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Water, the liquid of life. For sales, please press 1. For warranty, press 2. For customer accounts and payment inquiries, press 3.\n\nFor account payables, supplier inquiries, press 4. For swim art, press 5. To speak to the switchboard, press 6. And to hear these options again, press star. Thank you for calling Waterco New South Wales.\n\nSkin but love relaxing in a spa? Poppets have developed a selection of spa chemicals specially formulated to be Waddell Salls. Jess speaking. I'm taking a transfer. What's more, they're the only form of pool and spa sanitation that's endorsed by the Asthma Council of Australia and New Zealand.\n\nInterested? Learn more today. This is the mailbox of Marco Contreras. Please leave your message after the tone. For further options after recording, press the hash key.\n\nTo dial the person that you previously talked to Press 1.","paragraphs":[{"sentences":[{"text":"Thanks for calling The Waterco Group.","start":0.32,"end":2.5,"sentiment":"positive","sentiment_score":0.4972328344980876},{"text":"Water, the liquid of life.","start":2.72,"end":4.34,"sentiment":"neutral","sentiment_score":0.30262025594711306},{"text":"For sales, please press 1.","start":4.56,"end":6.42,"sentiment":"neutral","sentiment_score":0.044016248732805255},{"text":"For warranty, press 2.","start":6.48,"end":8.1,"sentiment":"neutral","sentiment_score":0.04075316898524761},{"text":"For customer accounts and payment inquiries, press 3.","start":8.16,"end":11.3,"sentiment":"neutral","sentiment_score":0.03565635159611702}],"sentiment":"neutral","sentiment_score":0.18445867925350154,"num_words":28,"start":0.32,"end":11.3},{"sentences":[{"text":"For account payables, supplier inquiries, press 4.","start":11.36,"end":14.74,"sentiment":"neutral","sentiment_score":0.027605557015963962},{"text":"For swim art, press 5.","start":14.934999,"end":16.715,"sentiment":"neutral","sentiment_score":0.040676897019147874},{"text":"To speak to the switchboard, press 6.","start":17.175,"end":19.275,"sentiment":"neutral","sentiment_score":0.020849984538342272},{"text":"And to hear these options again, press star.","start":19.494999,"end":21.994999,"sentiment":"neutral","sentiment_score":0.031004858668893576},{"text":"Thank you for calling Waterco New South Wales.","start":23.974998,"end":26.634998,"sentiment":"positive","sentiment_score":0.3511584810912609}],"sentiment":"neutral","sentiment_score":0.10285371411591768,"num_words":35,"start":11.36,"end":26.634998},{"sentences":[{"text":"Skin but love relaxing in a spa?","start":26.98,"end":29.0,"sentiment":"neutral","sentiment_score":0.3115937390497753},{"text":"Poppets have developed a selection of spa chemicals specially formulated to be Waddell Salls.","start":29.14,"end":35.14,"sentiment":"neutral","sentiment_score":0.15866169812423842},{"text":"Jess speaking.","start":35.14,"end":35.879997,"sentiment":"neutral","sentiment_score":0.0422365702688694},{"text":"I'm taking a transfer.","start":40.465,"end":41.524998,"sentiment":"neutral","sentiment_score":0.09112796187400818},{"text":"What's more, they're the only form of pool and spa sanitation that's endorsed by the Asthma Council of Australia and New Zealand.","start":42.625,"end":49.125,"sentiment":"neutral","sentiment_score":0.19739807871255008}],"sentiment":"neutral","sentiment_score":0.18763597279178854,"num_words":49,"start":26.98,"end":49.125},{"sentences":[{"text":"Interested?","start":49.504997,"end":50.004997,"sentiment":"neutral","sentiment_score":0.10810410976409912},{"text":"Learn more today.","start":50.385,"end":51.445,"sentiment":"neutral","sentiment_score":0.11833863457043965},{"text":"This is the mailbox of Marco Contreras.","start":84.729996,"end":87.47,"sentiment":"neutral","sentiment_score":0.02606083532529218},{"text":"Please leave your message after the tone.","start":88.009995,"end":89.95,"sentiment":"neutral","sentiment_score":-0.04821657549057688},{"text":"For further options after recording, press the hash