{"metadata":{"transaction_key":"deprecated","request_id":"019f265e-254a-7d32-b72e-779f28694b37","sha256":"c4f6d2e3ce56182db0fc57714ba6996e191575c9dd738736d92cb2f77bbe87d9","created":"2026-07-03T05:05:34.670Z","duration":1496.5199,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":4180,"output_tokens":124},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":4495,"output_tokens":4504},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":4495,"output_tokens":280}},"results":{"channels":[{"alternatives":[{"transcript":"Hello? Hi, Wilson. Yep. Ross here again. How are you, man? I'm very well, buddy. Now things going. Mhmm. Yeah. Actually, I tried calling you a few times. I'm not seeing, like, you're you're quite busy. Yep. Sorry? Hello? Mhmm. Yeah. It's too easy. Yep. I can hear you. Like, you mean you want to create like, you get new numbers or, like, just add an existing one? Mhmm. Yep. Mhmm. Yep. We can assign you within one to two days business days. Yep. We cannot find you. Yeah. Right. Call recordings. Yep. Mhmm. Mhmm. Yep. Yeah. If you remember, like, he said, like, we can do that. That's possible. Like, you can jump into a call without knowing, and you can listen to, like, what the guys are talking. Yep. Yeah. Definitely. About the I think about he said about the AI automation, I think. K. I'll cross verify with him about the thing you asked for. And any questions? Yep. Already sent you through on your email. Mhmm. Holding. Okay. Alright. Uh-huh. Uh-huh. Right. Because the porting will take, like, like, around two to six weeks, I think he mentioned. So for the time being yep. Yeah. For the time being, we'll provide you with the temporary thing. Mhmm. Yep. Yep. No. No. You you will be able to receive that. Yeah. Right. There won't be any disruption. Correct. Right. Mhmm. Rough. K. I have sent it to wilson@azsolar.com.eu. On Tuesday, June 23. That's a follow-up, I think. Yeah. On June 12. Yep. I think you can search, like, Techcom Cloud phone system proposal. You will find it. Sorry? Nope. Do you want me to forward you? Mhmm. Okay. As I mentioned, I think it's about the, you mentioned about, like, jumping into a call between your colleague and the customer. I think it's about, yeah. Check. Hey, Wilson. How are you? Certainly good. Yeah. Sorry. What we can do? It's okay. Mhmm. So that's for your IVR. Right? So you want IVR, like, press 1 for sales, press 2 for support, those things. Yeah. So that's like implementation cost one thing and then there is no recurring cost for that. You can you can ask us to change it. No issues. It's part of the package. No. No. No. It's part of the support. Yeah. So that's basically we need either you actually provide us voice messages or we can we can record it for you based on the AI. So for example, let's say, thanks for calling our business and we are not available. So all those messages, we can do it via AI or you if you have someone in your team who can do it, then it's good. We can just provide you the script and you can do it. Call flow mapping is basically once you agree, we'll sit with you, and we'll discuss about the call flow, how we want to actually route the calls when someone calls in. And it's like advanced scenarios. For example, there is a holiday, we will create all those things in the back end. So like all the large corporations, they use the system to automate the calls when they are not available. It's standard, but we we need to check. Who is your current provider? Yeah. So generally, four weeks is very standard. Sometimes they take six weeks because they have to clean clear all your dues, and they can then then they can release the numbers. Okay? So that's what but sometimes we have seen, like, we we got to, like, get it done in within week as well, but four to six is is a standard time across the industry. Okay? But the good thing is we will set up your system so you can start using it. And when we log the porting date, we will cut over to the old numbers so you can start using them. Temporary numbers. Temporary numbers. Yeah. Yeah. Yeah. Yeah. So okay. So so two ways of working. Right? One way is, is, let's say let's say you want to let's say we got a porting date for maybe July 10. Right? So we actually we can actually enable all the users on July 10 morning. They can use it. But again, sometimes it's like a hurdle because it's a new system. They don't know how to use it. So better we actually give them temporary numbers to test it, make sure they know how to make calls, how to receive calls, all those things. And at the time of cut over, we'll just set the numbers, and they can start getting the old calls and the old numbers. Okay? So that's how, generally, it works. No. No. No. Better no. They are they are only they are mainly for your training your people. Okay? So let's say, make sure all the staff is trained. Okay? So we just need to give them temporary number to test it. Otherwise, we can, like, set up a one hour session with your teams. We can just show them how how the system works. And and at the time of porting, they can actually use it. It's up to you how you want to do it. Like, we we are doing one other midsize customer. They are, like, 100 seats medical practice, and they tested the system for a couple of months. Now they're happy. And this month, I think July 9, we're doing the cutover. So they're already using the numbers, and just the cutover, we will just swipe them with the old numbers. They will start getting and sending calls via the old numbers, the existing numbers once the port is completed. Okay? Yes. So then the temporary number, the one we give you? Yeah. That's the temporary number we're gonna display. Yeah. So if you start the system if you if you start using the system now, they will be they will call you on the same number, temporary number. Okay? Because there is no way we can mask your number at the moment. Okay? So we have to use we have to give you a temporary number to use it or you can just use temporary number for the testing. And once all good, then basically, you can start using the production number. Okay? How many users do you have? Nine users. So in my view, what we can do, we can actually give you one account. Right? So you can share that account across the people. They can start make some test calls. And during the during the porting period, they can test it. So they can use the existing system or the time of cut over, they can just start using the system straight away. That that will be another approach, Harrison. Okay? Yeah. Yeah. It's your exactly. Exactly. Yeah. Yep. So if you don't want to do that, I would say better way basically, you can actually activate one or two account for testing so that you can train your people on, like, half an hour daily or something. And then once we porting completed, then they can start using the system straight away. Porting is very straightforward job. Once we get the numbers onboarded, within five minutes, they can start using it. Okay? So what we can do, we can create their accounts day before. Okay? And then they can just log in in. Next day, they will come. They will see the old numbers coming to the new account, and it's working smooth. Okay? And we can provide the standby support as well. In case someone have any issues, they can call me directly or they can message us or Teams or email, whatever. So we we can do that. Yeah. In case they are overseas, they can reach out to someone else as well. Mhmm. Yeah. I told you. We can give you that that feature, call whispering. No. We can give you. We can give you the facility. Yeah. There are so many new features we are adding. Call whispering is one of that. So definitely we can give you. K? Pricing already gave you. Right? There is not much space. What are you after? Mhmm. I don't know. A code is not in front of me, but whatever whatever you got from Ross, that's the code for you. Yeah. He can see you. But do we have a code in front of you? Yeah. So just by the way, I think we gave you the code per user per user. Right? You have the price there, isn't it? Yeah. So whatever. Unit price. Yeah. Yeah. Whatever is there, so that's price per user. So if tomorrow you're going to add five more numbers should you come again? That's for your number. That's for the DID. That's for the DID. Yeah. That's for the phone number, like 0309 or whatever number you wanna have. That's for that. And then you then you have a different password for the mobile number. It's up to you which one you want to go with. You want mobile number? You want yeah. Yeah. Then then you can ignore the auto auto cost. That's not applicable to you. If you don't want local numbers, you can skip that. Yeah. Let's just remove the all a Jio number and send the quote with the mobile number. Okay? Okay. How many Do you know you want 10, Wilson? How many and after? You want you're after 15 users or 10 users? Okay. Yep. Okay. No stress. All good. Okay. No issues, doctor. We'll we'll send you the quote after this call and you open this. Anything else, Vincent? Yep. That's all it is. You want more advanced features now? You want more advanced features now? We recently added the wall board and heat maps as well. So you will see what time mostly calls are coming and all. Those things also I didn't some AI features we're gonna introduce in next fifteen days time. It's there, but it just we're releasing slowly to customers. Okay. So those AI features will be also there. I don't want to call and fix and all. Yeah. Even we can give capability natively to answer the calls as an agent and pass for the call based on the who is calling, who is not. Okay? So that feature is also gonna come. Yeah. Conference is there. Yeah. Yeah. So those are very basic features. That may be something like a stress test. We don't see any limit so far. Okay. Because other customer didn't ask the feature before. Yeah. Should be okay. Should be okay. Should be okay. You can test it. 4510. No problems. You can test it also. There is no issue. Even now, I'm calling from the same thing, and I have hired Harry. This is a conference call. Right. Yeah. It's included. All included. Yep. No worries. Right away, like, after the call, I'll send you the new code. Okay. Yeah. Thank you. Thanks, Wilson. Thank you. Oh, okay. Alright. Mhmm. Mhmm. Alright. No worries, man. I'll do. Okay. Thanks. Thanks, Wilson. We'll send you through.","confidence":0.9892578,"words":[{"word":"hello","start":4.3199997,"end":4.8199997,"confidence":0.9555664,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.02977360412478447},{"word":"hi","start":6.08,"end":6.3199997,"confidence":0.82373047,"punctuated_word":"Hi,","sentiment":"neutral","sentiment_score":0.1204751282930374},{"word":"wilson","start":6.3199997,"end":6.8199997,"confidence":0.96777344,"punctuated_word":"Wilson.","sentiment":"neutral","sentiment_score":0.15519559383392334},{"word":"yep","start":9.2,"end":9.5199995,"confidence":0.9824219,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.26391497254371643},{"word":"ross","start":9.5199995,"end":9.92,"confidence":0.9667969,"punctuated_word":"Ross","sentiment":"neutral","sentiment_score":0.25184616446495056},{"word":"here","start":9.92,"end":10.16,"confidence":0.984375,"punctuated_word":"here","sentiment":"neutral","sentiment_score":0.26071247458457947},{"word":"again","start":10.16,"end":10.48,"confidence":0.9975586,"punctuated_word":"again.","sentiment":"neutral","sentiment_score":0.28397583961486816},{"word":"how","start":10.48,"end":10.639999,"confidence":0.99902344,"punctuated_word":"How","sentiment":"positive","sentiment_score":0.44381821155548096},{"word":"are","start":10.639999,"end":10.719999,"confidence":1.0,"punctuated_word":"are","sentiment":"positive","sentiment_score":0.3925681412220001},{"word":"you","start":10.719999,"end":10.88,"confidence":0.99853516,"punctuated_word":"you,","sentiment":"positive","sentiment_score":0.4072535037994385},{"word":"man","start":10.88,"end":11.38,"confidence":0.9638672,"punctuated_word":"man?","sentiment":"positive","sentiment_score":0.5224789381027222},{"word":"i'm","start":16.055,"end":16.295,"confidence":0.9375,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.7456576228141785},{"word":"very","start":16.295,"end":16.455,"confidence":0.9902344,"punctuated_word":"very","sentiment":"positive","sentiment_score":0.7401320934295654},{"word":"well","start":16.455,"end":16.935,"confidence":0.96118164,"punctuated_word":"well,","sentiment":"positive","sentiment_score":0.7715710401535034},{"word":"buddy","start":16.935,"end":17.435,"confidence":0.8713379,"punctuated_word":"buddy.","sentiment":"positive","sentiment_score":0.7925206422805786},{"word":"now","start":17.975,"end":18.215,"confidence":0.7324219,"punctuated_word":"Now","sentiment":"positive","sentiment_score":0.6046863794326782},{"word":"things","start":18.215,"end":18.535,"confidence":0.53759766,"punctuated_word":"things","sentiment":"positive","sentiment_score":0.56610107421875},{"word":"going","start":18.535,"end":19.035,"confidence":0.77319336,"punctuated_word":"going.","sentiment":"positive","sentiment_score":0.5799353122711182},{"word":"mhmm","start":25.494999,"end":25.994999,"confidence":0.93652344,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.052115075290203094},{"word":"yeah","start":27.975,"end":28.295,"confidence":0.7937012,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.037834737449884415},{"word":"actually","start":28.295,"end":28.615,"confidence":0.9880371,"punctuated_word":"Actually,","sentiment":"neutral","sentiment_score":-0.011136164888739586},{"word":"i","start":28.615,"end":28.695,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.02243754640221596},{"word":"tried","start":28.695,"end":29.015,"confidence":0.95703125,"punctuated_word":"tried","sentiment":"neutral","sentiment_score":-0.024968240410089493},{"word":"calling","start":29.015,"end":29.335,"confidence":0.95947266,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":-0.02952282689511776},{"word":"you","start":29.335,"end":29.575,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.04148340970277786},{"word":"a","start":29.575,"end":29.654999,"confidence":0.8496094,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.04599618911743164},{"word":"few","start":29.654999,"end":29.895,"confidence":0.99902344,"punctuated_word":"few","sentiment":"neutral","sentiment_score":-0.04798077419400215},{"word":"times","start":29.895,"end":30.395,"confidence":0.7766113,"punctuated_word":"times.","sentiment":"neutral","sentiment_score":-0.02742515504360199},{"word":"i'm","start":31.09,"end":31.25,"confidence":0.6101074,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.12361687421798706},{"word":"not","start":31.25,"end":31.33,"confidence":0.5727539,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.17366044223308563},{"word":"seeing","start":31.33,"end":31.650002,"confidence":0.5422363,"punctuated_word":"seeing,","sentiment":"neutral","sentiment_score":-0.10616849362850188},{"word":"like","start":31.650002,"end":31.810001,"confidence":0.9707031,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.13752518594264984},{"word":"you're","start":31.810001,"end":32.05,"confidence":0.7056885,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.11416809260845184},{"word":"you're","start":32.05,"end":32.29,"confidence":0.90844727,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.09895812720060349},{"word":"quite","start":32.29,"end":32.61,"confidence":0.9770508,"punctuated_word":"quite","sentiment":"neutral","sentiment_score":-0.09398100525140762},{"word":"busy","start":32.61,"end":33.11,"confidence":0.9951172,"punctuated_word":"busy.","sentiment":"neutral","sentiment_score":-0.14309361577033997},{"word":"yep","start":34.690002,"end":35.190002,"confidence":0.99658203,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.058389946818351746},{"word":"sorry","start":55.325,"end":55.645,"confidence":0.9519043,"punctuated_word":"Sorry?","sentiment":"neutral","sentiment_score":-0.03965940326452255},{"word":"hello","start":55.645,"end":56.145,"confidence":0.7272949,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":-0.002774749882519245},{"word":"mhmm","start":58.285004,"end":58.785004,"confidence":0.8467407,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.0047613633796572685},{"word":"yeah","start":61.37,"end":61.53,"confidence":0.9326172,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.005387280136346817},{"word":"it's","start":61.53,"end":61.77,"confidence":0.9970703,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.013700788840651512},{"word":"too","start":61.77,"end":62.01,"confidence":0.5307617,"punctuated_word":"too","sentiment":"neutral","sentiment_score":0.03102811425924301},{"word":"easy","start":62.01,"end":62.329998,"confidence":0.9707031,"punctuated_word":"easy.","sentiment":"neutral","sentiment_score":0.06316204369068146},{"word":"yep","start":62.329998,"end":62.649998,"confidence":0.99316406,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.07261043041944504},{"word":"i","start":62.649998,"end":62.73,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.07516419887542725},{"word":"can","start":62.73,"end":62.97,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.06491978466510773},{"word":"hear","start":62.97,"end":63.129997,"confidence":1.0,"punctuated_word":"hear","sentiment":"neutral","sentiment_score":0.06251821666955948},{"word":"you","start":63.129997,"end":63.629997,"confidence":0.99902344,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.057807229459285736},{"word":"like","start":64.89,"end":65.13,"confidence":0.95336914,"punctuated_word":"Like,","sentiment":"neutral","sentiment_score":0.04400119185447693},{"word":"you","start":65.13,"end":65.37,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.04068769887089729},{"word":"mean","start":65.37,"end":65.61,"confidence":0.99902344,"punctuated_word":"mean","sentiment":"neutral","sentiment_score":0.016495585441589355},{"word":"you","start":65.61,"end":65.77,"confidence":0.7241211,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.00970459170639515},{"word":"want","start":65.77,"end":66.09,"confidence":1.0,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.018725398927927017},{"word":"to","start":66.09,"end":66.409996,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.029530270025134087},{"word":"create","start":66.409996,"end":66.729996,"confidence":1.0,"punctuated_word":"create","sentiment":"neutral","sentiment_score":0.02500423789024353},{"word":"like","start":66.89,"end":67.05,"confidence":0.9770508,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.02554621547460556},{"word":"you","start":67.05,"end":67.21,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.03389415517449379},{"word":"get","start":67.21,"end":67.53,"confidence":0.99609375,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.024197999387979507},{"word":"new","start":67.53,"end":67.77,"confidence":0.99609375,"punctuated_word":"new","sentiment":"neutral","sentiment_score":0.03363009914755821},{"word":"numbers","start":67.77,"end":68.25,"confidence":0.9980469,"punctuated_word":"numbers","sentiment":"neutral","sentiment_score":0.01578325405716896},{"word":"or","start":68.25,"end":68.49,"confidence":0.84643555,"punctuated_word":"or,","sentiment":"neutral","sentiment_score":0.010819392278790474},{"word":"like","start":68.49,"end":68.89,"confidence":0.9980469,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.021168174222111705},{"word":"just","start":68.89,"end":69.39,"confidence":0.9326172,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.0215577594935894},{"word":"add","start":69.53,"end":70.03,"confidence":0.94921875,"punctuated_word":"add","sentiment":"neutral","sentiment_score":0.010559365153312685},{"word":"an","start":70.25,"end":70.57,"confidence":0.5527344,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.004917386919260025},{"word":"existing","start":70.57,"end":71.05,"confidence":1.0,"punctuated_word":"existing","sentiment":"neutral","sentiment_score":-0.013695430010557176},{"word":"one","start":71.05,"end":71.415,"confidence":0.99560547,"punctuated_word":"one?","sentiment":"neutral","sentiment_score":-0.006131882779300213},{"word":"mhmm","start":81.415,"end":81.495,"confidence":0.9749756,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.02431681379675865},{"word":"yep","start":81.495,"end":81.995,"confidence":0.9946289,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.02921200357377529},{"word":"mhmm","start":86.455,"end":86.88,"confidence":0.97680664,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.009112751111388206},{"word":"yep","start":92.64,"end":92.96,"confidence":0.9421387,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.06485477089881897},{"word":"we","start":92.96,"end":93.119995,"confidence":0.9941406,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.06171213090419769},{"word":"can","start":93.119995,"end":93.28,"confidence":0.9941406,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.08584965020418167},{"word":"assign","start":93.28,"end":93.6,"confidence":0.9941406,"punctuated_word":"assign","sentiment":"neutral","sentiment_score":0.06752221286296844},{"word":"you","start":93.6,"end":94.0,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.07192292809486389},{"word":"within","start":94.0,"end":94.32,"confidence":0.9970703,"punctuated_word":"within","sentiment":"neutral","sentiment_score":0.08954337239265442},{"word":"one","start":94.32,"end":94.479996,"confidence":0.99902344,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.08829161524772644},{"word":"to","start":94.479996,"end":94.64,"confidence":0.9838867,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.05721728876233101},{"word":"two","start":94.64,"end":94.799995,"confidence":1.0,"punctuated_word":"two","sentiment":"neutral","sentiment_score":0.08831115067005157},{"word":"days","start":94.799995,"end":95.28,"confidence":0.9941406,"punctuated_word":"days","sentiment":"neutral","sentiment_score":0.058656029403209686},{"word":"business","start":95.52,"end":95.84,"confidence":0.9838867,"punctuated_word":"business","sentiment":"neutral","sentiment_score":0.08619345724582672},{"word":"days","start":95.84,"end":96.34,"confidence":0.98657227,"punctuated_word":"days.","sentiment":"neutral","sentiment_score":0.06730203330516815},{"word":"yep","start":100.64,"end":101.14,"confidence":0.98583984,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.02685639075934887},{"word":"we","start":105.16499,"end":105.405,"confidence":0.76171875,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.161803737282753},{"word":"cannot","start":105.405,"end":105.805,"confidence":0.96875,"punctuated_word":"cannot","sentiment":"neutral","sentiment_score":-0.16878628730773926},{"word":"find","start":105.805,"end":106.045,"confidence":0.98291016,"punctuated_word":"find","sentiment":"neutral","sentiment_score":-0.1000690907239914},{"word":"you","start":106.045,"end":106.545,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.12742695212364197},{"word":"yeah","start":116.770004,"end":117.270004,"confidence":0.9460449,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.017909260466694832},{"word":"right","start":123.33,"end":123.83,"confidence":0.99658203,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":0.010206729173660278},{"word":"call","start":125.33,"end":125.65,"confidence":0.99121094,"punctuated_word":"Call","sentiment":"neutral","sentiment_score":0.0030100829899311066},{"word":"recordings","start":125.65,"end":126.15,"confidence":0.96875,"punctuated_word":"recordings.","sentiment":"neutral","sentiment_score":0.006981355138123035},{"word":"yep","start":126.29,"end":126.79,"confidence":0.99365234,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.0338125005364418},{"word":"mhmm","start":142.61499,"end":143.11499,"confidence":0.94763184,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.02474905177950859},{"word":"mhmm","start":144.42001,"end":144.92001,"confidence":0.9885254,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.006228426471352577},{"word":"yep","start":148.5,"end":149.0,"confidence":0.9904785,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.07285111397504807},{"word":"yeah","start":150.02,"end":150.5,"confidence":0.9946289,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.07507742941379547},{"word":"if","start":150.5,"end":150.74,"confidence":0.8496094,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.05353023111820221},{"word":"you","start":150.74,"end":150.90001,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.036684390157461166},{"word":"remember","start":150.90001,"end":151.3,"confidence":0.9169922,"punctuated_word":"remember,","sentiment":"neutral","sentiment_score":0.05782555416226387},{"word":"like","start":151.3,"end":151.46,"confidence":0.88061523,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.062283970415592194},{"word":"he","start":151.46,"end":151.62001,"confidence":0.99902344,"punctuated_word":"he","sentiment":"neutral","sentiment_score":0.05110668390989304},{"word":"said","start":151.62001,"end":151.86,"confidence":0.984375,"punctuated_word":"said,","sentiment":"neutral","sentiment_score":0.05452806502580643},{"word":"like","start":151.86,"end":152.02,"confidence":0.9916992,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.08883023262023926},{"word":"we","start":152.02,"end":152.18001,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.15105056762695312},{"word":"can","start":152.18001,"end":152.34001,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.13696157932281494},{"word":"do","start":152.34001,"end":152.58,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.12197895348072052},{"word":"that","start":152.58,"end":152.98001,"confidence":0.98535156,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.09719309210777284},{"word":"that's","start":152.98001,"end":153.3,"confidence":0.9995117,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.14079248905181885},{"word":"possible","start":153.3,"end":153.78,"confidence":0.9543457,"punctuated_word":"possible.","sentiment":"neutral","sentiment_score":0.13791707158088684},{"word":"like","start":153.78,"end":154.02,"confidence":0.9941406,"punctuated_word":"Like,","sentiment":"neutral","sentiment_score":0.110908180475235},{"word":"you","start":154.02,"end":154.18001,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.12722225487232208},{"word":"can","start":154.18001,"end":154.42001,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.11469753086566924},{"word":"jump","start":154.42001,"end":154.66,"confidence":0.99902344,"punctuated_word":"jump","sentiment":"neutral","sentiment_score":0.12636637687683103},{"word":"into","start":154.66,"end":154.90001,"confidence":0.9902344,"punctuated_word":"into","sentiment":"neutral","sentiment_score":0.10510510206222534},{"word":"a","start":154.90001,"end":154.98001,"confidence":0.9248047,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0798020139336586},{"word":"call","start":154.98001,"end":155.22,"confidence":0.27294922,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.04633869603276253},{"word":"without","start":155.22,"end":155.54001,"confidence":1.0,"punctuated_word":"without","sentiment":"neutral","sentiment_score":0.09201948344707488},{"word":"knowing","start":155.54001,"end":156.04001,"confidence":0.8496094,"punctuated_word":"knowing,","sentiment":"neutral","sentiment_score":0.05087912827730179},{"word":"and","start":156.235,"end":156.47499,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.08336418122053146},{"word":"you","start":156.47499,"end":156.555,"confidence":0.9536133,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.08717729151248932},{"word":"can","start":156.555,"end":156.875,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.06163448095321655},{"word":"listen","start":156.875,"end":157.275,"confidence":0.9980469,"punctuated_word":"listen","sentiment":"neutral","sentiment_score":0.0351821631193161},{"word":"to","start":157.275,"end":157.595,"confidence":0.98657227,"punctuated_word":"to,","sentiment":"neutral","sentiment_score":0.051238738000392914},{"word":"like","start":157.595,"end":157.915,"confidence":0.99902344,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.06570518016815186},{"word":"what","start":157.915,"end":158.075,"confidence":0.9941406,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.04494132846593857},{"word":"the","start":158.075,"end":158.235,"confidence":0.9604492,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.044021185487508774},{"word":"guys","start":158.235,"end":158.735,"confidence":0.87841797,"punctuated_word":"guys","sentiment":"neutral","sentiment_score":0.017769046127796173},{"word":"are","start":158.875,"end":159.035,"confidence":0.8852539,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.018611975014209747},{"word":"talking","start":159.035,"end":159.535,"confidence":0.99853516,"punctuated_word":"talking.","sentiment":"neutral","sentiment_score":0.03386719524860382},{"word":"yep","start":166.075,"end":166.315,"confidence":0.8815918,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.01637095957994461},{"word":"yeah","start":166.315,"end":166.715,"confidence":0.9946289,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06277191638946533},{"word":"definitely","start":166.715,"end":167.215,"confidence":0.9995117,"punctuated_word":"Definitely.","sentiment":"neutral","sentiment_score":-0.006048707757145166},{"word":"about","start":179.48001,"end":179.8,"confidence":0.9838867,"punctuated_word":"About","sentiment":"neutral","sentiment_score":-0.05857476219534874},{"word":"the","start":179.8,"end":179.96,"confidence":0.99121094,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.03640798106789589},{"word":"i","start":180.20001,"end":180.28,"confidence":0.9428711,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.06380793452262878},{"word":"think","start":180.28,"end":180.52,"confidence":0.9941406,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.040168505162000656},{"word":"about","start":180.52,"end":180.68001,"confidence":0.97314453,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.04682127386331558},{"word":"he","start":180.76001,"end":180.92001,"confidence":0.98535156,"punctuated_word":"he","sentiment":"neutral","sentiment_score":-0.043454982340335846},{"word":"said","start":180.92001,"end":181.08,"confidence":0.99902344,"punctuated_word":"said","sentiment":"neutral","sentiment_score":-0.037650346755981445},{"word":"about","start":181.08,"end":181.32,"confidence":0.98828125,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.034640245139598846},{"word":"the","start":181.32,"end":181.56001,"confidence":0.97802734,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.05943683534860611},{"word":"ai","start":181.56001,"end":181.8,"confidence":0.9951172,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":-0.05491042137145996},{"word":"automation","start":181.8,"end":182.3,"confidence":0.9770508,"punctuated_word":"automation,","sentiment":"neutral","sentiment_score":-0.07014496624469757},{"word":"i","start":182.52,"end":182.6,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.06344512104988098},{"word":"think","start":182.6,"end":183.1,"confidence":0.99853516,"punctuated_word":"think.","sentiment":"neutral","sentiment_score":-0.06861096620559692},{"word":"k","start":195.60501,"end":195.845,"confidence":0.84936523,"punctuated_word":"K.","sentiment":"neutral","sentiment_score":-0.01290652621537447},{"word":"i'll","start":195.845,"end":196.085,"confidence":0.99072266,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.005276262294501066},{"word":"cross","start":196.085,"end":196.405,"confidence":0.96777344,"punctuated_word":"cross","sentiment":"neutral","sentiment_score":0.01481635868549347},{"word":"verify","start":196.405,"end":196.88501,"confidence":0.9326172,"punctuated_word":"verify","sentiment":"neutral","sentiment_score":0.012262392789125444},{"word":"with","start":196.88501,"end":197.125,"confidence":0.78222656,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.011139227077364922},{"word":"him","start":197.125,"end":197.60501,"confidence":0.9550781,"punctuated_word":"him","sentiment":"neutral","sentiment_score":0.01391417160630226},{"word":"about","start":197.60501,"end":198.10501,"confidence":0.9951172,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.01889495924115181},{"word":"the","start":198.72,"end":198.88,"confidence":0.9970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.019834542647004128},{"word":"thing","start":198.88,"end":199.20001,"confidence":0.9838867,"punctuated_word":"thing","sentiment":"neutral","sentiment_score":0.026695843786001205},{"word":"you","start":199.20001,"end":199.44,"confidence":0.99609375,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.020757317543029785},{"word":"asked","start":199.44,"end":199.76001,"confidence":0.86035156,"punctuated_word":"asked","sentiment":"neutral","sentiment_score":0.02296808362007141},{"word":"for","start":199.76001,"end":200.26001,"confidence":0.92871094,"punctuated_word":"for.","sentiment":"neutral","sentiment_score":0.020032133907079697},{"word":"and","start":204.16,"end":204.66,"confidence":0.96240234,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.013906855136156082},{"word":"any","start":204.72,"end":204.88,"confidence":0.9580078,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.018299251794815063},{"word":"questions","start":204.88,"end":205.38,"confidence":0.967041,"punctuated_word":"questions?","sentiment":"neutral","sentiment_score":0.018501264974474907},{"word":"yep","start":223.435,"end":223.755,"confidence":0.9423828,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.003261994104832411},{"word":"already","start":223.755,"end":224.155,"confidence":0.98095703,"punctuated_word":"Already","sentiment":"neutral","sentiment_score":-0.02316351607441902},{"word":"sent","start":224.155,"end":224.395,"confidence":0.98828125,"punctuated_word":"sent","sentiment":"neutral","sentiment_score":-0.05629490688443184},{"word":"you","start":224.395,"end":224.475,"confidence":0.9716797,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.056092407554388046},{"word":"through","start":224.475,"end":224.97,"confidence":1.0,"punctuated_word":"through","sentiment":"neutral","sentiment_score":-0.05828917771577835},{"word":"on","start":224.97,"end":225.45,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.056443069130182266},{"word":"your","start":225.45,"end":225.95,"confidence":0.9199219,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.08470088243484497},{"word":"email","start":233.05,"end":233.33,"confidence":0.99853516,"punctuated_word":"email.","sentiment":"neutral","sentiment_score":-0.021965423598885536},{"word":"mhmm","start":233.33,"end":233.61,"confidence":0.84594727,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.007327924482524395},{"word":"holding","start":233.61,"end":234.11,"confidence":0.6188965,"punctuated_word":"Holding.","sentiment":"neutral","sentiment_score":-0.008723204955458641},{"word":"okay","start":234.49,"end":234.97,"confidence":0.984375,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.006806938908994198},{"word":"alright","start":234.97,"end":235.47,"confidence":0.9975586,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.01844365894794464},{"word":"uh-huh","start":235.61,"end":235.93001,"confidence":0.89765626,"punctuated_word":"Uh-huh.","sentiment":"neutral","sentiment_score":0.005420574452728033},{"word":"uh-huh","start":235.93001,"end":236.43001,"confidence":0.90341794,"punctuated_word":"Uh-huh.","sentiment":"neutral","sentiment_score":-0.004008133430033922},{"word":"right","start":243.335,"end":243.655,"confidence":0.99609375,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":0.021830707788467407},{"word":"because","start":243.655,"end":244.055,"confidence":0.99902344,"punctuated_word":"Because","sentiment":"neutral","sentiment_score":0.014242738485336304},{"word":"the","start":244.055,"end":244.215,"confidence":0.99609375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.028506852686405185},{"word":"porting","start":244.215,"end":244.715,"confidence":0.99902344,"punctuated_word":"porting","sentiment":"neutral","sentiment_score":0.012563088908791542},{"word":"will","start":244.935,"end":245.175,"confidence":0.9970703,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.0026154592633247375},{"word":"take","start":245.175,"end":245.495,"confidence":0.8808594,"punctuated_word":"take,","sentiment":"neutral","sentiment_score":0.014483539387583733},{"word":"like","start":245.495,"end":245.995,"confidence":0.7729492,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.005866857245564461},{"word":"like","start":246.215,"end":246.455,"confidence":0.79345703,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.01976715214550495},{"word":"around","start":246.455,"end":246.955,"confidence":1.0,"punctuated_word":"around","sentiment":"neutral","sentiment_score":0.01811486855149269},{"word":"two","start":247.335,"end":247.575,"confidence":0.9951172,"punctuated_word":"two","sentiment":"neutral","sentiment_score":0.019614078104496},{"word":"to","start":247.575,"end":247.735,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.006249822676181793},{"word":"six","start":247.735,"end":247.975,"confidence":1.0,"punctuated_word":"six","sentiment":"neutral","sentiment_score":0.013573512434959412},{"word":"weeks","start":247.975,"end":248.295,"confidence":0.9489746,"punctuated_word":"weeks,","sentiment":"neutral","sentiment_score":0.017575377598404884},{"word":"i","start":248.295,"end":248.375,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.025537140667438507},{"word":"think","start":248.375,"end":248.615,"confidence":1.0,"punctuated_word":"think","sentiment":"neutral","sentiment_score":0.021342016756534576},{"word":"he","start":248.615,"end":248.775,"confidence":0.5883789,"punctuated_word":"he","sentiment":"neutral","sentiment_score":0.02350102737545967},{"word":"mentioned","start":248.775,"end":249.275,"confidence":0.99902344,"punctuated_word":"mentioned.","sentiment":"neutral","sentiment_score":0.008125095628201962},{"word":"so","start":251.575,"end":251.975,"confidence":0.9970703,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.016232527792453766},{"word":"for","start":251.975,"end":252.375,"confidence":0.97998047,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.0042603351175785065},{"word":"the","start":252.375,"end":252.535,"confidence":0.54052734,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.018004082143306732},{"word":"time","start":252.535,"end":252.695,"confidence":0.8378906,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.028464246541261673},{"word":"being","start":252.695,"end":252.935,"confidence":0.99902344,"punctuated_word":"being","sentiment":"neutral","sentiment_score":0.027545947581529617},{"word":"yep","start":253.015,"end":253.47,"confidence":0.9560547,"punctuated_word":"yep.","sentiment":"neutral","sentiment_score":0.02581166662275791},{"word":"yeah","start":253.71,"end":254.19,"confidence":0.951416,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06762325763702393},{"word":"for","start":254.19,"end":254.35,"confidence":1.0,"punctuated_word":"For","sentiment":"neutral","sentiment_score":0.053439911454916},{"word":"the","start":254.35,"end":254.51,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07617621123790741},{"word":"time","start":254.51,"end":254.83,"confidence":0.9921875,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.06991278380155563},{"word":"being","start":254.83,"end":254.99,"confidence":0.9790039,"punctuated_word":"being,","sentiment":"neutral","sentiment_score":0.08181266486644745},{"word":"we'll","start":254.99,"end":255.31,"confidence":0.67163086,"punctuated_word":"we'll","sentiment":"neutral","sentiment_score":0.09366776049137115},{"word":"provide","start":255.31,"end":255.71,"confidence":0.9013672,"punctuated_word":"provide","sentiment":"neutral","sentiment_score":0.0829913467168808},{"word":"you","start":255.71,"end":255.87,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.09491457045078278},{"word":"with","start":255.87,"end":255.95,"confidence":0.99902344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.08590067923069},{"word":"the","start":255.95,"end":256.11002,"confidence":0.9267578,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.08143661916255951},{"word":"temporary","start":256.11002,"end":256.61002,"confidence":0.9140625,"punctuated_word":"temporary","sentiment":"neutral","sentiment_score":0.09047332406044006},{"word":"thing","start":256.67,"end":257.17,"confidence":0.9916992,"punctuated_word":"thing.","sentiment":"neutral","sentiment_score":0.08979424834251404},{"word":"mhmm","start":267.885,"end":268.385,"confidence":0.93688965,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.028515461832284927},{"word":"yep","start":273.89252,"end":274.39252,"confidence":0.80029297,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.08732306957244873},{"word":"yep","start":280.06,"end":280.56,"confidence":0.98950195,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.027157705277204514},{"word":"no","start":283.34,"end":283.5,"confidence":0.9680176,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.06358128786087036},{"word":"no","start":283.5,"end":283.74,"confidence":0.9941406,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.05148087814450264},{"word":"you","start":283.74,"end":283.97998,"confidence":0.61083984,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.02919936180114746},{"word":"you","start":283.97998,"end":284.13998,"confidence":0.90771484,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.024484582245349884},{"word":"will","start":284.13998,"end":284.26,"confidence":0.99316406,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.04059949517250061},{"word":"be","start":284.26,"end":284.38,"confidence":0.99902344,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.001437366008758545},{"word":"able","start":284.38,"end":284.69998,"confidence":1.0,"punctuated_word":"able","sentiment":"neutral","sentiment_score":0.020219016820192337},{"word":"to","start":284.69998,"end":284.78,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.024329759180545807},{"word":"receive","start":284.78,"end":285.18,"confidence":0.9941406,"punctuated_word":"receive","sentiment":"neutral","sentiment_score":-0.03761277347803116},{"word":"that","start":285.18,"end":285.68,"confidence":0.9941406,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.004755593836307526},{"word":"yeah","start":295.035,"end":295.355,"confidence":0.9770508,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.19977721571922305},{"word":"right","start":295.355,"end":295.755,"confidence":0.9946289,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":0.257325142621994},{"word":"there","start":295.755,"end":295.915,"confidence":0.9921875,"punctuated_word":"There","sentiment":"neutral","sentiment_score":0.19903111457824707},{"word":"won't","start":295.915,"end":296.075,"confidence":0.9995117,"punctuated_word":"won't","sentiment":"neutral","sentiment_score":0.18606770038604736},{"word":"be","start":296.075,"end":296.23502,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.17355990409851074},{"word":"any","start":296.23502,"end":296.55502,"confidence":1.0,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.08690518140792847},{"word":"disruption","start":296.55502,"end":297.05502,"confidence":0.986084,"punctuated_word":"disruption.","sentiment":"neutral","sentiment_score":0.011682957410812378},{"word":"correct","start":297.595,"end":298.095,"confidence":0.9379883,"punctuated_word":"Correct.","sentiment":"neutral","sentiment_score":0.19196635484695437},{"word":"right","start":310.13,"end":310.63,"confidence":0.99365234,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":0.0751933753490448},{"word":"mhmm","start":324.70502,"end":324.785,"confidence":0.89904785,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.010333876125514507},{"word":"rough","start":324.785,"end":325.265,"confidence":0.5291748,"punctuated_word":"Rough.","sentiment":"neutral","sentiment_score":-0.018788736313581467},{"word":"k","start":325.265,"end":325.765,"confidence":0.9189453,"punctuated_word":"K.","sentiment":"neutral","sentiment_score":-0.002987847663462162},{"word":"i","start":364.24002,"end":364.40002,"confidence":0.85058594,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.015431109815835953},{"word":"have","start":364.40002,"end":364.80002,"confidence":0.99609375,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.01651424542069435},{"word":"sent","start":364.80002,"end":365.04,"confidence":0.5058594,"punctuated_word":"sent","sentiment":"neutral","sentiment_score":0.006512094289064407},{"word":"it","start":365.04,"end":365.28,"confidence":0.9951172,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.021788835525512695},{"word":"to","start":365.28,"end":365.52002,"confidence":0.9902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.013907033950090408},{"word":"wilson@azsolar.com.eu","start":365.52002,"end":368.58002,"confidence":0.87177736,"punctuated_word":"wilson@azsolar.com.eu.","sentiment":"neutral","sentiment_score":0.03621688112616539},{"word":"on","start":373.04,"end":373.54,"confidence":0.82910156,"punctuated_word":"On","sentiment":"neutral","sentiment_score":0.03285643458366394},{"word":"tuesday","start":373.6,"end":374.1,"confidence":0.9091797,"punctuated_word":"Tuesday,","sentiment":"neutral","sentiment_score":0.038057051599025726},{"word":"june","start":374.16,"end":374.93,"confidence":0.998291,"punctuated_word":"June","sentiment":"neutral","sentiment_score":0.033927325159311295},{"word":"23","start":374.93,"end":375.7,"confidence":0.998291,"punctuated_word":"23.","sentiment":"neutral","sentiment_score":0.0028955601155757904},{"word":"that's","start":379.52502,"end":379.765,"confidence":0.85668945,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.06625090539455414},{"word":"a","start":379.765,"end":379.92502,"confidence":0.97265625,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.05397378653287888},{"word":"follow-up","start":379.92502,"end":380.40503,"confidence":0.97595215,"punctuated_word":"follow-up,","sentiment":"neutral","sentiment_score":0.05565578490495682},{"word":"i","start":380.40503,"end":380.565,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.057156313210725784},{"word":"think","start":380.565,"end":381.045,"confidence":0.99658203,"punctuated_word":"think.","sentiment":"neutral","sentiment_score":0.05636186897754669},{"word":"yeah","start":381.045,"end":381.545,"confidence":0.9970703,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.048464335501194},{"word":"on","start":384.325,"end":384.64502,"confidence":0.9873047,"punctuated_word":"On","sentiment":"neutral","sentiment_score":0.02951350435614586},{"word":"june","start":384.64502,"end":385.135,"confidence":0.9823405,"punctuated_word":"June","sentiment":"neutral","sentiment_score":0.03798278048634529},{"word":"12","start":385.135,"end":385.625,"confidence":0.9823405,"punctuated_word":"12.","sentiment":"neutral","sentiment_score":0.04528373479843139},{"word":"yep","start":390.885,"end":391.385,"confidence":0.9785156,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.07780347764492035},{"word":"i","start":400.46,"end":400.62,"confidence":0.8798828,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0437835305929184},{"word":"think","start":400.62,"end":400.86,"confidence":1.0,"punctuated_word":"think","sentiment":"neutral","sentiment_score":0.039859261363744736},{"word":"you","start":400.86,"end":401.02,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.03865570574998856},{"word":"can","start":401.02,"end":401.25998,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.05914882570505142},{"word":"search","start":401.25998,"end":401.74,"confidence":0.83081055,"punctuated_word":"search,","sentiment":"neutral","sentiment_score":0.04903733730316162},{"word":"like","start":401.74,"end":401.97998,"confidence":0.967041,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.05572802573442459},{"word":"techcom","start":401.97998,"end":402.46,"confidence":0.59350586,"punctuated_word":"Techcom","sentiment":"neutral","sentiment_score":0.0922466367483139},{"word":"cloud","start":402.46,"end":402.78,"confidence":0.60058594,"punctuated_word":"Cloud","sentiment":"neutral","sentiment_score":0.1026783362030983},{"word":"phone","start":402.78,"end":403.02,"confidence":0.29492188,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":0.07864406704902649},{"word":"system","start":403.02,"end":403.41998,"confidence":0.91845703,"punctuated_word":"system","sentiment":"neutral","sentiment_score":0.1053263172507286},{"word":"proposal","start":403.41998,"end":403.91998,"confidence":0.9260254,"punctuated_word":"proposal.","sentiment":"neutral","sentiment_score":0.0851963609457016},{"word":"you","start":404.06,"end":404.22,"confidence":0.96533203,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.081215038895607},{"word":"will","start":404.22,"end":404.38,"confidence":0.9013672,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.07696688920259476},{"word":"find","start":404.38,"end":404.62,"confidence":1.0,"punctuated_word":"find","sentiment":"neutral","sentiment_score":0.07888953387737274},{"word":"it","start":404.62,"end":405.12,"confidence":0.9880371,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.06140606477856636},{"word":"sorry","start":428.58002,"end":429.08002,"confidence":0.9772949,"punctuated_word":"Sorry?","sentiment":"neutral","sentiment_score":-0.048792533576488495},{"word":"nope","start":436.845,"end":437.345,"confidence":0.7937012,"punctuated_word":"Nope.","sentiment":"neutral","sentiment_score":-0.09727109968662262},{"word":"do","start":440.20502,"end":440.445,"confidence":0.97509766,"punctuated_word":"Do","sentiment":"neutral","sentiment_score":-0.0480262003839016},{"word":"you","start":440.445,"end":440.52502,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.03197696805000305},{"word":"want","start":440.52502,"end":440.765,"confidence":1.0,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.026069242507219315},{"word":"me","start":440.765,"end":440.92502,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.02708720415830612},{"word":"to","start":440.92502,"end":441.005,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.03976643085479736},{"word":"forward","start":441.005,"end":441.245,"confidence":0.9838867,"punctuated_word":"forward","sentiment":"neutral","sentiment_score":-0.04097243770956993},{"word":"you","start":441.245,"end":441.745,"confidence":0.99609375,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":-0.05002281069755554},{"word":"mhmm","start":456.96,"end":457.46,"confidence":0.99609375,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.0012148539535701277},{"word":"okay","start":473.615,"end":474.115,"confidence":0.92700195,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.0123363034799695},{"word":"as","start":475.055,"end":475.295,"confidence":0.96533203,"punctuated_word":"As","sentiment":"neutral","sentiment_score":-0.0003076791763305664},{"word":"i","start":475.295,"end":475.45502,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.007573977112770081},{"word":"mentioned","start":475.45502,"end":475.855,"confidence":0.982666,"punctuated_word":"mentioned,","sentiment":"neutral","sentiment_score":0.00965549424290657},{"word":"i","start":475.855,"end":475.935,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.007265403866767883},{"word":"think","start":475.935,"end":476.17502,"confidence":1.0,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.0058746337890625},{"word":"it's","start":476.17502,"end":476.415,"confidence":0.9921875,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.00954329129308462},{"word":"about","start":476.415,"end":476.915,"confidence":0.9980469,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.013509202748537064},{"word":"the","start":477.055,"end":477.555,"confidence":0.8405762,"punctuated_word":"the,","sentiment":"neutral","sentiment_score":-0.009425876662135124},{"word":"you","start":478.62,"end":478.86,"confidence":0.99609375,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.024243293330073357},{"word":"mentioned","start":478.86,"end":479.18,"confidence":0.9873047,"punctuated_word":"mentioned","sentiment":"neutral","sentiment_score":-0.015260698273777962},{"word":"about","start":479.18,"end":479.5,"confidence":0.97094727,"punctuated_word":"about,","sentiment":"neutral","sentiment_score":-0.04098017513751984},{"word":"like","start":479.5,"end":479.82,"confidence":0.9980469,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.0411563366651535},{"word":"jumping","start":479.82,"end":480.22,"confidence":0.7602539,"punctuated_word":"jumping","sentiment":"neutral","sentiment_score":-0.015704497694969177},{"word":"into","start":480.22,"end":480.62,"confidence":0.9863281,"punctuated_word":"into","sentiment":"neutral","sentiment_score":-0.04890880361199379},{"word":"a","start":480.62,"end":480.69998,"confidence":0.99121094,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.033533692359924316},{"word":"call","start":480.69998,"end":480.94,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.03546100854873657},{"word":"between","start":480.94,"end":481.44,"confidence":1.0,"punctuated_word":"between","sentiment":"neutral","sentiment_score":-0.017662394791841507},{"word":"your","start":481.97998,"end":482.46,"confidence":0.99609375,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.028873685747385025},{"word":"colleague","start":482.46,"end":482.86,"confidence":0.99902344,"punctuated_word":"colleague","sentiment":"neutral","sentiment_score":-0.01763128861784935},{"word":"and","start":482.86,"end":483.25998,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0176406092941761},{"word":"the","start":483.25998,"end":483.41998,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.015701737254858017},{"word":"customer","start":483.41998,"end":483.91998,"confidence":0.9875488,"punctuated_word":"customer.","sentiment":"neutral","sentiment_score":-0.02307353727519512},{"word":"i","start":484.06,"end":484.22,"confidence":0.9941406,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.050009675323963165},{"word":"think","start":484.22,"end":484.46,"confidence":1.0,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.04930123686790466},{"word":"it's","start":484.46,"end":484.69998,"confidence":0.9975586,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.06281108409166336},{"word":"about","start":484.69998,"end":485.19998,"confidence":0.7841797,"punctuated_word":"about,","sentiment":"neutral","sentiment_score":-0.06688343733549118},{"word":"yeah","start":486.22,"end":486.72,"confidence":0.9387207,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.09981723129749298},{"word":"check","start":495.915,"end":496.415,"confidence":0.7607422,"punctuated_word":"Check.","sentiment":"neutral","sentiment_score":0.006846681237220764},{"word":"hey","start":581.41504,"end":581.655,"confidence":0.9577637,"punctuated_word":"Hey,","sentiment":"neutral","sentiment_score":0.11029604077339172},{"word":"wilson","start":581.655,"end":582.135,"confidence":0.80493164,"punctuated_word":"Wilson.","sentiment":"neutral","sentiment_score":0.14957207441329956},{"word":"how","start":582.135,"end":582.215,"confidence":1.0,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.19808870553970337},{"word":"are","start":582.215,"end":582.375,"confidence":0.9970703,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.18795599043369293},{"word":"you","start":582.375,"end":582.875,"confidence":0.9995117,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.181209459900856},{"word":"certainly","start":586.47,"end":586.70996,"confidence":0.82714844,"punctuated_word":"Certainly","sentiment":"positive","sentiment_score":0.4472065269947052},{"word":"good","start":586.70996,"end":587.11,"confidence":0.9824219,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.37929069995880127},{"word":"yeah","start":587.11,"end":587.43,"confidence":0.99853516,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.0938868373632431},{"word":"sorry","start":587.43,"end":587.75,"confidence":0.9641113,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":0.04601433500647545},{"word":"what","start":587.75,"end":587.99,"confidence":0.9951172,"punctuated_word":"What","sentiment":"neutral","sentiment_score":0.02086351066827774},{"word":"we","start":587.99,"end":588.07,"confidence":0.97265625,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.03567563369870186},{"word":"can","start":588.07,"end":588.23,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.02769022434949875},{"word":"do","start":588.23,"end":588.73,"confidence":0.9941406,"punctuated_word":"do?","sentiment":"neutral","sentiment_score":0.03795868903398514},{"word":"it's","start":589.43,"end":589.58997,"confidence":0.81640625,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.06562094390392303},{"word":"okay","start":589.58997,"end":590.08997,"confidence":0.99902344,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.08629904687404633},{"word":"mhmm","start":599.19,"end":599.69,"confidence":0.9963379,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.007828690111637115},{"word":"so","start":602.785,"end":603.105,"confidence":0.9223633,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.005925538018345833},{"word":"that's","start":603.105,"end":603.425,"confidence":0.9897461,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.03228921815752983},{"word":"for","start":603.425,"end":603.585,"confidence":0.9970703,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.03617361932992935},{"word":"your","start":603.585,"end":604.085,"confidence":0.9921875,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.033771611750125885},{"word":"ivr","start":604.945,"end":605.425,"confidence":0.93359375,"punctuated_word":"IVR.","sentiment":"neutral","sentiment_score":0.03365810960531235},{"word":"right","start":605.425,"end":605.745,"confidence":0.9970703,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.04285608232021332},{"word":"so","start":605.745,"end":605.90497,"confidence":0.984375,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.03927384316921234},{"word":"you","start":605.90497,"end":605.985,"confidence":0.99609375,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05606091767549515},{"word":"want","start":605.985,"end":606.305,"confidence":0.99902344,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.05538764223456383},{"word":"ivr","start":606.305,"end":606.805,"confidence":0.8535156,"punctuated_word":"IVR,","sentiment":"neutral","sentiment_score":0.04914745315909386},{"word":"like","start":606.865,"end":607.025,"confidence":0.8339844,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.06807567924261093},{"word":"press","start":607.025,"end":607.265,"confidence":0.34155273,"punctuated_word":"press","sentiment":"neutral","sentiment_score":0.047503385692834854},{"word":"1","start":607.265,"end":607.505,"confidence":0.9951172,"punctuated_word":"1","sentiment":"neutral","sentiment_score":0.04870495945215225},{"word":"for","start":607.505,"end":607.745,"confidence":0.9892578,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.057868510484695435},{"word":"sales","start":607.745,"end":608.065,"confidence":0.9707031,"punctuated_word":"sales,","sentiment":"neutral","sentiment_score":0.053289856761693954},{"word":"press","start":608.065,"end":608.225,"confidence":0.9921875,"punctuated_word":"press","sentiment":"neutral","sentiment_score":0.036360643804073334},{"word":"2","start":608.225,"end":608.46497,"confidence":1.0,"punctuated_word":"2","sentiment":"neutral","sentiment_score":0.06387212872505188},{"word":"for","start":608.46497,"end":608.625,"confidence":0.9921875,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.0638713389635086},{"word":"support","start":608.625,"end":609.025,"confidence":0.91381836,"punctuated_word":"support,","sentiment":"neutral","sentiment_score":0.055542293936014175},{"word":"those","start":609.025,"end":609.265,"confidence":0.9970703,"punctuated_word":"those","sentiment":"neutral","sentiment_score":0.08582177758216858},{"word":"things","start":609.265,"end":609.765,"confidence":0.8679199,"punctuated_word":"things.","sentiment":"neutral","sentiment_score":0.07257205247879028},{"word":"yeah","start":612.32,"end":612.64,"confidence":0.9069824,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.09240257740020752},{"word":"so","start":612.64,"end":612.72003,"confidence":0.9970703,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.08315771073102951},{"word":"that's","start":612.72003,"end":612.96,"confidence":0.98706055,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.10879167914390564},{"word":"like","start":612.96,"end":613.2,"confidence":0.8588867,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.10538800060749054},{"word":"implementation","start":613.2,"end":613.7,"confidence":0.7314453,"punctuated_word":"implementation","sentiment":"neutral","sentiment_score":0.07338681071996689},{"word":"cost","start":613.92,"end":614.32,"confidence":0.8051758,"punctuated_word":"cost","sentiment":"neutral","sentiment_score":0.1041424572467804},{"word":"one","start":614.32,"end":614.64,"confidence":0.77441406,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.1338879019021988},{"word":"thing","start":614.64,"end":614.96,"confidence":0.73291016,"punctuated_word":"thing","sentiment":"neutral","sentiment_score":0.17682576179504397},{"word":"and","start":614.96,"end":615.04004,"confidence":0.5058594,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.09022045135498048},{"word":"then","start":615.04004,"end":615.44,"confidence":0.984375,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.09670815616846085},{"word":"there","start":615.44,"end":615.68,"confidence":0.97265625,"punctuated_word":"there","sentiment":"neutral","sentiment_score":0.109228253364563},{"word":"is","start":615.68,"end":615.76,"confidence":0.9951172,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.09097851067781448},{"word":"no","start":615.76,"end":615.92,"confidence":0.9980469,"punctuated_word":"no","sentiment":"neutral","sentiment_score":0.05988149717450142},{"word":"recurring","start":615.92,"end":616.32,"confidence":0.9243164,"punctuated_word":"recurring","sentiment":"neutral","sentiment_score":-0.003789510577917099},{"word":"cost","start":616.32,"end":616.64,"confidence":0.9892578,"punctuated_word":"cost","sentiment":"neutral","sentiment_score":0.004733167588710785},{"word":"for","start":616.64,"end":616.8,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.07691936194896698},{"word":"that","start":616.8,"end":617.3,"confidence":0.99609375,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.03006734699010849},{"word":"you","start":622.96,"end":623.12,"confidence":0.98095703,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.02572106197476387},{"word":"can","start":623.12,"end":623.36,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.04272101819515228},{"word":"you","start":623.36,"end":623.52,"confidence":0.68847656,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.033996738493442535},{"word":"can","start":623.52,"end":623.68,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.04287615418434143},{"word":"ask","start":623.68,"end":623.92,"confidence":0.9980469,"punctuated_word":"ask","sentiment":"neutral","sentiment_score":0.03269411623477936},{"word":"us","start":623.92,"end":624.0,"confidence":0.9970703,"punctuated_word":"us","sentiment":"neutral","sentiment_score":0.029815763235092163},{"word":"to","start":624.0,"end":624.16003,"confidence":0.9951172,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.026802510023117065},{"word":"change","start":624.16003,"end":624.4,"confidence":0.99609375,"punctuated_word":"change","sentiment":"neutral","sentiment_score":0.030521560460329056},{"word":"it","start":624.4,"end":624.48,"confidence":0.77783203,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.02156710997223854},{"word":"no","start":624.48,"end":624.72003,"confidence":0.86279297,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.0896676778793335},{"word":"issues","start":624.72003,"end":625.125,"confidence":0.9267578,"punctuated_word":"issues.","sentiment":"neutral","sentiment_score":0.03740324825048447},{"word":"it's","start":625.285,"end":625.525,"confidence":0.99560547,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.06008359789848328},{"word":"part","start":625.525,"end":625.605,"confidence":0.99902344,"punctuated_word":"part","sentiment":"neutral","sentiment_score":0.05867365747690201},{"word":"of","start":625.605,"end":625.685,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.08909332007169724},{"word":"the","start":625.685,"end":625.765,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.104470893740654},{"word":"package","start":625.765,"end":626.265,"confidence":0.99853516,"punctuated_word":"package.","sentiment":"neutral","sentiment_score":0.10051871836185455},{"word":"no","start":631.365,"end":631.865,"confidence":0.9812012,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.107779860496521},{"word":"no","start":632.805,"end":632.965,"confidence":0.98999023,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.1866549849510193},{"word":"no","start":632.965,"end":633.205,"confidence":0.9916992,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.18122133612632751},{"word":"it's","start":633.205,"end":633.445,"confidence":0.99853516,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.13126061856746674},{"word":"part","start":633.445,"end":633.605,"confidence":1.0,"punctuated_word":"part","sentiment":"neutral","sentiment_score":-0.13839617371559143},{"word":"of","start":633.605,"end":633.685,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.14975547790527344},{"word":"the","start":633.685,"end":633.845,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.15223897993564606},{"word":"support","start":633.845,"end":634.345,"confidence":0.9995117,"punctuated_word":"support.","sentiment":"neutral","sentiment_score":-0.0968184545636177},{"word":"yeah","start":643.04,"end":643.28,"confidence":0.9760742,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.03245988115668297},{"word":"so","start":643.28,"end":643.52,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.024158399552106857},{"word":"that's","start":643.52,"end":643.76,"confidence":0.98657227,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.04285196587443352},{"word":"basically","start":643.76,"end":644.04004,"confidence":0.89453125,"punctuated_word":"basically","sentiment":"neutral","sentiment_score":0.04175671190023422},{"word":"we","start":644.32,"end":644.56,"confidence":0.99609375,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.05010449141263962},{"word":"need","start":644.56,"end":644.96,"confidence":1.0,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.04530844837427139},{"word":"either","start":644.96,"end":645.36,"confidence":0.81396484,"punctuated_word":"either","sentiment":"neutral","sentiment_score":0.04457495361566544},{"word":"you","start":645.36,"end":645.76,"confidence":0.9550781,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.04877001792192459},{"word":"actually","start":645.76,"end":646.16,"confidence":0.9760742,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.039231158792972565},{"word":"provide","start":646.16,"end":646.48,"confidence":0.9980469,"punctuated_word":"provide","sentiment":"neutral","sentiment_score":0.017526835203170776},{"word":"us","start":646.48,"end":646.98,"confidence":1.0,"punctuated_word":"us","sentiment":"neutral","sentiment_score":0.04049142450094223},{"word":"voice","start":647.12,"end":647.52,"confidence":0.9267578,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":0.017702631652355194},{"word":"messages","start":647.52,"end":648.02,"confidence":1.0,"punctuated_word":"messages","sentiment":"neutral","sentiment_score":0.01351061463356018},{"word":"or","start":648.24,"end":648.56,"confidence":0.6977539,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.010658591985702516},{"word":"we","start":648.56,"end":648.64,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.08505738526582718},{"word":"can","start":648.64,"end":649.12,"confidence":0.99316406,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.07685698568820953},{"word":"we","start":649.12,"end":649.28,"confidence":0.8691406,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.09887274354696274},{"word":"can","start":649.28,"end":649.44,"confidence":0.9970703,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.07802233844995499},{"word":"record","start":649.44,"end":649.76,"confidence":1.0,"punctuated_word":"record","sentiment":"neutral","sentiment_score":0.0026835203170776367},{"word":"it","start":649.76,"end":649.92,"confidence":0.99902344,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.05210977792739868},{"word":"for","start":649.92,"end":650.08,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.0640614852309227},{"word":"you","start":650.08,"end":650.32,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.058577924966812134},{"word":"based","start":650.32,"end":650.64,"confidence":0.99609375,"punctuated_word":"based","sentiment":"neutral","sentiment_score":0.04667216911911965},{"word":"on","start":650.64,"end":650.8,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.038186512887477875},{"word":"the","start":650.8,"end":650.96,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.030520379543304443},{"word":"ai","start":650.96,"end":651.46,"confidence":0.99853516,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.05619674175977707},{"word":"so","start":651.935,"end":652.175,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.024218380451202393},{"word":"for","start":652.175,"end":652.33496,"confidence":0.69921875,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.024849042296409607},{"word":"example","start":652.33496,"end":652.735,"confidence":0.9970703,"punctuated_word":"example,","sentiment":"neutral","sentiment_score":0.038365453481674194},{"word":"let's","start":652.735,"end":652.975,"confidence":0.99853516,"punctuated_word":"let's","sentiment":"neutral","sentiment_score":0.05991558730602264},{"word":"say","start":652.975,"end":653.21497,"confidence":0.7819824,"punctuated_word":"say,","sentiment":"neutral","sentiment_score":0.08565890789031982},{"word":"thanks","start":653.21497,"end":653.45496,"confidence":0.9951172,"punctuated_word":"thanks","sentiment":"neutral","sentiment_score":0.20462137460708615},{"word":"for","start":653.45496,"end":653.615,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.2080329656600952},{"word":"calling","start":653.615,"end":653.935,"confidence":1.0,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.18682369589805603},{"word":"our","start":653.935,"end":654.175,"confidence":0.99902344,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.08900434523820877},{"word":"business","start":654.175,"end":654.495,"confidence":1.0,"punctuated_word":"business","sentiment":"neutral","sentiment_score":0.14537660777568817},{"word":"and","start":654.495,"end":654.735,"confidence":0.63427734,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.023226916790008545},{"word":"we","start":654.735,"end":654.89496,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.025312840938568115},{"word":"are","start":654.89496,"end":655.055,"confidence":0.99902344,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.07933363318443298},{"word":"not","start":655.055,"end":655.21497,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.07538898289203644},{"word":"available","start":655.21497,"end":655.695,"confidence":0.82788086,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.039750490337610245},{"word":"so","start":655.695,"end":655.935,"confidence":0.9941406,"punctuated_word":"So","sentiment":"positive","sentiment_score":0.4003382921218872},{"word":"all","start":655.935,"end":656.095,"confidence":0.8964844,"punctuated_word":"all","sentiment":"positive","sentiment_score":0.5526803731918335},{"word":"those","start":656.095,"end":656.33496,"confidence":0.99121094,"punctuated_word":"those","sentiment":"positive","sentiment_score":0.5073717832565308},{"word":"messages","start":656.33496,"end":656.83496,"confidence":0.97753906,"punctuated_word":"messages,","sentiment":"positive","sentiment_score":0.4704993665218353},{"word":"we","start":657.21497,"end":657.45496,"confidence":0.99902344,"punctuated_word":"we","sentiment":"positive","sentiment_score":0.5960462093353271},{"word":"can","start":657.45496,"end":657.615,"confidence":1.0,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.5519939064979553},{"word":"do","start":657.615,"end":657.77496,"confidence":0.99902344,"punctuated_word":"do","sentiment":"positive","sentiment_score":0.5892873406410217},{"word":"it","start":657.77496,"end":657.855,"confidence":0.9980469,"punctuated_word":"it","sentiment":"positive","sentiment_score":0.47924935817718506},{"word":"via","start":657.855,"end":658.175,"confidence":0.96875,"punctuated_word":"via","sentiment":"neutral","sentiment_score":0.20204177498817444},{"word":"ai","start":658.175,"end":658.415,"confidence":0.9873047,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.3329557478427887},{"word":"or","start":658.415,"end":658.57495,"confidence":0.5263672,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.1886575818061829},{"word":"you","start":658.57495,"end":658.65497,"confidence":0.76953125,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.3615758717060089},{"word":"if","start":658.735,"end":658.89496,"confidence":0.9941406,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.32431119680404663},{"word":"you","start":658.89496,"end":658.975,"confidence":0.9892578,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.48630598187446594},{"word":"have","start":658.975,"end":659.135,"confidence":0.99902344,"punctuated_word":"have","sentiment":"positive","sentiment_score":0.3394591212272644},{"word":"someone","start":659.135,"end":659.375,"confidence":1.0,"punctuated_word":"someone","sentiment":"positive","sentiment_score":0.38830193877220154},{"word":"in","start":659.375,"end":659.535,"confidence":0.99609375,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.33053141832351685},{"word":"your","start":659.535,"end":659.695,"confidence":1.0,"punctuated_word":"your","sentiment":"positive","sentiment_score":0.43716832995414734},{"word":"team","start":659.695,"end":659.935,"confidence":1.0,"punctuated_word":"team","sentiment":"positive","sentiment_score":0.3344559073448181},{"word":"who","start":659.935,"end":660.095,"confidence":0.99902344,"punctuated_word":"who","sentiment":"positive","sentiment_score":0.4010270535945892},{"word":"can","start":660.095,"end":660.255,"confidence":1.0,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.4179697632789612},{"word":"do","start":660.255,"end":660.415,"confidence":1.0,"punctuated_word":"do","sentiment":"positive","sentiment_score":0.4336091578006744},{"word":"it","start":660.415,"end":660.495,"confidence":0.98657227,"punctuated_word":"it,","sentiment":"positive","sentiment_score":0.4564691483974457},{"word":"then","start":660.495,"end":660.735,"confidence":1.0,"punctuated_word":"then","sentiment":"positive","sentiment_score":0.6424241662025452},{"word":"it's","start":660.735,"end":660.89496,"confidence":0.99853516,"punctuated_word":"it's","sentiment":"positive","sentiment_score":0.7375425696372986},{"word":"good","start":660.89496,"end":661.135,"confidence":0.99902344,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.6910821199417114},{"word":"we","start":661.135,"end":661.295,"confidence":0.73876953,"punctuated_word":"We","sentiment":"positive","sentiment_score":0.46486714482307434},{"word":"can","start":661.295,"end":661.375,"confidence":1.0,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.48554837703704834},{"word":"just","start":661.375,"end":661.615,"confidence":0.99609375,"punctuated_word":"just","sentiment":"positive","sentiment_score":0.5181981325149536},{"word":"provide","start":661.615,"end":661.935,"confidence":0.9091797,"punctuated_word":"provide","sentiment":"positive","sentiment_score":0.5705977082252502},{"word":"you","start":661.935,"end":662.01495,"confidence":0.9707031,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.5961846709251404},{"word":"the","start":662.01495,"end":662.175,"confidence":0.9091797,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.5265614986419678},{"word":"script","start":662.175,"end":662.415,"confidence":1.0,"punctuated_word":"script","sentiment":"positive","sentiment_score":0.4588547348976135},{"word":"and","start":662.415,"end":662.57495,"confidence":0.7446289,"punctuated_word":"and","sentiment":"positive","sentiment_score":0.3852360248565674},{"word":"you","start":662.57495,"end":662.65497,"confidence":0.9970703,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.5064352750778198},{"word":"can","start":662.65497,"end":662.815,"confidence":1.0,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.44699206948280334},{"word":"do","start":662.815,"end":662.89496,"confidence":0.99902344,"punctuated_word":"do","sentiment":"positive","sentiment_score":0.4327743649482727},{"word":"it","start":662.89496,"end":663.39496,"confidence":0.9980469,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.31882745027542114},{"word":"call","start":672.38995,"end":672.62994,"confidence":0.90771484,"punctuated_word":"Call","sentiment":"neutral","sentiment_score":0.09724672138690948},{"word":"flow","start":672.62994,"end":672.94995,"confidence":0.94921875,"punctuated_word":"flow","sentiment":"neutral","sentiment_score":0.11066309362649918},{"word":"mapping","start":672.94995,"end":673.35,"confidence":0.7675781,"punctuated_word":"mapping","sentiment":"neutral","sentiment_score":0.16241925954818726},{"word":"is","start":673.35,"end":673.58997,"confidence":0.984375,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.08659923076629639},{"word":"basically","start":673.58997,"end":673.99,"confidence":0.9404297,"punctuated_word":"basically","sentiment":"neutral","sentiment_score":0.08845755457878113},{"word":"once","start":673.99,"end":674.23,"confidence":0.50146484,"punctuated_word":"once","sentiment":"neutral","sentiment_score":0.1490914523601532},{"word":"you","start":674.23,"end":674.38995,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1473999321460724},{"word":"agree","start":674.38995,"end":674.62994,"confidence":0.9838867,"punctuated_word":"agree,","sentiment":"neutral","sentiment_score":0.17133986949920654},{"word":"we'll","start":674.62994,"end":674.94995,"confidence":0.9926758,"punctuated_word":"we'll","sentiment":"neutral","sentiment_score":0.17825257778167725},{"word":"sit","start":674.94995,"end":675.11,"confidence":0.9921875,"punctuated_word":"sit","sentiment":"neutral","sentiment_score":0.21170620620250705},{"word":"with","start":675.11,"end":675.35,"confidence":0.99902344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.18942791223526},{"word":"you","start":675.35,"end":675.50995,"confidence":0.875,"punctuated_word":"you,","sentiment":"neutral","sentiment_score":0.17886042594909668},{"word":"and","start":675.50995,"end":675.91,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.171756774187088},{"word":"we'll","start":675.91,"end":676.23,"confidence":0.9797363,"punctuated_word":"we'll","sentiment":"neutral","sentiment_score":0.16335561871528623},{"word":"discuss","start":676.23,"end":676.55,"confidence":1.0,"punctuated_word":"discuss","sentiment":"neutral","sentiment_score":0.1422121375799179},{"word":"about","start":676.55,"end":676.87,"confidence":1.0,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.16371449828147888},{"word":"the","start":676.87,"end":677.02997,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.17472229897975922},{"word":"call","start":677.02997,"end":677.18994,"confidence":0.99902344,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.1200208067893982},{"word":"flow","start":677.18994,"end":677.50995,"confidence":0.923584,"punctuated_word":"flow,","sentiment":"neutral","sentiment_score":0.19262759387493136},{"word":"how","start":677.50995,"end":677.75,"confidence":1.0,"punctuated_word":"how","sentiment":"neutral","sentiment_score":0.1894826591014862},{"word":"we","start":677.75,"end":677.82996,"confidence":0.9951172,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.19165988266468048},{"word":"want","start":677.82996,"end":678.06995,"confidence":0.99902344,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.2195387631654739},{"word":"to","start":678.06995,"end":678.23,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1729515939950943},{"word":"actually","start":678.23,"end":678.55,"confidence":0.98828125,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.17364974319934845},{"word":"route","start":678.55,"end":678.79,"confidence":0.9604492,"punctuated_word":"route","sentiment":"neutral","sentiment_score":0.13090187311172485},{"word":"the","start":678.79,"end":678.94995,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.11626492440700532},{"word":"calls","start":678.94995,"end":679.44995,"confidence":0.99609375,"punctuated_word":"calls","sentiment":"neutral","sentiment_score":0.07947506010532379},{"word":"when","start":679.785,"end":679.945,"confidence":0.9970703,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.10987593978643416},{"word":"someone","start":679.945,"end":680.345,"confidence":1.0,"punctuated_word":"someone","sentiment":"neutral","sentiment_score":0.11465786397457124},{"word":"calls","start":680.345,"end":680.58496,"confidence":0.9970703,"punctuated_word":"calls","sentiment":"neutral","sentiment_score":0.06583631783723831},{"word":"in","start":680.58496,"end":680.745,"confidence":0.7524414,"punctuated_word":"in.","sentiment":"neutral","sentiment_score":0.0921870544552803},{"word":"and","start":680.745,"end":680.90497,"confidence":0.9760742,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.08981451392173767},{"word":"it's","start":680.90497,"end":681.065,"confidence":0.7203369,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.0888613760471344},{"word":"like","start":681.065,"end":681.385,"confidence":0.61816406,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.05952071398496628},{"word":"advanced","start":681.385,"end":681.785,"confidence":0.7949219,"punctuated_word":"advanced","sentiment":"neutral","sentiment_score":0.06882758438587189},{"word":"scenarios","start":681.785,"end":682.185,"confidence":0.5847168,"punctuated_word":"scenarios.","sentiment":"neutral","sentiment_score":0.05331346392631531},{"word":"for","start":682.185,"end":682.425,"confidence":0.9951172,"punctuated_word":"For","sentiment":"neutral","sentiment_score":0.012481138110160828},{"word":"example","start":682.425,"end":682.825,"confidence":0.9345703,"punctuated_word":"example,","sentiment":"neutral","sentiment_score":0.00961080752313137},{"word":"there","start":682.825,"end":682.985,"confidence":0.9194336,"punctuated_word":"there","sentiment":"neutral","sentiment_score":0.03284649923443794},{"word":"is","start":682.985,"end":683.14496,"confidence":0.99609375,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.016642026603221893},{"word":"a","start":683.14496,"end":683.305,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.016004253178834915},{"word":"holiday","start":683.305,"end":683.70496,"confidence":0.79589844,"punctuated_word":"holiday,","sentiment":"neutral","sentiment_score":0.00933908298611641},{"word":"we","start":683.70496,"end":683.865,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.061806630343198776},{"word":"will","start":683.865,"end":684.02496,"confidence":0.9980469,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.04621255770325661},{"word":"create","start":684.02496,"end":684.26495,"confidence":0.98828125,"punctuated_word":"create","sentiment":"neutral","sentiment_score":0.022319260984659195},{"word":"all","start":684.26495,"end":684.425,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.028530076146125793},{"word":"those","start":684.425,"end":684.58496,"confidence":0.9980469,"punctuated_word":"those","sentiment":"neutral","sentiment_score":0.024121742695569992},{"word":"things","start":684.58496,"end":684.745,"confidence":0.99902344,"punctuated_word":"things","sentiment":"neutral","sentiment_score":0.024742491543293},{"word":"in","start":684.745,"end":684.90497,"confidence":0.99609375,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.049758583307266235},{"word":"the","start":684.90497,"end":685.065,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.06204059720039368},{"word":"back","start":685.065,"end":685.225,"confidence":0.8984375,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.05315089598298073},{"word":"end","start":685.225,"end":685.725,"confidence":0.9980469,"punctuated_word":"end.","sentiment":"neutral","sentiment_score":0.038629308342933655},{"word":"so","start":685.785,"end":686.02496,"confidence":0.9970703,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.040857598185539246},{"word":"like","start":686.02496,"end":686.185,"confidence":0.7109375,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.012467395514249802},{"word":"all","start":686.185,"end":686.345,"confidence":0.8256836,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.022341087460517883},{"word":"the","start":686.345,"end":686.425,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.011690333485603333},{"word":"large","start":686.425,"end":686.745,"confidence":0.9199219,"punctuated_word":"large","sentiment":"neutral","sentiment_score":-0.013002857565879822},{"word":"corporations","start":686.745,"end":687.14496,"confidence":0.7976074,"punctuated_word":"corporations,","sentiment":"neutral","sentiment_score":0.031878285109996796},{"word":"they","start":687.14496,"end":687.305,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.040683746337890625},{"word":"use","start":687.305,"end":687.545,"confidence":0.9951172,"punctuated_word":"use","sentiment":"neutral","sentiment_score":0.009084291756153108},{"word":"the","start":687.545,"end":687.625,"confidence":0.89501953,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04726327583193779},{"word":"system","start":687.625,"end":688.02496,"confidence":1.0,"punctuated_word":"system","sentiment":"neutral","sentiment_score":0.027394630014896393},{"word":"to","start":688.02496,"end":688.185,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.06192401051521301},{"word":"automate","start":688.185,"end":688.505,"confidence":0.99902344,"punctuated_word":"automate","sentiment":"neutral","sentiment_score":0.054114628583192825},{"word":"the","start":688.505,"end":688.665,"confidence":0.9970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.018913261592388153},{"word":"calls","start":688.665,"end":688.90497,"confidence":0.99609375,"punctuated_word":"calls","sentiment":"neutral","sentiment_score":0.020602207630872726},{"word":"when","start":688.90497,"end":689.14496,"confidence":0.9980469,"punctuated_word":"when","sentiment":"neutral","sentiment_score":-0.004737533628940582},{"word":"they","start":689.14496,"end":689.225,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.023385636508464813},{"word":"are","start":689.225,"end":689.385,"confidence":0.9863281,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.017261642962694168},{"word":"not","start":689.385,"end":689.545,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.02894771471619606},{"word":"available","start":689.545,"end":690.045,"confidence":0.9995117,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.012726396322250366},{"word":"it's","start":709.685,"end":710.085,"confidence":0.9501953,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.002459213137626648},{"word":"standard","start":710.085,"end":710.565,"confidence":0.9436035,"punctuated_word":"standard,","sentiment":"neutral","sentiment_score":-0.01958253793418407},{"word":"but","start":710.565,"end":711.065,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.034838274121284485},{"word":"we","start":711.445,"end":711.84503,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.045634035021066666},{"word":"we","start":711.84503,"end":712.085,"confidence":0.984375,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.05192204564809799},{"word":"need","start":712.085,"end":712.325,"confidence":0.99902344,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.06031707301735878},{"word":"to","start":712.325,"end":712.48505,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.06892804801464081},{"word":"check","start":712.48505,"end":712.805,"confidence":0.8125,"punctuated_word":"check.","sentiment":"neutral","sentiment_score":-0.055877409875392914},{"word":"who","start":712.805,"end":712.965,"confidence":0.94970703,"punctuated_word":"Who","sentiment":"neutral","sentiment_score":-0.059469304978847504},{"word":"is","start":712.965,"end":713.125,"confidence":0.92578125,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.034426771104335785},{"word":"your","start":713.125,"end":713.205,"confidence":0.98535156,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.03646676987409592},{"word":"current","start":713.205,"end":713.525,"confidence":0.9980469,"punctuated_word":"current","sentiment":"neutral","sentiment_score":-0.046394214034080505},{"word":"provider","start":713.525,"end":714.025,"confidence":0.9995117,"punctuated_word":"provider?","sentiment":"neutral","sentiment_score":-0.021971039474010468},{"word":"yeah","start":719.04504,"end":719.28503,"confidence":0.96875,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.008047380484640598},{"word":"so","start":719.28503,"end":719.67,"confidence":0.9482422,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.0035756416618824005},{"word":"generally","start":719.82996,"end":720.14996,"confidence":0.9020996,"punctuated_word":"generally,","sentiment":"neutral","sentiment_score":0.0020222757011651993},{"word":"four","start":720.14996,"end":720.47,"confidence":0.99902344,"punctuated_word":"four","sentiment":"neutral","sentiment_score":-0.0025092028081417084},{"word":"weeks","start":720.47,"end":720.95,"confidence":1.0,"punctuated_word":"weeks","sentiment":"neutral","sentiment_score":-0.017899014055728912},{"word":"is","start":720.95,"end":721.26996,"confidence":0.8720703,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.01209951564669609},{"word":"very","start":721.26996,"end":721.51,"confidence":0.7368164,"punctuated_word":"very","sentiment":"neutral","sentiment_score":-0.02387835830450058},{"word":"standard","start":721.51,"end":722.01,"confidence":0.99609375,"punctuated_word":"standard.","sentiment":"neutral","sentiment_score":-0.02714098244905472},{"word":"sometimes","start":722.14996,"end":722.63,"confidence":0.99902344,"punctuated_word":"Sometimes","sentiment":"neutral","sentiment_score":-0.03829563409090042},{"word":"they","start":722.63,"end":722.87,"confidence":0.72558594,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.08260298520326614},{"word":"take","start":722.87,"end":723.11,"confidence":0.98095703,"punctuated_word":"take","sentiment":"neutral","sentiment_score":-0.034645527601242065},{"word":"six","start":723.11,"end":723.35,"confidence":1.0,"punctuated_word":"six","sentiment":"neutral","sentiment_score":-0.029762551188468933},{"word":"weeks","start":723.35,"end":723.67,"confidence":1.0,"punctuated_word":"weeks","sentiment":"neutral","sentiment_score":-0.048522643744945526},{"word":"because","start":723.67,"end":723.91,"confidence":0.9580078,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.03822379559278488},{"word":"they","start":723.91,"end":723.99,"confidence":0.99902344,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.07748591899871826},{"word":"have","start":723.99,"end":724.14996,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.0907483771443367},{"word":"to","start":724.14996,"end":724.38995,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.10306697338819504},{"word":"clean","start":724.38995,"end":724.70996,"confidence":0.6855469,"punctuated_word":"clean","sentiment":"neutral","sentiment_score":-0.12074708938598631},{"word":"clear","start":724.79,"end":725.11,"confidence":0.9921875,"punctuated_word":"clear","sentiment":"neutral","sentiment_score":-0.12782813608646393},{"word":"all","start":725.11,"end":725.26996,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.07979663461446762},{"word":"your","start":725.26996,"end":725.51,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.06878792494535446},{"word":"dues","start":725.51,"end":726.01,"confidence":0.84887695,"punctuated_word":"dues,","sentiment":"neutral","sentiment_score":-0.06876856833696365},{"word":"and","start":726.38995,"end":726.63,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.009062997996807098},{"word":"they","start":726.63,"end":726.70996,"confidence":0.9370117,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.0017059668898582458},{"word":"can","start":726.70996,"end":726.87,"confidence":0.9941406,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.01173476129770279},{"word":"then","start":726.95,"end":727.11,"confidence":0.99316406,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.02803332358598709},{"word":"then","start":727.11,"end":727.26996,"confidence":0.8935547,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.04295723140239715},{"word":"they","start":727.26996,"end":727.43,"confidence":0.9921875,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.001244284212589264},{"word":"can","start":727.43,"end":727.58997,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.019710436463356015},{"word":"release","start":727.58997,"end":727.91,"confidence":0.9951172,"punctuated_word":"release","sentiment":"neutral","sentiment_score":-0.004947490990161896},{"word":"the","start":727.91,"end":728.07,"confidence":0.9970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.006210006773471832},{"word":"numbers","start":728.07,"end":728.57,"confidence":0.9980469,"punctuated_word":"numbers.","sentiment":"neutral","sentiment_score":-0.000021539628505706787},{"word":"okay","start":728.63,"end":729.13,"confidence":0.99560547,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.034583814442157745},{"word":"so","start":729.67,"end":730.17,"confidence":0.9941406,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.041059188544750214},{"word":"that's","start":730.70996,"end":730.95,"confidence":0.94799805,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.05096560716629028},{"word":"what","start":730.95,"end":731.11,"confidence":0.9838867,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.037369199097156525},{"word":"but","start":731.19,"end":731.51,"confidence":0.9980469,"punctuated_word":"but","sentiment":"neutral","sentiment_score":0.015025481581687927},{"word":"sometimes","start":731.51,"end":731.99,"confidence":0.99121094,"punctuated_word":"sometimes","sentiment":"neutral","sentiment_score":-0.03416331112384796},{"word":"we","start":731.99,"end":732.14996,"confidence":0.8413086,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.04761981964111328},{"word":"have","start":732.14996,"end":732.31,"confidence":0.9970703,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.07674413174390793},{"word":"seen","start":732.31,"end":732.55,"confidence":0.8754883,"punctuated_word":"seen,","sentiment":"neutral","sentiment_score":-0.0938880890607834},{"word":"like","start":732.55,"end":732.855,"confidence":0.9875488,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.056282199919223785},{"word":"we","start":733.01495,"end":733.1749,"confidence":0.9980469,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.002823151648044586},{"word":"we","start":733.1749,"end":733.33496,"confidence":0.79248047,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.008148804306983948},{"word":"got","start":733.33496,"end":733.65497,"confidence":0.9741211,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.0036132484674453735},{"word":"to","start":733.65497,"end":733.975,"confidence":0.92529297,"punctuated_word":"to,","sentiment":"neutral","sentiment_score":-0.01192767173051834},{"word":"like","start":733.975,"end":734.375,"confidence":0.9921875,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.04602315276861191},{"word":"get","start":734.375,"end":734.535,"confidence":0.9770508,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.04952364414930344},{"word":"it","start":734.535,"end":734.615,"confidence":0.9980469,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.0606580525636673},{"word":"done","start":734.615,"end":734.855,"confidence":0.9980469,"punctuated_word":"done","sentiment":"neutral","sentiment_score":0.017890140414237976},{"word":"in","start":734.855,"end":735.01495,"confidence":0.5234375,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.05305181443691254},{"word":"within","start":735.01495,"end":735.33496,"confidence":0.6586914,"punctuated_word":"within","sentiment":"neutral","sentiment_score":0.04294520616531372},{"word":"week","start":735.33496,"end":735.57495,"confidence":0.80078125,"punctuated_word":"week","sentiment":"neutral","sentiment_score":0.03122985363006592},{"word":"as","start":735.57495,"end":735.735,"confidence":0.9980469,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.03700249642133713},{"word":"well","start":735.735,"end":735.975,"confidence":0.80810547,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":-0.009467106312513351},{"word":"but","start":735.975,"end":736.475,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.00226651132106781},{"word":"four","start":736.77496,"end":737.01495,"confidence":0.96777344,"punctuated_word":"four","sentiment":"neutral","sentiment_score":-0.05008599907159805},{"word":"to","start":737.01495,"end":737.095,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.07288241386413574},{"word":"six","start":737.095,"end":737.495,"confidence":0.9741211,"punctuated_word":"six","sentiment":"neutral","sentiment_score":-0.009846225380897522},{"word":"is","start":737.495,"end":737.735,"confidence":0.9589844,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.021082647144794464},{"word":"is","start":737.735,"end":737.815,"confidence":0.6352539,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.018597401678562164},{"word":"a","start":737.815,"end":737.975,"confidence":0.7939453,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.0311618410050869},{"word":"standard","start":737.975,"end":738.295,"confidence":0.99902344,"punctuated_word":"standard","sentiment":"neutral","sentiment_score":0.012043274939060211},{"word":"time","start":738.295,"end":738.535,"confidence":1.0,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.03018207848072052},{"word":"across","start":738.535,"end":738.855,"confidence":1.0,"punctuated_word":"across","sentiment":"neutral","sentiment_score":0.00989522784948349},{"word":"the","start":738.855,"end":739.01495,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.010866165161132812},{"word":"industry","start":739.01495,"end":739.51495,"confidence":0.99853516,"punctuated_word":"industry.","sentiment":"neutral","sentiment_score":-0.004187829792499542},{"word":"okay","start":739.815,"end":740.315,"confidence":0.9433594,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.10060795396566392},{"word":"but","start":741.735,"end":741.975,"confidence":0.8857422,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.25234541296958923},{"word":"the","start":741.975,"end":742.055,"confidence":0.99609375,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.33646953105926514},{"word":"good","start":742.055,"end":742.21497,"confidence":1.0,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.4746464788913727},{"word":"thing","start":742.21497,"end":742.45496,"confidence":1.0,"punctuated_word":"thing","sentiment":"positive","sentiment_score":0.5741408467292786},{"word":"is","start":742.45496,"end":742.615,"confidence":1.0,"punctuated_word":"is","sentiment":"positive","sentiment_score":0.4919754266738891},{"word":"we","start":742.615,"end":742.77496,"confidence":0.87890625,"punctuated_word":"we","sentiment":"positive","sentiment_score":0.528022825717926},{"word":"will","start":742.77496,"end":742.935,"confidence":1.0,"punctuated_word":"will","sentiment":"positive","sentiment_score":0.5644108057022095},{"word":"set","start":742.935,"end":743.175,"confidence":0.9941406,"punctuated_word":"set","sentiment":"positive","sentiment_score":0.6241505742073059},{"word":"up","start":743.175,"end":743.255,"confidence":1.0,"punctuated_word":"up","sentiment":"positive","sentiment_score":0.6090558767318726},{"word":"your","start":743.255,"end":743.495,"confidence":1.0,"punctuated_word":"your","sentiment":"positive","sentiment_score":0.5868029594421387},{"word":"system","start":743.495,"end":743.815,"confidence":0.99121094,"punctuated_word":"system","sentiment":"positive","sentiment_score":0.4792477786540985},{"word":"so","start