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No. No. We we'll we'll we'll get data from the council and then do an assessment and get and send it out to you. Look. We're we're we've probably been wanting to get it out within the next few weeks. So I think Maddie is actually gonna be working on it today. So there's a chance we could get it out to you this week. I don't wanna maybe I won't oversell it too much, but we we'll we'll work it out out this to get it in within at least two weeks. Yes. Yeah. Look. Cards on the table, I think it's pretty ridiculous that you actually have to do this. I I we yeah. Yeah. Your your your thinking your development oh, sorry. The pool is well and truly outside the flood level. The flood level is at the rear of the property, I think, from memory. Exactly. Yeah. That well, no. It it it won't you won't get flooded. I I I don't know why councils have to do this. I yeah. It it's it's I've tried arguing with them in the past, but it hasn't they they still want it. So I just yeah. I just do it. 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Alex speaking. Is Tammy with Sylvia? Sorry. Yeah.\n\nIt's Alex. How can I help you? Oh, I'm so sorry. Yes. Yes.\n\nHow are you going? Yes. Oh, it's a it's a desktop assessment. No. We don't need to.\n\nNo. No. We we'll we'll we'll get data from the council and then do an assessment and get and send it out to you. Look. We're we're we've probably been wanting to get it out within the next few weeks.\n\nSo I think Maddie is actually gonna be working on it today. So there's a chance we could get it out to you this week. I don't wanna maybe I won't oversell it too much, but we we'll we'll work it out out this to get it in within at least two weeks. Yes. Yeah.\n\nLook. Cards on the table, I think it's pretty ridiculous that you actually have to do this. I I we yeah. Yeah. Your your your thinking your development oh, sorry.\n\nThe pool is well and truly outside the flood level. The flood level is at the rear of the property, I think, from memory. Exactly. Yeah. That well, no.\n\nIt it it won't you won't get flooded. I I I don't know why councils have to do this. I yeah. It it's it's I've tried arguing with them in the past, but it hasn't they they still want it. So I just yeah.\n\nI just do it. But yeah. No. You you should be fine. Yeah.\n\nYeah. Easy. Done. Alright. No worries, Alex.\n\nCheers. Have a good one. 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Is this Alex? Hi, Alex. My name is Alex as well. Did you send me an email about a pool compliance within on George Street in Penning Hills for the flight certificate? No. I should. Yeah. Good, mate. Good, mate. I I'm just calling to see I accepted the proposal. How do I book you in to come and do the thing you need to do? Oh, okay. So you actually don't come to my my house? Okay. Alright, buddy. Yeah. Okay. How long does this normally take, mate? Mhmm. That's fantastic. Yeah. Mhmm. That's a stupid question, Alex. There's no water bodies near me. How can it be a flood issue? Just that curiosity. Okay. But it's it's a council work. It's council work plumbing, isn't it? Yeah. Okay, buddy. Yep. There is, but I I saw we did a quick eye, and the and the creek is about 20 meters below our bottom level of the house. So I didn't know wind glass in Sydney rained 20 meters of water. Yeah. Yeah. Alright, buddy. No, mate. There's no point. There's no point. Yeah. Cool. Yeah. That's all. I just wanted to know because I thought I'd booked you in because I I know we're going through a a private certifier, and someone told me guys if you need a flood certificate, might have to go through a council d a d a, and I was like, oh, that's gonna take more time than money. So I thought I'd get it done as quick as I can. That's all. Yeah. Alright. Thanks, buddy. Okay. Cheers, mate. Thank you. 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Is this Alex? Hi, Alex. My name is Alex as well. Did you send me an email about a pool compliance within on George Street in Penning Hills for the flight certificate?\n\nNo. I should. Yeah. Good, mate. Good, mate.\n\nI I'm just calling to see I accepted the proposal. How do I book you in to come and do the thing you need to do? Oh, okay. So you actually don't come to my my house? Okay.\n\nAlright, buddy. Yeah. Okay. How long does this normally take, mate? Mhmm.\n\nThat's fantastic. Yeah. Mhmm. That's a stupid question, Alex. There's no water bodies near me.\n\nHow can it be a flood issue? Just that curiosity. Okay. But it's it's a council work. It's council work plumbing, isn't it?