{"metadata":{"transaction_key":"deprecated","request_id":"a927d5d2-fb4f-4501-9bcf-607cab1e67fd","sha256":"4f74aff7ffa9c81e4ea64a19b32f977f6b7bbf7066249dd2a0a594b2584fa8e4","created":"2026-03-12T00:00:44.684Z","duration":581.90393,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":2379,"output_tokens":79},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":2726,"output_tokens":2732},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":2726,"output_tokens":210}},"results":{"channels":[{"alternatives":[{"transcript":"Hi, Zoran. You've come through to Kyle. How are you this morning? Yeah. Not too bad at all. Thanks for asking. Yeah. Not a problem at all, Zoran. Just give me a second to to log in. In regards? In regards to the trades, it's obviously a part of the the investment committee that make the the trades. So I'll double check and see if the trades have already been listed, and then I'll double check to see. So I believe the trades so just given the fact that it obviously takes time to sell down, I believe they were made yesterday. I'll have to confirm the daytime. It just takes the time to do the sell and rebuy. So given that Benlong has the underlying asset that was on that trading hold, it may just take up to a a few weeks, unfortunately, just given the the fact that they do have to give you a fair market value for that underlying asset. So I can put a reminder in my calendar next week to review it again for you, and I'll follow-up with the investment committee there to see how long the estimated wait time is for that, and I can give you an update next week. So so with that, that's just the the asset and the time it can take to to sell down. As I said, I can't sort of tell you the exact time frames because I'm I would just be, like, making it figure it up on the spot, but I can consult with the investing committee there and double check to see how long the estimated time is for that. But, yeah, just given the fact that they've got to give you a fair market value for that Benelung one, the other ones might take less time, but it could take, yeah, a little bit to be out of some so that corporate travel, the trading hold, the underlying asset, if they're not allowing trades to go through with that, Benelon basically have to give you a fair market value for that asset when selling out of the fund, and that can take some time as well. As I said, that was the last time I knew of it, but I'll have to double check to to see the exact wait times on that one, and I can give you an email update. The transaction is, like, there, and it's on the account. It's up to HubNet to fill that down and make changes if it's not net well, sorry, to be able to make those changes. So I can't yeah. If that was to change in that time frame, generally, at the time the trade goes through is roughly sort of the the price there, but I'd sort of be unsure as to how with the what is going on Benelon, how that does occur. But in the sense that, yeah, if it did take a huge dive, there's a chance that you could sort of lose that in saying that it caused the war in Ukraine, everything everything is a little bit volatile at the moment anyway. So not just Ben Long, given that what did occur has gone down the market as a whole took a bit of a dive as well. So even then, you would be selling lower, buying lower in terms of the switching of the investments as opposed to, like, just Benelon going down at the moment. It's the war in Ukraine in Iran and everything that is causing the mass. But in yeah. I I know it's a horrible situation. We've been trying to obviously do as much as we can there, Zoran, to to get you out, and I'll follow-up the investment committee today after this phone call. I'll walk over to them and have a conversation, and I'll put a reminder in my calendar next week to follow-up for that as well for you just to keep a bit of a closer eye on it. As I said, sir, like, I cut But that's that's not us in the sense that we can do it like we've done what we can to to make the trade. It's up to to Netwealth to be able to sell that down and action it, if that makes sense. I'll I'll just say, I'll follow-up next week as well, Zoran, and I'll even give Netwealth a call next week as well to give you a bit more of an update on when that might settle and give you some time frames. Yeah. I'm I'm sorry, Zoran, that I couldn't give you sort of better news, but, obviously, yeah, with the the way things are and then also just the way that buys and sells do work, they do take some time, especially with, like, those managed active funds. No. So I'll call next week when they sort of had a few more days with the transaction, and then they might be able to give me a bit more of a definite answer on where things are at. Yeah. So I'll give him a call next like, in the next week, and then I'll give you a call sorta, you know, around Tuesday next week to to give you an update. Yeah. Yeah. So I understand completely just without everything that did occur. Yep. And if you want to to raise, like, a complaint, I can sort of raise it with someone. Obviously, I know you're not sort of directing it at me. It's more prior to what happened, obviously. Yeah. And I understand. Like, all I like, as I said before, all I can do is try and sort of put you in a position where moving forward that wouldn't happen, and that's what my job is at the end of the day. If you still feel that is dissatisfaction with what did occur, I can sort of pass along that can point to the people that deal with it. Yep. Yep. Yep. Yep. Obviously yeah. I can't yeah. Yeah. No. No problem. I'll pass along to the complaints department. They'll do a review of your account. Oh, we see within regards to, like, investments, unfortunately, like, returns aren't the one thing that isn't guaranteed. But if you feel like dissatisfaction around just, yeah, how it was handled and things like that, I'll pass it along. I understand that, yeah, like, you you sort of started off alright and then sort of dropped off and then, yeah, come to to now until I sort of gave you the information there. You felt like it was a bit of a blindside as opposed to, like, giving you sort of some regular updates. So yeah. I completely understand, Zoran. I'll pass that along to them. They'll do a review of that in the sense that, yeah, they'll do a review of the account, sort of what has occurred, and then sort of give you. Yep, and then I'll touch with the the investment committee today and make sure that all gets actioned there for you. No problem, sir. Yeah. Not not a problem. So yeah. I yeah. That's what I was saying. We're moving forward. We're trying to be a lot more transparent, get things rolling. Obviously, I did say, you know, with those business change and everything, like, a few things have dropped off. So I do apologize for that moving forward. We're obviously trying our best to get across everything and be able to provide the service that you're you're you're paying for and should come to expect. No problem, Zoran. Anything else for me there this morning? No problem. Well, you enjoy the rest of your day, Zoran. I'll follow that up now. Cheers. Bye.","confidence":0.99670535,"words":[{"word":"hi","start":0.48,"end":0.98,"confidence":0.5684422,"punctuated_word":"Hi,","sentiment":"neutral","sentiment_score":0.08551148325204849},{"word":"zoran","start":2.32,"end":2.56,"confidence":0.6725245,"punctuated_word":"Zoran.","sentiment":"neutral","sentiment_score":0.09905295073986052},{"word":"you've","start":2.56,"end":2.72,"confidence":0.98766124,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.09618766605854034},{"word":"come","start":2.72,"end":2.96,"confidence":0.99796534,"punctuated_word":"come","sentiment":"neutral","sentiment_score":0.10615112632513046},{"word":"through","start":2.96,"end":3.12,"confidence":0.98686415,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.11746802926063538},{"word":"to","start":3.12,"end":3.1999998,"confidence":0.98789877,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.10743920505046844},{"word":"kyle","start":3.1999998,"end":3.4399998,"confidence":0.9434732,"punctuated_word":"Kyle.","sentiment":"neutral","sentiment_score":0.1206882745027542},{"word":"how","start":3.4399998,"end":3.6,"confidence":0.9997124,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.2112504243850708},{"word":"are","start":3.6,"end":3.76,"confidence":0.9980597,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.21143051981925964},{"word":"you","start":3.76,"end":3.9199998,"confidence":0.9998547,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2064540684223175},{"word":"this","start":3.9199998,"end":4.08,"confidence":0.9984812,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.22056786715984344},{"word":"morning","start":4.08,"end":4.58,"confidence":0.9996649,"punctuated_word":"morning?","sentiment":"neutral","sentiment_score":0.18922212719917297},{"word":"yeah","start":5.72,"end":6.22,"confidence":0.982823,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.13957010209560394},{"word":"not","start":7.3599997,"end":7.68,"confidence":0.99852693,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":0.213252454996109},{"word":"too","start":7.68,"end":7.8399997,"confidence":0.9993548,"punctuated_word":"too","sentiment":"neutral","sentiment_score":0.054918013513088226},{"word":"bad","start":7.8399997,"end":8.08,"confidence":0.9999398,"punctuated_word":"bad","sentiment":"neutral","sentiment_score":0.1445109248161316},{"word":"at","start":8.08,"end":8.24,"confidence":0.9994843,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.1587320864200592},{"word":"all","start":8.24,"end":8.48,"confidence":0.99956346,"punctuated_word":"all.","sentiment":"neutral","sentiment_score":0.22776111960411072},{"word":"thanks","start":8.48,"end":8.72,"confidence":0.99943286,"punctuated_word":"Thanks","sentiment":"positive","sentiment_score":0.5226081013679504},{"word":"for","start":8.72,"end":8.88,"confidence":0.9998305,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.4911302924156189},{"word":"asking","start":8.88,"end":9.38,"confidence":0.9996804,"punctuated_word":"asking.","sentiment":"positive","sentiment_score":0.483049750328064},{"word":"yeah","start":39.585,"end":39.984997,"confidence":0.817583,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.01691344752907753},{"word":"not","start":39.984997,"end":40.144997,"confidence":0.5927527,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":0.11859025061130524},{"word":"a","start":40.144997,"end":40.225,"confidence":0.9872764,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0018686167895793917},{"word":"problem","start":40.225,"end":40.464996,"confidence":0.99941695,"punctuated_word":"problem","sentiment":"neutral","sentiment_score":0.1324852555990219},{"word":"at","start":40.464996,"end":40.545,"confidence":0.98299813,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.06889192759990692},{"word":"all","start":40.545,"end":40.704998,"confidence":0.8888346,"punctuated_word":"all,","sentiment":"neutral","sentiment_score":0.18920551240444183},{"word":"zoran","start":40.704998,"end":41.024998,"confidence":0.89897585,"punctuated_word":"Zoran.","sentiment":"neutral","sentiment_score":0.1977674961090088},{"word":"just","start":41.024998,"end":41.184998,"confidence":0.9967321,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.10258249193429948},{"word":"give","start":41.184998,"end":41.344997,"confidence":0.99691737,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.05308188498020172},{"word":"me","start":41.344997,"end":41.504997,"confidence":0.9994418,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.054045405238866806},{"word":"a","start":41.504997,"end":41.585,"confidence":0.9950956,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.05424653738737106},{"word":"second","start":41.585,"end":42.085,"confidence":0.99951816,"punctuated_word":"second","sentiment":"neutral","sentiment_score":0.07218433171510696},{"word":"to","start":42.305,"end":42.704998,"confidence":0.9913975,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.05438827723264694},{"word":"to","start":42.704998,"end":42.864998,"confidence":0.5245322,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.05202815309166908},{"word":"log","start":42.864998,"end":43.105,"confidence":0.9441375,"punctuated_word":"log","sentiment":"neutral","sentiment_score":0.04684426635503769},{"word":"in","start":43.105,"end":43.605,"confidence":0.9975475,"punctuated_word":"in.","sentiment":"neutral","sentiment_score":0.047971248626708984},{"word":"in","start":44.545,"end":44.784996,"confidence":0.9656582,"punctuated_word":"In","sentiment":"neutral","sentiment_score":0.01553940773010254},{"word":"regards","start":44.784996,"end":45.284996,"confidence":0.9199397,"punctuated_word":"regards?","sentiment":"neutral","sentiment_score":0.01673988439142704},{"word":"in","start":47.585,"end":47.824997,"confidence":0.996316,"punctuated_word":"In","sentiment":"neutral","sentiment_score":-0.011025935411453249},{"word":"regards","start":47.824997,"end":48.225,"confidence":0.9995772,"punctuated_word":"regards","sentiment":"neutral","sentiment_score":