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John, I hope you still remember the company, because the last time that we touch base with you, it was February of this year. And, during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We're also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And the reason for my call today, John, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time next week, maybe on last week of this month. Mhmm. Mhmm. Mhmm. Alright. Mhmm. Yes, sir. Exactly. I do do understand your point, sir. Yep. Yeah. Alright. Alright. Got it, sir. Thank you so much for answering my my call again. 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Yeah. Good afternoon. John, it's Ronald from Cloud Solution IT. How are you doing today?\n\nAlright. Okay. That's wonderful. John, I hope you still remember the company, because the last time that we touch base with you, it was February of this year. And, during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.\n\nName of the company again, it's Cloud Solution IT. We are a managed service provider. We're also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And the reason for my call today, John, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time next week, maybe on last week of this month.\n\nMhmm. Mhmm. Mhmm. Alright. Mhmm.\n\nYes, sir. Exactly. I do do understand your point, sir. Yep. Yeah.\n\nAlright. Alright. Got it, sir. Thank you so much for answering my my call again. Thank you.","paragraphs":[{"sentences":[{"text":"Ronald.","start":6.56,"end":7.06,"sentiment":"neutral","sentiment_score":0.05325756222009659},{"text":"Yeah.","start":17.735,"end":18.235,"sentiment":"neutral","sentiment_score":0.1390189677476883},{"text":"Good afternoon.","start":18.375,"end":19.115,"sentiment":"neutral","sentiment_score":0.3191665858030319},{"text":"John, it's Ronald from Cloud Solution IT.","start":19.414999,"end":23.035,"sentiment":"neutral","sentiment_score":0.224649578332901},{"text":"How are you doing today?","start":23.575,"end":24.715,"sentiment":"neutral","sentiment_score":0.21852246820926666}],"sentiment":"neutral","sentiment_score":0.21848556818440557,"num_words":16,"start":6.56,"end":24.715},{"sentences":[{"text":"Alright.","start":27.18,"end":27.42,"sentiment":"positive","sentiment_score":0.3334718942642212},{"text":"Okay.","start":27.42,"end":27.74,"sentiment":"positive","sentiment_score":0.4391874670982361},{"text":"That's wonderful.","start":27.74,"end":28.48,"sentiment":"positive","sentiment_score":0.6397724151611328},{"text":"John, I hope you still remember the company, because the last time that we touch base with you, it was February of this year.","start":29.34,"end":36.88,"sentiment":"neutral","sentiment_score":0.1138225292476515},{"text":"And, during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start":37.34,"end":47.395,"sentiment":"neutral","sentiment_score":0.10104678433250498}],"sentiment":"neutral","sentiment_score":0.13658560128374533,"num_words":55,"start":27.18,"end":47.395},{"sentences":[{"text":"Name of the company again, it's Cloud Solution IT.","start":48.175003,"end":51.635002,"sentiment":"neutral","sentiment_score":0.08856243226263258},{"text":"We are a managed service provider.","start":52.255,"end":54.595,"sentiment":"neutral","sentiment_score":0.09010566646854083},{"text":"We're also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more.","start":55.18,"end":67.12,"sentiment":"neutral","sentiment_score":0.0911651832672457},{"text":"And the reason for my call today, John, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.","start":67.525,"end":78.185,"sentiment":"neutral","sentiment_score":0.07033580457491259},{"text":"And we're hoping that you have an available time next week, maybe on last week of this