thing we need to do now.\n\nAnd we're gonna he's gonna talk me through it once I get the ID, the Zoom ID that we're gonna use. So everything's fine at this stage.\n\nChannel 0: Great. No worries. I'll talk about it to Harry. And\n\nChannel 1: Mhmm.\n\nChannel 0: also, actually, I was getting back to you. So it will be a really grateful if you can just drop us and Google reviews.\n\nChannel 1: Say that again, please.\n\nChannel 0: It would be really grateful if you can add us a Google review.\n\nChannel 1: Oh, not not a problem. Okay. Can you just\n\nChannel 0: Yeah.\n\nChannel 1: send me a text so I remember?\n\nChannel 0: Yeah. I'm\n\nChannel 1: Just\n\nChannel 0: just sharing you the link\n\nChannel 1: yeah.\n\nChannel 0: where you can\n\nChannel 1: Send me a link, a text,\n\nChannel 0: add\n\nChannel 1: or anything that will help. Okay.\n\nChannel 0: And\n\nChannel 1: Or\n\nChannel 0: if\n\nChannel 1: just\n\nChannel 0: you\n\nChannel 1: send\n\nChannel 0: can\n\nChannel 1: me an\n\nChannel 0: add\n\nChannel 1: email.\n\nChannel 0: my name over there. Ross. Mhmm.\n\nChannel 1: Got it. Okay. Got it. That\n\nChannel 0: And it\n\nChannel 1: that that's nice. Okay.\n\nChannel 0: yep.\n\nChannel 1: Yep.\n\nChannel 0: Would be thankful if you can just add my name in the review.\n\nChannel 1: Alright. No worries. I'll let what's your surname, Ross? I've\n\nChannel 0: Taylor.\n\nChannel 1: got it on the system. That'll be fine.\n\nChannel 0: Yep.\n\nChannel 1: Okay. You there, Ross?\n\nChannel 0: Yep. I'm here. Texted\n\nChannel 1: Okay. Ross\n\nChannel 0: you.\n\nChannel 1: Taylor. No worries. Alright. I'll do that either sometime this week.\n\nChannel 0: 11:11. No worries. No issue.\n\nChannel 1: Okay. Not a problem.\n\nChannel 0: Alright?\n\nChannel 1: Thank you very alright. You have a good week. Okay.\n\nChannel 0: You too.\n\nChannel 1: Thank you.\n\nChannel 0: You too. Yep. See you. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello, Ross.","start":2.24,"end":2.96,"sentiment":"neutral","sentiment_score":0.08677909523248672},{"text":"How are you?","start":2.96,"end":3.78,"sentiment":"neutral","sentiment_score":0.12687204529841742}],"sentiment":"neutral","sentiment_score":0.11083486527204514,"channel":1,"num_words":5,"start":2.24,"end":3.78},{"sentences":[{"text":"Hi.","start":5.04,"end":5.3599997,"sentiment":"neutral","sentiment_score":0.13255995512008667}],"sentiment":"neutral","sentiment_score":0.13255995512008667,"channel":0,"num_words":1,"start":5.04,"end":5.3599997},{"sentences":[{"text":"Hello?","start":5.12,"end":5.62,"sentiment":"neutral","sentiment_score":0.1288687288761139}],"sentiment":"neutral","sentiment_score":0.1288687288761139,"channel":1,"num_words":1,"start":5.12,"end":5.62},{"sentences":[{"text":"Hi, I'm good.","start":5.3599997,"end":6.64,"sentiment":"positive","sentiment_score":0.39834678173065186},{"text":"How are 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The agent requests the customer to send a text with a link to add their name to the review and gives them the information. The call ends with pleasantries and plans to speak again later."},"intents":{"segments":[{"text":"Actually, just coming back to you, checking, like, everything was working well. Right?","start_word":19,"end_word":31,"intents":[{"intent":"Request a call back","confidence_score":0.00018438423}]},{"text":"Would be thankful if you can just add my name in the review. Alright.","start_word":256,"end_word":269,"intents":[{"intent":"Add a name to the review","confidence_score":0.22302224}]}]},"sentiments":{"segments":[{"text":"Hello, Ross. How are you? Hi. Hello?","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":0.11434803903102876},{"text":"Hi, I'm good. How are you?","start_word":7,"end_word":12,"sentiment":"positive","sentiment_score":0.3770520687103271},{"text":"Not too bad. 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I've Taylor. got it on the system. That'll be fine. Yep. Okay. You there, Ross? Yep. I'm here. Texted Okay. Ross you. Taylor. No worries. Alright. I'll do that either sometime this week. 11:11. No worries. No issue. Okay. Not a problem. Alright?","start_word":132,"end_word":320,"sentiment":"neutral","sentiment_score":0.12647004425525665},{"text":"Thank you very alright. You have a good week.","start_word":321,"end_word":329,"sentiment":"positive","sentiment_score":0.5269283652305603},{"text":"Okay. You too.","start_word":330,"end_word":332,"sentiment":"neutral","sentiment_score":0.26169830560684204},{"text":"Thank you.","start_word":333,"end_word":334,"sentiment":"positive","sentiment_score":0.40013229846954346},{"text":"You too. Yep. See you. Bye. Bye.","start_word":335,"end_word":341,"sentiment":"neutral","sentiment_score":0.1743844896554947}],"average":{"sentiment":"neutral","sentiment_score":0.1201901519835112}}}}