-0.014478649944067},{"word":"to","start":48.225,"end":48.385,"confidence":0.9995845,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.013723395764827728},{"word":"the","start":48.385,"end":48.625,"confidence":0.9994311,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.01898452639579773},{"word":"trades","start":48.625,"end":49.024998,"confidence":0.7929461,"punctuated_word":"trades,","sentiment":"neutral","sentiment_score":-0.013398798182606695},{"word":"it's","start":49.024998,"end":49.265,"confidence":0.9915862,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.03240446001291275},{"word":"obviously","start":49.265,"end":49.745,"confidence":0.9470393,"punctuated_word":"obviously","sentiment":"neutral","sentiment_score":-0.02018927037715912},{"word":"a","start":49.745,"end":49.824997,"confidence":0.79438794,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.042728111147880554},{"word":"part","start":49.824997,"end":50.065,"confidence":0.99985087,"punctuated_word":"part","sentiment":"neutral","sentiment_score":-0.0309506356716156},{"word":"of","start":50.065,"end":50.225,"confidence":0.9997383,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.033685456961393356},{"word":"the","start":50.225,"end":50.464996,"confidence":0.9997619,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.02285170927643776},{"word":"the","start":50.464996,"end":50.625,"confidence":0.86014605,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.013387694954872131},{"word":"investment","start":50.625,"end":51.105,"confidence":0.9988427,"punctuated_word":"investment","sentiment":"neutral","sentiment_score":-0.034402698278427124},{"word":"committee","start":51.105,"end":51.425,"confidence":0.79839253,"punctuated_word":"committee","sentiment":"neutral","sentiment_score":0.00526823103427887},{"word":"that","start":51.425,"end":51.585,"confidence":0.99820805,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.010486941784620283},{"word":"make","start":51.585,"end":51.9,"confidence":0.68920976,"punctuated_word":"make","sentiment":"neutral","sentiment_score":0.0185287743806839},{"word":"the","start":52.22,"end":52.38,"confidence":0.9996228,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.008448455482721329},{"word":"the","start":52.38,"end":52.620003,"confidence":0.9502321,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.00939895585179329},{"word":"trades","start":52.620003,"end":53.02,"confidence":0.81185853,"punctuated_word":"trades.","sentiment":"neutral","sentiment_score":0.001948617398738861},{"word":"so","start":53.02,"end":53.52,"confidence":0.9960834,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.016001921147108078},{"word":"i'll","start":53.66,"end":53.82,"confidence":0.99943155,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.010459649376571178},{"word":"double","start":53.82,"end":54.140003,"confidence":0.9998815,"punctuated_word":"double","sentiment":"neutral","sentiment_score":-0.007898516952991486},{"word":"check","start":54.140003,"end":54.38,"confidence":0.9996061,"punctuated_word":"check","sentiment":"neutral","sentiment_score":-0.007084321230649948},{"word":"and","start":54.38,"end":54.54,"confidence":0.99839765,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.030842769891023636},{"word":"see","start":54.54,"end":54.7,"confidence":0.99886155,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.01013856753706932},{"word":"if","start":54.7,"end":54.86,"confidence":0.9992466,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.0003669857978820801},{"word":"the","start":54.86,"end":54.940002,"confidence":0.99847084,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0172770656645298},{"word":"trades","start":54.940002,"end":55.260002,"confidence":0.99419135,"punctuated_word":"trades","sentiment":"neutral","sentiment_score":-0.0035972539335489273},{"word":"have","start":55.260002,"end":55.5,"confidence":0.99865746,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.0290750153362751},{"word":"already","start":55.5,"end":55.82,"confidence":0.9993012,"punctuated_word":"already","sentiment":"neutral","sentiment_score":-0.019612953066825867},{"word":"been","start":55.82,"end":56.32,"confidence":0.99970275,"punctuated_word":"been","sentiment":"neutral","sentiment_score":-0.02600027248263359},{"word":"listed","start":56.7,"end":57.2,"confidence":0.95238614,"punctuated_word":"listed,","sentiment":"neutral","sentiment_score":-0.015659183263778687},{"word":"and","start":57.420002,"end":57.66,"confidence":0.99942493,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.01388033851981163},{"word":"then","start":57.66,"end":57.9,"confidence":0.9997968,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.013878501951694489},{"word":"i'll","start":57.9,"end":58.14,"confidence":0.9998029,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.02010336145758629},{"word":"double","start":58.14,"end":58.54,"confidence":0.99951684,"punctuated_word":"double","sentiment":"neutral","sentiment_score":-0.009543482214212418},{"word":"check","start":58.54,"end":58.86,"confidence":0.9987845,"punctuated_word":"check","sentiment":"neutral","sentiment_score":-0.011801835149526596},{"word":"to","start":58.86,"end":59.100002,"confidence":0.99670535,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.017742998898029327},{"word":"see","start":59.100002,"end":59.600002,"confidence":0.8091142,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":-0.023374220356345177},{"word":"so","start":76.81,"end":77.05,"confidence":0.6197939,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.07975202798843384},{"word":"i","start":77.05,"end":77.13,"confidence":0.9264025,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.12633363902568817},{"word":"believe","start":77.13,"end":77.53,"confidence":0.99977785,"punctuated_word":"believe","sentiment":"neutral","sentiment_score":-0.13409025967121124},{"word":"the","start":77.53,"end":77.85,"confidence":0.997498,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.12819506227970123},{"word":"trades","start":77.85,"end":78.33,"confidence":0.9901966,"punctuated_word":"trades","sentiment":"neutral","sentiment_score":-0.11648350208997726},{"word":"so","start":78.49,"end":78.81,"confidence":0.9859055,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.1737082600593567},{"word":"just","start":78.81,"end":79.05,"confidence":0.9965676,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.162962406873703},{"word":"given","start":79.05,"end":79.55,"confidence":0.9986425,"punctuated_word":"given","sentiment":"neutral","sentiment_score":-0.1928741484880447},{"word":"the","start":79.77,"end":79.93,"confidence":0.9997061,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.19689060747623444},{"word":"fact","start":79.93,"end":80.25,"confidence":0.999814,"punctuated_word":"fact","sentiment":"neutral","sentiment_score":-0.1645856499671936},{"word":"that","start":80.25,"end":80.73,"confidence":0.99942577,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.21328520774841309},{"word":"it","start":80.73,"end":80.89,"confidence":0.89325655,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.2656233608722687},{"word":"obviously","start":80.89,"end":81.21,"confidence":0.90577054,"punctuated_word":"obviously","sentiment":"neutral","sentiment_score":-0.2670274078845978},{"word":"takes","start":81.21,"end":81.45,"confidence":0.9985707,"punctuated_word":"takes","sentiment":"neutral","sentiment_score":-0.24807503819465637},{"word":"time","start":81.45,"end":81.69,"confidence":0.9997857,"punctuated_word":"time","sentiment":"neutral","sentiment_score":-0.27663591504096985},{"word":"to","start":81.69,"end":81.85,"confidence":0.99939716,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.32629042863845825},{"word":"sell","start":81.85,"end":82.01,"confidence":0.95337,"punctuated_word":"sell","sentiment":"neutral","sentiment_score":-0.22896161675453183},{"word":"down","start":82.01,"end":82.25,"confidence":0.943674,"punctuated_word":"down,","sentiment":"neutral","sentiment_score":-0.2219049334526062},{"word":"i","start":82.25,"end":82.41,"confidence":0.99921143,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.21532949805259705},{"word":"believe","start":82.41,"end":82.65,"confidence":0.99995196,"punctuated_word":"believe","sentiment":"neutral","sentiment_score":-0.1477476954460144},{"word":"they","start":82.65,"end":82.89,"confidence":0.97811615,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.1328238993883133},{"word":"were","start":82.89,"end":83.13,"confidence":0.9991098,"punctuated_word":"were","sentiment":"neutral","sentiment_score":-0.11907456815242767},{"word":"made","start":83.13,"end":83.63,"confidence":0.99988604,"punctuated_word":"made","sentiment":"neutral","sentiment_score":-0.07035809010267258},{"word":"yesterday","start":84.81,"end":85.31,"confidence":0.9717266,"punctuated_word":"yesterday.","sentiment":"neutral","sentiment_score":-0.10665609687566756},{"word":"i'll","start":86.57,"end":86.81,"confidence":0.99043906,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.07865536212921143},{"word":"have","start":86.81,"end":86.97,"confidence":0.9986313,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.08717917650938034},{"word":"to","start":86.97,"end":87.13,"confidence":0.9998054,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.04826336354017258},{"word":"confirm","start":87.13,"end":87.53,"confidence":0.9995447,"punctuated_word":"confirm","sentiment":"neutral","sentiment_score":-0.010315969586372375},{"word":"the","start":87.53,"end":87.69,"confidence":0.6638365,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.043324004858732224},{"word":"daytime","start":87.69,"end":88.19,"confidence":0.7036471,"punctuated_word":"daytime.","sentiment":"neutral","sentiment_score":-0.005108038894832134},{"word":"it","start":88.415,"end":88.575,"confidence":0.9984289,"punctuated_word":"It","sentiment":"neutral","sentiment_score":-0.09636148810386658},{"word":"just","start":88.575,"end":88.935,"confidence":0.99810225,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.11024057865142822},{"word":"takes","start":88.935,"end":89.295,"confidence":0.39326212,"punctuated_word":"takes","sentiment":"neutral","sentiment_score":-0.12407888472080232},{"word":"the","start":89.295,"end":89.534996,"confidence":0.9863007,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.10097309201955797},{"word":"time","start":89.534996,"end":89.935,"confidence":0.999647,"punctuated_word":"time","sentiment":"neutral","sentiment_score":-0.09959759563207626},{"word":"to","start":89.935,"end":90.015,"confidence":0.9997029,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.10474659502506256},{"word":"do","start":90.015,"end":90.335,"confidence":0.99983037,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.11212459206581116},{"word":"the","start":90.335,"end":90.655,"confidence":0.9466299,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.13423147797584534},{"word":"sell","start":90.655,"end":90.975,"confidence":0.9145624,"punctuated_word":"sell","sentiment":"neutral","sentiment_score":-0.0880860760807991},{"word":"and","start":90.975,"end":91.295,"confidence":0.9952525,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.12658149003982544},{"word":"rebuy","start":91.295,"end":91.795,"confidence":0.984572,"punctuated_word":"rebuy.","sentiment":"neutral","sentiment_score":-0.13495683670043945},{"word":"so","start":92.174995,"end":92.415,"confidence":0.8599512,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.16335120797157288},{"word":"given","start":92.415,"end":92.655,"confidence":0.99855846,"punctuated_word":"given","sentiment":"neutral","sentiment_score":-0.20748987793922424},{"word":"that","start":92.655,"end":92.895,"confidence":0.9966274,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.18888986110687256},{"word":"benlong","start":92.895,"end":93.375,"confidence":0.6721928,"punctuated_word":"Benlong","sentiment":"neutral","sentiment_score":-0.15322774648666382},{"word":"has","start":93.375,"end":93.615,"confidence":0.9970438,"punctuated_word":"has","sentiment":"neutral","sentiment_score":-0.18117693066596985},{"word":"the","start":93.615,"end":93.775,"confidence":0.9592618,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.16889025270938873},{"word":"underlying","start":93.775,"end":94.095,"confidence":0.9990959,"punctuated_word":"underlying","sentiment":"neutral","sentiment_score":-0.11946848034858704},{"word":"asset","start":94.095,"end":94.415,"confidence":0.9991673,"punctuated_word":"asset","sentiment":"neutral","sentiment_score":-0.11638452112674712},{"word":"that","start":94.415,"end":94.494995,"confidence":0.9768008,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.10115766525268556},{"word":"was","start":94.494995,"end":94.735,"confidence":0.83959526,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.1193658709526062},{"word":"on","start":94.735,"end":94.895,"confidence":0.74164,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.1413087248802185},{"word":"that","start":94.895,"end":95.055,"confidence":0.9939594,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.12878574430942535},{"word":"trading","start