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Can I have the the location address, the new address, for me to check the availability of it? Sorry. Can you repeat it? Hold on. Mhmm. Okay. Mhmm. Mhmm. Mhmm. Mhmm. To Dove Street. Watson, A C T 2602? Okay. 25 Kieldoff. Is it okay if I put you on hold? Let me just check this address. Okay. Hang on. Hello, Kashka? Yes. Thank you for waiting. Upon checking the address, NBN is available at your new address. So if ever, yeah, we can transfer the service there with the same plan, two 150 MBPS. Yeah. So for the NBN, it's $99.95 per month. For the price, for the same plan, the price is $99.95 per month under NBN. Is that the price that you're paying right now? Okay. I see. Yeah. So so if we are going to proceed with NBN, yeah, it's it's only $99.95. 2 100 50. Yeah. Mhmm. Yeah. But your address right now is under Supa Network. That's why our price is depends on Supa Network as well. But if we're going to transfer the service to the closed off to your new address, the network there is under NBN, which is for the 250 Mbps, it'll be only $99.95 per month. That is the NBN extreme basic. Mhmm. Yeah. The same speed, but different network. Yeah. Okay. So I will mhmm. We can process the same credentials. But if you run into any issues, we can assist you if ever, and we'll update you if there's a changes with the configuration. But we're going to try to place the same credentials, like, as it is. Yeah. '12 August twelve, Wednesday. Yeah. Okay. We can transfer the service to that address on August 12. Okay. And I'm going to email you as well for the instruction for the router, if ever, on how will you set it up What the news is? Plug and play. Yeah. K. We'll update you via email then. Okay. You're welcome. 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Good morning. This is Maureen from Airtel tech support. How can I assist you? Mhmm.\n\nMhmm. '14. Mhmm. Okay. Can I have your full name, please, for me to check the account?\n\nI'm sorry? Okay. Can I have the the location address, the new address, for me to check the availability of it? Sorry. Can you repeat it?\n\nHold on. Mhmm. Okay. Mhmm. Mhmm.\n\nMhmm. Mhmm. To Dove Street. Watson, A C T 2602? Okay.\n\n25 Kieldoff. Is it okay if I put you on hold? Let me just check this address. Okay. Hang on.\n\nHello, Kashka? Yes. Thank you for waiting. Upon checking the address, NBN is available at your new address. So if ever, yeah, we can transfer the service there with the same plan, two 150 MBPS.\n\nYeah. So for the NBN, it's $99.95 per month. For the price, for the same plan, the price is $99.95 per month under NBN. Is that the price that you're paying right now? Okay.\n\nI see. Yeah. So so if we are going to proceed with NBN, yeah, it's it's only $99.95. 2 100 50. Yeah.\n\nMhmm. Yeah. But your address right now is under Supa Network. That's why our price is depends on Supa Network as well. But if we're going to transfer the service to the closed off to your new address, the network there is under NBN, which is for the 250 Mbps, it'll be only $99.95 per month.\n\nThat is the NBN extreme basic. Mhmm. Yeah. The same speed, but different network. Yeah.\n\nOkay. So I will mhmm. We can process the same credentials. But if you run into any issues, we can assist you if ever, and we'll update you if there's a changes with the configuration. But we're going to try to place the same credentials, like, as it is.\n\nYeah. '12 August twelve, Wednesday. Yeah. Okay. We can transfer the service to that address on August 12.\n\nOkay. And I'm going to email you as well for the instruction for the router, if ever, on how will you set it up What the news is? Plug and play. Yeah. K.\n\nWe'll update you via email then. Okay. You're welcome. 