{"metadata":{"transaction_key":"deprecated","request_id":"019ece48-9a6a-7be1-9bb0-8b95c55b4bd4","sha256":"6496b294435caae5bcf6eb74fbee5b6aeaf9c3e3fad64290cc761e310cf39393","created":"2026-06-16T02:35:25.848Z","duration":4.0319376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":25},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Justin England. Please leave me a message, and I'll get back to you.","confidence":0.9980469,"words":[{"word":"hi","start":0.39999998,"end":0.64,"confidence":0.984375,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.2483958899974823},{"word":"you've","start":0.64,"end":0.79999995,"confidence":0.94555664,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.1949634999036789},{"word":"reached","start":0.79999995,"end":1.12,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.14514169096946716},{"word":"justin","start":1.12,"end":1.4399999,"confidence":0.98291016,"punctuated_word":"Justin","sentiment":"neutral","sentiment_score":0.23246753215789795},{"word":"england","start":1.4399999,"end":1.9399999,"confidence":0.94555664,"punctuated_word":"England.","sentiment":"neutral","sentiment_score":0.16769619286060333},{"word":"please","start":2.0,"end":2.24,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.014971226453781128},{"word":"leave","start":2.24,"end":2.48,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.016286909580230713},{"word":"me","start":2.48,"end":2.6399999,"confidence":0.9980469,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.07372355461120605},{"word":"a","start":2.6399999,"end":2.72,"confidence":0.9921875,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.01760982722043991},{"word":"message","start":2.72,"end":3.04,"confidence":0.9436035,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.035052165389060974},{"word":"and","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.15405383706092834},{"word":"i'll","start":3.1999998,"end":3.4399998,"confidence":0.99853516,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.12172387540340424},{"word":"get","start":3.4399998,"end":3.6,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.016812920570373535},{"word":"back","start":3.6,"end":3.6799998,"confidence":0.99902344,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.06008163094520569},{"word":"to","start":3.6799998,"end":3.84,"confidence":0.9921875,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.15743714570999146},{"word":"you","start":3.84,"end":4.0319376,"confidence":0.861084,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.1161281317472458}],"paragraphs":{"transcript":"\nHi. You've reached Justin England. Please leave me a message, and I'll get back to you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.39999998,"end":0.64,"sentiment":"neutral","sentiment_score":0.2483958899974823},{"text":"You've reached Justin England.","start":0.64,"end":1.9399999,"sentiment":"neutral","sentiment_score":0.18506722897291183},{"text":"Please leave me a message, and I'll get back to you.","start":2.0,"end":4.0319376,"sentiment":"neutral","sentiment_score":0.06204199181361632}],"sentiment":"neutral","sentiment_score":0.10444541973993182,"num_words":16,"start":0.39999998,"end":4.0319376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Justin England. Please leave me a message, and I'll get back to you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.39999998,"end":0.64,"sentiment":"neutral","sentiment_score":0.2483958899974823},{"text":"You've reached Justin England.","start":0.64,"end":1.9399999,"sentiment":"neutral","sentiment_score":0.18506722897291183},{"text":"Please leave me a message, and I'll get back to you.","start":2.0,"end":4.0319376,"sentiment":"neutral","sentiment_score":0.06204199181361632}],"sentiment":"neutral","sentiment_score":0.10444541973993182,"channel":1,"num_words":16,"start":0.39999998,"end":4.0319376}]},"summary":{"result":"success","short":"Hi. You've reached Justin England. Please leave me a message, and I'll get back to you."},"intents":{"segments":[{"text":"Please leave me a message, and I'll get back to you.","start_word":5,"end_word":15,"intents":[{"intent":"Leave message","confidence_score":0.5990538}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Justin England. Please leave me a message, and I'll get back to you.","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.11901317536830902}],"average":{"sentiment":"neutral","sentiment_score":0.11901317596435548}}}}