{"metadata":{"transaction_key":"deprecated","request_id":"01a0d5dd-9174-75f2-aedb-30656114ed4d","sha256":"1ed1bbc8569f376ab8e334bbd697e7e6bc7d28e5b323917fe30a7ae9349bac1e","created":"2026-09-25T00:01:05.048Z","duration":490.10394,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":1437,"output_tokens":78},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":1637,"output_tokens":1641},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":1637,"output_tokens":125}},"results":{"channels":[{"alternatives":[{"transcript":"Hi, Tamara. It's Jenna here from Oakview Financial. How are you? That's good. That's good. Just before I go any further, I just need to let you know that our calls are recorded for quality and coaching purposes. Is that okay? And, Tamara, can I just ask your client password? Fantastic. Thank you. So I was just calling today to talk through those exclusions. Do you have a couple of minutes? Yep. Okay. So one class looking at it, I don't know if I'm gonna get a definitive answer anytime soon. They send it through to what they call their chief medical officers for review. I've had our team reach out to other insurers to see what they would consider. There are a few that will consider no exclusion, but I they do need to understand a little bit about, and I'm sorry to ask this, this. Your sister's cancer, if it was due to being positive for yes. Okay. Yep. Okay. Yes. Alright. That's all I needed to know. So what I'm gonna do is we can I'm gonna recommend we look at a different insurer because one part are being very sticky on the point. So yeah. Okay. Yep. Yep. Yeah. It just means that you'll need to go through pre assessment again, so all that financial side of of financial health side of things. Sorry. Do you have maybe, like, ten minutes for me to just run through a quick pre assessment, which will just make the process quicker, and I can actually then get a determining factor from the underwriters? Yeah? Alright. I'm just gonna open up a document quickly. I won't be a sec. Okay. So I still that's alright. I've still got all those details there. With your job, I have 50% office work, 50% field work. Yeah. And it's that includes working sorry. Driving to and from the office. Hazardous activities in your job, so working at high And no hazardous activities in your job, so working at heights, handling explosives, underground. Yep. So it's not above 15 meters? One Wonderful. Do you intend on changing your occupation in the next twelve months? No. And no second a second occupation? Do you intend to travel overseas for work or pleasure anytime soon? No? Yeah. That's that's that's okay. And do you participate I've got here that you do gym and jet skiing. Is that still right? Yep. That's okay. Are you still a nonsmoker? Have you ever taken illicit drugs? Yeah. I can it is and but nothing nothing since then. Okay. And I have here that you drink alcohol approximately four to five glasses of wine per week every other week. Is that still right? Yeah. How many would you say? Okay. Yep. One glass per week. Okay. Beautiful. And I have your height at a hundred and sixty nine centimeters and your weight at fifty six kilos. Is that right? Yeah. And has your I I assume you're on that one. So health wise, medical history being your immediate family for mother, brother, and sister, is there anything that's changed outside diagnosis wise your sister? Okay. And it says for your own personal health, you said yes to skin conditions, yes to a thyroid condition, and yes to previous surgery, which was a tendon repair in your hand from a work accident when you were 18? Yep. Okay. Anything else that you've been diagnosed or received treatment for? So the alright. So the skin condition is psoriasis, and the Mild. Yep. Yep. Yep. I understand. And then the and I've got Graves' disease. Is that yep. So do you have any symptoms? Nope. Any yep. Okay. And okay. Fantastic. And with and you do you take any medication for them? Nope? Okay. Beautiful. Alright. That's all I needed to do. I will get our team onto it, and we'll start on all the other advice as well, changing the investment options and everything else we've discussed and just include it all in one. Thanks. Thanks, Tamara, for your time. I appreciate it, and have a good weekend. Okay. Bye.","confidence":0.9980469,"words":[{"word":"hi","start":3.12,"end":3.52,"confidence":0.9970703,"punctuated_word":"Hi,","sentiment":"neutral","sentiment_score":0.11414611339569092},{"word":"tamara","start":3.52,"end":3.9199998,"confidence":0.9941406,"punctuated_word":"Tamara.","sentiment":"neutral","sentiment_score":0.12969768047332764},{"word":"it's","start":3.9199998,"end":4.24,"confidence":1.0,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.14935268461704254},{"word":"jenna","start":4.24,"end":4.56,"confidence":0.98828125,"punctuated_word":"Jenna","sentiment":"neutral","sentiment_score":0.1587020605802536},{"word":"here","start":4.56,"end":4.7999997,"confidence":1.0,"punctuated_word":"here","sentiment":"neutral","sentiment_score":0.1851478666067123},{"word":"from","start":4.7999997,"end":4.96,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.14055852591991425},{"word":"oakview","start":4.96,"end":5.46,"confidence":0.8273926,"punctuated_word":"Oakview","sentiment":"neutral","sentiment_score":0.1318892538547516},{"word":"financial","start":5.52,"end":6.02,"confidence":0.99902344,"punctuated_word":"Financial.","sentiment":"neutral","sentiment_score":0.14570000767707825},{"word":"how","start":6.08,"end":6.16,"confidence":1.0,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.15520890057086945},{"word":"are","start":6.16,"end":6.3999996,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.14377745985984802},{"word":"you","start":6.3999996,"end":6.8999996,"confidence":1.0,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.17790555953979492},{"word":"that's","start":9.28,"end":9.76,"confidence":0.9970703,"punctuated_word":"That's","sentiment":"positive","sentiment_score":0.5521153211593628},{"word":"good","start":9.76,"end":10.08,"confidence":1.0,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.564409613609314},{"word":"that's","start":10.08,"end":10.4,"confidence":1.0,"punctuated_word":"That's","sentiment":"positive","sentiment_score":0.5536214113235474},{"word":"good","start":10.4,"end":10.8,"confidence":1.0,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.46722686290740967},{"word":"just","start":10.8,"end":11.12,"confidence":0.99902344,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.0715164989233017},{"word":"before","start":11.12,"end":11.44,"confidence":1.0,"punctuated_word":"before","sentiment":"neutral","sentiment_score":0.025194890797138218},{"word":"i","start":11.44,"end":11.5199995,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.03227789327502251},{"word":"go","start":11.5199995,"end":11.679999,"confidence":1.0,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.03617844358086586},{"word":"any","start":11.679999,"end":11.92,"confidence":1.0,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.0378941185772419},{"word":"further","start":11.92,"end":12.16,"confidence":0.99902344,"punctuated_word":"further,","sentiment":"neutral","sentiment_score":0.006115288473665714},{"word":"i","start":12.16,"end":12.32,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0001488998532295227},{"word":"just","start":12.32,"end":12.559999,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.0141766294836998},{"word":"need","start":12.559999,"end":12.719999,"confidence":0.9951172,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.016733337193727493},{"word":"to","start":12.719999,"end":12.96,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.025587452575564384},{"word":"let","start":12.96,"end":13.2,"confidence":1.0,"punctuated_word":"let","sentiment":"neutral","sentiment_score":0.030712993815541267},{"word":"you","start":13.2,"end":13.28,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02631947211921215},{"word":"know","start":13.28,"end":13.44,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.03298162296414375},{"word":"that","start":13.44,"end":13.599999,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.021342506632208824},{"word":"our","start":13.599999,"end":13.845,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.014861566945910454},{"word":"calls","start":13.845,"end":14.085,"confidence":1.0,"punctuated_word":"calls","sentiment":"neutral","sentiment_score":0.02813073620200157},{"word":"are","start":14.085,"end":14.325,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.031544387340545654},{"word":"recorded","start":14.325,"end":14.725,"confidence":1.0,"punctuated_word":"recorded","sentiment":"neutral","sentiment_score":0.043076012283563614},{"word":"for","start":14.725,"end":14.885,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.019718697294592857},{"word":"quality","start":14.885,"end":15.205,"confidence":1.0,"punctuated_word":"quality","sentiment":"neutral","sentiment_score":0.040377601981163025},{"word":"and","start":15.205,"end":15.365,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.017495300620794296},{"word":"coaching","start":15.365,"end":15.765,"confidence":1.0,"punctuated_word":"coaching","sentiment":"neutral","sentiment_score":0.04966497421264648},{"word":"purposes","start":15.765,"end":16.165,"confidence":1.0,"punctuated_word":"purposes.","sentiment":"neutral","sentiment_score":0.03214723989367485},{"word":"is","start":16.165,"end":16.405,"confidence":1.0,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.040313128381967545},{"word":"that","start":16.405,"end":16.565,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.0533842071890831},{"word":"okay","start":16.565,"end":17.065,"confidence":1.0,"punctuated_word":"okay?","sentiment":"neutral","sentiment_score":0.037028729915618896},{"word":"and","start":19.445,"end":19.925,"confidence":0.94506836,"punctuated_word":"And,","sentiment":"neutral","sentiment_score":0.027709390968084335},{"word":"tamara","start":19.925,"end":20.325,"confidence":0.9770508,"punctuated_word":"Tamara,","sentiment":"neutral","sentiment_score":0.03361807391047478},{"word":"can","start":20.325,"end":20.565,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.023495441302657127},{"word":"i","start":20.565,"end":20.645,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.025750497356057167},{"word":"just","start":20.645,"end":20.885,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.03562977910041809},{"word":"ask","start":20.885,"end":21.205,"confidence":1.0,"punctuated_word":"ask","sentiment":"neutral","sentiment_score":0.023929262533783913},{"word":"your","start":21.205,"end":21.365,"confidence":0.64990234,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.021329455077648163},{"word":"client","start":21.365,"end":21.845001,"confidence":0.99902344,"punctuated_word":"client","sentiment":"neutral","sentiment_score":0.032063961029052734},{"word":"password","start":21.845001,"end":22.345001,"confidence":0.99560547,"punctuated_word":"password?","sentiment":"neutral","sentiment_score":0.031601302325725555},{"word":"fantastic","start":25.365,"end":25.865,"confidence":0.99853516,"punctuated_word":"Fantastic.","sentiment":"positive","sentiment_score":0.5565299391746521},{"word":"thank","start":26.085,"end":26.404999,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5078161358833313},{"word":"you","start":26.404999,"end":26.904999,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4506641030311585},{"word":"so","start":28.26,"end":28.66,"confidence":0.9633789,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.03713478520512581},{"word":"i","start":28.66,"end":28.82,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.003347933292388916},{"word":"was","start":28.82,"end":28.98,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.0010045021772384644},{"word":"just","start":28.98,"end":29.22,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.027790337800979618},{"word":"calling","start":29.22,"end":29.46,"confidence":1.0,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":-0.03313511982560158},{"word":"today","start":29.46,"end":29.859999,"confidence":1.0,"punctuated_word":"today","sentiment":"neutral","sentiment_score":-0.04175445809960365},{"word":"to","start":29.859999,"end":30.02,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.03656083345413208},{"word":"talk","start":30.02,"end":30.34,"confidence":1.0,"punctuated_word":"talk","sentiment":"neutral","sentiment_score":-0.038926366716623306},{"word":"through","start":30.34,"end":30.84,"confidence":1.0,"punctuated_word":"through","sentiment":"neutral","sentiment_score":-0.023709535598754883},{"word":"those","start":30.9,"end":31.4,"confidence":1.0,"punctuated_word":"those","sentiment":"neutral","sentiment_score":0.001019418239593506},{"word":"exclusions","start":31.46,"end":31.96,"confidence":0.9980469,"punctuated_word":"exclusions.","sentiment":"neutral","sentiment_score":-0.051448650658130646},{"word":"do","start":32.18,"end":32.34,"confidence":1.0,"punctuated_word":"Do","sentiment":"neutral","sentiment_score":-0.017618028447031975},{"word":"you","start":32.34,"end":32.42,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.01016218215227127},{"word":"have","start":32.42,"end":32.66,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.0074423328042030334},{"word":"a","start":32.66,"end":32.739998,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.0023242048919200897},{"word":"couple","start":32.739998,"end":33.059998,"confidence":1.0,"punctuated_word":"couple","sentiment":"neutral","sentiment_score":-0.004225354641675949},{"word":"of","start":33.059998,"end":33.14,"confidence":0.9970703,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.0028715766966342926},{"word":"minutes","start":33.14,"end":33.64,"confidence":1.0,"punctuated_word":"minutes?","sentiment":"neutral","sentiment_score":0.0029908576980233192},{"word":"yep","start":35.3,"end":35.8,"confidence":0.75439453,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.002887440379709006},{"word":"okay","start":35.94,"end":36.34,"confidence":0.9880371,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.03235047683119774},{"word":"so","start":36.34,"end":36.739998,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.08213649690151215},{"word":"one","start":36.739998,"end":37.059998,"confidence":0.62646484,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.09338214248418808},{"word":"class","start":37.059998,"end":37.559998,"confidence":0.2064209,"punctuated_word":"class","sentiment":"neutral","sentiment_score":-0.11985178291797638},{"word":"looking","start":38.02,"end":38.34,"confidence":0.42138672,"punctuated_word":"looking","sentiment":"neutral","sentiment_score":-0.10731741040945052},{"word":"at","start":38.34,"end":38.579998,"confidence":1.0,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.14281576871871948},{"word":"it","start":38.579998,"end":38.98,"confidence":0.81811523,"punctuated_word":"it,","sentiment":"neutral","sentiment_score":-0.1136237233877182},{"word":"i","start":38.98,"end":39.14,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.17303064465522766},{"word":"don't","start":39.14,"end":39.379997,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.1616095006465912},{"word":"know","start":39.379997,"end":39.54,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.18205314874649048},{"word":"if","start":39.54,"end":39.78,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.1927305608987808},{"word":"i'm","start":39.78,"end":39.94,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.14886127412319183},{"word":"gonna","start":39.94,"end":40.18,"confidence":0.9970703,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":-0.12744295597076416},{"word":"get","start":40.18,"end":40.34,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.13823196291923523},{"word":"a","start":40.34,"end":40.5,"confidence":0.99609375,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.12769484519958496},{"word":"definitive","start":40.5,"end":41.0,"confidence":0.9980469,"punctuated_word":"definitive","sentiment":"neutral","sentiment_score":-0.11933737248182295},{"word":"answer","start":41.14,"end":41.54,"confidence":0.99609375,"punctuated_word":"answer","sentiment":"neutral","sentiment_score":-0.08739414811134338},{"word":"anytime","start":41.54,"end":42.04,"confidence":0.96240234,"punctuated_word":"anytime","sentiment":"neutral","sentiment_score":-0.0920545905828476},{"word":"soon","start":42.985,"end":43.485,"confidence":0.9975586,"punctuated_word":"soon.","sentiment":"neutral","sentiment_score":-0.11175763607025146},{"word":"they","start":43.625,"end":43.864998,"confidence":0.5541992,"punctuated_word":"They","sentiment":"neutral","sentiment_score":-0.05825101584196091},{"word":"send","start":43.864998,"end":44.105,"confidence":0.9614258,"punctuated_word":"send","sentiment":"neutral","sentiment_score":-0.05245131254196167},{"word":"it","start":44.105,"end":44.265,"confidence":0.96533203,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.06293599307537079},{"word":"through","start":44.265,"end":44.665,"confidence":1.0,"punctuated_word":"through","sentiment":"neutral","sentiment_score":-0.05766884237527847},{"word":"to","start":44.665,"end":44.745,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.055633749812841415},{"word":"what","start":44.745,"end":44.985,"confidence":0.9980469,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.04873880743980408},{"word":"they","start":44.985,"end":45.145,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.04787386208772659},{"word":"call","start":45.145,"end":45.385,"confidence":0.99902344,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.049868155270814896},{"word":"their","start":45.385,"end":45.545,"confidence":0.9970703,"punctuated_word":"their","sentiment":"neutral","sentiment_score":-0.052939027547836304},{"word":"chief","start":45.545,"end":45.945,"confidence":0.99902344,"punctuated_word":"chief","sentiment":"neutral","sentiment_score":-0.05877476930618286},{"word":"medical","start":45.945,"end":46.425,"confidence":1.0,"punctuated_word":"medical","sentiment":"neutral","sentiment_score":-0.056362658739089966},{"word":"officers","start":46.425,"end":46.905,"confidence":0.83203125,"punctuated_word":"officers","sentiment":"neutral","sentiment_score":-0.03755289316177368},{"word":"for","start":46.905,"end":47.145,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.03507965803146362},{"word":"review","start":47.145,"end":47.645,"confidence":0.9812012,"punctuated_word":"review.","sentiment":"neutral","sentiment_score":-0.04525185748934746},{"word":"i've","start":48.265,"end":48.585,"confidence":1.0,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.026322167366743088},{"word":"had","start":48.585,"end":48.985,"confidence":1.0,"punctuated_word":"had","sentiment":"neutral","sentiment_score":-0.05197516456246376},{"word":"our","start":48.985,"end":49.305,"confidence":0.99609375,"punctuated_word":"our","sentiment":"neutral","sentiment_score":-0.05220263451337814},{"word":"team","start":49.305,"end":49.704998,"confidence":1.0,"punctuated_word":"team","sentiment":"neutral","sentiment_score":-0.0636126846075058},{"word":"reach","start":49.704998,"end":49.945,"confidence":1.0,"punctuated_word":"reach","sentiment":"neutral","sentiment_score":-0.054838795214891434},{"word":"out","start":49.945,"end":50.184998,"confidence":1.0,"punctuated_word":"out","sentiment":"neutral","sentiment_score":-0.04917318373918533},{"word":"to","start":50.184998,"end":50.504997,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.06244050711393356},{"word":"other","start":50.504997,"end":50.825,"confidence":1.0,"punctuated_word":"other","sentiment":"neutral","sentiment_score":-0.08890442550182343},{"word":"insurers","start":50.825,"end":51.325,"confidence":0.99609375,"punctuated_word":"insurers","sentiment":"neutral","sentiment_score":-0.057605259120464325},{"word":"to","start":51.465,"end":51.625,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0434441901743412},{"word":"see","start":51.625,"end":52.125,"confidence":0.9980469,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.0456300713121891},{"word":"what","start":52.184998,"end":52.504997,"confidence":1.0,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.054928578436374664},{"word":"they","start":52.504997,"end":52.745,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.04931960999965668},{"word":"would","start":52.745,"end":53.065,"confidence":1.0,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.04957449436187744},{"word":"consider","start":53.065,"end":53.565,"confidence":1.0,"punctuated_word":"consider.","sentiment":"neutral","sentiment_score":-0.0625973641872406},{"word":"there","start":54.44,"end":54.94,"confidence":1.0,"punctuated_word":"There","sentiment":"neutral","sentiment_score":-0.08313034474849701},{"word":"are","start":55.079998,"end":55.239998,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.09583356976509094},{"word":"a","start":55.239998,"end":55.399998,"confidence":0.9838867,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.10197734832763672},{"word":"few","start":55.399998,"end":55.879997,"confidence":0.9980469,"punctuated_word":"few","sentiment":"neutral","sentiment_score":-0.097189262509346},{"word":"that","start":55.879997,"end":55.96,"confidence":0.42163086,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.08793411403894424},{"word":"will","start":55.96,"end":56.199997,"confidence":0.76171875,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.06797248870134354},{"word":"consider","start":56.199997,"end":56.68,"confidence":0.99902344,"punctuated_word":"consider","sentiment":"neutral","sentiment_score":-0.08942007273435593},{"word":"no","start":56.68,"end":57.0,"confidence":1.0,"punctuated_word":"no","sentiment":"neutral","sentiment_score":-0.07161340117454529},{"word":"exclusion","start":57.0,"end":57.5,"confidence":0.9501953,"punctuated_word":"exclusion,","sentiment":"neutral","sentiment_score":-0.08164440095424652},{"word":"but","start":58.6,"end":59.1,"confidence":0.99121094,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.10282614827156068},{"word":"i","start":59.879997,"end":60.199997,"confidence":0.73339844,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.17057378590106964},{"word":"they","start":60.36,"end":60.6,"confidence":0.9970703,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.17080286145210266},{"word":"do","start":60.6,"end":60.92,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.15481340885162354},{"word":"need","start":60.92,"end":61.079998,"confidence":1.0,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.164662167429924},{"word":"to","start":61.079998,"end":61.399998,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.18610186874866488},{"word":"understand","start":61.399998,"end":61.899998,"confidence":1.0,"punctuated_word":"understand","sentiment":"neutral","sentiment_score":-0.21516183018684387},{"word":"a","start":64.36,"end":64.52,"confidence":0.9716797,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.17919965088367462},{"word":"little","start":64.52,"end":64.759995,"confidence":0.99902344,"punctuated_word":"little","sentiment":"neutral","sentiment_score":-0.14834213256835938},{"word":"bit","start":64.759995,"end":64.92,"confidence":1.0,"punctuated_word":"bit","sentiment":"neutral","sentiment_score":-0.14332427084445953},{"word":"about","start":64.92,"end":65.32,"confidence":0.80737305,"punctuated_word":"about,","sentiment":"neutral","sentiment_score":-0.13631871342658997},{"word":"and","start":65.32,"end":65.56,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.13045892119407654},{"word":"i'm","start":65.56,"end":65.72,"confidence":0.99902344,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.17955505847930908},{"word":"sorry","start":65.72,"end":65.96,"confidence":1.0,"punctuated_word":"sorry","sentiment":"neutral","sentiment_score":-0.2211913466453552},{"word":"to","start":65.96,"end":66.119995,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.2626514434814453},{"word":"ask","start":66.119995,"end":66.28,"confidence":0.99316406,"punctuated_word":"ask","sentiment":"neutral","sentiment_score":-0.2374895215034485},{"word":"this","start":66.28,"end":66.495,"confidence":0.78125,"punctuated_word":"this,","sentiment":"neutral","sentiment_score":-0.2475283145904541},{"word":"this","start":66.65501,"end":66.815,"confidence":0.7302246,"punctuated_word":"this.","sentiment":"neutral","sentiment_score":-0.2317572832107544},{"word":"your","start":66.815,"end":66.975006,"confidence":0.9941406,"punctuated_word":"Your","sentiment":"neutral","sentiment_score":-0.19321854412555697},{"word":"sister's","start":66.975006,"end":67.475006,"confidence":0.99902344,"punctuated_word":"sister's","sentiment":"neutral","sentiment_score":-0.2043910026550293},{"word":"cancer","start":67.695,"end":68.195,"confidence":0.88916016,"punctuated_word":"cancer,","sentiment":"neutral","sentiment_score":-0.1563945114612579},{"word":"if","start":69.775,"end":70.095,"confidence":0.7949219,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.15569515526294708},{"word":"it","start":70.095,"end":70.335,"confidence":0.9980469,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.14289335906505585},{"word":"was","start":70.335,"end":70.835,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.12660135328769684},{"word":"due","start":71.135,"end":71.635,"confidence":1.0,"punctuated_word":"due","sentiment":"neutral","sentiment_score":-0.15500867366790771},{"word":"to","start":73.535,"end":73.775,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.12633705139160156},{"word":"being","start":73.775,"end":74.175,"confidence":0.9506836,"punctuated_word":"being","sentiment":"neutral","sentiment_score":-0.13125644624233246},{"word":"positive","start":74.175,"end":74.675,"confidence":1.0,"punctuated_word":"positive","sentiment":"neutral","sentiment_score":-0.11428559571504592},{"word":"for","start":74.735,"end":74.895004,"confidence":0.8378906,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.11299902945756912},{"word":"yes","start":77.615005,"end":78.095,"confidence":0.99609375,"punctuated_word":"yes.","sentiment":"neutral","sentiment_score":-0.014984717592597008},{"word":"okay","start":78.095,"end":78.595,"confidence":0.9995117,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.020339690148830417},{"word":"yep","start":80.095,"end":80.495,"confidence":0.90966797,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.018915655091404915},{"word":"okay","start":80.495,"end":80.995,"confidence":1.0,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.025515714660286903},{"word":"yes","start":82.28,"end":82.76,"confidence":0.99609375,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":-0.002755831927061081},{"word":"alright","start":82.76,"end":83.24,"confidence":0.9995117,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":-0.010889879427850246},{"word":"that's","start":83.24,"end":83.64,"confidence":1.0,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.005150077398866415},{"word":"all","start":83.64,"end":83.88,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.038917914032936096},{"word":"i","start":83.88,"end":84.04,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.03832024335861206},{"word":"needed","start":84.04,"end":84.36,"confidence":1.0,"punctuated_word":"needed","sentiment":"neutral","sentiment_score":-0.032602421939373016},{"word":"to","start":84.36,"end":84.44,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0488763339817524},{"word":"know","start":84.44,"end":84.68,"confidence":0.99853516,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":-0.05830653756856918},{"word":"so","start":84.68,"end":84.92,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.08779193460941315},{"word":"what","start":84.92,"end":85.16,"confidence":1.0,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.1192011833190918},{"word":"i'm","start":85.16,"end":85.32,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.1321677267551422},{"word":"gonna","start":85.32,"end":85.72,"confidence":0.8540039,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":-0.1176125705242157},{"word":"do","start":85.72,"end":86.22,"confidence":0.9980469,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.13559210300445557},{"word":"is","start":86.36,"end":86.86,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.11249236762523653},{"word":"we","start":89.0,"end":89.24,"confidence":0.88134766,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.09227035939693452},{"word":"can","start":89.24,"end":89.74,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.08738450706005096},{"word":"i'm","start":90.12,"end":90.36,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.12013979256153108},{"word":"gonna","start":90.36,"end":90.6,"confidence":0.99902344,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":-0.11056412756443024},{"word":"recommend","start":90.6,"end":91.08,"confidence":1.0,"punctuated_word":"recommend","sentiment":"neutral","sentiment_score":-0.11482830345630646},{"word":"we","start":91.08,"end":91.24,"confidence":0.9892578,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.1354982554912567},{"word":"look","start":91.24,"end":91.4,"confidence":1.0,"punctuated_word":"look","sentiment":"neutral","sentiment_score":-0.1275036334991455},{"word":"at","start":91.4,"end":91.479996,"confidence":1.0,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.1304158717393875},{"word":"a","start":91.479996,"end":91.64,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.13876819610595703},{"word":"different","start":91.64,"end":92.04,"confidence":1.0,"punctuated_word":"different","sentiment":"neutral","sentiment_score":-0.13903774321079254},{"word":"insurer","start":92.04,"end":92.36,"confidence":0.9589844,"punctuated_word":"insurer","sentiment":"neutral","sentiment_score":-0.11489404737949371},{"word":"because","start":92.36,"end":92.76,"confidence":0.8408203,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.17480885982513428},{"word":"one","start":92.76,"end":93.0,"confidence":0.9589844,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.27239376306533813},{"word":"part","start":93.0,"end":93.5,"confidence":0.6010742,"punctuated_word":"part","sentiment":"neutral","sentiment_score":-0.26648616790771484},{"word":"are","start":93.64,"end":93.96,"confidence":0.50146484,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.29849645495414734},{"word":"being","start":93.96,"end":94.46,"confidence":0.99902344,"punctuated_word":"being","sentiment":"neutral","sentiment_score":-0.2802390456199646},{"word":"very","start":94.52,"end":94.84,"confidence":0.99902344,"punctuated_word":"very","sentiment":"neutral","sentiment_score":-0.29229646921157837},{"word":"sticky","start":94.84,"end":95.34,"confidence":1.0,"punctuated_word":"sticky","sentiment":"neutral","sentiment_score":-0.22048161923885343},{"word":"on","start":95.4,"end":95.56,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.26515114307403564},{"word":"the","start":95.56,"end":95.8,"confidence":0.99316406,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.23045548796653748},{"word":"point","start":95.8,"end":96.3,"confidence":0.99072266,"punctuated_word":"point.","sentiment":"neutral","sentiment_score":-0.18251478672027588},{"word":"so","start":97.875,"end":98.375,"confidence":0.89746094,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.11738315224647522},{"word":"yeah","start":99.555,"end":100.055,"confidence":0.82714844,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.15641769766807556},{"word":"okay","start":105.155,"end":105.655,"confidence":0.9667969,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.1066267117857933},{"word":"yep","start":105.875,"end":106.375,"confidence":0.9375,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.1971900910139084},{"word":"yep","start":111.235,"end":111.57,"confidence":0.9470215,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.08342301100492477},{"word":"yeah","start":119.17,"end":119.67,"confidence":0.98291016,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.029903020709753036},{"word":"it","start":119.81,"end":120.05,"confidence":0.9873047,"punctuated_word":"It","sentiment":"neutral","sentiment_score":0.005352124571800232},{"word":"just","start":120.05,"end":120.29,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.004846900701522827},{"word":"means","start":120.29,"end":120.53,"confidence":1.0,"punctuated_word":"means","sentiment":"neutral","sentiment_score":-0.008088812232017517},{"word":"that","start":120.53,"end":120.69,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.020136982202529907},{"word":"you'll","start":120.69,"end":120.93,"confidence":0.9975586,"punctuated_word":"you'll","sentiment":"neutral","sentiment_score":0.021062802523374557},{"word":"need","start":120.93,"end":121.09,"confidence":1.0,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.004366323351860046},{"word":"to","start":121.09,"end":121.25,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.011470943689346312},{"word":"go","start":121.25,"end":121.41,"confidence":1.0,"punctuated_word":"go","sentiment":"neutral","sentiment_score":-0.021204166114330292},{"word":"through","start":121.41,"end":121.729996,"confidence":1.0,"punctuated_word":"through","sentiment":"neutral","sentiment_score":-0.031721681356430054},{"word":"pre","start":121.729996,"end":121.97,"confidence":0.99121094,"punctuated_word":"pre","sentiment":"neutral","sentiment_score":-0.00302046537399292},{"word":"assessment","start":121.97,"end":122.45,"confidence":0.9248047,"punctuated_word":"assessment","sentiment":"neutral","sentiment_score