{"metadata":{"transaction_key":"deprecated","request_id":"019eddcc-0db3-7aa3-83f9-97334f5cc07d","sha256":"e8008b4d07484c6db8b4dccd2c9c9fc5bb4a9a73e8320888298d532c93adb219","created":"2026-06-19T02:53:19.087Z","duration":14.543938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":16,"output_tokens":16},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":16,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Record your message and press hash, or press star to contact the operator.","confidence":1.0,"words":[{"word":"record","start":0.79999995,"end":1.1999999,"confidence":0.9892578,"punctuated_word":"Record","sentiment":"neutral","sentiment_score":-0.2382652461528778},{"word":"your","start":1.1999999,"end":1.4399999,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.23427239060401917},{"word":"message","start":1.4399999,"end":1.92,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.2273820787668228},{"word":"and","start":1.92,"end":2.24,"confidence":0.9243164,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.16054141521453855},{"word":"press","start":2.24,"end":2.6399999,"confidence":1.0,"punctuated_word":"press","sentiment":"negative","sentiment_score":-0.3385293483734131},{"word":"hash","start":2.6399999,"end":3.1399999,"confidence":0.80908203,"punctuated_word":"hash,","sentiment":"neutral","sentiment_score":-0.20930254459381104},{"word":"or","start":3.28,"end":3.6,"confidence":1.0,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.32104426622390747},{"word":"press","start":3.6,"end":4.0,"confidence":1.0,"punctuated_word":"press","sentiment":"neutral","sentiment_score":-0.23407608270645144},{"word":"star","start":4.0,"end":4.3199997,"confidence":0.9970703,"punctuated_word":"star","sentiment":"neutral","sentiment_score":-0.28007522225379944},{"word":"to","start":4.3199997,"end":4.56,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.3903590440750122},{"word":"contact","start":4.56,"end":4.96,"confidence":1.0,"punctuated_word":"contact","sentiment":"negative","sentiment_score":-0.500440776348114},{"word":"the","start":4.96,"end":5.2,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.30534395575523376},{"word":"operator","start":5.2,"end":5.7,"confidence":1.0,"punctuated_word":"operator.","sentiment":"neutral","sentiment_score":-0.1568295955657959}],"paragraphs":{"transcript":"\nRecord your message and press hash, or press star to contact the operator.","paragraphs":[{"sentences":[{"text":"Record your message and press hash, or press star to contact the operator.","start":0.79999995,"end":5.7,"sentiment":"neutral","sentiment_score":-0.27665092051029205}],"sentiment":"neutral","sentiment_score":-0.27665092051029205,"num_words":13,"start":0.79999995,"end":5.7}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Record your message and press hash, or press star to contact the operator.","paragraphs":[{"sentences":[{"text":"Record your message and press hash, or press star to contact the operator.","start":0.79999995,"end":5.7,"sentiment":"neutral","sentiment_score":-0.27665092051029205}],"sentiment":"neutral","sentiment_score":-0.27665092051029205,"channel":1,"num_words":13,"start":0.79999995,"end":5.7}]},"summary":{"result":"success","short":"Record your message and press hash, or press star to contact the operator."},"intents":{"segments":[{"text":"Record your message and press hash, or press star to contact the operator.","start_word":1,"end_word":13,"intents":[{"intent":"Inform about message recording and selection","confidence_score":0.000005516274}]}]},"sentiments":{"segments":[{"text":"Record your message and press hash, or press star to contact the operator.","start_word":0,"end_word":12,"sentiment":"neutral","sentiment_score":-0.26970410346984863}],"average":{"sentiment":"neutral","sentiment_score":-0.26970410346984863}}}}