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Brisbane.","start":14.48,"end":15.7,"sentiment":"neutral","sentiment_score":0.010100011248141527},{"text":"Yeah.","start":16.325,"end":16.565,"sentiment":"neutral","sentiment_score":0.028264017775654793},{"text":"We wanted to reach out, but I wanted to make sure this is miss Alice Barbary, right, in the Universal","start":16.565,"end":22.185001,"sentiment":"neutral","sentiment_score":0.02296720799058676}],"sentiment":"neutral","sentiment_score":0.022078617394942303,"channel":0,"num_words":23,"start":14.48,"end":22.185001},{"sentences":[{"text":"I wanna","start":21.925,"end":22.485,"sentiment":"neutral","sentiment_score":0.026683958247303963}],"sentiment":"neutral","sentiment_score":0.026683958247303963,"channel":1,"num_words":2,"start":21.925,"end":22.485},{"sentences":[{"text":"Store?","start":22.325,"end":22.825,"sentiment":"neutral","sentiment_score":0.02157849818468094}],"sentiment":"neutral","sentiment_score":0.02157849818468094,"channel":0,"num_words":1,"start":22.325,"end":22.825},{"sentences":[{"text":"know who you are and what you're calling for, please.","start":22.485,"end":24.904999,"sentiment":"neutral","sentiment_score":0.001676273439079523}],"sentiment":"neutral","sentiment_score":0.001676273439079523,"channel":1,"num_words":10,"start":22.485,"end":24.904999},{"sentences":[{"text":"Oh, we're from Techno One, ma'am.","start":25.520937,"end":27.120937,"sentiment":"neutral","sentiment_score":-0.042299018474295735},{"text":"Basically, we help companies to help improve their IT","start":27.120937,"end":30.260937,"sentiment":"neutral","sentiment_score":0.013451552225483788}],"sentiment":"neutral","sentiment_score":-0.008848676054428021,"channel":0,"num_words":15,"start":25.520937,"end":30.260937},{"sentences":[{"text":"Great.","start":30.630875,"end":30.950874,"sentiment":"neutral","sentiment_score":-0.04529240354895592}],"sentiment":"neutral","sentiment_score":-0.04529240354895592,"channel":1,"num_words":1,"start":30.630875,"end":30.950874},{"sentences":[{"text":"system.","start":30.880938,"end":31.380938,"sentiment":"neutral","sentiment_score":-0.11779698729515076}],"sentiment":"neutral","sentiment_score":-0.11779698729515076,"channel":0,"num_words":1,"start":30.880938,"end":31.380938},{"sentences":[{"text":"We're not interested.","start":30.950874,"end":31.850874,"sentiment":"negative","sentiment_score":-0.7579088012377421},{"text":"Thank you very much.","start":31.910873,"end":32.710873,"sentiment":"negative","sentiment_score":-0.7320833802223206},{"text":"Please don't call back.","start":32.710873,"end":34.010876,"sentiment":"negative","sentiment_score":-0.6147776618599892}],"sentiment":"negative","sentiment_score":-0.6964700520038605,"channel":1,"num_words":11,"start":30.950874,"end":34.010876}]},"summary":{"result":"success","short":"Abby from Techno One calls Miss Alice Barbara to ask if she's available at the Universal Store in Brisbane. She explains that they're helping companies improve their IT systems and tells her not to call back."},"intents":{"segments":[{"text":"By the way, is this miss Alice Barbara? Any I'm name?","start_word":10,"end_word":20,"intents":[{"intent":"Confirm identity","confidence_score":0.04667314}]}]},"sentiments":{"segments":[{"text":"Hello? Yes. Hi. Yes. Good afternoon, ma'am. This is Abby. By the way, is this miss Alice Barbara? Any I'm name? sorry. Where Yes, are you please. calling from? Techno one, ma'am. In Springfield, Okay. Brisbane. Yeah. We wanted to reach out, but I wanted to make sure this is miss Alice Barbary, right, in the Universal I wanna Store? know who you are and what you're calling for, please. Oh, we're from Techno One, ma'am. Basically, we help companies to help improve their IT Great. system.","start_word":0,"end_word":86,"sentiment":"neutral","sentiment_score":0.0316210575401783},{"text":"We're not interested. Thank you very much. Please don't call back.","start_word":87,"end_word":97,"sentiment":"negative","sentiment_score":-0.7094636559486389}],"average":{"sentiment":"neutral","sentiment_score":-0.055565385257496554}}}}