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This is Connor. Good. How are you? Of a demonstration of the contract.\n\nYep. What's it in regards to? Sorry. I I don't remember the phone call. I get a lot of these phone calls.\n\nWhat what's it in regards to? I've got an MSP. I'm happy with my current MSP that does all that. So yeah. No.\n\nNo. I don't think there's a need at this point. Thank you. Cool. No worries.\n\nThanks. Bye.","paragraphs":[{"sentences":[{"text":"Better ID.","start":0.24,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.0325095085427165},{"text":"This is Connor.","start":0.71999997,"end":1.62,"sentiment":"neutral","sentiment_score":0.026653960968057316},{"text":"Good.","start":13.214999,"end":13.455,"sentiment":"positive","sentiment_score":0.35523003339767456},{"text":"How are you?","start":13.455,"end":14.355,"sentiment":"neutral","sentiment_score":0.24989165365695953},{"text":"Of a demonstration of the contract.","start":15.934999,"end":20.914999,"sentiment":"neutral","sentiment_score":0.09169248638985057}],"sentiment":"neutral","sentiment_score":0.1200027208464841,"num_words":15,"start":0.24,"end":20.914999},{"sentences":[{"text":"Yep.","start":29.08,"end":29.58,"sentiment":"neutral","sentiment_score":0.0448441356420517},{"text":"What's it in regards to?","start":38.775,"end":39.895,"sentiment":"neutral","sentiment_score":0.0035842292010784147},{"text":"Sorry.","start":39.895,"end":40.215,"sentiment":"neutral","sentiment_score":-0.045612119138240814},{"text":"I I don't remember the phone call.","start":40.215,"end":41.575,"sentiment":"neutral","sentiment_score":-0.07163835689425468},{"text":"I get a lot of these phone calls.","start":41.575,"end":42.935,"sentiment":"neutral","sentiment_score":-0.058121145237237215}],"sentiment":"neutral","sentiment_score":-0.04314929534765807,"num_words":22,"start":29.08,"end":42.935},{"sentences":[{"text":"What what's it in regards to?","start":42.935,"end":44.555,"sentiment":"neutral","sentiment_score":-0.019661108187089365},{"text":"I've got an MSP.","start":66.5,"end":67.78,"sentiment":"neutral","sentiment_score":0.03967030858621001},{"text":"I'm happy with my current MSP that does all that.","start":67.78,"end":70.465,"sentiment":"neutral","sentiment_score":0.19057977497577666},{"text":"So yeah.","start":70.465,"end":71.185,"sentiment":"neutral","sentiment_score":-0.0010205414146184921},{"text":"No.","start":71.185,"end":71.585,"sentiment":"neutral","sentiment_score":-0.25311094522476196}],"sentiment":"neutral","sentiment_score":0.07353740464895964,"num_words":23,"start":42.935,"end":71.585},{"sentences":[{"text":"No.","start":71.585,"end":72.064995,"sentiment":"negative","sentiment_score":-0.36902785301208496},{"text":"I don't think there's a need at this point.","start":72.064995,"end":73.66499,"sentiment":"negative","sentiment_score":-0.3834802475240495},{"text":"Thank you.","start":73.66499,"end":74.405,"sentiment":"neutral","sentiment_score":0.008883925154805183},{"text":"Cool.","start":75.825,"end":76.325,"sentiment":"neutral","sentiment_score":0.06455172598361969},{"text":"No worries.","start":77.505,"end":78.064995,"sentiment":"neutral","sentiment_score":0.062058717012405396}],"sentiment":"neutral","sentiment_score":-0.240927538027366,"num_words":15,"start":71.585,"end":78.064995},{"sentences":[{"text":"Thanks.","start":78.064995,"end":78.384995,"sentiment":"neutral","sentiment_score":0.14792785048484802},{"text":"Bye.","start":78.384995,"end":78.884995,"sentiment":"neutral","sentiment_score":0.08560165017843246}],"sentiment":"neutral","sentiment_score":0.11676475033164024,"num_words":2,"start":78.064995,"end":78.884995}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Better ID. This is Connor.\n\nChannel 0: Yeah. Good morning. Caller, it's, Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Good. How are you?\n\nChannel 0: I'm doing wonderful.\n\nChannel 1: Of\n\nChannel 0: Thank you for asking.\n\nChannel 1: a\n\nChannel 0: Caller, I hope you still,\n\nChannel 1: demonstration\n\nChannel 0: remember the company.