":743.815,"end":743.975,"confidence":0.9404297,"punctuated_word":"so","sentiment":"positive","sentiment_score":0.50847989320755},{"word":"you","start":743.975,"end":744.135,"confidence":0.9633789,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.4667625427246094},{"word":"can","start":744.135,"end":744.295,"confidence":1.0,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.4514561593532562},{"word":"start","start":744.295,"end":744.615,"confidence":1.0,"punctuated_word":"start","sentiment":"positive","sentiment_score":0.4967394769191742},{"word":"using","start":744.615,"end":744.935,"confidence":1.0,"punctuated_word":"using","sentiment":"positive","sentiment_score":0.4634545147418976},{"word":"it","start":744.935,"end":745.26,"confidence":0.8991699,"punctuated_word":"it.","sentiment":"positive","sentiment_score":0.4390751719474793},{"word":"and","start":745.5,"end":745.74,"confidence":0.99902344,"punctuated_word":"And","sentiment":"positive","sentiment_score":0.37481820583343506},{"word":"when","start":745.74,"end":745.98,"confidence":0.99902344,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.3280768394470215},{"word":"we","start":745.98,"end":746.06,"confidence":1.0,"punctuated_word":"we","sentiment":"positive","sentiment_score":0.34731146693229675},{"word":"log","start":746.06,"end":746.3,"confidence":0.796875,"punctuated_word":"log","sentiment":"neutral","sentiment_score":0.2474856823682785},{"word":"the","start":746.3,"end":746.46,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.3012351393699646},{"word":"porting","start":746.46,"end":746.78,"confidence":0.9995117,"punctuated_word":"porting","sentiment":"neutral","sentiment_score":0.1843067556619644},{"word":"date","start":746.78,"end":746.94,"confidence":0.9880371,"punctuated_word":"date,","sentiment":"neutral","sentiment_score":0.23838570713996887},{"word":"we","start":746.94,"end":747.02,"confidence":0.99609375,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.32139715552330017},{"word":"will","start":747.02,"end":747.26,"confidence":0.9980469,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.309978723526001},{"word":"cut","start":747.26,"end":747.42,"confidence":0.99902344,"punctuated_word":"cut","sentiment":"neutral","sentiment_score":0.2379275858402252},{"word":"over","start":747.42,"end":747.66003,"confidence":0.9873047,"punctuated_word":"over","sentiment":"neutral","sentiment_score":0.27839410305023193},{"word":"to","start":747.66003,"end":747.82,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.26553887128829956},{"word":"the","start":747.82,"end":747.9,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.21793460845947263},{"word":"old","start":747.9,"end":748.14,"confidence":0.98095703,"punctuated_word":"old","sentiment":"neutral","sentiment_score":0.17985887825489044},{"word":"numbers","start":748.14,"end":748.46,"confidence":0.6713867,"punctuated_word":"numbers","sentiment":"neutral","sentiment_score":0.14433224499225616},{"word":"so","start":748.46,"end":748.62,"confidence":0.54589844,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.32882168889045715},{"word":"you","start":748.62,"end":748.7,"confidence":0.9614258,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.4075900614261627},{"word":"can","start":748.7,"end":748.86,"confidence":1.0,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.34880703687667847},{"word":"start","start":748.86,"end":749.10004,"confidence":1.0,"punctuated_word":"start","sentiment":"positive","sentiment_score":0.33772265911102295},{"word":"using","start":749.10004,"end":749.42,"confidence":1.0,"punctuated_word":"using","sentiment":"positive","sentiment_score":0.3657779693603515},{"word":"them","start":749.42,"end":749.92,"confidence":0.99316406,"punctuated_word":"them.","sentiment":"neutral","sentiment_score":0.2866935729980469},{"word":"temporary","start":756.3,"end":756.8,"confidence":0.9770508,"punctuated_word":"Temporary","sentiment":"neutral","sentiment_score":0.14685523509979248},{"word":"numbers","start":756.86,"end":757.34,"confidence":0.95825195,"punctuated_word":"numbers.","sentiment":"neutral","sentiment_score":0.12408291548490524},{"word":"temporary","start":757.34,"end":757.84,"confidence":0.9790039,"punctuated_word":"Temporary","sentiment":"neutral","sentiment_score":0.07648220658302307},{"word":"numbers","start":757.98,"end":758.46,"confidence":0.98583984,"punctuated_word":"numbers.","sentiment":"neutral","sentiment_score":0.0768260732293129},{"word":"yeah","start":758.46,"end":758.96,"confidence":0.9663086,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.07343213260173798},{"word":"yeah","start":768.635,"end":769.135,"confidence":0.9941406,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.055746786296367645},{"word":"yeah","start":769.515,"end":769.995,"confidence":0.9909668,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.05693256855010986},{"word":"yeah","start":769.995,"end":770.075,"confidence":0.86206055,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.07370975613594055},{"word":"so","start":770.075,"end":770.555,"confidence":0.63427734,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.09950557351112366},{"word":"okay","start":770.715,"end":771.115,"confidence":0.99609375,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.11748534440994264},{"word":"so","start":771.115,"end":771.515,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.10777613520622252},{"word":"so","start":771.515,"end":771.675,"confidence":0.921875,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.1151902973651886},{"word":"two","start":771.675,"end":771.915,"confidence":0.9970703,"punctuated_word":"two","sentiment":"neutral","sentiment_score":0.09426319599151611},{"word":"ways","start":771.915,"end":772.155,"confidence":0.9980469,"punctuated_word":"ways","sentiment":"neutral","sentiment_score":0.08731867372989655},{"word":"of","start":772.155,"end":772.315,"confidence":0.95947266,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.11393547058105467},{"word":"working","start":772.315,"end":772.635,"confidence":0.9367676,"punctuated_word":"working.","sentiment":"neutral","sentiment_score":0.12488867342472076},{"word":"right","start":772.635,"end":772.955,"confidence":0.97875977,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.0950162410736084},{"word":"one","start":772.955,"end":773.195,"confidence":0.9716797,"punctuated_word":"One","sentiment":"neutral","sentiment_score":0.08935327082872391},{"word":"way","start":773.195,"end":773.355,"confidence":0.99316406,"punctuated_word":"way","sentiment":"neutral","sentiment_score":0.08279518038034439},{"word":"is","start":773.355,"end":773.79,"confidence":0.5626221,"punctuated_word":"is,","sentiment":"neutral","sentiment_score":0.08488184213638306},{"word":"is","start":774.19,"end":774.26996,"confidence":0.7780762,"punctuated_word":"is,","sentiment":"neutral","sentiment_score":0.07261493057012558},{"word":"let's","start":774.26996,"end":774.43,"confidence":0.99853516,"punctuated_word":"let's","sentiment":"neutral","sentiment_score":0.07195543497800827},{"word":"say","start":774.43,"end":774.91,"confidence":0.99902344,"punctuated_word":"say","sentiment":"neutral","sentiment_score":0.06554104387760162},{"word":"let's","start":774.91,"end":775.31,"confidence":0.8952637,"punctuated_word":"let's","sentiment":"neutral","sentiment_score":0.07348243147134781},{"word":"say","start":775.31,"end":775.81,"confidence":1.0,"punctuated_word":"say","sentiment":"neutral","sentiment_score":0.06881952285766602},{"word":"you","start":775.87,"end":776.11,"confidence":0.67822266,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.06969758868217468},{"word":"want","start":776.11,"end":776.35,"confidence":1.0,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.07901190221309662},{"word":"to","start":776.35,"end":776.43,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.08178035914897919},{"word":"let's","start":776.50995,"end":776.75,"confidence":0.99853516,"punctuated_word":"let's","sentiment":"neutral","sentiment_score":0.08370455354452133},{"word":"say","start":776.75,"end":776.91,"confidence":0.99902344,"punctuated_word":"say","sentiment":"neutral","sentiment_score":0.09097692370414734},{"word":"we","start":776.91,"end":777.07,"confidence":0.9316406,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.12577414512634277},{"word":"got","start":777.07,"end":777.23,"confidence":0.9892578,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.15828144550323486},{"word":"a","start":777.23,"end":777.31,"confidence":0.9951172,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.14988501369953156},{"word":"porting","start":777.31,"end":777.63,"confidence":0.8642578,"punctuated_word":"porting","sentiment":"neutral","sentiment_score":0.09528080374002457},{"word":"date","start":777.63,"end":777.87,"confidence":0.9760742,"punctuated_word":"date","sentiment":"neutral","sentiment_score":0.11108575761318208},{"word":"for","start":777.87,"end":778.02997,"confidence":0.9770508,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.11199634522199632},{"word":"maybe","start":778.02997,"end":778.35,"confidence":0.9658203,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":0.09955070167779922},{"word":"july","start":778.35,"end":778.79,"confidence":0.9847819,"punctuated_word":"July","sentiment":"neutral","sentiment_score":0.1140434518456459},{"word":"10","start":778.79,"end":779.23,"confidence":0.9847819,"punctuated_word":"10.","sentiment":"neutral","sentiment_score":0.12398495525121687},{"word":"right","start":779.23,"end":779.73,"confidence":0.9970703,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.1419147402048111},{"word":"so","start":779.94995,"end":780.26996,"confidence":0.9921875,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.16127511858940125},{"word":"we","start":780.26996,"end":780.43,"confidence":0.9980469,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.22850659489631653},{"word":"actually","start":780.43,"end":780.82996,"confidence":0.9819336,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.25239279866218567},{"word":"we","start":780.99,"end":781.14996,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.26324325799942017},{"word":"can","start":781.14996,"end":781.31,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.2920045554637909},{"word":"actually","start":781.31,"end":781.63,"confidence":0.99902344,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.2812928259372711},{"word":"enable","start":781.63,"end":781.94995,"confidence":1.0,"punctuated_word":"enable","sentiment":"neutral","sentiment_score":0.30043333768844604},{"word":"all","start":781.94995,"end":782.11,"confidence":0.99121094,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.2786597013473511},{"word":"the","start":782.11,"end":782.26996,"confidence":0.9941406,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.27195262908935547},{"word":"users","start":782.26996,"end":782.58997,"confidence":0.9819336,"punctuated_word":"users","sentiment":"neutral","sentiment_score":0.2786600589752197},{"word":"on","start":782.58997,"end":782.75,"confidence":0.94384766,"punctuated_word":"on","sentiment":"positive","sentiment_score":0.33662447333335876},{"word":"july","start":782.75,"end":783.06995,"confidence":0.9977214,"punctuated_word":"July","sentiment":"neutral","sentiment_score":0.26611021161079407},{"word":"10","start":783.06995,"end":783.3899,"confidence":0.9977214,"punctuated_word":"10","sentiment":"neutral","sentiment_score":0.3194717764854431},{"word":"morning","start":783.38995,"end":783.63,"confidence":0.8654785,"punctuated_word":"morning.","sentiment":"neutral","sentiment_score":0.30308589339256287},{"word":"they","start":783.63,"end":783.79,"confidence":0.99902344,"punctuated_word":"They","sentiment":"neutral","sentiment_score":0.21977996826171875},{"word":"can","start":783.79,"end":783.94995,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.2324586659669876},{"word":"use","start":783.94995,"end":784.19,"confidence":1.0,"punctuated_word":"use","sentiment":"neutral","sentiment_score":0.23494236171245575},{"word":"it","start":784.19,"end":784.35,"confidence":0.9838867,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.12122607976198196},{"word":"but","start":784.35,"end":784.50995,"confidence":1.0,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.11317986994981766},{"word":"again","start":784.50995,"end":784.91,"confidence":0.81469727,"punctuated_word":"again,","sentiment":"neutral","sentiment_score":-0.20363178849220276},{"word":"sometimes","start":784.91,"end":785.41,"confidence":1.0,"punctuated_word":"sometimes","sentiment":"neutral","sentiment_score":-0.2747567594051361},{"word":"it's","start":785.47,"end":785.70996,"confidence":0.9350586,"punctuated_word":"it's","sentiment":"negative","sentiment_score":-0.3397086262702942},{"word":"like","start":785.70996,"end":785.87,"confidence":0.7036133,"punctuated_word":"like","sentiment":"negative","sentiment_score":-0.47270986437797546},{"word":"a","start":785.87,"end":786.02997,"confidence":0.99121094,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4683076739311218},{"word":"hurdle","start":786.02997,"end":786.35,"confidence":0.9970703,"punctuated_word":"hurdle","sentiment":"negative","sentiment_score":-0.41154617071151733},{"word":"because","start":786.35,"end":786.67,"confidence":0.8964844,"punctuated_word":"because","sentiment":"negative","sentiment_score":-0.372088223695755},{"word":"it's","start":786.67,"end":786.82996,"confidence":0.9921875,"punctuated_word":"it's","sentiment":"negative","sentiment_score":-0.405462384223938},{"word":"a","start":786.82996,"end":786.91,"confidence":0.5024414,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4399145841598511},{"word":"new","start":786.91,"end":787.07,"confidence":1.0,"punctuated_word":"new","sentiment":"negative","sentiment_score":-0.4927717447280884},{"word":"system","start":787.07,"end":787.47,"confidence":0.9428711,"punctuated_word":"system.","sentiment":"neutral","sentiment_score":-0.30105701088905334},{"word":"they","start":787.47,"end":787.63,"confidence":1.0,"punctuated_word":"They","sentiment":"neutral","sentiment_score":-0.28043168783187866},{"word":"don't","start":787.63,"end":787.87,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.296267569065094},{"word":"know","start":787.87,"end":788.02997,"confidence":0.9951172,"punctuated_word":"know","sentiment":"negative","sentiment_score":-0.3689718544483185},{"word":"how","start":788.02997,"end":788.19,"confidence":1.0,"punctuated_word":"how","sentiment":"negative","sentiment_score":-0.3664160966873169},{"word":"to","start":788.19,"end":788.26996,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.31196847558021545},{"word":"use","start":788.26996,"end":788.43,"confidence":1.0,"punctuated_word":"use","sentiment":"neutral","sentiment_score":-0.295045405626297},{"word":"it","start":788.43,"end":788.93,"confidence":0.9748535,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":-0.09337765723466872},{"word":"so","start":789.305,"end":789.46497,"confidence":0.9873047,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.1040363684296608},{"word":"better","start":789.46497,"end":789.70496,"confidence":0.79003906,"punctuated_word":"better","sentiment":"neutral","sentiment_score":0.12962216138839722},{"word":"we","start":789.70496,"end":789.945,"confidence":0.70996094,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.20417626202106476},{"word":"actually","start":789.945,"end":790.265,"confidence":0.9941406,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.18910762667655945},{"word":"give","start":790.265,"end":790.505,"confidence":0.9980469,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.17665737867355347},{"word":"them","start":790.505,"end":790.665,"confidence":0.99902344,"punctuated_word":"them","sentiment":"neutral","sentiment_score":0.14308583736419678},{"word":"temporary","start":790.665,"end":790.985,"confidence":0.98828125,"punctuated_word":"temporary","sentiment":"neutral","sentiment_score":0.06859099119901657},{"word":"numbers","start":790.985,"end":791.385,"confidence":0.8774414,"punctuated_word":"numbers","sentiment":"neutral","sentiment_score":0.21555212140083313},{"word":"to","start":791.385,"end":791.46497,"confidence":0.8769531,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1938401609659195},{"word":"test","start":791.46497,"end":791.70496,"confidence":1.0,"punctuated_word":"test","sentiment":"neutral","sentiment_score":0.0983644649386406},{"word":"it","start":791.70496,"end":791.865,"confidence":0.8874512,"punctuated_word":"it,","sentiment":"neutral","sentiment_score":0.16499406099319458},{"word":"make","start":791.865,"end":792.105,"confidence":0.9892578,"punctuated_word":"make","sentiment":"neutral","sentiment_score":0.1735326498746872},{"word":"sure","start":792.105,"end":792.265,"confidence":1.0,"punctuated_word":"sure","sentiment":"neutral","sentiment_score":0.1790488064289093},{"word":"they","start":792.265,"end":792.425,"confidence":0.99902344,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.1419474631547928},{"word":"know","start":792.425,"end":792.665,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.16041383147239685},{"word":"how","start":792.665,"end":792.825,"confidence":1.0,"punctuated_word":"how","sentiment":"neutral","sentiment_score":0.14130260050296783},{"word":"to","start":792.825,"end":792.90497,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.13990692794322968},{"word":"make","start":792.90497,"end":793.14496,"confidence":1.0,"punctuated_word":"make","sentiment":"neutral","sentiment_score":0.12883751094341278},{"word":"calls","start":793.14496,"end":793.46497,"confidence":0.99658203,"punctuated_word":"calls,","sentiment":"neutral","sentiment_score":0.13997098803520203},{"word":"how","start":793.46497,"end":793.625,"confidence":1.0,"punctuated_word":"how","sentiment":"neutral","sentiment_score":0.14755427837371826},{"word":"to","start":793.625,"end":793.785,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.14001771807670593},{"word":"receive","start":793.785,"end":794.185,"confidence":1.0,"punctuated_word":"receive","sentiment":"neutral","sentiment_score":0.06276499480009079},{"word":"calls","start":794.185,"end":794.505,"confidence":0.9736328,"punctuated_word":"calls,","sentiment":"neutral","sentiment_score":0.09743347764015198},{"word":"all","start":794.505,"end":794.665,"confidence":0.9892578,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.10337839275598526},{"word":"those","start":794.665,"end":794.825,"confidence":0.9980469,"punctuated_word":"those","sentiment":"neutral","sentiment_score":0.12723617255687714},{"word":"things","start":794.825,"end":795.325,"confidence":0.96972656,"punctuated_word":"things.","sentiment":"neutral","sentiment_score":0.13183672726154327},{"word":"and","start":795.545,"end":795.785,"confidence":0.99609375,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.062231019139289856},{"word":"at","start":795.785,"end":795.865,"confidence":0.95947266,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.02796069160103798},{"word":"the","start":795.865,"end":796.02496,"confidence":0.91503906,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04303402826189995},{"word":"time","start":796.02496,"end":796.185,"confidence":1.0,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.01931741833686829},{"word":"of","start":796.185,"end":796.345,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.017734412103891373},{"word":"cut","start":796.345,"end":796.58496,"confidence":0.93359375,"punctuated_word":"cut","sentiment":"neutral","sentiment_score":-0.005313703790307045},{"word":"over","start":796.58496,"end":796.745,"confidence":0.7858887,"punctuated_word":"over,","sentiment":"neutral","sentiment_score":0.00430724024772644},{"word":"we'll","start":796.745,"end":796.985,"confidence":0.9355469,"punctuated_word":"we'll","sentiment":"neutral","sentiment_score":0.010570429265499117},{"word":"just","start":796.985,"end":797.225,"confidence":0.9980469,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.015509743243455889},{"word":"set","start":797.225,"end":797.385,"confidence":0.16540527,"punctuated_word":"set","sentiment":"neutral","sentiment_score":0.007131047546863556},{"word":"the","start":797.385,"end":797.545,"confidence":0.91845703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.02186620980501175},{"word":"numbers","start":797.545,"end":797.865,"confidence":0.7861328,"punctuated_word":"numbers,","sentiment":"neutral","sentiment_score":0.01151784136891365},{"word":"and","start":797.865,"end":798.02496,"confidence":0.984375,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.02017834410071373},{"word":"they","start":798.02496,"end":798.105,"confidence":0.9980469,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.012162946164608002},{"word":"can","start":798.105,"end":798.345,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.007467038929462433},{"word":"start","start":798.345,"end":798.58496,"confidence":1.0,"punctuated_word":"start","sentiment":"neutral","sentiment_score":-0.036912236362695694},{"word":"getting","start":798.58496,"end":798.825,"confidence":0.99902344,"punctuated_word":"getting","sentiment":"neutral","sentiment_score":-0.009533759206533432},{"word":"the","start":798.825,"end":798.985,"confidence":0.9970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.03354040905833244},{"word":"old","start":798.985,"end":799.14496,"confidence":1.0,"punctuated_word":"old","sentiment":"neutral","sentiment_score":-0.04863792657852173},{"word":"calls","start":799.14496,"end":799.385,"confidence":0.99902344,"punctuated_word":"calls","sentiment":"neutral","sentiment_score":-0.03931839391589165},{"word":"and","start":799.385,"end":799.625,"confidence":0.9506836,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.02658963203430176},{"word":"the","start":799.625,"end":799.70496,"confidence":0.9819336,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.015340406447649002},{"word":"old","start":799.70496,"end":799.865,"confidence":1.0,"punctuated_word":"old","sentiment":"neutral","sentiment_score":-0.05745231360197067},{"word":"numbers","start":799.865,"end":800.365,"confidence":0.9995117,"punctuated_word":"numbers.","sentiment":"neutral","sentiment_score":-0.0132076945155859},{"word":"okay","start":800.665,"end":801.165,"confidence":0.9814453,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.05109381675720215},{"word":"so","start":801.57,"end":801.73004,"confidence":0.9970703,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.05843071639537811},{"word":"that's","start":801.73004,"end":801.89,"confidence":0.9951172,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.07080234587192535},{"word":"how","start":801.89,"end":802.21,"confidence":0.6904297,"punctuated_word":"how,","sentiment":"neutral","sentiment_score":0.08671270310878754},{"word":"generally","start":802.21,"end":802.61005,"confidence":0.9411621,"punctuated_word":"generally,","sentiment":"neutral","sentiment_score":0.10541929304599762},{"word":"it","start":802.61005,"end":802.77,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.10454057157039642},{"word":"works","start":802.77,"end":803.27,"confidence":0.9995117,"punctuated_word":"works.","sentiment":"neutral","sentiment_score":0.07781447470188141},{"word":"no","start":815.175,"end":815.415,"confidence":0.7895508,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.12038558721542358},{"word":"no","start":815.415,"end":815.57495,"confidence":0.99560547,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.1218581348657608},{"word":"no","start":815.57495,"end":815.65497,"confidence":0.9729004,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.0874422937631607},{"word":"better","start":815.65497,"end":816.055,"confidence":0.9716797,"punctuated_word":"Better","sentiment":"neutral","sentiment_score":-0.04513678699731827},{"word":"no","start":816.21497,"end":816.535,"confidence":0.9819336,"punctuated_word":"no.","sentiment":"neutral","sentiment_score":-0.08477518707513809},{"word":"they","start":816.535,"end":816.69495,"confidence":0.9970703,"punctuated_word":"They","sentiment":"neutral","sentiment_score":-0.057204753160476685},{"word":"are","start":816.69495,"end":816.855,"confidence":0.99316406,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.04531460255384445},{"word":"they","start":816.855,"end":817.01495,"confidence":0.97265625,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.01766239106655121},{"word":"are","start":817.01495,"end":817.175,"confidence":0.99609375,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.026030048727989197},{"word":"only","start":817.175,"end":817.415,"confidence":0.9970703,"punctuated_word":"only","sentiment":"neutral","sentiment_score":-0.029398445039987564},{"word":"they","start":817.57495,"end":817.735,"confidence":0.9970703,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.01042301207780838},{"word":"are","start":817.735,"end":817.89496,"confidence":0.9277344,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.0014847368001937866},{"word":"mainly","start":817.89496,"end":818.13495,"confidence":0.9980469,"punctuated_word":"mainly","sentiment":"neutral","sentiment_score":0.01397334411740303},{"word":"for","start":818.13495,"end":818.375,"confidence":0.9980469,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.01851542294025421},{"word":"your","start":818.375,"end":818.615,"confidence":0.8691406,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.009934093803167343},{"word":"training","start":818.615,"end":818.935,"confidence":0.94921875,"punctuated_word":"training","sentiment":"neutral","sentiment_score":0.01214047521352768},{"word":"your","start":818.935,"end":819.175,"confidence":0.6855469,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.015797309577465057},{"word":"people","start":819.175,"end":819.675,"confidence":0.9970703,"punctuated_word":"people.","sentiment":"neutral","sentiment_score":0.007658086717128754},{"word":"okay","start":819.735,"end":820.13495,"confidence":0.9501953,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.032924145460128784},{"word":"so","start":820.13495,"end":820.375,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.0348324328660965},{"word":"let's","start":820.375,"end":820.615,"confidence":0.99560547,"punctuated_word":"let's","sentiment":"neutral","sentiment_score":0.0444977842271328},{"word":"say","start":820.615,"end":821.115,"confidence":0.76416016,"punctuated_word":"say,","sentiment":"neutral","sentiment_score":0.043982960283756256},{"word":"make","start":821.57495,"end":821.735,"confidence":0.7163086,"punctuated_word":"make","sentiment":"neutral","sentiment_score":0.04579812288284302},{"word":"sure","start":821.735,"end":821.975,"confidence":1.0,"punctuated_word":"sure","sentiment":"neutral","sentiment_score":0.055078111588954926},{"word":"all","start":821.975,"end":822.13495,"confidence":0.99902344,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.05578178912401199},{"word":"the","start":822.13495,"end":822.375,"confidence":0.9941406,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04147686809301376},{"word":"staff","start":822.375,"end":822.69495,"confidence":0.95947266,"punctuated_word":"staff","sentiment":"neutral","sentiment_score":0.01164340227842331},{"word":"is","start":822.69495,"end":822.855,"confidence":0.9707031,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.0424882210791111},{"word":"trained","start":822.855,"end":823.355,"confidence":0.99121094,"punctuated_word":"trained.","sentiment":"neutral","sentiment_score":0.02532598003745079},{"word":"okay","start":823.495,"end":823.89496,"confidence":0.79711914,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.03470610827207565},{"word":"so","start":823.89496,"end":824.055,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.04419394209980965},{"word":"we","start":824.055,"end":824.295,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.07929530739784241},{"word":"just","start":824.295,"end":824.45496,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.064741350710392},{"word":"need","start":824.45496,"end":824.69495,"confidence":1.0,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.07345940172672272},{"word":"to","start":824.69495,"end":824.935,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0676584541797638},{"word":"give","start":824.935,"end":825.095,"confidence":0.99902344,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.07215923815965652},{"word":"them","start":825.095,"end":825.33496,"confidence":1.0,"punctuated_word":"them","sentiment":"neutral","sentiment_score":0.06972479820251465},{"word":"temporary","start":825.33496,"end":825.735,"confidence":0.9448242,"punctuated_word":"temporary","sentiment":"neutral","sentiment_score":0.025370407849550247},{"word":"number","start":825.735,"end":826.055,"confidence":0.99902344,"punctuated_word":"number","sentiment":"neutral","sentiment_score":0.05569247156381607},{"word":"to","start":826.055,"end":826.21497,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.06428451836109161},{"word":"test","start":826.21497,"end":826.45496,"confidence":1.0,"punctuated_word":"test","sentiment":"neutral","sentiment_score":0.032353825867176056},{"word":"it","start":826.45496,"end":826.74,"confidence":0.9970703,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.048568494617938995},{"word":"otherwise","start":827.94,"end":828.44,"confidence":0.9975586,"punctuated_word":"Otherwise,","sentiment":"neutral","sentiment_score":0.031969014555215836},{"word":"we","start":828.5,"end":828.66,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.04785887524485588},{"word":"can","start":828.66,"end":828.98,"confidence":0.984375,"punctuated_word":"can,","sentiment":"neutral","sentiment_score":0.03619416430592537},{"word":"like","start":828.98,"end":829.22,"confidence":0.99902344,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.12253598868846892},{"word":"set","start":829.22,"end":829.38,"confidence":0.78564453,"punctuated_word":"set","sentiment":"neutral","sentiment_score":0.17452171444892883},{"word":"up","start":829.38,"end":829.45996,"confidence":0.9980469,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.17741084098815918},{"word":"a","start":829.45996,"end":829.62,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.2134537696838379},{"word":"one","start":829.62,"end":829.86,"confidence":1.0,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.16949178278446198},{"word":"hour","start":829.86,"end":830.02,"confidence":1.0,"punctuated_word":"hour","sentiment":"neutral","sentiment_score":0.2488172352313995},{"word":"session","start":830.02,"end":830.42,"confidence":1.0,"punctuated_word":"session","sentiment":"neutral","sentiment_score":0.2832154333591461},{"word":"with","start":830.42,"end":830.58,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.25530219078063965},{"word":"your","start":830.58,"end":830.82,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.22491472959518433},{"word":"teams","start":830.82,"end":831.22,"confidence":0.9265137,"punctuated_word":"teams.","sentiment":"neutral","sentiment_score":0.20185208320617676},{"word":"we","start":831.22,"end":831.38,"confidence":0.99902344,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.28969401121139526},{"word":"can","start":831.38,"end":831.54,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.3169749677181244},{"word":"just","start":831.54,"end":831.7,"confidence":1.0,"punctuated_word":"just","sentiment":"positive","sentiment_score":0.33556467294692993},{"word":"show","start":831.7,"end":831.94,"confidence":1.0,"punctuated_word":"show","sentiment":"neutral","sentiment_score":0.2813148498535156},{"word":"them","start":831.94,"end":832.18,"confidence":1.0,"punctuated_word":"them","sentiment":"neutral","sentiment_score":0.2805841267108917},{"word":"how","start":832.18,"end":832.42,"confidence":1.0,"punctuated_word":"how","sentiment":"positive","sentiment_score":0.3447096049785614},{"word":"how","start":832.42,"end":832.58,"confidence":0.97998047,"punctuated_word":"how","sentiment":"positive","sentiment_score":0.3783732056617737},{"word":"the","start":832.58,"end":832.74,"confidence":0.99902344,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.4032041132450104},{"word":"system","start":832.74,"end":833.14,"confidence":1.0,"punctuated_word":"system","sentiment":"positive","sentiment_score":0.34293133020401},{"word":"works","start":833.14,"end":833.64,"confidence":0.7919922,"punctuated_word":"works.","sentiment":"positive","sentiment_score":0.33651673793792725},{"word":"and","start":833.94,"end":834.18,"confidence":0.99902344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.264109343290329},{"word":"and","start":834.18,"end":834.58,"confidence":0.9453125,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.2743741273880005},{"word":"at","start":834.58,"end":834.66,"confidence":0.95703125,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.29192236065864563},{"word":"the","start":834.66,"end":834.82,"confidence":0.89501953,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.3091675341129303},{"word":"time","start":834.82,"end":835.06,"confidence":1.0,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.3240843117237091},{"word":"of","start":835.06,"end":835.3,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.3133412003517151},{"word":"porting","start":835.3,"end":835.8,"confidence":0.9873047,"punctuated_word":"porting,","sentiment":"neutral","sentiment_score":0.24698106944561005},{"word":"they","start":836.02,"end":836.18,"confidence":0.9267578,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.2576630413532257},{"word":"can","start":836.18,"end":836.33997,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.31918513774871826},{"word":"actually","start":836.33997,"end":836.74,"confidence":0.9970703,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.2887570858001709},{"word":"use","start":836.74,"end":836.89996,"confidence":0.97314453,"punctuated_word":"use","sentiment":"neutral","sentiment_score":0.28465092182159424},{"word":"it","start":836.89996,"end":837.06,"confidence":0.9921875,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.2866295874118805},{"word":"it's","start":837.06,"end":837.3,"confidence":0.967041,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.3096659183502197},{"word":"up","start":837.3,"end":837.38,"confidence":0.65283203,"punctuated_word":"up","sentiment":"positive","sentiment_score":0.35044872760772705},{"word":"to","start":837.38,"end":837.54,"confidence":0.9951172,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.3562037944793701},{"word":"you","start":837.54,"end":837.7,"confidence":1.0,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.34115099906921387},{"word":"how","start":837.7,"end":837.86,"confidence":0.9165039,"punctuated_word":"how","sentiment":"neutral","sentiment_score":0.2691177427768707},{"word":"you","start":837.86,"end":838.02,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2513619363307953},{"word":"want","start":838.02,"end":838.18,"confidence":0.88134766,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.21167312562465668},{"word":"to","start":838.18,"end":838.26,"confidence":0.9707031,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.2015929818153381},{"word":"do","start":838.26,"end":838.33997,"confidence":0.93408203,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.202227383852005},{"word":"it","start":838.33997,"end":838.42,"confidence":0.9941406,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.21542266011238095},{"word":"like","start":838.42,"end":838.66,"confidence":0.9851074,"punctuated_word":"Like,","sentiment":"neutral","sentiment_score":0.20329123735427856},{"word":"we","start":838.66,"end":838.82,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.26394185423851013},{"word":"we","start":838.82,"end":838.89996,"confidence":0.93408203,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.3267807364463806},{"word":"are","start":838.89996,"end":839.06,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.3176862597465515},{"word":"doing","start":839.06,"end":839.3,"confidence":0.99902344,"punctuated_word":"doing","sentiment":"neutral","sentiment_score":0.2986486852169037},{"word":"one","start":839.3,"end":839.45996,"confidence":0.9326172,"punctuated_word":"one","sentiment":"positive","sentiment_score":0.33911776542663574},{"word":"other","start":839.45996,"end":839.95996,"confidence":0.97314453,"punctuated_word":"other","sentiment":"positive","sentiment_score":0.34280461072921753},{"word":"midsize","start":840.18,"end":840.66,"confidence":0.5629883,"punctuated_word":"midsize","sentiment":"neutral","sentiment_score":0.2614203989505768},{"word":"customer","start":840.66,"end":841.14,"confidence":0.8601074,"punctuated_word":"customer.","sentiment":"neutral","sentiment_score":0.20491530001163483},{"word":"they","start":841.14,"end":841.3,"confidence":0.984375,"punctuated_word":"They","sentiment":"positive","sentiment_score":0.34247004985809326},{"word":"are","start":841.3,"end":841.38,"confidence":0.82299805,"punctuated_word":"are,","sentiment":"neutral","sentiment_score":0.29933276772499084},{"word":"like","start":841.38,"end":841.45996,"confidence":0.9890137,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.23615774512290957},{"word":"100","start":841.45996,"end":841.875,"confidence":0.9760742,"punctuated_word":"100","sentiment":"neutral","sentiment_score":0.24039596319198608},{"word":"seats","start":842.115,"end":842.275,"confidence":0.8852539,"punctuated_word":"seats","sentiment":"neutral","sentiment_score":0.17555974423885343},{"word":"medical","start":842.275,"end":842.675,"confidence":0.9951172,"punctuated_word":"medical","sentiment":"neutral","sentiment_score":0.12894535064697266},{"word":"practice","start":842.675,"end":843.175,"confidence":0.75512695,"punctuated_word":"practice,","sentiment":"neutral","sentiment_score":0.17956802248954773},{"word":"and","start":843.795,"end":844.275,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.2099526971578598},{"word":"they","start":844.275,"end":844.435,"confidence":0.93408203,"punctuated_word":"they","sentiment":"positive","sentiment_score":0.33533167839050293},{"word":"tested","start":844.435,"end":844.835,"confidence":0.99902344,"punctuated_word":"tested","sentiment":"neutral","sentiment_score":0.21916215121746063},{"word":"the","start":844.835,"end":844.915,"confidence":0.98535156,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.357711523771286},{"word":"system","start":844.915,"end":845.235,"confidence":1.0,"punctuated_word":"system","sentiment":"neutral","sentiment_score":0.2856505513191223},{"word":"for","start":845.235,"end":845.355,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.22488082945346832},{"word":"a","start":845.355,"end":845.475,"confidence":0.9291992,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.2259088009595871},{"word":"couple","start":845.475,"end":845.715,"confidence":1.0,"punctuated_word":"couple","sentiment":"neutral","sentiment_score":0.16479617357254028},{"word":"of","start":845.715,"end":845.955,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.14514252543449402},{"word":"months","start":845.955,"end":846.275,"confidence":0.9770508,"punctuated_word":"months.","sentiment":"neutral","sentiment_score":0.19299735128879547},{"word":"now","start":846.275,"end":846.515,"confidence":1.0,"punctuated_word":"Now","sentiment":"positive","sentiment_score":0.6322131156921387},{"word":"they're","start":846.515,"end":846.755,"confidence":0.94140625,"punctuated_word":"they're","sentiment":"positive","sentiment_score":0.6829699873924255},{"word":"happy","start":846.755,"end":847.255,"confidence":0.88183594,"punctuated_word":"happy.","sentiment":"positive","sentiment_score":0.6239417791366577},{"word":"and","start":847.715,"end":848.195,"confidence":0.99902344,"punctuated_word":"And","sentiment":"positive","sentiment_score":0.3495229482650757},{"word":"this","start":848.195,"end":848.435,"confidence":0.9819336,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.26472994685173035},{"word":"month","start":848.435,"end":848.935,"confidence":0.93066406,"punctuated_word":"month,","sentiment":"neutral","sentiment_score":0.20871582627296448},{"word":"i","start":849.075,"end":849.155,"confidence":0.83251953,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.20953404903411865},{"word":"think","start":849.155,"end":849.395,"confidence":0.9941406,"punctuated_word":"think","sentiment":"neutral","sentiment_score":0.18573762476444244},{"word":"july","start":849.395,"end":849.755,"confidence":0.9097493,"punctuated_word":"July","sentiment":"neutral","sentiment_score":0.16699928045272827},{"word":"9","start":849.755,"end":850.115,"confidence":0.9097493,"punctuated_word":"9,","sentiment":"neutral","sentiment_score":0.15561087429523468},{"word":"we're","start":850.115,"end":850.195,"confidence":0.8400879,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.13032248616218567},{"word":"doing","start":850.195,"end":850.435,"confidence":0.9863281,"punctuated_word":"doing","sentiment":"neutral","sentiment_score":0.1643030345439911},{"word":"the","start":850.435,"end":850.515,"confidence":0.9921875,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.17221055924892426},{"word":"cutover","start":850.515,"end":851.015,"confidence":0.84781903,"punctuated_word":"cutover.","sentiment":"neutral","sentiment_score":0.12362351268529892},{"word":"so","start":851.395,"end":851.875,"confidence":0.9980469,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.16940522193908691},{"word":"they're","start":851.875,"end":852.115,"confidence":0.9008789,"punctuated_word":"they're","sentiment":"neutral","sentiment_score":0.22467270493507385},{"word":"already","start":852.115,"end":852.435,"confidence":0.99902344,"punctuated_word":"already","sentiment":"neutral","sentiment_score":0.31118425726890564},{"word":"using","start":852.435,"end":852.675,"confidence":1.0,"punctuated_word":"using","sentiment":"neutral","sentiment_score":0.1986265629529953},{"word":"the","start":852.675,"end":852.835,"confidence":0.9448242,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.20340949296951297},{"word":"numbers","start":852.835,"end":853.315,"confidence":0.7446289,"punctuated_word":"numbers,","sentiment":"neutral","sentiment_score":0.17360705137252808},{"word":"and","start":853.315,"end":853.555,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.18506717681884768},{"word":"just","start":853.555,"end":853.875,"confidence":0.71777344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.17007875442504883},{"word":"the","start":853.875,"end":854.035,"confidence":0.75439453,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.1608540117740631},{"word":"cutover","start":854.035,"end":854.535,"confidence":0.9707031,"punctuated_word":"cutover,","sentiment":"neutral","sentiment_score":0.09592990577220915},{"word":"we","start":854.595,"end":854.755,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.12443351745605467},{"word":"will","start":854.755,"end":854.915,"confidence":0.9970703,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.13680320978164673},{"word":"just","start":854.915,"end":855.15,"confidence":0.99121094,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.14662572741508484},{"word":"swipe","start":855.63,"end":855.87,"confidence":0.50439453,"punctuated_word":"swipe","sentiment":"neutral","sentiment_score":0.06455358862876892},{"word":"them","start":855.87,"end":856.03,"confidence":0.9970703,"punctuated_word":"them","sentiment":"neutral","sentiment_score":0.05710536241531372},{"word":"with","start":856.03,"end":856.27,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.07812725007534027},{"word":"the","start":856.27,"end":856.35004,"confidence":0.99609375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.06723472476005554},{"word":"old","start":856.35004,"end":856.51,"confidence":0.9970703,"punctuated_word":"old","sentiment":"neutral","sentiment_score":0.03243701159954071},{"word":"numbers","start":856.51,"end":857.01,"confidence":0.7944336,"punctuated_word":"numbers.","sentiment":"neutral","sentiment_score":0.07870647311210632},{"word":"they","start":857.31,"end":857.55005,"confidence":0.9223633,"punctuated_word":"They","sentiment":"neutral","sentiment_score":0.13909241557121277},{"word":"will","start":857.55005,"end":857.71,"confidence":0.99609375,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.15741118788719177},{"word":"start","start":857.71,"end":858.03,"confidence":0.99902344,"punctuated_word":"start","sentiment":"neutral","sentiment_score":0.11746732145547868},{"word":"getting","start":858.03,"end":858.27,"confidence":0.98828125,"punctuated_word":"getting","sentiment":"neutral","sentiment_score":0.12469463050365448},{"word":"and","start":858.27,"end":858.51,"confidence":0.6123047,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.07914280891418457},{"word":"sending","start":858.51,"end":858.91003,"confidence":0.9716797,"punctuated_word":"sending","sentiment":"neutral","sentiment_score":0.05029153451323509},{"word":"calls","start":858.91003,"end":859.15,"confidence":0.9941406,"punctuated_word":"calls","sentiment":"neutral","sentiment_score":0.06137394905090332},{"word":"via","start":859.15,"end":859.27,"confidence":0.6269531,"punctuated_word":"via","sentiment":"neutral","sentiment_score":0.03274938464164734},{"word":"the","start":859.27,"end":859.39,"confidence":0.81152344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07355475425720215},{"word":"old","start":859.39,"end":859.63,"confidence":0.9941406,"punctuated_word":"old","sentiment":"neutral","sentiment_score":0.024234551936388016},{"word":"numbers","start":859.63,"end":859.95,"confidence":0.8312988,"punctuated_word":"numbers,","sentiment":"neutral","sentiment_score":0.05532873049378395},{"word":"the","start":859.95,"end":860.03,"confidence":0.85058594,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07936811447143555},{"word":"existing","start":860.03,"end":860.43005,"confidence":1.0,"punctuated_word":"existing","sentiment":"neutral","sentiment_score":0.06627453863620758},{"word":"numbers","start":860.43005,"end":860.75,"confidence":0.99316406,"punctuated_word":"numbers","sentiment":"neutral","sentiment_score":0.06876380741596222},{"word":"once","start":860.75,"end":860.91003,"confidence":0.47070312,"punctuated_word":"once","sentiment":"neutral","sentiment_score":0.12184133380651474},{"word":"the","start":860.91003,"end":861.07,"confidence":0.8745117,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.09905633330345154},{"word":"port","start":861.07,"end":861.23004,"confidence":0.96875,"punctuated_word":"port","sentiment":"neutral","sentiment_score":0.06576965749263763},{"word":"is","start":861.23004,"end":861.39,"confidence":0.484375,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.106319397687912},{"word":"completed","start":861.39,"end":861.89,"confidence":0.96435547,"punctuated_word":"completed.","sentiment":"neutral","sentiment_score":0.09627820551395416},{"word":"okay","start":862.83,"end":863.33,"confidence":0.9807129,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.04816296696662903},{"word":"yes","start":864.91003,"end":865.41003,"confidence":0.98999023,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.03282935917377472},{"word":"so","start":876.845,"end":877.08496,"confidence":0.9921875,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.015357490628957748},{"word":"then","start":877.08496,"end":877.40497,"confidence":0.87890625,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.006540408357977867},{"word":"the","start":877.40497,"end":877.565,"confidence":0.7080078,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.01768583618104458},{"word":"temporary","start":877.565,"end":878.065,"confidence":0.99316406,"punctuated_word":"temporary","sentiment":"neutral","sentiment_score":-0.01918065920472145},{"word":"number","start":878.125,"end":878.445,"confidence":0.9597168,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":-0.02240558341145515},{"word":"the","start":878.445,"end":878.52496,"confidence":0.9902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.021368183195590973},{"word":"one","start":878.52496,"end":878.685,"confidence":0.99902344,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.020924530923366547},{"word":"we","start":878.685,"end":878.845,"confidence":0.99121094,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.010222790762782097},{"word":"give","start":878.845,"end":879.08496,"confidence":0.9394531,"punctuated_word":"give","sentiment":"neutral","sentiment_score":-0.014046601951122284},{"word":"you","start":879.08496,"end":879.58496,"confidence":0.98706055,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":-0.016700731590390205},{"word":"yeah","start":880.6,"end":880.68,"confidence":0.9641113,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.008190152235329151},{"word":"that's","start":880.68,"end":880.84,"confidence":0.9470215,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.011733688414096832},{"word":"the","start":880.84,"end":880.92,"confidence":0.50634766,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.014028534293174744},{"word":"temporary","start":880.92,"end":881.4,"confidence":0.99121094,"punctuated_word":"temporary","sentiment":"neutral","sentiment_score":-0.013873336836695673},{"word":"number","start":881.4,"end":881.72003,"confidence":0.99902344,"punctuated_word":"number","sentiment":"neutral","sentiment_score":-0.027374232187867165},{"word":"we're","start":881.72003,"end":881.88,"confidence":0.8522949,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":-0.0038106951396912336},{"word":"gonna","start":881.88,"end":882.12,"confidence":0.95410156,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":0.007725484669208527},{"word":"display","start":882.12,"end":882.62,"confidence":0.98339844,"punctuated_word":"display.","sentiment":"neutral","sentiment_score":-0.009533990174531937},{"word":"yeah","start":883.4,"end":883.9,"confidence":0.9506836,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.006036348640918732},{"word":"so","start":894.15497,"end":894.475,"confidence":0.50683594,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.029371052980422977},{"word":"if","start":894.475,"end":894.71497,"confidence":0.9873047,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.04286792129278183},{"word":"you","start":894.71497,"end":894.95496,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.05895942822098732},{"word":"start","start":894.95496,"end":895.19495,"confidence":0.9790039,"punctuated_word":"start","sentiment":"neutral","sentiment_score":-0.03883017599582672},{"word":"the","start":895.19495,"end":895.435,"confidence":0.9951172,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.02357308566570282},{"word":"system","start":895.435,"end":895.675,"confidence":1.0,"punctuated_word":"system","sentiment":"neutral","sentiment_score":-0.027867183089256287},{"word":"if","start":895.75494,"end":895.915,"confidence":0.99609375,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.05503905192017555},{"word":"you","start":895.915,"end":896.15497,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.04709969088435173},{"word":"if","start":896.15497,"end":896.31494,"confidence":0.9741211,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.03474956378340721},{"word":"you","start":896.31494,"end":896.475,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.033192723989486694},{"word":"start","start":896.475,"end":896.795,"confidence":1.0,"punctuated_word":"start","sentiment":"neutral","sentiment_score":-0.0236080139875412},{"word":"using","start":896.795,"end":897.035,"confidence":1.0,"punctuated_word":"using","sentiment":"neutral","sentiment_score":0.016832366585731506},{"word":"the","start":897.035,"end":897.19495,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.00690818578004837},{"word":"system","start":897.19495,"end":897.595,"confidence":1.0,"punctuated_word":"system","sentiment":"neutral","sentiment_score":-0.003861658275127411},{"word":"now","start":897.595,"end":898.07495,"confidence":0.99316406,"punctuated_word":"now,","sentiment":"neutral","sentiment_score":-0.0029086172580718994},{"word":"they","start":898.07495,"end":898.235,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.0021028444170951843},{"word":"will","start":898.235,"end":898.475,"confidence":1.0,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.006414301693439484},{"word":"be","start":898.475,"end":898.63495,"confidence":0.99609375,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.016105324029922485},{"word":"they","start":898.875,"end":899.115,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.0147765651345253},{"word":"will","start":899.115,"end":899.355,"confidence":1.0,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.012734390795230864},{"word":"call","start":899.355,"end":899.51495,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.03405150771141052},{"word":"you","start":899.51495,"end":899.675,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.03369385004043579},{"word":"on","start":899.675,"end":899.75494,"confidence":0.9980469,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.02164560556411743},{"word":"the","start":899.75494,"end":899.915,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0020444169640541077},{"word":"same","start":899.915,"end":900.15497,"confidence":1.0,"punctuated_word":"same","sentiment":"neutral","sentiment_score":0.008095696568489075},{"word":"number","start":900.15497,"end":900.555,"confidence":0.77563477,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":-0.012358603999018667},{"word":"temporary","start":900.555,"end":901.035,"confidence":0.99316406,"punctuated_word":"temporary","sentiment":"neutral","sentiment_score":-0.05585741996765137},{"word":"number","start":901.035,"end":901.535,"confidence":0.96875,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":-0.01405630074441433},{"word":"okay","start":901.595,"end":902.095,"confidence":0.9802246,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":-0.0062980055809021},{"word":"because","start":902.31494,"end":902.63495,"confidence":0.9970703,"punctuated_word":"Because","sentiment":"neutral","sentiment_score":-0.1130686104297638},{"word":"there","start":902.63495,"end":902.875,"confidence":0.9980469,"punctuated_word":"there","sentiment":"neutral","sentiment_score":-0.15364041924476624},{"word":"is","start":902.875,"end":903.035,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.17461863160133362},{"word":"no","start":903.035,"end":903.19495,"confidence":1.0,"punctuated_word":"no","sentiment":"neutral","sentiment_score":-0.24003063142299652},{"word":"way","start":903.19495,"end":903.355,"confidence":1.0,"punctuated_word":"way","sentiment":"negative","sentiment_score":-0.3347474932670593},{"word":"we","start":903.355,"end":903.51495,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.21313324570655823},{"word":"can","start":903.51495,"end":903.75494,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.28611254692077637},{"word":"mask","start":903.75494,"end":903.995,"confidence":0.9921875,"punctuated_word":"mask","sentiment":"neutral","sentiment_score":-0.26822981238365173},{"word":"your","start":903.995,"end":904.235,"confidence":0.99609375,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.26275694370269775},{"word":"number","start":904.235,"end":904.71497,"confidence":1.0,"punctuated_word":"number","sentiment":"neutral","sentiment_score":-0.2204953134059906},{"word":"at","start":904.71497,"end":904.875,"confidence":0.99316406,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.27864572405815125},{"word":"the","start":904.875,"end":904.95496,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1547272652387619},{"word":"moment","start":904.95496,"end":905.45496,"confidence":0.99853516,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":-0.09498580545186996},{"word":"okay","start":906.38995,"end":906.79,"confidence":0.9206543,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.061627354472875595},{"word":"so","start":906.79,"end":907.02997,"confidence":0.9760742,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.05955236032605171},{"word":"we","start":907.02997,"end":907.19,"confidence":0.9941406,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.09934647381305696},{"word":"have","start":907.19,"end":907.35,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.11522245407104492},{"word":"to","start":907.35,"end":907.50995,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.11755730211734772},{"word":"use","start":907.50995,"end":907.75,"confidence":0.99609375,"punctuated_word":"use","sentiment":"neutral","sentiment_score":0.07981222867965698},{"word":"we","start":908.06995,"end":908.23,"confidence":0.98828125,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.11463489383459093},{"word":"have","start":908.23,"end":908.47,"confidence":0.99902344,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.16061298549175262},{"word":"to","start":908.47,"end":908.55,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1640232503414154},{"word":"give","start":908.55,"end":908.70996,"confidence":1.0,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.1599048674106598},{"word":"you","start":908.70996,"end":908.82996,"confidence":0.99609375,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1753588765859604},{"word":"a","start":908.82996,"end":908.94995,"confidence":0.51220703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.16787272691726685},{"word":"temporary","start":908.94995,"end":909.35,"confidence":0.9921875,"punctuated_word":"temporary","sentiment":"neutral","sentiment_score":0.048742711544036865},{"word":"number","start":909.35,"end":909.75,"confidence":0.98535156,"punctuated_word":"number","sentiment":"neutral","sentiment_score":0.08563238382339478},{"word":"to","start":909.75,"end":909.91,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.10618597269058228},{"word":"use","start":909.91,"end":910.06995,"confidence":1.0,"punctuated_word":"use","sentiment":"neutral","sentiment_score":0.08389181643724442},{"word":"it","start":910.06995,"end":910.47,"confidence":0.99902344,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.12962426245212555},{"word":"or","start":910.47,"end":910.94995,"confidence":0.45629883,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.07581605017185211},{"word":"you","start":910.94995,"end":911.11,"confidence":0.55615234,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1422227919101715},{"word":"can","start":911.11,"end":911.26996,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.09817703068256378},{"word":"just","start":911.26996,"end":911.50995,"confidence":0.9980469,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.10500004887580872},{"word":"use","start":911.50995,"end":911.82996,"confidence":1.0,"punctuated_word":"use","sentiment":"neutral","sentiment_score":0.09570535272359848},{"word":"temporary","start":911.82996,"end":912.23,"confidence":0.96972656,"punctuated_word":"temporary","sentiment":"neutral","sentiment_score":0.04605865851044655},{"word":"number","start":912.23,"end":912.55,"confidence":0.9951172,"punctuated_word":"number","sentiment":"neutral","sentiment_score":0.10495394468307497},{"word":"for","start":912.55,"end":912.70996,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.17493216693401337},{"word":"the","start":912.70996,"end":912.87,"confidence":0.9970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.1561872512102127},{"word":"testing","start":912.87,"end":913.37,"confidence":0.77905273,"punctuated_word":"testing.","sentiment":"neutral","sentiment_score":0.13783587515354156},{"word":"and","start":913.82996,"end":914.31,"confidence":0.9970703,"punctuated_word":"And","sentiment":"positive","sentiment_score":0.3668269813060761},{"word":"once","start":914.31,"end":914.62994,"confidence":0.9536133,"punctuated_word":"once","sentiment":"neutral","sentiment_score":0.3219875693321228},{"word":"all","start":914.62994,"end":914.87,"confidence":0.9550781,"punctuated_word":"all","sentiment":"positive","sentiment_score":0.53645920753479},{"word":"good","start":914.87,"end":915.19,"confidence":0.94189453,"punctuated_word":"good,","sentiment":"positive","sentiment_score":0.5122088193893433},{"word":"then","start":915.19,"end":915.50995,"confidence":0.94384766,"punctuated_word":"then","sentiment":"positive","sentiment_score":0.4939448535442352},{"word":"basically","start":915.50995,"end":916.00995,"confidence":0.6958008,"punctuated_word":"basically,","sentiment":"positive","sentiment_score":0.48555487394332886},{"word":"you","start":916.47,"end":916.62994,"confidence":0.9448242,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.5703869462013245},{"word":"can","start":916.62994,"end":916.94995,"confidence":1.0,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.562342643737793},{"word":"start","start":916.94995,"end":917.43,"confidence":1.0,"punctuated_word":"start","sentiment":"positive","sentiment_score":0.5062137246131897},{"word":"using","start":917.43,"end":917.82996,"confidence":1.0,"punctuated_word":"using","sentiment":"positive","sentiment_score":0.44402605295181274},{"word":"the","start":917.82996,"end":918.32996,"confidence":1.0,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.43946972489356995},{"word":"production","start":918.47,"end":918.94995,"confidence":0.9760742,"punctuated_word":"production","sentiment":"neutral","sentiment_score":0.3282139003276825},{"word":"number","start":918.94995,"end":919.425,"confidence":0.9926758,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":0.2984352111816406},{"word":"okay","start":919.90497,"end":920.40497,"confidence":0.69921875,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.12627063691616058},{"word":"how","start":921.105,"end":921.345,"confidence":0.97802734,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.058012619614601135},{"word":"many","start":921.345,"end":921.58496,"confidence":1.0,"punctuated_word":"many","sentiment":"neutral","sentiment_score":0.07448671758174896},{"word":"users","start":921.58496,"end":921.985,"confidence":0.99902344,"punctuated_word":"users","sentiment":"neutral","sentiment_score":0.09521694481372832},{"word":"do","start":921.985,"end":922.065,"confidence":0.8964844,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.06950150430202484},{"word":"you","start":922.065,"end":922.14496,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.08172739297151566},{"word":"have","start":922.14496,"end":922.64496,"confidence":0.99853516,"punctuated_word":"have?","sentiment":"neutral","sentiment_score":0.09546029567718506},{"word":"nine","start":925.345,"end":925.665,"confidence":0.90527344,"punctuated_word":"Nine","sentiment":"neutral","sentiment_score":0.06742368638515472},{"word":"users","start":925.665,"end":926.165,"confidence":0.93969727,"punctuated_word":"users.","sentiment":"neutral","sentiment_score":0.11292678117752077},{"word":"so","start":926.385,"end":926.705,"confidence":0.99316406,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.2100595086812973},{"word":"in","start":926.705,"end":926.865,"confidence":0.90234375,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.2754139304161072},{"word":"my","start":926.865,"end":927.02496,"confidence":0.9770508,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.2845040261745453},{"word":"view","start":927.02496,"end":927.265,"confidence":0.94091797,"punctuated_word":"view,","sentiment":"neutral","sentiment_score":0.2845916748046875},{"word":"what","start":927.265,"end":927.425,"confidence":0.99902344,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.31368106603622437},{"word":"we","start":927.425,"end":927.58496,"confidence":0.9970703,"punctuated_word":"we","sentiment":"positive","sentiment_score":0.3516204357147217},{"word":"can","start":927.58496,"end":927.745,"confidence":1.0,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.4064816236495972},{"word":"do","start":927.745,"end":927.985,"confidence":0.9580078,"punctuated_word":"do,","sentiment":"positive","sentiment_score":0.3971299231052398},{"word":"we","start":927.985,"end":928.14496,"confidence":1.0,"punctuated_word":"we","sentiment":"positive","sentiment_score":0.3807849586009979},{"word":"can","start":928.14496,"end":928.305,"confidence":1.0,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.3883460462093353},{"word":"actually","start":928.305,"end":928.625,"confidence":0.9970703,"punctuated_word":"actually","sentiment":"positive","sentiment_score":0.3736281096935272},{"word":"give","start":928.625,"end":928.785,"confidence":1.0,"punctuated_word":"give","sentiment":"positive","sentiment_score":0.3386004865169525},{"word":"you","start":928.785,"end":929.02496,"confidence":1.0,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.36368152499198914},{"word":"one","start":929.02496,"end":929.345,"confidence":0.99902344,"punctuated_word":"one","sentiment":"positive","sentiment_score":0.3419249355792999},{"word":"account","start":929.345,"end":929.845,"confidence":0.9343262,"punctuated_word":"account.","sentiment":"positive","sentiment_score":0.3488618731498718},{"word":"right","start":929.90497,"end":930.225,"confidence":0.99121094,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.3146367073059082},{"word":"so","start":930.225,"end":930.385,"confidence":0.99902344,"punctuated_word":"So","sentiment":"positive","sentiment_score":0.36359477043151855},{"word":"you","start":930.385,"end":930.46497,"confidence":0.9980469,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.46045732498168945},{"word":"can","start":930.46497,"end":930.705,"confidence":0.9980469,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.4137099683284759},{"word":"share","start":930.705,"end":930.945,"confidence":0.9760742,"punctuated_word":"share","sentiment":"positive","sentiment_score":0.4095122814178467},{"word":"that","start":930.945,"end":931.105,"confidence":0.99316406,"punctuated_word":"that","sentiment":"positive","sentiment_score":0.4271531701087952},{"word":"account","start":931.105,"end":931.425,"confidence":1.0,"punctuated_word":"account","sentiment":"positive","sentiment_score":0.36060619354248047},{"word":"across","start":931.425,"end":931.745,"confidence":1.0,"punctuated_word":"across","sentiment":"positive","sentiment_score":0.3663433790206909},{"word":"the","start":931.745,"end":931.90497,"confidence":0.99316406,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.3785788714885712},{"word":"people","start":931.90497,"end":932.225,"confidence":0.9030762,"punctuated_word":"people.","sentiment":"positive","sentiment_score":0.35326480865478516},{"word":"they","start":932.225,"end":932.385,"confidence":1.0,"punctuated_word":"They","sentiment":"positive","sentiment_score":0.3345942199230194},{"word":"can","start":932.385,"end":932.625,"confidence":1.0,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.35719531774520874},{"word":"start","start":932.625,"end":932.945,"confidence":1.0,"punctuated_word":"start","sentiment":"positive","sentiment_score":0.3689737915992737},{"word":"make","start":932.945,"end":933.105,"confidence":0.5678711,"punctuated_word":"make","sentiment":"positive","sentiment_score":0.3909967243671417},{"word":"some","start":933.105,"end":933.345,"confidence":0.99902344,"punctuated_word":"some","sentiment":"positive","sentiment_score":0.3365159332752228},{"word":"test","start":933.345,"end":933.665,"confidence":0.9941406,"punctuated_word":"test","sentiment":"neutral","sentiment_score":0.25860369205474854},{"word":"calls","start":933.665,"end":934.14,"confidence":0.8339844,"punctuated_word":"calls.","sentiment":"neutral","sentiment_score":0.2970704734325409},{"word":"and","start":934.62,"end":934.78,"confidence":0.9951172,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.2854814827442169},{"word":"during","start":934.78,"end":935.10004,"confidence":0.9970703,"punctuated_word":"during","sentiment":"neutral","sentiment_score":0.27625036239624023},{"word":"the","start":935.10004,"end":935.26,"confidence":0.9951172,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.3082576394081116},{"word":"during","start":935.26,"end":935.5,"confidence":0.89746094,"punctuated_word":"during","sentiment":"neutral","sentiment_score":0.3089021146297455},{"word":"the","start":935.5,"end":935.74,"confidence":1.0,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.3592648506164551},{"word":"porting","start":935.74,"end":936.06,"confidence":0.9807129,"punctuated_word":"porting","sentiment":"neutral","sentiment_score":0.26966238021850586},{"word":"period","start":936.06,"end":936.38,"confidence":0.970459,"punctuated_word":"period,","sentiment":"neutral","sentiment_score":0.29825839400291443},{"word":"they","start":936.38,"end":936.54004,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.24945369362831116},{"word":"can","start":936.54004,"end":936.7,"confidence":1.0,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.3391776382923126},{"word":"test","start":936.7,"end":936.94,"confidence":0.9980469,"punctuated_word":"test","sentiment":"neutral","sentiment_score":0.22860942780971527},{"word":"it","start":936.94,"end":937.26,"confidence":0.86157227,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.3298494219779968},{"word":"so","start":937.26,"end":937.5,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.3258496820926666},{"word":"they","start":937.5,"end":937.66003,"confidence":0.9980469,"punctuated_word":"they","sentiment":"positive","sentiment_score":0.34196197986602783},{"word":"can","start":937.66003,"end":937.82,"confidence":1.0,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.3771828413009643},{"word":"use","start":937.82,"end":938.06,"confidence":1.0,"punctuated_word":"use","sentiment":"positive","sentiment_score":0.3709513545036316},{"word":"the","start":938.06,"end":938.14,"confidence":0.74658203,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.37664180994033813},{"word":"existing","start":938.14,"end":938.54004,"confidence":0.99902344,"punctuated_word":"existing","sentiment":"positive","sentiment_score":0.3567802608013153},{"word":"system","start":938.54004,"end":938.94,"confidence":0.99902344,"punctuated_word":"system","sentiment":"neutral","sentiment_score":0.32951465249061584},{"word":"or","start":938.94,"end":939.10004,"confidence":0.26611328,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.33306828141212463},{"word":"the","start":939.10004,"end":939.26,"confidence":0.5234375,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.3414423167705536},{"word":"time","start":939.26,"end":939.5,"confidence":0.99902344,"punctuated_word":"time","sentiment":"positive","sentiment_score":0.34518200159072876},{"word":"of","start":939.5,"end":939.66003,"confidence":0.9980469,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.30978867411613464},{"word":"cut","start":939.66003,"end":939.9,"confidence":0.9760742,"punctuated_word":"cut","sentiment":"neutral","sentiment_score":0.253653883934021},{"word":"over","start":939.9,"end":940.4,"confidence":0.62475586,"punctuated_word":"over,","sentiment":"positive","sentiment_score":0.3525351583957672},{"word":"they","start":940.62,"end":940.78,"confidence":0.9980469,"punctuated_word":"they","sentiment":"positive","sentiment_score":0.3519091308116913},{"word":"can","start":940.78,"end":941.02,"confidence":1.0,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.39504605531692505},{"word":"just","start":941.02,"end":941.18,"confidence":0.9902344,"punctuated_word":"just","sentiment":"positive","sentiment_score":0.3858535587787628},{"word":"start","start":941.18,"end":941.42004,"confidence":0.99902344,"punctuated_word":"start","sentiment":"positive","sentiment_score":0.45587655901908875},{"word":"using","start":941.42004,"end":941.74,"confidence":1.0,"punctuated_word":"using","sentiment":"positive","sentiment_score":0.4702368080615998},{"word":"the","start":941.74,"end":941.82,"confidence":0.9980469,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.4424367845058441},{"word":"system","start":941.82,"end":942.3,"confidence":0.9863281,"punctuated_word":"system","sentiment":"positive","sentiment_score":0.3348230719566345},{"word":"straight","start":942.3,"end":942.54004,"confidence":0.98828125,"punctuated_word":"straight","sentiment":"positive","sentiment_score":0.4095824956893921},{"word":"away","start":942.54004,"end":942.86,"confidence":0.8562012,"punctuated_word":"away.","sentiment":"positive","sentiment_score":0.3445793688297272},{"word":"that","start":942.86,"end":943.10004,"confidence":0.9892578,"punctuated_word":"That","sentiment":"neutral","sentiment_score":0.1791291981935501},{"word":"that","start":943.10004,"end":943.26,"confidence":0.9428711,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.17744451761245728},{"word":"will","start":943.26,"end":943.42004,"confidence":0.59277344,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.1731601059436798},{"word":"be","start":943.42004,"end":943.66003,"confidence":0.98828125,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.1537575125694275},{"word":"another","start":943.66003,"end":944.06,"confidence":0.9428711,"punctuated_word":"another","sentiment":"neutral","sentiment_score":0.09451209753751756},{"word":"approach","start":944.06,"end":944.56,"confidence":0.84399414,"punctuated_word":"approach,","sentiment":"neutral","sentiment_score":0.1701992154121399},{"word":"harrison","start":944.62,"end":945.12,"confidence":0.92285156,"punctuated_word":"Harrison.","sentiment":"neutral","sentiment_score":0.15004369616508484},{"word":"okay","start":946.7,"end":947.2,"confidence":0.73168945,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.05151510238647461},{"word":"yeah","start":952.125,"end":952.625,"confidence":0.7993164,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.08610072731971741},{"word":"yeah","start":955.005,"end":955.505,"confidence":0.82006836,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.011601168662309648},{"word":"it's","start":955.565,"end":955.725,"confidence":0.77563477,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.02771143987774849},{"word":"your","start":955.725,"end":956.225,"confidence":0.57714844,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.025108490139245987},{"word":"exactly","start":963.565,"end":964.065,"confidence":0.7279053,"punctuated_word":"exactly.","sentiment":"neutral","sentiment_score":0.03866001218557358},{"word":"exactly","start":964.87,"end":965.37,"confidence":0.99902344,"punctuated_word":"Exactly.","sentiment":"neutral","sentiment_score":0.09236745536327362},{"word":"yeah","start":965.43,"end":965.93,"confidence":0.8005371,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.16167446970939636},{"word":"yep","start":967.43,"end":967.93,"confidence":0.82177734,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.22571909427642825},{"word":"so","start":969.03,"end":969.35004,"confidence":0.99316406,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.23465780913829803},{"word":"if","start":969.35004,"end":969.51,"confidence":0.99609375,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.25674980878829956},{"word":"you","start":969.51,"end":969.59,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.236709788441658},{"word":"don't","start":969.59,"end":969.83,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":0.04848866909742355},{"word":"want","start":969.83,"end":970.07,"confidence":1.0,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.0897558182477951},{"word":"to","start":970.07,"end":970.15,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.04798103868961334},{"word":"do","start":970.15,"end":970.39,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.07923763245344162},{"word":"that","start":970.39,"end":970.71,"confidence":0.99853516,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":-0.01342260092496872},{"word":"i","start":970.71,"end":970.87,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.11002880334854126},{"word":"would","start":970.87,"end":971.11005,"confidence":1.0,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.04370258003473282},{"word":"say","start":971.11005,"end":971.61005,"confidence":1.0,"punctuated_word":"say","sentiment":"neutral","sentiment_score":0.12452147901058196},{"word":"better","start":971.91003,"end":972.23004,"confidence":0.41088867,"punctuated_word":"better","sentiment":"neutral","sentiment_score":0.007798373699188232},{"word":"way","start":972.23004,"end":972.39,"confidence":0.88720703,"punctuated_word":"way","sentiment":"neutral","sentiment_score":0.15331429243087769},{"word":"basically","start":972.47003,"end":972.97003,"confidence":0.9885254,"punctuated_word":"basically,","sentiment":"neutral","sentiment_score":0.22465071082115173},{"word":"you","start":973.43,"end":973.59,"confidence":0.9580078,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.3374626338481903},{"word":"can","start":973.59,"end":973.83,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.3158548176288605},{"word":"actually","start":973.83,"end":974.33,"confidence":0.9951172,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.3256431818008423},{"word":"activate","start":975.27,"end":975.67004,"confidence":0.98828125,"punctuated_word":"activate","sentiment":"neutral","sentiment_score":0.27091649174690247},{"word":"one","start":975.67004,"end":975.91003,"confidence":1.0,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.28367963433265686},{"word":"or","start":975.91003,"end":975.99005,"confidence":0.9980469,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.2269299030303955},{"word":"two","start":975.99005,"end":976.23004,"confidence":1.0,"punctuated_word":"two","sentiment":"neutral","sentiment_score":0.2292768359184265},{"word":"account","start":976.23004,"end":976.55005,"confidence":0.74316406,"punctuated_word":"account","sentiment":"neutral","sentiment_score":0.2813391387462616},{"word":"for","start":976.55005,"end":976.71,"confidence":1.0,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.3437449336051941},{"word":"testing","start":976.71,"end":977.21,"confidence":1.0,"punctuated_word":"testing","sentiment":"neutral","sentiment_score":0.3151993453502655},{"word":"so","start":977.77496,"end":977.855,"confidence":1.0,"punctuated_word":"so","sentiment":"positive","sentiment_score":0.36742424964904785},{"word":"that","start":977.855,"end":978.01495,"confidence":1.0,"punctuated_word":"that","sentiment":"positive","sentiment_score":0.4367742538452149},{"word":"you","start":978.01495,"end":978.255,"confidence":0.99316406,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.4177948236465454},{"word":"can","start":978.255,"end":978.415,"confidence":1.0,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.4171441793441773},{"word":"train","start":978.415,"end":978.65497,"confidence":1.0,"punctuated_word":"train","sentiment":"neutral","sentiment_score":0.31027457118034363},{"word":"your","start":978.65497,"end":978.89496,"confidence":1.0,"punctuated_word":"your","sentiment":"positive","sentiment_score":0.38181766867637634},{"word":"people","start":978.89496,"end":979.21497,"confidence":1.0,"punctuated_word":"people","sentiment":"neutral","sentiment_score":0.3291485011577606},{"word":"on","start":979.21497,"end":979.45496,"confidence":0.97924805,"punctuated_word":"on,","sentiment":"positive","sentiment_score":0.3930636048316955},{"word":"like","start":979.45496,"end":979.615,"confidence":0.99853516,"punctuated_word":"like,","sentiment":"positive","sentiment_score":0.3507055640220642},{"word":"half","start":979.615,"end":979.855,"confidence":0.99902344,"punctuated_word":"half","sentiment":"positive","sentiment_score":0.3665187358856201},{"word":"an","start":979.855,"end":979.935,"confidence":0.99902344,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.3155074715614319},{"word":"hour","start":979.935,"end":980.175,"confidence":1.0,"punctuated_word":"hour","sentiment":"neutral","sentiment_score":0.28698429465293884},{"word":"daily","start":980.175,"end":980.495,"confidence":0.9970703,"punctuated_word":"daily","sentiment":"neutral","sentiment_score":0.30994758009910583},{"word":"or","start":980.495,"end":980.575,"confidence":0.99902344,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.24437464773654935},{"word":"something","start":980.575,"end":981.075,"confidence":0.9807129,"punctuated_word":"something.","sentiment":"neutral","sentiment_score":0.2296891808509827},{"word":"and","start":981.375,"end":981.615,"confidence":0.99902344,"punctuated_word":"And","sentiment":"positive","sentiment_score":0.34511810541152954},{"word":"then","start":981.615,"end":982.01495,"confidence":1.0,"punctuated_word":"then","sentiment":"positive","sentiment_score":0.3342846930027008},{"word":"once","start":982.01495,"end":982.495,"confidence":0.9770508,"punctuated_word":"once","sentiment":"positive","sentiment_score":0.3493711054325104},{"word":"we","start":982.495,"end":982.65497,"confidence":0.96533203,"punctuated_word":"we","sentiment":"positive","sentiment_score":0.3614532947540283},{"word":"porting","start":982.815,"end":983.21497,"confidence":0.9975586,"punctuated_word":"porting","sentiment":"neutral","sentiment_score":0.31748515367507935},{"word":"completed","start":983.21497,"end":983.615,"confidence":0.97631836,"punctuated_word":"completed,","sentiment":"positive","sentiment_score":0.37389305233955383},{"word":"then","start":983.615,"end":983.855,"confidence":0.99902344,"punctuated_word":"then","sentiment":"positive","sentiment_score":0.4557992219924927},{"word":"they","start":983.855,"end":984.01495,"confidence":0.99902344,"punctuated_word":"they","sentiment":"positive","sentiment_score":0.4346246123313904},{"word":"can","start":984.01495,"end":984.175,"confidence":0.99902344,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.4897971451282501},{"word":"start","start":984.175,"end":984.495,"confidence":1.0,"punctuated_word":"start","sentiment":"positive","sentiment_score":0.5596674680709839},{"word":"using","start":984.495,"end":984.735,"confidence":1.0,"punctuated_word":"using","sentiment":"positive","sentiment_score":0.5314692854881287},{"word":"the","start":984.735,"end":984.815,"confidence":0.94189453,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.4895673990249634},{"word":"system","start":984.815,"end":985.21497,"confidence":0.9873047,"punctuated_word":"system","sentiment":"positive","sentiment_score":0.4417230188846588},{"word":"straight","start":985.21497,"end":985.45496,"confidence":0.98095703,"punctuated_word":"straight","sentiment":"positive","sentiment_score":0.5146684646606445},{"word":"away","start":985.45496,"end":985.695,"confidence":0.8364258,"punctuated_word":"away.","sentiment":"positive","sentiment_score":0.46430352330207825},{"word":"porting","start":985.695,"end":986.01495,"confidence":0.9995117,"punctuated_word":"Porting","sentiment":"positive","sentiment_score":0.6195932626724243},{"word":"is","start":986.01495,"end":986.095,"confidence":0.99902344,"punctuated_word":"is","sentiment":"positive","sentiment_score":0.6164621710777283},{"word":"very","start":986.095,"end":986.33496,"confidence":0.50341797,"punctuated_word":"very","sentiment":"positive","sentiment_score":0.6464790105819702},{"word":"straightforward","start":986.33496,"end":986.83496,"confidence":0.9604492,"punctuated_word":"straightforward","sentiment":"positive","sentiment_score":0.5892664194107056},{"word":"job","start":986.89496,"end":987.135,"confidence":0.97216797,"punctuated_word":"job.","sentiment":"positive","sentiment_score":0.5993677377700806},{"word":"once","start":987.135,"end":987.375,"confidence":1.0,"punctuated_word":"Once","sentiment":"positive","sentiment_score":0.5407590270042419},{"word":"we","start":987.375,"end":987.535,"confidence":0.91845703,"punctuated_word":"we","sentiment":"positive","sentiment_score":0.5288755893707275},{"word":"get","start":987.535,"end":987.695,"confidence":1.0,"punctuated_word":"get","sentiment":"positive","sentiment_score":0.543806254863739},{"word":"the","start":987.695,"end":987.855,"confidence":0.99902344,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.569406270980835},{"word":"numbers","start":987.855,"end":988.175,"confidence":0.9980469,"punctuated_word":"numbers","sentiment":"positive","sentiment_score":0.5376169681549072},{"word":"onboarded","start":988.175,"end":988.675,"confidence":0.95198566,"punctuated_word":"onboarded,","sentiment":"positive","sentiment_score":0.4769778251647949},{"word":"within","start":989.615,"end":990.01495,"confidence":0.9921875,"punctuated_word":"within","sentiment":"positive","sentiment_score":0.4226288497447967},{"word":"five","start":990.01495,"end":990.175,"confidence":0.99902344,"punctuated_word":"five","sentiment":"positive","sentiment_score":0.4443274736404419},{"word":"minutes","start":990.175,"end":990.575,"confidence":0.9428711,"punctuated_word":"minutes,","sentiment":"positive","sentiment_score":0.5172464847564697},{"word":"they","start":990.575,"end":990.65497,"confidence":0.9707031,"punctuated_word":"they","sentiment":"positive","sentiment_score":0.4383797347545624},{"word":"can","start":990.65497,"end":990.89496,"confidence":1.0,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.46287545561790466},{"word":"start","start":990.89496,"end":991.135,"confidence":1.0,"punctuated_word":"start","sentiment":"positive","sentiment_score":0.5078980922698975},{"word":"using","start":991.135,"end":991.45496,"confidence":1.0,"punctuated_word":"using","sentiment":"positive","sentiment_score":0.5077205896377563},{"word":"it","start":991.45496,"end":991.95496,"confidence":1.0,"punctuated_word":"it.","sentiment":"positive","sentiment_score":0.41191890835762024},{"word":"okay","start":992.94,"end":993.44,"confidence":0.9880371,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.3251684308052063},{"word":"so","start":993.66,"end":993.89996,"confidence":0.99902344,"punctuated_word":"So","sentiment":"positive","sentiment_score":0.3980048596858978},{"word":"what","start":993.89996,"end":994.06,"confidence":0.99902344,"punctuated_word":"what","sentiment":"positive","sentiment_score":0.4460158944129944},{"word":"we","start":994.06,"end":994.22,"confidence":0.9838867,"punctuated_word":"we","sentiment":"positive","sentiment_score":0.43487077951431274},{"word":"can","start":994.22,"end":994.38,"confidence":1.0,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.44060733914375305},{"word":"do","start":994.38,"end":994.54,"confidence":0.98168945,"punctuated_word":"do,","sentiment":"positive","sentiment_score":0.4577663540840149},{"word":"we","start":994.54,"end":994.69995,"confidence":1.0,"punctuated_word":"we","sentiment":"positive","sentiment_score":0.4730303883552551},{"word":"can","start":994.69995,"end":994.86,"confidence":1.0,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.46025002002716064},{"word":"create","start":994.86,"end":995.1,"confidence":0.99902344,"punctuated_word":"create","sentiment":"positive","sentiment_score":0.3783169388771057},{"word":"their","start":995.1,"end":995.26,"confidence":0.9921875,"punctuated_word":"their","sentiment":"positive","sentiment_score":0.35686200857162476},{"word":"accounts","start":995.26,"end":995.76,"confidence":0.97314453,"punctuated_word":"accounts","sentiment":"neutral","sentiment_score":0.3051764667034149},{"word":"day","start":995.98,"end":996.22,"confidence":0.91845703,"punctuated_word":"day","sentiment":"positive","sentiment_score":0.38690710067749023},{"word":"before","start":996.22,"end":996.72,"confidence":0.91552734,"punctuated_word":"before.","sentiment":"positive","sentiment_score":0.3984855115413666},{"word":"okay","start":997.01996,"end":997.33997,"confidence":0.9909668,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.2932186424732208},{"word":"and","start":997.33997,"end":997.57996,"confidence":1.0,"punctuated_word":"And","sentiment":"positive","sentiment_score":0.3483213186264038},{"word":"then","start":997.57996,"end":997.98,"confidence":1.0,"punctuated_word":"then","sentiment":"positive","sentiment_score":0.38783523440361023},{"word":"they","start":997.98,"end":998.06,"confidence":0.96777344,"punctuated_word":"they","sentiment":"positive","sentiment_score":0.37889185547828674},{"word":"can","start":998.06,"end":998.22,"confidence":1.0,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.3807316124439239},{"word":"just","start":998.22,"end":998.62,"confidence":0.99902344,"punctuated_word":"just","sentiment":"positive","sentiment_score":0.3399707078933716},{"word":"log","start":998.62,"end":998.86,"confidence":0.8798828,"punctuated_word":"log","sentiment":"neutral","sentiment_score":0.27929967641830444},{"word":"in","start":998.86,"end":999.1,"confidence":0.9902344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.2855527698993683},{"word":"in","start":999.1,"end":999.42,"confidence":0.92333984,"punctuated_word":"in.","sentiment":"positive","sentiment_score":0.33501988649368286},{"word":"next","start":999.42,"end":999.66,"confidence":0.9790039,"punctuated_word":"Next","sentiment":"positive","sentiment_score":0.45293664932250977},{"word":"day","start":999.66,"end":999.82,"confidence":0.90625,"punctuated_word":"day,","sentiment":"positive","sentiment_score":0.5035730600357056},{"word":"they","start":999.82,"end":999.98,"confidence":1.0,"punctuated_word":"they","sentiment":"positive","sentiment_score":0.48579898476600647},{"word":"will","start":999.98,"end":1000.13995,"confidence":0.99902344,"punctuated_word":"will","sentiment":"positive","sentiment_score":0.46897366642951965},{"word":"come","start":1000.13995,"end":1000.38,"confidence":0.9506836,"punctuated_word":"come.","sentiment":"positive","sentiment_score":0.4587419629096985},{"word":"they","start":1000.38,"end":1000.45996,"confidence":1.0,"punctuated_word":"They","sentiment":"positive","sentiment_score":0.5370225310325623},{"word":"will","start":1000.45996,"end":1000.62,"confidence":1.0,"punctuated_word":"will","sentiment":"positive","sentiment_score":0.5915076732635498},{"word":"see","start":1000.62,"end":1000.77997,"confidence":1.0,"punctuated_word":"see","sentiment":"positive","sentiment_score":0.653900146484375},{"word":"the","start":1000.77997,"end":1000.94,"confidence":0.9892578,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.6186010241508484},{"word":"old","start":1000.94,"end":1001.18,"confidence":0.9970703,"punctuated_word":"old","sentiment":"positive","sentiment_score":0.5348890423774719},{"word":"numbers","start":1001.18,"end":1001.68,"confidence":0.98828125,"punctuated_word":"numbers","sentiment":"positive","sentiment_score":0.5432333946228027},{"word":"coming","start":1001.98,"end":1002.3,"confidence":0.99902344,"punctuated_word":"coming","sentiment":"positive","sentiment_score":0.5898832082748413},{"word":"to","start":1002.3,"end":1002.45996,"confidence":0.99902344,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.5718368291854858},{"word":"the","start":1002.45996,"end":1002.62,"confidence":1.0,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.5347573757171631},{"word":"new","start":1002.62,"end":1002.77997,"confidence":1.0,"punctuated_word":"new","sentiment":"positive","sentiment_score":0.47760632634162903},{"word":"account","start":1002.77997,"end":1003.01996,"confidence":0.91967773,"punctuated_word":"account,","sentiment":"positive","sentiment_score":0.5015896558761597},{"word":"and","start":1003.01996,"end":1003.26,"confidence":1.0,"punctuated_word":"and","sentiment":"positive","sentiment_score":0.6221590042114258},{"word":"it's","start":1003.26,"end":1003.5,"confidence":0.99902344,"punctuated_word":"it's","sentiment":"positive","sentiment_score":0.6851200461387634},{"word":"working","start":1003.5,"end":1003.89996,"confidence":1.0,"punctuated_word":"working","sentiment":"positive","sentiment_score":0.6847031116485596},{"word":"smooth","start":1003.89996,"end":1004.39996,"confidence":0.9975586,"punctuated_word":"smooth.","sentiment":"positive","sentiment_score":0.5991070866584778},{"word":"okay","start":1004.77997,"end":1005.27997,"confidence":0.99853516,"punctuated_word":"Okay?","sentiment":"positive","sentiment_score":0.40072759985923767},{"word":"and","start":1005.755,"end":1005.915,"confidence":0.99609375,"punctuated_word":"And","sentiment":"positive","sentiment_score":0.35993289947509766},{"word":"we","start":1005.915,"end":1006.075,"confidence":1.0,"punctuated_word":"we","sentiment":"positive","sentiment_score":0.37337473034858704},{"word":"can","start":1006.075,"end":1006.15497,"confidence":0.99902344,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.412556916475296},{"word":"provide","start":1006.15497,"end":1006.635,"confidence":1.0,"punctuated_word":"provide","sentiment":"positive","sentiment_score":0.3668334484100342},{"word":"the","start":1006.635,"end":1006.71497,"confidence":0.68359375,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.3957149088382721},{"word":"standby","start":1006.71497,"end":1007.195,"confidence":0.9741211,"punctuated_word":"standby","sentiment":"positive","sentiment_score":0.3842052221298218},{"word":"support","start":1007.195,"end":1007.515,"confidence":0.9980469,"punctuated_word":"support","sentiment":"neutral","sentiment_score":0.3188520669937134},{"word":"as","start":1007.515,"end":1007.595,"confidence":0.93115234,"punctuated_word":"as","sentiment":"positive","sentiment_score":0.3939349949359894},{"word":"well","start":1007.595,"end":1007.755,"confidence":0.8015137,"punctuated_word":"well.","sentiment":"positive","sentiment_score":0.3886149525642395},{"word":"in","start":1007.755,"end":1007.83496,"confidence":0.97265625,"punctuated_word":"In","sentiment":"neutral","sentiment_score":0.28846511244773865},{"word":"case","start":1007.83496,"end":1008.075,"confidence":1.0,"punctuated_word":"case","sentiment":"neutral","sentiment_score":0.2387557327747345},{"word":"someone","start":1008.075,"end":1008.315,"confidence":0.90527344,"punctuated_word":"someone","sentiment":"neutral","sentiment_score":0.24042871594429016},{"word":"have","start":1008.315,"end":1008.475,"confidence":0.65625,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.23750221729278564},{"word":"any","start":1008.475,"end":1008.635,"confidence":0.8232422,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.2520308494567871},{"word":"issues","start":1008.635,"end":1008.955,"confidence":0.99365234,"punctuated_word":"issues,","sentiment":"neutral","sentiment_score":0.17085346579551697},{"word":"they","start":1008.955,"end":1009.115,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.13469824194908142},{"word":"can","start":1009.115,"end":1009.27496,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.1298474371433258},{"word":"call","start":1009.27496,"end":1009.435,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.110711470246315},{"word":"me","start":1009.435,"end":1009.675,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.15650193393230438},{"word":"directly","start":1009.675,"end":1009.915,"confidence":1.0,"punctuated_word":"directly","sentiment":"neutral","sentiment_score":0.14780743420124054},{"word":"or","start":1009.915,"end":1010.075,"confidence":0.5205078,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.150519460439682},{"word":"they","start":1010.075,"end":1010.15497,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.15008243918418884},{"word":"can","start":1010.15497,"end":1010.39496,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.14852677285671234},{"word":"message","start":1010.39496,"end":1010.795,"confidence":0.9716797,"punctuated_word":"message","sentiment":"neutral","sentiment_score":0.09923984110355376},{"word":"us","start":1010.795,"end":1010.875,"confidence":0.5004883,"punctuated_word":"us","sentiment":"neutral","sentiment_score":0.15249544382095337},{"word":"or","start":1010.875,"end":1011.035,"confidence":0.4165039,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.1630018949508667},{"word":"teams","start":1011.035,"end":1011.27496,"confidence":0.64160156,"punctuated_word":"Teams","sentiment":"neutral","sentiment_score":0.14789390563964844},{"word":"or","start":1011.27496,"end":1011.515,"confidence":0.9560547,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.14183714985847473},{"word":"email","start":1011.515,"end":1011.83496,"confidence":0.8330078,"punctuated_word":"email,","sentiment":"neutral","sentiment_score":0.1481674611568451},{"word":"whatever","start":1011.83496,"end":1012.315,"confidence":0.75,"punctuated_word":"whatever.","sentiment":"neutral","sentiment_score":0.1967511475086212},{"word":"so","start":1012.315,"end":1012.635,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.24206940829753876},{"word":"we","start":1012.635,"end":1012.875,"confidence":0.99609375,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.25444328784942627},{"word":"we","start":1012.875,"end":1012.955,"confidence":0.8388672,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.26734158396720886},{"word":"can","start":1012.955,"end":1013.115,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.2532443404197693},{"word":"do","start":1013.115,"end":1013.27496,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.2411368489265442},{"word":"that","start":1013.27496,"end":1013.77496,"confidence":1.0,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.21230292320251465},{"word":"yeah","start":1016.075,"end":1016.575,"confidence":0.9008789,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.11820513010025024},{"word":"in","start":1019.22,"end":1019.46,"confidence":0.4206543,"punctuated_word":"In","sentiment":"neutral","sentiment_score":0.061396412551403046},{"word":"case","start":1019.46,"end":1019.62,"confidence":0.99902344,"punctuated_word":"case","sentiment":"neutral","sentiment_score":0.06414006650447845},{"word":"they","start":1019.62,"end":1019.78,"confidence":0.7792969,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.04165051877498627},{"word":"are","start":1019.78,"end":1019.86,"confidence":0.48901367,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.001980021595954895},{"word":"overseas","start":1019.86,"end":1020.26,"confidence":0.98339844,"punctuated_word":"overseas,","sentiment":"neutral","sentiment_score":0.05902401730418205},{"word":"they","start":1020.26,"end":1020.42,"confidence":0.98828125,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.07809983193874359},{"word":"can","start":1020.42,"end":1020.58,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.09786756336688995},{"word":"reach","start":1020.58,"end":1020.82,"confidence":0.9941406,"punctuated_word":"reach","sentiment":"neutral","sentiment_score":0.060059089213609695},{"word":"out","start":1020.82,"end":1020.98,"confidence":0.9902344,"punctuated_word":"out","sentiment":"neutral","sentiment_score":0.06394723057746887},{"word":"to","start":1020.98,"end":1021.06,"confidence":0.44604492,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.07664871215820312},{"word":"someone","start":1021.06,"end":1021.38,"confidence":0.4794922,"punctuated_word":"someone","sentiment":"neutral","sentiment_score":0.09932766854763032},{"word":"else","start":1021.38,"end":1021.54,"confidence":0.23657227,"punctuated_word":"else","sentiment":"neutral","sentiment_score":0.12930478155612946},{"word":"as","start":1021.54,"end":1021.7,"confidence":0.2956543,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.1311655342578888},{"word":"well","start":1021.7,"end":1022.2,"confidence":0.98950195,"punctuated_word":"well.","sentiment":"neutral","sentiment_score":0.10261839628219604},{"word":"mhmm","start":1031.86,"end":1032.36,"confidence":0.9926758,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.05688302963972092},{"word":"yeah","start":1046.395,"end":1046.715,"confidence":0.7336426,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.0033418312668800354},{"word":"i","start":1046.715,"end":1046.875,"confidence":0.9951172,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0405476838350296},{"word":"told","start":1046.875,"end":1047.115,"confidence":0.98535156,"punctuated_word":"told","sentiment":"neutral","sentiment_score":-0.023683063685894012},{"word":"you","start":1047.115,"end":1047.355,"confidence":0.6966553,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.025754937902092937},{"word":"we","start":1047.355,"end":1047.435,"confidence":0.9291992,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.2239060401916504},{"word":"can","start":1047.435,"end":1047.675,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.2419074773788452},{"word":"give","start":1047.675,"end":1047.8351,"confidence":0.98291016,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.25271108746528625},{"word":"you","start":1047.8351,"end":1047.915,"confidence":0.9790039,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.3002450168132782},{"word":"that","start":1047.915,"end":1048.155,"confidence":0.9970703,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.30426928400993347},{"word":"that","start":1048.155,"end":1048.395,"confidence":0.9667969,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.311