{"metadata":{"transaction_key":"deprecated","request_id":"01a01213-90b8-7b31-8521-8974d32e3250","sha256":"3eed893106116f1779690f8d576e8e66e738a39c5c0fbbbe1bb249d9ca320795","created":"2026-08-17T23:34:28.969Z","duration":73.65594,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":297,"output_tokens":61},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":334,"output_tokens":334},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":334,"output_tokens":22}},"results":{"channels":[{"alternatives":[{"transcript":"Castor Fields. How are you? Oh my lord. I know. What's going on? What do you mean? No. You're calling through my headset. Why? Do you want a Google Meets or yeah. I've already got your number. I've got everything saved in CRM. What what happened? Can you go into the initial consultation? Yeah. Then you just do Google Meet. Like, that's the calendar invite. That's probably the best way to do it. That's alright. Yeah. Correct. Yep. That's it. So I joined with Google Meet, and then you stop doing that. You can see me? Alright. Cool. I'm hanging up. I'll jump in now.","confidence":0.9902344,"words":[{"word":"castor","start":1.68,"end":2.1799998,"confidence":0.19116211,"punctuated_word":"Castor","sentiment":"neutral","sentiment_score":0.049436427652835846},{"word":"fields","start":2.24,"end":2.74,"confidence":0.7817383,"punctuated_word":"Fields.","sentiment":"neutral","sentiment_score":0.0485633909702301},{"word":"how","start":3.28,"end":3.36,"confidence":0.59521484,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.13453808426856995},{"word":"are","start":3.36,"end":3.52,"confidence":0.9970703,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.1106363981962204},{"word":"you","start":3.52,"end":4.02,"confidence":1.0,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.08750591427087784},{"word":"oh","start":5.7599998,"end":6.0,"confidence":0.9819336,"punctuated_word":"Oh","sentiment":"neutral","sentiment_score":-0.10918646305799484},{"word":"my","start":6.0,"end":6.24,"confidence":0.6743164,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.15016476809978485},{"word":"lord","start":6.24,"end":6.74,"confidence":0.9453125,"punctuated_word":"lord.","sentiment":"neutral","sentiment_score":-0.08672001212835312},{"word":"i","start":6.7999997,"end":6.8799996,"confidence":0.8144531,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.08902999758720398},{"word":"know","start":6.8799996,"end":7.2,"confidence":0.98657227,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":-0.06492787599563599},{"word":"what's","start":7.2,"end":7.52,"confidence":0.9995117,"punctuated_word":"What's","sentiment":"neutral","sentiment_score":-0.06324565410614014},{"word":"going","start":7.52,"end":7.7599998,"confidence":0.99902344,"punctuated_word":"going","sentiment":"neutral","sentiment_score":-0.0631823018193245},{"word":"on","start":7.7599998,"end":8.26,"confidence":0.9995117,"punctuated_word":"on?","sentiment":"neutral","sentiment_score":-0.07887113094329834},{"word":"what","start":10.8,"end":11.04,"confidence":0.98291016,"punctuated_word":"What","sentiment":"neutral","sentiment_score":-0.12884409725666046},{"word":"do","start":11.04,"end":11.12,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.1135960817337036},{"word":"you","start":11.12,"end":11.28,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.08358027786016464},{"word":"mean","start":11.28,"end":11.78,"confidence":1.0,"punctuated_word":"mean?","sentiment":"neutral","sentiment_score":-0.0806664377450943},{"word":"no","start":15.325001,"end":15.565001,"confidence":0.8276367,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.32311466336250305},{"word":"you're","start":15.565001,"end":15.725,"confidence":0.98583984,"punctuated_word":"You're","sentiment":"neutral","sentiment_score":-0.2549242377281189},{"word":"calling","start":15.725,"end":16.125,"confidence":1.0,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":-0.18652404844760895},{"word":"through","start":16.125,"end":16.445,"confidence":1.0,"punctuated_word":"through","sentiment":"neutral","sentiment_score":-0.2795950770378113},{"word":"my","start":16.445,"end":16.765,"confidence":0.9921875,"punctuated_word":"my","sentiment":"negative","sentiment_score":-0.36363062262535095},{"word":"headset","start":16.765,"end":17.265,"confidence":0.9482422,"punctuated_word":"headset.","sentiment":"neutral","sentiment_score":-0.25646159052848816},{"word":"why","start":17.325,"end":17.825,"confidence":0.84765625,"punctuated_word":"Why?","sentiment":"neutral","sentiment_score":-0.23178040981292725},{"word":"do","start":18.285,"end":18.525,"confidence":0.9980469,"punctuated_word":"Do","sentiment":"neutral","sentiment_score":-0.1474776715040207},{"word":"you","start":18.525,"end":18.605,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.14821292459964752},{"word":"want","start":18.605,"end":18.925,"confidence":0.5595703,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.1041177436709404},{"word":"a","start":18.925,"end":19.165,"confidence":0.47265625,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.07788164913654327},{"word":"google","start":19.165,"end":19.485,"confidence":0.9633789,"punctuated_word":"Google","sentiment":"neutral","sentiment_score":-0.07205481827259064},{"word":"meets","start":19.485,"end":19.965,"confidence":0.7375488,"punctuated_word":"Meets","sentiment":"neutral","sentiment_score":-0.057324010878801346},{"word":"or","start":19.965,"end":20.465,"confidence":0.49853516,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.09581198543310164},{"word":"yeah","start":25.965,"end":26.205,"confidence":0.9506836,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.03558318316936493},{"word":"i've","start":26.205,"end":26.365,"confidence":0.9995117,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.034391384571790695},{"word":"already","start":26.365,"end":26.685001,"confidence":1.0,"punctuated_word":"already","sentiment":"neutral","sentiment_score":-0.02027660980820656},{"word":"got","start":26.685001,"end":26.845001,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.014481168240308762},{"word":"your","start":26.845001,"end":27.005001,"confidence":0.99609375,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.025842100381851196},{"word":"number","start":27.005001,"end":27.244999,"confidence":0.99316406,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":-0.025271262973546985},{"word":"i've","start":27.244999,"end":27.325,"confidence":0.93408203,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.014284668490290642},{"word":"got","start":27.325,"end":27.485,"confidence":0.9980469,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.00927276723086834},{"word":"everything","start":27.485,"end":27.885,"confidence":1.0,"punctuated_word":"everything","sentiment":"neutral","sentiment_score":-0.010746503248810768},{"word":"saved","start":27.885,"end":28.125,"confidence":0.99121094,"punctuated_word":"saved","sentiment":"neutral","sentiment_score":-0.010049378499388696},{"word":"in","start":28.125,"end":28.29,"confidence":0.9707031,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.02874583937227726},{"word":"crm","start":33.33,"end":33.73,"confidence":0.9967448,"punctuated_word":"CRM.","sentiment":"neutral","sentiment_score":-0.07087638229131699},{"word":"what","start":33.73,"end":34.23,"confidence":0.375,"punctuated_word":"What","sentiment":"neutral","sentiment_score":-0.1352477669715881},{"word":"what","start":34.53,"end":34.690002,"confidence":0.44750977,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.13234546780586243},{"word":"happened","start":34.690002,"end":35.190002,"confidence":