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you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Good morning. Andrew speaking.\n\nI'm good, man. How are you? Fine. Yeah. No, mate.\n\nI'll I'll I'll googled those sort of things, mate. I think I'm actually yeah. We we handle all that stuff internally anyway, mate. We've we've got Microsoft that personalized sort of stuff internally. So, mate, not interested at this stage.\n\nYeah, mate. I I'm all good at this stage. Thanks, mate. Thanks, Ronald.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.08,"end":4.5,"sentiment":"neutral","sentiment_score":0.0011629652581177652},{"text":"Thanks.","start":13.679999,"end":14.179999,"sentiment":"neutral","sentiment_score":0.26278722286224365},{"text":"Please stay on the line.","start":14.764999,"end":16.305,"sentiment":"neutral","sentiment_score":0.16539123207330703},{"text":"Good morning.","start":30.66,"end":31.14,"sentiment":"neutral","sentiment_score":0.21982935070991516},{"text":"Andrew speaking.","start":31.14,"end":31.88,"sentiment":"neutral","sentiment_score":0.12232387810945511}],"sentiment":"neutral","sentiment_score":0.06894835711528476,"num_words":26,"start":0.08,"end":31.88},{"sentences":[{"text":"I'm good, man.","start":40.5,"end":40.98,"sentiment":"positive","sentiment_score":0.40560922026634216},{"text":"How are you?","start":40.98,"end":41.8,"sentiment":"neutral","sentiment_score":0.29039395848910016},{"text":"Fine.","start":42.735,"end":43.235,"sentiment":"positive","sentiment_score":0.5376812219619751},{"text":"Yeah.","start":82.23,"end":82.63,"sentiment":"neutral","sentiment_score":-0.027234813198447227},{"text":"No, mate.","start":82.63,"end":83.11,"sentiment":"neutral","sentiment_score":-0.2370166778564453}],"sentiment":"neutral","sentiment_score":0.2124422589316964,"num_words":10,"start":40.5,"end":83.11},{"sentences":[{"text":"I'll I'll I'll googled those sort of things, mate.","start":83.11,"end":85.29,"sentiment":"neutral","sentiment_score":-0.1735580497317844},{"text":"I think I'm actually yeah.","start":85.43,"end":87.29,"sentiment":"neutral","sentiment_score":-0.14586520791053773},{"text":"We we handle all that stuff internally anyway, mate.","start":87.43,"end":90.07,"sentiment":"neutral","sentiment_score":-0.1669460650947359},{"text":"We've we've got Microsoft that personalized sort of stuff internally.","start":90.07,"end":93.45,"sentiment":"neutral","sentiment_score":-0.18052667304873465},{"text":"So, mate, not interested at this stage.","start":93.51,"end":96.76088,"sentiment":"negative","sentiment_score":-0.5265720997537885}],"sentiment":"neutral","sentiment_score":-0.23212836254388095,"num_words":40,"start":83.11,"end":96.76088},{"sentences":[{"text":"Yeah, mate.","start":97.94087,"end":98.50088,"sentiment":"neutral","sentiment_score":-0.15918785333633423},{"text":"I I'm all good at this stage.","start":98.50088,"end":100.12087,"sentiment":"neutral","sentiment_score":-0.12593511598450796},{"text":"Thanks, mate.","start":101.86088,"end":102.50088,"sentiment":"neutral","sentiment_score":-0.0769845936447382},{"text":"Thanks, Ronald.","start":102.50088,"end":103.32088,"sentiment":"neutral","sentiment_score":0.18849514424800873}],"sentiment":"neutral","sentiment_score":-0.07514618595059101,"num_words":13,"start":97.94087,"end":103.32088}]}}]}],"paragraphs":{"transcript":"\nChannel 1: If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Ronald.\n\nChannel 1: Thanks. Please stay on the line. Good morning. Andrew speaking.\n\nChannel 0: Yeah. Good morning. Andrew, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: I'm good, man. How are you?