{"metadata":{"transaction_key":"deprecated","request_id":"019d975f-354f-7a80-bbe0-623100b7d29e","sha256":"4adb257c198a94619d250ee048299fb34b5d942a759774575ee49e7354a9d668","created":"2026-04-16T17:38:13.675Z","duration":11.951938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":39,"output_tokens":39},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":39,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"Hi there. Yes. K. Have a good day. Bye.","confidence":0.75878906,"words":[{"word":"hi","start":1.36,"end":1.5999999,"confidence":0.6748047,"punctuated_word":"Hi","sentiment":"neutral","sentiment_score":0.10273530334234238},{"word":"there","start":1.5999999,"end":2.1,"confidence":0.92993164,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":0.11181674897670746},{"word":"yes","start":2.96,"end":3.46,"confidence":0.6140137,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.20317143201828003},{"word":"k","start":6.24,"end":6.74,"confidence":0.75878906,"punctuated_word":"K.","sentiment":"neutral","sentiment_score":0.12779520452022552},{"word":"have","start":7.6,"end":7.72,"confidence":0.6503906,"punctuated_word":"Have","sentiment":"positive","sentiment_score":0.6360524296760559},{"word":"a","start":7.72,"end":7.8399997,"confidence":0.87060547,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.6299395561218262},{"word":"good","start":7.8399997,"end":8.08,"confidence":0.99902344,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.6045955419540405},{"word":"day","start":8.08,"end":8.58,"confidence":0.99609375,"punctuated_word":"day.","sentiment":"positive","sentiment_score":0.609512448310852},{"word":"bye","start":10.48,"end":10.98,"confidence":0.727417,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.30613163113594055}],"paragraphs":{"transcript":"\nHi there. Yes. K. Have a good day. Bye.","paragraphs":[{"sentences":[{"text":"Hi there.","start":1.36,"end":2.1,"sentiment":"neutral","sentiment_score":0.10727602615952492},{"text":"Yes.","start":2.96,"end":3.46,"sentiment":"neutral","sentiment_score":0.20317143201828003},{"text":"K.","start":6.24,"end":6.74,"sentiment":"neutral","sentiment_score":0.12779520452022552},{"text":"Have a good day.","start":7.6,"end":8.58,"sentiment":"positive","sentiment_score":0.6200249940156937},{"text":"Bye.","start":10.48,"end":10.98,"sentiment":"neutral","sentiment_score":0.30613163113594055}],"sentiment":"positive","sentiment_score":0.3701944773395856,"num_words":9,"start":1.36,"end":10.98}]}}]},{"alternatives":[{"transcript":"Hi there. This is just a test outbound. K. Have a good day. Bye.","confidence":0.9667969,"words":[{"word":"hi","start":1.68,"end":1.92,"confidence":0.85498047,"punctuated_word":"Hi","sentiment":"neutral","sentiment_score":0.0940396636724472},{"word":"there","start":1.92,"end":2.42,"confidence":0.982666,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":0.1228966936469078},{"word":"this","start":3.04,"end":3.1999998,"confidence":0.7763672,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.2429865449666977},{"word":"is","start":3.1999998,"end":3.36,"confidence":0.9941406,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.2304847687482834},{"word":"just","start":3.36,"end":3.6,"confidence":0.9667969,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.19991831481456757},{"word":"a","start":3.6,"end":3.6799998,"confidence":0.90722656,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.21950262784957889},{"word":"test","start":3.6799998,"end":4.0,"confidence":0.9980469,"punctuated_word":"test","sentiment":"neutral","sentiment_score":0.1820288449525833},{"word":"outbound","start":4.0,"end":4.5,"confidence":0.97753906,"punctuated_word":"outbound.","sentiment":"neutral","sentiment_score":0.1733524650335312},{"word":"k","start":6.64,"end":7.14,"confidence":0.6810303,"punctuated_word":"K.","sentiment":"neutral","sentiment_score":0.1978292167186737},{"word":"have","start":7.9199996,"end":8.16,"confidence":0.89746094,"punctuated_word":"Have","sentiment":"positive","sentiment_score":0.5569653511047363},{"word":"a","start":8.16,"end":8.24,"confidence":0.9633789,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.6719142198562622},{"word":"good","start":8.24,"end":8.32,"confidence":1.0,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.6403120160102844},{"word":"day","start":8.32,"end":8.82,"confidence":0.99902344,"punctuated_word":"day.","sentiment":"positive","sentiment_score":0.523571252822876},{"word":"bye","start":10.88,"end":11.38,"confidence":0.96655273,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.1245952844619751}],"paragraphs":{"transcript":"\nHi