{"metadata":{"transaction_key":"deprecated","request_id":"019e1b1a-ada9-7003-a941-185a070e63c0","sha256":"2bfe5d87f3be3fedbee3c1f498f3bf47402c4864d8dc83495626877d48842ab7","created":"2026-05-12T07:33:15.074Z","duration":14.183937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":29},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Hello? Are you here? International nurses there. Thank you. Bye.","confidence":0.95458984,"words":[{"word":"hello","start":2.3999999,"end":2.72,"confidence":0.7988281,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.0020289691165089607},{"word":"are","start":2.72,"end":2.8799999,"confidence":0.91259766,"punctuated_word":"Are","sentiment":"neutral","sentiment_score":0.012800313532352448},{"word":"you","start":2.8799999,"end":3.12,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.01493682898581028},{"word":"here","start":3.12,"end":3.62,"confidence":0.9970703,"punctuated_word":"here?","sentiment":"neutral","sentiment_score":0.016248855739831924},{"word":"international","start":5.8399997,"end":6.3399997,"confidence":0.7080078,"punctuated_word":"International","sentiment":"neutral","sentiment_score":0.12222710251808168},{"word":"nurses","start":6.3999996,"end":6.7999997,"confidence":0.703125,"punctuated_word":"nurses","sentiment":"neutral","sentiment_score":0.11884289234876633},{"word":"there","start":6.7999997,"end":7.2999997,"confidence":0.81689453,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":0.14648276567459106},{"word":"thank","start":10.32,"end":10.559999,"confidence":0.97802734,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7913705706596375},{"word":"you","start":10.559999,"end":10.96,"confidence":0.99853516,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.6024105548858643},{"word":"bye","start":10.96,"end":11.46,"confidence":0.95458984,"punctuated_word":"Bye.","sentiment":"positive","sentiment_score":0.4423450827598572}],"paragraphs":{"transcript":"\nHello? Are you here? International nurses there. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.3999999,"end":2.72,"sentiment":"neutral","sentiment_score":0.0020289691165089607},{"text":"Are you here?","start":2.72,"end":3.62,"sentiment":"neutral","sentiment_score":0.01466199941933155},{"text":"International nurses there.","start":5.8399997,"end":7.2999997,"sentiment":"neutral","sentiment_score":0.12918425351381302},{"text":"Thank you.","start":10.32,"end":10.96,"sentiment":"positive","sentiment_score":0.6968905627727509},{"text":"Bye.","start":10.96,"end":11.46,"sentiment":"positive","sentiment_score":0.4423450827598572}],"sentiment":"neutral","sentiment_score":0.22696939362213014,"num_words":10,"start":2.3999999,"end":11.46}]}}]},{"alternatives":[{"transcript":"Hello? Yes. Yes. Coming. Coming. Bye.","confidence":0.91796875,"words":[{"word":"hello","start":0.64,"end":1.14,"confidence":0.9770508,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.002370524685829878},{"word":"yes","start":5.68,"end":6.18,"confidence":0.91796875,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.17518505454063416},{"word":"yes","start":8.24,"end":8.74,"confidence":0.8088379,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.2662121057510376},{"word":"coming","start":8.8,"end":9.3,"confidence":0.93847656,"punctuated_word":"Coming.","sentiment":"positive","sentiment_score":0.4051661491394043},{"word":"coming","start":10.48,"end":10.98,"confidence":0.7861328,"punctuated_word":"Coming.","sentiment":"positive","sentiment_score":0.6589279174804688},{"word":"bye","start":11.44,"end":11.94,"confidence":0.83374023,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.1676838994026184}],"paragraphs":{"transcript":"\nHello? Yes. Yes. Coming. Coming.