776340007782},{"word":"feature","start":1048.395,"end":1048.895,"confidence":0.7570801,"punctuated_word":"feature,","sentiment":"neutral","sentiment_score":0.276267945766449},{"word":"call","start":1058.34,"end":1058.4199,"confidence":0.6303711,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.020159373059868813},{"word":"whispering","start":1058.4199,"end":1058.82,"confidence":0.892334,"punctuated_word":"whispering.","sentiment":"neutral","sentiment_score":0.025040727108716965},{"word":"no","start":1058.82,"end":1059.0599,"confidence":0.97680664,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.02014969661831856},{"word":"we","start":1059.0599,"end":1059.14,"confidence":0.99902344,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.10731110721826552},{"word":"can","start":1059.14,"end":1059.38,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.13435646891593933},{"word":"give","start":1059.38,"end":1059.54,"confidence":0.99902344,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.12051993608474731},{"word":"you","start":1059.54,"end":1059.7,"confidence":0.90844727,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.060708336532115936},{"word":"we","start":1059.7,"end":1059.78,"confidence":0.9980469,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.16677230596542358},{"word":"can","start":1059.78,"end":1059.94,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.2571546137332916},{"word":"give","start":1059.94,"end":1060.1,"confidence":0.99316406,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.23761215806007385},{"word":"you","start":1060.1,"end":1060.26,"confidence":0.9667969,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.21940520405769348},{"word":"the","start":1060.26,"end":1060.34,"confidence":0.6123047,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.21602189540863037},{"word":"facility","start":1060.34,"end":1060.82,"confidence":0.71899414,"punctuated_word":"facility.","sentiment":"neutral","sentiment_score":0.2600405216217041},{"word":"yeah","start":1060.82,"end":1060.98,"confidence":0.9404297,"punctuated_word":"Yeah.","sentiment":"positive","sentiment_score":0.34950047731399536},{"word":"there","start":1060.98,"end":1061.14,"confidence":0.99902344,"punctuated_word":"There","sentiment":"positive","sentiment_score":0.48241186141967773},{"word":"are","start":1061.14,"end":1061.2999,"confidence":0.99902344,"punctuated_word":"are","sentiment":"positive","sentiment_score":0.4688069820404053},{"word":"so","start":1061.2999,"end":1061.46,"confidence":0.99902344,"punctuated_word":"so","sentiment":"positive","sentiment_score":0.4151553809642792},{"word":"many","start":1061.46,"end":1061.7,"confidence":1.0,"punctuated_word":"many","sentiment":"positive","sentiment_score":0.4962353110313415},{"word":"new","start":1061.7,"end":1061.86,"confidence":0.9970703,"punctuated_word":"new","sentiment":"positive","sentiment_score":0.5013148784637451},{"word":"features","start":1061.86,"end":1062.1799,"confidence":0.9980469,"punctuated_word":"features","sentiment":"positive","sentiment_score":0.4552806317806244},{"word":"we","start":1062.1799,"end":1062.34,"confidence":0.9453125,"punctuated_word":"we","sentiment":"positive","sentiment_score":0.46438196301460266},{"word":"are","start":1062.34,"end":1062.4199,"confidence":0.93408203,"punctuated_word":"are","sentiment":"positive","sentiment_score":0.4749032258987427},{"word":"adding","start":1062.4199,"end":1062.74,"confidence":0.94311523,"punctuated_word":"adding.","sentiment":"positive","sentiment_score":0.44440141320228577},{"word":"call","start":1062.74,"end":1062.98,"confidence":0.9790039,"punctuated_word":"Call","sentiment":"positive","sentiment_score":0.41513362526893616},{"word":"whispering","start":1062.98,"end":1063.38,"confidence":0.9951172,"punctuated_word":"whispering","sentiment":"positive","sentiment_score":0.3719751238822937},{"word":"is","start":1063.38,"end":1063.7,"confidence":0.9790039,"punctuated_word":"is","sentiment":"positive","sentiment_score":0.4020442664623261},{"word":"one","start":1063.7,"end":1063.86,"confidence":0.9536133,"punctuated_word":"one","sentiment":"positive","sentiment_score":0.37305253744125366},{"word":"of","start":1063.86,"end":1064.02,"confidence":0.9980469,"punctuated_word":"of","sentiment":"positive","sentiment_score":0.4167100787162781},{"word":"that","start":1064.02,"end":1064.415,"confidence":0.90771484,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.31096914410591125},{"word":"so","start":1064.735,"end":1065.235,"confidence":0.9902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.25319036841392517},{"word":"definitely","start":1065.4551,"end":1065.615,"confidence":0.49194336,"punctuated_word":"definitely","sentiment":"positive","sentiment_score":0.3568241596221924},{"word":"we","start":1065.615,"end":1065.775,"confidence":0.64501953,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.2594795823097229},{"word":"can","start":1065.775,"end":1066.275,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.23806025087833405},{"word":"give","start":1069.055,"end":1069.555,"confidence":1.0,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.3103351891040802},{"word":"you","start":1072.335,"end":1072.835,"confidence":0.9921875,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.04565413296222687},{"word":"k","start":1075.615,"end":1076.115,"confidence":0.7548828,"punctuated_word":"K?","sentiment":"neutral","sentiment_score":-0.026467345654964447},{"word":"pricing","start":1078.895,"end":1079.375,"confidence":0.9589844,"punctuated_word":"Pricing","sentiment":"neutral","sentiment_score":-0.043785639107227325},{"word":"already","start":1079.375,"end":1079.6951,"confidence":0.890625,"punctuated_word":"already","sentiment":"neutral","sentiment_score":-0.05643872544169426},{"word":"gave","start":1079.6951,"end":1079.855,"confidence":0.9770508,"punctuated_word":"gave","sentiment":"neutral","sentiment_score":-0.061387501657009125},{"word":"you","start":1079.855,"end":1080.015,"confidence":0.92749023,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.057374775409698486},{"word":"right","start":1080.015,"end":1080.39,"confidence":0.9970703,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":-0.06509601324796677},{"word":"there","start":1080.47,"end":1080.55,"confidence":0.9550781,"punctuated_word":"There","sentiment":"neutral","sentiment_score":-0.19720104336738584},{"word":"is","start":1080.55,"end":1080.71,"confidence":0.70751953,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.18478207290172577},{"word":"not","start":1080.71,"end":1081.0701,"confidence":0.99609375,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.1596238613128662},{"word":"much","start":1081.0701,"end":1081.43,"confidence":0.97509766,"punctuated_word":"much","sentiment":"neutral","sentiment_score":-0.21786586940288544},{"word":"space","start":1081.43,"end":1081.83,"confidence":0.9050293,"punctuated_word":"space.","sentiment":"neutral","sentiment_score":-0.2557007670402527},{"word":"what","start":1081.83,"end":1081.99,"confidence":0.9970703,"punctuated_word":"What","sentiment":"neutral","sentiment_score":-0.1940154135227203},{"word":"are","start":1081.99,"end":1082.0701,"confidence":0.92822266,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.1678670048713684},{"word":"you","start":1082.0701,"end":1082.23,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.11599180847406387},{"word":"after","start":1082.23,"end":1082.73,"confidence":0.9946289,"punctuated_word":"after?","sentiment":"neutral","sentiment_score":-0.08226338028907776},{"word":"mhmm","start":1107.865,"end":1108.365,"confidence":0.86639404,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.011961712501943111},{"word":"i","start":1122.69,"end":1122.855,"confidence":0.5517578,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.05824168771505356},{"word":"don't","start":1123.015,"end":1123.1749,"confidence":0.9995117,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.08671337366104126},{"word":"know","start":1123.1749,"end":1123.2549,"confidence":0.99560547,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":-0.10471811890602112},{"word":"a","start":1123.2549,"end":1123.335,"confidence":0.68066406,"punctuated_word":"A","sentiment":"neutral","sentiment_score":-0.14116254448890686},{"word":"code","start":1123.335,"end":1123.735,"confidence":0.5551758,"punctuated_word":"code","sentiment":"neutral","sentiment_score":-0.07963567227125168},{"word":"is","start":1123.735,"end":1123.815,"confidence":0.9941406,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.10378409177064896},{"word":"not","start":1123.815,"end":1123.895,"confidence":0.99609375,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.09146611392498016},{"word":"in","start":1123.895,"end":1123.975,"confidence":0.8642578,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.07067312300205231},{"word":"front","start":1123.975,"end":1124.215,"confidence":0.99902344,"punctuated_word":"front","sentiment":"neutral","sentiment_score":-0.07391667366027832},{"word":"of","start":1124.215,"end":1124.2949,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.11827629059553146},{"word":"me","start":1124.2949,"end":1124.455,"confidence":0.9099121,"punctuated_word":"me,","sentiment":"neutral","sentiment_score":-0.10826480388641356},{"word":"but","start":1124.455,"end":1124.775,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.09531383216381072},{"word":"whatever","start":1124.775,"end":1125.1749,"confidence":0.99609375,"punctuated_word":"whatever","sentiment":"neutral","sentiment_score":-0.05400669574737549},{"word":"whatever","start":1125.1749,"end":1125.6749,"confidence":0.9819336,"punctuated_word":"whatever","sentiment":"neutral","sentiment_score":-0.04945093393325806},{"word":"you","start":1126.0549,"end":1126.135,"confidence":0.9086914,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.03194894641637802},{"word":"got","start":1126.135,"end":1126.455,"confidence":0.56347656,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.030844397842884064},{"word":"from","start":1126.455,"end":1126.615,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.04394279420375824},{"word":"ross","start":1126.615,"end":1126.9349,"confidence":0.9748535,"punctuated_word":"Ross,","sentiment":"neutral","sentiment_score":-0.021943986415863037},{"word":"that's","start":1126.9349,"end":1127.095,"confidence":0.9995117,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":-0.013507465831935406},{"word":"the","start":1127.095,"end":1127.1749,"confidence":0.63183594,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.019929006695747375},{"word":"code","start":1127.1749,"end":1127.415,"confidence":0.9951172,"punctuated_word":"code","sentiment":"neutral","sentiment_score":-0.02193586155772209},{"word":"for","start":1127.415,"end":1127.575,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.015308670699596403},{"word":"you","start":1127.575,"end":1128.075,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.05561589449644089},{"word":"yeah","start":1151.95,"end":1152.2699,"confidence":0.8803711,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.1239793300628662},{"word":"he","start":1152.2699,"end":1152.35,"confidence":0.33203125,"punctuated_word":"He","sentiment":"neutral","sentiment_score":0.1230238676071167},{"word":"can","start":1152.35,"end":1152.51,"confidence":0.49194336,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.10386186093091963},{"word":"see","start":1152.51,"end":1152.83,"confidence":0.41601562,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.11268452554941176},{"word":"you","start":1152.83,"end":1153.035,"confidence":0.9020996,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.1076955646276474},{"word":"but","start":1185.5549,"end":1185.7949,"confidence":0.40405273,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.02161632478237152},{"word":"do","start":1185.7949,"end":1185.955,"confidence":0.93359375,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.01011018082499504},{"word":"we","start":1185.955,"end":1186.0349,"confidence":0.6044922,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.006113983690738678},{"word":"have","start":1186.0349,"end":1186.355,"confidence":0.99902344,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.008356012403964996},{"word":"a","start":1186.355,"end":1186.4349,"confidence":0.9472656,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.01157780922949314},{"word":"code","start":1186.4349,"end":1186.6749,"confidence":0.7285156,"punctuated_word":"code","sentiment":"neutral","sentiment_score":0.010408852249383926},{"word":"in","start":1186.6749,"end":1187.1749,"confidence":0.9980469,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.007858870550990105},{"word":"front","start":1187.9149,"end":1188.4149,"confidence":0.9970703,"punctuated_word":"front","sentiment":"neutral","sentiment_score":0.01129281520843506},{"word":"of","start":1189.155,"end":1189.655,"confidence":0.9951172,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.0438959002494812},{"word":"you","start":1190.395,"end":1190.895,"confidence":0.9970703,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.0560685470700264},{"word":"yeah","start":1191.635,"end":1191.955,"confidence":0.66552734,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06705158948898315},{"word":"so","start":1191.955,"end":1192.0349,"confidence":0.9838867,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.05958426743745804},{"word":"just","start":1192.0349,"end":1192.35,"confidence":0.98291016,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.05827389657497406},{"word":"by","start":1192.51,"end":1192.6699,"confidence":0.6401367,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.048377662897109985},{"word":"the","start":1192.6699,"end":1192.75,"confidence":0.18933105,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.053815681487321854},{"word":"way","start":1192.75,"end":1193.03,"confidence":0.8955078,"punctuated_word":"way,","sentiment":"neutral","sentiment_score":0.06572246551513672},{"word":"i","start":1193.03,"end":1193.3099,"confidence":0.66015625,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.048198651522397995},{"word":"think","start":1193.3099,"end":1193.39,"confidence":0.9980469,"punctuated_word":"think","sentiment":"neutral","sentiment_score":0.05091296136379242},{"word":"we","start":1193.39,"end":1193.5499,"confidence":0.92333984,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.06076718121767044},{"word":"gave","start":1193.5499,"end":1193.7899,"confidence":0.9873047,"punctuated_word":"gave","sentiment":"neutral","sentiment_score":0.053006429225206375},{"word":"you","start":1193.7899,"end":1193.95,"confidence":0.9951172,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0489860475063324},{"word":"the","start":1193.95,"end":1194.11,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.03381011635065079},{"word":"code","start":1194.11,"end":1194.27,"confidence":0.62597656,"punctuated_word":"code","sentiment":"neutral","sentiment_score":0.02725217491388321},{"word":"per","start":1194.27,"end":1194.59,"confidence":0.9316406,"punctuated_word":"per","sentiment":"neutral","sentiment_score":0.029566753655672073},{"word":"user","start":1194.59,"end":1194.83,"confidence":0.39379883,"punctuated_word":"user","sentiment":"neutral","sentiment_score":0.026890501379966736},{"word":"per","start":1194.83,"end":1195.07,"confidence":0.6582031,"punctuated_word":"per","sentiment":"neutral","sentiment_score":0.026319727301597595},{"word":"user","start":1195.07,"end":1195.39,"confidence":0.9484863,"punctuated_word":"user.","sentiment":"neutral","sentiment_score":0.027287887409329414},{"word":"right","start":1195.39,"end":1195.89,"confidence":0.9980469,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.038722820580005646},{"word":"you","start":1198.19,"end":1198.35,"confidence":0.8251953,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.0029245801270008087},{"word":"have","start":1198.35,"end":1198.51,"confidence":0.9970703,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.013677123934030533},{"word":"the","start":1198.51,"end":1198.59,"confidence":0.9970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.00711224228143692},{"word":"price","start":1198.59,"end":1198.83,"confidence":0.99316406,"punctuated_word":"price","sentiment":"neutral","sentiment_score":0.0007032789289951324},{"word":"there","start":1198.83,"end":1199.15,"confidence":0.890625,"punctuated_word":"there,","sentiment":"neutral","sentiment_score":-0.02186598069965839},{"word":"isn't","start":1199.15,"end":1199.47,"confidence":0.98583984,"punctuated_word":"isn't","sentiment":"neutral","sentiment_score":-0.017171679064631462},{"word":"it","start":1199.47,"end":1199.97,"confidence":0.98828125,"punctuated_word":"it?","sentiment":"neutral","sentiment_score":-0.012797489762306212},{"word":"yeah","start":1206.4299,"end":1206.6699,"confidence":0.97314453,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.010942870751023293},{"word":"so","start":1206.6699,"end":1207.15,"confidence":0.99316406,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.0029497556388378143},{"word":"whatever","start":1207.15,"end":1207.65,"confidence":0.72595215,"punctuated_word":"whatever.","sentiment":"neutral","sentiment_score":-0.004514610394835472},{"word":"unit","start":1208.3351,"end":1208.655,"confidence":0.7753906,"punctuated_word":"Unit","sentiment":"neutral","sentiment_score":0.00278284028172493},{"word":"price","start":1208.655,"end":1209.155,"confidence":0.35009766,"punctuated_word":"price.","sentiment":"neutral","sentiment_score":-0.0003410167992115021},{"word":"yeah","start":1209.375,"end":1209.6951,"confidence":0.86572266,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.01814057305455208},{"word":"yeah","start":1209.6951,"end":1209.935,"confidence":0.7159424,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.015928301960229874},{"word":"whatever","start":1209.935,"end":1210.255,"confidence":0.81152344,"punctuated_word":"Whatever","sentiment":"neutral","sentiment_score":0.0006551332771778107},{"word":"is","start":1210.255,"end":1210.415,"confidence":0.99316406,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.0132385715842247},{"word":"there","start":1210.415,"end":1210.655,"confidence":0.7844238,"punctuated_word":"there,","sentiment":"neutral","sentiment_score":0.0029622074216604233},{"word":"so","start":1210.655,"end":1210.8151,"confidence":0.99316406,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.01375700905919075},{"word":"that's","start":1210.8151,"end":1211.295,"confidence":0.99853516,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.004930566065013409},{"word":"price","start":1211.295,"end":1211.6151,"confidence":0.5410156,"punctuated_word":"price","sentiment":"neutral","sentiment_score":-0.007468618452548981},{"word":"per","start":1211.6151,"end":1211.8551,"confidence":0.99121094,"punctuated_word":"per","sentiment":"neutral","sentiment_score":0.015865027904510498},{"word":"user","start":1211.8551,"end":1212.3551,"confidence":0.98999023,"punctuated_word":"user.","sentiment":"neutral","sentiment_score":-0.018189845606684685},{"word":"so","start":1212.655,"end":1212.8151,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.0005298852920532227},{"word":"if","start":1212.8151,"end":1213.055,"confidence":0.9760742,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.0014780310448259115},{"word":"tomorrow","start":1213.055,"end":1213.535,"confidence":0.47851562,"punctuated_word":"tomorrow","sentiment":"neutral","sentiment_score":-0.0017502978444099426},{"word":"you're","start":1213.535,"end":1213.6151,"confidence":0.78222656,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.00839979201555252},{"word":"going","start":1213.6151,"end":1213.8551,"confidence":0.9819336,"punctuated_word":"going","sentiment":"neutral","sentiment_score":-0.004048933275043964},{"word":"to","start":1213.8551,"end":1213.935,"confidence":0.98095703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0002796053886413574},{"word":"add","start":1213.935,"end":1214.175,"confidence":0.9614258,"punctuated_word":"add","sentiment":"neutral","sentiment_score":0.0058880764991045},{"word":"five","start":1214.175,"end":1214.3351,"confidence":0.9941406,"punctuated_word":"five","sentiment":"neutral","sentiment_score":-0.0000698743388056755},{"word":"more","start":1214.3351,"end":1214.655,"confidence":0.9892578,"punctuated_word":"more","sentiment":"neutral","sentiment_score":0.002888767048716545},{"word":"numbers","start":1214.655,"end":1215.055,"confidence":0.9267578,"punctuated_word":"numbers","sentiment":"neutral","sentiment_score":0.0016398373991250992},{"word":"should","start":1216.175,"end":1216.415,"confidence":0.37548828,"punctuated_word":"should","sentiment":"neutral","sentiment_score":-0.02286750450730324},{"word":"you","start":1216.415,"end":1216.4951,"confidence":0.8178711,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.02230447717010975},{"word":"come","start":1216.4951,"end":1216.7351,"confidence":0.9970703,"punctuated_word":"come","sentiment":"neutral","sentiment_score":-0.007857625372707844},{"word":"again","start":1216.7351,"end":1217.2351,"confidence":0.9975586,"punctuated_word":"again?","sentiment":"neutral","sentiment_score":-0.008049648255109787},{"word":"that's","start":1221.58,"end":1221.8999,"confidence":0.83496094,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.009143566712737083},{"word":"for","start":1221.8999,"end":1222.0599,"confidence":0.9770508,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.005710780620574951},{"word":"your","start":1222.0599,"end":1222.22,"confidence":0.9482422,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.006648469716310501},{"word":"number","start":1222.22,"end":1222.5399,"confidence":0.9572754,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":0.006582092493772507},{"word":"that's","start":1222.5399,"end":1222.7799,"confidence":0.99609375,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.011714222840964794},{"word":"for","start":1222.7799,"end":1222.94,"confidence":0.9790039,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.011242764070630074},{"word":"the","start":1222.94,"end":1223.1,"confidence":0.921875,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.015224354341626167},{"word":"did","start":1223.1,"end":1223.58,"confidence":0.9655762,"punctuated_word":"DID.","sentiment":"neutral","sentiment_score":0.009461866691708565},{"word":"that's","start":1223.58,"end":1223.82,"confidence":0.9926758,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.005812894552946091},{"word":"for","start":1223.82,"end":1223.98,"confidence":0.9951172,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.008650805801153183},{"word":"the","start":1223.98,"end":1224.1399,"confidence":0.984375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.01058887504041195},{"word":"did","start":1224.1399,"end":1224.6399,"confidence":0.99609375,"punctuated_word":"DID.","sentiment":"neutral","sentiment_score":0.009567072615027428},{"word":"yeah","start":1224.7799,"end":1225.0199,"confidence":0.95654297,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.04341573268175125},{"word":"that's","start":1225.0199,"end":1225.2599,"confidence":0.99560547,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.040803391486406326},{"word":"for","start":1225.2599,"end":1225.4199,"confidence":0.9951172,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.05334590747952461},{"word":"the","start":1225.4199,"end":1225.5,"confidence":0.99609375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.058285899460315704},{"word":"phone","start":1225.5,"end":1225.74,"confidence":0.99902344,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":0.036311596632003784},{"word":"number","start":1225.74,"end":1225.8999,"confidence":0.74853516,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.04530928656458855},{"word":"like","start":1225.8999,"end":1226.0599,"confidence":0.99902344,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.04266957938671112},{"word":"0309","start":1226.0599,"end":1226.7799,"confidence":0.8609619,"punctuated_word":"0309","sentiment":"neutral","sentiment_score":0.04447712004184723},{"word":"or","start":1226.7799,"end":1226.86,"confidence":0.8833008,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.05211415141820907},{"word":"whatever","start":1226.86,"end":1227.1799,"confidence":0.9970703,"punctuated_word":"whatever","sentiment":"neutral","sentiment_score":0.05248648300766945},{"word":"number","start":1227.1799,"end":1227.4199,"confidence":0.9951172,"punctuated_word":"number","sentiment":"neutral","sentiment_score":0.04560194909572601},{"word":"you","start":1227.4199,"end":1227.6599,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.061976514756679535},{"word":"wanna","start":1227.6599,"end":1227.8999,"confidence":0.9580078,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":0.05541714280843735},{"word":"have","start":1227.8999,"end":1228.3999,"confidence":0.9001465,"punctuated_word":"have.","sentiment":"neutral","sentiment_score":0.05538240075111389},{"word":"that's","start":1228.5399,"end":1228.7799,"confidence":0.99658203,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.10017353296279909},{"word":"for","start":1228.7799,"end":1229.0199,"confidence":0.96777344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.09594698995351791},{"word":"that","start":1229.0199,"end":1229.1799,"confidence":0.8066406,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.07505486905574799},{"word":"and","start":1229.1799,"end":1229.34,"confidence":0.8618164,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.04418649524450302},{"word":"then","start":1229.34,"end":1229.5,"confidence":0.9658203,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.04432070627808571},{"word":"you","start":1229.5,"end":1229.58,"confidence":0.7631836,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.038207679986953735},{"word":"then","start":1229.58,"end":1229.74,"confidence":0.61083984,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.050343312323093414},{"word":"you","start":1229.74,"end":1229.82,"confidence":0.9873047,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.038530901074409485},{"word":"have","start":1229.82,"end":1230.0599,"confidence":0.9863281,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.038759104907512665},{"word":"a","start":1230.0599,"end":1230.1399,"confidence":0.2890625,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.03709160536527634},{"word":"different","start":1230.1399,"end":1230.46,"confidence":0.34838867,"punctuated_word":"different","sentiment":"neutral","sentiment_score":0.02663921006023884},{"word":"password","start":1230.46,"end":1230.7799,"confidence":0.4350586,"punctuated_word":"password","sentiment":"neutral","sentiment_score":0.02561976946890354},{"word":"for","start":1230.7799,"end":1230.86,"confidence":0.5830078,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.03775748237967491},{"word":"the","start":1230.86,"end":1230.94,"confidence":0.99316406,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04149246960878372},{"word":"mobile","start":1230.94,"end":1231.2599,"confidence":1.0,"punctuated_word":"mobile","sentiment":"neutral","sentiment_score":0.03365460783243179},{"word":"number","start":1231.2599,"end":1231.5,"confidence":0.99853516,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":0.03617727011442184},{"word":"it's","start":1231.5,"end":1231.6599,"confidence":0.9995117,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.04505807161331177},{"word":"up","start":1231.6599,"end":1231.82,"confidence":1.0,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.03944074362516403},{"word":"to","start":1231.82,"end":1231.8999,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.05659252405166626},{"word":"you","start":1231.8999,"end":1232.0599,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.04829252511262894},{"word":"which","start":1232.0599,"end":1232.22,"confidence":0.95410156,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.05088723823428154},{"word":"one","start":1232.22,"end":1232.46,"confidence":0.9902344,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.02529686503112316},{"word":"you","start":1232.46,"end":1232.62,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.027069123461842537},{"word":"want","start":1232.62,"end":1232.7799,"confidence":0.9980469,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.020045170560479164},{"word":"to","start":1232.7799,"end":1232.86,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.019435442984104156},{"word":"go","start":1232.86,"end":1233.1,"confidence":1.0,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.020297333598136905},{"word":"with","start":1233.1,"end":1233.6,"confidence":0.9975586,"punctuated_word":"with.","sentiment":"neutral","sentiment_score":0.01919155940413475},{"word":"you","start":1237.005,"end":1237.245,"confidence":0.94970703,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.0006270306184887886},{"word":"want","start":1237.245,"end":1237.485,"confidence":0.9941406,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.0007450822740793228},{"word":"mobile","start":1237.485,"end":1237.885,"confidence":0.9790039,"punctuated_word":"mobile","sentiment":"neutral","sentiment_score":0.0022894907742738724},{"word":"number","start":1237.885,"end":1238.285,"confidence":0.8359375,"punctuated_word":"number?","sentiment":"neutral","sentiment_score":-0.0010887021198868752},{"word":"you","start":1238.285,"end":1238.525,"confidence":0.9580078,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.004460188560187817},{"word":"want","start":1238.525,"end":1239.025,"confidence":0.99902344,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.0054703522473573685},{"word":"yeah","start":1240.125,"end":1240.625,"confidence":0.9641113,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.016168298199772835},{"word":"yeah","start":1249.5651,"end":1249.885,"confidence":0.9182129,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.06620870530605316},{"word":"then","start":1249.885,"end":1250.125,"confidence":0.97802734,"punctuated_word":"Then","sentiment":"neutral","sentiment_score":-0.08522738516330719},{"word":"then","start":1250.125,"end":1250.285,"confidence":0.8496094,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.07852315157651901},{"word":"you","start":1250.285,"end":1250.365,"confidence":0.9404297,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.10432681441307068},{"word":"can","start":1250.365,"end":1250.525,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.10262226313352583},{"word":"ignore","start":1250.525,"end":1250.845,"confidence":0.9951172,"punctuated_word":"ignore","sentiment":"neutral","sentiment_score":-0.143977552652359},{"word":"the","start":1250.845,"end":1251.005,"confidence":0.9902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.2069742381572723},{"word":"auto","start":1251.005,"end":1251.3251,"confidence":0.57714844,"punctuated_word":"auto","sentiment":"neutral","sentiment_score":-0.1842110306024551},{"word":"auto","start":1251.3251,"end":1251.645,"confidence":0.9873047,"punctuated_word":"auto","sentiment":"neutral","sentiment_score":-0.20499972999095917},{"word":"cost","start":1251.645,"end":1252.02,"confidence":0.85546875,"punctuated_word":"cost.","sentiment":"neutral","sentiment_score":-0.181756928563118},{"word":"that's","start":1252.02,"end":1252.26,"confidence":0.9946289,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.2239989638328552},{"word":"not","start":1252.26,"end":1252.76,"confidence":0.9970703,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.19485780596733093},{"word":"applicable","start":1253.14,"end":1253.54,"confidence":0.9760742,"punctuated_word":"applicable","sentiment":"neutral","sentiment_score":-0.18640391528606415},{"word":"to","start":1253.54,"end":1253.7001,"confidence":0.7783203,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.1712818741798401},{"word":"you","start":1253.7001,"end":1254.2001,"confidence":0.99609375,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.2128526270389557},{"word":"if","start":1254.5,"end":1254.66,"confidence":0.9970703,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.11395957320928574},{"word":"you","start":1254.66,"end":1254.74,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.11737316846847534},{"word":"don't","start":1254.74,"end":1254.98,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.10727667808532716},{"word":"want","start":1254.98,"end":1255.38,"confidence":1.0,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.142147034406662},{"word":"local","start":1255.38,"end":1255.78,"confidence":0.83203125,"punctuated_word":"local","sentiment":"neutral","sentiment_score":-0.15573300421237946},{"word":"numbers","start":1255.78,"end":1256.28,"confidence":0.9941406,"punctuated_word":"numbers,","sentiment":"neutral","sentiment_score":-0.14721789956092834},{"word":"you","start":1256.34,"end":1256.5,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.1734098196029663},{"word":"can","start":1256.5,"end":1257.0,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.147133931517601},{"word":"skip","start":1257.06,"end":1257.38,"confidence":0.91259766,"punctuated_word":"skip","sentiment":"neutral","sentiment_score":-0.14705519378185272},{"word":"that","start":1257.38,"end":1257.88,"confidence":0.99902344,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.16321232914924622},{"word":"yeah","start":1269.865,"end":1270.105,"confidence":0.75341797,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.007136031985282898},{"word":"let's","start":1270.105,"end":1270.345,"confidence":0.63879395,"punctuated_word":"Let's","sentiment":"neutral","sentiment_score":-0.009193580597639084},{"word":"just","start":1270.345,"end":1270.585,"confidence":0.9741211,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.012680154293775558},{"word":"remove","start":1270.585,"end":1270.7449,"confidence":0.9277344,"punctuated_word":"remove","sentiment":"neutral","sentiment_score":-0.014905661344528198},{"word":"the","start":1270.7449,"end":1270.9049,"confidence":0.99121094,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.061490919440984726},{"word":"all","start":1271.625,"end":1272.125,"confidence":0.34204102,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.05021415278315544},{"word":"a","start":1272.4249,"end":1272.585,"confidence":0.42163086,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.062332071363925934},{"word":"jio","start":1272.585,"end":1272.9049,"confidence":0.5358887,"punctuated_word":"Jio","sentiment":"neutral","sentiment_score":-0.033066123723983765},{"word":"number","start":1272.9049,"end":1273.225,"confidence":0.9941406,"punctuated_word":"number","sentiment":"neutral","sentiment_score":-0.05333556979894638},{"word":"and","start":1273.225,"end":1273.465,"confidence":0.9140625,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.008879441767930984},{"word":"send","start":1273.465,"end":1273.7849,"confidence":0.9970703,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.0011782832443714142},{"word":"the","start":1273.7849,"end":1273.945,"confidence":0.95947266,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.017374377697706223},{"word":"quote","start":1273.945,"end":1274.1849,"confidence":0.52001953,"punctuated_word":"quote","sentiment":"neutral","sentiment_score":0.013525880873203278},{"word":"with","start":1274.1849,"end":1274.345,"confidence":0.49804688,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.017432715743780136},{"word":"the","start":1274.345,"end":1274.4249,"confidence":0.8491211,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.01895793527364731},{"word":"mobile","start":1274.4249,"end":1274.745,"confidence":0.99902344,"punctuated_word":"mobile","sentiment":"neutral","sentiment_score":0.002570696175098419},{"word":"number","start":1274.745,"end":1275.225,"confidence":0.97998047,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":0.003165777772665024},{"word":"okay","start":1275.225,"end":1275.725,"confidence":0.99316406,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.004298480227589607},{"word":"okay","start":1276.985,"end":1277.485,"confidence":0.76660156,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.0021988414227962494},{"word":"how","start":1277.7849,"end":1277.825,"confidence":0.41015625,"punctuated_word":"How","sentiment":"neutral","sentiment_score":-0.009866098873317242},{"word":"many","start":1277.825,"end":1277.865,"confidence":0.4375,"punctuated_word":"many","sentiment":"neutral","sentiment_score":-0.00434674508869648},{"word":"do","start":1277.945,"end":1278.0249,"confidence":0.37841797,"punctuated_word":"Do","sentiment":"neutral","sentiment_score":-0.01245613768696785},{"word":"you","start":1278.0249,"end":1278.1849,"confidence":0.9560547,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.01297438144683838},{"word":"know","start":1278.1849,"end":1278.345,"confidence":0.92333984,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.011195135302841663},{"word":"you","start":1278.345,"end":1278.5049,"confidence":0.9658203,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.01304901111871004},{"word":"want","start":1278.5049,"end":1278.745,"confidence":0.99316406,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.00859522819519043},{"word":"10","start":1278.745,"end":1279.1449,"confidence":0.93969727,"punctuated_word":"10,","sentiment":"neutral","sentiment_score":-0.000978926196694374},{"word":"wilson","start":1279.1449,"end":1279.6449,"confidence":0.86279297,"punctuated_word":"Wilson?","sentiment":"neutral","sentiment_score":-0.011890582740306854},{"word":"how","start":1282.0599,"end":1282.2999,"confidence":0.9838867,"punctuated_word":"How","sentiment":"neutral","sentiment_score":-0.013821235857903956},{"word":"many","start":1282.2999,"end":1282.54,"confidence":0.9970703,"punctuated_word":"many","sentiment":"neutral","sentiment_score":-0.006863167975097895},{"word":"and","start":1282.54,"end":1282.7,"confidence":0.37597656,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.011304939165711405},{"word":"after","start":1282.7,"end":1283.02,"confidence":0.66711426,"punctuated_word":"after?","sentiment":"neutral","sentiment_score":-0.01687682420015335},{"word":"you","start":1283.02,"end":1283.1,"confidence":0.890625,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.021535342559218407},{"word":"want","start":1283.1,"end":1283.1799,"confidence":0.67871094,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.014924909919500353},{"word":"you're","start":1283.26,"end":1283.4199,"confidence":0.67211914,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.016090387478470802},{"word":"after","start":1283.4199,"end":1283.66,"confidence":0.9277344,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.017166445031762123},{"word":"15","start":1283.66,"end":1283.98,"confidence":0.9902344,"punctuated_word":"15","sentiment":"neutral","sentiment_score":-0.008510585874319077},{"word":"users","start":1283.98,"end":1284.2999,"confidence":0.9951172,"punctuated_word":"users","sentiment":"neutral","sentiment_score":-0.005680703558027744},{"word":"or","start":1284.2999,"end":1284.46,"confidence":0.98535156,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.01150637585669756},{"word":"10","start":1284.46,"end":1284.62,"confidence":0.9980469,"punctuated_word":"10","sentiment":"neutral","sentiment_score":-0.005318925715982914},{"word":"users","start":1284.62,"end":1285.12,"confidence":0.9980469,"punctuated_word":"users?","sentiment":"neutral","sentiment_score":-0.0074429018422961235},{"word":"okay","start":1289.02,"end":1289.52,"confidence":0.9824219,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.0004007052630186081},{"word":"yep","start":1291.1799,"end":1291.6799,"confidence":0.9394531,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.022238578647375107},{"word":"okay","start":1299.415,"end":1299.8151,"confidence":0.89941406,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.10947294533252716},{"word":"no","start":1299.8151,"end":1300.055,"confidence":0.9550781,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.15651850402355194},{"word":"stress","start":1300.055,"end":1300.4551,"confidence":0.9667969,"punctuated_word":"stress.","sentiment":"neutral","sentiment_score":0.1625845432281494},{"word":"all","start":1300.4551,"end":1300.6951,"confidence":0.984375,"punctuated_word":"All","sentiment":"positive","sentiment_score":0.3949481248855591},{"word":"good","start":1300.6951,"end":1301.1951,"confidence":1.0,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.3618394136428833},{"word":"okay","start":1301.655,"end":1301.9751,"confidence":0.94311523,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.20459462702274325},{"word":"no","start":1301.9751,"end":1302.135,"confidence":0.640625,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.25530895590782166},{"word":"issues","start":1302.135,"end":1302.375,"confidence":0.71362305,"punctuated_word":"issues,","sentiment":"neutral","sentiment_score":0.19899672269821167},{"word":"doctor","start":1302.375,"end":1302.6951,"confidence":0.63391113,"punctuated_word":"doctor.","sentiment":"neutral","sentiment_score":0.2219097912311554},{"word":"we'll","start":1302.6951,"end":1302.935,"confidence":0.94750977,"punctuated_word":"We'll","sentiment":"neutral","sentiment_score":0.2537769079208374},{"word":"we'll","start":1302.935,"end":1303.175,"confidence":0.8647461,"punctuated_word":"we'll","sentiment":"neutral","sentiment_score":0.30891892313957214},{"word":"send","start":1303.175,"end":1303.415,"confidence":0.9951172,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.3054858148097992},{"word":"you","start":1303.415,"end":1303.495,"confidence":0.9941406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.3145870566368103},{"word":"the","start":1303.495,"end":1303.5751,"confidence":0.9589844,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.34257403016090393},{"word":"quote","start":1303.5751,"end":1303.8151,"confidence":0.4946289,"punctuated_word":"quote","sentiment":"neutral","sentiment_score":0.25175371766090393},{"word":"after","start":1303.8151,"end":1304.055,"confidence":0.9980469,"punctuated_word":"after","sentiment":"neutral","sentiment_score":0.2587919235229492},{"word":"this","start":1304.055,"end":1304.2151,"confidence":0.9980469,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.25812825560569763},{"word":"call","start":1304.2151,"end":1304.4551,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.2314658164978027},{"word":"and","start":1304.4551,"end":1304.615,"confidence":0.5410156,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.27189600467681885},{"word":"you","start":1304.615,"end":1304.6951,"confidence":0.87841797,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.251939594745636},{"word":"open","start":1304.6951,"end":1304.935,"confidence":0.5185547,"punctuated_word":"open","sentiment":"neutral","sentiment_score":0.24297691881656647},{"word":"this","start":1304.935,"end":1305.435,"confidence":0.93774414,"punctuated_word":"this.","sentiment":"neutral","sentiment_score":0.19701191782951355},{"word":"anything","start":1309.22,"end":1309.62,"confidence":0.6220703,"punctuated_word":"Anything","sentiment":"positive","sentiment_score":0.4044293165206909},{"word":"else","start":1309.62,"end":1309.86,"confidence":0.80322266,"punctuated_word":"else,","sentiment":"neutral","sentiment_score":0.2739790380001068},{"word":"vincent","start":1309.86,"end":1310.36,"confidence":0.671875,"punctuated_word":"Vincent?","sentiment":"neutral","sentiment_score":0.10568512976169586},{"word":"yep","start":1323.345,"end":1323.505,"confidence":0.5541992,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.13241297006607056},{"word":"that's","start":1323.505,"end":1323.745,"confidence":0.96728516,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.13645723462104797},{"word":"all","start":1323.745,"end":1323.905,"confidence":0.546875,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.09947451204061508},{"word":"it","start":1323.905,"end":1323.985,"confidence":0.8144531,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.15701624751091003},{"word":"is","start":1323.985,"end":1324.485,"confidence":0.95703125,"punctuated_word":"is.","sentiment":"neutral","sentiment_score":0.1500377357006073},{"word":"you","start":1325.105,"end":1325.345,"confidence":0.82958984,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.05331961065530777},{"word":"want","start":1325.345,"end":1325.585,"confidence":0.6484375,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.07285996526479721},{"word":"more","start":1325.585,"end":1325.825,"confidence":0.99609375,"punctuated_word":"more","sentiment":"neutral","sentiment_score":0.14328671991825104},{"word":"advanced","start":1325.825,"end":1326.225,"confidence":0.9667969,"punctuated_word":"advanced","sentiment":"neutral","sentiment_score":0.1782592087984085},{"word":"features","start":1326.225,"end":1326.545,"confidence":0.9741211,"punctuated_word":"features","sentiment":"neutral","sentiment_score":0.2265031933784485},{"word":"now","start":1326.545,"end":1327.045,"confidence":0.83569336,"punctuated_word":"now?","sentiment":"neutral","sentiment_score":0.10194764286279678},{"word":"you","start":1327.665,"end":1327.745,"confidence":0.9091797,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.02649977244436741},{"word":"want","start":1327.745,"end":1328.065,"confidence":0.4580078,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.04131624475121498},{"word":"more","start":1328.065,"end":1328.305,"confidence":0.85498047,"punctuated_word":"more","sentiment":"neutral","sentiment_score":0.0868261307477951},{"word":"advanced","start":1328.305,"end":1328.705,"confidence":0.9951172,"punctuated_word":"advanced","sentiment":"neutral","sentiment_score":0.12511682510375977},{"word":"features","start":1328.705,"end":1329.105,"confidence":0.99609375,"punctuated_word":"features","sentiment":"neutral","sentiment_score":0.16667871177196503},{"word":"now","start":1329.105,"end":1329.345,"confidence":0.8186035,"punctuated_word":"now?","sentiment":"neutral","sentiment_score":0.12253504991531372},{"word":"we","start":1329.345,"end":1329.585,"confidence":0.8984375,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.209524929523468},{"word":"recently","start":1329.585,"end":1329.985,"confidence":0.9248047,"punctuated_word":"recently","sentiment":"neutral","sentiment_score":0.22366800904273987},{"word":"added","start":1329.985,"end":1330.305,"confidence":0.8964844,"punctuated_word":"added","sentiment":"neutral","sentiment_score":0.2854945659637451},{"word":"the","start":1330.305,"end":1330.385,"confidence":0.9716797,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.25733456015586853},{"word":"wall","start":1330.385,"end":1330.625,"confidence":0.8540039,"punctuated_word":"wall","sentiment":"neutral","sentiment_score":0.16151997447013855},{"word":"board","start":1330.625,"end":1331.125,"confidence":0.703125,"punctuated_word":"board","sentiment":"neutral","sentiment_score":0.15454481542110443},{"word":"and","start":1331.425,"end":1331.665,"confidence":0.93359375,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.18027690052986145},{"word":"heat","start":1331.665,"end":1331.985,"confidence":0.85253906,"punctuated_word":"heat","sentiment":"neutral","sentiment_score":0.184388667345047},{"word":"maps","start":1331.985,"end":1332.225,"confidence":0.8671875,"punctuated_word":"maps","sentiment":"neutral","sentiment_score":0.15855208039283752},{"word":"as","start":1332.225,"end":1332.465,"confidence":0.97802734,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.19984188675880432},{"word":"well","start":1332.465,"end":1332.705,"confidence":0.83691406,"punctuated_word":"well.","sentiment":"neutral","sentiment_score":0.16149187088012695},{"word":"so","start":1332.705,"end":1332.865,"confidence":0.8569336,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.13311779499053955},{"word":"you","start":1332.865,"end":1333.025,"confidence":0.97314453,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1838582754135132},{"word":"will","start":1333.025,"end":1333.1849,"confidence":0.8364258,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.15606433153152466},{"word":"see","start":1333.1849,"end":1333.425,"confidence":0.99902344,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.1478874236345291},{"word":"what","start":1333.425,"end":1333.665,"confidence":0.94140625,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.09461010992527008},{"word":"time","start":1333.665,"end":1334.1,"confidence":0.8051758,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.09096348285675047},{"word":"mostly","start":1334.26,"end":1334.58,"confidence":0.99121094,"punctuated_word":"mostly","sentiment":"neutral","sentiment_score":0.09611842036247252},{"word":"calls","start":1334.58,"end":1334.9,"confidence":0.98291016,"punctuated_word":"calls","sentiment":"neutral","sentiment_score":0.09393832087516785},{"word":"are","start":1334.9,"end":1335.0599,"confidence":0.99609375,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.0463971383869648},{"word":"coming","start":1335.0599,"end":1335.38,"confidence":1.0,"punctuated_word":"coming","sentiment":"neutral","sentiment_score":0.06068873777985573},{"word":"and","start":1335.38,"end":1335.5399,"confidence":0.80908203,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.08304411917924881},{"word":"all","start":1335.5399,"end":1336.0399,"confidence":0.93896484,"punctuated_word":"all.","sentiment":"neutral","sentiment_score":0.0030616389121860266},{"word":"those","start":1336.34,"end":1336.66,"confidence":0.921875,"punctuated_word":"Those","sentiment":"neutral","sentiment_score":-0.06221771240234375},{"word":"things","start":1336.66,"end":1336.9,"confidence":0.98291016,"punctuated_word":"things","sentiment":"neutral","sentiment_score":-0.044231023639440536},{"word":"also","start":1336.9,"end":1337.14,"confidence":0.92333984,"punctuated_word":"also","sentiment":"neutral","sentiment_score":-0.05399158596992493},{"word":"i","start":1337.14,"end":1337.2999,"confidence":0.2631836,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.08817417919635773},{"word":"didn't","start":1337.2999,"end":1337.46,"confidence":0.74780273,"punctuated_word":"didn't","sentiment":"neutral","sentiment_score":-0.07930201292037964},{"word":"some","start":1337.62,"end":1337.94,"confidence":0.88671875,"punctuated_word":"some","sentiment":"neutral","sentiment_score":-0.0887356698513031},{"word":"ai","start":1337.94,"end":1338.1799,"confidence":0.9941406,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":-0.07612019032239914},{"word":"features","start":1338.1799,"end":1338.4199,"confidence":0.98095703,"punctuated_word":"features","sentiment":"neutral","sentiment_score":-0.08338487148284912},{"word":"we're","start":1338.4199,"end":1338.66,"confidence":0.81762695,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":-0.07254933565855026},{"word":"gonna","start":1338.66,"end":1338.9,"confidence":0.90283203,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":-0.059560418128967285},{"word":"introduce","start":1338.9,"end":1339.4,"confidence":0.9902344,"punctuated_word":"introduce","sentiment":"neutral","sentiment_score":-0.03847784548997879},{"word":"in","start":1339.62,"end":1339.94,"confidence":0.94921875,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.032735299319028854},{"word":"next","start":1339.94,"end":1340.1799,"confidence":0.82470703,"punctuated_word":"next","sentiment":"neutral","sentiment_score":-0.025212768465280533},{"word":"fifteen","start":1340.1799,"end":1340.5,"confidence":0.99902344,"punctuated_word":"fifteen","sentiment":"neutral","sentiment_score":-0.0314512774348259},{"word":"days","start":1340.5,"end":1340.82,"confidence":0.99316406,"punctuated_word":"days","sentiment":"neutral","sentiment_score":-0.016870275139808655},{"word":"time","start":1340.82,"end":1341.0599,"confidence":0.72265625,"punctuated_word":"time.","sentiment":"neutral","sentiment_score":-0.06191011518239975},{"word":"it's","start":1341.0599,"end":1341.2999,"confidence":0.9890137,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.04887477308511734},{"word":"there","start":1341.2999,"end":1341.5399,"confidence":0.8442383,"punctuated_word":"there,","sentiment":"neutral","sentiment_score":-0.040841929614543915},{"word":"but","start":1341.5399,"end":1341.7,"confidence":0.99121094,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.05540239438414574},{"word":"it","start":1341.7,"end":1341.86,"confidence":0.39379883,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.07726624608039856},{"word":"just","start":1341.86,"end":1342.1399,"confidence":0.4802246,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.07679064571857452},{"word":"we're","start":1342.4199,"end":1342.9199,"confidence":0.6452637,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":-0.07324644178152084},{"word":"releasing","start":1342.98,"end":1343.48,"confidence":0.9404297,"punctuated_word":"releasing","sentiment":"neutral","sentiment_score":-0.06159042567014694},{"word":"slowly","start":1344.1799,"end":1344.58,"confidence":0.8828125,"punctuated_word":"slowly","sentiment":"neutral","sentiment_score":-0.047281768172979355},{"word":"to","start":1344.58,"end":1344.74,"confidence":0.9921875,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.04702639579772949},{"word":"customers","start":1344.74,"end":1345.24,"confidence":0.9753418,"punctuated_word":"customers.","sentiment":"neutral","sentiment_score":-0.05068380385637283},{"word":"okay","start":1345.78,"end":1346.1799,"confidence":0.60339355,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.03426480293273926},{"word":"so","start":1346.1799,"end":1346.4199,"confidence":0.97314453,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.04783602058887482},{"word":"those","start":1346.4199,"end":1346.74,"confidence":0.98828125,"punctuated_word":"those","sentiment":"neutral","sentiment_score":-0.03942136839032173},{"word":"ai","start":1346.74,"end":1346.9,"confidence":0.98535156,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":-0.021514657884836197},{"word":"features","start":1346.9,"end":1347.22,"confidence":0.9560547,"punctuated_word":"features","sentiment":"neutral","sentiment_score":-0.029721859842538834},{"word":"will","start":1347.22,"end":1347.38,"confidence":0.9980469,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.028109945356845856},{"word":"be","start":1347.38,"end":1347.5399,"confidence":0.9863281,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.02784230560064316},{"word":"also","start":1347.5399,"end":1347.78,"confidence":0.9951172,"punctuated_word":"also","sentiment":"neutral","sentiment_score":-0.039555903524160385},{"word":"there","start":1347.78,"end":1348.28,"confidence":0.95043945,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":-0.0327175036072731},{"word":"i","start":1349.715,"end":1349.875,"confidence":0.26342773,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1772044152021408},{"word":"don't","start":1349.875,"end":1350.035,"confidence":0.795166,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.14177940785884857},{"word":"want","start":1350.035,"end":1350.155,"confidence":0.67529297,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.17353864014148712},{"word":"to","start":1350.155,"end":1350.275,"confidence":0.25878906,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.12580816447734833},{"word":"call","start":1350.275,"end":1350.435,"confidence":0.63427734,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.16148032248020172},{"word":"and","start":1350.435,"end":1350.675,"confidence":0.5654297,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.2052038460969925},{"word":"fix","start":1350.675,"end":1351.115,"confidence":0.5161133,"punctuated_word":"fix","sentiment":"neutral","sentiment_score":-0.15292838215827942},{"word":"and","start":1351.115,"end":1351.555,"confidence":0.79052734,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.09519565105438232},{"word":"all","start":1351.555,"end":1351.9951,"confidence":0.69555664,"punctuated_word":"all.","sentiment":"neutral","sentiment_score":-0.09768851101398468},{"word":"yeah","start":1351.9951,"end":1352.435,"confidence":0.88793945,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.028831802308559418},{"word":"even","start":1352.435,"end":1352.675,"confidence":0.8408203,"punctuated_word":"Even","sentiment":"neutral","sentiment_score":0.04199241101741791},{"word":"we","start":1352.675,"end":1352.755,"confidence":0.9580078,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.07843543589115143},{"word":"can","start":1352.755,"end":1352.995,"confidence":0.9980469,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.07032832503318787},{"word":"give","start":1352.995,"end":1353.235,"confidence":0.63183594,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.06494345515966415},{"word":"capability","start":1353.235,"end":1353.735,"confidence":0.9838867,"punctuated_word":"capability","sentiment":"neutral","sentiment_score":0.14133548736572266},{"word":"natively","start":1353.795,"end":1354.1951,"confidence":0.7988281,"punctuated_word":"natively","sentiment":"neutral","sentiment_score":0.15106052160263062},{"word":"to","start":1354.1951,"end":1354.435,"confidence":0.9941406,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.11063513904809952},{"word":"answer","start":1354.435,"end":1354.675,"confidence":0.99316406,"punctuated_word":"answer","sentiment":"neutral","sentiment_score":0.06707779318094254},{"word":"the","start":1354.675,"end":1354.915,"confidence":0.9951172,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07765227556228638},{"word":"calls","start":1354.915,"end":1355.3151,"confidence":0.92822266,"punctuated_word":"calls","sentiment":"neutral","sentiment_score":0.04715447872877121},{"word":"as","start":1355.3151,"end":1355.555,"confidence":0.9892578,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.08374138176441193},{"word":"an","start":1355.555,"end":1355.635,"confidence":1.0,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.08865626901388168},{"word":"agent","start":1355.635,"end":1356.035,"confidence":1.0,"punctuated_word":"agent","sentiment":"neutral","sentiment_score":0.07606813311576843},{"word":"and","start":1356.035,"end":1356.535,"confidence":0.93847656,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.09480471163988112},{"word":"pass","start":1356.995,"end":1357.235,"confidence":0.6816406,"punctuated_word":"pass","sentiment":"neutral","sentiment_score":0.09830577671527864},{"word":"for","start":1357.235,"end":1357.395,"confidence":0.6152344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.06809637695550919},{"word":"the","start":1357.395,"end":1357.475,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.05403617769479752},{"word":"call","start":1357.475,"end":1357.795,"confidence":0.9970703,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.031183108687400814},{"word":"based","start":1357.795,"end":1358.035,"confidence":0.9921875,"punctuated_word":"based","sentiment":"neutral","sentiment_score":0.07845447957515717},{"word":"on","start":1358.035,"end":1358.275,"confidence":0.99902344,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.06336168199777603},{"word":"the","start":1358.275,"end":1358.515,"confidence":0.8305664,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.03928536921739578},{"word":"who","start":1358.595,"end":1358.755,"confidence":0.9980469,"punctuated_word":"who","sentiment":"neutral","sentiment_score":0.027714641764760017},{"word":"is","start":1358.755,"end":1358.915,"confidence":0.9526367,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.021898411214351658},{"word":"calling","start":1358.915,"end":1359.3151,"confidence":0.9433594,"punctuated_word":"calling,","sentiment":"neutral","sentiment_score":0.012770047411322594},{"word":"who","start":1359.3151,"end":1359.475,"confidence":0.9921875,"punctuated_word":"who","sentiment":"neutral","sentiment_score":-0.0017203651368618011},{"word":"is","start":1359.475,"end":1359.635,"confidence":0.9980469,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.008070763200521469},{"word":"not","start":1359.635,"end":1360.135,"confidence":0.9951172,"punctuated_word":"not.","sentiment":"neutral","sentiment_score":0.016774307936429977},{"word":"okay","start":1361.01,"end":1361.25,"confidence":0.8249512,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.05144181475043297},{"word":"so","start":1361.25,"end":1361.65,"confidence":0.8720703,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.05781660974025726},{"word":"that","start":1361.65,"end":1361.81,"confidence":0.9951172,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.10227085649967194},{"word":"feature","start":1361.81,"end":1362.05,"confidence":0.9770508,"punctuated_word":"feature","sentiment":"neutral","sentiment_score":0.07222507148981094},{"word":"is","start":1362.05,"end":1362.29,"confidence":0.9970703,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.07364867627620697},{"word":"also","start":1362.29,"end":1362.53,"confidence":0.99902344,"punctuated_word":"also","sentiment":"neutral","sentiment_score":0.06096474826335907},{"word":"gonna","start":1362.53,"end":1362.77,"confidence":0.9667969,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":0.07396167516708374},{"word":"come","start":1362.77,"end":1363.27,"confidence":0.98168945,"punctuated_word":"come.","sentiment":"neutral","sentiment_score":0.06515461206436157},{"word":"yeah","start":1367.81,"end":1368.05,"confidence":0.98461914,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.03474138677120209},{"word":"conference","start":1368.05,"end":1368.4501,"confidence":0.5410156,"punctuated_word":"Conference","sentiment":"neutral","sentiment_score":0.02835349552333355},{"word":"is","start":1368.4501,"end":1368.61,"confidence":0.9760742,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.05290859192609787},{"word":"there","start":1368.61,"end":1368.85,"confidence":0.8808594,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":0.03657297417521477},{"word":"yeah","start":1368.85,"end":1369.35,"confidence":0.8408203,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.0366169735789299},{"word":"yeah","start":1371.01,"end":1371.25,"confidence":0.74243164,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.03321031481027603},{"word":"so","start":1371.25,"end":1371.49,"confidence":0.97998047,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.03240321949124336},{"word":"those","start":1371.49,"end":1371.73,"confidence":0.9941406,"punctuated_word":"those","sentiment":"neutral","sentiment_score":0.04996251314878464},{"word":"are","start":1371.73,"end":1371.89,"confidence":0.99902344,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.024035083130002025},{"word":"very","start":1371.89,"end":1372.21,"confidence":0.8691406,"punctuated_word":"very","sentiment":"neutral","sentiment_score":0.030915861949324608},{"word":"basic","start":1372.21,"end":1372.61,"confidence":0.99902344,"punctuated_word":"basic","sentiment":"neutral","sentiment_score":0.042965374886989594},{"word":"features","start":1372.61,"end":1373.11,"confidence":0.99365234,"punctuated_word":"features.","sentiment":"neutral","sentiment_score":0.04386071115732193},{"word":"that","start":1387.115,"end":1387.435,"confidence":0.8935547,"punctuated_word":"That","sentiment":"neutral","sentiment_score":-0.01585245132446289},{"word":"may","start":1387.435,"end":1387.5951,"confidence":0.64990234,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.015878675505518913},{"word":"be","start":1387.5951,"end":1387.755,"confidence":0.9970703,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.01605602353811264},{"word":"something","start":1387.755,"end":1388.235,"confidence":1.0,"punctuated_word":"something","sentiment":"neutral","sentiment_score":-0.013652557507157326},{"word":"like","start":1388.235,"end":1388.475,"confidence":0.96972656,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.019240358844399452},{"word":"a","start":1388.475,"end":1388.635,"confidence":0.90527344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.03707117587327957},{"word":"stress","start":1388.635,"end":1388.9551,"confidence":0.6166992,"punctuated_word":"stress","sentiment":"neutral","sentiment_score":-0.03823147341609001},{"word":"test","start":1388.9551,"end":1389.115,"confidence":0.7841797,"punctuated_word":"test.","sentiment":"neutral","sentiment_score":-0.047116801142692566},{"word":"we","start":1389.115,"end":1389.275,"confidence":0.9951172,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.05595948174595833},{"word":"don't","start":1389.275,"end":1389.515,"confidence":0.99902344,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.04732174426317215},{"word":"see","start":1389.515,"end":1389.675,"confidence":0.9980469,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.05383943021297455},{"word":"any","start":1389.675,"end":1389.915,"confidence":1.0,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.047618523240089417},{"word":"limit","start":1389.915,"end":1390.415,"confidence":0.96533203,"punctuated_word":"limit","sentiment":"neutral","sentiment_score":-0.051887888461351395},{"word":"so","start":1390.5199,"end":1390.7599,"confidence":1.0,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.04786096513271332},{"word":"far","start":1390.7599,"end":1391.2599,"confidence":0.93237305,"punctuated_word":"far.","sentiment":"neutral","sentiment_score":-0.037949465215206146},{"word":"okay","start":1391.3999,"end":1391.7999,"confidence":0.8640137,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.0015595229342579842},{"word":"because","start":1391.7999,"end":1392.2999,"confidence":0.9970703,"punctuated_word":"Because","sentiment":"neutral","sentiment_score":-0.014458201825618744},{"word":"other","start":1392.84,"end":1393.1599,"confidence":0.99121094,"punctuated_word":"other","sentiment":"neutral","sentiment_score":-0.009154245257377625},{"word":"customer","start":1393.1599,"end":1393.6399,"confidence":0.9707031,"punctuated_word":"customer","sentiment":"neutral","sentiment_score":-0.0019421353936195376},{"word":"didn't","start":1393.6399,"end":1393.8799,"confidence":0.9914551,"punctuated_word":"didn't","sentiment":"neutral","sentiment_score":-0.02306339144706726},{"word":"ask","start":1393.8799,"end":1394.0798,"confidence":0.9550781,"punctuated_word":"ask","sentiment":"neutral","sentiment_score":-0.02942279540002346},{"word":"the","start":1394.0798,"end":1394.2799,"confidence":0.4794922,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.04074703902006149},{"word":"feature","start":1394.2799,"end":1394.7799,"confidence":0.42138672,"punctuated_word":"feature","sentiment":"neutral","sentiment_score":-0.007926683872938156},{"word":"before","start":1395.1599,"end":1395.6599,"confidence":0.98950195,"punctuated_word":"before.","sentiment":"neutral","sentiment_score":-0.020410271361470222},{"word":"yeah","start":1396.84,"end":1397.34,"confidence":0.9855957,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.004181438125669956},{"word":"should","start":1405.015,"end":1405.1749,"confidence":0.56689453,"punctuated_word":"Should","sentiment":"neutral","sentiment_score":-0.020915701985359192},{"word":"be","start":1405.1749,"end":1405.335,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.02459545060992241},{"word":"okay","start":1405.335,"end":1405.835,"confidence":0.91064453,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":-0.03390423208475113},{"word":"should","start":1406.2949,"end":1406.5349,"confidence":0.94189453,"punctuated_word":"Should","sentiment":"neutral","sentiment_score":-0.013807002454996107},{"word":"be","start":1406.5349,"end":1406.615,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.009192146360874176},{"word":"okay","start":1406.615,"end":1407.095,"confidence":0.9951172,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":-0.0002100374549627304},{"word":"should","start":1407.095,"end":1407.335,"confidence":0.95410156,"punctuated_word":"Should","sentiment":"neutral","sentiment_score":0.004719424992799759},{"word":"be","start":1407.335,"end":1407.4149,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.008574308827519417},{"word":"okay","start":1407.4149,"end":1407.735,"confidence":0.9995117,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.01263386383652687},{"word":"you","start":1407.735,"end":1407.8949,"confidence":0.99902344,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.006638102233409882},{"word":"can","start":1407.8949,"end":1408.0549,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.020625604316592216},{"word":"test","start":1408.0549,"end":1408.2949,"confidence":0.8051758,"punctuated_word":"test","sentiment":"neutral","sentiment_score":0.008662212640047073},{"word":"it","start":1408.2949,"end":1408.7949,"confidence":0.921875,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.00854264385998249},{"word":"4510","start":1409.6549,"end":1410.455,"confidence":0.92659503,"punctuated_word":"4510.","sentiment":"neutral","sentiment_score":0.013627123087644575},{"word":"no","start":1410.455,"end":1410.615,"confidence":1.0,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.09282940626144408},{"word":"problems","start":1410.615,"end":1410.9349,"confidence":0.7832031,"punctuated_word":"problems.","sentiment":"neutral","sentiment_score":0.08912274241447449},{"word":"you","start":1410.9349,"end":1411.095,"confidence":0.99316406,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.07882852852344513},{"word":"can","start":1411.095,"end":1411.1749,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.08778707683086395},{"word":"test","start":1411.1749,"end":1411.4149,"confidence":0.99609375,"punctuated_word":"test","sentiment":"neutral","sentiment_score":0.08032677322626114},{"word":"it","start":1411.4149,"end":1411.575,"confidence":0.9091797,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.08319851756095886},{"word":"also","start":1411.575,"end":1411.8949,"confidence":0.71569824,"punctuated_word":"also.","sentiment":"neutral","sentiment_score":0.07812146842479706},{"word":"there","start":1411.8949,"end":1412.0549,"confidence":0.9941406,"punctuated_word":"There","sentiment":"neutral","sentiment_score":0.0835154727101326},{"word":"is","start":1412.0549,"end":1412.135,"confidence":0.97998047,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.06779450923204422},{"word":"no","start":1412.135,"end":1412.2949,"confidence":0.99609375,"punctuated_word":"no","sentiment":"neutral","sentiment_score":0.061429254710674286},{"word":"issue","start":1412.2949,"end":1412.615,"confidence":0.99121094,"punctuated_word":"issue.","sentiment":"neutral","sentiment_score":0.028241010382771492},{"word":"even","start":1412.615,"end":1412.855,"confidence":0.99121094,"punctuated_word":"Even","sentiment":"neutral","sentiment_score":0.015799373388290405},{"word":"now","start":1412.855,"end":1413.095,"confidence":0.81396484,"punctuated_word":"now,","sentiment":"neutral","sentiment_score":0.018730204552412033},{"word":"i'm","start":1413.095,"end":1413.335,"confidence":0.90405273,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.010815064422786236},{"word":"calling","start":1413.335,"end":1413.735,"confidence":0.99902344,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.005717556923627853},{"word":"from","start":1413.735,"end":1413.8949,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.01490364596247673},{"word":"the","start":1413.8949,"end":1414.0549,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.013919128105044363},{"word":"same","start":1414.0549,"end":1414.2949,"confidence":1.0,"punctuated_word":"same","sentiment":"neutral","sentiment_score":0.020288705825805664},{"word":"thing","start":1414.2949,"end":1414.5349,"confidence":0.8737793,"punctuated_word":"thing,","sentiment":"neutral","sentiment_score":0.013228054158389568},{"word":"and","start":1414.5349,"end":1414.7749,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.011465789750218391},{"word":"i","start":1414.7749,"end":1414.9349,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.011383358389139175},{"word":"have","start":1414.9349,"end":1415.255,"confidence":0.99316406,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.015041913837194444},{"word":"hired","start":1415.255,"end":1415.755,"confidence":0.79833984,"punctuated_word":"hired","sentiment":"neutral","sentiment_score":0.012782465666532516},{"word":"harry","start":1415.975,"end":1416.375,"confidence":0.91967773,"punctuated_word":"Harry.","sentiment":"neutral","sentiment_score":0.0068191541358828545},{"word":"this","start":1416.375,"end":1416.5349,"confidence":0.97509766,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.005078872665762901},{"word":"is","start":1416.5349,"end":1416.695,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.00967882014811039},{"word":"a","start":1416.695,"end":1416.855,"confidence":0.9716797,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.012041786685585976},{"word":"conference","start":1416.855,"end":1417.335,"confidence":1.0,"punctuated_word":"conference","sentiment":"neutral","sentiment_score":-0.014634408056735992},{"word":"call","start":1417.335,"end":1417.68,"confidence":0.9975586,"punctuated_word":"call.","sentiment":"neutral","sentiment_score":0.0037712855264544487},{"word":"right","start":1429.76,"end":1430.26,"confidence":0.7565918,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":0.02808740921318531},{"word":"yeah","start":1443.685,"end":1444.005,"confidence":0.93530273,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.027957724407315258},{"word":"it's","start":1444.005,"end":1444.165,"confidence":0.9863281,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.03604681417346001},{"word":"included","start":1444.165,"end":1444.665,"confidence":0.9970703,"punctuated_word":"included.","sentiment":"neutral","sentiment_score":0.033033713698387146},{"word":"all","start":1447.71,"end":1448.19,"confidence":0.86328125,"punctuated_word":"All","sentiment":"neutral","sentiment_score":0.02678596042096615},{"word":"included","start":1448.19,"end":1448.69,"confidence":0.9909668,"punctuated_word":"included.","sentiment":"neutral","sentiment_score":0.023813243955373764},{"word":"yep","start":1458.51,"end":1458.83,"confidence":0.986084,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.12924012541770935},{"word":"no","start":1458.83,"end":1458.99,"confidence":0.97265625,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.16693514585494995},{"word":"worries","start":1458.99,"end":1459.47,"confidence":0.9951172,"punctuated_word":"worries.","sentiment":"neutral","sentiment_score":0.19175228476524353},{"word":"right","start":1459.47,"end":1459.71,"confidence":0.99609375,"punctuated_word":"Right","sentiment":"neutral","sentiment_score":0.2625752091407776},{"word":"away","start":1459.71,"end":1460.11,"confidence":0.90649414,"punctuated_word":"away,","sentiment":"neutral","sentiment_score":0.19635820388793945},{"word":"like","start":1460.11,"end":1460.27,"confidence":0.9592285,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.19205845892429352},{"word":"after","start":1460.27,"end":1460.51,"confidence":0.99902344,"punctuated_word":"after","sentiment":"neutral","sentiment_score":0.19690454006195068},{"word":"the","start":1460.51,"end":1460.6699,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.19257476925849917},{"word":"call","start":1460.6699,"end":1460.83,"confidence":0.9338379,"punctuated_word":"call,","sentiment":"neutral","sentiment_score":0.1948290169239044},{"word":"i'll","start":1460.83,"end":1461.07,"confidence":0.98217773,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.22922734916210177},{"word":"send","start":1461.07,"end":1461.3099,"confidence":0.96533203,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.2157255113124847},{"word":"you","start":1461.3099,"end":1461.8099,"confidence":0.99609375,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.19435946643352509},{"word":"the","start":1461.95,"end":1462.19,"confidence":0.984375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.22128884494304657},{"word":"new","start":1462.19,"end":1462.35,"confidence":1.0,"punctuated_word":"new","sentiment":"neutral","sentiment_score":0.21194882690906525},{"word":"code","start":1462.35,"end":1462.725,"confidence":0.9082031,"punctuated_word":"code.","sentiment":"neutral","sentiment_score":0.20557433366775513},{"word":"okay","start":1463.845,"end":1464.345,"confidence":0.96118164,"punctuated_word":"Okay.","sentiment":"positive","sentiment_score":0.3452760577201843},{"word":"yeah","start":1465.205,"end":1465.605,"confidence":0.9375,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.16226688027381897},{"word":"thank","start":1465.605,"end":1465.765,"confidence":0.95166016,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.39805442094802856},{"word":"you","start":1465.765,"end":1466.1649,"confidence":0.9970703,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.22356346249580383},{"word":"thanks","start":1466.1649,"end":1466.565,"confidence":0.8515625,"punctuated_word":"Thanks,","sentiment":"positive","sentiment_score":0.3650977611541748},{"word":"wilson","start":1466.565,"end":1466.885,"confidence":0.61083984,"punctuated_word":"Wilson.","sentiment":"neutral","sentiment_score":0.3171234428882599},{"word":"thank","start":1466.885,"end":1466.965,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.38761600852012634},{"word":"you","start":1466.965,"end":1467.365,"confidence":0.9946289,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.34258681535720825},{"word":"oh","start":1467.365,"end":1467.605,"confidence":0.7578125,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.059756770730018616},{"word":"okay","start":1467.605,"end":1468.005,"confidence":0.99902344,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.0381896011531353},{"word":"alright","start":1468.005,"end":1468.505,"confidence":0.98999023,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":-0.007263972423970699},{"word":"mhmm","start":1481.12,"end":1481.2,"confidence":0.8964844,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.02019837126135826},{"word":"mhmm","start":1481.2,"end":1481.7,"confidence":0.8833008,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.005568124353885651},{"word":"alright","start":1482.0,"end":1482.32,"confidence":0.94970703,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.11644785851240158},{"word":"no","start":1482.32,"end":1482.5599,"confidence":0.9873047,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.15374508500099182},{"word":"worries","start":1482.5599,"end":1482.7999,"confidence":0.9902344,"punctuated_word":"worries,","sentiment":"neutral","sentiment_score":0.2065395563840866},{"word":"man","start":1482.7999,"end":1483.12,"confidence":0.9145508,"punctuated_word":"man.","sentiment":"neutral","sentiment_score":0.31216517090797424},{"word":"i'll","start":1483.12,"end":1483.36,"confidence":0.8869629,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.3218081593513489},{"word":"do","start":1483.36,"end":1483.86,"confidence":0.8066406,"punctuated_word":"do.","sentiment":"neutral","sentiment_score":0.30695605278015137},{"word":"okay","start":1486.6399,"end":1487.1399,"confidence":0.814209,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.31329840421676636},{"word":"thanks","start":1487.5199,"end":1488.0,"confidence":0.9812012,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.7037438154220581},{"word":"thanks","start":1488.0,"end":1488.32,"confidence":0.87719727,"punctuated_word":"Thanks,","sentiment":"positive","sentiment_score":0.7514355182647705},{"word":"wilson","start":1488.32,"end":1488.82,"confidence":0.9094238,"punctuated_word":"Wilson.","sentiment":"positive","sentiment_score":0.6603877544403076},{"word":"we'll","start":1488.96,"end":1489.12,"confidence":0.84277344,"punctuated_word":"We'll","sentiment":"positive","sentiment_score":0.6298794150352478},{"word":"send","start":1489.12,"end":1489.36,"confidence":0.9863281,"punctuated_word":"send","sentiment":"positive","sentiment_score":0.6558894515037537},{"word":"you","start":1489.36,"end":1489.6,"confidence":0.9291992,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.4975137710571289},{"word":"through","start":1489.6,"end":1490.1,"confidence":0.9692383,"punctuated_word":"through.","sentiment":"positive","sentiment_score":0.5740329027175903}],"paragraphs":{"transcript":"\nHello? Hi, Wilson. Yep. Ross here again. How are you, man?\n\nI'm very well, buddy. Now things going. Mhmm. Yeah. Actually, I tried calling you a few times.\n\nI'm not seeing, like, you're you're quite busy. Yep. Sorry? Hello? Mhmm.\n\nYeah. It's too easy. Yep. I can hear you. Like, you mean you want to create like, you get new numbers or, like, just add an existing one?\n\nMhmm. Yep. Mhmm. Yep. We can assign you within one to two days business days.\n\nYep. We cannot find you. Yeah. Right. Call recordings.\n\nYep. Mhmm. Mhmm. Yep. Yeah.\n\nIf you remember, like, he said, like, we can do that. That's possible. Like, you can jump into a call without knowing, and you can listen to, like, what the guys are talking. Yep. Yeah.\n\nDefinitely. About the I think about he said about the AI automation, I think. K. I'll cross verify with him about the thing you asked for. And any questions?\n\nYep. Already sent you through on your email. Mhmm. Holding. Okay.\n\nAlright. Uh-huh. Uh-huh. Right. Because the porting will take, like, like, around two to six weeks, I think he mentioned.\n\nSo for the time being yep. Yeah. For the time being, we'll provide you with the temporary thing. Mhmm. Yep.\n\nYep. No. No. You you will be able to receive that. Yeah.\n\nRight. There won't be any disruption. Correct. Right. Mhmm.\n\nRough. K. I have sent it to wilson@azsolar.com.eu. On Tuesday, June 23. That's a follow-up, I think.\n\nYeah. On June 12. Yep. I think you can search, like, Techcom Cloud phone system proposal. You will find it.\n\nSorry? Nope. Do you want me to forward you? Mhmm. Okay.\n\nAs I mentioned, I think it's about the, you mentioned about, like, jumping into a call between your colleague and the customer. I think it's about, yeah. Check. Hey, Wilson. How are you?\n\nCertainly good. Yeah. Sorry. What we can do? It's okay.\n\nMhmm. So that's for your IVR. Right? So you want IVR, like, press 1 for sales, press 2 for support, those things. Yeah.\n\nSo that's like implementation cost one thing and then there is no recurring cost for that. You can you can ask us to change it. No issues. It's part of the package. No.\n\nNo. No. It's part of the support. Yeah. So that's basically we need either you actually provide us voice messages or we can we can record it for you based on the AI.\n\nSo for example, let's say, thanks for calling our business and we are not available. So all those messages, we can do it via AI or you if you have someone in your team who can do it, then it's good. We can just provide you the script and you can do it. Call flow mapping is basically once you agree, we'll sit with you, and we'll discuss about the call flow, how we want to actually route the calls when someone calls in. And it's like advanced scenarios.\n\nFor example, there is a holiday, we will create all those things in the back end. So like all the large corporations, they use the system to automate the calls when they are not available. It's standard, but we we need to check. Who is your current provider? Yeah.\n\nSo generally, four weeks is very standard. Sometimes they take six weeks because they have to clean clear all your dues, and they can then then they can release the numbers. Okay? So that's what but sometimes we have seen, like, we we got to, like, get it done in within week as well, but four to six is is a standard time across the industry. Okay?\n\nBut the good thing is we will set up your system so you can start using it. And when we log the porting date, we will cut over to the old numbers so you can start using them. Temporary numbers. Temporary numbers. Yeah.\n\nYeah. Yeah. Yeah. So okay. So so two ways of working.\n\nRight? One way is, is, let's say let's say you want to let's say we got a porting date for maybe July 10. Right? So we actually we can actually enable all the users on July 10 morning. They can use it.\n\nBut again, sometimes it's like a hurdle because it's a new system. They don't know how to use it. So better we actually give them temporary numbers to test it, make sure they know how to make calls, how to receive calls, all those things. And at the time of cut over, we'll just set the numbers, and they can start getting the old calls and the old numbers. Okay?\n\nSo that's how, generally, it works. No. No. No. Better no.\n\nThey are they are only they are mainly for your training your people. Okay? So let's say, make sure all the staff is trained. Okay? So we just need to give them temporary number to test it.\n\nOtherwise, we can, like, set up a one hour session with your teams. We can just show them how how the system works. And and at the time of porting, they can actually use it. It's up to you how you want to do it. Like, we we are doing one other midsize customer.\n\nThey are, like, 100 seats medical practice, and they tested the system for a couple of months. Now they're happy. And this month, I think July 9, we're doing the cutover. So they're already using the numbers, and just the cutover, we will just swipe them with the old numbers. They will start getting and sending calls via the old numbers, the existing numbers once the port is completed.\n\nOkay? Yes. So then the temporary number, the one we give you? Yeah. That's the temporary number we're gonna display.\n\nYeah. So if you start the system if you if you start using the system now, they will be they will call you on the same number, temporary number. Okay? Because there is no way we can mask your number at the moment. Okay?\n\nSo we have to use we have to give you a temporary number to use it or you can just use temporary number for the testing. And once all good, then basically, you can start using the production number. Okay? How many users do you have? Nine users.\n\nSo in my view, what we can do, we can actually give you one account. Right? So you can share that account across the people. They can start make some test calls. And during the during the porting period, they can test it.\n\nSo they can use the existing system or the time of cut over, they can just start using the system straight away. That that will be another approach, Harrison. Okay? Yeah. Yeah.\n\nIt's your exactly. Exactly. Yeah. Yep. So if you don't want to do that, I would say better way basically, you can actually activate one or two account for testing so that you can train your people on, like, half an hour daily or something.\n\nAnd then once we porting completed, then they can start using the system straight away. Porting is very straightforward job. Once we get the numbers onboarded, within five minutes, they can start using it. Okay? So what we can do, we can create their accounts day before.\n\nOkay? And then they can just log in in. Next day, they will come. They will see the old numbers coming to the new account, and it's working smooth. Okay?\n\nAnd we can provide the standby support as well. In case someone have any issues, they can call me directly or they can message us or Teams or email, whatever. So we we can do that. Yeah. In case they are overseas, they can reach out to someone else as well.\n\nMhmm. Yeah. I told you. We can give you that that feature, call whispering. No.\n\nWe can give you. We can give you the facility. Yeah. There are so many new features we are adding. Call whispering is one of that.\n\nSo definitely we can give you. K? Pricing already gave you. Right? There is not much space.\n\nWhat are you after? Mhmm. I don't know. A code is not in front of me, but whatever whatever you got from Ross, that's the code for you. Yeah.\n\nHe can see you. But do we have a code in front of you? Yeah. So just by the way, I think we gave you the code per user per user. Right?\n\nYou have the price there, isn't it? Yeah. So whatever. Unit price. Yeah.\n\nYeah. Whatever is there, so that's price per user. So if tomorrow you're going to add five more numbers should you come again? That's for your number. That's for the DID.\n\nThat's for the DID. Yeah. That's for the phone number, like 0309 or whatever number you wanna have. That's for that. And then you then you have a different password for the mobile number.\n\nIt's up to you which one you want to go with. You want mobile number? You want yeah. Yeah. Then then you can ignore the auto auto cost.\n\nThat's not applicable to you. If you don't want local numbers, you can skip that. Yeah. Let's just remove the all a Jio number and send the quote with the mobile number. Okay?\n\nOkay. How many Do you know you want 10, Wilson? How many and after? You want you're after 15 users or 10 users? Okay.\n\nYep. Okay. No stress. All good. Okay.\n\nNo issues, doctor. We'll we'll send you the quote after this call and you open this. Anything else, Vincent? Yep. That's all it is.\n\nYou want more advanced features now? You want more advanced features now? We recently added the wall board and heat maps as well. So you will see what time mostly calls are coming and all. Those things also I didn't some AI features we're gonna introduce in next fifteen days time.\n\nIt's there, but it just we're releasing slowly to customers. Okay. So those AI features will be also there. I don't want to call and fix and all. Yeah.\n\nEven we can give capability natively to answer the calls as an agent and pass for the call based on the who is calling, who is not. Okay? So that feature is also gonna come. Yeah. Conference is there.\n\nYeah. Yeah. So those are very basic features. That may be something like a stress test. We don't see any limit so far.\n\nOkay. Because other customer didn't ask the feature before. Yeah. Should be okay. Should be okay.\n\nShould be okay. You can test it. 4510. No problems. You can test it also.\n\nThere is no issue. Even now, I'm calling from the same thing, and I have hired Harry. This is a conference call. Right. Yeah.\n\nIt's included. All included. Yep. No worries. Right away, like, after the call, I'll send you the new code.\n\nOkay. Yeah. Thank you. Thanks, Wilson. Thank you.\n\nOh, okay. Alright. Mhmm. Mhmm. Alright.\n\nNo worries, man. I'll do. Okay. Thanks. Thanks, Wilson.