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Now just before I do go any further, I just need to let you know that our calls are being recorded for quality and coaching purposes, if that's okay? Yes. Perfect. And just to confirm I am speaking with the right person, could you just confirm your full name, date of birth, and address for me, please? Yep. And just full name as well. Sorry. Yeah. Great. Perfect. Now just before I do kind of jump into the under review, I do like to start by asking, is there is anything specific that you would like me to focus on today or go into a bit more detail or just a bit of an update on everything? Yeah. Yeah. Yeah. That there's been a bit of fluctuation, so I will go in that in a bit more detail with you as well. Now I know that you are kind of on the go at the moment, but what I have done is I have sent you an email with some documents. Now I'll kind of go through them quickly with you now. And then when you have a bit more time, if you can just have a look at them, any questions, let me know. Is that okay? Yeah. Perfect. Now the first thing I do want to just quickly run through with you before we kind of go into the documents, it's just a bit of an updated part time just to see if there's anything major that's kind of changed in your life, which might need some update to your advice. So just bear with me as I kind of run through these questions. I'll try to do it as quickly as I can for you. Now when it comes to your personal details, I have you down here as Emeritus status de facto with True Financial Dependents. Is that correct? Yes. Perfect. Now I do have here as well next of Ken, your daughter Candice. Is that also correct? Yep. Perfect. I will update with that. And when did you guys get married? Oh, congratulations. Yeah. Would you still like would you still like to have sorry. What was that, Adam? Yeah. Yeah. Oh, that's great. Yeah. Now yeah. Did you do much for it? Oh, yeah. That's nice. Yeah. Well, I'll take that. Yeah. Yeah. Yep. Yeah. Oh, that's good. Yeah. Oh, well, that's beautiful. I'm glad you had a good birthday. Yeah. Now, Adam, would you like to still have Candice as your next obtain, or do you want your wife instead? Yes. I have her as your next obtain. So if we can't get in touch with you for some reason, to give her a call. Yeah. I I can I can change it to whoever you want? Your father? And what's his name? Yep. Gray Gray, did you say? Yep. Summer Hayes. And who's best contact number? Seven six. Yep. 250. Great. Thank you so much. Now when it comes to your occupation, has any of that changed or still working at DoorDash? Yep. Yep. Yep. Beautiful. Yep. Oh, okay. Yes. I'll get that updated. So sorry. What was the new company name? Sorry. I just missed that. Oh, it's still for DoorDash? Perfect. And what what is it that you do there? Yep. Perfect. So rendering. You said you worked full time, and you started there about two and a half years ago? Yep. Twenty one. Yes. Perfect. Yeah. That is you must enjoy it then. Yeah. That's good. Yeah. Yeah. Oh, that's great. And what is your income at the moment? What is your income at the moment? So 1,700 a week after tax or before tax? After tax. Alright. Perfect. Yep. So 1,700 per week after tax. And your employer, they just pay you that standard 12% contribution into super. Like, there's no special enterprise bargain agreement or anything like that. It's just kind of like the standard term. Yep. Perfect. Yep. Now yeah. Now with your assets and liabilities here, Adam, I have here that your main property was valued at about 400,000. Is that still the case, or do you know if that's gone up a little bit? Oh, perfect. 4 60. Yeah. And I have mortgage at about $1.60. Yep. Oh, yeah. I oh, perfect. And how much is that one voter? $5.80. Perfect. And how much is on the mortgage for that one? About five 70 foot. Yep. Perfect. And do you have a motor vehicle as well? Okay. So about alright. About 500. Okay. Perfect. And motor vehicle? Do you own a motor vehicle? Yep. Perfect. And how much is that one valued at, do you think? 219,000? Yep. Perfect. And do you have anything owing on that one? No. Yeah. Perfect. Do you have yeah. And do you have any other assets, Adam, that we haven't gone over? Yes. And how much is that well worth? Yeah. That's good. Like, if you were to sell it, how much do you think? Yeah. Sorry. Was that 6 or 60? Six thousand. Yep. Yeah. Great. Anything else? Yep. And I do yep. Yeah. Okay. And do you also have the personal loan for about 6,000? No? Okay. Oh, yeah. Okay. Perfect. I will get rid of that. Now health and lifestyle wise, I have you down here as a nonsmoker. Is that correct? Yep. F. Yes. Yeah. All up. Okay. Great. Perfect. Yeah. Yeah. Definitely. Yeah. No. That's great. And the with your health, otherwise, has there been any changes to your health in the last twelve months? No. No. That's good. And yeah. Your private health insurance? Yep. Yep. Yep. Okay. Perfect. Yes. Now it does for sure. Yeah. And how long was it since you stopped smoking or had any nicotine, like, any patches or chewing gum or any nicotine, how long? Yep. Perfect. So the when For about for about a month? Sorry, Adam. I just struggle to hear how when did you say was the last time you had a cigarette? Eleven months. Okay. Perfect. Yeah. Okay. So vaping. And you stopped vaping about eleven months ago. Yep. Great. Perfect. And estate planning wise, do you have a will in place? Yep. Great. And do you know if you made a nomination for power of attorney at the same time? Yes. Great. Yep. Yeah. Yep. Yeah. That's not bad. Yeah. And with your yeah. Oh, that's great. Because that's usually the the biggest thing. And with your super and stuff like that as well, I do have you here that 33% to go to Candice, 33 to William, and then that's 34 to Kylie. Yeah. That's correct. Yes. Perfect. Okay. Yes. Correct. Yeah. And then super. Yep. Yep. Perfect. And then super will be that way. Great. Now the other thing I do wanna check with you is just kind of, I guess, goals that you are working through or that you are wanting it to achieve. Last time we spoke to you, your focus was just to kind of, you know, keep paying off the mortgage so that when you do retire, ideally be debt free. Is that still, like, a goal that you're working towards? Yep. Yep. Yep. Yep. Yeah. Just yeah. Just say Yep. Best case. Yep. Yeah. Perfect. And yeah. No. That's good. And in the meantime, obviously, more equity, which is great. Mhmm. Yeah. Yeah. Yes. Not bad at all. And oh, perfect. Yeah. Not that's not that's not bad. And other goals that you are working towards, is there anything else that you are kind of wanting to achieve in the next couple of years or twelve months? Is there anything else you are working towards? Yeah. Yeah. Yeah. Just keep saving. Yeah. Yeah. Perfect. And yeah. So yeah. And with your super as well, I have you down here that at the moment, you would like to retire at the age of six seven. Is that still kind of the plan? Yeah. An an ideal income per week about $900,100 dollars, or do you think yeah. That sounds good. Perfect. And when it comes to superannuation goals, I have here as well that you are kind of, you know, wanting to maximize that growth as much as possible, and you are kind of, you know, happy to take on a bit of risk short term and seeing bit of fluctuation in order to try to grow that long term, that's still kind of your your goals? Yep. Perfect. Which kind of just takes me in through. I do wanna ask you a couple of multiple choice question here, Adam. It is no right or wrong answer. Just whatever you feel is the most appropriate for you. And it's just to see if we need to make any changes to your risk profile. Now have you ever bought direct shares on the stock market yourself? Long time ago? Yep. Okay. Yeah. Yeah. Sometimes sometimes difficult. I feel like yeah. And that's sometimes the tricky thing because it's I guess, the good thing with super and sometimes is that it's long term. And if it's a good investment, sometimes just leaving it through the ups and downs will give you a better outcome. But then it's hard to know sometimes as well, you know, what's the the peak and when it's the lowest. Yeah. Yeah. That's right. And when it comes through, you know, risk with superannuation, would you say that you are willing to accept, you know, very high risk to try and grow it as much as possible? Just high, moderate, or low? Yeah. Are you comfortable with not super, super high, but high? Yep. Just just high. Perfect. Yeah. No. Definitely not. Yes. And when if you were to see, like, a drop in the market, so kind of like you touched on, we've seen a bit of fluctuations the last twelve months. There's a lot that's obviously happened in the world. Obviously, everything in The US with Trump and all the tariffs and everything saw a bit of fluctuation, and now more recently with the war and everything. Yeah. So if yeah. And if if you kind of obviously saw your superannuation go down, would you say that if you had the option to do so, now would be a good time to put more money in while the prices are down, or would you just kind of leave it, wait to see, like, what happens? Or would you just see what happens? Great. So that's good. Okay. Oh, and what did what rate did you get? Yeah. No. That's not too bad. Yeah. Not too bad. And yep. Exactly. We'll see. And at least then you have some certainty as well of what the repayments are going to be so you can prep for that, which which is good. And the last question here is if you obviously saw your superannuation go down or any of your assets, would that make you feel, you know, optimistic about potential other opportunities, a bit more kind of neutral, not making any further investment, concern, or highly anxious? No. Just kind of a bit neutral. Understand that that sometimes the nature of the market short term as long as, obviously, long term, that's not the case. Yep. Perfect. Yeah. And, Adam, here, that that tells me that you have come out just kind of borderline between our growth and our high growth portfolio. It's only about a 10% difference between them. You are currently, like you said, in our high growth portfolio. And when we are looking at a time frame, typically in a high growth portfolio, we wanna see at least eight years until retirement to make sure that you have enough time in the market for those short term fluctuations, which you certainly have. And did you say that you are still quite comfortable with a high growth to try and grow your super as much as possible over the long term? Yep. Great. Okay. Do you need to take it? Because I probably only have about five minutes to go. Do you need to take it? No? Okay. I'll tryna make it quick for you, and then you can obviously give her a callback. But, basically exactly. High high demand. Yes. Oh, that's good. Yeah. Multitasking. Oh, wow. That's great. Yeah. Yeah. I I went this morning as yeah. No. I went this morning as well, but I didn't do two hours. Only only one hour. But, Adam, the last thing here is those documents I mentioned. So when you have a moment, obviously, not now, have a look through the email. If you have any questions with the documents, let me know. But, essentially, what you will see there is you will have your super and insurance summary. Now that shows you your current super balance. So your super balance at the moment in Hub 24 is around 116,859. And then you also have your one part insurance. So you have 750,000 worth of life and total permanent disability insurance. Correct. You do. And after the tax rebate, premium is 2,948. Now I know you mentioned as well that we do have you down as a smoker on this. And when it's been so insurance needed to be twelve months since the last vape or cigarette or anything before they can get rid of the smoker's rate. So what I can do here is I can make a note that in about four weeks is that when you it's been twelve months for you? Yeah. So I will get the team to give you a call in about four weeks just to confirm it's exactly. And then we can look at removing those smokers right for you and make it a bit cheaper. It it does. Smokers, right, they do add an increase in premium because they see it as an increased risk. So, yeah, once it's been twelve months, we can definitely review that. So I will make a little note for the team to give you a call in about four weeks through to get that sorted, and that will make it cheaper. Otherwise, you are happy with those insurances. Like, those amounts covers, obviously, the debt if something were to happen and still leaves a bit of extra to the family. You're still happy with that? Yes. I can triple check for you after, but I do believe so. But I will triple check that that's yes. That it's for for her. Yep. Now with your portfolio, you will see that one attached as well, and that one gives you a bit of a breakdown of your portfolio over the last twelve months. Now so kind of what you touched on as well, we have seen, you know, bit of fluctuations in the last twelve months. And in the last twelve months. And kind of, like, despite everything, I guess, over the past year, so after fees and everything like that have come out of the account, it's kind of been broadly stable. So it's only been a bit of small movement of around 1.5%, which is kind of quite normal given what's happened in the last twelve months. So, overall, a lot of the investments have hold up, you know, quite well. A move of that size is relatively minor with the normal market fluctuation. You know, some some of the investments have done really well, like your battery tech, global agriculture, and Asian markets have performed really well. And it's kind of been spread across, you know, different sectors and regions for you. But what I would like to do and go and have a bit more research in one of your investments, which is the Australian market or your Benelong Australian equity, That one has had a bit of a tougher year at the moment. I've been a couple of reasons why that investment have underperformed a little bit. And because it's always an ever evolving market and things are changing, it is good to review it. So if you are happy for me to do so, what I would like to do is go and have a bit more in-depth in your portfolio to see if we need to make any changes on some of those investments make sure that we can, you know, maximize that growth for you and put in put you in the best position. Are you happy for me to kind of go and do that in the back end? Yeah. Great. Perfect. Now the last thing I do wanna mention, Adam, no. That's that's okay, is you also have a financial services guide in the document. That's one of those compliance documents. You can have a read over that in your own time, but gives you all the important information that you need to know about us. And the last thing is when you do have a look at the documents, when you click on the link, it will get you to sign through documents. Now those two documents is your ongoing service agreement, and that's just to say that you are happy to stay on as a client for the next twelve months. But there's no lock in contract in any way. So if at any point in time you are not happy, there is no lock in contract. There is no changes to the fees at all. It stays exactly the same at that 1.65%. And that's basically just so we can keep servicing you and your account. And then the last one, it is just a tax file number, just a compliance form to say that we are keeping your tax file number secure on file. So when you have a moment, have a read through the documents. Any questions, let me know. If not, if it all makes sense, I'll I'll need you to sign those documents when you have a moment. They will come through, and I'll get notified, and I will get that all loaded in your account. But while I do have you on the phone, I would like to book you in for maybe in about ten days or so, and that's when we can go through the research I've done on your portfolio to see if we wanna make some changes. So when is typically a best time for you? Is it normally around this time? About this time? Yep. Perfect. And the good thing as well from next week onwards, there is no daylight saving, so it makes it a bit easier. Sorry. Let me see here. I could do Tuesday April 14 at 9AM. Would that work? Yeah. That would work. Perfect. And would you like a reminder text sent, like, an hour before the appointment in case anything changes for you? Yeah. Perfect. And what I'll also do, what I'll also do, Adam, is I will make a note for the team here as well. So after I've spoken to you on the April 14, they will then reach out a couple of weeks after that to get those smokers right removed as well to make the premium a bit cheaper for you. Yeah. Perfect. Now I will let you go and get on that with your day and return the phone calls. But do you have any other questions before I let you go today? No. Great. Yeah. Yeah. Yeah. Yeah. Perfect. Well, what I'll do is I will let you go and get on with your day. And then on the fourteenth, when we catch up, we'll go through your portfolio and the investments to do a bit of updated projection of how things are tracking for you as well. This is just it's good to do every now and then and review those investments just to make sure that we have you in the best options possible. Yep. No. No problem at all. Thank you so much, Adam, and I look forward to speaking with you. What's that? Sorry? At at the end of the week, I do. Or even when I get home, sometime, yes. Which is it's but I do love it. So that's good. But yes. It's yes. Yes. No. Very much so. Yes. At the end of the day, you do get a little bit little bit sore throat, but it's not too bad. I do enjoy it. Oh, I do. I do very much so. Well, that's good. Yeah. Perfect. Well, I look forward to speaking with you on the fourteenth, Adam. Yeah. Yes. Great. Perfect. Well, you enjoy the rest of your day, and I will speak to you soon. Mhmm. Thank you, Adam. 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Adam? Takes me, hopefully. No. That's okay. Can you still hear me and drive okay?\n\nYes. Okay. Perf perfect. Now just before I do go any further, I just need to let you know that our calls are being recorded for quality and coaching purposes, if that's okay? Yes.\n\nPerfect. And just to confirm I am speaking with the right person, could you just confirm your full name, date of birth, and address for me, please? Yep. And just full name as well. Sorry.\n\nYeah. Great. Perfect. Now just before I do kind of jump into the under review, I do like to start by asking, is there is anything specific that you would like me to focus on today or go into a bit more detail or just a bit of an update on everything? Yeah.\n\nYeah. Yeah. That there's been a bit of fluctuation, so I will go in that in a bit more detail with you as well. Now I know that you are kind of on the go at the moment, but what I have done is I have sent you an email with some documents. Now I'll kind of go through them quickly with you now.\n\nAnd then when you have a bit more time, if you can just have a look at them, any questions, let me know. Is that okay? Yeah. Perfect. Now the first thing I do want to just quickly run through with you before we kind of go into the documents, it's just a bit of an updated part time just to see if there's anything major that's kind of changed in your life, which might need some update to your advice.\n\nSo just bear with me as I kind of run through these questions. I'll try to do it as quickly as I can for you. Now when it comes to your personal details, I have you down here as Emeritus status de facto with True Financial Dependents. Is that correct? Yes.\n\nPerfect. Now I do have here as well next of Ken, your daughter Candice. Is that also correct? Yep. Perfect.\n\nI will update with that. And when did you guys get married? Oh, congratulations. Yeah. Would you still like would you still like to have sorry.\n\nWhat was that, Adam? Yeah. Yeah. Oh, that's great. Yeah.\n\nNow yeah. Did you do much for it? Oh, yeah. That's nice. Yeah.\n\nWell, I'll take that. Yeah. Yeah. Yep. Yeah.\n\nOh, that's good. Yeah. Oh, well, that's beautiful. I'm glad you had a good birthday. Yeah.\n\nNow, Adam, would you like to still have Candice as your next obtain, or do you want your wife instead? Yes. I have her as your next obtain. So if we can't get in touch with you for some reason, to give her a call. Yeah.\n\nI I can I can change it to whoever you want? Your father? And what's his name? Yep. Gray Gray, did you say?\n\nYep. Summer Hayes. And who's best contact number? Seven six. Yep.\n\n250. Great. Thank you so much. Now when it comes to your occupation, has any of that changed or still working at DoorDash? Yep.\n\nYep. Yep. Beautiful. Yep. Oh, okay.\n\nYes. I'll get that updated. So sorry. What was the new company name? Sorry.\n\nI just missed that. Oh, it's still for DoorDash? Perfect. And what what is it that you do there? Yep.\n\nPerfect. So rendering. You said you worked full time, and you started there about two and a half years ago? Yep. Twenty one.\n\nYes. Perfect. Yeah. That is you must enjoy it then. Yeah.\n\nThat's good. Yeah. Yeah. Oh, that's great. And what is your income at the moment?\n\nWhat is your income at the moment? So 1,700 a week after tax or before tax? After tax. Alright. Perfect.\n\nYep. So 1,700 per week after tax. And your employer, they just pay you that standard 12% contribution into super. Like, there's no special enterprise bargain agreement or anything like that. It's just kind of like the standard term.\n\nYep. Perfect. Yep. Now yeah. Now with your assets and liabilities here, Adam, I have here that your main property was valued at about 400,000.\n\nIs that still the case, or do you know if that's gone up a little bit? Oh, perfect. 4 60. Yeah. And I have mortgage at about $1.60.\n\nYep. Oh, yeah. I oh, perfect. And how much is that one voter? $5.80.\n\nPerfect. And how much is on the mortgage for that one? About five 70 foot. Yep. Perfect.\n\nAnd do you have a motor vehicle as well? Okay. So about alright. About 500. Okay.\n\nPerfect. And motor vehicle? Do you own a motor vehicle? Yep. Perfect.\n\nAnd how much is that one valued at, do you think? 219,000? Yep. Perfect. And do you have anything owing on that one?\n\nNo. Yeah. Perfect. Do you have yeah. And do you have any other assets, Adam, that we haven't gone over?\n\nYes. And how much is that well worth? Yeah. That's good. Like, if you were to sell it, how much do you think?\n\nYeah. Sorry. Was that 6 or 60? Six thousand. Yep.\n\nYeah. Great. Anything else? Yep. And I do yep.\n\nYeah. Okay. And do you also have the personal loan for about 6,000? No? Okay.\n\nOh, yeah. Okay. Perfect. I will get rid of that. Now health and lifestyle wise, I have you down here as a nonsmoker.\n\nIs that correct? Yep. F. Yes. Yeah.\n\nAll up. Okay. Great. Perfect. Yeah.\n\nYeah. Definitely. Yeah. No. That's great.\n\nAnd the with your health, otherwise, has there been any changes to your health in the last twelve months? No. No. That's good. And yeah.\n\nYour private health insurance? Yep. Yep. Yep. Okay.\n\nPerfect. Yes. Now it does for sure. Yeah. And how long was it since you stopped smoking or had any nicotine, like, any patches or chewing gum or any nicotine, how long?\n\nYep. Perfect. So the when For about for about a month? Sorry, Adam. I just struggle to hear how when did you say was the last time you had a cigarette?\n\nEleven months. Okay. Perfect. Yeah. Okay.\n\nSo vaping. And you stopped vaping about eleven months ago. Yep. Great. Perfect.\n\nAnd estate planning wise, do you have a will in place? Yep. Great. And do you know if you made a nomination for power of attorney at the same time? Yes.\n\nGreat. Yep. Yeah. Yep. Yeah.\n\nThat's not bad. Yeah. And with your yeah. Oh, that's great. Because that's usually the the biggest thing.\n\nAnd with your super and stuff like that as well, I do have you here that 33% to go to Candice, 33 to William, and then that's 34 to Kylie. Yeah. That's correct. Yes. Perfect.\n\nOkay. Yes. Correct. Yeah. And then super.\n\nYep. Yep. Perfect. And then super will be that way. Great.\n\nNow the other thing I do wanna check with you is just kind of, I guess, goals that you are working through or that you are wanting it to achieve. Last time we spoke to you, your focus was just to kind of, you know, keep paying off the mortgage so that when you do retire, ideally be debt free. Is that still, like, a goal that you're working towards? Yep. Yep.\n\nYep. Yep. Yeah. Just yeah. Just say Yep.\n\nBest case. Yep. Yeah. Perfect. And yeah.\n\nNo. That's good. And in the meantime, obviously, more equity, which is great. Mhmm. Yeah.\n\nYeah. Yes. Not bad at all. And oh, perfect. Yeah.\n\nNot that's not that's not bad. And other goals that you are working towards, is there anything else that you are kind of wanting to achieve in the next couple of years or twelve months? Is there anything else you are working towards? Yeah. Yeah.\n\nYeah. Just keep saving. Yeah. Yeah. Perfect.\n\nAnd yeah. So yeah. And with your super as well, I have you down here that at the moment, you would like to retire at the age of six seven. Is that still kind of the plan? Yeah.\n\nAn an ideal income per week about $900,100 dollars, or do you think yeah. That sounds good. Perfect. And when it comes to superannuation goals, I have here as well that you are kind of, you know, wanting to maximize that growth as much as possible, and you are kind of, you know, happy to take on a bit of risk short term and seeing bit of fluctuation in order to try to grow that long term, that's still kind of your your goals? Yep.\n\nPerfect. Which kind of just takes me in through. I do wanna ask you a couple of multiple choice question here, Adam. It is no right or wrong answer. Just whatever you feel is the most appropriate for you.\n\nAnd it's just to see if we need to make any changes to your risk profile. Now have you ever bought direct shares on the stock market yourself? Long time ago? Yep. Okay.\n\nYeah. Yeah. Sometimes sometimes difficult. I feel like yeah. And that's sometimes the tricky thing because it's I guess, the good thing with super and sometimes is that it's long term.\n\nAnd if it's a good investment, sometimes just leaving it through the ups and downs will give you a better outcome. But then it's hard to know sometimes as well, you know, what's the the peak and when it's the lowest. Yeah. Yeah. That's right.\n\nAnd when it comes through, you know, risk with superannuation, would you say that you are willing to accept, you know, very high risk to try and grow it as much as possible? Just high, moderate, or low? Yeah. Are you comfortable with not super, super high, but high? Yep.\n\nJust just high. Perfect. Yeah. No. Definitely not.\n\nYes. And when if you were to see, like, a drop in the market, so kind of like you touched on, we've seen a bit of fluctuations the last twelve months. There's a lot that's obviously happened in the world. Obviously, everything in The US with Trump and all the tariffs and everything saw a bit of fluctuation, and now more recently with the war and everything. Yeah.\n\nSo if yeah. And if if you kind of obviously saw your superannuation go down, would you say that if you had the option to do so, now would be a good time to put more money in while the prices are down, or would you just kind of leave it, wait to see, like, what happens? Or would you just see what happens? Great. So that's good.