there. This is just a test outbound. K. Have a good day. Bye.","paragraphs":[{"sentences":[{"text":"Hi there.","start":1.68,"end":2.42,"sentiment":"neutral","sentiment_score":0.1084681786596775},{"text":"This is just a test outbound.","start":3.04,"end":4.5,"sentiment":"neutral","sentiment_score":0.208045594394207},{"text":"K.","start":6.64,"end":7.14,"sentiment":"neutral","sentiment_score":0.1978292167186737},{"text":"Have a good day.","start":7.9199996,"end":8.82,"sentiment":"positive","sentiment_score":0.5981907099485397},{"text":"Bye.","start":10.88,"end":11.38,"sentiment":"neutral","sentiment_score":0.1245952844619751}],"sentiment":"neutral","sentiment_score":0.2985998046185289,"num_words":14,"start":1.68,"end":11.38}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hi there.\n\nChannel 1: Hi there.\n\nChannel 0: Yes.\n\nChannel 1: This is just a test outbound.\n\nChannel 0: K.\n\nChannel 1: K.\n\nChannel 0: Have a good\n\nChannel 1: Have\n\nChannel 0: day.\n\nChannel 1: a good day.\n\nChannel 0: Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hi there.","start":1.36,"end":2.1,"sentiment":"neutral","sentiment_score":0.10727602615952492}],"sentiment":"neutral","sentiment_score":0.10727602615952492,"channel":0,"num_words":2,"start":1.36,"end":2.1},{"sentences":[{"text":"Hi there.","start":1.68,"end":2.42,"sentiment":"neutral","sentiment_score":0.1084681786596775}],"sentiment":"neutral","sentiment_score":0.1084681786596775,"channel":1,"num_words":2,"start":1.68,"end":2.42},{"sentences":[{"text":"Yes.","start":2.96,"end":3.46,"sentiment":"neutral","sentiment_score":0.20317143201828003}],"sentiment":"neutral","sentiment_score":0.20317143201828003,"channel":0,"num_words":1,"start":2.96,"end":3.46},{"sentences":[{"text":"This is just a test outbound.","start":3.04,"end":4.5,"sentiment":"neutral","sentiment_score":0.208045594394207}],"sentiment":"neutral","sentiment_score":0.208045594394207,"channel":1,"num_words":6,"start":3.04,"end":4.5},{"sentences":[{"text":"K.","start":6.24,"end":6.74,"sentiment":"neutral","sentiment_score":0.12779520452022552}],"sentiment":"neutral","sentiment_score":0.12779520452022552,"channel":0,"num_words":1,"start":6.24,"end":6.74},{"sentences":[{"text":"K.","start":6.64,"end":7.14,"sentiment":"neutral","sentiment_score":0.1978292167186737}],"sentiment":"neutral","sentiment_score":0.1978292167186737,"channel":1,"num_words":1,"start":6.64,"end":7.14},{"sentences":[{"text":"Have a good","start":7.6,"end":8.08,"sentiment":"positive","sentiment_score":0.6235291759173075}],"sentiment":"positive","sentiment_score":0.6235291759173075,"channel":0,"num_words":3,"start":7.6,"end":8.08},{"sentences":[{"text":"Have","start":7.9199996,"end":8.16,"sentiment":"positive","sentiment_score":0.5569653511047363}],"sentiment":"positive","sentiment_score":0.5569653511047363,"channel":1,"num_words":1,"start":7.9199996,"end":8.16},{"sentences":[{"text":"day.","start":8.08,"end":8.58,"sentiment":"positive","sentiment_score":0.609512448310852}],"sentiment":"positive","sentiment_score":0.609512448310852,"channel":0,"num_words":1,"start":8.08,"end":8.58},{"sentences":[{"text":"a good day.","start":8.16,"end":8.82,"sentiment":"positive","sentiment_score":0.6119324962298075}],"sentiment":"positive","sentiment_score":0.6119324962298075,"channel":1,"num_words":3,"start":8.16,"end":8.82},{"sentences":[{"text":"Bye.","start":10.48,"end":10.98,"sentiment":"neutral","sentiment_score":0.30613163113594055}],"sentiment":"neutral","sentiment_score":0.30613163113594055,"channel":0,"num_words":1,"start":10.48,"end":10.98},{"sentences":[{"text":"Bye.","start":10.88,"end":11.38,"sentiment":"neutral","sentiment_score":0.1245952844619751}],"sentiment":"neutral","sentiment_score":0.1245952844619751,"channel":1,"num_words":1,"start":10.88,"end":11.38}]},"summary":{"result":"success","short":"Hi there. Hi there. Yes. This is just a test outbound. K. K. Have a good Have day. a good day. Bye. Bye."},"intents":{"segments":[{"text":"Bye.","start_word":22,"end_word":22,"intents":[{"intent":"End conversation","confidence_score":0.22314678}]}]},"sentiments":{"segments":[{"text":"Hi there. Hi there. Yes. This is just a test outbound. K. K.","start_word":0,"end_word":12,"sentiment":"neutral","sentiment_score":0.1684892773628235},{"text":"Have a good Have day. a good day.","start_word":13,"end_word":20,"sentiment":"positive","sentiment_score":0.6089833974838257},{"text":"Bye. Bye.","start_word":21,"end_word":22,"sentiment":"neutral","sentiment_score":0.23619499802589417}],"average":{"sentiment":"neutral","sentiment_score":0.3144421699719551}}}}