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Wade. It's Larissa from Oakview Financial. I realized that I hadn't heard from you all day, and I realized that we didn't really set a parameter whether I was gonna call you or you were gonna call me. I was hoping to reach out and get you now. I sent you a quick email.\n\nI'm sending one right now. Please feel free to respond and just give me a time, and I can give you a call tomorrow. So sorry. I should have thought about setting up a time to give you a call today. The office is closed.\n\nI'm just crazy and staying back, so you won't be able to give me a return call, but please feel free to flick me an email. Thank you. I'll talk soon. Bye.","paragraphs":[{"sentences":[{"text":"Hi, Wade.","start":6.16,"end":7.12,"sentiment":"neutral","sentiment_score":0.10904372856020927},{"text":"It's Larissa from Oakview Financial.","start":7.12,"end":9.139999,"sentiment":"neutral","sentiment_score":0.12465105354785919},{"text":"I realized that I hadn't heard from you all day, and I realized that we didn't really set a parameter whether I was gonna call you or you were gonna call me.","start":9.5199995,"end":17.055,"sentiment":"neutral","sentiment_score":-0.16906280885450542},{"text":"I was hoping to reach out and get you now.","start":17.355,"end":19.455,"sentiment":"neutral","sentiment_score":0.2476658046245575},{"text":"I sent you a quick email.","start":19.675,"end":21.134998,"sentiment":"neutral","sentiment_score":0.1460131953159968}],"sentiment":"neutral","sentiment_score":-0.022107817097143694,"num_words":55,"start":6.16,"end":21.134998},{"sentences":[{"text":"I'm sending one right now.","start":21.195,"end":22.974998,"sentiment":"neutral","sentiment_score":0.1419685810804367},{"text":"Please feel free to respond and just give me a time, and I can give you a call tomorrow.","start":23.595,"end":28.77,"sentiment":"neutral","sentiment_score":0.22431541587177076},{"text":"So sorry.","start":29.470001,"end":29.95,"sentiment":"neutral","sentiment_score":-0.2237371951341629},{"text":"I should have thought about setting up a time to give you a call today.","start":29.95,"end":32.690002,"sentiment":"neutral","sentiment_score":-0.3270813753207525},{"text":"The office is closed.","start":33.15,"end":34.37,"sentiment":"negative","sentiment_score":-0.5676897317171097}],"sentiment":"neutral","sentiment_score":-0.058947069777382746,"num_words":45,"start":21.195,"end":34.37},{"sentences":[{"text":"I'm just crazy and staying back, so you won't be able to give me a return call, but please feel free to flick me an email.","start":34.83,"end":42.06687,"sentiment":"neutral","sentiment_score":-0.29965440126565784},{"text":"Thank you.","start":42.126873,"end":42.766872,"sentiment":"positive","sentiment_score":0.42736034095287323},{"text":"I'll talk soon.","start":42.766872,"end":43.726875,"sentiment":"neutral","sentiment_score":0.23483096559842428},{"text":"Bye.","start":43.726875,"end":44.226875,"sentiment":"neutral","sentiment_score":0.07486088573932648}],"sentiment":"neutral","sentiment_score":-0.1924043740145862,"num_words":32,"start":34.83,"end":44.226875}]}}]},{"alternatives":[{"transcript":"You've called Wade from Rolling Bearings West Geelong. Please leave a message.","confidence":0.9966855,"words":[{"word":"you've","start":0.24,"end":0.48,"confidence":0.99635977,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.018542811274528503},{"word":"called","start":0.48,"end":0.88,"confidence":0.99961495,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.017431357875466347},{"word":"wade","start":0.88,"end":1.1999999,"confidence":0.9945352,"punctuated_word":"Wade","sentiment":"neutral","sentiment_score":0.01860680431127548},{"word":"from","start":1.1999999,"end":1.4399999,"confidence":0.99962616,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.048175375908613205},{"word":"rolling","start":1.4399999,"end":1.76,"confidence":0.99379647,"punctuated_word":"Rolling","sentiment":"neutral","sentiment_score":0.023708626627922055},{"word":"bearings","start":1.76,"end":2.24,"confidence":0.9319366,"punctuated_word":"Bearings","sentiment":"neutral","sentiment_score":0.024785678833723068},{"word":"west","start":2.24,"end":2.48,"confidence":0.9857336,"punctuated_word":"West","sentiment":"neutral","sentiment_score":0.026976142078638077},{"word":"geelong","start":2.48,"end":2.98,"confidence":0.9966855,"punctuated_word":"Geelong.","sentiment":"neutral","sentiment_score":0.02449299767613411},{"word":"please","start":3.1999998,"end":3.52,"confidence":0.9997948,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.0021851342171430588},{"word":"leave","start":3.52,"end":3.76,"confidence":0.9998516,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.009432783350348473},{"word":"a","start":3.76,"end":3.9199998,"confidence":0.9961228,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.00925240572541952},{"word":"message","start":3.9199998,"end":4.42,"confidence":0.99974453,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":0.017069635912775993}],"paragraphs":{"transcript":"\nYou've called Wade from Rolling Bearings West Geelong. Please leave a message.","paragraphs":[{"sentences":[{"text":"You've called Wade from Rolling Bearings West Geelong.","start":0.24,"end":2.98,"sentiment":"neutral","sentiment_score":0.025339974323287606},{"text":"Please leave a message.","start":3.1999998,"end":4.42,"sentiment":"neutral","sentiment_score":0.009484989801421762}],"sentiment":"neutral","sentiment_score":0.020054979482665658,"num_words":12,"start":0.24,"end":4.42}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You've called Wade from Rolling Bearings West Geelong. Please leave a message.