\n\nOkay. Oh, and what did what rate did you get? Yeah. No. That's not too bad.\n\nYeah. Not too bad. And yep. Exactly. We'll see.\n\nAnd at least then you have some certainty as well of what the repayments are going to be so you can prep for that, which which is good. And the last question here is if you obviously saw your superannuation go down or any of your assets, would that make you feel, you know, optimistic about potential other opportunities, a bit more kind of neutral, not making any further investment, concern, or highly anxious? No. Just kind of a bit neutral. Understand that that sometimes the nature of the market short term as long as, obviously, long term, that's not the case.\n\nYep. Perfect. Yeah. And, Adam, here, that that tells me that you have come out just kind of borderline between our growth and our high growth portfolio. It's only about a 10% difference between them.\n\nYou are currently, like you said, in our high growth portfolio. And when we are looking at a time frame, typically in a high growth portfolio, we wanna see at least eight years until retirement to make sure that you have enough time in the market for those short term fluctuations, which you certainly have. And did you say that you are still quite comfortable with a high growth to try and grow your super as much as possible over the long term? Yep. Great.\n\nOkay. Do you need to take it? Because I probably only have about five minutes to go. Do you need to take it? No?\n\nOkay. I'll tryna make it quick for you, and then you can obviously give her a callback. But, basically exactly. High high demand. Yes.\n\nOh, that's good. Yeah. Multitasking. Oh, wow. That's great.\n\nYeah. Yeah. I I went this morning as yeah. No. I went this morning as well, but I didn't do two hours.\n\nOnly only one hour. But, Adam, the last thing here is those documents I mentioned. So when you have a moment, obviously, not now, have a look through the email. If you have any questions with the documents, let me know. But, essentially, what you will see there is you will have your super and insurance summary.\n\nNow that shows you your current super balance. So your super balance at the moment in Hub 24 is around 116,859. And then you also have your one part insurance. So you have 750,000 worth of life and total permanent disability insurance. Correct.\n\nYou do. And after the tax rebate, premium is 2,948. Now I know you mentioned as well that we do have you down as a smoker on this. And when it's been so insurance needed to be twelve months since the last vape or cigarette or anything before they can get rid of the smoker's rate. So what I can do here is I can make a note that in about four weeks is that when you it's been twelve months for you?\n\nYeah. So I will get the team to give you a call in about four weeks just to confirm it's exactly. And then we can look at removing those smokers right for you and make it a bit cheaper. It it does. Smokers, right, they do add an increase in premium because they see it as an increased risk.\n\nSo, yeah, once it's been twelve months, we can definitely review that. So I will make a little note for the team to give you a call in about four weeks through to get that sorted, and that will make it cheaper. Otherwise, you are happy with those insurances. Like, those amounts covers, obviously, the debt if something were to happen and still leaves a bit of extra to the family. You're still happy with that?\n\nYes. I can triple check for you after, but I do believe so. But I will triple check that that's yes. That it's for for her. Yep.\n\nNow with your portfolio, you will see that one attached as well, and that one gives you a bit of a breakdown of your portfolio over the last twelve months. Now so kind of what you touched on as well, we have seen, you know, bit of fluctuations in the last twelve months. And in the last twelve months. And kind of, like, despite everything, I guess, over the past year, so after fees and everything like that have come out of the account, it's kind of been broadly stable. So it's only been a bit of small movement of around 1.5%, which is kind of quite normal given what's happened in the last twelve months.\n\nSo, overall, a lot of the investments have hold up, you know, quite well. A move of that size is relatively minor with the normal market fluctuation. You know, some some of the investments have done really well, like your battery tech, global agriculture, and Asian markets have performed really well. And it's kind of been spread across, you know, different sectors and regions for you. But what I would like to do and go and have a bit more research in one of your investments, which is the Australian market or your Benelong Australian equity, That one has had a bit of a tougher year at the moment.\n\nI've been a couple of reasons why that investment have underperformed a little bit. And because it's always an ever evolving market and things are changing, it is good to review it. So if you are happy for me to do so, what I would like to do is go and have a bit more in-depth in your portfolio to see if we need to make any changes on some of those investments make sure that we can, you know, maximize that growth for you and put in put you in the best position. Are you happy for me to kind of go and do that in the back end? Yeah.\n\nGreat. Perfect. Now the last thing I do wanna mention, Adam, no. That's that's okay, is you also have a financial services guide in the document. That's one of those compliance documents.\n\nYou can have a read over that in your own time, but gives you all the important information that you need to know about us. And the last thing is when you do have a look at the documents, when you click on the link, it will get you to sign through documents. Now those two documents is your ongoing service agreement, and that's just to say that you are happy to stay on as a client for the next twelve months. But there's no lock in contract in any way. So if at any point in time you are not happy, there is no lock in contract.\n\nThere is no changes to the fees at all. It stays exactly the same at that 1.65%. And that's basically just so we can keep servicing you and your account. And then the last one, it is just a tax file number, just a compliance form to say that we are keeping your tax file number secure on file. So when you have a moment, have a read through the documents.\n\nAny questions, let me know. If not, if it all makes sense, I'll I'll need you to sign those documents when you have a moment. They will come through, and I'll get notified, and I will get that all loaded in your account. But while I do have you on the phone, I would like to book you in for maybe in about ten days or so, and that's when we can go through the research I've done on your portfolio to see if we wanna make some changes. So when is typically a best time for you?\n\nIs it normally around this time? About this time? Yep. Perfect. And the good thing as well from next week onwards, there is no daylight saving, so it makes it a bit easier.\n\nSorry. Let me see here. I could do Tuesday April 14 at 9AM. Would that work? Yeah.\n\nThat would work. Perfect. And would you like a reminder text sent, like, an hour before the appointment in case anything changes for you? Yeah. Perfect.\n\nAnd what I'll also do, what I'll also do, Adam, is I will make a note for the team here as well. So after I've spoken to you on the April 14, they will then reach out a couple of weeks after that to get those smokers right removed as well to make the premium a bit cheaper for you. Yeah. Perfect. Now I will let you go and get on that with your day and return the phone calls.\n\nBut do you have any other questions before I let you go today? No. Great. Yeah. Yeah.\n\nYeah. Yeah. Perfect. Well, what I'll do is I will let you go and get on with your day. And then on the fourteenth, when we catch up, we'll go through your portfolio and the investments to do a bit of updated projection of how things are tracking for you as well.\n\nThis is just it's good to do every now and then and review those investments just to make sure that we have you in the best options possible. Yep. No. No problem at all. Thank you so much, Adam, and I look forward to speaking with you.\n\nWhat's that? Sorry? At at the end of the week, I do. Or even when I get home, sometime, yes. Which is it's but I do love it.\n\nSo that's good. But yes. It's yes. Yes. No.\n\nVery much so. Yes. At the end of the day, you do get a little bit little bit sore throat, but it's not too bad. I do enjoy it. Oh, I do.\n\nI do very much so. Well, that's good. Yeah. Perfect. Well, I look forward to speaking with you on the fourteenth, Adam.\n\nYeah. Yes. Great. Perfect. Well, you enjoy the rest of your day, and I will speak to you soon.\n\nMhmm. Thank you, Adam. Bye.","paragraphs":[{"sentences":[{"text":"Hello, Adam?","start":1.28,"end":2.34,"sentiment":"neutral","sentiment_score":0.014538957271724938},{"text":"Takes me, hopefully.","start":5.2799997,"end":6.3399997,"sentiment":"neutral","sentiment_score":0.050048397233088814},{"text":"No.","start":8.16,"end":8.48,"sentiment":"neutral","sentiment_score":-0.10093395411968233},{"text":"That's okay.","start":8.48,"end":9.38,"sentiment":"neutral","sentiment_score":-0.05260229855775833},{"text":"Can you still hear me and drive okay?","start":9.599999,"end":11.94,"sentiment":"neutral","sentiment_score":-0.015084821614436805}],"sentiment":"neutral","sentiment_score":-0.009224626119248569,"num_words":16,"start":1.28,"end":11.94},{"sentences":[{"text":"Yes.","start":13.505,"end":14.005,"sentiment":"neutral","sentiment_score":0.1662634313106537},{"text":"Okay.","start":14.385,"end":14.885,"sentiment":"positive","sentiment_score":0.33930522203445435},{"text":"Perf perfect.","start":15.185,"end":16.725,"sentiment":"positive","sentiment_score":0.6916408240795135},{"text":"Now just before I do go any further, I just need to let you know that our calls are being recorded for quality and coaching purposes, if that's okay?","start":17.745,"end":24.885,"sentiment":"neutral","sentiment_score":0.03904442135886899},{"text":"Yes.","start":26.45,"end":26.95,"sentiment":"neutral","sentiment_score":0.16839249432086945}],"sentiment":"neutral","sentiment_score":0.09380973574212369,"num_words":34,"start":13.505,"end":26.95},{"sentences":[{"text":"Perfect.","start":27.09,"end":27.59,"sentiment":"neutral","sentiment_score":0.29480189085006714},{"text":"And just to confirm I am speaking with the right person, could you just confirm your full name, date of birth, and address for me, please?","start":27.73,"end":35.35,"sentiment":"neutral","sentiment_score":0.07213253771456388},{"text":"Yep.","start":41.025,"end":41.525,"sentiment":"neutral","sentiment_score":0.12635047733783722},{"text":"And just full name as well.","start":43.505,"end":44.705,"sentiment":"neutral","sentiment_score":0.07824269557992618},{"text":"Sorry.","start":44.705,"end":45.205,"sentiment":"neutral","sentiment_score":-0.0008072070777416229}],"sentiment":"neutral","sentiment_score":0.07900706614766802,"num_words":35,"start":27.09,"end":45.205},{"sentences":[{"text":"Yeah.","start":47.185,"end":47.585,"sentiment":"neutral","sentiment_score":0.12459434568881989},{"text":"Great.","start":47.585,"end":48.065002,"sentiment":"positive","sentiment_score":0.3963164687156677},{"text":"Perfect.","start":48.065002,"end":48.565002,"sentiment":"positive","sentiment_score":0.38247567415237427},{"text":"Now just before I do kind of jump into the under review, I do like to start by asking, is there is anything specific that you would like me to focus on today or go into a bit more detail or just a bit of an update on everything?","start":49.985,"end":63.61,"sentiment":"neutral","sentiment_score":0.046705096503909756},{"text":"Yeah.","start":65.965,"end":66.465,"sentiment":"neutral","sentiment_score":0.07373446226119995}],"sentiment":"neutral","sentiment_score":0.061616427915276224,"num_words":53,"start":47.185,"end":66.465},{"sentences":[{"text":"Yeah.","start":67.565,"end":68.065,"sentiment":"neutral","sentiment_score":0.00860532745718956},{"text":"Yeah.","start":70.365,"end":70.865,"sentiment":"neutral","sentiment_score":-0.06546705216169357},{"text":"That there's been a bit of fluctuation, so I will go in that in a bit more detail with you as well.","start":71.485,"end":77.425,"sentiment":"neutral","sentiment_score":-0.023046774705025284},{"text":"Now I know that you are kind of on the go at the moment, but what I have done is I have sent you an email with some documents.","start":78.0,"end":85.7,"sentiment":"neutral","sentiment_score":0.014940596924259746},{"text":"Now I'll kind of go through them quickly with you now.","start":86.24,"end":89.36,"sentiment":"neutral","sentiment_score":0.07589965821667151}],"sentiment":"neutral","sentiment_score":0.011004418483935297,"num_words":64,"start":67.565,"end":89.36},{"sentences":[{"text":"And then when you have a bit more time, if you can just have a look at them, any questions, let me know.","start":89.36,"end":96.085,"sentiment":"neutral","sentiment_score":0.0685688420806242},{"text":"Is that okay?","start":96.085,"end":96.905,"sentiment":"neutral","sentiment_score":0.059817589819431305},{"text":"Yeah.","start":98.085,"end":98.585,"sentiment":"neutral","sentiment_score":0.1436898410320282},{"text":"Perfect.","start":98.965004,"end":99.465004,"sentiment":"neutral","sentiment_score":0.25014442205429077},{"text":"Now the first thing I do want to just quickly run through with you before we kind of go into the documents, it's just a bit of an updated part time just to see if there's anything major that's kind of changed in your life, which might need some update to your advice.","start":99.765,"end":114.96,"sentiment":"neutral","sentiment_score":0.03456296675777028}],"sentiment":"neutral","sentiment_score":0.04916305726618265,"num_words":81,"start":89.36,"end":114.96},{"sentences":[{"text":"So just bear with me as I kind of run through these questions.","start":115.42,"end":118.32,"sentiment":"neutral","sentiment_score":0.049732684866355084},{"text":"I'll try to do it as quickly as I can for you.","start":118.86,"end":121.759995,"sentiment":"neutral","sentiment_score":0.13033477465311685},{"text":"Now when it comes to your personal details, I have you down here as Emeritus status de facto with True Financial Dependents.","start":123.155,"end":130.935,"sentiment":"neutral","sentiment_score":0.06244060312482444},{"text":"Is that correct?","start":131.155,"end":132.055,"sentiment":"neutral","sentiment_score":0.060538229842980705},{"text":"Yes.","start":133.795,"end":134.295,"sentiment":"neutral","sentiment_score":0.1864442229270935}],"sentiment":"neutral","sentiment_score":0.07749596824121945,"num_words":51,"start":115.42,"end":134.295},{"sentences":[{"text":"Perfect.","start":134.595,"end":135.095,"sentiment":"positive","sentiment_score":0.5435160994529724},{"text":"Now I do have here as well next of Ken, your daughter Candice.","start":136.16,"end":140.18001,"sentiment":"neutral","sentiment_score":0.2050060538145212},{"text":"Is that also correct?","start":140.32,"end":141.62001,"sentiment":"neutral","sentiment_score":0.1056584008038044},{"text":"Yep.","start":144.24,"end":144.74,"sentiment":"neutral","sentiment_score":0.08958842605352402},{"text":"Perfect.","start":149.375,"end":149.875,"sentiment":"positive","sentiment_score":0.3913326859474182}],"sentiment":"neutral","sentiment_score":0.2056074757128954,"num_words":20,"start":134.595,"end":149.875},{"sentences":[{"text":"I will update with that.","start":150.41501,"end":151.85501,"sentiment":"neutral","sentiment_score":0.17534250617027283},{"text":"And when did you guys get married?","start":151.85501,"end":153.475,"sentiment":"neutral","sentiment_score":0.039555479639342854},{"text":"Oh, congratulations.","start":156.895,"end":157.71501,"sentiment":"neutral","sentiment_score":0.2705349028110504},{"text":"Yeah.","start":161.94,"end":162.01999,"sentiment":"neutral","sentiment_score":0.08449431508779526},{"text":"Would you still like would you still like to have sorry.","start":162.01999,"end":167.78,"sentiment":"neutral","sentiment_score":0.015256867913359945}],"sentiment":"neutral","sentiment_score":0.07488425215706229,"num_words":26,"start":150.41501,"end":167.78},{"sentences":[{"text":"What was that, Adam?","start":167.78,"end":168.84,"sentiment":"neutral","sentiment_score":0.006197798997163773},{"text":"Yeah.","start":175.14,"end":175.64,"sentiment":"neutral","sentiment_score":0.06552878767251968},{"text":"Yeah.","start":177.175,"end":177.675,"sentiment":"neutral","sentiment_score":0.1179818958044052},{"text":"Oh, that's great.","start":178.695,"end":180.075,"sentiment":"positive","sentiment_score":0.5195130705833435},{"text":"Yeah.","start":184.215,"end":184.715,"sentiment":"neutral","sentiment_score":0.09767625480890274}],"sentiment":"neutral","sentiment_score":0.18645173460245132,"num_words":10,"start":167.78,"end":184.715},{"sentences":[{"text":"Now yeah.","start":185.735,"end":190.65001,"sentiment":"neutral","sentiment_score":0.08756215311586857},{"text":"Did you do much for it?","start":190.71,"end":192.17,"sentiment":"neutral","sentiment_score":0.15521564210454622},{"text":"Oh, yeah.","start":196.79001,"end":197.35,"sentiment":"neutral","sentiment_score":0.2023143544793129},{"text":"That's nice.","start":197.35,"end":198.17,"sentiment":"positive","sentiment_score":0.46261468529701233},{"text":"Yeah.","start":202.645,"end":202.885,"sentiment":"neutral","sentiment_score":0.1408722698688507}],"sentiment":"neutral","sentiment_score":0.19824219294465506,"num_words":13,"start":185.735,"end":202.885},{"sentences":[{"text":"Well, I'll take that.","start":202.885,"end":203.945,"sentiment":"neutral","sentiment_score":0.18694481998682022},{"text":"Yeah.","start":205.925,"end":206.425,"sentiment":"neutral","sentiment_score":0.267794668674469},{"text":"Yeah.","start":216.26,"end":216.76,"sentiment":"neutral","sentiment_score":0.09150774031877518},{"text":"Yep.","start":217.38,"end":217.88,"sentiment":"neutral","sentiment_score":0.10102935880422592},{"text":"Yeah.","start":221.14,"end":221.38,"sentiment":"neutral","sentiment_score":0.012938760221004486}],"sentiment":"neutral","sentiment_score":0.15263122599571943,"num_words":8,"start":202.885,"end":221.38},{"sentences":[{"text":"Oh, that's good.","start":221.38,"end":222.92,"sentiment":"neutral","sentiment_score":-0.1886132756868998},{"text":"Yeah.","start":227.955,"end":228.455,"sentiment":"neutral","sentiment_score":0.1251378357410431},{"text":"Oh, well, that's beautiful.","start":228.515,"end":229.475,"sentiment":"positive","sentiment_score":0.43492890894412994},{"text":"I'm glad you had a good birthday.","start":229.475,"end":230.855,"sentiment":"positive","sentiment_score":0.5983123907021114},{"text":"Yeah.","start":232.995,"end":233.495,"sentiment":"neutral","sentiment_score":0.15209606289863586}],"sentiment":"positive","sentiment_score":0.35245602764189243,"num_words":16,"start":221.38,"end":233.495},{"sentences":[{"text":"Now, Adam, would you like to still have Candice as your next obtain, or do you want your wife instead?","start":233.555,"end":240.29001,"sentiment":"neutral","sentiment_score":0.0689526230096817},{"text":"Yes.","start":243.87001,"end":244.37001,"sentiment":"neutral","sentiment_score":0.0993397906422615},{"text":"I have her as your next obtain.","start":244.59,"end":246.45,"sentiment":"neutral","sentiment_score":0.10186058069978442},{"text":"So if we can't get in touch with you for some reason, to give her a call.","start":246.51001,"end":251.09,"sentiment":"neutral","sentiment_score":-0.041116882773006666},{"text":"Yeah.","start":261.885,"end":262.205,"sentiment":"neutral","sentiment_score":-0.028510719537734985}],"sentiment":"neutral","sentiment_score":0.031824317153381264,"num_words":46,"start":233.555,"end":262.205},{"sentences":[{"text":"I I can I can change it to whoever you want?","start":262.205,"end":264.705,"sentiment":"neutral","sentiment_score":-0.023721545765345745},{"text":"Your father?","start":266.68,"end":267.24,"sentiment":"neutral","sentiment_score":-0.005705326795578003},{"text":"And what's his name?","start":267.24,"end":268.46,"sentiment":"neutral","sentiment_score":-0.004208876809570938},{"text":"Yep.","start":273.08,"end":273.58,"sentiment":"neutral","sentiment_score":0.003949809819459915},{"text":"Gray Gray, did you say?","start":276.19998,"end":277.9,"sentiment":"neutral","sentiment_score":0.003236064128577709}],"sentiment":"neutral","sentiment_score":-0.011697957990691066,"num_words":23,"start":262.205,"end":277.9},{"sentences":[{"text":"Yep.","start":279.375,"end":279.875,"sentiment":"neutral","sentiment_score":0.004705348983407021},{"text":"Summer Hayes.","start":280.895,"end":282.035,"sentiment":"neutral","sentiment_score":0.004513657419010997},{"text":"And who's best contact number?","start":282.095,"end":284.115,"sentiment":"neutral","sentiment_score":0.003942210832610727},{"text":"Seven six.","start":288.895,"end":289.615,"sentiment":"neutral","sentiment_score":0.0020341442432254553},{"text":"Yep.","start":289.615,"end":290.115,"sentiment":"neutral","sentiment_score":0.004311326425522566}],"sentiment":"neutral","sentiment_score":0.0038021211724051022,"num_words":11,"start":279.375,"end":290.115},{"sentences":[{"text":"250.","start":294.17,"end":296.09,"sentiment":"neutral","sentiment_score":0.01362207718193531},{"text":"Great.","start":296.09,"end":296.41,"sentiment":"positive","sentiment_score":0.442263126373291},{"text":"Thank you so much.","start":296.41,"end":297.63,"sentiment":"positive","sentiment_score":0.5852190107107162},{"text":"Now when it comes to your occupation, has any of that changed or still working at DoorDash?","start":298.81,"end":306.865,"sentiment":"neutral","sentiment_score":0.024677789496148333},{"text":"Yep.","start":307.965,"end":308.465,"sentiment":"neutral","sentiment_score":0.014380775392055511}],"sentiment":"neutral","sentiment_score":0.13461101846769452,"num_words":24,"start":294.17,"end":308.465},{"sentences":[{"text":"Yep.","start":308.76498,"end":309.26498,"sentiment":"neutral","sentiment_score":0.020371435210108757},{"text":"Yep.","start":310.605,"end":311.105,"sentiment":"neutral","sentiment_score":0.0754772424697876},{"text":"Beautiful.","start":311.405,"end":311.905,"sentiment":"neutral","sentiment_score":0.21265453100204468},{"text":"Yep.","start":313.965,"end":314.465,"sentiment":"neutral","sentiment_score":0.017551202327013016},{"text":"Oh, okay.","start":318.62003,"end":319.2,"sentiment":"neutral","sentiment_score":-0.004417315358296037}],"sentiment":"neutral","sentiment_score":0.05286996338206033,"num_words":6,"start":308.76498,"end":319.2},{"sentences":[{"text":"Yes.","start":320.30002,"end":320.78,"sentiment":"neutral","sentiment_score":0.01240247581154108},{"text":"I'll get that updated.","start":320.78,"end":321.74002,"sentiment":"neutral","sentiment_score":0.004818344954401255},{"text":"So sorry.","start":321.74002,"end":322.14,"sentiment":"neutral","sentiment_score":-0.035933444276452065},{"text":"What was the new company name?","start":322.14,"end":323.66,"sentiment":"neutral","sentiment_score":-0.03305190553267797},{"text":"Sorry.","start":323.66,"end":323.90002,"sentiment":"neutral","sentiment_score":-0.05918048322200775}],"sentiment":"neutral","sentiment_score":-0.02126306781013097,"num_words":14,"start":320.30002,"end":323.90002},{"sentences":[{"text":"I just missed that.","start":323.90002,"end":324.96002,"sentiment":"neutral","sentiment_score":-0.06722174771130085},{"text":"Oh, it's still for DoorDash?","start":332.395,"end":333.455,"sentiment":"neutral","sentiment_score":-0.016388773173093795},{"text":"Perfect.","start":340.65002,"end":341.15002,"sentiment":"neutral","sentiment_score":0.10521986335515976},{"text":"And what what is it that you do there?","start":341.37003,"end":343.55002,"sentiment":"neutral","sentiment_score":0.022825836928354368},{"text":"Yep.","start":349.13,"end":349.61002,"sentiment":"neutral","sentiment_score":0.04640255868434906}],"sentiment":"neutral","sentiment_score":0.00031120488420128823,"num_words":20,"start":323.90002,"end":349.61002},{"sentences":[{"text":"Perfect.","start":349.61002,"end":350.11002,"sentiment":"neutral","sentiment_score":0.09137911349534988},{"text":"So rendering.","start":350.33002,"end":351.15002,"sentiment":"neutral","sentiment_score":0.021082917228341103},{"text":"You said you worked full time, and you started there about two and a half years ago?","start":352.115,"end":356.615,"sentiment":"neutral","sentiment_score":0.004335294559817104},{"text":"Yep.","start":357.955,"end":358.455,"sentiment":"neutral","sentiment_score":0.006587809883058071},{"text":"Twenty one.","start":360.275,"end":360.91498,"sentiment":"neutral","sentiment_score":0.002028335351496935}],"sentiment":"neutral","sentiment_score":0.009473453741520643,"num_words":23,"start":349.61002,"end":360.91498},{"sentences":[{"text":"Yes.","start":360.91498,"end":361.41498,"sentiment":"neutral","sentiment_score":0.03862511366605759},{"text":"Perfect.","start":361.715,"end":362.215,"sentiment":"neutral","sentiment_score":0.080314502120018},{"text":"Yeah.","start":364.05002,"end":364.55002,"sentiment":"neutral","sentiment_score":0.04721348360180855},{"text":"That is you must enjoy it then.","start":364.61002,"end":366.55002,"sentiment":"neutral","sentiment_score":0.1817569365458829},{"text":"Yeah.","start":368.13,"end":368.63,"sentiment":"neutral","sentiment_score":0.19545918703079224}],"sentiment":"neutral","sentiment_score":0.14853734929453244,"num_words":11,"start":360.91498,"end":368.63},{"sentences":[{"text":"That's good.","start":368.69,"end":369.59,"sentiment":"neutral","sentiment_score":0.24099750816822052},{"text":"Yeah.","start":372.29,"end":372.79,"sentiment":"neutral","sentiment_score":0.19981878995895383},{"text":"Yeah.","start":374.85,"end":375.35,"sentiment":"neutral","sentiment_score":0.14190331101417542},{"text":"Oh, that's great.","start":375.49002,"end":376.53,"sentiment":"neutral","sentiment_score":0.20118747154871622},{"text":"And what is your income at the moment?","start":376.53,"end":378.87,"sentiment":"neutral","sentiment_score":0.01879293832462281}],"sentiment":"neutral","sentiment_score":0.10517486923684677,"num_words":15,"start":368.69,"end":378.87},{"sentences":[{"text":"What is your income at the moment?","start":382.375,"end":384.235,"sentiment":"neutral","sentiment_score":0.003277820535004139},{"text":"So 1,700 a week after tax or before tax?","start":390.69498,"end":394.715,"sentiment":"neutral","sentiment_score":-0.005251481249514554},{"text":"After tax.","start":396.86002,"end":397.58002,"sentiment":"neutral","sentiment_score":0.005350521299988031},{"text":"Alright.","start":397.58002,"end":397.98,"sentiment":"neutral","sentiment_score":0.28998181223869324},{"text":"Perfect.","start":397.98,"end":398.48,"sentiment":"positive","sentiment_score":0.5869872570037842}],"sentiment":"neutral","sentiment_score":0.04316757621709257,"num_words":20,"start":382.375,"end":398.48},{"sentences":[{"text":"Yep.","start":398.94,"end":399.26,"sentiment":"positive","sentiment_score":0.3870706558227539},{"text":"So 