\n\nWe'll send you through.","paragraphs":[{"sentences":[{"text":"Hello?","start":4.3199997,"end":4.8199997,"sentiment":"neutral","sentiment_score":0.02977360412478447},{"text":"Hi, Wilson.","start":6.08,"end":6.8199997,"sentiment":"neutral","sentiment_score":0.13783536106348038},{"text":"Yep.","start":9.2,"end":9.5199995,"sentiment":"neutral","sentiment_score":0.26391497254371643},{"text":"Ross here again.","start":9.5199995,"end":10.48,"sentiment":"neutral","sentiment_score":0.26551149288813275},{"text":"How are you, man?","start":10.48,"end":11.38,"sentiment":"positive","sentiment_score":0.44152969866991043}],"sentiment":"neutral","sentiment_score":0.2847284156490456,"num_words":11,"start":4.3199997,"end":11.38},{"sentences":[{"text":"I'm very well, buddy.","start":16.055,"end":17.435,"sentiment":"positive","sentiment_score":0.7624703496694565},{"text":"Now things going.","start":17.975,"end":19.035,"sentiment":"positive","sentiment_score":0.5835742553075155},{"text":"Mhmm.","start":25.494999,"end":25.994999,"sentiment":"neutral","sentiment_score":0.052115075290203094},{"text":"Yeah.","start":27.975,"end":28.295,"sentiment":"neutral","sentiment_score":0.037834737449884415},{"text":"Actually, I tried calling you a few times.","start":28.295,"end":30.395,"sentiment":"neutral","sentiment_score":-0.031368788331747055}],"sentiment":"neutral","sentiment_score":0.27291786298155785,"num_words":17,"start":16.055,"end":30.395},{"sentences":[{"text":"I'm not seeing, like, you're you're quite busy.","start":31.09,"end":33.11,"sentiment":"neutral","sentiment_score":-0.12389647960662842},{"text":"Yep.","start":34.690002,"end":35.190002,"sentiment":"neutral","sentiment_score":-0.058389946818351746},{"text":"Sorry?","start":55.325,"end":55.645,"sentiment":"neutral","sentiment_score":-0.03965940326452255},{"text":"Hello?","start":55.645,"end":56.145,"sentiment":"neutral","sentiment_score":-0.002774749882519245},{"text":"Mhmm.","start":58.285004,"end":58.785004,"sentiment":"neutral","sentiment_score":-0.0047613633796572685}],"sentiment":"neutral","sentiment_score":-0.09139644168317318,"num_words":12,"start":31.09,"end":58.785004},{"sentences":[{"text":"Yeah.","start":61.37,"end":61.53,"sentiment":"neutral","sentiment_score":-0.005387280136346817},{"text":"It's too easy.","start":61.53,"end":62.329998,"sentiment":"neutral","sentiment_score":0.026829789703090984},{"text":"Yep.","start":62.329998,"end":62.649998,"sentiment":"neutral","sentiment_score":0.07261043041944504},{"text":"I can hear you.","start":62.649998,"end":63.629997,"sentiment":"neutral","sentiment_score":0.06510235741734505},{"text":"Like, you mean you want to create like, you get new numbers or, like, just add an existing one?","start":64.89,"end":71.415,"sentiment":"neutral","sentiment_score":0.01876635207353454}],"sentiment":"neutral","sentiment_score":0.02731009423067527,"num_words":28,"start":61.37,"end":71.415},{"sentences":[{"text":"Mhmm.","start":81.415,"end":81.495,"sentiment":"neutral","sentiment_score":-0.02431681379675865},{"text":"Yep.","start":81.495,"end":81.995,"sentiment":"neutral","sentiment_score":0.02921200357377529},{"text":"Mhmm.","start":86.455,"end":86.88,"sentiment":"neutral","sentiment_score":0.009112751111388206},{"text":"Yep.","start":92.64,"end":92.96,"sentiment":"neutral","sentiment_score":0.06485477089881897},{"text":"We can assign you within one to two days business days.","start":92.96,"end":96.34,"sentiment":"neutral","sentiment_score":0.07477471537210724}],"sentiment":"neutral","sentiment_score":0.0600923053920269,"num_words":15,"start":81.415,"end":96.34},{"sentences":[{"text":"Yep.","start":100.64,"end":101.14,"sentiment":"neutral","sentiment_score":0.02685639075934887},{"text":"We cannot find you.","start":105.16499,"end":106.545,"sentiment":"neutral","sentiment_score":-0.1395215168595314},{"text":"Yeah.","start":116.770004,"end":117.270004,"sentiment":"neutral","sentiment_score":0.017909260466694832},{"text":"Right.","start":123.33,"end":123.83,"sentiment":"neutral","sentiment_score":0.010206729173660278},{"text":"Call recordings.","start":125.33,"end":126.15,"sentiment":"neutral","sentiment_score":0.004995719064027071}],"sentiment":"neutral","sentiment_score":-0.05479136099004083,"num_words":9,"start":100.64,"end":126.15},{"sentences":[{"text":"Yep.","start":126.29,"end":126.79,"sentiment":"neutral","sentiment_score":0.0338125005364418},{"text":"Mhmm.","start":142.61499,"end":143.11499,"sentiment":"neutral","sentiment_score":-0.02474905177950859},{"text":"Mhmm.","start":144.42001,"end":144.92001,"sentiment":"neutral","sentiment_score":-0.006228426471352577},{"text":"Yep.","start":148.5,"end":149.0,"sentiment":"neutral","sentiment_score":0.07285111397504807},{"text":"Yeah.","start":150.02,"end":150.5,"sentiment":"neutral","sentiment_score":0.07507742941379547}],"sentiment":"neutral","sentiment_score":0.030152713134884834,"num_words":5,"start":126.29,"end":150.5},{"sentences":[{"text":"If you remember, like, he said, like, we can do that.","start":150.5,"end":152.98001,"sentiment":"neutral","sentiment_score":0.0829066654497927},{"text":"That's possible.","start":152.98001,"end":153.78,"sentiment":"neutral","sentiment_score":0.13935478031635284},{"text":"Like, you can jump into a call without knowing, and you can listen to, like, what the guys are talking.","start":153.78,"end":159.535,"sentiment":"neutral","sentiment_score":0.06984257660806178},{"text":"Yep.","start":166.075,"end":166.315,"sentiment":"neutral","sentiment_score":0.01637095957994461},{"text":"Yeah.","start":166.315,"end":166.715,"sentiment":"neutral","sentiment_score":0.06277191638946533}],"sentiment":"neutral","sentiment_score":0.07619077967745917,"num_words":35,"start":150.5,"end":166.715},{"sentences":[{"text":"Definitely.","start":166.715,"end":167.215,"sentiment":"neutral","sentiment_score":-0.006048707757145166},{"text":"About the I think about he said about the AI automation, I think.","start":179.48001,"end":183.1,"sentiment":"neutral","sentiment_score":-0.05215956471287287},{"text":"K.","start":195.60501,"end":195.845,"sentiment":"neutral","sentiment_score":-0.01290652621537447},{"text":"I'll cross verify with him about the thing you asked for.","start":195.845,"end":200.26001,"sentiment":"neutral","sentiment_score":0.01696284483610229},{"text":"And any questions?","start":204.16,"end":205.38,"sentiment":"neutral","sentiment_score":0.01690245730181535}],"sentiment":"neutral","sentiment_score":-0.015852790004734336,"num_words":29,"start":166.715,"end":205.38},{"sentences":[{"text":"Yep.","start":223.435,"end":223.755,"sentiment":"neutral","sentiment_score":0.003261994104832411},{"text":"Already sent you through on your email.","start":223.755,"end":233.33,"sentiment":"neutral","sentiment_score":-0.05099276905613286},{"text":"Mhmm.","start":233.33,"end":233.61,"sentiment":"neutral","sentiment_score":-0.007327924482524395},{"text":"Holding.","start":233.61,"end":234.11,"sentiment":"neutral","sentiment_score":-0.008723204955458641},{"text":"Okay.","start":234.49,"end":234.97,"sentiment":"neutral","sentiment_score":0.006806938908994198}],"sentiment":"neutral","sentiment_score":-0.032993779983371496,"num_words":11,"start":223.435,"end":234.97},{"sentences":[{"text":"Alright.","start":234.97,"end":235.47,"sentiment":"neutral","sentiment_score":0.01844365894794464},{"text":"Uh-huh.","start":235.61,"end":235.93001,"sentiment":"neutral","sentiment_score":0.005420574452728033},{"text":"Uh-huh.","start":235.93001,"end":236.43001,"sentiment":"neutral","sentiment_score":-0.004008133430033922},{"text":"Right.","start":243.335,"end":243.655,"sentiment":"neutral","sentiment_score":0.021830707788467407},{"text":"Because the porting will take, like, like, around two to six weeks, I think he mentioned.","start":243.655,"end":249.275,"sentiment":"neutral","sentiment_score":0.01462175400229171}],"sentiment":"neutral","sentiment_score":0.013781743589788675,"num_words":20,"start":234.97,"end":249.275},{"sentences":[{"text":"So for the time being yep.","start":251.575,"end":253.47,"sentiment":"neutral","sentiment_score":0.0200531342998147},{"text":"Yeah.","start":253.71,"end":254.19,"sentiment":"neutral","sentiment_score":0.06762325763702393},{"text":"For the time being, we'll provide you with the temporary thing.","start":254.19,"end":257.17,"sentiment":"neutral","sentiment_score":0.08186546543782408},{"text":"Mhmm.","start":267.885,"end":268.385,"sentiment":"neutral","sentiment_score":0.028515461832284927},{"text":"Yep.","start":273.89252,"end":274.39252,"sentiment":"neutral","sentiment_score":0.08732306957244873}],"sentiment":"neutral","sentiment_score":0.06021503573283553,"num_words":20,"start":251.575,"end":274.39252},{"sentences":[{"text":"Yep.","start":280.06,"end":280.56,"sentiment":"neutral","sentiment_score":0.027157705277204514},{"text":"No.","start":283.34,"end":283.5,"sentiment":"neutral","sentiment_score":-0.06358128786087036},{"text":"No.","start":283.5,"end":283.74,"sentiment":"neutral","sentiment_score":-0.05148087814450264},{"text":"You you will be able to receive that.","start":283.74,"end":285.68,"sentiment":"neutral","sentiment_score":-0.010503651108592749},{"text":"Yeah.","start":295.035,"end":295.355,"sentiment":"neutral","sentiment_score":0.19977721571922305}],"sentiment":"neutral","sentiment_score":0.0023202955101927145,"num_words":12,"start":280.06,"end":295.355},{"sentences":[{"text":"Right.","start":295.355,"end":295.755,"sentiment":"neutral","sentiment_score":0.257325142621994},{"text":"There won't be any disruption.","start":295.755,"end":297.05502,"sentiment":"neutral","sentiment_score":0.1314493715763092},{"text":"Correct.","start":297.595,"end":298.095,"sentiment":"neutral","sentiment_score":0.19196635484695437},{"text":"Right.","start":310.13,"end":310.63,"sentiment":"neutral","sentiment_score":0.0751933753490448},{"text":"Mhmm.","start":324.70502,"end":324.785,"sentiment":"neutral","sentiment_score":-0.010333876125514507}],"sentiment":"neutral","sentiment_score":0.13015531717489162,"num_words":9,"start":295.355,"end":324.785},{"sentences":[{"text":"Rough.","start":324.785,"end":325.265,"sentiment":"neutral","sentiment_score":-0.018788736313581467},{"text":"K.","start":325.265,"end":325.765,"sentiment":"neutral","sentiment_score":-0.002987847663462162},{"text":"I have sent it to wilson@azsolar.com.eu.","start":364.24002,"end":368.58002,"sentiment":"neutral","sentiment_score":0.018395033354560535},{"text":"On Tuesday, June 23.","start":373.04,"end":375.7,"sentiment":"neutral","sentiment_score":0.026934092864394188},{"text":"That's a follow-up, I think.","start":379.52502,"end":381.045,"sentiment":"neutral","sentiment_score":0.05787973180413246}],"sentiment":"neutral","sentiment_score":0.028572273331091684,"num_words":17,"start":324.785,"end":381.045},{"sentences":[{"text":"Yeah.","start":381.045,"end":381.545,"sentiment":"neutral","sentiment_score":0.048464335501194},{"text":"On June 12.","start":384.325,"end":385.625,"sentiment":"neutral","sentiment_score":0.03759333988030752},{"text":"Yep.","start":390.885,"end":391.385,"sentiment":"neutral","sentiment_score":0.07780347764492035},{"text":"I think you can search, like, Techcom Cloud phone system proposal.","start":400.46,"end":403.91998,"sentiment":"neutral","sentiment_score":0.06820949133146893},{"text":"You will find it.","start":404.06,"end":405.12,"sentiment":"neutral","sentiment_score":0.07461938168853521}],"sentiment":"neutral","sentiment_score":0.0643914882093668,"num_words":20,"start":381.045,"end":405.12},{"sentences":[{"text":"Sorry?","start":428.58002,"end":429.08002,"sentiment":"neutral","sentiment_score":-0.048792533576488495},{"text":"Nope.","start":436.845,"end":437.345,"sentiment":"neutral","sentiment_score":-0.09727109968662262},{"text":"Do you want me to forward you?","start":440.20502,"end":441.745,"sentiment":"neutral","sentiment_score":-0.037703042051621845},{"text":"Mhmm.","start":456.96,"end":457.46,"sentiment":"neutral","sentiment_score":-0.0012148539535701277},{"text":"Okay.","start":473.615,"end":474.115,"sentiment":"neutral","sentiment_score":0.0123363034799695}],"sentiment":"neutral","sentiment_score":-0.03626031619073315,"num_words":11,"start":428.58002,"end":474.115},{"sentences":[{"text":"As I mentioned, I think it's about the, you mentioned about, like, jumping into a call between your colleague and the customer.","start":475.055,"end":483.91998,"sentiment":"neutral","sentiment_score":-0.018387653399258852},{"text":"I think it's about, yeah.","start":484.06,"end":486.72,"sentiment":"neutral","sentiment_score":-0.06576453298330306},{"text":"Check.","start":495.915,"end":496.415,"sentiment":"neutral","sentiment_score":0.006846681237220764},{"text":"Hey, Wilson.","start":581.41504,"end":582.135,"sentiment":"neutral","sentiment_score":0.12993405759334564},{"text":"How are you?","start":582.135,"end":582.875,"sentiment":"neutral","sentiment_score":0.18908471862475076}],"sentiment":"neutral","sentiment_score":0.003049027654483462,"num_words":33,"start":475.055,"end":582.875},{"sentences":[{"text":"Certainly good.","start":586.47,"end":587.11,"sentiment":"positive","sentiment_score":0.41324861347675323},{"text":"Yeah.","start":587.11,"end":587.43,"sentiment":"neutral","sentiment_score":0.0938868373632431},{"text":"Sorry.","start":587.43,"end":587.75,"sentiment":"neutral","sentiment_score":0.04601433500647545},{"text":"What we can do?","start":587.75,"end":588.73,"sentiment":"neutral","sentiment_score":0.03054701443761587},{"text":"It's okay.","start":589.43,"end":590.08997,"sentiment":"neutral","sentiment_score":0.07595999538898468}],"sentiment":"neutral","sentiment_score":0.12405064478516578,"num_words":10,"start":586.47,"end":590.08997},{"sentences":[{"text":"Mhmm.","start":599.19,"end":599.69,"sentiment":"neutral","sentiment_score":0.007828690111637115},{"text":"So that's for your IVR.","start":602.785,"end":605.425,"sentiment":"neutral","sentiment_score":0.028363619372248648},{"text":"Right?","start":605.425,"end":605.745,"sentiment":"neutral","sentiment_score":0.04285608232021332},{"text":"So you want IVR, like, press 1 for sales, press 2 for support, those things.","start":605.745,"end":609.765,"sentiment":"neutral","sentiment_score":0.05689016555746396},{"text":"Yeah.","start":612.32,"end":612.64,"sentiment":"neutral","sentiment_score":0.09240257740020752}],"sentiment":"neutral","sentiment_score":0.049489475219793945,"num_words":23,"start":599.19,"end":612.64},{"sentences":[{"text":"So that's like implementation cost one thing and then there is no recurring cost for that.","start":612.64,"end":617.3,"sentiment":"neutral","sentiment_score":0.08378297230228782},{"text":"You can you can ask us to change it.","start":622.96,"end":624.48,"sentiment":"neutral","sentiment_score":0.03185733697480626},{"text":"No issues.","start":624.48,"end":625.125,"sentiment":"neutral","sentiment_score":0.06353546306490898},{"text":"It's part of the package.","start":625.285,"end":626.265,"sentiment":"neutral","sentiment_score":0.08256803750991822},{"text":"No.","start":631.365,"end":631.865,"sentiment":"neutral","sentiment_score":-0.107779860496521}],"sentiment":"neutral","sentiment_score":0.06240529826644695,"num_words":33,"start":612.64,"end":631.865},{"sentences":[{"text":"No.","start":632.805,"end":632.965,"sentiment":"neutral","sentiment_score":-0.1866549849510193},{"text":"No.","start":632.965,"end":633.205,"sentiment":"neutral","sentiment_score":-0.18122133612632751},{"text":"It's part of the support.","start":633.205,"end":634.345,"sentiment":"neutral","sentiment_score":-0.13369394093751907},{"text":"Yeah.","start":643.04,"end":643.28,"sentiment":"neutral","sentiment_score":0.03245988115668297},{"text":"So that's basically we need either you actually provide us voice messages or we can we can record it for you based on the AI.","start":643.28,"end":651.46,"sentiment":"neutral","sentiment_score":0.04497856840491295}],"sentiment":"neutral","sentiment_score":0.0036538807731686215,"num_words":33,"start":632.805,"end":651.46},{"sentences":[{"text":"So for example, let's say, thanks for calling our business and we are not available.","start":651.935,"end":655.695,"sentiment":"neutral","sentiment_score":0.05829861188928286},{"text":"So all those messages, we can do it via AI or you if you have someone in your team who can do it, then it's good.","start":655.695,"end":661.135,"sentiment":"positive","sentiment_score":0.44820597997078526},{"text":"We can just provide you the script and you can do it.","start":661.135,"end":663.39496,"sentiment":"positive","sentiment_score":0.4759231209754944},{"text":"Call flow mapping is basically once you agree, we'll sit with you, and we'll discuss about the call flow, how we want to actually route the calls when someone calls in.","start":672.38995,"end":680.745,"sentiment":"neutral","sentiment_score":0.14697921420297316},{"text":"And it's like advanced scenarios.","start":680.745,"end":682.185,"sentiment":"neutral","sentiment_score":0.0720675304532051}],"sentiment":"neutral","sentiment_score":0.2601753415937504,"num_words":89,"start":651.935,"end":682.185},{"sentences":[{"text":"For example, there is a holiday, we will create all those things in the back end.","start":682.185,"end":685.725,"sentiment":"neutral","sentiment_score":0.031764746992848814},{"text":"So like all the large corporations, they use the system to automate the calls when they are not available.","start":685.785,"end":690.045,"sentiment":"neutral","sentiment_score":0.015744893174422413},{"text":"It's standard, but we we need to check.","start":709.685,"end":712.805,"sentiment":"neutral","sentiment_score":-0.041830026311799884},{"text":"Who is your current provider?","start":712.805,"end":714.025,"sentiment":"neutral","sentiment_score":-0.039745619893074034},{"text":"Yeah.","start":719.04504,"end":719.28503,"sentiment":"neutral","sentiment_score":0.008047380484640598}],"sentiment":"neutral","sentiment_score":0.005756489647438331,"num_words":49,"start":682.185,"end":719.28503},{"sentences":[{"text":"So generally, four weeks is very standard.","start":719.28503,"end":722.01,"sentiment":"neutral","sentiment_score":-0.012154348460691316},{"text":"Sometimes they take six weeks because they have to clean clear all your dues, and they can then then they can release the numbers.","start":722.14996,"end":728.57,"sentiment":"neutral","sentiment_score":-0.037996387419601284},{"text":"Okay?","start":728.63,"end":729.13,"sentiment":"neutral","sentiment_score":0.034583814442157745},{"text":"So that's what but sometimes we have seen, like, we we got to, like, get it done in within week as well, but four to six is is a standard time across the industry.","start":729.67,"end":739.51495,"sentiment":"neutral","sentiment_score":0.00021293496384340173},{"text":"Okay?","start":739.815,"end":740.315,"sentiment":"neutral","sentiment_score":0.10060795396566392}],"sentiment":"neutral","sentiment_score":-0.01275465940472795,"num_words":67,"start":719.28503,"end":740.315},{"sentences":[{"text":"But the good thing is we will set up your system so you can start using it.","start":741.735,"end":745.26,"sentiment":"positive","sentiment_score":0.49101389856899486},{"text":"And when we log the porting date, we will cut over to the old numbers so you can start using them.","start":745.5,"end":749.92,"sentiment":"neutral","sentiment_score":0.28820928363572984},{"text":"Temporary numbers.","start":756.3,"end":757.34,"sentiment":"neutral","sentiment_score":0.13546907529234886},{"text":"Temporary numbers.","start":757.34,"end":758.46,"sentiment":"neutral","sentiment_score":0.07665413990616798},{"text":"Yeah.","start":758.46,"end":758.96,"sentiment":"neutral","sentiment_score":0.07343213260173798}],"sentiment":"positive","sentiment_score":0.34644906500051187,"num_words":43,"start":741.735,"end":758.96},{"sentences":[{"text":"Yeah.","start":768.635,"end":769.135,"sentiment":"neutral","sentiment_score":0.055746786296367645},{"text":"Yeah.","start":769.515,"end":769.995,"sentiment":"neutral","sentiment_score":0.05693256855010986},{"text":"Yeah.","start":769.995,"end":770.075,"sentiment":"neutral","sentiment_score":0.07370975613594055},{"text":"So okay.","start":770.075,"end":771.115,"sentiment":"neutral","sentiment_score":0.10849545896053314},{"text":"So so two ways of working.","start":771.115,"end":772.635,"sentiment":"neutral","sentiment_score":0.10722874104976654}],"sentiment":"neutral","sentiment_score":0.09515931592746214,"num_words":11,"start":768.635,"end":772.635},{"sentences":[{"text":"Right?","start":772.635,"end":772.955,"sentiment":"neutral","sentiment_score":0.0950162410736084},{"text":"One way is, is, let's say let's say you want to let's say we got a porting date for maybe July 10.","start":772.955,"end":779.23,"sentiment":"neutral","sentiment_score":0.095658982003277},{"text":"Right?","start":779.23,"end":779.73,"sentiment":"neutral","sentiment_score":0.1419147402048111},{"text":"So we actually we can actually enable all the users on July 10 morning.","start":779.94995,"end":783.63,"sentiment":"neutral","sentiment_score":0.2738366595336369},{"text":"They can use it.","start":783.63,"end":784.35,"sentiment":"neutral","sentiment_score":0.20210176892578602}],"sentiment":"neutral","sentiment_score":0.16627497367915653,"num_words":42,"start":772.635,"end":784.35},{"sentences":[{"text":"But again, sometimes it's like a hurdle because it's a new system.","start":784.35,"end":787.47,"sentiment":"negative","sentiment_score":-0.35792789173622924},{"text":"They don't know how to use it.","start":787.47,"end":788.93,"sentiment":"neutral","sentiment_score":-0.28749696378196987},{"text":"So better we actually give them temporary numbers to test it, make sure they know how to make calls, how to receive calls, all those things.","start":789.305,"end":795.325,"sentiment":"neutral","sentiment_score":0.14243115284121954},{"text":"And at the time of cut over, we'll just set the numbers, and they can start getting the old calls and the old numbers.","start":795.545,"end":800.365,"sentiment":"neutral","sentiment_score":-0.0002024193915228049},{"text":"Okay?","start":800.665,"end":801.165,"sentiment":"neutral","sentiment_score":0.05109381675720215}],"sentiment":"neutral","sentiment_score":-0.03654525317251682,"num_words":70,"start":784.35,"end":801.165},{"sentences":[{"text":"So that's how, generally, it works.","start":801.57,"end":803.27,"sentiment":"neutral","sentiment_score":0.08395335078239441},{"text":"No.","start":815.175,"end":815.415,"sentiment":"neutral","sentiment_score":-0.12038558721542358},{"text":"No.","start":815.415,"end":815.57495,"sentiment":"neutral","sentiment_score":-0.1218581348657608},{"text":"No.","start":815.57495,"end":815.65497,"sentiment":"neutral","sentiment_score":-0.0874422937631607},{"text":"Better no.","start":815.65497,"end":816.535,"sentiment":"neutral","sentiment_score":-0.06495598703622818}],"sentiment":"neutral","sentiment_score":0.004011101343415,"num_words":11,"start":801.57,"end":816.535},{"sentences":[{"text":"They are they are only they are mainly for your training your people.","start":816.535,"end":819.675,"sentiment":"neutral","sentiment_score":-0.010853375093295025},{"text":"Okay?","start":819.735,"end":820.13495,"sentiment":"neutral","sentiment_score":0.032924145460128784},{"text":"So let's say, make sure all the staff is trained.","start":820.13495,"end":823.355,"sentiment":"neutral","sentiment_score":0.04009056724607944},{"text":"Okay?","start":823.495,"end":823.89496,"sentiment":"neutral","sentiment_score":0.03470610827207565},{"text":"So we just need to give them temporary number to test it.","start":823.89496,"end":826.74,"sentiment":"neutral","sentiment_score":0.058125184228022896}],"sentiment":"neutral","sentiment_score":0.027701196235579414,"num_words":37,"start":816.535,"end":826.74},{"sentences":[{"text":"Otherwise, we can, like, set up a one hour session with your teams.","start":827.94,"end":831.22,"sentiment":"neutral","sentiment_score":0.16827214022095388},{"text":"We can just show them how how the system works.","start":831.22,"end":833.64,"sentiment":"neutral","sentiment_score":0.330986762046814},{"text":"And and at the time of porting, they can actually use it.","start":833.94,"end":837.06,"sentiment":"neutral","sentiment_score":0.28840547675887745},{"text":"It's up to you how you want to do it.","start":837.06,"end":838.42,"sentiment":"neutral","sentiment_score":0.2708865270018578},{"text":"Like, we we are doing one other midsize customer.","start":838.42,"end":841.14,"sentiment":"neutral","sentiment_score":0.2842896497911877}],"sentiment":"neutral","sentiment_score":0.2634396904182655,"num_words":54,"start":827.94,"end":841.14},{"sentences":[{"text":"They are, like, 100 seats medical practice, and they tested the system for a couple of months.","start":841.14,"end":846.275,"sentiment":"neutral","sentiment_score":0.23317434857873356},{"text":"Now they're happy.","start":846.275,"end":847.255,"sentiment":"positive","sentiment_score":0.6463749607404073},{"text":"And this month, I think July 9, we're doing the cutover.","start":847.715,"end":851.015,"sentiment":"neutral","sentiment_score":0.19375546750697223},{"text":"So they're already using the numbers, and just the cutover, we will just swipe them with the old numbers.","start":851.395,"end":857.01,"sentiment":"neutral","sentiment_score":0.1409927371301149},{"text":"They will start getting and sending calls via the old numbers, the existing numbers once the port is completed.","start":857.31,"end":861.89,"sentiment":"neutral","sentiment_score":0.08521119250278723}],"sentiment":"neutral","sentiment_score":0.17872860309654387,"num_words":69,"start":841.14,"end":861.89},{"sentences":[{"text":"Okay?","start":862.83,"end":863.33,"sentiment":"neutral","sentiment_score":0.04816296696662903},{"text":"Yes.","start":864.91003,"end":865.41003,"sentiment":"neutral","sentiment_score":0.03282935917377472},{"text":"So then the temporary number, the one we give you?","start":876.845,"end":879.58496,"sentiment":"neutral","sentiment_score":-0.01644328162074089},{"text":"Yeah.","start":880.6,"end":880.68,"sentiment":"neutral","sentiment_score":-0.008190152235329151},{"text":"That's the temporary number we're gonna display.","start":880.68,"end":882.62,"sentiment":"neutral","sentiment_score":-0.010375570339549865}],"sentiment":"neutral","sentiment_score":-0.008212981733959169,"num_words":20,"start":862.83,"end":882.62},{"sentences":[{"text":"Yeah.","start":883.4,"end":883.9,"sentiment":"neutral","sentiment_score":-0.006036348640918732},{"text":"So if you start the system if you if you start using the system now, they will be they will call you on the same number, temporary number.","start":894.15497,"end":901.535,"sentiment":"neutral","sentiment_score":-0.020389064215123653},{"text":"Okay?","start":901.595,"end":902.095,"sentiment":"neutral","sentiment_score":-0.0062980055809021},{"text":"Because there is no way we can mask your number at the moment.","start":902.31494,"end":905.45496,"sentiment":"neutral","sentiment_score":-0.2150148032949521},{"text":"Okay?","start":906.38995,"end":906.79,"sentiment":"neutral","sentiment_score":0.061627354472875595}],"sentiment":"neutral","sentiment_score":-0.07538166455924511,"num_words":44,"start":883.4,"end":906.79},{"sentences":[{"text":"So we have to use we have to give you a temporary number to use it or you can just use temporary number for the testing.","start":906.79,"end":913.37,"sentiment":"neutral","sentiment_score":0.11557172066890277},{"text":"And once all good, then basically, you can start using the production number.","start":913.82996,"end":919.425,"sentiment":"positive","sentiment_score":0.4512361929966853},{"text":"Okay?","start":919.90497,"end":920.40497,"sentiment":"neutral","sentiment_score":0.12627063691616058},{"text":"How many users do you have?","start":921.105,"end":922.64496,"sentiment":"neutral","sentiment_score":0.079067579160134},{"text":"Nine users.","start":925.345,"end":926.165,"sentiment":"neutral","sentiment_score":0.09017523378133774}],"sentiment":"neutral","sentiment_score":0.20108253803725043,"num_words":48,"start":906.79,"end":926.165},{"sentences":[{"text":"So in my view, what we can do, we can actually give you one account.","start":926.385,"end":929.845,"sentiment":"positive","sentiment_score":0.3372873415549596},{"text":"Right?","start":929.90497,"end":930.225,"sentiment":"neutral","sentiment_score":0.3146367073059082},{"text":"So you can share that account across the people.","start":930.225,"end":932.225,"sentiment":"positive","sentiment_score":0.3925800853305393},{"text":"They can start make some test calls.","start":932.225,"end":934.14,"sentiment":"positive","sentiment_score":0.33485002177102224},{"text":"And during the during the porting period, they can test it.","start":934.62,"end":937.26,"sentiment":"neutral","sentiment_score":0.2957424914295023}],"sentiment":"positive","sentiment_score":0.33730895713318226,"num_words":43,"start":926.385,"end":937.26},{"sentences":[{"text":"So they can use the existing system or the time of cut over, they can just start using the system straight away.","start":937.26,"end":942.86,"sentiment":"positive","sentiment_score":0.36385894228111615},{"text":"That that will be another approach, Harrison.","start":942.86,"end":945.12,"sentiment":"neutral","sentiment_score":0.15689233477626527},{"text":"Okay?","start":946.7,"end":947.2,"sentiment":"neutral","sentiment_score":0.05151510238647461},{"text":"Yeah.","start":952.125,"end":952.625,"sentiment":"neutral","sentiment_score":-0.08610072731971741},{"text":"Yeah.","start":955.005,"end":955.505,"sentiment":"neutral","sentiment_score":0.011601168662309648}],"sentiment":"neutral","sentiment_score":0.2837549567921087,"num_words":32,"start":937.26,"end":955.505},{"sentences":[{"text":"It's your exactly.","start":955.565,"end":964.065,"sentiment":"neutral","sentiment_score":0.030493314067522686},{"text":"Exactly.","start":964.87,"end":965.37,"sentiment":"neutral","sentiment_score":0.09236745536327362},{"text":"Yeah.","start":965.43,"end":965.93,"sentiment":"neutral","sentiment_score":0.16167446970939636},{"text":"Yep.","start":967.43,"end":967.93,"sentiment":"neutral","sentiment_score":0.22571909427642825},{"text":"So if you don't want to do that, I would say better way basically, you can actually activate one or two account for testing so that you can train your people on, like, half an hour daily or something.","start":969.03,"end":981.075,"sentiment":"neutral","sentiment_score":0.2383959350677637}],"sentiment":"neutral","sentiment_score":0.2193040539820989,"num_words":45,"start":955.565,"end":981.075},{"sentences":[{"text":"And then once we porting completed, then they can start using the system straight away.","start":981.375,"end":985.695,"sentiment":"positive","sentiment_score":0.4308817028999329},{"text":"Porting is very straightforward job.","start":985.695,"end":987.135,"sentiment":"positive","sentiment_score":0.6142337203025818},{"text":"Once we get the numbers onboarded, within five minutes, they can start using it.","start":987.135,"end":991.95496,"sentiment":"positive","sentiment_score":0.4936026803084782},{"text":"Okay?","start":992.94,"end":993.44,"sentiment":"neutral","sentiment_score":0.3251684308052063},{"text":"So what we can do, we can create their accounts day before.","start":993.66,"end":996.72,"sentiment":"positive","sentiment_score":0.4113578051328659}],"sentiment":"positive","sentiment_score":0.4618360374836212,"num_words":47,"start":981.375,"end":996.72},{"sentences":[{"text":"Okay?","start":997.01996,"end":997.33997,"sentiment":"neutral","sentiment_score":0.2932186424732208},{"text":"And then they can just log in in.","start":997.33997,"end":999.42,"sentiment":"positive","sentiment_score":0.341952882707119},{"text":"Next day, they will come.","start":999.42,"end":1000.38,"sentiment":"positive","sentiment_score":0.474004864692688},{"text":"They will see the old numbers coming to the new account, and it's working smooth.","start":1000.38,"end":1004.39996,"sentiment":"positive","sentiment_score":0.5830610970656077},{"text":"Okay?","start":1004.77997,"end":1005.27997,"sentiment":"positive","sentiment_score":0.40072759985923767}],"sentiment":"positive","sentiment_score":0.4848503361145655,"num_words":30,"start":997.01996,"end":1005.27997},{"sentences":[{"text":"And we can provide the standby support as well.","start":1005.755,"end":1007.755,"sentiment":"positive","sentiment_score":0.37711334890789455},{"text":"In case someone have any issues, they can call me directly or they can message us or Teams or email, whatever.","start":1007.755,"end":1012.315,"sentiment":"neutral","sentiment_score":0.17171991084303176},{"text":"So we we can do that.","start":1012.315,"end":1013.77496,"sentiment":"neutral","sentiment_score":0.24508973211050034},{"text":"Yeah.","start":1016.075,"end":1016.575,"sentiment":"neutral","sentiment_score":0.11820513010025024},{"text":"In case they are overseas, they can reach out to someone else as well.","start":1019.22,"end":1022.2,"sentiment":"neutral","sentiment_score":0.07623070318784032}],"sentiment":"neutral","sentiment_score":0.18933552226015166,"num_words":51,"start":1005.755,"end":1022.2},{"sentences":[{"text":"Mhmm.","start":1031.86,"end":1032.36,"sentiment":"neutral","sentiment_score":-0.05688302963972092},{"text":"Yeah.","start":1046.395,"end":1046.715,"sentiment":"neutral","sentiment_score":0.0033418312668800354},{"text":"I told you.","start":1046.715,"end":1047.355,"sentiment":"neutral","sentiment_score":-0.029995228474338848},{"text":"We can give you that that feature, call whispering.","start":1047.355,"end":1058.82,"sentiment":"neutral","sentiment_score":0.21736481020020115},{"text":"No.","start":1058.82,"end":1059.0599,"sentiment":"neutral","sentiment_score":-0.02014969661831856}],"sentiment":"neutral","sentiment_score":0.11950711409250896,"num_words":15,"start":1031.86,"end":1059.0599},{"sentences":[{"text":"We can give you.","start":1059.0599,"end":1059.7,"sentiment":"neutral","sentiment_score":0.10572396218776703},{"text":"We can give you the facility.","start":1059.7,"end":1060.82,"sentiment":"neutral","sentiment_score":0.22616778314113617},{"text":"Yeah.","start":1060.82,"end":1060.98,"sentiment":"positive","sentiment_score":0.34950047731399536},{"text":"There are so many new features we are adding.","start":1060.98,"end":1062.74,"sentiment":"positive","sentiment_score":0.4669879608684116},{"text":"Call whispering is one of that.","start":1062.74,"end":1064.415,"sentiment":"positive","sentiment_score":0.3816474626461665}],"sentiment":"neutral","sentiment_score":0.3316222864847917,"num_words":26,"start":1059.0599,"end":1064.415},{"sentences":[{"text":"So definitely we can give you.","start":1064.735,"end":1072.835,"sentiment":"neutral","sentiment_score":0.24392394721508026},{"text":"K?","start":1075.615,"end":1076.115,"sentiment":"neutral","sentiment_score":-0.026467345654964447},{"text":"Pricing already gave you.","start":1078.895,"end":1080.015,"sentiment":"neutral","sentiment_score":-0.0547466604039073},{"text":"Right?","start":1080.015,"end":1080.39,"sentiment":"neutral","sentiment_score":-0.06509601324796677},{"text":"There is not much space.","start":1080.47,"end":1081.83,"sentiment":"neutral","sentiment_score":-0.2030347228050232}],"sentiment":"neutral","sentiment_score":0.008107062867459129,"num_words":17,"start":1064.735,"end":1081.83},{"sentences":[{"text":"What are you after?","start":1081.83,"end":1082.73,"sentiment":"neutral","sentiment_score":-0.1400344017893076},{"text":"Mhmm.","start":1107.865,"end":1108.365,"sentiment":"neutral","sentiment_score":0.011961712501943111},{"text":"I don't know.","start":1122.69,"end":1123.2549,"sentiment":"neutral","sentiment_score":-0.08322439342737198},{"text":"A code is not in front of me, but whatever whatever you got from Ross, that's the code for you.","start":1123.2549,"end":1128.075,"sentiment":"neutral","sentiment_score":-0.06204638998024166},{"text":"Yeah.","start":1151.95,"end":1152.2699,"sentiment":"neutral","sentiment_score":0.1239793300628662}],"sentiment":"neutral","sentiment_score":-0.06602750153377138,"num_words":29,"start":1081.83,"end":1152.2699},{"sentences":[{"text":"He can see you.","start":1152.2699,"end":1153.035,"sentiment":"neutral","sentiment_score":0.11181645467877388},{"text":"But do we have a code in front of you?","start":1185.5549,"end":1190.895,"sentiment":"neutral","sentiment_score":0.016707893460989},{"text":"Yeah.","start":1191.635,"end":1191.955,"sentiment":"neutral","sentiment_score":0.06705158948898315},{"text":"So just by the way, I think we gave you the code per user per user.","start":1191.955,"end":1195.39,"sentiment":"neutral","sentiment_score":0.044923275359906256},{"text":"Right?","start":1195.39,"end":1195.89,"sentiment":"neutral","sentiment_score":0.038722820580005646}],"sentiment":"neutral","sentiment_score":0.044965361536014825,"num_words":32,"start":1152.2699,"end":1195.89},{"sentences":[{"text":"You have the price there, isn't it?","start":1198.19,"end":1199.97,"sentiment":"neutral","sentiment_score":-0.00391684632216181},{"text":"Yeah.","start":1206.4299,"end":1206.6699,"sentiment":"neutral","sentiment_score":0.010942870751023293},{"text":"So whatever.","start":1206.6699,"end":1207.65,"sentiment":"neutral","sentiment_score":-0.0007824273779988289},{"text":"Unit price.","start":1208.3351,"end":1209.155,"sentiment":"neutral","sentiment_score":0.0012209117412567139},{"text":"Yeah.","start":1209.375,"end":1209.6951,"sentiment":"neutral","sentiment_score":0.01814057305455208}],"sentiment":"neutral","sentiment_score":0.00019557602130449816,"num_words":13,"start":1198.19,"end":1209.6951},{"sentences":[{"text":"Yeah.","start":1209.6951,"end":1209.935,"sentiment":"neutral","sentiment_score":0.015928301960229874},{"text":"Whatever is there, so that's price per user.","start":1209.935,"end":1212.3551,"sentiment":"neutral","sentiment_score":-0.00009088648948818445},{"text":"So if tomorrow you're going to add five more numbers should you come again?","start":1212.655,"end":1217.2351,"sentiment":"neutral","sentiment_score":-0.004801356682686934},{"text":"That's for your number.","start":1221.58,"end":1222.5399,"sentiment":"neutral","sentiment_score":0.007021227385848761},{"text":"That's for the DID.","start":1222.5399,"end":1223.58,"sentiment":"neutral","sentiment_score":0.0119108019862324}],"sentiment":"neutral","sentiment_score":0.0007648494830655475,"num_words":31,"start":1209.6951,"end":1223.58},{"sentences":[{"text":"That's for the DID.","start":1223.58,"end":1224.6399,"sentiment":"neutral","sentiment_score":0.008654912002384663},{"text":"Yeah.","start":1224.7799,"end":1225.0199,"sentiment":"neutral","sentiment_score":0.04341573268175125},{"text":"That's for the phone number, like 0309 or whatever number you wanna have.","start":1225.0199,"end":1228.3999,"sentiment":"neutral","sentiment_score":0.049552417145325586},{"text":"That's for that.","start":1228.5399,"end":1229.1799,"sentiment":"neutral","sentiment_score":0.09039179732402165},{"text":"And then you then you have a different password for the mobile number.","start":1229.1799,"end":1231.5,"sentiment":"neutral","sentiment_score":0.03790620112648377}],"sentiment":"neutral","sentiment_score":0.043710965005790484,"num_words":34,"start":1223.58,"end":1231.5},{"sentences":[{"text":"It's up to you which one you want to go with.","start":1231.5,"end":1233.6,"sentiment":"neutral","sentiment_score":0.03378241797062484},{"text":"You want mobile number?","start":1237.005,"end":1238.285,"sentiment":"neutral","sentiment_score":0.00027068424969911575},{"text":"You want yeah.","start":1238.285,"end":1240.625,"sentiment":"neutral","sentiment_score":-0.00869961300243934},{"text":"Yeah.","start":1249.5651,"end":1249.885,"sentiment":"neutral","sentiment_score":-0.06620870530605316},{"text":"Then then you can ignore the auto auto cost.","start":1249.885,"end":1252.02,"sentiment":"neutral","sentiment_score":-0.14362434380584294}],"sentiment":"neutral","sentiment_score":-0.036151332281796,"num_words":28,"start":1231.5,"end":1252.02},{"sentences":[{"text":"That's not applicable to you.","start":1252.02,"end":1254.2001,"sentiment":"neutral","sentiment_score":-0.19787903726100922},{"text":"If you don't want local numbers, you can skip that.","start":1254.5,"end":1257.88,"sentiment":"neutral","sentiment_score":-0.14145186319947242},{"text":"Yeah.","start":1269.865,"end":1270.105,"sentiment":"neutral","sentiment_score":-0.007136031985282898},{"text":"Let's just remove the all a Jio number and send the quote with the mobile number.","start":1270.105,"end":1275.225,"sentiment":"neutral","sentiment_score":-0.014493250520899892},{"text":"Okay?","start":1275.225,"end":1275.725,"sentiment":"neutral","sentiment_score":0.004298480227589607}],"sentiment":"neutral","sentiment_score":-0.07995889025429885,"num_words":33,"start":1252.02,"end":1275.725},{"sentences":[{"text":"Okay.","start":1276.985,"end":1277.485,"sentiment":"neutral","sentiment_score":-0.0021988414227962494},{"text":"How many Do you know you want 10, Wilson?","start":1277.7849,"end":1279.6449,"sentiment":"neutral","sentiment_score":-0.00948358296106259},{"text":"How many and after?","start":1282.0599,"end":1283.02,"sentiment":"neutral","sentiment_score":-0.012216541799716651},{"text":"You want you're after 15 users or 10 users?","start":1283.02,"end":1285.12,"sentiment":"neutral","sentiment_score":-0.012019619759586122},{"text":"Okay.","start":1289.02,"end":1289.52,"sentiment":"neutral","sentiment_score":-0.0004007052630186081}],"sentiment":"neutral","sentiment_score":-0.010208105765438328,"num_words":24,"start":1276.985,"end":1289.52},{"sentences":[{"text":"Yep.","start":1291.1799,"end":1291.6799,"sentiment":"neutral","sentiment_score":0.022238578647375107},{"text":"Okay.","start":1299.415,"end":1299.8151,"sentiment":"neutral","sentiment_score":0.10947294533252716},{"text":"No stress.","start":1299.8151,"end":1300.4551,"sentiment":"neutral","sentiment_score":0.15955152362585068},{"text":"All good.","start":1300.4551,"end":1301.1951,"sentiment":"positive","sentiment_score":0.3783937692642212},{"text":"Okay.","start":1301.655,"end":1301.9751,"sentiment":"neutral","sentiment_score":0.20459462702274325}],"sentiment":"neutral","sentiment_score":0.2017423909689699,"num_words":7,"start":1291.1799,"end":1301.9751},{"sentences":[{"text":"No issues, doctor.","start":1301.9751,"end":1302.6951,"sentiment":"neutral","sentiment_score":0.22540515661239624},{"text":"We'll we'll send you the quote after this call and you open this.","start":1302.6951,"end":1305.435,"sentiment":"neutral","sentiment_score":0.26840822169413936},{"text":"Anything else, Vincent?","start":1309.22,"end":1310.36,"sentiment":"neutral","sentiment_score":0.2613644947608312},{"text":"Yep.","start":1323.345,"end":1323.505,"sentiment":"neutral","sentiment_score":0.13241297006607056},{"text":"That's all it is.","start":1323.505,"end":1324.485,"sentiment":"neutral","sentiment_score":0.1357464324682951}],"sentiment":"neutral","sentiment_score":0.23437560567011437,"num_words":24,"start":1301.9751,"end":1324.485},{"sentences":[{"text":"You want more advanced features now?","start":1325.105,"end":1327.045,"sentiment":"neutral","sentiment_score":0.1293627234796683},{"text":"You want more advanced features now?","start":1327.665,"end":1329.345,"sentiment":"neutral","sentiment_score":0.09482878912240267},{"text":"We recently added the wall board and heat maps as well.","start":1329.345,"end":1332.705,"sentiment":"neutral","sentiment_score":0.19787620549852197},{"text":"So you will see what time mostly calls are coming and all.","start":1332.705,"end":1336.0399,"sentiment":"neutral","sentiment_score":0.0991458161540019},{"text":"Those things also I didn't some AI features we're gonna introduce in next fifteen days time.","start":1336.34,"end":1341.0599,"sentiment":"neutral","sentiment_score":-0.05718278628773987}],"sentiment":"neutral","sentiment_score":0.07444338332039907,"num_words":51,"start":1325.105,"end":1341.0599},{"sentences":[{"text":"It's there, but it just we're releasing slowly to customers.","start":1341.0599,"end":1345.24,"sentiment":"neutral","sentiment_score":-0.057900482416152955},{"text":"Okay.","start":1345.78,"end":1346.1799,"sentiment":"neutral","sentiment_score":-0.03426480293273926},{"text":"So those AI features will be also there.","start":1346.1799,"end":1348.28,"sentiment":"neutral","sentiment_score":-0.03333994559943676},{"text":"I don't want to call and fix and all.","start":1349.715,"end":1351.9951,"sentiment":"neutral","sentiment_score":-0.14786970449818504},{"text":"Yeah.","start":1351.9951,"end":1352.435,"sentiment":"neutral","sentiment_score":0.028831802308559418}],"sentiment":"neutral","sentiment_score":-0.07524085276085755,"num_words":29,"start":1341.0599,"end":1352.435},{"sentences":[{"text":"Even we can give capability natively to answer the calls as an agent and pass for the call based on the who is calling, who is not.","start":1352.435,"end":1360.135,"sentiment":"neutral","sentiment_score":0.06281389144283754},{"text":"Okay?","start":1361.01,"end":1361.25,"sentiment":"neutral","sentiment_score":0.05144181475043297},{"text":"So that feature is also gonna come.","start":1361.25,"end":1363.27,"sentiment":"neutral","sentiment_score":0.07229174992867879},{"text":"Yeah.","start":1367.81,"end":1368.05,"sentiment":"neutral","sentiment_score":0.03474138677120209},{"text":"Conference is there.","start":1368.05,"end":1368.85,"sentiment":"neutral","sentiment_score":0.039278353874882065}],"sentiment":"neutral","sentiment_score":0.061693220041119136,"num_words":39,"start":1352.435,"end":1368.85},{"sentences":[{"text":"Yeah.","start":1368.85,"end":1369.35,"sentiment":"neutral","sentiment_score":0.0366169735789299},{"text":"Yeah.","start":1371.01,"end":1371.25,"sentiment":"neutral","sentiment_score":0.03321031481027603},{"text":"So those are very basic features.","start":1371.25,"end":1373.11,"sentiment":"neutral","sentiment_score":0.03735712729394436},{"text":"That may be something like a stress test.","start":1387.115,"end":1389.115,"sentiment":"neutral","sentiment_score":-0.02538743964396417},{"text":"We don't see any limit so far.","start":1389.115,"end":1391.2599,"sentiment":"neutral","sentiment_score":-0.04891964261020933}],"sentiment":"neutral","sentiment_score":-0.01093769405523072,"num_words":23,"start":1368.85,"end":1391.2599},{"sentences":[{"text":"Okay.","start":1391.3999,"end":1391.7999,"sentiment":"neutral","sentiment_score":0.0015595229342579842},{"text":"Because other customer didn't ask the feature before.","start":1391.7999,"end":1395.6599,"sentiment":"neutral","sentiment_score":-0.018390595447272062},{"text":"Yeah.","start":1396.84,"end":1397.34,"sentiment":"neutral","sentiment_score":0.004181438125669956},{"text":"Should be okay.","start":1405.015,"end":1405.835,"sentiment":"neutral","sentiment_score":-0.026471794893344242},{"text":"Should be okay.","start":1406.2949,"end":1407.095,"sentiment":"neutral","sentiment_score":-0.007736395423611005}],"sentiment":"neutral","sentiment_score":-0.015250523341819644,"num_words":16,"start":1391.3999,"end":1407.095},{"sentences":[{"text":"Should be okay.","start":1407.095,"end":1407.735,"sentiment":"neutral","sentiment_score":0.008642532552282015},{"text":"You can test it.","start":1407.735,"end":1408.7949,"sentiment":"neutral","sentiment_score":0.011117140762507915},{"text":"4510.","start":1409.6549,"end":1410.455,"sentiment":"neutral","sentiment_score":0.013627123087644575},{"text":"No problems.","start":1410.455,"end":1410.9349,"sentiment":"neutral","sentiment_score":0.09097607433795929},{"text":"You can test it also.","start":1410.9349,"end":1411.8949,"sentiment":"neutral","sentiment_score":0.08165247291326523}],"sentiment":"neutral","sentiment_score":0.0449491864691178,"num_words":15,"start":1407.095,"end":1411.8949},{"sentences":[{"text":"There is no issue.","start":1411.8949,"end":1412.615,"sentiment":"neutral","sentiment_score":0.06024506175890565},{"text":"Even now, I'm calling from the same thing, and I have hired Harry.","start":1412.615,"end":1416.375,"sentiment":"neutral","sentiment_score":0.013145724239830788},{"text":"This is a conference call.","start":1416.375,"end":1417.68,"sentiment":"neutral","sentiment_score":0.0031872713938355447},{"text":"Right.","start":1429.76,"end":1430.26,"sentiment":"neutral","sentiment_score":0.02808740921318531},{"text":"Yeah.","start":1443.685,"end":1444.005,"sentiment":"neutral","sentiment_score":0.027957724407315258}],"sentiment":"neutral","sentiment_score":0.020160673030962546,"num_words":24,"start":1411.8949,"end":1444.005},{"sentences":[{"text":"It's included.","start":1444.005,"end":1444.665,"sentiment":"neutral","sentiment_score":0.034540263935923576},{"text":"All included.","start":1447.71,"end":1448.69,"sentiment":"neutral","sentiment_score":0.025299602188169956},{"text":"Yep.","start":1458.51,"end":1458.83,"sentiment":"neutral","sentiment_score":0.12924012541770935},{"text":"No worries.","start":1458.83,"end":1459.47,"sentiment":"neutral","sentiment_score":0.17934371531009674},{"text":"Right away, like, after the call, I'll send you the new code.","start":1459.47,"end":1462.725,"sentiment":"neutral","sentiment_score":0.2094520442187786}],"sentiment":"neutral","sentiment_score":0.16426483257428595,"num_words":19,"start":1444.005,"end":1462.725},{"sentences":[{"text":"Okay.","start":1463.845,"end":1464.345,"sentiment":"positive","sentiment_score":0.3452760577201843},{"text":"Yeah.","start":1465.205,"end":1465.605,"sentiment":"neutral","sentiment_score":0.16226688027381897},{"text":"Thank you.","start":1465.605,"end":1466.1649,"sentiment":"neutral","sentiment_score":0.3108089417219162},{"text":"Thanks, Wilson.","start":1466.1649,"end":1466.885,"sentiment":"positive","sentiment_score":0.34111060202121735},{"text":"Thank you.","start":1466.885,"end":1467.365,"sentiment":"positive","sentiment_score":0.3651014119386673}],"sentiment":"neutral","sentiment_score":0.3176981061697006,"num_words":8,"start":1463.845,"end":1467.365},{"sentences":[{"text":"Oh, okay.","start":1467.365,"end":1468.005,"sentiment":"neutral","sentiment_score":0.04897318594157696},{"text":"Alright.","start":1468.005,"end":1468.505,"sentiment":"neutral","sentiment_score":-0.007263972423970699},{"text":"Mhmm.","start":1481.12,"end":1481.2,"sentiment":"neutral","sentiment_score":-0.02019837126135826},{"text":"Mhmm.","start":1481.2,"end":1481.7,"sentiment":"neutral","sentiment_score":0.005568124353885651},{"text":"Alright.","start":1482.0,"end":1482.32,"sentiment":"neutral","sentiment_score":0.11644785851240158}],"sentiment":"neutral","sentiment_score":0.03208333517735203,"num_words":6,"start":1467.365,"end":1482.32},{"sentences":[{"text":"No worries, man.","start":1482.32,"end":1483.12,"sentiment":"neutral","sentiment_score":0.22414993743101755},{"text":"I'll do.","start":1483.12,"end":1483.86,"sentiment":"neutral","sentiment_score":0.3143821060657501},{"text":"Okay.","start":1486.6399,"end":1487.1399,"sentiment":"neutral","sentiment_score":0.31329840421676636},{"text":"Thanks.","start":1487.5199,"end":1488.0,"sentiment":"positive","sentiment_score":0.7037438154220581},{"text":"Thanks, Wilson.","start":1488.0,"end":1488.82,"sentiment":"positive","sentiment_score":0.7059116363525391}],"sentiment":"positive","sentiment_score":0.4144532796409395,"num_words":9,"start":1482.32,"end":1488.82},{"sentences":[{"text":"We'll send you through.","start":1488.96,"end":1490.1,"sentiment":"positive","sentiment_score":0.5893288850784302}],"sentiment":"positive","sentiment_score":0.5893288850784302,"num_words":4,"start":1488.96,"end":1490.1}]}}]},{"alternatives":[{"transcript":"Hello? Yeah. This is Wilson here. Absolutely fine. Also, you Yeah. Gradually picking up. Oh, is it still? No. Maybe maybe busy for some other task, but, yeah, let me let me know. This is for okay. How would it be easy to add any users? How will it be easy to increase the user? Can you hear me? Okay. Okay. So yeah. No. Let's say let's say, you know, if we switch to you and later on, if I need few more numbers, How how easy will that will that be? Will it take one to two days? Okay. Alright. Okay. Okay. Okay. And okay. So this recording this recording will come by default. Right? Call recordings. Okay. And and okay. I'm just trying to recall one question I asked to that technical guy that what if I want to hear I want to listen the call when somebody was on call and without notifying him if I want to listen to that call for my training purpose. Alright. Can you can you verify it with him? I think I'm I'm in that impression that he was saying he was saying that he like, we like, you guys don't have that feature right now, but you you are planning to do that. No. No. Not AI automation About listening the current calls. Yes. Okay. And I just wanted to recall what he told me about about what we call quotation. The number no. No. Not quotation. Not the price. Not the amount. The quotation porting of the numbers. Yeah. He said something that we give you temporary numbers and something like that while we two to six weeks time. Okay. And so will it behave like any customer calls on a 1800 number which we are using right now? And the mobile numbers we using right now, if any customer dials that number, will be able to receive that call, or or will we have to provide them our numbers? Okay. Okay. Alright. So there would not be any disturbance with those current numbers. Right? The like and at the end. Alright. Alright. And at the end of the process, you will become the routing service provider for those numbers. Right? Okay. Just give me one moment. Should I have received your email from Ross? Hold on a moment. Okay. Okay. Did you send it to Wilson's email address, or which email address do you send that code? Alright. Okay. Let me search that email. One moment. It's yeah. Custom IVR and call routing setup. 350. It is auto attendant configuration. What is that? Auto attendant configuration. It is written here for 3 No. No. No. No. I I'm I'm seeing your email right now, the proposal. Okay. It says number two, once off setup and migration investment. Okay? If you look at that in the description, it says custom IVR and call routing setup. That includes auto attendant configuration. What is that? I don't think so. This is something related to IVR. Official meeting upload and call flow mapping. Okay. Okay. Absolutely fine, mate. Are you? Okay. I have this question. What is auto attendant configuration? Right. Okay. And what if I want to change it later on? Yeah. We we can do that. I know that. But will it be chargeable, changing in that? Alright. Okay. Second thing, professional greeting uploads. What is that? Alright. Okay. Okay. Okay. And what is call flow mapping? Right. I understand. I understand. Okay. Alright. And Ross said that this porting of the numbers would take four to six weeks time. Ucommerce. Business com. And during this number, you'll be providing me a temporary Temporary numbers. Okay. So if any customer calls on my number, will that call be going through? So during this so during this temporary period of time, the numbers you'll be providing me, So will we have to share those numbers to the customer or and they will have to call on those numbers? Or So okay. Okay. Okay. So you you mean to say do you mean to say that if I'll if I'll call someone, which number will be displayed on that screen? Then, you know, the temporary number, that number will show up. Alright. And, apparently, if the customer has to call back to me, on which number should they be requiring to call? Nine. No. I understand the procedure, but this was the question I had in my mind. So if I call if I do outgoing call, that other party will be seeing my temporary number. Right? Mhmm. Okay. Okay. Yeah, okay, okay, okay, I I asked one question for which I couldn't recollect. And what what answer did you give for that? If somebody is on call and if I want to listen to that call without notifying him. Is that facility available? I I thought I thought you said that you are still, you know, working on that. Alright. Okay. And okay. What about the pricing? Do I have to talk to you or to us? Yeah. I wanted to ask you about a little more workout on this because we are planning to expand our team. So later on so say, for example, this is now you have given me the code for 11 numbers. Right? Alright. So in total, including that one eight hundred number and 10 direct line numbers, it will be 365 in total. Is that so? Per month? No. Okay. Okay. Okay. Perfectly fine. So 330Plus20Plus15. Okay. And this is x GST. So 365 plus GST. That means somewhere around $400. Okay. Yeah. Yeah. It's Ross is listening to us. Right? Okay. Okay. Ross, give me your you know, the best one. Okay. And if I have to add any any of the number, let's take an example. If it is 10 number now and if we want to increase it to 15, like, five more numbers if we want to add, Then what should be the estimated amount per month? Two dollar per user? Yes. Yes. I have the quote in front of me. Yeah. I have two yeah. I have the price here. 30 dollar per user. Is that so? And what is this 2 dollar per user? What is this $2 per user? Local direct inward. Uh-huh. So this quote is for the landline number? No. No. No. I I think I mentioned very clearly in the first call that we all have his mobile number. Okay. Ross, can you can you please amend this quote and send it to me with the best price better price than this? Sorry? As of now yeah. As of now, 10 only as per the current usage, but I'm I'm I'm recruiting people. Okay? So once the team will increase, I will let you know how many numbers to increase. Alright. Step by step. Perfectly fine. Perfectly fine. Okay. You said that feature is already added, and the other features are already added? Okay. Will I be having the dashboard to fetch the report? Lot of lot of report will be there. Okay. And conference call also is there. Right? How many numbers I can add in that conference call from my side? That see, that doesn't happen on a very frequent basis. But sometimes we have to take, you know, two people on conference call. I'm calling the customer, then I have to call to the installer, and then I'm calling someone else. So should be four people on on one call. Yeah. I think yeah. I understood that. I understood that. Same way same way, you know okay. So there there is no this is this feature is included in that. Right? And this cost includes all the numbers I can call to in Australia. Am I right? The mobile number, landline number, the 1300 number, 1800 number. There are six digits, special numbers also. All included. Alright. Okay. Perfectly fine. Ross, you know what to do now. Okay? That's wonderful. Wonderful. Looking for for that. Okay? And and if if I I lost one thing. If I don't receive your call, okay, maybe I will go I'll be on another call or busy something, you know, in with something. So you you I allow you to chase up with me. Okay? Alright, buddy. Perfectly fine. No problem at all. I appreciate you. Bye bye.","confidence":0.9951172,"words":[{"word":"hello","start":3.28,"end":3.78,"confidence":0.9536133,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.01933394931256771},{"word":"yeah","start":6.08,"end":6.3199997,"confidence":0.72509766,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.1492442786693573},{"word":"this","start":6.3199997,"end":6.56,"confidence":0.94140625,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.17807526886463165},{"word":"is","start":6.56,"end":6.72,"confidence":0.94970703,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.16608433425426483},{"word":"wilson","start":6.72,"end":7.04,"confidence":0.9375,"punctuated_word":"Wilson","sentiment":"neutral","sentiment_score":0.16009841859340668},{"word":"here","start":7.04,"end":7.54,"confidence":0.9946289,"punctuated_word":"here.","sentiment":"neutral","sentiment_score":0.17105120420455933},{"word":"absolutely","start":12.48,"end":12.98,"confidence":0.42529297,"punctuated_word":"Absolutely","sentiment":"positive","sentiment_score":0.7364822626113892},{"word":"fine","start":13.04,"end":13.44,"confidence":0.7636719,"punctuated_word":"fine.","sentiment":"positive","sentiment_score":0.6198406219482422},{"word":"also","start":13.44,"end":13.679999,"confidence":0.505249,"punctuated_word":"Also,","sentiment":"positive","sentiment_score":0.6097000241279602},{"word":"you","start":13.679999,"end":14.179999,"confidence":0.50878906,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.6959601640701294},{"word":"yeah","start":21.735,"end":21.815,"confidence":0.9404297,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.2972481846809387},{"word":"gradually","start":21.815,"end":22.315,"confidence":0.99902344,"punctuated_word":"Gradually","sentiment":"neutral","sentiment_score":0.25155091285705566},{"word":"picking","start":22.455,"end":22.775,"confidence":0.97802734,"punctuated_word":"picking","sentiment":"neutral","sentiment_score":0.281415730714798},{"word":"up","start":22.775,"end":23.275,"confidence":0.9328613,"punctuated_word":"up.","sentiment":"neutral","sentiment_score":0.23363067209720612},{"word":"oh","start":28.95,"end":29.45,"confidence":0.7368164,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.028721552342176437},{"word":"is","start":31.990002,"end":32.15,"confidence":0.7211914,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.09065809100866318},{"word":"it","start":32.15,"end":32.31,"confidence":0.39501953,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.11224008351564407},{"word":"still","start":32.31,"end":32.81,"confidence":0.6921387,"punctuated_word":"still?","sentiment":"neutral","sentiment_score":-0.11590972542762756},{"word":"no","start":34.47,"end":34.79,"confidence":0.9926758,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.1188998445868492},{"word":"maybe","start":34.79,"end":35.11,"confidence":0.9980469,"punctuated_word":"Maybe","sentiment":"neutral","sentiment_score":-0.10980723798274994},{"word":"maybe","start":35.11,"end":35.43,"confidence":0.90771484,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":-0.1043214350938797},{"word":"busy","start":35.43,"end":35.93,"confidence":0.96875,"punctuated_word":"busy","sentiment":"neutral","sentiment_score":-0.11282087862491608},{"word":"for","start":36.23,"end":36.63,"confidence":0.9741211,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.11647558212280272},{"word":"some","start":36.63,"end":36.87,"confidence":1.0,"punctuated_word":"some","sentiment":"neutral","sentiment_score":-0.1314195692539215},{"word":"other","start":36.87,"end":37.190002,"confidence":0.9921875,"punctuated_word":"other","sentiment":"neutral","sentiment_score":-0.13704757392406464},{"word":"task","start":37.190002,"end":37.510002,"confidence":0.68115234,"punctuated_word":"task,","sentiment":"neutral","sentiment_score":-0.09618722647428513},{"word":"but","start":37.510002,"end":38.010002,"confidence":0.8039551,"punctuated_word":"but,","sentiment":"neutral","sentiment_score":-0.03057273291051388},{"word":"yeah","start":38.47,"end":38.79,"confidence":0.7937012,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":0.007391819730401039},{"word":"let","start":38.79,"end":39.03,"confidence":0.9970703,"punctuated_word":"let","sentiment":"neutral","sentiment_score":0.024415604770183563},{"word":"me","start":39.03,"end":39.190002,"confidence":0.6347656,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.014866136014461516},{"word":"let","start":39.190002,"end":39.35,"confidence":0.9970703,"punctuated_word":"let","sentiment":"neutral","sentiment_score":0.019597992300987244},{"word":"me","start":39.35,"end":39.510002,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.010674137622117996},{"word":"know","start":39.510002,"end":40.010002,"confidence":0.9970703,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":0.005858896300196648},{"word":"this","start":41.11,"end":41.35,"confidence":0.9350586,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.041858185082674026},{"word":"is","start":41.35,"end":41.510002,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.0524224191904068},{"word":"for","start":41.510002,"end":41.75,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.047628652304410934},{"word":"okay","start":42.525,"end":43.025,"confidence":0.9980469,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.07057496905326843},{"word":"how","start":44.765,"end":45.005,"confidence":0.97314453,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.05453961342573166},{"word":"would","start":45.005,"end":45.245,"confidence":0.9941406,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.10579253733158112},{"word":"it","start":45.245,"end":45.485,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.1187630295753479},{"word":"be","start":45.485,"end":45.885,"confidence":0.99902344,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.1194230541586876},{"word":"easy","start":45.885,"end":46.385,"confidence":1.0,"punctuated_word":"easy","sentiment":"neutral","sentiment_score":0.14883142709732056},{"word":"to","start":46.445,"end":46.765,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.10038644075393675},{"word":"add","start":46.765,"end":47.245,"confidence":0.99902344,"punctuated_word":"add","sentiment":"neutral","sentiment_score":0.07740743458271027},{"word":"any","start":47.245,"end":47.565,"confidence":0.6074219,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.0585731565952301},{"word":"users","start":47.565,"end":48.065,"confidence":0.9707031,"punctuated_word":"users?","sentiment":"neutral","sentiment_score":0.03946683555841446},{"word":"how","start":54.605,"end":54.765,"confidence":0.96777344,"punctuated_word":"How","sentiment":"neutral","sentiment_score":-0.004297984763979912},{"word":"will","start":54.765,"end":54.925,"confidence":0.9472656,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.007544774562120438},{"word":"it","start":54.925,"end":55.245,"confidence":0.99902344,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.001968085765838623},{"word":"be","start":55.245,"end":55.725,"confidence":0.99902344,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.006815951317548752},{"word":"easy","start":55.725,"end":56.225,"confidence":0.9980469,"punctuated_word":"easy","sentiment":"neutral","sentiment_score":0.0341138057410717},{"word":"to","start":57.47,"end":57.71,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.016813214868307114},{"word":"increase","start":57.71,"end":58.19,"confidence":1.0,"punctuated_word":"increase","sentiment":"neutral","sentiment_score":-0.014417298138141632},{"word":"the","start":58.19,"end":58.43,"confidence":0.99609375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.016825571656227112},{"word":"user","start":58.43,"end":58.93,"confidence":0.99658203,"punctuated_word":"user?","sentiment":"neutral","sentiment_score":-0.011451585218310356},{"word":"can","start":59.79,"end":60.03,"confidence":0.99609375,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":-0.02575635351240635},{"word":"you","start":60.03,"end":60.19,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.025425394997000694},{"word":"hear","start":60.19,"end":60.35,"confidence":1.0,"punctuated_word":"hear","sentiment":"neutral","sentiment_score":-0.02970646321773529},{"word":"me","start":60.35,"end":60.85,"confidence":1.0,"punctuated_word":"me?","sentiment":"neutral","sentiment_score":-0.011483894661068916},{"word":"okay","start":65.15,"end":65.39,"confidence":0.9916992,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.030563585460186005},{"word":"okay","start":65.39,"end":65.89,"confidence":0.9970703,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.02667543850839138},{"word":"so","start":65.95,"end":66.19,"confidence":0.94384766,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.02515481598675251},{"word":"yeah","start":69.55,"end":70.05,"confidence":0.8630371,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.0010231304913759232},{"word":"no","start":72.575005,"end":72.815,"confidence":0.9980469,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.06855247914791107},{"word":"let's","start":72.815,"end":73.135,"confidence":0.9980469,"punctuated_word":"Let's","sentiment":"neutral","sentiment_score":-0.04280854016542435},{"word":"say","start":73.135,"end":73.455,"confidence":0.38916016,"punctuated_word":"say","sentiment":"neutral","sentiment_score":-0.0638611763715744},{"word":"let's","start":73.455,"end":73.935005,"confidence":0.99316406,"punctuated_word":"let's","sentiment":"neutral","sentiment_score":-0.03645516559481621},{"word":"say","start":73.935005,"end":74.435005,"confidence":0.92333984,"punctuated_word":"say,","sentiment":"neutral","sentiment_score":-0.03457736223936081},{"word":"you","start":74.575005,"end":74.735,"confidence":0.8305664,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.03827553242444992},{"word":"know","start":74.735,"end":75.055,"confidence":0.9970703,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.0659361481666565},{"word":"if","start":75.055,"end":75.215004,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.07440586388111115},{"word":"we","start":75.215004,"end":75.615005,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.0339353047311306},{"word":"switch","start":75.615005,"end":75.935005,"confidence":0.96240234,"punctuated_word":"switch","sentiment":"neutral","sentiment_score":-0.04951917752623558},{"word":"to","start":75.935005,"end":76.015,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0348164364695549},{"word":"you","start":76.015,"end":76.515,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.0492095910012722},{"word":"and","start":80.095,"end":80.595,"confidence":0.5419922,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.04685438796877861},{"word":"later","start":80.735,"end":81.055,"confidence":0.83984375,"punctuated_word":"later","sentiment":"neutral","sentiment_score":-0.0398220531642437},{"word":"on","start":81.055,"end":81.555,"confidence":0.8979492,"punctuated_word":"on,","sentiment":"neutral","sentiment_score":-0.06435003876686096},{"word":"if","start":81.775,"end":81.935005,"confidence":0.6894531,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.0016125068068504331},{"word":"i","start":81.935005,"end":82.095,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0009714961051940918},{"word":"need","start":82.095,"end":82.595,"confidence":1.0,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.001583985984325409},{"word":"few","start":83.055,"end":83.295006,"confidence":0.8798828,"punctuated_word":"few","sentiment":"neutral","sentiment_score":0.02245081216096878},{"word":"more","start":83.295006,"end":83.535,"confidence":1.0,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.012659620493650436},{"word":"numbers","start":83.535,"end":84.035,"confidence":0.87402344,"punctuated_word":"numbers,","sentiment":"neutral","sentiment_score":-0.00448262132704258},{"word":"how","start":88.090004,"end":88.41,"confidence":0.984375,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.026444729417562485},{"word":"how","start":88.41,"end":88.81,"confidence":0.9980469,"punctuated_word":"how","sentiment":"neutral","sentiment_score":0.03280886635184288},{"word":"easy","start":88.81,"end":89.13,"confidence":0.99902344,"punctuated_word":"easy","sentiment":"neutral","sentiment_score":0.11168882250785828},{"word":"will","start":89.13,"end":89.37,"confidence":0.9980469,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.0518820695579052},{"word":"that","start":89.37,"end":89.61,"confidence":0.8935547,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.07233550399541855},{"word":"will","start":89.61,"end":89.85,"confidence":0.9790039,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.06012970581650734},{"word":"that","start":89.85,"end":90.17,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.06448415666818619},{"word":"be","start":90.17,"end":90.67,"confidence":0.99902344,"punctuated_word":"be?","sentiment":"neutral","sentiment_score":0.05762540549039841},{"word":"will","start":97.37,"end":97.61,"confidence":0.9760742,"punctuated_word":"Will","sentiment":"neutral","sentiment_score":0.0541534498333931},{"word":"it","start":97.61,"end":97.69,"confidence":0.9980469,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.06446526944637299},{"word":"take","start":97.69,"end":98.01,"confidence":1.0,"punctuated_word":"take","sentiment":"neutral","sentiment_score":0.06347454339265823},{"word":"one","start":98.01,"end":98.25,"confidence":1.0,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.05012069642543793},{"word":"to","start":98.25,"end":98.41,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.014379609376192091},{"word":"two","start":98.41,"end":98.57,"confidence":1.0,"punctuated_word":"two","sentiment":"neutral","sentiment_score":0.034133948385715485},{"word":"days","start":98.57,"end":99.07,"confidence":1.0,"punctuated_word":"days?","sentiment":"neutral","sentiment_score":0.04065996408462525},{"word":"okay","start":102.255,"end":102.575,"confidence":0.9885254,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.01954658329486847},{"word":"alright","start":102.575,"end":102.895,"confidence":0.9970703,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.008093571290373802},{"word":"okay","start":102.895,"end":103.395,"confidence":0.9995117,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.05417173355817795},{"word":"okay","start":113.375,"end":113.875,"confidence":0.99658203,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.03973083570599556},{"word":"okay","start":114.335,"end":114.735,"confidence":0.9951172,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.013655158691108229},{"word":"and","start":114.735,"end":115.235,"confidence":0.98291016,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.015143843367695808},{"word":"okay","start":116.630005,"end":116.950005,"confidence":0.99853516,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.018645979464054108},{"word":"so","start":116.950005,"end":117.19,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.01451634056866169},{"word":"this","start":117.19,"end":117.67,"confidence":0.9970703,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.010717656463384628},{"word":"recording","start":117.67,"end":118.17,"confidence":0.9970703,"punctuated_word":"recording","sentiment":"neutral","sentiment_score":-0.0036815665662288666},{"word":"this","start":118.55,"end":118.950005,"confidence":0.9902344,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.003915999084711075},{"word":"recording","start":118.950005,"end":119.450005,"confidence":1.0,"punctuated_word":"recording","sentiment":"neutral","sentiment_score":-0.013431616127490996},{"word":"will","start":119.51,"end":119.83,"confidence":1.0,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.013990048319101334},{"word":"come","start":119.83,"end":120.33,"confidence":1.0,"punctuated_word":"come","sentiment":"neutral","sentiment_score":0.01721942238509655},{"word":"by","start":120.39,"end":120.630005,"confidence":0.99902344,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.0033973678946495056},{"word":"default","start":120.630005,"end":121.130005,"confidence":0.90844727,"punctuated_word":"default.","sentiment":"neutral","sentiment_score":-0.0014480073004961014},{"word":"right","start":121.19,"end":121.69,"confidence":0.9980469,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.00975174643099308},{"word":"call","start":122.310005,"end":122.630005,"confidence":0.9921875,"punctuated_word":"Call","sentiment":"neutral","sentiment_score":-0.005706062540411949},{"word":"recordings","start":122.630005,"end":123.130005,"confidence":0.7717285,"punctuated_word":"recordings.","sentiment":"neutral","sentiment_score":-0.006960626691579819},{"word":"okay","start":125.590004,"end":126.090004,"confidence":0.9902344,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.01089324802160263},{"word":"and","start":126.55,"end":127.05,"confidence":0.9902344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.015089791268110275},{"word":"and","start":127.270004,"end":127.590004,"confidence":0.98828125,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.012829817831516266},{"word":"okay","start":127.67,"end":128.07,"confidence":0.99902344,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.02352152019739151},{"word":"i'm","start":128.07,"end":128.31,"confidence":0.9980469,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.010913948528468609},{"word":"just","start":128.31,"end":128.55,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.01779763028025627},{"word":"trying","start":128.55,"end":128.87,"confidence":1.0,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":-0.02721969038248062},{"word":"to","start":128.87,"end":129.03,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0232909694314003},{"word":"recall","start":129.03,"end":129.53,"confidence":1.0,"punctuated_word":"recall","sentiment":"neutral","sentiment_score":-0.0063116587698459625},{"word":"one","start":130.075,"end":130.31499,"confidence":0.99609375,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.027480073273181915},{"word":"question","start":130.31499,"end":130.715,"confidence":0.99902344,"punctuated_word":"question","sentiment":"neutral","sentiment_score":-0.02016787976026535},{"word":"i","start":130.715,"end":130.95499,"confidence":0.99609375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.029898401349782944},{"word":"asked","start":130.95499,"end":131.275,"confidence":0.98535156,"punctuated_word":"asked","sentiment":"neutral","sentiment_score":-0.023651227355003357},{"word":"to","start":131.275,"end":131.435,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.028498411178588867},{"word":"that","start":131.435,"end":131.67499,"confidence":0.7705078,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.021726295351982117},{"word":"technical","start":131.67499,"end":132.17499,"confidence":1.0,"punctuated_word":"technical","sentiment":"neutral","sentiment_score":-0.016520239412784576},{"word":"guy","start":132.235,"end":132.735,"confidence":0.9970703,"punctuated_word":"guy","sentiment":"neutral","sentiment_score":-0.03937993943691254},{"word":"that","start":133.515,"end":133.915,"confidence":0.7163086,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.04144367575645447},{"word":"what","start":133.915,"end":134.23499,"confidence":0.86621094,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.047405824065208435},{"word":"if","start":134.23499,"end":134.635,"confidence":0.96533203,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.0418207123875618},{"word":"i","start":134.635,"end":134.875,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.04899866133928299},{"word":"want","start":134.875,"end":135.375,"confidence":1.0,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.04133264720439911},{"word":"to","start":135.59499,"end":135.75499,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.034218765795230865},{"word":"hear","start":135.75499,"end":136.25499,"confidence":0.99902344,"punctuated_word":"hear","sentiment":"neutral","sentiment_score":-0.03992553800344467},{"word":"i","start":137.03499,"end":137.19499,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.04228753596544266},{"word":"want","start":137.19499,"end":137.435,"confidence":0.9838867,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.03752093389630318},{"word":"to","start":137.435,"end":137.515,"confidence":0.99121094,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.031942110508680344},{"word":"listen","start":137.515,"end":137.915,"confidence":0.9819336,"punctuated_word":"listen","sentiment":"neutral","sentiment_score":-0.05422959476709366},{"word":"the","start":137.915,"end":138.155,"confidence":0.6020508,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.03650466352701187},{"word":"call","start":138.155,"end":138.635,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.03807928040623665},{"word":"when","start":138.635,"end":138.95499,"confidence":0.91845703,"punctuated_word":"when","sentiment":"neutral","sentiment_score":-0.037196848541498184},{"word":"somebody","start":138.95499,"end":139.435,"confidence":1.0,"punctuated_word":"somebody","sentiment":"neutral","sentiment_score":-0.028768476098775864},{"word":"was","start":139.435,"end":139.67499,"confidence":0.99121094,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.04900525137782097},{"word":"on","start":139.67499,"end":139.915,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.04970183223485947},{"word":"call","start":139.915,"end":140.415,"confidence":0.9838867,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.04789802432060242},{"word":"and","start":140.47499,"end":140.715,"confidence":0.8413086,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.03643328323960304},{"word":"without","start":140.715,"end":141.19499,"confidence":0.9716797,"punctuated_word":"without","sentiment":"neutral","sentiment_score":-0.02246694639325142},{"word":"notifying","start":141.19499,"end":141.69499,"confidence":1.0,"punctuated_word":"notifying","sentiment":"neutral","sentiment_score":-0.06942346692085266},{"word":"him","start":141.83499,"end":142.33499,"confidence":1.0,"punctuated_word":"him","sentiment":"neutral","sentiment_score":-0.05875713378190994},{"word":"if","start":142.70001,"end":142.86,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.021064864471554756},{"word":"i","start":142.86,"end":143.02,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.026619410142302513},{"word":"want","start":143.02,"end":143.26001,"confidence":0.9941406,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.024026352912187576},{"word":"to","start":143.26001,"end":143.42,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.024513131007552147},{"word":"listen","start":143.42,"end":143.74,"confidence":0.984375,"punctuated_word":"listen","sentiment":"neutral","sentiment_score":-0.03333255648612976},{"word":"to","start":143.74,"end":143.82,"confidence":0.8203125,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.02749689295887947},{"word":"that","start":143.82,"end":144.06,"confidence":0.9838867,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.023912761360406876},{"word":"call","start":144.06,"end":144.56,"confidence":0.97802734,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.02957431972026825},{"word":"for","start":144.94,"end":145.1,"confidence":0.9892578,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.0012133680284023285},{"word":"my","start":145.1,"end":145.26001,"confidence":0.9951172,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.006474971771240234},{"word":"training","start":145.26001,"end":145.58,"confidence":0.98828125,"punctuated_word":"training","sentiment":"neutral","sentiment_score":0.006227627396583557},{"word":"purpose","start":145.58,"end":146.08,"confidence":0.907959,"punctuated_word":"purpose.","sentiment":"neutral","sentiment_score":0.013018112629652023},{"word":"alright","start":161.935,"end":162.435,"confidence":0.9560547,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.04408355802297592},{"word":"can","start":162.495,"end":162.735,"confidence":1.0,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":0.015920180827379227},{"word":"you","start":162.735,"end":162.89499,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.01198035478591919},{"word":"can","start":162.89499,"end":163.135,"confidence":0.9921875,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.01935914531350136},{"word":"you","start":163.135,"end":163.215,"confidence":0.99316406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.015251073986291884},{"word":"verify","start":163.215,"end":163.69499,"confidence":0.9980469,"punctuated_word":"verify","sentiment":"neutral","sentiment_score":0.004661880433559418},{"word":"it","start":163.69499,"end":163.855,"confidence":0.9633789,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.0058456845581531525},{"word":"with","start":163.855,"end":164.015,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.002088285982608795},{"word":"him","start":164.015,"end":164.515,"confidence":0.99902344,"punctuated_word":"him?","sentiment":"neutral","sentiment_score":0.014915738254785538},{"word":"i","start":164.735,"end":164.89499,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.022630134597420692},{"word":"think","start":164.89499,"end":165.39499,"confidence":1.0,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.0242701917886734},{"word":"i'm","start":165.535,"end":165.855,"confidence":0.94799805,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.01037690695375204},{"word":"i'm","start":165.855,"end":166.015,"confidence":0.99853516,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.004472206346690655},{"word":"in","start":166.015,"end":166.175,"confidence":0.99121094,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.009053990244865416},{"word":"that","start":166.175,"end":166.415,"confidence":0.9770508,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.033497318625450134},{"word":"impression","start":166.415,"end":166.89499,"confidence":0.921875,"punctuated_word":"impression","sentiment":"neutral","sentiment_score":0.005263462662696838},{"word":"that","start":166.89499,"end":167.135,"confidence":0.8803711,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.0607377290725708},{"word":"he","start":167.135,"end":167.295,"confidence":0.97998047,"punctuated_word":"he","sentiment":"neutral","sentiment_score":-0.07453219592571259},{"word":"was","start":167.295,"end":167.535,"confidence":0.9951172,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.0900840312242508},{"word":"saying","start":167.535,"end":168.035,"confidence":0.7685547,"punctuated_word":"saying","sentiment":"neutral","sentiment_score":-0.0591670386493206},{"word":"he","start":168.495,"end":168.655,"confidence":0.9326172,"punctuated_word":"he","sentiment":"neutral","sentiment_score":-0.05868828669190407},{"word":"was","start":168.655,"end":168.89499,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.07431523501873016},{"word":"saying","start":168.89499,"end":169.215,"confidence":1.0,"punctuated_word":"saying","sentiment":"neutral","sentiment_score":-0.05117432400584221},{"word":"that","start":169.215,"end":169.535,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.03662148863077164},{"word":"he","start":169.535,"end":169.69499,"confidence":0.9980469,"punctuated_word":"he","sentiment":"neutral","sentiment_score":-0.04077577590942383},{"word":"like","start":169.855,"end":170.095,"confidence":0.9848633,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.03610691428184509},{"word":"we","start":170.095,"end":170.25499,"confidence":0.9970703,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.020302344113588333},{"word":"like","start":170.495,"end":170.735,"confidence":0.98706055,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.027266589924693108},{"word":"you","start":170.735,"end":171.055,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.13431645929813385},{"word":"guys","start":171.055,"end":171.375,"confidence":0.9838867,"punctuated_word":"guys","sentiment":"neutral","sentiment_score":-0.09211841225624084},{"word":"don't","start":171.375,"end":171.61499,"confidence":0.99902344,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.05136513710021973},{"word":"have","start":171.61499,"end":171.855,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.049533382058143616},{"word":"that","start":171.855,"end":172.095,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.029558368027210236},{"word":"feature","start":172.095,"end":172.495,"confidence":0.99902344,"punctuated_word":"feature","sentiment":"neutral","sentiment_score":-0.050051696598529816},{"word":"right","start":172.495,"end":172.735,"confidence":1.0,"punctuated_word":"right","sentiment":"neutral","sentiment_score":-0.09722256660461426},{"word":"now","start":172.735,"end":173.19,"confidence":0.94677734,"punctuated_word":"now,","sentiment":"neutral","sentiment_score":-0.09066168963909148},{"word":"but","start":173.75,"end":174.25,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.07262126356363297},{"word":"you","start":174.95,"end":175.27,"confidence":0.9428711,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.07800917327404022},{"word":"you","start":175.27,"end":175.75,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.08819407224655151},{"word":"are","start":175.75,"end":176.07,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.06366457045078278},{"word":"planning","start":176.07,"end":176.47,"confidence":1.0,"punctuated_word":"planning","sentiment":"neutral","sentiment_score":-0.045996613800525665},{"word":"to","start":176.47,"end":176.55,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.04987046122550965},{"word":"do","start":176.55,"end":176.71,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.05374659225344658},{"word":"that","start":176.71,"end":177.21,"confidence":0.87939453,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.05718803405761719},{"word":"no","start":184.15001,"end":184.39,"confidence":0.9897461,"punctuated_word":"No.","sentiment":"negative","sentiment_score":-0.34742647409439087},{"word":"no","start":184.39,"end":184.71,"confidence":0.8935547,"punctuated_word":"No.","sentiment":"negative","sentiment_score":-0.356092631816864},{"word":"not","start":184.71,"end":185.03,"confidence":0.5830078,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":-0.2556753158569336},{"word":"ai","start":185.03,"end":185.27,"confidence":0.8671875,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":-0.24343012273311615},{"word":"automation","start":185.27,"end":185.77,"confidence":0.8256836,"punctuated_word":"automation","sentiment":"neutral","sentiment_score":-0.2204783856868744},{"word":"about","start":186.66501,"end":187.065,"confidence":0.9873047,"punctuated_word":"About","sentiment":"negative","sentiment_score":-0.35625430941581726},{"word":"listening","start":187.065,"end":187.545,"confidence":0.9921875,"punctuated_word":"listening","sentiment":"neutral","sentiment_score":-0.27072620391845703},{"word":"the","start":187.545,"end":187.785,"confidence":0.89746094,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.2787892520427704},{"word":"current","start":187.785,"end":188.185,"confidence":1.0,"punctuated_word":"current","sentiment":"neutral","sentiment_score":-0.281730592250824},{"word":"calls","start":188.185,"end":188.685,"confidence":0.89990234,"punctuated_word":"calls.","sentiment":"neutral","sentiment_score":-0.1673194169998169},{"word":"yes","start":198.905,"end":199.35,"confidence":0.9970703,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.0340096578001976},{"word":"okay","start":207.99,"end":208.49,"confidence":0.9758301,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.0161307230591774},{"word":"and","start":208.79001,"end":209.29001,"confidence":0.9951172,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.007840277627110481},{"word":"i","start":210.87001,"end":211.11,"confidence":0.6230469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0030887797474861145},{"word":"just","start":211.11,"end":211.51001,"confidence":0.98535156,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.0009752660989761353},{"word":"wanted","start":211.51001,"end":211.99,"confidence":0.99902344,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.0009353049099445344},{"word":"to","start":211.99,"end":212.23001,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0076890066266059875},{"word":"recall","start":212.23001,"end":212.73001,"confidence":0.99902344,"punctuated_word":"recall","sentiment":"neutral","sentiment_score":0.018092432990670204},{"word":"what","start":213.11,"end":213.35,"confidence":0.8798828,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.00830092653632164},{"word":"he","start":213.35,"end":213.67001,"confidence":0.96777344,"punctuated_word":"he","sentiment":"neutral","sentiment_score":0.008361883461475372},{"word":"told","start":213.67001,"end":213.99,"confidence":0.99902344,"punctuated_word":"told","sentiment":"neutral","sentiment_score":0.006332723423838615},{"word":"me","start":213.99,"end":214.23001,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.003251984715461731},{"word":"about","start":214.23001,"end":214.73001,"confidence":0.98828125,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.006128460168838501},{"word":"about","start":218.465,"end":218.865,"confidence":0.9658203,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.006027238443493843},{"word":"what","start":218.865,"end":219.185,"confidence":0.98095703,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.002024257555603981},{"word":"we","start":219.185,"end":219.345,"confidence":0.9770508,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.00001105666160583496},{"word":"call","start":219.345,"end":219.845,"confidence":0.98535156,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.011108320206403732},{"word":"quotation","start":220.30501,"end":220.80501,"confidence":0.8527832,"punctuated_word":"quotation.","sentiment":"neutral","sentiment_score":0.005512082949280739},{"word":"the","start":224.065,"end":224.225,"confidence":0.8857422,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.03764063119888306},{"word":"number","start":224.225,"end":224.725,"confidence":0.875,"punctuated_word":"number","sentiment":"neutral","sentiment_score":-0.047213830053806305},{"word":"no","start":226.145,"end":226.395,"confidence":0.9724121,"punctuated_word":"no.","sentiment":"neutral","sentiment_score":-0.08771923929452896},{"word":"no","start":226.395,"end":226.86,"confidence":0.79125977,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.1797083169221878},{"word":"not","start":227.1,"end":227.6,"confidence":0.94189453,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":-0.22011852264404297},{"word":"quotation","start":227.66,"end":228.16,"confidence":0.7458496,"punctuated_word":"quotation.","sentiment":"neutral","sentiment_score":-0.18122953176498413},{"word":"not","start":228.22,"end":228.46,"confidence":0.99902344,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":-0.18404100835323337},{"word":"the","start":228.46,"end":228.7,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1388859748840332},{"word":"price","start":228.7,"end":229.18001,"confidence":0.86035156,"punctuated_word":"price.","sentiment":"neutral","sentiment_score":-0.16378211975097656},{"word":"not","start":229.18001,"end":229.42,"confidence":0.99609375,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":-0.1173848956823349},{"word":"the","start":229.42,"end":229.58,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0706486776471138},{"word":"amount","start":229.58,"end":230.06,"confidence":0.9785156,"punctuated_word":"amount.","sentiment":"neutral","sentiment_score":-0.08847548067569733},{"word":"the","start":230.06,"end":230.38,"confidence":0.99902344,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.056009575724601746},{"word":"quotation","start":230.38,"end":230.88,"confidence":0.53759766,"punctuated_word":"quotation","sentiment":"neutral","sentiment_score":-0.03267820551991463},{"word":"porting","start":231.34,"end":231.74,"confidence":0.9797363,"punctuated_word":"porting","sentiment":"neutral","sentiment_score":-0.03497207164764404},{"word":"of","start":231.74,"end":231.9,"confidence":0.99316406,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.032543763518333435},{"word":"the","start":231.9,"end":232.4,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.03322208672761917},{"word":"numbers","start":232.54,"end":233.04,"confidence":0.9970703,"punctuated_word":"numbers.","sentiment":"neutral","sentiment_score":-0.03957922384142876},{"word":"yeah","start":235.74,"end":236.24,"confidence":0.9206543,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.004420110955834389},{"word":"he","start":237.9,"end":238.14,"confidence":0.8198242,"punctuated_word":"He","sentiment":"neutral","sentiment_score":-0.015719328075647354},{"word":"said","start":238.14,"end":238.38,"confidence":0.7001953,"punctuated_word":"said","sentiment":"neutral","sentiment_score":-0.015135811641812325},{"word":"something","start":238.38,"end":238.78,"confidence":0.99902344,"punctuated_word":"something","sentiment":"neutral","sentiment_score":-0.015332646667957306},{"word":"that","start":238.78,"end":238.94,"confidence":0.9970703,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.012190183624625206},{"word":"we","start":238.94,"end":239.18,"confidence":0.96875,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.011014152318239212},{"word":"give","start":239.18,"end":239.42,"confidence":0.5566406,"punctuated_word":"give","sentiment":"neutral","sentiment_score":-0.01543831080198288},{"word":"you","start":239.42,"end":239.5,"confidence":0.9819336,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.020607840269804},{"word":"temporary","start":239.5,"end":240.0,"confidence":0.9892578,"punctuated_word":"temporary","sentiment":"neutral","sentiment_score":-0.005945391952991486},{"word":"numbers","start":240.14,"end":240.54,"confidence":0.94970703,"punctuated_word":"numbers","sentiment":"neutral","sentiment_score":-0.008883774280548096},{"word":"and","start":240.54,"end":240.78,"confidence":0.9970703,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0007493533194065094},{"word":"something","start":240.78,"end":241.1,"confidence":1.0,"punctuated_word":"something","sentiment":"neutral","sentiment_score":-0.006264565512537956},{"word":"like","start":241.1,"end":241.42,"confidence":1.0,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.005539558827877045},{"word":"that","start":241.42,"end":241.92,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.0075118690729141235},{"word":"while","start":243.005,"end":243.505,"confidence":1.0,"punctuated_word":"while","sentiment":"neutral","sentiment_score":0.004608152434229851},{"word":"we","start":243.60501,"end":244.10501,"confidence":0.99609375,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.015080749988555908},{"word":"two","start":250.52501,"end":250.68501,"confidence":0.89208984,"punctuated_word":"two","sentiment":"neutral","sentiment_score":-0.005729619413614273},{"word":"to","start":250.68501,"end":250.925,"confidence":0.9223633,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.009607937186956406},{"word":"six","start":250.925,"end":251.16501,"confidence":0.98291016,"punctuated_word":"six","sentiment":"neutral","sentiment_score":0.00936056300997734},{"word":"weeks","start":251.16501,"end":251.485,"confidence":0.9941406,"punctuated_word":"weeks","sentiment":"neutral","sentiment_score":-0.002304408699274063},{"word":"time","start":251.485,"end":251.985,"confidence":0.8444824,"punctuated_word":"time.","sentiment":"neutral","sentiment_score":0.004231054335832596},{"word":"okay","start":259.15,"end":259.55,"confidence":0.8833008,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.07037106156349182},{"word":"and","start":259.55,"end":260.05,"confidence":0.99609375,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.05168576166033745},{"word":"so","start":260.59,"end":261.06998,"confidence":0.9194336,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.05149107426404953},{"word":"will","start":261.06998,"end":261.31,"confidence":0.98095703,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.05877087265253067},{"word":"it","start":261.31,"end":261.71,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.09708012640476228},{"word":"behave","start":261.71,"end":262.21,"confidence":0.76416016,"punctuated_word":"behave","sentiment":"neutral","sentiment_score":0.07972542196512222},{"word":"like","start":262.27,"end":262.77,"confidence":0.9003906,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.10309219360351562},{"word":"any","start":262.91,"end":263.22998,"confidence":0.9790039,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.07252028584480286},{"word":"customer","start":263.22998,"end":263.72998,"confidence":0.99902344,"punctuated_word":"customer","sentiment":"neutral","sentiment_score":0.030246715992689133},{"word":"calls","start":263.94998,"end":264.27,"confidence":1.0,"punctuated_word":"calls","sentiment":"neutral","sentiment_score":0.022051002830266953},{"word":"on","start":264.27,"end":264.59,"confidence":0.9980469,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.03042904287576675},{"word":"a","start":264.59,"end":264.83,"confidence":0.92333984,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.035100966691970825},{"word":"1800","start":264.83,"end":265.62997,"confidence":0.9835612,"punctuated_word":"1800","sentiment":"neutral","sentiment_score":0.02502470836043358},{"word":"number","start":265.62997,"end":265.94998,"confidence":1.0,"punctuated_word":"number","sentiment":"neutral","sentiment_score":0.022554080933332443},{"word":"which","start":265.94998,"end":266.11,"confidence":0.68066406,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.04968125373125076},{"word":"we","start":266.11,"end":266.27,"confidence":0.95410156,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.0414249375462532},{"word":"are","start":266.27,"end":266.43,"confidence":0.9941406,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.03587145358324051},{"word":"using","start":266.43,"end":266.83,"confidence":1.0,"punctuated_word":"using","sentiment":"neutral","sentiment_score":0.046609655022621155},{"word":"right","start":266.83,"end":267.06998,"confidence":0.99902344,"punctuated_word":"right","sentiment":"neutral","sentiment_score":0.050293222069740295},{"word":"now","start":267.06998,"end":267.56998,"confidence":0.7507324,"punctuated_word":"now?","sentiment":"neutral","sentiment_score":0.040151197463274},{"word":"and","start":268.19,"end":268.69,"confidence":0.99902344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.032626692205667496},{"word":"the","start":269.62997,"end":269.87,"confidence":0.54833984,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.044967103749513626},{"word":"mobile","start":269.87,"end":270.19,"confidence":0.99902344,"punctuated_word":"mobile","sentiment":"neutral","sentiment_score":0.03822731226682663},{"word":"numbers","start":270.19,"end":270.66998,"confidence":0.92578125,"punctuated_word":"numbers","sentiment":"neutral","sentiment_score":0.04449667036533356},{"word":"we","start":270.66998,"end":271.035,"confidence":0.5541992,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.06306319683790207},{"word":"using","start":271.195,"end":271.515,"confidence":0.984375,"punctuated_word":"using","sentiment":"neutral","sentiment_score":0.06680295616388321},{"word":"right","start":271.515,"end":271.835,"confidence":1.0,"punctuated_word":"right","sentiment":"neutral","sentiment_score":0.08018267899751663},{"word":"now","start":271.835,"end":272.335,"confidence":0.97265625,"punctuated_word":"now,","sentiment":"neutral","sentiment_score":0.07406222075223923},{"word":"if","start":272.395,"end":272.635,"confidence":0.9980469,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.09516101330518724},{"word":"any","start":272.635,"end":272.95502,"confidence":1.0,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.08049122989177704},{"word":"customer","start":272.95502,"end":273.45502,"confidence":0.9980469,"punctuated_word":"customer","sentiment":"neutral","sentiment_score":0.029076170176267624},{"word":"dials","start":273.595,"end":273.995,"confidence":0.9748535,"punctuated_word":"dials","sentiment":"neutral","sentiment_score":0.0618462860584259},{"word":"that","start":273.995,"end":274.315,"confidence":0.9741211,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.10210928320884705},{"word":"number","start":274.315,"end":274.815,"confidence":0.98950195,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.06667985767126083},{"word":"will","start":276.075,"end":276.395,"confidence":0.4621582,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.0718131810426712},{"word":"be","start":276.395,"end":276.555,"confidence":0.5078125,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.09297116100788116},{"word":"able","start":276.555,"end":276.795,"confidence":0.9980469,"punctuated_word":"able","sentiment":"neutral","sentiment_score":0.08213091641664505},{"word":"to","start":276.795,"end":276.95502,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.058386288583278656},{"word":"receive","start":276.95502,"end":277.355,"confidence":0.9980469,"punctuated_word":"receive","sentiment":"neutral","sentiment_score":0.03172405809164047},{"word":"that","start":277.355,"end":277.515,"confidence":0.9404297,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.04213326796889305},{"word":"call","start":277.515,"end":278.015,"confidence":0.73706055,"punctuated_word":"call,","sentiment":"neutral","sentiment_score":0.0350109301507473},{"word":"or","start":278.075,"end":278.555,"confidence":0.99902344,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.04540935531258583},{"word":"or","start":278.555,"end":278.795,"confidence":0.8769531,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.033956706523895264},{"word":"will","start":278.795,"end":278.95502,"confidence":0.9604492,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.030097611248493195},{"word":"we","start":278.95502,"end":279.195,"confidence":0.9951172,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.044389739632606506},{"word":"have","start":279.195,"end":279.435,"confidence":0.9892578,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.0412781685590744},{"word":"to","start":279.435,"end":279.595,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.03957530856132507},{"word":"provide","start":279.595,"end":279.995,"confidence":1.0,"punctuated_word":"provide","sentiment":"neutral","sentiment_score":0.033601030707359314},{"word":"them","start":279.995,"end":280.23502,"confidence":0.99902344,"punctuated_word":"them","sentiment":"neutral","sentiment_score":0.03168157860636711},{"word":"our","start":280.23502,"end":280.635,"confidence":0.8613281,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.002719614654779434},{"word":"numbers","start":280.635,"end":281.135,"confidence":0.8874512,"punctuated_word":"numbers?","sentiment":"neutral","sentiment_score":0.01700754649937153},{"word":"okay","start":287.92,"end":288.4,"confidence":0.9926758,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.12545615434646606},{"word":"okay","start":288.4,"end":288.9,"confidence":0.99902344,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.14243289828300476},{"word":"alright","start":290.24,"end":290.64,"confidence":0.9946289,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.2045184075832367},{"word":"so","start":290.64,"end":290.88,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.21376121044158936},{"word":"there","start":290.88,"end":291.12,"confidence":0.99902344,"punctuated_word":"there","sentiment":"neutral","sentiment_score":0.22376352548599243},{"word":"would","start":291.12,"end":291.36002,"confidence":1.0,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.20302081108093264},{"word":"not","start":291.36002,"end":291.6,"confidence":0.99902344,"punctuated_word":"not","sentiment":"neutral","sentiment_score":0.21504473686218264},{"word":"be","start":291.6,"end":291.76,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.16809788346290588},{"word":"any","start":291.76,"end":292.08002,"confidence":1.0,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.14457210898399353},{"word":"disturbance","start":292.08002,"end":292.58002,"confidence":1.0,"punctuated_word":"disturbance","sentiment":"neutral","sentiment_score":-0.062191441655159},{"word":"with","start":293.52,"end":293.68,"confidence":0.6557617,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.0026029497385025024},{"word":"those","start":293.68,"end":294.08002,"confidence":0.99316406,"punctuated_word":"those","sentiment":"neutral","sentiment_score":0.1029309555888176},{"word":"current","start":294.08002,"end":294.58002,"confidence":0.9980469,"punctuated_word":"current","sentiment":"neutral","sentiment_score":0.09009763598442078},{"word":"numbers","start":294.64,"end":295.12,"confidence":0.9152832,"punctuated_word":"numbers.","sentiment":"neutral","sentiment_score":0.13036757707595825},{"word":"right","start":295.12,"end":295.6,"confidence":0.9897461,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.2127564549446106},{"word":"the","start":295.6,"end":295.92,"confidence":0.48754883,"punctuated_word":"The","sentiment":"neutral","sentiment_score":0.2051316648721695},{"word":"like","start":296.21335,"end":296.50665,"confidence":0.35742188,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.11173682659864426},{"word":"and","start":296.8,"end":296.96,"confidence":0.55078125,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.11196394264698029},{"word":"at","start":296.96,"end":297.12,"confidence":0.61621094,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.11595840752124786},{"word":"the","start":297.12,"end":297.28,"confidence":0.94384766,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.12816238403320312},{"word":"end","start":297.28,"end":297.78,"confidence":0.79345703,"punctuated_word":"end.","sentiment":"neutral","sentiment_score":0.1537991762161255},{"word":"alright","start":299.505,"end":299.905,"confidence":0.99902344,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.19619488716125488},{"word":"alright","start":299.905,"end":300.305,"confidence":0.9995117,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.20836541056632996},{"word":"and","start":300.305,"end":300.625,"confidence":1.0,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.18299290537834167},{"word":"at","start":300.625,"end":300.785,"confidence":0.99902344,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.19493840634822843},{"word":"the","start":300.785,"end":300.865,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.18718838691711423},{"word":"end","start":300.865,"end":301.105,"confidence":1.0,"punctuated_word":"end","sentiment":"neutral","sentiment_score":0.21212884783744812},{"word":"of","start":301.105,"end":301.265,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.20255687832832336},{"word":"the","start":301.265,"end":301.425,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.19634681940078735},{"word":"process","start":301.425,"end":301.925,"confidence":0.9941406,"punctuated_word":"process,","sentiment":"neutral","sentiment_score":0.178808331489563},{"word":"you","start":303.665,"end":303.905,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1835881620645523},{"word":"will","start":303.905,"end":304.145,"confidence":1.0,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.16766661405563354},{"word":"become","start":304.145,"end":304.545,"confidence":1.0,"punctuated_word":"become","sentiment":"neutral","sentiment_score":0.17046400904655457},{"word":"the","start":304.545,"end":305.045,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.15800651907920835},{"word":"routing","start":305.185,"end":305.585,"confidence":0.99902344,"punctuated_word":"routing","sentiment":"neutral","sentiment_score":0.1696961522102356},{"word":"service","start":305.585,"end":305.98502,"confidence":0.99902344,"punctuated_word":"service","sentiment":"neutral","sentiment_score":0.11507629603147508},{"word":"provider","start":305.98502,"end":306.48502,"confidence":0.99902344,"punctuated_word":"provider","sentiment":"neutral","sentiment_score":0.1710222363471985},{"word":"for","start":306.545,"end":306.785,