0.9794922,"punctuated_word":"happened?","sentiment":"neutral","sentiment_score":-0.1184164136648178},{"word":"can","start":37.57,"end":37.81,"confidence":0.9873047,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":0.041044026613235474},{"word":"you","start":37.81,"end":37.97,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0387745201587677},{"word":"go","start":37.97,"end":38.21,"confidence":1.0,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.05482728034257889},{"word":"into","start":38.21,"end":38.45,"confidence":0.99316406,"punctuated_word":"into","sentiment":"neutral","sentiment_score":0.06742163002490997},{"word":"the","start":38.45,"end":38.95,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.058907702565193176},{"word":"initial","start":39.010002,"end":39.49,"confidence":0.71728516,"punctuated_word":"initial","sentiment":"neutral","sentiment_score":0.07961215078830719},{"word":"consultation","start":39.49,"end":39.99,"confidence":0.9980469,"punctuated_word":"consultation?","sentiment":"neutral","sentiment_score":0.060972247272729874},{"word":"yeah","start":41.49,"end":41.81,"confidence":0.98046875,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.12315699458122252},{"word":"then","start":41.81,"end":41.97,"confidence":0.7553711,"punctuated_word":"Then","sentiment":"neutral","sentiment_score":0.1114864945411682},{"word":"you","start":41.97,"end":42.13,"confidence":0.9902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.11688553541898727},{"word":"just","start":42.13,"end":42.45,"confidence":0.9980469,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.12877357006072998},{"word":"do","start":42.45,"end":42.61,"confidence":0.98535156,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.1562536358833313},{"word":"google","start":42.61,"end":43.010002,"confidence":0.98535156,"punctuated_word":"Google","sentiment":"neutral","sentiment_score":0.13975510001182556},{"word":"meet","start":43.010002,"end":43.335,"confidence":0.71899414,"punctuated_word":"Meet.","sentiment":"neutral","sentiment_score":0.1383891999721527},{"word":"like","start":43.575,"end":43.735,"confidence":0.9211426,"punctuated_word":"Like,","sentiment":"neutral","sentiment_score":0.14984896779060364},{"word":"that's","start":43.735,"end":44.135,"confidence":1.0,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.194403737783432},{"word":"the","start":44.135,"end":44.454998,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.19073008000850675},{"word":"calendar","start":44.454998,"end":44.934998,"confidence":0.97998047,"punctuated_word":"calendar","sentiment":"neutral","sentiment_score":0.1781238466501236},{"word":"invite","start":44.934998,"end":45.254997,"confidence":0.9880371,"punctuated_word":"invite.","sentiment":"neutral","sentiment_score":0.18098795413970947},{"word":"that's","start":45.254997,"end":45.415,"confidence":1.0,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.22620272636413577},{"word":"probably","start":45.415,"end":45.735,"confidence":0.99902344,"punctuated_word":"probably","sentiment":"neutral","sentiment_score":0.2342045307159424},{"word":"the","start":45.735,"end":45.895,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.13155516982078552},{"word":"best","start":45.895,"end":46.055,"confidence":1.0,"punctuated_word":"best","sentiment":"neutral","sentiment_score":0.1446472704410553},{"word":"way","start":46.055,"end":46.295,"confidence":1.0,"punctuated_word":"way","sentiment":"neutral","sentiment_score":0.12850984930992126},{"word":"to","start":46.295,"end":46.375,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.20647361874580383},{"word":"do","start":46.375,"end":46.535,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.1574786752462387},{"word":"it","start":46.535,"end":47.035,"confidence":0.99902344,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.1462414711713791},{"word":"that's","start":52.055,"end":52.295,"confidence":0.98706055,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.07535906136035919},{"word":"alright","start":52.295,"end":52.795,"confidence":0.9680176,"punctuated_word":"alright.","sentiment":"neutral","sentiment_score":0.07589598745107651},{"word":"yeah","start":57.07,"end":57.55,"confidence":0.98999023,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.013700990006327627},{"word":"correct","start":57.55,"end":58.05,"confidence":0.99853516,"punctuated_word":"Correct.","sentiment":"neutral","sentiment_score":0.0376448854804039},{"word":"yep","start":58.109997,"end":58.51,"confidence":0.9980469,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.020191121846437458},{"word":"that's","start":58.51,"end":58.829998,"confidence":0.9995117,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.023699944838881493},{"word":"it","start":58.829998,"end":59.329998,"confidence":0.9951172,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":-0.016764484345912933},{"word":"so","start":59.71,"end":59.87,"confidence":0.9560547,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.010021854192018507},{"word":"i","start":59.87,"end":60.03,"confidence":0.5234375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.02129853516817093},{"word":"joined","start":60.03,"end":60.35,"confidence":0.8442383,"punctuated_word":"joined","sentiment":"neutral","sentiment_score":-0.021018538624048233},{"word":"with","start":60.35,"end":60.429996,"confidence":0.4638672,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.019175760447978973},{"word":"google","start":60.429996,"end":60.75,"confidence":0.234375,"punctuated_word":"Google","sentiment":"neutral","sentiment_score":0.02662075310945511},{"word":"meet","start":60.75,"end":61.25,"confidence":0.42468262,"punctuated_word":"Meet,","sentiment":"neutral","sentiment_score":-0.01460675336420536},{"word":"and","start":61.469997,"end":61.730873,"confidence":0.9707031,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.030624795705080032},{"word":"then","start":61.810875,"end":61.970875,"confidence":0.98291016,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.035949915647506714},{"word":"you","start":61.970875,"end":62.130875,"confidence":0.9165039,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.2046830654144287},{"word":"stop","start":62.130875,"end":62.410873,"confidence":0.82470703,"punctuated_word":"stop","sentiment":"neutral","sentiment_score":-0.1887834370136261},{"word":"doing","start":62.410873,"end":62.690872,"confidence":0.7636719,"punctuated_word":"doing","sentiment":"neutral","sentiment_score":-0.1836756020784378},{"word":"that","start":62.690872,"end":63.190872,"confidence":0.97387695,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.0817432701587677},{"word":"you","start":66.770874,"end":66.93087,"confidence":0.8833008,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.00221484899520874},{"word":"can","start":66.93087,"end":67.09087,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.004333961755037308},{"word":"see","start":67.09087,"end":67.33087,"confidence":0.99902344,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.019012991338968277},{"word":"me","start":67.33087,"end":67.65087,"confidence":0.9350586,"punctuated_word":"me?","sentiment":"neutral","sentiment_score":0.0199032761156559},{"word":"alright","start":67.65087,"end":68.05087,"confidence":0.81933594,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.09889046847820282},{"word":"cool","start":68.05087,"end":68.21088,"confidence":0.9951172,"punctuated_word":"Cool.","sentiment":"neutral","sentiment_score":0.20164376497268677},{"word":"i'm","start":68.21088,"end":68.37087,"confidence":0.99902344,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.1014089435338974},{"word":"hanging","start":68.37087,"end":68.61087,"confidence":1.0,"punctuated_word":"hanging","sentiment":"neutral","sentiment_score":0.11642427742481232},{"word":"up","start":68.61087,"end":68.770874,"confidence":0.99658203,"punctuated_word":"up.","sentiment":"neutral","sentiment_score":0.12743981182575226},{"word":"i'll","start":68.770874,"end":68.93087,"confidence":0.99609375,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.04830079898238182},{"word":"jump","start":68.93087,"end":69.25087,"confidence":0.9951172,"punctuated_word":"jump","sentiment":"neutral","sentiment_score":0.1295190304517746},{"word":"in","start":69.25087,"end":69.41087,"confidence":0.9970703,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.07914717495441437},{"word":"now","start":69.41087,"end":69.91087,"confidence":0.99658203,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":0.06817443668842316}],"paragraphs":{"transcript":"\nCastor Fields. How are you? Oh my lord. I know. What's going on?