":-0.03676896542310715},{"word":"again","start":122.45,"end":122.85,"confidence":0.7758789,"punctuated_word":"again,","sentiment":"neutral","sentiment_score":-0.03700873255729675},{"word":"so","start":122.85,"end":123.01,"confidence":0.99902344,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.03437812626361847},{"word":"all","start":123.01,"end":123.25,"confidence":0.9980469,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.01004822552204132},{"word":"that","start":123.25,"end":123.49,"confidence":0.9980469,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.02365113794803619},{"word":"financial","start":123.49,"end":123.99,"confidence":1.0,"punctuated_word":"financial","sentiment":"neutral","sentiment_score":-0.020249076187610623},{"word":"side","start":124.13,"end":124.369995,"confidence":1.0,"punctuated_word":"side","sentiment":"neutral","sentiment_score":-0.0415397584438324},{"word":"of","start":124.369995,"end":124.45,"confidence":0.98828125,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.007157310843467712},{"word":"of","start":124.53,"end":124.85,"confidence":0.8535156,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.03665528446435928},{"word":"financial","start":124.85,"end":125.35,"confidence":0.9589844,"punctuated_word":"financial","sentiment":"neutral","sentiment_score":-0.04587486386299133},{"word":"health","start":125.49,"end":125.81,"confidence":0.9091797,"punctuated_word":"health","sentiment":"neutral","sentiment_score":-0.019686385989189148},{"word":"side","start":125.81,"end":126.05,"confidence":0.9970703,"punctuated_word":"side","sentiment":"neutral","sentiment_score":-0.01763666421175003},{"word":"of","start":126.05,"end":126.21,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.008890561759471893},{"word":"things","start":126.21,"end":126.45,"confidence":0.98413086,"punctuated_word":"things.","sentiment":"neutral","sentiment_score":-0.03798757866024971},{"word":"sorry","start":126.45,"end":126.95,"confidence":0.9995117,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.04564252495765686},{"word":"do","start":129.345,"end":129.665,"confidence":0.98291016,"punctuated_word":"Do","sentiment":"neutral","sentiment_score":0.14361348748207092},{"word":"you","start":129.665,"end":130.165,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.15250615775585177},{"word":"have","start":130.385,"end":130.86499,"confidence":0.99902344,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.14768484234809875},{"word":"maybe","start":130.86499,"end":131.265,"confidence":0.79174805,"punctuated_word":"maybe,","sentiment":"neutral","sentiment_score":0.1639663577079773},{"word":"like","start":131.265,"end":131.665,"confidence":0.99902344,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.15159140527248385},{"word":"ten","start":131.665,"end":131.985,"confidence":1.0,"punctuated_word":"ten","sentiment":"neutral","sentiment_score":0.1593444049358368},{"word":"minutes","start":131.985,"end":132.305,"confidence":1.0,"punctuated_word":"minutes","sentiment":"neutral","sentiment_score":0.13729752600193024},{"word":"for","start":132.305,"end":132.465,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.14391328394412994},{"word":"me","start":132.465,"end":132.625,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.1303194910287857},{"word":"to","start":132.625,"end":132.705,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.13416557013988495},{"word":"just","start":132.705,"end":132.94499,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.1557946801185608},{"word":"run","start":132.94499,"end":133.185,"confidence":1.0,"punctuated_word":"run","sentiment":"neutral","sentiment_score":0.11870838701725006},{"word":"through","start":133.185,"end":133.425,"confidence":0.9980469,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.07815098762512207},{"word":"a","start":133.425,"end":133.58499,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1360243558883667},{"word":"quick","start":133.58499,"end":133.825,"confidence":1.0,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.1608332395553589},{"word":"pre","start":133.825,"end":134.065,"confidence":0.99316406,"punctuated_word":"pre","sentiment":"neutral","sentiment_score":0.09966503828763962},{"word":"assessment","start":134.065,"end":134.565,"confidence":0.8334961,"punctuated_word":"assessment,","sentiment":"neutral","sentiment_score":0.13637675344944},{"word":"which","start":134.625,"end":134.86499,"confidence":0.99902344,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.1913665235042572},{"word":"will","start":134.86499,"end":135.025,"confidence":0.63427734,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.13109134137630463},{"word":"just","start":135.025,"end":135.265,"confidence":0.9970703,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.17536325752735138},{"word":"make","start":135.265,"end":135.505,"confidence":0.9970703,"punctuated_word":"make","sentiment":"neutral","sentiment_score":0.16935566067695618},{"word":"the","start":135.505,"end":135.665,"confidence":0.9892578,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.2127218246459961},{"word":"process","start":135.665,"end":136.065,"confidence":0.99902344,"punctuated_word":"process","sentiment":"neutral","sentiment_score":0.1802573055028915},{"word":"quicker","start":136.065,"end":136.465,"confidence":0.8613281,"punctuated_word":"quicker,","sentiment":"neutral","sentiment_score":0.19551382958889008},{"word":"and","start":136.465,"end":136.705,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.19299598038196564},{"word":"i","start":136.705,"end":136.785,"confidence":0.99609375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.1701750010251999},{"word":"can","start":136.785,"end":137.025,"confidence":0.99609375,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.17005687952041626},{"word":"actually","start":137.025,"end":137.425,"confidence":0.9902344,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.18613043427467343},{"word":"then","start":137.425,"end":137.745,"confidence":0.9941406,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.15358470380306244},{"word":"get","start":137.745,"end":137.905,"confidence":0.9873047,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.11517743021249773},{"word":"a","start":137.905,"end":138.065,"confidence":0.9873047,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1226096972823143},{"word":"determining","start":138.065,"end":138.565,"confidence":0.99902344,"punctuated_word":"determining","sentiment":"neutral","sentiment_score":0.09892965853214264},{"word":"factor","start":138.705,"end":139.185,"confidence":0.98095703,"punctuated_word":"factor","sentiment":"neutral","sentiment_score":0.07301758229732513},{"word":"from","start":139.185,"end":139.44,"confidence":0.8959961,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.12592679262161255},{"word":"the","start":140.24,"end":140.40001,"confidence":0.91748047,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07481446117162704},{"word":"underwriters","start":140.40001,"end":140.90001,"confidence":0.85758466,"punctuated_word":"underwriters?","sentiment":"neutral","sentiment_score":0.0579691156744957},{"word":"yeah","start":142.96,"end":143.46,"confidence":0.69262695,"punctuated_word":"Yeah?","sentiment":"neutral","sentiment_score":0.04572291672229767},{"word":"alright","start":143.52,"end":143.92,"confidence":0.9975586,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.0917227491736412},{"word":"i'm","start":143.92,"end":144.16,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.11898136138916016},{"word":"just","start":144.16,"end":144.32,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.12434335798025133},{"word":"gonna","start":144.32,"end":144.64,"confidence":0.9921875,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":0.13975679874420166},{"word":"open","start":144.64,"end":144.88,"confidence":1.0,"punctuated_word":"open","sentiment":"neutral","sentiment_score":0.0983896404504776},{"word":"up","start":144.88,"end":145.04001,"confidence":1.0,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.1169850379228592},{"word":"a","start":145.04001,"end":145.2,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.12229930609464644},{"word":"document","start":145.2,"end":145.7,"confidence":1.0,"punctuated_word":"document","sentiment":"neutral","sentiment_score":0.08699572086334229},{"word":"quickly","start":145.76001,"end":146.26001,"confidence":0.9970703,"punctuated_word":"quickly.","sentiment":"neutral","sentiment_score":0.0912441834807396},{"word":"i","start":149.12,"end":149.28,"confidence":0.64990234,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.04006727784872055},{"word":"won't","start":149.28,"end":149.6,"confidence":0.99609375,"punctuated_word":"won't","sentiment":"neutral","sentiment_score":0.04003726318478584},{"word":"be","start":149.6,"end":149.76001,"confidence":0.9980469,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.0347231924533844},{"word":"a","start":149.76001,"end":149.92,"confidence":0.92089844,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.03293363377451897},{"word":"sec","start":149.92,"end":150.42,"confidence":0.99658203,"punctuated_word":"sec.","sentiment":"neutral","sentiment_score":0.032676659524440765},{"word":"okay","start":158.905,"end":159.405,"confidence":0.99902344,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.07854196429252625},{"word":"so","start":159.785,"end":160.285,"confidence":0.9980469,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.0675998106598854},{"word":"i","start":161.385,"end":161.885,"confidence":0.9970703,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.08631863445043564},{"word":"still","start":162.105,"end":162.58499,"confidence":0.98535156,"punctuated_word":"still","sentiment":"neutral","sentiment_score":0.08137322962284088},{"word":"that's","start":163.385,"end":163.545,"confidence":0.9499512,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.10304182767868042},{"word":"alright","start":163.545,"end":163.86499,"confidence":0.939209,"punctuated_word":"alright.","sentiment":"neutral","sentiment_score":0.12291771173477171},{"word":"i've","start":163.86499,"end":164.025,"confidence":0.95996094,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":0.1345011293888092},{"word":"still","start":164.025,"end":164.185,"confidence":0.99609375,"punctuated_word":"still","sentiment":"neutral","sentiment_score":0.10802534222602844},{"word":"got","start":164.185,"end":164.43,"confidence":0.95166016,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.1377260833978653},{"word":"all","start":164.43,"end":164.67,"confidence":0.99316406,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.11852216720581056},{"word":"those","start":164.67,"end":164.82999,"confidence":0.99609375,"punctuated_word":"those","sentiment":"neutral","sentiment_score":0.11746962368488312},{"word":"details","start":164.82999,"end":165.32999,"confidence":0.99902344,"punctuated_word":"details","sentiment":"neutral","sentiment_score":0.08442511409521103},{"word":"there","start":165.39,"end":165.89,"confidence":0.99658203,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":0.103420227766037},{"word":"with","start":167.39,"end":167.62999,"confidence":0.6508789,"punctuated_word":"With","sentiment":"neutral","sentiment_score":0.07218034565448761},{"word":"your","start":167.62999,"end":168.10999,"confidence":0.9980469,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.05611192435026169},{"word":"job","start":168.10999,"end":168.60999,"confidence":0.99902344,"punctuated_word":"job,","sentiment":"neutral","sentiment_score":0.046716202050447464},{"word":"i","start":169.70999,"end":169.95,"confidence":0.96875,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.04715576767921448},{"word":"have","start":169.95,"end":170.45,"confidence":0.9951172,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.034778423607349396},{"word":"50%","start":170.59,"end":171.39,"confidence":0.99316406,"punctuated_word":"50%","sentiment":"neutral","sentiment_score":0.037770144641399384},{"word":"office","start":171.39,"end":171.70999,"confidence":0.98828125,"punctuated_word":"office","sentiment":"neutral","sentiment_score":0.04115884751081467},{"word":"work","start":171.70999,"end":172.10999,"confidence":0.982666,"punctuated_word":"work,","sentiment":"neutral","sentiment_score":0.029370753094553947},{"word":"50%","start":172.10999,"end":172.93,"confidence":0.9836426,"punctuated_word":"50%","sentiment":"neutral","sentiment_score":0.04163343086838722},{"word":"field","start":174.67,"end":175.06999,"confidence":0.9633789,"punctuated_word":"field","sentiment":"neutral","sentiment_score":0.035350583493709564},{"word":"work","start":175.06999,"end":175.56999,"confidence":0.9108887,"punctuated_word":"work.","sentiment":"neutral","sentiment_score":0.03236290067434311},{"word":"yeah","start":177.46999,"end":177.79,"confidence":0.8383789,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.020785970613360405},{"word":"and","start":177.79,"end":177.95,"confidence":0.96972656,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.01678604446351528},{"word":"it's","start":177.95,"end":177.95728,"confidence":0.94921875,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.014615366235375404},{"word":"that","start":177.96454,"end":177.97182,"confidence":0.98291016,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.016678370535373688},{"word":"includes","start":177.97182,"end":177.9791,"confidence":0.5727539,"punctuated_word":"includes","sentiment":"neutral","sentiment_score":0.0028434041887521744},{"word":"working","start":177.9791,"end":177.98636,"confidence":0.78222656,"punctuated_word":"working","sentiment":"neutral","sentiment_score":-0.005175774917006493},{"word":"sorry","start":177.99364,"end":178.0009,"confidence":0.68774414,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.028884992003440857},{"word":"driving","start":178.0009,"end":178.00818,"confidence":0.90527344,"punctuated_word":"Driving","sentiment":"neutral","sentiment_score":-0.02512938901782036},{"word":"to","start":178.00818,"end":178.01546,"confidence":0.79052734,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.031169040128588676},{"word":"and","start":178.01546,"end":178.02272,"confidence":0.78027344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.02243420109152794},{"word":"from","start":178.02272,"end":178.03,"confidence":0.60791016,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.03359224647283554},{"word":"the","start":178.03,"end":178.28,"confidence":0.7426758,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.03920934349298477},{"word":"office","start":178.28,"end":178.78,"confidence":0.63842773,"punctuated_word":"office.","sentiment":"neutral","sentiment_score":-0.02229691483080387},{"word":"hazardous","start":179.445,"end":179.945,"confidence":0.87890625,"punctuated_word":"Hazardous","sentiment":"neutral","sentiment_score":-0.022169042378664017},{"word":"activities","start":180.90001,"end":181.40001,"confidence":0.95947266,"punctuated_word":"activities","sentiment":"neutral","sentiment_score":-0.024944696575403217},{"word":"in","start":182.35501,"end":182.85501,"confidence":0.9716797,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.018548104912042614},{"word":"your","start":191.205,"end":191.285,"confidence":0.98535156,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.04755439609289169},{"word":"job","start":191.285,"end":191.445,"confidence":0.76782227,"punctuated_word":"job,","sentiment":"neutral","sentiment_score":-0.04673067480325699},{"word":"so","start":191.445,"end":191.845,"confidence":0.9921875,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.03349103406071663},{"word":"working","start":191.845,"end":192.085,"confidence":0.97802734,"punctuated_word":"working","sentiment":"neutral","sentiment_score":-0.033832333981990814},{"word":"at","start":192.085,"end":192.3125,"confidence":0.9448242,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.05560458078980446},{"word":"high","start":192.3125,"end":192.54,"confidence":0.5214844,"punctuated_word":"high","sentiment":"neutral","sentiment_score":-0.05798697471618652},{"word":"and","start":193.42,"end":193.65999,"confidence":0.9970703,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.04261502623558045},{"word":"no","start":193.65999,"end":193.9,"confidence":0.9941406,"punctuated_word":"no","sentiment":"neutral","sentiment_score":-0.07252653688192368},{"word":"hazardous","start":193.9,"end":194.4,"confidence":1.0,"punctuated_word":"hazardous","sentiment":"neutral","sentiment_score":-0.08790110051631927},{"word":"activities","start":194.54,"end":195.04,"confidence":0.99902344,"punctuated_word":"activities","sentiment":"neutral","sentiment_score":-0.06090928241610527},{"word":"in","start":195.09999,"end":195.26,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.06990885734558105},{"word":"your","start":195.26,"end":195.5,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.06799910962581635},{"word":"job","start":195.5,"end":195.73999,"confidence":0.7270508,"punctuated_word":"job,","sentiment":"neutral","sentiment_score":-0.06881263852119446},{"word":"so","start":195.73999,"end":195.9,"confidence":0.9970703,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.06782819330692291},{"word":"working","start":195.9,"end":196.21999,"confidence":0.99902344,"punctuated_word":"working","sentiment":"neutral","sentiment_score":-0.0647546723484993},{"word":"at","start":196.21999,"end":196.37999,"confidence":0.91845703,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.09056658297777176},{"word":"heights","start":196.37999,"end":196.78,"confidence":0.91796875,"punctuated_word":"heights,","sentiment":"neutral","sentiment_score":-0.08776849508285522},{"word":"handling","start":196.78,"end":197.28,"confidence":1.0,"punctuated_word":"handling","sentiment":"neutral","sentiment_score":-0.11470744013786316},{"word":"explosives","start":197.34,"end":197.84,"confidence":0.9291992,"punctuated_word":"explosives,","sentiment":"neutral","sentiment_score":-0.10638976097106934},{"word":"underground","start":198.14,"end":198.64,"confidence":0.8498535,"punctuated_word":"underground.","sentiment":"neutral","sentiment_score":-0.08582745492458344},{"word":"yep","start":209.995,"end":210.495,"confidence":0.7675781,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.02155206725001335},{"word":"so","start":211.75499,"end":212.075,"confidence":0.99609375,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.019018983468413353},{"word":"it's","start":212.075,"end":212.23499,"confidence":1.0,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.02177904173731804},{"word":"not","start":212.23499,"end":212.47499,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.03066415339708328},{"word":"above","start":212.47499,"end":212.875,"confidence":0.98828125,"punctuated_word":"above","sentiment":"neutral","sentiment_score":-0.03162340819835663},{"word":"15","start":212.875,"end":213.355,"confidence":0.9970703,"punctuated_word":"15","sentiment":"neutral","sentiment_score":-0.014615613035857676},{"word":"meters","start":213.355,"end":213.855,"confidence":0.94506836,"punctuated_word":"meters?","sentiment":"neutral","sentiment_score":-0.028926383703947067},{"word":"one","start":215.83499,"end":216.155,"confidence":0.93115234,"punctuated_word":"One","sentiment":"negative","sentiment_score":-0.4007220566272736},{"word":"wonderful","start":216.715,"end":217.215,"confidence":0.9995117,"punctuated_word":"Wonderful.","sentiment":"neutral","sentiment_score":-0.21952271461486816},{"word":"do","start":218.07999,"end":218.15999,"confidence":0.9921875,"punctuated_word":"Do","sentiment":"neutral","sentiment_score":-0.09314665198326112},{"word":"you","start":218.15999,"end":218.31999,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.08436836302280426},{"word":"intend","start":218.31999,"end":218.64,"confidence":0.99902344,"punctuated_word":"intend","sentiment":"neutral","sentiment_score":-0.07413685321807861},{"word":"on","start":218.64,"end":218.87999,"confidence":0.99902344,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.0822121649980545},{"word":"changing","start":218.87999,"end":219.2,"confidence":1.0,"punctuated_word":"changing","sentiment":"neutral","sentiment_score":-0.06779312342405319},{"word":"your","start":219.2,"end":219.43999,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.06740459054708481},{"word":"occupation","start":219.43999,"end":219.92,"confidence":1.0,"punctuated_word":"occupation","sentiment":"neutral","sentiment_score":-0.0759451761841774},{"word":"in","start":219.92,"end":220.0,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.05072247236967087},{"word":"the","start":220.0,"end":220.15999,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.07351609319448471},{"word":"next","start":220.15999,"end":220.4,"confidence":1.0,"punctuated_word":"next","sentiment":"neutral","sentiment_score":-0.09943359345197678},{"word":"twelve","start":220.4,"end":220.71999,"confidence":1.0,"punctuated_word":"twelve","sentiment":"neutral","sentiment_score":-0.09100423753261566},{"word":"months","start":220.71999,"end":221.21999,"confidence":0.9995117,"punctuated_word":"months?","sentiment":"neutral","sentiment_score":-0.05685588717460632},{"word":"no","start":226.0,"end":226.48,"confidence":0.97875977,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.07053829729557037},{"word":"and","start":226.48,"end":226.98,"confidence":0.99121094,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.05369329452514648},{"word":"no","start":227.04,"end":227.28,"confidence":0.7988281,"punctuated_word":"no","sentiment":"neutral","sentiment_score":-0.06749556213617325},{"word":"second","start":227.28,"end":227.59999,"confidence":0.98828125,"punctuated_word":"second","sentiment":"neutral","sentiment_score":-0.0937306061387062},{"word":"a","start":227.84,"end":228.0,"confidence":0.9140625,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.07806264609098434},{"word":"second","start":228.0,"end":228.31999,"confidence":1.0,"punctuated_word":"second","sentiment":"neutral","sentiment_score":-0.09285548329353333},{"word":"occupation","start":228.31999,"end":228.81999,"confidence":0.96118164,"punctuated_word":"occupation?","sentiment":"neutral","sentiment_score":-0.058826982975006104},{"word":"do","start":231.43999,"end":231.59999,"confidence":0.96240234,"punctuated_word":"Do","sentiment":"neutral","sentiment_score":-0.03994271904230118},{"word":"you","start":231.59999,"end":231.68,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.033241357654333115},{"word":"intend","start":231.68,"end":232.15999,"confidence":0.99902344,"punctuated_word":"intend","sentiment":"neutral","sentiment_score":-0.028898946940898895},{"word":"to","start":232.15999,"end":232.23999,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0442265123128891},{"word":"travel","start":232.23999,"end":232.73999,"confidence":0.99902344,"punctuated_word":"travel","sentiment":"neutral","sentiment_score":-0.05526230484247208},{"word":"overseas","start":232.975,"end":233.375,"confidence":0.97314453,"punctuated_word":"overseas","sentiment":"neutral","sentiment_score":-0.0444367490708828},{"word":"for","start":233.375,"end":233.615,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.039618365466594696},{"word":"work","start":233.615,"end":233.77501,"confidence":1.0,"punctuated_word":"work","sentiment":"neutral","sentiment_score":-0.03861162066459656},{"word":"or","start":233.77501,"end":234.015,"confidence":0.99902344,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.037594348192214966},{"word":"pleasure","start":234.015,"end":234.495,"confidence":0.9941406,"punctuated_word":"pleasure","sentiment":"neutral","sentiment_score":-0.01979421079158783},{"word":"anytime","start":234.495,"end":234.995,"confidence":0.9482422,"punctuated_word":"anytime","sentiment":"neutral","sentiment_score":-0.04517674446105957},{"word":"soon","start":237.13501,"end":237.63501,"confidence":0.9995117,"punctuated_word":"soon?","sentiment":"neutral","sentiment_score":-0.0463869608938694},{"word":"no","start":238.255,"end":238.755,"confidence":0.8376465,"punctuated_word":"No?","sentiment":"neutral","sentiment_score":-0.06333580613136292},{"word":"yeah","start":240.095,"end":240.575,"confidence":0.9975586,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.012222308665513992},{"word":"that's","start":240.575,"end":241.075,"confidence":0.8569336,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.08752577006816864},{"word":"that's","start":242.255,"end":242.495,"confidence":0.9909668,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.11815330386161804},{"word":"that's","start":242.495,"end":242.735,"confidence":0.8288574,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.1395963430404663},{"word":"okay","start":242.735,"end":243.235,"confidence":0.99560547,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.11001334339380264},{"word":"and","start":244.175,"end":244.41501,"confidence":0.63916016,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.03912551701068878},{"word":"do","start":244.41501,"end":244.655,"confidence":0.9970703,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.036098919808864594},{"word":"you","start":244.655,"end":244.735,"confidence":0.9941406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05254392325878143},{"word":"participate","start":244.735,"end":245.235,"confidence":0.8173828,"punctuated_word":"participate","sentiment":"neutral","sentiment_score":0.08707381784915924},{"word":"i've","start":245.615,"end":245.77501,"confidence":0.80688477,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":0.04849255084991455},{"word":"got","start":245.77501,"end":246.015,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.05071348696947098},{"word":"here","start":246.015,"end":246.255,"confidence":1.0,"punctuated_word":"here","sentiment":"neutral","sentiment_score":0.06534478813409805},{"word":"that","start":246.255,"end":246.495,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.05747119337320328},{"word":"you","start":246.495,"end":246.735,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.04916350543498993},{"word":"do","start":246.735,"end":247.215,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.0980326160788536},{"word":"gym","start":247.215,"end":247.455,"confidence":1.0,"punctuated_word":"gym","sentiment":"neutral","sentiment_score":0.08060139417648315},{"word":"and","start":247.455,"end":247.695,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.04100830852985382},{"word":"jet","start":247.695,"end":248.01,"confidence":0.99609375,"punctuated_word":"jet","sentiment":"neutral","sentiment_score":0.1108829751610756},{"word":"skiing","start":248.09,"end":248.29,"confidence":0.9909668,"punctuated_word":"skiing.","sentiment":"neutral","sentiment_score":0.05552840232849121},{"word":"is","start":248.29,"end":248.79,"confidence":1.0,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.01999327912926674},{"word":"that","start":249.7,"end":250.2,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.030463213101029396},{"word":"still","start":251.10999,"end":251.60999,"confidence":0.99902344,"punctuated_word":"still","sentiment":"neutral","sentiment_score":0.01688208244740963},{"word":"right","start":252.51999,"end":253.01999,"confidence":0.9914551,"punctuated_word":"right?","sentiment":"neutral","sentiment_score":0.007362100761383772},{"word":"yep","start":253.93,"end":254.43,"confidence":0.9975586,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.023432262241840363},{"word":"that's","start":258.25,"end":258.65,"confidence":0.9980469,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.14300216734409332},{"word":"okay","start":258.65,"end":259.15,"confidence":0.99902344,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.11445891857147215},{"word":"are","start":261.17502,"end":261.415,"confidence":0.984375,"punctuated_word":"Are","sentiment":"neutral","sentiment_score":-0.06754063814878464},{"word":"you","start":261.415,"end":261.49503,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.05278879404067993},{"word":"still","start":261.49503,"end":261.815,"confidence":0.99902344,"punctuated_word":"still","sentiment":"neutral","sentiment_score":-0.0663914903998375},{"word":"a","start":261.815,"end":262.05502,"confidence":0.9941406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.06864078342914581},{"word":"nonsmoker","start":262.05502,"end":262.55502,"confidence":0.9871826,"punctuated_word":"nonsmoker?","sentiment":"neutral","sentiment_score":-0.10654206573963164},{"word":"have","start":265.255,"end":265.49503,"confidence":0.99902344,"punctuated_word":"Have","sentiment":"neutral","sentiment_score":-0.10508919507265092},{"word":"you","start":265.49503,"end":265.65503,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.1162944883108139},{"word":"ever","start":265.65503,"end":265.975,"confidence":1.0,"punctuated_word":"ever","sentiment":"neutral","sentiment_score":-0.10132591426372528},{"word":"taken","start":265.975,"end":266.45502,"confidence":0.9980469,"punctuated_word":"taken","sentiment":"neutral","sentiment_score":-0.15739880502223969},{"word":"illicit","start":266.45502,"end":266.95502,"confidence":0.9873047,"punctuated_word":"illicit","sentiment":"neutral","sentiment_score":-0.24138492345809937},{"word":"drugs","start":267.015,"end":267.515,"confidence":0.9995117,"punctuated_word":"drugs?","sentiment":"neutral","sentiment_score":-0.17876122891902924},{"word":"yeah","start":275.49503,"end":275.815,"confidence":0.9765625,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.11229626834392548},{"word":"i","start":275.815,"end":275.89502,"confidence":0.9526367,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.25897181034088135},{"word":"can","start":275.89502,"end":276.12,"confidence":0.7651367,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.17712832987308502},{"word":"it","start":292.115,"end":292.275,"confidence":0.9980469,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.19099296629428864},{"word":"is","start":292.275,"end":292.775,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.185144767165184},{"word":"and","start":293.205,"end":293.705,"confidence":0.7734375,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.08727844804525375},{"word":"but","start":295.065,"end":295.565,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.07206417620182037},{"word":"nothing","start":295.995,"end":296.495,"confidence":1.0,"punctuated_word":"nothing","sentiment":"neutral","sentiment_score":-0.08867061138153076},{"word":"nothing","start":296.925,"end":297.425,"confidence":0.9863281,"punctuated_word":"nothing","sentiment":"neutral","sentiment_score":-0.16317269206047058},{"word":"since","start":297.85498,"end":298.35498,"confidence":0.99902344,"punctuated_word":"since","sentiment":"neutral","sentiment_score":-0.1514195054769516},{"word":"then","start":298.785,"end":299.285,"confidence":0.9753418,"punctuated_word":"then.","sentiment":"neutral","sentiment_score":-0.11274583637714386},{"word":"okay","start":299.715,"end":300.215,"confidence":0.9067383,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.009990228340029716},{"word":"and","start":300.515,"end":300.755,"confidence":0.9970703,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.006954669952392578},{"word":"i","start":300.755,"end":300.915,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.005635179579257965},{"word":"have","start":300.915,"end":301.155,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.02289091050624847},{"word":"here","start":301.155,"end":301.395,"confidence":0.99902344,"punctuated_word":"here","sentiment":"neutral","sentiment_score":0.017016712576150894},{"word":"that","start":301.395,"end":301.555,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.0373380109667778},{"word":"you","start":301.555,"end":301.715,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.022862762212753296},{"word":"drink","start":301.715,"end":302.195,"confidence":1.0,"punctuated_word":"drink","sentiment":"neutral","sentiment_score":-0.02690354734659195},{"word":"alcohol","start":302.195,"end":302.695,"confidence":1.0,"punctuated_word":"alcohol","sentiment":"neutral","sentiment_score":-0.01101628690958023},{"word":"approximately","start":302.835,"end":303.335,"confidence":0.9506836,"punctuated_word":"approximately","sentiment":"neutral","sentiment_score":-0.023434743285179135},{"word":"four","start":303.555,"end":304.05,"confidence":0.99609375,"punctuated_word":"four","sentiment":"neutral","sentiment_score":-0.01721905916929245},{"word":"to","start":305.00998,"end":305.09,"confidence":0.99121094,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.013835281133651732},{"word":"five","start":305.09,"end":305.40997,"confidence":1.0,"punctuated_word":"five","sentiment":"neutral","sentiment_score":-0.009128715842962263},{"word":"glasses","start":305.40997,"end":305.81,"confidence":0.9658203,"punctuated_word":"glasses","sentiment":"neutral","sentiment_score":-0.016270875930786133},{"word":"of","start":305.81,"end":305.97,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.018445245921611782},{"word":"wine","start":305.97,"end":306.47,"confidence":0.97802734,"punctuated_word":"wine","sentiment":"neutral","sentiment_score":-0.00006754696369171143},{"word":"per","start":306.69,"end":306.93,"confidence":1.0,"punctuated_word":"per","sentiment":"neutral","sentiment_score":0.01522967964410782},{"word":"week","start":306.93,"end":307.25,"confidence":1.0,"punctuated_word":"week","sentiment":"neutral","sentiment_score":0.007959172129631042},{"word":"every","start":307.25,"end":307.49,"confidence":0.8491211,"punctuated_word":"every","sentiment":"neutral","sentiment