{"metadata":{"transaction_key":"deprecated","request_id":"019ec935-67a8-7c53-885a-8567c56498b5","sha256":"3adfd99df35794ccd9df9f5022e65deae3faa78f595fdd3411d61c4b32568788","created":"2026-06-15T02:56:22.158Z","duration":16.127937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":61,"output_tokens":61},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":61,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You have rang the phone number of Jeff Amiri. I'm either on another phone call or out of the office. If you'd like to leave a message, please do so, and I'll try to return your call as soon as possible. Thank you.","confidence":0.9970703,"words":[{"word":"hi","start":0.56,"end":0.71999997,"confidence":0.97875977,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.018899088725447655},{"word":"you","start":0.71999997,"end":0.88,"confidence":0.99316406,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.031318772584199905},{"word":"have","start":0.88,"end":1.04,"confidence":0.9921875,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.009113937616348268},{"word":"rang","start":1.04,"end":1.28,"confidence":0.9291992,"punctuated_word":"rang","sentiment":"neutral","sentiment_score":-0.05068639665842056},{"word":"the","start":1.28,"end":1.4399999,"confidence":0.9819336,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.04532294347882271},{"word":"phone","start":1.4399999,"end":1.5999999,"confidence":1.0,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.05500231683254242},{"word":"number","start":1.5999999,"end":1.8399999,"confidence":1.0,"punctuated_word":"number","sentiment":"neutral","sentiment_score":-0.050951823592185974},{"word":"of","start":1.8399999,"end":2.0,"confidence":0.9667969,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.019802715629339215},{"word":"jeff","start":2.0,"end":2.24,"confidence":0.62060547,"punctuated_word":"Jeff","sentiment":"neutral","sentiment_score":-0.012659065425395966},{"word":"amiri","start":2.24,"end":2.74,"confidence":0.68778485,"punctuated_word":"Amiri.","sentiment":"neutral","sentiment_score":-0.04570331797003746},{"word":"i'm","start":2.8,"end":2.96,"confidence":0.986084,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.1871027797460556},{"word":"either","start":2.96,"end":3.1999998,"confidence":0.9902344,"punctuated_word":"either","sentiment":"neutral","sentiment_score":-0.20492027699947357},{"word":"on","start":3.1999998,"end":3.36,"confidence":0.9863281,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.1795341819524765},{"word":"another","start":3.36,"end":3.6799998,"confidence":0.9980469,"punctuated_word":"another","sentiment":"neutral","sentiment_score":-0.21518336236476895},{"word":"phone","start":3.6799998,"end":4.0,"confidence":0.99902344,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.23712767660617828},{"word":"call","start":4.0,"end":4.24,"confidence":0.9970703,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.2194594442844391},{"word":"or","start":4.24,"end":4.74,"confidence":0.984375,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.2372562736272812},{"word":"out","start":4.7999997,"end":5.04,"confidence":0.67089844,"punctuated_word":"out","sentiment":"neutral","sentiment_score":-0.2611093819141388},{"word":"of","start":5.04,"end":5.12,"confidence":0.99121094,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.24054516851902008},{"word":"the","start":5.12,"end":5.2799997,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.22772739827632904},{"word":"office","start":5.2799997,"end":5.68,"confidence":0.9995117,"punctuated_word":"office.","sentiment":"neutral","sentiment_score":-0.16769418120384216},{"word":"if","start":5.68,"end":5.8399997,"confidence":1.0,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.17644605040550232},{"word":"you'd","start":5.8399997,"end":5.92,"confidence":0.79785156,"punctuated_word":"you'd","sentiment":"neutral","sentiment_score":-0.15018275380134585},{"word":"like","start":5.92,"end":6.08,"confidence":1.0,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.18347635865211487},{"word":"to","start":6.08,"end":6.24,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.18385303020477295},{"word":"leave","start":6.24,"end":6.48,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.1941893994808197},{"word":"a","start":6.48,"end":6.56,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2284911572933197},{"word":"message","start":6.56,"end":6.96,"confidence":0.9909668,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.22630032896995544},{"word":"please","start":6.96,"end":7.2799997,"confidence":1.0,"punctuated_word":"please","sentiment":"neutral","sentiment_score":-0.2247401475906372},{"word":"do","start":7.2799997,"end":7.44,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.20442110300064087},{"word":"so","start":7.44,"end":7.6,"confidence":0.87841797