\n\nWhat do you mean? No. You're calling through my headset. Why? Do you want a Google Meets or yeah.\n\nI've already got your number. I've got everything saved in CRM. What what happened? Can you go into the initial consultation? Yeah.\n\nThen you just do Google Meet. Like, that's the calendar invite. That's probably the best way to do it. That's alright. Yeah.\n\nCorrect. Yep. That's it. So I joined with Google Meet, and then you stop doing that. You can see me?\n\nAlright. Cool. I'm hanging up. I'll jump in now.","paragraphs":[{"sentences":[{"text":"Castor Fields.","start":1.68,"end":2.74,"sentiment":"neutral","sentiment_score":0.048999909311532974},{"text":"How are you?","start":3.28,"end":4.02,"sentiment":"neutral","sentiment_score":0.11089346557855606},{"text":"Oh my lord.","start":5.7599998,"end":6.74,"sentiment":"neutral","sentiment_score":-0.11535708109537761},{"text":"I know.","start":6.7999997,"end":7.2,"sentiment":"neutral","sentiment_score":-0.07697893679141998},{"text":"What's going on?","start":7.2,"end":8.26,"sentiment":"neutral","sentiment_score":-0.06843302895625432}],"sentiment":"neutral","sentiment_score":-0.021126768336846277,"num_words":13,"start":1.68,"end":8.26},{"sentences":[{"text":"What do you mean?","start":10.8,"end":11.78,"sentiment":"neutral","sentiment_score":-0.10167172364890575},{"text":"No.","start":15.325001,"end":15.565001,"sentiment":"neutral","sentiment_score":-0.32311466336250305},{"text":"You're calling through my headset.","start":15.565001,"end":17.265,"sentiment":"neutral","sentiment_score":-0.26822711527347565},{"text":"Why?","start":17.325,"end":17.825,"sentiment":"neutral","sentiment_score":-0.23178040981292725},{"text":"Do you want a Google Meets or yeah.","start":18.285,"end":26.205,"sentiment":"neutral","sentiment_score":-0.0923079983331263}],"sentiment":"neutral","sentiment_score":-0.1600621858317601,"num_words":19,"start":10.8,"end":26.205},{"sentences":[{"text":"I've already got your number.","start":26.205,"end":27.244999,"sentiment":"neutral","sentiment_score":-0.02405250519514084},{"text":"I've got everything saved in CRM.","start":27.244999,"end":33.73,"sentiment":"neutral","sentiment_score":-0.023995923188825447},{"text":"What what happened?","start":33.73,"end":35.190002,"sentiment":"neutral","sentiment_score":-0.12866988281408945},{"text":"Can you go into the initial consultation?","start":37.57,"end":39.99,"sentiment":"neutral","sentiment_score":0.0573656511093889},{"text":"Yeah.","start":41.49,"end":41.81,"sentiment":"neutral","sentiment_score":0.12315699458122252}],"sentiment":"neutral","sentiment_score":-0.005705961872908202,"num_words":22,"start":26.205,"end":41.81},{"sentences":[{"text":"Then you just do Google Meet.","start":41.81,"end":43.335,"sentiment":"neutral","sentiment_score":0.13192392264803252},{"text":"Like, that's the calendar invite.","start":43.575,"end":45.254997,"sentiment":"neutral","sentiment_score":0.1788189172744751},{"text":"That's probably the best way to do it.","start":45.254997,"end":47.035,"sentiment":"neutral","sentiment_score":0.17191416397690773},{"text":"That's alright.","start":52.055,"end":52.795,"sentiment":"neutral","sentiment_score":0.07562752440571785},{"text":"Yeah.","start":57.07,"end":57.55,"sentiment":"neutral","sentiment_score":0.013700990006327627}],"sentiment":"neutral","sentiment_score":0.1466321578587998,"num_words":22,"start":41.81,"end":57.55},{"sentences":[{"text":"Correct.","start":57.55,"end":58.05,"sentiment":"neutral","sentiment_score":0.0376448854804039},{"text":"Yep.","start":58.109997,"end":58.51,"sentiment":"neutral","sentiment_score":0.020191121846437458},{"text":"That's it.","start":58.51,"end":59.329998,"sentiment":"neutral","sentiment_score":-0.020232214592397213},{"text":"So I joined with Google Meet, and then you stop doing that.","start":59.71,"end":63.190872,"sentiment":"neutral","sentiment_score":-0.062217437817404665},{"text":"You can see me?","start":66.770874,"end":67.65087,"sentiment":"neutral","sentiment_score":0.010258845053613186}],"sentiment":"neutral","sentiment_score":-0.034410114772617816,"num_words":20,"start":57.55,"end":67.65087},{"sentences":[{"text":"Alright.","start":67.65087,"end":68.05087,"sentiment":"neutral","sentiment_score":0.09889046847820282},{"text":"Cool.","start":68.05087,"end":68.21088,"sentiment":"neutral","sentiment_score":0.20164376497268677},{"text":"I'm hanging up.","start":68.21088,"end":68.770874,"sentiment":"neutral","sentiment_score":0.11509101092815399},{"text":"I'll jump in now.","start":68.770874,"end":69.91087,"sentiment":"neutral","sentiment_score":0.08128536026924849}],"sentiment":"neutral","sentiment_score":0.10788318970137173,"num_words":9,"start":67.65087,"end":69.91087}]}}]},{"alternatives":[{"transcript":"Oh my god, Debbie. What the actual what the actual, man? Like, can I FaceTime you or no? Oh, I don't know. This is my can you want me to give you my number? Or can I hang up from this, and can you just FaceTime me or can I FaceTime you, please? Because, like, I just need to see you because, like yeah. Okay. Alright. Bye. Yep. Okay. Let me just have a look here. I'm just going outside to get some fresh air. Alright. So what do I need to do? I need to join with Google Meet me. Is that right? Okay. I'm just joining now. Yep. Allow. Allow. Alright. I can see me.","confidence":0.99316406,"words":[{"word":"oh","start":4.56,"end":4.7999997,"confidence":0.96777344,"punctuated_word":"Oh","sentiment":"neutral","sentiment_score":-0.06250196695327759},{"word":"my","start":4.7999997,"end":5.12,"confidence":0.86621094,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.09524468332529068},{"word":"god","start":5.12,"end":5.6,"confidence":0.81103516,"punctuated_word":"god,","sentiment":"neutral","sentiment_score":-0.06090838462114334},{"word":"debbie","start":5.6,"end":6.1,"confidence":0.9399414,"punctuated_word":"Debbie.","sentiment":"neutral","sentiment_score":-0.09109918773174286},{"word":"what","start":7.2,"end":7.68,"confidence":0.9404297,"punctuated_word":"What","sentiment":"neutral","sentiment_score":-0.07826889306306839},{"word":"the","start":7.68,"end":7.9199996,"confidence":0.88671875,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.06659463047981262},{"word":"actual","start":7.9199996,"end":8.42,"confidence":0.9980469,"punctuated_word":"actual","sentiment":"neutral","sentiment_score":-0.08468208461999893},{"word":"what","start":8.559999,"end":8.96,"confidence":0.8491211,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.09943871200084686},{"word":"the","start":8.96,"end":9.2,"confidence":0.98535156,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