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250 Mbps, it'll be only $99.95 per month.","start":396.18,"end":412.085,"sentiment":"neutral","sentiment_score":0.06380037623731528}],"sentiment":"neutral","sentiment_score":0.05218123415085886,"num_words":56,"start":384.405,"end":412.085},{"sentences":[{"text":"That is the NBN extreme basic.","start":412.085,"end":414.185,"sentiment":"neutral","sentiment_score":0.12452277541160583},{"text":"Mhmm.","start":416.565,"end":416.815,"sentiment":"neutral","sentiment_score":0.06674118340015411},{"text":"Yeah.","start":416.815,"end":417.315,"sentiment":"neutral","sentiment_score":0.0547579862177372},{"text":"The same speed, but different 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is.","start":445.155,"end":452.01,"sentiment":"neutral","sentiment_score":0.00586288226103144}],"sentiment":"neutral","sentiment_score":0.005352832833114936,"num_words":49,"start":425.81,"end":452.01},{"sentences":[{"text":"Yeah.","start":454.95,"end":455.45,"sentiment":"neutral","sentiment_score":0.140872061252594},{"text":"'12 August twelve, Wednesday.","start":459.59,"end":461.77,"sentiment":"neutral","sentiment_score":0.08899600990116596},{"text":"Yeah.","start":461.91,"end":462.315,"sentiment":"neutral","sentiment_score":0.09181361645460127},{"text":"Okay.","start":462.555,"end":462.795,"sentiment":"neutral","sentiment_score":0.09682638943195344},{"text":"We can transfer the service to that address on August 12.","start":462.795,"end":467.21503,"sentiment":"neutral","sentiment_score":0.09745813973925331}],"sentiment":"neutral","sentiment_score":0.09764086910419995,"num_words":18,"start":454.95,"end":467.21503},{"sentences":[{"text":"Okay.","start":469.515,"end":470.015,"sentiment":"neutral","sentiment_score":0.1770988404750824},{"text":"And I'm going to email you as well for the instruction for the router, if ever, on how will you set it up What the news is?","start":470.075,"end":480.84,"sentiment":"neutral","sentiment_score":0.12811071273905258},{"text":"Plug and play.","start":483.69998,"end":484.68,"sentiment":"neutral","sentiment_score":0.1255380560954412},{"text":"Yeah.","start":486.25998,"end":486.75998,"sentiment":"neutral","sentiment_score":0.059685807675123215},{"text":"K.","start":486.97998,"end":487.3,"sentiment":"neutral","sentiment_score":0.04166358709335327}],"sentiment":"neutral","sentiment_score":0.12466823174194856,"num_words":33,"start":469.515,"end":487.3},{"sentences":[{"text":"We'll update you via email then.","start":487.3,"end":489.4,"sentiment":"neutral","sentiment_score":0.2574680571754773},{"text":"Okay.","start":491.46,"end":491.78,"sentiment":"positive","sentiment_score":0.5548396110534668},{"text":"You're welcome.","start":491.78,"end":492.52,"sentiment":"positive","sentiment_score":0.6688047051429749},{"text":"Bye.","start":492.58,"end":493.06488,"sentiment":"positive","sentiment_score":0.4376540184020996}],"sentiment":"positive","sentiment_score":0.38749113827943804,"num_words":10,"start":487.3,"end":493.06488}]}}]},{"alternatives":[{"transcript":"Good afternoon. I'm just so we're planning on moving from our current property to a new house on the fourteenth next week. So that's a Wednesday. I'm just wondering whether you could transfer our Internet to that property on that day. Yes. That's Kashka Soroush Irani. It's sorry. It's Kashka Soroush Irani. Yeah. So it's 25 Kilduff, K I L D U F F, Street, Watson. So it's 25 Kilduff, K For Kilo, I for India, L For Lima, D For, was it Derek, U For Umbrella, F For Foxtrot, F For Foxtrot. That's correct. Yeah. Yeah. No problem. I meant 1200. I don't know. I don't know what yeah. I'm like, why did I say fourteen this a Friday. Yeah. It was a gas electricity. You want it on the fourteenth, but after midday because we don't move in till after midday. But they'll show a lot of things down here. Yes. I thought we were just transferring you. Okay. And if it's in act act achieve ACL, or do I have to Yes. Yes, please. Sorry. What was that? No. So we're paying a 108 at the moment. No. No. I understand. But, like, what what is the actual plan? Because the plan we're currently on is sorry. Yes. No. You're right. You're right. Sorry. That's excluding tax. So including tax is a 109. So, yes, that's correct. Yes. Yep. Yep. Yep. Yeah. Yeah. That's fine. So that's the two 150 plan super. Is that right? Okay. Perfect. Yeah. Yep. Yeah. That's fine. That's fine. But do do I have to do I have to configure my router differently at all? Or okay. Okay. Perfect. So can you please do that for me on the twelfth, so next Wednesday? Perfect. Thank you so much. Yeah. Yeah. Sure. Sure. Yep. I'm I'm hoping that it'll just be a plug in yeah. Yeah. Okay. Alright. Perfect. Thank you. 