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Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.79999995,"end":1.28,"sentiment":"neutral","sentiment_score":0.01226612739264965},{"text":"Richard speaking.","start":1.28,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.020031675696372986},{"text":"Yeah.","start":5.92,"end":6.42,"sentiment":"neutral","sentiment_score":0.31718504428863525},{"text":"Yeah.","start":20.775,"end":21.095001,"sentiment":"neutral","sentiment_score":0.03391914442181587},{"text":"No.","start":21.095001,"end":21.335,"sentiment":"neutral","sentiment_score":-0.08002674579620361}],"sentiment":"neutral","sentiment_score":0.05390115361660719,"num_words":6,"start":0.79999995,"end":21.335},{"sentences":[{"text":"No.","start":21.335,"end":21.575,"sentiment":"neutral","sentiment_score":-0.1039326637983322},{"text":"No worries.","start":21.575,"end":22.135,"sentiment":"neutral","sentiment_score":-0.1494298204779625},{"text":"Let let me just cut you off.","start":22.135,"end":23.735,"sentiment":"neutral","sentiment_score":-0.1716745368071965},{"text":"I've retired from IPL.","start":23.735,"end":26.154999,"sentiment":"neutral","sentiment_score":-0.1561109833419323},{"text":"I'm no longer working as their chief technology officer, so I don't believe I I can I can help you anymore?","start":26.215,"end":33.94,"sentiment":"neutral","sentiment_score":-0.1420504120843751}],"sentiment":"neutral","sentiment_score":-0.14891476141554968,"num_words":35,"start":21.335,"end":33.94},{"sentences":[{"text":"Okay.","start":40.96,"end":41.44,"sentiment":"neutral","sentiment_score":0.18043772876262665},{"text":"No worries.","start":41.44,"end":42.18,"sentiment":"neutral","sentiment_score":0.0015737693756818771},{"text":"Cheers.","start":42.32,"end":42.64,"sentiment":"neutral","sentiment_score":0.15386967360973358},{"text":"Bye bye.","start":42.64,"end":43.379997,"sentiment":"neutral","sentiment_score":0.15784671902656555}],"sentiment":"neutral","sentiment_score":0.10885806319614251,"num_words":6,"start":40.96,"end":43.379997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello? Richard speaking.\n\nChannel 0: Yes. Good afternoon, Robert.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah. Good day to you, Robert. My name is Mary, and I'm calling from Vigilance AI. We are a cybersecurity company that runs an AI powered MDR platform.\n\nChannel 1: Yeah.\n\nChannel 0: And\n\nChannel 1: No. No. No worries. Let let me just cut you off. I've retired from IPL.\n\nI'm\n\nChannel 0: mhmm.\n\nChannel 1: no longer working as their chief\n\nChannel 0: Mhmm.\n\nChannel 1: technology officer, so I don't believe\n\nChannel 0: Mhmm.\n\nChannel 1: I I can I can help you anymore?\n\nChannel 0: Oh, I see. Okay then. If in that case, I'll make a note of it. But thank you for taking this call. Have\n\nChannel 1: Okay.\n\nChannel 0: a good\n\nChannel 1: No\n\nChannel 0: one.\n\nChannel 1: worries. Cheers. Bye bye.\n\nChannel 0: Mhmm.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.79999995,"end":1.28,"sentiment":"neutral","sentiment_score":0.01226612739264965},{"text":"Richard speaking.","start":1.28,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.020031675696372986}],"sentiment":"neutral","sentiment_score":0.017443159595131874,"channel":1,"num_words":3,"start":0.79999995,"end":2.1799998},{"sentences":[{"text":"Yes.","start":3.1999998,"end":3.52,"sentiment":"neutral","sentiment_score":0.1621277779340744},{"text":"Good afternoon, 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Mary explains that she retired from Nadalance AI and offers to help, but the customer declines and ends the call."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello? Richard speaking. Yes.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.05909469723701477},{"text":"Good afternoon, Robert.","start_word":4,"end_word":6,"sentiment":"positive","sentiment_score":0.3659483194351196},{"text":"Yeah. Yeah.","start_word":7,"end_word":8,"sentiment":"neutral","sentiment_score":0.3201974630355835},{"text":"Good day to you, Robert.","start_word":9,"end_word":13,"sentiment":"positive","sentiment_score":0.402968555688858},{"text":"My name is Mary, and I'm calling from Vigilance AI. We are a cybersecurity company that runs an AI powered MDR platform. Yeah. And No. No. No worries. Let let me just cut you off. I've retired from IPL. mhmm. I'm no longer working as their chief Mhmm. technology officer, so I don't believe Mhmm. I I can I can help you anymore? Oh, I see. Okay then. If in that case, I'll make a note of it.","start_word":14,"end_word":91,"sentiment":"neutral","sentiment_score":-0.022250497713685036},{"text":"But thank you for taking this call.","start_word":92,"end_word":98,"sentiment":"positive","sentiment_score":0.33856746554374695},{"text":"Have Okay. a good No one. worries. Cheers. Bye bye. Mhmm.","start_word":99,"end_word":109,"sentiment":"neutral","sentiment_score":0.09614510089159012}],"average":{"sentiment":"neutral","sentiment_score":0.04939534746367356}}}}