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Have I caught you in a bad timing?\n\nChannel 1: I'm I'm on the phone. Right? What what are you calling about?\n\nChannel 0: Oh, you're in the yeah. Because we actually have spoken a few months ago, and at the time, you were also busy, Don. So I sent you an email with some information about our compliance with the AI MDR platform. I\n\nChannel 1: Okay.\n\nChannel 0: just\n\nChannel 1: Now\n\nChannel 0: wanted to check on you, mate.\n\nChannel 1: if you put put put put put put the email back in my inbox and I'll I'll respond. I'll I'll we're just closing up,\n\nChannel 0: Alright.\n\nChannel 1: mate. But but but send me an email. Put on your mind. Cheers.","paragraphs":[{"sentences":[{"text":"Oh, hi, John.","start":3.1999998,"end":4.58,"sentiment":"neutral","sentiment_score":0.13809769848982492}],"sentiment":"neutral","sentiment_score":0.13809769848982492,"channel":0,"num_words":3,"start":3.1999998,"end":4.58},{"sentences":[{"text":"Yes.","start":5.12,"end":5.62,"sentiment":"neutral","sentiment_score":0.19702844321727753}],"sentiment":"neutral","sentiment_score":0.19702844321727753,"channel":1,"num_words":1,"start":5.12,"end":5.62},{"sentences":[{"text":"It's","start":5.52,"end":6.02,"sentiment":"neutral","sentiment_score":0.18770043551921844}],"sentiment":"neutral","sentiment_score":0.18770043551921844,"channel":0,"num_words":1,"start":5.52,"end":6.02},{"sentences":[{"text":"Okay.","start":6.0,"end":6.5,"sentiment":"neutral","sentiment_score":0.14018571376800537}],"sentiment":"neutral","sentiment_score":0.14018571376800537,"channel":1,"num_words":1,"start":6.0,"end":6.5},{"sentences":[{"text":"Andrew from Vigilance AI.","start":6.08,"end":7.68,"sentiment":"neutral","sentiment_score":0.07361862622201443},{"text":"Have I caught you in a bad timing?","start":7.68,"end":9.78,"sentiment":"negative","sentiment_score":-0.3999256305396557}],"sentiment":"neutral","sentiment_score":-0.2420775449524323,"channel":0,"num_words":12,"start":6.08,"end":9.78},{"sentences":[{"text":"I'm I'm on the phone.","start":10.639999,"end":11.759999,"sentiment":"neutral","sentiment_score":-0.27263042628765105},{"text":"Right?","start":11.759999,"end":12.24,"sentiment":"neutral","sentiment_score":-0.2060536593198776},{"text":"What what are you calling about?","start":12.24,"end":13.7,"sentiment":"neutral","sentiment_score":-0.2797141671180725}],"sentiment":"neutral","sentiment_score":-0.27062423278888065,"channel":1,"num_words":12,"start":10.639999,"end":13.7},{"sentences":[{"text":"Oh, you're in the yeah.","start":15.315,"end":16.835,"sentiment":"neutral","sentiment_score":-0.09629519656300545},{"text":"Because we actually have spoken a few months ago, and at the time, you were also busy, Don.","start":16.835,"end":22.515,"sentiment":"neutral","sentiment_score":-0.05511543258196778},{"text":"So I sent you an email with some information about our compliance with the AI MDR platform.","start":22.515,"end":27.575,"sentiment":"neutral","sentiment_score":0.09380793418077861},{"text":"I","start":28.33,"end":28.57,"sentiment":"neutral","sentiment_score":0.12264028191566469}],"sentiment":"neutral","sentiment_score":0.0059468632609379,"channel":0,"num_words":41,"start":15.315,"end":28.57},{"sentences":[{"text":"Okay.","start":28.44,"end":28.76,"sentiment":"neutral","sentiment_score":0.17498695850372314}],"sentiment":"neutral","sentiment_score":0.17498695850372314,"channel":1,"num_words":1,"start":28.44,"end":28.76},{"sentences":[{"text":"just","start":28.57,"end":28.81,"sentiment":"neutral","sentiment_score":0.12415510416030884}],"sentiment":"neutral","sentiment_score":0.12415510416030884,"channel":0,"num_words":1,"start":28.57,"end":28.81},{"sentences":[{"text":"Now","start":28.76,"end":29.26,"sentiment":"neutral","sentiment_score":0.14265787601470947}],"sentiment":"neutral","sentiment_score":0.14265787601470947,"channel":1,"num_words":1,"start":28.76,"end":29.26},{"sentences":[{"text":"wanted