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Oh, hi. This is Andrew from Vigilance AI. Am I speaking to Daniel? Oh, Vigilance AI, Daniel.\n\nWe're a cybersecurity company. Okay. I well, we help small IT teams investigate more alerts without hiring more analysts. NAR AI security analyst works 24 7. Oh, is that a in house cybersecurity that you guys have?\n\nOh, would would you still be open in seeing how we compare? Even if you'll stay with them, you'll negotiate better at renewal. Oh, I understand. Well, is it okay, Daniel, if I I can send you our email? You know, in the future, maybe if you'll mhmm.\n\nAnd just wanted to confirm, is this still the best email that you have? D.tribe@fex.com.au or the alright. Daniel, thank you for your time. I'm going to send you a brochure, mate, so that you can check us out. You have a great day.\n\nTake care, mate. Bye bye.","paragraphs":[{"sentences":[{"text":"Andrew.","start":6.8799996,"end":7.3799996,"sentiment":"neutral","sentiment_score":0.08301201462745667},{"text":"Oh, hi.","start":27.34,"end":27.980001,"sentiment":"neutral","sentiment_score":0.03731933794915676},{"text":"This is Andrew from Vigilance AI.","start":27.980001,"end":30.32,"sentiment":"neutral","sentiment_score":0.03667139199872812},{"text":"Am I speaking to Daniel?","start":30.380001,"end":31.92,"sentiment":"neutral","sentiment_score":0.024796560034155847},{"text":"Oh, Vigilance AI, Daniel.","start":35.260002,"end":37.1,"sentiment":"neutral","sentiment_score":0.00992921949364245}],"sentiment":"neutral","sentiment_score":0.030076595592415996,"num_words":18,"start":6.8799996,"end":37.1},{"sentences":[{"text":"We're a cybersecurity company.","start":37.1,"end":38.88,"sentiment":"neutral","sentiment_score":0.015957809519022703},{"text":"Okay.","start":41.935,"end":42.335,"sentiment":"neutral","sentiment_score":0.03860101103782654},{"text":"I well, we help small IT teams investigate more alerts without hiring more analysts.","start":42.335,"end":47.875,"sentiment":"neutral","sentiment_score":0.033459781003849845},{"text":"NAR AI security analyst works 24 7.","start":48.255,"end":51.475,"sentiment":"neutral","sentiment_score":0.01395547975386892},{"text":"Oh, is that a in house cybersecurity that you guys have?","start":59.0,"end":63.66,"sentiment":"neutral","sentiment_score":0.008126666430722584}],"sentiment":"neutral","sentiment_score":0.020485158707644488,"num_words":37,"start":37.1,"end":63.66},{"sentences":[{"text":"Oh, would would you still be open in seeing how we compare?","start":67.225,"end":70.605,"sentiment":"neutral","sentiment_score":0.014039665926247835},{"text":"Even if you'll stay with them, you'll negotiate better at renewal.","start":70.665,"end":74.285,"sentiment":"neutral","sentiment_score":-0.041660063307393684},{"text":"Oh, I understand.","start":80.68,"end":81.74,"sentiment":"neutral","sentiment_score":-0.015249011417229971},{"text":"Well, is it okay, Daniel, if I I can send you our email?","start":82.6,"end":85.56,"sentiment":"neutral","sentiment_score":0.01802866791303341},{"text":"You know, in the future, maybe if you'll mhmm.","start":85.56,"end":89.020004,"sentiment":"neutral","sentiment_score":0.01165165700432327}],"sentiment":"neutral","sentiment_score":0.00007720534146452944,"num_words":48,"start":67.225,"end":89.020004},{"sentences":[{"text":"And just wanted to confirm, is this still the best email that you have?","start":89.32,"end":94.314995,"sentiment":"neutral","sentiment_score":0.025297884962388446},{"text":"D.tribe@fex.com.au or the alright.","start":94.314995,"end":102.952934,"sentiment":"neutral","sentiment_score":0.01965443417429924},{"text":"Daniel, thank you for your time.","start":103.172935,"end":104.79294,"sentiment":"positive","sentiment_score":0.37053607404232025},{"text":"I'm going to send you a brochure, mate, so that you can check us out.","start":104.852936,"end":108.71294,"sentiment":"neutral","sentiment_score":0.07405317388474941},{"text":"You have a great day.","start":110.852936,"end":111.73293,"sentiment":"positive","sentiment_score":0.48795291781425476}],"sentiment":"neutral","sentiment_score":0.14105833563106981,"num_words":44,"start":89.32,"end":111.73293},{"sentences":[{"text":"Take care, mate.","start":111.73293,"end":112.532936,"sentiment":"neutral","sentiment_score":0.2612442672252655},{"text":"Bye bye.","start":112.532936,"end":113.19293,"sentiment":"neutral","sentiment_score":0.12531417608261108}],"sentiment":"neutral","sentiment_score":0.20687223076820374,"num_words":5,"start":111.73293,"end":113.19293}]}}]},{"alternatives":[{"transcript":"If you record your name and reason for calling, I'll see if this person is available. Thanks, Andrew. Please stay on the line. Hello? Yeah. Sir, where are you calling from, Andrew? Right. Okay. Hello. I'm I'm I'm just gonna stop here, Andrew. We've actually already got a contractor employed to do this private security for us. Us. Oh, what? It's both. We got in house and external. Not not at this stage. We're we're we're we're on the contract now. It's where you start. Yeah. There's not not a lot of times. Yeah. Yeah. Sure thing. Yep. That's it. No. That's it. No worries. Okay. Cheers. Okay. Take care. Bye. Bye. You too. 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Thanks, Andrew. Please stay on the line. Hello? Yeah.