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.1602424532175064},{"word":"those","start":306.785,"end":307.185,"confidence":0.99902344,"punctuated_word":"those","sentiment":"neutral","sentiment_score":0.17562608420848846},{"word":"numbers","start":307.185,"end":307.585,"confidence":0.99902344,"punctuated_word":"numbers.","sentiment":"neutral","sentiment_score":0.13436496257781982},{"word":"right","start":307.585,"end":308.085,"confidence":0.99902344,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.10417753458023073},{"word":"okay","start":312.305,"end":312.805,"confidence":0.90600586,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.06433169543743134},{"word":"just","start":315.19998,"end":315.52,"confidence":0.9951172,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.04430903494358063},{"word":"give","start":315.52,"end":315.68,"confidence":0.9980469,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.03266097605228424},{"word":"me","start":315.68,"end":315.84,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.04469948261976242},{"word":"one","start":315.84,"end":316.08,"confidence":1.0,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.058914512395858765},{"word":"moment","start":316.08,"end":316.58,"confidence":0.99902344,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":0.04617961123585701},{"word":"should","start":316.96,"end":317.28,"confidence":0.9951172,"punctuated_word":"Should","sentiment":"neutral","sentiment_score":0.02669145166873932},{"word":"i","start":317.28,"end":317.78,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.015970170497894287},{"word":"have","start":318.08,"end":318.47998,"confidence":0.92333984,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.008302774280309677},{"word":"received","start":318.47998,"end":318.97998,"confidence":0.9921875,"punctuated_word":"received","sentiment":"neutral","sentiment_score":-0.008293714374303818},{"word":"your","start":319.6,"end":320.08,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.004769474267959595},{"word":"email","start":320.08,"end":320.58,"confidence":1.0,"punctuated_word":"email","sentiment":"neutral","sentiment_score":0.014504317194223404},{"word":"from","start":321.36,"end":321.86,"confidence":0.9921875,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.007094983011484146},{"word":"ross","start":322.0,"end":322.5,"confidence":0.98657227,"punctuated_word":"Ross?","sentiment":"neutral","sentiment_score":0.017520420253276825},{"word":"hold","start":332.355,"end":332.675,"confidence":0.62646484,"punctuated_word":"Hold","sentiment":"neutral","sentiment_score":-0.005002157762646675},{"word":"on","start":332.675,"end":332.755,"confidence":0.9165039,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.003814335912466049},{"word":"a","start":332.755,"end":332.835,"confidence":0.9404297,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.00045791640877723694},{"word":"moment","start":332.835,"end":333.335,"confidence":0.9926758,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":0.010531120002269743},{"word":"okay","start":342.13,"end":342.63,"confidence":0.8083496,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.017386816442012787},{"word":"okay","start":357.635,"end":357.95502,"confidence":0.7644043,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.01865515671670437},{"word":"did","start":357.95502,"end":358.11502,"confidence":0.96875,"punctuated_word":"Did","sentiment":"neutral","sentiment_score":0.0013369210064411163},{"word":"you","start":358.11502,"end":358.27502,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.010969206690788267},{"word":"send","start":358.27502,"end":358.515,"confidence":0.99902344,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.0013408586382865906},{"word":"it","start":358.515,"end":358.755,"confidence":0.99609375,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.0090339332818985},{"word":"to","start":358.755,"end":358.915,"confidence":0.9951172,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0064133815467357635},{"word":"wilson's","start":358.915,"end":359.415,"confidence":0.9790039,"punctuated_word":"Wilson's","sentiment":"neutral","sentiment_score":0.018197275698184967},{"word":"email","start":359.475,"end":359.875,"confidence":1.0,"punctuated_word":"email","sentiment":"neutral","sentiment_score":0.0002224370837211609},{"word":"address","start":359.875,"end":360.27502,"confidence":0.7246094,"punctuated_word":"address,","sentiment":"neutral","sentiment_score":0.013717666268348694},{"word":"or","start":360.27502,"end":360.595,"confidence":1.0,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.006591100245714188},{"word":"which","start":360.595,"end":360.83502,"confidence":0.99902344,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.00676288828253746},{"word":"email","start":360.83502,"end":361.155,"confidence":1.0,"punctuated_word":"email","sentiment":"neutral","sentiment_score":-0.005515284836292267},{"word":"address","start":361.155,"end":361.55502,"confidence":1.0,"punctuated_word":"address","sentiment":"neutral","sentiment_score":0.01103871688246727},{"word":"do","start":361.55502,"end":361.71503,"confidence":0.7036133,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.008413873612880707},{"word":"you","start":361.71503,"end":361.795,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.009121466428041458},{"word":"send","start":361.795,"end":362.11502,"confidence":0.9980469,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.0015920549631118774},{"word":"that","start":362.11502,"end":362.355,"confidence":0.96240234,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.017759662121534348},{"word":"code","start":362.355,"end":362.855,"confidence":0.9650879,"punctuated_word":"code?","sentiment":"neutral","sentiment_score":0.02101222425699234},{"word":"alright","start":369.475,"end":369.875,"confidence":0.9753418,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.04317593201994896},{"word":"okay","start":369.875,"end":370.195,"confidence":0.8405762,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.04228506609797478},{"word":"let","start":370.195,"end":370.435,"confidence":0.99316406,"punctuated_word":"Let","sentiment":"neutral","sentiment_score":0.03248058632016182},{"word":"me","start":370.435,"end":370.67502,"confidence":0.9980469,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.04886221885681152},{"word":"search","start":370.67502,"end":371.075,"confidence":0.9892578,"punctuated_word":"search","sentiment":"neutral","sentiment_score":0.023503072559833527},{"word":"that","start":371.075,"end":371.315,"confidence":0.9863281,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.02295064926147461},{"word":"email","start":371.315,"end":371.815,"confidence":0.96533203,"punctuated_word":"email.","sentiment":"neutral","sentiment_score":0.021866371855139732},{"word":"one","start":388.16998,"end":388.40997,"confidence":0.62890625,"punctuated_word":"One","sentiment":"neutral","sentiment_score":0.03709969669580459},{"word":"moment","start":388.40997,"end":388.90997,"confidence":0.9975586,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":0.04558369517326355},{"word":"it's","start":400.98,"end":401.48,"confidence":0.56103516,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.05042552947998047},{"word":"yeah","start":407.14,"end":407.64,"confidence":0.9946289,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.025468844920396805},{"word":"custom","start":414.275,"end":414.51498,"confidence":0.7607422,"punctuated_word":"Custom","sentiment":"neutral","sentiment_score":0.0328783318400383},{"word":"ivr","start":414.51498,"end":415.01498,"confidence":0.9980469,"punctuated_word":"IVR","sentiment":"neutral","sentiment_score":0.015791241079568863},{"word":"and","start":415.155,"end":415.635,"confidence":0.8256836,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.01553062442690134},{"word":"call","start":415.635,"end":416.115,"confidence":0.53271484,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.018416201695799828},{"word":"routing","start":416.115,"end":416.615,"confidence":0.9716797,"punctuated_word":"routing","sentiment":"neutral","sentiment_score":0.01936027780175209},{"word":"setup","start":416.755,"end":417.255,"confidence":0.8149414,"punctuated_word":"setup.","sentiment":"neutral","sentiment_score":0.016016218811273575},{"word":"350","start":418.51498,"end":419.335,"confidence":0.67163086,"punctuated_word":"350.","sentiment":"neutral","sentiment_score":0.00947707425802946},{"word":"it","start":421.07498,"end":421.315,"confidence":0.515625,"punctuated_word":"It","sentiment":"neutral","sentiment_score":0.004241131711751223},{"word":"is","start":421.315,"end":421.715,"confidence":0.8276367,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.0044074105098843575},{"word":"auto","start":421.715,"end":422.215,"confidence":0.9819336,"punctuated_word":"auto","sentiment":"neutral","sentiment_score":0.005248907022178173},{"word":"attendant","start":422.51498,"end":423.01498,"confidence":1.0,"punctuated_word":"attendant","sentiment":"neutral","sentiment_score":0.0022617029026150703},{"word":"configuration","start":423.635,"end":424.135,"confidence":0.9926758,"punctuated_word":"configuration.","sentiment":"neutral","sentiment_score":0.0005665183998644352},{"word":"what","start":424.435,"end":424.675,"confidence":1.0,"punctuated_word":"What","sentiment":"neutral","sentiment_score":-0.006625891663134098},{"word":"is","start":424.675,"end":424.995,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.01148688606917858},{"word":"that","start":424.995,"end":425.495,"confidence":0.99902344,"punctuated_word":"that?","sentiment":"neutral","sentiment_score":-0.013581394217908382},{"word":"auto","start":431.49,"end":431.81,"confidence":0.8964844,"punctuated_word":"Auto","sentiment":"neutral","sentiment_score":-0.017927000299096107},{"word":"attendant","start":431.81,"end":432.31,"confidence":0.9819336,"punctuated_word":"attendant","sentiment":"neutral","sentiment_score":-0.0335807204246521},{"word":"configuration","start":432.69,"end":433.19,"confidence":0.9951172,"punctuated_word":"configuration.","sentiment":"neutral","sentiment_score":-0.03605382889509201},{"word":"it","start":439.73,"end":439.89,"confidence":0.99316406,"punctuated_word":"It","sentiment":"neutral","sentiment_score":-0.0513099804520607},{"word":"is","start":439.89,"end":440.13,"confidence":0.9970703,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.04083872586488724},{"word":"written","start":440.13,"end":440.53,"confidence":0.98291016,"punctuated_word":"written","sentiment":"neutral","sentiment_score":-0.04810095205903053},{"word":"here","start":440.53,"end":441.01,"confidence":0.99902344,"punctuated_word":"here","sentiment":"neutral","sentiment_score":-0.028196921572089195},{"word":"for","start":441.01,"end":441.33002,"confidence":0.99121094,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.03769143670797348},{"word":"3","start":441.33002,"end":441.65,"confidence":0.7944336,"punctuated_word":"3","sentiment":"neutral","sentiment_score":-0.04315057396888733},{"word":"no","start":442.925,"end":443.085,"confidence":0.9941406,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.11742252111434937},{"word":"no","start":443.085,"end":443.245,"confidence":0.9975586,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.12613655626773834},{"word":"no","start":443.245,"end":443.43698,"confidence":0.99316406,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.15063893795013428},{"word":"no","start":443.43698,"end":443.629,"confidence":0.9362793,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.20874781906604767},{"word":"i","start":443.629,"end":443.82098,"confidence":0.9790039,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1458757370710373},{"word":"i'm","start":444.013,"end":444.205,"confidence":0.95703125,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.09753765910863876},{"word":"i'm","start":444.205,"end":444.365,"confidence":0.9980469,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.06878700852394104},{"word":"seeing","start":444.365,"end":444.765,"confidence":0.99902344,"punctuated_word":"seeing","sentiment":"neutral","sentiment_score":-0.0591491274535656},{"word":"your","start":444.765,"end":445.165,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.062281012535095215},{"word":"email","start":445.165,"end":445.48502,"confidence":1.0,"punctuated_word":"email","sentiment":"neutral","sentiment_score":-0.04015469923615456},{"word":"right","start":445.48502,"end":445.725,"confidence":0.99902344,"punctuated_word":"right","sentiment":"neutral","sentiment_score":-0.034221675246953964},{"word":"now","start":445.725,"end":446.125,"confidence":0.95581055,"punctuated_word":"now,","sentiment":"neutral","sentiment_score":-0.08314007520675659},{"word":"the","start":446.125,"end":446.365,"confidence":0.9921875,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.08723760396242142},{"word":"proposal","start":446.365,"end":446.865,"confidence":0.99853516,"punctuated_word":"proposal.","sentiment":"neutral","sentiment_score":-0.05093388259410858},{"word":"okay","start":447.645,"end":448.125,"confidence":0.984375,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.005904443562030792},{"word":"it","start":448.125,"end":448.365,"confidence":1.0,"punctuated_word":"It","sentiment":"neutral","sentiment_score":0.004497990012168884},{"word":"says","start":448.365,"end":448.865,"confidence":0.9980469,"punctuated_word":"says","sentiment":"neutral","sentiment_score":0.01037248782813549},{"word":"number","start":448.925,"end":449.245,"confidence":0.8642578,"punctuated_word":"number","sentiment":"neutral","sentiment_score":0.01692737266421318},{"word":"two","start":449.245,"end":449.745,"confidence":0.9189453,"punctuated_word":"two,","sentiment":"neutral","sentiment_score":0.010560374706983566},{"word":"once","start":450.605,"end":451.085,"confidence":0.89501953,"punctuated_word":"once","sentiment":"neutral","sentiment_score":0.02042994648218155},{"word":"off","start":451.085,"end":451.585,"confidence":0.6982422,"punctuated_word":"off","sentiment":"neutral","sentiment_score":0.013850641436874866},{"word":"setup","start":451.645,"end":452.125,"confidence":0.86621094,"punctuated_word":"setup","sentiment":"neutral","sentiment_score":0.012301519513130188},{"word":"and","start":452.125,"end":452.525,"confidence":0.95410156,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0008818283677101135},{"word":"migration","start":452.525,"end":453.025,"confidence":1.0,"punctuated_word":"migration","sentiment":"neutral","sentiment_score":0.011351091787219048},{"word":"investment","start":453.485,"end":453.985,"confidence":0.99853516,"punctuated_word":"investment.","sentiment":"neutral","sentiment_score":-0.0021817749366164207},{"word":"okay","start":454.285,"end":454.785,"confidence":0.89160156,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.0005724532529711723},{"word":"if","start":457.69,"end":457.93,"confidence":0.81396484,"punctuated_word":"If","sentiment":"neutral","sentiment_score":8.702278137207031e-6},{"word":"you","start":457.93,"end":458.01,"confidence":0.96777344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0008029565215110779},{"word":"look","start":458.01,"end":458.25,"confidence":0.63916016,"punctuated_word":"look","sentiment":"neutral","sentiment_score":-0.005094688385725021},{"word":"at","start":458.25,"end":458.41,"confidence":0.98828125,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.014200244098901749},{"word":"that","start":458.41,"end":458.65,"confidence":0.9863281,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.00006016157567501068},{"word":"in","start":458.65,"end":458.81,"confidence":0.7470703,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.007483575493097305},{"word":"the","start":458.81,"end":459.05,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.002548001706600189},{"word":"description","start":459.05,"end":459.55,"confidence":0.99365234,"punctuated_word":"description,","sentiment":"neutral","sentiment_score":-0.004966165870428085},{"word":"it","start":460.41,"end":460.65,"confidence":0.9980469,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.0032420195639133453},{"word":"says","start":460.65,"end":461.13,"confidence":0.99902344,"punctuated_word":"says","sentiment":"neutral","sentiment_score":0.0028473995625972748},{"word":"custom","start":461.13,"end":461.63,"confidence":0.96875,"punctuated_word":"custom","sentiment":"neutral","sentiment_score":0.013946063816547394},{"word":"ivr","start":461.85,"end":462.35,"confidence":0.9995117,"punctuated_word":"IVR","sentiment":"neutral","sentiment_score":0.0015876702964305878},{"word":"and","start":462.81,"end":463.31,"confidence":0.9838867,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0035991016775369644},{"word":"call","start":463.61,"end":464.09,"confidence":0.9902344,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.00559612549841404},{"word":"routing","start":464.09,"end":464.59,"confidence":0.99609375,"punctuated_word":"routing","sentiment":"neutral","sentiment_score":-0.011044524610042572},{"word":"setup","start":464.72998,"end":465.22998,"confidence":0.7780762,"punctuated_word":"setup.","sentiment":"neutral","sentiment_score":-0.000055423006415367126},{"word":"that","start":466.57,"end":466.97,"confidence":1.0,"punctuated_word":"That","sentiment":"neutral","sentiment_score":0.00673283264040947},{"word":"includes","start":466.97,"end":467.47,"confidence":1.0,"punctuated_word":"includes","sentiment":"neutral","sentiment_score":0.007447127252817154},{"word":"auto","start":468.01,"end":468.41,"confidence":0.9970703,"punctuated_word":"auto","sentiment":"neutral","sentiment_score":-0.00025758519768714905},{"word":"attendant","start":468.41,"end":468.91,"confidence":1.0,"punctuated_word":"attendant","sentiment":"neutral","sentiment_score":-0.00779181532561779},{"word":"configuration","start":469.21,"end":469.71,"confidence":0.9890137,"punctuated_word":"configuration.","sentiment":"neutral","sentiment_score":-0.01153620518743992},{"word":"what","start":470.725,"end":471.225,"confidence":0.99609375,"punctuated_word":"What","sentiment":"neutral","sentiment_score":0.007779499515891075},{"word":"is","start":477.685,"end":477.935,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.005921851843595505},{"word":"that","start":477.935,"end":478.435,"confidence":0.99902344,"punctuated_word":"that?","sentiment":"neutral","sentiment_score":-0.002315085381269455},{"word":"i","start":488.05002,"end":488.21,"confidence":0.62597656,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.15898537635803223},{"word":"don't","start":488.21,"end":488.37,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.1303243637084961},{"word":"think","start":488.37,"end":488.69,"confidence":1.0,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.09145620465278624},{"word":"so","start":488.69,"end":489.19,"confidence":0.99902344,"punctuated_word":"so.","sentiment":"neutral","sentiment_score":-0.10837402939796448},{"word":"this","start":489.81,"end":490.05002,"confidence":0.9921875,"punctuated_word":"This","sentiment":"neutral","sentiment_score":-0.09345246106386185},{"word":"is","start":490.05002,"end":490.21,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.04565541446208954},{"word":"something","start":490.21,"end":490.53,"confidence":1.0,"punctuated_word":"something","sentiment":"neutral","sentiment_score":-0.02618011087179184},{"word":"related","start":490.53,"end":491.01,"confidence":0.99902344,"punctuated_word":"related","sentiment":"neutral","sentiment_score":-0.02874997816979885},{"word":"to","start":491.01,"end":491.25,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.010208653286099434},{"word":"ivr","start":491.25,"end":491.75,"confidence":0.9707031,"punctuated_word":"IVR.","sentiment":"neutral","sentiment_score":-0.02551630698144436},{"word":"official","start":496.435,"end":496.935,"confidence":0.6557617,"punctuated_word":"Official","sentiment":"neutral","sentiment_score":0.01597268506884575},{"word":"meeting","start":497.795,"end":498.295,"confidence":0.5385742,"punctuated_word":"meeting","sentiment":"neutral","sentiment_score":0.01657586731016636},{"word":"upload","start":498.355,"end":498.855,"confidence":0.83203125,"punctuated_word":"upload","sentiment":"neutral","sentiment_score":0.016108006238937378},{"word":"and","start":499.075,"end":499.395,"confidence":0.74902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.016713596880435944},{"word":"call","start":499.395,"end":499.895,"confidence":0.9873047,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.0033976957201957703},{"word":"flow","start":500.035,"end":500.515,"confidence":0.99121094,"punctuated_word":"flow","sentiment":"neutral","sentiment_score":0.014579201117157936},{"word":"mapping","start":500.515,"end":501.015,"confidence":0.9926758,"punctuated_word":"mapping.","sentiment":"neutral","sentiment_score":0.01993635669350624},{"word":"okay","start":501.635,"end":502.135,"confidence":0.98999023,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.04048576205968857},{"word":"okay","start":515.66,"end":516.16,"confidence":0.97314453,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.05617797002196312},{"word":"absolutely","start":584.22504,"end":584.625,"confidence":0.9003906,"punctuated_word":"Absolutely","sentiment":"positive","sentiment_score":0.4911480247974396},{"word":"fine","start":584.625,"end":584.945,"confidence":0.986084,"punctuated_word":"fine,","sentiment":"positive","sentiment_score":0.49215900897979736},{"word":"mate","start":584.945,"end":585.185,"confidence":0.9863281,"punctuated_word":"mate.","sentiment":"positive","sentiment_score":0.5130584239959717},{"word":"are","start":585.185,"end":585.34503,"confidence":0.5107422,"punctuated_word":"Are","sentiment":"neutral","sentiment_score":0.2981331944465637},{"word":"you","start":585.34503,"end":585.84503,"confidence":0.97314453,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.3289474844932556},{"word":"okay","start":591.265,"end":591.765,"confidence":0.99902344,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.020470965653657913},{"word":"i","start":591.825,"end":592.065,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.000481434166431427},{"word":"have","start":592.065,"end":592.385,"confidence":0.78759766,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.0053564440459012985},{"word":"this","start":592.385,"end":592.78503,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.0006425529718399048},{"word":"question","start":592.78503,"end":593.28503,"confidence":0.85498047,"punctuated_word":"question.","sentiment":"neutral","sentiment_score":-0.0038507478311657906},{"word":"what","start":594.625,"end":595.025,"confidence":0.86572266,"punctuated_word":"What","sentiment":"neutral","sentiment_score":-0.019809801131486893},{"word":"is","start":595.025,"end":595.505,"confidence":0.82714844,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.008471457287669182},{"word":"auto","start":595.505,"end":595.98505,"confidence":0.98828125,"punctuated_word":"auto","sentiment":"neutral","sentiment_score":0.004576895385980606},{"word":"attendant","start":595.98505,"end":596.48505,"confidence":1.0,"punctuated_word":"attendant","sentiment":"neutral","sentiment_score":0.0034304820001125336},{"word":"configuration","start":597.505,"end":598.005,"confidence":0.99560547,"punctuated_word":"configuration?","sentiment":"neutral","sentiment_score":0.0027873963117599487},{"word":"right","start":610.99005,"end":611.49005,"confidence":0.87841797,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":0.08698806911706924},{"word":"okay","start":618.425,"end":618.925,"confidence":0.99853516,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.03391954302787781},{"word":"and","start":618.985,"end":619.385,"confidence":0.99902344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.00786670669913292},{"word":"what","start":619.385,"end":619.785,"confidence":0.99902344,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.00822790339589119},{"word":"if","start":619.785,"end":620.105,"confidence":0.9951172,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.02168680913746357},{"word":"i","start":620.105,"end":620.34503,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.020398810505867004},{"word":"want","start":620.34503,"end":620.665,"confidence":1.0,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.016177888959646225},{"word":"to","start":620.665,"end":620.905,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.015655964612960815},{"word":"change","start":620.905,"end":621.225,"confidence":1.0,"punctuated_word":"change","sentiment":"neutral","sentiment_score":-0.000999055802822113},{"word":"it","start":621.225,"end":621.545,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.002289220690727234},{"word":"later","start":621.545,"end":621.865,"confidence":1.0,"punctuated_word":"later","sentiment":"neutral","sentiment_score":0.009463831782341003},{"word":"on","start":621.865,"end":622.365,"confidence":0.9980469,"punctuated_word":"on?","sentiment":"neutral","sentiment_score":0.016172943636775017},{"word":"yeah","start":626.265,"end":626.665,"confidence":0.7922363,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.11038128286600112},{"word":"we","start":626.665,"end":627.145,"confidence":0.9902344,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.0850239098072052},{"word":"we","start":627.145,"end":627.465,"confidence":0.97265625,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.10393579304218292},{"word":"can","start":627.465,"end":627.785,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.12747235596179962},{"word":"do","start":627.785,"end":627.945,"confidence":0.99121094,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.10590919852256776},{"word":"that","start":627.945,"end":628.185,"confidence":0.97265625,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.07974061369895935},{"word":"i","start":628.185,"end":628.34503,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.03237147629261017},{"word":"know","start":628.34503,"end":628.585,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.03069736808538437},{"word":"that","start":628.585,"end":629.01,"confidence":0.8959961,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.01654546707868576},{"word":"but","start":629.33,"end":629.49,"confidence":0.99902344,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.024552082642912865},{"word":"will","start":629.49,"end":629.81,"confidence":0.9970703,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.042071178555488586},{"word":"it","start":629.81,"end":629.97003,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.020962513983249664},{"word":"be","start":629.97003,"end":630.21,"confidence":0.99902344,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.034672632813453674},{"word":"chargeable","start":630.21,"end":630.71,"confidence":0.7880046,"punctuated_word":"chargeable,","sentiment":"neutral","sentiment_score":-0.03750741854310036},{"word":"changing","start":631.25,"end":631.75,"confidence":0.99902344,"punctuated_word":"changing","sentiment":"neutral","sentiment_score":-0.03933623433113098},{"word":"in","start":631.81,"end":631.97003,"confidence":0.96533203,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.10799959301948547},{"word":"that","start":631.97003,"end":632.47003,"confidence":0.97314453,"punctuated_word":"that?","sentiment":"neutral","sentiment_score":-0.11199019849300385},{"word":"alright","start":636.45,"end":636.93,"confidence":0.9975586,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.029375797137618065},{"word":"okay","start":636.93,"end":637.43,"confidence":1.0,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.02881535328924656},{"word":"second","start":637.49,"end":637.81,"confidence":0.99902344,"punctuated_word":"Second","sentiment":"neutral","sentiment_score":0.03248729556798935},{"word":"thing","start":637.81,"end":638.31,"confidence":0.9794922,"punctuated_word":"thing,","sentiment":"neutral","sentiment_score":0.06675666570663452},{"word":"professional","start":638.93,"end":639.43,"confidence":0.9980469,"punctuated_word":"professional","sentiment":"neutral","sentiment_score":0.04372026771306992},{"word":"greeting","start":639.73,"end":640.23,"confidence":0.9790039,"punctuated_word":"greeting","sentiment":"neutral","sentiment_score":0.08031067252159119},{"word":"uploads","start":640.29004,"end":640.79004,"confidence":0.9793294,"punctuated_word":"uploads.","sentiment":"neutral","sentiment_score":0.056412145495414734},{"word":"what","start":641.09,"end":641.33,"confidence":1.0,"punctuated_word":"What","sentiment":"neutral","sentiment_score":0.02422035112977028},{"word":"is","start":641.33,"end":641.57,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.03961669281125069},{"word":"that","start":641.57,"end":642.07,"confidence":0.98999023,"punctuated_word":"that?","sentiment":"neutral","sentiment_score":0.04902441427111626},{"word":"alright","start":665.60004,"end":666.10004,"confidence":0.9499512,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.1623668670654297},{"word":"okay","start":666.16003,"end":666.48,"confidence":0.9970703,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.1225503906607628},{"word":"okay","start":666.48,"end":666.72003,"confidence":0.99853516,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.096006378531456},{"word":"okay","start":666.72003,"end":667.22003,"confidence":0.99609375,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.087185800075531},{"word":"and","start":668.48,"end":668.98,"confidence":0.98535156,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.05768487602472305},{"word":"what","start":669.04,"end":669.36,"confidence":0.99902344,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.06953812390565872},{"word":"is","start":669.36,"end":669.86,"confidence":0.99316406,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.07591002434492111},{"word":"call","start":669.92,"end":670.32,"confidence":0.6142578,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.06465315818786621},{"word":"flow","start":670.32,"end":670.64,"confidence":0.9873047,"punctuated_word":"flow","sentiment":"neutral","sentiment_score":0.08590561151504517},{"word":"mapping","start":670.64,"end":671.14,"confidence":0.9975586,"punctuated_word":"mapping?","sentiment":"neutral","sentiment_score":0.0975208431482315},{"word":"right","start":692.26996,"end":692.58997,"confidence":0.9423828,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":0.029063601046800613},{"word":"i","start":692.58997,"end":692.75,"confidence":0.9970703,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.014320306479930878},{"word":"understand","start":692.75,"end":693.25,"confidence":0.9946289,"punctuated_word":"understand.","sentiment":"neutral","sentiment_score":0.007425693795084953},{"word":"i","start":693.47,"end":693.70996,"confidence":0.9160156,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.011447697877883911},{"word":"understand","start":693.70996,"end":694.20996,"confidence":1.0,"punctuated_word":"understand.","sentiment":"neutral","sentiment_score":0.01268385723233223},{"word":"okay","start":697.87,"end":698.37,"confidence":0.99609375,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.008306818082928658},{"word":"alright","start":699.23,"end":699.63,"confidence":0.9367676,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.01739921234548092},{"word":"and","start":699.63,"end":700.13,"confidence":0.99902344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.011164039373397827},{"word":"ross","start":700.51,"end":701.01,"confidence":0.6225586,"punctuated_word":"Ross","sentiment":"neutral","sentiment_score":0.01399959996342659},{"word":"said","start":701.07,"end":701.31,"confidence":0.8720703,"punctuated_word":"said","sentiment":"neutral","sentiment_score":0.0167652927339077},{"word":"that","start":701.31,"end":701.79,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.003097783774137497},{"word":"this","start":701.79,"end":702.225,"confidence":0.9951172,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.012503273785114288},{"word":"porting","start":703.58496,"end":704.08496,"confidence":0.8010254,"punctuated_word":"porting","sentiment":"neutral","sentiment_score":-0.002713121473789215},{"word":"of","start":704.225,"end":704.545,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.03605017811059952},{"word":"the","start":704.545,"end":704.785,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.03312933072447777},{"word":"numbers","start":704.785,"end":705.285,"confidence":1.0,"punctuated_word":"numbers","sentiment":"neutral","sentiment_score":-0.03748955950140953},{"word":"would","start":705.345,"end":705.505,"confidence":0.99609375,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.04090304300189018},{"word":"take","start":705.505,"end":706.005,"confidence":0.99902344,"punctuated_word":"take","sentiment":"neutral","sentiment_score":-0.014545075595378876},{"word":"four","start":706.46497,"end":706.785,"confidence":0.9970703,"punctuated_word":"four","sentiment":"neutral","sentiment_score":-0.026365742087364197},{"word":"to","start":706.785,"end":706.94495,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0730503648519516},{"word":"six","start":706.94495,"end":707.345,"confidence":1.0,"punctuated_word":"six","sentiment":"neutral","sentiment_score":-0.01743018627166748},{"word":"weeks","start":707.345,"end":707.58496,"confidence":0.9838867,"punctuated_word":"weeks","sentiment":"neutral","sentiment_score":-0.032262369990348816},{"word":"time","start":707.58496,"end":708.08496,"confidence":0.55322266,"punctuated_word":"time.","sentiment":"neutral","sentiment_score":-0.02182812988758087},{"word":"ucommerce","start":717.24,"end":717.32,"confidence":0.6286621,"punctuated_word":"Ucommerce.","sentiment":"neutral","sentiment_score":-0.007410044781863689},{"word":"business","start":717.32,"end":717.82,"confidence":0.50146484,"punctuated_word":"Business","sentiment":"neutral","sentiment_score":-0.004857942461967468},{"word":"com","start":721.16,"end":721.66,"confidence":0.67871094,"punctuated_word":"com.","sentiment":"neutral","sentiment_score":-0.025437450036406517},{"word":"and","start":751.45,"end":751.61,"confidence":0.7783203,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.2158969938755035},{"word":"during","start":751.61,"end":752.09,"confidence":0.8095703,"punctuated_word":"during","sentiment":"neutral","sentiment_score":0.224206805229187},{"word":"this","start":752.09,"end":752.33,"confidence":0.9980469,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.195700079202652},{"word":"number","start":752.33,"end":752.83,"confidence":0.9880371,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.17223331332206726},{"word":"you'll","start":753.21,"end":753.53,"confidence":0.80493164,"punctuated_word":"you'll","sentiment":"neutral","sentiment_score":0.1601264327764511},{"word":"be","start":753.53,"end":753.77,"confidence":0.99902344,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.1299738585948944},{"word":"providing","start":753.77,"end":754.27,"confidence":1.0,"punctuated_word":"providing","sentiment":"neutral","sentiment_score":0.14267805218696594},{"word":"me","start":754.33,"end":754.83,"confidence":0.9970703,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.1886955499649048},{"word":"a","start":755.37,"end":755.62,"confidence":0.9633789,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.2015467882156372},{"word":"temporary","start":755.62,"end":756.12,"confidence":0.9873047,"punctuated_word":"temporary","sentiment":"neutral","sentiment_score":0.11532822996377944},{"word":"temporary","start":758.525,"end":758.925,"confidence":0.98291016,"punctuated_word":"Temporary","sentiment":"neutral","sentiment_score":0.07657148689031601},{"word":"numbers","start":758.925,"end":759.405,"confidence":0.9814453,"punctuated_word":"numbers.","sentiment":"neutral","sentiment_score":0.07501205056905746},{"word":"okay","start":759.405,"end":759.725,"confidence":0.9980469,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.09034932404756546},{"word":"so","start":759.725,"end":760.125,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.09768304228782654},{"word":"if","start":760.125,"end":760.365,"confidence":0.99316406,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.10062634944915771},{"word":"any","start":760.365,"end":760.685,"confidence":1.0,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.10490211844444276},{"word":"customer","start":760.685,"end":761.185,"confidence":0.9980469,"punctuated_word":"customer","sentiment":"neutral","sentiment_score":0.08953079581260681},{"word":"calls","start":761.325,"end":761.725,"confidence":0.9980469,"punctuated_word":"calls","sentiment":"neutral","sentiment_score":0.08987446129322052},{"word":"on","start":761.725,"end":762.045,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.08620937168598175},{"word":"my","start":762.045,"end":762.28503,"confidence":1.0,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.07646597921848297},{"word":"number","start":762.28503,"end":762.78503,"confidence":0.99560547,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.05927884578704834},{"word":"will","start":765.245,"end":765.485,"confidence":0.9980469,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.080328568816185},{"word":"that","start":765.485,"end":765.725,"confidence":0.9448242,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.09981438517570496},{"word":"call","start":765.725,"end":766.045,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.07728131115436554},{"word":"be","start":766.045,"end":766.205,"confidence":0.9951172,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.08423300087451935},{"word":"going","start":766.205,"end":766.525,"confidence":0.99902344,"punctuated_word":"going","sentiment":"neutral","sentiment_score":0.0976804569363594},{"word":"through","start":766.525,"end":767.025,"confidence":0.98876953,"punctuated_word":"through?","sentiment":"neutral","sentiment_score":0.0688576027750969},{"word":"so","start":802.88,"end":803.12,"confidence":0.50097656,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.029390867799520493},{"word":"during","start":803.12,"end":803.44,"confidence":0.9921875,"punctuated_word":"during","sentiment":"neutral","sentiment_score":0.024968113750219345},{"word":"this","start":803.44,"end":803.94,"confidence":0.9970703,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.025593098253011703},{"word":"so","start":804.48,"end":804.72003,"confidence":0.9863281,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.02973793633282185},{"word":"during","start":804.72003,"end":805.04,"confidence":0.9980469,"punctuated_word":"during","sentiment":"neutral","sentiment_score":0.028245113790035248},{"word":"this","start":805.04,"end":805.36,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.04351387545466423},{"word":"temporary","start":805.36,"end":805.86,"confidence":0.99609375,"punctuated_word":"temporary","sentiment":"neutral","sentiment_score":0.007675554603338242},{"word":"period","start":806.0,"end":806.48,"confidence":0.9980469,"punctuated_word":"period","sentiment":"neutral","sentiment_score":0.016171447932720184},{"word":"of","start":806.48,"end":806.56,"confidence":0.6303711,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.019741833209991455},{"word":"time","start":806.56,"end":807.06,"confidence":0.99365234,"punctuated_word":"time,","sentiment":"neutral","sentiment_score":0.022455373778939247},{"word":"the","start":807.68,"end":807.84,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.02335977740585804},{"word":"numbers","start":807.84,"end":808.32,"confidence":0.9980469,"punctuated_word":"numbers","sentiment":"neutral","sentiment_score":0.01985960267484188},{"word":"you'll","start":808.32,"end":808.64,"confidence":0.9526367,"punctuated_word":"you'll","sentiment":"neutral","sentiment_score":0.018685003742575645},{"word":"be","start":808.64,"end":808.8,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.02041476219892502},{"word":"providing","start":808.8,"end":809.28,"confidence":0.9980469,"punctuated_word":"providing","sentiment":"neutral","sentiment_score":0.021462222561240196},{"word":"me","start":809.28,"end":809.78,"confidence":0.92578125,"punctuated_word":"me,","sentiment":"neutral","sentiment_score":0.018039343878626823},{"word":"so","start":810.045,"end":810.285,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.005761707201600075},{"word":"will","start":810.285,"end":810.605,"confidence":0.9790039,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.0014101676642894745},{"word":"we","start":810.605,"end":810.765,"confidence":0.9980469,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.017515752464532852},{"word":"have","start":810.765,"end":811.005,"confidence":0.9951172,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.020363040268421173},{"word":"to","start":811.005,"end":811.165,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.009698787704110146},{"word":"share","start":811.165,"end":811.485,"confidence":1.0,"punctuated_word":"share","sentiment":"neutral","sentiment_score":-0.0022647064179182053},{"word":"those","start":811.485,"end":811.725,"confidence":0.9980469,"punctuated_word":"those","sentiment":"neutral","sentiment_score":0.0021923333406448364},{"word":"numbers","start":811.725,"end":812.205,"confidence":1.0,"punctuated_word":"numbers","sentiment":"neutral","sentiment_score":0.01067194901406765},{"word":"to","start":812.205,"end":812.365,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0007725749164819717},{"word":"the","start":812.365,"end":812.52496,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0065690260380506516},{"word":"customer","start":812.52496,"end":813.02496,"confidence":0.99902344,"punctuated_word":"customer","sentiment":"neutral","sentiment_score":-0.0019230917096138},{"word":"or","start":813.40497,"end":813.565,"confidence":0.4650879,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.004804911091923714},{"word":"and","start":813.645,"end":813.96497,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.005265215411782265},{"word":"they","start":813.96497,"end":814.125,"confidence":0.99902344,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.005919350311160088},{"word":"will","start":814.125,"end":814.445,"confidence":0.99902344,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.01509854570031166},{"word":"have","start":814.445,"end":814.685,"confidence":0.9863281,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.00760292075574398},{"word":"to","start":814.685,"end":814.845,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.013833556324243546},{"word":"call","start":814.845,"end":815.085,"confidence":0.99902344,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.017910387367010117},{"word":"on","start":815.085,"end":815.245,"confidence":0.9980469,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.023714156821370125},{"word":"those","start":815.245,"end":815.485,"confidence":0.9980469,"punctuated_word":"those","sentiment":"neutral","sentiment_score":-0.10440845787525176},{"word":"numbers","start":815.485,"end":815.96497,"confidence":0.8762207,"punctuated_word":"numbers?","sentiment":"neutral","sentiment_score":-0.09577327966690063},{"word":"or","start":815.96497,"end":816.205,"confidence":0.93115234,"punctuated_word":"Or","sentiment":"neutral","sentiment_score":-0.081327423453331},{"word":"so","start":828.89,"end":829.37,"confidence":0.5214844,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.04309216886758804},{"word":"okay","start":829.62,"end":830.12,"confidence":0.9941406,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.1703503429889679},{"word":"okay","start":863.955,"end":864.195,"confidence":0.7614746,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.026152299717068672},{"word":"okay","start":864.195,"end":864.695,"confidence":0.99560547,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.02964198775589466},{"word":"so","start":864.835,"end":865.335,"confidence":0.99609375,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.02757612243294716},{"word":"you","start":865.47504,"end":865.79504,"confidence":0.9707031,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.01100410521030426},{"word":"you","start":865.79504,"end":866.03503,"confidence":0.99316406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.011252716183662416},{"word":"mean","start":866.03503,"end":866.275,"confidence":0.9941406,"punctuated_word":"mean","sentiment":"neutral","sentiment_score":-0.01838897541165352},{"word":"to","start":866.275,"end":866.435,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.00840405747294426},{"word":"say","start":866.435,"end":866.59503,"confidence":0.9951172,"punctuated_word":"say","sentiment":"neutral","sentiment_score":-0.003627035766839981},{"word":"do","start":866.67505,"end":866.835,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.021667364984750748},{"word":"you","start":866.835,"end":866.91504,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.0336073637008667},{"word":"mean","start":866.91504,"end":867.155,"confidence":0.99902344,"punctuated_word":"mean","sentiment":"neutral","sentiment_score":-0.0326434001326561},{"word":"to","start":867.155,"end":867.395,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.027088891714811325},{"word":"say","start":867.395,"end":867.895,"confidence":1.0,"punctuated_word":"say","sentiment":"neutral","sentiment_score":-0.016255542635917664},{"word":"that","start":868.515,"end":869.015,"confidence":0.98828125,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.02138723805546761},{"word":"if","start":869.075,"end":869.315,"confidence":0.9941406,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.02926989644765854},{"word":"i'll","start":869.315,"end":869.815,"confidence":0.89868164,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.03872772678732872},{"word":"if","start":869.955,"end":870.195,"confidence":0.9316406,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.041425351053476334},{"word":"i'll","start":870.195,"end":870.59503,"confidence":0.9736328,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.047524213790893555},{"word":"call","start":870.59503,"end":870.835,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.06906819343566895},{"word":"someone","start":870.835,"end":871.335,"confidence":0.9890137,"punctuated_word":"someone,","sentiment":"neutral","sentiment_score":-0.048154693096876144},{"word":"which","start":872.275,"end":872.67505,"confidence":1.0,"punctuated_word":"which","sentiment":"neutral","sentiment_score":-0.029793940484523773},{"word":"number","start":872.67505,"end":873.075,"confidence":1.0,"punctuated_word":"number","sentiment":"neutral","sentiment_score":-0.03686722368001938},{"word":"will","start":873.075,"end":873.395,"confidence":0.99902344,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.012345049530267715},{"word":"be","start":873.395,"end":873.715,"confidence":0.99609375,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.0161990188062191},{"word":"displayed","start":873.715,"end":874.215,"confidence":1.0,"punctuated_word":"displayed","sentiment":"neutral","sentiment_score":-0.020615562796592712},{"word":"on","start":874.35504,"end":874.67505,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.01779278740286827},{"word":"that","start":874.67505,"end":874.99506,"confidence":0.9770508,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.013219546526670456},{"word":"screen","start":874.99506,"end":875.49506,"confidence":0.98657227,"punctuated_word":"screen?","sentiment":"neutral","sentiment_score":-0.011311739683151243},{"word":"then","start":878.12,"end":878.44,"confidence":0.875,"punctuated_word":"Then,","sentiment":"neutral","sentiment_score":-0.01739606261253357},{"word":"you","start":878.44,"end":878.64,"confidence":0.9941406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.025238163769245148},{"word":"know","start":878.64,"end":878.83997,"confidence":0.99658203,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.01723669096827507},{"word":"the","start":878.83997,"end":879.0,"confidence":0.92089844,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.01664620079100132},{"word":"temporary","start":879.0,"end":879.5,"confidence":0.9604492,"punctuated_word":"temporary","sentiment":"neutral","sentiment_score":-0.01344811636954546},{"word":"number","start":879.56,"end":880.06,"confidence":0.48535156,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":-0.018266722559928898},{"word":"that","start":881.39996,"end":881.72,"confidence":0.88720703,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.01682320609688759},{"word":"number","start":881.72,"end":882.04,"confidence":0.9951172,"punctuated_word":"number","sentiment":"neutral","sentiment_score":-0.028723523020744324},{"word":"will","start":882.04,"end":882.36,"confidence":0.99609375,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.009303011000156404},{"word":"show","start":882.36,"end":882.6,"confidence":0.99902344,"punctuated_word":"show","sentiment":"neutral","sentiment_score":-0.009079888463020325},{"word":"up","start":882.6,"end":883.1,"confidence":0.99121094,"punctuated_word":"up.","sentiment":"neutral","sentiment_score":-0.00558117963373661},{"word":"alright","start":885.16,"end":885.56,"confidence":0.9848633,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.0013236639788374305},{"word":"and","start":885.56,"end":885.8,"confidence":0.9477539,"punctuated_word":"And,","sentiment":"neutral","sentiment_score":-0.012417932972311974},{"word":"apparently","start":885.8,"end":886.3,"confidence":0.7088623,"punctuated_word":"apparently,","sentiment":"neutral","sentiment_score":-0.02747875079512596},{"word":"if","start":886.36,"end":886.51996,"confidence":0.97509766,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.03332574665546417},{"word":"the","start":886.51996,"end":886.68,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.04889366775751114},{"word":"customer","start":886.68,"end":887.18,"confidence":1.0,"punctuated_word":"customer","sentiment":"neutral","sentiment_score":-0.04770883917808533},{"word":"has","start":887.24,"end":887.48,"confidence":0.9194336,"punctuated_word":"has","sentiment":"neutral","sentiment_score":-0.08004669845104218},{"word":"to","start":887.48,"end":887.72,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.07185216248035431},{"word":"call","start":887.72,"end":887.95996,"confidence":0.9892578,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.07413338124752045},{"word":"back","start":887.95996,"end":888.2,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.05076992511749267},{"word":"to","start":888.2,"end":888.36,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.05693485215306282},{"word":"me","start":888.36,"end":888.86,"confidence":0.9753418,"punctuated_word":"me,","sentiment":"neutral","sentiment_score":-0.05030225217342377},{"word":"on","start":890.22504,"end":890.385,"confidence":0.97509766,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.044599149376153946},{"word":"which","start":890.385,"end":890.78503,"confidence":0.99609375,"punctuated_word":"which","sentiment":"neutral","sentiment_score":-0.04675229266285896},{"word":"number","start":890.78503,"end":891.28503,"confidence":0.9980469,"punctuated_word":"number","sentiment":"neutral","sentiment_score":-0.05345373600721359},{"word":"should","start":891.505,"end":891.74506,"confidence":0.9760742,"punctuated_word":"should","sentiment":"neutral","sentiment_score":-0.04269464313983917},{"word":"they","start":891.74506,"end":892.24506,"confidence":0.8222656,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.022742800414562225},{"word":"be","start":892.54504,"end":892.705,"confidence":0.9838867,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.04006674885749817},{"word":"requiring","start":892.705,"end":893.205,"confidence":0.8051758,"punctuated_word":"requiring","sentiment":"neutral","sentiment_score":-0.04524233937263489},{"word":"to","start":893.265,"end":893.42505,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.05553194507956505},{"word":"call","start":893.42505,"end":893.92505,"confidence":0.99609375,"punctuated_word":"call?","sentiment":"neutral","sentiment_score":-0.04431474581360817},{"word":"nine","start":924.105,"end":924.605,"confidence":0.9914551,"punctuated_word":"Nine.","sentiment":"neutral","sentiment_score":0.07378837466239929},{"word":"no","start":948.685,"end":948.925,"confidence":0.7352295,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.09360083937644958},{"word":"i","start":948.925,"end":949.165,"confidence":0.99609375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.08613716065883636},{"word":"understand","start":949.165,"end":949.665,"confidence":1.0,"punctuated_word":"understand","sentiment":"neutral","sentiment_score":-0.0820188820362091},{"word":"the","start":950.205,"end":950.445,"confidence":0.5292969,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.08504980802536011},{"word":"procedure","start":950.445,"end":950.945,"confidence":0.96191406,"punctuated_word":"procedure,","sentiment":"neutral","sentiment_score":-0.1103789433836937},{"word":"but","start":951.565,"end":952.065,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.11872079223394394},{"word":"this","start":952.125,"end":952.365,"confidence":0.9970703,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.08856087923049927},{"word":"was","start":952.365,"end":952.605,"confidence":0.99902344,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.08257581293582916},{"word":"the","start":952.605,"end":952.765,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.08007024228572845},{"word":"question","start":952.765,"end":953.265,"confidence":1.0,"punctuated_word":"question","sentiment":"neutral","sentiment_score":-0.07230551540851593},{"word":"i","start":953.325,"end":953.565,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.07845368981361389},{"word":"had","start":953.565,"end":953.725,"confidence":0.9980469,"punctuated_word":"had","sentiment":"neutral","sentiment_score":-0.11511074006557465},{"word":"in","start":953.725,"end":953.885,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.08534476161003113},{"word":"my","start":953.885,"end":954.125,"confidence":0.9980469,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.080641008913517},{"word":"mind","start":954.125,"end":954.625,"confidence":0.9941406,"punctuated_word":"mind.","sentiment":"neutral","sentiment_score":-0.08817330747842789},{"word":"so","start":955.005,"end":955.245,"confidence":0.5024414,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.021760009229183197},{"word":"if","start":955.245,"end":955.485,"confidence":0.9980469,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.03289147466421127},{"word":"i","start":955.485,"end":955.725,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.015680722892284393},{"word":"call","start":955.725,"end":955.965,"confidence":0.99902344,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.001900743693113327},{"word":"if","start":956.045,"end":956.205,"confidence":0.99902344,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.023787321522831917},{"word":"i","start":956.205,"end":956.365,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.04087597504258156},{"word":"do","start":956.365,"end":956.685,"confidence":0.99316406,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.014822132885456083},{"word":"outgoing","start":956.685,"end":957.185,"confidence":0.9658203,"punctuated_word":"outgoing","sentiment":"neutral","sentiment_score":0.005692480131983757},{"word":"call","start":957.325,"end":957.825,"confidence":0.98535156,"punctuated_word":"call,","sentiment":"neutral","sentiment_score":0.028931712731719017},{"word":"that","start":958.205,"end":958.445,"confidence":0.9951172,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.08168523013591766},{"word":"other","start":958.445,"end":958.765,"confidence":0.99902344,"punctuated_word":"other","sentiment":"neutral","sentiment_score":0.056909676641225815},{"word":"party","start":958.765,"end":959.265,"confidence":1.0,"punctuated_word":"party","sentiment":"neutral","sentiment_score":0.034381017088890076},{"word":"will","start":959.645,"end":959.965,"confidence":0.99902344,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.07004237920045853},{"word":"be","start":959.965,"end":960.465,"confidence":0.99902344,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.06204373762011528},{"word":"seeing","start":960.87,"end":961.03,"confidence":0.9980469,"punctuated_word":"seeing","sentiment":"neutral","sentiment_score":0.011452771723270416},{"word":"my","start":961.03,"end":961.53,"confidence":1.0,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.025485239923000336},{"word":"temporary","start":962.07,"end":962.57,"confidence":0.99902344,"punctuated_word":"temporary","sentiment":"neutral","sentiment_score":-0.015475057065486908},{"word":"number","start":962.63,"end":962.95,"confidence":0.9980469,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":0.017544416710734367},{"word":"right","start":962.95,"end":963.45,"confidence":0.99658203,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.044810324907302856},{"word":"mhmm","start":990.385,"end":990.885,"confidence":0.9289551,"punctuated_word":"Mhmm.","sentiment":"positive","sentiment_score":0.3614318966865539},{"word":"okay","start":1015.915,"end":1016.415,"confidence":0.89453125,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.14241990447044373},{"word":"okay","start":1016.555,"end":1017.055,"confidence":0.92871094,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.10469918698072432},{"word":"yeah","start":1024.05,"end":1024.53,"confidence":0.88842773,"punctuated_word":"Yeah,","sentiment":"neutral","sentiment_score":0.03685871511697769},{"word":"okay","start":1024.53,"end":1025.01,"confidence":0.78125,"punctuated_word":"okay,","sentiment":"neutral","sentiment_score":0.021813493221998215},{"word":"okay","start":1025.01,"end":1025.51,"confidence":0.9345703,"punctuated_word":"okay,","sentiment":"neutral","sentiment_score":0.010586820542812347},{"word":"okay","start":1025.81,"end":1026.13,"confidence":0.7373047,"punctuated_word":"okay,","sentiment":"neutral","sentiment_score":-0.006371930241584778},{"word":"i","start":1026.13,"end":1026.61,"confidence":0.9873047,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.03861740976572037},{"word":"i","start":1026.61,"end":1026.77,"confidence":0.87060547,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.07303726673126221},{"word":"asked","start":1026.77,"end":1027.09,"confidence":0.80371094,"punctuated_word":"asked","sentiment":"neutral","sentiment_score":-0.06478781253099442},{"word":"one","start":1027.09,"end":1027.41,"confidence":1.0,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.0811605453491211},{"word":"question","start":1027.41,"end":1027.91,"confidence":1.0,"punctuated_word":"question","sentiment":"neutral","sentiment_score":-0.09104018658399582},{"word":"for","start":1027.97,"end":1028.21,"confidence":0.94970703,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.15368807315826416},{"word":"which","start":1028.21,"end":1028.71,"confidence":0.9951172,"punctuated_word":"which","sentiment":"neutral","sentiment_score":-0.12738128006458282},{"word":"i","start":1029.41,"end":1029.73,"confidence":0.78515625,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.16062882542610168},{"word":"couldn't","start":1029.73,"end":1030.21,"confidence":0.99902344,"punctuated_word":"couldn't","sentiment":"neutral","sentiment_score":-0.12517042458057404},{"word":"recollect","start":1030.21,"end":1030.71,"confidence":0.7648112,"punctuated_word":"recollect.","sentiment":"neutral","sentiment_score":-0.10682706534862518},{"word":"and","start":1031.41,"end":1031.65,"confidence":0.5473633,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.05246817693114281},{"word":"what","start":1031.65,"end":1032.13,"confidence":0.9790039,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.08294457197189331},{"word":"what","start":1032.13,"end":1032.37,"confidence":0.9370117,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.08692394942045212},{"word":"answer","start":1032.37,"end":1032.6901,"confidence":0.9707031,"punctuated_word":"answer","sentiment":"neutral","sentiment_score":-0.07929287850856781},{"word":"did","start":1032.6901,"end":1032.93,"confidence":0.98291016,"punctuated_word":"did","sentiment":"neutral","sentiment_score":-0.09971681237220764},{"word":"you","start":1032.93,"end":1033.09,"confidence":0.9902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.08808045834302902},{"word":"give","start":1033.09,"end":1033.33,"confidence":0.7836914,"punctuated_word":"give","sentiment":"neutral","sentiment_score":-0.053739674389362335},{"word":"for","start":1033.33,"end":1033.83,"confidence":0.5136719,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.07068108022212982},{"word":"that","start":1034.05,"end":1034.55,"confidence":0.7363281,"punctuated_word":"that?","sentiment":"neutral","sentiment_score":-0.07026869058609009},{"word":"if","start":1035.5249,"end":1035.7649,"confidence":0.99316406,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.1133519411087036},{"word":"somebody","start":1035.7649,"end":1036.2649,"confidence":1.0,"punctuated_word":"somebody","sentiment":"neutral","sentiment_score":-0.08025290071964264},{"word":"is","start":1036.325,"end":1036.485,"confidence":0.8461914,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.10159188508987428},{"word":"on","start":1036.485,"end":1036.725,"confidence":0.99902344,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.10897976160049438},{"word":"call","start":1036.725,"end":1036.965,"confidence":0.91845703,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.08984046429395676},{"word":"and","start":1036.965,"end":1037.205,"confidence":0.7817383,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.1107957288622856},{"word":"if","start":1037.205,"end":1037.445,"confidence":0.97509766,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.1236383616924286},{"word":"i","start":1037.445,"end":1037.605,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.11474147439002992},{"word":"want","start":1037.605,"end":1037.845,"confidence":0.9970703,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.14539767801761627},{"word":"to","start":1037.845,"end":1038.0049,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.13831424713134766},{"word":"listen","start":1038.0049,"end":1038.325,"confidence":1.0,"punctuated_word":"listen","sentiment":"neutral","sentiment_score":-0.12190434336662292},{"word":"to","start":1038.325,"end":1038.565,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.09015415608882904},{"word":"that","start":1038.565,"end":1038.725,"confidence":0.99609375,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.07975687086582184},{"word":"call","start":1038.725,"end":1039.0449,"confidence":0.99902344,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.07475210726261139},{"word":"without","start":1039.0449,"end":1039.5449,"confidence":0.8720703,"punctuated_word":"without","sentiment":"neutral","sentiment_score":-0.08471639454364777},{"word":"notifying","start":1039.6849,"end":1040.1649,"confidence":0.9914551,"punctuated_word":"notifying","sentiment":"neutral","sentiment_score":-0.11893625557422638},{"word":"him","start":1040.1649,"end":1040.6649,"confidence":0.7824707,"punctuated_word":"him.","sentiment":"neutral","sentiment_score":-0.06183064728975296},{"word":"is","start":1044.0049,"end":1044.245,"confidence":0.9716797,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":-0.032621294260025024},{"word":"that","start":1044.245,"end":1044.485,"confidence":0.39648438,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.0017256289720535278},{"word":"facility","start":1044.485,"end":1044.985,"confidence":0.8540039,"punctuated_word":"facility","sentiment":"neutral","sentiment_score":0.006245963275432587},{"word":"available","start":1045.0449,"end":1045.5449,"confidence":0.9995117,"punctuated_word":"available?","sentiment":"neutral","sentiment_score":0.00684039480984211},{"word":"i","start":1051.1901,"end":1051.43,"confidence":0.9838867,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.22790750861167908},{"word":"i","start":1051.43,"end":1051.67,"confidence":0.9941406,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.1166691705584526},{"word":"thought","start":1051.67,"end":1052.0701,"confidence":0.9921875,"punctuated_word":"thought","sentiment":"neutral","sentiment_score":0.08080103993415833},{"word":"i","start":1052.0701,"end":1052.31,"confidence":0.99609375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0943002551794052},{"word":"thought","start":1052.31,"end":1052.63,"confidence":0.9980469,"punctuated_word":"thought","sentiment":"neutral","sentiment_score":0.0437365360558033},{"word":"you","start":1052.63,"end":1052.87,"confidence":0.99609375,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.09757666289806366},{"word":"said","start":1052.87,"end":1053.1901,"confidence":0.7607422,"punctuated_word":"said","sentiment":"neutral","sentiment_score":0.0946877896785736},{"word":"that","start":1053.1901,"end":1053.59,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.10631734132766724},{"word":"you","start":1053.59,"end":1053.75,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.09868165850639345},{"word":"are","start":1053.75,"end":1053.99,"confidence":0.9941406,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.08304464817047119},{"word":"still","start":1053.99,"end":1054.49,"confidence":0.9885254,"punctuated_word":"still,","sentiment":"neutral","sentiment_score":0.0928773358464241},{"word":"you","start":1054.87,"end":1055.03,"confidence":0.69433594,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.085787333548069},{"word":"know","start":1055.03,"end":1055.53,"confidence":0.99902344,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.12905815243721008},{"word":"working","start":1057.11,"end":1057.51,"confidence":0.9194336,"punctuated_word":"working","sentiment":"neutral","sentiment_score":0.1326209306716919},{"word":"on","start":1057.51,"end":1057.67,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.1540239155292511},{"word":"that","start":1057.67,"end":1058.17,"confidence":0.9633789,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.12049570679664612},{"word":"alright","start":1069.165,"end":1069.665,"confidence":0.76782227,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.12105320394039154},{"word":"okay","start":1069.725,"end":1070.225,"confidence":0.99902344,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.06551205366849899},{"word":"and","start":1072.925,"end":1073.005,"confidence":0.54003906,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.017522362992167473},{"word":"okay","start":1073.165,"end":1073.665,"confidence":0.9980469,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.021022871136665344},{"word":"what","start":1073.965,"end":1074.205,"confidence":0.99609375,"punctuated_word":"What","sentiment":"neutral","sentiment_score":-0.007128356024622917},{"word":"about","start":1074.205,"end":1074.685,"confidence":1.0,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.019300298765301704},{"word":"the","start":1074.685,"end":1074.925,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.007770411670207977},{"word":"pricing","start":1074.925,"end":1075.425,"confidence":0.9951172,"punctuated_word":"pricing?","sentiment":"neutral","sentiment_score":-0.005381489172577858},{"word":"do","start":1075.485,"end":1075.725,"confidence":1.0,"punctuated_word":"Do","sentiment":"neutral","sentiment_score":-0.02686302363872528},{"word":"i","start":1075.725,"end":1075.805,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.04594051465392113},{"word":"have","start":1075.805,"end":1075.965,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.03718133270740509},{"word":"to","start":1075.965,"end":1076.125,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.03483838587999344},{"word":"talk","start":1076.125,"end":1076.365,"confidence":1.0,"punctuated_word":"talk","sentiment":"neutral","sentiment_score":-0.022732339799404144},{"word":"to","start":1076.365,"end":1076.525,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.03090058825910091},{"word":"you","start":1076.525,"end":1076.765,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.03491121530532837},{"word":"or","start":1076.765,"end":1077.005,"confidence":0.99609375,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.03653361648321152},{"word":"to","start":1077.005,"end":1077.165,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.028768859803676605},{"word":"us","start":1077.165,"end":1077.51,"confidence":0.9946289,"punctuated_word":"us?","sentiment":"neutral","sentiment_score":-0.01784330978989601},{"word":"yeah","start":1085.75,"end":1086.23,"confidence":0.9885254,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.004247428849339485},{"word":"i","start":1086.23,"end":1086.47,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.013457201421260834},{"word":"wanted","start":1086.47,"end":1086.87,"confidence":0.9970703,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.008647382259368896},{"word":"to","start":1086.87,"end":1087.37,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.03372887521982193},{"word":"ask","start":1088.0701,"end":1088.39,"confidence":0.98828125,"punctuated_word":"ask","sentiment":"neutral","sentiment_score":0.03034398704767227},{"word":"you","start":1088.39,"end":1088.55,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02311878651380539},{"word":"about","start":1088.55,"end":1089.05,"confidence":0.99902344,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.02176620811223984},{"word":"a","start":1089.1901,"end":1089.27,"confidence":0.5,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.06543156504631042},{"word":"little","start":1089.27,"end":1089.59,"confidence":1.0,"punctuated_word":"little","sentiment":"neutral","sentiment_score":0.021993406116962433},{"word":"more","start":1089.59,"end":1090.09,"confidence":0.9980469,"punctuated_word":"more","sentiment":"neutral","sentiment_score":0.027442418038845066},{"word":"workout","start":1091.3351,"end":1091.655,"confidence":0.60498047,"punctuated_word":"workout","sentiment":"neutral","sentiment_score":0.10777534544467926},{"word":"on","start":1091.655,"end":1091.895,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.09395968914031982},{"word":"this","start":1091.895,"end":1092.135,"confidence":0.9970703,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.08534805476665497},{"word":"because","start":1092.135,"end":1092.635,"confidence":0.8276367,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.05052608251571655},{"word":"we","start":1092.775,"end":1092.935,"confidence":0.9980469,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.10853023827075958},{"word":"are","start":1092.935,"end":1093.0951,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.09350705146789552},{"word":"planning","start":1093.0951,"end":1093.4951,"confidence":1.0,"punctuated_word":"planning","sentiment":"neutral","sentiment_score":0.19216103851795197},{"word":"to","start":1093.4951,"end":1093.655,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1430258750915527},{"word":"expand","start":1093.655,"end":1094.135,"confidence":1.0,"punctuated_word":"expand","sentiment":"neutral","sentiment_score":0.2207275629043579},{"word":"our","start":1094.135,"end":1094.4551,"confidence":0.99316406,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.14044491946697235},{"word":"team","start":1094.4551,"end":1094.9551,"confidence":0.9785156,"punctuated_word":"team.","sentiment":"neutral","sentiment_score":0.11966446042060852},{"word":"so","start":1099.0951,"end":1099.3351,"confidence":0.9614258,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.06957072764635086},{"word":"later","start":1099.3351,"end":1099.655,"confidence":0.9921875,"punctuated_word":"later","sentiment":"neutral","sentiment_score":0.0918056070804596},{"word":"on","start":1099.655,"end":1100.155,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.06302973628044128},{"word":"so","start":1100.775,"end":1101.015,"confidence":0.9580078,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.04816402122378349},{"word":"say","start":1101.015,"end":1101.175,"confidence":0.5986328,"punctuated_word":"say,","sentiment":"neutral","sentiment_score":0.051382217556238174},{"word":"for","start":1101.175,"end":1101.415,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.02622305229306221},{"word":"example","start":1101.415,"end":1101.915,"confidence":0.99194336,"punctuated_word":"example,","sentiment":"neutral","sentiment_score":0.04019921272993088},{"word":"this","start":1101.9751,"end":1102.295,"confidence":0.9614258,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.05927111953496933},{"word":"is","start":1102.295,"end":1102.4551,"confidence":0.9970703,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.05599051341414451},{"word":"now","start":1102.4551,"end":1102.6951,"confidence":0.6948242,"punctuated_word":"now","sentiment":"neutral","sentiment_score":0.061354249715805054},{"word":"you","start":1102.6951,"end":1102.8551,"confidence":0.7236328,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.029785236343741417},{"word":"have","start":1102.8551,"end":1103.0951,"confidence":0.96240234,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.04604290798306465},{"word":"given","start":1103.0951,"end":1103.415,"confidence":0.99902344,"punctuated_word":"given","sentiment":"neutral","sentiment_score":0.048454400151968},{"word":"me","start":1103.415,"end":1103.915,"confidence":0.99902344,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.03635643795132637},{"word":"the","start":1105.62,"end":1105.86,"confidence":0.95703125,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.03542821854352951},{"word":"code","start":1105.86,"end":1106.1799,"confidence":0.90625,"punctuated_word":"code","sentiment":"neutral","sentiment_score":0.03567869961261749},{"word":"for","start":1106.1799,"end":1106.5,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.033454664051532745},{"word":"11","start":1106.5,"end":1106.98,"confidence":1.0,"punctuated_word":"11","sentiment":"neutral","sentiment_score":0.025012236088514328},{"word":"numbers","start":1106.98,"end":1107.3799,"confidence":0.99853516,"punctuated_word":"numbers.","sentiment":"neutral","sentiment_score":0.02132994309067726},{"word":"right","start":1107.3799,"end":1107.8799,"confidence":1.0,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.022315528243780136},{"word":"alright","start":1110.1799,"end":1110.58,"confidence":0.9807129,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.06732341647148132},{"word":"so","start":1110.58,"end":1110.8999,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.06250708550214767},{"word":"in","start":1110.8999,"end":1111.1399,"confidence":0.97314453,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.0658833384513855},{"word":"total","start":1111.1399,"end":1111.6399,"confidence":0.9675293,"punctuated_word":"total,","sentiment":"neutral","sentiment_score":0.0669894814491272},{"word":"including","start":1112.0199,"end":1112.5199,"confidence":1.0,"punctuated_word":"including","sentiment":"neutral","sentiment_score":0.10388828068971634},{"word":"that","start":1112.58,"end":1112.82,"confidence":0.9980469,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.11694356799125671},{"word":"one","start":1112.82,"end":1113.0599,"confidence":1.0,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.07665059715509415},{"word":"eight","start":1113.0599,"end":1113.22,"confidence":0.99902344,"punctuated_word":"eight","sentiment":"neutral","sentiment_score":0.05797436088323593},{"word":"hundred","start":1113.22,"end":1113.62,"confidence":1.0,"punctuated_word":"hundred","sentiment":"neutral","sentiment_score":0.07949821650981903},{"word":"number","start":1113.62,"end":1114.12,"confidence":1.0,"punctuated_word":"number","sentiment":"neutral","sentiment_score":0.05538839101791382},{"word":"and","start":1114.2599,"end":1114.7599,"confidence":0.96435547,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.07591819763183594},{"word":"10","start":1115.0599,"end":1115.46,"confidence":0.9951172,"punctuated_word":"10","sentiment":"neutral","sentiment_score":0.11981315165758132},{"word":"direct","start":1115.46,"end":1115.86,"confidence":0.97802734,"punctuated_word":"direct","sentiment":"neutral","sentiment_score":0.08047786355018616},{"word":"line","start":1115.86,"end":1116.1,"confidence":0.9980469,"punctuated_word":"line","sentiment":"neutral","sentiment_score":0.08231423050165176},{"word":"numbers","start":1116.1,"end":1116.6,"confidence":0.9980469,"punctuated_word":"numbers,","sentiment":"neutral","sentiment_score":0.08115532994270325},{"word":"it","start":1118.645,"end":1118.8049,"confidence":0.9941406,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.0836898684501648},{"word":"will","start":1118.8049,"end":1119.0449,"confidence":0.9951172,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.06902842968702316},{"word":"be","start":1119.0449,"end":1119.2849,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.07122670859098434},{"word":"365","start":1119.2849,"end":1120.245,"confidence":0.99609375,"punctuated_word":"365","sentiment":"neutral","sentiment_score":0.07967275381088257},{"word":"in","start":1120.245,"end":1120.405,"confidence":0.97998047,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.05011419206857681},{"word":"total","start":1120.405,"end":1120.905,"confidence":0.9367676,"punctuated_word":"total.","sentiment":"neutral","sentiment_score":0.03765183687210083},{"word":"is","start":1121.125,"end":1121.2849,"confidence":0.99902344,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.032987117767333984},{"word":"that","start":1121.2849,"end":1121.7849,"confidence":0.99316406,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.05823996663093567},{"word":"so","start":1122.1649,"end":1122.485,"confidence":0.83862305,"punctuated_word":"so?","sentiment":"neutral","sentiment_score":0.014929092489182947},{"word":"per","start":1122.485,"end":1122.565,"confidence":0.9970703,"punctuated_word":"Per","sentiment":"neutral","sentiment_score":-0.009194301441311836},{"word":"month","start":1122.565,"end":1123.065,"confidence":0.9160156,"punctuated_word":"month?","sentiment":"neutral","sentiment_score":-0.00015504099428653717},{"word":"no","start":1129.9249,"end":1130.1649,"confidence":0.9423828,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.04517872631549835},{"word":"okay","start":1130.1649,"end":1130.405,"confidence":0.9914551,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.0227243360131979},{"word":"okay","start":1130.405,"end":1130.645,"confidence":0.99902344,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.05953433737158775},{"word":"okay","start":1130.645,"end":1130.965,"confidence":0.99853516,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.14456045627593994},{"word":"perfectly","start":1130.965,"end":1131.465,"confidence":0.9946289,"punctuated_word":"Perfectly","sentiment":"positive","sentiment_score":0.4380286931991577},{"word":"fine","start":1131.525,"end":1131.765,"confidence":0.99316406,"punctuated_word":"fine.","sentiment":"neutral","sentiment_score":0.330843985080719},{"word":"so","start":1131.765,"end":1131.9249,"confidence":0.99121094,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.15111123025417328},{"word":"330plus20plus15","start":1131.9249,"end":1133.705,"confidence":0.989209,"punctuated_word":"330Plus20Plus15.","sentiment":"neutral","sentiment_score":0.16758818924427032},{"word":"okay","start":1133.82,"end":1133.98,"confidence":0.7558594,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.08752317726612091},{"word":"and","start":1133.98,"end":1134.22,"confidence":0.82666016,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.07739054411649704},{"word":"this","start":1134.22,"end":1134.7,"confidence":0.99609375,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.092547245323658},{"word":"is","start":1134.7,"end":1135.0199,"confidence":0.9980469,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.07700198143720627},{"word":"x","start":1135.0199,"end":1135.34,"confidence":0.7871094,"punctuated_word":"x","sentiment":"neutral","sentiment_score":0.0709063783288002},{"word":"gst","start":1135.34,"end":1135.82,"confidence":0.8112793,"punctuated_word":"GST.","sentiment":"neutral","sentiment_score":0.10504849255084991},{"word":"so","start":1135.82,"end":1135.98,"confidence":0.9165039,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.05802428349852562},{"word":"365","start":1135.98,"end":1136.86,"confidence":0.9973958,"punctuated_word":"365","sentiment":"neutral","sentiment_score":0.07254397869110107},{"word":"plus","start":1136.86,"end":1137.1799,"confidence":0.9970703,"punctuated_word":"plus","sentiment":"neutral","sentiment_score":0.07372201234102249},{"word":"gst","start":1137.1799,"end":1137.58,"confidence":0.8718262,"punctuated_word":"GST.","sentiment":"neutral","sentiment_score":0.0939311906695366},{"word":"that","start":1137.58,"end":1137.82,"confidence":0.9790039,"punctuated_word":"That","sentiment":"neutral","sentiment_score":0.0860486626625061},{"word":"means","start":1137.82,"end":1138.0599,"confidence":0.65234375,"punctuated_word":"means","sentiment":"neutral","sentiment_score":0.06905972212553024},{"word":"somewhere","start":1138.0599,"end":1138.46,"confidence":0.9951172,"punctuated_word":"somewhere","sentiment":"neutral","sentiment_score":0.0979495570063591},{"word":"around","start":1138.46,"end":1138.7,"confidence":0.9716797,"punctuated_word":"around","sentiment":"neutral","sentiment_score":0.08863499015569687},{"word":"$400","start":1138.7,"end":1139.6799,"confidence":0.9963379,"punctuated_word":"$400.","sentiment":"neutral","sentiment_score":0.0887632817029953},{"word":"okay","start":1141.2599,"end":1141.7599,"confidence":0.9995117,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.08954315632581711},{"word":"yeah","start":1147.575,"end":1148.075,"confidence":0.9863281,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.08678318560123444},{"word":"yeah","start":1148.9349,"end":1149.255,"confidence":0.8886719,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.10041049867868423},{"word":"it's","start":1149.255,"end":1149.335,"confidence":0.6109619,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.12784843146800995},{"word":"ross","start":1149.735,"end":1149.975,"confidence":0.5698242,"punctuated_word":"Ross","sentiment":"neutral","sentiment_score":0.1137235164642334},{"word":"is","start":1149.975,"end":1150.215,"confidence":0.9838867,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.15310025215148926},{"word":"listening","start":1150.215,"end":1150.615,"confidence":1.0,"punctuated_word":"listening","sentiment":"neutral","sentiment_score":0.1402939260005951},{"word":"to","start":1150.615,"end":1150.855,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.12694206833839417},{"word":"us","start":1150.855,"end":1151.095,"confidence":0.9904785,"punctuated_word":"us.","sentiment":"neutral","sentiment_score":0.10867194086313248},{"word":"right","start":1151.095,"end":1151.595,"confidence":0.9995117,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.0927346795797348},{"word":"okay","start":1154.375,"end":1154.695,"confidence":0.9995117,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.1233574151992798},{"word":"okay","start":1154.695,"end":1155.195,"confidence":0.9980469,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.1598176509141922},{"word":"ross","start":1155.255,"end":1155.735,"confidence":0.97875977,"punctuated_word":"Ross,","sentiment":"neutral","sentiment_score":0.1454799622297287},{"word":"give","start":1155.735,"end":1155.975,"confidence":0.9941406,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.17880310118198395},{"word":"me","start":1155.975,"end":1156.215,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.19999581575393677},{"word":"your","start":1156.215,"end":1156.455,"confidence":0.9902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.16354899108409882},{"word":"you","start":1156.615,"end":1156.855,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.12996065616607666},{"word":"know","start":1156.855,"end":1157.095,"confidence":0.99609375,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.16865064203739166},{"word":"the","start":1157.095,"end":1157.255,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.15380331873893738},{"word":"best","start":1157.255,"end":1157.575,"confidence":1.0,"punctuated_word":"best","sentiment":"neutral","sentiment_score":0.1789059340953827},{"word":"one","start":1157.575,"end":1158.075,"confidence":0.9902344,"punctuated_word":"one.","sentiment":"neutral","sentiment_score":0.15033692121505737},{"word":"okay","start":1158.135,"end":1158.455,"confidence":0.99853516,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.0901789665222168},{"word":"and","start":1158.455,"end":1158.775,"confidence":1.0,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.06854846328496933},{"word":"if","start":1158.775,"end":1159.015,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.0763668566942215},{"word":"i","start":1159.015,"end":1159.1749,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.05741341412067413},{"word":"have","start":1159.1749,"end":1159.4149,"confidence":0.8769531,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.06254510581493378},{"word":"to","start":1159.4149,"end":1159.655,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.05576948821544647},{"word":"add","start":1159.655,"end":1159.975,"confidence":1.0,"punctuated_word":"add","sentiment":"neutral","sentiment_score":0.06666378676891327},{"word":"any","start":1159.975,"end":1160.455,"confidence":1.0,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.05906938761472702},{"word":"any","start":1160.455,"end":1160.775,"confidence":0.99902344,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.0537320077419281},{"word":"of","start":1160.775,"end":1161.015,"confidence":0.9902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.05102531239390373},{"word":"the","start":1161.015,"end":1161.1749,"confidence":0.64160156,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.06202385202050209},{"word":"number","start":1161.1749,"end":1161.6749,"confidence":0.9458008,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.06015266850590706},{"word":"let's","start":1163.5701,"end":1163.89,"confidence":1.0,"punctuated_word":"let's","sentiment":"neutral","sentiment_score":0.05747058987617493},{"word":"take","start":1163.89,"end":1164.05,"confidence":0.99902344,"punctuated_word":"take","sentiment":"neutral","sentiment_score":0.05701719224452973},{"word":"an","start":1164.05,"end":1164.29,"confidence":1.0,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.049725838005542755},{"word":"example","start":1164.29,"end":1164.77,"confidence":0.87109375,"punctuated_word":"example.","sentiment":"neutral","sentiment_score":0.04151711240410805},{"word":"if","start":1164.77,"end":1164.93,"confidence":0.99902344,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.062011171132326126},{"word":"it","start":1164.93,"end":1165.0901,"confidence":0.9951172,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.06102919951081276},{"word":"is","start":1165.0901,"end":1165.41,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.058251507580280304},{"word":"10","start":1165.41,"end":1165.65,"confidence":0.9970703,"punctuated_word":"10","sentiment":"neutral","sentiment_score":0.08571989834308624},{"word":"number","start":1165.65,"end":1166.05,"confidence":0.95410156,"punctuated_word":"number","sentiment":"neutral","sentiment_score":0.06756596267223358},{"word":"now","start":1166.05,"end":1166.55,"confidence":0.99902344,"punctuated_word":"now","sentiment":"neutral","sentiment_score":0.06394366174936295},{"word":"and","start":1167.3301,"end":1167.8301,"confidence":0.69677734,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.03844549506902695},{"word":"if","start":1168.61,"end":1168.8501,"confidence":0.9980469,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.06116530671715736},{"word":"we","start":1168.8501,"end":1169.01,"confidence":0.95947266,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.06515367329120636},{"word":"want","start":1169.01,"end":1169.25,"confidence":1.0,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.07137537002563477},{"word":"to","start":1169.25,"end":1169.5701,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.08391261100769043},{"word":"increase","start":1169.5701,"end":1169.9701,"confidence":1.0,"punctuated_word":"increase","sentiment":"neutral","sentiment_score":0.11111044883728027},{"word":"it","start":1169.9701,"end":1170.13,"confidence":0.9980469,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.08965247869491577},{"word":"to","start":1170.13,"end":1170.63,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.09012532234191896},{"word":"15","start":1171.41,"end":1171.89,"confidence":0.8449707,"punctuated_word":"15,","sentiment":"neutral","sentiment_score":0.09551350027322768},{"word":"like","start":1171.89,"end":1172.2101,"confidence":0.75390625,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.06659731268882751},{"word":"five","start":1172.2101,"end":1172.4501,"confidence":1.0,"punctuated_word":"five","sentiment":"neutral","sentiment_score":0.09644939005374908},{"word":"more","start":1172.4501,"end":1172.77,"confidence":1.0,"punctuated_word":"more","sentiment":"neutral","sentiment_score":0.07872451841831207},{"word":"numbers","start":1172.77,"end":1173.17,"confidence":0.97314453,"punctuated_word":"numbers","sentiment":"neutral","sentiment_score":0.09050997346639632},{"word":"if","start":1173.17,"end":1173.3301,"confidence":0.7373047,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.08198373764753342},{"word":"we","start":1173.3301,"end":1173.49,"confidence":0.92089844,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.05413311347365379},{"word":"want","start":1173.49,"end":1173.73,"confidence":1.0,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.060098275542259216},{"word":"to","start":1173.73,"end":1173.89,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0661543533205986},{"word":"add","start":1173.89,"end":1174.39,"confidence":0.98339844,"punctuated_word":"add,","sentiment":"neutral","sentiment_score":0.05244455486536026},{"word":"then","start":1178.595,"end":1178.835,"confidence":0.7475586,"punctuated_word":"Then","sentiment":"neutral","sentiment_score":0.04640650004148483},{"word":"what","start":1178.835,"end":1179.155,"confidence":0.9902344,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.04512745514512062},{"word":"should","start":1179.155,"end":1179.3151,"confidence":0.9980469,"punctuated_word":"should","sentiment":"neutral","sentiment_score":0.05621878057718277},{"word":"be","start":1179.3151,"end":1179.635,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.04545495286583901},{"word":"the","start":1179.635,"end":1180.035,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.03420942276716232},{"word":"estimated","start":1180.035,"end":1180.535,"confidence":1.0,"punctuated_word":"estimated","sentiment":"neutral","sentiment_score":0.0727057009935379},{"word":"amount","start":1180.755,"end":1181.255,"confidence":1.0,"punctuated_word":"amount","sentiment":"neutral","sentiment_score":0.0526445247232914},{"word":"per","start":1181.795,"end":1182.035,"confidence":0.9892578,"punctuated_word":"per","sentiment":"neutral","sentiment_score":0.025932036340236664},{"word":"month","start":1182.035,"end":1182.535,"confidence":0.99853516,"punctuated_word":"month?","sentiment":"neutral","sentiment_score":0.042844485491514206},{"word":"two","start":1185.635,"end":1185.955,"confidence":0.9760742,"punctuated_word":"Two","sentiment":"neutral","sentiment_score":0.0025065653026103973},{"word":"dollar","start":1185.955,"end":1186.275,"confidence":0.9707031,"punctuated_word":"dollar","sentiment":"neutral","sentiment_score":0.016578173264861107},{"word":"per","start":1186.275,"end":1186.435,"confidence":0.9980469,"punctuated_word":"per","sentiment":"neutral","sentiment_score":0.010837126523256302},{"word":"user","start":1186.435,"end":1186.935,"confidence":0.9328613,"punctuated_word":"user?","sentiment":"neutral","sentiment_score":0.021887831389904026},{"word":"yes","start":1188.755,"end":1189.155,"confidence":0.8564453,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.04639890789985657},{"word":"yes","start":1189.155,"end":1189.395,"confidence":0.9326172,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.05861760675907135},{"word":"i","start":1189.395,"end":1189.555,"confidence":0.99316406,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.06061607971787453},{"word":"have","start":1189.555,"end":1189.795,"confidence":0.9941406,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.07143916189670563},{"word":"the","start":1189.795,"end":1189.955,"confidence":0.8256836,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07805749773979187},{"word":"quote","start":1189.955,"end":1190.1951,"confidence":0.96533203,"punctuated_word":"quote","sentiment":"neutral","sentiment_score":0.07352221012115479},{"word":"in","start":1190.1951,"end":1190.355,"confidence":0.99902344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.06470240652561188},{"word":"front","start":1190.355,"end":1190.595,"confidence":1.0,"punctuated_word":"front","sentiment":"neutral","sentiment_score":0.0510503351688385},{"word":"of","start":1190.595,"end":1190.755,"confidence":0.99316406,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.03220752254128456},{"word":"me","start":1190.755,"end":1191.255,"confidence":0.9980469,"punctuated_word":"me.","sentiment":"neutral","sentiment_score":0.04465307295322418},{"word":"yeah","start":1198.53,"end":1198.77,"confidence":0.9970703,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.008627364411950111},{"word":"i","start":1198.77,"end":1198.93,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.019300326704978943},{"word":"have","start":1198.93,"end":1199.25,"confidence":0.99316406,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.025196073576807976},{"word":"two","start":1199.25,"end":1199.49,"confidence":0.9614258,"punctuated_word":"two","sentiment":"neutral","sentiment_score":-0.01729021593928337},{"word":"yeah","start":1201.25,"end":1201.49,"confidence":0.99316406,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.003034144639968872},{"word":"i","start":1201.49,"end":1201.5701,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0033295974135398865},{"word":"have","start":1201.5701,"end":1201.81,"confidence":0.9980469,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.007518503814935684},{"word":"the","start":1201.81,"end":1201.9701,"confidence":0.9873047,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.004773035645484924},{"word":"price","start":1201.9701,"end":1202.4701,"confidence":0.9941406,"punctuated_word":"price","sentiment":"neutral","sentiment_score":0.010454561561346054},{"word":"here","start":1202.93,"end":1203.43,"confidence":0.98046875,"punctuated_word":"here.","sentiment":"neutral","sentiment_score":0.011354045942425728},{"word":"30","start":1206.135,"end":1206.4551,"confidence":0.98095703,"punctuated_word":"30","sentiment":"neutral","sentiment_score":0.01025807112455368},{"word":"dollar","start":1206.4551,"end":1206.8551,"confidence":0.99609375,"punctuated_word":"dollar","sentiment":"neutral","sentiment_score":0.002208856865763664},{"word":"per","start":1206.8551,"end":1207.0951,"confidence":0.98828125,"punctuated_word":"per","sentiment":"neutral","sentiment_score":0.00968540459871292},{"word":"user","start":1207.0951,"end":1207.415,"confidence":0.97094727,"punctuated_word":"user.","sentiment":"neutral","sentiment_score":0.014287235215306282},{"word":"is","start":1207.415,"end":1207.655,"confidence":0.9980469,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":-0.00040754303336143494},{"word":"that","start":1207.655,"end":1207.8151,"confidence":0.8276367,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.01154191792011261},{"word":"so","start":1207.8151,"end":1208.3151,"confidence":0.99853516,"punctuated_word":"so?","sentiment":"neutral","sentiment_score":-0.0013064425438642502},{"word":"and","start":1213.175,"end":1213.415,"confidence":0.9970703,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.004751720931380987},{"word":"what","start":1213.415,"end":1213.7351,"confidence":0.9941406,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.00986880250275135},{"word":"is","start":1213.7351,"end":1213.895,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.00522567518055439},{"word":"this","start":1213.895,"end":1214.135,"confidence":0.99316406,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.007779293693602085},{"word":"2","start":1214.135,"end":1214.375,"confidence":0.9873047,"punctuated_word":"2","sentiment":"neutral","sentiment_score":-0.00034407898783683777},{"word":"dollar","start":1214.375,"end":1214.875,"confidence":0.9951172,"punctuated_word":"dollar","sentiment":"neutral","sentiment_score":0.0043904902413487434},{"word":"per","start":1215.015,"end":1215.175,"confidence":0.9863281,"punctuated_word":"per","sentiment":"neutral","sentiment_score":0.0007349681109189987},{"word":"user","start":1215.175,"end":1215.675,"confidence":0.99902344,"punctuated_word":"user?","sentiment":"neutral","sentiment_score":-0.0012998064048588276},{"word":"what","start":1218.71,"end":1218.95,"confidence":0.9111328,"punctuated_word":"What","sentiment":"neutral","sentiment_score":-0.012083195149898527},{"word":"is","start":1218.95,"end":1219.11,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.011087383143603802},{"word":"this","start":1219.11,"end":1219.35,"confidence":0.9970703,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.005621477030217648},{"word":"$2","start":1219.35,"end":1220.07,"confidence":0.9975586,"punctuated_word":"$2","sentiment":"neutral","sentiment_score":0.0005046389997005463},{"word":"per","start":1220.07,"end":1220.3099,"confidence":0.99609375,"punctuated_word":"per","sentiment":"neutral","sentiment_score":-0.002091045491397381},{"word":"user","start":1220.3099,"end":1220.8099,"confidence":0.99194336,"punctuated_word":"user?","sentiment":"neutral","sentiment_score":-0.002581159584224224},{"word":"local","start":1222.6299,"end":1223.1299,"confidence":0.9536133,"punctuated_word":"Local","sentiment":"neutral","sentiment_score":0.005533594638109207},{"word":"direct","start":1223.2699,"end":1223.6699,"confidence":0.5048828,"punctuated_word":"direct","sentiment":"neutral","sentiment_score":0.0007615396752953529},{"word":"inward","start":1223.6699,"end":1224.1699,"confidence":0.8745117,"punctuated_word":"inward.","sentiment":"neutral","sentiment_score":0.00600756099447608},{"word":"uh-huh","start":1229.755,"end":1230.255,"confidence":0.9941406,"punctuated_word":"Uh-huh.","sentiment":"neutral","sentiment_score":0.022642387077212337},{"word":"so","start":1236.635,"end":1236.955,"confidence":0.984375,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.005629546940326691},{"word":"this","start":1236.955,"end":1237.355,"confidence":0.99902344,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.0014877133071422577},{"word":"quote","start":1237.355,"end":1237.755,"confidence":0.58203125,"punctuated_word":"quote","sentiment":"neutral","sentiment_score":0.008754159323871136},{"word":"is","start":1237.755,"end":1237.995,"confidence":0.9873047,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.00007704831659793854},{"word":"for","start":1237.995,"end":1238.315,"confidence":0.9970703,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.0037664389237761497},{"word":"the","start":1238.315,"end":1238.475,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.003919336013495922},{"word":"landline","start":1238.475,"end":1238.955,"confidence":0.7692871,"punctuated_word":"landline","sentiment":"neutral","sentiment_score":-0.0028927773237228394},{"word":"number","start":1238.955,"end":1239.455,"confidence":0.9802246,"punctuated_word":"number?","sentiment":"neutral","sentiment_score":-0.003765660338103771},{"word":"no","start":1242.51,"end":1242.5901,"confidence":0.98461914,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.09495089203119278},{"word":"no","start":1242.5901,"end":1242.67,"confidence":0.9970703,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.133663147687912},{"word":"no","start":1242.67,"end":1243.15,"confidence":0.9880371,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.18212758004665375},{"word":"i","start":1243.15,"end":1243.63,"confidence":0.8828125,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1954925507307053},{"word":"i","start":1243.63,"end":1243.87,"confidence":