_score":0.0018642842769622805},{"word":"other","start":307.49,"end":307.65,"confidence":1.0,"punctuated_word":"other","sentiment":"neutral","sentiment_score":-0.0023645535111427307},{"word":"week","start":307.65,"end":307.97,"confidence":0.99902344,"punctuated_word":"week.","sentiment":"neutral","sentiment_score":-0.018641699105501175},{"word":"is","start":307.97,"end":308.12997,"confidence":1.0,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":-0.0007165316492319107},{"word":"that","start":308.12997,"end":308.28998,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.010000422596931458},{"word":"still","start":308.28998,"end":308.61,"confidence":0.9980469,"punctuated_word":"still","sentiment":"neutral","sentiment_score":-0.030634481459856033},{"word":"right","start":308.61,"end":309.11,"confidence":0.9975586,"punctuated_word":"right?","sentiment":"neutral","sentiment_score":-0.032054729759693146},{"word":"yeah","start":311.56998,"end":312.06998,"confidence":0.8239746,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.02636071667075157},{"word":"how","start":312.12997,"end":312.37,"confidence":0.99902344,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.014336097985506058},{"word":"many","start":312.37,"end":312.69,"confidence":0.99902344,"punctuated_word":"many","sentiment":"neutral","sentiment_score":0.023124590516090393},{"word":"would","start":312.69,"end":312.84998,"confidence":0.9921875,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.029074758291244507},{"word":"you","start":312.84998,"end":313.00998,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02970821037888527},{"word":"say","start":313.00998,"end":313.50998,"confidence":1.0,"punctuated_word":"say?","sentiment":"neutral","sentiment_score":0.023034967482089996},{"word":"okay","start":323.825,"end":324.325,"confidence":0.9794922,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.038574349135160446},{"word":"yep","start":329.425,"end":329.925,"confidence":0.90063477,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.04415721446275711},{"word":"one","start":330.70502,"end":331.11,"confidence":0.97998047,"punctuated_word":"One","sentiment":"neutral","sentiment_score":0.04606078565120697},{"word":"glass","start":332.31,"end":332.81,"confidence":0.28295898,"punctuated_word":"glass","sentiment":"neutral","sentiment_score":0.04847235605120659},{"word":"per","start":332.94998,"end":333.44998,"confidence":0.98535156,"punctuated_word":"per","sentiment":"neutral","sentiment_score":0.043466717004776},{"word":"week","start":334.06998,"end":334.56998,"confidence":0.99853516,"punctuated_word":"week.","sentiment":"neutral","sentiment_score":0.0604836530983448},{"word":"okay","start":334.78998,"end":335.28998,"confidence":0.9995117,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.2361181378364563},{"word":"beautiful","start":335.34998,"end":335.84998,"confidence":0.9995117,"punctuated_word":"Beautiful.","sentiment":"positive","sentiment_score":0.4014930129051209},{"word":"and","start":338.15,"end":338.65,"confidence":0.8642578,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.18598419427871704},{"word":"i","start":338.78998,"end":338.94998,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.14058808982372284},{"word":"have","start":338.94998,"end":339.18997,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.13271255791187286},{"word":"your","start":339.18997,"end":339.43,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.14529426395893097},{"word":"height","start":339.43,"end":339.75,"confidence":0.99902344,"punctuated_word":"height","sentiment":"neutral","sentiment_score":0.14323844015598297},{"word":"at","start":339.75,"end":339.99,"confidence":1.0,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.1060718446969986},{"word":"a","start":339.99,"end":340.15,"confidence":0.9951172,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.11847716569900511},{"word":"hundred","start":340.15,"end":340.38998,"confidence":1.0,"punctuated_word":"hundred","sentiment":"neutral","sentiment_score":0.12217605859041214},{"word":"and","start":340.38998,"end":340.62997,"confidence":0.9970703,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.07190077006816864},{"word":"sixty","start":340.62997,"end":341.03,"confidence":0.99902344,"punctuated_word":"sixty","sentiment":"neutral","sentiment_score":0.11420100927352904},{"word":"nine","start":341.03,"end":341.43,"confidence":0.9980469,"punctuated_word":"nine","sentiment":"neutral","sentiment_score":0.0876665934920311},{"word":"centimeters","start":341.43,"end":341.93,"confidence":1.0,"punctuated_word":"centimeters","sentiment":"neutral","sentiment_score":0.10375270247459412},{"word":"and","start":341.99,"end":342.15,"confidence":0.91503906,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0841713696718216},{"word":"your","start":342.15,"end":342.38998,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.08782227337360382},{"word":"weight","start":342.38998,"end":342.78998,"confidence":1.0,"punctuated_word":"weight","sentiment":"neutral","sentiment_score":0.07290643453598022},{"word":"at","start":342.78998,"end":343.03,"confidence":0.99902344,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.09939676523208618},{"word":"fifty","start":343.03,"end":343.43,"confidence":1.0,"punctuated_word":"fifty","sentiment":"neutral","sentiment_score":0.12582218647003174},{"word":"six","start":343.43,"end":343.75,"confidence":1.0,"punctuated_word":"six","sentiment":"neutral","sentiment_score":0.09516674280166626},{"word":"kilos","start":343.75,"end":344.25,"confidence":0.99934894,"punctuated_word":"kilos.","sentiment":"neutral","sentiment_score":0.10916244983673096},{"word":"is","start":344.31,"end":344.505,"confidence":1.0,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.1130930483341217},{"word":"that","start":344.505,"end":344.745,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.12295987457036972},{"word":"right","start":344.745,"end":345.245,"confidence":1.0,"punctuated_word":"right?","sentiment":"neutral","sentiment_score":0.09046394377946854},{"word":"yeah","start":346.42502,"end":346.92502,"confidence":0.8532715,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.022772904485464096},{"word":"and","start":347.465,"end":347.785,"confidence":0.99902344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.0002431720495223999},{"word":"has","start":347.785,"end":347.945,"confidence":0.8803711,"punctuated_word":"has","sentiment":"neutral","sentiment_score":-0.02366967871785164},{"word":"your","start":347.945,"end":348.185,"confidence":0.94384766,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.02804103121161461},{"word":"i","start":352.025,"end":352.42502,"confidence":0.7993164,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0011124275624752045},{"word":"i","start":352.42502,"end":352.585,"confidence":0.98291016,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.007458239793777466},{"word":"assume","start":352.585,"end":352.98502,"confidence":0.59375,"punctuated_word":"assume","sentiment":"neutral","sentiment_score":-0.0021087899804115295},{"word":"you're","start":352.98502,"end":353.225,"confidence":0.8564453,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.0004448605177458376},{"word":"on","start":353.225,"end":353.385,"confidence":0.9980469,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.0006287693977355957},{"word":"that","start":353.385,"end":353.545,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.011362526565790176},{"word":"one","start":353.545,"end":354.045,"confidence":1.0,"punctuated_word":"one.","sentiment":"neutral","sentiment_score":0.007147917523980141},{"word":"so","start":356.185,"end":356.665,"confidence":0.9091797,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.01719527319073677},{"word":"health","start":356.665,"end":357.065,"confidence":0.9921875,"punctuated_word":"health","sentiment":"neutral","sentiment_score":0.01778552308678627},{"word":"wise","start":357.065,"end":357.565,"confidence":0.96655273,"punctuated_word":"wise,","sentiment":"neutral","sentiment_score":0.010373391211032867},{"word":"medical","start":357.70502,"end":358.105,"confidence":1.0,"punctuated_word":"medical","sentiment":"neutral","sentiment_score":-0.002155173569917679},{"word":"history","start":358.105,"end":358.585,"confidence":1.0,"punctuated_word":"history","sentiment":"neutral","sentiment_score":0.006677735596895218},{"word":"being","start":358.585,"end":358.98502,"confidence":0.9550781,"punctuated_word":"being","sentiment":"neutral","sentiment_score":0.012600056827068329},{"word":"your","start":358.98502,"end":359.385,"confidence":0.9980469,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.004489261656999588},{"word":"immediate","start":359.385,"end":359.865,"confidence":1.0,"punctuated_word":"immediate","sentiment":"neutral","sentiment_score":0.00620511919260025},{"word":"family","start":359.865,"end":360.265,"confidence":0.9453125,"punctuated_word":"family","sentiment":"neutral","sentiment_score":0.000590939074754715},{"word":"for","start":360.265,"end":360.48,"confidence":0.5102539,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.005658887326717377},{"word":"mother","start":360.48,"end":360.80002,"confidence":0.9941406,"punctuated_word":"mother,","sentiment":"neutral","sentiment_score":0.012439295649528503},{"word":"brother","start":360.80002,"end":360.96002,"confidence":0.9641113,"punctuated_word":"brother,","sentiment":"neutral","sentiment_score":0.014824757352471352},{"word":"and","start":360.96002,"end":361.2,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.00946524739265442},{"word":"sister","start":361.2,"end":361.68002,"confidence":0.951416,"punctuated_word":"sister,","sentiment":"neutral","sentiment_score":0.00962337851524353},{"word":"is","start":361.68002,"end":361.92,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.008991066366434097},{"word":"there","start":361.92,"end":362.16,"confidence":0.99902344,"punctuated_word":"there","sentiment":"neutral","sentiment_score":0.013212397694587708},{"word":"anything","start":362.16,"end":362.56,"confidence":1.0,"punctuated_word":"anything","sentiment":"neutral","sentiment_score":0.01246703416109085},{"word":"that's","start":362.56,"end":363.06,"confidence":0.9914551,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":-0.03380613029003143},{"word":"changed","start":363.12003,"end":363.62003,"confidence":1.0,"punctuated_word":"changed","sentiment":"neutral","sentiment_score":-0.06042013689875603},{"word":"outside","start":363.76,"end":364.26,"confidence":0.9980469,"punctuated_word":"outside","sentiment":"neutral","sentiment_score":-0.05637688189744949},{"word":"diagnosis","start":364.40002,"end":364.90002,"confidence":0.8598633,"punctuated_word":"diagnosis","sentiment":"neutral","sentiment_score":-0.05091916397213936},{"word":"wise","start":365.12003,"end":365.52002,"confidence":0.9941406,"punctuated_word":"wise","sentiment":"neutral","sentiment_score":-0.03655129298567772},{"word":"your","start":365.52002,"end":365.76,"confidence":0.5102539,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.027783919125795364},{"word":"sister","start":365.76,"end":366.26,"confidence":0.9975586,"punctuated_word":"sister?","sentiment":"neutral","sentiment_score":-0.04169430583715439},{"word":"okay","start":369.2,"end":369.7,"confidence":0.99609375,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.02172447182238102},{"word":"and","start":372.08002,"end":372.58002,"confidence":0.8540039,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.011853900738060474},{"word":"it","start":374.0,"end":374.5,"confidence":0.99902344,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.005651636049151421},{"word":"says","start":374.855,"end":375.355,"confidence":0.99902344,"punctuated_word":"says","sentiment":"neutral","sentiment_score":0.004406087100505829},{"word":"for","start":375.655,"end":375.975,"confidence":0.53564453,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.002543685957789421},{"word":"your","start":375.975,"end":376.215,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.006748002953827381},{"word":"own","start":376.215,"end":376.695,"confidence":0.99902344,"punctuated_word":"own","sentiment":"neutral","sentiment_score":0.017509283497929573},{"word":"personal","start":376.695,"end":377.195,"confidence":1.0,"punctuated_word":"personal","sentiment":"neutral","sentiment_score":0.01379601564258337},{"word":"health","start":377.415,"end":377.915,"confidence":0.8996582,"punctuated_word":"health,","sentiment":"neutral","sentiment_score":0.009247865527868273},{"word":"you","start":379.17502,"end":379.335,"confidence":0.8720703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.008337046951055527},{"word":"said","start":379.335,"end":379.73502,"confidence":0.99902344,"punctuated_word":"said","sentiment":"neutral","sentiment_score":0.008884670212864876},{"word":"yes","start":379.73502,"end":380.055,"confidence":0.92822266,"punctuated_word":"yes","sentiment":"neutral","sentiment_score":0.01034366711974144},{"word":"to","start":380.055,"end":380.375,"confidence":0.96777344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.010414879769086838},{"word":"skin","start":380.375,"end":380.775,"confidence":0.99902344,"punctuated_word":"skin","sentiment":"neutral","sentiment_score":0.0061042290180921555},{"word":"conditions","start":380.775,"end":381.275,"confidence":0.9602051,"punctuated_word":"conditions,","sentiment":"neutral","sentiment_score":0.004228467587381601},{"word":"yes","start":381.73502,"end":382.055,"confidence":0.9980469,"punctuated_word":"yes","sentiment":"neutral","sentiment_score":0.01404699869453907},{"word":"to","start":382.055,"end":382.295,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0171396192163229},{"word":"a","start":382.295,"end":382.45502,"confidence":0.9951172,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.017384102568030357},{"word":"thyroid","start":382.45502,"end":382.95502,"confidence":1.0,"punctuated_word":"thyroid","sentiment":"neutral","sentiment_score":0.0014014467597007751},{"word":"condition","start":383.015,"end":383.495,"confidence":0.9951172,"punctuated_word":"condition,","sentiment":"neutral","sentiment_score":0.005907606799155474},{"word":"and","start":383.495,"end":383.73502,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.008600061759352684},{"word":"yes","start":383.73502,"end":384.055,"confidence":0.99121094,"punctuated_word":"yes","sentiment":"neutral","sentiment_score":0.01024635136127472},{"word":"to","start":384.055,"end":384.295,"confidence":0.9921875,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.014741900376975536},{"word":"previous","start":384.295,"end":384.795,"confidence":0.99609375,"punctuated_word":"previous","sentiment":"neutral","sentiment_score":0.0041847191751003265},{"word":"surgery","start":384.855,"end":385.335,"confidence":0.9802246,"punctuated_word":"surgery,","sentiment":"neutral","sentiment_score":0.0041178930550813675},{"word":"which","start":385.335,"end":385.575,"confidence":0.99609375,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.008065194822847843},{"word":"was","start":385.575,"end":386.075,"confidence":0.9921875,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.0062936656177043915},{"word":"a","start":386.45502,"end":386.615,"confidence":0.94921875,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.013210337609052658},{"word":"tendon","start":386.615,"end":387.095,"confidence":0.9970703,"punctuated_word":"tendon","sentiment":"neutral","sentiment_score":0.006838374771177769},{"word":"repair","start":387.095,"end":387.495,"confidence":0.5371094,"punctuated_word":"repair","sentiment":"neutral","sentiment_score":-0.0033986177295446396},{"word":"in","start":387.495,"end":387.655,"confidence":0.9760742,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.005197091028094292},{"word":"your","start":387.655,"end":388.08,"confidence":0.9770508,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.007052627392113209},{"word":"hand","start":388.15997,"end":388.4,"confidence":0.87060547,"punctuated_word":"hand","sentiment":"neutral","sentiment_score":0.007641518488526344},{"word":"from","start":388.4,"end":388.47998,"confidence":0.9970703,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.000710340216755867},{"word":"a","start":388.47998,"end":388.56,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0037780278362333775},{"word":"work","start":388.56,"end":389.03998,"confidence":0.99902344,"punctuated_word":"work","sentiment":"neutral","sentiment_score":-0.0026084408164024353},{"word":"accident","start":389.03998,"end":389.53998,"confidence":0.9951172,"punctuated_word":"accident","sentiment":"neutral","sentiment_score":0.005053841508924961},{"word":"when","start":390.63998,"end":390.72,"confidence":0.8491211,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.00015362771227955818},{"word":"you","start":390.72,"end":390.87997,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.00040263356640934944},{"word":"were","start":390.87997,"end":391.12,"confidence":0.5996094,"punctuated_word":"were","sentiment":"neutral","sentiment_score":-0.0007537319324910641},{"word":"18","start":391.12,"end":391.62,"confidence":0.86083984,"punctuated_word":"18?","sentiment":"neutral","sentiment_score":0.0001950184814631939},{"word":"yep","start":392.08,"end":392.58,"confidence":0.9980469,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.006596935912966728},{"word":"okay","start":392.72,"end":393.22,"confidence":0.9748535,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.0076449960470199585},{"word":"anything","start":393.36,"end":393.86,"confidence":0.9111328,"punctuated_word":"Anything","sentiment":"neutral","sentiment_score":0.0023711249232292175},{"word":"else","start":393.91998,"end":394.41998,"confidence":1.0,"punctuated_word":"else","sentiment":"neutral","sentiment_score":-0.0005540023557841778},{"word":"that","start":395.52,"end":395.68,"confidence":0.9980469,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.002844853326678276},{"word":"you've","start":395.68,"end":395.91998,"confidence":0.9995117,"punctuated_word":"you've","sentiment":"neutral","sentiment_score":-0.0032378677278757095},{"word":"been","start":395.91998,"end":396.31998,"confidence":0.99902344,"punctuated_word":"been","sentiment":"neutral","sentiment_score":-0.028775492683053017},{"word":"diagnosed","start":396.31998,"end":396.81998,"confidence":1.0,"punctuated_word":"diagnosed","sentiment":"neutral","sentiment_score":-0.04169697314500809},{"word":"or","start":396.96,"end":397.28,"confidence":0.9951172,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.06302216649055481},{"word":"received","start":397.28,"end":397.75998,"confidence":0.96777344,"punctuated_word":"received","sentiment":"neutral","sentiment_score":-0.06312102824449539},{"word":"treatment","start":397.75998,"end":398.15997,"confidence":0.99609375,"punctuated_word":"treatment","sentiment":"neutral","sentiment_score":-0.06012984365224838},{"word":"for","start":398.15997,"end":398.65997,"confidence":0.98828125,"punctuated_word":"for?","sentiment":"neutral","sentiment_score":-0.04043864458799362},{"word":"so","start":400.24,"end":400.47998,"confidence":0.5800781,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.04929905384778976},{"word":"the","start":400.47998,"end":400.63998,"confidence":0.8071289,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.04980989918112755},{"word":"alright","start":401.59998,"end":402.08,"confidence":0.99658203,"punctuated_word":"alright.","sentiment":"neutral","sentiment_score":-0.041678424924612045},{"word":"so","start":402.08,"end":402.4,"confidence":0.9970703,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.040014587342739105},{"word":"the","start":402.4,"end":402.56,"confidence":0.97998047,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.03615867346525192},{"word":"skin","start":402.56,"end":402.8,"confidence":0.99902344,"punctuated_word":"skin","sentiment":"neutral","sentiment_score":-0.035788390785455704},{"word":"condition","start":402.8,"end":403.28,"confidence":0.99902344,"punctuated_word":"condition","sentiment":"neutral","sentiment_score":-0.03989746049046517},{"word":"is","start":403.28,"end":403.78,"confidence":0.9536133,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.041832927614450455},{"word":"psoriasis","start":403.865,"end":404.365,"confidence":0.86572266,"punctuated_word":"psoriasis,","sentiment":"neutral","sentiment_score":-0.039461590349674225},{"word":"and","start":404.745,"end":405.245,"confidence":0.9970703,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.013696858659386637},{"word":"the","start":407.185,"end":407.685,"confidence":0.984375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0522170290350914},{"word":"mild","start":409.865,"end":410.365,"confidence":0.79956055,"punctuated_word":"Mild.","sentiment":"neutral","sentiment_score":-0.06660983711481094},{"word":"yep","start":410.825,"end":411.325,"confidence":0.97631836,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.022827966138720512},{"word":"yep","start":413.545,"end":414.045,"confidence":0.9238281,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.022992663085460663},{"word":"yep","start":423.24,"end":423.74,"confidence":0.87475586,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.0932522639632225},{"word":"i","start":426.68,"end":426.91998,"confidence":0.89746094,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.15272444486618042},{"word":"understand","start":426.91998,"end":427.41998,"confidence":0.99853516,"punctuated_word":"understand.","sentiment":"neutral","sentiment_score":-0.1254141628742218},{"word":"and","start":428.67502,"end":429.17502,"confidence":0.9980469,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.08203156292438507},{"word":"then","start":429.315,"end":429.815,"confidence":0.99902344,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.07296572625637054},{"word":"the","start":429.875,"end":430.11502,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.07100708037614822},{"word":"and","start":430.755,"end":430.83502,"confidence":0.8496094,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.051362261176109314},{"word":"i've","start":430.83502,"end":431.075,"confidence":0.9477539,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.09887558221817017},{"word":"got","start":431.075,"end":431.315,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.1086343601346016},{"word":"graves'","start":431.315,"end":431.815,"confidence":0.79248047,"punctuated_word":"Graves'","sentiment":"neutral","sentiment_score":-0.08067144453525543},{"word":"disease","start":431.875,"end":432.375,"confidence":0.9926758,"punctuated_word":"disease.","sentiment":"neutral","sentiment_score":-0.09130845963954926},{"word":"is","start":432.83502,"end":433.075,"confidence":0.9980469,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":-0.035766229033470154},{"word":"that","start":433.075,"end":433.55502,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.03639271855354309},{"word":"yep","start":433.95502,"end":434.45502,"confidence":0.9277344,"punctuated_word":"yep.","sentiment":"neutral","sentiment_score":-0.033269766718149185},{"word":"so","start":434.67502,"end":435.17502,"confidence":0.99609375,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.019406907260417935},{"word":"do","start":435.23502,"end":435.475,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.017808061093091965},{"word":"you","start":435.475,"end":435.975,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.01964353397488594},{"word":"have","start":436.27502,"end":436.435,"confidence":0.9980469,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.022106587886810303},{"word":"any","start":436.435,"end":436.755,"confidence":0.99121094,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.021931933239102364},{"word":"symptoms","start":436.755,"end":437.255,"confidence":0.99902344,"punctuated_word":"symptoms?","sentiment":"neutral","sentiment_score":-0.030725935474038124},{"word":"nope","start":439.475,"end":439.975,"confidence":0.8083496,"punctuated_word":"Nope.","sentiment":"neutral","sentiment_score":-0.13081108033657074},{"word":"any","start":440.44998,"end":440.94998,"confidence":0.9267578,"punctuated_word":"Any","sentiment":"neutral","sentiment_score":-0.08066655695438385},{"word":"yep","start":444.21,"end":444.71,"confidence":0.9835612,"punctuated_word":"yep.","sentiment":"neutral","sentiment_score":-0.20612917840480804},{"word":"okay","start":450.13,"end":450.63,"confidence":0.9802246,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.05451175570487976},{"word":"and","start":450.77,"end":451.27,"confidence":0.8413086,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.04598675295710564},{"word":"okay","start":454.85,"end":455.35,"confidence":0.9921875,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.04388710483908653},{"word":"fantastic","start":455.845,"end":456.345,"confidence":0.93359375,"punctuated_word":"Fantastic.","sentiment":"neutral","sentiment_score":0.22008755803108215},{"word":"and","start":456.805,"end":457.285,"confidence":0.99902344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.04724922403693199},{"word":"with","start":457.285,"end":457.785,"confidence":0.99902344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.025632714852690697},{"word":"and","start":458.405,"end":458.725,"confidence":0.9941406,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.02709851041436195},{"word":"you","start":458.725,"end":458.885,"confidence":0.9902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.03030600398778915},{"word":"do","start":458.965,"end":459.04498,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.03072800301015377},{"word":"you","start":459.04498,"end":459.125,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.033559650182724},{"word":"take","start":459.125,"end":459.365,"confidence":0.9980469,"punctuated_word":"take","sentiment":"neutral","sentiment_score":0.0028847623616456985},{"word":"any","start":459.365,"end":459.605,"confidence":0.99902344,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.025170590728521347},{"word":"medication","start":459.605,"end":460.105,"confidence":0.99316406,"punctuated_word":"medication","sentiment":"neutral","sentiment_score":0.01290745846927166},{"word":"for","start":460.245,"end":460.485,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.0006861630827188492},{"word":"them","start":460.485,"end":460.985,"confidence":1.0,"punctuated_word":"them?","sentiment":"neutral","sentiment_score":0.0013143513351678848},{"word":"nope","start":463.04498,"end":463.54498,"confidence":0.86035156,"punctuated_word":"Nope?","sentiment":"neutral","sentiment_score":-0.020851757377386093},{"word":"okay","start":463.605,"end":464.005,"confidence":1.0,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.05467270314693451},{"word":"beautiful","start":464.005,"end":464.505,"confidence":1.0,"punctuated_word":"Beautiful.","sentiment":"neutral","sentiment_score":0.3112557530403137},{"word":"alright","start":464.805,"end":465.285,"confidence":0.9995117,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.2111378312110901},{"word":"that's","start":465.285,"end":465.525,"confidence":1.0,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.23490658402442932},{"word":"all","start":465.525,"end":465.685,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.1984391212463379},{"word":"i","start":465.685,"end":465.845,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.2422226518392563},{"word":"needed","start":465.845,"end":466.165,"confidence":1.0,"punctuated_word":"needed","sentiment":"neutral","sentiment_score":0.235615536570549},{"word":"to","start":466.165,"end":466.325,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.2427411526441574},{"word":"do","start":466.325,"end":466.805,"confidence":1.0,"punctuated_word":"do.","sentiment":"neutral","sentiment_score":0.2898103892803192},{"word":"i","start":466.805,"end":467.04498,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.23789457976818085},{"word":"will","start":467.04498,"end":467.365,"confidence":1.0,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.26625099778175354},{"word":"get","start":467.365,"end":467.76498,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.2357431054115295},{"word":"our","start":467.76498,"end":468.085,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.2127789705991745},{"word":"team","start":468.085,"end":468.33,"confidence":0.99902344,"punctuated_word":"team","sentiment":"neutral","sentiment_score":0.23909355700016025},{"word":"onto","start":468.49,"end":468.81,"confidence":0.93408203,"punctuated_word":"onto","sentiment":"neutral","sentiment_score":0.2864314913749695},{"word":"it","start":468.81,"end":469.05,"confidence":0.9753418,"punctuated_word":"it,","sentiment":"neutral","sentiment_score":0.2819482684135437},{"word":"and","start":469.05,"end":469.37,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.2913723886013031},{"word":"we'll","start":469.37,"end":469.68997,"confidence":1.0,"punctuated_word":"we'll","sentiment":"neutral","sentiment_score":0.2559517025947571},{"word":"start","start":469.68997,"end":470.16998,"confidence":1.0,"punctuated_word":"start","sentiment":"neutral","sentiment_score":0.30934378504753113},{"word":"on","start":470.16998,"end":470.49,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.3104192316532135},{"word":"all","start":470.49,"end":470.65,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.29548054933547974},{"word":"the","start":470.65,"end":470.97,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.29622259736061096},{"word":"other","start":470.97,"end":471.37,"confidence":1.0,"punctuated_word":"other","sentiment":"neutral","sentiment_score":0.2982088029384613},{"word":"advice","start":471.37,"end":471.77,"confidence":0.9863281,"punctuated_word":"advice","sentiment":"neutral","sentiment_score":0.22586315870285031},{"word":"as","start":471.77,"end":471.93,"confidence":0.9980469,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.20138627290725708},{"word":"well","start":471.93,"end":472.33,"confidence":0.7861328,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":0.22718581557273865},{"word":"changing","start":472.33,"end":472.83,"confidence":1.0,"punctuated_word":"changing","sentiment":"neutral","sentiment_score":0.30629223585128784},{"word":"the","start":473.44998,"end":473.61,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.22676321864128113},{"word":"investment","start":473.61,"end":474.11,"confidence":1.0,"punctuated_word":"investment","sentiment":"neutral","sentiment_score":0.1310342252254486},{"word":"options","start":474.16998,"end":474.66998,"confidence":1.0,"punctuated_word":"options","sentiment":"neutral","sentiment_score":0.13255593180656433},{"word":"and","start":474.81,"end":475.21,"confidence":0.9326172,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.21824660897254944},{"word":"everything","start":475.21,"end":475.61,"confidence":1.0,"punctuated_word":"everything","sentiment":"neutral","sentiment_score":0.23324084281921387},{"word":"else","start":475.61,"end":475.84998,"confidence":1.0,"punctuated_word":"else","sentiment":"neutral","sentiment_score":0.27008679509162903},{"word":"we've","start":475.84998,"end":476.09,"confidence":0.99902344,"punctuated_word":"we've","sentiment":"neutral","sentiment_score":0.21821647882461548},{"word":"discussed","start":476.09,"end":476.59,"confidence":0.99902344,"punctuated_word":"discussed","sentiment":"neutral","sentiment_score":0.2737852931022644},{"word":"and","start":476.65,"end":476.81,"confidence":0.8222656,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.23612304031848907},{"word":"just","start":476.81,"end":477.05,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.23201140761375427},{"word":"include","start":477.05,"end":477.53,"confidence":0.9873047,"punctuated_word":"include","sentiment":"neutral","sentiment_score":0.2397288978099823},{"word":"it","start":477.53,"end":477.61,"confidence":0.9970703,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.2195502668619156},{"word":"all","start":477.61,"end":477.84998,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.22103938460350037},{"word":"in","start":477.84998,"end":478.00998,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.208449587225914},{"word":"one","start":478.00998,"end":478.50998,"confidence":1.0,"punctuated_word":"one.","sentiment":"neutral","sentiment_score":0.15103837847709656},{"word":"thanks","start":481.05,"end":481.41895,"confidence":0.55444336,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.5922878980636597},{"word":"thanks","start":481.89896,"end":482.37894,"confidence":0.8371582,"punctuated_word":"Thanks,","sentiment":"positive","sentiment_score":0.6176629066467285},{"word":"tamara","start":482.37894,"end":482.77893,"confidence":0.98779297,"punctuated_word":"Tamara,","sentiment":"positive","sentiment_score":0.6266236901283264},{"word":"for","start":482.77893,"end":482.85895,"confidence":0.99902344,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.6541049480438232},{"word":"your","start":482.85895,"end":483.01895,"confidence":0.9980469,"punctuated_word":"your","sentiment":"positive","sentiment_score":0.6492946743965149},{"word":"time","start":483.01895,"end":483.25894,"confidence":0.9995117,"punctuated_word":"time.","sentiment":"positive","sentiment_score":0.6343058347702026},{"word":"i","start":483.25894,"end":483.41895,"confidence":1.0,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.6628230810165405},{"word":"appreciate","start":483.41895,"end":483.73895,"confidence":1.0,"punctuated_word":"appreciate","sentiment":"positive","sentiment_score":0.6792266964912415},{"word":"it","start":483.73895,"end":483.89896,"confidence":0.9746094,"punctuated_word":"it,","sentiment":"positive","sentiment_score":0.6536749005317688},{"word":"and","start":483.89896,"end":484.05896,"confidence":1.0,"punctuated_word":"and","sentiment":"positive","sentiment_score":0.6102530360221863},{"word":"have","start":484.05896,"end":484.21893,"confidence":1.0,"punctuated_word":"have","sentiment":"positive","sentiment_score":0.6253541111946106},{"word":"a","start":484.21893,"end":484.29895,"confidence":1.0,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.6664716601371765},{"word":"good","start":484.29895,"end":484.53894,"confidence":1.0,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.5930759906768799},{"word":"weekend","start":484.53894,"end":485.03894,"confidence":1.0,"punctuated_word":"weekend.","sentiment":"positive","sentiment_score":0.5465106964111328},{"word":"okay","start":487.97894,"end":488.45895,"confidence":0.99853516,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.19421431422233584},{"word":"bye","start":488.45895,"end":488.95895,"confidence":0.99902344,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.20157967507839203}],"paragraphs":{"transcript":"\nHi, Tamara. It's Jenna here from Oakview Financial. How are you? That's good. That's good.