":95.055,"end":95.375,"confidence":0.9994216,"punctuated_word":"trading","sentiment":"neutral","sentiment_score":-0.1387747824192047},{"word":"hold","start":95.375,"end":95.615,"confidence":0.94002235,"punctuated_word":"hold,","sentiment":"neutral","sentiment_score":-0.16900970041751862},{"word":"it","start":95.615,"end":95.775,"confidence":0.9142703,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.20003294944763184},{"word":"may","start":95.775,"end":95.935,"confidence":0.9956462,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.2037936896085739},{"word":"just","start":95.935,"end":96.174995,"confidence":0.99850297,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.25978654623031616},{"word":"take","start":96.174995,"end":96.415,"confidence":0.99962664,"punctuated_word":"take","sentiment":"neutral","sentiment_score":-0.20702660083770752},{"word":"up","start":96.415,"end":96.575,"confidence":0.99969745,"punctuated_word":"up","sentiment":"neutral","sentiment_score":-0.3053610026836395},{"word":"to","start":96.575,"end":97.075,"confidence":0.9977373,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.2980401813983917},{"word":"a","start":97.534996,"end":97.695,"confidence":0.98791945,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.26154303550720215},{"word":"a","start":97.695,"end":97.854996,"confidence":0.8585589,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.24417582154273987},{"word":"few","start":97.854996,"end":98.015,"confidence":0.99951243,"punctuated_word":"few","sentiment":"neutral","sentiment_score":-0.22751900553703308},{"word":"weeks","start":98.015,"end":98.335,"confidence":0.94098246,"punctuated_word":"weeks,","sentiment":"neutral","sentiment_score":-0.2252872884273529},{"word":"unfortunately","start":98.335,"end":98.835,"confidence":0.9945326,"punctuated_word":"unfortunately,","sentiment":"negative","sentiment_score":-0.3389037251472473},{"word":"just","start":98.975,"end":99.215,"confidence":0.99981815,"punctuated_word":"just","sentiment":"negative","sentiment_score":-0.39209818840026855},{"word":"given","start":99.215,"end":99.695,"confidence":0.999539,"punctuated_word":"given","sentiment":"negative","sentiment_score":-0.3640108406543732},{"word":"the","start":99.695,"end":100.015,"confidence":0.9991315,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.29851868748664856},{"word":"the","start":100.015,"end":100.095,"confidence":0.97745764,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.29253366589546204},{"word":"fact","start":100.095,"end":100.335,"confidence":0.9992424,"punctuated_word":"fact","sentiment":"neutral","sentiment_score":-0.2706439793109894},{"word":"that","start":100.335,"end":100.494995,"confidence":0.9995566,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.30778616666793823},{"word":"they","start":100.494995,"end":100.735,"confidence":0.99963903,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.2021191418170929},{"word":"do","start":100.735,"end":100.895,"confidence":0.99987376,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.14051145315170288},{"word":"have","start":100.895,"end":101.055,"confidence":0.9992667,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.18417394161224365},{"word":"to","start":101.055,"end":101.295,"confidence":0.9985897,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.18920102715492249},{"word":"give","start":101.295,"end":101.455,"confidence":0.9998031,"punctuated_word":"give","sentiment":"neutral","sentiment_score":-0.16466115415096283},{"word":"you","start":101.455,"end":101.615,"confidence":0.9996933,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.2030036449432373},{"word":"a","start":101.615,"end":101.775,"confidence":0.9952049,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.16313394904136658},{"word":"fair","start":101.775,"end":102.015,"confidence":0.9999374,"punctuated_word":"fair","sentiment":"neutral","sentiment_score":-0.12135215103626253},{"word":"market","start":102.015,"end":102.335,"confidence":0.99971765,"punctuated_word":"market","sentiment":"neutral","sentiment_score":-0.18788108229637143},{"word":"value","start":102.335,"end":102.655,"confidence":0.9995372,"punctuated_word":"value","sentiment":"neutral","sentiment_score":-0.1687326431274414},{"word":"for","start":102.655,"end":102.815,"confidence":0.9994246,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.13168016076087952},{"word":"that","start":102.815,"end":102.975,"confidence":0.5780212,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.164384663105011},{"word":"underlying","start":102.975,"end":103.475,"confidence":0.9994822,"punctuated_word":"underlying","sentiment":"neutral","sentiment_score":-0.09263414889574052},{"word":"asset","start":103.534996,"end":104.034996,"confidence":0.9954924,"punctuated_word":"asset.","sentiment":"neutral","sentiment_score":-0.12165670096874236},{"word":"so","start":105.96,"end":106.2,"confidence":0.92622393,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.11958026140928268},{"word":"i","start":106.2,"end":106.44,"confidence":0.9993401,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0968964546918869},{"word":"can","start":106.44,"end":106.94,"confidence":0.9999378,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.08774753659963608},{"word":"put","start":107.24,"end":107.48,"confidence":0.99963033,"punctuated_word":"put","sentiment":"neutral","sentiment_score":-0.06372483819723129},{"word":"a","start":107.48,"end":107.64,"confidence":0.99966407,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.06478258222341537},{"word":"reminder","start":107.64,"end":108.04,"confidence":0.9984384,"punctuated_word":"reminder","sentiment":"neutral","sentiment_score":-0.007370077073574066},{"word":"in","start":108.04,"end":108.12,"confidence":0.7201266,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.01851022243499756},{"word":"my","start":108.12,"end":108.2,"confidence":0.99950504,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.02047283947467804},{"word":"calendar","start":108.2,"end":108.7,"confidence":0.9987465,"punctuated_word":"calendar","sentiment":"neutral","sentiment_score":0.033920735120773315},{"word":"next","start":108.76,"end":109.08,"confidence":0.9939486,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.03579472005367279},{"word":"week","start":109.08,"end":109.4,"confidence":0.9999201,"punctuated_word":"week","sentiment":"neutral","sentiment_score":0.02252522110939026},{"word":"to","start":109.4,"end":109.56,"confidence":0.9997781,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.018266484141349792},{"word":"review","start":109.56,"end":109.88,"confidence":0.9999733,"punctuated_word":"review","sentiment":"neutral","sentiment_score":0.01883360743522644},{"word":"it","start":109.88,"end":110.04,"confidence":0.9996848,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.0028635039925575256},{"word":"again","start":110.04,"end":110.36,"confidence":0.9998492,"punctuated_word":"again","sentiment":"neutral","sentiment_score":0.014013312757015228},{"word":"for","start":110.36,"end":110.520004,"confidence":0.9998784,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.015533901751041412},{"word":"you","start":110.520004,"end":110.76,"confidence":0.98586607,"punctuated_word":"you,","sentiment":"neutral","sentiment_score":0.010718867182731628},{"word":"and","start":110.76,"end":110.92,"confidence":0.99981743,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.02217097580432892},{"word":"i'll","start":110.92,"end":111.16,"confidence":0.9998362,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.0257236547768116},{"word":"follow-up","start":111.16,"end":111.64,"confidence":0.9998912,"punctuated_word":"follow-up","sentiment":"neutral","sentiment_score":0.01532629132270813},{"word":"with","start":111.64,"end":112.14,"confidence":0.99991727,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.024492502212524418},{"word":"the","start":112.68,"end":112.92,"confidence":0.99823976,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0009259283542633056},{"word":"investment","start":112.92,"end":113.32,"confidence":0.43014535,"punctuated_word":"investment","sentiment":"neutral","sentiment_score":-0.0001659095287322998},{"word":"committee","start":113.32,"end":113.64,"confidence":0.9913515,"punctuated_word":"committee","sentiment":"neutral","sentiment_score":0.021060116589069366},{"word":"there","start":113.64,"end":113.8,"confidence":0.9979032,"punctuated_word":"there","sentiment":"neutral","sentiment_score":0.01079309731721878},{"word":"to","start":113.8,"end":113.96,"confidence":0.9993777,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.027493596076965332},{"word":"see","start":113.96,"end":114.2,"confidence":0.99856997,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.06076522916555405},{"word":"how","start":114.2,"end":114.36,"confidence":0.99969196,"punctuated_word":"how","sentiment":"neutral","sentiment_score":-0.08598706126213074},{"word":"long","start":114.36,"end":114.68,"confidence":0.99988484,"punctuated_word":"long","sentiment":"neutral","sentiment_score":-0.10416796058416368},{"word":"the","start":114.68,"end":114.92,"confidence":0.9988751,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.16303253173828125},{"word":"estimated","start":114.92,"end":115.42,"confidence":0.9999014,"punctuated_word":"estimated","sentiment":"neutral","sentiment_score":-0.07563956826925278},{"word":"wait","start":115.48,"end":115.72,"confidence":0.99962115,"punctuated_word":"wait","sentiment":"neutral","sentiment_score":-0.13039492070674896},{"word":"time","start":115.72,"end":115.96,"confidence":0.9998344,"punctuated_word":"time","sentiment":"neutral","sentiment_score":-0.16984201967716217},{"word":"is","start":115.96,"end":116.2,"confidence":0.99943656,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.17722640931606293},{"word":"for","start":116.2,"end":116.36,"confidence":0.9997769,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.16467846930027008},{"word":"that","start":116.36,"end":116.44,"confidence":0.8803252,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":-0.09816134721040726},{"word":"and","start":116.44,"end":116.6,"confidence":0.9995116,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.01223565638065338},{"word":"i","start":116.6,"end":116.68,"confidence":0.99962926,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.006548792123794556},{"word":"can","start":116.68,"end":116.84,"confidence":0.99964476,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.009982369840145113},{"word":"give","start":116.84,"end":117.0,"confidence":0.9996624,"punctuated_word":"give","sentiment":"neutral","sentiment_score":-0.004046842455863953},{"word":"you","start":117.0,"end":117.16,"confidence":0.9994005,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.00018642842769622803},{"word":"an","start":117.16,"end":117.32,"confidence":0.99948764,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.015515923500061035},{"word":"update","start":117.32,"end":117.64,"confidence":0.99992466,"punctuated_word":"update","sentiment":"neutral","sentiment_score":0.01270759105682373},{"word":"next","start":117.64,"end":117.96,"confidence":0.99895644,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.013136498630046844},{"word":"week","start":117.96,"end":118.46,"confidence":0.99676263,"punctuated_word":"week.","sentiment":"neutral","sentiment_score":-0.025952616706490517},{"word":"so","start":126.205,"end":126.605,"confidence":0.9872815,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.22843074798583984},{"word":"so","start":126.605,"end":126.765,"confidence":0.7253099,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.2177138477563858},{"word":"with","start":126.765,"end":127.005005,"confidence":0.94477487,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.23374563455581665},{"word":"that","start":127.005005,"end":127.165,"confidence":0.9698588,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":-0.2590561807155609},{"word":"that's","start":127.165,"end":127.325005,"confidence":0.99721813,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":-0.27203068137168884},{"word":"just","start":127.325005,"end":127.565,"confidence":0.9980027,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.28497928380966187},{"word":"the","start":127.565,"end":128.065,"confidence":0.97986734,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.31806933879852295},{"word":"the","start":128.365,"end":128.445,"confidence":0.9220603,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.32486552000045776},{"word":"asset","start":128.445,"end":128.845,"confidence":0.68894434,"punctuated_word":"asset","sentiment":"neutral","sentiment_score":-0.2629835307598114},{"word":"and","start":128.845,"end":129.005,"confidence":0.7851012,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.2679927349090576},{"word":"the","start":129.005,"end":129.16501,"confidence":0.94867957,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.2679317593574524},{"word":"time","start":129.16501,"end":129.405,"confidence":0.9976941,"punctuated_word":"time","sentiment":"neutral","sentiment_score":-0.2714287042617798},{"word":"it","