{"metadata":{"transaction_key":"deprecated","request_id":"019f81f0-eb39-75d3-a103-77f352c43b50","sha256":"39bd6ef8f7e799e6dd3e48a5bfe93ff0ab07e0677df6000f2e0fd4430faf1173","created":"2026-07-20T23:51:18.275Z","duration":7.6319375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":27},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Oh, you called Ali. Leave your name and number, and I'll give you a callback. Please leave a","confidence":0.97998047,"words":[{"word":"oh","start":2.56,"end":2.72,"confidence":0.80908203,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.2783808708190918},{"word":"you","start":2.72,"end":2.8799999,"confidence":0.9790039,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2359466552734375},{"word":"called","start":2.8799999,"end":3.28,"confidence":0.73339844,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.10801780223846436},{"word":"ali","start":3.28,"end":3.78,"confidence":0.8635254,"punctuated_word":"Ali.","sentiment":"neutral","sentiment_score":0.15772250294685364},{"word":"leave","start":3.84,"end":4.08,"confidence":0.97509766,"punctuated_word":"Leave","sentiment":"neutral","sentiment_score":-0.011790037155151367},{"word":"your","start":4.08,"end":4.16,"confidence":0.97998047,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.0937054306268692},{"word":"name","start":4.16,"end":4.3199997,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":0.054995253682136536},{"word":"and","start":4.3199997,"end":4.48,"confidence":0.9941406,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.06739945709705353},{"word":"number","start":4.48,"end":4.64,"confidence":0.7849121,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":-0.025790132582187653},{"word":"and","start":4.64,"end":4.72,"confidence":0.93847656,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0543246865272522},{"word":"i'll","start":4.72,"end":4.88,"confidence":0.97802734,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.03359542042016983},{"word":"give","start":4.88,"end":5.04,"confidence":0.9980469,"punctuated_word":"give","sentiment":"neutral","sentiment_score":-0.0830928236246109},{"word":"you","start":5.04,"end":5.2,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.04136034846305847},{"word":"a","start":5.2,"end":5.2799997,"confidence":0.9902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.18852585554122925},{"word":"callback","start":5.2799997,"end":5.7799997,"confidence":0.9916992,"punctuated_word":"callback.","sentiment":"neutral","sentiment_score":-0.07810233533382416},{"word":"please","start":6.56,"end":6.96,"confidence":0.9980469,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.19110238552093503},{"word":"leave","start":6.96,"end":7.12,"confidence":0.9892578,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.17354993522167206},{"word":"a","start":7.12,"end":7.62,"confidence":0.8613281,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.12483101338148116}],"paragraphs":{"transcript":"\nOh, you called Ali. Leave your name and number, and I'll give you a callback. Please leave a","paragraphs":[{"sentences":[{"text":"Oh, you called Ali.","start":2.56,"end":3.78,"sentiment":"neutral","sentiment_score":0.19501695781946182},{"text":"Leave your name and number, and I'll give you a callback.","start":3.84,"end":5.7799997,"sentiment":"neutral","sentiment_score":-0.03957094658504833},{"text":"Please leave a","start":6.56,"end":7.62,"sentiment":"neutral","sentiment_score":-0.1631611113746961}],"sentiment":"neutral","sentiment_score":-0.008038661960098475,"num_words":18,"start":2.56,"end":7.62}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Oh, you called Ali. Leave your name and number, and I'll give you a callback. Please leave a","paragraphs":[{"sentences":[{"text":"Oh, you called Ali.","start":2.56,"end":3.78,"sentiment":"neutral","sentiment_score":0.19501695781946182},{"text":"Leave your name and number, and I'll give you a callback.","start":3.84,"end":5.7799997,"sentiment":"neutral","sentiment_score":-0.03957094658504833},{"text":"Please leave a","start":6.56,"end":7.62,"sentiment":"neutral","sentiment_score":-0.1631611113746961}],"sentiment":"neutral","sentiment_score":-0.008038661960098475,"channel":1,"num_words":18,"start":2.56,"end":7.62}]},"summary":{"result":"success","short":"Oh, you called Ali. Leave your name and number, and I'll give you a callback. Please leave a"},"intents":{"segments":[{"text":"Leave your name and number, and I'll give you a callback.","start_word":4,"end_word":14,"intents":[{"intent":"Leave a message","confidence_score":0.11119324}]}]},"sentiments":{"segments":[{"text":"Oh, you called Ali. Leave your name and number, and I'll give you a callback. Please leave a","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":-0.014353553764522076}],"average":{"sentiment":"neutral","sentiment_score":-0.014353553454081215}}}}