\n\nJust before I go any further, I just need to let you know that our calls are recorded for quality and coaching purposes. Is that okay? And, Tamara, can I just ask your client password? Fantastic. Thank you.\n\nSo I was just calling today to talk through those exclusions. Do you have a couple of minutes? Yep. Okay. So one class looking at it, I don't know if I'm gonna get a definitive answer anytime soon.\n\nThey send it through to what they call their chief medical officers for review. I've had our team reach out to other insurers to see what they would consider. There are a few that will consider no exclusion, but I they do need to understand a little bit about, and I'm sorry to ask this, this. Your sister's cancer, if it was due to being positive for yes. Okay.\n\nYep. Okay. Yes. Alright. That's all I needed to know.\n\nSo what I'm gonna do is we can I'm gonna recommend we look at a different insurer because one part are being very sticky on the point. So yeah. Okay. Yep. Yep.\n\nYeah. It just means that you'll need to go through pre assessment again, so all that financial side of of financial health side of things. Sorry. Do you have maybe, like, ten minutes for me to just run through a quick pre assessment, which will just make the process quicker, and I can actually then get a determining factor from the underwriters? Yeah?\n\nAlright. I'm just gonna open up a document quickly. I won't be a sec. Okay. So I still that's alright.\n\nI've still got all those details there. With your job, I have 50% office work, 50% field work. Yeah. And it's that includes working sorry. Driving to and from the office.\n\nHazardous activities in your job, so working at high And no hazardous activities in your job, so working at heights, handling explosives, underground. Yep. So it's not above 15 meters? One Wonderful. Do you intend on changing your occupation in the next twelve months?\n\nNo. And no second a second occupation? Do you intend to travel overseas for work or pleasure anytime soon? No? Yeah.\n\nThat's that's that's okay. And do you participate I've got here that you do gym and jet skiing. Is that still right? Yep. That's okay.\n\nAre you still a nonsmoker? Have you ever taken illicit drugs? Yeah. I can it is and but nothing nothing since then. Okay.\n\nAnd I have here that you drink alcohol approximately four to five glasses of wine per week every other week. Is that still right? Yeah. How many would you say? Okay.\n\nYep. One glass per week. Okay. Beautiful. And I have your height at a hundred and sixty nine centimeters and your weight at fifty six kilos.\n\nIs that right? Yeah. And has your I I assume you're on that one. So health wise, medical history being your immediate family for mother, brother, and sister, is there anything that's changed outside diagnosis wise your sister? Okay.\n\nAnd it says for your own personal health, you said yes to skin conditions, yes to a thyroid condition, and yes to previous surgery, which was a tendon repair in your hand from a work accident when you were 18? Yep. Okay. Anything else that you've been diagnosed or received treatment for? So the alright.\n\nSo the skin condition is psoriasis, and the Mild. Yep. Yep. Yep. I understand.\n\nAnd then the and I've got Graves' disease. Is that yep. So do you have any symptoms? Nope. Any yep.\n\nOkay. And okay. Fantastic. And with and you do you take any medication for them? Nope?\n\nOkay. Beautiful. Alright. That's all I needed to do. I will get our team onto it, and we'll start on all the other advice as well, changing the investment options and everything else we've discussed and just include it all in one.\n\nThanks. Thanks, Tamara, for your time. I appreciate it, and have a good weekend. Okay. Bye.","paragraphs":[{"sentences":[{"text":"Hi, Tamara.","start":3.12,"end":3.9199998,"sentiment":"neutral","sentiment_score":0.12192189693450928},{"text":"It's Jenna here from Oakview Financial.","start":3.9199998,"end":6.02,"sentiment":"neutral","sentiment_score":0.15189173320929208},{"text":"How are you?","start":6.08,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.15896397332350412},{"text":"That's good.","start":9.28,"end":10.08,"sentiment":"positive","sentiment_score":0.5582624673843384},{"text":"That's good.","start":10.08,"end":10.8,"sentiment":"positive","sentiment_score":0.5104241371154785}],"sentiment":"neutral","sentiment_score":0.2512972881396612,"num_words":15,"start":3.12,"end":10.8},{"sentences":[{"text":"Just before I go any further, I just need to let you know that our calls are recorded for quality and coaching purposes.","start":10.8,"end":16.165,"sentiment":"neutral","sentiment_score":0.028430381101434647},{"text":"Is that okay?","start":16.165,"end":17.065,"sentiment":"neutral","sentiment_score":0.04357535516222318},{"text":"And, Tamara, can I just ask your client password?","start":19.445,"end":22.345001,"sentiment":"neutral","sentiment_score":0.028347462622655764},{"text":"Fantastic.","start":25.365,"end":25.865,"sentiment":"positive","sentiment_score":0.5565299391746521},{"text":"Thank you.","start":26.085,"end":26.904999,"sentiment":"positive","sentiment_score":0.4792401194572449}],"sentiment":"neutral","sentiment_score":0.06723058348717659,"num_words":38,"start":10.8,"end":26.904999},{"sentences":[{"text":"So I was just calling today to talk through those exclusions.","start":28.26,"end":31.96,"sentiment":"neutral","sentiment_score":-0.019347969781268726},{"text":"Do you have a couple of minutes?","start":32.18,"end":33.64,"sentiment":"neutral","sentiment_score":-0.0059504031336733276},{"text":"Yep.","start":35.3,"end":35.8,"sentiment":"neutral","sentiment_score":-0.002887440379709006},{"text":"Okay.","start":35.94,"end":36.34,"sentiment":"neutral","sentiment_score":-0.03235047683119774},{"text":"So one class looking at it, I don't know if I'm gonna get a definitive answer anytime soon.","start":36.34,"end":43.485,"sentiment":"neutral","sentiment_score":-0.1289625536236498}],"sentiment":"neutral","sentiment_score":-0.06871169399911244,"num_words":38,"start":28.26,"end":43.485},{"sentences":[{"text":"They send it through to what they call their chief medical officers for review.","start":43.625,"end":47.645,"sentiment":"neutral","sentiment_score":-0.051384471622960906},{"text":"I've had our team reach out to other insurers to see what they would consider.","start":48.265,"end":53.565,"sentiment":"neutral","sentiment_score":-0.05417127534747124},{"text":"There are a few that will consider no exclusion, but I they do need to understand a little bit about, and I'm sorry to ask this, this.","start":54.44,"end":66.815,"sentiment":"neutral","sentiment_score":-0.1503508789119897},{"text":"Your sister's cancer, if it was due to being positive for yes.","start":66.815,"end":78.095,"sentiment":"neutral","sentiment_score":-0.13617211999371648},{"text":"Okay.","start":78.095,"end":78.595,"sentiment":"neutral","sentiment_score":-0.020339690148830417}],"sentiment":"neutral","sentiment_score":-0.10501203758885032,"num_words":69,"start":43.625,"end":78.595},{"sentences":[{"text":"Yep.","start":80.095,"end":80.495,"sentiment":"neutral","sentiment_score":-0.018915655091404915},{"text":"Okay.","start":80.495,"end":80.995,"sentiment":"neutral","sentiment_score":-0.025515714660286903},{"text":"Yes.","start":82.28,"end":82.76,"sentiment":"neutral","sentiment_score":-0.002755831927061081},{"text":"Alright.","start":82.76,"end":83.24,"sentiment":"neutral","sentiment_score":-0.010889879427850246},{"text":"That's all I needed to know.","start":83.24,"end":84.68,"sentiment":"neutral","sentiment_score":-0.0370289213800182}],"sentiment":"neutral","sentiment_score":-0.028025060938671232,"num_words":10,"start":80.095,"end":84.68},{"sentences":[{"text":"So what I'm gonna do is we can I'm gonna recommend we look at a different insurer because one part are being very sticky on the point.","start":84.68,"end":96.3,"sentiment":"neutral","sentiment_score":-0.1666476489217193},{"text":"So yeah.","start":97.875,"end":100.055,"sentiment":"neutral","sentiment_score":-0.1369004249572754},{"text":"Okay.","start":105.155,"end":105.655,"sentiment":"neutral","sentiment_score":-0.1066267117857933},{"text":"Yep.","start":105.875,"end":106.375,"sentiment":"neutral","sentiment_score":-0.1971900910139084},{"text":"Yep.","start":111.235,"end":111.57,"sentiment":"neutral","sentiment_score":-0.08342301100492477}],"sentiment":"neutral","sentiment_score":-0.16126647451892495,"num_words":32,"start":84.68,"end":111.57},{"sentences":[{"text":"Yeah.","start":119.17,"end":119.67,"sentiment":"neutral","sentiment_score":0.029903020709753036},{"text":"It just means that you'll need to go through pre assessment again, so all that financial side of of financial health side of things.","start":119.81,"end":126.45,"sentiment":"neutral","sentiment_score":-0.016216095226506393},{"text":"Sorry.","start":126.45,"end":126.95,"sentiment":"neutral","sentiment_score":-0.04564252495765686},{"text":"Do you have maybe, like, ten minutes for me to just run through a quick pre assessment, which will just make the process quicker, and I can actually then get a determining factor from the underwriters?","start":129.345,"end":140.90001,"sentiment":"neutral","sentiment_score":0.14297259578274357},{"text":"Yeah?","start":142.96,"end":143.46,"sentiment":"neutral","sentiment_score":0.04572291672229767}],"sentiment":"neutral","sentiment_score":0.07599699325741284,"num_words":63,"start":119.17,"end":143.46},{"sentences":[{"text":"Alright.","start":143.52,"end":143.92,"sentiment":"neutral","sentiment_score":0.0917227491736412},{"text":"I'm just gonna open up a document quickly.","start":143.92,"end":146.26001,"sentiment":"neutral","sentiment_score":0.11237442586570978},{"text":"I won't be a sec.","start":149.12,"end":150.42,"sentiment":"neutral","sentiment_score":0.03608760535717011},{"text":"Okay.","start":158.905,"end":159.405,"sentiment":"neutral","sentiment_score":0.07854196429252625},{"text":"So I still that's alright.","start":159.785,"end":163.86499,"sentiment":"neutral","sentiment_score":0.09225024282932281}],"sentiment":"neutral","sentiment_score":0.08554746806621552,"num_words":20,"start":143.52,"end":163.86499},{"sentences":[{"text":"I've still got all those details there.","start":163.86499,"end":165.89,"sentiment":"neutral","sentiment_score":0.11486995539494924},{"text":"With your job, I have 50% office work, 50% field work.","start":167.39,"end":175.56999,"sentiment":"neutral","sentiment_score":0.04314448396590623},{"text":"Yeah.","start":177.46999,"end":177.79,"sentiment":"neutral","sentiment_score":0.020785970613360405},{"text":"And it's that includes working sorry.","start":177.79,"end":178.0009,"sentiment":"neutral","sentiment_score":0.0028104030837615332},{"text":"Driving to and from the office.","start":178.0009,"end":178.78,"sentiment":"neutral","sentiment_score":-0.028971855839093525}],"sentiment":"neutral","sentiment_score":0.03685471824099941,"num_words":31,"start":163.86499,"end":178.78},{"sentences":[{"text":"Hazardous activities in your job, so working at high And no hazardous activities in your job, so working at heights, handling explosives, underground.","start":179.445,"end":198.64,"sentiment":"neutral","sentiment_score":-0.062146825634914894},{"text":"Yep.","start":209.995,"end":210.495,"sentiment":"neutral","sentiment_score":-0.02155206725001335},{"text":"So it's not above 15 meters?","start":211.75499,"end":213.855,"sentiment":"neutral","sentiment_score":-0.024437930590162676},{"text":"One Wonderful.","start":215.83499,"end":217.215,"sentiment":"neutral","sentiment_score":-0.31012238562107086},{"text":"Do you intend on changing your occupation in the next twelve months?","start":218.07999,"end":221.21999,"sentiment":"neutral","sentiment_score":-0.07637826725840569}],"sentiment":"neutral","sentiment_score":-0.0712350140622055,"num_words":44,"start":179.445,"end":221.21999},{"sentences":[{"text":"No.","start":226.0,"end":226.48,"sentiment":"neutral","sentiment_score":-0.07053829729557037},{"text":"And no second a second occupation?","start":226.48,"end":228.81999,"sentiment":"neutral","sentiment_score":-0.07411076252659161},{"text":"Do you intend to travel overseas for work or pleasure anytime soon?","start":231.43999,"end":237.63501,"sentiment":"neutral","sentiment_score":-0.039432570027808346},{"text":"No?","start":238.255,"end":238.755,"sentiment":"neutral","sentiment_score":-0.06333580613136292},{"text":"Yeah.","start":240.095,"end":240.575,"sentiment":"neutral","sentiment_score":0.012222308665513992}],"sentiment":"neutral","sentiment_score":-0.04950034334546044,"num_words":21,"start":226.0,"end":240.575},{"sentences":[{"text":"That's that's that's okay.","start":240.575,"end":243.235,"sentiment":"neutral","sentiment_score":0.11382219009101391},{"text":"And do you participate I've got here that you do gym and jet skiing.","start":244.175,"end":248.29,"sentiment":"neutral","sentiment_score":0.06229152849742344},{"text":"Is that still right?","start":248.29,"end":253.01999,"sentiment":"neutral","sentiment_score":0.018675168859772384},{"text":"Yep.","start":253.93,"end":254.43,"sentiment":"neutral","sentiment_score":-0.023432262241840363},{"text":"That's okay.","start":258.25,"end":259.15,"sentiment":"neutral","sentiment_score":0.12873054295778275}],"sentiment":"neutral","sentiment_score":0.06544398633763195,"num_words":25,"start":240.575,"end":259.15},{"sentences":[{"text":"Are you still a nonsmoker?","start":261.17502,"end":262.55502,"sentiment":"neutral","sentiment_score":-0.07238075435161591},{"text":"Have you ever taken illicit drugs?","start":265.255,"end":267.515,"sentiment":"neutral","sentiment_score":-0.15004242584109306},{"text":"Yeah.","start":275.49503,"end":275.815,"sentiment":"neutral","sentiment_score":-0.11229626834392548},{"text":"I can it is and but nothing nothing since then.","start":275.815,"end":299.285,"sentiment":"neutral","sentiment_score":-0.148758914321661},{"text":"Okay.","start":299.715,"end":300.215,"sentiment":"neutral","sentiment_score":-0.009990228340029716}],"sentiment":"neutral","sentiment_score":-0.124871042030661,"num_words":23,"start":261.17502,"end":300.215},{"sentences":[{"text":"And I have here that you drink alcohol approximately four to five glasses of wine per week every other week.","start":300.515,"end":307.97,"sentiment":"neutral","sentiment_score":-0.002237793616950511},{"text":"Is that still right?","start":307.97,"end":309.11,"sentiment":"neutral","sentiment_score":-0.013351330067962408},{"text":"Yeah.","start":311.56998,"end":312.06998,"sentiment":"neutral","sentiment_score":0.02636071667075157},{"text":"How many would you say?","start":312.12997,"end":313.50998,"sentiment":"neutral","sentiment_score":0.023855724930763246},{"text":"Okay.","start":323.825,"end":324.325,"sentiment":"neutral","sentiment_score":0.038574349135160446}],"sentiment":"neutral","sentiment_score":0.002775887027382851,"num_words":31,"start":300.515,"end":324.325},{"sentences":[{"text":"Yep.","start":329.425,"end":329.925,"sentiment":"neutral","sentiment_score":0.04415721446275711},{"text":"One glass per week.","start":330.70502,"end":334.56998,"sentiment":"neutral","sentiment_score":0.04962087795138359},{"text":"Okay.","start":334.78998,"end":335.28998,"sentiment":"neutral","sentiment_score":0.2361181378364563},{"text":"Beautiful.","start":335.34998,"end":335.84998,"sentiment":"positive","sentiment_score":0.4014930129051209},{"text":"And I have your height at a hundred and sixty nine centimeters and your weight at fifty six kilos.","start":338.15,"end":344.25,"sentiment":"neutral","sentiment_score":0.11297431117609928}],"sentiment":"neutral","sentiment_score":0.11641399189829826,"num_words":26,"start":329.425,"end":344.25},{"sentences":[{"text":"Is that right?","start":344.31,"end":345.245,"sentiment":"neutral","sentiment_score":0.10883895556131999},{"text":"Yeah.","start":346.42502,"end":346.92502,"sentiment":"neutral","sentiment_score":0.022772904485464096},{"text":"And has your I I assume you're on that one.","start":347.465,"end":354.045,"sentiment":"neutral","sentiment_score":-0.0025421586498850955},{"text":"So health wise, medical history being your immediate family for mother, brother, and sister, is there anything that's changed outside diagnosis wise your sister?","start":356.185,"end":366.26,"sentiment":"neutral","sentiment_score":-0.006129485011721651},{"text":"Okay.","start":369.2,"end":369.7,"sentiment":"neutral","sentiment_score":-0.02172447182238102}],"sentiment":"neutral","sentiment_score":0.0039752839119710885,"num_words":39,"start":344.31,"end":369.7},{"sentences":[{"text":"And it says for your own personal health, you said yes to skin conditions, yes to a thyroid condition, and yes to previous surgery, which was a tendon repair in your hand from a work accident when you were 18?","start":372.08002,"end":391.62,"sentiment":"neutral","sentiment_score":0.006631936610210687},{"text":"Yep.","start":392.08,"end":392.58,"sentiment":"neutral","sentiment_score":0.006596935912966728},{"text":"Okay.","start":392.72,"end":393.22,"sentiment":"neutral","sentiment_score":0.0076449960470199585},{"text":"Anything else that you've been diagnosed or received treatment for?","start":393.36,"end":398.65997,"sentiment":"neutral","sentiment_score":-0.030144974729046224},{"text":"So the alright.","start":400.24,"end":402.08,"sentiment":"neutral","sentiment_score":-0.04692912598450979}],"sentiment":"neutral","sentiment_score":-0.0029585041613741357,"num_words":55,"start":372.08002,"end":402.08},{"sentences":[{"text":"So the skin condition is psoriasis, and the Mild.","start":402.08,"end":410.365,"sentiment":"neutral","sentiment_score":-0.040630817206369504},{"text":"Yep.","start":410.825,"end":411.325,"sentiment":"neutral","sentiment_score":-0.022827966138720512},{"text":"Yep.","start":413.545,"end":414.045,"sentiment":"neutral","sentiment_score":-0.022992663085460663},{"text":"Yep.","start":423.24,"end":423.74,"sentiment":"neutral","sentiment_score":-0.0932522639632225},{"text":"I understand.","start":426.68,"end":427.41998,"sentiment":"neutral","sentiment_score":-0.1390693038702011}],"sentiment":"neutral","sentiment_score":-0.05592063255608082,"num_words":14,"start":402.08,"end":427.41998},{"sentences":[{"text":"And then the and I've got Graves' disease.","start":428.67502,"end":432.375,"sentiment":"neutral","sentiment_score":-0.0821070596575737},{"text":"Is that yep.","start":432.83502,"end":434.45502,"sentiment":"neutral","sentiment_score":-0.035142904768387474},{"text":"So do you have any symptoms?","start":434.67502,"end":437.255,"sentiment":"neutral","sentiment_score":-0.021937159821391106},{"text":"Nope.","start":439.475,"end":439.975,"sentiment":"neutral","sentiment_score":-0.13081108033657074},{"text":"Any yep.","start":440.44998,"end":444.71,"sentiment":"neutral","sentiment_score":-0.14339786767959595}],"sentiment":"neutral","sentiment_score":-0.06557574830949306,"num_words":20,"start":428.67502,"end":444.71},{"sentences":[{"text":"Okay.","start":450.13,"end":450.63,"sentiment":"neutral","sentiment_score":-0.05451175570487976},{"text":"And okay.","start":450.77,"end":455.35,"sentiment":"neutral","sentiment_score":-0.001049824059009552},{"text":"Fantastic.","start":455.845,"end":456.345,"sentiment":"neutral","sentiment_score":0.22008755803108215},{"text":"And with and you do you take any medication for them?","start":456.805,"end":460.985,"sentiment":"neutral","sentiment_score":0.02146955511786721},{"text":"Nope?","start":463.04498,"end":463.54498,"sentiment":"neutral","sentiment_score":-0.020851757377386093}],"sentiment":"neutral","sentiment_score":0.02367434394545853,"num_words":16,"start":450.13,"end":463.54498},{"sentences":[{"text":"Okay.","start":463.605,"end":464.005,"sentiment":"neutral","sentiment_score":0.05467270314693451},{"text":"Beautiful.","start":464.005,"end":464.505,"sentiment":"neutral","sentiment_score":0.3112557530403137},{"text":"Alright.","start":464.805,"end":465.285,"sentiment":"neutral","sentiment_score":0.2111378312110901},{"text":"That's all I needed to do.","start":465.285,"end":466.805,"sentiment":"neutral","sentiment_score":0.24062257260084152},{"text":"I will get our team onto it, and we'll start on all the other advice as well, changing the investment options and everything else we've discussed and just include it all in one.","start":466.805,"end":478.50998,"sentiment":"neutral","sentiment_score":0.242113268736637}],"sentiment":"neutral","sentiment_score":0.23834618074553354,"num_words":42,"start":463.605,"end":478.50998},{"sentences":[{"text":"Thanks.","start":481.05,"end":481.41895,"sentiment":"positive","sentiment_score":0.5922878980636597},{"text":"Thanks, Tamara, for your time.","start":481.89896,"end":483.25894,"sentiment":"positive","sentiment_score":0.6363984107971191},{"text":"I appreciate it, and have a good weekend.","start":483.25894,"end":485.03894,"sentiment":"positive","sentiment_score":0.6296737715601921},{"text":"Okay.","start":487.97894,"end":488.45895,"sentiment":"neutral","sentiment_score":0.19421431422233584},{"text":"Bye.","start":488.45895,"end":488.95895,"sentiment":"neutral","sentiment_score":0.20157967507839203}],"sentiment":"positive","sentiment_score":0.57546650711447,"num_words":16,"start":481.05,"end":488.95895}]}}]},{"alternatives":[{"transcript":"Hello. It's Mark speaking. I'm good. Thanks, though. Yeah. It's fine. I'm good. Yes. Yep. Mhmm. Yeah. Mhmm. She had the BRCA she had the BRCA gene. This is what I got tested for. So yeah. Yeah. And they weren't the best to deal with in the beginning either because they they rang me directly going through this, trying to get more information, and I thought that was sneaky as fuck. And you guys weren't too happy about it. So, yeah, if we can find another one, it might be worth a while. Yeah. That's fine. Yeah. Field. Mhmm. No. It's not. No. Like, unless you count working on scaffolds, working at heights, but, no, we what I'm doing now is not in AWPs or off ropes or anything like that. No. No. Not at all. Not in the next twelve months. No. No. No. Maybe for a honeymoon next year sometime. Just gym at the moment. I haven't jet skied for a couple of years, but I've got it in my shed. Yep. This got me last time. I was super honest about it, and I said, you know, I've done illicit drugs a handful of times. And I'm like, I think that just bit me in the fucking ass. Like, the amount of times I've done it is, like, negligible. So I don't know. I I really wanna lie with it, but just just, you know, the same as last time. Nothing for many years. No. Probably even less than that now. When I'm home, I might go through one bottle of wine over two weeks, and then the other two weeks I'm at work. But if you average that out, it's probably, like, one glass a week or one and a half glasses a week. Same. The same. Yep. Maybe I'm a bit shorter because I'm getting older. Yes. No. Nothing. Yep. Yep. No. No. It's very mild. It's a it's a very mild psoriasis. It's just sort of it's untreated. It's only when it does flare up, which is, you said, far between when it itches. I might get a topical steroid cream, but it just makes my skin hurt, so I just don't do it. Mhmm. No. No. When I was younger, it it made me quite thin and skinny, but going to the gym a lot has changed that. So I don't have any palpitations or things like that. No. Yeah. Cool. Great. That sounds good. No, Donna. Thanks very much. You too. Bye.","confidence":0.99316406,"words":[{"word":"hello","start":1.12,"end":1.4399999,"confidence":0.90966797,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.025883162394165993},{"word":"it's","start":1.4399999,"end":1.5999999,"confidence":0.79541016,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.024125991389155388},{"word":"mark","start":1.5999999,"end":1.8399999,"confidence":0.41088867,"punctuated_word":"Mark","sentiment":"neutral","sentiment_score":0.022030966356396675},{"word":"speaking","start":1.8399999,"end":2.34,"confidence":0.99902344,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.025617308914661407},{"word":"i'm","start":7.2,"end":7.44,"confidence":0.9692383,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.4144096076488495},{"word":"good","start":7.44,"end":7.68,"confidence":0.9902344,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.47009819746017456},{"word":"thanks","start":7.68,"end":8.16,"confidence":0.842041,"punctuated_word":"Thanks,","sentiment":"positive","sentiment_score":0.5215235948562622},{"word":"though","start":8.16,"end":8.66,"confidence":0.6936035,"punctuated_word":"though.","sentiment":"positive","sentiment_score":0.445284903049469},{"word":"yeah","start":17.395,"end":17.635,"confidence":0.71362305,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.057822927832603455},{"word":"it's","start":17.635,"end":17.875,"confidence":0.6607666,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.11002635955810548},{"word":"fine","start":17.875,"end":18.375,"confidence":0.98217773,"punctuated_word":"fine.","sentiment":"neutral","sentiment_score":0.08353383839130402},{"word":"i'm","start":23.474998,"end":23.715,"confidence":0.86816406,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.23090550303459167},{"word":"good","start":23.715,"end":24.215,"confidence":0.8239746,"punctuated_word":"good.","sentiment":"neutral","sentiment_score":0.2642902135848999},{"word":"yes","start":34.2,"end":34.68,"confidence":0.7080078,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.010383314453065395},{"word":"yep","start":34.68,"end":35.18,"confidence":0.86279297,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.0007660935516469181},{"word":"mhmm","start":43.32,"end":43.82,"confidence":0.92419434,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.043299637734889984},{"word":"yeah","start":48.495003,"end":48.995003,"confidence":0.9511719,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.03568883240222931},{"word":"mhmm","start":54.575,"end":55.075,"confidence":0.99902344,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.07902898639440536},{"word":"she","start":74.295006,"end":74.535,"confidence":0.55566406,"punctuated_word":"She","sentiment":"neutral","sentiment_score":-0.09467057883739471},{"word":"had","start":74.535,"end":74.775,"confidence":0.93603516,"punctuated_word":"had","sentiment":"neutral","sentiment_score":-0.09280207753181458},{"word":"the","start":74.775,"end":74.935005,"confidence":0.99121094,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1195872500538826},{"word":"brca","start":74.935005,"end":75.435005,"confidence":0.79939777,"punctuated_word":"BRCA","sentiment":"neutral","sentiment_score":-0.12619689106941223},{"word":"she","start":75.575005,"end":75.735,"confidence":0.6503906,"punctuated_word":"she","sentiment":"neutral","sentiment_score":-0.09015452861785889},{"word":"had","start":75.735,"end":75.975006,"confidence":0.99121094,"punctuated_word":"had","sentiment":"neutral","sentiment_score":-0.11578376591205596},{"word":"the","start":75.975006,"end":76.135,"confidence":0.9760742,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.12309229373931883},{"word":"brca","start":76.135,"end":76.455,"confidence":0.9977214,"punctuated_word":"BRCA","sentiment":"neutral","sentiment_score":-0.11147820949554443},{"word":"gene","start":76.455,"end":76.955,"confidence":0.9711914,"punctuated_word":"gene.","sentiment":"neutral","sentiment_score":-0.07300186157226562},{"word":"this","start":77.575005,"end":77.815,"confidence":0.9790039,"punctuated_word":"This","sentiment":"neutral","sentiment_score":-0.028088511899113655},{"word":"is","start":77.815,"end":77.975006,"confidence":0.9980469,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.029119985178112984},{"word":"what","start":77.975006,"end":78.135,"confidence":0.9980469,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.02916380576789379},{"word":"i","start":78.135,"end":78.215004,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.02634435147047043},{"word":"got","start":78.215004,"end":78.535,"confidence":0.9980469,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.02815575897693634},{"word":"tested","start":78.535,"end":79.015,"confidence":0.984375,"punctuated_word":"tested","sentiment":"neutral","sentiment_score":-0.045501481741666794},{"word":"for","start":79.015,"end":79.515,"confidence":0.85058594,"punctuated_word":"for.","sentiment":"neutral","sentiment_score":-0.02936382219195366},{"word":"so","start":80.215004,"end":80.715004,"confidence":0.96777344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.025416109710931774},{"word":"yeah","start":80.935005,"end":81.435005,"confidence":0.95825195,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.0187543835490942},{"word":"yeah","start":97.14,"end":97.64,"confidence":0.82592773,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.0944228619337082},{"word":"and","start":98.82,"end":98.979996,"confidence":0.9863281,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.117495596408844},{"word":"they","start":98.979996,"end":99.22,"confidence":0.9770508,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.19028612971305847},{"word":"weren't","start":99.22,"end":99.53999,"confidence":0.99609375,"punctuated_word":"weren't","sentiment":"neutral","sentiment_score":-0.18263810873031616},{"word":"the","start":99.53999,"end":99.7,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.21314288675785065},{"word":"best","start":99.7,"end":100.02,"confidence":1.0,"punctuated_word":"best","sentiment":"neutral","sentiment_score":-0.1935078501701355},{"word":"to","start":100.02,"end":100.18,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.1986732631921768},{"word":"deal","start":100.18,"end":100.42,"confidence":0.99902344,"punctuated_word":"deal","sentiment":"neutral","sentiment_score":-0.24864593148231504},{"word":"with","start":100.42,"end":100.74,"confidence":0.9980469,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.23395046591758728},{"word":"in","start":100.74,"end":100.899994,"confidence":0.9941406,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.17968061566352844},{"word":"the","start":100.899994,"end":101.06,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1931176334619522},{"word":"beginning","start":101.06,"end":101.56,"confidence":1.0,"punctuated_word":"beginning","sentiment":"neutral","sentiment_score":-0.21677476167678833},{"word":"either","start":101.619995,"end":101.939995,"confidence":0.9760742,"punctuated_word":"either","sentiment":"neutral","sentiment_score":-0.20090551674365997},{"word":"because","start":101.939995,"end":102.18,"confidence":0.8310547,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.16292807459831238},{"word":"they","start":102.18,"end":102.615,"confidence":0.96777344,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.21770736575126648},{"word":"they","start":102.615,"end":102.775,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.19896888732910156},{"word":"rang","start":102.775,"end":103.015,"confidence":0.97509766,"punctuated_word":"rang","sentiment":"neutral","sentiment_score":-0.1510488986968994},{"word":"me","start":103.015,"end":103.515,"confidence":0.9970703,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.1257302463054657},{"word":"directly","start":105.814995,"end":106.314995,"confidence":0.9980469,"punctuated_word":"directly","sentiment":"neutral","sentiment_score":-0.14786529541015625},{"word":"going","start":106.375,"end":106.615,"confidence":0.8642578,"punctuated_word":"going","sentiment":"neutral","sentiment_score":-0.2648927569389343},{"word":"through","start":106.615,"end":106.935,"confidence":1.0,"punctuated_word":"through","sentiment":"neutral","sentiment_score":-0.27880939841270447},{"word":"this","start":106.935,"end":107.335,"confidence":0.89941406,"punctuated_word":"this,","sentiment":"neutral","sentiment_score":-0.30333009362220764},{"word":"trying","start":107.335,"end":107.575,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.334203839302063},{"word":"to","start":107.575,"end":107.735,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.3202434182167053},{"word":"get","start":107.735,"end":107.895,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.29725512862205505},{"word":"more","start":107.895,"end":108.134995,"confidence":1.0,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.25694549083709717},{"word":"information","start":108.134995,"end":108.634995,"confidence":0.9230957,"punctuated_word":"information,","sentiment":"neutral","sentiment_score":-0.2639637589454651},{"word":"and","start":108.695,"end":108.854996,"confidence":1.0,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.35472601652145386},{"word":"i","start":108.854996,"end":108.935,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.5057873129844666},{"word":"thought","start":108.935,"end":109.174995,"confidence":0.9970703,"punctuated_word":"thought","sentiment":"negative","sentiment_score":-0.5618919730186462},{"word":"that","start":109.174995,"end":109.335,"confidence":0.99902344,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.5218411087989807},{"word":"was","start":109.335,"end":109.575,"confidence":0.9980469,"punctuated_word":"was","sentiment":"negative","sentiment_score":-0.5585631132125854},{"word":"sneaky","start":109.575,"end":109.975,"confidence":0.99121094,"punctuated_word":"sneaky","sentiment":"negative","sentiment_score":-0.5375849604606628},{"word":"as","start":109.975,"end":110.134995,"confidence":0.98828125,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.5810545682907104},{"word":"fuck","start":110.134995,"end":110.634995,"confidence":0.9577637,"punctuated_word":"fuck.","sentiment":"negative","sentiment_score":-0.5556989908218384},{"word":"and","start":110.935,"end":111.435,"confidence":0.96777344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.182698518037796},{"word":"you","start":113.415,"end":113.575,"confidence":0.8364258,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.5702140927314758},{"word":"guys","start":113.575,"end":113.895,"confidence":0.99902344,"punctuated_word":"guys","sentiment":"negative","sentiment_score":-0.5220059156417847},{"word":"weren't","start":113.895,"end":114.134995,"confidence":0.99609375,"punctuated_word":"weren't","sentiment":"negative","sentiment_score":-0.676318347454071},{"word":"too","start":114.134995,"end":114.375,"confidence":0.9970703,"punctuated_word":"too","sentiment":"negative","sentiment_score":-0.6431829929351807},{"word":"happy","start":114.375,"end":114.695,"confidence":1.0,"punctuated_word":"happy","sentiment":"negative","sentiment_score":-0.6585763096809387},{"word":"about","start":114.695,"end":114.935,"confidence":0.99902344,"punctuated_word":"about","sentiment":"negative","sentiment_score":-0.7561386227607727},{"word":"it","start":114.935,"end":115.095,"confidence":0.9797363,"punctuated_word":"it.","sentiment":"negative","sentiment_score":-0.6992612481117249},{"word":"so","start":115.095,"end":115.255,"confidence":0.8964844,"punctuated_word":"So,","sentiment":"neutral","sentiment_score":-0.08433030545711517},{"word":"yeah","start":115.255,"end":115.494995,"confidence":0.9926758,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":0.09577266871929167},{"word":"if","start":115.494995,"end":115.655,"confidence":0.9980469,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.097970649600029},{"word":"we","start":115.655,"end":115.814995,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.015232458710670471},{"word":"can","start":115.814995,"end":115.975,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.060421913862228394},{"word":"find","start":115.975,"end":116.295,"confidence":1.0,"punctuated_word":"find","sentiment":"neutral","sentiment_score":-0.04885759949684143},{"word":"another","start":116.295,"end":116.615,"confidence":1.0,"punctuated_word":"another","sentiment":"neutral","sentiment_score":-0.041972726583480835},{"word":"one","start":116.615,"end":116.854996,"confidence":0.9719238,"punctuated_word":"one,","sentiment":"neutral","sentiment_score":0.04830797761678696},{"word":"it","start":116.854996,"end":117.015,"confidence":0.97509766,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.12045305967330933},{"word":"might","start":117.015,"end":117.174995,"confidence":1.0,"punctuated_word":"might","sentiment":"neutral","sentiment_score":0.1462710052728653},{"word":"be","start":117.174995,"end":117.575,"confidence":0.99902344,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.1253291219472885},{"word":"worth","start":117.575,"end":117.814995,"confidence":0.99316406,"punctuated_word":"worth","sentiment":"neutral","sentiment_score":0.08302658796310425},{"word":"a","start":117.814995,"end":117.975,"confidence":0.8178711,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.06214567646384239},{"word":"while","start":117.975,"end":118.475,"confidence":0.99902344,"punctuated_word":"while.","sentiment":"neutral","sentiment_score":0.054030872881412506},{"word":"yeah","start":127.729996,"end":127.97,"confidence":0.9880371,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.0783444195985794},{"word":"that's","start":127.97,"end":128.37,"confidence":1.0,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.15917906165122986},{"word":"fine","start":128.37,"end":128.87,"confidence":0.99902344,"punctuated_word":"fine.","sentiment":"neutral","sentiment_score":0.190871462225914},{"word":"yeah","start":141.705,"end":142.205,"confidence":0.93969727,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.039718322455883026},{"word":"field","start":175.09,"end":175.59,"confidence":0.59228516,"punctuated_word":"Field.","sentiment":"neutral","sentiment_score":0.018232842907309532},{"word":"mhmm","start":176.20999,"end":176.70999,"confidence":0.9013672,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.013366631232202051},{"word":"no","start":185.145,"end":185.645,"confidence":0.87646484,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.06845971941947937},{"word":"it's","start":189.705,"end":189.945,"confidence":0.9794922,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.07681264728307724},{"word":"not","start":189.945,"end":190.445,"confidence":0.986084,"punctuated_word":"not.","sentiment":"neutral","sentiment_score":-0.07921232283115387},{"word":"no","start":190.905,"end":191.405,"confidence":0.7998047,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.07759178429841995},{"word":"like","start":201.2,"end":201.44,"confidence":0.95458984,"punctuated_word":"Like,","sentiment":"neutral","sentiment_score":-0.06221216544508934},{"word":"unless","start":201.44,"end":201.92,"confidence":0.97802734,"punctuated_word":"unless","sentiment":"neutral","sentiment_score":-0.07073913514614105},{"word":"you","start":201.92,"end":202.0,"confidence":0.96435547,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.06005758047103882},{"word":"count","start":202.0,"end":202.4,"confidence":0.49414062,"punctuated_word":"count","sentiment":"neutral","sentiment_score":-0.04433928430080414},{"word":"working","start":202.4,"end":202.79999,"confidence":0.9941406,"punctuated_word":"working","sentiment":"neutral","sentiment_score":-0.06483076512813568},{"word":"on","start":202.79999,"end":203.04,"confidence":0.99902344,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.07806278020143509},{"word":"scaffolds","start":203.04,"end":203.54,"confidence":0.85823566,"punctuated_word":"scaffolds,","sentiment":"neutral","sentiment_score":-0.06657715141773224},{"word":"working","start":203.68,"end":204.08,"confidence":0.9970703,"punctuated_word":"working","sentiment":"neutral","sentiment_score":-0.06528780609369278},{"word":"at","start":204.08,"end":204.23999,"confidence":0.97314453,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.07892827689647675},{"word":"heights","start":204.23999,"end":204.56,"confidence":0.64038086,"punctuated_word":"heights,","sentiment":"neutral","sentiment_score":-0.0747380182147026},{"word":"but","start":204.56,"end":204.72,"confidence":0.7056885,"punctuated_word":"but,","sentiment":"neutral","sentiment_score":-0.06028114631772041},{"word":"no","start":204.72,"end":204.87999,"confidence":0.9370117,"punctuated_word":"no,","sentiment":"neutral","sentiment_score":-0.09793953597545624},{"word":"we","start":204.87999,"end":205.12,"confidence":0.55908203,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.07087359577417374},{"word":"what","start":205.51999,"end":205.76,"confidence":0.99902344,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.08525489270687103},{"word":"i'm","start":205.76,"end":205.92,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.08240360021591187},{"word":"doing","start":205.92,"end":206.23999,"confidence":1.0,"punctuated_word":"doing","sentiment":"neutral","sentiment_score":-0.07283337414264679},{"word":"now","start":206.23999,"end":206.48,"confidence":1.0,"punctuated_word":"now","sentiment":"neutral","sentiment_score":-0.08036208897829056},{"word":"is","start":206.48,"end":206.72,"confidence":0.9970703,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.08402100950479507},{"word":"not","start":206.72,"end":206.95999,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.07444916665554047},{"word":"in","start":206.95999,"end":207.36,"confidence":0.9873047,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.08416986465454102},{"word":"awps","start":207.36,"end":207.86,"confidence":0.6748047,"punctuated_word":"AWPs","sentiment":"neutral","sentiment_score":-0.0831599161028862},{"word":"or","start":208.4,"end":208.9,"confidence":0.98291016,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.08444768190383911},{"word":"off","start":209.44,"end":209.68,"confidence":0.43847656,"punctuated_word":"off","sentiment":"neutral","sentiment_score":-0.06119954586029053},{"word":"ropes","start":209.68,"end":210.0,"confidence":0.88183594,"punctuated_word":"ropes","sentiment":"neutral","sentiment_score":-0.061957161873579025},{"word":"or","start":210.0,"end":210.15999,"confidence":0.9941406,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.02623183466494083},{"word":"anything","start":210.15999,"end":210.56,"confidence":1.0,"punctuated_word":"anything","sentiment":"neutral","sentiment_score":-0.03586748242378235},{"word":"like","start":210.56,"end":210.79999,"confidence":0.99902344,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.044928766787052155},{"word":"that","start":210.79999,"end":211.29999,"confidence":0.9995117,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.029974348843097687},{"word":"no","start":214.48,"end":214.935,"confidence":0.9926758,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.18845334649086},{"word":"no","start":215.175,"end":215.415,"confidence":0.9343262,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.22014686465263367},{"word":"not","start":215.415,"end":215.915,"confidence":0.97802734,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":-0.31900250911712646},{"word":"at","start":221.095,"end":221.595,"confidence":0.9941406,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.04583841562271118},{"word":"all","start":223.015,"end":223.415,"confidence":1.0,"punctuated_word":"all.","sentiment":"neutral","sentiment_score":-0.038524482399225235},{"word":"not","start":223.415,"end":223.575,"confidence":0.8144531,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":-0.11583418399095537},{"word":"in","start":223.575,"end":223.655,"confidence":0.98095703,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.08248838037252426},{"word":"the","start":223.655,"end":223.815,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.08145446330308914},{"word":"next","start":223.815,"end":224.055,"confidence":0.9970703,"punctuated_word":"next","sentiment":"neutral","sentiment_score":-0.10212484002113342},{"word":"twelve","start":224.055,"end":224.375,"confidence":0.99902344,"punctuated_word":"twelve","sentiment":"neutral","sentiment_score":-0.10756160318851472},{"word":"months","start":224.375,"end":224.775,"confidence":0.986084,"punctuated_word":"months.","sentiment":"neutral","sentiment_score":-0.09644296765327454},{"word":"no","start":224.775,"end":225.275,"confidence":0.99658203,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.08816584944725037},{"word":"no","start":229.895,"end":230.395,"confidence":0.98168945,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.06197946518659592},{"word":"no","start":236.8,"end":237.3,"confidence":0.99902344,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.0590461865067482},{"word":"maybe","start":237.92,"end":238.32,"confidence":0.9980469,"punctuated_word":"Maybe","sentiment":"neutral","sentiment_score":-0.054996926337480545},{"word":"for","start":238.32,"end":238.56,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.03580901771783829},{"word":"a","start":238.56,"end":238.64,"confidence":0.95166016,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.02842576801776886},{"word":"honeymoon","start":238.64,"end":239.14,"confidence":1.0,"punctuated_word":"honeymoon","sentiment":"neutral","sentiment_score":-0.019850753247737885},{"word":"next","start":239.84001,"end":240.08,"confidence":0.91503906,"punctuated_word":"next","sentiment":"neutral","sentiment_score":-0.03046179376542568},{"word":"year","start":240.08,"end":240.40001,"confidence":1.0,"punctuated_word":"year","sentiment":"neutral","sentiment_score":-0.040325842797756195},{"word":"sometime","start":240.40001,"end":240.90001,"confidence":0.935791,"punctuated_word":"sometime.","sentiment":"neutral","sentiment_score":0.0234537310898304},{"word":"just","start":251.735,"end":252.135,"confidence":0.54052734,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.004743864759802818},{"word":"gym","start":252.135,"end":252.375,"confidence":0.6748047,"punctuated_word":"gym","sentiment":"neutral","sentiment_score":0.0424070879817009},{"word":"at","start":252.375,"end":252.61499,"confidence":0.9980469,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.00872764177620411},{"word":"the","start":252.61499,"end":252.69499,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.012914059683680534},{"word":"moment","start":252.69499,"end":253.19499,"confidence":0.9946289,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":-0.0034598521888256073},{"word":"i","start":253.495,"end":253.735,"confidence":0.8774414,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.04929090291261673},{"word":"haven't","start":253.735,"end":253.97499,"confidence":0.9543457,"punctuated_word":"haven't","sentiment":"neutral","sentiment_score":-0.03761500120162964},{"word":"jet","start":253.97499,"end":254.295,"confidence":0.6894531,"punctuated_word":"jet","sentiment":"neutral","sentiment_score":-0.020416319370269775},{"word":"skied","start":254.295,"end":254.61499,"confidence":0.9589844,"punctuated_word":"skied","sentiment":"neutral","sentiment_score":-0.013299690559506416},{"word":"for","start":254.61499,"end":254.775,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.028750229626893997},{"word":"a","start":254.775,"end":254.935,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.03314914554357529},{"word":"couple","start":254.935,"end":255.25499,"confidence":1.0,"punctuated_word":"couple","sentiment":"neutral","sentiment_score":-0.03833075240254402},{"word":"of","start":255.25499,"end":255.33499,"confidence":0.8691406,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.03724401444196701},{"word":"years","start":255.33499,"end":255.655,"confidence":0.98657227,"punctuated_word":"years,","sentiment":"neutral","sentiment_score":-0.03441207483410835},{"word":"but","start":255.655,"end":256.055,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.023857317864894867},{"word":"i've","start":256.055,"end":256.135,"confidence":0.9819336,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.02833769284188747},{"word":"got","start":256.135,"end":256.375,"confidence":0.984375,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.030247800052165985},{"word":"it","start":256.375,"end":256.455,"confidence":0.9873047,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.023491106927394867},{"word":"in","start":256.455,"end":256.695,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.027698751538991928},{"word":"my","start":256.695,"end":256.85498,"confidence":0.99902344,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.023810915648937225},{"word":"shed","start":256.85498,"end":257.35498,"confidence":0.99902344,"punctuated_word":"shed.","sentiment":"neutral","sentiment_score":-0.02172374725341797},{"word":"yep","start":263.48,"end":263.98,"confidence":0.84472656,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.047559238970279694},{"word":"this","start":269.32,"end":269.64,"confidence":0.9707031,"punctuated_word":"This","sentiment":"neutral","sentiment_score":-0.21452857553958893},{"word":"got","start":269.64,"end":269.8,"confidence":0.9873047,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.23739418387413025},{"word":"me","start":269.8,"end":270.2,"confidence":0.99902344,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.2107794284820557},{"word":"last","start":270.2,"end":270.44,"confidence":0.9838867,"punctuated_word":"last","sentiment":"neutral","sentiment_score":-0.16808335483074188},{"word":"time","start":270.44,"end":270.84,"confidence":0.9838867,"punctuated_word":"time.","sentiment":"neutral","sentiment_score":-0.23925209045410156},{"word":"i","start":270.84,"end":270.92,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.19872264564037323},{"word":"was","start":270.92,"end":271.24,"confidence":0.99902344,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.15381982922554016},{"word":"super","start":271.24,"end":271.72,"confidence":1.0,"punctuated_word":"super","sentiment":"neutral","sentiment_score":-0.2000773847103119},{"word":"honest","start":271.72,"end":272.12,"confidence":1.0,"punctuated_word":"honest","sentiment":"neutral","sentiment_score":-0.21387514472007751},{"word":"about","start":272.12,"end":272.44,"confidence":1.0,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.1553918868303299},{"word":"it","start":272.44,"end":272.68,"confidence":0.79174805,"punctuated_word":"it,","sentiment":"neutral","sentiment_score":-0.1247694343328476},{"word":"and","start":272.68,"end":272.92,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.11239143460988998},{"word":"i","start":272.92,"end":273.08,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.08196583390235901},{"word":"said","start":273.08,"end":273.32,"confidence":0.99609375,"punctuated_word":"said,","sentiment":"neutral","sentiment_score":-0.08362698554992676},{"word":"you","start":273.32,"end":273.4,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.08101658523082733},{"word":"know","start":273.4,"end":273.64,"confidence":0.99902344,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.0686124861240387},{"word":"i've","start":273.64,"end":273.88,"confidence":0.7442627,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.05990954488515854},{"word":"done","start":273.88,"end":274.38,"confidence":0.99902344,"punctuated_word":"done","sentiment":"neutral","sentiment_score":-0.06835629045963287},{"word":"illicit","start":275.39502,"end":275.795,"confidence":0.9819336,"punctuated_word":"illicit","sentiment":"neutral","sentiment_score":-0.10556526482105257},{"word":"drugs","start":275.795,"end":276.295,"confidence":1.0,"punctuated_word":"drugs","sentiment":"neutral","sentiment_score":-0.17155513167381287},{"word":"a","start":276.43503,"end":276.67502,"confidence":0.9667969,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.21367216110229492},{"word":"handful","start":276.67502,"end":277.17502,"confidence":0.9951172,"punctuated_word":"handful","sentiment":"neutral","sentiment_score":-0.2910931408405304},{"word":"of","start":277.315,"end":277.475,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.2639216184616089},{"word":"times","start":277.475,"end":277.975,"confidence":0.9094238,"punctuated_word":"times.","sentiment":"neutral","sentiment_score":-0.2186371088027954},{"word":"and","start":278.43503,"end":278.67502,"confidence":0.99902344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.27368882298469543},{"word":"i'm","start":278.67502,"end":278.83502,"confidence":0.99902344,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.32754889130592346},{"word":"like","start":278.83502,"end":279.15503,"confidence":0.9765625,"punctuated_word":"like,","sentiment":"negative","sentiment_score":-0.35099512338638306},{"word":"i","start":279.15503,"end":279.23502,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.3739160895347595},{"word":"think","start":279.23502,"end":279.39502,"confidence":0.9941406,"punctuated_word":"think","sentiment":"negative","sentiment_score":-0.3849793076515198},{"word":"that","start":279.39502,"end":279.635,"confidence":0.9902344,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.423290491104126},{"word":"just","start":279.635,"end":279.875,"confidence":0.96972656,"punctuated_word":"just","sentiment":"negative","sentiment_score":-0.4196149408817291},{"word":"bit","start":279.875,"end":280.11502,"confidence":0.9160156,"punctuated_word":"bit","sentiment":"negative","sentiment_score":-0.5006848573684692},{"word":"me","start":280.11502,"end":280.27502,"confidence":0.9980469,"punctuated_word":"me","sentiment":"negative","sentiment_score":-0.5335468053817749},{"word":"in","start":280.27502,"end":280.43503,"confidence":1.0,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.5155001282691956},{"word":"the","start":280.43503,"end":280.515,"confidence":0.9902344,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4844292998313904},{"word":"fucking","start":280.515,"end":280.99503,"confidence":0.9970703,"punctuated_word":"fucking","sentiment":"negative","sentiment_score":-0.5754141211509705},{"word":"ass","start":280.99503,"end":281.315,"confidence":0.9042969,"punctuated_word":"ass.","sentiment":"negative","sentiment_score":-0.4471944272518158},{"word":"like","start":281.315,"end":281.71503,"confidence":0.9970703,"punctuated_word":"Like,","sentiment":"neutral","sentiment_score":-0.2894049286842346},{"word":"the","start":281.71503,"end":281.875,"confidence":0.99609375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.3150796592235565},{"word":"amount","start":281.875,"end":282.195,"confidence":0.9970703,"punctuated_word":"amount","sentiment":"negative","sentiment_score":-0.337074875831604},{"word":"of","start":282.195,"end":282.27502,"confidence":0.99609375,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.3007734715938568},{"word":"times","start":282.27502,"end":282.595,"confidence":0.97314453,"punctuated_word":"times","sentiment":"neutral","sentiment_score":-0.2719530165195465},{"word":"i've","start":282.595,"end":282.83502,"confidence":0.9951172,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.2761402130126953},{"word":"done","start":282.83502,"end":283.075,"confidence":1.0,"punctuated_word":"done","sentiment":"neutral","sentiment_score":-0.2610403895378113},{"word":"it","start":283.075,"end":283.315,"confidence":0.9941406,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.3227267861366272},{"word":"is","start":283.315,"end":283.55502,"confidence":0.9790039,"punctuated_word":"is,","sentiment":"negative","sentiment_score":-0.36685067415237427},{"word":"like","start":283.55502,"end":284.035,"confidence":1.0,"punctuated_word":"like,","sentiment":"negative","sentiment_score":-0.36059433221817017},{"word":"negligible","start":284.035,"end":284.535,"confidence":0.9526367,"punctuated_word":"negligible.","sentiment":"negative","sentiment_score":-0.3933232426643371},{"word":"so","start":285.15503,"end":285.65503,"confidence":0.99121094,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.2340216338634491},{"word":"i","start":286.195,"end":286.27502,"confidence":0.80615234,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.26177582144737244},{"word":"don't","start":286.27502,"end":286.515,"confidence":0.9970703,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.2566632628440857},{"word":"know","start":286.515,"end":286.755,"confidence":0.9941406,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":-0.2863897681236267},{"word":"i","start":286.755,"end":286.99503,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.35245683789253235},{"word":"i","start":286.99503,"end":287.475,"confidence":0.7260742,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.31436482071876526},{"word":"really","start":287.475,"end":287.795,"confidence":0.7651367,"punctuated_word":"really","sentiment":"negative","sentiment_score":-0.3389141857624054},{"word":"wanna","start":287.795,"end":288.11502,"confidence":0.9819336,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":-0.32191309332847595},{"word":"lie","start":288.11502,"end":288.355,"confidence":0.9760742,"punctuated_word":"lie","sentiment":"neutral","sentiment_score":-0.23973047733306885},{"word":"with","start":288.355,"end":288.515,"confidence":0.9951172,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.29886746406555176},{"word":"it","start":288.515,"end":288.595,"confidence":0.86694336,"punctuated_word":"it,","sentiment":"neutral","sentiment_score":-0.26790204644203186},{"word":"but","start":288.595,"end":288.915,"confidence":0.984375,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.19894692301750183},{"word":"just","start":288.915,"end":289.26,"confidence":0.9404297,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.18983715772628784},{"word":"just","start":289.34,"end":289.42,"confidence":0.76538086,"punctuated_word":"just,","sentiment":"neutral","sentiment_score":-0.1852543354034424},{"word":"you","start":289.42,"end":289.92,"confidence":0.95703125,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.19782426953315735},{"word":"know","start":290.94,"end":291.44,"confidence":0.9951172,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.19433867931365967},{"word":"the","start":291.5,"end":291.66,"confidence":0.8720703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.18777471780776975},{"word":"same","start":291.66,"end":291.90002,"confidence":0.99121094,"punctuated_word":"same","sentiment":"neutral","sentiment_score":-0.22005781531333923},{"word":"as","start":291.90002,"end":292.22,"confidence":0.9902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.21281008422374725},{"word":"last","start":292.22,"end":292.54,"confidence":0.55371094,"punctuated_word":"last","sentiment":"neutral","sentiment_score":-0.16209442913532257},{"word":"time","start":292.54,"end":293.04,"confidence":0.9980469,"punctuated_word":"time.","sentiment":"neutral","sentiment_score":-0.1843484789133072},{"word":"nothing","start":296.06,"end":296.54,"confidence":0.9951172,"punctuated_word":"Nothing","sentiment":"neutral","sentiment_score":-0.19433921575546265},{"word":"for","start":296.54,"end":296.78,"confidence":0.9790039,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.1707577258348465},{"word":"many","start":296.78,"end":297.1,"confidence":1.0,"punctuated_word":"many","sentiment":"neutral","sentiment_score":-0.186501607298851},{"word":"years","start":297.1,"end":297.6,"confidence":0.9946289,"punctuated_word":"years.","sentiment":"neutral","sentiment_score":-0.18926586210727692},{"word":"no","start":297.66,"end":298.16,"confidence":0.9946289,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.17340753972530365},{"word":"probably","start":309.105,"end":309.505,"confidence":0.97265625,"punctuated_word":"Probably","sentiment":"neutral","sentiment_score":-0.14287781715393066},{"word":"even","start":309.505,"end":309.825,"confidence":0.8769531,"punctuated_word":"even","sentiment":"neutral","sentiment_score":-0.13786162436008453},{"word":"less","start":309.825,"end":310.065,"confidence":0.99902344,"punctuated_word":"less","sentiment":"neutral","sentiment_score":-0.08634842187166214},{"word":"than","start":310.065,"end":310.225,"confidence":0.99902344,"punctuated_word":"than","sentiment":"neutral","sentiment_score":-0.1269642859697342},{"word":"that","start":310.225,"end":310.465,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.10081011056900024},{"word":"now","start":310.465,"end":310.965,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":-0.10709065198898315},{"word":"when","start":316.25,"end":316.49,"confidence":0.67529297,"punctuated_word":"When","sentiment":"neutral","sentiment_score":0.03255250304937363},{"word":"i'm","start":316.49,"end":316.72998,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.023201748728752136},{"word":"home","start":316.72998,"end":317.21,"confidence":0.99316406,"punctuated_word":"home,","sentiment":"neutral","sentiment_score":0.012467876076698303},{"word":"i","start":317.21,"end":317.37,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.01907393708825111},{"word":"might","start":317.37,"end":317.87,"confidence":0.99902344,"punctuated_word":"might","sentiment":"neutral","sentiment_score":0.019310876727104187},{"word":"go","start":318.00998,"end":318.33,"confidence":1.0,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.034533143043518066},{"word":"through","start":318.33,"end":318.72998,"confidence":1.0,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.028531618416309357},{"word":"one","start":318.72998,"end":318.97,"confidence":1.0,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.028215181082487103},{"word":"bottle","start":318.97,"end":319.28998,"confidence":1.0,"punctuated_word":"bottle","sentiment":"neutral","sentiment_score":0.009697921574115751},{"word":"of","start":319.28998,"end":319.53,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.0168604739010334},{"word":"wine","start":319.53,"end":319.93,"confidence":0.9980469,"punctuated_word":"wine","sentiment":"neutral","sentiment_score":0.016748785972595215},{"word":"over","start":319.93,"end":320.16998,"confidence":0.99902344,"punctuated_word":"over","sentiment":"neutral","sentiment_score":0.03009061887860298},{"word":"two","start":320.16998,"end":320.41,"confidence":1.0,"punctuated_word":"two","sentiment":"neutral","sentiment_score":0.012620873749256134},{"word":"weeks","start":320.41,"end":320.72998,"confidence":0.7895508,"punctuated_word":"weeks,","sentiment":"neutral","sentiment_score":0.016016356647014618},{"word":"and","start":320.72998,"end":320.88998,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.014078695327043532},{"word":"then","start":320.88998,"end":321.13,"confidence":0.99902344,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.014763537794351578},{"word":"the","start":321.13,"end":321.21,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.015586603432893751},{"word":"other","start":321.21,"end":321.44998,"confidence":0.99902344,"punctuated_word":"other","sentiment":"neutral","sentiment_score":0.01347629725933075},{"word":"two","start":321.44998,"end":321.69,"confidence":1.0,"punctuated_word":"two","sentiment":"neutral","sentiment_score":0.014576774090528488},{"word":"weeks","start":321.69,"end":322.00998,"confidence":1.0,"punctuated_word":"weeks","sentiment":"neutral","sentiment_score":0.014927130192518234},{"word":"i'm","start":322.00998,"end":322.16998,"confidence":0.7832031,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.000312720745569095},{"word":"at","start":322.16998,"end":322.41,"confidence":1.0,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.0025176890194416046},{"word":"work","start":322.41,"end":322.91,"confidence":0.99560547,"punctuated_word":"work.","sentiment":"neutral","sentiment_score":0.0004940759390592575},{"word":"but","start":323.69,"end":323.93,"confidence":0.55371094,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.026540342718362808},{"word":"if","start":323.93,"end":324.00998,"confidence":0.9790039,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.039711564779281616},{"word":"you","start":324.00998,"end":324.16998,"confidence":0.99609375,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.03703039884567261},{"word":"average","start":324.16998,"end":324.49,"confidence":0.9873047,"punctuated_word":"average","sentiment":"neutral","sentiment_score":0.05581175535917282},{"word":"that","start":324.49,"end":324.72998,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.05401567369699478},{"word":"out","start":324.72998,"end":324.88998,"confidence":0.9946289,"punctuated_word":"out,","sentiment":"neutral","sentiment_score":0.03855552896857262},{"word":"it's","start":324.88998,"end":325.13,"confidence":1.0,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.03872644528746605},{"word":"probably","start":325.13,"end":325.44998,"confidence":0.88427734,"punctuated_word":"probably,","sentiment":"neutral","sentiment_score":0.034765005111694336},{"word":"like","start":325.44998,"end":325.77,"confidence":0.99853516,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.039228655397892},{"word":"one","start":325.77,"end":326.09,"confidence":0.99902344,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.03967362642288208},{"word":"glass","start":326.09,"end":326.41,"confidence":0.9980469,"punctuated_word":"glass","sentiment":"neutral","sentiment_score":0.036512311547994614},{"word":"a","start":326.41,"end":326.56998,"confidence":0.99121094,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.042286574840545654},{"word":"week","start":326.56998,"end":326.88998,"confidence":0.99902344,"punctuated_word":"week","sentiment":"neutral","sentiment_score":0.03552684560418129},{"word":"or","start":326.88998,"end":327.13,"confidence":0.9716797,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.039038266986608505},{"word":"one","start":327.13,"end":327.37,"confidence":1.0,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.04022066667675972},{"word":"and","start":327.37,"end":327.53,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.02103796973824501},{"word":"a","start":327.53,"end":327.61,"confidence":0.9941406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.03409495949745178},{"word":"half","start":327.61,"end":327.93,"confidence":1.0,"punctuated_word":"half","sentiment":"neutral","sentiment_score":0.04329894110560417},{"word":"glasses","start":327.93,"end":328.41,"confidence":0.94970703,"punctuated_word":"glasses","sentiment":"neutral","sentiment_score":0.029547810554504395},{"word":"a","start":328.41,"end":328.56998,