1,700 per week after tax.","start":399.26,"end":402.32,"sentiment":"neutral","sentiment_score":0.20674622058868408},{"text":"And your employer, they just pay you that standard 12% contribution into super.","start":402.94,"end":408.14,"sentiment":"neutral","sentiment_score":0.2741855944578464},{"text":"Like, there's no special enterprise bargain agreement or anything like 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400,000.","start":423.255,"end":433.34003,"sentiment":"neutral","sentiment_score":-0.048143486771732566}],"sentiment":"neutral","sentiment_score":-0.013690756931900978,"num_words":25,"start":415.895,"end":433.34003},{"sentences":[{"text":"Is that still the case, or do you know if that's gone up a little bit?","start":433.48,"end":436.46002,"sentiment":"neutral","sentiment_score":-0.10749236005358398},{"text":"Oh, perfect.","start":439.30502,"end":440.20502,"sentiment":"neutral","sentiment_score":0.15388237684965134},{"text":"4 60.","start":440.505,"end":441.405,"sentiment":"neutral","sentiment_score":0.03546533267945051},{"text":"Yeah.","start":442.105,"end":442.605,"sentiment":"neutral","sentiment_score":0.020844291895627975},{"text":"And I have mortgage at about $1.60.","start":443.065,"end":445.48502,"sentiment":"neutral","sentiment_score":0.022828922740050724}],"sentiment":"neutral","sentiment_score":-0.041447699668684175,"num_words":28,"start":433.48,"end":445.48502},{"sentences":[{"text":"Yep.","start":447.545,"end":448.045,"sentiment":"neutral","sentiment_score":0.0654611885547638},{"text":"Oh, yeah.","start":450.19998,"end":450.86,"sentiment":"neutral","sentiment_score":0.11255654692649841},{"text":"I oh, perfect.","start":457.08,"end":458.36,"sentiment":"neutral","sentiment_score":0.18977106859286627},{"text":"And how much is that one voter?","start":458.36,"end":459.9,"sentiment":"neutral","sentiment_score":0.05221926101616451},{"text":"$5.80.","start":462.695,"end":463.495,"sentiment":"neutral","sentiment_score":0.03389839082956314}],"sentiment":"neutral","sentiment_score":0.08995147900921958,"num_words":14,"start":447.545,"end":463.495},{"sentences":[{"text":"Perfect.","start":463.495,"end":463.995,"sentiment":"neutral","sentiment_score":0.2135070413351059},{"text":"And how much is on the mortgage for that one?","start":464.535,"end":467.275,"sentiment":"neutral","sentiment_score":0.06420099809765815},{"text":"About five 70 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500.","start":496.165,"end":497.20502,"sentiment":"neutral","sentiment_score":0.028447488322854042},{"text":"Okay.","start":497.20502,"end":497.525,"sentiment":"neutral","sentiment_score":0.11464005708694458}],"sentiment":"neutral","sentiment_score":0.042600112297805026,"num_words":16,"start":478.47,"end":497.525},{"sentences":[{"text":"Perfect.","start":497.525,"end":498.025,"sentiment":"neutral","sentiment_score":0.2123188078403473},{"text":"And motor vehicle?","start":499.41,"end":501.01,"sentiment":"neutral","sentiment_score":0.058324381709098816},{"text":"Do you own a motor 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one?","start":516.545,"end":519.285,"sentiment":"neutral","sentiment_score":0.009162273671891954}],"sentiment":"neutral","sentiment_score":0.057747383966394096,"num_words":23,"start":505.89,"end":519.285},{"sentences":[{"text":"No.","start":521.265,"end":521.765,"sentiment":"neutral","sentiment_score":-0.22304511070251465},{"text":"Yeah.","start":523.51996,"end":524.0,"sentiment":"neutral","sentiment_score":0.02852870151400566},{"text":"Perfect.","start":524.0,"end":524.5,"sentiment":"neutral","sentiment_score":0.1559402495622635},{"text":"Do you have yeah.","start":525.76,"end":530.42,"sentiment":"neutral","sentiment_score":-0.007676797918975353},{"text":"And do you have any other assets, Adam, that we haven't gone 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correct?","start":604.37,"end":605.26996,"sentiment":"neutral","sentiment_score":0.018206743523478508},{"text":"Yep.","start":606.61,"end":607.00995,"sentiment":"neutral","sentiment_score":0.004890892654657364},{"text":"F.","start":607.00995,"end":607.50995,"sentiment":"neutral","sentiment_score":-0.01332629844546318},{"text":"Yes.","start":608.93,"end":609.43,"sentiment":"neutral","sentiment_score":0.007665863260626793},{"text":"Yeah.","start":611.64996,"end":612.14996,"sentiment":"neutral","sentiment_score":0.023668384179472923}],"sentiment":"neutral","sentiment_score":0.011074153174247061,"num_words":7,"start":604.37,"end":612.14996},{"sentences":[{"text":"All 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Adam.","start":736.405,"end":737.305,"sentiment":"neutral","sentiment_score":0.023991990834474564},{"text":"I just struggle to hear how when did you say was the last time you had a cigarette?","start":737.365,"end":741.22504,"sentiment":"neutral","sentiment_score":-0.09912222541040844}],"sentiment":"neutral","sentiment_score":-0.033585883496749784,"num_words":31,"start":720.695,"end":741.22504},{"sentences":[{"text":"Eleven 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working through or that you are wanting it to achieve.","start":841.07,"end":849.185,"sentiment":"neutral","sentiment_score":0.2077772706747055},{"text":"Last time we spoke to you, your focus was just to kind of, you know, keep paying off the mortgage so that when you do retire, ideally be debt free.","start":851.965,"end":860.85,"sentiment":"neutral","sentiment_score":0.09593477249145507},{"text":"Is that still, like, a goal that you're working towards?","start":860.85,"end":863.35,"sentiment":"neutral","sentiment_score":0.1255285583436489},{"text":"Yep.","start":863.73,"end":864.23,"sentiment":"neutral","sentiment_score":0.048179179430007935},{"text":"Yep.","start":865.41,"end":865.91,"sentiment":"neutral","sentiment_score":0.048414260149002075}],"sentiment":"neutral","sentiment_score":0.14532278219444883,"num_words":72,"start":841.07,"end":865.91},{"sentences":[{"text":"Yep.","start":868.05,"end":868.55,"sentiment":"neutral","sentiment_score":0.04101899266242981},{"text":"Yep.","start":874.545,"end":875.045,"sentiment":"neutral","sentiment_score":0.032479025423526764},{"text":"Yeah.","start":877.985,"end":878.485,"sentiment":"neutral","sentiment_score":0.03479166701436043},{"text":"Just yeah.","start":878.625,"end":880.805,"sentiment":"neutral","sentiment_score":0.0005873925983905801},{"text":"Just say Yep.","start":880.865,"end":888.10004,"sentiment":"neutral","sentiment_score":0.03279521812995275}],"sentiment":"neutral","sentiment_score":0.02598126558586955,"num_words":8,"start":868.05,"end":888.10004},{"sentences":[{"text":"Best case.","start":888.32,"end":889.04004,"sentiment":"neutral","sentiment_score":0.038375952281057835},{"text":"Yep.","start":889.04004,"end":889.54004,"sentiment":"neutral","sentiment_score":0.05174152553081513},{"text":"Yeah.","start":889.60004,"end":890.0,"sentiment":"neutral","sentiment_score":0.10746337473392488},{"text":"Perfect.","start":890.0,"end":890.5,"sentiment":"neutral","sentiment_score":0.19452716410160065},{"text":"And yeah.","start":891.04004,"end":893.38,"sentiment":"neutral","sentiment_score":0.06042556092143059}],"sentiment":"neutral","sentiment_score":0.07876215582447392,"num_words":7,"start":888.32,"end":893.38},{"sentences":[{"text":"No.","start":893.92004,"end":894.16003,"sentiment":"neutral","sentiment_score":0.014025893062353134},{"text":"That's good.","start":894.16003,"end":894.8,"sentiment":"neutral","sentiment_score":0.11167795583605766},{"text":"And in the meantime, obviously, more equity, which is great.","start":894.8,"end":898.10004,"sentiment":"neutral","sentiment_score":0.14982414543628692},{"text":"Mhmm.","start":900.175,"end":900.675,"sentiment":"neutral","sentiment_score":0.09247326850891112},{"text":"Yeah.","start":902.335,"end":902.835,"sentiment":"neutral","sentiment_score":0.047122061252593994}],"sentiment":"neutral","sentiment_score":0.1250145725905895,"num_words":15,"start":893.92004,"end":902.835},{"sentences":[{"text":"Yeah.","start":904.655,"end":905.155,"sentiment":"neutral","sentiment_score":0.12504902482032776},{"text":"Yes.","start":907.935,"end":908.335,"sentiment":"neutral","sentiment_score":0.1733638048171997},{"text":"Not bad at all.","start":908.335,"end":909.715,"sentiment":"neutral","sentiment_score":0.20069170370697975},{"text":"And oh, perfect.","start":910.09503,"end":920.07,"sentiment":"neutral","sentiment_score":0.29147617022196454},{"text":"Yeah.","start":920.85004,"end":921.33,"sentiment":"neutral","sentiment_score":0.14064306020736694}],"sentiment":"neutral","sentiment_score":0.2116251215338707,"num_words":10,"start":904.655,"end":921.33},{"sentences":[{"text":"Not that's not that's not bad.","start":921.33,"end":924.285,"sentiment":"neutral","sentiment_score":0.18719598278403282},{"text":"And other goals that you are working towards, is there anything else that you are kind of wanting to achieve in the next couple of years or twelve months?","start":925.245,"end":933.08496,"sentiment":"neutral","sentiment_score":0.13812386321610418},{"text":"Is there anything else you are working towards?","start":933.08496,"end":935.58496,"sentiment":"neutral","sentiment_score":0.04676484735682607},{"text":"Yeah.","start":939.98,"end":940.48,"sentiment":"neutral","sentiment_score":0.07179458439350128},{"text":"Yeah.","start":940.86,"end":941.36,"sentiment":"neutral","sentiment_score":0.05980817228555679}],"sentiment":"neutral","sentiment_score":0.12521087701121966,"num_words":45,"start":921.33,"end":941.36},{"sentences":[{"text":"Yeah.","start":942.7,"end":942.86,"sentiment":"neutral","sentiment_score":0.11190368980169296},{"text":"Just keep saving.","start":942.86,"end":944.0,"sentiment":"neutral","sentiment_score":0.11198807259400685},{"text":"Yeah.","start":945.89996,"end":946.39996,"sentiment":"neutral","sentiment_score":0.05111844092607498},{"text":"Yeah.","start":946.7,"end":947.01996,"sentiment":"neutral","sentiment_score":0.08245866000652313},{"text":"Perfect.","start":947.01996,"end":947.51996,"sentiment":"neutral","sentiment_score":0.28735533356666565}],"sentiment":"neutral","sentiment_score":0.12411433458328247,"num_words":7,"start":942.7,"end":947.51996},{"sentences":[{"text":"And yeah.","start":948.22,"end":951.605,"sentiment":"neutral","sentiment_score":-0.0013605747371912003},{"text":"So yeah.","start":953.105,"end":953.765,"sentiment":"neutral","sentiment_score":-0.1900675818324089},{"text":"And with your super as well, I have you down here that at the moment, you would like to retire at the age of six seven.","start":955.985,"end":965.88,"sentiment":"neutral","sentiment_score":-0.06768469970959884},{"text":"Is that still kind of the plan?","start":965.88,"end":967.57996,"sentiment":"neutral","sentiment_score":0.02631170621940068},{"text":"Yeah.","start":968.51996,"end":969.01996,"sentiment":"neutral","sentiment_score":0.14052928984165192}],"sentiment":"neutral","sentiment_score":-0.047840717689771405,"num_words":38,"start":948.22,"end":969.01996},{"sentences":[{"text":"An an ideal income per week about $900,100 dollars, or do you think yeah.","start":969.48,"end":975.8,"sentiment":"neutral","sentiment_score":0.1931741934801851},{"text":"That sounds good.","start":975.8,"end":977.26,"sentiment":"positive","sentiment_score":0.5051655073960623},{"text":"Perfect.","start":977.48,"end":977.98,"sentiment":"positive","sentiment_score":0.5358568429946899},{"text":"And when it comes to superannuation goals, I have here as well that you are kind of, you know, wanting to maximize that growth as much as possible, and you are kind of, you know, happy to take on a bit of risk short term and seeing bit of fluctuation in order to try to grow that long term, that's still kind of your your goals?","start":980.205,"end":1000.06,"sentiment":"neutral","sentiment_score":0.25641631346308824},{"text":"Yep.","start":1001.72003,"end":1002.22003,"sentiment":"neutral","sentiment_score":0.18362081050872803}],"sentiment":"neutral","sentiment_score":0.25721046556444727,"num_words":85,"start":969.48,"end":1002.22003},{"sentences":[{"text":"Perfect.","start":1002.28,"end":1002.78,"sentiment":"positive","sentiment_score":0.40899160504341125},{"text":"Which kind of just takes me in through.","start":1003.08,"end":1004.52,"sentiment":"neutral","sentiment_score":0.24744581058621407},{"text":"I do wanna ask you a couple of multiple choice question here, Adam.","start":1004.52,"end":1007.735,"sentiment":"neutral","sentiment_score":0.1720994206575247},{"text":"It is no right or wrong answer.","start":1008.115,"end":1010.035,"sentiment":"neutral","sentiment_score":0.024630897279296602},{"text":"Just whatever you feel is the most appropriate for you.","start":1010.035,"end":1013.495,"sentiment":"neutral","sentiment_score":0.19318059384822844}],"sentiment":"neutral","sentiment_score":0.17256596865944374,"num_words":39,"start":1002.28,"end":1013.495},{"sentences":[{"text":"And it's just to see if we need to make any changes to your risk profile.","start":1013.875,"end":1018.16,"sentiment":"neutral","sentiment_score":0.0954773083794862},{"text":"Now have you ever bought direct shares on the stock market yourself?","start":1019.42,"end":1023.44,"sentiment":"neutral","sentiment_score":0.0373531497704486},{"text":"Long time ago?","start":1027.4199,"end":1028.4,"sentiment":"neutral","sentiment_score":-0.008587492940326532},{"text":"Yep.","start":1032.4751,"end":1032.795,"sentiment":"neutral","sentiment_score":0.017919868230819702},{"text":"Okay.","start":1032.795,"end":1033.295,"sentiment":"neutral","sentiment_score":0.032152678817510605}],"sentiment":"neutral","sentiment_score":0.06061166059225798,"num_words":33,"start":1013.875,"end":1033.295},{"sentences":[{"text":"Yeah.","start":1034.875,"end":1035.375,"sentiment":"neutral","sentiment_score":0.06448857486248016},{"text":"Yeah.","start":1036.155,"end":1036.655,"sentiment":"neutral","sentiment_score":0.026504293084144592},{"text":"Sometimes sometimes difficult.","start":1036.9551,"end":1038.415,"sentiment":"neutral","sentiment_score":-0.12480038404464722},{"text":"I feel like yeah.","start":1043.1,"end":1044.3201,"sentiment":"neutral","sentiment_score":-0.05140599934384227},{"text":"And that's sometimes the tricky thing because it's I guess, the good thing with super and sometimes is that it's long term.","start":1044.54,"end":1050.22,"sentiment":"neutral","sentiment_score":0.1544824691743336}],"sentiment":"neutral","sentiment_score":0.09385748517008559,"num_words":31,"start":1034.875,"end":1050.22},{"sentences":[{"text":"And if it's a good investment, sometimes just leaving it through the ups and downs will give you a better outcome.","start":1050.22,"end":1055.12,"sentiment":"neutral","sentiment_score":0.26948179943220957},{"text":"But then it's hard to know sometimes as well, you know, what's the the peak and when it's the lowest.","start":1055.18,"end":1060.215,"sentiment":"neutral","sentiment_score":-0.0972604075446725},{"text":"Yeah.","start":1065.795,"end":1065.955,"sentiment":"neutral","sentiment_score":0.06879168748855591},{"text":"Yeah.","start":1065.955,"end":1066.455,"sentiment":"neutral","sentiment_score":0.09523214399814606},{"text":"That's right.","start":1066.595,"end":1067.495,"sentiment":"neutral","sentiment_score":0.1674753949046135}],"sentiment":"neutral","sentiment_score":0.09361965018841956,"num_words":45,"start":1050.22,"end":1067.495},{"sentences":[{"text":"And when it comes through, you know, risk with superannuation, would you say that you are willing to accept, you know, very high risk to try and grow it as much as possible?","start":1068.755,"end":1078.98,"sentiment":"neutral","sentiment_score":-0.05894547857513482},{"text":"Just high, moderate, or low?","start":1079.52,"end":1081.54,"sentiment":"neutral","sentiment_score":-0.06270096302032471},{"text":"Yeah.","start":1084.8,"end":1085.2,"sentiment":"neutral","sentiment_score":-0.05292212963104248},{"text":"Are you comfortable with not super, super high, but high?","start":1085.2,"end":1088.8201,"sentiment":"neutral","sentiment_score":-0.09548773169517517},{"text":"Yep.","start":1090.405,"end":1090.905,"sentiment":"neutral","sentiment_score":-0.07877007126808167}],"sentiment":"neutral","sentiment_score":-0.06690550251863897,"num_words":50,"start":1068.755,"end":1090.905},{"sentences":[{"text":"Just just high.","start":1090.9651,"end":1092.1051,"sentiment":"neutral","sentiment_score":-0.019174175957838695},{"text":"Perfect.","start":1092.165,"end":1092.665,"sentiment":"neutral","sentiment_score":0.1537647694349289},{"text":"Yeah.","start":1096.5651,"end":1097.0651,"sentiment":"neutral","sentiment_score":-0.0726325511932373},{"text":"No.","start":1097.525,"end":1097.925,"sentiment":"neutral","sentiment_score":-0.14106561243534088},{"text":"Definitely not.","start":1097.925,"end":1099.2251,"sentiment":"neutral","sentiment_score":-0.16062094271183014}],"sentiment":"neutral","sentiment_score":-0.05483722593635321,"num_words":8,"start":1090.9651,"end":1099.2251},{"sentences":[{"text":"Yes.","start":1101.38,"end":1101.4601,"sentiment":"neutral","sentiment_score":0.02834312245249748},{"text":"And when if you were to see, like, a drop in the market, so kind of like you touched on, we've seen a bit of fluctuations the last twelve months.","start":1101.4601,"end":1111.0,"sentiment":"neutral","sentiment_score":-0.06977575377871593},{"text":"There's a lot that's obviously happened in the world.","start":1111.14,"end":1113.7001,"sentiment":"neutral","sentiment_score":-0.0860585371653239},{"text":"Obviously, everything in The US with Trump and all the tariffs and everything saw a bit of fluctuation, and now more recently with the war and everything.","start":1113.7001,"end":1121.725,"sentiment":"neutral","sentiment_score":-0.06298816521410588},{"text":"Yeah.","start":1121.9451,"end":1122.4451,"sentiment":"neutral","sentiment_score":-0.03946332633495331}],"sentiment":"neutral","sentiment_score":-0.06734706047812805,"num_words":68,"start":1101.38,"end":1122.4451},{"sentences":[{"text":"So if yeah.","start":1123.225,"end":1125.645,"sentiment":"neutral","sentiment_score":-0.04897467543681463},{"text":"And if if you kind of obviously saw your superannuation go down, would you say that if you had the option to do so, now would be a good time to put more money in while the prices are down, or would you just kind of leave it, wait to see, like, what happens?","start":1125.9451,"end":1143.06,"sentiment":"neutral","sentiment_score":-0.0715293815980355},{"text":"Or would you just see what happens?","start":1144.3049,"end":1146.8049,"sentiment":"neutral","sentiment_score":-0.11317421229822296},{"text":"Great.","start":1146.945,"end":1147.445,"sentiment":"neutral","sentiment_score":0.007106855511665344},{"text":"So that's good.","start":1150.945,"end":1151.6649,"sentiment":"positive","sentiment_score":0.4533603588740031}],"sentiment":"neutral","sentiment_score":-0.05050797333173892,"num_words":68,"start":1123.225,"end":1151.6649},{"sentences":[{"text":"Okay.","start":1151.6649,"end":1152.1649,"sentiment":"neutral","sentiment_score":0.1376015841960907},{"text":"Oh, and what did what rate did you get?","start":1153.265,"end":1155.2849,"sentiment":"neutral","sentiment_score":0.019080977679954633},{"text":"Yeah.","start":1158.7999,"end":1159.2999,"sentiment":"neutral","sentiment_score":0.015262097120285034},{"text":"No.","start":1159.44,"end":1159.6,"sentiment":"neutral","sentiment_score":-0.007801231928169727},{"text":"That's not too bad.","start":1159.6,"end":1160.82,"sentiment":"neutral","sentiment_score":0.045373653061687946}],"sentiment":"neutral","sentiment_score":0.031142866297159344,"num_words":16,"start":1151.6649,"end":1160.82},{"sentences":[{"text":"Yeah.","start":1162.48,"end":1162.98,"sentiment":"neutral","sentiment_score":0.12862469255924225},{"text":"Not too bad.","start":1163.0399,"end":1163.94,"sentiment":"neutral","sentiment_score":0.20231781899929047},{"text":"And yep.","start":1164.7999,"end":1168.4349,"sentiment":"neutral","sentiment_score":0.17899840092286468},{"text":"Exactly.","start":1171.775,"end":1172.275,"sentiment":"neutral","sentiment_score":0.09808756411075592},{"text":"We'll see.","start":1174.175,"end":1174.655,"sentiment":"neutral","sentiment_score":0.10331766307353973}],"sentiment":"neutral","sentiment_score":0.15536642685118648,"num_words":9,"start":1162.48,"end":1174.655},{"sentences":[{"text":"And at least then you have some certainty as well of what the repayments are going to be so you can prep for that, which which is good.","start":1174.655,"end":1183.1399,"sentiment":"neutral","sentiment_score":0.18243213556706905},{"text":"And the last question here is if you obviously saw your superannuation go down or any of your assets, would that make you feel, you know, optimistic about potential other opportunities, a bit more kind of neutral, not making any further investment, concern, or highly anxious?","start":1183.6,"end":1204.335,"sentiment":"neutral","sentiment_score":0.058834216840889145},{"text":"No.","start":1208.97,"end":1209.21,"sentiment":"neutral","sentiment_score":-0.12328895926475524},{"text":"Just kind of a bit neutral.","start":1209.21,"end":1210.67,"sentiment":"neutral","sentiment_score":-0.06758917371431987},{"text":"Understand that that sometimes the nature of the market short term as long as, obviously, long term, that's not the case.","start":1211.77,"end":1218.51,"sentiment":"neutral","sentiment_score":-0.18182383903435298}],"sentiment":"neutral","sentiment_score":0.033993619110654384,"num_words":102,"start":1174.655,"end":1218.51},{"sentences":[{"text":"Yep.","start":1220.005,"end":1220.405,"sentiment":"neutral","sentiment_score":0.05082830786705017},{"text":"Perfect.","start":1220.405,"end":1220.905,"sentiment":"neutral","sentiment_score":0.2811020612716675},{"text":"Yeah.","start":1221.845,"end":1222.345,"sentiment":"neutral","sentiment_score":0.09090527147054672},{"text":"And, Adam, here, that that tells me that you have come out just kind of borderline between our growth and our high growth portfolio.","start":1223.765,"end":1232.905,"sentiment":"neutral","sentiment_score":0.011662050538385907},{"text":"It's only about a 10% difference between them.","start":1233.95,"end":1237.17,"sentiment":"neutral","sentiment_score":0.011113052489235997}],"sentiment":"neutral","sentiment_score":0.022617979241268977,"num_words":35,"start":1220.005,"end":1237.17},{"sentences":[{"text":"You are currently, like you said, in our high growth portfolio.","start":1237.87,"end":1241.01,"sentiment":"neutral","sentiment_score":0.04949408938938921},{"text":"And when we are looking at a time frame, typically in a high growth portfolio, we wanna see at least eight years until retirement to make sure that you have enough time in the market for those short term fluctuations, which you certainly have.","start":1242.59,"end":1256.495,"sentiment":"neutral","sentiment_score":0.06081183915111152},{"text":"And did you say that you are still quite comfortable with a high growth to try and grow your super as much as possible over the long term?","start":1256.635,"end":1263.6951,"sentiment":"neutral","sentiment_score":0.1364023426015462},{"text":"Yep.","start":1265.76,"end":1266.1599,"sentiment":"neutral","sentiment_score":0.04059217870235443},{"text":"Great.","start":1266.1599,"end":1266.6599,"sentiment":"neutral","sentiment_score":0.2387365996837616}],"sentiment":"neutral","sentiment_score":0.08610294443719527,"num_words":85,"start":1237.87,"end":1266.6599},{"sentences":[{"text":"Okay.","start":1272.1599,"end":1272.6599,"sentiment":"neutral","sentiment_score":-0.04068430885672569},{"text":"Do you need to take it?","start":1273.76,"end":1274.88,"sentiment":"neutral","sentiment_score":-0.02670249653359254},{"text":"Because I probably only have about five minutes to go.","start":1274.88,"end":1278.595,"sentiment":"neutral","sentiment_score":-0.06195759661495685},{"text":"Do you need to take it?","start":1278.595,"end":1280.135,"sentiment":"neutral","sentiment_score":-0.02932719544818004},{"text":"No?","start":1282.275,"end":1282.775,"sentiment":"neutral","sentiment_score":-0.10195513069629668}],"sentiment":"neutral","sentiment_score":-0.0457663982330511,"num_words":24,"start":1272.1599,"end":1282.775},{"sentences":[{"text":"Okay.","start":1282.835,"end":1283.335,"sentiment":"neutral","sentiment_score":-0.0725259780883789},{"text":"I'll tryna make it quick for you, and then you can obviously give her a callback.","start":1284.115,"end":1288.595,"sentiment":"neutral","sentiment_score":0.0944187207496725},{"text":"But, basically exactly.","start":1288.595,"end":1293.17,"sentiment":"neutral","sentiment_score":-0.1136861735333999},{"text":"High high demand.","start":1293.79,"end":1295.5701,"sentiment":"neutral","sentiment_score":-0.059326554338137306},{"text":"Yes.","start":1302.1901,"end":1302.6901,"sentiment":"neutral","sentiment_score":0.07825374603271484}],"sentiment":"neutral","sentiment_score":0.04155787984685352,"num_words":24,"start":1282.835,"end":1302.6901},{"sentences":[{"text":"Oh, that's good.","start":1303.275,"end":1304.3151,"sentiment":"neutral","sentiment_score":0.31387174129486084},{"text":"Yeah.","start":1304.3151,"end":1304.8151,"sentiment":"neutral","sentiment_score":0.21944203972816467},{"text":"Multitasking.","start":1304.9551,"end":1305.4551,"sentiment":"neutral","sentiment_score":0.16511580348014832},{"text":"Oh, wow.","start":1308.795,"end":1309.1951,"sentiment":"neutral","sentiment_score":0.19713369011878967},{"text":"That's great.","start":1309.1951,"end":1310.015,"sentiment":"neutral","sentiment_score":0.3252711147069931}],"sentiment":"neutral","sentiment_score":0.2634425196382735,"num_words":9,"start":1303.275,"end":1310.015},{"sentences":[{"text":"Yeah.","start":1311.035,"end":1311.535,"sentiment":"neutral","sentiment_score":0.1450611650943756},{"text":"Yeah.","start":1311.675,"end":1311.995,"sentiment":"neutral","sentiment_score":0.0943889319896698},{"text":"I I went this morning as yeah.","start":1311.995,"end":1314.875,"sentiment":"neutral","sentiment_score":0.06669015118053981},{"text":"No.","start":1314.875,"end":1315.115,"sentiment":"neutral","sentiment_score":-0.01189950667321682},{"text":"I went this morning as well, but I didn't do two hours.","start":1315.115,"end":1317.615,"sentiment":"neutral","sentiment_score":0.0014242799952626228}],"sentiment":"neutral","sentiment_score":0.03233968220989813,"num_words":22,"start":1311.035,"end":1317.615},{"sentences":[{"text":"Only only one hour.","start":1319.0399,"end":1320.64,"sentiment":"neutral","sentiment_score":-0.006444503087550402},{"text":"But, Adam, the last thing here is those documents I mentioned.","start":1320.64,"end":1324.0,"sentiment":"neutral","sentiment_score":0.008814253082329577},{"text":"So when you have a moment, obviously, not now, have a look through the email.","start":1324.0,"end":1328.72,"sentiment":"neutral","sentiment_score":0.031714863951007526},{"text":"If you have any questions with the documents, let me know.","start":1328.72,"end":1331.46,"sentiment":"neutral","sentiment_score":0.03069217638535933},{"text":"But, essentially, what you will see there is you will have your super and insurance summary.","start":1332.105,"end":1339.725,"sentiment":"neutral","sentiment_score":0.042285961797460914}],"sentiment":"neutral","sentiment_score":0.027387562452962522,"num_words":57,"start":1319.0399,"end":1339.725},{"sentences":[{"text":"Now