{"metadata":{"transaction_key":"deprecated","request_id":"2aa50f3a-a4dc-4efb-bcdd-0af83b227062","sha256":"9d15ff749040d396cd6f70b5844a03847e162af8378e10202c2908cd96bf9d25","created":"2026-02-27T02:26:16.021Z","duration":6.4079375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":18},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"That's alright. I missed this call. Goodbye. Bye.","confidence":0.7290987,"words":[{"word":"that's","start":0.48,"end":0.98,"confidence":0.6386241,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.17922675609588623},{"word":"alright","start":2.56,"end":2.8,"confidence":0.7290987,"punctuated_word":"alright.","sentiment":"neutral","sentiment_score":0.2599775195121765},{"word":"i","start":2.8,"end":2.8799999,"confidence":0.1642331,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.36986279487609863},{"word":"missed","start":2.8799999,"end":3.1999998,"confidence":0.43460423,"punctuated_word":"missed","sentiment":"negative","sentiment_score":-0.4814121425151825},{"word":"this","start":3.1999998,"end":3.28,"confidence":0.44377774,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.30478787422180176},{"word":"call","start":3.28,"end":3.6,"confidence":0.9984344,"punctuated_word":"call.","sentiment":"neutral","sentiment_score":-0.2630060315132141},{"word":"goodbye","start":3.6,"end":4.1,"confidence":0.99498594,"punctuated_word":"Goodbye.","sentiment":"neutral","sentiment_score":-0.0478719063103199},{"word":"bye","start":5.7599998,"end":6.2599998,"confidence":0.9198699,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.024163423106074333}],"paragraphs":{"transcript":"\nThat's alright. I missed this call. Goodbye. Bye.","paragraphs":[{"sentences":[{"text":"That's alright.","start":0.48,"end":2.8,"sentiment":"neutral","sentiment_score":0.21960213780403137},{"text":"I missed this call.","start":2.8,"end":3.6,"sentiment":"negative","sentiment_score":-0.35476721078157425},{"text":"Goodbye.","start":3.6,"end":4.1,"sentiment":"neutral","sentiment_score":-0.0478719063103199},{"text":"Bye.","start":5.7599998,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.024163423106074333}],"sentiment":"neutral","sentiment_score":-0.12544663134030998,"num_words":8,"start":0.48,"end":6.2599998}]}}]},{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]}],"paragraphs":{"transcript":"\nChannel 0: That's alright. I missed this call. Goodbye. Bye.","paragraphs":[{"sentences":[{"text":"That's alright.","start":0.48,"end":2.8,"sentiment":"neutral","sentiment_score":0.21960213780403137},{"text":"I missed this call.","start":2.8,"end":3.6,"sentiment":"negative","sentiment_score":-0.35476721078157425},{"text":"Goodbye.","start":3.6,"end":4.1,"sentiment":"neutral","sentiment_score":-0.0478719063103199},{"text":"Bye.","start":5.7599998,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.024163423106074333}],"sentiment":"neutral","sentiment_score":-0.12544663134030998,"channel":0,"num_words":8,"start":0.48,"end":6.2599998}]},"summary":{"result":"success","short":"That's alright. I missed this call. Goodbye. Bye."},"intents":{"segments":[{"text":"Goodbye. Bye.","start_word":6,"end_word":7,"intents":[{"intent":"Clarify communication","confidence_score":0.03212285}]}]},"sentiments":{"segments":[{"text":"That's alright.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.21960213780403137},{"text":"I missed this call.","start_word":2,"end_word":5,"sentiment":"negative","sentiment_score":-0.33641502261161804},{"text":"Goodbye. Bye.","start_word":6,"end_word":7,"sentiment":"neutral","sentiment_score":-0.012631150893867016}],"average":{"sentiment":"neutral","sentiment_score":-0.02516001131799486}}}}