\n\nYeah. Okay, buddy. Yep. There is, but I I saw we did a quick eye, and the and the creek is about 20 meters below our bottom level of the house. So I didn't know wind glass in Sydney rained 20 meters of water.\n\nYeah. Yeah. Alright, buddy. No, mate. There's no point.\n\nThere's no point. Yeah. Cool. Yeah. That's all.\n\nI just wanted to know because I thought I'd booked you in because I I know we're going through a a private certifier, and someone told me guys if you need a flood certificate, might have to go through a council d a d a, and I was like, oh, that's gonna take more time than money. So I thought I'd get it done as quick as I can. That's all. Yeah. Alright.\n\nThanks, buddy. Okay. Cheers, mate. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Alex?","start":4.3199997,"end":4.7999997,"sentiment":"neutral","sentiment_score":0.00889047421514988},{"text":"Is this Alex?","start":4.7999997,"end":5.62,"sentiment":"neutral","sentiment_score":0.008704853554566702},{"text":"Hi, Alex.","start":8.32,"end":9.139999,"sentiment":"neutral","sentiment_score":0.06213654484599829},{"text":"My name is Alex as well.","start":9.36,"end":10.66,"sentiment":"neutral","sentiment_score":0.042878566309809685},{"text":"Did you send me an email about a pool compliance within on George Street in Penning Hills for the flight certificate?","start":11.2,"end":18.675,"sentiment":"neutral","sentiment_score":0.026310844258183523}],"sentiment":"neutral","sentiment_score":0.029365977328835113,"num_words":33,"start":4.3199997,"end":18.675},{"sentences":[{"text":"No.","start":21.135,"end":21.635,"sentiment":"neutral","sentiment_score":-0.0938352346420288},{"text":"I 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money.","start":138.705,"end":150.52,"sentiment":"neutral","sentiment_score":-0.13903163085904038},{"text":"So I thought I'd get it done as quick as I can.","start":150.52,"end":153.17894,"sentiment":"neutral","sentiment_score":-0.18377244286239147},{"text":"That's all.","start":153.17894,"end":153.83893,"sentiment":"neutral","sentiment_score":-0.07107957638800144},{"text":"Yeah.","start":155.25894,"end":155.49893,"sentiment":"neutral","sentiment_score":0.14019037783145905},{"text":"Alright.","start":155.49893,"end":155.81894,"sentiment":"neutral","sentiment_score":0.25020861625671387}],"sentiment":"neutral","sentiment_score":-0.1353675675616689,"num_words":73,"start":138.705,"end":155.81894},{"sentences":[{"text":"Thanks, buddy.","start":155.81894,"end":156.55893,"sentiment":"positive","sentiment_score":0.3812634199857712},{"text":"Okay.","start":157.57893,"end":158.07893,"sentiment":"neutral","sentiment_score":0.2993556261062622},{"text":"Cheers, mate.","start":158.21893,"end":159.03894,"sentiment":"neutral","sentiment_score":0.31912127137184143},{"text":"Thank you.","start":159.33893,"end":159.73894,"sentiment":"positive","sentiment_score":0.6340950429439545},{"text":"Bye.","start":159.73894,"end":160.23894,"sentiment":"neutral","sentiment_score":-0.08739396929740906}],"sentiment":"positive","sentiment_score":0.3601151406764984,"num_words":8,"start":155.81894,"end":160.23894}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello. Alex speaking. Is Tammy with Sylvia?\n\nChannel 1: Alex? Is this Alex?\n\nChannel 0: Sorry. Yeah. It's Alex. How can\n\nChannel 1: Hi,\n\nChannel 0: I help\n\nChannel 1: Alex.\n\nChannel 0: you?\n\nChannel 1: My name is Alex as well. Did you send me an email about a pool compliance within on George Street in Penning Hills for the flight certificate?\n\nChannel 0: Oh, I'm so sorry.\n\nChannel 1: No.\n\nChannel 0: Yes. Yes.\n\nChannel 1: I should.\n\nChannel 0: How are you going?\n\nChannel 1: Yeah. Good, mate. Good, mate. I I'm just calling to see I accepted the proposal.\n\nChannel 0: Yes.\n\nChannel 1: How do I book you in to come and do the thing you need to do?\n\nChannel 0: Oh, it's a it's a desktop assessment.\n\nChannel 1: Oh, okay. So you actually don't come to my my house?\n\nChannel 0: No. We don't need to. No. No. We\n\nChannel 1: Okay.\n\nChannel 0: we'll\n\nChannel 1: Alright,\n\nChannel 0: we'll we'll\n\nChannel 1: buddy.\n\nChannel 0: get data from the council and then do an assessment and get\n\nChannel 1: Yeah.\n\nChannel 0: and send it out to you.\n\nChannel 1: Okay. How long does this normally take, mate?\n\nChannel 0: Look. We're we're we've probably been wanting to get it out within the next few weeks. So I think Maddie is actually gonna be working on it today. So there's a\n\nChannel 1: Mhmm.\n\nChannel 0: chance we could get it out to you this week.