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Hello? Hi. Good morning, Mohammed. Yeah.\n\nGood evening to you, Mohammed. My name is Mary calling from Vigilance AI. I hope you're doing well. Vigilance AI, we are a cybersecurity company that runs an AI powered MDR platform, which investigate and responds to security events 24 by seven while having human in the loop. Reason we called you, Mohammed, because our CTO would love to schedule a quick demo.\n\nThis is just to introduce about our company, who we are, and what we do. And we are hoping Mhmm. I see. Because this is just a free pilot with no commitment. So because our simply goal is just only to demonstrate the value of our services, and we just only can assist a twenty minutes of your time.\n\nSo I I see. I understand. Mhmm. Alright then. If in that's the case, I'll make a note.\n\nBut thank you for taking this call. Have a good one. 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Hi. Sorry. Mary Frome? Mhmm. Mhmm. Yeah. It's I I I must stop you, Mary. I don't want you to waste your time and try to obviously book a demo and try to make a sales call. I must tell you that my organization, wherever I work, is probably to certain policies and procedures, and everything is centrally managed. So I don't have any sort of authority in that way or that area whatsoever. So, you know, you can demo anything you want to me. I can make a call, and it's all subject to organizational processes. So we don't do that. I understand. Again, as I'm saying, we don't make those decisions. I don't make those decisions. Those are made by our parent company, and we have we are requested to do a, you know, use certain tools, certain approved tools. That's how it works. So there's no there's no point in trying to demo anything to me. Thank you. 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Hi. Sorry. Mary Frome? Mhmm.\n\nMhmm. Yeah. It's I I I must stop you, Mary. I don't want you to waste your time and try to obviously book a demo and try to make a sales call. I must tell you that my organization, wherever I work, is probably to certain policies and procedures, and everything is centrally managed.\n\nSo I don't have any sort of authority in that way or that area whatsoever. So, you know, you can demo anything you want to me. I can make a call, and it's all subject to organizational processes. So we don't do that. I understand.\n\nAgain, as I'm saying, we don't make those decisions. I don't make those decisions. Those are made by our parent company, and we have we are requested to do a, you know, use certain tools, certain approved tools. That's how it works. So there's no there's no point in trying to demo anything to me.\n\nThank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.32,"end":0.82,"sentiment":"neutral","sentiment_score":0.012775031849741936},{"text":"Hi.","start":5.7599998,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.2756396532058716},{"text":"Sorry.","start":15.235,"end":15.634999,"sentiment":"neutral","sentiment_score":0.03130456805229187},{"text":"Mary Frome?","start":15.634999,"end":16.535,"sentiment":"neutral","sentiment_score":0.023762761615216732},{"text":"Mhmm.","start":22.675,"end":23.175,"sentiment":"neutral","sentiment_score":0.06722994148731232}],"sentiment":"neutral","sentiment_score":0.07241245297094186,"num_words":6,"start":0.32,"end":23.175},{"sentences":[{"text":"Mhmm.","start":26.914999,"end":27.414999,"sentiment":"neutral","sentiment_score":0.08373972028493881},{"text":"Yeah.","start":43.595,"end":44.095,"sentiment":"neutral","sentiment_score":-0.005096877925097942},{"text":"It's I I I must stop you, Mary.","start":44.315002,"end":46.795002,"sentiment":"neutral","sentiment_score":-0.22402173187583685},{"text":"I don't want you to waste your time and try to obviously book a demo and try to make a sales call.","start":46.795002,"end":52.415,"sentiment":"negative","sentiment_score":-0.4633400562134656},{"text":"I must tell you that my organization, wherever I work, is probably to certain policies and procedures, and everything is centrally managed.","start":52.715,"end":63.170002,"sentiment":"neutral","sentiment_score":-0.20435218038884076}],"sentiment":"neutral","sentiment_score":-0.3037548188499554,"num_words":54,"start":26.914999,"end":63.170002},{"sentences":[{"text":"So