that shows you your current super balance.","start":1340.105,"end":1342.765,"sentiment":"neutral","sentiment_score":0.05578100914135575},{"text":"So your super balance at the moment in Hub 24 is around 116,859.","start":1342.905,"end":1350.84,"sentiment":"neutral","sentiment_score":0.06554629625036167},{"text":"And then you also have your one part insurance.","start":1351.94,"end":1354.6,"sentiment":"neutral","sentiment_score":0.034809407881564565},{"text":"So you have 750,000 worth of life and total permanent disability insurance.","start":1355.38,"end":1364.345,"sentiment":"neutral","sentiment_score":0.049568986830612026},{"text":"Correct.","start":1366.805,"end":1367.285,"sentiment":"neutral","sentiment_score":0.11303737759590148}],"sentiment":"neutral","sentiment_score":0.05394185616006685,"num_words":43,"start":1340.105,"end":1367.285},{"sentences":[{"text":"You do.","start":1367.285,"end":1367.925,"sentiment":"neutral","sentiment_score":0.08806969597935677},{"text":"And after the tax rebate, premium is 2,948.","start":1367.925,"end":1373.225,"sentiment":"neutral","sentiment_score":0.022538910852745175},{"text":"Now I know you mentioned as well that we do have you down as a smoker on this.","start":1373.58,"end":1378.24,"sentiment":"neutral","sentiment_score":-0.08334210370149878},{"text":"And when it's been so insurance needed to be twelve months since the last vape or cigarette or anything before they can get rid of the smoker's rate.","start":1378.7,"end":1390.725,"sentiment":"neutral","sentiment_score":-0.08745303949607271},{"text":"So what I can do here is I can make a note that in about four weeks is that when you it's been twelve months for you?","start":1391.265,"end":1399.125,"sentiment":"neutral","sentiment_score":0.053388527491026454}],"sentiment":"neutral","sentiment_score":-0.025914482547935234,"num_words":83,"start":1367.285,"end":1399.125},{"sentences":[{"text":"Yeah.","start":1400.6399,"end":1401.1399,"sentiment":"neutral","sentiment_score":0.18397527933120728},{"text":"So I will get the team to give you a call in about four weeks just to confirm it's exactly.","start":1401.9199,"end":1410.26,"sentiment":"neutral","sentiment_score":0.0627026904374361},{"text":"And then we can look at removing those smokers right for you and make it a bit cheaper.","start":1410.48,"end":1415.6951,"sentiment":"neutral","sentiment_score":0.059006047952506274},{"text":"It it does.","start":1419.5951,"end":1420.395,"sentiment":"neutral","sentiment_score":0.12147872398296992},{"text":"Smokers, right, they do add an increase in premium because they see it as an increased risk.","start":1420.395,"end":1426.41,"sentiment":"neutral","sentiment_score":-0.16891823774751494}],"sentiment":"neutral","sentiment_score":-0.00011925285650511872,"num_words":59,"start":1400.6399,"end":1426.41},{"sentences":[{"text":"So, yeah, once it's been twelve months, we can definitely review that.","start":1426.89,"end":1430.0901,"sentiment":"neutral","sentiment_score":0.18628051380316415},{"text":"So I will make a little note for the team to give you a call in about four weeks through to get that sorted, and that will make it cheaper.","start":1430.0901,"end":1437.31,"sentiment":"neutral","sentiment_score":0.16520907108982405},{"text":"Otherwise, you are happy with those insurances.","start":1440.145,"end":1441.985,"sentiment":"positive","sentiment_score":0.5545957088470459},{"text":"Like, those amounts covers, obviously, the debt if something were to happen and still leaves a bit of extra to the family.","start":1441.985,"end":1447.8251,"sentiment":"neutral","sentiment_score":0.246165010062131},{"text":"You're still happy with that?","start":1447.8251,"end":1449.285,"sentiment":"neutral","sentiment_score":0.20269848108291627}],"sentiment":"neutral","sentiment_score":0.23030172219794048,"num_words":76,"start":1426.89,"end":1449.285},{"sentences":[{"text":"Yes.","start":1454.24,"end":1454.56,"sentiment":"neutral","sentiment_score":0.05198265612125397},{"text":"I can triple check for you after, but I do believe so.","start":1454.56,"end":1457.36,"sentiment":"neutral","sentiment_score":0.050037139095366},{"text":"But I will triple check that that's yes.","start":1457.36,"end":1461.3,"sentiment":"neutral","sentiment_score":0.0320314303971827},{"text":"That it's for for her.","start":1461.76,"end":1464.7351,"sentiment":"neutral","sentiment_score":0.02880622409284115},{"text":"Yep.","start":1464.7351,"end":1465.2351,"sentiment":"neutral","sentiment_score":0.05171426385641098}],"sentiment":"neutral","sentiment_score":0.04090463528754534,"num_words":27,"start":1454.24,"end":1465.2351},{"sentences":[{"text":"Now with your portfolio, you will see that one attached as well, and that one gives you a bit of a breakdown of your portfolio over the last twelve months.","start":1465.775,"end":1474.435,"sentiment":"neutral","sentiment_score":0.06219652978082498},{"text":"Now so kind of what you touched on as well, we have seen, you know, bit of fluctuations in the last twelve months.","start":1474.8151,"end":1477.2251,"sentiment":"neutral","sentiment_score":0.027767605836624683},{"text":"And in the last twelve months.","start":1477.2251,"end":1481.0,"sentiment":"neutral","sentiment_score":0.005156838335096836},{"text":"And kind of, like, despite everything, I guess, over the past year, so after fees and everything like that have come out of the account, it's kind of been broadly stable.","start":1482.5,"end":1491.1399,"sentiment":"neutral","sentiment_score":0.18375375987060608},{"text":"So it's only been a bit of small movement of around 1.5%, which is kind of quite normal given what's happened in the last twelve months.","start":1491.1399,"end":1501.265,"sentiment":"neutral","sentiment_score":0.12354346880545983}],"sentiment":"neutral","sentiment_score":0.0986550741604176,"num_words":116,"start":1465.775,"end":1501.265},{"sentences":[{"text":"So, overall, a lot of the investments have hold up, you know, quite well.","start":1501.265,"end":1506.405,"sentiment":"neutral","sentiment_score":0.21856888410236155},{"text":"A move of that size is relatively minor with the normal market fluctuation.","start":1507.4299,"end":1511.77,"sentiment":"neutral","sentiment_score":-0.049136390479711384},{"text":"You know, some some of the investments have done really well, like your battery tech, global agriculture, and Asian markets have performed really well.","start":1513.4299,"end":1522.33,"sentiment":"positive","sentiment_score":0.5356389830509821},{"text":"And it's kind of been spread across, you know, different sectors and regions for you.","start":1523.045,"end":1526.885,"sentiment":"neutral","sentiment_score":0.22863528827826182},{"text":"But what I would like to do and go and have a bit more research in one of your investments, which is the Australian market or your Benelong Australian equity, That one has had a bit of a tougher year at the moment.","start":1526.885,"end":1541.05,"sentiment":"neutral","sentiment_score":-0.04475482622551363}],"sentiment":"neutral","sentiment_score":0.15395962101740573,"num_words":109,"start":1501.265,"end":1541.05},{"sentences":[{"text":"I've been a couple of reasons why that investment have underperformed a little bit.","start":1541.05,"end":1546.03,"sentiment":"neutral","sentiment_score":-0.07095394310142313},{"text":"And because it's always an ever evolving market and things are changing, it is good to review it.","start":1546.09,"end":1553.575,"sentiment":"neutral","sentiment_score":0.06706002396014002},{"text":"So if you are happy for me to do so, what I would like to do is go and have a bit more in-depth in your portfolio to see if we need to make any changes on some of those investments make sure that we can, you know, maximize that growth for you and put in put you in the best position.","start":1553.7949,"end":1568.07,"sentiment":"neutral","sentiment_score":0.32797993335031694},{"text":"Are you happy for me to kind of go and do that in the back end?","start":1568.21,"end":1571.11,"sentiment":"neutral","sentiment_score":0.12458933563902974},{"text":"Yeah.","start":1572.45,"end":1572.9299,"sentiment":"neutral","sentiment_score":0.21992075443267825}],"sentiment":"neutral","sentiment_score":0.20506154252467929,"num_words":111,"start":1541.05,"end":1572.9299},{"sentences":[{"text":"Great.","start":1572.9299,"end":1573.4099,"sentiment":"positive","sentiment_score":0.5218654274940491},{"text":"Perfect.","start":1573.4099,"end":1573.9099,"sentiment":"positive","sentiment_score":0.4617902636528015},{"text":"Now the last thing I do wanna mention, Adam, no.","start":1574.69,"end":1578.335,"sentiment":"neutral","sentiment_score":0.035191106423735616},{"text":"That's that's okay, is you also have a financial services guide in the document.","start":1578.335,"end":1584.4751,"sentiment":"neutral","sentiment_score":0.059312790100063593},{"text":"That's one of those compliance documents.","start":1584.535,"end":1586.3151,"sentiment":"neutral","sentiment_score":0.0738831100364526}],"sentiment":"neutral","sentiment_score":0.08153888990636915,"num_words":32,"start":1572.9299,"end":1586.3151},{"sentences":[{"text":"You can have a read over that in your own time, but gives you all the important information that you need to know about us.","start":1586.535,"end":1592.13,"sentiment":"neutral","sentiment_score":0.10157012283802032},{"text":"And the last thing is when you do have a look at the documents, when you click on the link, it will get you to sign through documents.","start":1593.33,"end":1600.71,"sentiment":"neutral","sentiment_score":0.10070663717176233},{"text":"Now those two documents is your ongoing service agreement, and that's just to say that you are happy to stay on as a client for the next twelve months.","start":1601.33,"end":1609.325,"sentiment":"neutral","sentiment_score":0.29037714672499687},{"text":"But there's no lock in contract in any way.","start":1609.5449,"end":1611.945,"sentiment":"neutral","sentiment_score":-0.09600163996219635},{"text":"So if at any point in time you are not happy, there is no lock in contract.","start":1611.945,"end":1615.8049,"sentiment":"neutral","sentiment_score":-0.09968613427789773}],"sentiment":"neutral","sentiment_score":0.1039008993000068,"num_words":108,"start":1586.535,"end":1615.8049},{"sentences":[{"text":"There is no changes to the fees at all.","start":1616.265,"end":1618.4249,"sentiment":"neutral","sentiment_score":0.15788805484771729},{"text":"It stays exactly the same at that 1.65%.","start":1618.4249,"end":1622.0599,"sentiment":"positive","sentiment_score":0.40500258654356003},{"text":"And that's basically just so we can keep servicing you and your account.","start":1622.36,"end":1626.14,"sentiment":"positive","sentiment_score":0.4550430396428475},{"text":"And then the last one, it is just a tax file number, just a compliance form to say that we are keeping your tax file number secure on file.","start":1626.6799,"end":1635.26,"sentiment":"positive","sentiment_score":0.34014363689669247},{"text":"So when you have a moment, have a read through the documents.","start":1635.5449,"end":1638.265,"sentiment":"neutral","sentiment_score":0.1882791966199875}],"sentiment":"neutral","sentiment_score":0.3197195567715336,"num_words":71,"start":1616.265,"end":1638.265},{"sentences":[{"text":"Any questions, let me know.","start":1638.265,"end":1639.8049,"sentiment":"neutral","sentiment_score":0.10356699228286743},{"text":"If not, if it all makes sense, I'll I'll need you to sign those documents when you have a moment.","start":1640.025,"end":1644.845,"sentiment":"neutral","sentiment_score":0.12009795065969228},{"text":"They will come through, and I'll get notified, and I will get that all loaded in your account.","start":1645.7849,"end":1650.205,"sentiment":"neutral","sentiment_score":0.22553945084412894},{"text":"But while I do have you on the phone, I would like to book you in for maybe in about ten days or so, and that's when we can go through the research I've done on your portfolio to see if we wanna make some changes.","start":1650.92,"end":1661.1,"sentiment":"neutral","sentiment_score":0.1313687261679898},{"text":"So when is typically a best time for you?","start":1661.5599,"end":1664.595,"sentiment":"neutral","sentiment_score":0.027590116692913905}],"sentiment":"neutral","sentiment_score":0.13541608718128836,"num_words":98,"start":1638.265,"end":1664.595},{"sentences":[{"text":"Is it normally around this time?","start":1664.895,"end":1666.595,"sentiment":"neutral","sentiment_score":0.016143839961538713},{"text":"About this time?","start":1669.775,"end":1670.915,"sentiment":"neutral","sentiment_score":0.08801960200071335},{"text":"Yep.","start":1671.135,"end":1671.615,"sentiment":"neutral","sentiment_score":0.11612895131111144},{"text":"Perfect.","start":1671.615,"end":1672.015,"sentiment":"positive","sentiment_score":0.3752146065235138},{"text":"And the good thing as well from next week onwards, there is no daylight saving, so it makes it a bit easier.","start":1672.015,"end":1678.7201,"sentiment":"neutral","sentiment_score":0.2920380248264833}],"sentiment":"neutral","sentiment_score":0.22051824090268576,"num_words":33,"start":1664.895,"end":1678.7201},{"sentences":[{"text":"Sorry.","start":1679.42,"end":1679.92,"sentiment":"neutral","sentiment_score":-0.000011770054697990416},{"text":"Let me see here.","start":1680.06,"end":1681.26,"sentiment":"neutral","sentiment_score":0.005936461966484785},{"text":"I could do Tuesday April 14 at 9AM.","start":1681.26,"end":1690.5549,"sentiment":"neutral","sentiment_score":0.024673270992934704},{"text":"Would that work?","start":1691.095,"end":1692.155,"sentiment":"neutral","sentiment_score":0.0341548224290212},{"text":"Yeah.","start":1693.495,"end":1693.975,"sentiment":"neutral","sentiment_score":0.13970649242401123}],"sentiment":"neutral","sentiment_score":0.027252423850929037,"num_words":17,"start":1679.42,"end":1693.975},{"sentences":[{"text":"That would work.","start":1693.975,"end":1694.955,"sentiment":"positive","sentiment_score":0.4411620497703552},{"text":"Perfect.","start":1695.1749,"end":1695.6749,"sentiment":"positive","sentiment_score":0.4579540491104126},{"text":"And would you like a reminder text sent, like, an hour before the appointment in case anything changes for you?","start":1695.975,"end":1701.27,"sentiment":"neutral","sentiment_score":0.21818695664405824},{"text":"Yeah.","start":1702.87,"end":1703.27,"sentiment":"positive","sentiment_score":0.4181509912014008},{"text":"Perfect.","start":1703.27,"end":1703.77,"sentiment":"positive","sentiment_score":0.5896195769309998}],"sentiment":"neutral","sentiment_score":0.2751134576705786,"num_words":26,"start":1693.975,"end":1703.77},{"sentences":[{"text":"And what I'll also do, what I'll also do, Adam, is I will make a note for the team here as well.","start":1704.47,"end":1710.65,"sentiment":"positive","sentiment_score":0.48510284992781555},{"text":"So after I've spoken to you on the April 14, they will then reach out a couple of weeks after that to get those smokers right removed as well to make the premium a bit cheaper for you.","start":1710.71,"end":1721.125,"sentiment":"neutral","sentiment_score":0.2549557720163935},{"text":"Yeah.","start":1722.385,"end":1722.885,"sentiment":"neutral","sentiment_score":0.2530415952205658},{"text":"Perfect.","start":1722.945,"end":1723.445,"sentiment":"neutral","sentiment_score":0.163131982088089},{"text":"Now I will let you go and get on that with your day and return the phone calls.","start":1723.665,"end":1727.585,"sentiment":"neutral","sentiment_score":0.16646843610538375}],"sentiment":"neutral","sentiment_score":0.29716484327800574,"num_words":80,"start":1704.47,"end":1727.585},{"sentences":[{"text":"But do you have any other questions before I let you go today?","start":1727.585,"end":1730.405,"sentiment":"neutral","sentiment_score":0.0747479206094375},{"text":"No.","start":1733.0,"end":1733.48,"sentiment":"positive","sentiment_score":0.374735027551651},{"text":"Great.","start":1733.48,"end":1733.98,"sentiment":"positive","sentiment_score":0.658475399017334},{"text":"Yeah.","start":1736.28,"end":1736.76,"sentiment":"neutral","sentiment_score":0.22879502177238464},{"text":"Yeah.","start":1736.76,"end":1737.26,"sentiment":"neutral","sentiment_score":0.17164599895477295}],"sentiment":"neutral","sentiment_score":0.14149261265993118,"num_words":17,"start":1727.585,"end":1737.26},{"sentences":[{"text":"Yeah.","start":1738.52,"end":1739.02,"sentiment":"neutral","sentiment_score":0.20947590470314023},{"text":"Yeah.","start":1741.3201,"end":1741.8201,"sentiment":"positive","sentiment_score":0.4817426800727844},{"text":"Perfect.","start":1741.96,"end":1742.46,"sentiment":"positive","sentiment_score":0.6203597187995911},{"text":"Well, what I'll do is I will let you go and get on with your day.","start":1743.005,"end":1746.285,"sentiment":"neutral","sentiment_score":0.3108244761824608},{"text":"And then on the fourteenth, when we catch up, we'll go through your portfolio and the investments to do a bit of updated projection of how things are tracking for you as well.","start":1746.285,"end":1755.42,"sentiment":"neutral","sentiment_score":0.17292305849718326}],"sentiment":"neutral","sentiment_score":0.2306005933250372,"num_words":52,"start":1738.52,"end":1755.42},{"sentences":[{"text":"This is just it's good to do every now and then and review those investments just to make sure that we have you in the best options possible.","start":1755.9801,"end":1761.4401,"sentiment":"neutral","sentiment_score":0.27151554450392723},{"text":"Yep.","start":1763.26,"end":1763.76,"sentiment":"positive","sentiment_score":0.507595419883728},{"text":"No.","start":1764.7001,"end":1765.02,"sentiment":"neutral","sentiment_score":0.17928747832775116},{"text":"No problem at all.","start":1765.02,"end":1765.9,"sentiment":"neutral","sentiment_score":0.22983265668153763},{"text":"Thank you so much, Adam, and I look forward to speaking with you.","start":1765.9,"end":1768.9601,"sentiment":"neutral","sentiment_score":0.1950576497385135}],"sentiment":"neutral","sentiment_score":0.2498808131414525,"num_words":47,"start":1755.9801,"end":1768.9601},{"sentences":[{"text":"What's that?","start":1769.395,"end":1769.715,"sentiment":"neutral","sentiment_score":0.006906581809744239},{"text":"Sorry?","start":1769.715,"end":1770.215,"sentiment":"neutral","sentiment_score":-0.023615125566720963},{"text":"At at the end of the week, I do.","start":1773.875,"end":1776.195,"sentiment":"neutral","sentiment_score":-0.024355206535094313},{"text":"Or even when I get home, sometime, yes.","start":1776.195,"end":1778.995,"sentiment":"neutral","sentiment_score":0.012456452590413392},{"text":"Which is it's but I do love it.","start":1778.995,"end":1780.835,"sentiment":"neutral","sentiment_score":0.1889223458711058}],"sentiment":"neutral","sentiment_score":0.04935827024746686,"num_words":28,"start":1769.395,"end":1780.835},{"sentences":[{"text":"So that's good.","start":1780.835,"end":1781.635,"sentiment":"neutral","sentiment_score":0.07782193273305893},{"text":"But yes.","start":1781.635,"end":1782.625,"sentiment":"neutral","sentiment_score":0.023064518347382545},{"text":"It's yes.","start":1788.2101,"end":1790.0701,"sentiment":"neutral","sentiment_score":-0.014123953878879545},{"text":"Yes.","start":1797.3451,"end":1797.5851,"sentiment":"neutral","sentiment_score":-0.004972142167389393},{"text":"No.","start":1797.5851,"end":1798.0851,"sentiment":"neutral","sentiment_score":-0.03471904993057251}],"sentiment":"neutral","sentiment_score":0.023517303893135652,"num_words":9,"start":1780.835,"end":1798.0851},{"sentences":[{"text":"Very much so.","start":1798.145,"end":1799.025,"sentiment":"neutral","sentiment_score":-0.015312815085053444},{"text":"Yes.","start":1799.025,"end":1799.3451,"sentiment":"neutral","sentiment_score":0.006050371564924717},{"text":"At the end of the day, you do get a little bit little bit sore throat, but it's not too bad.","start":1799.3451,"end":1803.505,"sentiment":"neutral","sentiment_score":-0.023035304709559397},{"text":"I do enjoy it.","start":1803.505,"end":1804.645,"sentiment":"neutral","sentiment_score":0.10900707170367241},{"text":"Oh, I do.","start":1807.665,"end":1808.4651,"sentiment":"neutral","sentiment_score":0.05413083732128143}],"sentiment":"neutral","sentiment_score":0.0023372289433609694,"num_words":32,"start":1798.145,"end":1808.4651},{"sentences":[{"text":"I do very much so.","start":1808.4651,"end":1809.665,"sentiment":"neutral","sentiment_score":0.09351261854171752},{"text":"Well, that's good.","start":1809.665,"end":1810.645,"sentiment":"neutral","sentiment_score":0.17833195130030313},{"text":"Yeah.","start":1813.22,"end":1813.72,"sentiment":"neutral","sentiment_score":0.18850484490394592},{"text":"Perfect.","start":1813.94,"end":1814.44,"sentiment":"positive","sentiment_score":0.3945919871330261},{"text":"Well, I look forward to speaking with you on the fourteenth, Adam.","start":1814.5,"end":1817.32,"sentiment":"neutral","sentiment_score":0.22814040631055832}],"sentiment":"neutral","sentiment_score":0.19651548428968948,"num_words":22,"start":1808.4651,"end":1817.32},{"sentences":[{"text":"Yeah.","start":1818.26,"end":1818.76,"sentiment":"neutral","sentiment_score":0.12939929962158203},{"text":"Yes.","start":1821.3109,"end":1821.8109,"sentiment":"positive","sentiment_score":0.4728336334228515},{"text":"Great.","start":1821.871,"end":1822.371,"sentiment":"positive","sentiment_score":0.8472362756729126},{"text":"Perfect.","start":1822.6709,"end":1823.1709,"sentiment":"positive","sentiment_score":0.806800127029419},{"text":"Well, you enjoy the rest of your day, and I will speak to you soon.","start":1823.231,"end":1826.0509,"sentiment":"positive","sentiment_score":0.7012131174405416}],"sentiment":"positive","sentiment_score":0.6723403209134152,"num_words":19,"start":1818.26,"end":1826.0509},{"sentences":[{"text":"Mhmm.","start":1827.231,"end":1827.731,"sentiment":"positive","sentiment_score":0.3515128195285797},{"text":"Thank you, Adam.","start":1827.7909,"end":1828.851,"sentiment":"positive","sentiment_score":0.6617193718751272},{"text":"Bye.","start":1828.9109,"end":1829.4109,"sentiment":"neutral","sentiment_score":0.2692764401435852}],"sentiment":"positive","sentiment_score":0.5211894750595093,"num_words":5,"start":1827.231,"end":1829.4109}]}}]},{"alternatives":[{"transcript":"Hello? Alright. I just have to answer it on now. Yep. All good. Yep. He's very good. Yep. That's alright. It's 03/09/1986. Forty minutes. That'd be perfect. Yep. Item four. Yep. Good afternoon, everybody. And how's it going? Yeah. I know the stock market dropped, so I probably lost it. Yeah. No worries. Yep. Yes. Yes. Yeah. I'm I'm married now. It's not a defect though. I'm married now. So there's another woman. So I was in Vietnam, but I don't know about once. Right now, I want that place. It's funny. Shape. And shape food. Funny and stuff there. Mhmm. Alright. It took me forty fifth. I want I just had the forty fifth. That was good. Yeah. We had I got two cakes. The the party the party place gave us a free cake. That's alright. Okay. That looks pretty awesome. And then the big time to try and make it a scream saying happy birthday, sing a song, and they come out with the with the oh, the like, you know, the candles that it's all with, you know, sparklers throughout. So that's pretty good. I don't I don't I don't get that much in it. I I know it's just their vibe there. It's amazing. What's that, Canvas? Yep. Yep. Maybe. I thought my my father would be there, but yeah. My father. Oh, wait a second. Ray Summerhose. Yep. 8476 239250. Processed. Yep. Yep. Four full time worker. I haven't I haven't done DoorDash for a while now. That's probably two years. So two and a half years under DoorDash. So company name Viada. Oh, no. No. No. Sorry. Company name Viada, b a I a d a. I'm a rendering, so I'm lazy paying on afternoon shift. So yep. Yep. Yep. I've been there twenty twenty one years, so twenty one years. So a long time. Yeah. It's good. I think that's a while. It's great. Thanks. Thanks. Thanks. Thanks. Yep. Okay. Income. Oh, is this 700? $151,700 a week? Yep. It's getting sounds. Yep. Yep. I'll be in the house. It's okay. Sorry. Set for 60, we have. Got it. Yep. I got I got a house in Melbourne. So First step. Another so another investment property in Melbourne, sir. $5.80? Mortgage. So $5.05 75. Is that? Okay. The mortgage would be about 500 400 I borrowed against yeah. It would be 500. Yeah. Because I borrowed against my house. Yeah. 100 thousand. So it would be about 500 to 5,000. Yeah. Yep. Yep. I got a Tia Rio. $2.19. Yep. No. I don't have anything now. Oh, that was. Caravan. Oh, cheap. It's not cheap. That one. Sold two years ago. That's a cheap old caravan, but it's pretty good inside. So turn up. So boy. Oh, no. It's probably going up now. So probably so I'm paying so that's $6 or $7. 6,000. 