to check on you, mate.","start":28.81,"end":30.43,"sentiment":"neutral","sentiment_score":0.23680838694175085}],"sentiment":"neutral","sentiment_score":0.23680838694175085,"channel":0,"num_words":6,"start":28.81,"end":30.43},{"sentences":[{"text":"if you put put put put put put the email back in my inbox and I'll I'll respond.","start":31.56,"end":36.3,"sentiment":"neutral","sentiment_score":0.19104226347472933},{"text":"I'll I'll we're just closing up,","start":37.239998,"end":38.68,"sentiment":"neutral","sentiment_score":0.047228471065560974}],"sentiment":"neutral","sentiment_score":0.15508881537243724,"channel":1,"num_words":24,"start":31.56,"end":38.68},{"sentences":[{"text":"Alright.","start":38.65,"end":39.15,"sentiment":"neutral","sentiment_score":0.16057448089122772}],"sentiment":"neutral","sentiment_score":0.16057448089122772,"channel":0,"num_words":1,"start":38.65,"end":39.15},{"sentences":[{"text":"mate.","start":38.68,"end":39.0,"sentiment":"neutral","sentiment_score":0.1692240685224533},{"text":"But but but send me an email.","start":39.0,"end":40.2,"sentiment":"neutral","sentiment_score":0.10597400633352143},{"text":"Put on your mind.","start":40.2,"end":40.92,"sentiment":"neutral","sentiment_score":0.2218266874551773},{"text":"Cheers.","start":40.92,"end":41.42,"sentiment":"positive","sentiment_score":0.405531644821167}],"sentiment":"neutral","sentiment_score":0.16952926980761382,"channel":1,"num_words":13,"start":38.68,"end":41.42}]},"summary":{"result":"success","short":"An agent fromn AI calls a customer named John to check on him and asks about his timing. The agent mentions sending an email about compliance with the AI MDR platform and asks John to respond via email. The agent also mentions closing up and asks John to put the email on his inbox."},"intents":{"segments":[{"text":"So I sent you an email with some information about our compliance with the AI MDR platform. I Okay.","start_word":53,"end_word":71,"intents":[{"intent":"Update compliance documentation","confidence_score":0.0000030963934}]}]},"sentiments":{"segments":[{"text":"Oh, hi, John. Yes. It's Okay. Andrew from Vigilance AI.","start_word":0,"end_word":9,"sentiment":"neutral","sentiment_score":0.13029687106609344},{"text":"Have I caught you in a bad timing?","start_word":10,"end_word":17,"sentiment":"negative","sentiment_score":-0.4179016053676605},{"text":"I'm I'm on the phone. Right? What what are you calling about? Oh, you're in the yeah. Because we actually have spoken a few months ago, and at the time, you were also busy, Don. So I sent you an email with some information about our compliance with the AI MDR platform. I Okay. just Now wanted to check on you, mate. if you put put put put put put the email back in my inbox and I'll I'll respond. I'll I'll we're just closing up, Alright. mate. But but but send me an email. Put on your mind.","start_word":18,"end_word":116,"sentiment":"neutral","sentiment_score":0.03874773159623146},{"text":"Cheers.","start_word":117,"end_word":117,"sentiment":"positive","sentiment_score":0.5401977300643921}],"average":{"sentiment":"neutral","sentiment_score":0.03167209954097353}}}}