\n\nChannel 0: I'm doing\n\nChannel 1: Fine.\n\nChannel 0: wonderful. Thank you for asking. Andrew, I hope you still remember the company because the last time that we touch base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more.\n\nChannel 1: Yeah. No, mate. I'll I'll I'll googled those sort of things, mate. I think I'm actually yeah. We\n\nChannel 0: Mhmm.\n\nChannel 1: we handle all that stuff internally anyway, mate. We've we've got Microsoft that personalized sort of stuff internally.\n\nChannel 0: Mhmm.\n\nChannel 1: So, mate, not interested at this stage. Yeah, mate. I I'm all good at this stage.\n\nChannel 0: Mhmm. Alright. Okay. No no\n\nChannel 1: Thanks,\n\nChannel 0: worries.\n\nChannel 1: mate. Thanks, Ronald.\n\nChannel 0: Thank you. Thank you.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.08,"end":4.5,"sentiment":"neutral","sentiment_score":0.0011629652581177652}],"sentiment":"neutral","sentiment_score":0.0011629652581177652,"channel":1,"num_words":16,"start":0.08,"end":4.5},{"sentences":[{"text":"Ronald.","start":5.8399997,"end":6.3399997,"sentiment":"neutral","sentiment_score":0.04802728816866875}],"sentiment":"neutral","sentiment_score":0.04802728816866875,"channel":0,"num_words":1,"start":5.8399997,"end":6.3399997},{"sentences":[{"text":"Thanks.","start":13.679999,"end":14.179999,"sentiment":"neutral","sentiment_score":0.26278722286224365},{"text":"Please stay on the line.","start":14.764999,"end":16.305,"sentiment":"neutral","sentiment_score":0.16539123207330703},{"text":"Good morning.","start":30.66,"end":31.14,"sentiment":"neutral","sentiment_score":0.21982935070991516},{"text":"Andrew speaking.","start":31.14,"end":31.88,"sentiment":"neutral","sentiment_score":0.12232387810945511}],"sentiment":"neutral","sentiment_score":0.17740498408675193,"channel":1,"num_words":10,"start":13.679999,"end":31.88},{"sentences":[{"text":"Yeah.","start":32.84,"end":33.08,"sentiment":"neutral","sentiment_score":0.17686796188354492},{"text":"Good morning.","start":33.08,"end":33.82,"sentiment":"neutral","sentiment_score":0.28048402070999146},{"text":"Andrew, it's Ronald from Cloud Solution IT.","start":34.44,"end":38.3,"sentiment":"neutral","sentiment_score":0.21628598230225698},{"text":"How are you doing today?","start":39.085003,"end":40.225002,"sentiment":"neutral","sentiment_score":0.2187711000442505}],"sentiment":"neutral","sentiment_score":0.22304622530937196,"channel":0,"num_words":15,"start":32.84,"end":40.225002},{"sentences":[{"text":"I'm good, man.","start":40.5,"end":40.98,"sentiment":"positive","sentiment_score":0.40560922026634216},{"text":"How are you?","start":40.98,"end":41.8,"sentiment":"neutral","sentiment_score":0.29039395848910016}],"sentiment":"positive","sentiment_score":0.34800158937772113,"channel":1,"num_words":6,"start":40.5,"end":41.8},{"sentences":[{"text":"I'm doing","start":42.045002,"end":43.005,"sentiment":"neutral","sentiment_score":0.32444147765636444}],"sentiment":"neutral","sentiment_score":0.32444147765636444,"channel":0,"num_words":2,"start":42.045002,"end":43.005},{"sentences":[{"text":"Fine.","start":42.735,"end":43.235,"sentiment":"positive","sentiment_score":0.5376812219619751}],"sentiment":"positive","sentiment_score":0.5376812219619751,"channel":1,"num_words":1,"start":42.735,"end":43.235},{"sentences":[{"text":"wonderful.","start":43.005,"end":43.505,"sentiment":"positive","sentiment_score":0.6404825448989868},{"text":"Thank you for asking.","start":43.565002,"end":44.705,"sentiment":"positive","sentiment_score":0.5310564339160919},{"text":"Andrew, I hope