start":129.405,"end":129.485,"confidence":0.9959442,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.3196691870689392},{"word":"can","start":129.485,"end":129.725,"confidence":0.9998549,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.2459545135498047},{"word":"take","start":129.725,"end":130.045,"confidence":0.9994535,"punctuated_word":"take","sentiment":"neutral","sentiment_score":-0.26047128438949585},{"word":"to","start":130.045,"end":130.285,"confidence":0.998514,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.3257097601890564},{"word":"to","start":130.285,"end":130.445,"confidence":0.9884665,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.3925308287143707},{"word":"sell","start":130.445,"end":130.685,"confidence":0.945018,"punctuated_word":"sell","sentiment":"negative","sentiment_score":-0.3409214913845062},{"word":"down","start":130.685,"end":131.16501,"confidence":0.9937154,"punctuated_word":"down.","sentiment":"neutral","sentiment_score":-0.16037923097610474},{"word":"as","start":131.16501,"end":131.325,"confidence":0.7267241,"punctuated_word":"As","sentiment":"neutral","sentiment_score":-0.03762147203087807},{"word":"i","start":131.325,"end":131.405,"confidence":0.98192227,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.02870100736618042},{"word":"said","start":131.405,"end":131.645,"confidence":0.9915294,"punctuated_word":"said,","sentiment":"neutral","sentiment_score":-0.02588526532053947},{"word":"i","start":131.645,"end":131.80501,"confidence":0.99881315,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.10892421007156372},{"word":"can't","start":131.80501,"end":132.045,"confidence":0.9922105,"punctuated_word":"can't","sentiment":"neutral","sentiment_score":-0.15524232387542725},{"word":"sort","start":132.045,"end":132.285,"confidence":0.9946337,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":-0.1938719004392624},{"word":"of","start":132.285,"end":132.445,"confidence":0.89644897,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.213723286986351},{"word":"tell","start":132.445,"end":132.60501,"confidence":0.99916625,"punctuated_word":"tell","sentiment":"neutral","sentiment_score":-0.21393756568431857},{"word":"you","start":132.60501,"end":132.765,"confidence":0.99858665,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.1959638148546219},{"word":"the","start":132.765,"end":132.845,"confidence":0.99853146,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.17684593796730042},{"word":"exact","start":132.845,"end":133.16501,"confidence":0.99994445,"punctuated_word":"exact","sentiment":"neutral","sentiment_score":-0.15401190519332886},{"word":"time","start":133.16501,"end":133.405,"confidence":0.9963648,"punctuated_word":"time","sentiment":"neutral","sentiment_score":-0.11566459387540816},{"word":"frames","start":133.405,"end":133.86,"confidence":0.89035916,"punctuated_word":"frames","sentiment":"neutral","sentiment_score":-0.14900299906730652},{"word":"because","start":133.94,"end":134.18001,"confidence":0.9998797,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.2083227336406708},{"word":"i'm","start":134.18001,"end":134.23334,"confidence":0.7678468,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.17912602424621582},{"word":"i","start":134.28667,"end":134.34,"confidence":0.3949232,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.18639180064201355},{"word":"would","start":134.34,"end":134.5,"confidence":0.7243156,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.1210615485906601},{"word":"just","start":134.5,"end":134.74,"confidence":0.9992434,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.15383189916610718},{"word":"be","start":134.74,"end":134.9,"confidence":0.92879486,"punctuated_word":"be,","sentiment":"neutral","sentiment_score":-0.15394409000873566},{"word":"like","start":134.9,"end":135.4,"confidence":0.99917567,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.1570548117160797},{"word":"making","start":135.54,"end":135.67332,"confidence":0.9943011,"punctuated_word":"making","sentiment":"neutral","sentiment_score":-0.13710948824882507},{"word":"it","start":135.67332,"end":135.80667,"confidence":0.73567504,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.12037421762943268},{"word":"figure","start":135.94,"end":136.1,"confidence":0.23398614,"punctuated_word":"figure","sentiment":"neutral","sentiment_score":-0.11879760771989822},{"word":"it","start":136.1,"end":136.26,"confidence":0.70641816,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.10698046535253523},{"word":"up","start":136.26,"end":136.42,"confidence":0.82038265,"punctuated_word":"up","sentiment":"neutral","sentiment_score":-0.1013532504439354},{"word":"on","start":136.42,"end":136.5,"confidence":0.9255525,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.12145331501960754},{"word":"the","start":136.5,"end":136.58,"confidence":0.99341244,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.11794638633728027},{"word":"spot","start":136.58,"end":136.82,"confidence":0.8556544,"punctuated_word":"spot,","sentiment":"neutral","sentiment_score":-0.07195243239402771},{"word":"but","start":136.82,"end":136.98,"confidence":0.9839903,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.1022169664502144},{"word":"i","start":136.98,"end":137.06,"confidence":0.99820197,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.062209274619817734},{"word":"can","start":137.06,"end":137.56,"confidence":0.99897873,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.04104264825582504},{"word":"consult","start":137.86,"end":138.18,"confidence":0.9577305,"punctuated_word":"consult","sentiment":"neutral","sentiment_score":-0.009128257632255554},{"word":"with","start":138.18,"end":138.42,"confidence":0.998939,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.012984700500965118},{"word":"the","start":138.42,"end":138.58,"confidence":0.999814,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0015787705779075625},{"word":"investing","start":138.58,"end":138.9,"confidence":0.5014663,"punctuated_word":"investing","sentiment":"neutral","sentiment_score":0.011159546673297882},{"word":"committee","start":138.9,"end":139.22,"confidence":0.9966072,"punctuated_word":"committee","sentiment":"neutral","sentiment_score":0.04527243971824646},{"word":"there","start":139.22,"end":139.46,"confidence":0.77108705,"punctuated_word":"there","sentiment":"neutral","sentiment_score":0.009522564709186554},{"word":"and","start":139.46,"end":139.78,"confidence":0.9753259,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.008251503109931946},{"word":"double","start":139.78,"end":140.1,"confidence":0.9808251,"punctuated_word":"double","sentiment":"neutral","sentiment_score":-0.01430908590555191},{"word":"check","start":140.1,"end":140.42,"confidence":0.99920624,"punctuated_word":"check","sentiment":"neutral","sentiment_score":0.010777682065963743},{"word":"to","start":140.42,"end":140.5,"confidence":0.9995952,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.03146720677614212},{"word":"see","start":140.5,"end":140.74,"confidence":0.9993309,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.039476342499256134},{"word":"how","start":140.74,"end":140.98,"confidence":0.9998006,"punctuated_word":"how","sentiment":"neutral","sentiment_score":-0.05662251263856888},{"word":"long","start":140.98,"end":141.3,"confidence":0.9999018,"punctuated_word":"long","sentiment":"neutral","sentiment_score":-0.04139233008027077},{"word":"the","start":141.3,"end":141.54,"confidence":0.9934521,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.09480834007263184},{"word":"estimated","start":141.54,"end":141.94,"confidence":0.99911505,"punctuated_word":"estimated","sentiment":"neutral","sentiment_score":-0.0431704968214035},{"word":"time","start":141.94,"end":142.18,"confidence":0.9969302,"punctuated_word":"time","sentiment":"neutral","sentiment_score":-0.02436048537492752},{"word":"is","start":142.18,"end":142.34,"confidence":0.99206597,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.1139000803232193},{"word":"for","start":142.34,"end":142.42,"confidence":0.81401825,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.13507233560085297},{"word":"that","start":142.42,"end":142.58,"confidence":0.96612114,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.13692709803581238},{"word":"but","start":142.58,"end":142.82,"confidence":0.9156586,"punctuated_word":"But,","sentiment":"neutral","sentiment_score":-0.0652284324169159},{"word":"yeah","start":142.82,"end":143.3,"confidence":0.9598409,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":-0.04452129080891609},{"word":"just","start":143.3,"end":143.54,"confidence":0.99918777,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.048780180513858795},{"word":"given","start":143.54,"end":143.86,"confidence":0.9995902,"punctuated_word":"given","sentiment":"neutral","sentiment_score":-0.046596795320510864},{"word":"the","start":143.86,"end":144.02,"confidence":0.9996457,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.04043924808502197},{"word":"fact","start":144.02,"end":144.26,"confidence":0.99988985,"punctuated_word":"fact","sentiment":"neutral","sentiment_score":-0.010140851140022278},{"word":"that","start":144.26,"end":144.5,"confidence":0.9996635,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.017048068344593048},{"word":"they've","start":144.5,"end":144.74,"confidence":0.99912405,"punctuated_word":"they've","sentiment":"neutral","sentiment_score":0.04896301031112671},{"word":"got","start":144.74,"end":144.9,"confidence":0.8055908,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.02975278347730637},{"word":"to","start":144.9,"end":144.98,"confidence":0.99874604,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.07321235537528992},{"word":"give","start":144.98,"end":145.14,"confidence":0.9999231,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.0689946785569191},{"word":"you","start":145.14,"end":145.3,"confidence":0.99979085,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0773376077413559},{"word":"a","start":145.3,"end":145.38,"confidence":0.9967809,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.06900542974472046},{"word":"fair","start":145.38,"end":145.62,"confidence":0.99978906,"punctuated_word":"fair","sentiment":"neutral","sentiment_score":0.08354134857654572},{"word":"market","start":145.62,"end":145.86,"confidence":0.9995814,"punctuated_word":"market","sentiment":"neutral","sentiment_score":0.08612383902072906},{"word":"value","start":145.86,"end":146.18,"confidence":0.99964976,"punctuated_word":"value","sentiment":"neutral","sentiment_score":0.031149938702583313},{"word":"for","start":146.18,"end":146.34,"confidence":0.99915814,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.07200437784194946},{"word":"that","start":146.34,"end":146.5,"confidence":0.99650687,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.022691547870635983},{"word":"benelung","start":146.5,"end":146.9,"confidence":0.4513978,"punctuated_word":"Benelung","sentiment":"neutral","sentiment_score":0.013796756975352764},{"word":"one","start":146.9,"end":147.14,"confidence":0.96182144,"punctuated_word":"one,","sentiment":"neutral","sentiment_score":-0.015972163528203964},{"word":"the","start":147.14,"end":147.3,"confidence":0.9992095,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.11581498384475708},{"word":"other","start":147.3,"end":147.62,"confidence":0.99941957,"punctuated_word":"other","sentiment":"neutral","sentiment_score":-0.22402648627758023},{"word":"ones","start":147.62,"end":147.94,"confidence":0.997644,"punctuated_word":"ones","sentiment":"neutral","sentiment_score":-0.19232943654060364},{"word":"might","start":147.94,"end":148.26,"confidence":0.98422146,"punctuated_word":"might","sentiment":"neutral","sentiment_score":-0.1841859221458435},{"word":"take","start":148.26,"end":148.5,"confidence":0.9998828,"punctuated_word":"take","sentiment":"neutral","sentiment_score":-0.20121142268180847},{"word":"less","start":148.5,"end":148.74,"confidence":0.99978,"punctuated_word":"less","sentiment":"neutral","sentiment_score":-0.23119860887527463},{"word":"time","start":148.74,"end":149.24,"confidence":0.86588144,"punctuated_word":"time,","sentiment":"neutral","sentiment_score":-0.2688923478126526},{"word":"but","start":149.52501,"end":149.68501,"confidence":0.9848621,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.24645087122917175},{"word":"it","start":149.68501,"end":149.925,"confidence":0.999699,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.3293929398059845},{"word":"could","start":149.925,"end":150.16501,"confidence":0.9998394,"punctuated_word":"could","sentiment":"negative","sentiment_score":-0.34540367126464844},{"word":"take","start":150.16501,"end":150.66501,"confidence":0.95873946,"punctuated_word":"take,","sentiment":"negative","sentiment_score":-0.3516160845756531},{"word":"yeah","start":150.725,"end":151.04501,"confidence":0.9937066,"punctuated_word":"yeah,","sentiment":"negative","sentiment_score":-0.41921642422676086},{"word":"a","start":151.04501,"end":151.52501,"confidence":0.99965405,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.45