{"metadata":{"transaction_key":"deprecated","request_id":"019f8763-4876-7861-9751-14cea9269528","sha256":"ce79fb72b8637cb0c3a5ff7ba1d59c9b73b0aa54e35f92d9d0e264bfd5c75f04","created":"2026-07-22T01:14:19.389Z","duration":4.1759377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":17,"output_tokens":17},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":17,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Record your name and reason for calling, I'll see if this person is","confidence":0.99902344,"words":[{"word":"record","start":0.48,"end":0.88,"confidence":0.6044922,"punctuated_word":"Record","sentiment":"neutral","sentiment_score":-0.23897969722747803},{"word":"your","start":0.88,"end":1.04,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.16886094212532043},{"word":"name","start":1.04,"end":1.36,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.30845603346824646},{"word":"and","start":1.36,"end":1.68,"confidence":0.8647461,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.21801838278770447},{"word":"reason","start":1.68,"end":2.0,"confidence":0.95410156,"punctuated_word":"reason","sentiment":"negative","sentiment_score":-0.33853965997695923},{"word":"for","start":2.0,"end":2.24,"confidence":0.98828125,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.3163663148880005},{"word":"calling","start":2.24,"end":2.6399999,"confidence":0.81103516,"punctuated_word":"calling,","sentiment":"neutral","sentiment_score":-0.2958463430404663},{"word":"i'll","start":2.6399999,"end":2.8799999,"confidence":1.0,"punctuated_word":"I'll","sentiment":"negative","sentiment_score":-0.3618425726890564},{"word":"see","start":2.8799999,"end":3.04,"confidence":1.0,"punctuated_word":"see","sentiment":"negative","sentiment_score":-0.4099912345409394},{"word":"if","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"if","sentiment":"negative","sentiment_score":-0.3723292350769043},{"word":"this","start":3.1999998,"end":3.4399998,"confidence":1.0,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.38522034883499146},{"word":"person","start":3.4399998,"end":3.6799998,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.42634814977645874},{"word":"is","start":3.6799998,"end":4.1759377,"confidence":0.99316406,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.1815873980522156}],"paragraphs":{"transcript":"\nRecord your name and reason for calling, I'll see if this person is","paragraphs":[{"sentences":[{"text":"Record your name and reason for calling, I'll see if this person is","start":0.48,"end":4.1759377,"sentiment":"neutral","sentiment_score":-0.3094143317295955}],"sentiment":"neutral","sentiment_score":-0.3094143317295955,"num_words":13,"start":0.48,"end":4.1759377}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Record your name and reason for calling, I'll see if this person is","paragraphs":[{"sentences":[{"text":"Record your name and reason for calling, I'll see if this person is","start":0.48,"end":4.1759377,"sentiment":"neutral","sentiment_score":-0.3094143317295955}],"sentiment":"neutral","sentiment_score":-0.3094143317295955,"channel":1,"num_words":13,"start":0.48,"end":4.1759377}]},"summary":{"result":"success","short":"Record your name and reason for calling, I'll see if this person is"},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Record your name and reason for calling, I'll see if this person is","start_word":0,"end_word":12,"sentiment":"neutral","sentiment_score":-0.3283156156539917}],"average":{"sentiment":"neutral","sentiment_score":-0.3283156226663029}}}}