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This is Andrew from Vigilance AI. Am I talking to Sumasandaram? Hello? Hello?\n\nAre you still on the line? Hello? Oh, yes. Hi. I'm Andrew.\n\nI'm from Vigilance AI. I I just wanted to speak to Suma Sundaram, the in IT infrastructure assistant manager at Titan. Oh, yes. Just a quick one. I'm Andrew, and we are a cybersecurity company that runs an AISOC operation that plugs into your whole IT stack like Microsoft three six five, Azure, email, and firewall, and runs the alert investigation and response for you.\n\nNo rip no replace. And our CTO, who is an expert in this field, wants to show you the platform's value in a quick demo. Suma, just wanted to ask, are you available for a demo this week? Oh, you guys already have an SMP? Or are you using an Apple Oh, I understand.\n\nWell, fair enough. But would you would you still be open to seeing how we compare? Even if you stay with them, you'll negotiate better at renewal? Alright. Yeah.\n\nI can definitely do that. 10:00 today, I'll call you back then. Alright. I can also send you an email if you have a a working email that I can send it to. 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What was this? This is regarding? Sir, actually, that is a different team who is operating from Bangor. Already, we have that team who is taking care of IT sites for security. Sir, can you call me after 10:00? Yeah. Yeah. Okay. Thank you, though. Okay. Hello? 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What was this? This is regarding? Sir, actually, that is a different team who is operating from Bangor. Already, we have that team who is taking care of IT sites for security.\n\nSir, can you call me after 10:00? Yeah. Yeah. Okay. Thank you, though.\n\nOkay. Hello? 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This is Andrew from Vigilance\n\nChannel 1: Hello?\n\nChannel 0: AI. Am I talking to Sumasandaram? Hello? Hello? Are you still on the line?\n\nHello?\n\nChannel 1: What was this?\n\nChannel 0: Oh, yes. Hi. I'm Andrew. I'm from Vigilance AI. I I just wanted to speak to Suma Sundaram, the in IT infrastructure assistant manager at Titan.\n\nChannel 1: This is regarding?\n\nChannel 0: Oh, yes. Just a quick one. I'm Andrew, and we are a cybersecurity company that runs an AISOC operation that plugs into your whole IT stack like Microsoft three six five, Azure, email, and firewall, and runs the alert investigation and response for you. No rip no replace. And our CTO, who is an expert in this field, wants to show you the platform's value in a quick demo.\n\nSuma, just wanted to ask, are you available for a demo this week?\n\nChannel 1: Sir, actually, that is a different team who is operating from Bangor.\n\nChannel 0: Oh, you guys already have an SMP? Or are you using an Apple\n\nChannel 1: Already, we have that team who is taking care of IT sites for security.\n\nChannel 0: Oh, I understand. Well, fair enough. But would you would you still be open to seeing how we compare? Even if you stay with them, you'll negotiate better at renewal?\n\nChannel 1: Sir, can you call me after 10:00?\n\nChannel 0: Alright. Yeah. I can definitely do that. 10:00 today, I'll call you back then.\n\nChannel 1: Yeah. Yeah. Okay. Thank you,\n\nChannel 0: Alright.\n\nChannel 1: though.\n\nChannel 0: I can also send you an email if you have a a working email that I can send it to.\n\nChannel 1: Okay. Hello?\n\nChannel 0: What's the best email that I can send our information, Seema?