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I can hear you. Unfortunately, Sam, the product you were after, Saks t one fifty centimeters, it's out of stock, and the estimated lead time is October 19. Yep. And one more thing, Sam, Like, we do have an alternative. Stack t one fifty centimeter equals to. Stack t one fifty centimeter equals to. It's an alternative for the product you were after, which is in stock. Yep. Yep. If you want, I can share you the information. I have got it in stock, and it can be delivered to you within one to two business days. Yep. No. That's in Sydney. The stock is in Sydney. Yep. Yeah. Sure. If you can, just let me know your email or email I should send it to. Sam dot mhmm. Mhmm. Mhmm. At? Mhmm. Cinto. Okay. From your Cinto. Alright. Gotcha. Sam.croll@realtinto.com. Alright. Gotcha. No worries, Sam. I'll send you over, and do let me know if that suits you. Alright. Thanks. Yes. 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No worries, Sam.\n\nI'll send you over, and do let me know if that suits you. Alright. Thanks. Yes. 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Sam speaking. Hello? Yes. Sorry. Can you say again? Yeah. Yeah. How'd you go? Yep. Can you hear me alright? Yeah. Okay. No worries. I'll just leave it then. Thanks a lot. What what was the other one? Sorry. Okay. Sorry. Is that a is that a longer cable, is it? Same cable, longer? Is that in Perth? In Sydney. Okay. That can be delivered. Yeah. Okay. Yeah. If you could put could you, yeah, please email me the the correct code and I'll I'll get it looked at? That'd be great. Yep. So yeah. So it's sam, s a m, dot crowl, c r o yep. C c r o, for Oscar, l l, @rioatriotinto.com. R I o t I n tin yeah. T o dot com. Yes. Yep. That's it. Yep. That'd be great. Thanks a lot. 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Sam speaking. Hello? Yes. Sorry.\n\nCan you say again? Yeah. Yeah. How'd you go? Yep.\n\nCan you hear me alright? Yeah. Okay. No worries. I'll just leave it then.\n\nThanks a lot. What what was the other one? Sorry. Okay. Sorry.\n\nIs that a is that a longer cable, is it? Same cable, longer? Is that in Perth? In Sydney. Okay.\n\nThat can be delivered. Yeah. Okay. Yeah. If you could put could you, yeah, please email me the the correct code and I'll I'll get it looked at?\n\nThat'd be great. Yep. So yeah. So it's sam, s a m, dot crowl, c r o yep. C c r o, for Oscar, l l, @rioatriotinto.com.\n\nR I o t I n tin yeah. T o dot com. Yes. Yep. That's it.\n\nYep. That'd be great. Thanks a lot. 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Sam speaking.\n\nChannel 0: Hello?\n\nChannel 1: Hello?\n\nChannel 0: Hello? Sam.\n\nChannel 1: Yes.\n\nChannel 0: Hello? Hi. Sam at the office. How are you, ma'am?\n\nChannel 1: Sorry. Can you say again?\n\nChannel 0: Hello? Sam, this is Ross with Techcom. Getting back to you regarding your inquiry for stack t one fifty centimeter.\n\nChannel 1: Yeah. Yeah. How'd you go?\n\nChannel 0: Hello?\n\nChannel 1: Yep. Can you hear me alright?\n\nChannel 0: Yep. I can hear you.\n\nChannel 1: Yeah.\n\nChannel 0: Unfortunately, Sam, the product you were after, Saks t one fifty centimeters, it's out of stock, and the estimated lead time is October 19.\n\nChannel 1: Okay. No worries. I'll just leave it then. Thanks a lot.\n\nChannel 0: Yep. And one more thing, Sam, Like, we do have an alternative. Stack t one fifty centimeter equals to.\n\nChannel 1: What what was the other one? Sorry.\n\nChannel 0: Stack t one fifty centimeter equals to. 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So it's sam, s a m, dot crowl, c\n\nChannel 0: Sam\n\nChannel 1: r o yep.\n\nChannel 0: dot mhmm.\n\nChannel 1: C c r o, for Oscar, l l,\n\nChannel 0: Mhmm. Mhmm.\n\nChannel 1: @rioatriotinto.com.\n\nChannel 0: At?\n\nChannel 1: R I o\n\nChannel 0: Mhmm.\n\nChannel 1: t I n\n\nChannel 0: Cinto.\n\nChannel 1: tin yeah. T o dot com.\n\nChannel 0: Okay. From your Cinto.