\n\nChannel 1: That's\n\nChannel 0: I\n\nChannel 1: fantastic.\n\nChannel 0: don't wanna maybe\n\nChannel 1: Yeah.\n\nChannel 0: I won't oversell it too much, but we we'll we'll work it out out this to get it in within at least two weeks.\n\nChannel 1: Mhmm. That's a stupid question, Alex. There's no water bodies near me. How can it be a flood issue? Just that curiosity.\n\nChannel 0: Yes. Yeah. Look. Cards on the table, I think it's pretty ridiculous that you actually have to do this.\n\nChannel 1: Okay.\n\nChannel 0: I\n\nChannel 1: But\n\nChannel 0: I\n\nChannel 1: it's\n\nChannel 0: we\n\nChannel 1: it's a council work. It's council work plumbing, isn't it?\n\nChannel 0: yeah.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: Okay, buddy.\n\nChannel 0: Your your your thinking your development oh, sorry. The pool is well and truly outside the flood level. The flood level is at the rear of the property, I think, from memory.\n\nChannel 1: Yep. There is, but I I saw we did a quick eye, and the and the creek is about 20 meters below our bottom level\n\nChannel 0: Exactly.\n\nChannel 1: of the house. So\n\nChannel 0: Yeah.\n\nChannel 1: I didn't know wind\n\nChannel 0: That\n\nChannel 1: glass in Sydney rained 20 meters of water.\n\nChannel 0: well, no. It it it won't you won't get flooded.\n\nChannel 1: Yeah. Yeah. Alright, buddy.\n\nChannel 0: I I I don't know why councils have to do this. I yeah. It it's it's I've tried arguing with them in the past, but it hasn't\n\nChannel 1: No, mate.\n\nChannel 0: they they\n\nChannel 1: There's\n\nChannel 0: still\n\nChannel 1: no point.\n\nChannel 0: want it. So\n\nChannel 1: There's no point.\n\nChannel 0: I just yeah. I\n\nChannel 1: Yeah.\n\nChannel 0: just do it. But yeah. No.\n\nChannel 1: Cool.\n\nChannel 0: You you should be fine.\n\nChannel 1: Yeah. That's all. I just wanted to know because I thought I'd booked you in because I I know we're going through a a private certifier, and someone told me guys if you need a flood certificate, might have to go through a\n\nChannel 0: Yeah.\n\nChannel 1: council d a d a, and I was like, oh, that's gonna take more time than money. So I thought I'd get it done as quick as I can. That's all.\n\nChannel 0: Yeah. Easy. Done.\n\nChannel 1: Yeah. Alright. Thanks, buddy.\n\nChannel 0: Alright. No worries, Alex.\n\nChannel 1: Okay.\n\nChannel 0: Cheers. Have a good\n\nChannel 1: Cheers,\n\nChannel 0: one.\n\nChannel 1: mate. Thank\n\nChannel 0: Bye.\n\nChannel 1: you. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.5999999,"end":1.8399999,"sentiment":"neutral","sentiment_score":0.021274805068969727},{"text":"Alex speaking.","start":1.8399999,"end":2.3999999,"sentiment":"neutral","sentiment_score":0.017017906066030264},{"text":"Is Tammy with Sylvia?","start":2.3999999,"end":3.54,"sentiment":"neutral","sentiment_score":0.02673009317368269}],"sentiment":"neutral","sentiment_score":0.02317585569939443,"channel":0,"num_words":7,"start":1.5999999,"end":3.54},{"sentences":[{"text":"Alex?","start":4.3199997,"end":4.7999997,"sentiment":"neutral","sentiment_score":0.00889047421514988},{"text":"Is this Alex?","start":4.7999997,"end":5.62,"sentiment":"neutral","sentiment_score":0.008704853554566702}],"sentiment":"neutral","sentiment_score":0.008751258719712496,"channel":1,"num_words":4,"start":4.3199997,"end":5.62},{"sentences":[{"text":"Sorry.","start":6.56,"end":7.04,"sentiment":"neutral","sentiment_score":-0.006557052955031395},{"text":"Yeah.","start":7.04,"end":7.2,"sentiment":"neutral","sentiment_score":0.03088714554905891},{"text":"It's Alex.","start":7.2,"end":7.9199996,"sentiment":"neutral","sentiment_score":0.05151207745075226},{"text":"How 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we'll","start":42.734997,"end":43.375,"sentiment":"neutral","sentiment_score":0.054360104724764824}],"sentiment":"neutral","sentiment_score":0.054360104724764824,"channel":0,"num_words":2,"start":42.734997,"end":43.375},{"sentences":[{"text":"buddy.","start":43.04,"end":43.54,"sentiment":"neutral","sentiment_score":0.04264780879020691}],"sentiment":"neutral","sentiment_score":0.04264780879020691,"channel":1,"num_words":1,"start":43.04,"end":43.54},{"sentences":[{"text":"get data from the council and then do an assessment and 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Thanks, buddy.","start_word":515,"end_word":517,"intents":[{"intent":"Express gratitude","confidence_score":0.14550972}]}]},"sentiments":{"segments":[{"text":"Hello. Alex speaking. Is Tammy with Sylvia? Alex? Is this Alex? Sorry. Yeah. It's Alex. How can I Hi, help you? Alex. My name is Alex