{"metadata":{"transaction_key":"deprecated","request_id":"019ec8e0-2fdd-7030-b1f8-ec6e9bbe4107","sha256":"4d9b52e2dd1e7f82bb68f1b942ff259c2669e9cf0462316d26d64217bb7c0531","created":"2026-06-15T01:23:16.945Z","duration":5.6159377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":23},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Been forwarded to voice mail. The person you're trying to reach is not available. At the tone","confidence":1.0,"words":[{"word":"been","start":0.24,"end":0.39999998,"confidence":0.9091797,"punctuated_word":"Been","sentiment":"negative","sentiment_score":-0.768722414970398},{"word":"forwarded","start":0.39999998,"end":0.88,"confidence":0.99902344,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.8482519388198853},{"word":"to","start":0.88,"end":1.04,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8358542919158936},{"word":"voice","start":1.04,"end":1.28,"confidence":0.99316406,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.7972112894058228},{"word":"mail","start":1.28,"end":1.78,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.7991657257080078},{"word":"the","start":2.08,"end":2.24,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8955385088920593},{"word":"person","start":2.24,"end":2.56,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8625146150588989},{"word":"you're","start":2.56,"end":2.8799999,"confidence":0.9707031,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.8846713900566101},{"word":"trying","start":2.8799999,"end":3.1999998,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.9057411551475524},{"word":"to","start":3.1999998,"end":3.28,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8792427778244019},{"word":"reach","start":3.28,"end":3.6,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8989015221595764},{"word":"is","start":3.6,"end":3.76,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.908605933189392},{"word":"not","start":3.76,"end":4.0,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.9045205116271972},{"word":"available","start":4.0,"end":4.5,"confidence":0.9995117,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8616256713867188},{"word":"at","start":4.88,"end":5.12,"confidence":0.9980469,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.7183042168617249},{"word":"the","start":5.12,"end":5.2,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6739855408668518},{"word":"tone","start":5.2,"end":5.6159377,"confidence":0.98828125,"punctuated_word":"tone","sentiment":"negative","sentiment_score":-0.34416016936302185}],"paragraphs":{"transcript":"\nBeen forwarded to voice mail. The person you're trying to reach is not available. At the tone","paragraphs":[{"sentences":[{"text":"Been forwarded to voice mail.","start":0.24,"end":1.78,"sentiment":"negative","sentiment_score":-0.8098411321640014},{"text":"The person you're trying to reach is not available.","start":2.08,"end":4.5,"sentiment":"negative","sentiment_score":-0.8890402317047119},{"text":"At the tone","start":4.88,"end":5.6159377,"sentiment":"negative","sentiment_score":-0.5788166423638662}],"sentiment":"negative","sentiment_score":-0.8110010396031773,"num_words":17,"start":0.24,"end":5.6159377}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Been forwarded to voice mail. The person you're trying to reach is not available. At the tone","paragraphs":[{"sentences":[{"text":"Been forwarded to voice mail.","start":0.24,"end":1.78,"sentiment":"negative","sentiment_score":-0.8098411321640014},{"text":"The person you're trying to reach is not available.","start":2.08,"end":4.5,"sentiment":"negative","sentiment_score":-0.8890402317047119},{"text":"At the tone","start":4.88,"end":5.6159377,"sentiment":"negative","sentiment_score":-0.5788166423638662}],"sentiment":"negative","sentiment_score":-0.8110010396031773,"channel":1,"num_words":17,"start":0.24,"end":5.6159377}]},"summary":{"result":"success","short":"Been forwarded to voice mail. The person you're trying to reach is not available. At the tone"},"intents":{"segments":[{"text":"The person you're trying to reach is not available.","start_word":5,"end_word":13,"intents":[{"intent":"Notify unavailability","confidence_score":0.30210397}]}]},"sentiments":{"segments":[{"text":"Been forwarded to voice mail. The person you're trying to reach is not available. At the tone","start_word":0,"end_word":16,"sentiment":"negative","sentiment_score":-0.832713782787323}],"average":{"sentiment":"negative","sentiment_score":-0.8327137490977412}}}}