{"metadata":{"transaction_key":"deprecated","request_id":"01a0d69f-339d-7dc3-a900-7a4f2adbd4f4","sha256":"f12bffff767465cf4b08d2aa7aa21ad8b306e66d0e5b308374cce471aeffd573","created":"2026-09-25T03:32:34.126Z","duration":24.551937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":57,"output_tokens":57},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":57,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send a message as a text. Your voice message is being converted to text and will be sent as an SMS. Goodbye.","confidence":1.0,"words":[{"word":"hi","start":0.48,"end":0.88,"confidence":0.9995117,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.2509913146495819},{"word":"the","start":0.88,"end":1.12,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.6154357194900513},{"word":"person","start":1.12,"end":1.4399999,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.5700014233589172},{"word":"you","start":1.4399999,"end":1.5999999,"confidence":0.99902344,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.6642395257949829},{"word":"have","start":1.5999999,"end":1.76,"confidence":1.0,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.6841046810150146},{"word":"called","start":1.76,"end":2.08,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.712347149848938},{"word":"is","start":2.08,"end":2.32,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.7769377827644348},{"word":"not","start":2.32,"end":2.56,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.7957696914672852},{"word":"available","start":2.56,"end":3.06,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.6992943286895752},{"word":"please","start":3.52,"end":3.84,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.5770484209060669},{"word":"leave","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.43219801783561707},{"word":"a","start":4.08,"end":4.24,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5083359479904175},{"word":"short","start":4.24,"end":4.72,"confidence":1.0,"punctuated_word":"short","sentiment":"negative","sentiment_score":-0.3627735376358032},{"word":"ten","start":4.72,"end":5.04,"confidence":0.9716797,"punctuated_word":"ten","sentiment":"negative","sentiment_score":-0.4968056380748749},{"word":"second","start":5.04,"end":5.52,"confidence":0.99902344,"punctuated_word":"second","sentiment":"negative","sentiment_score":-0.48105356097221375},{"word":"message","start":5.52,"end":6.0,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5274158716201782},{"word":"after","start":6.0,"end":6.24,"confidence":1.0,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.32044854760169983},{"word":"the","start":6.24,"end":6.3999996,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.45865771174430847},{"word":"tone","start":6.3999996,"end":6.72,"confidence":0.9526367,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.4413773119449615},{"word":"and","start":6.72,"end":6.8799996,"confidence":1.0,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.4937615096569062},{"word":"we'll","start":6.8799996,"end":7.12,"confidence":0.99902344,"punctuated_word":"we'll","sentiment":"negative","sentiment_score":-0.4943041503429413},{"word":"send","start":7.12,"end":7.3599997,"confidence":1.0,"punctuated_word":"send","sentiment":"negative","sentiment_score":-0.4515900909900666},{"word":"a","start":7.3599997,"end":7.52,"confidence":0.54589844,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.41964608430862427},{"word":"message","start":7.52,"end":7.8399997,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.3788218498229981},{"word":"as","start":7.8399997,"end":8.08,"confidence":0.99609375,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.4484483003616333},{"word":"a","start":8.08,"end":8.24,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5054601430892944},{"word":"text","start":8.24,"end":8.74,"confidence":1.0,"punctuated_word":"text.","sentiment":"negative","sentiment_score":-0.4510130882263184},{"word":"your","start":19.285,"end":19.605,"confidence":0.9980469,"punctuated_word":"Your","sentiment":"negative","sentiment_score":-0.6123884916305542},{"word":"voice","start":19.605,"end":19.845001,"confidence":1.0,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.465072363615036},{"word":"message","start":19.845001,"end":20.244999,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.4656281769275666},{"word":"is","start":20.244999,"end":20.405,"confidence":0.94628906,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.5761326551437378},{"word":"being","start":20.405,"end":20.725,"confidence":1.0,"punctuated_word":"being","sentiment":"negative","sentiment_score":-0.5783951282501221},{"word":"converted","start":20.725,"end":21.125,"confidence":1.0,"punctuated_word":"converted","sentiment":"negative","sentiment_score":-0.5660273432731628},{"word":"to","start":21.125,"end":21.365,"confidence":0.99902344,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.5400363206863403},{"word":"text","start":21.365,"end":21.605,"confidence":1.0,"punctuated_word":"text","sentiment":"negative","sentiment_score":-0.5742872357368469},{"word":"and","start":21.605,"end":21.765,"confidence":0.9902344,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.5461490154266357},{"word":"will","start":21.765,"end":21.925,"confidence":1.0,"punctuated_word":"will","sentiment":"negative","sentiment_score":-0.5608639121055603},{"word":"be","start":21.925,"end":22.085,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.4773007035255432},{"word":"sent","start":22.085,"end":22.325,"confidence":1.0,"punctuated_word":"sent","sentiment":"negative","sentiment_score":-0.4427828192710877},{"word":"as","start":22.325,"end":22.485,"confidence":0.99609375,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.408738374710083},{"word":"an","start":22.485,"end":22.645,"confidence":0.99902344,"punctuated_word":"an","sentiment":"negative","sentiment_score":-0.4356456398963928},{"word":"sms","start":22.645,"end":23.145,"confidence":1.0,"punctuated_word":"SMS.","sentiment":"negative","sentiment_score":-0.413071870803833},{"word":"goodbye","start":23.445,"end":23.945,"confidence":0.9995117,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.4075027406215668}],"paragraphs":{"transcript":"\nHi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send a message as a text. Your voice message is being converted to text and will be sent as an SMS. Goodbye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.48,"end":0.88,"sentiment":"neutral","sentiment_score":-0.2509913146495819},{"text":"The person you have called is not available.","start":0.88,"end":3.06,"sentiment":"negative","sentiment_score":-0.6897662878036499},{"text":"Please leave a short ten second message after the tone, and we'll send a message as a text.","start":3.52,"end":8.74,"sentiment":"negative","sentiment_score":-0.4582866546180513},{"text":"Your voice message is being converted to text and will be sent as an SMS.","start":19.285,"end":23.145,"sentiment":"negative","sentiment_score":-0.5108346700668335},{"text":"Goodbye.","start":23.445,"end":23.945,"sentiment":"negative","sentiment_score":-0.4075027406215668}],"sentiment":"negative","sentiment_score":-0.5136814928332041,"num_words":43,"start":0.48,"end":23.945}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send a message as a text. Your voice message is being converted to text and will be sent as an SMS. Goodbye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.48,"end":0.88,"sentiment":"neutral","sentiment_score":-0.2509913146495819},{"text":"The person you have called is not available.","start":0.88,"end":3.06,"sentiment":"negative","sentiment_score":-0.6897662878036499},{"text":"Please leave a short ten second message after the tone, and we'll send a message as a text.","start":3.52,"end":8.74,"sentiment":"negative","sentiment_score":-0.4582866546180513},{"text":"Your voice message is being converted to text and will be sent as an SMS.","start":19.285,"end":23.145,"sentiment":"negative","sentiment_score":-0.5108346700668335},{"text":"Goodbye.","start":23.445,"end":23.945,"sentiment":"negative","sentiment_score":-0.4075027406215668}],"sentiment":"negative","sentiment_score":-0.5136814928332041,"channel":1,"num_words":43,"start":0.48,"end":23.945}]},"summary":{"result":"success","short":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send a message as a text. Your voice message is being converted to text and will be sent as an SMS. Goodbye."},"intents":{"segments":[{"text":"Goodbye.","start_word":42,"end_word":42,"intents":[{"intent":"Leave message","confidence_score":0.12331494},{"intent":"Send text","confidence_score":0.051376533}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.2509913146495819},{"text":"The person you have called is not available. Please leave a short ten second message after the tone, and we'll send a message as a text. Your voice message is being converted to text and will be sent as an SMS. Goodbye.","start_word":1,"end_word":42,"sentiment":"negative","sentiment_score":-0.5159526467323303}],"average":{"sentiment":"negative","sentiment_score":-0.5066557432475843}}}}