915454626083374},{"word":"little","start":151.52501,"end":152.005,"confidence":0.9998479,"punctuated_word":"little","sentiment":"negative","sentiment_score":-0.41450566053390503},{"word":"bit","start":152.005,"end":152.48502,"confidence":0.9995254,"punctuated_word":"bit","sentiment":"negative","sentiment_score":-0.4390477240085602},{"word":"to","start":152.48502,"end":152.96501,"confidence":0.98175186,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.4793033897876739},{"word":"be","start":152.96501,"end":153.125,"confidence":0.6346061,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.5183835029602051},{"word":"out","start":153.125,"end":153.60501,"confidence":0.774484,"punctuated_word":"out","sentiment":"negative","sentiment_score":-0.5446468591690063},{"word":"of","start":153.60501,"end":154.10501,"confidence":0.8461156,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.06693937629461288},{"word":"some","start":154.725,"end":155.225,"confidence":0.52568305,"punctuated_word":"some","sentiment":"neutral","sentiment_score":-0.04485633969306946},{"word":"so","start":157.205,"end":157.365,"confidence":0.8931457,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.011194291524589062},{"word":"that","start":157.365,"end":157.68501,"confidence":0.99254745,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.006810544990003109},{"word":"corporate","start":157.68501,"end":158.16501,"confidence":0.9980876,"punctuated_word":"corporate","sentiment":"neutral","sentiment_score":-0.010055042803287506},{"word":"travel","start":158.16501,"end":158.66501,"confidence":0.7119462,"punctuated_word":"travel,","sentiment":"neutral","sentiment_score":-0.07624464482069016},{"word":"the","start":159.205,"end":159.365,"confidence":0.99331576,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.05323544144630432},{"word":"trading","start":159.365,"end":159.76501,"confidence":0.99686617,"punctuated_word":"trading","sentiment":"neutral","sentiment_score":-0.042712245136499405},{"word":"hold","start":159.76501,"end":160.085,"confidence":0.7977319,"punctuated_word":"hold,","sentiment":"neutral","sentiment_score":-0.06888408958911896},{"word":"the","start":160.085,"end":160.24501,"confidence":0.9304142,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.05827290564775467},{"word":"underlying","start":160.24501,"end":160.74501,"confidence":0.99932396,"punctuated_word":"underlying","sentiment":"neutral","sentiment_score":-0.03449418023228645},{"word":"asset","start":160.80501,"end":161.30501,"confidence":0.96705246,"punctuated_word":"asset,","sentiment":"neutral","sentiment_score":-0.05850883573293686},{"word":"if","start":161.445,"end":161.68501,"confidence":0.99842983,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.08764250576496124},{"word":"they're","start":161.68501,"end":161.925,"confidence":0.9992973,"punctuated_word":"they're","sentiment":"neutral","sentiment_score":-0.1409524381160736},{"word":"not","start":161.925,"end":162.16501,"confidence":0.99829,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.19070017337799072},{"word":"allowing","start":162.16501,"end":162.66501,"confidence":0.9984888,"punctuated_word":"allowing","sentiment":"neutral","sentiment_score":-0.184248149394989},{"word":"trades","start":162.725,"end":163.11,"confidence":0.98208344,"punctuated_word":"trades","sentiment":"neutral","sentiment_score":-0.1447448432445526},{"word":"to","start":163.11,"end":163.27,"confidence":0.91016936,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.17233070731163025},{"word":"go","start":163.27,"end":163.43001,"confidence":0.9925149,"punctuated_word":"go","sentiment":"neutral","sentiment_score":-0.18141672015190125},{"word":"through","start":163.43001,"end":163.51,"confidence":0.9994836,"punctuated_word":"through","sentiment":"neutral","sentiment_score":-0.18675145506858823},{"word":"with","start":163.51,"end":163.59,"confidence":0.9638347,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.10220346599817276},{"word":"that","start":163.59,"end":163.83,"confidence":0.89572227,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":-0.08377338945865631},{"word":"benelon","start":163.83,"end":164.31,"confidence":0.6892317,"punctuated_word":"Benelon","sentiment":"neutral","sentiment_score":-0.0847962498664856},{"word":"basically","start":164.31,"end":164.79,"confidence":0.79506075,"punctuated_word":"basically","sentiment":"neutral","sentiment_score":-0.080796979367733},{"word":"have","start":164.79,"end":164.95,"confidence":0.942244,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.02692408114671707},{"word":"to","start":164.95,"end":165.03,"confidence":0.9983962,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.04843199998140335},{"word":"give","start":165.03,"end":165.27,"confidence":0.9997377,"punctuated_word":"give","sentiment":"neutral","sentiment_score":-0.03331255167722702},{"word":"you","start":165.27,"end":165.51,"confidence":0.99932206,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.018322452902793884},{"word":"a","start":165.51,"end":165.67,"confidence":0.99763453,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.017708297818899155},{"word":"fair","start":165.67,"end":165.99,"confidence":0.9522623,"punctuated_word":"fair","sentiment":"neutral","sentiment_score":-0.05190930515527725},{"word":"market","start":165.99,"end":166.31,"confidence":0.97236633,"punctuated_word":"market","sentiment":"neutral","sentiment_score":-0.013760894536972046},{"word":"value","start":166.31,"end":166.63,"confidence":0.99435425,"punctuated_word":"value","sentiment":"neutral","sentiment_score":-0.10418062657117844},{"word":"for","start":166.63,"end":166.79,"confidence":0.99675673,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.03013227880001068},{"word":"that","start":166.79,"end":167.03,"confidence":0.99932885,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.0691404789686203},{"word":"asset","start":167.03,"end":167.35,"confidence":0.99955577,"punctuated_word":"asset","sentiment":"neutral","sentiment_score":-0.06596770137548447},{"word":"when","start":167.35,"end":167.51,"confidence":0.9990675,"punctuated_word":"when","sentiment":"neutral","sentiment_score":-0.15808142721652985},{"word":"selling","start":167.51,"end":167.83,"confidence":0.99872285,"punctuated_word":"selling","sentiment":"neutral","sentiment_score":-0.25084418058395386},{"word":"out","start":167.83,"end":167.99,"confidence":0.9961611,"punctuated_word":"out","sentiment":"negative","sentiment_score":-0.3425850570201874},{"word":"of","start":167.99,"end":168.15,"confidence":0.9808925,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.3589383661746979},{"word":"the","start":168.15,"end":168.23,"confidence":0.9967931,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.27716001868247986},{"word":"fund","start":168.23,"end":168.73,"confidence":0.9004692,"punctuated_word":"fund,","sentiment":"neutral","sentiment_score":-0.23732873797416687},{"word":"and","start":169.03,"end":169.27,"confidence":0.99970263,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.2849445343017578},{"word":"that","start":169.27,"end":169.43,"confidence":0.9933518,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.2951326072216034},{"word":"can","start":169.43,"end":169.75,"confidence":0.9998474,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.3289886713027954},{"word":"take","start":169.75,"end":169.99,"confidence":0.9997062,"punctuated_word":"take","sentiment":"neutral","sentiment_score":-0.2739205062389374},{"word":"some","start":169.99,"end":170.23,"confidence":0.9991591,"punctuated_word":"some","sentiment":"neutral","sentiment_score":-0.29800793528556824},{"word":"time","start":170.23,"end":170.47,"confidence":0.9995498,"punctuated_word":"time","sentiment":"neutral","sentiment_score":-0.3211035132408142},{"word":"as","start":170.47,"end":170.63,"confidence":0.9997793,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.26776036620140076},{"word":"well","start":170.63,"end":170.87,"confidence":0.9995616,"punctuated_word":"well.","sentiment":"neutral","sentiment_score":-0.2188166081905365},{"word":"as","start":170.87,"end":171.03,"confidence":0.88710296,"punctuated_word":"As","sentiment":"neutral","sentiment_score":-0.11738765239715576},{"word":"i","start":171.03,"end":171.11,"confidence":0.9675511,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.08743893355131149},{"word":"said","start":171.11,"end":171.35,"confidence":0.98690045,"punctuated_word":"said,","sentiment":"neutral","sentiment_score":-0.06707628816366196},{"word":"that","start":171.35,"end":171.43,"confidence":0.9997365,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.09739212691783904},{"word":"was","start":171.43,"end":171.67,"confidence":0.9997373,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.1402890682220459},{"word":"the","start":171.67,"end":171.75,"confidence":0.9981893,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.13439305126667023},{"word":"last","start":171.75,"end":171.99,"confidence":0.9998116,"punctuated_word":"last","sentiment":"neutral","sentiment_score":-0.11329583823680878},{"word":"time","start":171.99,"end":172.31,"confidence":0.91476685,"punctuated_word":"time","sentiment":"neutral","sentiment_score":-0.12160329520702362},{"word":"i","start":172.31,"end":172.39,"confidence":0.99001956,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.12608857452869415},{"word":"knew","start":172.39,"end":172.63,"confidence":0.997717,"punctuated_word":"knew","sentiment":"neutral","sentiment_score":-0.17360126972198486},{"word":"of","start":172.63,"end":172.71,"confidence":0.99860555,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.14481577277183533},{"word":"it","start":172.71,"end":172.87,"confidence":0.989092,"punctuated_word":"it,","sentiment":"neutral","sentiment_score":-0.11970002204179764},{"word":"but","start":172.87,"end":173.11,"confidence":0.9976872,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.11030888557434082},{"word":"i'll","start":173.11,"end":173.27,"confidence":0.9996983,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.09054942429065704},{"word":"have","start":173.27,"end":173.43,"confidence":0.9998043,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.0922701135277748},{"word":"to","start":173.43,"end":173.67,"confidence":0.99869114,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.08099952340126038},{"word":"double","start":173.67,"end":173.99,"confidence":0.9997501,"punctuated_word":"double","sentiment":"neutral","sentiment_score":-0.08346378803253174},{"word":"check","start":173.99,"end":174.31,"confidence":0.9993362,"punctuated_word":"check","sentiment":"neutral","sentiment_score":-0.07314087450504303},{"word":"to","start":174.31,"end":174.81,"confidence":0.9894883,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.08562292903661728},{"word":"to","start":175.27,"end":175.43,"confidence":0.6959511,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.097235769033432},{"word":"see","start":175.43,"end":175.59,"confidence":0.9880145,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.09134134650230408},{"word":"the","start":175.59,"end":175.75,"confidence":0.99825734,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.07772175967693329},{"word":"exact","start":175.75,"end":176.07,"confidence":0.995337,"punctuated_word":"exact","sentiment":"neutral","sentiment_score":-0.05872044712305069},{"word":"wait","start":176.07,"end":176.31,"confidence":0.47765023,"punctuated_word":"wait","sentiment":"neutral","sentiment_score":-0.08131212741136551},{"word":"times","start":176.31,"end":176.55,"confidence":0.9904924,"punctuated_word":"times","sentiment":"neutral","sentiment_score":-0.1443375051021576},{"word":"on","start":176.55,"end":176.63,"confidence":0.9994522,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.07853946089744568},{"word":"that","start":176.63,"end":176.79,"confidence":0.9998418,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.09672649204730988},{"word":"one","start":176.79,"end":177.03,"confidence":0.7408809,"punctuated_word":"one,","sentiment":"neutral","sentiment_score":-0.07530757784843445},{"word":"and","start":177.03,"end":177.19,"confidence":0.897535,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0540647879242897},{"word":"i","start":177.19,"end":177.27,"confidence":0.99745554,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.02661900594830513},{"word":"can","start":177.27,"end":177.43,"confidence":0.9748276,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.015540935099124908},{"word":"give","start":177.43,"end":177.59,"confidence":0.99665797,"punctuated_word":"give","sentiment":"neutral","sentiment_score":-0.0136151984333992},{"word":"you","start":177.59,"end":177.83,"confidence":0.9993917,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.01030682772397995},{"word":"an","start":177.83,"end":178.07,"confidence":0.9960783,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.034427862614393234},{"word":"email","start":178.07,"end":178.39,"confidence":0.9949686,"punctuated_word":"email","sentiment":"neutral","sentiment_score":-0.02473986893892288},{"word":"update","start":178.39,"end":178.89,"confidence