you still remember the company because the last time that we touch base with you, it was October of last year.","start":45.565002,"end":52.145,"sentiment":"neutral","sentiment_score":0.059914953696231045},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start":52.72,"end":62.34,"sentiment":"neutral","sentiment_score":0.0679345681435532},{"text":"Name of the company again, it's Cloud Solution IT.","start":63.44,"end":66.66,"sentiment":"neutral","sentiment_score":0.0566956570578946}],"sentiment":"neutral","sentiment_score":0.1007255603487675,"channel":0,"num_words":65,"start":43.005,"end":66.66},{"sentences":[{"text":"We are a managed service provider.","start":67.325,"end":69.66499,"sentiment":"neutral","sentiment_score":0.054146405309438705},{"text":"We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more.","start":69.884995,"end":82.465,"sentiment":"neutral","sentiment_score":0.05172673508524895}],"sentiment":"neutral","sentiment_score":0.05219505835444697,"channel":0,"num_words":31,"start":67.325,"end":82.465},{"sentences":[{"text":"Yeah.","start":82.23,"end":82.63,"sentiment":"neutral","sentiment_score":-0.027234813198447227},{"text":"No, mate.","start":82.63,"end":83.11,"sentiment":"neutral","sentiment_score":-0.2370166778564453},{"text":"I'll I'll I'll googled those sort of things, mate.","start":83.11,"end":85.29,"sentiment":"neutral","sentiment_score":-0.1735580497317844},{"text":"I think I'm actually yeah.","start":85.43,"end":87.29,"sentiment":"neutral","sentiment_score":-0.14586520791053773},{"text":"We","start":87.43,"end":87.75,"sentiment":"neutral","sentiment_score":-0.13882334530353546}],"sentiment":"neutral","sentiment_score":-0.16285777785297897,"channel":1,"num_words":18,"start":82.23,"end":87.75},{"sentences":[{"text":"Mhmm.","start":87.59,"end":88.09,"sentiment":"neutral","sentiment_score":-0.11791937053203584}],"sentiment":"neutral","sentiment_score":-0.11791937053203584,"channel":0,"num_words":1,"start":87.59,"end":88.09},{"sentences":[{"text":"we handle all that stuff internally anyway, mate.","start":87.75,"end":90.07,"sentiment":"neutral","sentiment_score":-0.17046140506863594},{"text":"We've we've got Microsoft that personalized sort of stuff internally.","start":90.07,"end":93.45,"sentiment":"neutral","sentiment_score":-0.18052667304873465}],"sentiment":"neutral","sentiment_score":-0.17605322061313522,"channel":1,"num_words":18,"start":87.75,"end":93.45},{"sentences":[{"text":"Mhmm.","start":93.020874,"end":93.520874,"sentiment":"neutral","sentiment_score":-0.1807314306497574}],"sentiment":"neutral","sentiment_score":-0.1807314306497574,"channel":0,"num_words":1,"start":93.020874,"end":93.520874},{"sentences":[{"text":"So, mate, not interested at this stage.","start":93.51,"end":96.76088,"sentiment":"negative","sentiment_score":-0.5265720997537885},{"text":"Yeah, mate.","start":97.94087,"end":98.50088,"sentiment":"neutral","sentiment_score":-0.15918785333633423},{"text":"I I'm all good at this stage.","start":98.50088,"end":100.12087,"sentiment":"neutral","sentiment_score":-0.12593511598450796}],"sentiment":"neutral","sentiment_score":-0.3053703885525465,"channel":1,"num_words":16,"start":93.51,"end":100.12087},{"sentences":[{"text":"Mhmm.","start":100.22087,"end":100.46088,"sentiment":"neutral","sentiment_score":-0.0308290533721447},{"text":"Alright.","start":100.46088,"end":100.94087,"sentiment":"neutral","sentiment_score":-0.011607395485043526},{"text":"Okay.","start":100.94087,"end":101.420876,"sentiment":"neutral","sentiment_score":-0.029373880475759503},{"text":"No