key.","start":90.34694,"end":93.72694,"sentiment":"neutral","sentiment_score":-0.009344716452889971}],"sentiment":"neutral","sentiment_score":0.008293606823793164,"num_words":27,"start":49.504997,"end":93.72694},{"sentences":[{"text":"To dial the person that you previously talked to Press 1.","start":93.866936,"end":97.64694,"sentiment":"neutral","sentiment_score":-0.0091519161042842}],"sentiment":"neutral","sentiment_score":-0.0091519161042842,"num_words":11,"start":93.866936,"end":97.64694}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Thanks for calling The Waterco Group. Water, the liquid of life. For sales, please press 1. For warranty, press 2. For customer accounts and payment inquiries, press 3.\n\nFor account payables, supplier inquiries, press 4. For swim art, press 5.\n\nChannel 0: 5.\n\nChannel 1: To speak to the switchboard, press 6. And to hear these options again, press star. Thank you for calling Waterco New South Wales. Skin but love relaxing in a spa? Poppets have developed a selection of spa chemicals specially formulated to be Waddell Salls.\n\nJess speaking.\n\nChannel 0: Yes, dear. Good afternoon. I'm looking for Marco.\n\nChannel 1: I'm taking a transfer. What's more, they're the only form of pool and spa sanitation that's endorsed by the Asthma Council of Australia and New Zealand. Interested? Learn more today. This is the mailbox of Marco Contreras.\n\nPlease leave your message after the tone. For further options after recording, press the hash key. To dial the person that you previously talked to Press 1.","paragraphs":[{"sentences":[{"text":"Thanks for calling The Waterco Group.","start":0.32,"end":2.5,"sentiment":"positive","sentiment_score":0.4972328344980876},{"text":"Water, the liquid of life.","start":2.72,"end":4.34,"sentiment":"neutral","sentiment_score":0.30262025594711306},{"text":"For sales, please press 1.","start":4.56,"end":6.42,"sentiment":"neutral","sentiment_score":0.044016248732805255},{"text":"For warranty, press 2.","start":6.48,"end":8.1,"sentiment":"neutral","sentiment_score":0.04075316898524761},{"text":"For customer accounts and payment inquiries, press 3.","start":8.16,"end":11.3,"sentiment":"neutral","sentiment_score":0.03565635159611702}],"sentiment":"neutral","sentiment_score":0.18445867925350154,"channel":1,"num_words":28,"start":0.32,"end":11.3},{"sentences":[{"text":"For account payables, supplier inquiries, press 4.","start":11.36,"end":14.74,"sentiment":"neutral","sentiment_score":0.027605557015963962},{"text":"For swim art, press 5.","start":14.934999,"end":16.715,"sentiment":"neutral","sentiment_score":0.040676897019147874}],"sentiment":"neutral","sentiment_score":0.03305194868395726,"channel":1,"num_words":12,"start":11.36,"end":16.715},{"sentences":[{"text":"5.","start":17.015,"end":17.515,"sentiment":"neutral","sentiment_score":0.03508022427558899}],"sentiment":"neutral","sentiment_score":0.03508022427558899,"channel":0,"num_words":1,"start":17.015,"end":17.515},{"sentences":[{"text":"To speak to the switchboard, press 6.","start":17.175,"end":19.275,"sentiment":"neutral","sentiment_score":0.020849984538342272},{"text":"And to hear these options again, press star.","start":19.494999,"end":21.994999,"sentiment":"neutral","sentiment_score":0.031004858668893576},{"text":"Thank you for calling Waterco New South Wales.","start":23.974998,"end":26.634998,"sentiment":"positive","sentiment_score":0.3511584810912609},{"text":"Skin but love relaxing in a spa?","start":26.98,"end":29.0,"sentiment":"neutral","sentiment_score":0.3115937390497753},{"text":"Poppets have developed a selection of spa chemicals specially formulated to be Waddell Salls.","start":29.14,"end":35.14,"sentiment":"neutral","sentiment_score":0.15866169812423842}],"sentiment":"neutral","sentiment_score":0.17285628538494083,"channel":1,"num_words":44,"start":17.175,"end":35.14},{"sentences":[{"text":"Jess speaking.","start":35.14,"end":35.879997,"sentiment":"neutral","sentiment_score":0.0422365702688694}],"sentiment":"neutral","sentiment_score":0.0422365702688694,"channel":1,"num_words":2,"start":35.14,"end":35.879997},{"sentences":[{"text":"Yes, dear.","start":36.5,"end":37.3,"sentiment":"neutral","sentiment_score":0.17402037233114243},{"text":"Good