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afternoon. I'm just so we're planning on moving from our current property to a new house on the fourteenth next week. So that's a Wednesday. I'm just wondering whether you could transfer our Internet to that property on that day. Yes.\n\nThat's Kashka Soroush Irani. It's sorry. It's Kashka Soroush Irani. Yeah. So it's 25 Kilduff, K I L D U F F, Street, Watson.\n\nSo it's 25 Kilduff, K For Kilo, I for India, L For Lima, D For, was it Derek, U For Umbrella, F For Foxtrot, F For Foxtrot. That's correct. Yeah. Yeah. No problem.\n\nI meant 1200. I don't know. I don't know what yeah. I'm like, why did I say fourteen this a Friday. Yeah.\n\nIt was a gas electricity. You want it on the fourteenth, but after midday because we don't move in till after midday. But they'll show a lot of things down here. Yes. I thought we were just transferring you.\n\nOkay. And if it's in act act achieve ACL, or do I have to Yes. Yes, please. Sorry. What was that?\n\nNo. So we're paying a 108 at the moment. No. No. I understand.\n\nBut, like, what what is the actual plan? Because the plan we're currently on is sorry. Yes. No. You're right.\n\nYou're right. Sorry. That's excluding tax. So including tax is a 109. So, yes, that's correct.\n\nYes. Yep. Yep. Yep. Yeah.\n\nYeah. That's fine. So that's the two 150 plan super. Is that right? Okay.\n\nPerfect. Yeah. Yep. Yeah. That's fine.\n\nThat's fine. But do do I have to do I have to configure my router differently at all? Or okay. Okay. Perfect.\n\nSo can you please do that for me on the twelfth, so next Wednesday? Perfect. Thank you so much. Yeah. Yeah.\n\nSure. Sure. Yep. I'm I'm hoping that it'll just be a plug in yeah. Yeah.\n\nOkay. Alright. Perfect. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Good afternoon.","start":5.44,"end":6.18,"sentiment":"positive","sentiment_score":0.656870037317276},{"text":"I'm just so we're planning on moving from our current property to a new house on the fourteenth next week.","start":6.56,"end":16.265,"sentiment":"neutral","sentiment_score":0.003272586641833186},{"text":"So that's a Wednesday.","start":16.645,"end":17.625,"sentiment":"neutral","sentiment_score":-0.01523313787765801},{"text":"I'm just wondering whether you could transfer our Internet to that property on that day.","start":18.405,"end":24.185001,"sentiment":"neutral","sentiment_score":-0.023605075478553773},{"text":"Yes.","start":30.1,"end":30.42,"sentiment":"neutral","sentiment_score":0.0334244966506958}],"sentiment":"neutral","sentiment_score":0.02375256239126126,"num_words":42,"start":5.44,"end":30.42},{"sentences":[{"text":"That's Kashka Soroush 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for me on the twelfth, so next Wednesday?","start":454.115,"end":467.57,"sentiment":"neutral","sentiment_score":0.11343223175832204},{"text":"Perfect.","start":467.57,"end":467.97,"sentiment":"positive","sentiment_score":0.4738466441631317},{"text":"Thank you so 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you.","start":490.44998,"end":491.19,"sentiment":"positive","sentiment_score":0.8294061124324799},{"text":"Bye.","start":493.25,"end":493.75,"sentiment":"neutral","sentiment_score":-0.09131646156311037}],"sentiment":"positive","sentiment_score":0.4831220209598541,"num_words":6,"start":487.16998,"end":493.75}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello. Good morning. This is Maureen from Airtel tech support. How\n\nChannel 1: Good\n\nChannel 0: can I\n\nChannel 1: afternoon.\n\nChannel 0: assist you?\n\nChannel 1: I'm\n\nChannel 0: Mhmm.\n\nChannel 1: just so we're planning on moving from our current property to a new house\n\nChannel 0: Mhmm.\n\nChannel 1: on the fourteenth next week. So that's\n\nChannel 0: '14.\n\nChannel 1: a Wednesday. I'm just wondering whether you could transfer our Internet to that property\n\nChannel 0: Mhmm.\n\nChannel 1: on that day.\n\nChannel 0: Okay. Can I have your full name, please, for me to check the account?\n\nChannel 1: Yes. That's Kashka Soroush Irani.\n\nChannel 0: I'm sorry?