6,000 or 4,000. Caravan. So that's it. I'm up to the house in Vietnam, though, but, yeah, it's not in the state. Crystal line. No. Alright. That's already tied up. Yep. All last sorry. The mortgage. All all last. So three houses. I'll look it up. It's three houses. Yeah. One house. It's just saying one house, but all three houses, it's let me see. 723,562. That's all about. Under yeah. Pretty good. Okay. Yeah. Now these days. Dave. I love I love equity. Yep. No. That's been good. That's good. I gotta update my health insurance too. We don't smoke for another year now. So I'm not sure. Yeah. I think over a year, what you can change it up to a year. So we'll go my premium will go down. So if if you quit smoking, yes. So a lot. Okay? It's a lot. I never had any nicotine in my I went South Turkey, so I had this nicotine. So So it's probably good. Probably eleven for eleven months, I reckon. Yeah. So eleven year eleven eleven months without nothing. So pretty good. Eleven months ago. Yeah. That's why I was vaping, not sniping. Yep. Yep. Yeah. Alright. Yes. Oh, he's just a little worried. So yes. I got three people on there already. I saw the I've done an online one. So, you know, you do it. I've pretty cheap, it's only a 100 something dollars. It's all wheels wheels and stuff. Yeah. I'm taking no off. It's it's all legal. So Yep. Yep. Correct. I think I think my I think my insurance insurance, I think it got from my wife. My wife. Yeah. But health insurance. And it happened to me or whatever. Yeah. Yep. Yep. Yep. Oh, boy. Depends on the Melbourne house. Like, it's yeah. Later on and, like, if we get something might as it goes up in this 40 and all that. I've spent a few years. I was planning to sell that and then pay off the house here. So I've got a house for the base here. That'd be the best thing to do. Get a house to pay off. You know? So okay. Oh, yes. There's a lot there. That's pretty good. 7 123,000. The two houses are still good nowadays nowadays anyway. Actually, my final house in Melbourne is right right next to that's twenty what? Probably about thirty days away for the mall. So Just around the corner. I was just saving money. That's about it. Save save save. For a rainy day, you're gonna save these days. It's kinda gamble and all that. So I just save and just say I just filled the filled the money up. Yeah. It's all fucked. Yes. That's right. Yeah. That's right. Yeah. That's right. Yep. Yep. Yep. Oh, a long time ago for me. Afterpay when Afterpay was very low, but then I pulled that a bit earlier, and it went right up. Yeah. So, yeah, I do that 4,000 a month, so it would've been alright if I left the test. Yeah. Yep. Yep. Yep. I need to start looking at it not long after that. So Yeah. It is one of these. I think it's in high risk now. Just high. Yeah. I'm too too high. Yeah. I don't want the job job me going back to a donor for $0. Okay. That's funny. That's funny. Yep. Yep. Yeah. It's warm. Yeah. Hey. What the hell happened to you? I I already fixed my house line, so I've, like, fixed it for five years. So six six point ten on the stat and Six point nine percent. That's it. That's alright. It's pretty good if if it stays there. I mean, if it get worse, it's gonna go over way over. So so Yep. That's right. Yeah. No. Not not not not anxious. No. Yep. You never know. Yep. Yep. Yep. So I thought it started ringing. Oh, sorry. I think my mom's trying to ring me. Yep. No. It's okay. Over my wife left me. Yes. I'm a bitch. I'm a busy manager. I've never stopped. I'm at the gym now, so yes. I do, man. I'm two two hours on the treadmill now, so that's what I used to do. Yeah. Yeah. Yeah. I'm on a train to go every night. So it looks like 28 kilos. Yeah. Yeah. Yep. Yep. Yep. Yep. Yep. Yep. Sounds good. And I can review it too. Yeah. I think it it does it does a big I think it does a bit a lot. Yep. Yes. That's good. Yeah. That's okay. Yeah. The insurance is under my voice mail. Okay? You know what I mean? Yep. It's under late. Yep. The insurance is under here now. Yep. Oh. Yep. Yep. Yep. Yep. Yep. Yeah. Uh-huh. Yep. Yep. Yep. Yep. No worries. Sounds good. I'm sorry. I've just got my car. Yep. Yep. Yep. Yeah. Yep. Yep. Yep. Yep. Yep. Yep. Yep. At this time. It's a good time this time. But Yep. Yep. That's fine. Yeah. That would work. That sounds good to me. Yeah. That sounds great. I'm happy with that. Yep. No worries. I'm pretty happy with that. It does the job. This is going up a bit. I see first, so pretty happy with that. Yep. Yep. Thank you very much for your help. You're done well. You must yep. Yep. You must have a sore you must have a sore throat and talking all day. Oh, I I I I hear I hear a sound of T cell in The Philippines, and they say like, oh my god. Oh my god. That's so far. I like that really intense conditions. I'm like, oh my god. I don't understand what you're talking about, but that's so fast. Yep. Yep. You you must have a lot of you must have a lot of water on the hands. That's it. You need it. You need it. No worries. No. It's I have a I'm speaking to you. That's a quick number of my number of Tuesday payday for me today, so it's good. It's a good day today. You you too. Have a good day. Thanks for that. Alright. 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Alright. I just have to answer it on now. Yep. All good.\n\nYep. He's very good. Yep. That's alright. It's 03/09/1986.\n\nForty minutes. That'd be perfect. Yep. Item four. Yep.\n\nGood afternoon, everybody. And how's it going? Yeah. I know the stock market dropped, so I probably lost it. Yeah.\n\nNo worries. Yep. Yes. Yes. Yeah.\n\nI'm I'm married now. It's not a defect though. I'm married now. So there's another woman. So I was in Vietnam, but I don't know about once.\n\nRight now, I want that place. It's funny. Shape. And shape food. Funny and stuff there.\n\nMhmm. Alright. It took me forty fifth. I want I just had the forty fifth. That was good.\n\nYeah. We had I got two cakes. The the party the party place gave us a free cake. That's alright. Okay.\n\nThat looks pretty awesome. And then the big time to try and make it a scream saying happy birthday, sing a song, and they come out with the with the oh, the like, you know, the candles that it's all with, you know, sparklers throughout. So that's pretty good. I don't I don't I don't get that much in it. I I know it's just their vibe there.\n\nIt's amazing. What's that, Canvas? Yep. Yep. Maybe.\n\nI thought my my father would be there, but yeah. My father. Oh, wait a second. Ray Summerhose. Yep.\n\n8476 239250. Processed. Yep. Yep. Four full time worker.\n\nI haven't I haven't done DoorDash for a while now. That's probably two years. So two and a half years under DoorDash. So company name Viada. Oh, no.\n\nNo. No. Sorry. Company name Viada, b a I a d a. I'm a rendering, so I'm lazy paying on afternoon shift.\n\nSo yep. Yep. Yep. I've been there twenty twenty one years, so twenty one years. So a long time.\n\nYeah. It's good. I think that's a while. It's great. Thanks.\n\nThanks. Thanks. Thanks. Yep. Okay.\n\nIncome. Oh, is this 700? $151,700 a week? Yep. It's getting sounds.\n\nYep. Yep. I'll be in the house. It's okay. Sorry.\n\nSet for 60, we have. Got it. Yep. I got I got a house in Melbourne. So First step.\n\nAnother so another investment property in Melbourne, sir. $5.80? Mortgage. So $5.05 75. Is that?\n\nOkay. The mortgage would be about 500 400 I borrowed against yeah. It would be 500. Yeah. Because I borrowed against my house.\n\nYeah. 100 thousand. So it would be about 500 to 5,000. Yeah. Yep.\n\nYep. I got a Tia Rio. $2.19. Yep. No.\n\nI don't have anything now. Oh, that was. Caravan. Oh, cheap. It's not cheap.\n\nThat one. Sold two years ago. That's a cheap old caravan, but it's pretty good inside. So turn up. So boy.\n\nOh, no. It's probably going up now. So probably so I'm paying so that's $6 or $7. 6,000. 6,000 or 4,000.\n\nCaravan. So that's it. I'm up to the house in Vietnam, though, but, yeah, it's not in the state. Crystal line. No.\n\nAlright. That's already tied up. Yep. All last sorry. The mortgage.\n\nAll all last. So three houses. I'll look it up. It's three houses. Yeah.\n\nOne house. It's just saying one house, but all three houses, it's let me see. 723,562. That's all about. Under yeah.\n\nPretty good. Okay. Yeah. Now these days. Dave.\n\nI love I love equity. Yep. No. That's been good. That's good.\n\nI gotta update my health insurance too. We don't smoke for another year now. So I'm not sure. Yeah. I think over a year, what you can change it up to a year.\n\nSo we'll go my premium will go down. So if if you quit smoking, yes. So a lot. Okay? It's a lot.\n\nI never had any nicotine in my I went South Turkey, so I had this nicotine. So So it's probably good. Probably eleven for eleven months, I reckon. Yeah. So eleven year eleven eleven months without nothing.\n\nSo pretty good. Eleven months ago. Yeah. That's why I was vaping, not sniping. Yep.\n\nYep. Yeah. Alright. Yes. Oh, he's just a little worried.\n\nSo yes. I got three people on there already. I saw the I've done an online one. So, you know, you do it. I've pretty cheap, it's only a 100 something dollars.\n\nIt's all wheels wheels and stuff. Yeah. I'm taking no off. It's it's all legal. So Yep.\n\nYep. Correct. I think I think my I think my insurance insurance, I think it got from my wife. My wife. Yeah.\n\nBut health insurance. And it happened to me or whatever. Yeah. Yep. Yep.\n\nYep. Oh, boy. Depends on the Melbourne house. Like, it's yeah. Later on and, like, if we get something might as it goes up in this 40 and all that.\n\nI've spent a few years. I was planning to sell that and then pay off the house here. So I've got a house for the base here. That'd be the best thing to do. Get a house to pay off.\n\nYou know? So okay. Oh, yes. There's a lot there. That's pretty good.\n\n7 123,000. The two houses are still good nowadays nowadays anyway. Actually, my final house in Melbourne is right right next to that's twenty what? Probably about thirty days away for the mall. So Just around the corner.\n\nI was just saving money. That's about it. Save save save. For a rainy day, you're gonna save these days. It's kinda gamble and all that.\n\nSo I just save and just say I just filled the filled the money up. Yeah. It's all fucked. Yes. That's right.\n\nYeah. That's right. Yeah. That's right. Yep.\n\nYep. Yep. Oh, a long time ago for me. Afterpay when Afterpay was very low, but then I pulled that a bit earlier, and it went right up. Yeah.\n\nSo, yeah, I do that 4,000 a month, so it would've been alright if I left the test. Yeah. Yep. Yep. Yep.\n\nI need to start looking at it not long after that. So Yeah. It is one of these. I think it's in high risk now. Just high.\n\nYeah. I'm too too high. Yeah. I don't want the job job me going back to a donor for $0. Okay.\n\nThat's funny. That's funny. Yep. Yep. Yeah.\n\nIt's warm. Yeah. Hey. What the hell happened to you? I I already fixed my house line, so I've, like, fixed it for five years.\n\nSo six six point ten on the stat and Six point nine percent. That's it. That's alright. It's pretty good if if it stays there. I mean, if it get worse, it's gonna go over way over.\n\nSo so Yep. That's right. Yeah. No. Not not not not anxious.\n\nNo. Yep. You never know. Yep. Yep.\n\nYep. So I thought it started ringing. Oh, sorry. I think my mom's trying to ring me. Yep.\n\nNo. It's okay. Over my wife left me. Yes. I'm a bitch.\n\nI'm a busy manager. I've never stopped. I'm at the gym now, so yes. I do, man. I'm two two hours on the treadmill now, so that's what I used to do.\n\nYeah. Yeah. Yeah. I'm on a train to go every night. So it looks like 28 kilos.\n\nYeah. Yeah. Yep. Yep. Yep.\n\nYep. Yep. Yep. Sounds good. And I can review it too.\n\nYeah. I think it it does it does a big I think it does a bit a lot. Yep. Yes. That's good.\n\nYeah. That's okay. Yeah. The insurance is under my voice mail. Okay?\n\nYou know what I mean? Yep. It's under late. Yep. The insurance is under here now.\n\nYep. Oh. Yep. Yep. Yep.\n\nYep. Yep. Yeah. Uh-huh. Yep.\n\nYep. Yep. Yep. No worries. Sounds good.\n\nI'm sorry. I've just got my car. Yep. Yep. Yep.\n\nYeah. Yep. Yep. Yep. Yep.\n\nYep. Yep. Yep. At this time. It's a good time this time.\n\nBut Yep. Yep. That's fine. Yeah. That would work.\n\nThat sounds good to me. Yeah. That sounds great. I'm happy with that. Yep.\n\nNo worries. I'm pretty happy with that. It does the job. This is going up a bit. I see first, so pretty happy with that.\n\nYep. Yep. Thank you very much for your help. You're done well. You must yep.\n\nYep. You must have a sore you must have a sore throat and talking all day. Oh, I I I I hear I hear a sound of T cell in The Philippines, and they say like, oh my god. Oh my god. That's so far.\n\nI like that really intense conditions. I'm like, oh my god. I don't understand what you're talking about, but that's so fast. Yep. Yep.\n\nYou you must have a lot of you must have a lot of water on the hands. That's it. You need it. You need it. No worries.\n\nNo. It's I have a I'm speaking to you. That's a quick number of my number of Tuesday payday for me today, so it's good. It's a good day today. You you too.\n\nHave a good day. Thanks for that. Alright. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.24,"end":0.74,"sentiment":"neutral","sentiment_score":0.010031923651695251},{"text":"Alright.","start":3.04,"end":3.54,"sentiment":"neutral","sentiment_score":0.05872985720634461},{"text":"I just have to answer it on now.","start":5.44,"end":7.14,"sentiment":"neutral","sentiment_score":0.030766951385885477},{"text":"Yep.","start":12.735,"end":13.235,"sentiment":"neutral","sentiment_score":0.04860996827483177},{"text":"All good.","start":13.295,"end":13.934999,"sentiment":"neutral","sentiment_score":0.1951538696885109}],"sentiment":"neutral","sentiment_score":0.05798577689207517,"num_words":13,"start":0.24,"end":13.934999},{"sentences":[{"text":"Yep.","start":13.934999,"end":14.434999,"sentiment":"neutral","sentiment_score":0.2136925309896469},{"text":"He's very 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so I had this nicotine.","start":716.655,"end":722.435,"sentiment":"neutral","sentiment_score":0.08513028803281486},{"text":"So So it's probably good.","start":723.375,"end":725.93,"sentiment":"neutral","sentiment_score":0.23590883612632751},{"text":"Probably eleven for eleven months, I reckon.","start":726.39,"end":729.37,"sentiment":"neutral","sentiment_score":0.0056243401819041795},{"text":"Yeah.","start":729.91,"end":730.41,"sentiment":"neutral","sentiment_score":0.006949164438992739},{"text":"So eleven year eleven eleven months without nothing.","start":731.91,"end":734.47,"sentiment":"neutral","sentiment_score":-0.007222635671496391}],"sentiment":"neutral","sentiment_score":0.06838289863505476,"num_words":37,"start":716.655,"end":734.47},{"sentences":[{"text":"So pretty good.","start":734.47,"end":737.325,"sentiment":"neutral","sentiment_score":0.05331098660826683},{"text":"Eleven months 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hopefully.\n\nChannel 1: to answer it on now.\n\nChannel 0: No. That's okay. Can you still hear me and drive okay?\n\nChannel 1: Yep. All\n\nChannel 0: Yes.\n\nChannel 1: good. Yep.\n\nChannel 0: Okay.\n\nChannel 1: He's very\n\nChannel 0: Perf\n\nChannel 1: good.\n\nChannel 0: perfect. Now just before I do go any further, I just need to let you know that our calls are being recorded for quality and coaching purposes, if that's okay?\n\nChannel 1: Yep. That's alright.\n\nChannel 0: Yes. Perfect. And just to confirm I am speaking with the right person, could you just confirm your full name, date of birth, and address for me, please?\n\nChannel 1: It's 03/09/1986. Forty minutes. That'd be perfect.\n\nChannel 0: Yep.\n\nChannel 1: Yep.\n\nChannel 0: And just full name as well. Sorry.\n\nChannel 1: Item four.\n\nChannel 0: Yeah. Great.\n\nChannel 1: Yep.\n\nChannel 0: Perfect. Now just before I do kind of jump into the under review, I do like to start by asking, is there is anything specific that you would like me to focus on today or go into a bit more detail or just a bit of an update on everything?\n\nChannel 1: Good afternoon, everybody. And how's\n\nChannel 0: Yeah.\n\nChannel 1: it going?\n\nChannel 0: Yeah.\n\nChannel 1: Yeah. I know the stock market dropped, so\n\nChannel 0: Yeah.\n\nChannel 1: I probably lost\n\nChannel 0: That\n\nChannel 1: it.\n\nChannel 0: there's been a bit of fluctuation, so I will go in that in a bit more detail with you as well.\n\nChannel 1: Yeah.\n\nChannel 0: Now I know that you are kind of on the go at the moment, but what I have done is I have sent you an email with some documents. Now I'll kind of go through them quickly with you now. And then when you have a bit more time, if you can just have a look at them, any questions, let me know. Is that okay?\n\nChannel 1: No worries.\n\nChannel 0: Yeah. Perfect. Now the first thing I do want to just quickly run through with you before we kind of go into the documents, it's just a bit of an updated part time just to see if there's anything major that's kind of changed in your life, which might need some update to your advice. So just bear\n\nChannel 1: Yep.\n\nChannel 0: with me as I kind of run through these questions. I'll try to do it as quickly as I can for you. Now when it comes to your personal details, I have you down here as Emeritus status de facto with True Financial Dependents. Is that correct?\n\nChannel 1: Yes.\n\nChannel 0: Yes. Perfect. Now I do have here as well next of Ken, your daughter Candice. Is that also correct?\n\nChannel 1: Yes. Yeah.\n\nChannel 0: Yep.\n\nChannel 1: I'm I'm married now. It's not a defect though. I'm married now. So there's another woman.\n\nChannel 0: Perfect.\n\nChannel 1: So\n\nChannel 0: I will update with that. And when did you guys get married? Oh, congratulations. Yeah. Would you still like would\n\nChannel 1: I\n\nChannel 0: you still like\n\nChannel 1: was\n\nChannel 0: to\n\nChannel 1: in\n\nChannel 0: have\n\nChannel 1: Vietnam, but I don't\n\nChannel 0: sorry.\n\nChannel 1: know\n\nChannel 0: What was\n\nChannel 1: about\n\nChannel 0: that, Adam?\n\nChannel 1: once. Right now, I want that place. It's funny. Shape. And shape\n\nChannel 0: Yeah.\n\nChannel 1: food.\n\nChannel 0: Yeah.\n\nChannel 1: Funny\n\nChannel 0: Oh, that's great.\n\nChannel 1: and stuff there.\n\nChannel 0: Yeah.\n\nChannel 1: Mhmm. Alright.\n\nChannel 0: Now\n\nChannel 1: It took me forty fifth. I want I just had the forty fifth. That was good.\n\nChannel 0: yeah. Did you do much for it?\n\nChannel 1: Yeah. We had I got two cakes.\n\nChannel 0: Oh, yeah. That's nice.\n\nChannel 1: The the party the party place gave us a free cake. That's alright.\n\nChannel 0: Yeah. Well, I'll take that.\n\nChannel 1: Okay. That looks pretty awesome.\n\nChannel 0: Yeah.\n\nChannel 1: And then the big time to try and make it a scream saying happy birthday, sing a song, and they come out with the with the oh, the like, you know, the candles that it's\n\nChannel 0: Yeah.\n\nChannel 1: all with, you\n\nChannel 0: Yep.\n\nChannel 1: know, sparklers throughout. So that's pretty good.\n\nChannel 0: Yeah. Oh,\n\nChannel 1: I\n\nChannel 0: that's\n\nChannel 1: don't\n\nChannel 0: good.\n\nChannel 1: I don't I don't get that much in it. I I know it's just their vibe there. It's amazing.\n\nChannel 0: Yeah. Oh, well, that's beautiful. I'm glad you had a good birthday. Yeah. Now, Adam, would you like to still have Candice as your next obtain, or do you want your wife instead?\n\nChannel 1: What's that, Canvas?\n\nChannel 0: Yes. I have her as your next obtain. So if we can't get in touch with you for some reason, to give her a\n\nChannel 1: Yep.\n\nChannel 0: call.\n\nChannel 1: Yep. Maybe. I thought my my father would be there, but\n\nChannel 0: Yeah. I I can I can change it to whoever you want?\n\nChannel 1: yeah. My father.\n\nChannel 0: Your father? And what's his name?\n\nChannel 1: Oh, wait a second.\n\nChannel 0: Yep.\n\nChannel 1: Ray\n\nChannel 0: Gray Gray, did you say?\n\nChannel 1: Summerhose.\n\nChannel 0: Yep. Summer Hayes. And who's best contact number?\n\nChannel 1: Yep. 8476\n\nChannel 0: Seven six. Yep.\n\nChannel 1: 239250.\n\nChannel 0: 250. Great. Thank you so much. Now when it comes to your occupation, has any of that changed or still working at\n\nChannel 1: Processed.\n\nChannel 0: DoorDash?\n\nChannel 1: Yep.\n\nChannel 0: Yep.\n\nChannel 1: Yep. Four\n\nChannel 0: Yep.\n\nChannel 1: full time worker.\n\nChannel 0: Yep. Beautiful.\n\nChannel 1: I\n\nChannel 0: Yep.\n\nChannel 1: haven't I haven't done DoorDash for a while now. That's probably two years. So two and a half\n\nChannel 0: Oh,\n\nChannel 1: years\n\nChannel 0: okay.\n\nChannel 1: under DoorDash.\n\nChannel 0: Yes. I'll get that updated. So\n\nChannel 1: So\n\nChannel 0: sorry. What was the new company name? Sorry. I just missed that.\n\nChannel 1: company name Viada.\n\nChannel 0: Oh, it's still for DoorDash?\n\nChannel 1: Oh, no. No. No. Sorry. Company name Viada, b a I a d a.\n\nChannel 0: Perfect. And what what is it that you do there?\n\nChannel 1: I'm a rendering, so I'm lazy paying on afternoon shift. So\n\nChannel 0: Yep. Perfect. So rendering. You\n\nChannel 1: yep.\n\nChannel 0: said you worked full time, and you started\n\nChannel 1: Yep.\n\nChannel 0: there about two and a half years ago?\n\nChannel 1: Yep. I've\n\nChannel 0: Yep.\n\nChannel 1: been there twenty twenty one years, so\n\nChannel 0: Twenty one. Yes. Perfect.\n\nChannel 1: twenty one years. So a long\n\nChannel 0: Yeah. That is\n\nChannel 1: time.\n\nChannel 0: you must enjoy it then.\n\nChannel 1: Yeah. It's good. I\n\nChannel 0: Yeah. That's good.\n\nChannel 1: think that's a while. It's great. Thanks. Thanks.\n\nChannel 0: Yeah.\n\nChannel 1: Thanks. Thanks.\n\nChannel 0: Yeah. Oh, that's great. And\n\nChannel 1: Yep.\n\nChannel 0: what is your income at the moment?\n\nChannel 1: Okay.\n\nChannel 0: What is your income at the moment?\n\nChannel 1: Income. Oh, is this 700? $151,700 a week?\n\nChannel 0: So 1,700 a week after tax or before tax? After tax. Alright. Perfect. Yep.\n\nSo 1,700 per week after tax. And your employer, they just pay you that standard 12% contribution into super. Like, there's no special enterprise bargain agreement or anything like that. It's just kind of like the standard term.\n\nChannel 1: Yep. It's getting sounds.\n\nChannel 0: Yep.\n\nChannel 1: Yep.\n\nChannel 0: Perfect. Yep.\n\nChannel 1: Yep. I'll be in the house.\n\nChannel 0: Now\n\nChannel 1: It's okay. Sorry.\n\nChannel 0: yeah. Now with your assets and liabilities here, Adam, I have here that your main property was valued at about 400,000. Is that still the case, or do you know if that's gone up a little bit?\n\nChannel 1: Set for 60, we have.\n\nChannel 0: Oh, perfect. 4\n\nChannel 1: Got\n\nChannel 0: 60.\n\nChannel 1: it.\n\nChannel 0: Yeah. And I have mortgage at about $1.60.\n\nChannel 1: Yep. I got\n\nChannel 0: Yep.\n\nChannel 1: I got a house in Melbourne. So\n\nChannel 0: Oh, yeah.\n\nChannel 1: First step. Another so another investment property in Melbourne,\n\nChannel 0: I\n\nChannel 1: sir.\n\nChannel 0: oh, perfect. And how much is that one voter?\n\nChannel 1: $5.80?\n\nChannel 0: $5.80. Perfect. And how much is on the mortgage for that one?\n\nChannel 1: Mortgage. So $5.05 75.\n\nChannel 0: About five\n\nChannel 1: Is that?\n\nChannel 0: 70 foot. Yep. Perfect. And do you have a motor vehicle as well?\n\nChannel 1: Okay. The mortgage would be about 500 400 I borrowed against yeah. It would be 500. Yeah. Because I borrowed against my house.\n\nYeah. 100\n\nChannel 0: Okay.\n\nChannel 1: thousand.\n\nChannel 0: So about\n\nChannel 1: So it would be about 500 to 5,000. Yeah.\n\nChannel 0: alright. About 500. Okay. Perfect.\n\nChannel 1: Yep.\n\nChannel 0: And motor vehicle? Do you own a motor vehicle?\n\nChannel 1: Yep. I got a Tia Rio.\n\nChannel 0: Yep. Perfect. And how much is that one valued at, do you think?\n\nChannel 1: $2.19.\n\nChannel 0: 219,000?\n\nChannel 1: Yep.\n\nChannel 0: Yep. Perfect. And do you have anything owing on that one?\n\nChannel 1: No. I don't have anything\n\nChannel 0: No.\n\nChannel 1: now. Oh, that was.\n\nChannel 0: Yeah. Perfect. Do you have yeah. And do you have any other assets, Adam, that we haven't gone over?\n\nChannel 1: Caravan.\n\nChannel 0: Yes. And how much is that well worth?\n\nChannel 1: Oh, cheap. It's not cheap. That one. Sold two years ago. That's a cheap old caravan, but it's pretty good inside.\n\nSo turn up.\n\nChannel 0: Yeah.\n\nChannel 1: So\n\nChannel 0: That's good. Like, if you were to sell it, how much do you think?\n\nChannel 1: boy. Oh, no. It's probably going up now. So probably so I'm paying so that's $6 or $7.\n\nChannel 0: Yeah. Sorry. Was that 6 or 60?\n\nChannel 1: 6,000. 6,000\n\nChannel 0: Six thousand.\n\nChannel 1: or 4,000. Caravan.\n\nChannel 0: Yep.\n\nChannel 1: So\n\nChannel 0: Yeah. Great. Anything else?\n\nChannel 1: that's it.\n\nChannel 0: Yep.\n\nChannel 1: I'm up\n\nChannel 0: And\n\nChannel 1: to\n\nChannel 0: I\n\nChannel 1: the\n\nChannel 0: do\n\nChannel 1: house in Vietnam, though, but, yeah, it's\n\nChannel 0: yep.\n\nChannel 1: not in the state.\n\nChannel 0: Yeah. Okay. And do you also have the personal loan for about 6,000?\n\nChannel 1: Crystal line. No. Alright.\n\nChannel 0: No? Okay.\n\nChannel 1: That's already\n\nChannel 0: Oh,\n\nChannel 1: tied up.\n\nChannel 0: yeah. Okay. Perfect. I will get rid of that. Now health and lifestyle wise, I have you down here as a nonsmoker.\n\nIs that correct?\n\nChannel 1: Yep.\n\nChannel 0: Yep.\n\nChannel 1: All\n\nChannel 0: F.\n\nChannel 1: last sorry. The mortgage. All all\n\nChannel 0: Yes.\n\nChannel 1: last. So three houses.\n\nChannel 0: Yeah.\n\nChannel 1: I'll look it up. It's three houses. Yeah. One house. It's just saying one house, but all three houses, it's let me see.\n\n723,562. That's all about.\n\nChannel 0: All up. Okay. Great. Perfect.\n\nChannel 1: Under yeah. Pretty good. Okay. Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: Now these\n\nChannel 0: Yeah.\n\nChannel 1: days.\n\nChannel 0: Definitely.\n\nChannel 1: Dave. I love I love equity. Yep.\n\nChannel 0: Yeah. No. That's great. And the with your health, otherwise, has there been any changes to your health in the last twelve months?\n\nChannel 1: No. That's been\n\nChannel 0: No.\n\nChannel 1: good.\n\nChannel 0: No.\n\nChannel 1: That's\n\nChannel 0: That's\n\nChannel 1: good.\n\nChannel 0: good.\n\nChannel 1: I gotta\n\nChannel 0: And\n\nChannel 1: update my health insurance too.\n\nChannel 0: yeah. Your private health insurance?\n\nChannel 1: We don't smoke for another year now. So I'm not sure. Yeah. I think over a year, what you can change it up to a year. So we'll go\n\nChannel 0: Yep.\n\nChannel 1: my premium will go down. So\n\nChannel 0: Yep. Yep. Okay.\n\nChannel 1: if if you\n\nChannel 0: Perfect.\n\nChannel 1: quit smoking, yes. So\n\nChannel 0: Yes. Now it\n\nChannel 1: a\n\nChannel 0: does\n\nChannel 1: lot.\n\nChannel 0: for\n\nChannel 1: Okay?\n\nChannel 0: sure.\n\nChannel 1: It's a lot.\n\nChannel 0: Yeah. And how long was it since you stopped smoking or had any nicotine, like, any patches or chewing gum or any nicotine, how long?\n\nChannel 1: I never had any nicotine in my I went South Turkey, so\n\nChannel 0: Yep.\n\nChannel 1: I had\n\nChannel 0: Perfect.\n\nChannel 1: this nicotine. So\n\nChannel 0: So\n\nChannel 1: So it's probably good.\n\nChannel 0: the\n\nChannel 1: Probably eleven for eleven months, I reckon.\n\nChannel 0: when\n\nChannel 1: Yeah.\n\nChannel 0: For about for about a month?\n\nChannel 1: So eleven year eleven eleven months without nothing. So\n\nChannel 0: Sorry,\n\nChannel 1: pretty\n\nChannel 0: Adam.\n\nChannel 1: good.\n\nChannel 0: I just struggle to hear how when did you say was the last time you had a cigarette?\n\nChannel 1: Eleven months ago.\n\nChannel 0: Eleven months. Okay. Perfect.\n\nChannel 1: Yeah. That's why I was vaping, not sniping.\n\nChannel 0: Yeah.\n\nChannel 1: Yep.\n\nChannel 0: Okay. So vaping. And you stopped vaping about eleven months ago.\n\nChannel 1: Yep. Yeah.\n\nChannel 0: Yep. Great. Perfect.\n\nChannel 1: Alright.\n\nChannel 0: And estate planning wise, do you have a will in place?\n\nChannel 1: Yes. Oh,\n\nChannel 0: Yep.\n\nChannel 1: he's just a little worried. So\n\nChannel 0: Great. And do you know if you made a nomination for power of attorney at the same time?\n\nChannel 1: yes.\n\nChannel 0: Yes.\n\nChannel 1: I\n\nChannel 0: Great.\n\nChannel 1: got three\n\nChannel 0: Yep.\n\nChannel 1: people on there already.\n\nChannel 0: Yeah.\n\nChannel 1: I saw the I've done an online one. So,\n\nChannel 0: Yep.\n\nChannel 1: you know, you do it. I've pretty cheap, it's only a 100 something dollars.\n\nChannel 0: Yeah. That's not bad.\n\nChannel 1: It's all wheels wheels and stuff.\n\nChannel 0: Yeah. And with\n\nChannel 1: Yeah.\n\nChannel 0: your\n\nChannel 1: I'm taking no off. It's it's all\n\nChannel 0: yeah.\n\nChannel 1: legal. So\n\nChannel 0: Oh, that's great. Because that's usually the the biggest thing. And with your super and stuff like that as well, I do have you here that 33% to go to Candice, 33 to William, and then that's 34 to Kylie.\n\nChannel 1: Yep.\n\nChannel 0: Yeah. That's correct.\n\nChannel 1: Yep.\n\nChannel 0: Yes.\n\nChannel 1: Correct.\n\nChannel 0: Perfect.\n\nChannel 1: I think I think my I think my insurance insurance, I think it got from my wife.\n\nChannel 0: Okay.\n\nChannel 1: My\n\nChannel 0: Yes.\n\nChannel 1: wife.\n\nChannel 0: Correct.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: But health\n\nChannel 0: And\n\nChannel 1: insurance.