":0.9879377,"punctuated_word":"update.","sentiment":"neutral","sentiment_score":-0.008447423577308655},{"word":"the","start":187.465,"end":187.625,"confidence":0.8336876,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.29695433378219604},{"word":"transaction","start":187.625,"end":188.125,"confidence":0.99957925,"punctuated_word":"transaction","sentiment":"neutral","sentiment_score":-0.24775469303131104},{"word":"is","start":189.145,"end":189.465,"confidence":0.88861024,"punctuated_word":"is,","sentiment":"neutral","sentiment_score":-0.2723333537578583},{"word":"like","start":189.465,"end":189.705,"confidence":0.9975164,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.23791001737117767},{"word":"there","start":189.705,"end":190.025,"confidence":0.859359,"punctuated_word":"there,","sentiment":"neutral","sentiment_score":-0.2160046398639679},{"word":"and","start":190.025,"end":190.265,"confidence":0.99990046,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.1463506519794464},{"word":"it's","start":190.265,"end":190.425,"confidence":0.99990785,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.2022193968296051},{"word":"on","start":190.425,"end":190.665,"confidence":0.9997011,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.1473434418439865},{"word":"the","start":190.665,"end":190.825,"confidence":0.99977106,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.16513533890247345},{"word":"account","start":190.825,"end":191.145,"confidence":0.9954524,"punctuated_word":"account.","sentiment":"neutral","sentiment_score":-0.1865235865116119},{"word":"it's","start":191.145,"end":191.385,"confidence":0.99956226,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.11796879023313522},{"word":"up","start":191.385,"end":191.545,"confidence":0.9981323,"punctuated_word":"up","sentiment":"neutral","sentiment_score":-0.07521708309650421},{"word":"to","start":191.545,"end":191.785,"confidence":0.99604505,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.08701109886169434},{"word":"hubnet","start":191.785,"end":192.285,"confidence":0.7796197,"punctuated_word":"HubNet","sentiment":"neutral","sentiment_score":-0.05417361110448837},{"word":"to","start":192.505,"end":192.905,"confidence":0.41852176,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.16392365097999573},{"word":"fill","start":192.905,"end":193.065,"confidence":0.25489125,"punctuated_word":"fill","sentiment":"neutral","sentiment_score":-0.12537166476249695},{"word":"that","start":193.065,"end":193.385,"confidence":0.99639636,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.16946938633918762},{"word":"down","start":193.385,"end":193.865,"confidence":0.97642833,"punctuated_word":"down","sentiment":"neutral","sentiment_score":-0.09603095054626463},{"word":"and","start":193.865,"end":193.94499,"confidence":0.9375955,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.17520709335803986},{"word":"make","start":193.94499,"end":194.44499,"confidence":0.994146,"punctuated_word":"make","sentiment":"neutral","sentiment_score":-0.22233138978481293},{"word":"changes","start":194.73001,"end":194.97,"confidence":0.9344658,"punctuated_word":"changes","sentiment":"neutral","sentiment_score":-0.2310429811477661},{"word":"if","start":194.97,"end":195.13,"confidence":0.6572613,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.33267733454704285},{"word":"it's","start":195.13,"end":195.29001,"confidence":0.9645568,"punctuated_word":"it's","sentiment":"negative","sentiment_score":-0.42539697885513306},{"word":"not","start":195.29001,"end":195.45001,"confidence":0.46617255,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.47043168544769287},{"word":"net","start":195.45001,"end":195.69,"confidence":0.23584305,"punctuated_word":"net","sentiment":"negative","sentiment_score":-0.4306463897228241},{"word":"well","start":195.69,"end":195.93001,"confidence":0.5190812,"punctuated_word":"well,","sentiment":"negative","sentiment_score":-0.3915582299232483},{"word":"sorry","start":195.93001,"end":196.43001,"confidence":0.87549496,"punctuated_word":"sorry,","sentiment":"negative","sentiment_score":-0.4787190854549408},{"word":"to","start":196.49,"end":196.65001,"confidence":0.99039525,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.5207459926605225},{"word":"be","start":196.65001,"end":196.81001,"confidence":0.9981692,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.4836353063583374},{"word":"able","start":196.81001,"end":196.93001,"confidence":0.9931681,"punctuated_word":"able","sentiment":"negative","sentiment_score":-0.4089660048484802},{"word":"to","start":196.93001,"end":197.05,"confidence":0.99048865,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.41067197918891907},{"word":"make","start":197.05,"end":197.29001,"confidence":0.99944097,"punctuated_word":"make","sentiment":"negative","sentiment_score":-0.35837265849113464},{"word":"those","start":197.29001,"end":197.53,"confidence":0.9992656,"punctuated_word":"those","sentiment":"negative","sentiment_score":-0.3639395236968994},{"word":"changes","start":197.53,"end":198.03,"confidence":0.99550474,"punctuated_word":"changes.","sentiment":"neutral","sentiment_score":-0.2829005718231201},{"word":"so","start":200.41,"end":200.65001,"confidence":0.98350555,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.25522616505622864},{"word":"i","start":200.65001,"end":200.89,"confidence":0.98664993,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.35760077834129333},{"word":"can't","start":200.89,"end":201.39,"confidence":0.9879266,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.3385124206542969},{"word":"yeah","start":202.17,"end":202.67,"confidence":0.8625325,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.26323002576828003},{"word":"if","start":213.865,"end":214.10501,"confidence":0.39783248,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.2455658912658691},{"word":"that","start":214.10501,"end":214.425,"confidence":0.98240215,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.2183094024658203},{"word":"was","start":214.425,"end":214.74501,"confidence":0.9994367,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.27418917417526245},{"word":"to","start":214.74501,"end":214.905,"confidence":0.8628817,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.27741408348083496},{"word":"change","start":214.905,"end":215.145,"confidence":0.99985075,"punctuated_word":"change","sentiment":"neutral","sentiment_score":-0.26546287536621094},{"word":"in","start":215.145,"end":215.30501,"confidence":0.9994785,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.22607526183128357},{"word":"that","start":215.30501,"end":215.80501,"confidence":0.9994617,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.22460037469863892},{"word":"time","start":215.945,"end":216.185,"confidence":0.9571593,"punctuated_word":"time","sentiment":"neutral","sentiment_score":-0.1364218443632126},{"word":"frame","start":216.185,"end":216.585,"confidence":0.91455257,"punctuated_word":"frame,","sentiment":"neutral","sentiment_score":-0.14753666520118713},{"word":"generally","start":216.585,"end":216.905,"confidence":0.91765493,"punctuated_word":"generally,","sentiment":"neutral","sentiment_score":-0.1962105929851532},{"word":"at","start":216.905,"end":217.065,"confidence":0.6030993,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.2354535013437271},{"word":"the","start":217.065,"end":217.225,"confidence":0.99853396,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.17019857466220856},{"word":"time","start":217.225,"end":217.46501,"confidence":0.99968326,"punctuated_word":"time","sentiment":"neutral","sentiment_score":-0.10171212255954742},{"word":"the","start":217.46501,"end":217.625,"confidence":0.8319215,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.17407695949077606},{"word":"trade","start":217.625,"end":218.02501,"confidence":0.999428,"punctuated_word":"trade","sentiment":"neutral","sentiment_score":-0.1347094178199768},{"word":"goes","start":218.02501,"end":218.52,"confidence":0.99953985,"punctuated_word":"goes","sentiment":"neutral","sentiment_score":-0.1852603256702423},{"word":"through","start":218.6,"end":218.92,"confidence":0.9996432,"punctuated_word":"through","sentiment":"neutral","sentiment_score":-0.19181810319423676},{"word":"is","start":218.92,"end":219.16,"confidence":0.9476179,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.15932701528072357},{"word":"roughly","start":219.16,"end":219.66,"confidence":0.99735117,"punctuated_word":"roughly","sentiment":"neutral","sentiment_score":-0.17190241813659668},{"word":"sort","start":219.72,"end":220.04001,"confidence":0.9665337,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":-0.19833317399024963},{"word":"of","start":220.04001,"end":220.36,"confidence":0.9994204,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.16017434000968933},{"word":"the","start":220.36,"end":220.68,"confidence":0.95205307,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.21223579347133636},{"word":"the","start":220.68,"end":221.0,"confidence":0.8651247,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.19382326304912567},{"word":"price","start":221.0,"end":221.32,"confidence":0.998114,"punctuated_word":"price","sentiment":"neutral","sentiment_score":-0.18624715507030487},{"word":"there","start":221.32,"end":221.56,"confidence":0.9501429,"punctuated_word":"there,","sentiment":"neutral","sentiment_score":-0.16028505563735962},{"word":"but","start":221.56,"end":221.8,"confidence":0.9998161,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.18593335151672363},{"word":"i'd","start":221.8,"end":222.04001,"confidence":0.99447143,"punctuated_word":"I'd","sentiment":"negative","sentiment_score":-0.3968175649642944},{"word":"sort","start":222.04001,"end":222.2,"confidence":0.99615234,"punctuated_word":"sort","sentiment":"negative","sentiment_score":-0.4422469139099121},{"word":"of","start":222.2,"end":222.36,"confidence":0.9294598,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.4541504681110382},{"word":"be","start":222.36,"end":222.52,"confidence":0.99703217,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.517238974571228},{"word":"unsure","start":222.52,"end":223.02,"confidence":0.99921954,"punctuated_word":"unsure","sentiment":"negative","sentiment_score":-0.5282168984413147},{"word":"as","start":223.08,"end":223.16,"confidence":0.998279,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.5374810099601746},{"word":"to","start":223.16,"end":223.32,"confidence":0.9996543,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.5466148257255554},{"word":"how","start":223.32,"end":223.64,"confidence":0.9992366,"punctuated_word":"how","sentiment":"negative","sentiment_score":-0.50399249792099},{"word":"with","start":223.64,"end":223.88,"confidence":0.760221,"punctuated_word":"with","sentiment":"negative","sentiment_score":-0.5148358345031738},{"word":"the","start":223.88,"end":223.92001,"confidence":0.5619859,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5318698883056641},{"word":"what","start":223.96,"end":224.2,"confidence":0.997761,"punctuated_word":"what","sentiment":"negative","sentiment_score":-0.5710899829864502},{"word":"is","start":224.2,"end":224.36,"confidence":0.912184,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.5690301656723022},{"word":"going","start":224.36,"end":224.6,"confidence":0.99798715,"punctuated_word":"going","sentiment":"negative","sentiment_score":-0.46942174434661865},{"word":"on","start":224.6,"end":224.68001,"confidence":0.99393797,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.5208935737609863},{"word":"benelon","start":224.68001,"end":225.08,"confidence":0.6121262,"punctuated_word":"Benelon,","sentiment":"negative","sentiment_score":-0.4606437683105469},{"word":"how","start":225.08,"end":225.24,"confidence":0.99443203,"punctuated_word":"how","sentiment":"negative","sentiment_score":-0.5585763454437256},{"word":"that","start":225.24,"end":225.40001,"confidence":0.82334375,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.3823894262313843},{"word":"does","start":225.40001,"end":225.64,"confidence":0.99947256,"punctuated_word":"does","sentiment":"negative","sentiment_score":-0.4052394330501557},{"word":"occur","start":225.64,"end":226.14,"confidence":0.9784565,"punctuated_word":"occur.","sentiment":"neutral","sentiment_score":-0.17944779992103577},{"word":"but","start":226.68001,"end":227.08,"confidence":0.7373086,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.15612410008907318},{"word":"in","start":227.08,"end":227.48001,"confidence":0.996068,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.2061195373535156},{"word":"the","start":227.48001,"end":227.64,"confidence":0.9968892,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1768759936094284},{"word":"sense","start":227.64,"end":227.88,"confidence":0.9998499,"punctuated_word":"sense","sentiment":"neutral","sentiment_score":-0.1524386703968048},{"word":"that","start":227.88,"end":228.12001,"confidence":0.9520607,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":-0.20468416810035703},{"word":"yeah","start":228.12001,"end":228.28,"confidence":0.9885245,