.11147943884134293},{"word":"actual","start":9.2,"end":9.7,"confidence":0.91381836,"punctuated_word":"actual,","sentiment":"neutral","sentiment_score":-0.1042208969593048},{"word":"man","start":9.92,"end":10.42,"confidence":0.9897461,"punctuated_word":"man?","sentiment":"neutral","sentiment_score":-0.10829464346170424},{"word":"like","start":12.255,"end":12.495,"confidence":0.99072266,"punctuated_word":"Like,","sentiment":"neutral","sentiment_score":-0.0815102830529213},{"word":"can","start":12.495,"end":12.735001,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.09878536313772202},{"word":"i","start":12.735001,"end":12.975,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.06021868064999581},{"word":"facetime","start":12.975,"end":13.455,"confidence":0.9909668,"punctuated_word":"FaceTime","sentiment":"neutral","sentiment_score":-0.0636809766292572},{"word":"you","start":13.455,"end":13.695001,"confidence":0.9951172,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.0905473530292511},{"word":"or","start":13.695001,"end":13.8550005,"confidence":0.94970703,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.07134272903203964},{"word":"no","start":13.8550005,"end":14.3550005,"confidence":0.9914551,"punctuated_word":"no?","sentiment":"neutral","sentiment_score":-0.1261652708053589},{"word":"oh","start":18.495,"end":18.995,"confidence":0.81347656,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.12345903366804124},{"word":"i","start":21.935001,"end":22.095001,"confidence":0.9267578,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.11855680495500565},{"word":"don't","start":22.095001,"end":22.255001,"confidence":0.99902344,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.1049785017967224},{"word":"know","start":22.255001,"end":22.415,"confidence":0.9926758,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":-0.1161591410636902},{"word":"this","start":22.415,"end":22.654999,"confidence":0.99902344,"punctuated_word":"This","sentiment":"neutral","sentiment_score":-0.12592652440071106},{"word":"is","start":22.654999,"end":22.735,"confidence":0.9970703,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.09621408581733704},{"word":"my","start":22.735,"end":22.895,"confidence":0.9760742,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.095959410071373},{"word":"can","start":22.975,"end":23.135,"confidence":0.56347656,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.12280383706092834},{"word":"you","start":23.135,"end":23.295,"confidence":0.88183594,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.1313076764345169},{"word":"want","start":23.295,"end":23.455,"confidence":0.41381836,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.1258556842803955},{"word":"me","start":23.455,"end":23.615,"confidence":0.9902344,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.07718640565872192},{"word":"to","start":23.615,"end":23.695,"confidence":0.8598633,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.09958069026470184},{"word":"give","start":23.695,"end":23.855,"confidence":0.99902344,"punctuated_word":"give","sentiment":"neutral","sentiment_score":-0.07280495762825012},{"word":"you","start":23.855,"end":24.175,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.09900601208209991},{"word":"my","start":24.175,"end":24.415,"confidence":0.99902344,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.07371325045824051},{"word":"number","start":24.415,"end":24.915,"confidence":0.98657227,"punctuated_word":"number?","sentiment":"neutral","sentiment_score":-0.07724258303642273},{"word":"or","start":28.949999,"end":29.19,"confidence":0.83251953,"punctuated_word":"Or","sentiment":"neutral","sentiment_score":-0.05383814871311188},{"word":"can","start":29.19,"end":29.35,"confidence":0.99609375,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.056820567697286606},{"word":"i","start":29.35,"end":29.43,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.06322910636663437},{"word":"hang","start":29.43,"end":29.67,"confidence":0.99902344,"punctuated_word":"hang","sentiment":"neutral","sentiment_score":-0.08628986775875092},{"word":"up","start":29.67,"end":29.83,"confidence":0.99609375,"punctuated_word":"up","sentiment":"neutral","sentiment_score":-0.07891345024108887},{"word":"from","start":29.83,"end":29.99,"confidence":0.9980469,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.07363206148147583},{"word":"this","start":29.99,"end":30.23,"confidence":0.70666504,"punctuated_word":"this,","sentiment":"neutral","sentiment_score":-0.06626862287521362},{"word":"and","start":30.23,"end":30.31,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.07235071808099747},{"word":"can","start":30.31,"end":30.47,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.05958863347768784},{"word":"you","start":30.47,"end":30.63,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.04235749691724777},{"word":"just","start":30.63,"end":30.789999,"confidence":0.9980469,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.04926043003797531},{"word":"facetime","start":30.789999,"end":31.189999,"confidence":0.98657227,"punctuated_word":"FaceTime","sentiment":"neutral","sentiment_score":-0.025111284106969833},{"word":"me","start":31.189999,"end":31.35,"confidence":0.98828125,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.04213528335094452},{"word":"or","start":31.35,"end":31.67,"confidence":0.42871094,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.03849780932068825},{"word":"can","start":31.67,"end":31.75,"confidence":0.8408203,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.04642150551080704},{"word":"i","start":31.75,"end":31.83,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.034740570932626724},{"word":"facetime","start":31.83,"end":32.23,"confidence":0.9995117,"punctuated_word":"FaceTime","sentiment":"neutral","sentiment_score":-0.026016324758529663},{"word":"you","start":32.23,"end":32.47,"confidence":0.9499512,"punctuated_word":"you,","sentiment":"neutral","sentiment_score":-0.077019102871418},{"word":"please","start":32.47,"end":32.79,"confidence":0.98583984,"punctuated_word":"please?","sentiment":"neutral","sentiment_score":-0.07387124001979828},{"word":"because","start":32.79,"end":33.29,"confidence":0.9147949,"punctuated_word":"Because,","sentiment":"neutral","sentiment_score":-0.08470867574214935},{"word":"like","start":33.51,"end":34.01,"confidence":0.9301758,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.08633893728256226},{"word":"i","start":34.47,"end":34.63,"confidence":0.70654297,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.14125868678092957},{"word":"just","start":34.63,"end":34.79,"confidence":0.9863281,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.1188969686627388},{"word":"need","start":34.79,"end":35.03,"confidence":0.9863281,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.08997262269258499},{"word":"to","start":35.03,"end":35.11,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.1167123317718506},{"word":"see","start":35.11,"end":35.43,"confidence":0.9921875,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.08533846586942673},{"word":"you","start":35.43,"end":35.67,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.1135568618774414},{"word":"because","start":35.67,"end":35.989998,"confidence":0.767334,"punctuated_word":"because,","sentiment":"neutral","sentiment_score":-0.11879917979240416},{"word":"like","start":35.989998,"end":36.23,"confidence":1.0,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.11722774803638458},{"word":"yeah","start":36.309998,"end":36.629997,"confidence":0.9980469,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