{"metadata":{"transaction_key":"deprecated","request_id":"019e903b-2b1b-7d71-969b-017f7797a4b7","sha256":"f8f400ebe0c5f80b557f303741e65897e3eb751a0e2ad8c11dc0f2e51315f7a0","created":"2026-06-04T01:24:18.254Z","duration":4.0319376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":20},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Yes.","confidence":0.95214844,"words":[{"word":"yes","start":3.6799998,"end":4.0319376,"confidence":0.95214844,"punctuated_word":"Yes.","sentiment":"negative","sentiment_score":-0.4930180311203003}],"paragraphs":{"transcript":"\nYes.","paragraphs":[{"sentences":[{"text":"Yes.","start":3.6799998,"end":4.0319376,"sentiment":"negative","sentiment_score":-0.4930180311203003}],"sentiment":"negative","sentiment_score":-0.4930180311203003,"num_words":1,"start":3.6799998,"end":4.0319376}]}}]},{"alternatives":[{"transcript":"Your call has been forwarded to voice mail. The person you're trying to reach","confidence":0.9980469,"words":[{"word":"your","start":0.16,"end":0.32,"confidence":0.3918457,"punctuated_word":"Your","sentiment":"negative","sentiment_score":-0.8482500314712524},{"word":"call","start":0.32,"end":0.48,"confidence":0.9980469,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.8535246849060059},{"word":"has","start":0.48,"end":0.71999997,"confidence":0.9980469,"punctuated_word":"has","sentiment":"negative","sentiment_score":-0.905629336833954},{"word":"been","start":0.71999997,"end":0.88,"confidence":0.9980469,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.8935050368309021},{"word":"forwarded","start":0.88,"end":1.28,"confidence":0.99902344,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.8838098049163818},{"word":"to","start":1.28,"end":1.52,"confidence":0.9980469,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8707268238067627},{"word":"voice","start":1.52,"end":1.76,"confidence":0.9921875,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.8667097687721252},{"word":"mail","start":1.76,"end":2.26,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.8622182607650757},{"word":"the","start":2.56,"end":2.72,"confidence":0.9980469,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.6728326678276062},{"word":"person","start":2.72,"end":3.04,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.7114580869674683},{"word":"you're","start":3.04,"end":3.36,"confidence":0.967041,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.7138735055923462},{"word":"trying","start":3.36,"end":3.6,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.6416181325912476},{"word":"to","start":3.6,"end":3.76,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.6462392210960388},{"word":"reach","start":3.76,"end":4.0319376,"confidence":0.9951172,"punctuated_word":"reach","sentiment":"neutral","sentiment_score":-0.22372159361839297}],"paragraphs":{"transcript":"\nYour call has been forwarded to voice mail. The person you're trying to reach","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.16,"end":2.26,"sentiment":"negative","sentiment_score":-0.8730467185378075},{"text":"The person you're trying to reach","start":2.56,"end":4.0319376,"sentiment":"negative","sentiment_score":-0.60162386794885}],"sentiment":"negative","sentiment_score":-0.7567226397139686,"num_words":14,"start":0.16,"end":4.0319376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Your call has been forwarded to voice mail. The person you're trying to\n\nChannel 0: Yes.\n\nChannel 1: reach","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.16,"end":2.26,"sentiment":"negative","sentiment_score":-0.8730467185378075},{"text":"The person you're trying to","start":2.56,"end":3.76,"sentiment":"negative","sentiment_score":-0.6772043228149414}],"sentiment":"negative","sentiment_score":-0.797722720182859,"channel":1,"num_words":13,"start":0.16,"end":3.76},{"sentences":[{"text":"Yes.","start":3.6799998,"end":4.0319376,"sentiment":"negative","sentiment_score":-0.4930180311203003}],"sentiment":"negative","sentiment_score":-0.4930180311203003,"channel":0,"num_words":1,"start":3.6799998,"end":4.0319376},{"sentences":[{"text":"reach","start":3.76,"end":4.0319376,"sentiment":"neutral","sentiment_score":-0.22372159361839297}],"sentiment":"neutral","sentiment_score":-0.22372159361839297,"channel":1,"num_words":1,"start":3.76,"end":4.0319376}]},"summary":{"result":"success","short":"Your call has been forwarded to voice mail. The person you're trying to Yes. reach"},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Your call has been forwarded to voice mail. The person you're trying to Yes. reach","start_word":0,"end_word":14,"sentiment":"negative","sentiment_score":-0.7480358481407166}],"average":{"sentiment":"negative","sentiment_score":-0.7480358600616455}}}}