0.984375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.20816612243652344},{"word":"think","start":1243.87,"end":1244.11,"confidence":0.9921875,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.1866024285554886},{"word":"i","start":1244.11,"end":1244.35,"confidence":0.9951172,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.22061873972415924},{"word":"mentioned","start":1244.35,"end":1244.8301,"confidence":0.9921875,"punctuated_word":"mentioned","sentiment":"neutral","sentiment_score":-0.12491144984960556},{"word":"very","start":1244.8301,"end":1245.0701,"confidence":0.9970703,"punctuated_word":"very","sentiment":"neutral","sentiment_score":-0.1908816695213318},{"word":"clearly","start":1245.0701,"end":1245.47,"confidence":0.9980469,"punctuated_word":"clearly","sentiment":"neutral","sentiment_score":-0.18289302289485931},{"word":"in","start":1245.47,"end":1245.63,"confidence":0.99609375,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.16997849941253662},{"word":"the","start":1245.63,"end":1245.79,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.15485069155693054},{"word":"first","start":1245.79,"end":1246.11,"confidence":1.0,"punctuated_word":"first","sentiment":"neutral","sentiment_score":-0.1617283821105957},{"word":"call","start":1246.11,"end":1246.61,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.1198473572731018},{"word":"that","start":1246.75,"end":1246.99,"confidence":0.8925781,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.14579236507415771},{"word":"we","start":1246.99,"end":1247.23,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.14345642924308777},{"word":"all","start":1247.23,"end":1247.55,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.10890373587608336},{"word":"have","start":1247.55,"end":1247.9501,"confidence":0.9970703,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.14643855392932892},{"word":"his","start":1247.9501,"end":1248.27,"confidence":0.5683594,"punctuated_word":"his","sentiment":"neutral","sentiment_score":-0.16782407462596893},{"word":"mobile","start":1248.27,"end":1248.67,"confidence":1.0,"punctuated_word":"mobile","sentiment":"neutral","sentiment_score":-0.17694443464279175},{"word":"number","start":1248.67,"end":1249.17,"confidence":0.99902344,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":-0.1343897581100464},{"word":"okay","start":1261.905,"end":1262.405,"confidence":0.8479004,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.009108755737543106},{"word":"ross","start":1262.4651,"end":1262.785,"confidence":0.8547363,"punctuated_word":"Ross,","sentiment":"neutral","sentiment_score":-0.008526192978024483},{"word":"can","start":1262.785,"end":1262.9451,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.007123298943042755},{"word":"you","start":1262.9451,"end":1263.265,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.008866779506206512},{"word":"can","start":1263.265,"end":1263.425,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.030040234327316284},{"word":"you","start":1263.425,"end":1263.665,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.00106695294380188},{"word":"please","start":1263.665,"end":1264.165,"confidence":0.9941406,"punctuated_word":"please","sentiment":"neutral","sentiment_score":-0.009256534278392792},{"word":"amend","start":1264.7051,"end":1265.185,"confidence":0.73876953,"punctuated_word":"amend","sentiment":"neutral","sentiment_score":0.035111814737319946},{"word":"this","start":1265.185,"end":1265.425,"confidence":0.99902344,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.015190966427326202},{"word":"quote","start":1265.425,"end":1265.665,"confidence":0.9560547,"punctuated_word":"quote","sentiment":"neutral","sentiment_score":-0.012917838990688324},{"word":"and","start":1265.665,"end":1265.9851,"confidence":0.98291016,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.012242689728736876},{"word":"send","start":1265.9851,"end":1266.145,"confidence":1.0,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.01516783982515335},{"word":"it","start":1266.145,"end":1266.305,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.020217321813106537},{"word":"to","start":1266.305,"end":1266.4651,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.02449136972427368},{"word":"me","start":1266.4651,"end":1266.785,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.029683254659175873},{"word":"with","start":1266.785,"end":1267.025,"confidence":0.9970703,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.01814159005880356},{"word":"the","start":1267.025,"end":1267.1051,"confidence":0.6503906,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.01825708895921707},{"word":"best","start":1267.1051,"end":1267.425,"confidence":1.0,"punctuated_word":"best","sentiment":"neutral","sentiment_score":0.001410461962223053},{"word":"price","start":1267.425,"end":1267.665,"confidence":0.97265625,"punctuated_word":"price","sentiment":"neutral","sentiment_score":-0.0007513463497161865},{"word":"better","start":1267.8251,"end":1268.0651,"confidence":0.99609375,"punctuated_word":"better","sentiment":"neutral","sentiment_score":-0.015146996825933456},{"word":"price","start":1268.0651,"end":1268.305,"confidence":0.9970703,"punctuated_word":"price","sentiment":"neutral","sentiment_score":-0.02762003242969513},{"word":"than","start":1268.305,"end":1268.545,"confidence":0.9741211,"punctuated_word":"than","sentiment":"neutral","sentiment_score":-0.014879830181598663},{"word":"this","start":1268.545,"end":1269.045,"confidence":0.9916992,"punctuated_word":"this?","sentiment":"neutral","sentiment_score":-0.0204168688505888},{"word":"sorry","start":1281.12,"end":1281.62,"confidence":0.99121094,"punctuated_word":"Sorry?","sentiment":"neutral","sentiment_score":-0.02694195881485939},{"word":"as","start":1285.705,"end":1285.945,"confidence":0.99902344,"punctuated_word":"As","sentiment":"neutral","sentiment_score":-0.008804865181446075},{"word":"of","start":1285.945,"end":1286.105,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.01289845071732998},{"word":"now","start":1286.105,"end":1286.345,"confidence":0.9980469,"punctuated_word":"now","sentiment":"neutral","sentiment_score":-0.016833394765853882},{"word":"yeah","start":1286.505,"end":1286.745,"confidence":0.9970703,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.008504316210746765},{"word":"as","start":1286.745,"end":1286.985,"confidence":1.0,"punctuated_word":"As","sentiment":"neutral","sentiment_score":-0.009019790217280388},{"word":"of","start":1286.985,"end":1287.145,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.00936063565313816},{"word":"now","start":1287.145,"end":1287.465,"confidence":0.9904785,"punctuated_word":"now,","sentiment":"neutral","sentiment_score":-0.011263086460530758},{"word":"10","start":1287.465,"end":1287.705,"confidence":1.0,"punctuated_word":"10","sentiment":"neutral","sentiment_score":-0.0020729368552565575},{"word":"only","start":1287.705,"end":1288.205,"confidence":0.99902344,"punctuated_word":"only","sentiment":"neutral","sentiment_score":-0.010799834504723547},{"word":"as","start":1289.3049,"end":1289.465,"confidence":0.7524414,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.008711586706340313},{"word":"per","start":1289.465,"end":1289.705,"confidence":0.5205078,"punctuated_word":"per","sentiment":"neutral","sentiment_score":-0.0031923409551382065},{"word":"the","start":1289.705,"end":1289.865,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.006083697080612183},{"word":"current","start":1289.865,"end":1290.1849,"confidence":0.99609375,"punctuated_word":"current","sentiment":"neutral","sentiment_score":-0.01605888642370701},{"word":"usage","start":1290.1849,"end":1290.6849,"confidence":0.921875,"punctuated_word":"usage,","sentiment":"neutral","sentiment_score":-0.004579794593155384},{"word":"but","start":1290.825,"end":1291.145,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.00786580704152584},{"word":"i'm","start":1291.145,"end":1291.385,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.008627144619822502},{"word":"i'm","start":1291.385,"end":1291.625,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.01566827856004238},{"word":"i'm","start":1291.625,"end":1292.105,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.019288482144474983},{"word":"recruiting","start":1292.105,"end":1292.605,"confidence":1.0,"punctuated_word":"recruiting","sentiment":"neutral","sentiment_score":0.02110925316810608},{"word":"people","start":1292.745,"end":1293.065,"confidence":0.99609375,"punctuated_word":"people.","sentiment":"neutral","sentiment_score":0.008552303537726402},{"word":"okay","start":1293.065,"end":1293.385,"confidence":0.76171875,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.022352498024702072},{"word":"so","start":1293.385,"end":1293.625,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.02384265325963497},{"word":"once","start":1293.625,"end":1294.0249,"confidence":1.0,"punctuated_word":"once","sentiment":"neutral","sentiment_score":0.06539049744606018},{"word":"the","start":1294.0249,"end":1294.4249,"confidence":0.85595703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07034087181091309},{"word":"team","start":1294.4249,"end":1294.745,"confidence":0.63623047,"punctuated_word":"team","sentiment":"neutral","sentiment_score":0.06017628684639931},{"word":"will","start":1294.745,"end":1294.985,"confidence":0.99902344,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.06631356477737427},{"word":"increase","start":1294.985,"end":1295.485,"confidence":0.9995117,"punctuated_word":"increase,","sentiment":"neutral","sentiment_score":0.06728717684745789},{"word":"i","start":1295.945,"end":1296.105,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.07317081093788147},{"word":"will","start":1296.105,"end":1296.345,"confidence":1.0,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.07549884170293808},{"word":"let","start":1296.345,"end":1296.505,"confidence":1.0,"punctuated_word":"let","sentiment":"neutral","sentiment_score":0.08630119264125824},{"word":"you","start":1296.505,"end":1296.6649,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.04054119065403938},{"word":"know","start":1296.6649,"end":1296.985,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.06095850467681885},{"word":"how","start":1296.985,"end":1297.145,"confidence":0.99902344,"punctuated_word":"how","sentiment":"neutral","sentiment_score":0.03313388675451279},{"word":"many","start":1297.145,"end":1297.5449,"confidence":1.0,"punctuated_word":"many","sentiment":"neutral","sentiment_score":0.027448425069451332},{"word":"numbers","start":1297.5449,"end":1298.0449,"confidence":0.99902344,"punctuated_word":"numbers","sentiment":"neutral","sentiment_score":0.03139422833919525},{"word":"to","start":1298.1849,"end":1298.345,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.04781392216682434},{"word":"increase","start":1298.345,"end":1298.845,"confidence":0.89941406,"punctuated_word":"increase.","sentiment":"neutral","sentiment_score":0.039550598710775375},{"word":"alright","start":1301.86,"end":1302.26,"confidence":0.9157715,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.2557312846183777},{"word":"step","start":1302.26,"end":1302.42,"confidence":0.99902344,"punctuated_word":"Step","sentiment":"neutral","sentiment_score":0.2321280539035797},{"word":"by","start":1302.42,"end":1302.66,"confidence":1.0,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.18597252666950223},{"word":"step","start":1302.66,"end":1303.16,"confidence":0.9921875,"punctuated_word":"step.","sentiment":"neutral","sentiment_score":0.24769055843353271},{"word":"perfectly","start":1307.14,"end":1307.64,"confidence":0.99365234,"punctuated_word":"Perfectly","sentiment":"positive","sentiment_score":0.6815648078918457},{"word":"fine","start":1307.7,"end":1308.2,"confidence":0.99902344,"punctuated_word":"fine.","sentiment":"positive","sentiment_score":0.4923003613948822},{"word":"perfectly","start":1309.14,"end":1309.62,"confidence":0.9909668,"punctuated_word":"Perfectly","sentiment":"positive","sentiment_score":0.4975864291191101},{"word":"fine","start":1309.62,"end":1310.12,"confidence":0.9995117,"punctuated_word":"fine.","sentiment":"neutral","sentiment_score":0.23511499166488647},{"word":"okay","start":1312.8201,"end":1313.3201,"confidence":0.9301758,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.05564079433679581},{"word":"you","start":1313.9451,"end":1314.185,"confidence":0.99316406,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.01916090026497841},{"word":"said","start":1314.185,"end":1314.425,"confidence":0.9951172,"punctuated_word":"said","sentiment":"neutral","sentiment_score":0.042387474328279495},{"word":"that","start":1314.425,"end":1314.665,"confidence":0.9658203,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.06574536859989166},{"word":"feature","start":1314.665,"end":1315.0651,"confidence":0.9873047,"punctuated_word":"feature","sentiment":"neutral","sentiment_score":0.10149800777435304},{"word":"is","start":1315.0651,"end":1315.305,"confidence":0.9941406,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.08385663479566574},{"word":"already","start":1315.305,"end":1315.625,"confidence":0.9472656,"punctuated_word":"already","sentiment":"neutral","sentiment_score":0.14670492708683014},{"word":"added","start":1315.625,"end":1315.9451,"confidence":0.74438477,"punctuated_word":"added,","sentiment":"neutral","sentiment_score":0.09840503334999084},{"word":"and","start":1315.9451,"end":1316.105,"confidence":0.9404297,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.09114870429039},{"word":"the","start":1316.105,"end":1316.265,"confidence":0.8803711,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.1211792379617691},{"word":"other","start":1316.265,"end":1316.505,"confidence":0.9970703,"punctuated_word":"other","sentiment":"neutral","sentiment_score":0.1508818119764328},{"word":"features","start":1316.505,"end":1316.905,"confidence":0.9326172,"punctuated_word":"features","sentiment":"neutral","sentiment_score":0.15126168727874756},{"word":"are","start":1316.905,"end":1317.145,"confidence":0.9667969,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.11928282678127287},{"word":"already","start":1317.145,"end":1317.545,"confidence":0.9970703,"punctuated_word":"already","sentiment":"neutral","sentiment_score":0.13983161747455597},{"word":"added","start":1317.545,"end":1318.045,"confidence":0.66503906,"punctuated_word":"added?","sentiment":"neutral","sentiment_score":0.10129515826702118},{"word":"okay","start":1318.345,"end":1318.665,"confidence":0.99316406,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.052058812230825424},{"word":"will","start":1318.665,"end":1318.905,"confidence":0.9970703,"punctuated_word":"Will","sentiment":"neutral","sentiment_score":0.034245483577251434},{"word":"i","start":1318.905,"end":1318.985,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.06337140500545502},{"word":"be","start":1318.985,"end":1319.145,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.06327088177204132},{"word":"having","start":1319.145,"end":1319.465,"confidence":1.0,"punctuated_word":"having","sentiment":"neutral","sentiment_score":0.11371421813964844},{"word":"the","start":1319.465,"end":1319.625,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.1291961669921875},{"word":"dashboard","start":1319.625,"end":1320.125,"confidence":0.99902344,"punctuated_word":"dashboard","sentiment":"neutral","sentiment_score":0.16771720349788666},{"word":"to","start":1320.265,"end":1320.765,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1093452125787735},{"word":"fetch","start":1320.825,"end":1321.225,"confidence":0.9428711,"punctuated_word":"fetch","sentiment":"neutral","sentiment_score":0.12102765589952467},{"word":"the","start":1321.225,"end":1321.385,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.1094226986169815},{"word":"report","start":1321.385,"end":1321.885,"confidence":0.99902344,"punctuated_word":"report?","sentiment":"neutral","sentiment_score":0.1353127360343933},{"word":"lot","start":1325.465,"end":1325.705,"confidence":0.6801758,"punctuated_word":"Lot","sentiment":"neutral","sentiment_score":0.0943666771054268},{"word":"of","start":1325.705,"end":1325.865,"confidence":0.9980469,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.14983980357646942},{"word":"lot","start":1325.865,"end":1326.025,"confidence":0.9604492,"punctuated_word":"lot","sentiment":"neutral","sentiment_score":0.13329072296619415},{"word":"of","start":1326.025,"end":1326.265,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.20000649988651276},{"word":"report","start":1326.265,"end":1326.665,"confidence":0.4885254,"punctuated_word":"report","sentiment":"neutral","sentiment_score":0.19432157278060913},{"word":"will","start":1326.665,"end":1326.825,"confidence":0.8852539,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.04157291352748871},{"word":"be","start":1326.825,"end":1326.985,"confidence":0.9770508,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.07603899389505386},{"word":"there","start":1326.985,"end":1327.485,"confidence":0.7878418,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":0.07238329946994781},{"word":"okay","start":1362.9199,"end":1363.32,"confidence":0.9296875,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.04404449835419655},{"word":"and","start":1363.32,"end":1363.82,"confidence":0.9970703,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.035703446716070175},{"word":"conference","start":1363.88,"end":1364.38,"confidence":0.9970703,"punctuated_word":"conference","sentiment":"neutral","sentiment_score":0.034975335001945496},{"word":"call","start":1364.52,"end":1364.84,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.03799811750650406},{"word":"also","start":1364.84,"end":1365.32,"confidence":0.984375,"punctuated_word":"also","sentiment":"neutral","sentiment_score":0.04616484418511391},{"word":"is","start":1365.32,"end":1365.64,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.04336479678750038},{"word":"there","start":1365.64,"end":1365.96,"confidence":0.98950195,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":0.0312239583581686},{"word":"right","start":1365.96,"end":1366.46,"confidence":0.9914551,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.03349973261356354},{"word":"how","start":1381.0,"end":1381.24,"confidence":1.0,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.029661115258932114},{"word":"many","start":1381.24,"end":1381.5599,"confidence":1.0,"punctuated_word":"many","sentiment":"neutral","sentiment_score":0.02930249273777008},{"word":"numbers","start":1381.5599,"end":1382.0399,"confidence":0.94921875,"punctuated_word":"numbers","sentiment":"neutral","sentiment_score":0.03165968880057335},{"word":"i","start":1382.0399,"end":1382.2,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.03271760046482086},{"word":"can","start":1382.2,"end":1382.52,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.03630053624510765},{"word":"add","start":1382.52,"end":1382.84,"confidence":1.0,"punctuated_word":"add","sentiment":"neutral","sentiment_score":0.03275777027010918},{"word":"in","start":1382.84,"end":1383.08,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.032195158302783966},{"word":"that","start":1383.08,"end":1383.4,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.026979180052876472},{"word":"conference","start":1383.4,"end":1383.88,"confidence":1.0,"punctuated_word":"conference","sentiment":"neutral","sentiment_score":0.014147933572530746},{"word":"call","start":1383.88,"end":1384.2,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.027702195569872856},{"word":"from","start":1384.2,"end":1384.44,"confidence":0.97265625,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.0273946113884449},{"word":"my","start":1384.44,"end":1384.6799,"confidence":0.99902344,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.025557538494467735},{"word":"side","start":1384.6799,"end":1385.1799,"confidence":0.9885254,"punctuated_word":"side?","sentiment":"neutral","sentiment_score":0.021519187837839127},{"word":"that","start":1388.44,"end":1388.76,"confidence":0.56347656,"punctuated_word":"That","sentiment":"neutral","sentiment_score":-0.027811922132968903},{"word":"see","start":1393.48,"end":1393.72,"confidence":0.8967285,"punctuated_word":"see,","sentiment":"neutral","sentiment_score":-0.008304901421070099},{"word":"that","start":1393.72,"end":1393.88,"confidence":0.9980469,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.028341732919216156},{"word":"doesn't","start":1393.88,"end":1394.2,"confidence":1.0,"punctuated_word":"doesn't","sentiment":"neutral","sentiment_score":-0.028610479086637497},{"word":"happen","start":1394.2,"end":1394.6,"confidence":0.99609375,"punctuated_word":"happen","sentiment":"neutral","sentiment_score":-0.025666916742920876},{"word":"on","start":1394.6,"end":1394.76,"confidence":0.99121094,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.03646149113774299},{"word":"a","start":1394.76,"end":1394.84,"confidence":0.95703125,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.024755101650953293},{"word":"very","start":1394.84,"end":1395.1599,"confidence":0.99902344,"punctuated_word":"very","sentiment":"neutral","sentiment_score":-0.02737833559513092},{"word":"frequent","start":1395.1599,"end":1395.64,"confidence":0.99902344,"punctuated_word":"frequent","sentiment":"neutral","sentiment_score":-0.008232001215219498},{"word":"basis","start":1395.64,"end":1396.14,"confidence":0.7775879,"punctuated_word":"basis.","sentiment":"neutral","sentiment_score":-0.011340209282934666},{"word":"but","start":1396.905,"end":1397.305,"confidence":1.0,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.006023779511451721},{"word":"sometimes","start":1397.305,"end":1397.805,"confidence":0.9086914,"punctuated_word":"sometimes","sentiment":"neutral","sentiment_score":-0.0020387154072523117},{"word":"we","start":1398.025,"end":1398.3451,"confidence":0.65478516,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.006820417940616608},{"word":"have","start":1398.3451,"end":1398.505,"confidence":0.99902344,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.005429863929748535},{"word":"to","start":1398.505,"end":1398.665,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.004198145121335983},{"word":"take","start":1398.665,"end":1399.0651,"confidence":0.9946289,"punctuated_word":"take,","sentiment":"neutral","sentiment_score":-0.014522717334330082},{"word":"you","start":1399.0651,"end":1399.2251,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.0173003152012825},{"word":"know","start":1399.2251,"end":1399.625,"confidence":1.0,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.012288923375308514},{"word":"two","start":1399.625,"end":1399.865,"confidence":1.0,"punctuated_word":"two","sentiment":"neutral","sentiment_score":-0.0030520353466272354},{"word":"people","start":1399.865,"end":1400.185,"confidence":1.0,"punctuated_word":"people","sentiment":"neutral","sentiment_score":0.0049379318952560425},{"word":"on","start":1400.185,"end":1400.5851,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.005739804357290268},{"word":"conference","start":1400.5851,"end":1400.985,"confidence":0.94384766,"punctuated_word":"conference","sentiment":"neutral","sentiment_score":-0.027618518099188805},{"word":"call","start":1400.985,"end":1401.305,"confidence":0.9975586,"punctuated_word":"call.","sentiment":"neutral","sentiment_score":-0.01154871005564928},{"word":"i'm","start":1401.305,"end":1401.545,"confidence":0.96850586,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.006326277740299702},{"word":"calling","start":1401.545,"end":1401.865,"confidence":1.0,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":-0.005535997450351715},{"word":"the","start":1401.865,"end":1402.105,"confidence":0.9921875,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0027516745030879974},{"word":"customer","start":1402.105,"end":1402.505,"confidence":0.90356445,"punctuated_word":"customer,","sentiment":"neutral","sentiment_score":-0.01311374083161354},{"word":"then","start":1402.505,"end":1402.745,"confidence":0.98828125,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.007865732535719872},{"word":"i","start":1402.745,"end":1402.8251,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.015088409185409546},{"word":"have","start":1402.8251,"end":1402.985,"confidence":0.99316406,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.013586986809968948},{"word":"to","start":1402.985,"end":1403.145,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.015590926632285118},{"word":"call","start":1403.145,"end":1403.385,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.017121098935604095},{"word":"to","start":1403.385,"end":1403.545,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.020890777930617332},{"word":"the","start":1403.545,"end":1403.785,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.01706644520163536},{"word":"installer","start":1403.785,"end":1404.285,"confidence":0.9067383,"punctuated_word":"installer,","sentiment":"neutral","sentiment_score":-0.016349371522665024},{"word":"and","start":1404.745,"end":1404.985,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.016700033098459244},{"word":"then","start":1404.985,"end":1405.2251,"confidence":1.0,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.008175458759069443},{"word":"i'm","start":1405.2251,"end":1405.4651,"confidence":0.99902344,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.030299950391054153},{"word":"calling","start":1405.4651,"end":1405.865,"confidence":1.0,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":-0.039836734533309937},{"word":"someone","start":1405.865,"end":1406.265,"confidence":0.99902344,"punctuated_word":"someone","sentiment":"neutral","sentiment_score":-0.037219755351543427},{"word":"else","start":1406.265,"end":1406.665,"confidence":0.93774414,"punctuated_word":"else.","sentiment":"neutral","sentiment_score":-0.03387785702943802},{"word":"so","start":1406.665,"end":1407.165,"confidence":0.8535156,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.005398046225309372},{"word":"should","start":1407.385,"end":1407.625,"confidence":0.58740234,"punctuated_word":"should","sentiment":"neutral","sentiment_score":0.012128762900829315},{"word":"be","start":1407.625,"end":1407.9451,"confidence":0.96875,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.004025543108582497},{"word":"four","start":1407.9451,"end":1408.185,"confidence":0.9970703,"punctuated_word":"four","sentiment":"neutral","sentiment_score":0.0052323415875434875},{"word":"people","start":1408.185,"end":1408.5851,"confidence":1.0,"punctuated_word":"people","sentiment":"neutral","sentiment_score":0.01478491723537445},{"word":"on","start":1408.5851,"end":1408.905,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.008780479431152344},{"word":"on","start":1408.905,"end":1409.145,"confidence":0.9970703,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.013493755832314491},{"word":"one","start":1409.145,"end":1409.4651,"confidence":0.8203125,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.011409493163228037},{"word":"call","start":1409.4651,"end":1409.9651,"confidence":0.9951172,"punctuated_word":"call.","sentiment":"neutral","sentiment_score":0.006767927203327417},{"word":"yeah","start":1413.39,"end":1413.63,"confidence":0.99853516,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.01637422665953636},{"word":"i","start":1413.63,"end":1413.71,"confidence":0.9951172,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.003985213115811348},{"word":"think","start":1413.71,"end":1414.21,"confidence":1.0,"punctuated_word":"think","sentiment":"neutral","sentiment_score":0.012932976707816124},{"word":"yeah","start":1419.31,"end":1419.47,"confidence":0.9885254,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.01096515730023384},{"word":"i","start":1419.47,"end":1419.63,"confidence":0.8803711,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.005565579980611801},{"word":"understood","start":1419.63,"end":1420.11,"confidence":0.99609375,"punctuated_word":"understood","sentiment":"neutral","sentiment_score":0.0031680427491664886},{"word":"that","start":1420.11,"end":1420.27,"confidence":0.99365234,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.0054192617535591125},{"word":"i","start":1420.27,"end":1420.43,"confidence":0.98828125,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.002350948750972748},{"word":"understood","start":1420.43,"end":1420.83,"confidence":0.99902344,"punctuated_word":"understood","sentiment":"neutral","sentiment_score":-0.0018364787101745603},{"word":"that","start":1420.83,"end":1421.15,"confidence":0.9975586,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.00402558408677578},{"word":"same","start":1421.15,"end":1421.39,"confidence":0.94628906,"punctuated_word":"Same","sentiment":"neutral","sentiment_score":0.002602953463792801},{"word":"way","start":1421.39,"end":1421.89,"confidence":0.9941406,"punctuated_word":"way","sentiment":"neutral","sentiment_score":0.018265999853610992},{"word":"same","start":1422.19,"end":1422.43,"confidence":0.97802734,"punctuated_word":"same","sentiment":"neutral","sentiment_score":0.009561240673065186},{"word":"way","start":1422.43,"end":1422.93,"confidence":0.81518555,"punctuated_word":"way,","sentiment":"neutral","sentiment_score":0.011150797829031944},{"word":"you","start":1423.15,"end":1423.31,"confidence":0.7998047,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0006924755871295929},{"word":"know","start":1423.31,"end":1423.39,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.001425076276063919},{"word":"okay","start":1423.63,"end":1423.87,"confidence":0.9980469,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.014013686217367647},{"word":"so","start":1423.87,"end":1424.11,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.011088084429502487},{"word":"there","start":1424.11,"end":1424.61,"confidence":0.7626953,"punctuated_word":"there","sentiment":"neutral","sentiment_score":-0.014331363141536713},{"word":"there","start":1424.67,"end":1424.75,"confidence":0.8276367,"punctuated_word":"there","sentiment":"neutral","sentiment_score":-0.02255859971046448},{"word":"is","start":1424.75,"end":1424.99,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.03172612935304642},{"word":"no","start":1424.99,"end":1425.23,"confidence":0.99902344,"punctuated_word":"no","sentiment":"neutral","sentiment_score":-0.02006114646792412},{"word":"this","start":1425.87,"end":1426.0875,"confidence":0.76123047,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.03140237554907799},{"word":"is","start":1426.0875,"end":1426.305,"confidence":0.97265625,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.02733336016535759},{"word":"this","start":1426.385,"end":1426.7051,"confidence":0.9633789,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.0132032111287117},{"word":"feature","start":1426.7051,"end":1427.025,"confidence":0.9902344,"punctuated_word":"feature","sentiment":"neutral","sentiment_score":-0.006977465003728867},{"word":"is","start":1427.025,"end":1427.185,"confidence":0.9951172,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.007216986268758774},{"word":"included","start":1427.185,"end":1427.665,"confidence":1.0,"punctuated_word":"included","sentiment":"neutral","sentiment_score":-0.000036228448152542114},{"word":"in","start":1427.665,"end":1427.8251,"confidence":0.99902344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.0065856799483299255},{"word":"that","start":1427.8251,"end":1427.9851,"confidence":0.9133301,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.0023915115743875504},{"word":"right","start":1427.9851,"end":1428.4851,"confidence":1.0,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.01947347447276115},{"word":"and","start":1431.425,"end":1431.745,"confidence":0.9980469,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.031042858958244324},{"word":"this","start":1431.745,"end":1432.145,"confidence":0.9970703,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.050345830619335175},{"word":"cost","start":1432.145,"end":1432.625,"confidence":0.9980469,"punctuated_word":"cost","sentiment":"neutral","sentiment_score":0.05834311991930008},{"word":"includes","start":1432.625,"end":1433.125,"confidence":1.0,"punctuated_word":"includes","sentiment":"neutral","sentiment_score":0.05013144761323929},{"word":"all","start":1434.0651,"end":1434.305,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.05589989945292473},{"word":"the","start":1434.305,"end":1434.4651,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.050694093108177185},{"word":"numbers","start":1434.4651,"end":1434.9651,"confidence":1.0,"punctuated_word":"numbers","sentiment":"neutral","sentiment_score":0.03641179949045181},{"word":"i","start":1435.3451,"end":1435.505,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.04228997603058815},{"word":"can","start":1435.505,"end":1435.8251,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.04934438318014145},{"word":"call","start":1435.8251,"end":1436.145,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.03666257858276367},{"word":"to","start":1436.145,"end":1436.545,"confidence":0.9863281,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.039824794977903366},{"word":"in","start":1436.545,"end":1436.7051,"confidence":0.9951172,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.030489198863506317},{"word":"australia","start":1436.7051,"end":1437.2051,"confidence":0.98657227,"punctuated_word":"Australia.","sentiment":"neutral","sentiment_score":0.02797345444560051},{"word":"am","start":1437.3451,"end":1437.505,"confidence":1.0,"punctuated_word":"Am","sentiment":"neutral","sentiment_score":0.03180812671780586},{"word":"i","start":1437.505,"end":1437.665,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.038642823696136475},{"word":"right","start":1437.665,"end":1438.0651,"confidence":0.9970703,"punctuated_word":"right?","sentiment":"neutral","sentiment_score":0.03404760733246803},{"word":"the","start":1438.0651,"end":1438.305,"confidence":0.9921875,"punctuated_word":"The","sentiment":"neutral","sentiment_score":0.030483046546578407},{"word":"mobile","start":1438.305,"end":1438.625,"confidence":1.0,"punctuated_word":"mobile","sentiment":"neutral","sentiment_score":0.02412321604788303},{"word":"number","start":1438.625,"end":1439.025,"confidence":0.99902344,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.023338306695222855},{"word":"landline","start":1439.025,"end":1439.505,"confidence":0.9975586,"punctuated_word":"landline","sentiment":"neutral","sentiment_score":0.02093171700835228},{"word":"number","start":1439.505,"end":1440.005,"confidence":0.9790039,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.021820122376084328},{"word":"the","start":1440.8601,"end":1441.02,"confidence":0.95947266,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.027517687529325485},{"word":"1300","start":1441.02,"end":1441.7401,"confidence":0.9970703,"punctuated_word":"1300","sentiment":"neutral","sentiment_score":0.016621846705675125},{"word":"number","start":1441.7401,"end":1442.06,"confidence":0.9951172,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.01738632284104824},{"word":"1800","start":1442.06,"end":1442.78,"confidence":0.9983724,"punctuated_word":"1800","sentiment":"neutral","sentiment_score":0.01916762627661228},{"word":"number","start":1442.78,"end":1443.28,"confidence":0.8171387,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":0.01839981973171234},{"word":"there","start":1443.66,"end":1443.9801,"confidence":0.98535156,"punctuated_word":"There","sentiment":"neutral","sentiment_score":0.021649714559316635},{"word":"are","start":1443.9801,"end":1444.2201,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.026078078895807263},{"word":"six","start":1444.2201,"end":1444.54,"confidence":1.0,"punctuated_word":"six","sentiment":"neutral","sentiment_score":0.017836250364780426},{"word":"digits","start":1444.54,"end":1445.04,"confidence":0.6677246,"punctuated_word":"digits,","sentiment":"neutral","sentiment_score":0.024256668984889984},{"word":"special","start":1445.26,"end":1445.66,"confidence":0.9951172,"punctuated_word":"special","sentiment":"neutral","sentiment_score":0.018390707671642303},{"word":"numbers","start":1445.66,"end":1446.14,"confidence":0.9951172,"punctuated_word":"numbers","sentiment":"neutral","sentiment_score":0.02170209214091301},{"word":"also","start":1446.14,"end":1446.64,"confidence":0.91137695,"punctuated_word":"also.","sentiment":"neutral","sentiment_score":0.015114698559045792},{"word":"all","start":1451.8201,"end":1452.06,"confidence":0.9941406,"punctuated_word":"All","sentiment":"neutral","sentiment_score":0.029783396050333977},{"word":"included","start":1452.06,"end":1452.56,"confidence":0.9645996,"punctuated_word":"included.","sentiment":"neutral","sentiment_score":0.029736941680312157},{"word":"alright","start":1452.6201,"end":1453.1201,"confidence":0.99902344,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.10690073668956757},{"word":"okay","start":1453.445,"end":1453.945,"confidence":0.9995117,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.1700708568096161},{"word":"perfectly","start":1454.645,"end":1455.125,"confidence":0.9921875,"punctuated_word":"Perfectly","sentiment":"positive","sentiment_score":0.40028542280197144},{"word":"fine","start":1455.125,"end":1455.525,"confidence":0.9926758,"punctuated_word":"fine.","sentiment":"positive","sentiment_score":0.3682011365890503},{"word":"ross","start":1455.525,"end":1455.845,"confidence":0.96606445,"punctuated_word":"Ross,","sentiment":"neutral","sentiment_score":0.231302872300148},{"word":"you","start":1455.845,"end":1456.085,"confidence":0.99121094,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.22059835493564608},{"word":"know","start":1456.085,"end":1456.245,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.23972603678703308},{"word":"what","start":1456.245,"end":1456.485,"confidence":0.99902344,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.18923568725585935},{"word":"to","start":1456.485,"end":1456.565,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.14963875710964203},{"word":"do","start":1456.565,"end":1456.725,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.12742596864700317},{"word":"now","start":1456.725,"end":1456.965,"confidence":0.98950195,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":0.15611566603183746},{"word":"okay","start":1456.965,"end":1457.465,"confidence":0.99853516,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.11263717710971832},{"word":"that's","start":1463.205,"end":1463.445,"confidence":0.80688477,"punctuated_word":"That's","sentiment":"positive","sentiment_score":0.5819144248962402},{"word":"wonderful","start":1463.445,"end":1463.945,"confidence":0.86035156,"punctuated_word":"wonderful.","sentiment":"positive","sentiment_score":0.5845768451690674},{"word":"wonderful","start":1464.165,"end":1464.665,"confidence":0.9614258,"punctuated_word":"Wonderful.","sentiment":"positive","sentiment_score":0.4957216680049896},{"word":"looking","start":1464.805,"end":1465.125,"confidence":0.9873047,"punctuated_word":"Looking","sentiment":"neutral","sentiment_score":0.22199395298957825},{"word":"for","start":1465.125,"end":1465.365,"confidence":0.90625,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.12040119618177414},{"word":"for","start":1465.365,"end":1465.605,"confidence":0.9707031,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.17274677753448486},{"word":"that","start":1465.605,"end":1465.845,"confidence":0.9885254,"punctuated_word":"that.","sentiment":"positive","sentiment_score":0.3831682801246643},{"word":"okay","start":1465.845,"end":1466.31,"confidence":0.9526367,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.18121427297592163},{"word":"and","start":1467.27,"end":1467.51,"confidence":1.0,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.1285380721092224},{"word":"and","start":1467.51,"end":1467.91,"confidence":0.9741211,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.05654142051935196},{"word":"if","start":1467.91,"end":1468.2301,"confidence":0.99121094,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.007756130769848824},{"word":"if","start":1468.2301,"end":1468.4701,"confidence":0.7529297,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.08482830226421356},{"word":"i","start":1468.4701,"end":1468.7101,"confidence":0.9873047,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1355617791414261},{"word":"i","start":1468.79,"end":1468.9501,"confidence":0.32250977,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.16847917437553406},{"word":"lost","start":1468.9501,"end":1469.1901,"confidence":0.9658203,"punctuated_word":"lost","sentiment":"neutral","sentiment_score":-0.12418259680271149},{"word":"one","start":1469.1901,"end":1469.43,"confidence":0.98095703,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.15084372460842133},{"word":"thing","start":1469.43,"end":1469.5901,"confidence":0.9577637,"punctuated_word":"thing.","sentiment":"neutral","sentiment_score":-0.07287827134132385},{"word":"if","start":1469.5901,"end":1469.8301,"confidence":0.99902344,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.21530431509017944},{"word":"i","start":1469.8301,"end":1469.91,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.21742692589759827},{"word":"don't","start":1469.91,"end":1470.15,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.2770458459854126},{"word":"receive","start":1470.15,"end":1470.55,"confidence":0.99902344,"punctuated_word":"receive","sentiment":"neutral","sentiment_score":-0.30776530504226685},{"word":"your","start":1470.55,"end":1470.7101,"confidence":0.99121094,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.2983552813529968},{"word":"call","start":1470.7101,"end":1471.2101,"confidence":0.9719238,"punctuated_word":"call,","sentiment":"neutral","sentiment_score":-0.21698683500289917},{"word":"okay","start":1471.43,"end":1471.8301,"confidence":0.9819336,"punctuated_word":"okay,","sentiment":"neutral","sentiment_score":-0.1683249473571777},{"word":"maybe","start":1471.8301,"end":1472.15,"confidence":1.0,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":-0.24562343955039975},{"word":"i","start":1472.15,"end":1472.31,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.2547667622566223},{"word":"will","start":1472.31,"end":1472.55,"confidence":0.96533203,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.26239949464797974},{"word":"go","start":1472.55,"end":1472.63,"confidence":0.38476562,"punctuated_word":"go","sentiment":"neutral","sentiment_score":-0.2475868463516235},{"word":"i'll","start":1472.7101,"end":1473.03,"confidence":0.9926758,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.2503768801689148},{"word":"be","start":1473.03,"end":1473.1901,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.2266596406698227},{"word":"on","start":1473.1901,"end":1473.43,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.26034578680992126},{"word":"another","start":1473.43,"end":1473.8301,"confidence":1.0,"punctuated_word":"another","sentiment":"neutral","sentiment_score":-0.2178906947374344},{"word":"call","start":1473.8301,"end":1474.2301,"confidence":0.99316406,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.250144362449646},{"word":"or","start":1474.2301,"end":1474.4701,"confidence":0.99121094,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.21346917748451233},{"word":"busy","start":1474.4701,"end":1474.9501,"confidence":0.8354492,"punctuated_word":"busy","sentiment":"neutral","sentiment_score":-0.28803178668022156},{"word":"something","start":1474.9501,"end":1475.3501,"confidence":0.8840332,"punctuated_word":"something,","sentiment":"neutral","sentiment_score":-0.18360525369644165},{"word":"you","start":1475.3501,"end":1475.51,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.19227369129657745},{"word":"know","start":1475.51,"end":1475.75,"confidence":0.9885254,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.17806954681873322},{"word":"in","start":1475.75,"end":1475.91,"confidence":0.45458984,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.221160888671875},{"word":"with","start":1475.91,"end":1476.15,"confidence":0.4970703,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.22418156266212463},{"word":"something","start":1476.15,"end":1476.65,"confidence":0.9741211,"punctuated_word":"something.","sentiment":"neutral","sentiment_score":-0.17046982049942017},{"word":"so","start":1477.1101,"end":1477.6101,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.03588658571243286},{"word":"you","start":1478.0701,"end":1478.31,"confidence":0.73095703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.08193007856607437},{"word":"you","start":1478.31,"end":1478.55,"confidence":0.9760742,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.06365276128053665},{"word":"i","start":1478.63,"end":1478.79,"confidence":0.9482422,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.03907032310962677},{"word":"allow","start":1478.79,"end":1479.1101,"confidence":0.31958008,"punctuated_word":"allow","sentiment":"neutral","sentiment_score":-0.00577189028263092},{"word":"you","start":1479.1101,"end":1479.27,"confidence":0.65966797,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.010565370321273804},{"word":"to","start":1479.27,"end":1479.43,"confidence":0.98828125,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.012747213244438171},{"word":"chase","start":1479.43,"end":1479.75,"confidence":0.6074219,"punctuated_word":"chase","sentiment":"neutral","sentiment_score":-0.04489503800868988},{"word":"up","start":1479.75,"end":1479.8301,"confidence":0.9873047,"punctuated_word":"up","sentiment":"neutral","sentiment_score":-0.05067089945077896},{"word":"with","start":1479.8301,"end":1479.9901,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.03807559609413147},{"word":"me","start":1479.9901,"end":1480.2301,"confidence":0.9995117,"punctuated_word":"me.","sentiment":"neutral","sentiment_score":-0.03776690363883972},{"word":"okay","start":1480.2301,"end":1480.7301,"confidence":0.9995117,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":-0.009261038154363632},{"word":"alright","start":1484.945,"end":1485.265,"confidence":0.9848633,"punctuated_word":"Alright,","sentiment":"neutral","sentiment_score":0.2830446660518646},{"word":"buddy","start":1485.265,"end":1485.765,"confidence":0.935791,"punctuated_word":"buddy.","sentiment":"neutral","sentiment_score":0.3169148564338684},{"word":"perfectly","start":1488.545,"end":1489.025,"confidence":0.98168945,"punctuated_word":"Perfectly","sentiment":"positive","sentiment_score":0.7324346303939819},{"word":"fine","start":1489.025,"end":1489.525,"confidence":0.97265625,"punctuated_word":"fine.","sentiment":"positive","sentiment_score":0.5383204221725464},{"word":"no","start":1489.985,"end":1490.145,"confidence":0.984375,"punctuated_word":"No","sentiment":"positive","sentiment_score":0.5907626748085022},{"word":"problem","start":1490.145,"end":1490.545,"confidence":0.9980469,"punctuated_word":"problem","sentiment":"positive","sentiment_score":0.6026132702827454},{"word":"at","start":1490.545,"end":1490.705,"confidence":0.9838867,"punctuated_word":"at","sentiment":"positive","sentiment_score":0.536139190196991},{"word":"all","start":1490.705,"end":1491.025,"confidence":1.0,"punctuated_word":"all.","sentiment":"positive","sentiment_score":0.6726948618888855},{"word":"i","start":1491.025,"end":1491.185,"confidence":0.75927734,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.7910513877868652},{"word":"appreciate","start":1491.185,"end":1491.585,"confidence":0.99902344,"punctuated_word":"appreciate","sentiment":"positive","sentiment_score":0.7234166264533997},{"word":"you","start":1491.585,"end":1491.825,"confidence":0.7435303,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.7573625445365906},{"word":"bye","start":1491.825,"end":1491.985,"confidence":0.99902344,"punctuated_word":"Bye","sentiment":"positive","sentiment_score":0.3519015908241272},{"word":"bye","start":1491.985,"end":1492.485,"confidence":0.99902344,"punctuated_word":"bye.","sentiment":"neutral","sentiment_score":-0.1181667298078537}],"paragraphs":{"transcript":"\nHello? Yeah. This is Wilson here. Absolutely fine. Also, you Yeah.\n\nGradually picking up. Oh, is it still? No. Maybe maybe busy for some other task, but, yeah, let me let me know. This is for okay.\n\nHow would it be easy to add any users? How will it be easy to increase the user? Can you hear me? Okay. Okay.\n\nSo yeah. No. Let's say let's say, you know, if we switch to you and later on, if I need few more numbers, How how easy will that will that be? Will it take one to two days? Okay.\n\nAlright. Okay. Okay. Okay. And okay.\n\nSo this recording this recording will come by default. Right? Call recordings. Okay. And and okay.\n\nI'm just trying to recall one question I asked to that technical guy that what if I want to hear I want to listen the call when somebody was on call and without notifying him if I want to listen to that call for my training purpose. Alright. Can you can you verify it with him? I think I'm I'm in that impression that he was saying he was saying that he like, we like, you guys don't have that feature right now, but you you are planning to do that. No.\n\nNo. Not AI automation About listening the current calls. Yes. Okay. And I just wanted to recall what he told me about about what we call quotation.\n\nThe number no. No. Not quotation. Not the price. Not the amount.\n\nThe quotation porting of the numbers. Yeah. He said something that we give you temporary numbers and something like that while we two to six weeks time. Okay. And so will it behave like any customer calls on a 1800 number which we are using right now?\n\nAnd the mobile numbers we using right now, if any customer dials that number, will be able to receive that call, or or will we have to provide them our numbers? Okay. Okay. Alright. So there would not be any disturbance with those current numbers.\n\nRight? The like and at the end. Alright. Alright. And at the end of the process, you will become the routing service provider for those numbers.\n\nRight? Okay. Just give me one moment. Should I have received your email from Ross? Hold on a moment.\n\nOkay. Okay. Did you send it to Wilson's email address, or which email address do you send that code? Alright. Okay.\n\nLet me search that email. One moment. It's yeah. Custom IVR and call routing setup. 350.\n\nIt is auto attendant configuration. What is that? Auto attendant configuration. It is written here for 3 No. No.\n\nNo. No. I I'm I'm seeing your email right now, the proposal. Okay. It says number two, once off setup and migration investment.\n\nOkay? If you look at that in the description, it says custom IVR and call routing setup. That includes auto attendant configuration. What is that? I don't think so.\n\nThis is something related to IVR. Official meeting upload and call flow mapping. Okay. Okay. Absolutely fine, mate.\n\nAre you? Okay. I have this question. What is auto attendant configuration? Right.\n\nOkay. And what if I want to change it later on? Yeah. We we can do that. I know that.\n\nBut will it be chargeable, changing in that? Alright. Okay. Second thing, professional greeting uploads. What is that?\n\nAlright. Okay. Okay. Okay. And what is call flow mapping?\n\nRight. I understand. I understand. Okay. Alright.\n\nAnd Ross said that this porting of the numbers would take four to six weeks time. Ucommerce. Business com. And during this number, you'll be providing me a temporary Temporary numbers. Okay.\n\nSo if any customer calls on my number, will that call be going through? So during this so during this temporary period of time, the numbers you'll be providing me, So will we have to share those numbers to the customer or and they will have to call on those numbers? Or So okay. Okay. Okay.\n\nSo you you mean to say do you mean to say that if I'll if I'll call someone, which number will be displayed on that screen? Then, you know, the temporary number, that number will show up. Alright. And, apparently, if the customer has to call back to me, on which number should they be requiring to call? Nine.\n\nNo. I understand the procedure, but this was the question I had in my mind. So if I call if I do outgoing call, that other party will be seeing my temporary number. Right? Mhmm.\n\nOkay. Okay. Yeah, okay, okay, okay, I I asked one question for which I couldn't recollect. And what what answer did you give for that? If somebody is on call and if I want to listen to that call without notifying him.\n\nIs that facility available? I I thought I thought you said that you are still, you know, working on that. Alright. Okay. And okay.\n\nWhat about the pricing? Do I have to talk to you or to us? Yeah. I wanted to ask you about a little more workout on this because we are planning to expand our team. So later on so say, for example, this is now you have given me the code for 11 numbers.\n\nRight? Alright. So in total, including that one eight hundred number and 10 direct line numbers, it will be 365 in total. Is that so? Per month?\n\nNo. Okay. Okay. Okay. Perfectly fine.\n\nSo 330Plus20Plus15. Okay. And this is x GST. So 365 plus GST. That means somewhere around $400.\n\nOkay. Yeah. Yeah. It's Ross is listening to us. Right?\n\nOkay. Okay. Ross, give me your you know, the best one. Okay. And if I have to add any any of the number, let's take an example.\n\nIf it is 10 number now and if we want to increase it to 15, like, five more numbers if we want to add, Then what should be the estimated amount per month? Two dollar per user? Yes. Yes. I have the quote in front of me.\n\nYeah. I have two yeah. I have the price here. 30 dollar per user. Is that so?\n\nAnd what is this 2 dollar per user? What is this $2 per user? Local direct inward. Uh-huh. So this quote is for the landline number?\n\nNo. No. No. I I think I mentioned very clearly in the first call that we all have his mobile number. Okay.\n\nRoss, can you can you please amend this quote and send it to me with the best price better price than this? Sorry? As of now yeah. As of now, 10 only as per the current usage, but I'm I'm I'm recruiting people. Okay?\n\nSo once the team will increase, I will let you know how many numbers to increase. Alright. Step by step. Perfectly fine. Perfectly fine.\n\nOkay. You said that feature is already added, and the other features are already added? Okay. Will I be having the dashboard to fetch the report? Lot of lot of report will be there.\n\nOkay. And conference call also is there. Right? How many numbers I can add in that conference call from my side? That see, that doesn't happen on a very frequent basis.\n\nBut sometimes we have to take, you know, two people on conference call. I'm calling the customer, then I have to call to the installer, and then I'm calling someone else. So should be four people on on one call. Yeah. I think yeah.\n\nI understood that. I understood that. Same way same way, you know okay. So there there is no this is this feature is included in that. Right?\n\nAnd this cost includes all the numbers I can call to in Australia. Am I right? The mobile number, landline number, the 1300 number, 1800 number. There are six digits, special numbers also. All included.\n\nAlright. Okay. Perfectly fine. Ross, you know what to do now. Okay?\n\nThat's wonderful. Wonderful. Looking for for that. Okay? And and if if I I lost one thing.\n\nIf I don't receive your call, okay, maybe I will go I'll be on another call or busy something, you know, in with something. So you you I allow you to chase up with me. Okay? Alright, buddy. Perfectly fine.\n\nNo problem at all. I appreciate you. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":3.28,"end":3.78,"sentiment":"neutral","sentiment_score":0.01933394931256771},{"text":"Yeah.","start":6.08,"end":6.3199997,"sentiment":"neutral","sentiment_score":0.1492442786693573},{"text":"This is Wilson here.","start":6.3199997,"end":7.54,"sentiment":"neutral","sentiment_score":0.16882730647921562},{"text":"Absolutely fine.","start":12.48,"end":13.44,"sentiment":"positive","sentiment_score":0.6781614422798157},{"text":"Also, you Yeah.","start":13.44,"end":21.815,"sentiment":"positive","sentiment_score":0.5343027909596761}],"sentiment":"positive","sentiment_score":0.34573806466704066,"num_words":11,"start":3.28,"end":21.815},{"sentences":[{"text":"Gradually picking up.","start":21.815,"end":23.275,"sentiment":"neutral","sentiment_score":0.25553243855635327},{"text":"Oh, is it still?","start":28.95,"end":32.81,"sentiment":"neutral","sentiment_score":-0.08688236307352781},{"text":"No.","start":34.47,"end":34.79,"sentiment":"neutral","sentiment_score":-0.1188998445868492},{"text":"Maybe maybe busy for some other task, but, yeah, let me let me know.","start":34.79,"end":40.010002,"sentiment":"neutral","sentiment_score":-0.053989117832056115},{"text":"This is for okay.","start":41.11,"end":43.025,"sentiment":"neutral","sentiment_score":0.05312105640769005}],"sentiment":"neutral","sentiment_score":-0.009353669431920234,"num_words":26,"start":21.815,"end":43.025},{"sentences":[{"text":"How would it be easy to add any users?","start":44.765,"end":48.065,"sentiment":"neutral","sentiment_score":0.09146483656432894},{"text":"How will it be easy to increase the user?","start":54.605,"end":58.93,"sentiment":"neutral","sentiment_score":-0.0029994377659426797},{"text":"Can you hear me?","start":59.79,"end":60.85,"sentiment":"neutral","sentiment_score":-0.023093026597052813},{"text":"Okay.","start":65.15,"end":65.39,"sentiment":"neutral","sentiment_score":0.030563585460186005},{"text":"Okay.","start":65.39,"end":65.89,"sentiment":"neutral","sentiment_score":0.02667543850839138}],"sentiment":"neutral","sentiment_score":0.031710646115243435,"num_words":24,"start":44.765,"end":65.89},{"sentences":[{"text":"So yeah.","start":65.95,"end":70.05,"sentiment":"neutral","sentiment_score":0.013088973239064217},{"text":"No.","start":72.575005,"end":72.815,"sentiment":"neutral","sentiment_score":-0.06855247914791107},{"text":"Let's say let's say, you know, if we switch to you and later on, if I need few more numbers, How how easy will that will that be?","start":72.815,"end":90.67,"sentiment":"neutral","sentiment_score":-0.006825676121349845},{"text":"Will it take one to two days?","start":97.37,"end":99.07,"sentiment":"neutral","sentiment_score":0.04591249727777073},{"text":"Okay.","start":102.255,"end":102.575,"sentiment":"neutral","sentiment_score":0.01954658329486847}],"sentiment":"neutral","sentiment_score":0.0027548871838893644,"num_words":39,"start":65.95,"end":102.575},{"sentences":[{"text":"Alright.","start":102.575,"end":102.895,"sentiment":"neutral","sentiment_score":0.008093571290373802},{"text":"Okay.","start":102.895,"end":103.395,"sentiment":"neutral","sentiment_score":-0.05417173355817795},{"text":"Okay.","start":113.375,"end":113.875,"sentiment":"neutral","sentiment_score":-0.03973083570599556},{"text":"Okay.","start":114.335,"end":114.735,"sentiment":"neutral","sentiment_score":-0.013655158691108229},{"text":"And okay.","start":114.735,"end":116.950005,"sentiment":"neutral","sentiment_score":0.016894911415874958}],"sentiment":"neutral","sentiment_score":-0.010945722305526337,"num_words":6,"start":102.575,"end":116.950005},{"sentences":[{"text":"So this recording this recording will come by default.","start":116.950005,"end":121.130005,"sentiment":"neutral","sentiment_score":0.005021738302376535},{"text":"Right?","start":121.19,"end":121.69,"sentiment":"neutral","sentiment_score":0.00975174643099308},{"text":"Call recordings.","start":122.310005,"end":123.130005,"sentiment":"neutral","sentiment_score":-0.006333344615995884},{"text":"Okay.","start":125.590004,"end":126.090004,"sentiment":"neutral","sentiment_score":0.01089324802160263},{"text":"And and okay.","start":126.55,"end":128.07,"sentiment":"neutral","sentiment_score":0.017147043099006016}],"sentiment":"neutral","sentiment_score":0.006538442452438176,"num_words":16,"start":116.950005,"end":128.07},{"sentences":[{"text":"I'm just trying to recall one question I asked to that technical guy that what if I want to hear I want to listen the call when somebody was on call and without notifying him if I want to listen to that call for my training purpose.","start":128.07,"end":146.08,"sentiment":"neutral","sentiment_score":-0.030090436517716722},{"text":"Alright.","start":161.935,"end":162.435,"sentiment":"neutral","sentiment_score":0.04408355802297592},{"text":"Can you can you verify it with him?","start":162.495,"end":164.515,"sentiment":"neutral","sentiment_score":0.01125279301777482},{"text":"I think I'm I'm in that impression that he was saying he was saying that he like, we like, you guys don't have that feature right now, but you you are planning to do that.","start":164.735,"end":177.21,"sentiment":"neutral","sentiment_score":-0.049937860401613375},{"text":"No.","start":184.15001,"end":184.39,"sentiment":"negative","sentiment_score":-0.34742647409439087}],"sentiment":"neutral","sentiment_score":-0.03668908915563446,"num_words":92,"start":128.07,"end":184.39},{"sentences":[{"text":"No.","start":184.39,"end":184.71,"sentiment":"negative","sentiment_score":-0.356092631816864},{"text":"Not AI automation About listening the current calls.","start":184.71,"end":188.685,"sentiment":"neutral","sentiment_score":-0.2593004498630762},{"text":"Yes.","start":198.905,"end":199.35,"sentiment":"neutral","sentiment_score":0.0340096578001976},{"text":"Okay.","start":207.99,"end":208.49,"sentiment":"neutral","sentiment_score":0.0161307230591774},{"text":"And I just wanted to recall what he told me about about what we call quotation.","start":208.79001,"end":220.80501,"sentiment":"neutral","sentiment_score":0.004083454376086593}],"sentiment":"neutral","sentiment_score":-0.0857415029572116,"num_words":27,"start":184.39,"end":220.80501},{"sentences":[{"text":"The number no.","start":224.065,"end":226.395,"sentiment":"neutral","sentiment_score":-0.05752456684907278},{"text":"No.","start":226.395,"end":226.86,"sentiment":"neutral","sentiment_score":-0.1797083169221878},{"text":"Not quotation.","start":227.1,"end":228.16,"sentiment":"neutral","sentiment_score":-0.20067402720451355},{"text":"Not the price.","start":228.22,"end":229.18001,"sentiment":"neutral","sentiment_score":-0.1622363676627477},{"text":"Not the amount.","start":229.18001,"end":230.06,"sentiment":"neutral","sentiment_score":-0.092169684668382}],"sentiment":"neutral","sentiment_score":-0.12640401907265186,"num_words":12,"start":224.065,"end":230.06},{"sentences":[{"text":"The quotation porting of the numbers.","start":230.06,"end":233.04,"sentiment":"neutral","sentiment_score":-0.03816748782992363},{"text":"Yeah.","start":235.74,"end":236.24,"sentiment":"neutral","sentiment_score":0.004420110955834389},{"text":"He said something that we give you temporary numbers and something like that while we two to six weeks time.","start":237.9,"end":251.985,"sentiment":"neutral","sentiment_score":-0.0048546334728598595},{"text":"Okay.","start":259.15,"end":259.55,"sentiment":"neutral","sentiment_score":0.07037106156349182},{"text":"And so will it behave like any customer calls on a 1800 number which we are using right now?","start":259.55,"end":267.56998,"sentiment":"neutral","sentiment_score":0.04967389334189264}],"sentiment":"neutral","sentiment_score":0.01473399041656484,"num_words":47,"start":230.06,"end":267.56998},{"sentences":[{"text":"And the mobile numbers we using right now, if any customer dials that number, will be able to receive that call, or or will we have to provide them our numbers?","start":268.19,"end":281.135,"sentiment":"neutral","sentiment_score":0.05205416565220202},{"text":"Okay.","start":287.92,"end":288.4,"sentiment":"neutral","sentiment_score":0.12545615434646606},{"text":"Okay.","start":288.4,"end":288.9,"sentiment":"neutral","sentiment_score":0.14243289828300476},{"text":"Alright.","start":290.24,"end":290.64,"sentiment":"neutral","sentiment_score":0.2045184075832367},{"text":"So there would not be any disturbance with those current numbers.","start":290.64,"end":295.12,"sentiment":"neutral","sentiment_score":0.12971473214301196}],"sentiment":"neutral","sentiment_score":0.07806552553342448,"num_words":45,"start":268.19,"end":295.12},{"sentences":[{"text":"Right?","start":295.12,"end":295.6,"sentiment":"neutral","sentiment_score":0.2127564549446106},{"text":"The like and at the end.","start":295.6,"end":297.78,"sentiment":"neutral","sentiment_score":0.1377920669813951},{"text":"Alright.","start":299.505,"end":299.905,"sentiment":"neutral","sentiment_score":0.19619488716125488},{"text":"Alright.","start":299.905,"end":300.305,"sentiment":"neutral","sentiment_score":0.20836541056632996},{"text":"And at the end of the process, you will become the routing service provider for those numbers.","start":300.305,"end":307.585,"sentiment":"neutral","sentiment_score":0.17415965085520463}],"sentiment":"neutral","sentiment_score":0.1694147391961171,"num_words":26,"start":295.12,"end":307.585},{"sentences":[{"text":"Right?","start":307.585,"end":308.085,"sentiment":"neutral","sentiment_score":0.10417753458023073},{"text":"Okay.","start":312.305,"end":312.805,"sentiment":"neutral","sentiment_score":0.06433169543743134},{"text":"Just give me one moment.","start":315.19998,"end":316.58,"sentiment":"neutral","sentiment_score":0.04535272344946861},{"text":"Should I have received your email from Ross?","start":316.96,"end":322.5,"sentiment":"neutral","sentiment_score":0.01081998459994793},{"text":"Hold on a moment.","start":332.355,"end":333.335,"sentiment":"neutral","sentiment_score":0.0005431356839835639}],"sentiment":"neutral","sentiment_score":0.02547396141055383,"num_words":19,"start":307.585,"end":333.335},{"sentences":[{"text":"Okay.","start":342.13,"end":342.63,"sentiment":"neutral","sentiment_score":0.017386816442012787},{"text":"Okay.","start":357.635,"end":357.95502,"sentiment":"neutral","sentiment_score":0.01865515671670437},{"text":"Did you send it to Wilson's email address, or which email address do you send that code?","start":357.95502,"end":362.855,"sentiment":"neutral","sentiment_score":0.008118140127728967},{"text":"Alright.","start":369.475,"end":369.875,"sentiment":"neutral","sentiment_score":0.04317593201994896},{"text":"Okay.","start":369.875,"end":370.195,"sentiment":"neutral","sentiment_score":0.04228506609797478}],"sentiment":"neutral","sentiment_score":0.012357683497525397,"num_words":21,"start":342.13,"end":370.195},{"sentences":[{"text":"Let me search that email.","start":370.195,"end":371.815,"sentiment":"neutral","sentiment_score":0.029932579770684243},{"text":"One moment.","start":388.16998,"end":388.90997,"sentiment":"neutral","sentiment_score":0.04134169593453407},{"text":"It's yeah.","start":400.98,"end":407.64,"sentiment":"neutral","sentiment_score":0.03794718720018864},{"text":"Custom IVR and call routing setup.","start":414.275,"end":417.255,"sentiment":"neutral","sentiment_score":0.019665482609222334},{"text":"350.","start":418.51498,"end":419.335,"sentiment":"neutral","sentiment_score":0.00947707425802946}],"sentiment":"neutral","sentiment_score":0.02723191468976438,"num_words":16,"start":370.195,"end":419.335},{"sentences":[{"text":"It is auto attendant configuration.","start":421.07498,"end":424.135,"sentiment":"neutral","sentiment_score":0.0033451341092586516},{"text":"What is that?","start":424.435,"end":425.495,"sentiment":"neutral","sentiment_score":-0.01056472398340702},{"text":"Auto attendant configuration.","start":431.49,"end":433.19,"sentiment":"neutral","sentiment_score":-0.02918718320628007},{"text":"It is written here for 3 No.","start":439.73,"end":443.085,"sentiment":"neutral","sentiment_score":-0.05238730167703969},{"text":"No.","start":443.085,"end":443.245,"sentiment":"neutral","sentiment_score":-0.12613655626773834}],"sentiment":"neutral","sentiment_score":-0.03133566942262022,"num_words":19,"start":421.07498,"end":443.245},{"sentences":[{"text":"No.","start":443.245,"end":443.43698,"sentiment":"neutral","sentiment_score":-0.15063893795013428},{"text":"No.","start":443.43698,"end":443.629,"sentiment":"neutral","sentiment_score":-0.20874781906604767},{"text":"I I'm I'm seeing your email right now, the proposal.","start":443.629,"end":446.865,"sentiment":"neutral","sentiment_score":-0.0729318480938673},{"text":"Okay.","start":447.645,"end":448.125,"sentiment":"neutral","sentiment_score":0.005904443562030792},{"text":"It says number two, once off setup and migration investment.","start":448.125,"end":453.985,"sentiment":"neutral","sentiment_score":0.009722782112658025}],"sentiment":"neutral","sentiment_score":-0.04285099883766278,"num_words":23,"start":443.245,"end":453.985},{"sentences":[{"text":"Okay?","start":454.285,"end":454.785,"sentiment":"neutral","sentiment_score":0.0005724532529711723},{"text":"If you look at that in the description, it says custom IVR and call routing setup.","start":457.69,"end":465.22998,"sentiment":"neutral","sentiment_score":-0.0024185774382203817},{"text":"That includes auto attendant configuration.","start":466.57,"end":469.71,"sentiment":"neutral","sentiment_score":-0.0010811291635036472},{"text":"What is that?","start":470.725,"end":478.435,"sentiment":"neutral","sentiment_score":-0.0001524792363246282},{"text":"I don't think so.","start":488.05002,"end":489.19,"sentiment":"neutral","sentiment_score":-0.12228499352931976}],"sentiment":"neutral","sentiment_score":-0.018383718738011246,"num_words":29,"start":454.285,"end":489.19},{"sentences":[{"text":"This is something related to IVR.","start":489.81,"end":491.75,"sentiment":"neutral","sentiment_score":-0.038293820805847645},{"text":"Official meeting upload and call flow mapping.","start":496.435,"end":501.015,"sentiment":"neutral","sentiment_score":0.014754772718463625},{"text":"Okay.","start":501.635,"end":502.135,"sentiment":"neutral","sentiment_score":0.04048576205968857},{"text":"Okay.","start":515.66,"end":516.16,"sentiment":"neutral","sentiment_score":0.05617797002196312},{"text":"Absolutely fine, mate.","start":584.22504,"end":585.185,"sentiment":"positive","sentiment_score":0.4987884859244029}],"sentiment":"neutral","sentiment_score":0.08147498189161222,"num_words":18,"start":489.81,"end":585.185},{"sentences":[{"text":"Are you?","start":585.185,"end":585.84503,"sentiment":"neutral","sentiment_score":0.31354033946990967},{"text":"Okay.","start":591.265,"end":591.765,"sentiment":"neutral","sentiment_score":0.020470965653657913},{"text":"I have this question.","start":591.825,"end":593.28503,"sentiment":"neutral","sentiment_score":-0.0025827947538346052},{"text":"What is auto attendant configuration?","start":594.625,"end":598.005,"sentiment":"neutral","sentiment_score":-0.0034972969442605972},{"text":"Right.","start":610.99005,"end":611.49005,"sentiment":"neutral","sentiment_score":0.08698806911706924}],"sentiment":"neutral","sentiment_score":0.05436323461337732,"num_words":13,"start":585.185,"end":611.49005},{"sentences":[{"text":"Okay.","start":618.425,"end":618.925,"sentiment":"neutral","sentiment_score":0.03391954302787781},{"text":"And what if I want to change it later on?","start":618.985,"end":622.365,"sentiment":"neutral","sentiment_score":0.011694102361798287},{"text":"Yeah.","start":626.265,"end":626.665,"sentiment":"neutral","sentiment_score":0.11038128286600112},{"text":"We we can do that.","start":626.665,"end":628.185,"sentiment":"neutral","sentiment_score":0.10041637420654297},{"text":"I know that.","start":628.185,"end":629.01,"sentiment":"neutral","sentiment_score":0.026538103818893433}],"sentiment":"neutral","sentiment_score":0.04214690160006285,"num_words":20,"start":618.425,"end":629.01},{"sentences":[{"text":"But will it be chargeable, changing in that?","start":629.33,"end":632.47003,"sentiment":"neutral","sentiment_score":-0.05238648154772818},{"text":"Alright.","start":636.45,"end":636.93,"sentiment":"neutral","sentiment_score":0.029375797137618065},{"text":"Okay.","start":636.93,"end":637.43,"sentiment":"neutral","sentiment_score":0.02881535328924656},{"text":"Second thing, professional greeting uploads.","start":637.49,"end":640.79004,"sentiment":"neutral","sentiment_score":0.05593740940093994},{"text":"What is that?","start":641.09,"end":642.07,"sentiment":"neutral","sentiment_score":0.03762048607071241}],"sentiment":"neutral","sentiment_score":0.0017582112923264503,"num_words":18,"start":629.33,"end":642.07},{"sentences":[{"text":"Alright.","start":665.60004,"end":666.10004,"sentiment":"neutral","sentiment_score":0.1623668670654297},{"text":"Okay.","start":666.16003,"end":666.48,"sentiment":"neutral","sentiment_score":0.1225503906607628},{"text":"Okay.","start":666.48,"end":666.72003,"sentiment":"neutral","sentiment_score":0.096006378531456},{"text":"Okay.","start":666.72003,"end":667.22003,"sentiment":"neutral","sentiment_score":0.087185800075531},{"text":"And what is call flow mapping?","start":668.48,"end":671.14,"sentiment":"neutral","sentiment_score":0.07520210618774097}],"sentiment":"neutral","sentiment_score":0.09193220734596252,"num_words":10,"start":665.60004,"end":671.14},{"sentences":[{"text":"Right.","start":692.26996,"end":692.58997,"sentiment":"neutral","sentiment_score":0.029063601046800613},{"text":"I understand.","start":692.58997,"end":693.25,"sentiment":"neutral","sentiment_score":0.010873000137507915},{"text":"I understand.","start":693.47,"end":694.20996,"sentiment":"neutral","sentiment_score":0.01206577755510807},{"text":"Okay.","start":697.87,"end":698.37,"sentiment":"neutral","sentiment_score":0.008306818082928658},{"text":"Alright.","start":699.23,"end":699.63,"sentiment":"neutral","sentiment_score":0.01739921234548092}],"sentiment":"neutral","sentiment_score":0.014378169551491737,"num_words":7,"start":692.26996,"end":699.63},{"sentences":[{"text":"And Ross said that this porting of the numbers would take four to six weeks time.","start":699.63,"end":708.08496,"sentiment":"neutral","sentiment_score":-0.019339951686561108},{"text":"Ucommerce.","start":717.24,"end":717.32,"sentiment":"neutral","sentiment_score":-0.007410044781863689},{"text":"Business com.","start":717.32,"end":721.66,"sentiment":"neutral","sentiment_score":-0.015147696249186993},{"text":"And during this number, you'll be providing me a temporary Temporary numbers.","start":751.45,"end":759.405,"sentiment":"neutral","sentiment_score":0.158164136732618},{"text":"Okay.","start":759.405,"end":759.725,"sentiment":"neutral","sentiment_score":0.09034932404756546}],"sentiment":"neutral","sentiment_score":0.051286696892930195,"num_words":32,"start":699.63,"end":759.725},{"sentences":[{"text":"So if any customer calls on my number, will that call be going through?","start":759.725,"end":767.025,"sentiment":"neutral","sentiment_score":0.0866261635507856},{"text":"So during this so during this temporary period of time, the numbers you'll be providing me, So will we have to share those numbers to the customer or and they will have to call on those numbers?","start":802.88,"end":815.96497,"sentiment":"neutral","sentiment_score":0.0038974469376576912},{"text":"Or So okay.","start":815.96497,"end":830.12,"sentiment":"neutral","sentiment_score":0.04403836280107498},{"text":"Okay.","start":863.955,"end":864.195,"sentiment":"neutral","sentiment_score":0.026152299717068672},{"text":"Okay.","start":864.195,"end":864.695,"sentiment":"neutral","sentiment_score":0.02964198775589466}],"sentiment":"neutral","sentiment_score":0.02758716432643788,"num_words":56,"start":759.725,"end":864.695},{"sentences":[{"text":"So you you mean to say do you mean to say that if I'll if I'll call someone, which number will be displayed on that screen?","start":864.835,"end":875.49506,"sentiment":"neutral","sentiment_score":-0.02346405816765932},{"text":"Then, you know, the temporary number, that number will show up.","start":878.12,"end":883.1,"sentiment":"neutral","sentiment_score":-0.014466976662251082},{"text":"Alright.","start":885.16,"end":885.56,"sentiment":"neutral","sentiment_score":0.0013236639788374305},{"text":"And, apparently, if the customer has to call back to me, on which number should they be requiring to call?","start":885.56,"end":893.92505,"sentiment":"neutral","sentiment_score":-0.047463130485266444},{"text":"Nine.","start":924.105,"end":924.605,"sentiment":"neutral","sentiment_score":0.07378837466239929}],"sentiment":"neutral","sentiment_score":-0.0278534377408135,"num_words":59,"start":864.835,"end":924.605},{"sentences":[{"text":"No.","start":948.685,"end":948.925,"sentiment":"neutral","sentiment_score":-0.09360083937644958},{"text":"I understand the procedure, but this was the question I had in my mind.","start":948.925,"end":954.625,"sentiment":"neutral","sentiment_score":-0.08953868171998433},{"text":"So if I call if I do outgoing call, that other party will be seeing my temporary number.","start":955.005,"end":962.95,"sentiment":"neutral","sentiment_score":0.029467332487305004},{"text":"Right?","start":962.95,"end":963.45,"sentiment":"neutral","sentiment_score":0.044810324907302856},{"text":"Mhmm.","start":990.385,"end":990.885,"sentiment":"positive","sentiment_score":0.3614318966865539}],"sentiment":"neutral","sentiment_score":-0.011728233631168095,"num_words":35,"start":948.685,"end":990.885},{"sentences":[{"text":"Okay.","start":1015.915,"end":1016.415,"sentiment":"neutral","sentiment_score":0.14241990447044373},{"text":"Okay.","start":1016.555,"end":1017.055,"sentiment":"neutral","sentiment_score":0.10469918698072432},{"text":"Yeah, okay, okay, okay, I I asked one question for which I couldn't recollect.","start":1024.05,"end":1030.71,"sentiment":"neutral","sentiment_score":-0.06853227077850274},{"text":"And what what answer did you give for that?","start":1031.41,"end":1034.55,"sentiment":"neutral","sentiment_score":-0.07601292141609722},{"text":"If somebody is on call and if I want to listen to that call without notifying him.","start":1035.5249,"end":1040.6649,"sentiment":"neutral","sentiment_score":-0.10346795399399365}],"sentiment":"neutral","sentiment_score":-0.0751286716688247,"num_words":42,"start":1015.915,"end":1040.6649},{"sentences":[{"text":"Is that facility available?","start":1044.0049,"end":1045.5449,"sentiment":"neutral","sentiment_score":-0.005315141286700964},{"text":"I I thought I thought you said that you are still, you know, working on that.","start":1051.1901,"end":1058.17,"sentiment":"neutral","sentiment_score":0.1099116241093725},{"text":"Alright.","start":1069.165,"end":1069.665,"sentiment":"neutral","sentiment_score":0.12105320394039154},{"text":"Okay.","start":1069.725,"end":1070.225,"sentiment":"neutral","sentiment_score":0.06551205366849899},{"text":"And okay.","start":1072.925,"end":1073.665,"sentiment":"neutral","sentiment_score":0.01927261706441641}],"sentiment":"neutral","sentiment_score":0.08176816301420331,"num_words":24,"start":1044.0049,"end":1073.665},{"sentences":[{"text":"What about the pricing?","start":1073.965,"end":1075.425,"sentiment":"neutral","sentiment_score":-0.009895138908177614},{"text":"Do I have to talk to you or to us?","start":1075.485,"end":1077.51,"sentiment":"neutral","sentiment_score":-0.03165131863206625},{"text":"Yeah.","start":1085.75,"end":1086.23,"sentiment":"neutral","sentiment_score":-0.004247428849339485},{"text":"I wanted to ask you about a little more workout on this because we are planning to expand our team.","start":1086.23,"end":1094.9551,"sentiment":"neutral","sentiment_score":0.08008000738918782},{"text":"So later on so say, for example, this is now you have given me the code for 11 numbers.","start":1099.0951,"end":1107.3799,"sentiment":"neutral","sentiment_score":0.046238589541692486}],"sentiment":"neutral","sentiment_score":0.03925541070876298,"num_words":54,"start":1073.965,"end":1107.3799},{"sentences":[{"text":"Right?","start":1107.3799,"end":1107.8799,"sentiment":"neutral","sentiment_score":0.022315528243780136},{"text":"Alright.","start":1110.1799,"end":1110.58,"sentiment":"neutral","sentiment_score":0.06732341647148132},{"text":"So in total, including that one eight hundred number and 10 direct line numbers, it will be 365 in total.","start":1110.58,"end":1120.905,"sentiment":"neutral","sentiment_score":0.07583929412066936},{"text":"Is that so?","start":1121.125,"end":1122.485,"sentiment":"neutral","sentiment_score":0.03538539229581753},{"text":"Per month?","start":1122.485,"end":1123.065,"sentiment":"neutral","sentiment_score":-0.004674671217799187}],"sentiment":"neutral","sentiment_score":0.06308265413261122,"num_words":27,"start":1107.3799,"end":1123.065},{"sentences":[{"text":"No.","start":1129.9249,"end":1130.1649,"sentiment":"neutral","sentiment_score":-0.04517872631549835},{"text":"Okay.","start":1130.1649,"end":1130.405,"sentiment":"neutral","sentiment_score":0.0227243360131979},{"text":"Okay.","start":1130.405,"end":1130.645,"sentiment":"neutral","sentiment_score":0.05953433737158775},{"text":"Okay.","start":1130.645,"end":1130.965,"sentiment":"neutral","sentiment_score":0.14456045627593994},{"text":"Perfectly fine.","start":1130.965,"end":1131.765,"sentiment":"positive","sentiment_score":0.38443633913993835}],"sentiment":"neutral","sentiment_score":0.15841884693751732,"num_words":6,"start":1129.9249,"end":1131.765},{"sentences":[{"text":"So 330Plus20Plus15.","start":1131.765,"end":1133.705,"sentiment":"neutral","sentiment_score":0.1593497097492218},{"text":"Okay.","start":1133.82,"end":1133.98,"sentiment":"neutral","sentiment_score":0.08752317726612091},{"text":"And this is x GST.","start":1133.98,"end":1135.82,"sentiment":"neutral","sentiment_score":0.08457892835140228},{"text":"So 365 plus GST.","start":1135.82,"end":1137.58,"sentiment":"neutral","sentiment_score":0.07455536630004644},{"text":"That means somewhere around $400.","start":1137.58,"end":1139.6799,"sentiment":"neutral","sentiment_score":0.08609124273061752}],"sentiment":"neutral","sentiment_score":0.09163499513969701,"num_words":17,"start":1131.765,"end":1139.6799},{"sentences":[{"text":"Okay.","start":1141.2599,"end":1141.7599,"sentiment":"neutral","sentiment_score":0.08954315632581711},{"text":"Yeah.","start":1147.575,"end":1148.075,"sentiment":"neutral","sentiment_score":0.08678318560123444},{"text":"Yeah.","start":1148.9349,"end":1149.255,"sentiment":"neutral","sentiment_score":0.10041049867868423},{"text":"It's Ross is listening to us.","start":1149.255,"end":1151.095,"sentiment":"neutral","sentiment_score":0.12843002254764238},{"text":"Right?","start":1151.095,"end":1151.595,"sentiment":"neutral","sentiment_score":0.0927346795797348}],"sentiment":"neutral","sentiment_score":0.1140051655471325,"num_words":10,"start":1141.2599,"end":1151.595},{"sentences":[{"text":"Okay.","start":1154.375,"end":1154.695,"sentiment":"neutral","sentiment_score":0.1233574151992798},{"text":"Okay.","start":1154.695,"end":1155.195,"sentiment":"neutral","sentiment_score":0.1598176509141922},{"text":"Ross, give me your you know, the best one.","start":1155.255,"end":1158.075,"sentiment":"neutral","sentiment_score":0.16327614916695488},{"text":"Okay.","start":1158.135,"end":1158.455,"sentiment":"neutral","sentiment_score":0.0901789665222168},{"text":"And if I have to add any any of the number, let's take an example.","start":1158.455,"end":1164.77,"sentiment":"neutral","sentiment_score":0.05860273838043213}],"sentiment":"neutral","sentiment_score":0.10081038706832463,"num_words":27,"start":1154.375,"end":1164.77},{"sentences":[{"text":"If it is 10 number now and if we want to increase it to 15, like, five more numbers if we want to add, Then what should be the estimated amount per month?","start":1164.77,"end":1182.535,"sentiment":"neutral","sentiment_score":0.06586711198994608},{"text":"Two dollar per user?","start":1185.635,"end":1186.935,"sentiment":"neutral","sentiment_score":0.012952424120157957},{"text":"Yes.","start":1188.755,"end":1189.155,"sentiment":"neutral","sentiment_score":0.04639890789985657},{"text":"Yes.","start":1189.155,"end":1189.395,"sentiment":"neutral","sentiment_score":0.05861760675907135},{"text":"I have the quote in front of me.","start":1189.395,"end":1191.255,"sentiment":"neutral","sentiment_score":0.05953103583306074}],"sentiment":"neutral","sentiment_score":0.059716791350473745,"num_words":47,"start":1164.77,"end":1191.255},{"sentences":[{"text":"Yeah.","start":1198.53,"end":1198.77,"sentiment":"neutral","sentiment_score":0.008627364411950111},{"text":"I have two yeah.","start":1198.77,"end":1201.49,"sentiment":"neutral","sentiment_score":-0.014688117895275354},{"text":"I have the price here.","start":1201.49,"end":1203.43,"sentiment":"neutral","sentiment_score":0.007485948875546456},{"text":"30 dollar per user.","start":1206.135,"end":1207.415,"sentiment":"neutral","sentiment_score":0.009109891951084137},{"text":"Is that so?","start":1207.415,"end":1208.3151,"sentiment":"neutral","sentiment_score":0.003275977447628975}],"sentiment":"neutral","sentiment_score":0.0019748316091649674,"num_words":17,"start":1198.53,"end":1208.3151},{"sentences":[{"text":"And what is this 2 dollar per user?","start":1213.175,"end":1215.675,"sentiment":"neutral","sentiment_score":-0.003017989918589592},{"text":"What is this $2 per user?","start":1218.71,"end":1220.8099,"sentiment":"neutral","sentiment_score":-0.005493270233273506},{"text":"Local direct inward.","start":1222.6299,"end":1224.1699,"sentiment":"neutral","sentiment_score":0.004100898435960214},{"text":"Uh-huh.","start":1229.755,"end":1230.255,"sentiment":"neutral","sentiment_score":0.022642387077212337},{"text":"So this quote is for the landline number?","start":1236.635,"end":1239.455,"sentiment":"neutral","sentiment_score":0.00020053191110491753}],"sentiment":"neutral","sentiment_score":-0.0007905462720932867,"num_words":26,"start":1213.175,"end":1239.455},{"sentences":[{"text":"No.","start":1242.51,"end":1242.5901,"sentiment":"neutral","sentiment_score":-0.09495089203119278},{"text":"No.","start":1242.5901,"end":1242.67,"sentiment":"neutral","sentiment_score":-0.133663147687912},{"text":"No.","start":1242.67,"end":1243.15,"sentiment":"neutral","sentiment_score":-0.18212758004665375},{"text":"I I think I mentioned very clearly in the first call that we all have his mobile number.","start":1243.15,"end":1249.17,"sentiment":"neutral","sentiment_score":-0.16331779253151682},{"text":"Okay.","start":1261.905,"end":1262.405,"sentiment":"neutral","sentiment_score":-0.009108755737543106}],"sentiment":"neutral","sentiment_score":-0.1527077564123002,"num_words":22,"start":1242.51,"end":1262.405},{"sentences":[{"text":"Ross, can you can you please amend this quote and send it to me with the best price better price than this?","start":1262.4651,"end":1269.045,"sentiment":"neutral","sentiment_score":0.003608205948363651},{"text":"Sorry?","start":1281.12,"end":1281.62,"sentiment":"neutral","sentiment_score":-0.02694195881485939},{"text":"As of now yeah.","start":1285.705,"end":1286.745,"sentiment":"neutral","sentiment_score":-0.011760256718844175},{"text":"As of now, 10 only as per the current usage, but I'm I'm I'm recruiting people.","start":1286.745,"end":1293.065,"sentiment":"neutral","sentiment_score":-0.0020635764813050628},{"text":"Okay?","start":1293.065,"end":1293.385,"sentiment":"neutral","sentiment_score":0.022352498024702072}],"sentiment":"neutral","sentiment_score":-0.00011970864778215235,"num_words":44,"start":1262.4651,"end":1293.385},{"sentences":[{"text":"So once the team will increase, I will let you know how many numbers to increase.","start":1293.385,"end":1298.845,"sentiment":"neutral","sentiment_score":0.054322665790095925},{"text":"Alright.","start":1301.86,"end":1302.26,"sentiment":"neutral","sentiment_score":0.2557312846183777},{"text":"Step by step.","start":1302.26,"end":1303.16,"sentiment":"neutral","sentiment_score":0.22193037966887155},{"text":"Perfectly fine.","start":1307.14,"end":1308.2,"sentiment":"positive","sentiment_score":0.586932584643364},{"text":"Perfectly fine.","start":1309.14,"end":1310.12,"sentiment":"positive","sentiment_score":0.3663507103919983}],"sentiment":"neutral","sentiment_score":0.15405215276405215,"num_words":24,"start":1293.385,"end":1310.12},{"sentences":[{"text":"Okay.","start":1312.8201,"end":1313.3201,"sentiment":"neutral","sentiment_score":0.05564079433679581},{"text":"You said that feature is already added, and the other features are already added?","start":1313.9451,"end":1318.045,"sentiment":"neutral","sentiment_score":0.10233138501644135},{"text":"Okay.","start":1318.345,"end":1318.665,"sentiment":"neutral","sentiment_score":0.052058812230825424},{"text":"Will I be having the dashboard to fetch the report?","start":1318.665,"end":1321.885,"sentiment":"neutral","sentiment_score":0.10466236621141434},{"text":"Lot of lot of report will be there.","start":1325.465,"end":1327.485,"sentiment":"neutral","sentiment_score":0.12022756040096283}],"sentiment":"neutral","sentiment_score":0.10437597476822488,"num_words":34,"start":1312.8201,"end":1327.485},{"sentences":[{"text":"Okay.","start":1362.9199,"end":1363.32,"sentiment":"neutral","sentiment_score":0.04404449835419655},{"text":"And conference call also is there.","start":1363.32,"end":1365.96,"sentiment":"neutral","sentiment_score":0.03823841642588377},{"text":"Right?","start":1365.96,"end":1366.46,"sentiment":"neutral","sentiment_score":0.03349973261356354},{"text":"How many numbers I can add in that conference call from my side?","start":1381.0,"end":1385.1799,"sentiment":"neutral","sentiment_score":0.02829961607662531},{"text":"That see, that doesn't happen on a very frequent basis.","start":1388.44,"end":1396.14,"sentiment":"neutral","sentiment_score":-0.02269030911847949}],"sentiment":"neutral","sentiment_score":0.014450537010786994,"num_words":31,"start":1362.9199,"end":1396.14},{"sentences":[{"text":"But sometimes we have to take, you know, two people on conference call.","start":1396.905,"end":1401.305,"sentiment":"neutral","sentiment_score":-0.007538705992584045},{"text":"I'm calling the customer, then I have to call to the installer, and then I'm calling someone else.","start":1401.305,"end":1406.665,"sentiment":"neutral","sentiment_score":-0.01763317935789625},{"text":"So should be four people on on one call.","start":1406.665,"end":1409.9651,"sentiment":"neutral","sentiment_score":0.009113474076406823},{"text":"Yeah.","start":1413.39,"end":1413.63,"sentiment":"neutral","sentiment_score":0.01637422665953636},{"text":"I think yeah.","start":1413.63,"end":1419.47,"sentiment":"neutral","sentiment_score":0.009294449041287104}],"sentiment":"neutral","sentiment_score":-0.006570944678969681,"num_words":44,"start":1396.905,"end":1419.47},{"sentences":[{"text":"I understood that.","start":1419.47,"end":1420.27,"sentiment":"neutral","sentiment_score":0.004717628161112468},{"text":"I understood that.","start":1420.27,"end":1421.15,"sentiment":"neutral","sentiment_score":-0.0011703713486591976},{"text":"Same way same way, you know okay.","start":1421.15,"end":1423.87,"sentiment":"neutral","sentiment_score":0.008244604271437441},{"text":"So there there is no this is this feature is included in that.","start":1423.87,"end":1427.9851,"sentiment":"neutral","sentiment_score":-0.013612135241811093},{"text":"Right?","start":1427.9851,"end":1428.4851,"sentiment":"neutral","sentiment_score":0.01947347447276115}],"sentiment":"neutral","sentiment_score":-0.003301121604939302,"num_words":27,"start":1419.47,"end":1428.4851},{"sentences":[{"text":"And this cost includes all the numbers I can call to in Australia.","start":1431.425,"end":1437.2051,"sentiment":"neutral","sentiment_score":0.04303487963401354},{"text":"Am I right?","start":1437.3451,"end":1438.0651,"sentiment":"neutral","sentiment_score":0.03483285258213679},{"text":"The mobile number, landline number, the 1300 number, 1800 number.","start":1438.0651,"end":1443.28,"sentiment":"neutral","sentiment_score":0.02197897117584944},{"text":"There are six digits, special numbers also.","start":1443.66,"end":1446.64,"sentiment":"neutral","sentiment_score":0.020718315882342204},{"text":"All included.","start":1451.8201,"end":1452.56,"sentiment":"neutral","sentiment_score":0.029760168865323067}],"sentiment":"neutral","sentiment_score":0.03109400724726064,"num_words":35,"start":1431.425,"end":1452.56},{"sentences":[{"text":"Alright.","start":1452.6201,"end":1453.1201,"sentiment":"neutral","sentiment_score":0.10690073668956757},{"text":"Okay.","start":1453.445,"end":1453.945,"sentiment":"neutral","sentiment_score":0.1700708568096161},{"text":"Perfectly fine.","start":1454.645,"end":1455.525,"sentiment":"positive","sentiment_score":0.38424327969551086},{"text":"Ross, you know what to do now.","start":1455.525,"end":1456.965,"sentiment":"neutral","sentiment_score":0.18772047758102417},{"text":"Okay?","start":1456.965,"end":1457.465,"sentiment":"neutral","sentiment_score":0.11263717710971832}],"sentiment":"neutral","sentiment_score":0.2060115560889244,"num_words":12,"start":1452.6201,"end":1457.465},{"sentences":[{"text":"That's wonderful.","start":1463.205,"end":1463.945,"sentiment":"positive","sentiment_score":0.5832456350326538},{"text":"Wonderful.","start":1464.165,"end":1464.665,"sentiment":"positive","sentiment_score":0.4957216680049896},{"text":"Looking for for that.","start":1464.805,"end":1465.845,"sentiment":"neutral","sentiment_score":0.2245775517076254},{"text":"Okay?","start":1465.845,"end":1466.31,"sentiment":"neutral","sentiment_score":0.18121427297592163},{"text":"And and if if I I lost one thing.","start":1467.27,"end":1469.5901,"sentiment":"neutral","sentiment_score":-0.060437580570578575}],"sentiment":"neutral","sentiment_score":0.12928230545538313,"num_words":17,"start":1463.205,"end":1469.5901},{"sentences":[{"text":"If I don't receive your call, okay, maybe I will go I'll be on another call or busy something, you know, in with something.","start":1469.5901,"end":1476.65,"sentiment":"neutral","sentiment_score":-0.23284437879920006},{"text":"So you you I allow you to chase up with me.","start":1477.1101,"end":1480.2301,"sentiment":"neutral","sentiment_score":-0.03827569633722305},{"text":"Okay?","start":1480.2301,"end":1480.7301,"sentiment":"neutral","sentiment_score":-0.009261038154363632},{"text":"Alright, buddy.","start":1484.945,"end":1485.765,"sentiment":"neutral","sentiment_score":0.2999797612428665},{"text":"Perfectly fine.","start":1488.545,"end":1489.525,"sentiment":"positive","sentiment_score":0.6353775262832642}],"sentiment":"neutral","sentiment_score":-0.10369610534980893,"num_words":40,"start":1469.5901,"end":1489.525},{"sentences":[{"text":"No problem at all.","start":1489.985,"end":1491.025,"sentiment":"positive","sentiment_score":0.600552499294281},{"text":"I appreciate you.","start":1491.025,"end":1491.825,"sentiment":"positive","sentiment_score":0.7572768529256185},{"text":"Bye bye.","start":1491.825,"end":1492.485,"sentiment":"neutral","sentiment_score":0.11686743050813675}],"sentiment":"positive","sentiment_score":0.5453083796633614,"num_words":9,"start":1489.985,"end":1492.485}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hello?\n\nChannel 1: Yeah.\n\nChannel 0: Hi,\n\nChannel 1: This\n\nChannel 0: Wilson.\n\nChannel 1: is Wilson here.\n\nChannel 0: Yep. Ross here again. How are you, man?\n\nChannel 1: Absolutely fine. Also, you\n\nChannel 0: I'm very well, buddy. Now things going.\n\nChannel 1: Yeah. Gradually picking up.\n\nChannel 0: Mhmm. Yeah. Actually, I tried\n\nChannel 1: Oh,\n\nChannel 0: calling you a few times. I'm not seeing, like, you're\n\nChannel 1: is\n\nChannel 0: you're\n\nChannel 1: it\n\nChannel 0: quite\n\nChannel 1: still?\n\nChannel 0: busy.\n\nChannel 1: No.\n\nChannel 0: Yep.\n\nChannel 1: Maybe maybe busy for some other task, but, yeah, let me let me know. This is for okay. How would it be easy to add any users? How will it be\n\nChannel 0: Sorry? Hello?\n\nChannel 1: easy to increase the\n\nChannel 0: Mhmm.\n\nChannel 1: user? Can you hear me?\n\nChannel 0: Yeah. It's too easy. Yep. I can hear you. Like, you\n\nChannel 1: Okay.\n\nChannel 0: mean\n\nChannel 1: Okay.\n\nChannel 0: you want\n\nChannel 1: So\n\nChannel 0: to create like, you get new numbers or, like, just add\n\nChannel 1: yeah.\n\nChannel 0: an existing one?\n\nChannel 1: No. Let's say let's say, you know, if we switch to you and later on,\n\nChannel 0: Mhmm. Yep.\n\nChannel 1: if I need few more numbers,\n\nChannel 0: Mhmm.\n\nChannel 1: How how easy will that will that be?\n\nChannel 0: Yep. We can assign you within one to two days business days.\n\nChannel 1: Will it take one to two days?\n\nChannel 0: Yep.\n\nChannel 1: Okay. Alright. Okay.\n\nChannel 0: We cannot find you.\n\nChannel 1: Okay. Okay. And okay.\n\nChannel 0: Yeah.\n\nChannel 1: So this recording this recording will come by default. Right? Call recordings.\n\nChannel 0: Right. Call\n\nChannel 1: Okay.\n\nChannel 0: recordings. Yep.\n\nChannel 1: And and okay. I'm just trying to recall one question I asked to that technical guy that what if I want to hear I want to listen the call when somebody was on call and without notifying him\n\nChannel 0: Mhmm.\n\nChannel 1: if I want to listen to that call\n\nChannel 0: Mhmm.\n\nChannel 1: for my training purpose.\n\nChannel 0: Yep. Yeah. If you remember, like, he said, like, we can do that. That's possible. Like, you can jump into a call without knowing, and you can listen to, like, what the guys are talking.\n\nChannel 1: Alright. Can you can you verify it with him? I think I'm I'm in\n\nChannel 0: Yep.\n\nChannel 1: that\n\nChannel 0: Yeah.\n\nChannel 1: impression\n\nChannel 0: Definitely.\n\nChannel 1: that he was saying he was saying that he like, we like, you guys don't have that feature right now, but you you are planning to do that.\n\nChannel 0: About the I think about he said about the AI automation, I think.\n\nChannel 1: No. No. Not AI automation About listening the current calls.\n\nChannel 0: K. I'll cross verify with him about the thing\n\nChannel 1: Yes.\n\nChannel 0: you asked for. And any questions?\n\nChannel 1: Okay. And I just wanted to recall what he told me about about what we call quotation.\n\nChannel 0: Yep. Already\n\nChannel 1: The\n\nChannel 0: sent\n\nChannel 1: number\n\nChannel 0: you through on your\n\nChannel 1: no. No. Not quotation. Not the price. Not the amount.\n\nThe quotation porting of the numbers.\n\nChannel 0: email. Mhmm. Holding. Okay. Alright.\n\nUh-huh.\n\nChannel 1: Yeah.\n\nChannel 0: Uh-huh.\n\nChannel 1: He said something that we give you temporary numbers and something like that while\n\nChannel 0: Right.\n\nChannel 1: we\n\nChannel 0: Because the porting will take, like, like, around two to six weeks, I think he mentioned.\n\nChannel 1: two to six weeks time.\n\nChannel 0: So for the time being yep. Yeah. For the time being, we'll provide you with the temporary thing.\n\nChannel 1: Okay. And so will it behave like any customer calls on a 1800 number which we are using right now?\n\nChannel 0: Mhmm.\n\nChannel 1: And the mobile numbers we using right now, if any customer dials\n\nChannel 0: Yep.\n\nChannel 1: that number, will be able to receive that call, or or will we have to provide them\n\nChannel 0: Yep.\n\nChannel 1: our numbers?\n\nChannel 0: No. No. You you will be able to receive that.\n\nChannel 1: Okay. Okay. Alright. So there would not be any disturbance with those current numbers.\n\nChannel 0: Yeah.\n\nChannel 1: Right?\n\nChannel 0: Right.\n\nChannel 1: The\n\nChannel 0: There won't be\n\nChannel 1: like\n\nChannel 0: any disruption.\n\nChannel 1: and at the end.\n\nChannel 0: Correct.\n\nChannel 1: Alright. Alright. And at the end of the process, you will become the routing service provider for those numbers. Right?\n\nChannel 0: Right.\n\nChannel 1: Okay. Just give me one moment. Should I have received your email from Ross?\n\nChannel 0: Mhmm. Rough. K.\n\nChannel 1: Hold on a moment. Okay. Okay. Did you send it to Wilson's email address, or which email address do you send that code?\n\nChannel 0: I have sent it to wilson@azsolar.com.eu.\n\nChannel 1: Alright. Okay. Let me search that email.\n\nChannel 0: On Tuesday, June 23. That's a follow-up, I think. Yeah. On June 12.\n\nChannel 1: One moment.\n\nChannel 0: Yep. I think you\n\nChannel 1: It's\n\nChannel 0: can search, like, Techcom Cloud phone system proposal. You will find it.\n\nChannel 1: yeah. Custom IVR and call routing setup. 350. It is auto attendant configuration. What is that?\n\nChannel 0: Sorry?\n\nChannel 1: Auto attendant configuration.\n\nChannel 0: Nope.\n\nChannel 1: It is written\n\nChannel 0: Do you want\n\nChannel 1: here\n\nChannel 0: me to forward\n\nChannel 1: for\n\nChannel 0: you?\n\nChannel 1: 3 No. No. No. No. I I'm I'm seeing your email right now, the proposal.\n\nOkay. It says number two, once off setup and migration investment. Okay?