\n\nChannel 1: Okay then.","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":3.28,"end":4.0,"sentiment":"neutral","sentiment_score":0.05090365186333656},{"text":"This is Andrew from Vigilance","start":4.0,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.050651565194129944}],"sentiment":"neutral","sentiment_score":0.050723589956760406,"channel":0,"num_words":7,"start":3.28,"end":5.7799997},{"sentences":[{"text":"Hello?","start":5.68,"end":6.18,"sentiment":"neutral","sentiment_score":0.04757063463330269}],"sentiment":"neutral","sentiment_score":0.04757063463330269,"channel":1,"num_words":1,"start":5.68,"end":6.18},{"sentences":[{"text":"AI.","start":5.92,"end":6.3199997,"sentiment":"neutral","sentiment_score":0.015092076733708382},{"text":"Am I talking to 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The agent explains that the company runs an AISOC operation and runs alert investigation and response responses for IT sites. The agent offers a demo and suggests a quick call after lunch, but Sumasandaram is not available for a demo. The agent offers to send an email with their information and suggests a different team for the call."},"intents":{"segments":[{"text":"I'm Andrew. I'm from Vigilance AI. I I just wanted to speak to Suma Sundaram, the in IT infrastructure assistant manager at Titan. This is regarding?","start_word":29,"end_word":54,"intents":[{"intent":"Speak to suma sundaram","confidence_score":0.05793613}]},{"text":"And our CTO, who is an expert in this field, wants to show you the platform's value in a quick demo.","start_word":103,"end_word":123,"intents":[{"intent":"Show demo","confidence_score":0.0023507006}]},{"text":"And our CTO, who is an expert in this field, wants to show you the platform's value in a quick demo. Suma, just wanted to ask, are you available for a demo this week?","start_word":103,"end_word":136,"intents":[{"intent":"Offer demo","confidence_score":0.04305155}]},{"text":"Even if you stay with them, you'll negotiate better at renewal?","start_word":195,"end_word":205,"intents":[{"intent":"Negotiate better","confidence_score":0.17933485}]},{"text":"Sir, can you call me after 10:00? Alright. Yeah.","start_word":206,"end_word":214,"intents":[{"intent":"Offer callback","confidence_score":0.00011707991},{"intent":"Offer call","confidence_score":0.0006681282}]},{"text":"I can also send you an email if you have a a working email that I can send it to. Okay.","start_word":234,"end_word":254,"intents":[{"intent":"Send email","confidence_score":0.026713636}]}]},"sentiments":{"segments":[{"text":"Oh, hi. This is Andrew from Vigilance Hello? AI. Am I talking to Sumasandaram? Hello? Hello? Are you still on the line? Hello? What was this? Oh, yes. Hi. I'm Andrew. I'm from Vigilance AI. I I just wanted to speak to Suma Sundaram, the in IT infrastructure assistant manager at Titan. This is regarding? Oh, yes. Just a quick one. I'm Andrew, and we are a cybersecurity company that runs an AISOC operation that plugs into your whole IT stack like Microsoft three six five, Azure, email, and firewall, and runs the alert investigation and response for you. No rip no replace.","start_word":0,"end_word":102,"sentiment":"neutral","sentiment_score":0.10802044719457626},{"text":"And our CTO, who is an expert in this field, wants to show you the platform's value in a quick demo.","start_word":103,"end_word":123,"sentiment":"positive","sentiment_score":0.42782557010650635},{"text":"Suma, just wanted to ask, are you available for a demo this week? Sir, actually, that is a different team who is operating from Bangor. Oh, you guys already have an SMP? Or are you using an Apple Already, we have that team who is taking care of IT sites for security. Oh, I understand. Well, fair enough. But would you would you still be open to seeing how we compare? Even if you stay with them, you'll negotiate better at renewal? Sir, can you call me after 10:00? Alright. Yeah. I can definitely do that. 10:00 today, I'll call you back then. Yeah. Yeah. Okay.","start_word":124,"end_word":229,"sentiment":"neutral","sentiment_score":0.06197759136557579},{"text":"Thank you, Alright.","start_word":230,"end_word":232,"sentiment":"positive","sentiment_score":0.3900340795516968},{"text":"though. I can also send you an email if you have a a working email that I can send it to. Okay. Hello? What's the best email that I can send our information, Seema? Okay then.","start_word":233,"end_word":268,"sentiment":"neutral","sentiment_score":0.1588268280029297}],"average":{"sentiment":"neutral","sentiment_score":0.1251399585534636}}}}