,"punctuated_word":"so,","sentiment":"neutral","sentiment_score":-0.14580047130584717},{"word":"and","start":7.6,"end":7.7599998,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.12180119007825851},{"word":"i'll","start":7.7599998,"end":7.9199996,"confidence":0.9604492,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.14305877685546875},{"word":"try","start":7.9199996,"end":8.16,"confidence":0.9873047,"punctuated_word":"try","sentiment":"neutral","sentiment_score":-0.19241634011268616},{"word":"to","start":8.16,"end":8.24,"confidence":0.95947266,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.1695280224084854},{"word":"return","start":8.24,"end":8.559999,"confidence":1.0,"punctuated_word":"return","sentiment":"neutral","sentiment_score":-0.26486629247665405},{"word":"your","start":8.559999,"end":8.639999,"confidence":0.9970703,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.30749931931495667},{"word":"call","start":8.639999,"end":8.8,"confidence":0.9892578,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.2646090090274811},{"word":"as","start":8.8,"end":8.96,"confidence":0.97314453,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.20340658724308017},{"word":"soon","start":8.96,"end":9.2,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":-0.18333624303340912},{"word":"as","start":9.2,"end":9.28,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.1608135849237442},{"word":"possible","start":9.28,"end":9.679999,"confidence":1.0,"punctuated_word":"possible.","sentiment":"neutral","sentiment_score":-0.16019698977470398},{"word":"thank","start":9.679999,"end":9.92,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.6031307578086853},{"word":"you","start":9.92,"end":10.42,"confidence":0.99902344,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.3594144284725189}],"paragraphs":{"transcript":"\nHi. You have rang the phone number of Jeff Amiri. I'm either on another phone call or out of the office. If you'd like to leave a message, please do so, and I'll try to return your call as soon as possible. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.018899088725447655},{"text":"You have rang the phone number of Jeff Amiri.","start":0.71999997,"end":2.74,"sentiment":"neutral","sentiment_score":-0.03561792108747694},{"text":"I'm either on another phone call or out of the office.","start":2.8,"end":5.68,"sentiment":"neutral","sentiment_score":-0.21615092049945483},{"text":"If you'd like to leave a message, please do so, and I'll try to return your call as soon as possible.","start":5.68,"end":9.679999,"sentiment":"neutral","sentiment_score":-0.1947349121882802},{"text":"Thank you.","start":9.679999,"end":10.42,"sentiment":"positive","sentiment_score":0.4812725931406021}],"sentiment":"neutral","sentiment_score":-0.13195932491428472,"num_words":44,"start":0.56,"end":10.42}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You have rang the phone number of Jeff Amiri. I'm either on another phone call or out of the office. If you'd like to leave a message, please do so, and I'll try to return your call as soon as possible. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.018899088725447655},{"text":"You have rang the phone number of Jeff Amiri.","start":0.71999997,"end":2.74,"sentiment":"neutral","sentiment_score":-0.03561792108747694},{"text":"I'm either on another phone call or out of the office.","start":2.8,"end":5.68,"sentiment":"neutral","sentiment_score":-0.21615092049945483},{"text":"If you'd like to leave a message, please do so, and I'll try to return your call as soon as possible.","start":5.68,"end":9.679999,"sentiment":"neutral","sentiment_score":-0.1947349121882802},{"text":"Thank you.","start":9.679999,"end":10.42,"sentiment":"positive","sentiment_score":0.4812725931406021}],"sentiment":"neutral","sentiment_score":-0.13195932491428472,"channel":1,"num_words":44,"start":0.56,"end":10.42}]},"summary":{"result":"success","short":"Hi. You have rang the phone number of Jeff Amiri. I'm either on another phone call or out of the office. If you'd like to leave a message, please do so, and I'll try to return your call as soon as possible. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":42,"end_word":43,"intents":[{"intent":"Leave message","confidence_score":0.29165205},{"intent":"Return call","confidence_score":0.9856012}]}]},"sentiments":{"segments":[{"text":"Hi. You have rang the phone number of Jeff Amiri. I'm either on another phone call or out of the office. If you'd like to leave a message, please do so, and I'll try to return your call as soon as possible.","start_word":0,"end_word":41,"sentiment":"neutral","sentiment_score":-0.15218661725521088},{"text":"Thank you.","start_word":42,"end_word":43,"sentiment":"positive","sentiment_score":0.5619614720344543}],"average":{"sentiment":"neutral","sentiment_score":-0.11706458545121992}}}}