\n\nChannel 0: then super. Yep.\n\nChannel 1: And it happened to me or whatever. Yeah.\n\nChannel 0: Yep. Perfect. And then super will be that way. Great.\n\nChannel 1: Yep.\n\nChannel 0: Now the other thing I do wanna check with you is just kind of, I guess, goals that you are working through or that you are wanting it to achieve. Last time we spoke to you, your focus was just to kind of, you know, keep paying off the mortgage so that\n\nChannel 1: Yep.\n\nChannel 0: when you do retire, ideally be debt free. Is that still, like, a goal that you're working towards? Yep.\n\nChannel 1: Yep. Oh, boy.\n\nChannel 0: Yep.\n\nChannel 1: Depends on the Melbourne house.\n\nChannel 0: Yep.\n\nChannel 1: Like, it's yeah. Later on and, like, if we\n\nChannel 0: Yep.\n\nChannel 1: get something might as it goes up in this 40 and all that.\n\nChannel 0: Yeah.\n\nChannel 1: I've spent a\n\nChannel 0: Just\n\nChannel 1: few years.\n\nChannel 0: yeah.\n\nChannel 1: I was\n\nChannel 0: Just\n\nChannel 1: planning\n\nChannel 0: say\n\nChannel 1: to sell that and then pay off the house here. So I've got a house for the base here. That'd be the best\n\nChannel 0: Yep.\n\nChannel 1: thing\n\nChannel 0: Best\n\nChannel 1: to\n\nChannel 0: case.\n\nChannel 1: do.\n\nChannel 0: Yep. Yeah. Perfect.\n\nChannel 1: Get a\n\nChannel 0: And\n\nChannel 1: house to pay off. You know? So\n\nChannel 0: yeah. No. That's\n\nChannel 1: okay.\n\nChannel 0: good. And in the meantime, obviously, more equity, which is great.\n\nChannel 1: Oh, yes. There's a lot\n\nChannel 0: Mhmm.\n\nChannel 1: there. That's pretty good. 7\n\nChannel 0: Yeah.\n\nChannel 1: 123,000. The\n\nChannel 0: Yeah.\n\nChannel 1: two houses are still good nowadays nowadays anyway.\n\nChannel 0: Yes. Not bad at all.\n\nChannel 1: Actually,\n\nChannel 0: And\n\nChannel 1: my final house in Melbourne is right right next to that's twenty what? Probably about thirty days away for the mall. So\n\nChannel 0: oh, perfect.\n\nChannel 1: Just\n\nChannel 0: Yeah.\n\nChannel 1: around\n\nChannel 0: Not\n\nChannel 1: the corner.\n\nChannel 0: that's not that's not bad. And other goals that you are working towards, is there anything else that you are kind of wanting to achieve in the next couple of years or twelve months? Is there anything else you are working towards?\n\nChannel 1: I was just saving money. That's about it. Save save save.\n\nChannel 0: Yeah.\n\nChannel 1: For a rainy\n\nChannel 0: Yeah.\n\nChannel 1: day, you're gonna save these days.\n\nChannel 0: Yeah. Just keep\n\nChannel 1: It's\n\nChannel 0: saving.\n\nChannel 1: kinda gamble and all that. So I\n\nChannel 0: Yeah.\n\nChannel 1: just save\n\nChannel 0: Yeah.\n\nChannel 1: and\n\nChannel 0: Perfect. And\n\nChannel 1: just say I just filled the filled the money up. Yeah.\n\nChannel 0: yeah.\n\nChannel 1: It's all\n\nChannel 0: So yeah. And\n\nChannel 1: fucked.\n\nChannel 0: with your super as well, I have you down here that at the moment, you would like to retire at the age of six seven. Is that still kind\n\nChannel 1: Yes.\n\nChannel 0: of the plan?\n\nChannel 1: That's right. Yeah.\n\nChannel 0: Yeah. An an ideal income per week about $900,100 dollars, or do you think yeah. That sounds good. Perfect.\n\nChannel 1: That's right. Yeah. That's right.\n\nChannel 0: And when it comes to superannuation goals, I have here as well that you are kind of, you know, wanting to maximize that growth as much as possible, and you are kind of, you know, happy to take on a bit of risk short term and seeing bit of fluctuation in order to try to grow that long term, that's still\n\nChannel 1: Yep.\n\nChannel 0: kind of your your goals?\n\nChannel 1: Yep.\n\nChannel 0: Yep. Perfect. Which kind of just takes me in through. I do wanna ask you a couple of multiple choice question here, Adam. It is no right or wrong answer.\n\nJust whatever you feel is the most appropriate for you. And it's just\n\nChannel 1: Yep.\n\nChannel 0: to see if we need to make any changes to your risk profile. Now have you ever bought direct shares on the stock market yourself?\n\nChannel 1: Oh, a long time ago for me.\n\nChannel 0: Long time ago?\n\nChannel 1: Afterpay when Afterpay was very low, but\n\nChannel 0: Yep.\n\nChannel 1: then\n\nChannel 0: Okay.\n\nChannel 1: I pulled that a bit earlier, and it went\n\nChannel 0: Yeah.\n\nChannel 1: right up.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: Sometimes\n\nChannel 1: So,\n\nChannel 0: sometimes difficult.\n\nChannel 1: yeah, I do that 4,000 a month, so it would've been alright if I left the test.\n\nChannel 0: I feel like yeah. And that's sometimes\n\nChannel 1: Yeah.\n\nChannel 0: the tricky thing because it's I guess, the good thing with super and sometimes is that it's long term. And if it's a good investment, sometimes just leaving it through the ups and downs will give you a better outcome. But then it's hard\n\nChannel 1: Yep.\n\nChannel 0: to know sometimes as well, you know, what's\n\nChannel 1: Yep.\n\nChannel 0: the the peak and\n\nChannel 1: Yep.\n\nChannel 0: when\n\nChannel 1: I\n\nChannel 0: it's\n\nChannel 1: need\n\nChannel 0: the lowest.\n\nChannel 1: to start looking at it not long after that. So Yeah. It is one of these.\n\nChannel 0: Yeah. Yeah. That's right. And when it comes through, you know, risk with superannuation, would you say that you are willing to accept, you know, very high risk to try and grow it as much as possible? Just high, moderate, or low?\n\nChannel 1: I think it's in high risk now.\n\nChannel 0: Yeah. Are you comfortable with not super, super high, but high?\n\nChannel 1: Just high. Yeah. I'm too too\n\nChannel 0: Yep.\n\nChannel 1: high. Yeah.\n\nChannel 0: Just just high. Perfect.\n\nChannel 1: I don't want the job job me going back to a donor for $0.\n\nChannel 0: Yeah. No. Definitely\n\nChannel 1: Okay. That's\n\nChannel 0: not.\n\nChannel 1: funny. That's funny. Yep.\n\nChannel 0: Yes. And\n\nChannel 1: Yep.\n\nChannel 0: when if you were to see, like, a drop in the market, so kind of like you touched on, we've seen a bit of fluctuations the last twelve months. There's a lot that's obviously happened in the world. Obviously, everything in The US with Trump and all the tariffs and everything saw a bit of fluctuation,\n\nChannel 1: Yeah.\n\nChannel 0: and now more recently\n\nChannel 1: It's\n\nChannel 0: with the war\n\nChannel 1: warm.\n\nChannel 0: and everything. Yeah. So if yeah. And if if you kind of obviously saw your superannuation go down, would\n\nChannel 1: Yeah.\n\nChannel 0: you say that if you had the option to do so, now would be a good time to put more money in while the prices are down, or would you just kind of leave it, wait to see, like, what happens?\n\nChannel 1: Hey.\n\nChannel 0: Or would\n\nChannel 1: What\n\nChannel 0: you\n\nChannel 1: the hell happened\n\nChannel 0: just\n\nChannel 1: to you?\n\nChannel 0: see what happens? Great.\n\nChannel 1: I I already fixed my house line, so I've, like,\n\nChannel 0: So that's\n\nChannel 1: fixed\n\nChannel 0: good.\n\nChannel 1: it\n\nChannel 0: Okay.\n\nChannel 1: for five years.\n\nChannel 0: Oh, and what did what rate did you get?\n\nChannel 1: So six six point ten on the stat and\n\nChannel 0: Yeah.\n\nChannel 1: Six\n\nChannel 0: No.\n\nChannel 1: point\n\nChannel 0: That's not too\n\nChannel 1: nine\n\nChannel 0: bad.\n\nChannel 1: percent. That's it. That's\n\nChannel 0: Yeah. Not too bad.\n\nChannel 1: alright.\n\nChannel 0: And\n\nChannel 1: It's pretty good if if it stays there. I\n\nChannel 0: yep.\n\nChannel 1: mean, if it get worse, it's gonna go over way over.\n\nChannel 0: Exactly.\n\nChannel 1: So\n\nChannel 0: We'll\n\nChannel 1: so\n\nChannel 0: see. And at least then you have some certainty as well of what the repayments are going to be so you can prep for\n\nChannel 1: Yep.\n\nChannel 0: that,\n\nChannel 1: That's right.\n\nChannel 0: which which is good. And the last question here is if you obviously saw your superannuation go down or any of your assets,\n\nChannel 1: Yeah.\n\nChannel 0: would that make you feel, you know, optimistic about potential other opportunities, a bit more kind of neutral, not making any further investment, concern, or highly anxious?\n\nChannel 1: No. Not not not not anxious. No.\n\nChannel 0: No. Just kind of a bit neutral. Understand that that sometimes the nature of the market short term as long as, obviously, long term, that's not the case. Yep.\n\nChannel 1: Yep. You\n\nChannel 0: Perfect.\n\nChannel 1: never know.\n\nChannel 0: Yeah. And, Adam, here, that that tells me that you have come out just kind of borderline between our growth and our high growth portfolio. It's only about\n\nChannel 1: Yep.\n\nChannel 0: a 10% difference between them. You are currently, like you said, in our high growth portfolio. And when we are looking at a time frame, typically in a high growth portfolio, we wanna see at least eight years until retirement to make sure that you\n\nChannel 1: Yep.\n\nChannel 0: have enough time in the market for those short term fluctuations, which you certainly have. And did you say that you are still quite comfortable with a high growth to try and grow your super as much as possible over the long term?\n\nChannel 1: Yep. So\n\nChannel 0: Yep.\n\nChannel 1: I\n\nChannel 0: Great.\n\nChannel 1: thought it started ringing. Oh, sorry. I think my mom's trying to ring me.\n\nChannel 0: Okay.\n\nChannel 1: Yep.\n\nChannel 0: Do you need to take it? Because I probably only have about five minutes to go. Do you need to take it?\n\nChannel 1: No. It's okay. Over\n\nChannel 0: No?\n\nChannel 1: my wife\n\nChannel 0: Okay.\n\nChannel 1: left me. Yes.\n\nChannel 0: I'll tryna make it quick for you, and then you can obviously give her a callback. But, basically\n\nChannel 1: I'm a bitch. I'm a busy manager. I've never stopped.\n\nChannel 0: exactly.\n\nChannel 1: I'm at the gym now,\n\nChannel 0: High\n\nChannel 1: so\n\nChannel 0: high demand.\n\nChannel 1: yes. I do, man. I'm two two hours on the treadmill now, so that's what I used\n\nChannel 0: Yes.\n\nChannel 1: to do.\n\nChannel 0: Oh, that's\n\nChannel 1: Yeah.\n\nChannel 0: good. Yeah.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: Multitasking.\n\nChannel 1: I'm on a train to go every night. So it looks like 28 kilos.\n\nChannel 0: Oh, wow. That's\n\nChannel 1: Yeah.\n\nChannel 0: great. Yeah. Yeah. I I went this\n\nChannel 1: Yeah.\n\nChannel 0: morning as yeah. No. I went this morning as well, but I didn't do two hours. Only only one hour. But, Adam, the last thing here is those documents I mentioned.\n\nSo when you have a moment, obviously, not now, have a look through the email. If you have any questions with the documents, let me know. But, essentially, what you will see there is you will have your super and insurance summary. Now that shows you your current super balance. So your super\n\nChannel 1: Yep.\n\nChannel 0: balance at the moment in Hub 24 is around 116,859. And then you also have your one part insurance. So\n\nChannel 1: Yep.\n\nChannel 0: you have 750,000 worth of life and total permanent disability insurance. Correct. You do. And after the tax rebate, premium is 2,948. Now I know you mentioned as well that we do have you down as a smoker on this.\n\nAnd\n\nChannel 1: Yep.\n\nChannel 0: when it's been so insurance needed to be twelve months since the\n\nChannel 1: Yep.\n\nChannel 0: last vape or cigarette or anything before they can get rid of the smoker's rate. So\n\nChannel 1: Yep.\n\nChannel 0: what I can do here is I can make a note that in about four weeks is that when you it's been twelve months for you?\n\nChannel 1: Yep.\n\nChannel 0: Yeah.\n\nChannel 1: Sounds good.\n\nChannel 0: So I will get the team to give you a call in about four weeks just\n\nChannel 1: And\n\nChannel 0: to\n\nChannel 1: I\n\nChannel 0: confirm\n\nChannel 1: can review\n\nChannel 0: it's\n\nChannel 1: it too.\n\nChannel 0: exactly. And then we can look at removing those smokers right for you and\n\nChannel 1: Yeah.\n\nChannel 0: make\n\nChannel 1: I think\n\nChannel 0: it a\n\nChannel 1: it\n\nChannel 0: bit\n\nChannel 1: it\n\nChannel 0: cheaper.\n\nChannel 1: does it does a big I think it does a bit a lot.\n\nChannel 0: It it does. Smokers, right, they do add an increase in premium because they see it as an increased risk. So,\n\nChannel 1: Yep.\n\nChannel 0: yeah, once it's been twelve months, we can definitely review that. So I will make a little note for the team to give you a call in about four weeks through to get that sorted, and that will make it cheaper.\n\nChannel 1: Yes. That's good.\n\nChannel 0: Otherwise, you are happy with those insurances. Like, those amounts covers, obviously, the debt if something were to happen and still leaves a bit of extra to the family.\n\nChannel 1: Yeah.\n\nChannel 0: You're still happy\n\nChannel 1: That's\n\nChannel 0: with\n\nChannel 1: okay.\n\nChannel 0: that?\n\nChannel 1: Yeah. The insurance is under my voice mail. Okay? You know what I mean?\n\nChannel 0: Yes. I can triple check for you after, but I do believe so. But I will triple\n\nChannel 1: Yep.\n\nChannel 0: check\n\nChannel 1: It's\n\nChannel 0: that\n\nChannel 1: under\n\nChannel 0: that's\n\nChannel 1: late. Yep.\n\nChannel 0: yes. That\n\nChannel 1: The\n\nChannel 0: it's\n\nChannel 1: insurance\n\nChannel 0: for\n\nChannel 1: is under here now. Yep.\n\nChannel 0: for her. Yep. Now with\n\nChannel 1: Oh.\n\nChannel 0: your portfolio, you will see that one attached as well, and that one gives you a bit of a breakdown of your portfolio over the last twelve months. Now\n\nChannel 1: Yep.\n\nChannel 0: so kind of what you touched on as well, we have seen, you know, bit of fluctuations in the last twelve months. And in the last twelve months.\n\nChannel 1: Yep.\n\nChannel 0: And kind of, like, despite everything, I guess, over the past year, so after fees and everything like that have come out of the account, it's kind of been broadly stable. So it's only been a bit of small movement of around 1.5%,\n\nChannel 1: Yep.\n\nChannel 0: which is\n\nChannel 1: Yep.\n\nChannel 0: kind of quite normal given what's happened in the last twelve months. So, overall, a lot of the investments have hold up, you know, quite well. A move of that size is relatively minor with the normal market fluctuation.\n\nChannel 1: Yep.\n\nChannel 0: You know, some some of the investments have done really well, like your battery tech, global agriculture, and Asian markets have performed really well. And it's kind of been spread across, you know, different sectors and regions for you. But what I would like to do and go and have a bit more research in one of your investments, which is the Australian market or your Benelong Australian equity, That one has had a bit of a tougher year at the moment. I've been a couple of\n\nChannel 1: Yeah.\n\nChannel 0: reasons why that investment have underperformed a little bit. And because it's always an ever evolving market and\n\nChannel 1: Uh-huh.\n\nChannel 0: things are changing,\n\nChannel 1: Yep.\n\nChannel 0: it is good to review it. So if you are happy for me to do so, what I would like to do is go and have a bit more in-depth in your portfolio to see if we need to make any changes on some of those investments make\n\nChannel 1: Yep.\n\nChannel 0: sure that we can, you know, maximize that growth for you and put in put you in the best position. Are you happy\n\nChannel 1: Yep.\n\nChannel 0: for me to kind of go and do that in the back end?\n\nChannel 1: Yep. No worries.\n\nChannel 0: Yeah. Great.\n\nChannel 1: Sounds good.\n\nChannel 0: Perfect. Now the last thing I do wanna\n\nChannel 1: I'm\n\nChannel 0: mention,\n\nChannel 1: sorry. I've\n\nChannel 0: Adam,\n\nChannel 1: just got my car.\n\nChannel 0: no. That's that's okay, is you also have a financial services guide in the document. That's one of those compliance\n\nChannel 1: Yep.\n\nChannel 0: documents. You can have a read over that in your own time, but gives you all the important information that you need to know about us.\n\nChannel 1: Yep.\n\nChannel 0: And the last thing is when you do have a look at the documents, when you click on the link, it will get you to sign through documents. Now those two documents is your ongoing service agreement, and that's just to say that\n\nChannel 1: Yep.\n\nChannel 0: you are happy to stay on as a client for the next twelve months. But there's no lock in contract in any way. So if at any point in time you are not happy, there is no lock in contract. There is no changes to the fees at all. It stays exactly the same at that 1.65%.\n\nAnd that's basically\n\nChannel 1: Yeah.\n\nChannel 0: just so we can keep servicing you and your account. And then the last one, it is just a tax file number, just a compliance form to say that we are keeping your tax file number secure on file. So when you\n\nChannel 1: Yep.\n\nChannel 0: have a moment, have a read through the documents. Any questions, let me know. If not, if it\n\nChannel 1: Yep.\n\nChannel 0: all makes sense, I'll I'll need you to sign those documents when you have a moment. They will come through, and I'll get notified, and I will get that all loaded in your account. But\n\nChannel 1: Yep.\n\nChannel 0: while I do have you on the phone, I would like to book you in for maybe in about ten days or so, and that's when we can go through the research I've done on your portfolio to see if we wanna make\n\nChannel 1: Yep.\n\nChannel 0: some changes. So\n\nChannel 1: Yep.\n\nChannel 0: when is typically a best time for you? Is it normally around this time?\n\nChannel 1: Yep. Yep. At this time. It's a good\n\nChannel 0: About\n\nChannel 1: time\n\nChannel 0: this\n\nChannel 1: this\n\nChannel 0: time?\n\nChannel 1: time. But\n\nChannel 0: Yep. Perfect.\n\nChannel 1: Yep.\n\nChannel 0: And the good thing as well from next week onwards, there is no daylight saving, so it makes it a bit easier. Sorry. Let me see here. I could do Tuesday April 14 at\n\nChannel 1: Yep.\n\nChannel 0: 9AM. Would that\n\nChannel 1: That's\n\nChannel 0: work?\n\nChannel 1: fine. Yeah. That would work.\n\nChannel 0: Yeah.\n\nChannel 1: That sounds\n\nChannel 0: That would\n\nChannel 1: good\n\nChannel 0: work.\n\nChannel 1: to me.\n\nChannel 0: Perfect. And would you like a reminder text sent, like, an hour before the appointment in case anything changes for you?\n\nChannel 1: Yeah. That sounds great.\n\nChannel 0: Yeah. Perfect. And what\n\nChannel 1: I'm happy\n\nChannel 0: I'll also do, what I'll also do, Adam, is I will make a note for the team here as well. So\n\nChannel 1: with\n\nChannel 0: after\n\nChannel 1: that.\n\nChannel 0: I've spoken to you on the April 14, they will then reach out a couple of weeks after that to get those smokers right removed as well to make the premium a bit cheaper for you.\n\nChannel 1: Yep. No worries.\n\nChannel 0: Yeah. Perfect. Now I will let you go and get on that with your day and return the phone calls. But do you have any other questions before I let you go today?\n\nChannel 1: I'm pretty happy with that.\n\nChannel 0: No. Great.\n\nChannel 1: It does the job. This\n\nChannel 0: Yeah.\n\nChannel 1: is\n\nChannel 0: Yeah.\n\nChannel 1: going up a bit. I see\n\nChannel 0: Yeah.\n\nChannel 1: first, so pretty happy with that.\n\nChannel 0: Yeah. Perfect. Well, what I'll do is I will let you go and get on with your day. And then on the fourteenth, when we catch up, we'll go through your portfolio and the investments to do a bit of updated projection of how things are tracking for you as well.\n\nChannel 1: Yep.\n\nChannel 0: This\n\nChannel 1: Yep.\n\nChannel 0: is just it's good to do every now and then and review those investments just to make sure that we have you in the best options possible.\n\nChannel 1: Thank you very much for your\n\nChannel 0: Yep.\n\nChannel 1: help. You're done well.\n\nChannel 0: No. No problem at all. Thank you so much, Adam, and I look\n\nChannel 1: You must\n\nChannel 0: forward to speaking\n\nChannel 1: yep. Yep.\n\nChannel 0: with you.\n\nChannel 1: You\n\nChannel 0: What's\n\nChannel 1: must\n\nChannel 0: that?\n\nChannel 1: have\n\nChannel 0: Sorry?\n\nChannel 1: a sore you must have a sore\n\nChannel 0: At at the end\n\nChannel 1: throat\n\nChannel 0: of the week, I do.\n\nChannel 1: and\n\nChannel 0: Or even when I get\n\nChannel 1: talking\n\nChannel 0: home, sometime,\n\nChannel 1: all\n\nChannel 0: yes. Which is it's but\n\nChannel 1: day.\n\nChannel 0: I do love it. So that's\n\nChannel 1: Oh,\n\nChannel 0: good. But\n\nChannel 1: I\n\nChannel 0: yes.\n\nChannel 1: I I I hear I hear a sound of T cell in The Philippines, and they say like, oh my god. Oh\n\nChannel 0: It's\n\nChannel 1: my god. That's\n\nChannel 0: yes.\n\nChannel 1: so far. I like that really intense conditions. I'm like, oh my god. I don't understand what you're talking about, but that's so fast.\n\nChannel 0: Yes. No. Very much so. Yes. At the end of the day, you do get a little bit little bit sore throat, but it's not too\n\nChannel 1: Yep.\n\nChannel 0: bad.\n\nChannel 1: Yep.\n\nChannel 0: I do enjoy\n\nChannel 1: You\n\nChannel 0: it.\n\nChannel 1: you must have a lot of you must have a lot of water on the hands.\n\nChannel 0: Oh, I do. I do very much so. Well, that's good.\n\nChannel 1: That's it. You need it. You need it. No worries.\n\nChannel 0: Yeah. Perfect.\n\nChannel 1: No.\n\nChannel 0: Well, I look\n\nChannel 1: It's\n\nChannel 0: forward to speaking with you on the fourteenth,\n\nChannel 1: I have a\n\nChannel 0: Adam.\n\nChannel 1: I'm speaking to you. That's a quick\n\nChannel 0: Yeah.\n\nChannel 1: number of my number of Tuesday payday for me today, so it's good. It's\n\nChannel 0: Yes.\n\nChannel 1: a good day today.\n\nChannel 0: Great. Perfect. Well, you enjoy the rest of your day, and I will speak to you soon.\n\nChannel 1: You you too. Have a good\n\nChannel 0: Mhmm.\n\nChannel 1: day.\n\nChannel 0: Thank\n\nChannel 1: Thanks for\n\nChannel 0: you,\n\nChannel 1: that.\n\nChannel 0: Adam. Bye.\n\nChannel 1: Alright. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.24,"end":0.74,"sentiment":"neutral","sentiment_score":0.010031923651695251}],"sentiment":"neutral","sentiment_score":0.010031923651695251,"channel":1,"num_words":1,"start":0.24,"end":0.74},{"sentences":[{"text":"Hello, Adam?","start":1.28,"end":2.34,"sentiment":"neutral","sentiment_score":0.014538957271724938}],"sentiment":"neutral","sentiment_score":0.014538957271724938,"channel":0,"num_words":2,"start":1.28,"end":2.34},{"sentences":[{"text":"Alright.","start":3.04,"end":3.54,"sentiment":"neutral","sentiment_score":0.05872985720634461}],"sentiment":"neutral","sentiment_score":0.05872985720634461,"channel":1,"num_words":1,"start":3.04,"end":3.54},{"sentences":[{"text":"Takes","start":5.2799997,"end":5.6,"sentiment":"neutral","sentiment_score":0.06073182821273804}],"sentiment":"neutral","sentiment_score":0.06073182821273804,"channel":0,"num_words":1,"start":5.2799997,"end":5.6},{"sentences":[{"text":"I just","start":5.44,"end":5.8399997,"sentiment":"neutral","sentiment_score":0.05947308428585529}],"sentiment":"neutral","sentiment_score":0.05947308428585529,"channel":1,"num_words":2,"start":5.44,"end":5.8399997},{"sentences":[{"text":"me,","start":5.6,"end":5.8399997,"sentiment":"neutral","sentiment_score":0.0539068765938282}],"sentiment":"neutral","sentiment_score":0.0539068765938282,"channel":0,"num_words":1,"start":5.6,"end":5.8399997},{"sentences":[{"text":"have","start":5.8399997,"end":6.0,"sentiment":"neutral","sentiment_score":0.02011516690254211}],"sentiment":"neutral","sentiment_score":0.02011516690254211,"channel":1,"num_words":1,"start":5.8399997,"end":6.0},{"sentences":[{"text":"hopefully.","start":5.8399997,"end":6.3399997,"sentiment":"neutral","sentiment_score":0.035506486892700195}],"sentiment":"neutral","sentiment_score":0.035506486892700195,"channel":0,"num_words":1,"start":5.8399997,"end":6.3399997},{"sentences":[{"text":"to answer it on now.","start":6.0,"end":7.14,"sentiment":"neutral","sentiment_score":0.021414855122566225}],"sentiment":"neutral","sentiment_score":0.021414855122566225,"channel":1,"num_words":5,"start":6.0,"end":7.14},{"sentences":[{"text":"No.","start":8.16,"end":8.48,"sentiment":"neutral","sentiment_score":-0.10093395411968233},{"text":"That's okay.","start":8.48,"end":9.38,"sentiment":"neutral","sentiment_score":-0.05260229855775833},{"text":"Can you still hear me and drive okay?","start":9.599999,"end":11.94,"sentiment":"neutral","sentiment_score":-0.015084821614436805}],"sentiment":"neutral","sentiment_score":-0.029710647650063038,"channel":0,"num_words":11,"start":8.16,"end":11.94},{"sentences":[{"text":"Yep.","start":12.735,"end":13.235,"sentiment":"neutral","sentiment_score":0.04860996827483177},{"text":"All","start":13.295,"end":13.615,"sentiment":"neutral","sentiment_score":0.07338275015354156}],"sentiment":"neutral","sentiment_score":0.06099635921418667,"channel":1,"num_words":2,"start":12.735,"end":13.615},{"sentences":[{"text":"Yes.","start":13.505,"end":14.005,"sentiment":"neutral","sentiment_score":0.1662634313106537}],"sentiment":"neutral","sentiment_score":0.1662634313106537,"channel":0,"num_words":1,"start":13.505,"end":14.005},{"sentences":[{"text":"good.","start":13.615,"end":13.934999,"sentiment":"neutral","sentiment_score":0.3169249892234802},{"text":"Yep.","start":13.934999,"end":14.434999,"sentiment":"neutral","sentiment_score":0.2136925309896469}],"sentiment":"neutral","sentiment_score":0.26530876010656357,"channel":1,"num_words":2,"start":13.615,"end":14.434999},{"sentences":[{"text":"Okay.","start":14.385,"end":14.885,"sentiment":"positive","sentiment_score":0.33930522203445435}],"sentiment":"positive","sentiment_score":0.33930522203445435,"channel":0,"num_words":1,"start":14.385,"end":14.885},{"sentences":[{"text":"He's very","start":14.575,"end":15.215,"sentiment":"positive","sentiment_score":0.6132544577121735}],"sentiment":"positive","sentiment_score":0.6132544577121735,"channel":1,"num_words":2,"start":14.575,"end":15.215},{"sentences":[{"text":"Perf","start":15.185,"end":15.685,"sentiment":"positive","sentiment_score":0.724362850189209}],"sentiment":"positive","sentiment_score":0.724362850189209,"channel":0,"num_words":1,"start":15.185,"end":15.685},{"sentences":[{"text":"good.","start":15.215,"end":15.715,"sentiment":"positive","sentiment_score":0.7559582591056824}],"sentiment":"positive","sentiment_score":0.7559582591056824,"channel":1,"num_words":1,"start":15.215,"end":15.715},{"sentences":[{"text":"perfect.","start":16.225,"end":16.725,"sentiment":"positive","sentiment_score":0.6589187979698181},{"text":"Now just before I do go any further, I just need to let you know that our calls are being recorded for quality and coaching purposes, if that's okay?","start":17.745,"end":24.885,"sentiment":"neutral","sentiment_score":0.03904442135886899}],"sentiment":"neutral","sentiment_score":0.05970690057923397,"channel":0,"num_words":30,"start":16.225,"end":24.885},{"sentences":[{"text":"Yep.","start":25.720001,"end":25.960001,"sentiment":"neutral","sentiment_score":0.054857831448316574},{"text":"That's