\n\nChannel 1: It's sorry. It's Kashka Soroush Irani.\n\nChannel 0: Okay. Can I have the the location address, the new address, for me to check the availability of it?\n\nChannel 1: Yeah. So it's 25 Kilduff, K I L D U F F, Street, Watson.\n\nChannel 0: Sorry. Can you repeat it?\n\nChannel 1: So it's 25 Kilduff, K For\n\nChannel 0: Hold\n\nChannel 1: Kilo,\n\nChannel 0: on.\n\nChannel 1: I\n\nChannel 0: Mhmm.\n\nChannel 1: for\n\nChannel 0: Okay.\n\nChannel 1: India, L\n\nChannel 0: Mhmm.\n\nChannel 1: For Lima, D\n\nChannel 0: Mhmm.\n\nChannel 1: For,\n\nChannel 0: Mhmm.\n\nChannel 1: was it Derek, U For Umbrella, F For Foxtrot, F For Foxtrot.\n\nChannel 0: Mhmm. To Dove Street. Watson, A C T 2602?\n\nChannel 1: That's correct.\n\nChannel 0: Okay. 25 Kieldoff. Is it okay if I put you on hold? Let me just check this\n\nChannel 1: Yeah.\n\nChannel 0: address.\n\nChannel 1: Yeah. No problem.\n\nChannel 0: Okay. Hang on.\n\nChannel 1: I meant 1200. I don't know. I don't know what yeah. I'm like, why did I say fourteen this a Friday. Yeah.\n\nIt was a gas electricity. You want it on the fourteenth, but after midday because we don't move in till after midday. But they'll show a lot of things down here. Yes. I thought we were just transferring you.\n\nOkay. And if it's in act act achieve ACL, or do I have to\n\nChannel 0: Hello, Kashka?\n\nChannel 1: Yes.\n\nChannel 0: Yes. Thank you for waiting. Upon checking the address, NBN is available at your new address. So if ever, yeah, we can transfer the service there with the same plan, two\n\nChannel 1: Yes,\n\nChannel 0: 150\n\nChannel 1: please.\n\nChannel 0: MBPS. Yeah. So for the NBN, it's $99.95 per month.\n\nChannel 1: Sorry. What was that?\n\nChannel 0: For the price, for the same plan, the price is $99.95 per month under NBN. Is that the price that you're paying right now?\n\nChannel 1: No. So we're paying a 108 at the moment.\n\nChannel 0: Okay. I see. Yeah. So so if we are going to proceed with NBN, yeah, it's it's only $99.95.\n\nChannel 1: No. No. I understand. But, like, what what is the actual plan? Because the plan we're currently on is sorry.\n\nYes.\n\nChannel 0: 2\n\nChannel 1: No.\n\nChannel 0: 100\n\nChannel 1: You're right.\n\nChannel 0: 50.\n\nChannel 1: You're right. Sorry. That's\n\nChannel 0: Yeah.\n\nChannel 1: excluding tax. So including tax is a 109. So, yes, that's correct. Yes.\n\nChannel 0: Mhmm. Yeah. But your address right now is under Supa Network. That's\n\nChannel 1: Yep.\n\nChannel 0: why our price is depends on Supa Network as well. But if we're going to transfer the service to the closed off to your new address, the network there is under NBN, which is for the 250 Mbps,\n\nChannel 1: Yep. Yep.\n\nChannel 0: it'll be only $99.95 per month. That is the NBN extreme basic.\n\nChannel 1: Yeah. Yeah. That's fine. So that's\n\nChannel 0: Mhmm.\n\nChannel 1: the two\n\nChannel 0: Yeah.\n\nChannel 1: 150 plan super. Is that right?\n\nChannel 0: The same\n\nChannel 1: Okay.\n\nChannel 0: speed,\n\nChannel 1: Perfect.\n\nChannel 0: but\n\nChannel 1: Yeah.\n\nChannel 0: different\n\nChannel 1: Yep.\n\nChannel 0: network. Yeah.\n\nChannel 1: Yeah. That's fine. That's fine.\n\nChannel 0: Okay.\n\nChannel 1: But do\n\nChannel 0: So\n\nChannel 1: do I\n\nChannel 0: I will\n\nChannel 1: have to do I have to\n\nChannel 0: mhmm.\n\nChannel 1: configure my router differently at all? Or\n\nChannel 0: We can process the same credentials. But if you run into any issues, we can assist you if ever, and we'll update you if there's a changes with the configuration. But\n\nChannel 1: okay.\n\nChannel 0: we're going to try to place the same credentials, like, as it is.\n\nChannel 1: Okay. Perfect. So can you please\n\nChannel 0: Yeah.\n\nChannel 1: do that for me on the twelfth, so next\n\nChannel 0: '12 August twelve, Wednesday. Yeah. Okay. We can transfer the service to that address on August 12.\n\nChannel 1: Wednesday? Perfect. Thank you so much.\n\nChannel 0: Okay. And I'm going to email you as well for the instruction for the router, if ever, on how will you set it up\n\nChannel 1: Yeah. Yeah. Sure. Sure. Yep.\n\nChannel 0: What the news\n\nChannel 1: I'm\n\nChannel 0: is?