afternoon.","start":37.3,"end":38.02,"sentiment":"neutral","sentiment_score":0.29006434977054596},{"text":"I'm looking for Marco.","start":38.02,"end":39.4,"sentiment":"neutral","sentiment_score":0.09323840215802193}],"sentiment":"neutral","sentiment_score":0.16264038160443306,"channel":0,"num_words":8,"start":36.5,"end":39.4},{"sentences":[{"text":"I'm taking a transfer.","start":40.465,"end":41.524998,"sentiment":"neutral","sentiment_score":0.09112796187400818},{"text":"What's more, they're the only form of pool and spa sanitation that's endorsed by the Asthma Council of Australia and New Zealand.","start":42.625,"end":49.125,"sentiment":"neutral","sentiment_score":0.19739807871255008},{"text":"Interested?","start":49.504997,"end":50.004997,"sentiment":"neutral","sentiment_score":0.10810410976409912},{"text":"Learn more today.","start":50.385,"end":51.445,"sentiment":"neutral","sentiment_score":0.11833863457043965},{"text":"This is the mailbox of Marco Contreras.","start":84.729996,"end":87.47,"sentiment":"neutral","sentiment_score":0.02606083532529218}],"sentiment":"neutral","sentiment_score":0.14467068756552967,"channel":1,"num_words":37,"start":40.465,"end":87.47},{"sentences":[{"text":"Please leave your message after the tone.","start":88.009995,"end":89.95,"sentiment":"neutral","sentiment_score":-0.04821657549057688},{"text":"For further options after recording, press the hash key.","start":90.34694,"end":93.72694,"sentiment":"neutral","sentiment_score":-0.009344716452889971},{"text":"To dial the person that you previously talked to Press 1.","start":93.866936,"end":97.64694,"sentiment":"neutral","sentiment_score":-0.0091519161042842}],"sentiment":"neutral","sentiment_score":-0.0193440575428583,"channel":1,"num_words":27,"start":88.009995,"end":97.64694}]},"summary":{"result":"success","short":"The Waterco Group's automated phone system provides various options for callers, including sales, warranty, and account payables inquiries. Callers can also press different numbers for specific inquiries such as pool and spa sanitation, and can speak to a switchboard or hear the options again. Marco Contreras is not available to take a call at the moment."},"intents":{"segments":[{"text":"This is the mailbox of Marco Contreras. Please leave your message after the tone.","start_word":125,"end_word":138,"intents":[{"intent":"Direct callers to departments","confidence_score":0.029806191}]}]},"sentiments":{"segments":[{"text":"Thanks for calling The Waterco Group.","start_word":0,"end_word":5,"sentiment":"positive","sentiment_score":0.5074354410171509},{"text":"Water, the liquid of life. For sales, please press 1. For warranty, press 2. For customer accounts and payment inquiries, press 3. For account payables, supplier inquiries, press 4. For swim art, press 5. 5. To speak to the switchboard, press 6. And to hear these options again, press star.","start_word":6,"end_word":55,"sentiment":"neutral","sentiment_score":0.06214030832052231},{"text":"Thank you for calling Waterco New South Wales.","start_word":56,"end_word":63,"sentiment":"positive","sentiment_score":0.3428671061992645},{"text":"Skin but love relaxing in a spa? Poppets have developed a selection of spa chemicals specially formulated to be Waddell Salls. Jess speaking. Yes, dear. Good afternoon. I'm looking for Marco. I'm taking a transfer. What's more, they're the only form of pool and spa sanitation that's endorsed by the Asthma Council of Australia and New Zealand. Interested? Learn more today. This is the mailbox of Marco Contreras. Please leave your message after the tone. For further options after recording, press the hash key. To dial the person that you previously talked to Press 1.","start_word":64,"end_word":158,"sentiment":"neutral","sentiment_score":0.11882761865854265}],"average":{"sentiment":"neutral","sentiment_score":0.12680052000310923}}}}