{"metadata":{"transaction_key":"deprecated","request_id":"019eddbe-5a66-7b11-a3e1-321e8fd3118a","sha256":"4912d41e0c235047025444f31895ec49339cc6d6990749af3a26c75b50031e5b","created":"2026-06-19T02:38:21.282Z","duration":5.7599373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":30},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You have reached the voice mail of Jenny Gerard. Please leave a message, and I'll get back to you as soon.","confidence":0.9980469,"words":[{"word":"hi","start":0.71999997,"end":1.04,"confidence":0.9970703,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.09768690168857574},{"word":"you","start":1.04,"end":1.36,"confidence":1.0,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.08709914982318878},{"word":"have","start":1.36,"end":1.52,"confidence":0.7792969,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.025825604796409607},{"word":"reached","start":1.52,"end":1.76,"confidence":1.0,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.08835512399673462},{"word":"the","start":1.76,"end":1.8399999,"confidence":0.98828125,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.09864552319049837},{"word":"voice","start":1.8399999,"end":2.08,"confidence":0.95703125,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":-0.041358351707458496},{"word":"mail","start":2.08,"end":2.32,"confidence":1.0,"punctuated_word":"mail","sentiment":"neutral","sentiment_score":-0.09019031375646593},{"word":"of","start":2.32,"end":2.56,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.05175913870334625},{"word":"jenny","start":2.56,"end":2.96,"confidence":0.9536133,"punctuated_word":"Jenny","sentiment":"neutral","sentiment_score":-0.09868982434272766},{"word":"gerard","start":2.96,"end":3.46,"confidence":0.86694336,"punctuated_word":"Gerard.","sentiment":"neutral","sentiment_score":-0.058651603758335114},{"word":"please","start":3.6799998,"end":4.0,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.2358931452035904},{"word":"leave","start":4.0,"end":4.16,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.1922570914030075},{"word":"a","start":4.16,"end":4.24,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.23246602714061737},{"word":"message","start":4.24,"end":4.56,"confidence":0.8898926,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.16510875523090365},{"word":"and","start":4.56,"end":4.72,"confidence":0.9951172,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.06166635453701019},{"word":"i'll","start":4.72,"end":4.7999997,"confidence":0.9995117,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.06938488781452179},{"word":"get","start":4.7999997,"end":5.04,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.20899131894111633},{"word":"back","start":5.04,"end":5.12,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.2537771463394165},{"word":"to","start":5.12,"end":5.2799997,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.17190048098564148},{"word":"you","start":5.2799997,"end":5.3599997,"confidence":0.9951172,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.08600807189941406},{"word":"as","start":5.3599997,"end":5.52,"confidence":0.5361328,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.04944118857383728},{"word":"soon","start":5.52,"end":5.7599373,"confidence":0.8894043,"punctuated_word":"soon.","sentiment":"neutral","sentiment_score":-0.039104387164115906}],"paragraphs":{"transcript":"\nHi. You have reached the voice mail of Jenny Gerard. Please leave a message, and I'll get back to you as soon.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.71999997,"end":1.04,"sentiment":"neutral","sentiment_score":0.09768690168857574},{"text":"You have reached the voice mail of Jenny Gerard.","start":1.04,"end":3.46,"sentiment":"neutral","sentiment_score":-0.07117495934168498},{"text":"Please leave a message, and I'll get back to you as soon.","start":3.6799998,"end":5.7599373,"sentiment":"neutral","sentiment_score":-0.1471665712694327}],"sentiment":"neutral","sentiment_score":-0.1049493903463537,"num_words":22,"start":0.71999997,"end":5.7599373}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You have reached the voice mail of Jenny Gerard. Please leave a message, and I'll get back to you as soon.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.71999997,"end":1.04,"sentiment":"neutral","sentiment_score":0.09768690168857574},{"text":"You have reached the voice mail of Jenny Gerard.","start":1.04,"end":3.46,"sentiment":"neutral","sentiment_score":-0.07117495934168498},{"text":"Please leave a message, and I'll get back to you as soon.","start":3.6799998,"end":5.7599373,"sentiment":"neutral","sentiment_score":-0.1471665712694327}],"sentiment":"neutral","sentiment_score":-0.1049493903463537,"channel":1,"num_words":22,"start":0.71999997,"end":5.7599373}]},"summary":{"result":"success","short":"Hi. You have reached the voice mail of Jenny Gerard. Please leave a message, and I'll get back to you as soon."},"intents":{"segments":[{"text":"Please leave a message, and I'll get back to you as soon.","start_word":10,"end_word":21,"intents":[{"intent":"Leave message","confidence_score":0.73867935}]}]},"sentiments":{"segments":[{"text":"Hi. You have reached the voice mail of Jenny Gerard. Please leave a message, and I'll get back to you as soon.","start_word":0,"end_word":21,"sentiment":"neutral","sentiment_score":-0.09786373376846312}],"average":{"sentiment":"neutral","sentiment_score":-0.09786372979482016}}}}