\n\nChannel 0: Mhmm.\n\nChannel 1: If you look at that in the description, it says custom IVR and call routing setup. That includes auto attendant configuration. What\n\nChannel 0: Okay. As I mentioned, I think it's about the,\n\nChannel 1: is that?\n\nChannel 0: you mentioned about, like, jumping into a call between your colleague and the customer. I think it's about, yeah.\n\nChannel 1: I don't think so. This is something related to IVR.\n\nChannel 0: Check.\n\nChannel 1: Official meeting upload and call flow mapping. Okay. Okay.\n\nChannel 0: Hey, Wilson. How are you?\n\nChannel 1: Absolutely fine, mate. Are you?\n\nChannel 0: Certainly good. Yeah. Sorry. What we can do? It's okay.\n\nChannel 1: Okay. I have this question. What is auto attendant configuration?\n\nChannel 0: Mhmm. So that's for your IVR. Right? So you want IVR, like, press 1 for sales, press 2 for support, those things.\n\nChannel 1: Right.\n\nChannel 0: Yeah. So that's like implementation cost one thing and then there is no recurring cost for that.\n\nChannel 1: Okay. And what if I want to change it later on?\n\nChannel 0: You can you can ask us to change it. No issues. It's part of the package.\n\nChannel 1: Yeah. We we can do that. I know that. But will it be chargeable, changing\n\nChannel 0: No.\n\nChannel 1: in that?\n\nChannel 0: No. No. It's part of the support.\n\nChannel 1: Alright. Okay. Second thing, professional greeting uploads. What is that?\n\nChannel 0: Yeah. So that's basically we need either you actually provide us voice messages or we can we can record it for you based on the AI. So for example, let's say, thanks for calling our business and we are not available. So all those messages, we can do it via AI or you if you have someone in your team who can do it, then it's good. We can just provide you the script and you can do it.\n\nChannel 1: Alright. Okay. Okay. Okay. And what is call flow mapping?\n\nChannel 0: Call flow mapping is basically once you agree, we'll sit with you, and we'll discuss about the call flow, how we want to actually route the calls when someone calls in. And it's like advanced scenarios. For example, there is a holiday, we will create all those things in the back end. So like all the large corporations, they use the system to automate the calls when they are not available.\n\nChannel 1: Right. I understand. I understand. Okay. Alright.\n\nAnd Ross said that this porting of the numbers would take four to six weeks time.\n\nChannel 0: It's standard, but we we need to check. Who is your current provider?\n\nChannel 1: Ucommerce. Business\n\nChannel 0: Yeah. So generally, four weeks is\n\nChannel 1: com.\n\nChannel 0: very standard. Sometimes they take six weeks because they have to clean clear all your dues, and they can then then they can release the numbers. Okay? So that's what but sometimes we have seen, like, we we got to, like, get it done in within week as well, but four to six is is a standard time across the industry. Okay?\n\nBut the good thing is we will set up your system so you can start using it. And when we log the porting date, we will cut over to the old numbers so you can start using them.\n\nChannel 1: And during this number, you'll be providing me a temporary\n\nChannel 0: Temporary numbers. Temporary numbers. Yeah.\n\nChannel 1: Temporary numbers. Okay. So if any customer calls on my number, will that call be going through?\n\nChannel 0: Yeah. Yeah. Yeah. So okay. So so two ways of working.\n\nRight? One way is, is, let's say let's say you want to let's say we got a porting date for maybe July 10. Right? So we actually we can actually enable all the users on July 10 morning. They can use it.\n\nBut again, sometimes it's like a hurdle because it's a new system. They don't know how to use it. So better we actually give them temporary numbers to test it, make sure they know how to make calls, how to receive calls, all those things. And at the time of cut over, we'll just set the numbers, and they can start getting the old calls and the old numbers. Okay?\n\nSo that's how, generally, it works.\n\nChannel 1: So during this so during this temporary period of time, the numbers you'll be providing me, So will we have to share those numbers to the customer or and they will have to call on\n\nChannel 0: No.\n\nChannel 1: those\n\nChannel 0: No.\n\nChannel 1: numbers?\n\nChannel 0: No. Better\n\nChannel 1: Or\n\nChannel 0: no. They are they are only they are mainly for your training your people. Okay? So let's say, make sure all the staff is trained. Okay?\n\nSo we just need to give them temporary number to test it. Otherwise, we can,\n\nChannel 1: So\n\nChannel 0: like, set up a\n\nChannel 1: okay.\n\nChannel 0: one hour session with your teams. We can just show them how how the system works. And and at the time of porting, they can actually use it. It's up to you how you want to do it. Like, we we are doing one other midsize customer.\n\nThey are, like, 100 seats medical practice, and they tested the system for a couple of months. Now they're happy. And this month, I think July 9, we're doing the cutover. So they're already using the numbers, and just the cutover, we will just swipe them with the old numbers. They will start getting and sending calls via the old numbers, the existing numbers once the port is completed.\n\nOkay?\n\nChannel 1: Okay. Okay. So\n\nChannel 0: Yes.\n\nChannel 1: you you mean to say do you mean to say that if I'll if I'll call someone, which number will be displayed on that screen?\n\nChannel 0: So then the temporary\n\nChannel 1: Then,\n\nChannel 0: number,\n\nChannel 1: you\n\nChannel 0: the one\n\nChannel 1: know,\n\nChannel 0: we\n\nChannel 1: the\n\nChannel 0: give\n\nChannel 1: temporary\n\nChannel 0: you?\n\nChannel 1: number,\n\nChannel 0: Yeah. That's the temporary\n\nChannel 1: that\n\nChannel 0: number\n\nChannel 1: number\n\nChannel 0: we're gonna\n\nChannel 1: will\n\nChannel 0: display.\n\nChannel 1: show up.\n\nChannel 0: Yeah.\n\nChannel 1: Alright. And, apparently, if the customer has to call back to me, on which number should they be requiring to call?\n\nChannel 0: So if you start the system if you if you start using the system now, they will be they will call you on the same number, temporary number. Okay? Because there is no way we can mask your number at the moment. Okay? So we have to use we have to give you a temporary number to use it or you can just use temporary number for the testing.\n\nAnd once all good, then basically, you can start using the production number. Okay? How many users do you have?\n\nChannel 1: Nine.\n\nChannel 0: Nine users. So in my view, what we can do, we can actually give you one account. Right? So you can share that account across the people. They can start make some test calls.\n\nAnd during the during the porting period, they can test it. So they can use the existing system or the time of cut over, they can just start using the system straight away. That that will be another approach, Harrison. Okay?\n\nChannel 1: No. I understand the procedure, but this\n\nChannel 0: Yeah.\n\nChannel 1: was the question I had in my mind. So\n\nChannel 0: Yeah.\n\nChannel 1: if I\n\nChannel 0: It's\n\nChannel 1: call\n\nChannel 0: your\n\nChannel 1: if I do outgoing call, that other party will be seeing my temporary number. Right?\n\nChannel 0: exactly. Exactly. Yeah. Yep. So if you don't want to do that, I would say better way basically, you can actually activate one or two account for testing so that you can train your people on, like, half an hour daily or something.\n\nAnd then once we porting completed, then they can start using the system straight away. Porting is very straightforward job. Once we get the numbers onboarded, within five minutes,\n\nChannel 1: Mhmm.\n\nChannel 0: they can start using it. Okay? So what we can do, we can create their accounts day before. Okay? And then they can just log in in.\n\nNext day, they will come. They will see the old numbers coming to the new account, and it's working smooth. Okay? And we can provide the standby support as well. In case someone have any issues, they can call me directly or they can message us or Teams or email, whatever.\n\nSo we we can do that.\n\nChannel 1: Okay.\n\nChannel 0: Yeah.\n\nChannel 1: Okay.\n\nChannel 0: In case they are overseas, they can reach out to someone else as well.\n\nChannel 1: Yeah, okay, okay, okay, I I asked one question for which I couldn't recollect. And what\n\nChannel 0: Mhmm.\n\nChannel 1: what answer did you give for that? If somebody is on call and if I want to listen to that call without notifying him. Is that facility available?\n\nChannel 0: Yeah. I told you. We can give you that that feature,\n\nChannel 1: I I thought I thought you said that you are still, you know, working on that.\n\nChannel 0: call whispering. No. We can give you. We can give you the facility. Yeah.\n\nThere are so many new features we are adding. Call whispering is one of that. So definitely we can give\n\nChannel 1: Alright. Okay.\n\nChannel 0: you.\n\nChannel 1: And okay. What about the pricing? Do\n\nChannel 0: K?\n\nChannel 1: I have to talk to you or to us?\n\nChannel 0: Pricing already gave you. Right? There is not much space. What are you after?\n\nChannel 1: Yeah. I wanted to ask you about a little more workout on this because we are planning to expand our team. So later on so say, for example, this is now you have given me the code for 11 numbers. Right?\n\nChannel 0: Mhmm.\n\nChannel 1: Alright. So in total, including that one eight hundred number and 10 direct line numbers, it will be 365 in total. Is that so? Per month?\n\nChannel 0: I don't know. A code is not in front of me, but whatever whatever you got from Ross, that's the code for you.\n\nChannel 1: No. Okay. Okay. Okay. Perfectly fine.\n\nSo 330Plus20Plus15. Okay. And this is x GST. So 365 plus GST. That means somewhere around $400.\n\nOkay. Yeah. Yeah. It's Ross is listening to us. Right?\n\nChannel 0: Yeah. He can see you.\n\nChannel 1: Okay. Okay. Ross, give me your you know, the best one. Okay. And if I have to add any any of the number, let's take an example.\n\nIf it is 10 number now and if we want to increase it to 15, like, five more numbers if we want to add, Then what should be the estimated amount per month?\n\nChannel 0: But\n\nChannel 1: Two\n\nChannel 0: do\n\nChannel 1: dollar\n\nChannel 0: we have\n\nChannel 1: per\n\nChannel 0: a code\n\nChannel 1: user?\n\nChannel 0: in front\n\nChannel 1: Yes. Yes.\n\nChannel 0: of\n\nChannel 1: I have the quote in front\n\nChannel 0: you?\n\nChannel 1: of me.\n\nChannel 0: Yeah. So just by the way, I think we gave you the code per user per user. Right? You have the\n\nChannel 1: Yeah.\n\nChannel 0: price\n\nChannel 1: I\n\nChannel 0: there,\n\nChannel 1: have\n\nChannel 0: isn't\n\nChannel 1: two\n\nChannel 0: it?\n\nChannel 1: yeah. I have the price here. 30\n\nChannel 0: Yeah.\n\nChannel 1: dollar\n\nChannel 0: So\n\nChannel 1: per user.\n\nChannel 0: whatever.\n\nChannel 1: Is that so?\n\nChannel 0: Unit price. Yeah. Yeah. Whatever is there, so that's price per user. So if tomorrow\n\nChannel 1: And what\n\nChannel 0: you're going\n\nChannel 1: is\n\nChannel 0: to\n\nChannel 1: this\n\nChannel 0: add\n\nChannel 1: 2\n\nChannel 0: five more\n\nChannel 1: dollar\n\nChannel 0: numbers\n\nChannel 1: per user?\n\nChannel 0: should you come again?\n\nChannel 1: What is this $2 per user?\n\nChannel 0: That's for your number. That's\n\nChannel 1: Local\n\nChannel 0: for the DID.\n\nChannel 1: direct\n\nChannel 0: That's\n\nChannel 1: inward.\n\nChannel 0: for the DID. Yeah. That's for the phone number, like 0309 or whatever number you wanna have. That's for that. And then you then you\n\nChannel 1: Uh-huh.\n\nChannel 0: have a different password for the mobile number. It's up to you which one you want to go with.\n\nChannel 1: So this\n\nChannel 0: You want\n\nChannel 1: quote\n\nChannel 0: mobile\n\nChannel 1: is\n\nChannel 0: number?\n\nChannel 1: for\n\nChannel 0: You\n\nChannel 1: the landline\n\nChannel 0: want\n\nChannel 1: number?\n\nChannel 0: yeah.\n\nChannel 1: No. No. No. I I think I mentioned very clearly in the first call that we all have his mobile number.\n\nChannel 0: Yeah. Then then you can ignore the auto auto cost. That's not applicable to you. If you don't want local numbers, you can skip that.\n\nChannel 1: Okay. Ross, can you can you please amend this quote and send it to me with the best price better price than this?\n\nChannel 0: Yeah. Let's just remove the all a Jio number and send the quote with the mobile number. Okay? Okay. How many Do you know you want 10, Wilson?\n\nChannel 1: Sorry?\n\nChannel 0: How many and after? You want you're after 15 users or 10 users?\n\nChannel 1: As of now yeah. As of now, 10 only\n\nChannel 0: Okay.\n\nChannel 1: as per the current usage, but I'm\n\nChannel 0: Yep.\n\nChannel 1: I'm I'm recruiting people. Okay? So once the team will increase, I will let you know how many numbers to increase.\n\nChannel 0: Okay. No stress. All good. Okay.\n\nChannel 1: Alright.\n\nChannel 0: No issues,\n\nChannel 1: Step\n\nChannel 0: doctor.\n\nChannel 1: by step.\n\nChannel 0: We'll we'll send you the quote after this call and you open this.\n\nChannel 1: Perfectly fine. Perfectly\n\nChannel 0: Anything\n\nChannel 1: fine.\n\nChannel 0: else, Vincent?\n\nChannel 1: Okay. You said that feature is already added, and the other features are already added? Okay. Will I be having the dashboard to fetch the report?\n\nChannel 0: Yep. That's all it is. You want\n\nChannel 1: Lot\n\nChannel 0: more\n\nChannel 1: of\n\nChannel 0: advanced\n\nChannel 1: lot of\n\nChannel 0: features\n\nChannel 1: report\n\nChannel 0: now?\n\nChannel 1: will be there.\n\nChannel 0: You want more advanced features now? We recently added the wall board and heat maps as well. So you will see what time mostly calls are coming and all. Those things also I didn't some AI features we're gonna introduce in next fifteen days time. It's there, but it just we're releasing slowly to customers.\n\nOkay. So those AI features will be also there. I don't want to call and fix and all. Yeah. Even we can give capability natively to answer the calls as an agent and pass for the call based on the who is calling, who is not.\n\nOkay? So that feature is also gonna come.\n\nChannel 1: Okay. And conference call also is there. Right?\n\nChannel 0: Yeah. Conference is there. Yeah. Yeah. So those are very basic features.\n\nChannel 1: How many numbers I can add in that conference call from my side?\n\nChannel 0: That may be something like\n\nChannel 1: That\n\nChannel 0: a stress test. We don't see any limit so far. Okay. Because other customer\n\nChannel 1: see,\n\nChannel 0: didn't\n\nChannel 1: that\n\nChannel 0: ask\n\nChannel 1: doesn't\n\nChannel 0: the\n\nChannel 1: happen\n\nChannel 0: feature\n\nChannel 1: on a very frequent\n\nChannel 0: before.\n\nChannel 1: basis.\n\nChannel 0: Yeah.\n\nChannel 1: But sometimes we have to take, you know, two people on conference call. I'm calling the customer, then I have to call to the installer, and then\n\nChannel 0: Should be\n\nChannel 1: I'm\n\nChannel 0: okay.\n\nChannel 1: calling someone else.\n\nChannel 0: Should be okay.\n\nChannel 1: So\n\nChannel 0: Should be\n\nChannel 1: should\n\nChannel 0: okay.\n\nChannel 1: be\n\nChannel 0: You can\n\nChannel 1: four\n\nChannel 0: test\n\nChannel 1: people\n\nChannel 0: it.\n\nChannel 1: on on one call.\n\nChannel 0: 4510. No problems. You can test it also. There is no issue. Even now, I'm calling\n\nChannel 1: Yeah. I think\n\nChannel 0: from the same thing, and I have hired Harry. This is a conference call.\n\nChannel 1: yeah. I understood that. I understood that. Same way same way, you know okay. So there there is no this is this feature is included in that.\n\nRight?\n\nChannel 0: Right.\n\nChannel 1: And this cost includes all the numbers I can call to in Australia. Am I right? The mobile number, landline number, the 1300 number, 1800 number. There\n\nChannel 0: Yeah.\n\nChannel 1: are\n\nChannel 0: It's included.\n\nChannel 1: six digits, special numbers also.\n\nChannel 0: All included.\n\nChannel 1: All included. Alright. Okay. Perfectly fine. Ross, you know what to do now.\n\nOkay?\n\nChannel 0: Yep. No worries. Right away, like, after the call, I'll send you the new code.\n\nChannel 1: That's wonderful.\n\nChannel 0: Okay.\n\nChannel 1: Wonderful. Looking for\n\nChannel 0: Yeah.\n\nChannel 1: for that.\n\nChannel 0: Thank you.\n\nChannel 1: Okay?\n\nChannel 0: Thanks, Wilson. Thank you.\n\nChannel 1: And\n\nChannel 0: Oh,\n\nChannel 1: and\n\nChannel 0: okay.\n\nChannel 1: if\n\nChannel 0: Alright.\n\nChannel 1: if I I lost one thing. If I don't receive your call, okay, maybe I will go I'll be on another call or busy something, you know, in with something. So you you I allow you to chase up with me. Okay?\n\nChannel 0: Mhmm. Mhmm. Alright. No worries, man. I'll do.\n\nChannel 1: Alright, buddy.\n\nChannel 0: Okay. Thanks. Thanks, Wilson.\n\nChannel 1: Perfectly\n\nChannel 0: We'll\n\nChannel 1: fine.\n\nChannel 0: send you through.\n\nChannel 1: No problem at all. I appreciate you. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":3.28,"end":3.78,"sentiment":"neutral","sentiment_score":0.01933394931256771}],"sentiment":"neutral","sentiment_score":0.01933394931256771,"channel":1,"num_words":1,"start":3.28,"end":3.78},{"sentences":[{"text":"Hello?","start":4.3199997,"end":4.8199997,"sentiment":"neutral","sentiment_score":0.02977360412478447}],"sentiment":"neutral","sentiment_score":0.02977360412478447,"channel":0,"num_words":1,"start":4.3199997,"end":4.8199997},{"sentences":[{"text":"Yeah.","start":6.08,"end":6.3199997,"sentiment":"neutral","sentiment_score":0.1492442786693573}],"sentiment":"neutral","sentiment_score":0.1492442786693573,"channel":1,"num_words":1,"start":6.08,"end":6.3199997},{"sentences":[{"text":"Hi,","start":6.08,"end":6.3199997,"sentiment":"neutral","sentiment_score":0.1204751282930374}],"sentiment":"neutral","sentiment_score":0.1204751282930374,"channel":0,"num_words":1,"start":6.08,"end":6.3199997},{"sentences":[{"text":"This","start":6.3199997,"end":6.56,"sentiment":"neutral","sentiment_score":0.17807526886463165}],"sentiment":"neutral","sentiment_score":0.17807526886463165,"channel":1,"num_words":1,"start":6.3199997,"end":6.56},{"sentences":[{"text":"Wilson.","start":6.3199997,"end":6.8199997,"sentiment":"neutral","sentiment_score":0.15519559383392334}],"sentiment":"neutral","sentiment_score":0.15519559383392334,"channel":0,"num_words":1,"start":6.3199997,"end":6.8199997},{"sentences":[{"text":"is Wilson here.","start":6.56,"end":7.54,"sentiment":"neutral","sentiment_score":0.16574465235074362}],"sentiment":"neutral","sentiment_score":0.16574465235074362,"channel":1,"num_words":3,"start":6.56,"end":7.54},{"sentences":[{"text":"Yep.","start":9.2,"end":9.5199995,"sentiment":"neutral","sentiment_score":0.26391497254371643},{"text":"Ross here again.","start":9.5199995,"end":10.48,"sentiment":"neutral","sentiment_score":0.26551149288813275},{"text":"How are you, man?","start":10.48,"end":11.38,"sentiment":"positive","sentiment_score":0.44152969866991043}],"sentiment":"positive","sentiment_score":0.35332103073596954,"channel":0,"num_words":8,"start":9.2,"end":11.38},{"sentences":[{"text":"Absolutely fine.","start":12.48,"end":13.44,"sentiment":"positive","sentiment_score":0.6781614422798157},{"text":"Also, you","start":13.44,"end":14.179999,"sentiment":"positive","sentiment_score":0.6528300940990448}],"sentiment":"positive","sentiment_score":0.6654957681894302,"channel":1,"num_words":4,"start":12.48,"end":14.179999},{"sentences":[{"text":"I'm very well, buddy.","start":16.055,"end":17.435,"sentiment":"positive","sentiment_score":0.7624703496694565},{"text":"Now things going.","start":17.975,"end":19.035,"sentiment":"positive","sentiment_score":0.5835742553075155}],"sentiment":"positive","sentiment_score":0.6858005949429103,"channel":0,"num_words":7,"start":16.055,"end":19.035},{"sentences":[{"text":"Yeah.","start":21.735,"end":21.815,"sentiment":"neutral","sentiment_score":0.2972481846809387},{"text":"Gradually picking up.","start":21.815,"end":23.275,"sentiment":"neutral","sentiment_score":0.25553243855635327}],"sentiment":"neutral","sentiment_score":0.2659613750874996,"channel":1,"num_words":4,"start":21.735,"end":23.275},{"sentences":[{"text":"Mhmm.","start":25.494999,"end":25.994999,"sentiment":"neutral","sentiment_score":0.052115075290203094},{"text":"Yeah.","start":27.975,"end":28.295,"sentiment":"neutral","sentiment_score":0.037834737449884415},{"text":"Actually, I tried","start":28.295,"end":29.015,"sentiment":"neutral","sentiment_score":-0.019513983900348347}],"sentiment":"neutral","sentiment_score":0.006281572207808494,"channel":0,"num_words":5,"start":25.494999,"end":29.015},{"sentences":[{"text":"Oh,","start":28.95,"end":29.45,"sentiment":"neutral","sentiment_score":-0.028721552342176437}],"sentiment":"neutral","sentiment_score":-0.028721552342176437,"channel":1,"num_words":1,"start":28.95,"end":29.45},{"sentences":[{"text":"calling you a few times.","start":29.015,"end":30.395,"sentiment":"neutral","sentiment_score":-0.03848167099058628},{"text":"I'm not seeing, like, you're","start":31.09,"end":32.05,"sentiment":"neutral","sentiment_score":-0.13102781772613525}],"sentiment":"neutral","sentiment_score":-0.08475474435836076,"channel":0,"num_words":10,"start":29.015,"end":32.05},{"sentences":[{"text":"is","start":31.990002,"end":32.15,"sentiment":"neutral","sentiment_score":-0.09065809100866318}],"sentiment":"neutral","sentiment_score":-0.09065809100866318,"channel":1,"num_words":1,"start":31.990002,"end":32.15},{"sentences":[{"text":"you're","start":32.05,"end":32.29,"sentiment":"neutral","sentiment_score":-0.09895812720060349}],"sentiment":"neutral","sentiment_score":-0.09895812720060349,"channel":0,"num_words":1,"start":32.05,"end":32.29},{"sentences":[{"text":"it","start":32.15,"end":32.31,"sentiment":"neutral","sentiment_score":-0.11224008351564407}],"sentiment":"neutral","sentiment_score":-0.11224008351564407,"channel":1,"num_words":1,"start":32.15,"end":32.31},{"sentences":[{"text":"quite","start":32.29,"end":32.61,"sentiment":"neutral","sentiment_score":-0.09398100525140762}],"sentiment":"neutral","sentiment_score":-0.09398100525140762,"channel":0,"num_words":1,"start":32.29,"end":32.61},{"sentences":[{"text":"still?","start":32.31,"end":32.81,"sentiment":"neutral","sentiment_score":-0.11590972542762756}],"sentiment":"neutral","sentiment_score":-0.11590972542762756,"channel":1,"num_words":1,"start":32.31,"end":32.81},{"sentences":[{"text":"busy.","start":32.61,"end":33.11,"sentiment":"neutral","sentiment_score":-0.14309361577033997}],"sentiment":"neutral","sentiment_score":-0.14309361577033997,"channel":0,"num_words":1,"start":32.61,"end":33.11},{"sentences":[{"text":"No.","start":34.47,"end":34.79,"sentiment":"neutral","sentiment_score":-0.1188998445868492}],"sentiment":"neutral","sentiment_score":-0.1188998445868492,"channel":1,"num_words":1,"start":34.47,"end":34.79},{"sentences":[{"text":"Yep.","start":34.690002,"end":35.190002,"sentiment":"neutral","sentiment_score":-0.058389946818351746}],"sentiment":"neutral","sentiment_score":-0.058389946818351746,"channel":0,"num_words":1,"start":34.690002,"end":35.190002},{"sentences":[{"text":"Maybe maybe busy for some other task, but, yeah, let me let me know.","start":34.79,"end":40.010002,"sentiment":"neutral","sentiment_score":-0.053989117832056115},{"text":"This is for okay.","start":41.11,"end":43.025,"sentiment":"neutral","sentiment_score":0.05312105640769005},{"text":"How would it be easy to add any users?","start":44.765,"end":48.065,"sentiment":"neutral","sentiment_score":0.09146483656432894},{"text":"How will it be","start":54.605,"end":55.725,"sentiment":"neutral","sentiment_score":-0.00040026893839240074}],"sentiment":"neutral","sentiment_score":0.008974807397011788,"channel":1,"num_words":31,"start":34.79,"end":55.725},{"sentences":[{"text":"Sorry?","start":55.325,"end":55.645,"sentiment":"neutral","sentiment_score":-0.03965940326452255},{"text":"Hello?","start":55.645,"end":56.145,"sentiment":"neutral","sentiment_score":-0.002774749882519245}],"sentiment":"neutral","sentiment_score":-0.0212170765735209,"channel":0,"num_words":2,"start":55.325,"end":56.145},{"sentences":[{"text":"easy to increase the","start":55.725,"end":58.43,"sentiment":"neutral","sentiment_score":-0.003485569730401039}],"sentiment":"neutral","sentiment_score":-0.003485569730401039,"channel":1,"num_words":4,"start":55.725,"end":58.43},{"sentences":[{"text":"Mhmm.","start":58.285004,"end":58.785004,"sentiment":"neutral","sentiment_score":-0.0047613633796572685}],"sentiment":"neutral","sentiment_score":-0.0047613633796572685,"channel":0,"num_words":1,"start":58.285004,"end":58.785004},{"sentences":[{"text":"user?","start":58.43,"end":58.93,"sentiment":"neutral","sentiment_score":-0.011451585218310356},{"text":"Can you hear me?","start":59.79,"end":60.85,"sentiment":"neutral","sentiment_score":-0.023093026597052813}],"sentiment":"neutral","sentiment_score":-0.02076473832130432,"channel":1,"num_words":5,"start":58.43,"end":60.85},{"sentences":[{"text":"Yeah.","start":61.37,"end":61.53,"sentiment":"neutral","sentiment_score":-0.005387280136346817},{"text":"It's too easy.","start":61.53,"end":62.329998,"sentiment":"neutral","sentiment_score":0.026829789703090984},{"text":"Yep.","start":62.329998,"end":62.649998,"sentiment":"neutral","sentiment_score":0.07261043041944504},{"text":"I can hear you.","start":62.649998,"end":63.629997,"sentiment":"neutral","sentiment_score":0.06510235741734505},{"text":"Like, you","start":64.89,"end":65.37,"sentiment":"neutral","sentiment_score":0.04234444536268711}],"sentiment":"neutral","sentiment_score":0.04480098543519324,"channel":0,"num_words":11,"start":61.37,"end":65.37},{"sentences":[{"text":"Okay.","start":65.15,"end":65.39,"sentiment":"neutral","sentiment_score":0.030563585460186005}],"sentiment":"neutral","sentiment_score":0.030563585460186005,"channel":1,"num_words":1,"start":65.15,"end":65.39},{"sentences":[{"text":"mean","start":65.37,"end":65.61,"sentiment":"neutral","sentiment_score":0.016495585441589355}],"sentiment":"neutral","sentiment_score":0.016495585441589355,"channel":0,"num_words":1,"start":65.37,"end":65.61},{"sentences":[{"text":"Okay.","start":65.39,"end":65.89,"sentiment":"neutral","sentiment_score":0.02667543850839138}],"sentiment":"neutral","sentiment_score":0.02667543850839138,"channel":1,"num_words":1,"start":65.39,"end":65.89},{"sentences":[{"text":"you want","start":65.61,"end":66.09,"sentiment":"neutral","sentiment_score":0.014214995317161083}],"sentiment":"neutral","sentiment_score":0.014214995317161083,"channel":0,"num_words":2,"start":65.61,"end":66.09},{"sentences":[{"text":"So","start":65.95,"end":66.19,"sentiment":"neutral","sentiment_score":0.02515481598675251}],"sentiment":"neutral","sentiment_score":0.02515481598675251,"channel":1,"num_words":1,"start":65.95,"end":66.19},{"sentences":[{"text":"to create like, you get new numbers or, like, just add","start":66.09,"end":70.03,"sentiment":"neutral","sentiment_score":0.02288099293681708}],"sentiment":"neutral","sentiment_score":0.02288099293681708,"channel":0,"num_words":11,"start":66.09,"end":70.03},{"sentences":[{"text":"yeah.","start":69.55,"end":70.05,"sentiment":"neutral","sentiment_score":0.0010231304913759232}],"sentiment":"neutral","sentiment_score":0.0010231304913759232,"channel":1,"num_words":1,"start":69.55,"end":70.05},{"sentences":[{"text":"an existing one?","start":70.25,"end":71.415,"sentiment":"neutral","sentiment_score":-0.00824823323637247}],"sentiment":"neutral","sentiment_score":-0.00824823323637247,"channel":0,"num_words":3,"start":70.25,"end":71.415},{"sentences":[{"text":"No.","start":72.575005,"end":72.815,"sentiment":"neutral","sentiment_score":-0.06855247914791107},{"text":"Let's say let's say, you know, if we switch to you and later on,","start":72.815,"end":81.555,"sentiment":"neutral","sentiment_score":-0.048201912747962136}],"sentiment":"neutral","sentiment_score":-0.0495586171746254,"channel":1,"num_words":15,"start":72.575005,"end":81.555},{"sentences":[{"text":"Mhmm.","start":81.415,"end":81.495,"sentiment":"neutral","sentiment_score":-0.02431681379675865},{"text":"Yep.","start":81.495,"end":81.995,"sentiment":"neutral","sentiment_score":0.02921200357377529}],"sentiment":"neutral","sentiment_score":0.00244759488850832,"channel":0,"num_words":2,"start":81.415,"end":81.995},{"sentences":[{"text":"if I need few more numbers,","start":81.775,"end":84.035,"sentiment":"neutral","sentiment_score":0.0010514312113324802}],"sentiment":"neutral","sentiment_score":0.0010514312113324802,"channel":1,"num_words":6,"start":81.775,"end":84.035},{"sentences":[{"text":"Mhmm.","start":86.455,"end":86.88,"sentiment":"neutral","sentiment_score":0.009112751111388206}],"sentiment":"neutral","sentiment_score":0.009112751111388206,"channel":0,"num_words":1,"start":86.455,"end":86.88},{"sentences":[{"text":"How how easy will that will that be?","start":88.090004,"end":90.67,"sentiment":"neutral","sentiment_score":0.059674907475709915}],"sentiment":"neutral","sentiment_score":0.059674907475709915,"channel":1,"num_words":8,"start":88.090004,"end":90.67},{"sentences":[{"text":"Yep.","start":92.64,"end":92.96,"sentiment":"neutral","sentiment_score":0.06485477089881897},{"text":"We can assign you within one to two days business days.","start":92.96,"end":96.34,"sentiment":"neutral","sentiment_score":0.07477471537210724}],"sentiment":"neutral","sentiment_score":0.07394805333266656,"channel":0,"num_words":12,"start":92.64,"end":96.34},{"sentences":[{"text":"Will it take one to two days?","start":97.37,"end":99.07,"sentiment":"neutral","sentiment_score":0.04591249727777073}],"sentiment":"neutral","sentiment_score":0.04591249727777073,"channel":1,"num_words":7,"start":97.37,"end":99.07},{"sentences":[{"text":"Yep.","start":100.64,"end":101.14,"sentiment":"neutral","sentiment_score":0.02685639075934887}],"sentiment":"neutral","sentiment_score":0.02685639075934887,"channel":0,"num_words":1,"start":100.64,"end":101.14},{"sentences":[{"text":"Okay.","start":102.255,"end":102.575,"sentiment":"neutral","sentiment_score":0.01954658329486847},{"text":"Alright.","start":102.575,"end":102.895,"sentiment":"neutral","sentiment_score":0.008093571290373802},{"text":"Okay.","start":102.895,"end":103.395,"sentiment":"neutral","sentiment_score":-0.05417173355817795}],"sentiment":"neutral","sentiment_score":-0.008843859657645226,"channel":1,"num_words":3,"start":102.255,"end":103.395},{"sentences":[{"text":"We cannot find you.","start":105.16499,"end":106.545,"sentiment":"neutral","sentiment_score":-0.1395215168595314}],"sentiment":"neutral","sentiment_score":-0.1395215168595314,"channel":0,"num_words":4,"start":105.16499,"end":106.545},{"sentences":[{"text":"Okay.","start":113.375,"end":113.875,"sentiment":"neutral","sentiment_score":-0.03973083570599556},{"text":"Okay.","start":114.335,"end":114.735,"sentiment":"neutral","sentiment_score":-0.013655158691108229},{"text":"And okay.","start":114.735,"end":116.950005,"sentiment":"neutral","sentiment_score":0.016894911415874958}],"sentiment":"neutral","sentiment_score":-0.004899042891338468,"channel":1,"num_words":4,"start":113.375,"end":116.950005},{"sentences":[{"text":"Yeah.","start":116.770004,"end":117.270004,"sentiment":"neutral","sentiment_score":0.017909260466694832}],"sentiment":"neutral","sentiment_score":0.017909260466694832,"channel":0,"num_words":1,"start":116.770004,"end":117.270004},{"sentences":[{"text":"So this recording this recording will come by default.","start":116.950005,"end":121.130005,"sentiment":"neutral","sentiment_score":0.005021738302376535},{"text":"Right?","start":121.19,"end":121.69,"sentiment":"neutral","sentiment_score":0.00975174643099308},{"text":"Call recordings.","start":122.310005,"end":123.130005,"sentiment":"neutral","sentiment_score":-0.006333344615995884}],"sentiment":"neutral","sentiment_score":0.0035233918266991773,"channel":1,"num_words":12,"start":116.950005,"end":123.130005},{"sentences":[{"text":"Right.","start":123.33,"end":123.83,"sentiment":"neutral","sentiment_score":0.010206729173660278},{"text":"Call","start":125.33,"end":125.65,"sentiment":"neutral","sentiment_score":0.0030100829899311066}],"sentiment":"neutral","sentiment_score":0.0066084060817956924,"channel":0,"num_words":2,"start":123.33,"end":125.65},{"sentences":[{"text":"Okay.","start":125.590004,"end":126.090004,"sentiment":"neutral","sentiment_score":0.01089324802160263}],"sentiment":"neutral","sentiment_score":0.01089324802160263,"channel":1,"num_words":1,"start":125.590004,"end":126.090004},{"sentences":[{"text":"recordings.","start":125.65,"end":126.15,"sentiment":"neutral","sentiment_score":0.006981355138123035},{"text":"Yep.","start":126.29,"end":126.79,"sentiment":"neutral","sentiment_score":0.0338125005364418}],"sentiment":"neutral","sentiment_score":0.02039692783728242,"channel":0,"num_words":2,"start":125.65,"end":126.79},{"sentences":[{"text":"And and okay.","start":126.55,"end":128.07,"sentiment":"neutral","sentiment_score":0.017147043099006016},{"text":"I'm just trying to recall one question I asked to that technical guy that what if I want to hear I want to listen the call when somebody was on call and without notifying him","start":128.07,"end":142.33499,"sentiment":"neutral","sentiment_score":-0.03509193060121366}],"sentiment":"neutral","sentiment_score":-0.03096780109856474,"channel":1,"num_words":38,"start":126.55,"end":142.33499},{"sentences":[{"text":"Mhmm.","start":142.61499,"end":143.11499,"sentiment":"neutral","sentiment_score":-0.02474905177950859}],"sentiment":"neutral","sentiment_score":-0.02474905177950859,"channel":0,"num_words":1,"start":142.61499,"end":143.11499},{"sentences":[{"text":"if I want to listen to that call","start":142.70001,"end":144.56,"sentiment":"neutral","sentiment_score":-0.02631753613241017}],"sentiment":"neutral","sentiment_score":-0.02631753613241017,"channel":1,"num_words":8,"start":142.70001,"end":144.56},{"sentences":[{"text":"Mhmm.","start":144.42001,"end":144.92001,"sentiment":"neutral","sentiment_score":-0.006228426471352577}],"sentiment":"neutral","sentiment_score":-0.006228426471352577,"channel":0,"num_words":1,"start":144.42001,"end":144.92001},{"sentences":[{"text":"for my training purpose.","start":144.94,"end":146.08,"sentiment":"neutral","sentiment_score":0.006126835942268372}],"sentiment":"neutral","sentiment_score":0.006126835942268372,"channel":1,"num_words":4,"start":144.94,"end":146.08},{"sentences":[{"text":"Yep.","start":148.5,"end":149.0,"sentiment":"neutral","sentiment_score":0.07285111397504807},{"text":"Yeah.","start":150.02,"end":150.5,"sentiment":"neutral","sentiment_score":0.07507742941379547},{"text":"If you remember, like, he said, like, we can do that.","start":150.5,"end":152.98001,"sentiment":"neutral","sentiment_score":0.0829066654497927},{"text":"That's possible.","start":152.98001,"end":153.78,"sentiment":"neutral","sentiment_score":0.13935478031635284},{"text":"Like, you can jump into a call without knowing, and you can listen to, like, what the guys are talking.","start":153.78,"end":159.535,"sentiment":"neutral","sentiment_score":0.06984257660806178}],"sentiment":"neutral","sentiment_score":0.07815608446087156,"channel":0,"num_words":35,"start":148.5,"end":159.535},{"sentences":[{"text":"Alright.","start":161.935,"end":162.435,"sentiment":"neutral","sentiment_score":0.04408355802297592},{"text":"Can you can you verify it with him?","start":162.495,"end":164.515,"sentiment":"neutral","sentiment_score":0.01125279301777482},{"text":"I think I'm I'm in","start":164.735,"end":166.175,"sentiment":"neutral","sentiment_score":-0.010539089888334274}],"sentiment":"neutral","sentiment_score":0.005815032337393079,"channel":1,"num_words":14,"start":161.935,"end":166.175},{"sentences":[{"text":"Yep.","start":166.075,"end":166.315,"sentiment":"neutral","sentiment_score":0.01637095957994461}],"sentiment":"neutral","sentiment_score":0.01637095957994461,"channel":0,"num_words":1,"start":166.075,"end":166.315},{"sentences":[{"text":"that","start":166.175,"end":166.415,"sentiment":"neutral","sentiment_score":0.033497318625450134}],"sentiment":"neutral","sentiment_score":0.033497318625450134,"channel":1,"num_words":1,"start":166.175,"end":166.415},{"sentences":[{"text":"Yeah.","start":166.315,"end":166.715,"sentiment":"neutral","sentiment_score":0.06277191638946533}],"sentiment":"neutral","sentiment_score":0.06277191638946533,"channel":0,"num_words":1,"start":166.315,"end":166.715},{"sentences":[{"text":"impression","start":166.415,"end":166.89499,"sentiment":"neutral","sentiment_score":0.005263462662696838}],"sentiment":"neutral","sentiment_score":0.005263462662696838,"channel":1,"num_words":1,"start":166.415,"end":166.89499},{"sentences":[{"text":"Definitely.","start":166.715,"end":167.215,"sentiment":"neutral","sentiment_score":-0.006048707757145166}],"sentiment":"neutral","sentiment_score":-0.006048707757145166,"channel":0,"num_words":1,"start":166.715,"end":167.215},{"sentences":[{"text":"that he was saying he was saying that he like, we like, you guys don't have that feature right now, but you you are planning to do that.","start":166.89499,"end":177.21,"sentiment":"neutral","sentiment_score":-0.06192465878224799}],"sentiment":"neutral","sentiment_score":-0.06192465878224799,"channel":1,"num_words":28,"start":166.89499,"end":177.21},{"sentences":[{"text":"About the I think about he said about the AI automation, I think.","start":179.48001,"end":183.1,"sentiment":"neutral","sentiment_score":-0.05215956471287287}],"sentiment":"neutral","sentiment_score":-0.05215956471287287,"channel":0,"num_words":13,"start":179.48001,"end":183.1},{"sentences":[{"text":"No.","start":184.15001,"end":184.39,"sentiment":"negative","sentiment_score":-0.34742647409439087},{"text":"No.","start":184.39,"end":184.71,"sentiment":"negative","sentiment_score":-0.356092631816864},{"text":"Not AI automation About listening the current calls.","start":184.71,"end":188.685,"sentiment":"neutral","sentiment_score":-0.2593004498630762}],"sentiment":"neutral","sentiment_score":-0.27779227048158645,"channel":1,"num_words":10,"start":184.15001,"end":188.685},{"sentences":[{"text":"K.","start":195.60501,"end":195.845,"sentiment":"neutral","sentiment_score":-0.01290652621537447},{"text":"I'll cross verify with him about the thing","start":195.845,"end":199.20001,"sentiment":"neutral","sentiment_score":0.015354219765868038}],"sentiment":"neutral","sentiment_score":0.012214136879063316,"channel":0,"num_words":9,"start":195.60501,"end":199.20001},{"sentences":[{"text":"Yes.","start":198.905,"end":199.35,"sentiment":"neutral","sentiment_score":0.0340096578001976}],"sentiment":"neutral","sentiment_score":0.0340096578001976,"channel":1,"num_words":1,"start":198.905,"end":199.35},{"sentences":[{"text":"you asked for.","start":199.20001,"end":200.26001,"sentiment":"neutral","sentiment_score":0.0212525116900603},{"text":"And any questions?","start":204.16,"end":205.38,"sentiment":"neutral","sentiment_score":0.01690245730181535}],"sentiment":"neutral","sentiment_score":0.019077484495937824,"channel":0,"num_words":6,"start":199.20001,"end":205.38},{"sentences":[{"text":"Okay.","start":207.99,"end":208.49,"sentiment":"neutral","sentiment_score":0.0161307230591774},{"text":"And I just wanted to recall what he told me about about what we call quotation.","start":208.79001,"end":220.80501,"sentiment":"neutral","sentiment_score":0.004083454376086593}],"sentiment":"neutral","sentiment_score":0.004792117239797816,"channel":1,"num_words":17,"start":207.99,"end":220.80501},{"sentences":[{"text":"Yep.","start":223.435,"end":223.755,"sentiment":"neutral","sentiment_score":0.003261994104832411},{"text":"Already","start":223.755,"end":224.155,"sentiment":"neutral","sentiment_score":-0.02316351607441902}],"sentiment":"neutral","sentiment_score":-0.009950760984793305,"channel":0,"num_words":2,"start":223.435,"end":224.155},{"sentences":[{"text":"The","start":224.065,"end":224.225,"sentiment":"neutral","sentiment_score":-0.03764063119888306}],"sentiment":"neutral","sentiment_score":-0.03764063119888306,"channel":1,"num_words":1,"start":224.065,"end":224.225},{"sentences":[{"text":"sent","start":224.155,"end":224.395,"sentiment":"neutral","sentiment_score":-0.05629490688443184}],"sentiment":"neutral","sentiment_score":-0.05629490688443184,"channel":0,"num_words":1,"start":224.155,"end":224.395},{"sentences":[{"text":"number","start":224.225,"end":224.725,"sentiment":"neutral","sentiment_score":-0.047213830053806305}],"sentiment":"neutral","sentiment_score":-0.047213830053806305,"channel":1,"num_words":1,"start":224.225,"end":224.725},{"sentences":[{"text":"you through on your","start":224.395,"end":225.95,"sentiment":"neutral","sentiment_score":-0.06388138420879841}],"sentiment":"neutral","sentiment_score":-0.06388138420879841,"channel":0,"num_words":4,"start":224.395,"end":225.95},{"sentences":[{"text":"no.","start":226.145,"end":226.395,"sentiment":"neutral","sentiment_score":-0.08771923929452896},{"text":"No.","start":226.395,"end":226.86,"sentiment":"neutral","sentiment_score":-0.1797083169221878},{"text":"Not quotation.","start":227.1,"end":228.16,"sentiment":"neutral","sentiment_score":-0.20067402720451355},{"text":"Not the price.","start":228.22,"end":229.18001,"sentiment":"neutral","sentiment_score":-0.1622363676627477},{"text":"Not the amount.","start":229.18001,"end":230.06,"sentiment":"neutral","sentiment_score":-0.092169684668382}],"sentiment":"neutral","sentiment_score":-0.1431993767619133,"channel":1,"num_words":10,"start":226.145,"end":230.06},{"sentences":[{"text":"The quotation porting of the numbers.","start":230.06,"end":233.04,"sentiment":"neutral","sentiment_score":-0.03816748782992363}],"sentiment":"neutral","sentiment_score":-0.03816748782992363,"channel":1,"num_words":6,"start":230.06,"end":233.04},{"sentences":[{"text":"email.","start":233.05,"end":233.33,"sentiment":"neutral","sentiment_score":-0.021965423598885536},{"text":"Mhmm.","start":233.33,"end":233.61,"sentiment":"neutral","sentiment_score":-0.007327924482524395},{"text":"Holding.","start":233.61,"end":234.11,"sentiment":"neutral","sentiment_score":-0.008723204955458641},{"text":"Okay.","start":234.49,"end":234.97,"sentiment":"neutral","sentiment_score":0.006806938908994198},{"text":"Alright.","start":234.97,"end":235.47,"sentiment":"neutral","sentiment_score":0.01844365894794464}],"sentiment":"neutral","sentiment_score":-0.0025531910359859467,"channel":0,"num_words":5,"start":233.05,"end":235.47},{"sentences":[{"text":"Uh-huh.","start":235.61,"end":235.93001,"sentiment":"neutral","sentiment_score":0.005420574452728033}],"sentiment":"neutral","sentiment_score":0.005420574452728033,"channel":0,"num_words":1,"start":235.61,"end":235.93001},{"sentences":[{"text":"Yeah.","start":235.74,"end":236.24,"sentiment":"neutral","sentiment_score":0.004420110955834389}],"sentiment":"neutral","sentiment_score":0.004420110955834389,"channel":1,"num_words":1,"start":235.74,"end":236.24},{"sentences":[{"text":"Uh-huh.","start":235.93001,"end":236.43001,"sentiment":"neutral","sentiment_score":-0.004008133430033922}],"sentiment":"neutral","sentiment_score":-0.004008133430033922,"channel":0,"num_words":1,"start":235.93001,"end":236.43001},{"sentences":[{"text":"He said something that we give you temporary numbers and something like that while","start":237.9,"end":243.505,"sentiment":"neutral","sentiment_score":-0.007723076535122735}],"sentiment":"neutral","sentiment_score":-0.007723076535122735,"channel":1,"num_words":14,"start":237.9,"end":243.505},{"sentences":[{"text":"Right.","start":243.335,"end":243.655,"sentiment":"neutral","sentiment_score":0.021830707788467407}],"sentiment":"neutral","sentiment_score":0.021830707788467407,"channel":0,"num_words":1,"start":243.335,"end":243.655},{"sentences":[{"text":"we","start":243.60501,"end":244.10501,"sentiment":"neutral","sentiment_score":0.015080749988555908}],"sentiment":"neutral","sentiment_score":0.015080749988555908,"channel":1,"num_words":1,"start":243.60501,"end":244.10501},{"sentences":[{"text":"Because the porting will take, like, like, around two to six weeks, I think he mentioned.","start":243.655,"end":249.275,"sentiment":"neutral","sentiment_score":0.01462175400229171}],"sentiment":"neutral","sentiment_score":0.01462175400229171,"channel":0,"num_words":16,"start":243.655,"end":249.275},{"sentences":[{"text":"two to six weeks time.","start":250.52501,"end":251.985,"sentiment":"neutral","sentiment_score":-0.000810069590806961}],"sentiment":"neutral","sentiment_score":-0.000810069590806961,"channel":1,"num_words":5,"start":250.52501,"end":251.985},{"sentences":[{"text":"So for the time being yep.","start":251.575,"end":253.47,"sentiment":"neutral","sentiment_score":0.0200531342998147},{"text":"Yeah.","start":253.71,"end":254.19,"sentiment":"neutral","sentiment_score":0.06762325763702393},{"text":"For the time being, we'll provide you with the temporary thing.","start":254.19,"end":257.17,"sentiment":"neutral","sentiment_score":0.08186546543782408}],"sentiment":"neutral","sentiment_score":0.0604701212917765,"channel":0,"num_words":18,"start":251.575,"end":257.17},{"sentences":[{"text":"Okay.","start":259.15,"end":259.55,"sentiment":"neutral","sentiment_score":0.07037106156349182},{"text":"And so will it behave like any customer calls on a 1800 number which we are using right now?","start":259.55,"end":267.56998,"sentiment":"neutral","sentiment_score":0.04967389334189264}],"sentiment":"neutral","sentiment_score":0.050708751752972604,"channel":1,"num_words":20,"start":259.15,"end":267.56998},{"sentences":[{"text":"Mhmm.","start":267.885,"end":268.385,"sentiment":"neutral","sentiment_score":0.028515461832284927}],"sentiment":"neutral","sentiment_score":0.028515461832284927,"channel":0,"num_words":1,"start":267.885,"end":268.385},{"sentences":[{"text":"And the mobile numbers we using right now, if any customer dials","start":268.19,"end":273.995,"sentiment":"neutral","sentiment_score":0.05925029423087835}],"sentiment":"neutral","sentiment_score":0.05925029423087835,"channel":1,"num_words":12,"start":268.19,"end":273.995},{"sentences":[{"text":"Yep.","start":273.89252,"end":274.39252,"sentiment":"neutral","sentiment_score":0.08732306957244873}],"sentiment":"neutral","sentiment_score":0.08732306957244873,"channel":0,"num_words":1,"start":273.89252,"end":274.39252},{"sentences":[{"text":"that number, will be able to receive that call, or or will we have to provide them","start":273.995,"end":280.23502,"sentiment":"neutral","sentiment_score":0.05193814372315126}],"sentiment":"neutral","sentiment_score":0.05193814372315126,"channel":1,"num_words":17,"start":273.995,"end":280.23502},{"sentences":[{"text":"Yep.","start":280.06,"end":280.56,"sentiment":"neutral","sentiment_score":0.027157705277204514}],"sentiment":"neutral","sentiment_score":0.027157705277204514,"channel":0,"num_words":1,"start":280.06,"end":280.56},{"sentences":[{"text":"our numbers?","start":280.23502,"end":281.135,"sentiment":"neutral","sentiment_score":0.009863580577075481}],"sentiment":"neutral","sentiment_score":0.009863580577075481,"channel":1,"num_words":2,"start":280.23502,"end":281.135},{"sentences":[{"text":"No.","start":283.34,"end":283.5,"sentiment":"neutral","sentiment_score":-0.06358128786087036},{"text":"No.","start":283.5,"end":283.74,"sentiment":"neutral","sentiment_score":-0.05148087814450264},{"text":"You you will be able to receive that.","start":283.74,"end":285.68,"sentiment":"neutral","sentiment_score":-0.010503651108592749}],"sentiment":"neutral","sentiment_score":-0.0199091374874115,"channel":0,"num_words":10,"start":283.34,"end":285.68},{"sentences":[{"text":"Okay.","start":287.92,"end":288.4,"sentiment":"neutral","sentiment_score":0.12545615434646606},{"text":"Okay.","start":288.4,"end":288.9,"sentiment":"neutral","sentiment_score":0.14243289828300476},{"text":"Alright.","start":290.24,"end":290.64,"sentiment":"neutral","sentiment_score":0.2045184075832367},{"text":"So there would not be any disturbance with those current numbers.","start":290.64,"end":295.12,"sentiment":"neutral","sentiment_score":0.12971473214301196}],"sentiment":"neutral","sentiment_score":0.13566210812755994,"channel":1,"num_words":14,"start":287.92,"end":295.12},{"sentences":[{"text":"Yeah.","start":295.035,"end":295.355,"sentiment":"neutral","sentiment_score":0.19977721571922305}],"sentiment":"neutral","sentiment_score":0.19977721571922305,"channel":0,"num_words":1,"start":295.035,"end":295.355},{"sentences":[{"text":"Right?","start":295.12,"end":295.6,"sentiment":"neutral","sentiment_score":0.2127564549446106}],"sentiment":"neutral","sentiment_score":0.2127564549446106,"channel":1,"num_words":1,"start":295.12,"end":295.6},{"sentences":[{"text":"Right.","start":295.355,"end":295.755,"sentiment":"neutral","sentiment_score":0.257325142621994}],"sentiment":"neutral","sentiment_score":0.257325142621994,"channel":0,"num_words":1,"start":295.355,"end":295.755},{"sentences":[{"text":"The","start":295.6,"end":295.92,"sentiment":"neutral","sentiment_score":0.2051316648721695}],"sentiment":"neutral","sentiment_score":0.2051316648721695,"channel":1,"num_words":1,"start":295.6,"end":295.92},{"sentences":[{"text":"There won't be","start":295.755,"end":296.23502,"sentiment":"neutral","sentiment_score":0.18621957302093506}],"sentiment":"neutral","sentiment_score":0.18621957302093506,"channel":0,"num_words":3,"start":295.755,"end":296.23502},{"sentences":[{"text":"like","start":296.21335,"end":296.50665,"sentiment":"neutral","sentiment_score":0.11173682659864426}],"sentiment":"neutral","sentiment_score":0.11173682659864426,"channel":1,"num_words":1,"start":296.21335,"end":296.50665},{"sentences":[{"text":"any disruption.","start":296.23502,"end":297.05502,"sentiment":"neutral","sentiment_score":0.04929406940937042}],"sentiment":"neutral","sentiment_score":0.04929406940937042,"channel":0,"num_words":2,"start":296.23502,"end":297.05502},{"sentences":[{"text":"and at the end.","start":296.8,"end":297.78,"sentiment":"neutral","sentiment_score":0.1274709776043892}],"sentiment":"neutral","sentiment_score":0.1274709776043892,"channel":1,"num_words":4,"start":296.8,"end":297.78},{"sentences":[{"text":"Correct.","start":297.595,"end":298.095,"sentiment":"neutral","sentiment_score":0.19196635484695437}],"sentiment":"neutral","sentiment_score":0.19196635484695437,"channel":0,"num_words":1,"start":297.595,"end":298.095},{"sentences":[{"text":"Alright.","start":299.505,"end":299.905,"sentiment":"neutral","sentiment_score":0.19619488716125488},{"text":"Alright.","start":299.905,"end":300.305,"sentiment":"neutral","sentiment_score":0.20836541056632996},{"text":"And at the end of the process, you will become the routing service provider for those numbers.","start":300.305,"end":307.585,"sentiment":"neutral","sentiment_score":0.17415965085520463},{"text":"Right?","start":307.585,"end":308.085,"sentiment":"neutral","sentiment_score":0.10417753458023073}],"sentiment":"neutral","sentiment_score":0.17347259484231473,"channel":1,"num_words":20,"start":299.505,"end":308.085},{"sentences":[{"text":"Right.","start":310.13,"end":310.63,"sentiment":"neutral","sentiment_score":0.0751933753490448}],"sentiment":"neutral","sentiment_score":0.0751933753490448,"channel":0,"num_words":1,"start":310.13,"end":310.63},{"sentences":[{"text":"Okay.","start":312.305,"end":312.805,"sentiment":"neutral","sentiment_score":0.06433169543743134},{"text":"Just give me one moment.","start":315.19998,"end":316.58,"sentiment":"neutral","sentiment_score":0.04535272344946861},{"text":"Should I have received your email from Ross?","start":316.96,"end":322.5,"sentiment":"neutral","sentiment_score":0.01081998459994793}],"sentiment":"neutral","sentiment_score":0.02697537067745413,"channel":1,"num_words":14,"start":312.305,"end":322.5},{"sentences":[{"text":"Mhmm.","start":324.70502,"end":324.785,"sentiment":"neutral","sentiment_score":-0.010333876125514507},{"text":"Rough.","start":324.785,"end":325.265,"sentiment":"neutral","sentiment_score":-0.018788736313581467},{"text":"K.","start":325.265,"end":325.765,"sentiment":"neutral","sentiment_score":-0.002987847663462162}],"sentiment":"neutral","sentiment_score":-0.010703486700852713,"channel":0,"num_words":3,"start":324.70502,"end":325.765},{"sentences":[{"text":"Hold on a moment.","start":332.355,"end":333.335,"sentiment":"neutral","sentiment_score":0.0005431356839835639},{"text":"Okay.","start":342.13,"end":342.63,"sentiment":"neutral","sentiment_score":0.017386816442012787},{"text":"Okay.","start":357.635,"end":357.95502,"sentiment":"neutral","sentiment_score":0.01865515671670437},{"text":"Did you send it to Wilson's email address, or which email address do you send that code?","start":357.95502,"end":362.855,"sentiment":"neutral","sentiment_score":0.008118140127728967}],"sentiment":"neutral","sentiment_score":0.007661865133306254,"channel":1,"num_words":23,"start":332.355,"end":362.855},{"sentences":[{"text":"I have sent it to wilson@azsolar.com.eu.","start":364.24002,"end":368.58002,"sentiment":"neutral","sentiment_score":0.018395033354560535}],"sentiment":"neutral","sentiment_score":0.018395033354560535,"channel":0,"num_words":6,"start":364.24002,"end":368.58002},{"sentences":[{"text":"Alright.","start":369.475,"end":369.875,"sentiment":"neutral","sentiment_score":0.04317593201994896},{"text":"Okay.","start":369.875,"end":370.195,"sentiment":"neutral","sentiment_score":0.04228506609797478},{"text":"Let me search that email.","start":370.195,"end":371.815,"sentiment":"neutral","sentiment_score":0.029932579770684243}],"sentiment":"neutral","sentiment_score":0.033589128138763566,"channel":1,"num_words":7,"start":369.475,"end":371.815},{"sentences":[{"text":"On Tuesday, June 23.","start":373.04,"end":375.7,"sentiment":"neutral","sentiment_score":0.026934092864394188},{"text":"That's a follow-up, I think.","start":379.52502,"end":381.045,"sentiment":"neutral","sentiment_score":0.05787973180413246},{"text":"Yeah.","start":381.045,"end":381.545,"sentiment":"neutral","sentiment_score":0.048464335501194},{"text":"On June 12.","start":384.325,"end":385.625,"sentiment":"neutral","sentiment_score":0.03759333988030752}],"sentiment":"neutral","sentiment_score":0.04295226043233505,"channel":0,"num_words":13,"start":373.04,"end":385.625},{"sentences":[{"text":"One moment.","start":388.16998,"end":388.90997,"sentiment":"neutral","sentiment_score":0.04134169593453407}],"sentiment":"neutral","sentiment_score":0.04134169593453407,"channel":1,"num_words":2,"start":388.16998,"end":388.90997},{"sentences":[{"text":"Yep.","start":390.885,"end":391.385,"sentiment":"neutral","sentiment_score":0.07780347764492035},{"text":"I think you","start":400.46,"end":401.02,"sentiment":"neutral","sentiment_score":0.04076616590221723}],"sentiment":"neutral","sentiment_score":0.05002549383789301,"channel":0,"num_words":4,"start":390.885,"end":401.02},{"sentences":[{"text":"It's","start":400.98,"end":401.48,"sentiment":"neutral","sentiment_score":0.05042552947998047}],"sentiment":"neutral","sentiment_score":0.05042552947998047,"channel":1,"num_words":1,"start":400.98,"end":401.48},{"sentences":[{"text":"can search, like, Techcom Cloud phone system proposal.","start":401.02,"end":403.91998,"sentiment":"neutral","sentiment_score":0.07850073836743832},{"text":"You will find it.","start":404.06,"end":405.12,"sentiment":"neutral","sentiment_score":0.07461938168853521}],"sentiment":"neutral","sentiment_score":0.07720695280780394,"channel":0,"num_words":12,"start":401.02,"end":405.12},{"sentences":[{"text":"yeah.","start":407.14,"end":407.64,"sentiment":"neutral","sentiment_score":0.025468844920396805},{"text":"Custom IVR and call routing setup.","start":414.275,"end":417.255,"sentiment":"neutral","sentiment_score":0.019665482609222334},{"text":"350.","start":418.51498,"end":419.335,"sentiment":"neutral","sentiment_score":0.00947707425802946},{"text":"It is auto attendant configuration.","start":421.07498,"end":424.135,"sentiment":"neutral","sentiment_score":0.0033451341092586516},{"text":"What is that?","start":424.435,"end":425.495,"sentiment":"neutral","sentiment_score":-0.01056472398340702}],"sentiment":"neutral","sentiment_score":0.008623144589364529,"channel":1,"num_words":16,"start":407.14,"end":425.495},{"sentences":[{"text":"Sorry?","start":428.58002,"end":429.08002,"sentiment":"neutral","sentiment_score":-0.048792533576488495}],"sentiment":"neutral","sentiment_score":-0.048792533576488495,"channel":0,"num_words":1,"start":428.58002,"end":429.08002},{"sentences":[{"text":"Auto attendant configuration.","start":431.49,"end":433.19,"sentiment":"neutral","sentiment_score":-0.02918718320628007}],"sentiment":"neutral","sentiment_score":-0.02918718320628007,"channel":1,"num_words":3,"start":431.49,"end":433.19},{"sentences":[{"text":"Nope.","start":436.845,"end":437.345,"sentiment":"neutral","sentiment_score":-0.09727109968662262}],"sentiment":"neutral","sentiment_score":-0.09727109968662262,"channel":0,"num_words":1,"start":436.845,"end":437.345},{"sentences":[{"text":"It is written","start":439.73,"end":440.53,"sentiment":"neutral","sentiment_score":-0.04674988612532616}],"sentiment":"neutral","sentiment_score":-0.04674988612532616,"channel":1,"num_words":3,"start":439.73,"end":440.53},{"sentences":[{"text":"Do you want","start":440.20502,"end":440.765,"sentiment":"neutral","sentiment_score":-0.035357470313707985}],"sentiment":"neutral","sentiment_score":-0.035357470313707985,"channel":0,"num_words":3,"start":440.20502,"end":440.765},{"sentences":[{"text":"here","start":440.53,"end":441.01,"sentiment":"neutral","sentiment_score":-0.028196921572089195}],"sentiment":"neutral","sentiment_score":-0.028196921572089195,"channel":1,"num_words":1,"start":440.53,"end":441.01},{"sentences":[{"text":"me to forward","start":440.765,"end":441.245,"sentiment":"neutral","sentiment_score":-0.035942024240891136}],"sentiment":"neutral","sentiment_score":-0.035942024240891136,"channel":0,"num_words":3,"start":440.765,"end":441.245},{"sentences":[{"text":"for","start":441.01,"end":441.33002,"sentiment":"neutral","sentiment_score":-0.03769143670797348}],"sentiment":"neutral","sentiment_score":-0.03769143670797348,"channel":1,"num_words":1,"start":441.01,"end":441.33002},{"sentences":[{"text":"you?","start":441.245,"end":441.745,"sentiment":"neutral","sentiment_score":-0.05002281069755554}],"sentiment":"neutral","sentiment_score":-0.05002281069755554,"channel":0,"num_words":1,"start":441.245,"end":441.745},{"sentences":[{"text":"3 No.","start":441.33002,"end":443.085,"sentiment":"neutral","sentiment_score":-0.08028654754161835},{"text":"No.","start":443.085,"end":443.245,"sentiment":"neutral","sentiment_score":-0.12613655626773834},{"text":"No.","start":443.245,"end":443.43698,"sentiment":"neutral","sentiment_score":-0.15063893795013428},{"text":"No.","start":443.43698,"end":443.629,"sentiment":"neutral","sentiment_score":-0.20874781906604767},{"text":"I I'm I'm seeing your email right now, the proposal.","start":443.629,"end":446.865,"sentiment":"neutral","sentiment_score":-0.0729318480938673}],"sentiment":"neutral","sentiment_score":-0.091694325953722,"channel":1,"num_words":15,"start":441.33002,"end":446.865},{"sentences":[{"text":"Okay.","start":447.645,"end":448.125,"sentiment":"neutral","sentiment_score":0.005904443562030792},{"text":"It says number two, once off setup and migration investment.","start":448.125,"end":453.985,"sentiment":"neutral","sentiment_score":0.009722782112658025},{"text":"Okay?","start":454.285,"end":454.785,"sentiment":"neutral","sentiment_score":0.0005724532529711723}],"sentiment":"neutral","sentiment_score":0.008642059828465184,"channel":1,"num_words":12,"start":447.645,"end":454.785},{"sentences":[{"text":"Mhmm.","start":456.96,"end":457.46,"sentiment":"neutral","sentiment_score":-0.0012148539535701277}],"sentiment":"neutral","sentiment_score":-0.0012148539535701277,"channel":0,"num_words":1,"start":456.96,"end":457.46},{"sentences":[{"text":"If you look at that in the description, it says custom IVR and call routing setup.","start":457.69,"end":465.22998,"sentiment":"neutral","sentiment_score":-0.0024185774382203817},{"text":"That includes auto attendant configuration.","start":466.57,"end":469.71,"sentiment":"neutral","sentiment_score":-0.0010811291635036472},{"text":"What","start":470.725,"end":471.225,"sentiment":"neutral","sentiment_score":0.007779499515891075}],"sentiment":"neutral","sentiment_score":-0.0016510629687796939,"channel":1,"num_words":22,"start":457.69,"end":471.225},{"sentences":[{"text":"Okay.","start":473.615,"end":474.115,"sentiment":"neutral","sentiment_score":0.0123363034799695},{"text":"As I mentioned, I think it's about the,","start":475.055,"end":477.555,"sentiment":"neutral","sentiment_score":-0.0035870770225301385}],"sentiment":"neutral","sentiment_score":-0.0018178125222524006,"channel":0,"num_words":9,"start":473.615,"end":477.555},{"sentences":[{"text":"is that?","start":477.685,"end":478.435,"sentiment":"neutral","sentiment_score":-0.00411846861243248}],"sentiment":"neutral","sentiment_score":-0.00411846861243248,"channel":1,"num_words":2,"start":477.685,"end":478.435},{"sentences":[{"text":"you mentioned about, like, jumping into a call between your colleague and the customer.","start":478.62,"end":483.91998,"sentiment":"neutral","sentiment_score":-0.0268451256145324},{"text":"I think it's about, yeah.","start":484.06,"end":486.72,"sentiment":"neutral","sentiment_score":-0.06576453298330306}],"sentiment":"neutral","sentiment_score":-0.037087074922103634,"channel":0,"num_words":19,"start":478.62,"end":486.72},{"sentences":[{"text":"I don't think so.","start":488.05002,"end":489.19,"sentiment":"neutral","sentiment_score":-0.12228499352931976},{"text":"This is something related to IVR.","start":489.81,"end":491.75,"sentiment":"neutral","sentiment_score":-0.038293820805847645}],"sentiment":"neutral","sentiment_score":-0.07189028989523649,"channel":1,"num_words":10,"start":488.05002,"end":491.75},{"sentences":[{"text":"Check.","start":495.915,"end":496.415,"sentiment":"neutral","sentiment_score":0.006846681237220764}],"sentiment":"neutral","sentiment_score":0.006846681237220764,"channel":0,"num_words":1,"start":495.915,"end":496.415},{"sentences":[{"text":"Official meeting upload and call flow mapping.","start":496.435,"end":501.015,"sentiment":"neutral","sentiment_score":0.014754772718463625},{"text":"Okay.","start":501.635,"end":502.135,"sentiment":"neutral","sentiment_score":0.04048576205968857},{"text":"Okay.","start":515.66,"end":516.16,"sentiment":"neutral","sentiment_score":0.05617797002196312}],"sentiment":"neutral","sentiment_score":0.022216349012321897,"channel":1,"num_words":9,"start":496.435,"end":516.16},{"sentences":[{"text":"Hey, Wilson.","start":581.41504,"end":582.135,"sentiment":"neutral","sentiment_score":0.12993405759334564},{"text":"How are you?","start":582.135,"end":582.875,"sentiment":"neutral","sentiment_score":0.18908471862475076}],"sentiment":"neutral","sentiment_score":0.1654244542121887,"channel":0,"num_words":5,"start":581.41504,"end":582.875},{"sentences":[{"text":"Absolutely fine, mate.","start":584.22504,"end":585.185,"sentiment":"positive","sentiment_score":0.4987884859244029},{"text":"Are you?","start":585.185,"end":585.84503,"sentiment":"neutral","sentiment_score":0.31354033946990967}],"sentiment":"positive","sentiment_score":0.4246892273426056,"channel":1,"num_words":5,"start":584.22504,"end":585.84503},{"sentences":[{"text":"Certainly good.","start":586.47,"end":587.11,"sentiment":"positive","sentiment_score":0.41324861347675323},{"text":"Yeah.","start":587.11,"end":587.43,"sentiment":"neutral","sentiment_score":0.0938868373632431},{"text":"Sorry.","start":587.43,"end":587.75,"sentiment":"neutral","sentiment_score":0.04601433500647545},{"text":"What we can do?","start":587.75,"end":588.73,"sentiment":"neutral","sentiment_score":0.03054701443761587},{"text":"It's okay.","start":589.43,"end":590.08997,"sentiment":"neutral","sentiment_score":0.07595999538898468}],"sentiment":"neutral","sentiment_score":0.12405064478516578,"channel":0,"num_words":10,"start":586.47,"end":590.08997},{"sentences":[{"text":"Okay.","start":591.265,"end":591.765,"sentiment":"neutral","sentiment_score":0.020470965653657913},{"text":"I have this question.","start":591.825,"end":593.28503,"sentiment":"neutral","sentiment_score":-0.0025827947538346052},{"text":"What is auto attendant configuration?","start":594.625,"end":598.005,"sentiment":"neutral","sentiment_score":-0.0034972969442605972}],"sentiment":"neutral","sentiment_score":-0.0007346698082983493,"channel":1,"num_words":10,"start":591.265,"end":598.005},{"sentences":[{"text":"Mhmm.","start":599.19,"end":599.69,"sentiment":"neutral","sentiment_score":0.007828690111637115},{"text":"So that's for your IVR.","start":602.785,"end":605.425,"sentiment":"neutral","sentiment_score":0.028363619372248648},{"text":"Right?","start":605.425,"end":605.745,"sentiment":"neutral","sentiment_score":0.04285608232021332},{"text":"So you want IVR, like, press 1 for sales, press 2 for support, those things.","start":605.745,"end":609.765,"sentiment":"neutral","sentiment_score":0.05689016555746396}],"sentiment":"neutral","sentiment_score":0.04753887966613878,"channel":0,"num_words":22,"start":599.19,"end":609.765},{"sentences":[{"text":"Right.","start":610.99005,"end":611.49005,"sentiment":"neutral","sentiment_score":0.08698806911706924}],"sentiment":"neutral","sentiment_score":0.08698806911706924,"channel":1,"num_words":1,"start":610.99005,"end":611.49005},{"sentences":[{"text":"Yeah.","start":612.32,"end":612.64,"sentiment":"neutral","sentiment_score":0.09240257740020752},{"text":"So that's like implementation cost one thing and then there is no recurring cost for that.","start":612.64,"end":617.3,"sentiment":"neutral","sentiment_score":0.08378297230228782}],"sentiment":"neutral","sentiment_score":0.08429000789628309,"channel":0,"num_words":17,"start":612.32,"end":617.3},{"sentences":[{"text":"Okay.","start":618.425,"end":618.925,"sentiment":"neutral","sentiment_score":0.03391954302787781},{"text":"And what if I want to change it later on?","start":618.985,"end":622.365,"sentiment":"neutral","sentiment_score":0.011694102361798287}],"sentiment":"neutral","sentiment_score":0.013714596967805515,"channel":1,"num_words":11,"start":618.425,"end":622.365},{"sentences":[{"text":"You can you can ask us to change it.","start":622.96,"end":624.48,"sentiment":"neutral","sentiment_score":0.03185733697480626},{"text":"No issues.","start":624.48,"end":625.125,"sentiment":"neutral","sentiment_score":0.06353546306490898},{"text":"It's part of the package.","start":625.285,"end":626.265,"sentiment":"neutral","sentiment_score":0.08256803750991822}],"sentiment":"neutral","sentiment_score":0.05166419665329158,"channel":0,"num_words":16,"start":622.96,"end":626.265},{"sentences":[{"text":"Yeah.","start":626.265,"end":626.665,"sentiment":"neutral","sentiment_score":0.11038128286600112},{"text":"We we can do that.","start":626.665,"end":628.185,"sentiment":"neutral","sentiment_score":0.10041637420654297},{"text":"I know that.","start":628.185,"end":629.01,"sentiment":"neutral","sentiment_score":0.026538103818893433},{"text":"But will it be chargeable, changing","start":629.33,"end":631.75,"sentiment":"neutral","sentiment_score":-0.03318367681155602}],"sentiment":"neutral","sentiment_score":0.03286502696573734,"channel":1,"num_words":15,"start":626.265,"end":631.75},{"sentences":[{"text":"No.","start":631.365,"end":631.865,"sentiment":"neutral","sentiment_score":-0.107779860496521}],"sentiment":"neutral","sentiment_score":-0.107779860496521,"channel":0,"num_words":1,"start":631.365,"end":631.865},{"sentences":[{"text":"in that?","start":631.81,"end":632.47003,"sentiment":"neutral","sentiment_score":-0.10999489575624466}],"sentiment":"neutral","sentiment_score":-0.10999489575624466,"channel":1,"num_words":2,"start":631.81,"end":632.47003},{"sentences":[{"text":"No.","start":632.805,"end":632.965,"sentiment":"neutral","sentiment_score":-0.1866549849510193},{"text":"No.","start":632.965,"end":633.205,"sentiment":"neutral","sentiment_score":-0.18122133612632751},{"text":"It's part of the support.","start":633.205,"end":634.345,"sentiment":"neutral","sentiment_score":-0.13369394093751907}],"sentiment":"neutral","sentiment_score":-0.1480494322521346,"channel":0,"num_words":7,"start":632.805,"end":634.345},{"sentences":[{"text":"Alright.","start":636.45,"end":636.93,"sentiment":"neutral","sentiment_score":0.029375797137618065},{"text":"Okay.","start":636.93,"end":637.43,"sentiment":"neutral","sentiment_score":0.02881535328924656},{"text":"Second thing, professional greeting uploads.","start":637.49,"end":640.79004,"sentiment":"neutral","sentiment_score":0.05593740940093994},{"text":"What is that?","start":641.09,"end":642.07,"sentiment":"neutral","sentiment_score":0.03762048607071241}],"sentiment":"neutral","sentiment_score":0.045073965564370155,"channel":1,"num_words":10,"start":636.45,"end":642.07},{"sentences":[{"text":"Yeah.","start":643.04,"end":643.28,"sentiment":"neutral","sentiment_score":0.03245988115668297},{"text":"So that's basically we need either you actually provide us voice messages or we can we can record it for you based on the AI.","start":643.28,"end":651.46,"sentiment":"neutral","sentiment_score":0.04497856840491295},{"text":"So for example, let's say, thanks for calling our business and we are not available.","start":651.935,"end":655.695,"sentiment":"neutral","sentiment_score":0.05829861188928286},{"text":"So all those messages, we can do it via AI or you if you have someone in your team who can do it, then it's good.","start":655.695,"end":661.135,"sentiment":"positive","sentiment_score":0.44820597997078526},{"text":"We can just provide you the script and you can do it.","start":661.135,"end":663.39496,"sentiment":"positive","sentiment_score":0.4759231209754944}],"sentiment":"neutral","sentiment_score":0.24551691393120378,"channel":0,"num_words":79,"start":643.04,"end":663.39496},{"sentences":[{"text":"Alright.","start":665.60004,"end":666.10004,"sentiment":"neutral","sentiment_score":0.1623668670654297},{"text":"Okay.","start":666.16003,"end":666.48,"sentiment":"neutral","sentiment_score":0.1225503906607628},{"text":"Okay.","start":666.48,"end":666.72003,"sentiment":"neutral","sentiment_score":0.096006378531456},{"text":"Okay.","start":666.72003,"end":667.22003,"sentiment":"neutral","sentiment_score":0.087185800075531},{"text":"And what is call flow mapping?","start":668.48,"end":671.14,"sentiment":"neutral","sentiment_score":0.07520210618774097}],"sentiment":"neutral","sentiment_score":0.09193220734596252,"channel":1,"num_words":10,"start":665.60004,"end":671.14},{"sentences":[{"text":"Call flow mapping is basically once you agree, we'll sit with you, and we'll discuss about the call flow, how we want to actually route the calls when someone calls in.","start":672.38995,"end":680.745,"sentiment":"neutral","sentiment_score":0.14697921420297316},{"text":"And it's like advanced scenarios.","start":680.745,"end":682.185,"sentiment":"neutral","sentiment_score":0.0720675304532051},{"text":"For example, there is a holiday, we will create all those things in the back end.","start":682.185,"end":685.725,"sentiment":"neutral","sentiment_score":0.031764746992848814},{"text":"So like all the large corporations, they use the system to automate the calls when they are not available.","start":685.785,"end":690.045,"sentiment":"neutral","sentiment_score":0.015744893174422413}],"sentiment":"neutral","sentiment_score":0.08062087626419437,"channel":0,"num_words":71,"start":672.38995,"end":690.045},{"sentences":[{"text":"Right.","start":692.26996,"end":692.58997,"sentiment":"neutral","sentiment_score":0.029063601046800613},{"text":"I understand.","start":692.58997,"end":693.25,"sentiment":"neutral","sentiment_score":0.010873000137507915},{"text":"I understand.","start":693.47,"end":694.20996,"sentiment":"neutral","sentiment_score":0.01206577755510807},{"text":"Okay.","start":697.87,"end":698.37,"sentiment":"neutral","sentiment_score":0.008306818082928658},{"text":"Alright.","start":699.23,"end":699.63,"sentiment":"neutral","sentiment_score":0.01739921234548092}],"sentiment":"neutral","sentiment_score":0.014378169551491737,"channel":1,"num_words":7,"start":692.26996,"end":699.63},{"sentences":[{"text":"And Ross said that this porting of the numbers would take four to six weeks time.","start":699.63,"end":708.08496,"sentiment":"neutral","sentiment_score":-0.019339951686561108}],"sentiment":"neutral","sentiment_score":-0.019339951686561108,"channel":1,"num_words":16,"start":699.63,"end":708.08496},{"sentences":[{"text":"It's standard, but we we need to check.","start":709.685,"end":712.805,"sentiment":"neutral","sentiment_score":-0.041830026311799884},{"text":"Who is your current provider?","start":712.805,"end":714.025,"sentiment":"neutral","sentiment_score":-0.039745619893074034}],"sentiment":"neutral","sentiment_score":-0.04102833153536686,"channel":0,"num_words":13,"start":709.685,"end":714.025},{"sentences":[{"text":"Ucommerce.","start":717.24,"end":717.32,"sentiment":"neutral","sentiment_score":-0.007410044781863689},{"text":"Business","start":717.32,"end":717.82,"sentiment":"neutral","sentiment_score":-0.004857942461967468}],"sentiment":"neutral","sentiment_score":-0.006133993621915579,"channel":1,"num_words":2,"start":717.24,"end":717.82},{"sentences":[{"text":"Yeah.","start":719.04504,"end":719.28503,"sentiment":"neutral","sentiment_score":0.008047380484640598},{"text":"So generally, four weeks is","start":719.28503,"end":721.26996,"sentiment":"neutral","sentiment_score":-0.006812219694256783}],"sentiment":"neutral","sentiment_score":-0.004335619664440553,"channel":0,"num_words":6,"start":719.04504,"end":721.26996},{"sentences":[{"text":"com.","start":721.16,"end":721.66,"sentiment":"neutral","sentiment_score":-0.025437450036406517}],"sentiment":"neutral","sentiment_score":-0.025437450036406517,"channel":1,"num_words":1,"start":721.16,"end":721.66},{"sentences":[{"text":"very standard.","start":721.26996,"end":722.01,"sentiment":"neutral","sentiment_score":-0.02550967037677765},{"text":"Sometimes they take six weeks because they have to clean clear all your dues, and they can then then they can release the numbers.","start":722.14996,"end":728.57,"sentiment":"neutral","sentiment_score":-0.037996387419601284},{"text":"Okay?","start":728.63,"end":729.13,"sentiment":"neutral","sentiment_score":0.034583814442157745},{"text":"So that's what but sometimes we have seen, like, we we got to, like, get it done in within week as well, but four to six is is a standard time across the industry.","start":729.67,"end":739.51495,"sentiment":"neutral","sentiment_score":0.00021293496384340173},{"text":"Okay?","start":739.815,"end":740.315,"sentiment":"neutral","sentiment_score":0.10060795396566392}],"sentiment":"neutral","sentiment_score":-0.013233888413636916,"channel":0,"num_words":62,"start":721.26996,"end":740.315},{"sentences":[{"text":"But the good thing is we will set up your system so you can start using it.","start":741.735,"end":745.26,"sentiment":"positive","sentiment_score":0.49101389856899486},{"text":"And when we log the porting date, we will cut over to the old numbers so you can start using them.","start":745.5,"end":749.92,"sentiment":"neutral","sentiment_score":0.28820928363572984}],"sentiment":"positive","sentiment_score":0.3789376640006116,"channel":0,"num_words":38,"start":741.735,"end":749.92},{"sentences":[{"text":"And during this number, you'll be providing me a temporary","start":751.45,"end":756.12,"sentiment":"neutral","sentiment_score":0.17463861033320427}],"sentiment":"neutral","sentiment_score":0.17463861033320427,"channel":1,"num_words":10,"start":751.45,"end":756.12},{"sentences":[{"text":"Temporary numbers.","start":756.3,"end":757.34,"sentiment":"neutral","sentiment_score":0.13546907529234886},{"text":"Temporary numbers.","start":757.34,"end":758.46,"sentiment":"neutral","sentiment_score":0.07665413990616798},{"text":"Yeah.","start":758.46,"end":758.96,"sentiment":"neutral","sentiment_score":0.07343213260173798}],"sentiment":"neutral","sentiment_score":0.09953571259975433,"channel":0,"num_words":5,"start":756.3,"end":758.96},{"sentences":[{"text":"Temporary numbers.","start":758.525,"end":759.405,"sentiment":"neutral","sentiment_score":0.07579176872968674},{"text":"Okay.","start":759.405,"end":759.725,"sentiment":"neutral","sentiment_score":0.09034932404756546},{"text":"So if any customer calls on my number, will that call be going through?","start":759.725,"end":767.025,"sentiment":"neutral","sentiment_score":0.0866261635507856}],"sentiment":"neutral","sentiment_score":0.0855705383069375,"channel":1,"num_words":17,"start":758.525,"end":767.025},{"sentences":[{"text":"Yeah.","start":768.635,"end":769.135,"sentiment":"neutral","sentiment_score":0.055746786296367645},{"text":"Yeah.","start":769.515,"end":769.995,"sentiment":"neutral","sentiment_score":0.05693256855010986},{"text":"Yeah.","start":769.995,"end":770.075,"sentiment":"neutral","sentiment_score":0.07370975613594055},{"text":"So okay.","start":770.075,"end":771.115,"sentiment":"neutral","sentiment_score":0.10849545896053314},{"text":"So so two ways of working.","start":771.115,"end":772.635,"sentiment":"neutral","sentiment_score":0.10722874104976654}],"sentiment":"neutral","sentiment_score":0.09515931592746214,"channel":0,"num_words":11,"start":768.635,"end":772.635},{"sentences":[{"text":"Right?","start":772.635,"end":772.955,"sentiment":"neutral","sentiment_score":0.0950162410736084},{"text":"One way is, is, let's say let's say you want to let's say we got a porting date for maybe July 10.","start":772.955,"end":779.23,"sentiment":"neutral","sentiment_score":0.095658982003277},{"text":"Right?","start":779.23,"end":779.73,"sentiment":"neutral","sentiment_score":0.1419147402048111},{"text":"So we actually we can actually enable all the users on July 10 morning.","start":779.94995,"end":783.63,"sentiment":"neutral","sentiment_score":0.2738366595336369},{"text":"They can use it.","start":783.63,"end":784.35,"sentiment":"neutral","sentiment_score":0.20210176892578602}],"sentiment":"neutral","sentiment_score":0.16627497367915653,"channel":0,"num_words":42,"start":772.635,"end":784.35},{"sentences":[{"text":"But again, sometimes it's like a hurdle because it's a new system.","start":784.35,"end":787.47,"sentiment":"negative","sentiment_score":-0.35792789173622924},{"text":"They don't know how to use it.","start":787.47,"end":788.93,"sentiment":"neutral","sentiment_score":-0.28749696378196987},{"text":"So better we actually give them temporary numbers to test it, make sure they know how to make calls, how to receive calls, all those things.","start":789.305,"end":795.325,"sentiment":"neutral","sentiment_score":0.14243115284121954},{"text":"And at the time of cut over, we'll just set the numbers, and they can start getting the old calls and the old numbers.","start":795.545,"end":800.365,"sentiment":"neutral","sentiment_score":-0.0002024193915228049},{"text":"Okay?","start":800.665,"end":801.165,"sentiment":"neutral","sentiment_score":0.05109381675720215}],"sentiment":"neutral","sentiment_score":-0.03654525317251682,"channel":0,"num_words":70,"start":784.35,"end":801.165},{"sentences":[{"text":"So that's how, generally, it works.","start":801.57,"end":803.27,"sentiment":"neutral","sentiment_score":0.08395335078239441}],"sentiment":"neutral","sentiment_score":0.08395335078239441,"channel":0,"num_words":6,"start":801.57,"end":803.27},{"sentences":[{"text":"So during this so during this temporary period of time, the numbers you'll be providing me, So will we have to share those numbers to the customer or and they will have to call on","start":802.88,"end":815.245,"sentiment":"neutral","sentiment_score":0.0098396364067282}],"sentiment":"neutral","sentiment_score":0.0098396364067282,"channel":1,"num_words":35,"start":802.88,"end":815.245},{"sentences":[{"text":"No.","start":815.175,"end":815.415,"sentiment":"neutral","sentiment_score":-0.12038558721542358}],"sentiment":"neutral","sentiment_score":-0.12038558721542358,"channel":0,"num_words":1,"start":815.175,"end":815.415},{"sentences":[{"text":"those","start":815.245,"end":815.485,"sentiment":"neutral","sentiment_score":-0.10440845787525176}],"sentiment":"neutral","sentiment_score":-0.10440845787525176,"channel":1,"num_words":1,"start":815.245,"end":815.485},{"sentences":[{"text":"No.","start":815.415,"end":815.57495,"sentiment":"neutral","sentiment_score":-0.1218581348657608}],"sentiment":"neutral","sentiment_score":-0.1218581348657608,"channel":0,"num_words":1,"start":815.415,"end":815.57495},{"sentences":[{"text":"numbers?","start":815.485,"end":815.96497,"sentiment":"neutral","sentiment_score":-0.09577327966690063}],"sentiment":"neutral","sentiment_score":-0.09577327966690063,"channel":1,"num_words":1,"start":815.485,"end":815.96497},{"sentences":[{"text":"No.","start":815.57495,"end":815.65497,"sentiment":"neutral","sentiment_score":-0.0874422937631607},{"text":"Better","start":815.65497,"end":816.055,"sentiment":"neutral","sentiment_score":-0.04513678699731827}],"sentiment":"neutral","sentiment_score":-0.06628954038023949,"channel":0,"num_words":2,"start":815.57495,"end":816.055},{"sentences":[{"text":"Or","start":815.96497,"end":816.205,"sentiment":"neutral","sentiment_score":-0.081327423453331}],"sentiment":"neutral","sentiment_score":-0.081327423453331,"channel":1,"num_words":1,"start":815.96497,"end":816.205},{"sentences":[{"text":"no.","start":816.21497,"end":816.535,"sentiment":"neutral","sentiment_score":-0.08477518707513809},{"text":"They are they are only they are mainly for your training your people.","start":816.535,"end":819.675,"sentiment":"neutral","sentiment_score":-0.010853375093295025},{"text":"Okay?","start":819.735,"end":820.13495,"sentiment":"neutral","sentiment_score":0.032924145460128784},{"text":"So let's say, make sure all the staff is trained.","start":820.13495,"end":823.355,"sentiment":"neutral","sentiment_score":0.04009056724607944},{"text":"Okay?","start":823.495,"end":823.89496,"sentiment":"neutral","sentiment_score":0.03470610827207565}],"sentiment":"neutral","sentiment_score":0.009333340880962519,"channel":0,"num_words":26,"start":816.21497,"end":823.89496},{"sentences":[{"text":"So we just need to give them temporary number to test it.","start":823.89496,"end":826.74,"sentiment":"neutral","sentiment_score":0.058125184228022896},{"text":"Otherwise, we can,","start":827.94,"end":828.98,"sentiment":"neutral","sentiment_score":0.03867401803533236}],"sentiment":"neutral","sentiment_score":0.05423495098948479,"channel":0,"num_words":15,"start":823.89496,"end":828.98},{"sentences":[{"text":"So","start":828.89,"end":829.37,"sentiment":"neutral","sentiment_score":0.04309216886758804}],"sentiment":"neutral","sentiment_score":0.04309216886758804,"channel":1,"num_words":1,"start":828.89,"end":829.37},{"sentences":[{"text":"like, set up a","start":828.98,"end":829.62,"sentiment":"neutral","sentiment_score":0.1719805784523487}],"sentiment":"neutral","sentiment_score":0.1719805784523487,"channel":0,"num_words":4,"start":828.98,"end":829.62},{"sentences":[{"text":"okay.","start":829.62,"end":830.12,"sentiment":"neutral","sentiment_score":0.1703503429889679}],"sentiment":"neutral","sentiment_score":0.1703503429889679,"channel":1,"num_words":1,"start":829.62,"end":830.12},{"sentences":[{"text":"one hour session with your teams.","start":829.62,"end":831.22,"sentiment":"neutral","sentiment_score":0.2305989091595014},{"text":"We can just show them how how the system works.","start":831.22,"end":833.64,"sentiment":"neutral","sentiment_score":0.330986762046814},{"text":"And and at the time of porting, they can actually use it.","start":833.94,"end":837.06,"sentiment":"neutral","sentiment_score":0.28840547675887745},{"text":"It's up to you how you want to do it.","start":837.06,"end":838.42,"sentiment":"neutral","sentiment_score":0.2708865270018578},{"text":"Like, we we are doing one other midsize customer.","start":838.42,"end":841.14,"sentiment":"neutral","sentiment_score":0.2842896497911877}],"sentiment":"neutral","sentiment_score":0.2855701896738499,"channel":0,"num_words":47,"start":829.62,"end":841.14},{"sentences":[{"text":"They are, like, 100 seats medical practice, and they tested the system for a couple of months.","start":841.14,"end":846.275,"sentiment":"neutral","sentiment_score":0.23317434857873356},{"text":"Now they're happy.","start":846.275,"end":847.255,"sentiment":"positive","sentiment_score":0.6463749607404073},{"text":"And this month, I think July 9, we're doing the cutover.","start":847.715,"end":851.015,"sentiment":"neutral","sentiment_score":0.19375546750697223},{"text":"So they're already using the numbers, and just the cutover, we will just swipe them with the old numbers.","start":851.395,"end":857.01,"sentiment":"neutral","sentiment_score":0.1409927371301149},{"text":"They will start getting and sending calls via the old numbers, the existing numbers once the port is completed.","start":857.31,"end":861.89,"sentiment":"neutral","sentiment_score":0.08521119250278723}],"sentiment":"neutral","sentiment_score":0.17872860309654387,"channel":0,"num_words":69,"start":841.14,"end":861.89},{"sentences":[{"text":"Okay?","start":862.83,"end":863.33,"sentiment":"neutral","sentiment_score":0.04816296696662903}],"sentiment":"neutral","sentiment_score":0.04816296696662903,"channel":0,"num_words":1,"start":862.83,"end":863.33},{"sentences":[{"text":"Okay.","start":863.955,"end":864.195,"sentiment":"neutral","sentiment_score":0.026152299717068672},{"text":"Okay.","start":864.195,"end":864.695,"sentiment":"neutral","sentiment_score":0.02964198775589466},{"text":"So","start":864.835,"end":865.335,"sentiment":"neutral","sentiment_score":0.02757612243294716}],"sentiment":"neutral","sentiment_score":0.027790136635303497,"channel":1,"num_words":3,"start":863.955,"end":865.335},{"sentences":[{"text":"Yes.","start":864.91003,"end":865.41003,"sentiment":"neutral","sentiment_score":0.03282935917377472}],"sentiment":"neutral","sentiment_score":0.03282935917377472,"channel":0,"num_words":1,"start":864.91003,"end":865.41003},{"sentences":[{"text":"you you mean to say do you mean to say that if I'll if I'll call someone, which number will be displayed on that screen?","start":865.47504,"end":875.49506,"sentiment":"neutral","sentiment_score":-0.025505665391683578}],"sentiment":"neutral","sentiment_score":-0.025505665391683578,"channel":1,"num_words":25,"start":865.47504,"end":875.49506},{"sentences":[{"text":"So then the temporary","start":876.845,"end":878.065,"sentiment":"neutral","sentiment_score":-0.014691098593175411}],"sentiment":"neutral","sentiment_score":-0.014691098593175411,"channel":0,"num_words":4,"start":876.845,"end":878.065},{"sentences":[{"text":"Then,","start":878.12,"end":878.44,"sentiment":"neutral","sentiment_score":-0.01739606261253357}],"sentiment":"neutral","sentiment_score":-0.01739606261253357,"channel":1,"num_words":1,"start":878.12,"end":878.44},{"sentences":[{"text":"number,","start":878.125,"end":878.445,"sentiment":"neutral","sentiment_score":-0.02240558341145515}],"sentiment":"neutral","sentiment_score":-0.02240558341145515,"channel":0,"num_words":1,"start":878.125,"end":878.445},{"sentences":[{"text":"you","start":878.44,"end":878.64,"sentiment":"neutral","sentiment_score":-0.025238163769245148}],"sentiment":"neutral","sentiment_score":-0.025238163769245148,"channel":1,"num_words":1,"start":878.44,"end":878.64},{"sentences":[{"text":"the one","start":878.445,"end":878.685,"sentiment":"neutral","sentiment_score":-0.02114635705947876}],"sentiment":"neutral","sentiment_score":-0.02114635705947876,"channel":0,"num_words":2,"start":878.445,"end":878.685},{"sentences":[{"text":"know,","start":878.64,"end":878.83997,"sentiment":"neutral","sentiment_score":-0.01723669096827507}],"sentiment":"neutral","sentiment_score":-0.01723669096827507,"channel":1,"num_words":1,"start":878.64,"end":878.83997},{"sentences":[{"text":"we","start":878.685,"end":878.845,"sentiment":"neutral","sentiment_score":-0.010222790762782097}],"sentiment":"neutral","sentiment_score":-0.010222790762782097,"channel":0,"num_words":1,"start":878.685,"end":878.845},{"sentences":[{"text":"the","start":878.83997,"end":879.0,"sentiment":"neutral","sentiment_score":-0.01664620079100132}],"sentiment":"neutral","sentiment_score":-0.01664620079100132,"channel":1,"num_words":1,"start":878.83997,"end":879.0},{"sentences":[{"text":"give","start":878.845,"end":879.08496,"sentiment":"neutral","sentiment_score":-0.014046601951122284}],"sentiment":"neutral","sentiment_score":-0.014046601951122284,"channel":0,"num_words":1,"start":878.845,"end":879.08496},{"sentences":[{"text":"temporary","start":879.0,"end":879.5,"sentiment":"neutral","sentiment_score":-0.01344811636954546}],"sentiment":"neutral","sentiment_score":-0.01344811636954546,"channel":1,"num_words":1,"start":879.0,"end":879.5},{"sentences":[{"text":"you?","start":879.08496,"end":879.58496,"sentiment":"neutral","sentiment_score":-0.016700731590390205}],"sentiment":"neutral","sentiment_score":-0.016700731590390205,"channel":0,"num_words":1,"start":879.08496,"end":879.58496},{"sentences":[{"text":"number,","start":879.56,"end":880.06,"sentiment":"neutral","sentiment_score":-0.018266722559928898}],"sentiment":"neutral","sentiment_score":-0.018266722559928898,"channel":1,"num_words":1,"start":879.56,"end":880.06},{"sentences":[{"text":"Yeah.","start":880.6,"end":880.68,"sentiment":"neutral","sentiment_score":-0.008190152235329151},{"text":"That's the temporary","start":880.68,"end":881.4,"sentiment":"neutral","sentiment_score":-0.013211853181322416}],"sentiment":"neutral","sentiment_score":-0.0119564279448241,"channel":0,"num_words":4,"start":880.6,"end":881.4},{"sentences":[{"text":"that","start":881.39996,"end":881.72,"sentiment":"neutral","sentiment_score":-0.01682320609688759}],"sentiment":"neutral","sentiment_score":-0.01682320609688759,"channel":1,"num_words":1,"start":881.39996,"end":881.72},{"sentences":[{"text":"number","start":881.4,"end":881.72003,"sentiment":"neutral","sentiment_score":-0.027374232187867165}],"sentiment":"neutral","sentiment_score":-0.027374232187867165,"channel":0,"num_words":1,"start":881.4,"end":881.72003},{"sentences":[{"text":"number","start":881.72,"end":882.04,"sentiment":"neutral","sentiment_score":-0.028723523020744324}],"sentiment":"neutral","sentiment_score":-0.028723523020744324,"channel":1,"num_words":1,"start":881.72,"end":882.04},{"sentences":[{"text":"we're gonna","start":881.72003,"end":882.12,"sentiment":"neutral","sentiment_score":0.0019573947647586465}],"sentiment":"neutral","sentiment_score":0.0019573947647586465,"channel":0,"num_words":2,"start":881.72003,"end":882.12},{"sentences":[{"text":"will","start":882.04,"end":882.36,"sentiment":"neutral","sentiment_score":0.009303011000156404}],"sentiment":"neutral","sentiment_score":0.009303011000156404,"channel":1,"num_words":1,"start":882.04,"end":882.36},{"sentences":[{"text":"display.","start":882.12,"end":882.62,"sentiment":"neutral","sentiment_score":-0.009533990174531937}],"sentiment":"neutral","sentiment_score":-0.009533990174531937,"channel":0,"num_words":1,"start":882.12,"end":882.62},{"sentences":[{"text":"show up.","start":882.36,"end":883.1,"sentiment":"neutral","sentiment_score":-0.0073305340483784676}],"sentiment":"neutral","sentiment_score":-0.0073305340483784676,"channel":1,"num_words":2,"start":882.36,"end":883.1},{"sentences":[{"text":"Yeah.","start":883.4,"end":883.9,"sentiment":"neutral","sentiment_score":-0.006036348640918732}],"sentiment":"neutral","sentiment_score":-0.006036348640918732,"channel":0,"num_words":1,"start":883.4,"end":883.9},{"sentences":[{"text":"Alright.","start":885.16,"end":885.56,"sentiment":"neutral","sentiment_score":0.0013236639788374305},{"text":"And, apparently, if the customer has to call back to me, on which number should they be requiring to call?","start":885.56,"end":893.92505,"sentiment":"neutral","sentiment_score":-0.047463130485266444}],"sentiment":"neutral","sentiment_score":-0.045139949796499594,"channel":1,"num_words":21,"start":885.16,"end":893.92505},{"sentences":[{"text":"So if you start the system if you if you start using the system now, they will be they will call you on the same number, temporary number.","start":894.15497,"end":901.535,"sentiment":"neutral","sentiment_score":-0.020389064215123653},{"text":"Okay?","start":901.595,"end":902.095,"sentiment":"neutral","sentiment_score":-0.0062980055809021},{"text":"Because there is no way we can mask your number at the moment.","start":902.31494,"end":905.45496,"sentiment":"neutral","sentiment_score":-0.2150148032949521},{"text":"Okay?","start":906.38995,"end":906.79,"sentiment":"neutral","sentiment_score":0.061627354472875595},{"text":"So we have to use we have to give you a temporary number to use it or you can just use temporary number for the testing.","start":906.79,"end":913.37,"sentiment":"neutral","sentiment_score":0.11557172066890277}],"sentiment":"neutral","sentiment_score":-0.0044332196315129595,"channel":0,"num_words":69,"start":894.15497,"end":913.37},{"sentences":[{"text":"And once all good, then basically, you can start using the production number.","start":913.82996,"end":919.425,"sentiment":"positive","sentiment_score":0.4512361929966853},{"text":"Okay?","start":919.90497,"end":920.40497,"sentiment":"neutral","sentiment_score":0.12627063691616058},{"text":"How many users do you have?","start":921.105,"end":922.64496,"sentiment":"neutral","sentiment_score":0.079067579160134}],"sentiment":"neutral","sentiment_score":0.3233373310416937,"channel":0,"num_words":20,"start":913.82996,"end":922.64496},{"sentences":[{"text":"Nine.","start":924.105,"end":924.605,"sentiment":"neutral","sentiment_score":0.07378837466239929}],"sentiment":"neutral","sentiment_score":0.07378837466239929,"channel":1,"num_words":1,"start":924.105,"end":924.605},{"sentences":[{"text":"Nine users.","start":925.345,"end":926.165,"sentiment":"neutral","sentiment_score":0.09017523378133774},{"text":"So in my view, what we can do, we can actually give you one account.","start":926.385,"end":929.845,"sentiment":"positive","sentiment_score":0.3372873415549596},{"text":"Right?","start":929.90497,"end":930.225,"sentiment":"neutral","sentiment_score":0.3146367073059082},{"text":"So you can share that account across the people.","start":930.225,"end":932.225,"sentiment":"positive","sentiment_score":0.3925800853305393},{"text":"They can start make some test calls.","start":932.225,"end":934.14,"sentiment":"positive","sentiment_score":0.33485002177102224}],"sentiment":"positive","sentiment_score":0.3362196534872055,"channel":0,"num_words":34,"start":925.345,"end":934.14},{"sentences":[{"text":"And during the during the porting period, they can test it.","start":934.62,"end":937.26,"sentiment":"neutral","sentiment_score":0.2957424914295023},{"text":"So they can use the existing system or the time of cut over, they can just start using the system straight away.","start":937.26,"end":942.86,"sentiment":"positive","sentiment_score":0.36385894228111615},{"text":"That that will be another approach, Harrison.","start":942.86,"end":945.12,"sentiment":"neutral","sentiment_score":0.15689233477626527},{"text":"Okay?","start":946.7,"end":947.2,"sentiment":"neutral","sentiment_score":0.05151510238647461}],"sentiment":"neutral","sentiment_score":0.30262989223730274,"channel":0,"num_words":41,"start":934.62,"end":947.2},{"sentences":[{"text":"No.","start":948.685,"end":948.925,"sentiment":"neutral","sentiment_score":-0.09360083937644958},{"text":"I understand the procedure, but this","start":948.925,"end":952.365,"sentiment":"neutral","sentiment_score":-0.09514441092809041}],"sentiment":"neutral","sentiment_score":-0.09492390070642744,"channel":1,"num_words":7,"start":948.685,"end":952.365},{"sentences":[{"text":"Yeah.","start":952.125,"end":952.625,"sentiment":"neutral","sentiment_score":-0.08610072731971741}],"sentiment":"neutral","sentiment_score":-0.08610072731971741,"channel":0,"num_words":1,"start":952.125,"end":952.625},{"sentences":[{"text":"was the question I had in my mind.","start":952.365,"end":954.625,"sentiment":"neutral","sentiment_score":-0.08533438481390476},{"text":"So","start":955.005,"end":955.245,"sentiment":"neutral","sentiment_score":0.021760009229183197}],"sentiment":"neutral","sentiment_score":-0.0734350076980061,"channel":1,"num_words":9,"start":952.365,"end":955.245},{"sentences":[{"text":"Yeah.","start":955.005,"end":955.505,"sentiment":"neutral","sentiment_score":0.011601168662309648}],"sentiment":"neutral","sentiment_score":0.011601168662309648,"channel":0,"num_words":1,"start":955.005,"end":955.505},{"sentences":[{"text":"if I","start":955.245,"end":955.725,"sentiment":"neutral","sentiment_score":0.024286098778247833}],"sentiment":"neutral","sentiment_score":0.024286098778247833,"channel":1,"num_words":2,"start":955.245,"end":955.725},{"sentences":[{"text":"It's","start":955.565,"end":955.725,"sentiment":"neutral","sentiment_score":0.02771143987774849}],"sentiment":"neutral","sentiment_score":0.02771143987774849,"channel":0,"num_words":1,"start":955.565,"end":955.725},{"sentences":[{"text":"call","start":955.725,"end":955.965,"sentiment":"neutral","sentiment_score":0.001900743693113327}],"sentiment":"neutral","sentiment_score":0.001900743693113327,"channel":1,"num_words":1,"start":955.725,"end":955.965},{"sentences":[{"text":"your","start":955.725,"end":956.225,"sentiment":"neutral","sentiment_score":0.025108490139245987}],"sentiment":"neutral","sentiment_score":0.025108490139245987,"channel":0,"num_words":1,"start":955.725,"end":956.225},{"sentences":[{"text":"if I do outgoing call, that other party will be seeing my temporary number.","start":956.045,"end":962.95,"sentiment":"neutral","sentiment_score":0.03272707387804985},{"text":"Right?","start":962.95,"end":963.45,"sentiment":"neutral","sentiment_score":0.044810324907302856}],"sentiment":"neutral","sentiment_score":0.033532623946666715,"channel":1,"num_words":15,"start":956.045,"end":963.45},{"sentences":[{"text":"exactly.","start":963.565,"end":964.065,"sentiment":"neutral","sentiment_score":0.03866001218557358},{"text":"Exactly.","start":964.87,"end":965.37,"sentiment":"neutral","sentiment_score":0.09236745536327362},{"text":"Yeah.","start":965.43,"end":965.93,"sentiment":"neutral","sentiment_score":0.16167446970939636},{"text":"Yep.","start":967.43,"end":967.93,"sentiment":"neutral","sentiment_score":0.22571909427642825},{"text":"So if you don't want to do that, I would say better way basically, you can actually activate one or two account for testing so that you can train your people on, like, half an hour daily or something.","start":969.03,"end":981.075,"sentiment":"neutral","sentiment_score":0.2383959350677637}],"sentiment":"neutral","sentiment_score":0.22827587207389433,"channel":0,"num_words":43,"start":963.565,"end":981.075},{"sentences":[{"text":"And then once we porting completed, then they can start using the system straight away.","start":981.375,"end":985.695,"sentiment":"positive","sentiment_score":0.4308817028999329},{"text":"Porting is very straightforward job.","start":985.695,"end":987.135,"sentiment":"positive","sentiment_score":0.6142337203025818},{"text":"Once we get the numbers onboarded, within five minutes,","start":987.135,"end":990.575,"sentiment":"positive","sentiment_score":0.5090716381867727}],"sentiment":"positive","sentiment_score":0.486759961679064,"channel":0,"num_words":29,"start":981.375,"end":990.575},{"sentences":[{"text":"Mhmm.","start":990.385,"end":990.885,"sentiment":"positive","sentiment_score":0.3614318966865539}],"sentiment":"positive","sentiment_score":0.3614318966865539,"channel":1,"num_words":1,"start":990.385,"end":990.885},{"sentences":[{"text":"they can start using it.","start":990.575,"end":991.95496,"sentiment":"positive","sentiment_score":0.46575855612754824},{"text":"Okay?","start":992.94,"end":993.44,"sentiment":"neutral","sentiment_score":0.3251684308052063},{"text":"So what we can do, we can create their accounts day before.","start":993.66,"end":996.72,"sentiment":"positive","sentiment_score":0.4113578051328659},{"text":"Okay?","start":997.01996,"end":997.33997,"sentiment":"neutral","sentiment_score":0.2932186424732208},{"text":"And then they can just log in in.","start":997.33997,"end":999.42,"sentiment":"positive","sentiment_score":0.341952882707119}],"sentiment":"positive","sentiment_score":0.39329987322842636,"channel":0,"num_words":27,"start":990.575,"end":999.42},{"sentences":[{"text":"Next day, they will come.","start":999.42,"end":1000.38,"sentiment":"positive","sentiment_score":0.474004864692688},{"text":"They