\n\nSir, where are you calling from, Andrew? Right. Okay. Hello. I'm I'm I'm just gonna stop here, Andrew.\n\nWe've actually already got a contractor employed to do this private security for us. Us. Oh, what? It's both. We got in house and external.\n\nNot not at this stage. We're we're we're we're on the contract now. It's where you start. Yeah. There's not not a lot of times.\n\nYeah. Yeah. Sure thing. Yep. That's it.\n\nNo. That's it. No worries. Okay. Cheers.\n\nOkay. Take care. Bye. Bye. 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Please stay on the line. Hello?\n\nChannel 0: Oh, hi. This is Andrew from Vigilance AI. Am I speaking to Daniel?\n\nChannel 1: Yeah. Sir, where are you calling from, Andrew?\n\nChannel 0: Oh, Vigilance AI, Daniel. We're a cybersecurity company.\n\nChannel 1: Right. Okay.\n\nChannel 0: Okay. I well, we help small IT teams investigate more alerts without hiring more analysts. NAR AI security analyst works 24\n\nChannel 1: Hello.\n\nChannel 0: 7.\n\nChannel 1: I'm I'm I'm just gonna stop here, Andrew. We've actually already got a contractor employed to do this private security for us. Us.\n\nChannel 0: Oh, is that a in house cybersecurity\n\nChannel 1: Oh,\n\nChannel 0: that you guys have?\n\nChannel 1: what? It's both. We got in house and external.\n\nChannel 0: Oh, would would you still be open in seeing how we compare? 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I'm\n\nChannel 1: No\n\nChannel 0: going\n\nChannel 1: worries.\n\nChannel 0: to send you a brochure, mate, so that\n\nChannel 1: Okay.\n\nChannel 0: you can check\n\nChannel 1: Cheers.\n\nChannel 0: us out.\n\nChannel 1: Okay. Take care.\n\nChannel 0: You\n\nChannel 1: Bye.\n\nChannel 0: have a great day. Take care,\n\nChannel 1: Bye.\n\nChannel 0: mate.\n\nChannel 1: You\n\nChannel 0: Bye\n\nChannel 1: too.\n\nChannel 0: bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.08,"end":4.58,"sentiment":"neutral","sentiment_score":0.007250059570651501}],"sentiment":"neutral","sentiment_score":0.007250059570651501,"channel":1,"num_words":16,"start":0.08,"end":4.58},{"sentences":[{"text":"Andrew.","start":6.8799996,"end":7.3799996,"sentiment":"neutral","sentiment_score":0.08301201462745667}],"sentiment":"neutral","sentiment_score":0.08301201462745667,"channel":0,"num_words":1,"start":6.8799996,"end":7.3799996},{"sentences":[{"text":"Thanks, Andrew.","start":13.2,"end":14.179999,"sentiment":"positive","sentiment_score":0.37912416458129883},{"text":"Please stay on the 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agent from a cybersecurity company called Daniel to discuss their services and asked if he was still employed with a previous contractor. Daniel confirmed that he was and the agent offered to send him an email with a brochure and schedule a future meeting. The call ended with pleasantries."},"intents":{"segments":[{"text":"This is Andrew from Vigilance AI. Am I speaking to Daniel? Yeah.","start_word":27,"end_word":38,"intents":[{"intent":"Ask for company details","confidence_score":0.0000075684197}]}]},"sentiments":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Andrew.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.014525150880217552},{"text":"Thanks, Andrew.","start_word":17,"end_word":18,"sentiment":"positive","sentiment_score":0.3791241645812988},{"text":"Please stay on the line. Hello? Oh, hi. This is Andrew from Vigilance AI. Am I speaking to Daniel? Yeah. Sir, where are you calling from, Andrew? Oh, Vigilance AI, Daniel. We're a cybersecurity company. Right. Okay. Okay. I well, we help small IT teams investigate more alerts without hiring more analysts. NAR AI security analyst works 24 Hello. 7. I'm I'm I'm just gonna stop here, Andrew. We've actually already got a contractor employed to do this private security for us. Us. Oh, is that a in house cybersecurity Oh, that you guys have? what? It's both. We got in house and external. Oh, would would you still be open in seeing how we compare? Even if you'll stay with them, Not you'll not at negotiate this stage. better We're at renewal. we're we're we're on the contract now. It's where you start. Yeah. There's not not a lot of times. Oh, I understand. Yeah. Well, is it okay, Daniel, if I I can send you our email? You know, in the Yeah. future, Sure maybe if you'll mhmm. And just wanted to confirm, is this still the best email that you have? D.tribe@fex.com.au thing. Yep. or the That's it. No. That's alright. it.","start_word":19,"end_word":223,"sentiment":"neutral","sentiment_score":0.007908632978796959},{"text":"Daniel, thank you for your time.","start_word":224,"end_word":229,"sentiment":"positive","sentiment_score":0.355328768491745},{"text":"I'm No going worries. to send you a brochure, mate, so that Okay. you can check Cheers. us out. Okay. Take care.","start_word":230,"end_word":251,"sentiment":"neutral","sentiment_score":0.1099538579583168},{"text":"You Bye. have a great day.","start_word":252,"end_word":257,"sentiment":"positive","sentiment_score":0.4558001458644867},{"text":"Take care, Bye. mate. You Bye too. bye. Bye.","start_word":258,"end_word":266,"sentiment":"neutral","sentiment_score":0.17514917254447937}],"average":{"sentiment":"neutral","sentiment_score":0.04502532851528114}}}}