I don't have any sort of authority in that way or that area whatsoever.","start":63.170002,"end":67.99,"sentiment":"neutral","sentiment_score":-0.26425232489903766},{"text":"So, you know, you can demo anything you want to me.","start":68.37,"end":71.41,"sentiment":"neutral","sentiment_score":-0.038216560063037},{"text":"I can make a call, and it's all subject to organizational processes.","start":71.41,"end":75.875,"sentiment":"neutral","sentiment_score":-0.06864212391277154},{"text":"So we don't do that.","start":76.255,"end":77.635,"sentiment":"neutral","sentiment_score":-0.2566608995199203},{"text":"I understand.","start":91.17,"end":91.909996,"sentiment":"neutral","sentiment_score":-0.11921148747205734}],"sentiment":"neutral","sentiment_score":-0.14954666652613216,"num_words":45,"start":63.170002,"end":91.909996},{"sentences":[{"text":"Again, as I'm saying, we don't make those decisions.","start":92.29,"end":96.149994,"sentiment":"neutral","sentiment_score":-0.272544738319185},{"text":"I don't make those decisions.","start":96.21,"end":97.509995,"sentiment":"neutral","sentiment_score":-0.3324840128421783},{"text":"Those are made by our parent company, and we have we are requested to do a, you know, use certain tools, certain approved tools.","start":97.965,"end":107.005,"sentiment":"neutral","sentiment_score":-0.14036569371819496},{"text":"That's how it works.","start":107.005,"end":108.065,"sentiment":"neutral","sentiment_score":-0.08409126289188862},{"text":"So there's no there's no point in trying to demo anything to me.","start":108.765,"end":112.95,"sentiment":"negative","sentiment_score":-0.37178523723895734}],"sentiment":"neutral","sentiment_score":-0.230066772618077,"num_words":55,"start":92.29,"end":112.95},{"sentences":[{"text":"Thank you.","start":118.869995,"end":119.59,"sentiment":"neutral","sentiment_score":0.2852771580219269},{"text":"Bye.","start":119.59,"end":120.09,"sentiment":"neutral","sentiment_score":0.12101202458143234}],"sentiment":"neutral","sentiment_score":0.23052211354176202,"num_words":3,"start":118.869995,"end":120.09}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Yes. Hello? Hi. Good morning, Mohammed.\n\nChannel 1: Hi.\n\nChannel 0: Yeah. Good evening to you, Mohammed. My name is Mary calling from Vigilance AI. I hope you're doing well.\n\nChannel 1: Sorry. Mary Frome?\n\nChannel 0: Vigilance AI, we are a cybersecurity company\n\nChannel 1: Mhmm.\n\nChannel 0: that runs an AI powered MDR platform, which investigate\n\nChannel 1: Mhmm.\n\nChannel 0: and responds to security events 24 by seven while having human in the loop. Reason we called you, Mohammed, because our CTO would love to schedule a quick demo. This is just to introduce about our company, who we are, and what we do.\n\nChannel 1: Yeah.\n\nChannel 0: And we are\n\nChannel 1: It's\n\nChannel 0: hoping\n\nChannel 1: I I I must stop you, Mary. I don't want you to waste your time and try to obviously book a demo and try to make a sales call. I must tell you that my organization, wherever I work, is probably to certain policies and procedures, and everything is centrally managed. So I don't have any sort of authority in that way or that area whatsoever. So, you know, you can demo anything you want to me.\n\nI can make a call, and it's all subject to organizational processes. So we don't\n\nChannel 0: Mhmm.\n\nChannel 1: do that.\n\nChannel 0: I see. Because this is just a free pilot with no commitment. So because our simply goal is just only to demonstrate the value of our services, and we just only can assist a twenty minutes of your time.\n\nChannel 1: I understand.\n\nChannel 0: So\n\nChannel 1: Again, as I'm saying, we don't make those decisions. I don't make those decisions. Those are made by\n\nChannel 0: I\n\nChannel 1: our parent company, and we have we are requested to do a, you know, use certain tools, certain approved tools. That's how it works.\n\nChannel 0: I\n\nChannel 1: So\n\nChannel 0: see.\n\nChannel 1: there's\n\nChannel 0: I understand.\n\nChannel 1: no there's no point in trying to demo anything to me.