{"metadata":{"transaction_key":"deprecated","request_id":"01a089d8-8153-75f0-9621-729c3e0f074a","sha256":"622341b481e84b4a8a5f6ab51cb8d8e8e3466a3163a0b23b0457cc477c12dd1c","created":"2026-09-10T05:44:23.452Z","duration":7.3439374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":34,"output_tokens":34},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":34,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. Sorry to find, Tanner. Can you please leave a message? I'll try and get back to you as soon as possible. Thank you.","confidence":0.9921875,"words":[{"word":"hi","start":0.96,"end":1.1999999,"confidence":0.8388672,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.14335407316684723},{"word":"sorry","start":1.1999999,"end":1.52,"confidence":0.9536133,"punctuated_word":"Sorry","sentiment":"negative","sentiment_score":-0.34099334478378296},{"word":"to","start":1.52,"end":1.5999999,"confidence":0.96533203,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.5108143091201782},{"word":"find","start":1.5999999,"end":2.0,"confidence":0.46496582,"punctuated_word":"find,","sentiment":"negative","sentiment_score":-0.4997406601905823},{"word":"tanner","start":2.0,"end":2.3999999,"confidence":0.6151123,"punctuated_word":"Tanner.","sentiment":"negative","sentiment_score":-0.5003647804260254},{"word":"can","start":2.3999999,"end":2.48,"confidence":0.75634766,"punctuated_word":"Can","sentiment":"negative","sentiment_score":-0.3594542145729065},{"word":"you","start":2.48,"end":2.6399999,"confidence":0.9921875,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.1843951791524887},{"word":"please","start":2.6399999,"end":2.8799999,"confidence":0.9980469,"punctuated_word":"please","sentiment":"neutral","sentiment_score":-0.1633596271276474},{"word":"leave","start":2.8799999,"end":3.04,"confidence":0.97265625,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.1612718105316162},{"word":"a","start":3.04,"end":3.12,"confidence":0.93115234,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.20298418402671817},{"word":"message","start":3.12,"end":3.4399998,"confidence":0.98217773,"punctuated_word":"message?","sentiment":"neutral","sentiment_score":-0.13451194763183594},{"word":"i'll","start":3.4399998,"end":3.6799998,"confidence":0.9260254,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.08191171288490295},{"word":"try","start":3.6799998,"end":3.84,"confidence":0.9980469,"punctuated_word":"try","sentiment":"neutral","sentiment_score":0.05364161729812622},{"word":"and","start":3.84,"end":3.9199998,"confidence":0.96972656,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06201089918613434},{"word":"get","start":3.9199998,"end":4.08,"confidence":0.99902344,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.08735881745815277},{"word":"back","start":4.08,"end":4.16,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.10048414766788484},{"word":"to","start":4.16,"end":4.24,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.01754891872406006},{"word":"you","start":4.24,"end":4.4,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0648685097694397},{"word":"as","start":4.4,"end":4.48,"confidence":0.98535156,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.04530997574329376},{"word":"soon","start":4.48,"end":4.64,"confidence":0.99902344,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":-0.00394207239151001},{"word":"as","start":4.64,"end":4.7999997,"confidence":0.9921875,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.029135599732398987},{"word":"possible","start":4.7999997,"end":5.12,"confidence":0.9980469,"punctuated_word":"possible.","sentiment":"neutral","sentiment_score":0.09940730035305025},{"word":"thank","start":5.12,"end":5.3599997,"confidence":0.9970703,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7129310369491577},{"word":"you","start":5.3599997,"end":5.8599997,"confidence":0.9975586,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4148343801498413}],"paragraphs":{"transcript":"\nHi. Sorry to find, Tanner. Can you please leave a message? I'll try and get back to you as soon as possible. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.96,"end":1.1999999,"sentiment":"neutral","sentiment_score":-0.14335407316684723},{"text":"Sorry to find, Tanner.","start":1.1999999,"end":2.3999999,"sentiment":"negative","sentiment_score":-0.4629782736301422},{"text":"Can you please leave a message?","start":2.3999999,"end":3.4399998,"sentiment":"neutral","sentiment_score":-0.20099616050720215},{"text":"I'll try and get back to you as soon as possible.","start":3.4399998,"end":5.12,"sentiment":"neutral","sentiment_score":0.023822681470350784},{"text":"Thank you.","start":5.12,"end":5.8599997,"sentiment":"positive","sentiment_score":0.5638827085494995}],"sentiment":"neutral","sentiment_score":-0.0754762173940738,"num_words":24,"start":0.96,"end":5.8599997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. Sorry to find, Tanner. Can you please leave a message? I'll try and get back to you as soon as possible. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.96,"end":1.1999999,"sentiment":"neutral","sentiment_score":-0.14335407316684723},{"text":"Sorry to find, Tanner.","start":1.1999999,"end":2.3999999,"sentiment":"negative","sentiment_score":-0.4629782736301422},{"text":"Can you please leave a message?","start":2.3999999,"end":3.4399998,"sentiment":"neutral","sentiment_score":-0.20099616050720215},{"text":"I'll try and get back to you as soon as possible.","start":3.4399998,"end":5.12,"sentiment":"neutral","sentiment_score":0.023822681470350784},{"text":"Thank you.","start":5.12,"end":5.8599997,"sentiment":"positive","sentiment_score":0.5638827085494995}],"sentiment":"neutral","sentiment_score":-0.0754762173940738,"channel":1,"num_words":24,"start":0.96,"end":5.8599997}]},"summary":{"result":"success","short":"Hi. Sorry to find, Tanner. Can you please leave a message? I'll try and get back to you as soon as possible. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":22,"end_word":23,"intents":[{"intent":"Leave message","confidence_score":0.140277},{"intent":"Receive response","confidence_score":0.019989714}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.14335407316684723},{"text":"Sorry to find, Tanner.","start_word":1,"end_word":4,"sentiment":"negative","sentiment_score":-0.4789119064807892},{"text":"Can you please leave a message? I'll try and get back to you as soon as possible.","start_word":5,"end_word":21,"sentiment":"neutral","sentiment_score":-0.04628149792551994},{"text":"Thank you.","start_word":22,"end_word":23,"sentiment":"positive","sentiment_score":0.6529030799865723}],"average":{"sentiment":"neutral","sentiment_score":-0.07936985352460076}}}}