month.","start":78.805,"end":84.61,"sentiment":"neutral","sentiment_score":0.061451003369357854}],"sentiment":"neutral","sentiment_score":0.07741123056885871,"num_words":88,"start":48.175003,"end":84.61},{"sentences":[{"text":"Mhmm.","start":89.630005,"end":90.130005,"sentiment":"neutral","sentiment_score":-0.08606469631195068},{"text":"Mhmm.","start":90.75,"end":91.25,"sentiment":"neutral","sentiment_score":-0.06827175617218018},{"text":"Mhmm.","start":93.55,"end":94.05,"sentiment":"neutral","sentiment_score":-0.03928152099251747},{"text":"Alright.","start":106.715,"end":107.215,"sentiment":"neutral","sentiment_score":-0.058301232755184174},{"text":"Mhmm.","start":107.435,"end":107.935,"sentiment":"neutral","sentiment_score":-0.0737404003739357}],"sentiment":"neutral","sentiment_score":-0.06513192132115364,"num_words":5,"start":89.630005,"end":107.935},{"sentences":[{"text":"Yes, sir.","start":122.92,"end":123.56,"sentiment":"neutral","sentiment_score":0.00915912026539445},{"text":"Exactly.","start":123.56,"end":124.04,"sentiment":"neutral","sentiment_score":0.04288037121295929},{"text":"I do do understand your point, sir.","start":124.04,"end":126.14,"sentiment":"neutral","sentiment_score":0.02440752408334187},{"text":"Yep.","start":126.76,"end":127.26,"sentiment":"neutral","sentiment_score":0.03980577737092972},{"text":"Yeah.","start":136.465,"end":136.965,"sentiment":"neutral","sentiment_score":-0.029391437768936157}],"sentiment":"neutral","sentiment_score":0.020205468327427905,"num_words":12,"start":122.92,"end":136.965},{"sentences":[{"text":"Alright.","start":144.92,"end":145.42,"sentiment":"neutral","sentiment_score":-0.0600801557302475},{"text":"Alright.","start":157.64093,"end":158.14093,"sentiment":"neutral","sentiment_score":0.016704455018043518},{"text":"Got it, sir.","start":158.20093,"end":159.10094,"sentiment":"neutral","sentiment_score":0.05267846708496412},{"text":"Thank you so much for answering my my call again.","start":159.24094,"end":161.56093,"sentiment":"neutral","sentiment_score":0.19923939406871796},{"text":"Thank you.","start":161.56093,"end":162.30093,"sentiment":"neutral","sentiment_score":0.1759096309542656}],"sentiment":"neutral","sentiment_score":0.14463958253755288,"num_words":17,"start":144.92,"end":162.30093}]}}]},{"alternatives":[{"transcript":"Hi. If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on Hello. John speaking. Yeah. Good. Thank you. Yeah. I don't know what database I've popped up on for you to call me, which is fine. But, yeah, we're kind of in the same industry, and we're a global enterprise MSP, and I have 250 technicians within this space. So I don't know what we would I don't know the benefit of what we need from you guys. Yes. I appreciate it. Probably put on your note that I like, we're in the enterprise space and and and large organizations. So yeah. So yeah. I yeah. I probably don't really yes. At this present stage, I'd we're yes. We we we work directly with Microsoft and we're platinum custom. We're platinum partner with them working globally. So yes. Don't really need any assistance. Thank you. Bye. 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If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on Hello. John speaking.\n\nYeah. Good. Thank you. Yeah. I don't know what database I've popped up on for you to call me, which is fine.\n\nBut, yeah, we're kind of in the same industry, and we're a global enterprise MSP, and I have 250 technicians within this space. So I don't know what we would I don't know the benefit of what we need from you guys. Yes. I appreciate it. Probably put on your note that I like, we're in the enterprise space and and and large organizations.\n\nSo yeah. So yeah. I yeah. I probably don't really yes. At this present stage, I'd we're yes.\n\nWe we we work directly with Microsoft and we're platinum custom. We're platinum partner with them working globally. So yes. Don't really need any assistance. Thank you.\n\nBye. 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If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Ronald.\n\nChannel 1: Thanks. Please stay on Hello. John speaking.\n\nChannel 0: Yeah. Good afternoon. John, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Yeah. Good. Thank you.\n\nChannel 0: Alright. Okay. That's wonderful. John, I hope you still remember the company, because the last time that we touch base with you, it was February of this year. And, during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.\n\nName of the company again, it's Cloud Solution IT. We are a managed service provider. We're also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. 