{"metadata":{"transaction_key":"deprecated","request_id":"01a0d5c1-d9b1-7f31-8a53-3741980adb9b","sha256":"34692282cb447fcb630a37f6b413b4d2a68bbb8793317a1a96caae4e1979be5c","created":"2026-09-24T23:30:47.054Z","duration":5.3279376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":21},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Your call has been forwarded to voice mail. The person you are trying to reach is not available.","confidence":1.0,"words":[{"word":"your","start":0.08,"end":0.32,"confidence":0.98828125,"punctuated_word":"Your","sentiment":"negative","sentiment_score":-0.8711618781089783},{"word":"call","start":0.32,"end":0.48,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.8588535785675049},{"word":"has","start":0.48,"end":0.71999997,"confidence":1.0,"punctuated_word":"has","sentiment":"negative","sentiment_score":-0.9144432544708252},{"word":"been","start":0.71999997,"end":0.96,"confidence":1.0,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.9139522910118104},{"word":"forwarded","start":0.96,"end":1.4399999,"confidence":1.0,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.9050418138504028},{"word":"to","start":1.4399999,"end":1.68,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.9071359038352966},{"word":"voice","start":1.68,"end":1.92,"confidence":0.9951172,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.8962260484695435},{"word":"mail","start":1.92,"end":2.42,"confidence":0.9995117,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.8952639102935791},{"word":"the","start":2.48,"end":2.6399999,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.9068137407302856},{"word":"person","start":2.6399999,"end":2.96,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8946103453636169},{"word":"you","start":2.96,"end":3.12,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.9174248576164246},{"word":"are","start":3.12,"end":3.28,"confidence":0.8833008,"punctuated_word":"are","sentiment":"negative","sentiment_score":-0.9184634685516356},{"word":"trying","start":3.28,"end":3.52,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.928123652935028},{"word":"to","start":3.52,"end":3.6799998,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.9116622805595398},{"word":"reach","start":3.6799998,"end":4.0,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.900702953338623},{"word":"is","start":4.0,"end":4.16,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9267035126686096},{"word":"not","start":4.16,"end":4.3199997,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.9190039038658142},{"word":"available","start":4.3199997,"end":4.8199997,"confidence":0.9794922,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.6001882553100586}],"paragraphs":{"transcript":"\nYour call has been forwarded to voice mail. The person you are trying to reach is not available.","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.08,"end":2.42,"sentiment":"negative","sentiment_score":-0.8952598348259926},{"text":"The person you are trying to reach is not available.","start":2.48,"end":4.8199997,"sentiment":"negative","sentiment_score":-0.8823696970939636}],"sentiment":"negative","sentiment_score":-0.8880986471970876,"num_words":18,"start":0.08,"end":4.8199997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Your call has been forwarded to voice mail. The person you are trying to reach is not available.","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.08,"end":2.42,"sentiment":"negative","sentiment_score":-0.8952598348259926},{"text":"The person you are trying to reach is not available.","start":2.48,"end":4.8199997,"sentiment":"negative","sentiment_score":-0.8823696970939636}],"sentiment":"negative","sentiment_score":-0.8880986471970876,"channel":1,"num_words":18,"start":0.08,"end":4.8199997}]},"summary":{"result":"success","short":"Your call has been forwarded to voice mail. The person you are trying to reach is not available."},"intents":{"segments":[{"text":"The person you are trying to reach is not available.","start_word":8,"end_word":17,"intents":[{"intent":"Notify unavailability","confidence_score":0.3055878}]}]},"sentiments":{"segments":[{"text":"Your call has been forwarded to voice mail. The person you are trying to reach is not available.","start_word":0,"end_word":17,"sentiment":"negative","sentiment_score":-0.9028741121292114}],"average":{"sentiment":"negative","sentiment_score":-0.9028740837460472}}}}