as well. Did you send me an email about a pool compliance within on George Street in Penning Hills for the flight certificate? Oh, I'm so sorry. No. Yes. Yes. I should. How are you going? Yeah.","start_word":0,"end_word":62,"sentiment":"neutral","sentiment_score":0.030393194407224655},{"text":"Good, mate. Good, mate. I I'm just calling to see I accepted the proposal.","start_word":63,"end_word":76,"sentiment":"positive","sentiment_score":0.4087217152118683},{"text":"Yes. How do I book you in to come and do the thing you need to do? Oh, it's a it's a desktop assessment. Oh, okay. So you actually don't come to my my house? No. We don't need to. No. No. We Okay. we'll Alright, we'll we'll buddy. get data from the council and then do an assessment and get Yeah. and send it out to you. Okay. How long does this normally take, mate? Look. We're we're we've probably been wanting to get it out within the next few weeks. So I think Maddie is actually gonna be working on it today. So there's a Mhmm. chance we could get it out to you this week.","start_word":77,"end_word":194,"sentiment":"neutral","sentiment_score":0.037117548286914825},{"text":"That's I fantastic.","start_word":195,"end_word":197,"sentiment":"positive","sentiment_score":0.4357004165649414},{"text":"don't wanna maybe Yeah. I won't oversell it too much, but we we'll we'll work it out out this to get it in within at least two weeks. Mhmm.","start_word":198,"end_word":226,"sentiment":"neutral","sentiment_score":-0.03939429298043251},{"text":"That's a stupid question, Alex.","start_word":227,"end_word":231,"sentiment":"negative","sentiment_score":-0.3826778829097748},{"text":"There's no water bodies near me.","start_word":232,"end_word":237,"sentiment":"neutral","sentiment_score":-0.311763197183609},{"text":"How can it be a flood issue?","start_word":238,"end_word":244,"sentiment":"negative","sentiment_score":-0.35553714632987976},{"text":"Just that curiosity. Yes. Yeah.","start_word":245,"end_word":249,"sentiment":"neutral","sentiment_score":-0.2433059811592102},{"text":"Look. Cards on the table, I think it's pretty ridiculous that you actually have to do this.","start_word":250,"end_word":266,"sentiment":"negative","sentiment_score":-0.6270170211791992},{"text":"Okay. I But I it's we it's a council work. It's council work plumbing, isn't it? yeah. Yeah. Yeah. Okay, buddy. Your your your thinking your development oh, sorry. The pool is well and truly outside the flood level. The flood level is at the rear of the property, I think, from memory. Yep. There is, but I I saw we did a quick eye, and the and the creek is about 20 meters below our bottom level Exactly. of the house. So Yeah. I didn't know wind That glass in Sydney rained 20 meters of water. well, no. It it it won't you won't get flooded. Yeah. Yeah. Alright, buddy. I I I don't know why councils have to do this. I yeah. It it's it's I've tried arguing with them in the past, but it hasn't No, mate.","start_word":267,"end_word":406,"sentiment":"neutral","sentiment_score":-0.05162746320877756},{"text":"they they There's still no point. want it. So There's no point.","start_word":407,"end_word":418,"sentiment":"negative","sentiment_score":-0.436867356300354},{"text":"I just yeah. I Yeah. just do it. But yeah. No. Cool. You you should be fine. Yeah. That's all. I just wanted to know because I thought I'd booked you in because I I know we're going through a a private certifier, and someone told me guys if you need a flood certificate, might have to go through a Yeah. council d a d a, and I was like, oh, that's gonna take more time than money. So I thought I'd get it done as quick as I can. That's all. Yeah. Easy. Done. Yeah. Alright.","start_word":419,"end_word":515,"sentiment":"neutral","sentiment_score":-0.09543322771787643},{"text":"Thanks, buddy.","start_word":516,"end_word":517,"sentiment":"positive","sentiment_score":0.3812634348869324},{"text":"Alright. No worries, Alex. Okay.","start_word":518,"end_word":522,"sentiment":"neutral","sentiment_score":0.2425721436738968},{"text":"Cheers. Have a good Cheers, one.","start_word":523,"end_word":528,"sentiment":"positive","sentiment_score":0.48899683356285095},{"text":"mate.","start_word":529,"end_word":529,"sentiment":"neutral","sentiment_score":0.1915507614612579},{"text":"Thank Bye. you.","start_word":530,"end_word":532,"sentiment":"positive","sentiment_score":0.6121567487716675},{"text":"Bye.","start_word":533,"end_word":533,"sentiment":"neutral","sentiment_score":0.3060552179813385}],"average":{"sentiment":"neutral","sentiment_score":-0.029793263647550475}}}}