\n\nChannel 0: Mhmm. Alright then. If in that's the case, I'll make a note. But thank you for taking this call.\n\nChannel 1: Thank\n\nChannel 0: Have\n\nChannel 1: you.\n\nChannel 0: a good one.\n\nChannel 1: Bye.\n\nChannel 0: Mhmm.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.32,"end":0.82,"sentiment":"neutral","sentiment_score":0.012775031849741936}],"sentiment":"neutral","sentiment_score":0.012775031849741936,"channel":1,"num_words":1,"start":0.32,"end":0.82},{"sentences":[{"text":"Yes.","start":1.76,"end":2.0,"sentiment":"neutral","sentiment_score":0.037958476692438126},{"text":"Hello?","start":2.0,"end":2.5,"sentiment":"neutral","sentiment_score":0.030295193195343018},{"text":"Hi.","start":3.28,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.15277022123336792},{"text":"Good morning, 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Mary explains that their company is focused on providing security events and responding 24/7 while the customer is in the loop, and that their company is different from other companies. She assures the customer that they do not make any decisions regarding the demo and that they are only able to demonstrate their value."},"intents":{"segments":[{"text":"Reason we called you, Mohammed, because our CTO would love to schedule a quick demo. This is just to introduce about our company, who we are, and what we do. Yeah.","start_word":62,"end_word":92,"intents":[{"intent":"Schedule demo","confidence_score":0.27602637}]}]},"sentiments":{"segments":[{"text":"Hello? Yes. Hello? Hi. Good morning, Mohammed. Hi.","start_word":0,"end_word":7,"sentiment":"neutral","sentiment_score":0.1680511087179184},{"text":"Yeah. Good evening to you, Mohammed. My name is Mary calling from Vigilance AI. I hope you're doing well.","start_word":8,"end_word":26,"sentiment":"positive","sentiment_score":0.452846884727478},{"text":"Sorry. Mary Frome? Vigilance AI, we are a cybersecurity company Mhmm. that runs an AI powered MDR platform, which investigate Mhmm. and responds to security events 24 by seven while having human in the loop. Reason we called you, Mohammed, because our CTO would love to schedule a quick demo. This is just to introduce about our company, who we are, and what we do. Yeah. And we are It's hoping I I I must stop you, Mary.","start_word":27,"end_word":104,"sentiment":"neutral","sentiment_score":0.09945401549339294},{"text":"I don't want you to waste your time and try to obviously book a demo and try to make a sales call.","start_word":105,"end_word":126,"sentiment":"negative","sentiment_score":-0.455462247133255},{"text":"I must tell you that my organization, wherever I work, is probably to certain policies and procedures, and everything is centrally managed. So I don't have any sort of authority in that way or that area whatsoever. So, you know, you can demo anything you want to me. I can make a call, and it's all subject to organizational processes. So we don't Mhmm. do that. I see. Because this is just a free pilot with no commitment. So because our simply goal is just only to demonstrate the value of our services, and we just only can assist a twenty minutes of your time. I understand. So Again, as I'm saying, we don't make those decisions.","start_word":127,"end_word":243,"sentiment":"neutral","sentiment_score":-0.10826826840639114},{"text":"I don't make those decisions.","start_word":244,"end_word":248,"sentiment":"negative","sentiment_score":-0.3345632553100586},{"text":"Those are made by I our parent company, and we have we are requested to do a, you know, use certain tools, certain approved tools. That's how it works. I So see. there's I understand.","start_word":249,"end_word":283,"sentiment":"neutral","sentiment_score":-0.14356456696987152},{"text":"no there's no point in trying to demo anything to me.","start_word":284,"end_word":294,"sentiment":"negative","sentiment_score":-0.4037793278694153},{"text":"Mhmm. Alright then. If in that's the case, I'll make a note. But thank you for taking this call. Thank Have you. a good one. Bye. Mhmm.","start_word":295,"end_word":321,"sentiment":"neutral","sentiment_score":0.10734908282756804}],"average":{"sentiment":"neutral","sentiment_score":-0.02918296813964844}}}}