{"metadata":{"transaction_key":"deprecated","request_id":"019eedd8-fbb3-7422-8ff8-0c96ab592801","sha256":"a687dcc342e25cc168234475f928d01ea8462fa38f39fbd73d1a599c800e02d1","created":"2026-06-22T05:41:21.765Z","duration":6.6239376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":26},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your","confidence":1.0,"words":[{"word":"been","start":0.24,"end":0.48,"confidence":0.8388672,"punctuated_word":"Been","sentiment":"negative","sentiment_score":-0.7717969417572021},{"word":"forwarded","start":0.48,"end":0.79999995,"confidence":0.9980469,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.8329420685768127},{"word":"to","start":0.79999995,"end":0.96,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8204598426818848},{"word":"voice","start":0.96,"end":1.28,"confidence":0.9941406,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.7891829609870911},{"word":"mail","start":1.28,"end":1.78,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.7729436159133911},{"word":"the","start":2.0,"end":2.1599998,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8690155148506165},{"word":"person","start":2.1599998,"end":2.56,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8247173428535461},{"word":"you","start":2.56,"end":2.72,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.8622541427612305},{"word":"are","start":2.72,"end":2.8799999,"confidence":0.61865234,"punctuated_word":"are","sentiment":"negative","sentiment_score":-0.861258864402771},{"word":"trying","start":2.8799999,"end":3.12,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.8856073617935181},{"word":"to","start":3.12,"end":3.28,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8482113480567932},{"word":"reach","start":3.28,"end":3.52,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.868486225605011},{"word":"is","start":3.52,"end":3.76,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9042894244194032},{"word":"not","start":3.76,"end":3.9199998,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8929292559623718},{"word":"available","start":3.9199998,"end":4.42,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.845535397529602},{"word":"at","start":4.88,"end":5.12,"confidence":1.0,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.37073177099227905},{"word":"the","start":5.12,"end":5.2,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.36440637707710266},{"word":"tone","start":5.2,"end":5.6,"confidence":0.99853516,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.3730798363685608},{"word":"please","start":5.6,"end":5.92,"confidence":1.0,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.382434755563736},{"word":"record","start":5.92,"end":6.16,"confidence":0.99902344,"punctuated_word":"record","sentiment":"negative","sentiment_score":-0.37559741735458374},{"word":"your","start":6.16,"end":6.6239376,"confidence":0.99316406,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.18532750010490415}],"paragraphs":{"transcript":"\nBeen forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your","paragraphs":[{"sentences":[{"text":"Been forwarded to voice mail.","start":0.24,"end":1.78,"sentiment":"negative","sentiment_score":-0.7974650859832764},{"text":"The person you are trying to reach is not available.","start":2.0,"end":4.42,"sentiment":"negative","sentiment_score":-0.8662304878234863},{"text":"At the tone, please record your","start":4.88,"end":6.6239376,"sentiment":"negative","sentiment_score":-0.3419296095768611}],"sentiment":"negative","sentiment_score":-0.7000575221720196,"num_words":21,"start":0.24,"end":6.6239376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your","paragraphs":[{"sentences":[{"text":"Been forwarded to voice mail.","start":0.24,"end":1.78,"sentiment":"negative","sentiment_score":-0.7974650859832764},{"text":"The person you are trying to reach is not available.","start":2.0,"end":4.42,"sentiment":"negative","sentiment_score":-0.8662304878234863},{"text":"At the tone, please record your","start":4.88,"end":6.6239376,"sentiment":"negative","sentiment_score":-0.3419296095768611}],"sentiment":"negative","sentiment_score":-0.7000575221720196,"channel":1,"num_words":21,"start":0.24,"end":6.6239376}]},"summary":{"result":"success","short":"Been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your"},"intents":{"segments":[{"text":"The person you are trying to reach is not available.","start_word":5,"end_word":14,"intents":[{"intent":"Leave voicemail","confidence_score":0.28139994}]}]},"sentiments":{"segments":[{"text":"Been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your","start_word":0,"end_word":20,"sentiment":"negative","sentiment_score":-0.7101773619651794}],"average":{"sentiment":"negative","sentiment_score":-0.7101773482102615}}}}