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Good afternoon. I'm looking for Tim.\n\nChannel 1: Are you looking for Tim?\n\nChannel 0: Yes. Tim's Crossweller.\n\nChannel 1: Okay. May I advise you who's calling?\n\nChannel 0: Mary from Baylands AI.\n\nChannel 1: Vigilance AI.\n\nChannel 0: Yes.\n\nChannel 1: Okay, Mary. May I have your last name, please?\n\nChannel 0: Garcia, g a r c I a.\n\nChannel 1: Okay. Where are you located? Melbourne, Sydney, or Brisbane?\n\nChannel 0: Sydney.\n\nChannel 1: Sydney. Okay. And may I ask the reason for your call?\n\nChannel 0: We are going to present cybersecurity with him.\n\nChannel 1: Okay. Cybersecurity. Okay. Just give me a moment. I'll try and transfer your call across to him.\n\nChannel 0: Thank you.\n\nChannel 1: Okay. Sorry. Just before you go, may I have your best contact number, please, Mary?\n\nChannel 0: Sure. It's 04\n\nChannel 1: Yes?\n\nChannel 0: 6\n\nChannel 1: Yes.\n\nChannel 0: 93\n\nChannel 1: Yes.\n\nChannel 0: 651\n\nChannel 1: Yes.\n\nChannel 0: 51.\n\nChannel 1: Okay. 0 0469365151.\n\nChannel 0: That's right.\n\nChannel 1: Okay. Just give me a moment. I'll put you on hold, and I'll transfer you across the team.\n\nChannel 0: Sure. Thank you.\n\nChannel 1: Hi, Mary. Tim is not available right now. The call is going through to his voice mail. I'll be happy to\n\nChannel 0: Mhmm.\n\nChannel 1: leave a message for him to call you back.\n\nChannel 0: I see. And no worries. Maybe I'll just drop an email to him. Thank you.\n\nChannel 1: Okay. Thank you so much.\n\nChannel 0: Mhmm. Bye.\n\nChannel 1: Bye bye.","paragraphs":[{"sentences":[{"text":"Yes.","start":11.759999,"end":12.16,"sentiment":"neutral","sentiment_score":0.1755087673664093},{"text":"Good afternoon.","start":12.16,"end":13.139999,"sentiment":"positive","sentiment_score":0.35015009343624115},{"text":"I'm looking for Tim.","start":13.2,"end":14.5,"sentiment":"neutral","sentiment_score":0.12524639815092087}],"sentiment":"neutral","sentiment_score":0.196684935263225,"channel":0,"num_words":7,"start":11.759999,"end":14.5},{"sentences":[{"text":"Are you looking for Tim?","start":18.335,"end":19.955,"sentiment":"neutral","sentiment_score":0.05595104098320007}],"sentiment":"neutral","sentiment_score":0.05595104098320007,"channel":1,"num_words":5,"start":18.335,"end":19.955},{"sentences":[{"text":"Yes.","start":20.785,"end":21.285,"sentiment":"neutral","sentiment_score":0.045630402863025665},{"text":"Tim's 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Mary leaves a message for Tim to call her back regarding cybersecurity and is transferred to Tim's voicemail. She also mentions that she will send an email to Tim."},"intents":{"segments":[{"text":"We are going to present cybersecurity with him. Okay. Cybersecurity.","start_word":66,"end_word":75,"intents":[{"intent":"Inform tim about cybersecurity","confidence_score":0.00038920727}]},{"text":"Just give me a moment. I'll try and transfer your call across to him. Thank you. Okay. Sorry.","start_word":77,"end_word":94,"intents":[{"intent":"Transfer call","confidence_score":0.2164601}]},{"text":"Just before you go, may I have your best contact number, please, Mary? Sure.","start_word":95,"end_word":108,"intents":[{"intent":"Provide contact number","confidence_score":0.10428985}]},{"text":"Hi, Mary. Tim is not available right now. The call is going through to his voice mail. I'll be happy to Mhmm. leave a message for him to call you back. 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Okay. 0 0469365151. That's right. Okay. Just give me a moment. I'll put you on hold, and I'll transfer you across the team. Sure.","start_word":3,"end_word":142,"sentiment":"neutral","sentiment_score":0.04145720228552818},{"text":"Thank you.","start_word":143,"end_word":144,"sentiment":"positive","sentiment_score":0.33650311827659607},{"text":"Hi, Mary. Tim is not available right now. The call is going through to his voice mail. I'll be happy to Mhmm. leave a message for him to call you back. I see. And no worries. Maybe I'll just drop an email to him.","start_word":145,"end_word":188,"sentiment":"neutral","sentiment_score":0.07884114980697632},{"text":"Thank you. Okay. Thank you so much.","start_word":189,"end_word":195,"sentiment":"positive","sentiment_score":0.5194426774978638},{"text":"Mhmm. Bye. Bye bye.","start_word":196,"end_word":199,"sentiment":"neutral","sentiment_score":0.2060118317604065}],"average":{"sentiment":"neutral","sentiment_score":0.07639579531512683}}}}