alright.","start":25.960001,"end":26.7,"sentiment":"neutral","sentiment_score":0.09958406165242195}],"sentiment":"neutral","sentiment_score":0.0846753182510535,"channel":1,"num_words":3,"start":25.720001,"end":26.7},{"sentences":[{"text":"Yes.","start":26.45,"end":26.95,"sentiment":"neutral","sentiment_score":0.16839249432086945},{"text":"Perfect.","start":27.09,"end":27.59,"sentiment":"neutral","sentiment_score":0.29480189085006714},{"text":"And just to confirm I am speaking with the right person, could you just confirm your full name, date of birth, and address for me, please?","start":27.73,"end":35.35,"sentiment":"neutral","sentiment_score":0.07213253771456388}],"sentiment":"neutral","sentiment_score":0.08352287020534277,"channel":0,"num_words":28,"start":26.45,"end":35.35},{"sentences":[{"text":"It's 03/09/1986.","start":36.12,"end":38.22,"sentiment":"neutral","sentiment_score":0.021174120716750622},{"text":"Forty minutes.","start":39.025,"end":39.745,"sentiment":"neutral","sentiment_score":0.08939824253320694},{"text":"That'd be perfect.","start":39.745,"end":40.565,"sentiment":"positive","sentiment_score":0.4357524315516154}],"sentiment":"neutral","sentiment_score":0.2183431458792516,"channel":1,"num_words":7,"start":36.12,"end":40.565},{"sentences":[{"text":"Yep.","start":41.025,"end":41.525,"sentiment":"neutral","sentiment_score":0.12635047733783722}],"sentiment":"neutral","sentiment_score":0.12635047733783722,"channel":0,"num_words":1,"start":41.025,"end":41.525},{"sentences":[{"text":"Yep.","start":42.545,"end":43.045,"sentiment":"neutral","sentiment_score":0.0979933738708496}],"sentiment":"neutral","sentiment_score":0.0979933738708496,"channel":1,"num_words":1,"start":42.545,"end":43.045},{"sentences":[{"text":"And just full name as well.","start":43.505,"end":44.705,"sentiment":"neutral","sentiment_score":0.07824269557992618},{"text":"Sorry.","start":44.705,"end":45.205,"sentiment":"neutral","sentiment_score":-0.0008072070777416229}],"sentiment":"neutral","sentiment_score":0.06694985234311648,"channel":0,"num_words":7,"start":43.505,"end":45.205},{"sentences":[{"text":"Item four.","start":45.425,"end":46.325,"sentiment":"neutral","sentiment_score":0.002456173300743103}],"sentiment":"neutral","sentiment_score":0.002456173300743103,"channel":1,"num_words":2,"start":45.425,"end":46.325},{"sentences":[{"text":"Yeah.","start":47.185,"end":47.585,"sentiment":"neutral","sentiment_score":0.12459434568881989},{"text":"Great.","start":47.585,"end":48.065002,"sentiment":"positive","sentiment_score":0.3963164687156677}],"sentiment":"neutral","sentiment_score":0.2604554072022438,"channel":0,"num_words":2,"start":47.185,"end":48.065002},{"sentences":[{"text":"Yep.","start":47.825,"end":48.325,"sentiment":"neutral","sentiment_score":0.2910088002681732}],"sentiment":"neutral","sentiment_score":0.2910088002681732,"channel":1,"num_words":1,"start":47.825,"end":48.325},{"sentences":[{"text":"Perfect.","start":48.065002,"end":48.565002,"sentiment":"positive","sentiment_score":0.38247567415237427},{"text":"Now just before I do kind of jump into the under review, I do like to start by asking, is there is anything specific that you would like me to focus on today or go into a bit more detail or just a bit of an update on everything?","start":49.985,"end":63.61,"sentiment":"neutral","sentiment_score":0.046705096503909756}],"sentiment":"neutral","sentiment_score":0.05342050805687904,"channel":0,"num_words":50,"start":48.065002,"end":63.61},{"sentences":[{"text":"Good afternoon, everybody.","start":64.01,"end":65.47,"sentiment":"neutral","sentiment_score":0.14164159198602042},{"text":"And how's","start":65.53,"end":66.17,"sentiment":"neutral","sentiment_score":0.06954408437013626}],"sentiment":"neutral","sentiment_score":0.11280258893966674,"channel":1,"num_words":5,"start":64.01,"end":66.17},{"sentences":[{"text":"Yeah.","start":65.965,"end":66.465,"sentiment":"neutral","sentiment_score":0.07373446226119995}],"sentiment":"neutral","sentiment_score":0.07373446226119995,"channel":0,"num_words":1,"start":65.965,"end":66.465},{"sentences":[{"text":"it going?","start":66.17,"end":66.83,"sentiment":"neutral","sentiment_score":0.0690276063978672}],"sentiment":"neutral","sentiment_score":0.0690276063978672,"channel":1,"num_words":2,"start":66.17,"end":66.83},{"sentences":[{"text":"Yeah.","start":67.565,"end":68.065,"sentiment":"neutral","sentiment_score":0.00860532745718956}],"sentiment":"neutral","sentiment_score":0.00860532745718956,"channel":0,"num_words":1,"start":67.565,"end":68.065},{"sentences":[{"text":"Yeah.","start":67.905,"end":68.405,"sentiment":"neutral","sentiment_score":-0.010606836527585983},{"text":"I know the stock market dropped, so","start":68.625,"end":70.565,"sentiment":"neutral","sentiment_score":-0.05815381822841508}],"sentiment":"neutral","sentiment_score":-0.05221044551581144,"channel":1,"num_words":8,"start":67.905,"end":70.565},{"sentences":[{"text":"Yeah.","start":70.365,"end":70.865,"sentiment":"neutral","sentiment_score":-0.06546705216169357}],"sentiment":"neutral","sentiment_score":-0.06546705216169357,"channel":0,"num_words":1,"start":70.365,"end":70.865},{"sentences":[{"text":"I probably lost","start":70.865,"end":71.585,"sentiment":"neutral","sentiment_score":-0.09021146595478058}],"sentiment":"neutral","sentiment_score":-0.09021146595478058,"channel":1,"num_words":3,"start":70.865,"end":71.585},{"sentences":[{"text":"That","start":71.485,"end":71.985,"sentiment":"neutral","sentiment_score":-0.0896730124950409}],"sentiment":"neutral","sentiment_score":-0.0896730124950409,"channel":0,"num_words":1,"start":71.485,"end":71.985},{"sentences":[{"text":"it.","start":71.585,"end":72.085,"sentiment":"neutral","sentiment_score":-0.0856211930513382}],"sentiment":"neutral","sentiment_score":-0.0856211930513382,"channel":1,"num_words":1,"start":71.585,"end":72.085},{"sentences":[{"text":"there's been a bit of fluctuation, so I will go in that in a bit more detail with you as 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since the","start":1380.46,"end":1385.02,"sentiment":"neutral","sentiment_score":-0.06807511206716299}],"sentiment":"neutral","sentiment_score":-0.06807511206716299,"channel":0,"num_words":12,"start":1380.46,"end":1385.02},{"sentences":[{"text":"Yep.","start":1384.8949,"end":1385.3949,"sentiment":"neutral","sentiment_score":-0.04698285460472107}],"sentiment":"neutral","sentiment_score":-0.04698285460472107,"channel":1,"num_words":1,"start":1384.8949,"end":1385.3949},{"sentences":[{"text":"last vape or cigarette or anything before they can get rid of the smoker's 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good","start":1826.8309,"end":1827.3109,"sentiment":"positive","sentiment_score":0.5476440787315369}],"sentiment":"positive","sentiment_score":0.5434127400318781,"channel":1,"num_words":6,"start":1826.2709,"end":1827.3109},{"sentences":[{"text":"Mhmm.","start":1827.231,"end":1827.731,"sentiment":"positive","sentiment_score":0.3515128195285797}],"sentiment":"positive","sentiment_score":0.3515128195285797,"channel":0,"num_words":1,"start":1827.231,"end":1827.731},{"sentences":[{"text":"day.","start":1827.3109,"end":1827.8109,"sentiment":"neutral","sentiment_score":0.3039822578430176}],"sentiment":"neutral","sentiment_score":0.3039822578430176,"channel":1,"num_words":1,"start":1827.3109,"end":1827.8109},{"sentences":[{"text":"Thank","start":1827.7909,"end":1828.111,"sentiment":"positive","sentiment_score":0.7801058292388916}],"sentiment":"positive","sentiment_score":0.7801058292388916,"channel":0,"num_words":1,"start":1827.7909,"end":1828.111},{"sentences":[{"text":"Thanks for","start":1827.871,"end":1828.2709,"sentiment":"positive","sentiment_score":0.8097753524780273}],"sentiment":"positive","sentiment_score":0.8097753524780273,"channel":1,"num_words":2,"start":1827.871,"end":1828.2709},{"sentences":[{"text":"you,","start":1828.111,"end":1828.351,"sentiment":"positive","sentiment_score":0.7735246419906616}],"sentiment":"positive","sentiment_score":0.7735246419906616,"channel":0,"num_words":1,"start":1828.111,"end":1828.351},{"sentences":[{"text":"that.","start":1828.2709,"end":1828.7709,"sentiment":"positive","sentiment_score":0.8126084804534912}],"sentiment":"positive","sentiment_score":0.8126084804534912,"channel":1,"num_words":1,"start":1828.2709,"end":1828.7709},{"sentences":[{"text":"Adam.","start":1828.351,"end":1828.851,"sentiment":"positive","sentiment_score":0.43152764439582825},{"text":"Bye.","start":1828.9109,"end":1829.4109,"sentiment":"neutral","sentiment_score":0.2692764401435852}],"sentiment":"positive","sentiment_score":0.3504020422697067,"channel":0,"num_words":2,"start":1828.351,"end":1829.4109},{"sentences":[{"text":"Alright.","start":1829.231,"end":1829.731,"sentiment":"neutral","sentiment_score":0.16960743069648743},{"text":"Bye.","start":1829.871,"end":1830.371,"sentiment":"neutral","sentiment_score":-0.11998435854911804}],"sentiment":"neutral","sentiment_score":0.024811536073684692,"channel":1,"num_words":2,"start":1829.231,"end":1830.371}]},"summary":{"result":"success","short":"Representatives speak with Adam, who is a rendering worker, about his personal information and financial assets. They discuss his health insurance, retirement plans, and health risk profile. The representatives offer advice on risk management and suggest reviewing the portfolio for optimal growth. They also mention a compliance form and scheduling follow-up appointments for the next day. The conversation ends with pleasantries and a reminder text."},"intents":{"segments":[{"text":"And just to confirm I am speaking with the right person, could you just confirm your full name, date of birth, and address for me, please?","start_word":71,"end_word":96,"intents":[{"intent":"Confirm identity","confidence_score":0.64268374}]},{"text":"Now just before I do kind of jump into the under review, I do like to start by asking, is there is anything specific that you would like me to focus on today or go into a bit more detail or just a bit of an update on everything? Good afternoon, everybody.","start_word":119,"end_word":170,"intents":[{"intent":"Update information","confidence_score":0.18109113}]},{"text":"I know the stock market dropped, so Yeah.","start_word":178,"end_word":185,"intents":[{"intent":"Discuss stock market","confidence_score":0.014380019}]},{"text":"Now when it comes to your personal details, I have you down here as Emeritus status de facto with True Financial Dependents. Is that correct? Yes. Yes. Perfect.","start_word":362,"end_word":389,"intents":[{"intent":"Update personal details and preferences","confidence_score":0.001329435}]},{"text":"I I can I can change it to whoever you want? yeah.","start_word":697,"end_word":708,"intents":[{"intent":"Change contact person","confidence_score":0.026549855}]},{"text":"Now when it comes to your occupation, has any of that changed or still working at Processed. DoorDash?","start_word":749,"end_word":766,"intents":[{"intent":"Provide job details","confidence_score":0.000520444},{"intent":"Clarify job experience","confidence_score":0.0053301803}]},{"text":"What was the new company name? Sorry.","start_word":810,"end_word":816,"intents":[{"intent":"Update company name","confidence_score":0.8417917},{"intent":"Confirm company name","confidence_score":0.0702472},{"intent":"Confirm company name","confidence_score":0.048603974}]},{"text":"you must enjoy it then. Yeah. It's good. I Yeah. That's good. think that's a while. It's great. Thanks. Thanks. Yeah.","start_word":911,"end_word":931,"intents":[{"intent":"Express appreciation","confidence_score":0.034966838},{"intent":"Express appreciation","confidence_score":0.006830073},{"intent":"Express appreciation","confidence_score":0.004201587}]},{"text":"Oh, is this 700? $151,700 a week? So 1,700 a week after tax or before tax? After tax.","start_word":956,"end_word":973,"intents":[{"intent":"Resolve income discrepancy","confidence_score":0.00083905034}]},{"text":"I think over a year, what you can change it up to a year. So we'll Yep. go my premium will go down. So Yep.","start_word":1554,"end_word":1578,"intents":[{"intent":"Update premium plan","confidence_score":0.00005679409}]},{"text":"And with your super and stuff like that as well, I do have you here that 33% to go to Candice, 33 to William, and then that's 34 to Kylie. Yep.","start_word":1841,"end_word":1871,"intents":[{"intent":"Connect with christine","confidence_score":0.000019938443}]},{"text":"I think I think my I think my insurance insurance, I think it got from my wife. Okay.","start_word":1878,"end_word":1895,"intents":[{"intent":"Confirm insurance information","confidence_score":0.035841793},{"intent":"Verify insurance insurance","confidence_score":0.0057082283}]},{"text":"Now the other thing I do wanna check with you is just kind of, I guess, goals that you are working through or that you are wanting it to achieve. Last time we spoke to you, your focus was just to kind of, you know, keep paying off the mortgage so that Yep. when you do retire, ideally be debt free. Is that still, like, a goal that you're working towards? Yep.","start_word":1928,"end_word":1999,"intents":[{"intent":"Assist with mortgage goals","confidence_score":0.00074180827}]},{"text":"Depends on the Melbourne house. Yep. Like, it's yeah. Later on and, like, if we Yep. get something might as it goes up in this 40 and all that. Yeah.","start_word":2004,"end_word":2033,"intents":[{"intent":"Discuss interest in a house","confidence_score":3.5177496e-7},{"intent":"Report potential house in new house","confidence_score":2.5091578e-7}]},{"text":"I've spent a Just few years. yeah. I was Just planning say to sell that and then pay off the house here. So I've got a house for the base here. That'd be the best Yep. thing Best to case. do.","start_word":2034,"end_word":2074,"intents":[{"intent":"Advise on potential mortgage sale","confidence_score":1.09482876e-7}]},{"text":"And in the meantime, obviously, more equity, which is great. Oh, yes.","start_word":2093,"end_word":2104,"intents":[{"intent":"Express need for more equity in melbourne house","confidence_score":0.000053723004}]},{"text":"And when it comes to superannuation goals, I have here as well that you are kind of, you know, wanting to maximize that growth as much as possible, and you are kind of, you know, happy to take on a bit of risk short term and seeing bit of fluctuation in order to try to grow that long term, that's still Yep.","start_word":2324,"end_word":2385,"intents":[{"intent":"Maximize growth and risk","confidence_score":0.0011333321}]},{"text":"Now have you ever bought direct shares on the stock market yourself?","start_word":2449,"end_word":2460,"intents":[{"intent":"Check stock market purchases","confidence_score":0.007433254}]},{"text":"And when it comes through, you know, risk with superannuation, would you say that you are willing to accept, you know, very high risk to try and grow it as much as possible? Just high, moderate, or low? I think it's in high risk now. Yeah.","start_word":2609,"end_word":2654,"intents":[{"intent":"Assess superannuation risk","confidence_score":0.037035}]},{"text":"would that make you feel, you know, optimistic about potential other opportunities, a bit more kind of neutral, not making any further investment, concern, or highly anxious?","start_word":2980,"end_word":3006,"intents":[{"intent":"Predict future interest","confidence_score":0.00019402799}]},{"text":"you have 750,000 worth of life and total permanent disability insurance. Correct. You do.","start_word":3418,"end_word":3431,"intents":[{"intent":"Document health insurance","confidence_score":0.000007659447},{"intent":"Discuss insurance coverage","confidence_score":0.055593245}]},{"text":"So I will get the team to give you a call in about four weeks just And to I confirm can review it's it too. exactly.","start_word":3521,"end_word":3546,"intents":[{"intent":"Review","confidence_score":0.0040999157}]},{"text":"Smokers, right, they do add an increase in premium because they see it as an increased risk. So, Yep.","start_word":3585,"end_word":3603,"intents":[{"intent":"Discuss premium increase","confidence_score":0.11363499}]},{"text":"Otherwise, you are happy with those insurances. Like, those amounts covers, obviously, the debt if something were to happen and still leaves a bit of extra to the family. Yeah.","start_word":3648,"end_word":3677,"intents":[{"intent":"Discuss debt payment","confidence_score":0.002486192}]},{"text":"your portfolio, you will see that one attached as well, and that one gives you a bit of a breakdown of your portfolio over the last twelve months. Now Yep.","start_word":3741,"end_word":3770,"intents":[{"intent":"Discuss portfolio breakdown","confidence_score":0.18914863}]},{"text":"so kind of what you touched on as well, we have seen, you know, bit of fluctuations in the last twelve months. And in the last twelve months.","start_word":3771,"end_word":3798,"intents":[{"intent":"Discuss volatility","confidence_score":0.04338282}]},{"text":"So, overall, a lot of the investments have hold up, you know, quite well.","start_word":3859,"end_word":3872,"intents":[{"intent":"Discuss investments","confidence_score":0.15017308}]},{"text":"You know, some some of the investments have done really well, like your battery tech, global agriculture, and Asian markets have performed really well.","start_word":3887,"end_word":3910,"intents":[{"intent":"Discuss investment performance","confidence_score":0.010145875}]},{"text":"while I do have you on the phone, I would like to book you in for maybe in about ten days or so, and that's when we can go through the research I've done on your portfolio to see if we wanna make Yep. some changes. So Yep.","start_word":4359,"end_word":4406,"intents":[{"intent":"Book appointment","confidence_score":0.15973057},{"intent":"Make changes","confidence_score":0.33376673}]},{"text":"And would you like a reminder text sent, like, an hour before the appointment in case anything changes for you? Yeah.","start_word":4494,"end_word":4514,"intents":[{"intent":"Request reminder","confidence_score":0.0044339993}]},{"text":"I've spoken to you on the April 14, they will then reach out a couple of weeks after that to get those smokers right removed as well to make the premium a bit cheaper for you. Yep.","start_word":4548,"end_word":4584,"intents":[{"intent":"Remove smokers","confidence_score":0.14166135},{"intent":"Lower premium","confidence_score":0.20297986}]},{"text":"you must have a lot of you must have a lot of water on the hands. Oh, I do.","start_word":4897,"end_word":4915,"intents":[{"intent":"Recommend drinking water","confidence_score":0.000029153429}]}]},"sentiments":{"segments":[{"text":"Hello? Hello, Adam? Alright. Takes I me, just hopefully. have to answer it on now. No. That's okay. Can you still hear me and drive okay? Yep. All Yes. good. Yep.","start_word":0,"end_word":30,"sentiment":"neutral","sentiment_score":0.04076680541038513},{"text":"Okay. He's very Perf good. perfect.","start_word":31,"end_word":36,"sentiment":"positive","sentiment_score":0.6126600503921509},{"text":"Now just before I do go any further, I just need to let you know that our calls are being recorded for quality and coaching purposes, if that's okay? Yep. That's alright. Yes. Perfect. And just to confirm I am speaking with the right person, could you just confirm your full name, date of birth, and address for me, please? It's 03/09/1986. Forty minutes.","start_word":37,"end_word":100,"sentiment":"neutral","sentiment_score":0.06291978806257248},{"text":"That'd be perfect.","start_word":101,"end_word":103,"sentiment":"positive","sentiment_score":0.4379193782806397},{"text":"Yep. Yep. And just full name as well. Sorry. Item four. Yeah.","start_word":104,"end_word":115,"sentiment":"neutral","sentiment_score":0.07069863379001617},{"text":"Great.","start_word":116,"end_word":116,"sentiment":"positive","sentiment_score":0.3963164687156677},{"text":"Yep.","start_word":117,"end_word":117,"sentiment":"neutral","sentiment_score":0.2910088002681732},{"text":"Perfect.","start_word":118,"end_word":118,"sentiment":"positive","sentiment_score":0.38247567415237427},{"text":"Now just before I do kind of jump into the under review, I do like to start by asking, is there is anything specific that you would like me to focus on today or go into a bit more detail or just a bit of an update on everything? Good afternoon, everybody. And how's Yeah. it going? Yeah. Yeah. I know the stock market dropped, so Yeah. I probably lost That it. there's been a bit of fluctuation, so I will go in that in a bit more detail with you as well. Yeah. Now I know that you are kind of on the go at the moment, but what I have done is I have sent you an email with some documents. Now I'll kind of go through them quickly with you now. And then when you have a bit more time, if you can just have a look at them, any questions, let me know. Is that okay? No worries. Yeah. Perfect. Now the first thing I do want to just quickly run through with you before we kind of go into the documents, it's just a bit of an updated part time just to see if there's anything major that's kind of changed in your life, which might need some update to your advice. So just bear Yep. with me as I kind of run through these questions. I'll try to do it as quickly as I can for you. Now when it comes to your personal details, I have you down here as Emeritus status de facto with True Financial Dependents. Is that correct? Yes. Yes.","start_word":119,"end_word":388,"sentiment":"neutral","sentiment_score":0.041233586312996014},{"text":"Perfect.","start_word":389,"end_word":389,"sentiment":"positive","sentiment_score":0.5435160994529724},{"text":"Now I do have here as well next of Ken, your daughter Candice. Is that also correct? Yes. Yeah. Yep. I'm I'm married now. It's not a defect though. I'm married now. So there's another woman.","start_word":390,"end_word":425,"sentiment":"neutral","sentiment_score":0.12821634113788605},{"text":"Perfect.","start_word":426,"end_word":426,"sentiment":"positive","sentiment_score":0.3913326859474182},{"text":"So I will update with that. And when did you guys get married? Oh, congratulations. Yeah. Would you still like would I you still like was to in have Vietnam, but I don't sorry. know What was about that, Adam? once. Right now, I want that place. It's funny. Shape. And shape Yeah. food. Yeah.","start_word":427,"end_word":481,"sentiment":"neutral","sentiment_score":0.07172010838985443},{"text":"Funny Oh, that's great.","start_word":482,"end_word":485,"sentiment":"positive","sentiment_score":0.4853670597076416},{"text":"and stuff there. Yeah. Mhmm. Alright. Now It took me forty fifth. I want I just had the forty fifth.","start_word":486,"end_word":505,"sentiment":"neutral","sentiment_score":0.09276973456144331},{"text":"That was good.","start_word":506,"end_word":508,"sentiment":"positive","sentiment_score":0.3758352100849152},{"text":"yeah. Did you do much for it? Yeah. We had I got two cakes. Oh, yeah.","start_word":509,"end_word":524,"sentiment":"neutral","sentiment_score":0.14569027721881866},{"text":"That's nice.","start_word":525,"end_word":526,"sentiment":"positive","sentiment_score":0.46084484457969666},{"text":"The the party the party place gave us a free cake. That's alright. Yeah. Well, I'll take that.","start_word":527,"end_word":544,"sentiment":"neutral","sentiment_score":0.21935860812664032},{"text":"Okay. That looks pretty awesome.","start_word":545,"end_word":549,"sentiment":"positive","sentiment_score":0.5719754695892334},{"text":"Yeah. And then the big time to try and make it a scream saying happy birthday, sing a song, and they come out with the with the oh, the like, you know, the candles that it's Yeah. all with, you Yep. know, sparklers throughout. So that's pretty good. Yeah. Oh, I that's don't good. I don't I don't get that much in it. I I know it's just their vibe there. It's amazing. Yeah.","start_word":550,"end_word":623,"sentiment":"neutral","sentiment_score":0.06478723138570786},{"text":"Oh, well, that's beautiful. I'm glad you had a good birthday.","start_word":624,"end_word":634,"sentiment":"positive","sentiment_score":0.5296204686164856},{"text":"Yeah. Now, Adam, would you like to still have Candice as your next obtain, or do you want your wife instead? What's that, Canvas? Yes. I have her as your next obtain. So if we can't get in touch with you for some reason, to give her a Yep. call. Yep. Maybe. I thought my my father would be there, but Yeah. I I can I can change it to whoever you want? yeah. My father. Your father? And what's his name? Oh, wait a second. Yep. Ray Gray Gray, did you say? Summerhose. Yep. Summer Hayes. And who's best contact number? Yep. 8476 Seven six. Yep. 239250. 250.","start_word":635,"end_word":743,"sentiment":"neutral","sentiment_score":0.011704759108364037},{"text":"Great. Thank you so much.","start_word":744,"end_word":748,"sentiment":"positive","sentiment_score":0.5408322811126709},{"text":"Now when it comes to your occupation, has any of that changed or still working at Processed. DoorDash? Yep. Yep. Yep. Four Yep. full time worker. Yep. Beautiful. I Yep. haven't I haven't done DoorDash for a while now. That's probably two years. So two and a half Oh, years okay. under DoorDash. Yes. I'll get that updated. So So sorry. What was the new company name? Sorry. I just missed that. company name Viada. Oh, it's still for DoorDash? Oh, no. No. No. Sorry. Company name Viada, b a I a d a. Perfect. And what what is it that you do there? I'm a rendering, so I'm lazy paying on afternoon shift. So Yep. Perfect. So rendering. You said yep. you worked full time, and you started Yep. there about two and a half years ago? Yep. Yep. I've been there twenty twenty one years, so Twenty one. Yes. Perfect. twenty one years. So a long Yeah. That is time. you must enjoy it then. Yeah. It's good. I Yeah. That's good. think that's a while.","start_word":749,"end_word":926,"sentiment":"neutral","sentiment_score":0.017578575760126114},{"text":"It's great. Thanks. Thanks.","start_word":927,"end_word":930,"sentiment":"positive","sentiment_score":0.3949747681617737},{"text":"Yeah. Thanks. Thanks. Yeah. Oh, that's great. And Yep. what is your income at the moment? Okay. What is your income at the moment? Income. Oh, is this 700? $151,700 a week? So 1,700 a week after tax or before tax? After tax. Alright.","start_word":931,"end_word":974,"sentiment":"neutral","sentiment_score":0.06446595134382899},{"text":"Perfect. Yep.","start_word":975,"end_word":976,"sentiment":"positive","sentiment_score":0.46703729033470154},{"text":"So 1,700 per week after tax. And your employer, they just pay you that standard 12% contribution into super. Like, there's no special enterprise bargain agreement or anything like that. It's just kind of like the standard term. Yep. It's getting sounds. Yep. Yep.","start_word":977,"end_word":1020,"sentiment":"neutral","sentiment_score":0.17447148263454437},{"text":"Perfect.","start_word":1021,"end_word":1021,"sentiment":"positive","sentiment_score":0.3462950885295868},{"text":"Yep. Yep. I'll be in the house. Now It's okay. Sorry. yeah. Now with your assets and liabilities here, Adam, I have here that your main property was valued at about 400,000. Is that still the case, or do you know if that's gone up a little bit? Set for 60, we have. Oh, perfect. 