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call","start":160.52094,"end":161.32094,"sentiment":"neutral","sentiment_score":0.1015483985344569}],"sentiment":"neutral","sentiment_score":0.1015483985344569,"channel":0,"num_words":3,"start":160.52094,"end":161.32094},{"sentences":[{"text":"Bye.","start":161.11093,"end":161.61093,"sentiment":"neutral","sentiment_score":0.0735584944486618}],"sentiment":"neutral","sentiment_score":0.0735584944486618,"channel":1,"num_words":1,"start":161.11093,"end":161.61093},{"sentences":[{"text":"again.","start":161.32094,"end":161.56093,"sentiment":"neutral","sentiment_score":0.08319573104381561},{"text":"Thank you.","start":161.56093,"end":162.30093,"sentiment":"neutral","sentiment_score":0.1759096309542656}],"sentiment":"neutral","sentiment_score":0.14500499765078226,"channel":0,"num_words":3,"start":161.32094,"end":162.30093}]},"summary":{"result":"success","short":"A representative from Cloud Solution IT is trying to arrange an introductory meeting with a customer named Ronald to introduce their company and services. They mention that they are a global enterprise MSP and have 250 technicians working globally. The customer is interested but doesn't want assistance and ends the call."},"intents":{"segments":[{"text":"John, I hope you still remember the company, because the last time that we touch base with you, it was February of this year. And, during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start_word":48,"end_word":98,"intents":[{"intent":"Introduce company","confidence_score":0.14804003},{"intent":"Arrange meeting with john","confidence_score":0.020436412}]},{"text":"But, yeah, we're kind of in the same industry, and we're a global enterprise MSP, and I have Alright. Mhmm. 250 technicians within this space. So I don't know what we would I don't know the benefit of what we need from you guys. Yes, sir.","start_word":208,"end_word":253,"intents":[{"intent":"Discuss benefit of company","confidence_score":0.000056910554},{"intent":"Understand industry","confidence_score":0.005293515}]},{"text":"Don't really need any assistance. Alright.","start_word":325,"end_word":330,"intents":[{"intent":"Provide assistance","confidence_score":0.30770478}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. Ronald. Thanks. Please stay on Hello. John speaking. Yeah. Good afternoon. John, it's Ronald from Cloud Solution IT. How are you doing today? Yeah.","start_word":0,"end_word":40,"sentiment":"neutral","sentiment_score":0.12727729976177216},{"text":"Good. Thank you. Alright. Okay. That's wonderful.","start_word":41,"end_word":47,"sentiment":"positive","sentiment_score":0.48188868165016174},{"text":"John, I hope you still remember the company, because the last time that we touch base with you, it was February of this year. And, during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We're also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And the reason for my call today, John, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time next week, maybe on last week of this month. Yeah. I don't know what database I've popped up on Mhmm. for you to call Mhmm. me, which is fine. Mhmm. But, yeah, we're kind of in the same industry, and we're a global enterprise MSP, and I have Alright. Mhmm. 250 technicians within this space. So I don't know what we would I don't know the benefit of what we need from you guys. Yes, sir. Exactly. I do do understand your point, sir. Yep. Yes. I appreciate it. Probably put on your note that I like, we're in the enterprise space and Yeah. and and large organizations. So yeah. So yeah. I yeah. I probably don't really yes. At this present Alright. stage, I'd we're yes. We we we work directly with Microsoft and we're platinum custom. We're platinum partner with them working globally. So yes. Don't really need any assistance. Alright. Got it, sir. Thank Thank you so you. much for answering Bye. my my call Bye. again. Thank you.","start_word":48,"end_word":349,"sentiment":"neutral","sentiment_score":0.008060993626713753}],"average":{"sentiment":"neutral","sentiment_score":0.03589795330378014}}}}