\n\nChannel 1: of the contract.\n\nChannel 0: I was able to touch base with you a few months ago. Name of the company again, sir, it's Cloud Solution IT.\n\nChannel 1: Yep.\n\nChannel 0: Yes, sir. Sir, I'm hoping back to check if you have any available schedule this coming month for a short introductory meeting.\n\nChannel 1: What's it in regards to? Sorry. I I don't remember the phone call. I get a lot of these phone calls. What what's it in regards to?\n\nChannel 0: Yeah. Cloud solution IT, sir, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, Power Apps, and we also have\n\nChannel 1: I've got\n\nChannel 0: AI\n\nChannel 1: an\n\nChannel 0: soft.\n\nChannel 1: MSP. I'm happy with my current MSP that does all that. So yeah. No. No.\n\nI don't think there's a need at this point. Thank you.\n\nChannel 0: Uh-huh. Alright. Okay.\n\nChannel 1: Cool.\n\nChannel 0: No. No. No worries. Thank you.\n\nChannel 1: No worries. Thanks. Bye.\n\nChannel 0: Alright. Alright. Bye bye.","paragraphs":[{"sentences":[{"text":"Better ID.","start":0.24,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.0325095085427165},{"text":"This is Connor.","start":0.71999997,"end":1.62,"sentiment":"neutral","sentiment_score":0.026653960968057316}],"sentiment":"neutral","sentiment_score":0.02899617999792099,"channel":1,"num_words":5,"start":0.24,"end":1.62},{"sentences":[{"text":"Yeah.","start":5.3599997,"end":5.68,"sentiment":"neutral","sentiment_score":0.07946133613586426},{"text":"Good morning.","start":5.68,"end":6.42,"sentiment":"neutral","sentiment_score":0.2974914163351059},{"text":"Caller, it's, Ronald from Cloud Solution IT.","start":7.12,"end":10.82,"sentiment":"neutral","sentiment_score":0.20913490653038025},{"text":"How are you doing 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wonderful.","start":14.765,"end":16.045,"sentiment":"positive","sentiment_score":0.7194642623265585}],"sentiment":"positive","sentiment_score":0.7194642623265585,"channel":0,"num_words":3,"start":14.765,"end":16.045},{"sentences":[{"text":"Of","start":15.934999,"end":16.435,"sentiment":"positive","sentiment_score":0.412355899810791}],"sentiment":"positive","sentiment_score":0.412355899810791,"channel":1,"num_words":1,"start":15.934999,"end":16.435},{"sentences":[{"text":"Thank you for asking.","start":16.045,"end":17.105,"sentiment":"positive","sentiment_score":0.46113577485084534}],"sentiment":"positive","sentiment_score":0.46113577485084534,"channel":0,"num_words":4,"start":16.045,"end":17.105},{"sentences":[{"text":"a","start":17.375,"end":17.875,"sentiment":"neutral","sentiment_score":0.041575837880373}],"sentiment":"neutral","sentiment_score":0.041575837880373,"channel":1,"num_words":1,"start":17.375,"end":17.875},{"sentences":[{"text":"Caller, I hope you still,","start":17.805,"end":18.925,"sentiment":"neutral","sentiment_score":0.0325012344866991}],"sentiment":"neutral","sentiment_score":0.0325012344866991,"channel":0,"num_words":5,"start":17.805,"end":18.925},{"sentences":[{"text":"demonstration","start":18.814999,"end":19.314999,"sentiment":"neutral","sentiment_score":0.04286234825849533}],"sentiment":"neutral","sentiment_score":0.04286234825849533,"channel":1,"num_words":1,"start":18.814999,"end":19.314999},{"sentences":[{"text":"remember the company.","start":19.245,"end":20.305,"sentiment":"neutral","sentiment_score":0.0364557591577371}],"sentiment":"neutral","sentiment_score":0.0364557591577371,"channel":0,"num_words":3,"start":19.245,"end":20.305},{"sentences":[{"text":"of the contract.","start":19.935,"end":20.914999,"sentiment":"neutral","sentiment_score":0.017786944129814703}],"sentiment":"neutral","sentiment_score":0.017786944129814703,"channel":1,"num_words":3,"start":19.935,"end":20.914999},{"sentences":[{"text":"I was able to touch base with you a few months ago.","start":20.765,"end":23.585,"sentiment":"neutral","sentiment_score":0.06913012855996688},{"text":"Name of the company again, sir, it's Cloud Solution