\n\nChannel 1: I'm hoping that it'll just be a plug in\n\nChannel 0: Plug and play.\n\nChannel 1: yeah. Yeah.\n\nChannel 0: Yeah. K.\n\nChannel 1: Okay.\n\nChannel 0: We'll update you via email then.\n\nChannel 1: Alright. Perfect. Thank you.\n\nChannel 0: Okay. You're welcome. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.96,"end":1.46,"sentiment":"neutral","sentiment_score":0.26087266206741333},{"text":"Good morning.","start":1.5999999,"end":2.1599998,"sentiment":"positive","sentiment_score":0.5349212288856506},{"text":"This is Maureen from Airtel tech support.","start":2.1599998,"end":4.5,"sentiment":"positive","sentiment_score":0.48215843524251667},{"text":"How","start":5.2,"end":5.44,"sentiment":"positive","sentiment_score":0.5615584850311279}],"sentiment":"positive","sentiment_score":0.47885296832431445,"channel":0,"num_words":11,"start":0.96,"end":5.44},{"sentences":[{"text":"Good","start":5.44,"end":5.68,"sentiment":"positive","sentiment_score":0.6683250069618225}],"sentiment":"positive","sentiment_score":0.6683250069618225,"channel":1,"num_words":1,"start":5.44,"end":5.68},{"sentences":[{"text":"can 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house","start":6.7999997,"end":12.645,"sentiment":"neutral","sentiment_score":0.001891175883689097}],"sentiment":"neutral","sentiment_score":0.001891175883689097,"channel":1,"num_words":14,"start":6.7999997,"end":12.645},{"sentences":[{"text":"Mhmm.","start":13.759999,"end":14.259999,"sentiment":"neutral","sentiment_score":-0.003203475382179022}],"sentiment":"neutral","sentiment_score":-0.003203475382179022,"channel":0,"num_words":1,"start":13.759999,"end":14.259999},{"sentences":[{"text":"on the fourteenth next week.","start":13.845,"end":16.265,"sentiment":"neutral","sentiment_score":0.00013292171061038971},{"text":"So 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The representative, Maureen, asks for Kashka's full name, location address, and new address. They discuss the price and plan for the service, and Maureen sends an email with instructions for setting up the router."},"intents":{"segments":[{"text":"I'm just wondering whether you could transfer our Internet to that property Mhmm. on that day. Okay.","start_word":44,"end_word":60,"intents":[{"intent":"Transfer internet","confidence_score":0.5801169}]},{"text":"Can I have the the location address, the new address, for me to check the availability of it? Yeah.","start_word":88,"end_word":106,"intents":[{"intent":"Check availability","confidence_score":0.12648626},{"intent":"Provide address","confidence_score":0.010461412},{"intent":"Check location","confidence_score":0.06913806},{"intent":"Check address","confidence_score":0.3792391}]},{"text":"I thought we were just transferring you. Okay. And if it's in act act achieve ACL, or do I have to Hello, Kashka? Yes. Yes. Thank you for waiting. Upon checking the address, NBN is available at your new address. So if ever, yeah, we can transfer the service there with the same plan, two Yes, 150 please.","start_word":249,"end_word":306,"intents":[{"intent":"Transfer service","confidence_score":0.46823102}]},{"text":"But, like, what what is the actual plan? Because the plan we're currently on is sorry. Yes.","start_word":377,"end_word":393,"intents":[{"intent":"Confirm plan","confidence_score":0.15448669},{"intent":"Clarify plan","confidence_score":0.037448168}]},{"text":"But your address right now is under Supa Network. That's Yep.","start_word":420,"end_word":430,"intents":[{"intent":"Confirm address","confidence_score":0.55240446}]},{"text":"But if we're going to transfer the service to the closed off to your new address, the network there is under NBN, which is for the 250 Mbps, Yep.","start_word":441,"end_word":469,"intents":[{"intent":"Transfer service to closed address","confidence_score":0.03598155}]},{"text":"But do So do I I will have to do I have to mhmm. configure my router differently at all?","start_word":516,"end_word":535,"intents":[{"intent":"Set up router","confidence_score":0.028802682}]},{"text":"And I'm going to email you as well for the instruction for the router, if ever, on how will you set it up Yeah.","start_word":622,"end_word":645,"intents":[{"intent":"Provide instructions","confidence_score":0.16691871}]}]},"sentiments":{"segments":[{"text":"Hello.