.07845000922679901},{"word":"okay","start":36.629997,"end":37.11,"confidence":0.9995117,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.021911999210715297},{"word":"alright","start":37.11,"end":37.43,"confidence":0.99609375,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.08358749002218246},{"word":"bye","start":37.43,"end":37.93,"confidence":0.99316406,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.09254514425992966},{"word":"yep","start":40.79,"end":41.29,"confidence":0.9189453,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.0912635326385498},{"word":"okay","start":47.114998,"end":47.355,"confidence":0.9260254,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.08847782760858536},{"word":"let","start":47.355,"end":47.515,"confidence":0.99609375,"punctuated_word":"Let","sentiment":"neutral","sentiment_score":0.0767873227596283},{"word":"me","start":47.515,"end":47.754997,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.100508414208889},{"word":"just","start":47.754997,"end":47.915,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.09831833839416504},{"word":"have","start":47.915,"end":48.075,"confidence":0.99609375,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.11258134245872498},{"word":"a","start":48.075,"end":48.155,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.10730602592229845},{"word":"look","start":48.155,"end":48.395,"confidence":1.0,"punctuated_word":"look","sentiment":"neutral","sentiment_score":0.06758762151002884},{"word":"here","start":48.395,"end":48.635,"confidence":0.9633789,"punctuated_word":"here.","sentiment":"neutral","sentiment_score":0.07296520471572876},{"word":"i'm","start":48.635,"end":48.795,"confidence":0.9970703,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.05977131053805351},{"word":"just","start":48.795,"end":48.954998,"confidence":0.9716797,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.08024950325489044},{"word":"going","start":48.954998,"end":49.274998,"confidence":0.98828125,"punctuated_word":"going","sentiment":"neutral","sentiment_score":0.08730804920196533},{"word":"outside","start":49.274998,"end":49.675,"confidence":0.9951172,"punctuated_word":"outside","sentiment":"neutral","sentiment_score":0.13087402284145355},{"word":"to","start":49.675,"end":49.835,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0923781543970108},{"word":"get","start":49.835,"end":49.995,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.09158153831958772},{"word":"some","start":49.995,"end":50.475,"confidence":0.98291016,"punctuated_word":"some","sentiment":"neutral","sentiment_score":0.08726432174444199},{"word":"fresh","start":50.475,"end":50.875,"confidence":0.99316406,"punctuated_word":"fresh","sentiment":"neutral","sentiment_score":0.08092805743217468},{"word":"air","start":50.875,"end":51.375,"confidence":1.0,"punctuated_word":"air.","sentiment":"neutral","sentiment_score":0.08737662434577942},{"word":"alright","start":52.475,"end":52.975,"confidence":0.920166,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.04488226771354675},{"word":"so","start":53.75,"end":54.07,"confidence":0.9970703,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.005780637264251709},{"word":"what","start":54.07,"end":54.149998,"confidence":0.9970703,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.004437349736690521},{"word":"do","start":54.149998,"end":54.309998,"confidence":0.7626953,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.01644047722220421},{"word":"i","start":54.309998,"end":54.39,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0009587742388248444},{"word":"need","start":54.39,"end":54.55,"confidence":1.0,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.005717188119888306},{"word":"to","start":54.55,"end":54.629997,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0007834732532501221},{"word":"do","start":54.629997,"end":54.949997,"confidence":0.92163086,"punctuated_word":"do?","sentiment":"neutral","sentiment_score":-0.00946883112192154},{"word":"i","start":54.949997,"end":55.109997,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.038588281720876694},{"word":"need","start":55.109997,"end":55.269997,"confidence":1.0,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.04614202678203583},{"word":"to","start":55.269997,"end":55.35,"confidence":0.9941406,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.03530922532081604},{"word":"join","start":55.35,"end":55.67,"confidence":1.0,"punctuated_word":"join","sentiment":"neutral","sentiment_score":-0.025455869734287265},{"word":"with","start":55.67,"end":55.91,"confidence":0.99902344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.001365523785352707},{"word":"google","start":55.91,"end":56.23,"confidence":0.99609375,"punctuated_word":"Google","sentiment":"neutral","sentiment_score":0.01767892763018608},{"word":"meet","start":56.23,"end":56.469997,"confidence":0.29370117,"punctuated_word":"Meet","sentiment":"neutral","sentiment_score":0.02975115180015564},{"word":"me","start":56.55,"end":56.87,"confidence":0.548584,"punctuated_word":"me.","sentiment":"neutral","sentiment_score":-0.01409708522260189},{"word":"is","start":56.87,"end":57.03,"confidence":0.99902344,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.009955134242773056},{"word":"that","start":57.03,"end":57.19,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.025863610208034515},{"word":"right","start":57.19,"end":57.69,"confidence":0.99902344,"punctuated_word":"right?","sentiment":"neutral","sentiment_score":0.010710518807172775},{"word":"okay","start":59.589996,"end":59.829998,"confidence":0.9916992,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.01769895851612091},{"word":"i'm","start":59.829998,"end":60.07,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.004066392779350281},{"word":"just","start":60.07,"end":60.309998,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.009451203048229218},{"word":"joining","start":60.309998,"end":60.71,"confidence":0.99902344,"punctuated_word":"joining","sentiment":"neutral","sentiment_score":-0.00008637085556983948},{"word":"now","start":60.71,"end":61.21,"confidence":0.9904785,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":0.01251239888370037},{"word":"yep","start":61.829998,"end":62.329998,"confidence":0.9753418,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.05667915195226669},{"word":"allow","start":62.55,"end":63.05,"confidence":0.9165039,"punctuated_word":"Allow.","sentiment":"neutral","sentiment_score":-0.09021700918674468},{"word":"allow","start":63.820873,"end":64.32088,"confidence":0.9892578,"punctuated_word":"Allow.","sentiment":"neutral","sentiment_score":-0.038593485951423645},{"word":"alright","start":64.94087,"end":65.34087,"confidence":0.751709,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.029129914939403537},{"word":"i","start":65.34087,"end":65.50087,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0155869722366333},{"word":"can","start":65.50087,"end":65.66087,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.019753284752368927},{"word":"see","start":65.66087,"end":65.90087,"confidence":0.98535156,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.031546324491500854},{"word":"me","start":65.90087,"end":66.40087,"confidence":0.9604492,"punctuated_word":"me.","sentiment":"neutral","sentiment_score":0.026593707501888275}],"paragraphs":{"transcript":"\nOh my god, Debbie. What the actual what the actual, man? Like, can I FaceTime you or no? Oh, I don't know. This is my can you want me to give you my number?