\n\nChannel 1: Yes.\n\nChannel 0: Alright. Gotcha. Sam.croll@realtinto.com.\n\nChannel 1: Yep. That's it.\n\nChannel 0: Alright. Gotcha. No worries, Sam. I'll\n\nChannel 1: Yep.\n\nChannel 0: send you over, and do let me know if that suits you.\n\nChannel 1: That'd be great. Thanks a lot.\n\nChannel 0: Alright. Thanks. Yes. 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representative from Techcom calls a customer named Sam to discuss their inquiry for stack t one fifty centimeter. The product is out of stock and estimated to be available on October 19. The representative offers an alternative product called stack t one fifty centimeter, which is in stock and will be delivered within one to two business days. The customer is instructed to email the correct code for the replacement product."},"intents":{"segments":[{"text":"If you want, I can share you the information. I have got it in stock, and it can be delivered to you within one to two business days. Is that in Perth?","start_word":159,"end_word":190,"intents":[{"intent":"Confirm delivery","confidence_score":0.0004846462},{"intent":"Share information","confidence_score":0.044001903}]},{"text":"If you could put could you, yeah, please email me the the correct code and I'll I'll get it looked at? That'd be great.","start_word":212,"end_word":235,"intents":[{"intent":"Request code correction","confidence_score":0.0035350653}]}]},"sentiments":{"segments":[{"text":"Hello. Sam speaking. Hello? Hello? Hello? Sam. Yes. Hello? Hi. Sam at the office. How are you, ma'am? Sorry. Can you say again? Hello? Sam, this is Ross with Techcom. Getting back to you regarding your inquiry for stack t one fifty centimeter. Yeah. Yeah. How'd you go? Hello? Yep. Can you hear me alright? Yep. I can hear you. Yeah. Unfortunately, Sam, the product you were after, Saks t one fifty centimeters, it's out of stock, and the estimated lead time is October 19. Okay. No worries. I'll just leave it then.","start_word":0,"end_word":92,"sentiment":"neutral","sentiment_score":-0.037132859230041504},{"text":"Thanks a lot.","start_word":93,"end_word":95,"sentiment":"positive","sentiment_score":0.5997321009635925},{"text":"Yep. And one more thing, Sam, Like, we do have an alternative. Stack t one fifty centimeter equals to. What what was the other one? Sorry. Stack t one fifty centimeter equals to. It's an alternative for the product you were after, which is in stock. Okay. Sorry. Is that a is that Yep. a longer cable, is it? Same cable, longer? Yep. If you want, I can share you the information. I have got it in stock, and it can be delivered to you within one to two business days. Is that in Perth? Yep. No. That's in Sydney. In Sydney. Okay. The stock That can is be in delivered. Sydney. Yep. Yeah. Okay. Yeah. If you could put could you, yeah, please email me the the correct code and I'll I'll get it looked at?","start_word":96,"end_word":232,"sentiment":"neutral","sentiment_score":0.04276777374265838},{"text":"That'd be great.","start_word":233,"end_word":235,"sentiment":"positive","sentiment_score":0.5211471319198608},{"text":"Yeah. Sure. If you can, just let me know your email or email Yep. I So should send it to. yeah. So it's sam, s a m, dot crowl, c Sam r o yep. dot mhmm. C c r o, for Oscar, l l, Mhmm. Mhmm. @rioatriotinto.com. At? R I o Mhmm. t I n Cinto. tin yeah. T o dot com. Okay. From your Cinto. Yes. Alright. Gotcha. Sam.croll@realtinto.com. Yep. That's it. Alright. Gotcha. No worries, Sam. I'll Yep. send you over, and do let me know if that suits you.","start_word":236,"end_word":327,"sentiment":"neutral","sentiment_score":0.05304321274161339},{"text":"That'd be great. Thanks a lot. Alright. Thanks.","start_word":328,"end_word":335,"sentiment":"positive","sentiment_score":0.5919772386550903},{"text":"Yes. Bye. Yep.","start_word":336,"end_word":338,"sentiment":"neutral","sentiment_score":0.17597055435180664}],"average":{"sentiment":"neutral","sentiment_score":0.05217088602356992}}}}