4 Got 60. it. Yeah. And I have mortgage at about $1.60. Yep. I got Yep. I got a house in Melbourne. So Oh, yeah. First step. Another so another investment property in Melbourne, I sir. oh, perfect. And how much is that one voter? $5.80? $5.80. Perfect. And how much is on the mortgage for that one? Mortgage. So $5.05 75. About five Is that? 70 foot. Yep. Perfect. And do you have a motor vehicle as well? Okay. The mortgage would be about 500 400 I borrowed against yeah. It would be 500. Yeah. Because I borrowed against my house. Yeah. 100 Okay. thousand. So about So it would be about 500 to 5,000. Yeah. alright. About 500. Okay. Perfect. Yep. And motor vehicle? Do you own a motor vehicle? Yep. I got a Tia Rio. Yep. Perfect. And how much is that one valued at, do you think? $2.19. 219,000? Yep. Yep. Perfect. And do you have anything owing on that one? No. I don't have anything No. now. Oh, that was. Yeah. Perfect. Do you have yeah. And do you have any other assets, Adam, that we haven't gone over? Caravan. Yes. And how much is that well worth? Oh, cheap. It's not cheap. That one. Sold two years ago. That's a cheap old caravan, but it's pretty good inside. So turn up. Yeah.","start_word":1022,"end_word":1304,"sentiment":"neutral","sentiment_score":0.036842225007581206},{"text":"So That's good.","start_word":1305,"end_word":1307,"sentiment":"positive","sentiment_score":0.48544377088546753},{"text":"Like, if you were to sell it, how much do you think? boy. Oh, no. It's probably going up now. So probably so I'm paying so that's $6 or $7. Yeah. Sorry. Was that 6 or 60? 6,000. 6,000 Six thousand. or 4,000. Caravan. Yep. So Yeah. Great. Anything else? that's it. Yep. I'm up And to I the do house in Vietnam, though, but, yeah, it's yep. not in the state. Yeah. Okay. And do you also have the personal loan for about 6,000? Crystal line. No. Alright. No? Okay. That's already Oh, tied up. yeah. Okay. Perfect. I will get rid of that. Now health and lifestyle wise, I have you down here as a nonsmoker. Is that correct? Yep. Yep. All F. last sorry. The mortgage. All all Yes. last. So three houses. Yeah. I'll look it up. It's three houses. Yeah. One house. It's just saying one house, but all three houses, it's let me see. 723,562. That's all about. All up. Okay.","start_word":1308,"end_word":1474,"sentiment":"neutral","sentiment_score":0.013166957534849644},{"text":"Great. Perfect.","start_word":1475,"end_word":1476,"sentiment":"positive","sentiment_score":0.3657563328742981},{"text":"Under yeah. Pretty good. Okay. Yeah. Yeah. Now these Yeah. days. Definitely. Dave.","start_word":1477,"end_word":1489,"sentiment":"neutral","sentiment_score":0.13307514786720276},{"text":"I love I love equity.","start_word":1490,"end_word":1494,"sentiment":"positive","sentiment_score":0.3591746687889099},{"text":"Yep. Yeah. No. That's great. And the with your health, otherwise, has there been any changes to your health in the last twelve months? No. That's been No. good. No. That's That's good. good. I gotta And update my health insurance too. yeah. Your private health insurance? We don't smoke for another year now. So I'm not sure. Yeah. I think over a year, what you can change it up to a year. So we'll Yep. go my premium will go down. So Yep. Yep. Okay. if if you Perfect. quit smoking, yes. So Yes. Now it a does lot. for Okay? sure. It's a lot. Yeah. And how long was it since you stopped smoking or had any nicotine, like, any patches or chewing gum or any nicotine, how long? I never had any nicotine in my I went South Turkey, so Yep. I had Perfect. this nicotine. So So So it's probably good. the Probably eleven for eleven months, I reckon. when Yeah. For about for about a month? So eleven year eleven eleven months without nothing. So Sorry, pretty Adam. good. I just struggle to hear how when did you say was the last time you had a cigarette? Eleven months ago. Eleven months. Okay. Perfect. Yeah. That's why I was vaping, not sniping. Yeah. Yep. Okay. So vaping. And you stopped vaping about eleven months ago. Yep. Yeah. Yep.","start_word":1495,"end_word":1727,"sentiment":"neutral","sentiment_score":0.033186105923335436},{"text":"Great. Perfect.","start_word":1728,"end_word":1729,"sentiment":"positive","sentiment_score":0.5337229371070862},{"text":"Alright. And estate planning wise, do you have a will in place? Yes. Oh, Yep. he's just a little worried. So Great. And do you know if you made a nomination for power of attorney at the same time? yes. Yes. I Great. got three Yep. people on there already. Yeah. I saw the I've done an online one. So, Yep. you know, you do it. I've pretty cheap, it's only a 100 something dollars. Yeah. That's not bad. It's all wheels wheels and stuff. Yeah. And with Yeah. your I'm taking no off. It's it's all yeah. legal.","start_word":1730,"end_word":1828,"sentiment":"neutral","sentiment_score":0.12474101781845091},{"text":"So Oh, that's great.","start_word":1829,"end_word":1832,"sentiment":"positive","sentiment_score":0.628335177898407},{"text":"Because that's usually the the biggest thing. And with your super and stuff like that as well, I do have you here that 33% to go to Candice, 33 to William, and then that's 34 to Kylie. Yep. Yeah. That's correct. Yep. Yes. Correct.","start_word":1833,"end_word":1876,"sentiment":"neutral","sentiment_score":0.15557795051823964},{"text":"Perfect.","start_word":1877,"end_word":1877,"sentiment":"positive","sentiment_score":0.5126814246177673},{"text":"I think I think my I think my insurance insurance, I think it got from my wife. Okay. My Yes. wife. Correct. Yeah. Yeah. But health And insurance. then super. Yep. And it happened to me or whatever. Yeah. Yep.","start_word":1878,"end_word":1917,"sentiment":"neutral","sentiment_score":0.07407806813716888},{"text":"Perfect. And then super will be that way. Great. Yep.","start_word":1918,"end_word":1927,"sentiment":"positive","sentiment_score":0.41928574442863464},{"text":"Now the other thing I do wanna check with you is just kind of, I guess, goals that you are working through or that you are wanting it to achieve. Last time we spoke to you, your focus was just to kind of, you know, keep paying off the mortgage so that Yep. when you do retire, ideally be debt free. Is that still, like, a goal that you're working towards? Yep. Yep. Oh, boy. Yep. Depends on the Melbourne house. Yep. Like, it's yeah. Later on and, like, if we Yep. get something might as it goes up in this 40 and all that. Yeah. I've spent a Just few years. yeah. I was Just planning say to sell that and then pay off the house here. So I've got a house for the base here. That'd be the best Yep. thing Best to case. do. Yep. Yeah. Perfect. Get a And house to pay off. You know? So yeah. No. That's okay. good. And in the meantime, obviously, more equity, which is great. Oh, yes. There's a lot Mhmm. there. That's pretty good. 7 Yeah. 123,000. The Yeah. two houses are still good nowadays nowadays anyway. Yes. Not bad at all. Actually, And my final house in Melbourne is right right next to that's twenty what? Probably about thirty days away for the mall. So oh, perfect. Just Yeah. around Not the corner. that's not that's not bad. And other goals that you are working towards, is there anything else that you are kind of wanting to achieve in the next couple of years or twelve months? Is there anything else you are working towards? I was just saving money. That's about it. Save save save. Yeah. For a rainy Yeah. day, you're gonna save these days. Yeah. Just keep saving. It's kinda gamble and all that. So I Yeah. just save Yeah. and Perfect. And just say I just filled the filled the money up. Yeah. yeah. It's all So yeah.","start_word":1928,"end_word":2261,"sentiment":"neutral","sentiment_score":0.09572463366621269},{"text":"And fucked.","start_word":2262,"end_word":2263,"sentiment":"negative","sentiment_score":-0.4602737426757813},{"text":"with your super as well, I have you down here that at the moment, you would like to retire at the age of six seven. Is that still kind Yes. of the plan? That's right. Yeah. Yeah. An an ideal income per week about $900,100 dollars, or do you think yeah.","start_word":2264,"end_word":2314,"sentiment":"neutral","sentiment_score":0.05374591797590256},{"text":"That sounds good. Perfect. That's right.","start_word":2315,"end_word":2320,"sentiment":"positive","sentiment_score":0.4549181759357453},{"text":"Yeah. That's right. And when it comes to superannuation goals, I have here as well that you are kind of, you know, wanting to maximize that growth as much as possible, and you are kind of, you know, happy to take on a bit of risk short term and seeing bit of fluctuation in order to try to grow that long term, that's still Yep. kind of your your goals? Yep. Yep.","start_word":2321,"end_word":2392,"sentiment":"neutral","sentiment_score":0.2426782250404358},{"text":"Perfect.","start_word":2393,"end_word":2393,"sentiment":"positive","sentiment_score":0.40899160504341125},{"text":"Which kind of just takes me in through. I do wanna ask you a couple of multiple choice question here, Adam. It is no right or wrong answer. Just whatever you feel is the most appropriate for you. And it's just Yep. to see if we need to make any changes to your risk profile. Now have you ever bought direct shares on the stock market yourself? Oh, a long time ago for me. Long time ago? Afterpay when Afterpay was very low, but Yep. then Okay. I pulled that a bit earlier, and it went Yeah. right up. Yeah. Yeah. Sometimes So, sometimes difficult. yeah, I do that 4,000 a month, so it would've been alright if I left the test. I feel like yeah. And that's sometimes Yeah. the tricky thing because it's I guess, the good thing with super and sometimes is that it's long term. And if it's a good investment, sometimes just leaving it through the ups and downs will give you a better outcome. But then it's hard Yep. to know sometimes as well, you know, what's Yep. the the peak and Yep. when I it's need the lowest. to start looking at it not long after that. So Yeah. It is one of these. Yeah. Yeah. That's right. And when it comes through, you know, risk with superannuation, would you say that you are willing to accept, you know, very high risk to try and grow it as much as possible? Just high, moderate, or low? I think it's in high risk now. Yeah. Are you comfortable with not super, super high, but high? Just high. Yeah. I'm too too Yep. high. Yeah. Just just high. Perfect. I don't want the job job me going back to a donor for $0. Yeah. No. Definitely Okay. That's not. funny. That's funny. Yep. Yes. And Yep. when if you were to see, like, a drop in the market, so kind of like you touched on, we've seen a bit of fluctuations the last twelve months. There's a lot that's obviously happened in the world. Obviously, everything in The US with Trump and all the tariffs and everything saw a bit of fluctuation, Yeah. and now more recently It's with the war warm. and everything. Yeah. So if yeah. And if if you kind of obviously saw your superannuation go down, would Yeah. you say that if you had the option to do so, now would be a good time to put more money in while the prices are down, or would you just kind of leave it, wait to see, like, what happens? Hey. Or would What you the hell happened just to you? see what happens?","start_word":2394,"end_word":2845,"sentiment":"neutral","sentiment_score":-0.01473147563834106},{"text":"Great.","start_word":2846,"end_word":2846,"sentiment":"positive","sentiment_score":0.344614177942276},{"text":"I I already fixed my house line, so I've, like, So that's fixed good. it Okay. for five years. Oh, and what did what rate did you get? So six six point ten on the stat and Yeah. Six No. point That's not too nine bad. percent. That's it. That's Yeah. Not too bad. alright.","start_word":2847,"end_word":2901,"sentiment":"neutral","sentiment_score":0.1312233805656433},{"text":"And It's pretty good if if it stays there.","start_word":2902,"end_word":2910,"sentiment":"positive","sentiment_score":0.46179309487342834},{"text":"I yep. mean, if it get worse, it's gonna go over way over. Exactly. So We'll so see. And at least then you have some certainty as well of what the repayments are going to be so you can prep for Yep. that, That's right.","start_word":2911,"end_word":2955,"sentiment":"neutral","sentiment_score":0.05744552239775658},{"text":"which which is good.","start_word":2956,"end_word":2959,"sentiment":"positive","sentiment_score":0.533457338809967},{"text":"And the last question here is if you obviously saw your superannuation go down or any of your assets, Yeah. would that make you feel, you know, optimistic about potential other opportunities, a bit more kind of neutral, not making any further investment, concern, or highly anxious? No. Not not not not anxious. No. No. Just kind of a bit neutral. Understand that that sometimes the nature of the market short term as long as, obviously, long term, that's not the case. Yep. Yep. You Perfect. never know. Yeah. And, Adam, here, that that tells me that you have come out just kind of borderline between our growth and our high growth portfolio. It's only about Yep. a 10% difference between them. You are currently, like you said, in our high growth portfolio. And when we are looking at a time frame, typically in a high growth portfolio, we wanna see at least eight years until retirement to make sure that you Yep. have enough time in the market for those short term fluctuations, which you certainly have. And did you say that you are still quite comfortable with a high growth to try and grow your super as much as possible over the long term? Yep. So Yep. I Great. thought it started ringing. Oh, sorry. I think my mom's trying to ring me. Okay. Yep. Do you need to take it? Because I probably only have about five minutes to go. Do you need to take it? No. It's okay. Over No? my wife Okay. left me. Yes. I'll tryna make it quick for you, and then you can obviously give her a callback. But, basically I'm a bitch. I'm a busy manager. I've never stopped. exactly. I'm at the gym now, High so high demand. yes. I do, man. I'm two two hours on the treadmill now, so that's what I used Yes. to do. Oh, that's Yeah.","start_word":2960,"end_word":3280,"sentiment":"neutral","sentiment_score":0.0003463398270610708},{"text":"good.","start_word":3281,"end_word":3281,"sentiment":"positive","sentiment_score":0.45043325424194336},{"text":"Yeah. Yeah. Yeah. Multitasking. I'm on a train to go every night. So it looks like 28 kilos. Oh, wow. That's Yeah.","start_word":3282,"end_word":3303,"sentiment":"neutral","sentiment_score":0.15350441634655},{"text":"great.","start_word":3304,"end_word":3304,"sentiment":"positive","sentiment_score":0.44429442286491394},{"text":"Yeah. Yeah. I I went this Yeah. morning as yeah. No. I went this morning as well, but I didn't do two hours. Only only one hour. But, Adam, the last thing here is those documents I mentioned. So when you have a moment, obviously, not now, have a look through the email. If you have any questions with the documents, let me know. But, essentially, what you will see there is you will have your super and insurance summary. Now that shows you your current super balance. So your super Yep. balance at the moment in Hub 24 is around 116,859. And then you also have your one part insurance. So Yep. you have 750,000 worth of life and total permanent disability insurance. Correct. You do. And after the tax rebate, premium is 2,948. Now I know you mentioned as well that we do have you down as a smoker on this. And Yep. when it's been so insurance needed to be twelve months since the Yep. last vape or cigarette or anything before they can get rid of the smoker's rate. So Yep. what I can do here is I can make a note that in about four weeks is that when you it's been twelve months for you? Yep. Yeah. Sounds good. So I will get the team to give you a call in about four weeks just And to I confirm can review it's it too. exactly. And then we can look at removing those smokers right for you and Yeah. make I think it a bit it cheaper. it does it does a big I think it does a bit a lot. It it does. Smokers, right, they do add an increase in premium because they see it as an increased risk. So, Yep. yeah, once it's been twelve months, we can definitely review that. So I will make a little note for the team to give you a call in about four weeks through to get that sorted, and that will make it cheaper.","start_word":3305,"end_word":3644,"sentiment":"neutral","sentiment_score":0.041294234804809093},{"text":"Yes. That's good. Otherwise, you are happy with those insurances.","start_word":3645,"end_word":3654,"sentiment":"positive","sentiment_score":0.5310534238815308},{"text":"Like, those amounts covers, obviously, the debt if something were to happen and still leaves a bit of extra to the family. Yeah. You're still happy That's with okay. that? Yeah. The insurance is under my voice mail. Okay? You know what I mean? Yes. I can triple check for you after, but I do believe so. But I will triple Yep. check It's that under that's late. Yep. yes. That The it's insurance for is under here now. Yep. for her. Yep. Now with Oh. your portfolio, you will see that one attached as well, and that one gives you a bit of a breakdown of your portfolio over the last twelve months. Now Yep. so kind of what you touched on as well, we have seen, you know, bit of fluctuations in the last twelve months. And in the last twelve months. Yep. And kind of, like, despite everything, I guess, over the past year, so after fees and everything like that have come out of the account, it's kind of been broadly stable. So it's only been a bit of small movement of around 1.5%, Yep. which is Yep. kind of quite normal given what's happened in the last twelve months. So, overall, a lot of the investments have hold up, you know, quite well. A move of that size is relatively minor with the normal market fluctuation. Yep.","start_word":3655,"end_word":3886,"sentiment":"neutral","sentiment_score":0.10485541210349264},{"text":"You know, some some of the investments have done really well, like your battery tech, global agriculture, and Asian markets have performed really well.","start_word":3887,"end_word":3910,"sentiment":"positive","sentiment_score":0.5292442440986633},{"text":"And it's kind of been spread across, you know, different sectors and regions for you. But what I would like to do and go and have a bit more research in one of your investments, which is the Australian market or your Benelong Australian equity, That one has had a bit of a tougher year at the moment. I've been a couple of reasons Yeah. why that investment have underperformed a little bit. And because it's always an ever evolving market and Uh-huh. things are changing, Yep. it is good to review it. So if you are happy for me to do so, what I would like to do is go and have a bit more in-depth in your portfolio to see if we need to make any changes on some of those investments make Yep.","start_word":3911,"end_word":4046,"sentiment":"neutral","sentiment_score":0.07614094018936157},{"text":"sure that we can, you know, maximize that growth for you and put in put you in the best position.","start_word":4047,"end_word":4066,"sentiment":"positive","sentiment_score":0.523926317691803},{"text":"Are you happy Yep. for me to kind of go and do that in the back end? Yep. No worries. Yeah.","start_word":4067,"end_word":4087,"sentiment":"neutral","sentiment_score":0.12404271960258484},{"text":"Great. Sounds good. Perfect.","start_word":4088,"end_word":4091,"sentiment":"positive","sentiment_score":0.5244688987731934},{"text":"Now the last thing I do wanna I'm mention, sorry. I've Adam, just got my car. no. That's that's okay, is you also have a financial services guide in the document. That's one of those compliance Yep. documents. You can have a read over that in your own time, but gives you all the important information that you need to know about us. Yep. And the last thing is when you do have a look at the documents, when you click on the link, it will get you to sign through documents. Now those two documents is your ongoing service agreement, and that's just to say that Yep.","start_word":4092,"end_word":4199,"sentiment":"neutral","sentiment_score":0.08939070999622345},{"text":"you are happy to stay on as a client for the next twelve months.","start_word":4200,"end_word":4213,"sentiment":"positive","sentiment_score":0.38329556584358215},{"text":"But there's no lock in contract in any way. So if at any point in time you are not happy, there is no lock in contract. There is no changes to the fees at all.","start_word":4214,"end_word":4248,"sentiment":"neutral","sentiment_score":-0.028123324257986887},{"text":"It stays exactly the same at that 1.65%.","start_word":4249,"end_word":4256,"sentiment":"positive","sentiment_score":0.394658088684082},{"text":"And that's basically Yeah.","start_word":4257,"end_word":4260,"sentiment":"neutral","sentiment_score":0.258968323469162},{"text":"just so we can keep servicing you and your account. And then the last one, it is just a tax file number, just a compliance form to say that we are keeping your tax file number secure on file.","start_word":4261,"end_word":4299,"sentiment":"positive","sentiment_score":0.3846735656261444},{"text":"So when you Yep. have a moment, have a read through the documents. Any questions, let me know. If not, if it Yep. all makes sense, I'll I'll need you to sign those documents when you have a moment. They will come through, and I'll get notified, and I will get that all loaded in your account. But Yep. while I do have you on the phone, I would like to book you in for maybe in about ten days or so, and that's when we can go through the research I've done on your portfolio to see if we wanna make Yep. some changes. So Yep. when is typically a best time for you? Is it normally around this time? Yep. Yep. At this time. It's a good About time this this time? time. But Yep.","start_word":4300,"end_word":4436,"sentiment":"neutral","sentiment_score":0.12240336090326308},{"text":"Perfect.","start_word":4437,"end_word":4437,"sentiment":"positive","sentiment_score":0.3752146065235138},{"text":"Yep. And the good thing as well from next week onwards, there is no daylight saving, so it makes it a bit easier. Sorry. Let me see here. I could do Tuesday April 14 at Yep. 9AM. Would that That's work? fine. Yeah. That would work. Yeah.","start_word":4438,"end_word":4484,"sentiment":"neutral","sentiment_score":0.15686149895191193},{"text":"That sounds That would good work.","start_word":4485,"end_word":4490,"sentiment":"positive","sentiment_score":0.3861897885799408},{"text":"to me.","start_word":4491,"end_word":4492,"sentiment":"neutral","sentiment_score":0.2934313714504242},{"text":"Perfect.","start_word":4493,"end_word":4493,"sentiment":"positive","sentiment_score":0.4579540491104126},{"text":"And would you like a reminder text sent, like, an hour before the appointment in case anything changes for you? Yeah.","start_word":4494,"end_word":4514,"sentiment":"neutral","sentiment_score":0.22805295884609225},{"text":"That sounds great. Yeah. Perfect. And what I'm happy I'll also do, what I'll also do, Adam, is I will make a note for the team here as well.","start_word":4515,"end_word":4543,"sentiment":"positive","sentiment_score":0.5127114057540894},{"text":"So with after that. I've spoken to you on the April 14, they will then reach out a couple of weeks after that to get those smokers right removed as well to make the premium a bit cheaper for you. Yep. No worries. Yeah.","start_word":4544,"end_word":4587,"sentiment":"neutral","sentiment_score":0.24359330534935},{"text":"Perfect.","start_word":4588,"end_word":4588,"sentiment":"positive","sentiment_score":0.4840807616710663},{"text":"Now I will let you go and get on that with your day and return the phone calls. But do you have any other questions before I let you go today?","start_word":4589,"end_word":4619,"sentiment":"neutral","sentiment_score":0.12656427919864657},{"text":"I'm pretty happy with that. No. Great. It does the job.","start_word":4620,"end_word":4630,"sentiment":"positive","sentiment_score":0.5473162531852722},{"text":"This Yeah. is Yeah. going up a bit. I see Yeah.","start_word":4631,"end_word":4641,"sentiment":"neutral","sentiment_score":0.170442134141922},{"text":"first, so pretty happy with that. Yeah. Perfect.","start_word":4642,"end_word":4649,"sentiment":"positive","sentiment_score":0.4754484593868256},{"text":"Well, what I'll do is I will let you go and get on with your day. And then on the fourteenth, when we catch up, we'll go through your portfolio and the investments to do a bit of updated projection of how things are tracking for you as well. Yep. This Yep. is just it's good to do every now and then and review those investments just to make sure that we have you in the best options possible.","start_word":4650,"end_word":4728,"sentiment":"neutral","sentiment_score":0.2338274121284485},{"text":"Thank you very much for your Yep. help. You're done well.","start_word":4729,"end_word":4739,"sentiment":"positive","sentiment_score":0.5080974102020264},{"text":"No. No problem at all. Thank you so much, Adam, and I look You must forward to speaking yep. Yep. with you. You What's must that? have Sorry? a sore you must have a sore At at the end throat of the week, I do. and Or even when I get talking home, sometime, all yes. Which is it's but day.","start_word":4740,"end_word":4800,"sentiment":"neutral","sentiment_score":0.05632546544075012},{"text":"I do love it.","start_word":4801,"end_word":4804,"sentiment":"positive","sentiment_score":0.334357887506485},{"text":"So that's Oh, good. But I yes. I I I hear I hear a sound of T cell in The Philippines, and they say like, oh my god. Oh It's my god. That's yes. so far. I like that really intense conditions. I'm like, oh my god. I don't understand what you're talking about, but that's so fast. Yes. No. Very much so. Yes. At the end of the day, you do get a little bit little bit sore throat, but it's not too Yep. bad. Yep. I do enjoy You it. you must have a lot of you must have a lot of water on the hands. Oh, I do. I do very much so. Well, that's good. That's it. You need it. You need it. No worries. Yeah.","start_word":4805,"end_word":4934,"sentiment":"neutral","sentiment_score":0.007146341740511931},{"text":"Perfect.","start_word":4935,"end_word":4935,"sentiment":"positive","sentiment_score":0.3945919871330261},{"text":"No. Well, I look It's forward to speaking with you on the fourteenth, I have a Adam. I'm speaking to you. That's a quick Yeah. number of my number of Tuesday payday for me today, so it's good.","start_word":4936,"end_word":4973,"sentiment":"neutral","sentiment_score":0.23014944791793823},{"text":"It's Yes. a good day today. Great. Perfect. Well, you enjoy the rest of your day, and I will speak to you soon. You you too. Have a good Mhmm.","start_word":4974,"end_word":5003,"sentiment":"positive","sentiment_score":0.6170263886451721},{"text":"day.","start_word":5004,"end_word":5004,"sentiment":"neutral","sentiment_score":0.3039822578430176},{"text":"Thank Thanks you, for that. Adam.","start_word":5005,"end_word":5010,"sentiment":"positive","sentiment_score":0.7149975895881653},{"text":"Bye. Alright. Bye.","start_word":5011,"end_word":5013,"sentiment":"neutral","sentiment_score":0.20357957482337952}],"average":{"sentiment":"neutral","sentiment_score":0.0909821126865268}}}}