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.26087266206741333},{"text":"Good morning. This is Maureen from Airtel tech support. How can Good I assist afternoon. you?","start_word":1,"end_word":16,"sentiment":"positive","sentiment_score":0.5303085446357727},{"text":"I'm Mhmm. just so we're planning on moving from our current property to a new house Mhmm. on the fourteenth next week. So that's '14. a Wednesday. I'm just wondering whether you could transfer our Internet to that property Mhmm. on that day. Okay. Can I have your full name, please, for me to check the account? Yes. That's Kashka Soroush Irani. I'm sorry? It's sorry. It's Kashka Soroush Irani. Okay. Can I have the the location address, the new address, for me to check the availability of it? Yeah. So it's 25 Kilduff, K I L D U F F, Street, Watson. Sorry. Can you repeat it? So it's 25 Kilduff, K For Hold Kilo, on. I Mhmm. for Okay. India, L Mhmm. For Lima, D Mhmm. For, Mhmm. was it Derek, U For Umbrella, F For Foxtrot, F For Foxtrot. Mhmm. To Dove Street. Watson, A C T 2602? That's correct. Okay. 25 Kieldoff. Is it okay if I put you on hold? Let me just check this Yeah. address. Yeah. No problem. Okay. Hang on. I meant 1200. I don't know. I don't know what yeah. I'm like, why did I say fourteen this a Friday. Yeah. It was a gas electricity. You want it on the fourteenth, but after midday because we don't move in till after midday. But they'll show a lot of things down here. Yes. I thought we were just transferring you. Okay. And if it's in act act achieve ACL, or do I have to Hello, Kashka? Yes. Yes.","start_word":17,"end_word":273,"sentiment":"neutral","sentiment_score":-0.006103042239306951},{"text":"Thank you for waiting.","start_word":274,"end_word":277,"sentiment":"positive","sentiment_score":0.6127776503562927},{"text":"Upon checking the address, NBN is available at your new address. So if ever, yeah, we can transfer the service there with the same plan, two Yes, 150 please. MBPS. Yeah. So for the NBN, it's $99.95 per month. Sorry. What was that? For the price, for the same plan, the price is $99.95 per month under NBN. Is that the price that you're paying right now? No. So we're paying a 108 at the moment. Okay. I see. Yeah. So so if we are going to proceed with NBN, yeah, it's it's only $99.95. No. No. I understand. But, like, what what is the actual plan? Because the plan we're currently on is sorry. Yes. 2 No. 100 You're right. 50. You're right. Sorry. That's Yeah. excluding tax. So including tax is a 109. So, yes, that's correct. Yes. Mhmm. Yeah. But your address right now is under Supa Network. That's Yep. why our price is depends on Supa Network as well. But if we're going to transfer the service to the closed off to your new address, the network there is under NBN, which is for the 250 Mbps, Yep. Yep. it'll be only $99.95 per month. That is the NBN extreme basic. Yeah. Yeah. That's fine. So that's Mhmm. the two Yeah. 150 plan super. Is that right? The same Okay. speed, Perfect. but Yeah. different Yep. network. Yeah. Yeah. That's fine. That's fine. Okay. But do So do I I will have to do I have to mhmm. configure my router differently at all? Or We can process the same credentials. But if you run into any issues, we can assist you if ever, and we'll update you if there's a changes with the configuration. But okay. we're going to try to place the same credentials, like, as it is. Okay. Perfect. So can you please Yeah. do that for me on the twelfth, so next '12 August twelve, Wednesday. Yeah. Okay. We can transfer the service to that address on August 12. Wednesday?","start_word":278,"end_word":615,"sentiment":"neutral","sentiment_score":0.04312488282948027},{"text":"Perfect. Thank you so much.","start_word":616,"end_word":620,"sentiment":"positive","sentiment_score":0.5703177452087402},{"text":"Okay. And I'm going to email you as well for the instruction for the router, if ever, on how will you set it up Yeah. Yeah. Sure. Sure. Yep. What the news I'm is? 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