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Devon is unsure but eventually confirms his interest. Abby explains that they are in house and may have been called by someone. The call ends with Devon thanking Abby and saying goodbye."},"intents":{"segments":[{"text":"This is Abby calling from TechnoWand in Springfield, Brisbane. Is this mister Devin Watson in AOC Group? Yes.","start_word":6,"end_word":23,"intents":[{"intent":"Verify identity","confidence_score":0.0081868665}]},{"text":"Actually, Danielle from TechnoWand asked me to reach out to you since we've spoken with you in the past. So we wanted to confirm if it's still the same interest or you're interested because I have a note here that you're coming up for an IT review towards the middle of this year, which is technically June. Sorry. IT So review.","start_word":40,"end_word":100,"intents":[{"intent":"Confirm interest","confidence_score":0.922159},{"intent":"Confirm interest","confidence_score":0.20221776}]},{"text":"What what company are you from? TechnoWand.","start_word":103,"end_word":109,"intents":[{"intent":"Discuss company","confidence_score":0.017932791}]},{"text":"Oh, Yes, for support. sir. No.","start_word":115,"end_word":120,"intents":[{"intent":"Provide support","confidence_score":0.08185854}]},{"text":"Thank you, sir. No problem. Take care.","start_word":161,"end_word":167,"intents":[{"intent":"Thank for assistance","confidence_score":0.0012413715}]}]},"sentiments":{"segments":[{"text":"Devon. Hello, Devon? Hello? Hi, sir. This is Abby calling from TechnoWand in Springfield, Brisbane. Is this mister Devin Watson in AOC Group? Yes. Sorry. Who yes. Speaking. Who are you? Sorry. Abby, sir. Abby from TechnoWand in Springfield, Brisbane. Actually, Danielle from TechnoWand asked me to reach out to you since we've spoken with you in the past. So we wanted to confirm if it's still the same interest or you're interested because I have a note here that you're coming up for an IT review towards the middle of this year, which is technically June. Sorry. IT So review. what yeah. What what company are you from? TechnoWand. Like, for TechnoWand. IT support. Oh, Yes, for support. sir. No. We we other than in house, so we're fine. That might have been So an far old one so or something good. like that someone had rung. Yeah.","start_word":0,"end_word":148,"sentiment":"neutral","sentiment_score":0.018488897010684013},{"text":"So far so good. All set, basically.","start_word":149,"end_word":155,"sentiment":"positive","sentiment_score":0.3653729557991028},{"text":"Yeah. Right? No problem. Alright.","start_word":156,"end_word":160,"sentiment":"neutral","sentiment_score":0.19906523823738095},{"text":"Thank you, sir.","start_word":161,"end_word":163,"sentiment":"positive","sentiment_score":0.4834291934967041},{"text":"No problem. 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