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.033652693033218384},{"word":"week","start":328.56998,"end":329.06998,"confidence":0.9946289,"punctuated_word":"week.","sentiment":"neutral","sentiment_score":0.01307869888842106},{"word":"same","start":345.03,"end":345.53,"confidence":0.8327637,"punctuated_word":"Same.","sentiment":"neutral","sentiment_score":0.06122608482837677},{"word":"the","start":345.59,"end":345.83002,"confidence":0.3527832,"punctuated_word":"The","sentiment":"neutral","sentiment_score":0.03879740834236145},{"word":"same","start":345.83002,"end":346.31,"confidence":0.99316406,"punctuated_word":"same.","sentiment":"neutral","sentiment_score":0.06510307639837265},{"word":"yep","start":346.31,"end":346.81,"confidence":0.9863281,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.04770101234316826},{"word":"maybe","start":347.51,"end":347.91,"confidence":0.9838867,"punctuated_word":"Maybe","sentiment":"neutral","sentiment_score":-0.02206853404641151},{"word":"i'm","start":347.91,"end":348.07,"confidence":0.99560547,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.03372140973806381},{"word":"a","start":348.07,"end":348.15,"confidence":0.99609375,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.06501458585262299},{"word":"bit","start":348.15,"end":348.39,"confidence":0.9980469,"punctuated_word":"bit","sentiment":"neutral","sentiment_score":-0.08355177938938141},{"word":"shorter","start":348.39,"end":348.79,"confidence":0.98535156,"punctuated_word":"shorter","sentiment":"neutral","sentiment_score":-0.04563019052147865},{"word":"because","start":348.79,"end":349.03,"confidence":0.90722656,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.06200416013598442},{"word":"i'm","start":349.03,"end":349.19,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.05359355732798576},{"word":"getting","start":349.19,"end":349.51,"confidence":1.0,"punctuated_word":"getting","sentiment":"neutral","sentiment_score":-0.09340471774339676},{"word":"older","start":349.51,"end":350.01,"confidence":0.9980469,"punctuated_word":"older.","sentiment":"neutral","sentiment_score":-0.03952991962432861},{"word":"yes","start":354.39,"end":354.89,"confidence":0.8215332,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.04807581007480621},{"word":"no","start":367.105,"end":367.605,"confidence":0.9807129,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.1308024376630783},{"word":"nothing","start":367.665,"end":368.165,"confidence":0.99365234,"punctuated_word":"Nothing.","sentiment":"neutral","sentiment_score":-0.07693665474653244},{"word":"yep","start":390.635,"end":391.135,"confidence":0.75805664,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.00006637520709773526},{"word":"yep","start":392.075,"end":392.575,"confidence":0.9914551,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.0031509711407124996},{"word":"no","start":395.835,"end":396.335,"confidence":0.9848633,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.02532941102981567},{"word":"no","start":399.755,"end":400.255,"confidence":0.98168945,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.06610019505023956},{"word":"it's","start":405.37,"end":405.69,"confidence":0.8798828,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.0551728680729866},{"word":"very","start":405.69,"end":406.01,"confidence":0.9980469,"punctuated_word":"very","sentiment":"neutral","sentiment_score":-0.07836270332336426},{"word":"mild","start":406.01,"end":406.51,"confidence":0.99853516,"punctuated_word":"mild.","sentiment":"neutral","sentiment_score":-0.07798972725868225},{"word":"it's","start":406.57,"end":406.81,"confidence":0.9926758,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.05719680339097977},{"word":"a","start":406.81,"end":406.97,"confidence":0.8051758,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.04674803838133812},{"word":"it's","start":406.97,"end":407.29,"confidence":0.99365234,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.05407647415995598},{"word":"a","start":407.29,"end":407.37,"confidence":0.99316406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.061055079102516174},{"word":"very","start":407.37,"end":407.61,"confidence":0.99902344,"punctuated_word":"very","sentiment":"neutral","sentiment_score":-0.06699991226196289},{"word":"mild","start":407.61,"end":408.01,"confidence":0.99902344,"punctuated_word":"mild","sentiment":"neutral","sentiment_score":-0.079222172498703},{"word":"psoriasis","start":408.01,"end":408.51,"confidence":0.8374634,"punctuated_word":"psoriasis.","sentiment":"neutral","sentiment_score":-0.06629058718681335},{"word":"it's","start":408.97,"end":409.21,"confidence":0.9794922,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.03547108173370361},{"word":"just","start":409.21,"end":409.45,"confidence":0.8925781,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.02640010416507721},{"word":"sort","start":409.45,"end":409.61,"confidence":0.94189453,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":-0.036666542291641235},{"word":"of","start":409.61,"end":410.11,"confidence":0.9980469,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.02756558731198311},{"word":"it's","start":411.53,"end":411.77,"confidence":0.9885254,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.03203168511390686},{"word":"untreated","start":411.77,"end":412.27,"confidence":0.99072266,"punctuated_word":"untreated.","sentiment":"neutral","sentiment_score":-0.04797720909118652},{"word":"it's","start":414.17,"end":414.41,"confidence":0.96118164,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.04888620227575302},{"word":"only","start":414.41,"end":414.65,"confidence":0.9980469,"punctuated_word":"only","sentiment":"neutral","sentiment_score":-0.04464240372180939},{"word":"when","start":414.65,"end":414.89,"confidence":0.99902344,"punctuated_word":"when","sentiment":"neutral","sentiment_score":-0.0584697425365448},{"word":"it","start":414.89,"end":415.13,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.0705089271068573},{"word":"does","start":415.13,"end":415.53,"confidence":0.99902344,"punctuated_word":"does","sentiment":"neutral","sentiment_score":-0.05788660794496536},{"word":"flare","start":415.53,"end":415.77,"confidence":0.9658203,"punctuated_word":"flare","sentiment":"neutral","sentiment_score":-0.0762064978480339},{"word":"up","start":415.77,"end":416.01,"confidence":0.95703125,"punctuated_word":"up,","sentiment":"neutral","sentiment_score":-0.07060513645410538},{"word":"which","start":416.01,"end":416.17,"confidence":1.0,"punctuated_word":"which","sentiment":"neutral","sentiment_score":-0.048093199729919434},{"word":"is","start":416.17,"end":416.65,"confidence":0.826416,"punctuated_word":"is,","sentiment":"neutral","sentiment_score":-0.04406397044658661},{"word":"you","start":416.65,"end":416.81,"confidence":0.4506836,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.04759618639945984},{"word":"said","start":416.81,"end":417.31,"confidence":0.66796875,"punctuated_word":"said,","sentiment":"neutral","sentiment_score":-0.04393326118588448},{"word":"far","start":417.45,"end":417.69,"confidence":0.8408203,"punctuated_word":"far","sentiment":"neutral","sentiment_score":-0.040269672870635986},{"word":"between","start":417.69,"end":418.09,"confidence":0.9980469,"punctuated_word":"between","sentiment":"neutral","sentiment_score":-0.08107171952724457},{"word":"when","start":418.09,"end":418.25,"confidence":0.9472656,"punctuated_word":"when","sentiment":"neutral","sentiment_score":-0.06254637986421585},{"word":"it","start":418.25,"end":418.41,"confidence":0.99902344,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.07214412838220596},{"word":"itches","start":418.41,"end":418.89,"confidence":0.89208984,"punctuated_word":"itches.","sentiment":"neutral","sentiment_score":-0.0659143403172493},{"word":"i","start":418.89,"end":419.05,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.06790448725223541},{"word":"might","start":419.05,"end":419.21,"confidence":0.99902344,"punctuated_word":"might","sentiment":"neutral","sentiment_score":-0.0544440932571888},{"word":"get","start":419.21,"end":419.45,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.06917621195316315},{"word":"a","start":419.45,"end":419.715,"confidence":0.9892578,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.08431892096996307},{"word":"topical","start":420.035,"end":420.535,"confidence":0.96777344,"punctuated_word":"topical","sentiment":"neutral","sentiment_score":-0.059796061366796494},{"word":"steroid","start":420.675,"end":421.07498,"confidence":0.9980469,"punctuated_word":"steroid","sentiment":"neutral","sentiment_score":-0.05791594088077545},{"word":"cream","start":421.07498,"end":421.395,"confidence":0.95751953,"punctuated_word":"cream,","sentiment":"neutral","sentiment_score":-0.06546184420585632},{"word":"but","start":421.395,"end":421.895,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.04038648679852486},{"word":"it","start":422.755,"end":422.995,"confidence":0.9951172,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.06563880294561386},{"word":"just","start":422.995,"end":423.235,"confidence":0.9951172,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.08747803419828415},{"word":"makes","start":423.235,"end":423.475,"confidence":0.99902344,"punctuated_word":"makes","sentiment":"neutral","sentiment_score":-0.06535564363002777},{"word":"my","start":423.475,"end":423.715,"confidence":0.99902344,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.32211294770240784},{"word":"skin","start":423.715,"end":424.035,"confidence":1.0,"punctuated_word":"skin","sentiment":"neutral","sentiment_score":-0.2824687063694},{"word":"hurt","start":424.035,"end":424.275,"confidence":0.6538086,"punctuated_word":"hurt,","sentiment":"neutral","sentiment_score":-0.33305680751800537},{"word":"so","start":424.275,"end":424.51498,"confidence":0.98535156,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.32051748037338257},{"word":"i","start":424.51498,"end":424.675,"confidence":0.9536133,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.3861941397190094},{"word":"just","start":424.675,"end":424.995,"confidence":0.82128906,"punctuated_word":"just","sentiment":"negative","sentiment_score":-0.3358214497566223},{"word":"don't","start":424.995,"end":425.315,"confidence":0.7180176,"punctuated_word":"don't","sentiment":"negative","sentiment_score":-0.3776734471321106},{"word":"do","start":425.315,"end":425.475,"confidence":0.8964844,"punctuated_word":"do","sentiment":"negative","sentiment_score":-0.3564249873161316},{"word":"it","start":425.475,"end":425.975,"confidence":0.95410156,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":-0.30035391449928284},{"word":"mhmm","start":433.155,"end":433.655,"confidence":0.98327637,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.03775804117321968},{"word":"no","start":438.38,"end":438.88,"confidence":0.9165039,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.09337294846773148},{"word":"no","start":438.94,"end":439.44,"confidence":0.98999023,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.11090012639760972},{"word":"when","start":440.13998,"end":440.38,"confidence":0.8198242,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.11989038437604904},{"word":"i","start":440.38,"end":440.53998,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.11590653657913208},{"word":"was","start":440.53998,"end":440.78,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.1050773561000824},{"word":"younger","start":440.78,"end":441.18,"confidence":0.98217773,"punctuated_word":"younger,","sentiment":"neutral","sentiment_score":-0.11370550096035004},{"word":"it","start":441.18,"end":441.5,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.11430685967206956},{"word":"it","start":441.5,"end":441.66,"confidence":0.9707031,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.13530293107032776},{"word":"made","start":441.66,"end":441.9,"confidence":0.9873047,"punctuated_word":"made","sentiment":"neutral","sentiment_score":-0.16881291568279266},{"word":"me","start":441.9,"end":442.4,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.1921864151954651},{"word":"quite","start":442.46,"end":442.94,"confidence":0.9941406,"punctuated_word":"quite","sentiment":"neutral","sentiment_score":-0.24344056844711304},{"word":"thin","start":442.94,"end":443.44,"confidence":0.9526367,"punctuated_word":"thin","sentiment":"neutral","sentiment_score":-0.252255380153656},{"word":"and","start":443.97998,"end":444.22,"confidence":0.49316406,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.2575727105140686},{"word":"skinny","start":444.22,"end":444.72,"confidence":0.8757324,"punctuated_word":"skinny,","sentiment":"neutral","sentiment_score":-0.18889260292053223},{"word":"but","start":444.78,"end":445.28,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.11859077215194702},{"word":"going","start":445.74,"end":446.06,"confidence":0.99316406,"punctuated_word":"going","sentiment":"neutral","sentiment_score":-0.18577507138252256},{"word":"to","start":446.06,"end":446.22,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.18112093210220337},{"word":"the","start":446.22,"end":446.38,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.17347776889801023},{"word":"gym","start":446.38,"end":446.88,"confidence":1.0,"punctuated_word":"gym","sentiment":"neutral","sentiment_score":-0.14783404767513275},{"word":"a","start":447.25998,"end":447.34,"confidence":0.94628906,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.16229531168937683},{"word":"lot","start":447.34,"end":447.74,"confidence":1.0,"punctuated_word":"lot","sentiment":"neutral","sentiment_score":-0.15599091351032257},{"word":"has","start":447.74,"end":448.13998,"confidence":0.98095703,"punctuated_word":"has","sentiment":"neutral","sentiment_score":-0.15851110219955444},{"word":"changed","start":448.13998,"end":448.53998,"confidence":0.9980469,"punctuated_word":"changed","sentiment":"neutral","sentiment_score":-0.1457148939371109},{"word":"that","start":448.53998,"end":448.94,"confidence":0.795166,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.153191477060318},{"word":"so","start":448.94,"end":449.44,"confidence":0.96972656,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.09462738782167436},{"word":"i","start":449.955,"end":450.115,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.12699027359485626},{"word":"don't","start":450.115,"end":450.355,"confidence":0.9995117,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.09527038037776948},{"word":"have","start":450.355,"end":450.595,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.025903038680553436},{"word":"any","start":450.595,"end":450.995,"confidence":1.0,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.02430400438606739},{"word":"palpitations","start":450.995,"end":451.495,"confidence":0.99641925,"punctuated_word":"palpitations","sentiment":"neutral","sentiment_score":-0.07820494472980499},{"word":"or","start":452.755,"end":452.915,"confidence":0.9970703,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.05778731405735016},{"word":"things","start":452.915,"end":453.315,"confidence":1.0,"punctuated_word":"things","sentiment":"neutral","sentiment_score":-0.07724220305681229},{"word":"like","start":453.315,"end":453.475,"confidence":0.99902344,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.07891777157783508},{"word":"that","start":453.475,"end":453.975,"confidence":1.0,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.08087949454784393},{"word":"no","start":461.875,"end":462.375,"confidence":0.98657227,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.038569796830415726},{"word":"yeah","start":478.96503,"end":479.285,"confidence":0.98999023,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.1837054044008255},{"word":"cool","start":479.285,"end":479.765,"confidence":0.85253906,"punctuated_word":"Cool.","sentiment":"positive","sentiment_score":0.4048539400100708},{"word":"great","start":479.765,"end":480.265,"confidence":0.97802734,"punctuated_word":"Great.","sentiment":"positive","sentiment_score":0.5817290544509888},{"word":"that","start":480.40503,"end":480.64502,"confidence":0.98535156,"punctuated_word":"That","sentiment":"positive","sentiment_score":0.5406562089920044},{"word":"sounds","start":480.64502,"end":480.96503,"confidence":0.9921875,"punctuated_word":"sounds","sentiment":"positive","sentiment_score":0.6734588742256165},{"word":"good","start":480.96503,"end":481.46503,"confidence":0.99853516,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.5810558795928955},{"word":"no","start":485.285,"end":485.605,"confidence":0.5656738,"punctuated_word":"No,","sentiment":"neutral","sentiment_score":0.14039656519889832},{"word":"donna","start":485.605,"end":486.005,"confidence":0.8720703,"punctuated_word":"Donna.","sentiment":"neutral","sentiment_score":0.11850658059120178},{"word":"thanks","start":486.005,"end":486.24503,"confidence":0.8588867,"punctuated_word":"Thanks","sentiment":"neutral","sentiment_score":0.3241087794303894},{"word":"very","start":486.24503,"end":486.48502,"confidence":0.87841797,"punctuated_word":"very","sentiment":"neutral","sentiment_score":0.32627034187316895},{"word":"much","start":486.48502,"end":486.64502,"confidence":0.9995117,"punctuated_word":"much.","sentiment":"neutral","sentiment_score":0.19271859526634216},{"word":"you","start":486.64502,"end":486.885,"confidence":0.9980469,"punctuated_word":"You","sentiment":"positive","sentiment_score":0.3594028055667877},{"word":"too","start":486.885,"end":487.385,"confidence":0.99902344,"punctuated_word":"too.","sentiment":"neutral","sentiment_score":0.18364053964614868},{"word":"bye","start":488.80502,"end":489.30502,"confidence":0.8713379,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":-0.09194397926330566}],"paragraphs":{"transcript":"\nHello. It's Mark speaking. I'm good. Thanks, though. Yeah.\n\nIt's fine. I'm good. Yes. Yep. Mhmm.\n\nYeah. Mhmm. She had the BRCA she had the BRCA gene. This is what I got tested for. So yeah.\n\nYeah. And they weren't the best to deal with in the beginning either because they they rang me directly going through this, trying to get more information, and I thought that was sneaky as fuck. And you guys weren't too happy about it. So, yeah, if we can find another one, it might be worth a while. Yeah.\n\nThat's fine. Yeah. Field. Mhmm. No.\n\nIt's not. No. Like, unless you count working on scaffolds, working at heights, but, no, we what I'm doing now is not in AWPs or off ropes or anything like that. No. No.\n\nNot at all. Not in the next twelve months. No. No. No.\n\nMaybe for a honeymoon next year sometime. Just gym at the moment. I haven't jet skied for a couple of years, but I've got it in my shed. Yep. This got me last time.\n\nI was super honest about it, and I said, you know, I've done illicit drugs a handful of times. And I'm like, I think that just bit me in the fucking ass. Like, the amount of times I've done it is, like, negligible. So I don't know. I I really wanna lie with it, but just just, you know, the same as last time.\n\nNothing for many years. No. Probably even less than that now. When I'm home, I might go through one bottle of wine over two weeks, and then the other two weeks I'm at work. But if you average that out, it's probably, like, one glass a week or one and a half glasses a week.\n\nSame. The same. Yep. Maybe I'm a bit shorter because I'm getting older. Yes.\n\nNo. Nothing. Yep. Yep. No.\n\nNo. It's very mild. It's a it's a very mild psoriasis. It's just sort of it's untreated. It's only when it does flare up, which is, you said, far between when it itches.\n\nI might get a topical steroid cream, but it just makes my skin hurt, so I just don't do it. Mhmm. No. No. When I was younger, it it made me quite thin and skinny, but going to the gym a lot has changed that.\n\nSo I don't have any palpitations or things like that. No. Yeah. Cool. Great.\n\nThat sounds good. No, Donna. Thanks very much. You too. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.12,"end":1.4399999,"sentiment":"neutral","sentiment_score":0.025883162394165993},{"text":"It's Mark speaking.","start":1.4399999,"end":2.34,"sentiment":"neutral","sentiment_score":0.02392475555340449},{"text":"I'm good.","start":7.2,"end":7.68,"sentiment":"positive","sentiment_score":0.442253902554512},{"text":"Thanks, though.","start":7.68,"end":8.66,"sentiment":"positive","sentiment_score":0.4834042489528656},{"text":"Yeah.","start":17.395,"end":17.635,"sentiment":"neutral","sentiment_score":0.057822927832603455}],"sentiment":"neutral","sentiment_score":0.2229774066557487,"num_words":9,"start":1.12,"end":17.635},{"sentences":[{"text":"It's fine.","start":17.635,"end":18.375,"sentiment":"neutral","sentiment_score":0.09678009897470474},{"text":"I'm good.","start":23.474998,"end":24.215,"sentiment":"neutral","sentiment_score":0.2475978583097458},{"text":"Yes.","start":34.2,"end":34.68,"sentiment":"neutral","sentiment_score":0.010383314453065395},{"text":"Yep.","start":34.68,"end":35.18,"sentiment":"neutral","sentiment_score":0.0007660935516469181},{"text":"Mhmm.","start":43.32,"end":43.82,"sentiment":"neutral","sentiment_score":-0.043299637734889984}],"sentiment":"neutral","sentiment_score":0.09380081211981763,"num_words":7,"start":17.635,"end":43.82},{"sentences":[{"text":"Yeah.","start":48.495003,"end":48.995003,"sentiment":"neutral","sentiment_score":-0.03568883240222931},{"text":"Mhmm.","start":54.575,"end":55.075,"sentiment":"neutral","sentiment_score":-0.07902898639440536},{"text":"She had the BRCA she had the BRCA gene.","start":74.295006,"end":76.955,"sentiment":"neutral","sentiment_score":-0.10519638409217198},{"text":"This is what I got tested for.","start":77.575005,"end":79.515,"sentiment":"neutral","sentiment_score":-0.030819673889449666},{"text":"So yeah.","start":80.215004,"end":81.435005,"sentiment":"neutral","sentiment_score":-0.02208524663001299}],"sentiment":"neutral","sentiment_score":-0.0660696743056178,"num_words":20,"start":48.495003,"end":81.435005},{"sentences":[{"text":"Yeah.","start":97.14,"end":97.64,"sentiment":"neutral","sentiment_score":-0.0944228619337082},{"text":"And they weren't the best to deal with in the beginning either because they they rang me directly going through this, trying to get more information, and I thought that was sneaky as fuck.","start":98.82,"end":110.634995,"sentiment":"neutral","sentiment_score":-0.2902899840298821},{"text":"And you guys weren't too happy about it.","start":110.935,"end":115.095,"sentiment":"negative","sentiment_score":-0.5885495059192181},{"text":"So, yeah, if we can find another one, it might be worth a while.","start":115.095,"end":118.475,"sentiment":"neutral","sentiment_score":0.043782680960638184},{"text":"Yeah.","start":127.729996,"end":127.97,"sentiment":"neutral","sentiment_score":0.0783444195985794}],"sentiment":"neutral","sentiment_score":-0.24105821402165398,"num_words":58,"start":97.14,"end":127.97},{"sentences":[{"text":"That's fine.","start":127.97,"end":128.87,"sentiment":"neutral","sentiment_score":0.17502526193857193},{"text":"Yeah.","start":141.705,"end":142.205,"sentiment":"neutral","sentiment_score":0.039718322455883026},{"text":"Field.","start":175.09,"end":175.59,"sentiment":"neutral","sentiment_score":0.018232842907309532},{"text":"Mhmm.","start":176.20999,"end":176.70999,"sentiment":"neutral","sentiment_score":0.013366631232202051},{"text":"No.","start":185.145,"end":185.645,"sentiment":"neutral","sentiment_score":-0.06845971941947937}],"sentiment":"neutral","sentiment_score":0.05881810017550985,"num_words":6,"start":127.97,"end":185.645},{"sentences":[{"text":"It's not.","start":189.705,"end":190.445,"sentiment":"neutral","sentiment_score":-0.07801248505711555},{"text":"No.","start":190.905,"end":191.405,"sentiment":"neutral","sentiment_score":-0.07759178429841995},{"text":"Like, unless you count working on scaffolds, working at heights, but, no, we what I'm doing now is not in AWPs or off ropes or anything like that.","start":201.2,"end":211.29999,"sentiment":"neutral","sentiment_score":-0.06736171345359512},{"text":"No.","start":214.48,"end":214.935,"sentiment":"neutral","sentiment_score":-0.18845334649086},{"text":"No.","start":215.175,"end":215.415,"sentiment":"neutral","sentiment_score":-0.22014686465263367}],"sentiment":"neutral","sentiment_score":-0.07661651340172146,"num_words":33,"start":189.705,"end":215.415},{"sentences":[{"text":"Not at all.","start":215.415,"end":223.415,"sentiment":"neutral","sentiment_score":-0.13445513571302095},{"text":"Not in the next twelve months.","start":223.415,"end":224.775,"sentiment":"neutral","sentiment_score":-0.09765107308824857},{"text":"No.","start":224.775,"end":225.275,"sentiment":"neutral","sentiment_score":-0.08816584944725037},{"text":"No.","start":229.895,"end":230.395,"sentiment":"neutral","sentiment_score":-0.06197946518659592},{"text":"No.","start":236.8,"end":237.3,"sentiment":"neutral","sentiment_score":-0.0590461865067482}],"sentiment":"neutral","sentiment_score":-0.09987194556742907,"num_words":12,"start":215.415,"end":237.3},{"sentences":[{"text":"Maybe for a honeymoon next year sometime.","start":237.92,"end":240.90001,"sentiment":"neutral","sentiment_score":-0.026630910113453865},{"text":"Just gym at the moment.","start":251.735,"end":253.19499,"sentiment":"neutral","sentiment_score":0.007900936529040337},{"text":"I haven't jet skied for a couple of years, but I've got it in my shed.","start":253.495,"end":257.35498,"sentiment":"neutral","sentiment_score":-0.029479716438800097},{"text":"Yep.","start":263.48,"end":263.98,"sentiment":"neutral","sentiment_score":-0.047559238970279694},{"text":"This got me last time.","start":269.32,"end":270.84,"sentiment":"neutral","sentiment_score":-0.21400752663612366}],"sentiment":"neutral","sentiment_score":-0.05106423598001985,"num_words":34,"start":237.92,"end":270.84},{"sentences":[{"text":"I was super honest about it, and I said, you know, I've done illicit drugs a handful of times.","start":270.84,"end":277.975,"sentiment":"neutral","sentiment_score":-0.15089367957491623},{"text":"And I'm like, I think that just bit me in the fucking ass.","start":278.43503,"end":281.315,"sentiment":"negative","sentiment_score":-0.43160025431559634},{"text":"Like, the amount of times I've done it is, like, negligible.","start":281.315,"end":284.535,"sentiment":"neutral","sentiment_score":-0.3177237808704376},{"text":"So I don't know.","start":285.15503,"end":286.755,"sentiment":"neutral","sentiment_score":-0.2597126215696335},{"text":"I I really wanna lie with it, but just just, you know, the same as last time.","start":286.755,"end":293.04,"sentiment":"neutral","sentiment_score":-0.2392609303488451}],"sentiment":"neutral","sentiment_score":-0.2668598610907793,"num_words":64,"start":270.84,"end":293.04},{"sentences":[{"text":"Nothing for many years.","start":296.06,"end":297.6,"sentiment":"neutral","sentiment_score":-0.18521610274910927},{"text":"No.","start":297.66,"end":298.16,"sentiment":"neutral","sentiment_score":-0.17340753972530365},{"text":"Probably even less than that now.","start":309.105,"end":310.965,"sentiment":"neutral","sentiment_score":-0.11699215198556583},{"text":"When I'm home, I might go through one bottle of wine over two weeks, and then the other two weeks I'm at work.","start":316.25,"end":322.91,"sentiment":"neutral","sentiment_score":0.01676608959552022},{"text":"But if you average that out, it's probably, like, one glass a week or one and a half glasses a week.","start":323.69,"end":329.06998,"sentiment":"neutral","sentiment_score":0.03677879690769173}],"sentiment":"neutral","sentiment_score":-0.008331819397757168,"num_words":55,"start":296.06,"end":329.06998},{"sentences":[{"text":"Same.","start":345.03,"end":345.53,"sentiment":"neutral","sentiment_score":0.06122608482837677},{"text":"The same.","start":345.59,"end":346.31,"sentiment":"neutral","sentiment_score":0.05195024237036705},{"text":"Yep.","start":346.31,"end":346.81,"sentiment":"neutral","sentiment_score":0.04770101234316826},{"text":"Maybe I'm a bit shorter because I'm getting older.","start":347.51,"end":350.01,"sentiment":"neutral","sentiment_score":-0.05539098381996155},{"text":"Yes.","start":354.39,"end":354.89,"sentiment":"neutral","sentiment_score":0.04807581007480621}],"sentiment":"neutral","sentiment_score":-0.016972533028040613,"num_words":14,"start":345.03,"end":354.89},{"sentences":[{"text":"No.","start":367.105,"end":367.605,"sentiment":"neutral","sentiment_score":-0.1308024376630783},{"text":"Nothing.","start":367.665,"end":368.165,"sentiment":"neutral","sentiment_score":-0.07693665474653244},{"text":"Yep.","start":390.635,"end":391.135,"sentiment":"neutral","sentiment_score":-0.00006637520709773526},{"text":"Yep.","start":392.075,"end":392.575,"sentiment":"neutral","sentiment_score":0.0031509711407124996},{"text":"No.","start":395.835,"end":396.335,"sentiment":"neutral","sentiment_score":-0.02532941102981567}],"sentiment":"neutral","sentiment_score":-0.045996781501162334,"num_words":5,"start":367.105,"end":396.335},{"sentences":[{"text":"No.","start":399.755,"end":400.255,"sentiment":"neutral","sentiment_score":-0.06610019505023956},{"text":"It's very mild.","start":405.37,"end":406.51,"sentiment":"neutral","sentiment_score":-0.07050843288501103},{"text":"It's a it's a very mild psoriasis.","start":406.57,"end":408.51,"sentiment":"neutral","sentiment_score":-0.06165558099746704},{"text":"It's just sort of it's untreated.","start":408.97,"end":412.27,"sentiment":"neutral","sentiment_score":-0.034352034951249756},{"text":"It's only when it does flare up, which is, you said, far between when it itches.","start":414.17,"end":418.89,"sentiment":"neutral","sentiment_score":-0.05830239853821695}],"sentiment":"neutral","sentiment_score":-0.056005004454742775,"num_words":33,"start":399.755,"end":418.89},{"sentences":[{"text":"I might get a topical steroid cream, but it just makes my skin hurt, so I just don't do it.","start":418.89,"end":425.975,"sentiment":"neutral","sentiment_score":-0.1866250203922391},{"text":"Mhmm.","start":433.155,"end":433.655,"sentiment":"neutral","sentiment_score":-0.03775804117321968},{"text":"No.","start":438.38,"end":438.88,"sentiment":"neutral","sentiment_score":-0.09337294846773148},{"text":"No.","start":438.94,"end":439.44,"sentiment":"neutral","sentiment_score":-0.11090012639760972},{"text":"When I was younger, it it made me quite thin and skinny, but going to the gym a lot has changed that.","start":440.13998,"end":448.94,"sentiment":"neutral","sentiment_score":-0.16317511146718805}],"sentiment":"neutral","sentiment_score":-0.16809742169247732,"num_words":45,"start":418.89,"end":448.94},{"sentences":[{"text":"So I don't have any palpitations or things like that.","start":448.94,"end":453.975,"sentiment":"neutral","sentiment_score":-0.07401268128305674},{"text":"No.","start":461.875,"end":462.375,"sentiment":"neutral","sentiment_score":-0.038569796830415726},{"text":"Yeah.","start":478.96503,"end":479.285,"sentiment":"neutral","sentiment_score":0.1837054044008255},{"text":"Cool.","start":479.285,"end":479.765,"sentiment":"positive","sentiment_score":0.4048539400100708},{"text":"Great.","start":479.765,"end":480.265,"sentiment":"positive","sentiment_score":0.5817290544509888}],"sentiment":"neutral","sentiment_score":0.027970842085778713,"num_words":14,"start":448.94,"end":480.265},{"sentences":[{"text":"That sounds good.","start":480.40503,"end":481.46503,"sentiment":"positive","sentiment_score":0.5983903209368387},{"text":"No, Donna.","start":485.285,"end":486.005,"sentiment":"neutral","sentiment_score":0.12945157289505005},{"text":"Thanks very much.","start":486.005,"end":486.64502,"sentiment":"neutral","sentiment_score":0.28103257218996686},{"text":"You too.","start":486.64502,"end":487.385,"sentiment":"neutral","sentiment_score":0.2715216726064682},{"text":"Bye.","start":488.80502,"end":489.30502,"sentiment":"neutral","sentiment_score":-0.09194397926330566}],"sentiment":"neutral","sentiment_score":0.3043882901018316,"num_words":11,"start":480.40503,"end":489.30502}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. It's Mark speaking.\n\nChannel 0: Hi, Tamara. It's Jenna here from Oakview Financial. How are you?\n\nChannel 1: I'm good. Thanks, though.\n\nChannel 0: That's good. That's good. Just before I go any further, I just need to let you know that our calls are recorded for quality and coaching purposes. Is that okay?\n\nChannel 1: Yeah. It's fine.\n\nChannel 0: And, Tamara, can I just ask your client password?\n\nChannel 1: I'm good.\n\nChannel 0: Fantastic. Thank you. So I was just calling today to talk through those exclusions. Do you have a couple of minutes?\n\nChannel 1: Yes. Yep.\n\nChannel 0: Yep. Okay. So one class looking at it, I don't know if I'm gonna get a definitive answer anytime soon.\n\nChannel 1: Mhmm.\n\nChannel 0: They send it through to what they call their chief medical officers for review. I've\n\nChannel 1: Yeah.\n\nChannel 0: had our team reach out to other insurers to see what they would consider. There\n\nChannel 1: Mhmm.\n\nChannel 0: are a few that will consider no exclusion, but I they do need to understand a little bit about, and I'm sorry to ask this, this. Your sister's cancer, if it was due to being positive\n\nChannel 1: She had\n\nChannel 0: for\n\nChannel 1: the BRCA she had the BRCA gene. This\n\nChannel 0: yes.\n\nChannel 1: is what\n\nChannel 0: Okay.\n\nChannel 1: I got tested for.\n\nChannel 0: Yep.\n\nChannel 1: So\n\nChannel 0: Okay.\n\nChannel 1: yeah.\n\nChannel 0: Yes. Alright. That's all I needed to know. So what I'm gonna do is we can I'm gonna recommend we look at a different insurer because one part are being very sticky on the point.