IT.","start":24.285,"end":26.945,"sentiment":"neutral","sentiment_score":0.03543312028050423}],"sentiment":"neutral","sentiment_score":0.053813306614756584,"channel":0,"num_words":22,"start":20.765,"end":26.945},{"sentences":[{"text":"Yep.","start":29.08,"end":29.58,"sentiment":"neutral","sentiment_score":0.0448441356420517}],"sentiment":"neutral","sentiment_score":0.0448441356420517,"channel":1,"num_words":1,"start":29.08,"end":29.58},{"sentences":[{"text":"Yes, sir.","start":30.74,"end":31.48,"sentiment":"neutral","sentiment_score":0.06060338579118252},{"text":"Sir, I'm hoping back to check if you have any available schedule this coming month for a short introductory 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happy with my current MSP that does all that.","start":67.78,"end":70.465,"sentiment":"neutral","sentiment_score":0.19057977497577666},{"text":"So yeah.","start":70.465,"end":71.185,"sentiment":"neutral","sentiment_score":-0.0010205414146184921},{"text":"No.","start":71.185,"end":71.585,"sentiment":"neutral","sentiment_score":-0.25311094522476196},{"text":"No.","start":71.585,"end":72.064995,"sentiment":"negative","sentiment_score":-0.36902785301208496}],"sentiment":"neutral","sentiment_score":0.08828300510843595,"channel":1,"num_words":15,"start":67.53,"end":72.064995},{"sentences":[{"text":"I don't think there's a need at this point.","start":72.064995,"end":73.66499,"sentiment":"negative","sentiment_score":-0.3834802475240495},{"text":"Thank 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called Ronald to schedule an introductory meeting regarding their managed service provider, Microsoft's trusted partner. Ronald had previously called and forgot the company name. The representative clarified that they were not interested in a short meeting and ended the call."},"intents":{"segments":[{"text":"Name of the company again, sir, it's Cloud Solution IT. Yep.","start_word":57,"end_word":67,"intents":[{"intent":"Provide information about cloud solution it","confidence_score":0.017693201}]},{"text":"Sir, I'm hoping back to check if you have any available schedule this coming month for a short introductory meeting. What's it in regards to?","start_word":70,"end_word":94,"intents":[{"intent":"Schedule introductory meeting","confidence_score":0.07192096}]},{"text":"Cloud solution IT, sir, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, Power Apps, and we also have I've got AI an soft. MSP.","start_word":118,"end_word":161,"intents":[{"intent":"Provide solutions for cybersecurity and backup and recovery","confidence_score":0.003178964}]},{"text":"I'm happy with my current MSP that does all that. So yeah.","start_word":162,"end_word":173,"intents":[{"intent":"Confirm msp satisfaction","confidence_score":0.00025662658}]}]},"sentiments":{"segments":[{"text":"Better ID. This is Connor. Yeah. Good morning. Caller, it's, Ronald from Cloud Solution IT. How are you doing today?","start_word":0,"end_word":19,"sentiment":"neutral","sentiment_score":0.16605031490325928},{"text":"Good.","start_word":20,"end_word":20,"sentiment":"positive","sentiment_score":0.35523003339767456},{"text":"How are you?","start_word":21,"end_word":23,"sentiment":"neutral","sentiment_score":0.2603757977485657},{"text":"I'm doing wonderful. Of Thank you for asking.","start_word":24,"end_word":31,"sentiment":"positive","sentiment_score":0.5836912393569946},{"text":"a Caller, I hope you still, demonstration remember the company. of the contract. I was able to touch base with you a few months ago. Name of the company again, sir, it's Cloud Solution IT. Yep. Yes, sir. Sir, I'm hoping back to check if you have any available schedule this coming month for a short introductory meeting. What's it in regards to? Sorry. I I don't remember the phone call. I get a lot of these phone calls. What what's it in regards to? Yeah. Cloud solution IT, sir, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, Power Apps, and we also have I've got AI an soft. MSP. I'm happy with my current MSP that does all that. So yeah. 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