{"metadata":{"transaction_key":"deprecated","request_id":"01a0b1e3-0313-7ca3-9026-f55cdb5813e2","sha256":"133a6ccb221f21a24556f741e4a67a319b5242751123b92f47ebe0c0f56f11d6","created":"2026-09-18T00:20:40.595Z","duration":7.3439374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":27},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hello. You've reached mailbox of Bill Rolster. I'm not available at the moment, but if you could","confidence":0.99316406,"words":[{"word":"hello","start":2.1599998,"end":2.56,"confidence":0.94506836,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.06268441677093506},{"word":"you've","start":2.56,"end":2.8799999,"confidence":0.9753418,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.042759232223033905},{"word":"reached","start":2.8799999,"end":3.1999998,"confidence":0.99609375,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.002686120569705963},{"word":"mailbox","start":3.1999998,"end":3.6999998,"confidence":0.44995117,"punctuated_word":"mailbox","sentiment":"neutral","sentiment_score":0.03008045256137848},{"word":"of","start":3.84,"end":4.24,"confidence":0.9921875,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.06127052754163742},{"word":"bill","start":4.24,"end":4.48,"confidence":0.66308594,"punctuated_word":"Bill","sentiment":"neutral","sentiment_score":0.13136374950408936},{"word":"rolster","start":4.48,"end":4.98,"confidence":0.60601807,"punctuated_word":"Rolster.","sentiment":"neutral","sentiment_score":0.02572217397391796},{"word":"i'm","start":5.04,"end":5.2799997,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.43628567457199097},{"word":"not","start":5.2799997,"end":5.44,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.5136047601699829},{"word":"available","start":5.44,"end":5.94,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.47077128291130066},{"word":"at","start":6.0,"end":6.08,"confidence":0.98535156,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.48824331164360046},{"word":"the","start":6.08,"end":6.16,"confidence":0.9980469,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.543334424495697},{"word":"moment","start":6.16,"end":6.48,"confidence":0.8137207,"punctuated_word":"moment,","sentiment":"negative","sentiment_score":-0.4201759696006775},{"word":"but","start":6.48,"end":6.72,"confidence":0.99902344,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.1852028965950012},{"word":"if","start":6.72,"end":6.8799996,"confidence":0.9980469,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.17070922255516052},{"word":"you","start":6.8799996,"end":7.04,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.16330575942993164},{"word":"could","start":7.04,"end":7.3439374,"confidence":0.99316406,"punctuated_word":"could","sentiment":"neutral","sentiment_score":-0.1050928235054016}],"paragraphs":{"transcript":"\nHello. You've reached mailbox of Bill Rolster. I'm not available at the moment, but if you could","paragraphs":[{"sentences":[{"text":"Hello.","start":2.1599998,"end":2.56,"sentiment":"neutral","sentiment_score":0.06268441677093506},{"text":"You've reached mailbox of Bill Rolster.","start":2.56,"end":4.98,"sentiment":"neutral","sentiment_score":0.04898037606229385},{"text":"I'm not available at the moment, but if you could","start":5.04,"end":7.3439374,"sentiment":"negative","sentiment_score":-0.34967261254787446}],"sentiment":"neutral","sentiment_score":-0.18471526190200271,"num_words":17,"start":2.1599998,"end":7.3439374}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. You've reached mailbox of Bill Rolster. I'm not available at the moment, but if you could","paragraphs":[{"sentences":[{"text":"Hello.","start":2.1599998,"end":2.56,"sentiment":"neutral","sentiment_score":0.06268441677093506},{"text":"You've reached mailbox of Bill Rolster.","start":2.56,"end":4.98,"sentiment":"neutral","sentiment_score":0.04898037606229385},{"text":"I'm not available at the moment, but if you could","start":5.04,"end":7.3439374,"sentiment":"negative","sentiment_score":-0.34967261254787446}],"sentiment":"neutral","sentiment_score":-0.18471526190200271,"channel":1,"num_words":17,"start":2.1599998,"end":7.3439374}]},"summary":{"result":"success","short":"Hello. You've reached mailbox of Bill Rolster. I'm not available at the moment, but if you could"},"intents":{"segments":[{"text":"You've reached mailbox of Bill Rolster.","start_word":1,"end_word":6,"intents":[{"intent":"Verify identity","confidence_score":0.00009939324}]}]},"sentiments":{"segments":[{"text":"Hello. You've reached mailbox of Bill Rolster.","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":0.04476431384682655},{"text":"I'm not available at the moment, but if you could","start_word":7,"end_word":16,"sentiment":"negative","sentiment_score":-0.3610360324382782}],"average":{"sentiment":"neutral","sentiment_score":-0.16565068562825522}}}}