\n\nChannel 1: Yeah.\n\nChannel 0: So\n\nChannel 1: And they weren't the\n\nChannel 0: yeah.\n\nChannel 1: best to deal with in the beginning either because they they rang me\n\nChannel 0: Okay.\n\nChannel 1: directly\n\nChannel 0: Yep.\n\nChannel 1: going through this, trying to get more information, and I thought that was sneaky as fuck. And\n\nChannel 0: Yep.\n\nChannel 1: you guys weren't too happy about it. So, yeah, if we can find another one, it might be worth a while.\n\nChannel 0: Yeah. It just means that you'll need to go through pre assessment again, so all that financial side of of financial health side of things. Sorry.\n\nChannel 1: Yeah. That's fine.\n\nChannel 0: Do you have maybe, like, ten minutes for me to just run through a quick pre assessment, which will just make the process quicker, and I can actually then get a determining factor from the underwriters?\n\nChannel 1: Yeah.\n\nChannel 0: Yeah? Alright. I'm just gonna open up a document quickly. I won't be a sec. Okay.\n\nSo I still that's alright. I've still got all those details there. With your job, I have 50% office work, 50% field work.\n\nChannel 1: Field. Mhmm.\n\nChannel 0: Yeah. And it's that includes working sorry. Driving to and from the office. Hazardous activities in\n\nChannel 1: No. It's not. No.\n\nChannel 0: your job, so working at high And no hazardous activities in your job, so working at heights, handling explosives, underground.\n\nChannel 1: Like, unless you count working on scaffolds, working at heights, but, no, we what I'm doing now is not in AWPs or off ropes\n\nChannel 0: Yep.\n\nChannel 1: or anything like that.\n\nChannel 0: So it's not above 15 meters?\n\nChannel 1: No. No. Not\n\nChannel 0: One Wonderful. Do you intend on changing your occupation in the next twelve months?\n\nChannel 1: at all. Not in the next twelve months. No.\n\nChannel 0: No. And no second a second occupation?\n\nChannel 1: No.\n\nChannel 0: Do you intend to travel overseas for work or pleasure anytime\n\nChannel 1: No.\n\nChannel 0: soon?\n\nChannel 1: Maybe\n\nChannel 0: No?\n\nChannel 1: for a honeymoon next year\n\nChannel 0: Yeah.\n\nChannel 1: sometime.\n\nChannel 0: That's that's that's okay. And do you participate I've got here that you do gym and jet skiing. Is that still\n\nChannel 1: Just gym at\n\nChannel 0: right?\n\nChannel 1: the moment. I haven't\n\nChannel 0: Yep.\n\nChannel 1: jet skied for a couple of years, but I've got it in my shed.\n\nChannel 0: That's okay. Are you still a nonsmoker?\n\nChannel 1: Yep.\n\nChannel 0: Have you ever taken illicit drugs?\n\nChannel 1: This got me last time. I was super honest about it, and I said, you know, I've done illicit\n\nChannel 0: Yeah.\n\nChannel 1: drugs\n\nChannel 0: I can\n\nChannel 1: a handful of times. And I'm like, I think that just bit me in the fucking ass. Like, the amount of times I've done it is, like, negligible. So I don't know. I I really wanna lie with it, but just just, you know, the same as\n\nChannel 0: it\n\nChannel 1: last\n\nChannel 0: is\n\nChannel 1: time.\n\nChannel 0: and but nothing\n\nChannel 1: Nothing for many\n\nChannel 0: nothing\n\nChannel 1: years. No.\n\nChannel 0: since then. Okay. And I have here that you drink alcohol approximately four to five glasses of wine per week every other week. Is that still right?\n\nChannel 1: Probably even less than that now.\n\nChannel 0: Yeah. How many would you say?\n\nChannel 1: When I'm home, I might go through one bottle of wine over two weeks, and then the other two weeks I'm at work. But\n\nChannel 0: Okay.\n\nChannel 1: if you average that out, it's probably, like, one glass a week or one and a half glasses a week.\n\nChannel 0: Yep. One glass per week. Okay. Beautiful. And I have your height at a hundred and sixty nine centimeters and your weight at fifty six kilos.\n\nIs that right?\n\nChannel 1: Same. The same. Yep.\n\nChannel 0: Yeah. And\n\nChannel 1: Maybe\n\nChannel 0: has\n\nChannel 1: I'm\n\nChannel 0: your\n\nChannel 1: a bit shorter because I'm getting older.\n\nChannel 0: I I assume you're on that one.\n\nChannel 1: Yes.\n\nChannel 0: So health wise, medical history being your immediate family for mother, brother, and sister, is there anything that's changed outside diagnosis wise your sister?\n\nChannel 1: No. Nothing.\n\nChannel 0: Okay. And it says for your own personal health, you said yes to skin conditions, yes to a thyroid condition, and yes to previous surgery, which was a tendon repair in your hand from a work accident\n\nChannel 1: Yep.\n\nChannel 0: when you were 18?\n\nChannel 1: Yep.\n\nChannel 0: Yep. Okay. Anything else that you've\n\nChannel 1: No.\n\nChannel 0: been diagnosed or received treatment for?\n\nChannel 1: No.\n\nChannel 0: So the alright. So the skin condition is psoriasis, and\n\nChannel 1: It's very mild. It's a it's\n\nChannel 0: the\n\nChannel 1: a very mild psoriasis. It's just sort of\n\nChannel 0: Mild. Yep.\n\nChannel 1: it's untreated.\n\nChannel 0: Yep.\n\nChannel 1: It's only when it does flare up, which is, you said, far between when it itches. I might get a topical steroid cream, but it just makes\n\nChannel 0: Yep.\n\nChannel 1: my skin hurt, so I just don't do it.\n\nChannel 0: I understand. And then the and I've got Graves' disease. Is that\n\nChannel 1: Mhmm.\n\nChannel 0: yep. So do you have any symptoms?\n\nChannel 1: No. No.\n\nChannel 0: Nope.\n\nChannel 1: When I\n\nChannel 0: Any\n\nChannel 1: was younger, it it made me quite thin and\n\nChannel 0: yep.\n\nChannel 1: skinny, but going to the gym a lot has changed that. So I don't\n\nChannel 0: Okay.\n\nChannel 1: have any\n\nChannel 0: And\n\nChannel 1: palpitations or things like that.\n\nChannel 0: okay. Fantastic. And with and you do you take any medication for them?\n\nChannel 1: No.\n\nChannel 0: Nope? Okay. Beautiful. Alright. That's all I needed to do.\n\nI will get our team onto it, and we'll start on all the other advice as well, changing the investment options and everything else we've discussed and just include it all in one.\n\nChannel 1: Yeah. Cool. Great. That sounds good.\n\nChannel 0: Thanks. Thanks, Tamara, for your time. I appreciate it, and have a good weekend.\n\nChannel 1: No, Donna. Thanks very much. You too.\n\nChannel 0: Okay. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.12,"end":1.4399999,"sentiment":"neutral","sentiment_score":0.025883162394165993},{"text":"It's Mark speaking.","start":1.4399999,"end":2.34,"sentiment":"neutral","sentiment_score":0.02392475555340449}],"sentiment":"neutral","sentiment_score":0.024414357263594866,"channel":1,"num_words":4,"start":1.12,"end":2.34},{"sentences":[{"text":"Hi, Tamara.","start":3.12,"end":3.9199998,"sentiment":"neutral","sentiment_score":0.12192189693450928},{"text":"It's Jenna here from Oakview Financial.","start":3.9199998,"end":6.02,"sentiment":"neutral","sentiment_score":0.15189173320929208},{"text":"How are you?","start":6.08,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.15896397332350412}],"sentiment":"neutral","sentiment_score":0.14837146482684396,"channel":0,"num_words":11,"start":3.12,"end":6.8999996},{"sentences":[{"text":"I'm good.","start":7.2,"end":7.68,"sentiment":"positive","sentiment_score":0.442253902554512},{"text":"Thanks, though.","start":7.68,"end":8.66,"sentiment":"positive","sentiment_score":0.4834042489528656}],"sentiment":"positive","sentiment_score":0.4628290757536888,"channel":1,"num_words":4,"start":7.2,"end":8.66},{"sentences":[{"text":"That's good.","start":9.28,"end":10.08,"sentiment":"positive","sentiment_score":0.5582624673843384},{"text":"That's good.","start":10.08,"end":10.8,"sentiment":"positive","sentiment_score":0.5104241371154785},{"text":"Just before I go any further, I just need to let you know that our calls are recorded for quality and coaching purposes.","start":10.8,"end":16.165,"sentiment":"neutral","sentiment_score":0.028430381101434647},{"text":"Is that okay?","start":16.165,"end":17.065,"sentiment":"neutral","sentiment_score":0.04357535516222318}],"sentiment":"neutral","sentiment_score":0.09739993466064334,"channel":0,"num_words":30,"start":9.28,"end":17.065},{"sentences":[{"text":"Yeah.","start":17.395,"end":17.635,"sentiment":"neutral","sentiment_score":0.057822927832603455},{"text":"It's fine.","start":17.635,"end":18.375,"sentiment":"neutral","sentiment_score":0.09678009897470474}],"sentiment":"neutral","sentiment_score":0.08379437526067098,"channel":1,"num_words":3,"start":17.395,"end":18.375},{"sentences":[{"text":"And, Tamara, can I just ask your client password?","start":19.445,"end":22.345001,"sentiment":"neutral","sentiment_score":0.028347462622655764}],"sentiment":"neutral","sentiment_score":0.028347462622655764,"channel":0,"num_words":9,"start":19.445,"end":22.345001},{"sentences":[{"text":"I'm good.","start":23.474998,"end":24.215,"sentiment":"neutral","sentiment_score":0.2475978583097458}],"sentiment":"neutral","sentiment_score":0.2475978583097458,"channel":1,"num_words":2,"start":23.474998,"end":24.215},{"sentences":[{"text":"Fantastic.","start":25.365,"end":25.865,"sentiment":"positive","sentiment_score":0.5565299391746521},{"text":"Thank you.","start":26.085,"end":26.904999,"sentiment":"positive","sentiment_score":0.4792401194572449},{"text":"So I was just calling today to talk through those exclusions.","start":28.26,"end":31.96,"sentiment":"neutral","sentiment_score":-0.019347969781268726},{"text":"Do you have a couple of minutes?","start":32.18,"end":33.64,"sentiment":"neutral","sentiment_score":-0.0059504031336733276}],"sentiment":"neutral","sentiment_score":0.06002522326473679,"channel":0,"num_words":21,"start":25.365,"end":33.64},{"sentences":[{"text":"Yes.","start":34.2,"end":34.68,"sentiment":"neutral","sentiment_score":0.010383314453065395},{"text":"Yep.","start":34.68,"end":35.18,"sentiment":"neutral","sentiment_score":0.0007660935516469181}],"sentiment":"neutral","sentiment_score":0.005574704002356157,"channel":1,"num_words":2,"start":34.2,"end":35.18},{"sentences":[{"text":"Yep.","start":35.3,"end":35.8,"sentiment":"neutral","sentiment_score":-0.002887440379709006},{"text":"Okay.","start":35.94,"end":36.34,"sentiment":"neutral","sentiment_score":-0.03235047683119774},{"text":"So one class looking at it, I don't know if I'm gonna get a definitive answer anytime soon.","start":36.34,"end":43.485,"sentiment":"neutral","sentiment_score":-0.1289625536236498}],"sentiment":"neutral","sentiment_score":-0.11782819412183017,"channel":0,"num_words":20,"start":35.3,"end":43.485},{"sentences":[{"text":"Mhmm.","start":43.32,"end":43.82,"sentiment":"neutral","sentiment_score":-0.043299637734889984}],"sentiment":"neutral","sentiment_score":-0.043299637734889984,"channel":1,"num_words":1,"start":43.32,"end":43.82},{"sentences":[{"text":"They send it through to what they call their chief medical officers for review.","start":43.625,"end":47.645,"sentiment":"neutral","sentiment_score":-0.051384471622960906},{"text":"I've","start":48.265,"end":48.585,"sentiment":"neutral","sentiment_score":-0.026322167366743088}],"sentiment":"neutral","sentiment_score":-0.04971365133921305,"channel":0,"num_words":15,"start":43.625,"end":48.585},{"sentences":[{"text":"Yeah.","start":48.495003,"end":48.995003,"sentiment":"neutral","sentiment_score":-0.03568883240222931}],"sentiment":"neutral","sentiment_score":-0.03568883240222931,"channel":1,"num_words":1,"start":48.495003,"end":48.995003},{"sentences":[{"text":"had our team reach out to other insurers to see what they would consider.","start":48.585,"end":53.565,"sentiment":"neutral","sentiment_score":-0.05616049734609468},{"text":"There","start":54.44,"end":54.94,"sentiment":"neutral","sentiment_score":-0.08313034474849701}],"sentiment":"neutral","sentiment_score":-0.0579584871729215,"channel":0,"num_words":15,"start":48.585,"end":54.94},{"sentences":[{"text":"Mhmm.","start":54.575,"end":55.075,"sentiment":"neutral","sentiment_score":-0.07902898639440536}],"sentiment":"neutral","sentiment_score":-0.07902898639440536,"channel":1,"num_words":1,"start":54.575,"end":55.075},{"sentences":[{"text":"are a few that will consider no exclusion, but I they do need to understand a little bit about, and I'm sorry to ask this, this.","start":55.079998,"end":66.815,"sentiment":"neutral","sentiment_score":-0.15293628407212403},{"text":"Your sister's cancer, if it was due to being positive","start":66.815,"end":74.675,"sentiment":"neutral","sentiment_score":-0.15060816928744317}],"sentiment":"neutral","sentiment_score":-0.1522895855208238,"channel":0,"num_words":36,"start":55.079998,"end":74.675},{"sentences":[{"text":"She had","start":74.295006,"end":74.775,"sentiment":"neutral","sentiment_score":-0.09373632818460464}],"sentiment":"neutral","sentiment_score":-0.09373632818460464,"channel":1,"num_words":2,"start":74.295006,"end":74.775},{"sentences":[{"text":"for","start":74.735,"end":74.895004,"sentiment":"neutral","sentiment_score":-0.11299902945756912}],"sentiment":"neutral","sentiment_score":-0.11299902945756912,"channel":0,"num_words":1,"start":74.735,"end":74.895004},{"sentences":[{"text":"the BRCA she had the BRCA gene.","start":74.775,"end":76.955,"sentiment":"neutral","sentiment_score":-0.10847068578004837},{"text":"This","start":77.575005,"end":77.815,"sentiment":"neutral","sentiment_score":-0.028088511899113655}],"sentiment":"neutral","sentiment_score":-0.09842291404493153,"channel":1,"num_words":8,"start":74.775,"end":77.815},{"sentences":[{"text":"yes.","start":77.615005,"end":78.095,"sentiment":"neutral","sentiment_score":-0.014984717592597008}],"sentiment":"neutral","sentiment_score":-0.014984717592597008,"channel":0,"num_words":1,"start":77.615005,"end":78.095},{"sentences":[{"text":"is what","start":77.815,"end":78.135,"sentiment":"neutral","sentiment_score":-0.029141895473003387}],"sentiment":"neutral","sentiment_score":-0.029141895473003387,"channel":1,"num_words":2,"start":77.815,"end":78.135},{"sentences":[{"text":"Okay.","start":78.095,"end":78.595,"sentiment":"neutral","sentiment_score":-0.020339690148830417}],"sentiment":"neutral","sentiment_score":-0.020339690148830417,"channel":0,"num_words":1,"start":78.095,"end":78.595},{"sentences":[{"text":"I got tested for.","start":78.135,"end":79.515,"sentiment":"neutral","sentiment_score":-0.032341353595256805}],"sentiment":"neutral","sentiment_score":-0.032341353595256805,"channel":1,"num_words":4,"start":78.135,"end":79.515},{"sentences":[{"text":"Yep.","start":80.095,"end":80.495,"sentiment":"neutral","sentiment_score":-0.018915655091404915}],"sentiment":"neutral","sentiment_score":-0.018915655091404915,"channel":0,"num_words":1,"start":80.095,"end":80.495},{"sentences":[{"text":"So","start":80.215004,"end":80.715004,"sentiment":"neutral","sentiment_score":-0.025416109710931774}],"sentiment":"neutral","sentiment_score":-0.025416109710931774,"channel":1,"num_words":1,"start":80.215004,"end":80.715004},{"sentences":[{"text":"Okay.","start":80.495,"end":80.995,"sentiment":"neutral","sentiment_score":-0.025515714660286903}],"sentiment":"neutral","sentiment_score":-0.025515714660286903,"channel":0,"num_words":1,"start":80.495,"end":80.995},{"sentences":[{"text":"yeah.","start":80.935005,"end":81.435005,"sentiment":"neutral","sentiment_score":-0.0187543835490942}],"sentiment":"neutral","sentiment_score":-0.0187543835490942,"channel":1,"num_words":1,"start":80.935005,"end":81.435005},{"sentences":[{"text":"Yes.","start":82.28,"end":82.76,"sentiment":"neutral","sentiment_score":-0.002755831927061081},{"text":"Alright.","start":82.76,"end":83.24,"sentiment":"neutral","sentiment_score":-0.010889879427850246},{"text":"That's all I needed to know.","start":83.24,"end":84.68,"sentiment":"neutral","sentiment_score":-0.0370289213800182},{"text":"So what I'm gonna do is we can I'm gonna recommend we look at a different insurer because one part are being very sticky on the point.","start":84.68,"end":96.3,"sentiment":"neutral","sentiment_score":-0.1666476489217193}],"sentiment":"neutral","sentiment_score":-0.13529445030061263,"channel":0,"num_words":35,"start":82.28,"end":96.3},{"sentences":[{"text":"Yeah.","start":97.14,"end":97.64,"sentiment":"neutral","sentiment_score":-0.0944228619337082}],"sentiment":"neutral","sentiment_score":-0.0944228619337082,"channel":1,"num_words":1,"start":97.14,"end":97.64},{"sentences":[{"text":"So","start":97.875,"end":98.375,"sentiment":"neutral","sentiment_score":-0.11738315224647522}],"sentiment":"neutral","sentiment_score":-0.11738315224647522,"channel":0,"num_words":1,"start":97.875,"end":98.375},{"sentences":[{"text":"And they weren't the","start":98.82,"end":99.7,"sentiment":"neutral","sentiment_score":-0.17589068040251732}],"sentiment":"neutral","sentiment_score":-0.17589068040251732,"channel":1,"num_words":4,"start":98.82,"end":99.7},{"sentences":[{"text":"yeah.","start":99.555,"end":100.055,"sentiment":"neutral","sentiment_score":-0.15641769766807556}],"sentiment":"neutral","sentiment_score":-0.15641769766807556,"channel":0,"num_words":1,"start":99.555,"end":100.055},{"sentences":[{"text":"best to deal with in the beginning either because they they rang me","start":99.7,"end":103.515,"sentiment":"neutral","sentiment_score":-0.19397227007609147}],"sentiment":"neutral","sentiment_score":-0.19397227007609147,"channel":1,"num_words":13,"start":99.7,"end":103.515},{"sentences":[{"text":"Okay.","start":105.155,"end":105.655,"sentiment":"neutral","sentiment_score":-0.1066267117857933}],"sentiment":"neutral","sentiment_score":-0.1066267117857933,"channel":0,"num_words":1,"start":105.155,"end":105.655},{"sentences":[{"text":"directly","start":105.814995,"end":106.314995,"sentiment":"neutral","sentiment_score":-0.14786529541015625}],"sentiment":"neutral","sentiment_score":-0.14786529541015625,"channel":1,"num_words":1,"start":105.814995,"end":106.314995},{"sentences":[{"text":"Yep.","start":105.875,"end":106.375,"sentiment":"neutral","sentiment_score":-0.1971900910139084}],"sentiment":"neutral","sentiment_score":-0.1971900910139084,"channel":0,"num_words":1,"start":105.875,"end":106.375},{"sentences":[{"text":"going through this, trying to get more information, and I thought that was sneaky as fuck.","start":106.375,"end":110.634995,"sentiment":"negative","sentiment_score":-0.40604949556291103},{"text":"And","start":110.935,"end":111.435,"sentiment":"neutral","sentiment_score":-0.182698518037796}],"sentiment":"negative","sentiment_score":-0.39291120276731606,"channel":1,"num_words":17,"start":106.375,"end":111.435},{"sentences":[{"text":"Yep.","start":111.235,"end":111.57,"sentiment":"neutral","sentiment_score":-0.08342301100492477}],"sentiment":"neutral","sentiment_score":-0.08342301100492477,"channel":0,"num_words":1,"start":111.235,"end":111.57},{"sentences":[{"text":"you guys weren't too happy about it.","start":113.415,"end":115.095,"sentiment":"negative","sentiment_score":-0.6465282184737069},{"text":"So, yeah, if we can find another one, it might be worth a while.","start":115.095,"end":118.475,"sentiment":"neutral","sentiment_score":0.043782680960638184}],"sentiment":"neutral","sentiment_score":-0.18632095218414352,"channel":1,"num_words":21,"start":113.415,"end":118.475},{"sentences":[{"text":"Yeah.","start":119.17,"end":119.67,"sentiment":"neutral","sentiment_score":0.029903020709753036},{"text":"It just means that you'll need to go through pre assessment again, so all that financial side of of financial health side of things.","start":119.81,"end":126.45,"sentiment":"neutral","sentiment_score":-0.016216095226506393},{"text":"Sorry.","start":126.45,"end":126.95,"sentiment":"neutral","sentiment_score":-0.04564252495765686}],"sentiment":"neutral","sentiment_score":-0.0155740688340022,"channel":0,"num_words":26,"start":119.17,"end":126.95},{"sentences":[{"text":"Yeah.","start":127.729996,"end":127.97,"sentiment":"neutral","sentiment_score":0.0783444195985794},{"text":"That's fine.","start":127.97,"end":128.87,"sentiment":"neutral","sentiment_score":0.17502526193857193}],"sentiment":"neutral","sentiment_score":0.14279831449190775,"channel":1,"num_words":3,"start":127.729996,"end":128.87},{"sentences":[{"text":"Do you have maybe, like, ten minutes for me to just run through a quick pre assessment, which will just make the process quicker, and I can actually then get a determining factor from the underwriters?","start":129.345,"end":140.90001,"sentiment":"neutral","sentiment_score":0.14297259578274357}],"sentiment":"neutral","sentiment_score":0.14297259578274357,"channel":0,"num_words":36,"start":129.345,"end":140.90001},{"sentences":[{"text":"Yeah.","start":141.705,"end":142.205,"sentiment":"neutral","sentiment_score":0.039718322455883026}],"sentiment":"neutral","sentiment_score":0.039718322455883026,"channel":1,"num_words":1,"start":141.705,"end":142.205},{"sentences":[{"text":"Yeah?","start":142.96,"end":143.46,"sentiment":"neutral","sentiment_score":0.04572291672229767},{"text":"Alright.","start":143.52,"end":143.92,"sentiment":"neutral","sentiment_score":0.0917227491736412},{"text":"I'm just gonna open up a document quickly.","start":143.92,"end":146.26001,"sentiment":"neutral","sentiment_score":0.11237442586570978},{"text":"I won't be a sec.","start":149.12,"end":150.42,"sentiment":"neutral","sentiment_score":0.03608760535717011},{"text":"Okay.","start":158.905,"end":159.405,"sentiment":"neutral","sentiment_score":0.07854196429252625}],"sentiment":"neutral","sentiment_score":0.08096381649374962,"channel":0,"num_words":16,"start":142.96,"end":159.405},{"sentences":[{"text":"So I still that's alright.","start":159.785,"end":163.86499,"sentiment":"neutral","sentiment_score":0.09225024282932281},{"text":"I've still got all those details there.","start":163.86499,"end":165.89,"sentiment":"neutral","sentiment_score":0.11486995539494924},{"text":"With your job, I have 50% office work, 50% field work.","start":167.39,"end":175.56999,"sentiment":"neutral","sentiment_score":0.04314448396590623}],"sentiment":"neutral","sentiment_score":0.07564914024070553,"channel":0,"num_words":23,"start":159.785,"end":175.56999},{"sentences":[{"text":"Field.","start":175.09,"end":175.59,"sentiment":"neutral","sentiment_score":0.018232842907309532},{"text":"Mhmm.","start":176.20999,"end":176.70999,"sentiment":"neutral","sentiment_score":0.013366631232202051}],"sentiment":"neutral","sentiment_score":0.015799737069755793,"channel":1,"num_words":2,"start":175.09,"end":176.70999},{"sentences":[{"text":"Yeah.","start":177.46999,"end":177.79,"sentiment":"neutral","sentiment_score":0.020785970613360405},{"text":"And it's that includes working sorry.","start":177.79,"end":178.0009,"sentiment":"neutral","sentiment_score":0.0028104030837615332},{"text":"Driving to and from the office.","start":178.0009,"end":178.78,"sentiment":"neutral","sentiment_score":-0.028971855839093525},{"text":"Hazardous activities in","start":179.445,"end":182.85501,"sentiment":"neutral","sentiment_score":-0.02188728128870328}],"sentiment":"neutral","sentiment_score":-0.012615286861546338,"channel":0,"num_words":16,"start":177.46999,"end":182.85501},{"sentences":[{"text":"No.","start":185.145,"end":185.645,"sentiment":"neutral","sentiment_score":-0.06845971941947937},{"text":"It's not.","start":189.705,"end":190.445,"sentiment":"neutral","sentiment_score":-0.07801248505711555},{"text":"No.","start":190.905,"end":191.405,"sentiment":"neutral","sentiment_score":-0.07759178429841995}],"sentiment":"neutral","sentiment_score":-0.07551911845803261,"channel":1,"num_words":4,"start":185.145,"end":191.405},{"sentences":[{"text":"your job, so working at high And no hazardous activities in your job, so working at heights, handling explosives, underground.","start":191.205,"end":198.64,"sentiment":"neutral","sentiment_score":-0.06818575728684664}],"sentiment":"neutral","sentiment_score":-0.06818575728684664,"channel":0,"num_words":20,"start":191.205,"end":198.64},{"sentences":[{"text":"Like, unless you count working on scaffolds, working at heights, but, no, we what I'm doing now is not in AWPs or off ropes","start":201.2,"end":210.0,"sentiment":"neutral","sentiment_score":-0.07288023099924128}],"sentiment":"neutral","sentiment_score":-0.07288023099924128,"channel":1,"num_words":24,"start":201.2,"end":210.0},{"sentences":[{"text":"Yep.","start":209.995,"end":210.495,"sentiment":"neutral","sentiment_score":-0.02155206725001335}],"sentiment":"neutral","sentiment_score":-0.02155206725001335,"channel":0,"num_words":1,"start":209.995,"end":210.495},{"sentences":[{"text":"or anything like that.","start":210.0,"end":211.29999,"sentiment":"neutral","sentiment_score":-0.034250608179718256}],"sentiment":"neutral","sentiment_score":-0.034250608179718256,"channel":1,"num_words":4,"start":210.0,"end":211.29999},{"sentences":[{"text":"So it's not above 15 meters?","start":211.75499,"end":213.855,"sentiment":"neutral","sentiment_score":-0.024437930590162676}],"sentiment":"neutral","sentiment_score":-0.024437930590162676,"channel":0,"num_words":6,"start":211.75499,"end":213.855},{"sentences":[{"text":"No.","start":214.48,"end":214.935,"sentiment":"neutral","sentiment_score":-0.18845334649086},{"text":"No.","start":215.175,"end":215.415,"sentiment":"neutral","sentiment_score":-0.22014686465263367},{"text":"Not","start":215.415,"end":215.915,"sentiment":"neutral","sentiment_score":-0.31900250911712646}],"sentiment":"neutral","sentiment_score":-0.24253424008687338,"channel":1,"num_words":3,"start":214.48,"end":215.915},{"sentences":[{"text":"One Wonderful.","start":215.83499,"end":217.215,"sentiment":"neutral","sentiment_score":-0.31012238562107086},{"text":"Do you intend on changing your occupation in the next twelve months?","start":218.07999,"end":221.21999,"sentiment":"neutral","sentiment_score":-0.07637826725840569}],"sentiment":"neutral","sentiment_score":-0.10977028416735786,"channel":0,"num_words":14,"start":215.83499,"end":221.21999},{"sentences":[{"text":"at all.","start":221.095,"end":223.415,"sentiment":"neutral","sentiment_score":-0.04218144901096821},{"text":"Not in the next twelve months.","start":223.415,"end":224.775,"sentiment":"neutral","sentiment_score":-0.09765107308824857},{"text":"No.","start":224.775,"end":225.275,"sentiment":"neutral","sentiment_score":-0.08816584944725037}],"sentiment":"neutral","sentiment_score":-0.08427057622207536,"channel":1,"num_words":9,"start":221.095,"end":225.275},{"sentences":[{"text":"No.","start":226.0,"end":226.48,"sentiment":"neutral","sentiment_score":-0.07053829729557037},{"text":"And no second a second occupation?","start":226.48,"end":228.81999,"sentiment":"neutral","sentiment_score":-0.07411076252659161}],"sentiment":"neutral","sentiment_score":-0.07360041035073144,"channel":0,"num_words":7,"start":226.0,"end":228.81999},{"sentences":[{"text":"No.","start":229.895,"end":230.395,"sentiment":"neutral","sentiment_score":-0.06197946518659592}],"sentiment":"neutral","sentiment_score":-0.06197946518659592,"channel":1,"num_words":1,"start":229.895,"end":230.395},{"sentences":[{"text":"Do you intend to travel overseas for work or pleasure anytime","start":231.43999,"end":234.995,"sentiment":"neutral","sentiment_score":-0.03880035267634825}],"sentiment":"neutral","sentiment_score":-0.03880035267634825,"channel":0,"num_words":11,"start":231.43999,"end":234.995},{"sentences":[{"text":"No.","start":236.8,"end":237.3,"sentiment":"neutral","sentiment_score":-0.0590461865067482}],"sentiment":"neutral","sentiment_score":-0.0590461865067482,"channel":1,"num_words":1,"start":236.8,"end":237.3},{"sentences":[{"text":"soon?","start":237.13501,"end":237.63501,"sentiment":"neutral","sentiment_score":-0.0463869608938694}],"sentiment":"neutral","sentiment_score":-0.0463869608938694,"channel":0,"num_words":1,"start":237.13501,"end":237.63501},{"sentences":[{"text":"Maybe","start":237.92,"end":238.32,"sentiment":"neutral","sentiment_score":-0.054996926337480545}],"sentiment":"neutral","sentiment_score":-0.054996926337480545,"channel":1,"num_words":1,"start":237.92,"end":238.32},{"sentences":[{"text":"No?","start":238.255,"end":238.755,"sentiment":"neutral","sentiment_score":-0.06333580613136292}],"sentiment":"neutral","sentiment_score":-0.06333580613136292,"channel":0,"num_words":1,"start":238.255,"end":238.755},{"sentences":[{"text":"for a honeymoon next year","start":238.32,"end":240.40001,"sentiment":"neutral","sentiment_score":-0.03097463510930538}],"sentiment":"neutral","sentiment_score":-0.03097463510930538,"channel":1,"num_words":5,"start":238.32,"end":240.40001},{"sentences":[{"text":"Yeah.","start":240.095,"end":240.575,"sentiment":"neutral","sentiment_score":0.012222308665513992}],"sentiment":"neutral","sentiment_score":0.012222308665513992,"channel":0,"num_words":1,"start":240.095,"end":240.575},{"sentences":[{"text":"sometime.","start":240.40001,"end":240.90001,"sentiment":"neutral","sentiment_score":0.0234537310898304}],"sentiment":"neutral","sentiment_score":0.0234537310898304,"channel":1,"num_words":1,"start":240.40001,"end":240.90001},{"sentences":[{"text":"That's that's that's okay.","start":240.575,"end":243.235,"sentiment":"neutral","sentiment_score":0.11382219009101391},{"text":"And do you participate I've got here that you do gym and jet skiing.","start":244.175,"end":248.29,"sentiment":"neutral","sentiment_score":0.06229152849742344},{"text":"Is that still","start":248.29,"end":251.60999,"sentiment":"neutral","sentiment_score":0.022446191559235256}],"sentiment":"neutral","sentiment_score":0.06641470161931855,"channel":0,"num_words":21,"start":240.575,"end":251.60999},{"sentences":[{"text":"Just gym at","start":251.735,"end":252.61499,"sentiment":"neutral","sentiment_score":0.018626198172569275}],"sentiment":"neutral","sentiment_score":0.018626198172569275,"channel":1,"num_words":3,"start":251.735,"end":252.61499},{"sentences":[{"text":"right?","start":252.51999,"end":253.01999,"sentiment":"neutral","sentiment_score":0.007362100761383772}],"sentiment":"neutral","sentiment_score":0.007362100761383772,"channel":0,"num_words":1,"start":252.51999,"end":253.01999},{"sentences":[{"text":"the moment.","start":252.61499,"end":253.19499,"sentiment":"neutral","sentiment_score":-0.00818695593625307},{"text":"I haven't","start":253.495,"end":253.97499,"sentiment":"neutral","sentiment_score":-0.043452952057123184}],"sentiment":"neutral","sentiment_score":-0.025819953996688128,"channel":1,"num_words":4,"start":252.61499,"end":253.97499},{"sentences":[{"text":"Yep.","start":253.93,"end":254.43,"sentiment":"neutral","sentiment_score":-0.023432262241840363}],"sentiment":"neutral","sentiment_score":-0.023432262241840363,"channel":0,"num_words":1,"start":253.93,"end":254.43},{"sentences":[{"text":"jet skied for a couple of years, but I've got it in my shed.","start":253.97499,"end":257.35498,"sentiment":"neutral","sentiment_score":-0.0274835399218968}],"sentiment":"neutral","sentiment_score":-0.0274835399218968,"channel":1,"num_words":14,"start":253.97499,"end":257.35498},{"sentences":[{"text":"That's okay.","start":258.25,"end":259.15,"sentiment":"neutral","sentiment_score":0.12873054295778275},{"text":"Are you still a nonsmoker?","start":261.17502,"end":262.55502,"sentiment":"neutral","sentiment_score":-0.07238075435161591}],"sentiment":"neutral","sentiment_score":-0.014920383691787718,"channel":0,"num_words":7,"start":258.25,"end":262.55502},{"sentences":[{"text":"Yep.","start":263.48,"end":263.98,"sentiment":"neutral","sentiment_score":-0.047559238970279694}],"sentiment":"neutral","sentiment_score":-0.047559238970279694,"channel":1,"num_words":1,"start":263.48,"end":263.98},{"sentences":[{"text":"Have you ever taken illicit drugs?","start":265.255,"end":267.515,"sentiment":"neutral","sentiment_score":-0.15004242584109306}],"sentiment":"neutral","sentiment_score":-0.15004242584109306,"channel":0,"num_words":6,"start":265.255,"end":267.515},{"sentences":[{"text":"This got me last time.","start":269.32,"end":270.84,"sentiment":"neutral","sentiment_score":-0.21400752663612366},{"text":"I was super honest about it, and I said, you know, I've done illicit","start":270.84,"end":275.795,"sentiment":"neutral","sentiment_score":-0.12200719650302615}],"sentiment":"neutral","sentiment_score":-0.14621780969594655,"channel":1,"num_words":19,"start":269.32,"end":275.795},{"sentences":[{"text":"Yeah.","start":275.49503,"end":275.815,"sentiment":"neutral","sentiment_score":-0.11229626834392548}],"sentiment":"neutral","sentiment_score":-0.11229626834392548,"channel":0,"num_words":1,"start":275.49503,"end":275.815},{"sentences":[{"text":"drugs","start":275.795,"end":276.295,"sentiment":"neutral","sentiment_score":-0.17155513167381287}],"sentiment":"neutral","sentiment_score":-0.17155513167381287,"channel":1,"num_words":1,"start":275.795,"end":276.295},{"sentences":[{"text":"I can","start":275.815,"end":276.12,"sentiment":"neutral","sentiment_score":-0.21805007010698318}],"sentiment":"neutral","sentiment_score":-0.21805007010698318,"channel":0,"num_words":2,"start":275.815,"end":276.12},{"sentences":[{"text":"a handful of times.","start":276.43503,"end":277.975,"sentiment":"neutral","sentiment_score":-0.2468310073018074},{"text":"And I'm like, I think that just bit me in the fucking ass.","start":278.43503,"end":281.315,"sentiment":"negative","sentiment_score":-0.43160025431559634},{"text":"Like, the amount of times I've done it is, like, negligible.","start":281.315,"end":284.535,"sentiment":"neutral","sentiment_score":-0.3177237808704376},{"text":"So I don't know.","start":285.15503,"end":286.755,"sentiment":"neutral","sentiment_score":-0.2597126215696335},{"text":"I I really wanna lie with it, but just just, you know, the same