{"metadata":{"transaction_key":"deprecated","request_id":"019f39e0-c6e3-7903-8e37-4c96862f9904","sha256":"535cb3f529968ff9772bdf48fd9b37c8f28c89e4942d675d74379114d192954d","created":"2026-07-07T00:01:01.025Z","duration":4.6079373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":21},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"If you record your name and reason for calling, I'll see if this person is available.","confidence":1.0,"words":[{"word":"if","start":0.08,"end":0.16,"confidence":0.5488281,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.0855044424533844},{"word":"you","start":0.16,"end":0.32,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.2141299843788147},{"word":"record","start":0.32,"end":0.71999997,"confidence":0.9970703,"punctuated_word":"record","sentiment":"neutral","sentiment_score":-0.21960893273353577},{"word":"your","start":0.71999997,"end":0.88,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.18681052327156067},{"word":"name","start":0.88,"end":1.12,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.2438411116600037},{"word":"and","start":1.12,"end":1.36,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.19585734605789185},{"word":"reason","start":1.36,"end":1.68,"confidence":1.0,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.29462766647338867},{"word":"for","start":1.68,"end":1.8399999,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.2642640173435211},{"word":"calling","start":1.8399999,"end":2.34,"confidence":0.99902344,"punctuated_word":"calling,","sentiment":"neutral","sentiment_score":-0.2451278269290924},{"word":"i'll","start":2.3999999,"end":2.6399999,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.19347485899925232},{"word":"see","start":2.6399999,"end":2.8,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.2394624501466751},{"word":"if","start":2.8,"end":3.04,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.19138650596141815},{"word":"this","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.23202821612358093},{"word":"person","start":3.1999998,"end":3.52,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.2345503568649292},{"word":"is","start":3.52,"end":3.6799998,"confidence":0.97802734,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.16212962567806244},{"word":"available","start":3.6799998,"end":4.18,"confidence":1.0,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.168979674577713}],"paragraphs":{"transcript":"\nIf you record your name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.08,"end":4.18,"sentiment":"neutral","sentiment_score":-0.21073647122830153}],"sentiment":"neutral","sentiment_score":-0.21073647122830153,"num_words":16,"start":0.08,"end":4.18}]}}]}],"paragraphs":{"transcript":"\nChannel 1: If you record your name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.08,"end":4.18,"sentiment":"neutral","sentiment_score":-0.21073647122830153}],"sentiment":"neutral","sentiment_score":-0.21073647122830153,"channel":1,"num_words":16,"start":0.08,"end":4.18}]},"summary":{"result":"success","short":"If you record your name and reason for calling, I'll see if this person is available."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start_word":1,"end_word":16,"intents":[{"intent":"Record caller information","confidence_score":0.20859085}]}]},"sentiments":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":-0.21532374620437625}],"average":{"sentiment":"neutral","sentiment_score":-0.2153237433660598}}}}