\n\nOr can I hang up from this, and can you just FaceTime me or can I FaceTime you, please? Because, like, I just need to see you because, like yeah. Okay. Alright. Bye.\n\nYep. Okay. Let me just have a look here. I'm just going outside to get some fresh air. Alright.\n\nSo what do I need to do? I need to join with Google Meet me. Is that right? Okay. I'm just joining now.\n\nYep. Allow. Allow. Alright. I can see me.","paragraphs":[{"sentences":[{"text":"Oh my god, Debbie.","start":4.56,"end":6.1,"sentiment":"neutral","sentiment_score":-0.07743855565786362},{"text":"What the actual what the actual, man?","start":7.2,"end":10.42,"sentiment":"neutral","sentiment_score":-0.0932827570608684},{"text":"Like, can I FaceTime you or no?","start":12.255,"end":14.3550005,"sentiment":"neutral","sentiment_score":-0.08460723661950656},{"text":"Oh, I don't know.","start":18.495,"end":22.415,"sentiment":"neutral","sentiment_score":-0.11578837037086487},{"text":"This is my can you want me to give you my number?","start":22.415,"end":24.915,"sentiment":"neutral","sentiment_score":-0.0998000930994749}],"sentiment":"neutral","sentiment_score":-0.09458055226680111,"num_words":34,"start":4.56,"end":24.915},{"sentences":[{"text":"Or can I hang up from this, and can you just FaceTime me or can I FaceTime you, please?","start":28.949999,"end":32.79,"sentiment":"neutral","sentiment_score":-0.05612432760627646},{"text":"Because, like, I just need to see you because, like yeah.","start":32.79,"end":36.629997,"sentiment":"neutral","sentiment_score":-0.10466004433957013},{"text":"Okay.","start":36.629997,"end":37.11,"sentiment":"neutral","sentiment_score":0.021911999210715297},{"text":"Alright.","start":37.11,"end":37.43,"sentiment":"neutral","sentiment_score":0.08358749002218246},{"text":"Bye.","start":37.43,"end":37.93,"sentiment":"neutral","sentiment_score":0.09254514425992966}],"sentiment":"neutral","sentiment_score":-0.06119933572005142,"num_words":33,"start":28.949999,"end":37.93},{"sentences":[{"text":"Yep.","start":40.79,"end":41.29,"sentiment":"neutral","sentiment_score":0.0912635326385498},{"text":"Okay.","start":47.114998,"end":47.355,"sentiment":"neutral","sentiment_score":0.08847782760858536},{"text":"Let me just have a look here.","start":47.355,"end":48.635,"sentiment":"neutral","sentiment_score":0.09086489570992333},{"text":"I'm just going outside to get some fresh air.","start":48.635,"end":51.375,"sentiment":"neutral","sentiment_score":0.0886368424528175},{"text":"Alright.","start":52.475,"end":52.975,"sentiment":"neutral","sentiment_score":0.04488226771354675}],"sentiment":"neutral","sentiment_score":0.08728470947397382,"num_words":19,"start":40.79,"end":52.975},{"sentences":[{"text":"So what do I need to do?","start":53.75,"end":54.949997,"sentiment":"neutral","sentiment_score":-0.002667647387300219},{"text":"I need to join with Google Meet me.","start":54.949997,"end":56.87,"sentiment":"neutral","sentiment_score":-0.014190991641953588},{"text":"Is that right?","start":56.87,"end":57.69,"sentiment":"neutral","sentiment_score":0.015509754419326782},{"text":"Okay.","start":59.589996,"end":59.829998,"sentiment":"neutral","sentiment_score":0.01769895851612091},{"text":"I'm just joining now.","start":59.829998,"end":61.21,"sentiment":"neutral","sentiment_score":-0.00027289194986224174}],"sentiment":"neutral","sentiment_score":-0.003002817864003389,"num_words":23,"start":53.75,"end":61.21},{"sentences":[{"text":"Yep.","start":61.829998,"end":62.329998,"sentiment":"neutral","sentiment_score":-0.05667915195226669},{"text":"Allow.","start":62.55,"end":63.05,"sentiment":"neutral","sentiment_score":-0.09021700918674468},{"text":"Allow.","start":63.820873,"end":64.32088,"sentiment":"neutral","sentiment_score":-0.038593485951423645},{"text":"Alright.","start":64.94087,"end":65.34087,"sentiment":"neutral","sentiment_score":0.029129914939403537},{"text":"I can see me.","start":65.34087,"end":66.40087,"sentiment":"neutral","sentiment_score":0.02337007224559784}],"sentiment":"neutral","sentiment_score":-0.007859930396080017,"num_words":8,"start":61.829998,"end":66.40087}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Castor Fields. How are you?\n\nChannel 1: Oh my god, Debbie.\n\nChannel 0: Oh my lord. I know.\n\nChannel 1: What\n\nChannel 0: What's going\n\nChannel 1: the\n\nChannel 0: on?\n\nChannel 1: actual what the actual, man?\n\nChannel 0: What do you mean?\n\nChannel 1: Like, can I FaceTime you or no?\n\nChannel 0: No. You're calling through my headset. Why? Do\n\nChannel 1: Oh,\n\nChannel 0: you want a Google Meets or\n\nChannel 1: I don't know. This is my can you want me to give you my number?\n\nChannel 0: yeah. I've already got your number. I've got everything saved in\n\nChannel 1: Or can I hang up from this, and can you just FaceTime me or can I FaceTime you, please? Because,\n\nChannel 0: CRM.\n\nChannel 1: like,\n\nChannel 0: What\n\nChannel 1: I\n\nChannel 0: what\n\nChannel 1: just\n\nChannel 0: happened?\n\nChannel 1: need to see you because, like yeah. Okay. Alright. Bye.\n\nChannel 0: Can you go into the initial consultation?\n\nChannel 1: Yep.\n\nChannel 0: Yeah. Then you just do Google Meet. Like, that's the calendar invite. That's probably the best way to do it.\n\nChannel 1: Okay. Let me just have a look here. I'm just going outside to get some fresh air.\n\nChannel 0: That's alright.\n\nChannel 1: Alright. So what do I need to do? I need to join with Google Meet me. Is that\n\nChannel 0: Yeah.\n\nChannel 1: right?\n\nChannel 0: Correct. Yep. That's it.\n\nChannel 1: Okay.\n\nChannel 0: So\n\nChannel 1: I'm\n\nChannel 0: I joined\n\nChannel 1: just joining\n\nChannel 0: with Google\n\nChannel 1: now.\n\nChannel 0: Meet, and then\n\nChannel 1: Yep.\n\nChannel 0: you stop doing\n\nChannel 1: Allow.\n\nChannel 0: that.\n\nChannel 1: Allow. Alright. I can see me.\n\nChannel 0: You can see me? Alright. Cool. I'm hanging up. I'll jump in now.","paragraphs":[{"sentences":[{"text":"Castor Fields.","start":1.68,"end":2.74,"sentiment":"neutral","sentiment_score":0.048999909311532974},{"text":"How are you?","start":3.28,"end":4.02,"sentiment":"neutral","sentiment_score":0.11089346557855606}],"sentiment":"neutral","sentiment_score":0.08613604307174683,"channel":0,"num_words":5,"start":1.68,"end":4.02},{"sentences":[{"text":"Oh my god, Debbie.","start":4.56,"end":6.1,"sentiment":"neutral","sentiment_score":-0.07743855565786362}],"sentiment":"neutral","sentiment_score":-0.07743855565786362,"channel":1,"num_words":4,"start":4.56,"end":6.1},{"sentences":[{"text":"Oh my lord.","start":5.7599998,"end":6.74,"sentiment":"neutral","sentiment_score":-0.11535708109537761},{"text":"I know.","start":6.7999997,"end":7.2,"sentiment":"neutral","sentiment_score":-0.07697893679141998}],"sentiment":"neutral","sentiment_score":-0.10000582337379456,"channel":0,"num_words":5,"start":5.7599998,"end":7.2},{"sentences":[{"text":"What","start":7.2,"end":7.68,"sentiment":"neutral","sentiment_score":-0.07826889306306839}],"sentiment":"neutral","sentiment_score":-0.07826889306306839,"channel":1,"num_words":1,"start":7.2,"end":7.68},{"sentences":[{"text":"What's going","start":7.2,"end":7.7599998,"sentiment":"neutral","sentiment_score":-0.06321397796273232}],"sentiment":"neutral","sentiment_score":-0.06321397796273232,"channel":0,"num_words":2,"start":7.2,"end":7.7599998},{"sentences":[{"text":"the","start":7.68,"end":7.9199996,"sentiment":"neutral","sentiment_score":-0.06659463047981262}],"sentiment":"neutral","sentiment_score":-0.06659463047981262,"channel":1,"num_words":1,"start":7.68,"end":7.9199996},{"sentences":[{"text":"on?","start":7.7599998,"end":8.26,"sentiment":"neutral","sentiment_score":-0.07887113094329834}],"sentiment":"neutral","sentiment_score":-0.07887113094329834,"channel":0,"num_words":1,"start":7.7599998,"end":8.26},{"sentences":[{"text":"actual