will see the old numbers coming to the new account, and it's working smooth.","start":1000.38,"end":1004.39996,"sentiment":"positive","sentiment_score":0.5830610970656077},{"text":"Okay?","start":1004.77997,"end":1005.27997,"sentiment":"positive","sentiment_score":0.40072759985923767},{"text":"And we can provide the standby support as well.","start":1005.755,"end":1007.755,"sentiment":"positive","sentiment_score":0.37711334890789455},{"text":"In case someone have any issues, they can call me directly or they can message us or Teams or email, whatever.","start":1007.755,"end":1012.315,"sentiment":"neutral","sentiment_score":0.17171991084303176}],"sentiment":"positive","sentiment_score":0.3630746401408139,"channel":0,"num_words":51,"start":999.42,"end":1012.315},{"sentences":[{"text":"So we we can do that.","start":1012.315,"end":1013.77496,"sentiment":"neutral","sentiment_score":0.24508973211050034}],"sentiment":"neutral","sentiment_score":0.24508973211050034,"channel":0,"num_words":6,"start":1012.315,"end":1013.77496},{"sentences":[{"text":"Okay.","start":1015.915,"end":1016.415,"sentiment":"neutral","sentiment_score":0.14241990447044373}],"sentiment":"neutral","sentiment_score":0.14241990447044373,"channel":1,"num_words":1,"start":1015.915,"end":1016.415},{"sentences":[{"text":"Yeah.","start":1016.075,"end":1016.575,"sentiment":"neutral","sentiment_score":0.11820513010025024}],"sentiment":"neutral","sentiment_score":0.11820513010025024,"channel":0,"num_words":1,"start":1016.075,"end":1016.575},{"sentences":[{"text":"Okay.","start":1016.555,"end":1017.055,"sentiment":"neutral","sentiment_score":0.10469918698072432}],"sentiment":"neutral","sentiment_score":0.10469918698072432,"channel":1,"num_words":1,"start":1016.555,"end":1017.055},{"sentences":[{"text":"In case they are overseas, they can reach out to someone else as well.","start":1019.22,"end":1022.2,"sentiment":"neutral","sentiment_score":0.07623070318784032}],"sentiment":"neutral","sentiment_score":0.07623070318784032,"channel":0,"num_words":14,"start":1019.22,"end":1022.2},{"sentences":[{"text":"Yeah, okay, okay, okay, I I asked one question for which I couldn't recollect.","start":1024.05,"end":1030.71,"sentiment":"neutral","sentiment_score":-0.06853227077850274},{"text":"And what","start":1031.41,"end":1032.13,"sentiment":"neutral","sentiment_score":-0.06770637445151806}],"sentiment":"neutral","sentiment_score":-0.06842903373762965,"channel":1,"num_words":16,"start":1024.05,"end":1032.13},{"sentences":[{"text":"Mhmm.","start":1031.86,"end":1032.36,"sentiment":"neutral","sentiment_score":-0.05688302963972092}],"sentiment":"neutral","sentiment_score":-0.05688302963972092,"channel":0,"num_words":1,"start":1031.86,"end":1032.36},{"sentences":[{"text":"what answer did you give for that?","start":1032.13,"end":1034.55,"sentiment":"neutral","sentiment_score":-0.07838622054883412},{"text":"If somebody is on call and if I want to listen to that call without notifying him.","start":1035.5249,"end":1040.6649,"sentiment":"neutral","sentiment_score":-0.10346795399399365},{"text":"Is that facility available?","start":1044.0049,"end":1045.5449,"sentiment":"neutral","sentiment_score":-0.005315141286700964}],"sentiment":"neutral","sentiment_score":-0.08317569024594766,"channel":1,"num_words":28,"start":1032.13,"end":1045.5449},{"sentences":[{"text":"Yeah.","start":1046.395,"end":1046.715,"sentiment":"neutral","sentiment_score":0.0033418312668800354},{"text":"I told you.","start":1046.715,"end":1047.355,"sentiment":"neutral","sentiment_score":-0.029995228474338848},{"text":"We can give you that that feature,","start":1047.355,"end":1048.895,"sentiment":"neutral","sentiment_score":0.2730118845190321}],"sentiment":"neutral","sentiment_score":0.16585812158882618,"channel":0,"num_words":11,"start":1046.395,"end":1048.895},{"sentences":[{"text":"I I thought I thought you said that you are still, you know, working on that.","start":1051.1901,"end":1058.17,"sentiment":"neutral","sentiment_score":0.1099116241093725}],"sentiment":"neutral","sentiment_score":0.1099116241093725,"channel":1,"num_words":16,"start":1051.1901,"end":1058.17},{"sentences":[{"text":"call whispering.","start":1058.34,"end":1058.82,"sentiment":"neutral","sentiment_score":0.02260005008429289},{"text":"No.","start":1058.82,"end":1059.0599,"sentiment":"neutral","sentiment_score":-0.02014969661831856},{"text":"We can give you.","start":1059.0599,"end":1059.7,"sentiment":"neutral","sentiment_score":0.10572396218776703},{"text":"We can give you the facility.","start":1059.7,"end":1060.82,"sentiment":"neutral","sentiment_score":0.22616778314113617},{"text":"Yeah.","start":1060.82,"end":1060.98,"sentiment":"positive","sentiment_score":0.34950047731399536}],"sentiment":"neutral","sentiment_score":0.15388953060443913,"channel":0,"num_words":14,"start":1058.34,"end":1060.98},{"sentences":[{"text":"There are so many new features we are adding.","start":1060.98,"end":1062.74,"sentiment":"positive","sentiment_score":0.4669879608684116},{"text":"Call whispering is one of that.","start":1062.74,"end":1064.415,"sentiment":"positive","sentiment_score":0.3816474626461665},{"text":"So definitely we can give","start":1064.735,"end":1069.555,"sentiment":"neutral","sentiment_score":0.2835779100656509}],"sentiment":"positive","sentiment_score":0.3955332987010479,"channel":0,"num_words":20,"start":1060.98,"end":1069.555},{"sentences":[{"text":"Alright.","start":1069.165,"end":1069.665,"sentiment":"neutral","sentiment_score":0.12105320394039154},{"text":"Okay.","start":1069.725,"end":1070.225,"sentiment":"neutral","sentiment_score":0.06551205366849899}],"sentiment":"neutral","sentiment_score":0.09328262880444527,"channel":1,"num_words":2,"start":1069.165,"end":1070.225},{"sentences":[{"text":"you.","start":1072.335,"end":1072.835,"sentiment":"neutral","sentiment_score":0.04565413296222687}],"sentiment":"neutral","sentiment_score":0.04565413296222687,"channel":0,"num_words":1,"start":1072.335,"end":1072.835},{"sentences":[{"text":"And okay.","start":1072.925,"end":1073.665,"sentiment":"neutral","sentiment_score":0.01927261706441641},{"text":"What about the pricing?","start":1073.965,"end":1075.425,"sentiment":"neutral","sentiment_score":-0.009895138908177614},{"text":"Do","start":1075.485,"end":1075.725,"sentiment":"neutral","sentiment_score":-0.02686302363872528}],"sentiment":"neutral","sentiment_score":-0.003985477877514703,"channel":1,"num_words":7,"start":1072.925,"end":1075.725},{"sentences":[{"text":"K?","start":1075.615,"end":1076.115,"sentiment":"neutral","sentiment_score":-0.026467345654964447}],"sentiment":"neutral","sentiment_score":-0.026467345654964447,"channel":0,"num_words":1,"start":1075.615,"end":1076.115},{"sentences":[{"text":"I have to talk to you or to us?","start":1075.725,"end":1077.51,"sentiment":"neutral","sentiment_score":-0.03218335140910414}],"sentiment":"neutral","sentiment_score":-0.03218335140910414,"channel":1,"num_words":9,"start":1075.725,"end":1077.51},{"sentences":[{"text":"Pricing already gave you.","start":1078.895,"end":1080.015,"sentiment":"neutral","sentiment_score":-0.0547466604039073},{"text":"Right?","start":1080.015,"end":1080.39,"sentiment":"neutral","sentiment_score":-0.06509601324796677},{"text":"There is not much space.","start":1080.47,"end":1081.83,"sentiment":"neutral","sentiment_score":-0.2030347228050232},{"text":"What are you after?","start":1081.83,"end":1082.73,"sentiment":"neutral","sentiment_score":-0.1400344017893076}],"sentiment":"neutral","sentiment_score":-0.13281384828899587,"channel":0,"num_words":14,"start":1078.895,"end":1082.73},{"sentences":[{"text":"Yeah.","start":1085.75,"end":1086.23,"sentiment":"neutral","sentiment_score":-0.004247428849339485},{"text":"I wanted to ask you about a little more workout on this because we are planning to expand our team.","start":1086.23,"end":1094.9551,"sentiment":"neutral","sentiment_score":0.08008000738918782},{"text":"So later on so say, for example, this is now you have given me the code for 11 numbers.","start":1099.0951,"end":1107.3799,"sentiment":"neutral","sentiment_score":0.046238589541692486},{"text":"Right?","start":1107.3799,"end":1107.8799,"sentiment":"neutral","sentiment_score":0.022315528243780136}],"sentiment":"neutral","sentiment_score":0.06093174264561839,"channel":1,"num_words":41,"start":1085.75,"end":1107.8799},{"sentences":[{"text":"Mhmm.","start":1107.865,"end":1108.365,"sentiment":"neutral","sentiment_score":0.011961712501943111}],"sentiment":"neutral","sentiment_score":0.011961712501943111,"channel":0,"num_words":1,"start":1107.865,"end":1108.365},{"sentences":[{"text":"Alright.","start":1110.1799,"end":1110.58,"sentiment":"neutral","sentiment_score":0.06732341647148132},{"text":"So in total, including that one eight hundred number and 10 direct line numbers, it will be 365 in total.","start":1110.58,"end":1120.905,"sentiment":"neutral","sentiment_score":0.07583929412066936},{"text":"Is that so?","start":1121.125,"end":1122.485,"sentiment":"neutral","sentiment_score":0.03538539229581753},{"text":"Per month?","start":1122.485,"end":1123.065,"sentiment":"neutral","sentiment_score":-0.004674671217799187}],"sentiment":"neutral","sentiment_score":0.06465062051295088,"channel":1,"num_words":26,"start":1110.1799,"end":1123.065},{"sentences":[{"text":"I don't know.","start":1122.69,"end":1123.2549,"sentiment":"neutral","sentiment_score":-0.08322439342737198},{"text":"A code is not in front of me, but whatever whatever you got from Ross, that's the code for you.","start":1123.2549,"end":1128.075,"sentiment":"neutral","sentiment_score":-0.06204638998024166}],"sentiment":"neutral","sentiment_score":-0.0648087382559543,"channel":0,"num_words":23,"start":1122.69,"end":1128.075},{"sentences":[{"text":"No.","start":1129.9249,"end":1130.1649,"sentiment":"neutral","sentiment_score":-0.04517872631549835},{"text":"Okay.","start":1130.1649,"end":1130.405,"sentiment":"neutral","sentiment_score":0.0227243360131979},{"text":"Okay.","start":1130.405,"end":1130.645,"sentiment":"neutral","sentiment_score":0.05953433737158775},{"text":"Okay.","start":1130.645,"end":1130.965,"sentiment":"neutral","sentiment_score":0.14456045627593994},{"text":"Perfectly fine.","start":1130.965,"end":1131.765,"sentiment":"positive","sentiment_score":0.38443633913993835}],"sentiment":"neutral","sentiment_score":0.15841884693751732,"channel":1,"num_words":6,"start":1129.9249,"end":1131.765},{"sentences":[{"text":"So 330Plus20Plus15.","start":1131.765,"end":1133.705,"sentiment":"neutral","sentiment_score":0.1593497097492218},{"text":"Okay.","start":1133.82,"end":1133.98,"sentiment":"neutral","sentiment_score":0.08752317726612091},{"text":"And this is x GST.","start":1133.98,"end":1135.82,"sentiment":"neutral","sentiment_score":0.08457892835140228},{"text":"So 365 plus GST.","start":1135.82,"end":1137.58,"sentiment":"neutral","sentiment_score":0.07455536630004644},{"text":"That means somewhere around $400.","start":1137.58,"end":1139.6799,"sentiment":"neutral","sentiment_score":0.08609124273061752}],"sentiment":"neutral","sentiment_score":0.09163499513969701,"channel":1,"num_words":17,"start":1131.765,"end":1139.6799},{"sentences":[{"text":"Okay.","start":1141.2599,"end":1141.7599,"sentiment":"neutral","sentiment_score":0.08954315632581711},{"text":"Yeah.","start":1147.575,"end":1148.075,"sentiment":"neutral","sentiment_score":0.08678318560123444},{"text":"Yeah.","start":1148.9349,"end":1149.255,"sentiment":"neutral","sentiment_score":0.10041049867868423},{"text":"It's Ross is listening to us.","start":1149.255,"end":1151.095,"sentiment":"neutral","sentiment_score":0.12843002254764238},{"text":"Right?","start":1151.095,"end":1151.595,"sentiment":"neutral","sentiment_score":0.0927346795797348}],"sentiment":"neutral","sentiment_score":0.1140051655471325,"channel":1,"num_words":10,"start":1141.2599,"end":1151.595},{"sentences":[{"text":"Yeah.","start":1151.95,"end":1152.2699,"sentiment":"neutral","sentiment_score":0.1239793300628662},{"text":"He can see you.","start":1152.2699,"end":1153.035,"sentiment":"neutral","sentiment_score":0.11181645467877388}],"sentiment":"neutral","sentiment_score":0.11424902975559234,"channel":0,"num_words":5,"start":1151.95,"end":1153.035},{"sentences":[{"text":"Okay.","start":1154.375,"end":1154.695,"sentiment":"neutral","sentiment_score":0.1233574151992798},{"text":"Okay.","start":1154.695,"end":1155.195,"sentiment":"neutral","sentiment_score":0.1598176509141922},{"text":"Ross, give me your you know, the best one.","start":1155.255,"end":1158.075,"sentiment":"neutral","sentiment_score":0.16327614916695488},{"text":"Okay.","start":1158.135,"end":1158.455,"sentiment":"neutral","sentiment_score":0.0901789665222168},{"text":"And if I have to add any any of the number, let's take an example.","start":1158.455,"end":1164.77,"sentiment":"neutral","sentiment_score":0.05860273838043213}],"sentiment":"neutral","sentiment_score":0.10081038706832463,"channel":1,"num_words":27,"start":1154.375,"end":1164.77},{"sentences":[{"text":"If it is 10 number now and if we want to increase it to 15, like, five more numbers if we want to add, Then what should be the estimated amount per month?","start":1164.77,"end":1182.535,"sentiment":"neutral","sentiment_score":0.06586711198994608}],"sentiment":"neutral","sentiment_score":0.06586711198994608,"channel":1,"num_words":33,"start":1164.77,"end":1182.535},{"sentences":[{"text":"But","start":1185.5549,"end":1185.7949,"sentiment":"neutral","sentiment_score":0.02161632478237152}],"sentiment":"neutral","sentiment_score":0.02161632478237152,"channel":0,"num_words":1,"start":1185.5549,"end":1185.7949},{"sentences":[{"text":"Two","start":1185.635,"end":1185.955,"sentiment":"neutral","sentiment_score":0.0025065653026103973}],"sentiment":"neutral","sentiment_score":0.0025065653026103973,"channel":1,"num_words":1,"start":1185.635,"end":1185.955},{"sentences":[{"text":"do","start":1185.7949,"end":1185.955,"sentiment":"neutral","sentiment_score":-0.01011018082499504}],"sentiment":"neutral","sentiment_score":-0.01011018082499504,"channel":0,"num_words":1,"start":1185.7949,"end":1185.955},{"sentences":[{"text":"dollar","start":1185.955,"end":1186.275,"sentiment":"neutral","sentiment_score":0.016578173264861107}],"sentiment":"neutral","sentiment_score":0.016578173264861107,"channel":1,"num_words":1,"start":1185.955,"end":1186.275},{"sentences":[{"text":"we have","start":1185.955,"end":1186.355,"sentiment":"neutral","sentiment_score":0.007234998047351837}],"sentiment":"neutral","sentiment_score":0.007234998047351837,"channel":0,"num_words":2,"start":1185.955,"end":1186.355},{"sentences":[{"text":"per","start":1186.275,"end":1186.435,"sentiment":"neutral","sentiment_score":0.010837126523256302}],"sentiment":"neutral","sentiment_score":0.010837126523256302,"channel":1,"num_words":1,"start":1186.275,"end":1186.435},{"sentences":[{"text":"a code","start":1186.355,"end":1186.6749,"sentiment":"neutral","sentiment_score":0.010993330739438534}],"sentiment":"neutral","sentiment_score":0.010993330739438534,"channel":0,"num_words":2,"start":1186.355,"end":1186.6749},{"sentences":[{"text":"user?","start":1186.435,"end":1186.935,"sentiment":"neutral","sentiment_score":0.021887831389904026}],"sentiment":"neutral","sentiment_score":0.021887831389904026,"channel":1,"num_words":1,"start":1186.435,"end":1186.935},{"sentences":[{"text":"in front","start":1186.6749,"end":1188.4149,"sentiment":"neutral","sentiment_score":0.009575842879712582}],"sentiment":"neutral","sentiment_score":0.009575842879712582,"channel":0,"num_words":2,"start":1186.6749,"end":1188.4149},{"sentences":[{"text":"Yes.","start":1188.755,"end":1189.155,"sentiment":"neutral","sentiment_score":0.04639890789985657},{"text":"Yes.","start":1189.155,"end":1189.395,"sentiment":"neutral","sentiment_score":0.05861760675907135}],"sentiment":"neutral","sentiment_score":0.05250825732946396,"channel":1,"num_words":2,"start":1188.755,"end":1189.395},{"sentences":[{"text":"of","start":1189.155,"end":1189.655,"sentiment":"neutral","sentiment_score":0.0438959002494812}],"sentiment":"neutral","sentiment_score":0.0438959002494812,"channel":0,"num_words":1,"start":1189.155,"end":1189.655},{"sentences":[{"text":"I have the quote in front","start":1189.395,"end":1190.595,"sentiment":"neutral","sentiment_score":0.0665646151949962}],"sentiment":"neutral","sentiment_score":0.0665646151949962,"channel":1,"num_words":6,"start":1189.395,"end":1190.595},{"sentences":[{"text":"you?","start":1190.395,"end":1190.895,"sentiment":"neutral","sentiment_score":0.0560685470700264}],"sentiment":"neutral","sentiment_score":0.0560685470700264,"channel":0,"num_words":1,"start":1190.395,"end":1190.895},{"sentences":[{"text":"of me.","start":1190.595,"end":1191.255,"sentiment":"neutral","sentiment_score":0.03843029774725437}],"sentiment":"neutral","sentiment_score":0.03843029774725437,"channel":1,"num_words":2,"start":1190.595,"end":1191.255},{"sentences":[{"text":"Yeah.","start":1191.635,"end":1191.955,"sentiment":"neutral","sentiment_score":0.06705158948898315},{"text":"So just by the way, I think we gave you the code per user per user.","start":1191.955,"end":1195.39,"sentiment":"neutral","sentiment_score":0.044923275359906256},{"text":"Right?","start":1195.39,"end":1195.89,"sentiment":"neutral","sentiment_score":0.038722820580005646},{"text":"You have the","start":1198.19,"end":1198.59,"sentiment":"neutral","sentiment_score":0.007904648780822754}],"sentiment":"neutral","sentiment_score":0.04039336962714082,"channel":0,"num_words":21,"start":1191.635,"end":1198.59},{"sentences":[{"text":"Yeah.","start":1198.53,"end":1198.77,"sentiment":"neutral","sentiment_score":0.008627364411950111}],"sentiment":"neutral","sentiment_score":0.008627364411950111,"channel":1,"num_words":1,"start":1198.53,"end":1198.77},{"sentences":[{"text":"price","start":1198.59,"end":1198.83,"sentiment":"neutral","sentiment_score":0.0007032789289951324}],"sentiment":"neutral","sentiment_score":0.0007032789289951324,"channel":0,"num_words":1,"start":1198.59,"end":1198.83},{"sentences":[{"text":"I","start":1198.77,"end":1198.93,"sentiment":"neutral","sentiment_score":-0.019300326704978943}],"sentiment":"neutral","sentiment_score":-0.019300326704978943,"channel":1,"num_words":1,"start":1198.77,"end":1198.93},{"sentences":[{"text":"there,","start":1198.83,"end":1199.15,"sentiment":"neutral","sentiment_score":-0.02186598069965839}],"sentiment":"neutral","sentiment_score":-0.02186598069965839,"channel":0,"num_words":1,"start":1198.83,"end":1199.15},{"sentences":[{"text":"have","start":1198.93,"end":1199.25,"sentiment":"neutral","sentiment_score":-0.025196073576807976}],"sentiment":"neutral","sentiment_score":-0.025196073576807976,"channel":1,"num_words":1,"start":1198.93,"end":1199.25},{"sentences":[{"text":"isn't","start":1199.15,"end":1199.47,"sentiment":"neutral","sentiment_score":-0.017171679064631462}],"sentiment":"neutral","sentiment_score":-0.017171679064631462,"channel":0,"num_words":1,"start":1199.15,"end":1199.47},{"sentences":[{"text":"two","start":1199.25,"end":1199.49,"sentiment":"neutral","sentiment_score":-0.01729021593928337}],"sentiment":"neutral","sentiment_score":-0.01729021593928337,"channel":1,"num_words":1,"start":1199.25,"end":1199.49},{"sentences":[{"text":"it?","start":1199.47,"end":1199.97,"sentiment":"neutral","sentiment_score":-0.012797489762306212}],"sentiment":"neutral","sentiment_score":-0.012797489762306212,"channel":0,"num_words":1,"start":1199.47,"end":1199.97},{"sentences":[{"text":"yeah.","start":1201.25,"end":1201.49,"sentiment":"neutral","sentiment_score":0.003034144639968872},{"text":"I have the price here.","start":1201.49,"end":1203.43,"sentiment":"neutral","sentiment_score":0.007485948875546456},{"text":"30","start":1206.135,"end":1206.4551,"sentiment":"neutral","sentiment_score":0.01025807112455368}],"sentiment":"neutral","sentiment_score":0.007245994306036404,"channel":1,"num_words":7,"start":1201.25,"end":1206.4551},{"sentences":[{"text":"Yeah.","start":1206.4299,"end":1206.6699,"sentiment":"neutral","sentiment_score":0.010942870751023293}],"sentiment":"neutral","sentiment_score":0.010942870751023293,"channel":0,"num_words":1,"start":1206.4299,"end":1206.6699},{"sentences":[{"text":"dollar","start":1206.4551,"end":1206.8551,"sentiment":"neutral","sentiment_score":0.002208856865763664}],"sentiment":"neutral","sentiment_score":0.002208856865763664,"channel":1,"num_words":1,"start":1206.4551,"end":1206.8551},{"sentences":[{"text":"So","start":1206.6699,"end":1207.15,"sentiment":"neutral","sentiment_score":0.0029497556388378143}],"sentiment":"neutral","sentiment_score":0.0029497556388378143,"channel":0,"num_words":1,"start":1206.6699,"end":1207.15},{"sentences":[{"text":"per user.","start":1206.8551,"end":1207.415,"sentiment":"neutral","sentiment_score":0.011986319907009602}],"sentiment":"neutral","sentiment_score":0.011986319907009602,"channel":1,"num_words":2,"start":1206.8551,"end":1207.415},{"sentences":[{"text":"whatever.","start":1207.15,"end":1207.65,"sentiment":"neutral","sentiment_score":-0.004514610394835472}],"sentiment":"neutral","sentiment_score":-0.004514610394835472,"channel":0,"num_words":1,"start":1207.15,"end":1207.65},{"sentences":[{"text":"Is that so?","start":1207.415,"end":1208.3151,"sentiment":"neutral","sentiment_score":0.003275977447628975}],"sentiment":"neutral","sentiment_score":0.003275977447628975,"channel":1,"num_words":3,"start":1207.415,"end":1208.3151},{"sentences":[{"text":"Unit price.","start":1208.3351,"end":1209.155,"sentiment":"neutral","sentiment_score":0.0012209117412567139},{"text":"Yeah.","start":1209.375,"end":1209.6951,"sentiment":"neutral","sentiment_score":0.01814057305455208},{"text":"Yeah.","start":1209.6951,"end":1209.935,"sentiment":"neutral","sentiment_score":0.015928301960229874},{"text":"Whatever is there, so that's price per user.","start":1209.935,"end":1212.3551,"sentiment":"neutral","sentiment_score":-0.00009088648948818445},{"text":"So if tomorrow","start":1212.655,"end":1213.535,"sentiment":"neutral","sentiment_score":-0.0012527380604296923}],"sentiment":"neutral","sentiment_score":0.002135026160006722,"channel":0,"num_words":15,"start":1208.3351,"end":1213.535},{"sentences":[{"text":"And what","start":1213.175,"end":1213.7351,"sentiment":"neutral","sentiment_score":-0.007310261717066169}],"sentiment":"neutral","sentiment_score":-0.007310261717066169,"channel":1,"num_words":2,"start":1213.175,"end":1213.7351},{"sentences":[{"text":"you're going","start":1213.535,"end":1213.8551,"sentiment":"neutral","sentiment_score":-0.006224362645298243}],"sentiment":"neutral","sentiment_score":-0.006224362645298243,"channel":0,"num_words":2,"start":1213.535,"end":1213.8551},{"sentences":[{"text":"is","start":1213.7351,"end":1213.895,"sentiment":"neutral","sentiment_score":-0.00522567518055439}],"sentiment":"neutral","sentiment_score":-0.00522567518055439,"channel":1,"num_words":1,"start":1213.7351,"end":1213.895},{"sentences":[{"text":"to","start":1213.8551,"end":1213.935,"sentiment":"neutral","sentiment_score":-0.0002796053886413574}],"sentiment":"neutral","sentiment_score":-0.0002796053886413574,"channel":0,"num_words":1,"start":1213.8551,"end":1213.935},{"sentences":[{"text":"this","start":1213.895,"end":1214.135,"sentiment":"neutral","sentiment_score":-0.007779293693602085}],"sentiment":"neutral","sentiment_score":-0.007779293693602085,"channel":1,"num_words":1,"start":1213.895,"end":1214.135},{"sentences":[{"text":"add","start":1213.935,"end":1214.175,"sentiment":"neutral","sentiment_score":0.0058880764991045}],"sentiment":"neutral","sentiment_score":0.0058880764991045,"channel":0,"num_words":1,"start":1213.935,"end":1214.175},{"sentences":[{"text":"2","start":1214.135,"end":1214.375,"sentiment":"neutral","sentiment_score":-0.00034407898783683777}],"sentiment":"neutral","sentiment_score":-0.00034407898783683777,"channel":1,"num_words":1,"start":1214.135,"end":1214.375},{"sentences":[{"text":"five more","start":1214.175,"end":1214.655,"sentiment":"neutral","sentiment_score":0.0014094463549554348}],"sentiment":"neutral","sentiment_score":0.0014094463549554348,"channel":0,"num_words":2,"start":1214.175,"end":1214.655},{"sentences":[{"text":"dollar","start":1214.375,"end":1214.875,"sentiment":"neutral","sentiment_score":0.0043904902413487434}],"sentiment":"neutral","sentiment_score":0.0043904902413487434,"channel":1,"num_words":1,"start":1214.375,"end":1214.875},{"sentences":[{"text":"numbers","start":1214.655,"end":1215.055,"sentiment":"neutral","sentiment_score":0.0016398373991250992}],"sentiment":"neutral","sentiment_score":0.0016398373991250992,"channel":0,"num_words":1,"start":1214.655,"end":1215.055},{"sentences":[{"text":"per user?","start":1215.015,"end":1215.675,"sentiment":"neutral","sentiment_score":-0.00028241914696991444}],"sentiment":"neutral","sentiment_score":-0.00028241914696991444,"channel":1,"num_words":2,"start":1215.015,"end":1215.675},{"sentences":[{"text":"should you come again?","start":1216.175,"end":1217.2351,"sentiment":"neutral","sentiment_score":-0.015269813826307654}],"sentiment":"neutral","sentiment_score":-0.015269813826307654,"channel":0,"num_words":4,"start":1216.175,"end":1217.2351},{"sentences":[{"text":"What is this $2 per user?","start":1218.71,"end":1220.8099,"sentiment":"neutral","sentiment_score":-0.005493270233273506}],"sentiment":"neutral","sentiment_score":-0.005493270233273506,"channel":1,"num_words":6,"start":1218.71,"end":1220.8099},{"sentences":[{"text":"That's for your number.","start":1221.58,"end":1222.5399,"sentiment":"neutral","sentiment_score":0.007021227385848761},{"text":"That's","start":1222.5399,"end":1222.7799,"sentiment":"neutral","sentiment_score":0.011714222840964794}],"sentiment":"neutral","sentiment_score":0.007959826476871967,"channel":0,"num_words":5,"start":1221.58,"end":1222.7799},{"sentences":[{"text":"Local","start":1222.6299,"end":1223.1299,"sentiment":"neutral","sentiment_score":0.005533594638109207}],"sentiment":"neutral","sentiment_score":0.005533594638109207,"channel":1,"num_words":1,"start":1222.6299,"end":1223.1299},{"sentences":[{"text":"for the DID.","start":1222.7799,"end":1223.58,"sentiment":"neutral","sentiment_score":0.011976328367988268}],"sentiment":"neutral","sentiment_score":0.011976328367988268,"channel":0,"num_words":3,"start":1222.7799,"end":1223.58},{"sentences":[{"text":"direct","start":1223.2699,"end":1223.6699,"sentiment":"neutral","sentiment_score":0.0007615396752953529}],"sentiment":"neutral","sentiment_score":0.0007615396752953529,"channel":1,"num_words":1,"start":1223.2699,"end":1223.6699},{"sentences":[{"text":"That's","start":1223.58,"end":1223.82,"sentiment":"neutral","sentiment_score":0.005812894552946091}],"sentiment":"neutral","sentiment_score":0.005812894552946091,"channel":0,"num_words":1,"start":1223.58,"end":1223.82},{"sentences":[{"text":"inward.","start":1223.6699,"end":1224.1699,"sentiment":"neutral","sentiment_score":0.00600756099447608}],"sentiment":"neutral","sentiment_score":0.00600756099447608,"channel":1,"num_words":1,"start":1223.6699,"end":1224.1699},{"sentences":[{"text":"for the DID.","start":1223.82,"end":1224.6399,"sentiment":"neutral","sentiment_score":0.00960225115219752},{"text":"Yeah.","start":1224.7799,"end":1225.0199,"sentiment":"neutral","sentiment_score":0.04341573268175125},{"text":"That's for the phone number, like 0309 or whatever number you wanna have.","start":1225.0199,"end":1228.3999,"sentiment":"neutral","sentiment_score":0.049552417145325586},{"text":"That's for that.","start":1228.5399,"end":1229.1799,"sentiment":"neutral","sentiment_score":0.09039179732402165},{"text":"And then you then you","start":1229.1799,"end":1229.82,"sentiment":"neutral","sentiment_score":0.043117818981409074}],"sentiment":"neutral","sentiment_score":0.04812673583626747,"channel":0,"num_words":25,"start":1223.82,"end":1229.82},{"sentences":[{"text":"Uh-huh.","start":1229.755,"end":1230.255,"sentiment":"neutral","sentiment_score":0.022642387077212337}],"sentiment":"neutral","sentiment_score":0.022642387077212337,"channel":1,"num_words":1,"start":1229.755,"end":1230.255},{"sentences":[{"text":"have a different password for the mobile number.","start":1229.82,"end":1231.5,"sentiment":"neutral","sentiment_score":0.03464893996715546},{"text":"It's up to you which one you want to go with.","start":1231.5,"end":1233.6,"sentiment":"neutral","sentiment_score":0.03378241797062484}],"sentiment":"neutral","sentiment_score":0.0341472693375851,"channel":0,"num_words":19,"start":1229.82,"end":1233.6},{"sentences":[{"text":"So this","start":1236.635,"end":1237.355,"sentiment":"neutral","sentiment_score":0.003558630123734474}],"sentiment":"neutral","sentiment_score":0.003558630123734474,"channel":1,"num_words":2,"start":1236.635,"end":1237.355},{"sentences":[{"text":"You want","start":1237.005,"end":1237.485,"sentiment":"neutral","sentiment_score":-0.000059025827795267105}],"sentiment":"neutral","sentiment_score":-0.000059025827795267105,"channel":0,"num_words":2,"start":1237.005,"end":1237.485},{"sentences":[{"text":"quote","start":1237.355,"end":1237.755,"sentiment":"neutral","sentiment_score":0.008754159323871136}],"sentiment":"neutral","sentiment_score":0.008754159323871136,"channel":1,"num_words":1,"start":1237.355,"end":1237.755},{"sentences":[{"text":"mobile","start":1237.485,"end":1237.885,"sentiment":"neutral","sentiment_score":0.0022894907742738724}],"sentiment":"neutral","sentiment_score":0.0022894907742738724,"channel":0,"num_words":1,"start":1237.485,"end":1237.885},{"sentences":[{"text":"is","start":1237.755,"end":1237.995,"sentiment":"neutral","sentiment_score":0.00007704831659793854}],"sentiment":"neutral","sentiment_score":0.00007704831659793854,"channel":1,"num_words":1,"start":1237.755,"end":1237.995},{"sentences":[{"text":"number?","start":1237.885,"end":1238.285,"sentiment":"neutral","sentiment_score":-0.0010887021198868752}],"sentiment":"neutral","sentiment_score":-0.0010887021198868752,"channel":0,"num_words":1,"start":1237.885,"end":1238.285},{"sentences":[{"text":"for","start":1237.995,"end":1238.315,"sentiment":"neutral","sentiment_score":-0.0037664389237761497}],"sentiment":"neutral","sentiment_score":-0.0037664389237761497,"channel":1,"num_words":1,"start":1237.995,"end":1238.315},{"sentences":[{"text":"You","start":1238.285,"end":1238.525,"sentiment":"neutral","sentiment_score":-0.004460188560187817}],"sentiment":"neutral","sentiment_score":-0.004460188560187817,"channel":0,"num_words":1,"start":1238.285,"end":1238.525},{"sentences":[{"text":"the landline","start":1238.315,"end":1238.955,"sentiment":"neutral","sentiment_score":-0.0034060566686093807}],"sentiment":"neutral","sentiment_score":-0.0034060566686093807,"channel":1,"num_words":2,"start":1238.315,"end":1238.955},{"sentences":[{"text":"want","start":1238.525,"end":1239.025,"sentiment":"neutral","sentiment_score":-0.0054703522473573685}],"sentiment":"neutral","sentiment_score":-0.0054703522473573685,"channel":0,"num_words":1,"start":1238.525,"end":1239.025},{"sentences":[{"text":"number?","start":1238.955,"end":1239.455,"sentiment":"neutral","sentiment_score":-0.003765660338103771}],"sentiment":"neutral","sentiment_score":-0.003765660338103771,"channel":1,"num_words":1,"start":1238.955,"end":1239.455},{"sentences":[{"text":"yeah.","start":1240.125,"end":1240.625,"sentiment":"neutral","sentiment_score":-0.016168298199772835}],"sentiment":"neutral","sentiment_score":-0.016168298199772835,"channel":0,"num_words":1,"start":1240.125,"end":1240.625},{"sentences":[{"text":"No.","start":1242.51,"end":1242.5901,"sentiment":"neutral","sentiment_score":-0.09495089203119278},{"text":"No.","start":1242.5901,"end":1242.67,"sentiment":"neutral","sentiment_score":-0.133663147687912},{"text":"No.","start":1242.67,"end":1243.15,"sentiment":"neutral","sentiment_score":-0.18212758004665375},{"text":"I I think I mentioned very clearly in the first call that we all have his mobile number.","start":1243.15,"end":1249.17,"sentiment":"neutral","sentiment_score":-0.16331779253151682}],"sentiment":"neutral","sentiment_score":-0.1595458040634791,"channel":1,"num_words":21,"start":1242.51,"end":1249.17},{"sentences":[{"text":"Yeah.","start":1249.5651,"end":1249.885,"sentiment":"neutral","sentiment_score":-0.06620870530605316},{"text":"Then then you can ignore the auto auto cost.","start":1249.885,"end":1252.02,"sentiment":"neutral","sentiment_score":-0.14362434380584294},{"text":"That's not applicable to you.","start":1252.02,"end":1254.2001,"sentiment":"neutral","sentiment_score":-0.19787903726100922},{"text":"If you don't want local numbers, you can skip that.","start":1254.5,"end":1257.88,"sentiment":"neutral","sentiment_score":-0.14145186319947242}],"sentiment":"neutral","sentiment_score":-0.15050966471433638,"channel":0,"num_words":25,"start":1249.5651,"end":1257.88},{"sentences":[{"text":"Okay.","start":1261.905,"end":1262.405,"sentiment":"neutral","sentiment_score":-0.009108755737543106},{"text":"Ross, can you can you please amend this quote and send it to me with the best price better price than this?","start":1262.4651,"end":1269.045,"sentiment":"neutral","sentiment_score":0.003608205948363651}],"sentiment":"neutral","sentiment_score":0.003055294570715531,"channel":1,"num_words":23,"start":1261.905,"end":1269.045},{"sentences":[{"text":"Yeah.","start":1269.865,"end":1270.105,"sentiment":"neutral","sentiment_score":-0.007136031985282898},{"text":"Let's just remove the all a Jio number and send the quote with the mobile number.","start":1270.105,"end":1275.225,"sentiment":"neutral","sentiment_score":-0.014493250520899892},{"text":"Okay?","start":1275.225,"end":1275.725,"sentiment":"neutral","sentiment_score":0.004298480227589607},{"text":"Okay.","start":1276.985,"end":1277.485,"sentiment":"neutral","sentiment_score":-0.0021988414227962494},{"text":"How many Do you know you want 10, Wilson?","start":1277.7849,"end":1279.6449,"sentiment":"neutral","sentiment_score":-0.00948358296106259}],"sentiment":"neutral","sentiment_score":-0.011510023148730397,"channel":0,"num_words":28,"start":1269.865,"end":1279.6449},{"sentences":[{"text":"Sorry?","start":1281.12,"end":1281.62,"sentiment":"neutral","sentiment_score":-0.02694195881485939}],"sentiment":"neutral","sentiment_score":-0.02694195881485939,"channel":1,"num_words":1,"start":1281.12,"end":1281.62},{"sentences":[{"text":"How many and after?","start":1282.0599,"end":1283.02,"sentiment":"neutral","sentiment_score":-0.012216541799716651},{"text":"You want you're after 15 users or 10 users?","start":1283.02,"end":1285.12,"sentiment":"neutral","sentiment_score":-0.012019619759586122}],"sentiment":"neutral","sentiment_score":-0.012080211156549362,"channel":0,"num_words":13,"start":1282.0599,"end":1285.12},{"sentences":[{"text":"As of now yeah.","start":1285.705,"end":1286.745,"sentiment":"neutral","sentiment_score":-0.011760256718844175},{"text":"As of now, 10 only","start":1286.745,"end":1288.205,"sentiment":"neutral","sentiment_score":-0.008503256738185883}],"sentiment":"neutral","sentiment_score":-0.009950812285145124,"channel":1,"num_words":9,"start":1285.705,"end":1288.205},{"sentences":[{"text":"Okay.","start":1289.02,"end":1289.52,"sentiment":"neutral","sentiment_score":-0.0004007052630186081}],"sentiment":"neutral","sentiment_score":-0.0004007052630186081,"channel":0,"num_words":1,"start":1289.02,"end":1289.52},{"sentences":[{"text":"as per the current usage, but I'm","start":1289.3049,"end":1291.385,"sentiment":"neutral","sentiment_score":-0.007874179631471634}],"sentiment":"neutral","sentiment_score":-0.007874179631471634,"channel":1,"num_words":7,"start":1289.3049,"end":1291.385},{"sentences":[{"text":"Yep.","start":1291.1799,"end":1291.6799,"sentiment":"neutral","sentiment_score":0.022238578647375107}],"sentiment":"neutral","sentiment_score":0.022238578647375107,"channel":0,"num_words":1,"start":1291.1799,"end":1291.6799},{"sentences":[{"text":"I'm I'm recruiting people.","start":1291.385,"end":1293.065,"sentiment":"neutral","sentiment_score":0.01615457935258746},{"text":"Okay?","start":1293.065,"end":1293.385,"sentiment":"neutral","sentiment_score":0.022352498024702072},{"text":"So once the team will increase, I will let you know how many numbers to increase.","start":1293.385,"end":1298.845,"sentiment":"neutral","sentiment_score":0.054322665790095925}],"sentiment":"neutral","sentiment_score":0.04553016514650413,"channel":1,"num_words":21,"start":1291.385,"end":1298.845},{"sentences":[{"text":"Okay.","start":1299.415,"end":1299.8151,"sentiment":"neutral","sentiment_score":0.10947294533252716},{"text":"No stress.","start":1299.8151,"end":1300.4551,"sentiment":"neutral","sentiment_score":0.15955152362585068},{"text":"All good.","start":1300.4551,"end":1301.1951,"sentiment":"positive","sentiment_score":0.3783937692642212},{"text":"Okay.","start":1301.655,"end":1301.9751,"sentiment":"neutral","sentiment_score":0.20459462702274325}],"sentiment":"neutral","sentiment_score":0.23165969302256903,"channel":0,"num_words":6,"start":1299.415,"end":1301.9751},{"sentences":[{"text":"Alright.","start":1301.86,"end":1302.26,"sentiment":"neutral","sentiment_score":0.2557312846183777}],"sentiment":"neutral","sentiment_score":0.2557312846183777,"channel":1,"num_words":1,"start":1301.86,"end":1302.26},{"sentences":[{"text":"No issues,","start":1301.9751,"end":1302.375,"sentiment":"neutral","sentiment_score":0.22715283930301666}],"sentiment":"neutral","sentiment_score":0.22715283930301666,"channel":0,"num_words":2,"start":1301.9751,"end":1302.375},{"sentences":[{"text":"Step","start":1302.26,"end":1302.42,"sentiment":"neutral","sentiment_score":0.2321280539035797}],"sentiment":"neutral","sentiment_score":0.2321280539035797,"channel":1,"num_words":1,"start":1302.26,"end":1302.42},{"sentences":[{"text":"doctor.","start":1302.375,"end":1302.6951,"sentiment":"neutral","sentiment_score":0.2219097912311554}],"sentiment":"neutral","sentiment_score":0.2219097912311554,"channel":0,"num_words":1,"start":1302.375,"end":1302.6951},{"sentences":[{"text":"by step.","start":1302.42,"end":1303.16,"sentiment":"neutral","sentiment_score":0.2168315425515175}],"sentiment":"neutral","sentiment_score":0.2168315425515175,"channel":1,"num_words":2,"start":1302.42,"end":1303.16},{"sentences":[{"text":"We'll we'll send you the quote after this call and you open this.","start":1302.6951,"end":1305.435,"sentiment":"neutral","sentiment_score":0.26840822169413936}],"sentiment":"neutral","sentiment_score":0.26840822169413936,"channel":0,"num_words":13,"start":1302.6951,"end":1305.435},{"sentences":[{"text":"Perfectly fine.","start":1307.14,"end":1308.2,"sentiment":"positive","sentiment_score":0.586932584643364},{"text":"Perfectly","start":1309.14,"end":1309.62,"sentiment":"positive","sentiment_score":0.4975864291191101}],"sentiment":"positive","sentiment_score":0.557150532801946,"channel":1,"num_words":3,"start":1307.14,"end":1309.62},{"sentences":[{"text":"Anything","start":1309.22,"end":1309.62,"sentiment":"positive","sentiment_score":0.4044293165206909}],"sentiment":"positive","sentiment_score":0.4044293165206909,"channel":0,"num_words":1,"start":1309.22,"end":1309.62},{"sentences":[{"text":"fine.","start":1309.62,"end":1310.12,"sentiment":"neutral","sentiment_score":0.23511499166488647}],"sentiment":"neutral","sentiment_score":0.23511499166488647,"channel":1,"num_words":1,"start":1309.62,"end":1310.12},{"sentences":[{"text":"else, Vincent?","start":1309.62,"end":1310.36,"sentiment":"neutral","sentiment_score":0.18983208388090134}],"sentiment":"neutral","sentiment_score":0.18983208388090134,"channel":0,"num_words":2,"start":1309.62,"end":1310.36},{"sentences":[{"text":"Okay.","start":1312.8201,"end":1313.3201,"sentiment":"neutral","sentiment_score":0.05564079433679581},{"text":"You said that feature is already added, and the other features are already added?","start":1313.9451,"end":1318.045,"sentiment":"neutral","sentiment_score":0.10233138501644135},{"text":"Okay.","start":1318.345,"end":1318.665,"sentiment":"neutral","sentiment_score":0.052058812230825424},{"text":"Will I be having the dashboard to fetch the report?","start":1318.665,"end":1321.885,"sentiment":"neutral","sentiment_score":0.10466236621141434}],"sentiment":"neutral","sentiment_score":0.09949856380430552,"channel":1,"num_words":26,"start":1312.8201,"end":1321.885},{"sentences":[{"text":"Yep.","start":1323.345,"end":1323.505,"sentiment":"neutral","sentiment_score":0.13241297006607056},{"text":"That's all it is.","start":1323.505,"end":1324.485,"sentiment":"neutral","sentiment_score":0.1357464324682951},{"text":"You want","start":1325.105,"end":1325.585,"sentiment":"neutral","sentiment_score":0.06308978796005249}],"sentiment":"neutral","sentiment_score":0.11451118226562228,"channel":0,"num_words":7,"start":1323.345,"end":1325.585},{"sentences":[{"text":"Lot","start":1325.465,"end":1325.705,"sentiment":"neutral","sentiment_score":0.0943666771054268}],"sentiment":"neutral","sentiment_score":0.0943666771054268,"channel":1,"num_words":1,"start":1325.465,"end":1325.705},{"sentences":[{"text":"more","start":1325.585,"end":1325.825,"sentiment":"neutral","sentiment_score":0.14328671991825104}],"sentiment":"neutral","sentiment_score":0.14328671991825104,"channel":0,"num_words":1,"start":1325.585,"end":1325.825},{"sentences":[{"text":"of","start":1325.705,"end":1325.865,"sentiment":"neutral","sentiment_score":0.14983980357646942}],"sentiment":"neutral","sentiment_score":0.14983980357646942,"channel":1,"num_words":1,"start":1325.705,"end":1325.865},{"sentences":[{"text":"advanced","start":1325.825,"end":1326.225,"sentiment":"neutral","sentiment_score":0.1782592087984085}],"sentiment":"neutral","sentiment_score":0.1782592087984085,"channel":0,"num_words":1,"start":1325.825,"end":1326.225},{"sentences":[{"text":"lot of","start":1325.865,"end":1326.265,"sentiment":"neutral","sentiment_score":0.16664861142635345}],"sentiment":"neutral","sentiment_score":0.16664861142635345,"channel":1,"num_words":2,"start":1325.865,"end":1326.265},{"sentences":[{"text":"features","start":1326.225,"end":1326.545,"sentiment":"neutral","sentiment_score":0.2265031933784485}],"sentiment":"neutral","sentiment_score":0.2265031933784485,"channel":0,"num_words":1,"start":1326.225,"end":1326.545},{"sentences":[{"text":"report","start":1326.265,"end":1326.665,"sentiment":"neutral","sentiment_score":0.19432157278060913}],"sentiment":"neutral","sentiment_score":0.19432157278060913,"channel":1,"num_words":1,"start":1326.265,"end":1326.665},{"sentences":[{"text":"now?","start":1326.545,"end":1327.045,"sentiment":"neutral","sentiment_score":0.10194764286279678}],"sentiment":"neutral","sentiment_score":0.10194764286279678,"channel":0,"num_words":1,"start":1326.545,"end":1327.045},{"sentences":[{"text":"will be there.","start":1326.665,"end":1327.485,"sentiment":"neutral","sentiment_score":0.06333173563083012}],"sentiment":"neutral","sentiment_score":0.06333173563083012,"channel":1,"num_words":3,"start":1326.665,"end":1327.485},{"sentences":[{"text":"You want more advanced features now?","start":1327.665,"end":1329.345,"sentiment":"neutral","sentiment_score":0.09482878912240267},{"text":"We recently added the wall board and heat maps as well.","start":1329.345,"end":1332.705,"sentiment":"neutral","sentiment_score":0.19787620549852197},{"text":"So you will see what time mostly calls are coming and all.","start":1332.705,"end":1336.0399,"sentiment":"neutral","sentiment_score":0.0991458161540019},{"text":"Those things also I didn't some AI features we're gonna introduce in next fifteen days time.","start":1336.34,"end":1341.0599,"sentiment":"neutral","sentiment_score":-0.05718278628773987},{"text":"It's there, but it just we're releasing slowly to customers.","start":1341.0599,"end":1345.24,"sentiment":"neutral","sentiment_score":-0.057900482416152955}],"sentiment":"neutral","sentiment_score":0.044389661532742056,"channel":0,"num_words":55,"start":1327.665,"end":1345.24},{"sentences":[{"text":"Okay.","start":1345.78,"end":1346.1799,"sentiment":"neutral","sentiment_score":-0.03426480293273926},{"text":"So those AI features will be also there.","start":1346.1799,"end":1348.28,"sentiment":"neutral","sentiment_score":-0.03333994559943676},{"text":"I don't want to call and fix and all.","start":1349.715,"end":1351.9951,"sentiment":"neutral","sentiment_score":-0.14786970449818504},{"text":"Yeah.","start":1351.9951,"end":1352.435,"sentiment":"neutral","sentiment_score":0.028831802308559418},{"text":"Even we can give capability natively to answer the calls as an agent and pass for the call based on the who is calling, who is not.","start":1352.435,"end":1360.135,"sentiment":"neutral","sentiment_score":0.06281389144283754}],"sentiment":"neutral","sentiment_score":0.0020216339794190035,"channel":0,"num_words":46,"start":1345.78,"end":1360.135},{"sentences":[{"text":"Okay?","start":1361.01,"end":1361.25,"sentiment":"neutral","sentiment_score":0.05144181475043297},{"text":"So that feature is also gonna come.","start":1361.25,"end":1363.27,"sentiment":"neutral","sentiment_score":0.07229174992867879}],"sentiment":"neutral","sentiment_score":0.06968550803139806,"channel":0,"num_words":8,"start":1361.01,"end":1363.27},{"sentences":[{"text":"Okay.","start":1362.9199,"end":1363.32,"sentiment":"neutral","sentiment_score":0.04404449835419655},{"text":"And conference call also is there.","start":1363.32,"end":1365.96,"sentiment":"neutral","sentiment_score":0.03823841642588377},{"text":"Right?","start":1365.96,"end":1366.46,"sentiment":"neutral","sentiment_score":0.03349973261356354}],"sentiment":"neutral","sentiment_score":0.03837184119038284,"channel":1,"num_words":8,"start":1362.9199,"end":1366.46},{"sentences":[{"text":"Yeah.","start":1367.81,"end":1368.05,"sentiment":"neutral","sentiment_score":0.03474138677120209},{"text":"Conference is there.","start":1368.05,"end":1368.85,"sentiment":"neutral","sentiment_score":0.039278353874882065},{"text":"Yeah.","start":1368.85,"end":1369.35,"sentiment":"neutral","sentiment_score":0.0366169735789299},{"text":"Yeah.","start":1371.01,"end":1371.25,"sentiment":"neutral","sentiment_score":0.03321031481027603},{"text":"So those are very basic features.","start":1371.25,"end":1373.11,"sentiment":"neutral","sentiment_score":0.03735712729394436}],"sentiment":"neutral","sentiment_score":0.03721220837906003,"channel":0,"num_words":12,"start":1367.81,"end":1373.11},{"sentences":[{"text":"How many numbers I can add in that conference call from my side?","start":1381.0,"end":1385.1799,"sentiment":"neutral","sentiment_score":0.02829961607662531}],"sentiment":"neutral","sentiment_score":0.02829961607662531,"channel":1,"num_words":13,"start":1381.0,"end":1385.1799},{"sentences":[{"text":"That may be something like","start":1387.115,"end":1388.475,"sentiment":"neutral","sentiment_score":-0.016136013343930243}],"sentiment":"neutral","sentiment_score":-0.016136013343930243,"channel":0,"num_words":5,"start":1387.115,"end":1388.475},{"sentences":[{"text":"That","start":1388.44,"end":1388.76,"sentiment":"neutral","sentiment_score":-0.027811922132968903}],"sentiment":"neutral","sentiment_score":-0.027811922132968903,"channel":1,"num_words":1,"start":1388.44,"end":1388.76},{"sentences":[{"text":"a stress test.","start":1388.475,"end":1389.115,"sentiment":"neutral","sentiment_score":-0.04080648347735405},{"text":"We don't see any limit so far.","start":1389.115,"end":1391.2599,"sentiment":"neutral","sentiment_score":-0.04891964261020933},{"text":"Okay.","start":1391.3999,"end":1391.7999,"sentiment":"neutral","sentiment_score":0.0015595229342579842},{"text":"Because other customer","start":1391.7999,"end":1393.6399,"sentiment":"neutral","sentiment_score":-0.00851819415887197}],"sentiment":"neutral","sentiment_score":-0.03491800058899181,"channel":0,"num_words":14,"start":1388.475,"end":1393.6399},{"sentences":[{"text":"see,","start":1393.48,"end":1393.72,"sentiment":"neutral","sentiment_score":-0.008304901421070099}],"sentiment":"neutral","sentiment_score":-0.008304901421070099,"channel":1,"num_words":1,"start":1393.48,"end":1393.72},{"sentences":[{"text":"didn't","start":1393.6399,"end":1393.8799,"sentiment":"neutral","sentiment_score":-0.02306339144706726}],"sentiment":"neutral","sentiment_score":-0.02306339144706726,"channel":0,"num_words":1,"start":1393.6399,"end":1393.8799},{"sentences":[{"text":"that","start":1393.72,"end":1393.88,"sentiment":"neutral","sentiment_score":-0.028341732919216156}],"sentiment":"neutral","sentiment_score":-0.028341732919216156,"channel":1,"num_words":1,"start":1393.72,"end":1393.88},{"sentences":[{"text":"ask","start":1393.8799,"end":1394.0798,"sentiment":"neutral","sentiment_score":-0.02942279540002346}],"sentiment":"neutral","sentiment_score":-0.02942279540002346,"channel":0,"num_words":1,"start":1393.8799,"end":1394.0798},{"sentences":[{"text":"doesn't","start":1393.88,"end":1394.2,"sentiment":"neutral","sentiment_score":-0.028610479086637497}],"sentiment":"neutral","sentiment_score":-0.028610479086637497,"channel":1,"num_words":1,"start":1393.88,"end":1394.2},{"sentences":[{"text":"the","start":1394.0798,"end":1394.2799,"sentiment":"neutral","sentiment_score":-0.04074703902006149}],"sentiment":"neutral","sentiment_score":-0.04074703902006149,"channel":0,"num_words":1,"start":1394.0798,"end":1394.2799},{"sentences":[{"text":"happen","start":1394.2,"end":1394.6,"sentiment":"neutral","sentiment_score":-0.025666916742920876}],"sentiment":"neutral","sentiment_score":-0.025666916742920876,"channel":1,"num_words":1,"start":1394.2,"end":1394.6},{"sentences":[{"text":"feature","start":1394.2799,"end":1394.7799,"sentiment":"neutral","sentiment_score":-0.007926683872938156}],"sentiment":"neutral","sentiment_score":-0.007926683872938156,"channel":0,"num_words":1,"start":1394.2799,"end":1394.7799},{"sentences":[{"text":"on a very frequent","start":1394.6,"end":1395.64,"sentiment":"neutral","sentiment_score":-0.024206732399761677}],"sentiment":"neutral","sentiment_score":-0.024206732399761677,"channel":1,"num_words":4,"start":1394.6,"end":1395.64},{"sentences":[{"text":"before.","start":1395.1599,"end":1395.6599,"sentiment":"neutral","sentiment_score":-0.020410271361470222}],"sentiment":"neutral","sentiment_score":-0.020410271361470222,"channel":0,"num_words":1,"start":1395.1599,"end":1395.6599},{"sentences":[{"text":"basis.","start":1395.64,"end":1396.14,"sentiment":"neutral","sentiment_score":-0.011340209282934666}],"sentiment":"neutral","sentiment_score":-0.011340209282934666,"channel":1,"num_words":1,"start":1395.64,"end":1396.14},{"sentences":[{"text":"Yeah.","start":1396.84,"end":1397.34,"sentiment":"neutral","sentiment_score":0.004181438125669956}],"sentiment":"neutral","sentiment_score":0.004181438125669956,"channel":0,"num_words":1,"start":1396.84,"end":1397.34},{"sentences":[{"text":"But sometimes we have to take, you know, two people on conference call.","start":1396.905,"end":1401.305,"sentiment":"neutral","sentiment_score":-0.007538705992584045},{"text":"I'm calling the customer, then I have to call to the installer, and then","start":1401.305,"end":1405.2251,"sentiment":"neutral","sentiment_score":-0.012583066509770495}],"sentiment":"neutral","sentiment_score":-0.010154300334828871,"channel":1,"num_words":27,"start":1396.905,"end":1405.2251},{"sentences":[{"text":"Should be","start":1405.015,"end":1405.335,"sentiment":"neutral","sentiment_score":-0.0227555762976408}],"sentiment":"neutral","sentiment_score":-0.0227555762976408,"channel":0,"num_words":2,"start":1405.015,"end":1405.335},{"sentences":[{"text":"I'm","start":1405.2251,"end":1405.4651,"sentiment":"neutral","sentiment_score":-0.030299950391054153}],"sentiment":"neutral","sentiment_score":-0.030299950391054153,"channel":1,"num_words":1,"start":1405.2251,"end":1405.4651},{"sentences":[{"text":"okay.","start":1405.335,"end":1405.835,"sentiment":"neutral","sentiment_score":-0.03390423208475113}],"sentiment":"neutral","sentiment_score":-0.03390423208475113,"channel":0,"num_words":1,"start":1405.335,"end":1405.835},{"sentences":[{"text":"calling someone else.","start":1405.4651,"end":1406.665,"sentiment":"neutral","sentiment_score":-0.03697811563809713}],"sentiment":"neutral","sentiment_score":-0.03697811563809713,"channel":1,"num_words":3,"start":1405.4651,"end":1406.665},{"sentences":[{"text":"Should be okay.","start":1406.2949,"end":1407.095,"sentiment":"neutral","sentiment_score":-0.007736395423611005}],"sentiment":"neutral","sentiment_score":-0.007736395423611005,"channel":0,"num_words":3,"start":1406.2949,"end":1407.095},{"sentences":[{"text":"So","start":1406.665,"end":1407.165,"sentiment":"neutral","sentiment_score":0.005398046225309372}],"sentiment":"neutral","sentiment_score":0.005398046225309372,"channel":1,"num_words":1,"start":1406.665,"end":1407.165},{"sentences":[{"text":"Should be","start":1407.095,"end":1407.4149,"sentiment":"neutral","sentiment_score":0.006646866910159588}],"sentiment":"neutral","sentiment_score":0.006646866910159588,"channel":0,"num_words":2,"start":1407.095,"end":1407.4149},{"sentences":[{"text":"should","start":1407.385,"end":1407.625,"sentiment":"neutral","sentiment_score":0.012128762900829315}],"sentiment":"neutral","sentiment_score":0.012128762900829315,"channel":1,"num_words":1,"start":1407.385,"end":1407.625},{"sentences":[{"text":"okay.","start":1407.4149,"end":1407.735,"sentiment":"neutral","sentiment_score":0.01263386383652687}],"sentiment":"neutral","sentiment_score":0.01263386383652687,"channel":0,"num_words":1,"start":1407.4149,"end":1407.735},{"sentences":[{"text":"be","start":1407.625,"end":1407.9451,"sentiment":"neutral","sentiment_score":0.004025543108582497}],"sentiment":"neutral","sentiment_score":0.004025543108582497,"channel":1,"num_words":1,"start":1407.625,"end":1407.9451},{"sentences":[{"text":"You can","start":1407.735,"end":1408.0549,"sentiment":"neutral","sentiment_score":0.013631853275001049}],"sentiment":"neutral","sentiment_score":0.013631853275001049,"channel":0,"num_words":2,"start":1407.735,"end":1408.0549},{"sentences":[{"text":"four","start":1407.9451,"end":1408.185,"sentiment":"neutral","sentiment_score":0.0052323415875434875}],"sentiment":"neutral","sentiment_score":0.0052323415875434875,"channel":1,"num_words":1,"start":1407.9451,"end":1408.185},{"sentences":[{"text":"test","start":1408.0549,"end":1408.2949,"sentiment":"neutral","sentiment_score":0.008662212640047073}],"sentiment":"neutral","sentiment_score":0.008662212640047073,"channel":0,"num_words":1,"start":1408.0549,"end":1408.2949},{"sentences":[{"text":"people","start":1408.185,"end":1408.5851,"sentiment":"neutral","sentiment_score":0.01478491723537445}],"sentiment":"neutral","sentiment_score":0.01478491723537445,"channel":1,"num_words":1,"start":1408.185,"end":1408.5851},{"sentences":[{"text":"it.","start":1408.2949,"end":1408.7949,"sentiment":"neutral","sentiment_score":0.00854264385998249}],"sentiment":"neutral","sentiment_score":0.00854264385998249,"channel":0,"num_words":1,"start":1408.2949,"end":1408.7949},{"sentences":[{"text":"on on one call.","start":1408.5851,"end":1409.9651,"sentiment":"neutral","sentiment_score":0.010112913907505572}],"sentiment":"neutral","sentiment_score":0.010112913907505572,"channel":1,"num_words":4,"start":1408.5851,"end":1409.9651},{"sentences":[{"text":"4510.","start":1409.6549,"end":1410.455,"sentiment":"neutral","sentiment_score":0.013627123087644575},{"text":"No problems.","start":1410.455,"end":1410.9349,"sentiment":"neutral","sentiment_score":0.09097607433795929},{"text":"You can test it also.","start":1410.9349,"end":1411.8949,"sentiment":"neutral","sentiment_score":0.08165247291326523},{"text":"There is no issue.","start":1411.8949,"end":1412.615,"sentiment":"neutral","sentiment_score":0.06024506175890565},{"text":"Even now, I'm calling","start":1412.615,"end":1413.735,"sentiment":"neutral","sentiment_score":0.012765549821779132}],"sentiment":"neutral","sentiment_score":0.055992755165789276,"channel":0,"num_words":16,"start":1409.6549,"end":1413.735},{"sentences":[{"text":"Yeah.","start":1413.39,"end":1413.63,"sentiment":"neutral","sentiment_score":0.01637422665953636},{"text":"I think","start":1413.63,"end":1414.21,"sentiment":"neutral","sentiment_score":0.008459094911813736}],"sentiment":"neutral","sentiment_score":0.011097472161054611,"channel":1,"num_words":3,"start":1413.39,"end":1414.21},{"sentences":[{"text":"from the same thing, and I have hired Harry.","start":1413.735,"end":1416.375,"sentiment":"neutral","sentiment_score":0.013314690647853745},{"text":"This is a conference call.","start":1416.375,"end":1417.68,"sentiment":"neutral","sentiment_score":0.0031872713938355447}],"sentiment":"neutral","sentiment_score":0.009697755199990101,"channel":0,"num_words":14,"start":1413.735,"end":1417.68},{"sentences":[{"text":"yeah.","start":1419.31,"end":1419.47,"sentiment":"neutral","sentiment_score":0.01096515730023384},{"text":"I understood that.","start":1419.47,"end":1420.27,"sentiment":"neutral","sentiment_score":0.004717628161112468},{"text":"I understood that.","start":1420.27,"end":1421.15,"sentiment":"neutral","sentiment_score":-0.0011703713486591976},{"text":"Same way same way, you know okay.","start":1421.15,"end":1423.87,"sentiment":"neutral","sentiment_score":0.008244604271437441},{"text":"So there there is no this is this feature is included in that.","start":1423.87,"end":1427.9851,"sentiment":"neutral","sentiment_score":-0.013612135241811093}],"sentiment":"neutral","sentiment_score":-0.003616244463181054,"channel":1,"num_words":27,"start":1419.31,"end":1427.9851},{"sentences":[{"text":"Right?","start":1427.9851,"end":1428.4851,"sentiment":"neutral","sentiment_score":0.01947347447276115}],"sentiment":"neutral","sentiment_score":0.01947347447276115,"channel":1,"num_words":1,"start":1427.9851,"end":1428.4851},{"sentences":[{"text":"Right.","start":1429.76,"end":1430.26,"sentiment":"neutral","sentiment_score":0.02808740921318531}],"sentiment":"neutral","sentiment_score":0.02808740921318531,"channel":0,"num_words":1,"start":1429.76,"end":1430.26},{"sentences":[{"text":"And this cost includes all the numbers I can call to in Australia.","start":1431.425,"end":1437.2051,"sentiment":"neutral","sentiment_score":0.04303487963401354},{"text":"Am I right?","start":1437.3451,"end":1438.0651,"sentiment":"neutral","sentiment_score":0.03483285258213679},{"text":"The mobile number, landline number, the 1300 number, 1800 number.","start":1438.0651,"end":1443.28,"sentiment":"neutral","sentiment_score":0.02197897117584944},{"text":"There","start":1443.66,"end":1443.9801,"sentiment":"neutral","sentiment_score":0.021649714559316635}],"sentiment":"neutral","sentiment_score":0.033533015529866574,"channel":1,"num_words":27,"start":1431.425,"end":1443.9801},{"sentences":[{"text":"Yeah.","start":1443.685,"end":1444.005,"sentiment":"neutral","sentiment_score":0.027957724407315258}],"sentiment":"neutral","sentiment_score":0.027957724407315258,"channel":0,"num_words":1,"start":1443.685,"end":1444.005},{"sentences":[{"text":"are","start":1443.9801,"end":1444.2201,"sentiment":"neutral","sentiment_score":0.026078078895807263}],"sentiment":"neutral","sentiment_score":0.026078078895807263,"channel":1,"num_words":1,"start":1443.9801,"end":1444.2201},{"sentences":[{"text":"It's included.","start":1444.005,"end":1444.665,"sentiment":"neutral","sentiment_score":0.034540263935923576}],"sentiment":"neutral","sentiment_score":0.034540263935923576,"channel":0,"num_words":2,"start":1444.005,"end":1444.665},{"sentences":[{"text":"six digits, special numbers also.","start":1444.2201,"end":1446.64,"sentiment":"neutral","sentiment_score":0.019460083544254304}],"sentiment":"neutral","sentiment_score":0.019460083544254304,"channel":1,"num_words":5,"start":1444.2201,"end":1446.64},{"sentences":[{"text":"All included.","start":1447.71,"end":1448.69,"sentiment":"neutral","sentiment_score":0.025299602188169956}],"sentiment":"neutral","sentiment_score":0.025299602188169956,"channel":0,"num_words":2,"start":1447.71,"end":1448.69},{"sentences":[{"text":"All included.","start":1451.8201,"end":1452.56,"sentiment":"neutral","sentiment_score":0.029760168865323067},{"text":"Alright.","start":1452.6201,"end":1453.1201,"sentiment":"neutral","sentiment_score":0.10690073668956757},{"text":"Okay.","start":1453.445,"end":1453.945,"sentiment":"neutral","sentiment_score":0.1700708568096161},{"text":"Perfectly fine.","start":1454.645,"end":1455.525,"sentiment":"positive","sentiment_score":0.38424327969551086},{"text":"Ross, you know what to do now.","start":1455.525,"end":1456.965,"sentiment":"neutral","sentiment_score":0.18772047758102417}],"sentiment":"neutral","sentiment_score":0.1860786025913862,"channel":1,"num_words":13,"start":1451.8201,"end":1456.965},{"sentences":[{"text":"Okay?","start":1456.965,"end":1457.465,"sentiment":"neutral","sentiment_score":0.11263717710971832}],"sentiment":"neutral","sentiment_score":0.11263717710971832,"channel":1,"num_words":1,"start":1456.965,"end":1457.465},{"sentences":[{"text":"Yep.","start":1458.51,"end":1458.83,"sentiment":"neutral","sentiment_score":0.12924012541770935},{"text":"No worries.","start":1458.83,"end":1459.47,"sentiment":"neutral","sentiment_score":0.17934371531009674},{"text":"Right away, like, after the call, I'll send you the new code.","start":1459.47,"end":1462.725,"sentiment":"neutral","sentiment_score":0.2094520442187786}],"sentiment":"neutral","sentiment_score":0.20009013911088308,"channel":0,"num_words":15,"start":1458.51,"end":1462.725},{"sentences":[{"text":"That's wonderful.","start":1463.205,"end":1463.945,"sentiment":"positive","sentiment_score":0.5832456350326538}],"sentiment":"positive","sentiment_score":0.5832456350326538,"channel":1,"num_words":2,"start":1463.205,"end":1463.945},{"sentences":[{"text":"Okay.","start":1463.845,"end":1464.345,"sentiment":"positive","sentiment_score":0.3452760577201843}],"sentiment":"positive","sentiment_score":0.3452760577201843,"channel":0,"num_words":1,"start":1463.845,"end":1464.345},{"sentences":[{"text":"Wonderful.","start":1464.165,"end":1464.665,"sentiment":"positive","sentiment_score":0.4957216680049896},{"text":"Looking for","start":1464.805,"end":1465.365,"sentiment":"neutral","sentiment_score":0.1711975745856762}],"sentiment":"neutral","sentiment_score":0.279372272392114,"channel":1,"num_words":3,"start":1464.165,"end":1465.365},{"sentences":[{"text":"Yeah.","start":1465.205,"end":1465.605,"sentiment":"neutral","sentiment_score":0.16226688027381897}],"sentiment":"neutral","sentiment_score":0.16226688027381897,"channel":0,"num_words":1,"start":1465.205,"end":1465.605},{"sentences":[{"text":"for that.","start":1465.365,"end":1465.845,"sentiment":"neutral","sentiment_score":0.2779575288295746}],"sentiment":"neutral","sentiment_score":0.2779575288295746,"channel":1,"num_words":2,"start":1465.365,"end":1465.845},{"sentences":[{"text":"Thank you.","start":1465.605,"end":1466.1649,"sentiment":"neutral","sentiment_score":0.3108089417219162}],"sentiment":"neutral","sentiment_score":0.3108089417219162,"channel":0,"num_words":2,"start":1465.605,"end":1466.1649},{"sentences":[{"text":"Okay?","start":1465.845,"end":1466.31,"sentiment":"neutral","sentiment_score":0.18121427297592163}],"sentiment":"neutral","sentiment_score":0.18121427297592163,"channel":1,"num_words":1,"start":1465.845,"end":1466.31},{"sentences":[{"text":"Thanks, Wilson.","start":1466.1649,"end":1466.885,"sentiment":"positive","sentiment_score":0.34111060202121735},{"text":"Thank you.","start":1466.885,"end":1467.365,"sentiment":"positive","sentiment_score":0.3651014119386673}],"sentiment":"positive","sentiment_score":0.3531060069799423,"channel":0,"num_words":4,"start":1466.1649,"end":1467.365},{"sentences":[{"text":"And","start":1467.27,"end":1467.51,"sentiment":"neutral","sentiment_score":0.1285380721092224}],"sentiment":"neutral","sentiment_score":0.1285380721092224,"channel":1,"num_words":1,"start":1467.27,"end":1467.51},{"sentences":[{"text":"Oh,","start":1467.365,"end":1467.605,"sentiment":"neutral","sentiment_score":0.059756770730018616}],"sentiment":"neutral","sentiment_score":0.059756770730018616,"channel":0,"num_words":1,"start":1467.365,"end":1467.605},{"sentences":[{"text":"and","start":1467.51,"end":1467.91,"sentiment":"neutral","sentiment_score":0.05654142051935196}],"sentiment":"neutral","sentiment_score":0.05654142051935196,"channel":1,"num_words":1,"start":1467.51,"end":1467.91},{"sentences":[{"text":"okay.","start":1467.605,"end":1468.005,"sentiment":"neutral","sentiment_score":0.0381896011531353}],"sentiment":"neutral","sentiment_score":0.0381896011531353,"channel":0,"num_words":1,"start":1467.605,"end":1468.005},{"sentences":[{"text":"if","start":1467.91,"end":1468.2301,"sentiment":"neutral","sentiment_score":0.007756130769848824}],"sentiment":"neutral","sentiment_score":0.007756130769848824,"channel":1,"num_words":1,"start":1467.91,"end":1468.2301},{"sentences":[{"text":"Alright.","start":1468.005,"end":1468.505,"sentiment":"neutral","sentiment_score":-0.007263972423970699}],"sentiment":"neutral","sentiment_score":-0.007263972423970699,"channel":0,"num_words":1,"start":1468.005,"end":1468.505},{"sentences":[{"text":"if I I lost one thing.","start":1468.2301,"end":1469.5901,"sentiment":"neutral","sentiment_score":-0.12279564142227173},{"text":"If I don't receive your call, okay, maybe I will go I'll be on another call or busy something, you know, in with something.","start":1469.5901,"end":1476.65,"sentiment":"neutral","sentiment_score":-0.23284437879920006},{"text":"So you you I allow you to chase up with me.","start":1477.1101,"end":1480.2301,"sentiment":"neutral","sentiment_score":-0.03827569633722305},{"text":"Okay?","start":1480.2301,"end":1480.7301,"sentiment":"neutral","sentiment_score":-0.009261038154363632}],"sentiment":"neutral","sentiment_score":-0.16084125327567259,"channel":1,"num_words":42,"start":1468.2301,"end":1480.7301},{"sentences":[{"text":"Mhmm.","start":1481.12,"end":1481.2,"sentiment":"neutral","sentiment_score":-0.02019837126135826},{"text":"Mhmm.","start":1481.2,"end":1481.7,"sentiment":"neutral","sentiment_score":0.005568124353885651},{"text":"Alright.","start":1482.0,"end":1482.32,"sentiment":"neutral","sentiment_score":0.11644785851240158},{"text":"No worries, man.","start":1482.32,"end":1483.12,"sentiment":"neutral","sentiment_score":0.22414993743101755},{"text":"I'll do.","start":1483.12,"end":1483.86,"sentiment":"neutral","sentiment_score":0.3143821060657501}],"sentiment":"neutral","sentiment_score":0.17537895450368524,"channel":0,"num_words":8,"start":1481.12,"end":1483.86},{"sentences":[{"text":"Alright, buddy.","start":1484.945,"end":1485.765,"sentiment":"neutral","sentiment_score":0.2999797612428665}],"sentiment":"neutral","sentiment_score":0.2999797612428665,"channel":1,"num_words":2,"start":1484.945,"end":1485.765},{"sentences":[{"text":"Okay.","start":1486.6399,"end":1487.1399,"sentiment":"neutral","sentiment_score":0.31329840421676636},{"text":"Thanks.","start":1487.5199,"end":1488.0,"sentiment":"positive","sentiment_score":0.7037438154220581},{"text":"Thanks, Wilson.","start":1488.0,"end":1488.82,"sentiment":"positive","sentiment_score":0.7059116363525391}],"sentiment":"positive","sentiment_score":0.6072163730859756,"channel":0,"num_words":4,"start":1486.6399,"end":1488.82},{"sentences":[{"text":"Perfectly","start":1488.545,"end":1489.025,"sentiment":"positive","sentiment_score":0.7324346303939819}],"sentiment":"positive","sentiment_score":0.7324346303939819,"channel":1,"num_words":1,"start":1488.545,"end":1489.025},{"sentences":[{"text":"We'll","start":1488.96,"end":1489.12,"sentiment":"positive","sentiment_score":0.6298794150352478}],"sentiment":"positive","sentiment_score":0.6298794150352478,"channel":0,"num_words":1,"start":1488.96,"end":1489.12},{"sentences":[{"text":"fine.","start":1489.025,"end":1489.525,"sentiment":"positive","sentiment_score":0.5383204221725464}],"sentiment":"positive","sentiment_score":0.5383204221725464,"channel":1,"num_words":1,"start":1489.025,"end":1489.525},{"sentences":[{"text":"send you through.","start":1489.12,"end":1490.1,"sentiment":"positive","sentiment_score":0.575812041759491}],"sentiment":"positive","sentiment_score":0.575812041759491,"channel":0,"num_words":3,"start":1489.12,"end":1490.1},{"sentences":[{"text":"No problem at all.","start":1489.985,"end":1491.025,"sentiment":"positive","sentiment_score":0.600552499294281},{"text":"I appreciate you.","start":1491.025,"end":1491.825,"sentiment":"positive","sentiment_score":0.7572768529256185},{"text":"Bye bye.","start":1491.825,"end":1492.485,"sentiment":"neutral","sentiment_score":0.11686743050813675}],"sentiment":"positive","sentiment_score":0.5453083796633614,"channel":1,"num_words":9,"start":1489.985,"end":1492.485}]},"summary":{"result":"success","short":"W lengthy with the representative to add new numbers and auto attendant configuration for call forwarding. The current numbers will not disrupt their call forwarding service. The agent explains the process of setting up the service and provides information on the process of setting up temporary numbers for call forwarding. The agent also explains call flow mapping and offers support for issues. Pricing and the number of users needed for a new service are discussed, including a dashboard and advanced features, including a wall board and heat map. The service includes a number of features and is worked smoothly once porting is complete. The call ends with the customer thanking the agent."},"intents":{"segments":[{"text":"Wilson. This is Wilson here. Yep. Ross here again. How are you, man? Absolutely fine. Also, you I'm very well, buddy. Now things going. Yeah. Gradually picking up. Mhmm. Yeah.","start_word":4,"end_word":33,"intents":[{"intent":"Set up conversation","confidence_score":0.000092121074}]},{"text":"And I just wanted to recall what he told me about about what we call quotation. Yep.","start_word":386,"end_word":402,"intents":[{"intent":"Request a quote","confidence_score":0.0011806253}]},{"text":"He said something that we give you temporary numbers and something like that while Right.","start_word":435,"end_word":449,"intents":[{"intent":"Provide temporary numbers","confidence_score":0.39331284}]},{"text":"And the mobile numbers we using right now, if any customer dials Yep. that number, will be able to receive that call, or or will we have to provide them Yep. our numbers?","start_word":511,"end_word":543,"intents":[{"intent":"Receive and receive calls","confidence_score":0.011278882}]},{"text":"And the mobile numbers we using right now, if any customer dials Yep. that number, will be able to receive that call, or or will we have to provide them Yep. our numbers? No.","start_word":511,"end_word":544,"intents":[{"intent":"Provide mobile numbers","confidence_score":0.21104956}]},{"text":"Call flow mapping is basically once you agree, we'll sit with you, and we'll discuss about the call flow, how we want to actually route the calls when someone calls in. And it's like advanced scenarios. For example, there is a holiday, we will create all those things in the back end. So like all the large corporations, they use the system to automate the calls when they are not available. Right.","start_word":1043,"end_word":1114,"intents":[{"intent":"Explain call flow mapping","confidence_score":0.059316553},{"intent":"Discuss call flow mapping","confidence_score":0.025315326}]},{"text":"And Ross said that this porting of the numbers would take four to six weeks time. It's standard, but we we need to check. Who is your current provider?","start_word":1121,"end_word":1149,"intents":[{"intent":"Explain porting timeline","confidence_score":0.0011469688}]},{"text":"And during this number, you'll be providing me a temporary Temporary numbers. Temporary numbers.","start_word":1259,"end_word":1272,"intents":[{"intent":"Provide temporary numbers","confidence_score":0.18389572}]},{"text":"So we actually we can actually enable all the users on July 10 morning. They can use it.","start_word":1326,"end_word":1343,"intents":[{"intent":"Enable users","confidence_score":0.0051589874}]},{"text":"So better we actually give them temporary numbers to test it, make sure they know how to make calls, how to receive calls, all those things.","start_word":1364,"end_word":1389,"intents":[{"intent":"Test system","confidence_score":0.3115471}]},{"text":"So during this so during this temporary period of time, the numbers you'll be providing me, So will we have to share those numbers to the customer or and they will have to call on No. those No. numbers?","start_word":1420,"end_word":1458,"intents":[{"intent":"Share numbers","confidence_score":0.24401096}]},{"text":"Otherwise, we can, So like, set up a one okay. hour session with your teams.","start_word":1500,"end_word":1514,"intents":[{"intent":"Set up session","confidence_score":0.78718495}]},{"text":"And and at the time of porting, they can actually use it. It's up to you how you want to do it.","start_word":1525,"end_word":1546,"intents":[{"intent":"Use system","confidence_score":0.14507735}]},{"text":"And, apparently, if the customer has to call back to me, on which number should they be requiring to call?","start_word":1686,"end_word":1705,"intents":[{"intent":"Identify requiring caller","confidence_score":0.000015981701}]},{"text":"Because there is no way we can mask your number at the moment.","start_word":1735,"end_word":1747,"intents":[{"intent":"Mask number","confidence_score":0.70399404}]},{"text":"So in my view, what we can do, we can actually give you one account. Right? So you can share that account across the people.","start_word":1798,"end_word":1822,"intents":[{"intent":"Share account","confidence_score":0.08805118}]},{"text":"And during the during the porting period, they can test it. So they can use the existing system or the time of cut over, they can just start using the system straight away.","start_word":1830,"end_word":1862,"intents":[{"intent":"Test system","confidence_score":0.3779285}]},{"text":"So if you don't want to do that, I would say better way basically, you can actually activate one or two account for testing so that you can train your people on, like, half an hour daily or something. And then once we porting completed, then they can start using the system straight away.","start_word":1913,"end_word":1966,"intents":[{"intent":"Activate account","confidence_score":0.24276504}]},{"text":"And we can provide the standby support as well. In case someone have any issues, they can call me directly or they can message us or Teams or email, whatever. So we we can do that. Okay.","start_word":2030,"end_word":2066,"intents":[{"intent":"Provide standby support","confidence_score":0.2611499}]},{"text":"In case they are overseas, they can reach out to someone else as well.","start_word":2069,"end_word":2082,"intents":[{"intent":"Reach out to overseas users","confidence_score":0.013447352}]},{"text":"Is that facility available? Yeah.","start_word":2124,"end_word":2128,"intents":[{"intent":"Notify facility availability","confidence_score":0.11162389}]},{"text":"We can give you the facility. Yeah.","start_word":2162,"end_word":2168,"intents":[{"intent":"Provide facility","confidence_score":0.29582262}]},{"text":"What about the pricing? Do K?","start_word":2194,"end_word":2199,"intents":[{"intent":"Provide pricing","confidence_score":0.19313976}]},{"text":"I wanted to ask you about a little more workout on this because we are planning to expand our team. So later on so say, for example, this is now you have given me the code for 11 numbers. Right?","start_word":2224,"end_word":2263,"intents":[{"intent":"Add code","confidence_score":0.15335959}]},{"text":"I wanted to ask you about a little more workout on this because we are planning to expand our team. So later on so say, for example, this is now you have given me the code for 11 numbers. Right? Mhmm.","start_word":2224,"end_word":2264,"intents":[{"intent":"Expand team","confidence_score":0.29244485}]},{"text":"A code is not in front of me, but whatever whatever you got from Ross, that's the code for you. No. Okay.","start_word":2294,"end_word":2315,"intents":[{"intent":"Adjust code","confidence_score":0.00043729364}]},{"text":"And this is x GST. So 365 plus GST. That means somewhere around $400. Okay.","start_word":2323,"end_word":2337,"intents":[{"intent":"Provide cost","confidence_score":0.026791975}]},{"text":"Whatever is there, so that's price per user.","start_word":2485,"end_word":2492,"intents":[{"intent":"Provide unit price","confidence_score":0.025968667}]},{"text":"So if tomorrow And what you're going is to this add 2 five more dollar numbers per user? should you come again?","start_word":2494,"end_word":2515,"intents":[{"intent":"Add numbers","confidence_score":0.15435083}]},{"text":"That's for the phone number, like 0309 or whatever number you wanna have. That's for that.","start_word":2537,"end_word":2552,"intents":[{"intent":"Provide mobile number","confidence_score":0.06438309}]},{"text":"Ross, can you can you please amend this quote and send it to me with the best price better price than this? Yeah.","start_word":2640,"end_word":2662,"intents":[{"intent":"Amend quote","confidence_score":0.77317744}]},{"text":"You want you're after 15 users or 10 users? As of now yeah.","start_word":2695,"end_word":2707,"intents":[{"intent":"Increase users","confidence_score":0.010258636}]},{"text":"We'll we'll send you the quote after this call and you open this. Perfectly fine.","start_word":2756,"end_word":2770,"intents":[{"intent":"Send quote","confidence_score":0.5149078}]},{"text":"Will I be having the dashboard to fetch the report? Yep.","start_word":2792,"end_word":2802,"intents":[{"intent":"Get dashboard","confidence_score":0.020013103}]},{"text":"Those things also I didn't some AI features we're gonna introduce in next fifteen days time. It's there, but it just we're releasing slowly to customers. Okay.","start_word":2851,"end_word":2877,"intents":[{"intent":"Introduce ai features","confidence_score":0.57399464}]},{"text":"And conference call also is there. Right? Yeah. Conference is there. Yeah. Yeah. So those are very basic features. How many numbers I can add in that conference call from my side?","start_word":2931,"end_word":2962,"intents":[{"intent":"Add conference call to conference call","confidence_score":0.0020844198}]},{"text":"And this cost includes all the numbers I can call to in Australia. Am I right?","start_word":3113,"end_word":3128,"intents":[{"intent":"Confirm cost of conference call","confidence_score":0.03349754}]},{"text":"Right away, like, after the call, I'll send you the new code. That's wonderful. Okay.","start_word":3168,"end_word":3182,"intents":[{"intent":"Send new code","confidence_score":0.76544666}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Hi, Yeah. Wilson. This is Wilson here. Yep. Ross here again.","start_word":0,"end_word":12,"sentiment":"neutral","sentiment_score":0.16666638851165771},{"text":"How are you, man? Absolutely fine. Also, you I'm very well, buddy. Now things going.","start_word":13,"end_word":27,"sentiment":"positive","sentiment_score":0.6259717345237732},{"text":"Yeah. Gradually picking up. Mhmm. Yeah. Actually, I tried Oh, calling you a few times. I'm not seeing, like, you're is you're it quite still? busy. No. Yep. Maybe maybe busy for some other task, but, yeah, let me let me know. This is for okay. How would it be easy to add any users? How will it be Sorry? Hello? easy to increase the Mhmm. user? Can you hear me? Yeah. It's too easy. Yep. I can hear you. Like, you Okay. mean Okay. you want So to create like, you get new numbers or, like, just add yeah. an existing one? No. Let's say let's say, you know, if we switch to you and later on, Mhmm. Yep. if I need few more numbers, Mhmm. How how easy will that will that be? Yep. We can assign you within one to two days business days. Will it take one to two days? Yep. Okay. Alright. Okay. We cannot find you. Okay. Okay. And okay. Yeah. So this recording this recording will come by default. Right? Call recordings. Right. Call Okay. recordings. Yep. And and okay. I'm just trying to recall one question I asked to that technical guy that what if I want to hear I want to listen the call when somebody was on call and without notifying him Mhmm. if I want to listen to that call Mhmm. for my training purpose. Yep. Yeah. If you remember, like, he said, like, we can do that. That's possible. Like, you can jump into a call without knowing, and you can listen to, like, what the guys are talking. Alright. Can you can you verify it with him? I think I'm I'm in Yep. that Yeah. impression Definitely. that he was saying he was saying that he like, we like, you guys don't have that feature right now, but you you are planning to do that. About the I think about he said about the AI automation, I think.","start_word":28,"end_word":358,"sentiment":"neutral","sentiment_score":0.0010397327146591377},{"text":"No. No.","start_word":359,"end_word":360,"sentiment":"negative","sentiment_score":-0.35175955295562744},{"text":"Not AI automation About listening the current calls. K. I'll cross verify with him about the thing Yes. you asked for. And any questions? Okay. And I just wanted to recall what he told me about about what we call quotation. Yep. Already The sent number you through on your no. No. Not quotation. Not the price. Not the amount. The quotation porting of the numbers. email. Mhmm. Holding. Okay. Alright. Uh-huh. Yeah. Uh-huh. He said something that we give you temporary numbers and something like that while Right. we Because the porting will take, like, like, around two to six weeks, I think he mentioned. two to six weeks time. So for the time being yep. Yeah. For the time being, we'll provide you with the temporary thing. Okay. And so will it behave like any customer calls on a 1800 number which we are using right now? Mhmm. And the mobile numbers we using right now, if any customer dials Yep. that number, will be able to receive that call, or or will we have to provide them Yep. our numbers? No. No. You you will be able to receive that. Okay. Okay. Alright. So there would not be any disturbance with those current numbers. Yeah. Right? Right. The There won't be like any disruption. and at the end. Correct. Alright. Alright. And at the end of the process, you will become the routing service provider for those numbers. Right? Right. Okay. Just give me one moment. Should I have received your email from Ross? Mhmm. Rough. K. Hold on a moment. Okay. Okay. Did you send it to Wilson's email address, or which email address do you send that code? I have sent it to wilson@azsolar.com.eu. Alright. Okay. Let me search that email. On Tuesday, June 23. That's a follow-up, I think. Yeah. On June 12. One moment. Yep. I think you It's can search, like, Techcom Cloud phone system proposal. You will find it. yeah. Custom IVR and call routing setup. 350. It is auto attendant configuration. What is that? Sorry? Auto attendant configuration. Nope. It is written Do you want here me to forward for you? 3 No. No. No. No. I I'm I'm seeing your email right now, the proposal. Okay. It says number two, once off setup and migration investment. Okay? Mhmm. If you look at that in the description, it says custom IVR and call routing setup. That includes auto attendant configuration. What Okay. As I mentioned, I think it's about the, is that? you mentioned about, like, jumping into a call between your colleague and the customer. I think it's about, yeah. I don't think so. This is something related to IVR. Check. Official meeting upload and call flow mapping. Okay. Okay. Hey, Wilson. How are you?","start_word":361,"end_word":826,"sentiment":"neutral","sentiment_score":0.018897078903351985},{"text":"Absolutely fine, mate.","start_word":827,"end_word":829,"sentiment":"positive","sentiment_score":0.5024402141571045},{"text":"Are you?","start_word":830,"end_word":831,"sentiment":"neutral","sentiment_score":0.31867605447769165},{"text":"Certainly good.","start_word":832,"end_word":833,"sentiment":"positive","sentiment_score":0.413248598575592},{"text":"Yeah. Sorry. What we can do? It's okay. Okay. I have this question. What is auto attendant configuration? Mhmm. So that's for your IVR. Right? So you want IVR, like, press 1 for sales, press 2 for support, those things. Right. Yeah. So that's like implementation cost one thing and then there is no recurring cost for that. Okay. And what if I want to change it later on? You can you can ask us to change it. No issues. It's part of the package. Yeah. We we can do that. I know that. But will it be chargeable, changing No. in that? No. No. It's part of the support. Alright. Okay. Second thing, professional greeting uploads. What is that? Yeah. So that's basically we need either you actually provide us voice messages or we can we can record it for you based on the AI. So for example, let's say, thanks for calling our business and we are not available.","start_word":834,"end_word":994,"sentiment":"neutral","sentiment_score":0.031464364379644394},{"text":"So all those messages, we can do it via AI or you if you have someone in your team who can do it, then it's good. We can just provide you the script and you can do it.","start_word":995,"end_word":1032,"sentiment":"positive","sentiment_score":0.46890464425086975},{"text":"Alright. Okay. Okay. Okay. And what is call flow mapping? Call flow mapping is basically once you agree, we'll sit with you, and we'll discuss about the call flow, how we want to actually route the calls when someone calls in. And it's like advanced scenarios. For example, there is a holiday, we will create all those things in the back end. So like all the large corporations, they use the system to automate the calls when they are not available. Right. I understand. I understand. Okay. Alright. And Ross said that this porting of the numbers would take four to six weeks time. It's standard, but we we need to check. Who is your current provider? Ucommerce. Business Yeah. So generally, four weeks is com. very standard. Sometimes they take six weeks because they have to clean clear all your dues, and they can then then they can release the numbers. Okay? So that's what but sometimes we have seen, like, we we got to, like, get it done in within week as well, but four to six is is a standard time across the industry. Okay?","start_word":1033,"end_word":1220,"sentiment":"neutral","sentiment_score":0.02956206724047661},{"text":"But the good thing is we will set up your system so you can start using it.","start_word":1221,"end_word":1237,"sentiment":"positive","sentiment_score":0.4881284534931183},{"text":"And when we log the porting date, we will cut over to the old numbers so you can start using them. And during this number, you'll be providing me a temporary Temporary numbers. Temporary numbers. Yeah. Temporary numbers. Okay. So if any customer calls on my number, will that call be going through? Yeah. Yeah. Yeah. So okay. So so two ways of working. Right? One way is, is, let's say let's say you want to let's say we got a porting date for maybe July 10. Right? So we actually we can actually enable all the users on July 10 morning. They can use it.","start_word":1238,"end_word":1343,"sentiment":"neutral","sentiment_score":0.15345284342765808},{"text":"But again, sometimes it's like a hurdle because it's a new system.","start_word":1344,"end_word":1355,"sentiment":"negative","sentiment_score":-0.35991939902305603},{"text":"They don't know how to use it. So better we actually give them temporary numbers to test it, make sure they know how to make calls, how to receive calls, all those things. And at the time of cut over, we'll just set the numbers, and they can start getting the old calls and the old numbers. Okay? So that's how, generally, it works. So during this so during this temporary period of time, the numbers you'll be providing me, So will we have to share those numbers to the customer or and they will have to call on No. those No. numbers? No. Better Or no. They are they are only they are mainly for your training your people. Okay? So let's say, make sure all the staff is trained. Okay? So we just need to give them temporary number to test it. Otherwise, we can, So like, set up a one okay. hour session with your teams. We can just show them how how the system works. And and at the time of porting, they can actually use it. It's up to you how you want to do it. Like, we we are doing one other midsize customer. They are, like, 100 seats medical practice, and they tested the system for a couple of months.","start_word":1356,"end_word":1572,"sentiment":"neutral","sentiment_score":0.0958182797316582},{"text":"Now they're happy.","start_word":1573,"end_word":1575,"sentiment":"positive","sentiment_score":0.6548344492912292},{"text":"And this month, I think July 9, we're doing the cutover. So they're already using the numbers, and just the cutover, we will just swipe them with the old numbers. They will start getting and sending calls via the old numbers, the existing numbers once the port is completed. Okay? Okay. Okay. So Yes. you you mean to say do you mean to say that if I'll if I'll call someone, which number will be displayed on that screen? So then the temporary Then, number, you the one know, we the give temporary you? number, Yeah. That's the temporary that number number we're gonna will display. show up. Yeah. Alright. And, apparently, if the customer has to call back to me, on which number should they be requiring to call? So if you start the system if you if you start using the system now, they will be they will call you on the same number, temporary number. Okay? Because there is no way we can mask your number at the moment. Okay? So we have to use we have to give you a temporary number to use it or you can just use temporary number for the testing.","start_word":1576,"end_word":1774,"sentiment":"neutral","sentiment_score":0.023496430142590747},{"text":"And once all good, then basically, you can start using the production number.","start_word":1775,"end_word":1787,"sentiment":"positive","sentiment_score":0.4476418197154999},{"text":"Okay? How many users do you have? Nine. Nine users.","start_word":1788,"end_word":1797,"sentiment":"neutral","sentiment_score":0.09023293852806091},{"text":"So in my view, what we can do, we can actually give you one account.","start_word":1798,"end_word":1812,"sentiment":"positive","sentiment_score":0.33832740783691406},{"text":"Right?","start_word":1813,"end_word":1813,"sentiment":"neutral","sentiment_score":0.3146367073059082},{"text":"So you can share that account across the people.","start_word":1814,"end_word":1822,"sentiment":"positive","sentiment_score":0.3886485993862152},{"text":"They can start make some test calls. And during the during the porting period, they can test it.","start_word":1823,"end_word":1840,"sentiment":"neutral","sentiment_score":0.30872538685798645},{"text":"So they can use the existing system or the time of cut over, they can just start using the system straight away.","start_word":1841,"end_word":1862,"sentiment":"positive","sentiment_score":0.3625838160514831},{"text":"That that will be another approach, Harrison. Okay? No. I understand the procedure, but Yeah. this was the question I had in my mind. Yeah. So if I It's your call if I do outgoing call, that other party will be seeing my temporary number. Right? exactly. Exactly. Yeah. Yep. So if you don't want to do that, I would say better way basically, you can actually activate one or two account for testing so that you can train your people on, like, half an hour daily or something.","start_word":1863,"end_word":1951,"sentiment":"neutral","sentiment_score":0.10723640024662018},{"text":"And then once we porting completed, then they can start using the system straight away. Porting is very straightforward job. Once we get the numbers onboarded, within five minutes, Mhmm. they can start using it.","start_word":1952,"end_word":1986,"sentiment":"positive","sentiment_score":0.47147509455680847},{"text":"Okay?","start_word":1987,"end_word":1987,"sentiment":"neutral","sentiment_score":0.3251684308052063},{"text":"So what we can do, we can create their accounts day before.","start_word":1988,"end_word":1999,"sentiment":"positive","sentiment_score":0.4137532413005829},{"text":"Okay?","start_word":2000,"end_word":2000,"sentiment":"neutral","sentiment_score":0.2932186424732208},{"text":"And then they can just log in in. Next day, they will come. They will see the old numbers coming to the new account, and it's working smooth. Okay? And we can provide the standby support as well.","start_word":2001,"end_word":2038,"sentiment":"positive","sentiment_score":0.47058606147766113},{"text":"In case someone have any issues, they can call me directly or they can message us or Teams or email, whatever. So we we can do that. Okay. Yeah. Okay. In case they are overseas, they can reach out to someone else as well. Yeah, okay, okay, okay, I I asked one question for which I couldn't recollect. And what Mhmm. what answer did you give for that? If somebody is on call and if I want to listen to that call without notifying him. Is that facility available? Yeah. I told you. We can give you that that feature, I I thought I thought you said that you are still, you know, working on that. call whispering. No. We can give you. We can give you the facility.","start_word":2039,"end_word":2167,"sentiment":"neutral","sentiment_score":0.05845231796766436},{"text":"Yeah. There are so many new features we are adding. Call whispering is one of that.","start_word":2168,"end_word":2183,"sentiment":"positive","sentiment_score":0.41595616936683655},{"text":"So definitely we can give Alright. Okay. you. And okay. What about the pricing? Do K? I have to talk to you or to us? Pricing already gave you. Right? There is not much space. What are you after? Yeah. I wanted to ask you about a little more workout on this because we are planning to expand our team. So later on so say, for example, this is now you have given me the code for 11 numbers. Right? Mhmm. Alright. So in total, including that one eight hundred number and 10 direct line numbers, it will be 365 in total. Is that so? Per month? I don't know. A code is not in front of me, but whatever whatever you got from Ross, that's the code for you. No. Okay. Okay. Okay.","start_word":2184,"end_word":2317,"sentiment":"neutral","sentiment_score":0.015160907059907911},{"text":"Perfectly fine.","start_word":2318,"end_word":2319,"sentiment":"positive","sentiment_score":0.3844363391399383},{"text":"So 330Plus20Plus15. Okay. And this is x GST. So 365 plus GST. That means somewhere around $400. Okay. Yeah. Yeah. It's Ross is listening to us. Right? Yeah. He can see you. Okay. Okay. Ross, give me your you know, the best one. Okay. And if I have to add any any of the number, let's take an example. If it is 10 number now and if we want to increase it to 15, like, five more numbers if we want to add, Then what should be the estimated amount per month? But Two do we dollar have per a code user? in front Yes. of Yes. I have the quote in front you? of me. Yeah. So just by the way, I think we gave you the code per user per user. Right? You have the Yeah. price I there, have isn't two it? yeah. I have the price here. 30 Yeah. dollar So per user. whatever. Is that so? Unit price. Yeah. Yeah. Whatever is there, so that's price per user. So if tomorrow And what you're going is to this add 2 five more dollar numbers per user? should you come again? What is this $2 per user? That's for your number. That's Local for the DID. direct That's inward. for the DID. Yeah. That's for the phone number, like 0309 or whatever number you wanna have. That's for that. And then you then you Uh-huh. have a different password for the mobile number. It's up to you which one you want to go with. So this You want quote mobile is number? for You the landline want number? yeah. No. No. No. I I think I mentioned very clearly in the first call that we all have his mobile number. Yeah. Then then you can ignore the auto auto cost. That's not applicable to you. If you don't want local numbers, you can skip that. Okay. Ross, can you can you please amend this quote and send it to me with the best price better price than this? Yeah. Let's just remove the all a Jio number and send the quote with the mobile number. Okay? Okay. How many Do you know you want 10, Wilson? Sorry? How many and after? You want you're after 15 users or 10 users? As of now yeah. As of now, 10 only Okay. as per the current usage, but I'm Yep. I'm I'm recruiting people. Okay? So once the team will increase, I will let you know how many numbers to increase. Okay. No stress.","start_word":2320,"end_word":2745,"sentiment":"neutral","sentiment_score":0.014804874671439467},{"text":"All good.","start_word":2746,"end_word":2747,"sentiment":"positive","sentiment_score":0.3728756606578827},{"text":"Okay. Alright. No issues, Step doctor. by step. We'll we'll send you the quote after this call and you open this.","start_word":2748,"end_word":2768,"sentiment":"neutral","sentiment_score":0.2499592900276184},{"text":"Perfectly fine. Perfectly Anything else, fine.","start_word":2769,"end_word":2774,"sentiment":"positive","sentiment_score":0.43322914838790894},{"text":"Vincent? Okay. You said that feature is already added, and the other features are already added? Okay. Will I be having the dashboard to fetch the report? Yep. That's all it is. You want Lot more of advanced lot of features report now? will be there. You want more advanced features now? We recently added the wall board and heat maps as well. So you will see what time mostly calls are coming and all. Those things also I didn't some AI features we're gonna introduce in next fifteen days time. It's there, but it just we're releasing slowly to customers. Okay. So those AI features will be also there. I don't want to call and fix and all. Yeah. Even we can give capability natively to answer the calls as an agent and pass for the call based on the who is calling, who is not. Okay? So that feature is also gonna come. Okay. And conference call also is there. Right? Yeah. Conference is there. Yeah. Yeah. So those are very basic features. How many numbers I can add in that conference call from my side? That may be something like That a stress test. We don't see any limit so far. Okay. Because other customer see, didn't that ask doesn't the happen feature on a very before. frequent basis. Yeah. But sometimes we have to take, you know, two people on conference call. I'm calling the customer, then I have to call to the installer, and then Should be I'm okay. calling someone else. Should be okay. So Should be should okay. be You can four test people it. on on one call. 4510. No problems. You can test it also. There is no issue. Even now, I'm calling Yeah. I think from the same thing, and I have hired Harry. This is a conference call. yeah. I understood that. I understood that. Same way same way, you know okay. So there there is no this is this feature is included in that. Right? Right. And this cost includes all the numbers I can call to in Australia. Am I right? The mobile number, landline number, the 1300 number, 1800 number. There Yeah. are It's included. six digits, special numbers also. All included. All included. Alright. Okay.","start_word":2775,"end_word":3154,"sentiment":"neutral","sentiment_score":0.02679716143144393},{"text":"Perfectly fine.","start_word":3155,"end_word":3156,"sentiment":"positive","sentiment_score":0.38424327969551086},{"text":"Ross, you know what to do now. Okay? Yep. No worries. Right away, like, after the call, I'll send you the new code.","start_word":3157,"end_word":3179,"sentiment":"neutral","sentiment_score":0.1893027126789093},{"text":"That's wonderful. Okay. Wonderful.","start_word":3180,"end_word":3183,"sentiment":"positive","sentiment_score":0.5107658505439758},{"text":"Looking for Yeah.","start_word":3184,"end_word":3186,"sentiment":"neutral","sentiment_score":0.16673222184181213},{"text":"for Thank that.","start_word":3187,"end_word":3189,"sentiment":"positive","sentiment_score":0.3342844247817993},{"text":"you. Okay?","start_word":3190,"end_word":3191,"sentiment":"neutral","sentiment_score":0.20238886773586273},{"text":"Thanks, Wilson. Thank you.","start_word":3192,"end_word":3195,"sentiment":"positive","sentiment_score":0.3481760323047638},{"text":"And Oh, and okay. if Alright. if I I lost one thing. If I don't receive your call, okay, maybe I will go I'll be on another call or busy something, you know, in with something. So you you I allow you to chase up with me. Okay? Mhmm. Mhmm. Alright. No worries, man. I'll do. Alright, buddy. Okay.","start_word":3196,"end_word":3254,"sentiment":"neutral","sentiment_score":-0.03667715842188415},{"text":"Thanks. Thanks, Wilson. Perfectly We'll fine. send you through. No problem at all. I appreciate you. Bye bye.","start_word":3255,"end_word":3272,"sentiment":"positive","sentiment_score":0.6230370402336121}],"average":{"sentiment":"neutral","sentiment_score":0.0716413426780362}}}}