no","start":101.420876,"end":101.98087,"sentiment":"neutral","sentiment_score":-0.15515365451574326}],"sentiment":"neutral","sentiment_score":-0.07642352767288685,"channel":0,"num_words":5,"start":100.22087,"end":101.98087},{"sentences":[{"text":"Thanks,","start":101.86088,"end":102.18088,"sentiment":"neutral","sentiment_score":-0.16540879011154175}],"sentiment":"neutral","sentiment_score":-0.16540879011154175,"channel":1,"num_words":1,"start":101.86088,"end":102.18088},{"sentences":[{"text":"worries.","start":101.98087,"end":102.48087,"sentiment":"neutral","sentiment_score":-0.1474977880716324}],"sentiment":"neutral","sentiment_score":-0.1474977880716324,"channel":0,"num_words":1,"start":101.98087,"end":102.48087},{"sentences":[{"text":"mate.","start":102.18088,"end":102.50088,"sentiment":"neutral","sentiment_score":0.011439602822065352},{"text":"Thanks, Ronald.","start":102.50088,"end":103.32088,"sentiment":"neutral","sentiment_score":0.18849514424800873}],"sentiment":"neutral","sentiment_score":0.12947663043936095,"channel":1,"num_words":3,"start":102.18088,"end":103.32088},{"sentences":[{"text":"Thank you.","start":102.86087,"end":103.34087,"sentiment":"neutral","sentiment_score":0.2633185386657715},{"text":"Thank you.","start":103.34087,"end":104.16087,"sentiment":"neutral","sentiment_score":0.19885961711406708}],"sentiment":"neutral","sentiment_score":0.23108907788991928,"channel":0,"num_words":4,"start":102.86087,"end":104.16087}]},"summary":{"result":"success","short":"An IT representative from Cloud Solution IT calls Ronald to introduce their company and offer their services. Ronald is not interested at this stage and mentions that his company handles everything internally. The representative thanks him and ends the call."},"intents":{"segments":[{"text":"Andrew, I hope you still remember the company because the last time that we touch base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start_word":56,"end_word":106,"intents":[{"intent":"Schedule company meeting","confidence_score":0.00033610748}]}]},"sentiments":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Ronald. Thanks. Please stay on the line. Good morning. Andrew speaking. Yeah. Good morning. Andrew, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":0,"end_word":41,"sentiment":"neutral","sentiment_score":0.12977850437164307},{"text":"I'm good, man.","start_word":42,"end_word":44,"sentiment":"positive","sentiment_score":0.4042395055294037},{"text":"How are you?","start_word":45,"end_word":47,"sentiment":"neutral","sentiment_score":0.2930264472961426},{"text":"I'm doing Fine. wonderful. Thank you for asking.","start_word":48,"end_word":55,"sentiment":"positive","sentiment_score":0.4816738367080689},{"text":"Andrew, I hope you still remember the company because the last time that we touch base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. Yeah. No, mate. I'll I'll I'll googled those sort of things, mate. I think I'm actually yeah. We Mhmm. we handle all that stuff internally anyway, mate. We've we've got Microsoft that personalized sort of stuff internally. Mhmm.","start_word":56,"end_word":184,"sentiment":"neutral","sentiment_score":-0.02556394413113594},{"text":"So, mate, not interested at this stage.","start_word":185,"end_word":191,"sentiment":"negative","sentiment_score":-0.4946367740631103},{"text":"Yeah, mate. I I'm all good at this stage. Mhmm. Alright. Okay. No no Thanks, worries. mate. Thanks, Ronald. Thank you. Thank you.","start_word":192,"end_word":214,"sentiment":"neutral","sentiment_score":-0.021205492317676544}],"average":{"sentiment":"neutral","sentiment_score":0.021236967596208085}}}}