what the actual, man?","start":7.9199996,"end":10.42,"sentiment":"neutral","sentiment_score":-0.10162315517663956}],"sentiment":"neutral","sentiment_score":-0.10162315517663956,"channel":1,"num_words":5,"start":7.9199996,"end":10.42},{"sentences":[{"text":"What do you mean?","start":10.8,"end":11.78,"sentiment":"neutral","sentiment_score":-0.10167172364890575}],"sentiment":"neutral","sentiment_score":-0.10167172364890575,"channel":0,"num_words":4,"start":10.8,"end":11.78},{"sentences":[{"text":"Like, can I FaceTime you or no?","start":12.255,"end":14.3550005,"sentiment":"neutral","sentiment_score":-0.08460723661950656}],"sentiment":"neutral","sentiment_score":-0.08460723661950656,"channel":1,"num_words":7,"start":12.255,"end":14.3550005},{"sentences":[{"text":"No.","start":15.325001,"end":15.565001,"sentiment":"neutral","sentiment_score":-0.32311466336250305},{"text":"You're calling through my headset.","start":15.565001,"end":17.265,"sentiment":"neutral","sentiment_score":-0.26822711527347565},{"text":"Why?","start":17.325,"end":17.825,"sentiment":"neutral","sentiment_score":-0.23178040981292725},{"text":"Do","start":18.285,"end":18.525,"sentiment":"neutral","sentiment_score":-0.1474776715040207}],"sentiment":"neutral","sentiment_score":-0.25543854013085365,"channel":0,"num_words":8,"start":15.325001,"end":18.525},{"sentences":[{"text":"Oh,","start":18.495,"end":18.995,"sentiment":"neutral","sentiment_score":-0.12345903366804124}],"sentiment":"neutral","sentiment_score":-0.12345903366804124,"channel":1,"num_words":1,"start":18.495,"end":18.995},{"sentences":[{"text":"you want a Google Meets or","start":18.525,"end":20.465,"sentiment":"neutral","sentiment_score":-0.0925671886652708}],"sentiment":"neutral","sentiment_score":-0.0925671886652708,"channel":0,"num_words":6,"start":18.525,"end":20.465},{"sentences":[{"text":"I don't know.","start":21.935001,"end":22.415,"sentiment":"neutral","sentiment_score":-0.11323148260513942},{"text":"This is my can you want me to give you my number?","start":22.415,"end":24.915,"sentiment":"neutral","sentiment_score":-0.0998000930994749}],"sentiment":"neutral","sentiment_score":-0.10248637100060781,"channel":1,"num_words":15,"start":21.935001,"end":24.915},{"sentences":[{"text":"yeah.","start":25.965,"end":26.205,"sentiment":"neutral","sentiment_score":-0.03558318316936493},{"text":"I've already got your number.","start":26.205,"end":27.244999,"sentiment":"neutral","sentiment_score":-0.02405250519514084},{"text":"I've got everything saved in","start":27.244999,"end":28.29,"sentiment":"neutral","sentiment_score":-0.014619831368327141}],"sentiment":"neutral","sentiment_score":-0.020813169635154984,"channel":0,"num_words":11,"start":25.965,"end":28.29},{"sentences":[{"text":"Or can I hang up from this, and can you just FaceTime me or can I FaceTime you, please?","start":28.949999,"end":32.79,"sentiment":"neutral","sentiment_score":-0.05612432760627646},{"text":"Because,","start":32.79,"end":33.29,"sentiment":"neutral","sentiment_score":-0.08470867574214935}],"sentiment":"neutral","sentiment_score":-0.057553545013070105,"channel":1,"num_words":20,"start":28.949999,"end":33.29},{"sentences":[{"text":"CRM.","start":33.33,"end":33.73,"sentiment":"neutral","sentiment_score":-0.07087638229131699}],"sentiment":"neutral","sentiment_score":-0.07087638229131699,"channel":0,"num_words":1,"start":33.33,"end":33.73},{"sentences":[{"text":"like,","start":33.51,"end":34.01,"sentiment":"neutral","sentiment_score":-0.08633893728256226}],"sentiment":"neutral","sentiment_score":-0.08633893728256226,"channel":1,"num_words":1,"start":33.51,"end":34.01},{"sentences":[{"text":"What","start":33.73,"end":34.23,"sentiment":"neutral","sentiment_score":-0.1352477669715881}],"sentiment":"neutral","sentiment_score":-0.1352477669715881,"channel":0,"num_words":1,"start":33.73,"end":34.23},{"sentences":[{"text":"I","start":34.47,"end":34.63,"sentiment":"neutral","sentiment_score":-0.14125868678092957}],"sentiment":"neutral","sentiment_score":-0.14125868678092957,"channel":1,"num_words":1,"start":34.47,"end":34.63},{"sentences":[{"text":"what","start":34.53,"end":34.690002,"sentiment":"neutral","sentiment_score":-0.13234546780586243}],"sentiment":"neutral","sentiment_score":-0.13234546780586243,"channel":0,"num_words":1,"start":34.53,"end":34.690002},{"sentences":[{"text":"just","start":34.63,"end":34.79,"sentiment":"neutral","sentiment_score":-0.1188969686627388}],"sentiment":"neutral","sentiment_score":-0.1188969686627388,"channel":1,"num_words":1,"start":34.63,"end":34.79},{"sentences":[{"text":"happened?","start":34.690002,"end":35.190002,"sentiment":"neutral","sentiment_score":-0.1184164136648178}],"sentiment":"neutral","sentiment_score":-0.1184164136648178,"channel":0,"num_words":1,"start":34.690002,"end":35.190002},{"sentences":[{"text":"need to see you because, like yeah.","start":34.79,"end":36.629997,"sentiment":"neutral","sentiment_score":-0.10286531703812736},{"text":"Okay.","start":36.629997,"end":37.11,"sentiment":"neutral","sentiment_score":0.021911999210715297},{"text":"Alright.","start":37.11,"end":37.43,"sentiment":"neutral","sentiment_score":0.08358749002218246},{"text":"Bye.","start":37.43,"end":37.93,"sentiment":"neutral","sentiment_score":0.09254514425992966}],"sentiment":"neutral","sentiment_score":-0.05220125857740641,"channel":1,"num_words":10,"start":34.79,"end":37.93},{"sentences":[{"text":"Can you go into the initial consultation?","start":37.57,"end":39.99,"sentiment":"neutral","sentiment_score":0.0573656511093889}],"sentiment":"neutral","sentiment_score":0.0573656511093889,"channel":0,"num_words":7,"start":37.57,"end":39.99},{"sentences":[{"text":"Yep.","start":40.79,"end":41.29,"sentiment":"neutral","sentiment_score":0.0912635326385498}],"sentiment":"neutral","sentiment_score":0.0912635326385498,"channel":1,"num_words":1,"start":40.79,"end":41.29},{"sentences":[{"text":"Yeah.","start":41.49,"end":41.81,"sentiment":"neutral","sentiment_score":0.12315699458122252},{"text":"Then you just do Google Meet.","start":41.81,"end":43.335,"sentiment":"neutral","sentiment_score":0.13192392264803252},{"text":"Like, that's the calendar invite.","start":43.575,"end":45.254997,"sentiment":"neutral","sentiment_score":0.1788189172744751},{"text":"That's probably the best way to do it.","start":45.254997,"end":47.035,"sentiment":"neutral","sentiment_score":0.17191416397690773}],"sentiment":"neutral","sentiment_score":0.15920542143285274,"channel":0,"num_words":20,"start":41.49,"end":47.035},{"sentences":[{"text":"Okay.","start":47.114998,"end":47.355,"sentiment":"neutral","sentiment_score":0.08847782760858536},{"text":"Let me just have a look here.","start":47.355,"end":48.635,"sentiment":"neutral","sentiment_score":0.09086489570992333},{"text":"I'm just going outside to get some fresh air.","start":48.635,"end":51.375,"sentiment":"neutral","sentiment_score":0.0886368424528175}],"sentiment":"neutral","sentiment_score":0.0895449223325533,"channel":1,"num_words":17,"start":47.114998,"end":51.375},{"sentences":[{"text":"That's alright.","start":52.055,"end":52.795,"sentiment":"neutral","sentiment_score":0.07562752440571785}],"sentiment":"neutral","sentiment_score":0.07562752440571785,"channel":0,"num_words":2,"start":52.055,"end":52.795},{"sentences":[{"text":"Alright.","start":52.475,"end":52.975,"sentiment":"neutral","sentiment_score":0.04488226771354675},{"text":"So what do I need to do?","start":53.75,"end":54.949997,"sentiment":"neutral","sentiment_score":-0.002667647387300219},{"text":"I need