{"metadata":{"transaction_key":"deprecated","request_id":"019f15d0-082b-7c63-825a-6fa84f51fd86","sha256":"256aab258ffd1a4c2f772b0173a67cbaf29eb3d4243289c56e72add01f2b9758","created":"2026-06-29T23:56:23.630Z","duration":6.9119377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":20},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. I'm not available at the moment. Please leave me a message. Thanks.","confidence":0.9970703,"words":[{"word":"hi","start":0.24,"end":0.74,"confidence":0.99658203,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.20318660140037537},{"word":"i'm","start":0.88,"end":1.12,"confidence":0.91796875,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.5187761187553406},{"word":"not","start":1.12,"end":1.36,"confidence":0.99902344,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.613631010055542},{"word":"available","start":1.36,"end":1.76,"confidence":0.9980469,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.5614429116249084},{"word":"at","start":1.76,"end":1.92,"confidence":0.9863281,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.6271047592163086},{"word":"the","start":1.92,"end":2.0,"confidence":0.68310547,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6779050230979919},{"word":"moment","start":2.0,"end":2.48,"confidence":0.9970703,"punctuated_word":"moment.","sentiment":"negative","sentiment_score":-0.6196402311325073},{"word":"please","start":2.48,"end":2.8,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.4841551184654236},{"word":"leave","start":2.8,"end":2.96,"confidence":0.94140625,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.31437283754348755},{"word":"me","start":2.96,"end":3.04,"confidence":0.9873047,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.3203646242618561},{"word":"a","start":3.04,"end":3.1999998,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2598046064376831},{"word":"message","start":3.1999998,"end":3.6999998,"confidence":0.9995117,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.2783541977405548},{"word":"thanks","start":3.76,"end":4.26,"confidence":0.9995117,"punctuated_word":"Thanks.","sentiment":"neutral","sentiment_score":0.08072690665721893}],"paragraphs":{"transcript":"\nHi. I'm not available at the moment. Please leave me a message. Thanks.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.74,"sentiment":"neutral","sentiment_score":-0.20318660140037537},{"text":"I'm not available at the moment.","start":0.88,"end":2.48,"sentiment":"negative","sentiment_score":-0.6030833423137665},{"text":"Please leave me a message.","start":2.48,"end":3.6999998,"sentiment":"neutral","sentiment_score":-0.331410276889801},{"text":"Thanks.","start":3.76,"end":4.26,"sentiment":"neutral","sentiment_score":0.08072690665721893}],"sentiment":"negative","sentiment_score":-0.4152316256211354,"num_words":13,"start":0.24,"end":4.26}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. I'm not available at the moment. Please leave me a message. Thanks.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.74,"sentiment":"neutral","sentiment_score":-0.20318660140037537},{"text":"I'm not available at the moment.","start":0.88,"end":2.48,"sentiment":"negative","sentiment_score":-0.6030833423137665},{"text":"Please leave me a message.","start":2.48,"end":3.6999998,"sentiment":"neutral","sentiment_score":-0.331410276889801},{"text":"Thanks.","start":3.76,"end":4.26,"sentiment":"neutral","sentiment_score":0.08072690665721893}],"sentiment":"negative","sentiment_score":-0.4152316256211354,"channel":1,"num_words":13,"start":0.24,"end":4.26}]},"summary":{"result":"success","short":"Hi. I'm not available at the moment. Please leave me a message. Thanks."},"intents":{"segments":[{"text":"Thanks.","start_word":12,"end_word":12,"intents":[{"intent":"Leave message","confidence_score":0.63411313}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.20318660140037537},{"text":"I'm not available at the moment.","start_word":1,"end_word":6,"sentiment":"negative","sentiment_score":-0.5861880779266357},{"text":"Please leave me a message. Thanks.","start_word":7,"end_word":12,"sentiment":"neutral","sentiment_score":-0.2159494310617447}],"average":{"sentiment":"negative","sentiment_score":-0.381280517578125}}}}