\n\nChannel 0: Hi, Wade. It's Larissa from Oakview Financial. I realized that I hadn't heard from you all day, and I realized that we didn't really set a parameter whether I was gonna call you or you were gonna call me. I was hoping to reach out and get you now. I sent you a quick email.\n\nI'm sending one right now. Please feel free to respond and just give me a time, and I can give you a call tomorrow. So sorry. I should have thought about setting up a time to give you a call today. The office is closed.\n\nI'm just crazy and staying back, so you won't be able to give me a return call, but please feel free to flick me an email. Thank you. I'll talk soon. Bye.","paragraphs":[{"sentences":[{"text":"You've called Wade from Rolling Bearings West Geelong.","start":0.24,"end":2.98,"sentiment":"neutral","sentiment_score":0.025339974323287606},{"text":"Please leave a message.","start":3.1999998,"end":4.42,"sentiment":"neutral","sentiment_score":0.009484989801421762}],"sentiment":"neutral","sentiment_score":0.020054979482665658,"channel":1,"num_words":12,"start":0.24,"end":4.42},{"sentences":[{"text":"Hi, Wade.","start":6.16,"end":7.12,"sentiment":"neutral","sentiment_score":0.10904372856020927},{"text":"It's Larissa from Oakview Financial.","start":7.12,"end":9.139999,"sentiment":"neutral","sentiment_score":0.12465105354785919},{"text":"I realized that I hadn't heard from you all day, and I realized that we didn't really set a parameter whether I was gonna call you or you were gonna call me.","start":9.5199995,"end":17.055,"sentiment":"neutral","sentiment_score":-0.16906280885450542},{"text":"I was hoping to reach out and get you now.","start":17.355,"end":19.455,"sentiment":"neutral","sentiment_score":0.2476658046245575},{"text":"I sent you a quick email.","start":19.675,"end":21.134998,"sentiment":"neutral","sentiment_score":0.1460131953159968}],"sentiment":"neutral","sentiment_score":-0.022107817097143694,"channel":0,"num_words":55,"start":6.16,"end":21.134998},{"sentences":[{"text":"I'm sending one right now.","start":21.195,"end":22.974998,"sentiment":"neutral","sentiment_score":0.1419685810804367},{"text":"Please feel free to respond and just give me a time, and I can give you a call tomorrow.","start":23.595,"end":28.77,"sentiment":"neutral","sentiment_score":0.22431541587177076},{"text":"So sorry.","start":29.470001,"end":29.95,"sentiment":"neutral","sentiment_score":-0.2237371951341629},{"text":"I should have thought about setting up a time to give you a call today.","start":29.95,"end":32.690002,"sentiment":"neutral","sentiment_score":-0.3270813753207525},{"text":"The office is closed.","start":33.15,"end":34.37,"sentiment":"negative","sentiment_score":-0.5676897317171097}],"sentiment":"neutral","sentiment_score":-0.058947069777382746,"channel":0,"num_words":45,"start":21.195,"end":34.37},{"sentences":[{"text":"I'm just crazy and staying back, so you won't be able to give me a return call, but please feel free to flick me an email.","start":34.83,"end":42.06687,"sentiment":"neutral","sentiment_score":-0.29965440126565784},{"text":"Thank you.","start":42.126873,"end":42.766872,"sentiment":"positive","sentiment_score":0.42736034095287323},{"text":"I'll talk soon.","start":42.766872,"end":43.726875,"sentiment":"neutral","sentiment_score":0.23483096559842428},{"text":"Bye.","start":43.726875,"end":44.226875,"sentiment":"neutral","sentiment_score":0.07486088573932648}],"sentiment":"neutral","sentiment_score":-0.1924043740145862,"channel":0,"num_words":32,"start":34.83,"end":44.226875}]},"summary":{"result":"success","short":"Larissa from Oakview Financial calls Wade from Rolling Bearings West Geelong and apologizes for not being able to reach him earlier. She sends him a message and asks him to respond via email so she can call him tomorrow. She apologizes for the inconvenience and assures him that she will respond to his email and call him back."},"intents":{"segments":[{"text":"I should have thought about setting up a time to give you a call today.","start_word":93,"end_word":107,"intents":[{"intent":"Schedule a call","confidence_score":0.0050682123}]}]},"sentiments":{"segments":[{"text":"You've called Wade from Rolling Bearings West Geelong. Please leave a message. Hi, Wade. It's Larissa from Oakview Financial. I realized that I hadn't heard from you all day, and I realized that we didn't really set a parameter whether I was gonna call you or you were gonna call me. I was hoping to reach out and get you now. I sent you a quick email. I'm sending one right now. Please feel free to respond and just give me a time, and I can give you a call tomorrow. So sorry. I should have thought about setting up a time to give you a call today.","start_word":0,"end_word":107,"sentiment":"neutral","sentiment_score":-0.009302106685936453},{"text":"The office is closed.","start_word":108,"end_word":111,"sentiment":"negative","sentiment_score":-0.5587090849876404},{"text":"I'm just crazy and staying back, so you won't be able to give me a return call, but please feel free to flick me an email.","start_word":112,"end_word":137,"sentiment":"neutral","sentiment_score":-0.3236905038356781},{"text":"Thank you.","start_word":138,"end_word":139,"sentiment":"positive","sentiment_score":0.41149577498435974},{"text":"I'll talk soon. Bye.","start_word":140,"end_word":143,"sentiment":"neutral","sentiment_score":0.18073780834674835}],"average":{"sentiment":"neutral","sentiment_score":-0.06346229093158665}}}}