to join with Google Meet me.","start":54.949997,"end":56.87,"sentiment":"neutral","sentiment_score":-0.014190991641953588},{"text":"Is that","start":56.87,"end":57.19,"sentiment":"neutral","sentiment_score":0.017909372225403786}],"sentiment":"neutral","sentiment_score":-0.0028611362601319947,"channel":1,"num_words":18,"start":52.475,"end":57.19},{"sentences":[{"text":"Yeah.","start":57.07,"end":57.55,"sentiment":"neutral","sentiment_score":0.013700990006327627}],"sentiment":"neutral","sentiment_score":0.013700990006327627,"channel":0,"num_words":1,"start":57.07,"end":57.55},{"sentences":[{"text":"right?","start":57.19,"end":57.69,"sentiment":"neutral","sentiment_score":0.010710518807172775}],"sentiment":"neutral","sentiment_score":0.010710518807172775,"channel":1,"num_words":1,"start":57.19,"end":57.69},{"sentences":[{"text":"Correct.","start":57.55,"end":58.05,"sentiment":"neutral","sentiment_score":0.0376448854804039},{"text":"Yep.","start":58.109997,"end":58.51,"sentiment":"neutral","sentiment_score":0.020191121846437458},{"text":"That's it.","start":58.51,"end":59.329998,"sentiment":"neutral","sentiment_score":-0.020232214592397213}],"sentiment":"neutral","sentiment_score":0.004342894535511732,"channel":0,"num_words":4,"start":57.55,"end":59.329998},{"sentences":[{"text":"Okay.","start":59.589996,"end":59.829998,"sentiment":"neutral","sentiment_score":0.01769895851612091}],"sentiment":"neutral","sentiment_score":0.01769895851612091,"channel":1,"num_words":1,"start":59.589996,"end":59.829998},{"sentences":[{"text":"So","start":59.71,"end":59.87,"sentiment":"neutral","sentiment_score":-0.010021854192018507}],"sentiment":"neutral","sentiment_score":-0.010021854192018507,"channel":0,"num_words":1,"start":59.71,"end":59.87},{"sentences":[{"text":"I'm","start":59.829998,"end":60.07,"sentiment":"neutral","sentiment_score":-0.004066392779350281}],"sentiment":"neutral","sentiment_score":-0.004066392779350281,"channel":1,"num_words":1,"start":59.829998,"end":60.07},{"sentences":[{"text":"I joined","start":59.87,"end":60.35,"sentiment":"neutral","sentiment_score":-0.02115853689610958}],"sentiment":"neutral","sentiment_score":-0.02115853689610958,"channel":0,"num_words":2,"start":59.87,"end":60.35},{"sentences":[{"text":"just joining","start":60.07,"end":60.71,"sentiment":"neutral","sentiment_score":-0.0047687869518995285}],"sentiment":"neutral","sentiment_score":-0.0047687869518995285,"channel":1,"num_words":2,"start":60.07,"end":60.71},{"sentences":[{"text":"with Google","start":60.35,"end":60.75,"sentiment":"neutral","sentiment_score":0.02289825677871704}],"sentiment":"neutral","sentiment_score":0.02289825677871704,"channel":0,"num_words":2,"start":60.35,"end":60.75},{"sentences":[{"text":"now.","start":60.71,"end":61.21,"sentiment":"neutral","sentiment_score":0.01251239888370037}],"sentiment":"neutral","sentiment_score":0.01251239888370037,"channel":1,"num_words":1,"start":60.71,"end":61.21},{"sentences":[{"text":"Meet, and then","start":60.75,"end":61.970875,"sentiment":"neutral","sentiment_score":-0.027060488238930702}],"sentiment":"neutral","sentiment_score":-0.027060488238930702,"channel":0,"num_words":3,"start":60.75,"end":61.970875},{"sentences":[{"text":"Yep.","start":61.829998,"end":62.329998,"sentiment":"neutral","sentiment_score":-0.05667915195226669}],"sentiment":"neutral","sentiment_score":-0.05667915195226669,"channel":1,"num_words":1,"start":61.829998,"end":62.329998},{"sentences":[{"text":"you stop doing","start":61.970875,"end":62.690872,"sentiment":"neutral","sentiment_score":-0.19238070150216421}],"sentiment":"neutral","sentiment_score":-0.19238070150216421,"channel":0,"num_words":3,"start":61.970875,"end":62.690872},{"sentences":[{"text":"Allow.","start":62.55,"end":63.05,"sentiment":"neutral","sentiment_score":-0.09021700918674468}],"sentiment":"neutral","sentiment_score":-0.09021700918674468,"channel":1,"num_words":1,"start":62.55,"end":63.05},{"sentences":[{"text":"that.","start":62.690872,"end":63.190872,"sentiment":"neutral","sentiment_score":-0.0817432701587677}],"sentiment":"neutral","sentiment_score":-0.0817432701587677,"channel":0,"num_words":1,"start":62.690872,"end":63.190872},{"sentences":[{"text":"Allow.","start":63.820873,"end":64.32088,"sentiment":"neutral","sentiment_score":-0.038593485951423645},{"text":"Alright.","start":64.94087,"end":65.34087,"sentiment":"neutral","sentiment_score":0.029129914939403537},{"text":"I can see me.","start":65.34087,"end":66.40087,"sentiment":"neutral","sentiment_score":0.02337007224559784}],"sentiment":"neutral","sentiment_score":0.014002786328395208,"channel":1,"num_words":6,"start":63.820873,"end":66.40087},{"sentences":[{"text":"You can see me?","start":66.770874,"end":67.65087,"sentiment":"neutral","sentiment_score":0.010258845053613186},{"text":"Alright.","start":67.65087,"end":68.05087,"sentiment":"neutral","sentiment_score":0.09889046847820282},{"text":"Cool.","start":68.05087,"end":68.21088,"sentiment":"neutral","sentiment_score":0.20164376497268677},{"text":"I'm hanging up.","start":68.21088,"end":68.770874,"sentiment":"neutral","sentiment_score":0.11509101092815399},{"text":"I'll jump in now.","start":68.770874,"end":69.91087,"sentiment":"neutral","sentiment_score":0.08128536026924849}],"sentiment":"neutral","sentiment_score":0.07784492980975372,"channel":0,"num_words":13,"start":66.770874,"end":69.91087}]},"summary":{"result":"success","short":"The customer is trying to join a meeting and is asking the agent for help. The agent is trying to help the customer join the meeting through their headset and suggests using Google Meet. The customer joins the meeting and has trouble with the process, but eventually joins using Google Meet and restarts the call."},"intents":{"segments":[{"text":"This is my can you want me to give you my number? yeah.","start_word":53,"end_word":65,"intents":[{"intent":"Requesting contact information","confidence_score":0.0018391104}]},{"text":"Can you go into the initial consultation? Yep. Yeah.","start_word":113,"end_word":121,"intents":[{"intent":"Requesting time for initial consultation","confidence_score":0.00008416939}]},{"text":"I need to join with Google Meet me. Is that Yeah. right?","start_word":168,"end_word":179,"intents":[{"intent":"Encouraging to join google meet","confidence_score":0.00001808298}]}]},"sentiments":{"segments":[{"text":"Castor Fields. How are you? Oh my god, Debbie. Oh my lord. I know. What's What going the on? actual what the actual, man? What do you mean? Like, can I FaceTime you or no? No. You're calling through my headset. Why? Do Oh, you want a Google Meets or I don't know. This is my can you want me to give you my number? yeah. I've already got your number. I've got everything saved in Or can I hang up from this, and can you just FaceTime me or can I FaceTime you, please? Because, CRM. like, What I what just happened? need to see you because, like yeah. Okay. Alright. Bye. Can you go into the initial consultation? Yep. Yeah. Then you just do Google Meet. Like, that's the calendar invite. That's probably the best way to do it. Okay. Let me just have a look here. I'm just going outside to get some fresh air. That's alright. Alright. So what do I need to do? I need to join with Google Meet me. Is that Yeah. right? Correct. Yep. That's it. Okay. So I'm I joined just joining with Google now. Meet, and then Yep. you stop doing Allow. that. Allow. Alright. I can see me. You can see me? Alright. Cool. I'm hanging up. I'll jump in now.","start_word":0,"end_word":221,"sentiment":"neutral","sentiment_score":-0.010973910801112652}],"average":{"sentiment":"neutral","sentiment_score":-0.010973910371700446}}}}