as","start":286.755,"end":292.22,"sentiment":"neutral","sentiment_score":-0.24806619385878245}],"sentiment":"neutral","sentiment_score":-0.3160198365754269,"channel":1,"num_words":47,"start":276.43503,"end":292.22},{"sentences":[{"text":"it","start":292.115,"end":292.275,"sentiment":"neutral","sentiment_score":-0.19099296629428864}],"sentiment":"neutral","sentiment_score":-0.19099296629428864,"channel":0,"num_words":1,"start":292.115,"end":292.275},{"sentences":[{"text":"last","start":292.22,"end":292.54,"sentiment":"neutral","sentiment_score":-0.16209442913532257}],"sentiment":"neutral","sentiment_score":-0.16209442913532257,"channel":1,"num_words":1,"start":292.22,"end":292.54},{"sentences":[{"text":"is","start":292.275,"end":292.775,"sentiment":"neutral","sentiment_score":-0.185144767165184}],"sentiment":"neutral","sentiment_score":-0.185144767165184,"channel":0,"num_words":1,"start":292.275,"end":292.775},{"sentences":[{"text":"time.","start":292.54,"end":293.04,"sentiment":"neutral","sentiment_score":-0.1843484789133072}],"sentiment":"neutral","sentiment_score":-0.1843484789133072,"channel":1,"num_words":1,"start":292.54,"end":293.04},{"sentences":[{"text":"and but nothing","start":293.205,"end":296.495,"sentiment":"neutral","sentiment_score":-0.0826710785428683}],"sentiment":"neutral","sentiment_score":-0.0826710785428683,"channel":0,"num_words":3,"start":293.205,"end":296.495},{"sentences":[{"text":"Nothing for many","start":296.06,"end":297.1,"sentiment":"neutral","sentiment_score":-0.18386618296305338}],"sentiment":"neutral","sentiment_score":-0.18386618296305338,"channel":1,"num_words":3,"start":296.06,"end":297.1},{"sentences":[{"text":"nothing","start":296.925,"end":297.425,"sentiment":"neutral","sentiment_score":-0.16317269206047058}],"sentiment":"neutral","sentiment_score":-0.16317269206047058,"channel":0,"num_words":1,"start":296.925,"end":297.425},{"sentences":[{"text":"years.","start":297.1,"end":297.6,"sentiment":"neutral","sentiment_score":-0.18926586210727692},{"text":"No.","start":297.66,"end":298.16,"sentiment":"neutral","sentiment_score":-0.17340753972530365}],"sentiment":"neutral","sentiment_score":-0.18133670091629028,"channel":1,"num_words":2,"start":297.1,"end":298.16},{"sentences":[{"text":"since then.","start":297.85498,"end":299.285,"sentiment":"neutral","sentiment_score":-0.13208267092704773},{"text":"Okay.","start":299.715,"end":300.215,"sentiment":"neutral","sentiment_score":-0.009990228340029716},{"text":"And I have here that you drink alcohol approximately four to five glasses of wine per week every other week.","start":300.515,"end":307.97,"sentiment":"neutral","sentiment_score":-0.002237793616950511},{"text":"Is that still right?","start":307.97,"end":309.11,"sentiment":"neutral","sentiment_score":-0.013351330067962408}],"sentiment":"neutral","sentiment_score":-0.013789509733517965,"channel":0,"num_words":27,"start":297.85498,"end":309.11},{"sentences":[{"text":"Probably even less than that now.","start":309.105,"end":310.965,"sentiment":"neutral","sentiment_score":-0.11699215198556583}],"sentiment":"neutral","sentiment_score":-0.11699215198556583,"channel":1,"num_words":6,"start":309.105,"end":310.965},{"sentences":[{"text":"Yeah.","start":311.56998,"end":312.06998,"sentiment":"neutral","sentiment_score":0.02636071667075157},{"text":"How many would you say?","start":312.12997,"end":313.50998,"sentiment":"neutral","sentiment_score":0.023855724930763246}],"sentiment":"neutral","sentiment_score":0.02427322355409463,"channel":0,"num_words":6,"start":311.56998,"end":313.50998},{"sentences":[{"text":"When I'm home, I might go through one bottle of wine over two weeks, and then the other two weeks I'm at work.","start":316.25,"end":322.91,"sentiment":"neutral","sentiment_score":0.01676608959552022},{"text":"But","start":323.69,"end":323.93,"sentiment":"neutral","sentiment_score":0.026540342718362808}],"sentiment":"neutral","sentiment_score":0.017173350142305328,"channel":1,"num_words":24,"start":316.25,"end":323.93},{"sentences":[{"text":"Okay.","start":323.825,"end":324.325,"sentiment":"neutral","sentiment_score":0.038574349135160446}],"sentiment":"neutral","sentiment_score":0.038574349135160446,"channel":0,"num_words":1,"start":323.825,"end":324.325},{"sentences":[{"text":"if you average that out, it's probably, like, one glass a week or one and a half glasses a week.","start":323.93,"end":329.06998,"sentiment":"neutral","sentiment_score":0.03729071961715817}],"sentiment":"neutral","sentiment_score":0.03729071961715817,"channel":1,"num_words":20,"start":323.93,"end":329.06998},{"sentences":[{"text":"Yep.","start":329.425,"end":329.925,"sentiment":"neutral","sentiment_score":0.04415721446275711},{"text":"One glass per week.","start":330.70502,"end":334.56998,"sentiment":"neutral","sentiment_score":0.04962087795138359},{"text":"Okay.","start":334.78998,"end":335.28998,"sentiment":"neutral","sentiment_score":0.2361181378364563},{"text":"Beautiful.","start":335.34998,"end":335.84998,"sentiment":"positive","sentiment_score":0.4014930129051209},{"text":"And I have your height at a hundred and sixty nine centimeters and your weight at fifty six kilos.","start":338.15,"end":344.25,"sentiment":"neutral","sentiment_score":0.11297431117609928}],"sentiment":"neutral","sentiment_score":0.11641399189829826,"channel":0,"num_words":26,"start":329.425,"end":344.25},{"sentences":[{"text":"Is that right?","start":344.31,"end":345.245,"sentiment":"neutral","sentiment_score":0.10883895556131999}],"sentiment":"neutral","sentiment_score":0.10883895556131999,"channel":0,"num_words":3,"start":344.31,"end":345.245},{"sentences":[{"text":"Same.","start":345.03,"end":345.53,"sentiment":"neutral","sentiment_score":0.06122608482837677},{"text":"The same.","start":345.59,"end":346.31,"sentiment":"neutral","sentiment_score":0.05195024237036705},{"text":"Yep.","start":346.31,"end":346.81,"sentiment":"neutral","sentiment_score":0.04770101234316826}],"sentiment":"neutral","sentiment_score":0.05320689547806978,"channel":1,"num_words":4,"start":345.03,"end":346.81},{"sentences":[{"text":"Yeah.","start":346.42502,"end":346.92502,"sentiment":"neutral","sentiment_score":0.022772904485464096},{"text":"And","start":347.465,"end":347.785,"sentiment":"neutral","sentiment_score":0.0002431720495223999}],"sentiment":"neutral","sentiment_score":0.011508038267493248,"channel":0,"num_words":2,"start":346.42502,"end":347.785},{"sentences":[{"text":"Maybe","start":347.51,"end":347.91,"sentiment":"neutral","sentiment_score":-0.02206853404641151}],"sentiment":"neutral","sentiment_score":-0.02206853404641151,"channel":1,"num_words":1,"start":347.51,"end":347.91},{"sentences":[{"text":"has","start":347.785,"end":347.945,"sentiment":"neutral","sentiment_score":-0.02366967871785164}],"sentiment":"neutral","sentiment_score":-0.02366967871785164,"channel":0,"num_words":1,"start":347.785,"end":347.945},{"sentences":[{"text":"I'm","start":347.91,"end":348.07,"sentiment":"neutral","sentiment_score":-0.03372140973806381}],"sentiment":"neutral","sentiment_score":-0.03372140973806381,"channel":1,"num_words":1,"start":347.91,"end":348.07},{"sentences":[{"text":"your","start":347.945,"end":348.185,"sentiment":"neutral","sentiment_score":-0.02804103121161461}],"sentiment":"neutral","sentiment_score":-0.02804103121161461,"channel":0,"num_words":1,"start":347.945,"end":348.185},{"sentences":[{"text":"a bit shorter because I'm getting older.","start":348.07,"end":350.01,"sentiment":"neutral","sentiment_score":-0.06324698722788266}],"sentiment":"neutral","sentiment_score":-0.06324698722788266,"channel":1,"num_words":7,"start":348.07,"end":350.01},{"sentences":[{"text":"I I assume you're on that one.","start":352.025,"end":354.045,"sentiment":"neutral","sentiment_score":0.0037208501972989844}],"sentiment":"neutral","sentiment_score":0.0037208501972989844,"channel":0,"num_words":7,"start":352.025,"end":354.045},{"sentences":[{"text":"Yes.","start":354.39,"end":354.89,"sentiment":"neutral","sentiment_score":0.04807581007480621}],"sentiment":"neutral","sentiment_score":0.04807581007480621,"channel":1,"num_words":1,"start":354.39,"end":354.89},{"sentences":[{"text":"So health wise, medical history being your immediate family for mother, brother, and sister, is there anything that's changed outside diagnosis wise your sister?","start":356.185,"end":366.26,"sentiment":"neutral","sentiment_score":-0.006129485011721651}],"sentiment":"neutral","sentiment_score":-0.006129485011721651,"channel":0,"num_words":24,"start":356.185,"end":366.26},{"sentences":[{"text":"No.","start":367.105,"end":367.605,"sentiment":"neutral","sentiment_score":-0.1308024376630783},{"text":"Nothing.","start":367.665,"end":368.165,"sentiment":"neutral","sentiment_score":-0.07693665474653244}],"sentiment":"neutral","sentiment_score":-0.10386954620480537,"channel":1,"num_words":2,"start":367.105,"end":368.165},{"sentences":[{"text":"Okay.","start":369.2,"end":369.7,"sentiment":"neutral","sentiment_score":-0.02172447182238102},{"text":"And it says for your own personal health, you said yes to skin conditions, yes to a thyroid condition, and yes to previous surgery, which was a tendon repair in your hand from a work accident","start":372.08002,"end":389.53998,"sentiment":"neutral","sentiment_score":0.007368886571687956}],"sentiment":"neutral","sentiment_score":0.006582579588064471,"channel":0,"num_words":37,"start":369.2,"end":389.53998},{"sentences":[{"text":"Yep.","start":390.635,"end":391.135,"sentiment":"neutral","sentiment_score":-0.00006637520709773526}],"sentiment":"neutral","sentiment_score":-0.00006637520709773526,"channel":1,"num_words":1,"start":390.635,"end":391.135},{"sentences":[{"text":"when you were 18?","start":390.63998,"end":391.62,"sentiment":"neutral","sentiment_score":-6.130430847406387e-7}],"sentiment":"neutral","sentiment_score":-6.130430847406387e-7,"channel":0,"num_words":4,"start":390.63998,"end":391.62},{"sentences":[{"text":"Yep.","start":392.075,"end":392.575,"sentiment":"neutral","sentiment_score":0.0031509711407124996}],"sentiment":"neutral","sentiment_score":0.0031509711407124996,"channel":1,"num_words":1,"start":392.075,"end":392.575},{"sentences":[{"text":"Yep.","start":392.08,"end":392.58,"sentiment":"neutral","sentiment_score":0.006596935912966728},{"text":"Okay.","start":392.72,"end":393.22,"sentiment":"neutral","sentiment_score":0.0076449960470199585},{"text":"Anything else that you've","start":393.36,"end":395.91998,"sentiment":"neutral","sentiment_score":-0.0010663996217772365}],"sentiment":"neutral","sentiment_score":0.0016627222454796235,"channel":0,"num_words":6,"start":392.08,"end":395.91998},{"sentences":[{"text":"No.","start":395.835,"end":396.335,"sentiment":"neutral","sentiment_score":-0.02532941102981567}],"sentiment":"neutral","sentiment_score":-0.02532941102981567,"channel":1,"num_words":1,"start":395.835,"end":396.335},{"sentences":[{"text":"been diagnosed or received treatment for?","start":395.91998,"end":398.65997,"sentiment":"neutral","sentiment_score":-0.04953069146722555}],"sentiment":"neutral","sentiment_score":-0.04953069146722555,"channel":0,"num_words":6,"start":395.91998,"end":398.65997},{"sentences":[{"text":"No.","start":399.755,"end":400.255,"sentiment":"neutral","sentiment_score":-0.06610019505023956}],"sentiment":"neutral","sentiment_score":-0.06610019505023956,"channel":1,"num_words":1,"start":399.755,"end":400.255},{"sentences":[{"text":"So the alright.","start":400.24,"end":402.08,"sentiment":"neutral","sentiment_score":-0.04692912598450979},{"text":"So the skin condition is psoriasis, and","start":402.08,"end":405.245,"sentiment":"neutral","sentiment_score":-0.035264355529631884}],"sentiment":"neutral","sentiment_score":-0.03876378666609526,"channel":0,"num_words":10,"start":400.24,"end":405.245},{"sentences":[{"text":"It's very mild.","start":405.37,"end":406.51,"sentiment":"neutral","sentiment_score":-0.07050843288501103},{"text":"It's a it's","start":406.57,"end":407.29,"sentiment":"neutral","sentiment_score":-0.05267377197742462}],"sentiment":"neutral","sentiment_score":-0.06159110243121783,"channel":1,"num_words":6,"start":405.37,"end":407.29},{"sentences":[{"text":"the","start":407.185,"end":407.685,"sentiment":"neutral","sentiment_score":-0.0522170290350914}],"sentiment":"neutral","sentiment_score":-0.0522170290350914,"channel":0,"num_words":1,"start":407.185,"end":407.685},{"sentences":[{"text":"a very mild psoriasis.","start":407.29,"end":408.51,"sentiment":"neutral","sentiment_score":-0.06839193776249886},{"text":"It's just sort of","start":408.97,"end":410.11,"sentiment":"neutral","sentiment_score":-0.03152582887560129}],"sentiment":"neutral","sentiment_score":-0.049958883319050074,"channel":1,"num_words":8,"start":407.29,"end":410.11},{"sentences":[{"text":"Mild.","start":409.865,"end":410.365,"sentiment":"neutral","sentiment_score":-0.06660983711481094},{"text":"Yep.","start":410.825,"end":411.325,"sentiment":"neutral","sentiment_score":-0.022827966138720512}],"sentiment":"neutral","sentiment_score":-0.04471890162676573,"channel":0,"num_words":2,"start":409.865,"end":411.325},{"sentences":[{"text":"it's untreated.","start":411.53,"end":412.27,"sentiment":"neutral","sentiment_score":-0.04000444710254669}],"sentiment":"neutral","sentiment_score":-0.04000444710254669,"channel":1,"num_words":2,"start":411.53,"end":412.27},{"sentences":[{"text":"Yep.","start":413.545,"end":414.045,"sentiment":"neutral","sentiment_score":-0.022992663085460663}],"sentiment":"neutral","sentiment_score":-0.022992663085460663,"channel":0,"num_words":1,"start":413.545,"end":414.045},{"sentences":[{"text":"It's only when it does flare up, which is, you said, far between when it itches.","start":414.17,"end":418.89,"sentiment":"neutral","sentiment_score":-0.05830239853821695},{"text":"I might get a topical steroid cream, but it just makes","start":418.89,"end":423.475,"sentiment":"neutral","sentiment_score":-0.06526150249622086}],"sentiment":"neutral","sentiment_score":-0.06113758903962595,"channel":1,"num_words":27,"start":414.17,"end":423.475},{"sentences":[{"text":"Yep.","start":423.24,"end":423.74,"sentiment":"neutral","sentiment_score":-0.0932522639632225}],"sentiment":"neutral","sentiment_score":-0.0932522639632225,"channel":0,"num_words":1,"start":423.24,"end":423.74},{"sentences":[{"text":"my skin hurt, so I just don't do it.","start":423.475,"end":425.975,"sentiment":"negative","sentiment_score":-0.33495820893181694}],"sentiment":"negative","sentiment_score":-0.33495820893181694,"channel":1,"num_words":9,"start":423.475,"end":425.975},{"sentences":[{"text":"I understand.","start":426.68,"end":427.41998,"sentiment":"neutral","sentiment_score":-0.1390693038702011},{"text":"And then the and I've got Graves' disease.","start":428.67502,"end":432.375,"sentiment":"neutral","sentiment_score":-0.0821070596575737},{"text":"Is that","start":432.83502,"end":433.55502,"sentiment":"neutral","sentiment_score":-0.03607947379350662}],"sentiment":"neutral","sentiment_score":-0.08392950271566708,"channel":0,"num_words":12,"start":426.68,"end":433.55502},{"sentences":[{"text":"Mhmm.","start":433.155,"end":433.655,"sentiment":"neutral","sentiment_score":-0.03775804117321968}],"sentiment":"neutral","sentiment_score":-0.03775804117321968,"channel":1,"num_words":1,"start":433.155,"end":433.655},{"sentences":[{"text":"yep.","start":433.95502,"end":434.45502,"sentiment":"neutral","sentiment_score":-0.033269766718149185},{"text":"So do you have any symptoms?","start":434.67502,"end":437.255,"sentiment":"neutral","sentiment_score":-0.021937159821391106}],"sentiment":"neutral","sentiment_score":-0.023556103663785116,"channel":0,"num_words":7,"start":433.95502,"end":437.255},{"sentences":[{"text":"No.","start":438.38,"end":438.88,"sentiment":"neutral","sentiment_score":-0.09337294846773148},{"text":"No.","start":438.94,"end":439.44,"sentiment":"neutral","sentiment_score":-0.11090012639760972}],"sentiment":"neutral","sentiment_score":-0.1021365374326706,"channel":1,"num_words":2,"start":438.38,"end":439.44},{"sentences":[{"text":"Nope.","start":439.475,"end":439.975,"sentiment":"neutral","sentiment_score":-0.13081108033657074}],"sentiment":"neutral","sentiment_score":-0.13081108033657074,"channel":0,"num_words":1,"start":439.475,"end":439.975},{"sentences":[{"text":"When I","start":440.13998,"end":440.53998,"sentiment":"neutral","sentiment_score":-0.11789846047759056}],"sentiment":"neutral","sentiment_score":-0.11789846047759056,"channel":1,"num_words":2,"start":440.13998,"end":440.53998},{"sentences":[{"text":"Any","start":440.44998,"end":440.94998,"sentiment":"neutral","sentiment_score":-0.08066655695438385}],"sentiment":"neutral","sentiment_score":-0.08066655695438385,"channel":0,"num_words":1,"start":440.44998,"end":440.94998},{"sentences":[{"text":"was younger, it it made me quite thin and","start":440.53998,"end":444.22,"sentiment":"neutral","sentiment_score":-0.17585118197732502}],"sentiment":"neutral","sentiment_score":-0.17585118197732502,"channel":1,"num_words":9,"start":440.53998,"end":444.22},{"sentences":[{"text":"yep.","start":444.21,"end":444.71,"sentiment":"neutral","sentiment_score":-0.20612917840480804}],"sentiment":"neutral","sentiment_score":-0.20612917840480804,"channel":0,"num_words":1,"start":444.21,"end":444.71},{"sentences":[{"text":"skinny, but going to the gym a lot has changed that.","start":444.22,"end":448.94,"sentiment":"neutral","sentiment_score":-0.16103589941154828},{"text":"So I don't","start":448.94,"end":450.355,"sentiment":"neutral","sentiment_score":-0.1056293472647667}],"sentiment":"neutral","sentiment_score":-0.1491630668086665,"channel":1,"num_words":14,"start":444.22,"end":450.355},{"sentences":[{"text":"Okay.","start":450.13,"end":450.63,"sentiment":"neutral","sentiment_score":-0.05451175570487976}],"sentiment":"neutral","sentiment_score":-0.05451175570487976,"channel":0,"num_words":1,"start":450.13,"end":450.63},{"sentences":[{"text":"have any","start":450.355,"end":450.995,"sentiment":"neutral","sentiment_score":-0.025103521533310413}],"sentiment":"neutral","sentiment_score":-0.025103521533310413,"channel":1,"num_words":2,"start":450.355,"end":450.995},{"sentences":[{"text":"And","start":450.77,"end":451.27,"sentiment":"neutral","sentiment_score":-0.04598675295710564}],"sentiment":"neutral","sentiment_score":-0.04598675295710564,"channel":0,"num_words":1,"start":450.77,"end":451.27},{"sentences":[{"text":"palpitations or things like that.","start":450.995,"end":453.975,"sentiment":"neutral","sentiment_score":-0.07460634559392929}],"sentiment":"neutral","sentiment_score":-0.07460634559392929,"channel":1,"num_words":5,"start":450.995,"end":453.975},{"sentences":[{"text":"okay.","start":454.85,"end":455.35,"sentiment":"neutral","sentiment_score":0.04388710483908653},{"text":"Fantastic.","start":455.845,"end":456.345,"sentiment":"neutral","sentiment_score":0.22008755803108215},{"text":"And with and you do you take any medication for them?","start":456.805,"end":460.985,"sentiment":"neutral","sentiment_score":0.02146955511786721}],"sentiment":"neutral","sentiment_score":0.038472289935900614,"channel":0,"num_words":13,"start":454.85,"end":460.985},{"sentences":[{"text":"No.","start":461.875,"end":462.375,"sentiment":"neutral","sentiment_score":-0.038569796830415726}],"sentiment":"neutral","sentiment_score":-0.038569796830415726,"channel":1,"num_words":1,"start":461.875,"end":462.375},{"sentences":[{"text":"Nope?","start":463.04498,"end":463.54498,"sentiment":"neutral","sentiment_score":-0.020851757377386093},{"text":"Okay.","start":463.605,"end":464.005,"sentiment":"neutral","sentiment_score":0.05467270314693451},{"text":"Beautiful.","start":464.005,"end":464.505,"sentiment":"neutral","sentiment_score":0.3112557530403137},{"text":"Alright.","start":464.805,"end":465.285,"sentiment":"neutral","sentiment_score":0.2111378312110901},{"text":"That's all I needed to do.","start":465.285,"end":466.805,"sentiment":"neutral","sentiment_score":0.24062257260084152}],"sentiment":"neutral","sentiment_score":0.19999499656260014,"channel":0,"num_words":10,"start":463.04498,"end":466.805},{"sentences":[{"text":"I will get our team onto it, and we'll start on all the other advice as well, changing the investment options and everything else we've discussed and just include it all in one.","start":466.805,"end":478.50998,"sentiment":"neutral","sentiment_score":0.242113268736637}],"sentiment":"neutral","sentiment_score":0.242113268736637,"channel":0,"num_words":33,"start":466.805,"end":478.50998},{"sentences":[{"text":"Yeah.","start":478.96503,"end":479.285,"sentiment":"neutral","sentiment_score":0.1837054044008255},{"text":"Cool.","start":479.285,"end":479.765,"sentiment":"positive","sentiment_score":0.4048539400100708},{"text":"Great.","start":479.765,"end":480.265,"sentiment":"positive","sentiment_score":0.5817290544509888},{"text":"That sounds good.","start":480.40503,"end":481.46503,"sentiment":"positive","sentiment_score":0.5983903209368387}],"sentiment":"positive","sentiment_score":0.49424322694540024,"channel":1,"num_words":6,"start":478.96503,"end":481.46503},{"sentences":[{"text":"Thanks.","start":481.05,"end":481.41895,"sentiment":"positive","sentiment_score":0.5922878980636597},{"text":"Thanks, Tamara, for your time.","start":481.89896,"end":483.25894,"sentiment":"positive","sentiment_score":0.6363984107971191},{"text":"I appreciate it, and have a good weekend.","start":483.25894,"end":485.03894,"sentiment":"positive","sentiment_score":0.6296737715601921}],"sentiment":"positive","sentiment_score":0.6294050088950566,"channel":0,"num_words":14,"start":481.05,"end":485.03894},{"sentences":[{"text":"No, Donna.","start":485.285,"end":486.005,"sentiment":"neutral","sentiment_score":0.12945157289505005},{"text":"Thanks very much.","start":486.005,"end":486.64502,"sentiment":"neutral","sentiment_score":0.28103257218996686},{"text":"You too.","start":486.64502,"end":487.385,"sentiment":"neutral","sentiment_score":0.2715216726064682}],"sentiment":"neutral","sentiment_score":0.23500631536756242,"channel":1,"num_words":7,"start":485.285,"end":487.385},{"sentences":[{"text":"Okay.","start":487.97894,"end":488.45895,"sentiment":"neutral","sentiment_score":0.19421431422233584},{"text":"Bye.","start":488.45895,"end":488.95895,"sentiment":"neutral","sentiment_score":0.20157967507839203}],"sentiment":"neutral","sentiment_score":0.19789699465036392,"channel":0,"num_words":2,"start":487.97894,"end":488.95895},{"sentences":[{"text":"Bye.","start":488.80502,"end":489.30502,"sentiment":"neutral","sentiment_score":-0.09194397926330566}],"sentiment":"neutral","sentiment_score":-0.09194397926330566,"channel":1,"num_words":1,"start":488.80502,"end":489.30502}]},"summary":{"result":"success","short":"A representative from Oakview Financial calls a customer named Tamara to discuss her exclusions and financial health. They discuss the customer's employment, income, and health history. The representative recommends a different insurance company and asks about the customer's personal health history. They also discuss the customer's skin condition and medication use. The call ends with the representative promising to include all the information in a document."},"intents":{"segments":[{"text":"Just before I go any further, I just need to let you know that our calls are recorded for quality and coaching purposes. Is that okay? Yeah.","start_word":23,"end_word":49,"intents":[{"intent":"Request call information","confidence_score":0.0007543359}]},{"text":"And, Tamara, can I just ask your client password?","start_word":52,"end_word":60,"intents":[{"intent":"Ask client password","confidence_score":0.068998605}]},{"text":"And, Tamara, can I just ask your client password? I'm good.","start_word":52,"end_word":62,"intents":[{"intent":"Ask for information","confidence_score":0.002172896}]},{"text":"So I was just calling today to talk through those exclusions. Do you have a couple of minutes? Yes.","start_word":66,"end_word":84,"intents":[{"intent":"Discuss exclusions","confidence_score":0.8339079}]},{"text":"They send it through to what they call their chief medical officers for review. I've Yeah.","start_word":107,"end_word":122,"intents":[{"intent":"Request review","confidence_score":0.02207953}]},{"text":"Your sister's cancer, if it was due to being positive She had for the BRCA she had the BRCA gene. This yes.","start_word":165,"end_word":186,"intents":[{"intent":"Identify cancer","confidence_score":0.00046497598}]},{"text":"It just means that you'll need to go through pre assessment again, so all that financial side of of financial health side of things. Sorry.","start_word":296,"end_word":320,"intents":[{"intent":"Run pre assessment","confidence_score":0.032243278}]},{"text":"It just means that you'll need to go through pre assessment again, so all that financial side of of financial health side of things. Sorry. Yeah.","start_word":296,"end_word":321,"intents":[{"intent":"Evaluate financial health","confidence_score":0.093798615}]},{"text":"Do you have maybe, like, ten minutes for me to just run through a quick pre assessment, which will just make the process quicker, and I can actually then get a determining factor from the underwriters?","start_word":324,"end_word":359,"intents":[{"intent":"Determine factor","confidence_score":0.06439898}]},{"text":"Do you intend on changing your occupation in the next twelve months? at all.","start_word":482,"end_word":495,"intents":[{"intent":"Change occupation","confidence_score":0.3525177}]},{"text":"Do you intend to travel overseas for work or pleasure anytime No. soon?","start_word":511,"end_word":523,"intents":[{"intent":"Travel overseas","confidence_score":0.31356886}]},{"text":"That's all I needed to do. I will get our team onto it, and we'll start on all the other advice as well, changing the investment options and everything else we've discussed and just include it all in one. Yeah.","start_word":1039,"end_word":1078,"intents":[{"intent":"Add to recommendations","confidence_score":0.00013667454}]},{"text":"Bye.","start_word":1107,"end_word":1107,"intents":[{"intent":"Language barrier","confidence_score":0.0000944154},{"intent":"Essence","confidence_score":0.005796089}]}]},"sentiments":{"segments":[{"text":"Hello. It's Mark speaking. Hi, Tamara. It's Jenna here from Oakview Financial. How are you?","start_word":0,"end_word":14,"sentiment":"neutral","sentiment_score":0.11291868984699248},{"text":"I'm good. Thanks, though. That's good. That's good.","start_word":15,"end_word":22,"sentiment":"positive","sentiment_score":0.49986976385116577},{"text":"Just before I go any further, I just need to let you know that our calls are recorded for quality and coaching purposes. Is that okay? Yeah. It's fine. And, Tamara, can I just ask your client password? I'm good.","start_word":23,"end_word":62,"sentiment":"neutral","sentiment_score":0.05665441229939461},{"text":"Fantastic. Thank you.","start_word":63,"end_word":65,"sentiment":"positive","sentiment_score":0.5044409036636353},{"text":"So I was just calling today to talk through those exclusions. Do you have a couple of minutes? Yes. Yep. Yep. Okay. So one class looking at it, I don't know if I'm gonna get a definitive answer anytime soon. Mhmm. They send it through to what they call their chief medical officers for review. I've Yeah. had our team reach out to other insurers to see what they would consider. There Mhmm. are a few that will consider no exclusion, but I they do need to understand a little bit about, and I'm sorry to ask this, this. Your sister's cancer, if it was due to being positive She had for the BRCA she had the BRCA gene. This yes. is what Okay. I got tested for. Yep. So Okay. yeah. Yes. Alright. That's all I needed to know. So what I'm gonna do is we can I'm gonna recommend we look at a different insurer because one part are being very sticky on the point. Yeah. So And they weren't the yeah. best to deal with in the beginning either because they they rang me Okay. directly Yep.","start_word":66,"end_word":255,"sentiment":"neutral","sentiment_score":-0.10165927559137344},{"text":"going through this, trying to get more information, and I thought that was sneaky as fuck.","start_word":256,"end_word":271,"sentiment":"negative","sentiment_score":-0.42130765318870544},{"text":"And Yep.","start_word":272,"end_word":273,"sentiment":"neutral","sentiment_score":-0.1325322538614273},{"text":"you guys weren't too happy about it.","start_word":274,"end_word":280,"sentiment":"negative","sentiment_score":-0.6577596068382263},{"text":"So, yeah, if we can find another one, it might be worth a while. Yeah. It just means that you'll need to go through pre assessment again, so all that financial side of of financial health side of things. Sorry. Yeah. That's fine. Do you have maybe, like, ten minutes for me to just run through a quick pre assessment, which will just make the process quicker, and I can actually then get a determining factor from the underwriters? Yeah. Yeah? Alright. I'm just gonna open up a document quickly. I won't be a sec. Okay. So I still that's alright. I've still got all those details there. With your job, I have 50% office work, 50% field work. Field. Mhmm. Yeah. And it's that includes working sorry. Driving to and from the office. Hazardous activities in No. It's not. No. your job, so working at high And no hazardous activities in your job, so working at heights, handling explosives, underground. Like, unless you count working on scaffolds, working at heights, but, no, we what I'm doing now is not in AWPs or off ropes Yep. or anything like that. So it's not above 15 meters? No. No. Not One Wonderful. Do you intend on changing your occupation in the next twelve months? at all. Not in the next twelve months. No. No. And no second a second occupation? No. Do you intend to travel overseas for work or pleasure anytime No. soon? Maybe No? for a honeymoon next year Yeah. sometime. That's that's that's okay. And do you participate I've got here that you do gym and jet skiing. Is that still Just gym at right? the moment. I haven't Yep. jet skied for a couple of years, but I've got it in my shed. That's okay. Are you still a nonsmoker? Yep. Have you ever taken illicit drugs? This got me last time. I was super honest about it, and I said, you know, I've done illicit Yeah. drugs I can a handful of times.","start_word":281,"end_word":617,"sentiment":"neutral","sentiment_score":-0.007506093046232749},{"text":"And I'm like, I think that just bit me in the fucking ass.","start_word":618,"end_word":630,"sentiment":"negative","sentiment_score":-0.4398822486400604},{"text":"Like, the amount of times I've done it is, like, negligible. So I don't know. I I really wanna lie with it, but just just, you know, the same as it last is time. and but nothing Nothing for many nothing years. No. since then. Okay. And I have here that you drink alcohol approximately four to five glasses of wine per week every other week. Is that still right? Probably even less than that now. Yeah. How many would you say? When I'm home, I might go through one bottle of wine over two weeks, and then the other two weeks I'm at work. But Okay. if you average that out, it's probably, like, one glass a week or one and a half glasses a week. Yep. One glass per week. Okay.","start_word":631,"end_word":763,"sentiment":"neutral","sentiment_score":-0.077713243663311},{"text":"Beautiful.","start_word":764,"end_word":764,"sentiment":"positive","sentiment_score":0.4014930129051209},{"text":"And I have your height at a hundred and sixty nine centimeters and your weight at fifty six kilos. Is that right? Same. The same. Yep. Yeah. And Maybe has I'm your a bit shorter because I'm getting older. I I assume you're on that one. Yes. So health wise, medical history being your immediate family for mother, brother, and sister, is there anything that's changed outside diagnosis wise your sister? No. Nothing. Okay. And it says for your own personal health, you said yes to skin conditions, yes to a thyroid condition, and yes to previous surgery, which was a tendon repair in your hand from a work accident Yep. when you were 18? Yep. Yep. Okay. Anything else that you've No. been diagnosed or received treatment for? No. So the alright. So the skin condition is psoriasis, and It's very mild. It's a it's the a very mild psoriasis. It's just sort of Mild. Yep. it's untreated. Yep. It's only when it does flare up, which is, you said, far between when it itches. I might get a topical steroid cream, but it just makes Yep.","start_word":765,"end_word":952,"sentiment":"neutral","sentiment_score":-0.010300779437765162},{"text":"my skin hurt, so I just don't do it.","start_word":953,"end_word":961,"sentiment":"negative","sentiment_score":-0.3387216627597809},{"text":"I understand. And then the and I've got Graves' disease. Is that Mhmm. yep. So do you have any symptoms? No. No. Nope. When I Any was younger, it it made me quite thin and yep. skinny, but going to the gym a lot has changed that. So I don't Okay. have any And palpitations or things like that. okay. Fantastic. And with and you do you take any medication for them? No. Nope? Okay. Beautiful. Alright. That's all I needed to do. I will get our team onto it, and we'll start on all the other advice as well, changing the investment options and everything else we've discussed and just include it all in one. Yeah.","start_word":962,"end_word":1078,"sentiment":"neutral","sentiment_score":0.026381896808743477},{"text":"Cool. Great. That sounds good. Thanks. Thanks, Tamara, for your time. I appreciate it, and have a good weekend.","start_word":1079,"end_word":1097,"sentiment":"positive","sentiment_score":0.6041741967201233},{"text":"No, Donna. Thanks very much. You too. Okay. Bye. Bye.","start_word":1098,"end_word":1107,"sentiment":"neutral","sentiment_score":0.2031707912683487}],"average":{"sentiment":"neutral","sentiment_score":-0.020331113676992876}}}}