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.64,"end":1.14,"sentiment":"neutral","sentiment_score":0.002370524685829878},{"text":"Yes.","start":5.68,"end":6.18,"sentiment":"neutral","sentiment_score":0.17518505454063416},{"text":"Yes.","start":8.24,"end":8.74,"sentiment":"neutral","sentiment_score":0.2662121057510376},{"text":"Coming.","start":8.8,"end":9.3,"sentiment":"positive","sentiment_score":0.4051661491394043},{"text":"Coming.","start":10.48,"end":10.98,"sentiment":"positive","sentiment_score":0.6589279174804688}],"sentiment":"neutral","sentiment_score":0.30157235031947494,"num_words":5,"start":0.64,"end":10.98},{"sentences":[{"text":"Bye.","start":11.44,"end":11.94,"sentiment":"neutral","sentiment_score":0.1676838994026184}],"sentiment":"neutral","sentiment_score":0.1676838994026184,"num_words":1,"start":11.44,"end":11.94}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hello? Are you here?\n\nChannel 1: Yes.\n\nChannel 0: International nurses there.\n\nChannel 1: Yes. Coming.\n\nChannel 0: Thank\n\nChannel 1: Coming.\n\nChannel 0: you. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.64,"end":1.14,"sentiment":"neutral","sentiment_score":0.002370524685829878}],"sentiment":"neutral","sentiment_score":0.002370524685829878,"channel":1,"num_words":1,"start":0.64,"end":1.14},{"sentences":[{"text":"Hello?","start":2.3999999,"end":2.72,"sentiment":"neutral","sentiment_score":0.0020289691165089607},{"text":"Are you here?","start":2.72,"end":3.62,"sentiment":"neutral","sentiment_score":0.01466199941933155}],"sentiment":"neutral","sentiment_score":0.011503741843625903,"channel":0,"num_words":4,"start":2.3999999,"end":3.62},{"sentences":[{"text":"Yes.","start":5.68,"end":6.18,"sentiment":"neutral","sentiment_score":0.17518505454063416}],"sentiment":"neutral","sentiment_score":0.17518505454063416,"channel":1,"num_words":1,"start":5.68,"end":6.18},{"sentences":[{"text":"International nurses there.","start":5.8399997,"end":7.2999997,"sentiment":"neutral","sentiment_score":0.12918425351381302}],"sentiment":"neutral","sentiment_score":0.12918425351381302,"channel":0,"num_words":3,"start":5.8399997,"end":7.2999997},{"sentences":[{"text":"Yes.","start":8.24,"end":8.74,"sentiment":"neutral","sentiment_score":0.2662121057510376},{"text":"Coming.","start":8.8,"end":9.3,"sentiment":"positive","sentiment_score":0.4051661491394043}],"sentiment":"positive","sentiment_score":0.33568912744522095,"channel":1,"num_words":2,"start":8.24,"end":9.3},{"sentences":[{"text":"Thank","start":10.32,"end":10.559999,"sentiment":"positive","sentiment_score":0.7913705706596375}],"sentiment":"positive","sentiment_score":0.7913705706596375,"channel":0,"num_words":1,"start":10.32,"end":10.559999},{"sentences":[{"text":"Coming.","start":10.48,"end":10.98,"sentiment":"positive","sentiment_score":0.6589279174804688}],"sentiment":"positive","sentiment_score":0.6589279174804688,"channel":1,"num_words":1,"start":10.48,"end":10.98},{"sentences":[{"text":"you.","start":10.559999,"end":10.96,"sentiment":"positive","sentiment_score":0.6024105548858643},{"text":"Bye.","start":10.96,"end":11.46,"sentiment":"positive","sentiment_score":0.4423450827598572}],"sentiment":"positive","sentiment_score":0.5223778188228607,"channel":0,"num_words":2,"start":10.559999,"end":11.46},{"sentences":[{"text":"Bye.","start":11.44,"end":11.94,"sentiment":"neutral","sentiment_score":0.1676838994026184}],"sentiment":"neutral","sentiment_score":0.1676838994026184,"channel":1,"num_words":1,"start":11.44,"end":11.94}]},"summary":{"result":"success","short":"Hello? Hello? Are you here? Yes. International nurses there. Yes. Coming. Thank Coming. you. Bye. Bye."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello? Hello? Are you here? Yes. International nurses there. Yes.","start_word":0,"end_word":9,"sentiment":"neutral","sentiment_score":0.09286648035049438},{"text":"Coming. Thank Coming. you. Bye.","start_word":10,"end_word":14,"sentiment":"positive","sentiment_score":0.5451415181159973},{"text":"Bye.","start_word":15,"end_word":15,"sentiment":"neutral","sentiment_score":0.22408168017864227}],"average":{"sentiment":"neutral","sentiment_score":0.2623973714894262}}}}