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":-0.19974607229232788},{"word":"if","start":228.28,"end":228.36,"confidence":0.99858224,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.25426268577575684},{"word":"it","start":228.36,"end":228.52,"confidence":0.9972217,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.32438424229621887},{"word":"did","start":228.52,"end":228.76001,"confidence":0.9992488,"punctuated_word":"did","sentiment":"neutral","sentiment_score":-0.223465695977211},{"word":"take","start":228.76001,"end":228.92,"confidence":0.9996426,"punctuated_word":"take","sentiment":"neutral","sentiment_score":-0.29535821080207825},{"word":"a","start":228.92,"end":229.08,"confidence":0.99316424,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.3516806662082672},{"word":"huge","start":229.08,"end":229.32,"confidence":0.999887,"punctuated_word":"huge","sentiment":"negative","sentiment_score":-0.3857499361038208},{"word":"dive","start":229.32,"end":229.64,"confidence":0.98491246,"punctuated_word":"dive,","sentiment":"negative","sentiment_score":-0.431565523147583},{"word":"there's","start":229.64,"end":229.88,"confidence":0.99952304,"punctuated_word":"there's","sentiment":"negative","sentiment_score":-0.6634376049041748},{"word":"a","start":229.88,"end":229.96,"confidence":0.9975309,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5990084409713745},{"word":"chance","start":229.96,"end":230.28,"confidence":0.9996111,"punctuated_word":"chance","sentiment":"negative","sentiment_score":-0.6342394948005676},{"word":"that","start":230.28,"end":230.44,"confidence":0.99968207,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.6518871188163757},{"word":"you","start":230.44,"end":230.68001,"confidence":0.9991266,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.7341141700744629},{"word":"could","start":230.68001,"end":231.165,"confidence":0.99906045,"punctuated_word":"could","sentiment":"negative","sentiment_score":-0.7123444676399231},{"word":"sort","start":231.325,"end":231.485,"confidence":0.9974847,"punctuated_word":"sort","sentiment":"negative","sentiment_score":-0.685539722442627},{"word":"of","start":231.485,"end":231.64499,"confidence":0.8908117,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.7425976991653442},{"word":"lose","start":231.64499,"end":231.885,"confidence":0.99853826,"punctuated_word":"lose","sentiment":"negative","sentiment_score":-0.6626996397972107},{"word":"that","start":231.885,"end":232.045,"confidence":0.7327639,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.5995177030563354},{"word":"in","start":232.045,"end":232.20499,"confidence":0.5797633,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.5227593779563904},{"word":"saying","start":232.20499,"end":232.44499,"confidence":0.9915489,"punctuated_word":"saying","sentiment":"negative","sentiment_score":-0.4437607526779175},{"word":"that","start":232.44499,"end":232.685,"confidence":0.99797636,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.47516006231307983},{"word":"it","start":232.685,"end":232.765,"confidence":0.7767526,"punctuated_word":"it","sentiment":"negative","sentiment_score":-0.53705894947052},{"word":"caused","start":232.765,"end":233.245,"confidence":0.36480838,"punctuated_word":"caused","sentiment":"negative","sentiment_score":-0.4874306321144104},{"word":"the","start":233.245,"end":233.405,"confidence":0.9809106,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5682902336120605},{"word":"war","start":233.405,"end":233.64499,"confidence":0.9984666,"punctuated_word":"war","sentiment":"negative","sentiment_score":-0.6297486424446106},{"word":"in","start":233.64499,"end":233.805,"confidence":0.91417265,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.6603555083274841},{"word":"ukraine","start":233.805,"end":234.20499,"confidence":0.84873134,"punctuated_word":"Ukraine,","sentiment":"negative","sentiment_score":-0.610139012336731},{"word":"everything","start":234.20499,"end":234.44499,"confidence":0.990137,"punctuated_word":"everything","sentiment":"negative","sentiment_score":-0.7023170590400696},{"word":"everything","start":234.44499,"end":234.765,"confidence":0.8346512,"punctuated_word":"everything","sentiment":"negative","sentiment_score":-0.7324984073638916},{"word":"is","start":234.765,"end":234.92499,"confidence":0.99905556,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.717247486114502},{"word":"a","start":234.92499,"end":235.00499,"confidence":0.99965215,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.7123373746871948},{"word":"little","start":235.00499,"end":235.165,"confidence":0.9999757,"punctuated_word":"little","sentiment":"negative","sentiment_score":-0.5428189635276794},{"word":"bit","start":235.165,"end":235.405,"confidence":0.99976,"punctuated_word":"bit","sentiment":"negative","sentiment_score":-0.663235068321228},{"word":"volatile","start":235.405,"end":235.885,"confidence":0.99834347,"punctuated_word":"volatile","sentiment":"negative","sentiment_score":-0.6972122192382812},{"word":"at","start":235.885,"end":236.045,"confidence":0.99925727,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.6547923684120178},{"word":"the","start":236.045,"end":236.125,"confidence":0.9997224,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6501520276069641},{"word":"moment","start":236.125,"end":236.44499,"confidence":0.99997795,"punctuated_word":"moment","sentiment":"negative","sentiment_score":-0.574314534664154},{"word":"anyway","start":236.44499,"end":236.94499,"confidence":0.94536966,"punctuated_word":"anyway.","sentiment":"negative","sentiment_score":-0.4907039701938629},{"word":"so","start":237.56499,"end":237.805,"confidence":0.70618343,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.25657737255096436},{"word":"not","start":237.805,"end":238.045,"confidence":0.9948895,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.23096074163913727},{"word":"just","start":238.045,"end":238.28499,"confidence":0.9995803,"punctuated_word":"just","sentiment":"negative","sentiment_score":-0.33584800362586975},{"word":"ben","start":238.28499,"end":238.605,"confidence":0.79183424,"punctuated_word":"Ben","sentiment":"negative","sentiment_score":-0.4084987938404083},{"word":"long","start":238.605,"end":239.00499,"confidence":0.75609136,"punctuated_word":"Long,","sentiment":"negative","sentiment_score":-0.3567104935646057},{"word":"given","start":239.00499,"end":239.245,"confidence":0.9861415,"punctuated_word":"given","sentiment":"neutral","sentiment_score":-0.2330808192491531},{"word":"that","start":239.245,"end":239.48499,"confidence":0.9979159,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.17503854632377625},{"word":"what","start":239.48499,"end":239.72499,"confidence":0.99775416,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.22156891226768496},{"word":"did","start":239.72499,"end":239.965,"confidence":0.998953,"punctuated_word":"did","sentiment":"neutral","sentiment_score":-0.23174940049648285},{"word":"occur","start":239.965,"end":240.28499,"confidence":0.9972351,"punctuated_word":"occur","sentiment":"neutral","sentiment_score":-0.21557864546775815},{"word":"has","start":240.28499,"end":240.525,"confidence":0.9937185,"punctuated_word":"has","sentiment":"neutral","sentiment_score":-0.2612292170524597},{"word":"gone","start":240.525,"end":240.765,"confidence":0.99787164,"punctuated_word":"gone","sentiment":"neutral","sentiment_score":-0.31974804401397705},{"word":"down","start":240.765,"end":241.00499,"confidence":0.99918455,"punctuated_word":"down","sentiment":"neutral","sentiment_score":-0.3039408028125763},{"word":"the","start":241.00499,"end":241.08499,"confidence":0.39380237,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.45513513684272766},{"word":"market","start":241.08499,"end":241.48499,"confidence":0.8383168,"punctuated_word":"market","sentiment":"negative","sentiment_score":-0.46983802318573},{"word":"as","start":241.48499,"end":241.64499,"confidence":0.945031,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.4628823399543762},{"word":"a","start":241.64499,"end":241.72499,"confidence":0.99557954,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4312949776649475},{"word":"whole","start":241.72499,"end":241.885,"confidence":0.99908173,"punctuated_word":"whole","sentiment":"negative","sentiment_score":-0.49801698327064514},{"word":"took","start":241.885,"end":242.125,"confidence":0.58377284,"punctuated_word":"took","sentiment":"negative","sentiment_score":-0.34006351232528687},{"word":"a","start":242.125,"end":242.20499,"confidence":0.99829346,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2477770745754242},{"word":"bit","start":242.20499,"end":242.36499,"confidence":0.9997794,"punctuated_word":"bit","sentiment":"neutral","sentiment_score":-0.28888699412345886},{"word":"of","start":242.36499,"end":242.525,"confidence":0.99981135,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.3140855133533478},{"word":"a","start":242.525,"end":242.605,"confidence":0.99865806,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.3490672707557678},{"word":"dive","start":242.605,"end":242.84499,"confidence":0.9994561,"punctuated_word":"dive","sentiment":"neutral","sentiment_score":-0.2976261377334595},{"word":"as","start":242.84499,"end":243.00499,"confidence":0.9995741,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.273603230714798},{"word":"well","start":243.00499,"end":243.50499,"confidence":0.9890076,"punctuated_word":"well.","sentiment":"neutral","sentiment_score":-0.23827174305915833},{"word":"so","start":244.5,"end":244.73999,"confidence":0.98454094,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.16136425733566284},{"word":"even","start":244.73999,"end":244.98,"confidence":0.9909498,"punctuated_word":"even","sentiment":"neutral","sentiment_score":-0.18058964610099792},{"word":"then","start":244.98,"end":245.21999,"confidence":0.95495373,"punctuated_word":"then,","sentiment":"neutral","sentiment_score":-0.15121930837631226},{"word":"you","start":245.21999,"end":245.37999,"confidence":0.99977165,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.21470549702644348},{"word":"would","start":245.37999,"end":245.62,"confidence":0.99979347,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.2376815378665924},{"word":"be","start":245.62,"end":246.01999,"confidence":0.99985373,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.29244548082351685},{"word":"selling","start":246.01999,"end":246.34,"confidence":0.999819,"punctuated_word":"selling","sentiment":"neutral","sentiment_score":-0.30135059356689453},{"word":"lower","start":246.34,"end":246.73999,"confidence":0.96794635,"punctuated_word":"lower,","sentiment":"neutral","sentiment_score":-0.20183831453323364},{"word":"buying","start":246.73999,"end":247.06,"confidence":0.99988914,"punctuated_word":"buying","sentiment":"neutral","sentiment_score":-0.2697362005710602},{"word":"lower","start":247.06,"end":247.37999,"confidence":0.9996511,"punctuated_word":"lower","sentiment":"neutral","sentiment_score":-0.21000924706459043},{"word":"in","start":247.37999,"end":247.54,"confidence":0.9590718,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.18120378255844116},{"word":"terms","start":247.54,"end":247.78,"confidence":0.99997854,"punctuated_word":"terms","sentiment":"neutral","sentiment_score":-0.14960333704948425},{"word":"of","start":247.78,"end":247.85999,"confidence":0.99973494,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.17542019486427307},{"word":"the","start":247.85999,"end":248.01999,"confidence":0.9946256,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.2238105535507202},{"word":"switching","start":248.01999,"end":248.42,"confidence":0.999913,"punctuated_word":"switching","sentiment":"neutral","sentiment_score":-0.14908406138420105},{"word":"of","start":248.42,"end":248.57999,"confidence":0.9998305,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.12740559875965118},{"word":"the","start":248.57999,"end":248.73999,"confidence":0.9995441,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.15837925672531128},{"word":"investments","start":248.73999,"end":249.23999,"confidence":0.6001307,"punctuated_word":"investments","sentiment":"neutral","sentiment_score":-0.17137369513511658},{"word":"as","start":249.37999,"end":249.54,"confidence":0.9505836,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.15575942397117615},{"word":"opposed","start":249.54,"end":249.93999,"confidence":0.99952865,"punctuated_word":"opposed","sentiment":"neutral","sentiment_score":-0.16655443608760834},{"word":"to","start":249.93999,"end":250.43999,"confidence":0.910061,"punctuated_word":"to,","sentiment":"neutral","sentiment_score":-0.23626211285591123},{"word":"like","start":250.57999,"end":250.81999,"confidence":0.9958068,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.26493212580680847},{"word":"just","start":250.81999,"end":251.06,"confidence":0.9983707,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.28492656350135803},{"word":"benelon","start":251.06,"end":251.54,"confidence":0.6274975,"punctuated_word":"Benelon","sentiment":"negative","sentiment_score":-0.34359848499298096},{"word":"going","start":251.54,"end":251.85999,"confidence":0.99862456,"punctuated_word":"going","sentiment":"negative","sentiment_score":-0.35873493552207947},{"word":"down","start":251.85999,"end":252.01999,"confidence":0.9996922,"punctuated_word":"down","sentiment":"neutral","sentiment_score":-0.2410135567188263},{"word":"at","start":252.01999,"end":252.18,"confidence":0.72843444,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.34490931034088135},{"word":"the","start":252.18,"end":252.26,"confidence":0.9994665,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.3354372978210449},{"word":"moment","start":252.26,"end":252.65999,"confidence":0.97538567,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":-0.26625120639801025},{"word":"it's","start":252.65999,"end":252.81999,"confidence":0.98764235,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.18517687916755676},{"word":"the","start":252.81999,"end":252.98,"confidence":0.9210277,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.2345016449689865},{"word":"war","start":252.98,"end":253.21999,"confidence":0.74489117,"punctuated_word":"war","sentiment":"neutral","sentiment_score":-0.2269383519887924},{"word":"in","start":253.21999,"end":253.45999,"confidence":0.96807915,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.23330852389335632},{"word":"ukraine","start":253.45999,"end":253.85999,"confidence":0.9856574,"punctuated_word":"Ukraine","sentiment":"neutral","sentiment_score":-0.2053152620792389},{"word":"in","start":254.18,"end":254.34,"confidence":0.67003334,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.2748594582080841},{"word":"iran","start":254.34,"end":254.73999,"confidence":0.9817856,"punctuated_word":"Iran","sentiment":"negative","sentiment_score":-0.3431154787540436},{"word":"and","start":254.73999,"end":254.9,"confidence":0.97826666,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.27733922004699707},{"word":"everything","start":254.9,"end":255.21999,"confidence":0.9990055,"punctuated_word":"everything","sentiment":"neutral","sentiment_score":-0.18011830747127533},{"word":"that","start":255.21999,"end":255.37999,"confidence":0.91273654,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.11369089782238008},{"word":"is","start":255.37999,"end":255.45999,"confidence":0.99794096,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.08861541002988815},{"word":"causing","start":255.45999,"end":255.85999,"confidence":0.9979348,"punctuated_word":"causing","sentiment":"neutral","sentiment_score":-0.21449929475784305},{"word":"the","start":255.85999,"end":256.02,"confidence":0.5971214,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.25506702065467834},{"word":"mass","start":256.02,"end":256.425,"confidence":0.5851706,"punctuated_word":"mass.","sentiment":"neutral","sentiment_score":-0.25693392753601074},{"word":"but","start":259.145,"end":259.645,"confidence":0.99355537,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.10843390971422195},{"word":"in","start":263.065,"end":263.145,"confidence":0.9980268,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.2181396633386612},{"word":"yeah","start":263.305,"end":263.78497,"confidence":0.9872438,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.1751919686794281},{"word":"i","start":263.78497,"end":264.025,"confidence":0.99324095,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.35950160026550293},{"word":"i","start":264.025,"end":264.185,"confidence":0.9774294,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.38045960664749146},{"word":"know","start":264.185,"end":264.345,"confidence":0.99965596,"punctuated_word":"know","sentiment":"negative","sentiment_score":-0.3590671420097351},{"word":"it's","start":264.345,"end":264.745,"confidence":0.9967163,"punctuated_word":"it's","sentiment":"negative","sentiment_score":-0.5146253705024719},{"word":"a","start":264.745,"end":264.82498,"confidence":0.88155717,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.6194624900817871},{"word":"horrible","start":264.82498,"end":265.145,"confidence":0.7771487,"punctuated_word":"horrible","sentiment":"negative","sentiment_score":-0.7001538872718811},{"word":"situation","start":265.145,"end":265.54498,"confidence":0.97658014,"punctuated_word":"situation.","sentiment":"negative","sentiment_score":-0.6485529541969299},{"word":"we've","start":265.54498,"end":265.78497,"confidence":0.99671185,"punctuated_word":"We've","sentiment":"negative","sentiment_score":-0.5046513080596924},{"word":"been","start":265.78497,"end":266.025,"confidence":0.9996586,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.5232191681861877},{"word":"trying","start":266.025,"end":266.26498,"confidence":0.9997043,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.5149781703948975},{"word":"to","start":266.26498,"end":266.585,"confidence":0.9986162,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.4317550659179687},{"word":"obviously","start":266.585,"end":267.065,"confidence":0.7458783,"punctuated_word":"obviously","sentiment":"negative","sentiment_score":-0.3668843805789947},{"word":"do","start":267.065,"end":267.22498,"confidence":0.9939215,"punctuated_word":"do","sentiment":"negative","sentiment_score":-0.4246715009212494},{"word":"as","start":267.22498,"end":267.305,"confidence":0.99970275,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.31758204102516174},{"word":"much","start":267.305,"end":267.54498,"confidence":0.9999038,"punctuated_word":"much","sentiment":"neutral","sentiment_score":-0.31703776121139526},{"word":"as","start":267.54498,"end":267.705,"confidence":0.99951565,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.3560488522052765},{"word":"we","start":267.705,"end":267.865,"confidence":0.9995763,"punctuated_word":"we","sentiment":"negative","sentiment_score":-0.338489294052124},{"word":"can","start":267.865,"end":268.10498,"confidence":0.99972314,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.374941349029541},{"word":"there","start":268.10498,"end":268.425,"confidence":0.70073247,"punctuated_word":"there,","sentiment":"neutral","sentiment_score":-0.2688392698764801},{"word":"zoran","start":268.425,"end":268.82498,"confidence":0.8460896,"punctuated_word":"Zoran,","sentiment":"neutral","sentiment_score":-0.22724074125289917},{"word":"to","start":268.82498,"end":269.31,"confidence":0.93375456,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.29856154322624207},{"word":"to","start":269.31,"end":269.47,"confidence":0.9995821,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.3173906207084656},{"word":"get","start":269.47,"end":269.71,"confidence":0.99964833,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.2956851124763489},{"word":"you","start":269.71,"end":269.79,"confidence":0.9998772,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.31272175908088684},{"word":"out","start":269.79,"end":270.03,"confidence":0.8232346,"punctuated_word":"out,","sentiment":"neutral","sentiment_score":-0.2524264454841614},{"word":"and","start":270.03,"end":270.27,"confidence":0.9996136,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.16878633201122284},{"word":"i'll","start":270.27,"end":270.51,"confidence":0.99942714,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.011415906250476835},{"word":"follow-up","start":270.51,"end":270.91,"confidence":0.9938264,"punctuated_word":"follow-up","sentiment":"neutral","sentiment_score":0.01813976839184761},{"word":"the","start":270.91,"end":271.07,"confidence":0.92877734,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0591232106089592},{"word":"investment","start":271.07,"end":271.38998,"confidence":0.5972522,"punctuated_word":"investment","sentiment":"neutral","sentiment_score":0.013729408383369446},{"word":"committee","start":271.38998,"end":271.71,"confidence":0.77942157,"punctuated_word":"committee","sentiment":"neutral","sentiment_score":0.09918860346078873},{"word":"today","start":271.71,"end":271.87,"confidence":0.9988807,"punctuated_word":"today","sentiment":"neutral","sentiment_score":0.06889395415782928},{"word":"after","start":271.87,"end":272.11,"confidence":0.7563315,"punctuated_word":"after","sentiment":"neutral","sentiment_score":0.018465444445610046},{"word":"this","start":272.11,"end":272.27,"confidence":0.99944645,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.04293204098939896},{"word":"phone","start":272.27,"end":272.43,"confidence":0.99914014,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.028231360018253326},{"word":"call","start":272.43,"end":272.59,"confidence":0.95018506,"punctuated_word":"call.","sentiment":"neutral","sentiment_score":-0.0575353130698204},{"word":"i'll","start":272.59,"end":272.83,"confidence":0.9743619,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.04902293533086777},{"word":"walk","start":272.83,"end":272.99,"confidence":0.9977216,"punctuated_word":"walk","sentiment":"neutral","sentiment_score":0.0977613404393196},{"word":"over","start":272.99,"end":273.23,"confidence":0.99711776,"punctuated_word":"over","sentiment":"neutral","sentiment_score":0.11908894777297974},{"word":"to","start":273.23,"end":273.38998,"confidence":0.9955884,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.08987925201654434},{"word":"them","start":273.38998,"end":273.71,"confidence":0.72912556,"punctuated_word":"them","sentiment":"neutral","sentiment_score":0.09122908115386964},{"word":"and","start":273.71,"end":273.95,"confidence":0.9815996,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.09025269001722336},{"word":"have","start":273.95,"end":274.11,"confidence":0.9998266,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.0759987086057663},{"word":"a","start":274.11,"end":274.19,"confidence":0.99910766,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.07571591436862946},{"word":"conversation","start":274.19,"end":274.69,"confidence":0.7644445,"punctuated_word":"conversation,","sentiment":"neutral","sentiment_score":0.07063286751508713},{"word":"and","start":275.31,"end":275.55,"confidence":0.96995103,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06314937025308609},{"word":"i'll","start":275.55,"end":275.71,"confidence":0.9994521,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.07321232557296753},{"word":"put","start":275.71,"end":275.79,"confidence":0.9999602,"punctuated_word":"put","sentiment":"neutral","sentiment_score":0.06519714742898941},{"word":"a","start":275.79,"end":275.87,"confidence":0.9993812,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0856393426656723},{"word":"reminder","start":275.87,"end":276.19,"confidence":0.99830854,"punctuated_word":"reminder","sentiment":"neutral","sentiment_score":0.1289222687482834},{"word":"in","start":276.19,"end":276.35,"confidence":0.82753956,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.08750136196613312},{"word":"my","start":276.35,"end":276.43,"confidence":0.99941826,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.09400947391986848},{"word":"calendar","start":276.43,"end":276.83,"confidence":0.99909544,"punctuated_word":"calendar","sentiment":"neutral","sentiment_score":0.08846159279346466},{"word":"next","start":276.83,"end":276.99,"confidence":0.9981523,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.05897774919867515},{"word":"week","start":276.99,"end":277.23,"confidence":0.9994869,"punctuated_word":"week","sentiment":"neutral","sentiment_score":0.06659169495105743},{"word":"to","start":277.23,"end":277.31,"confidence":0.9907504,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.07017946988344193},{"word":"follow-up","start":277.31,"end":277.79,"confidence":0.9995057,"punctuated_word":"follow-up","sentiment":"neutral","sentiment_score":0.07445291429758072},{"word":"for","start":277.79,"end":277.87,"confidence":0.9261557,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.04800871014595032},{"word":"that","start":277.87,"end":278.11,"confidence":0.99986446,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.02495681494474411},{"word":"as","start":278.11,"end":278.27,"confidence":0.99977976,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.032633282244205475},{"word":"well","start":278.27,"end":278.51,"confidence":0.9998982,"punctuated_word":"well","sentiment":"neutral","sentiment_score":0.04647362232208252},{"word":"for","start":278.51,"end":278.66998,"confidence":0.998662,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.047886304557323456},{"word":"you","start":278.66998,"end":278.91,"confidence":0.9983798,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.022982247173786163},{"word":"just","start":278.91,"end":279.15,"confidence":0.84383607,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.033086031675338745},{"word":"to","start":279.15,"end":279.31,"confidence":0.9997981,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.05972222983837128},{"word":"keep","start":279.31,"end":279.47,"confidence":0.9961265,"punctuated_word":"keep","sentiment":"neutral","sentiment_score":-0.10313279181718826},{"word":"a","start":279.47,"end":279.55,"confidence":0.9783026,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.09605945646762848},{"word":"bit","start":279.55,"end":279.71,"confidence":0.99421376,"punctuated_word":"bit","sentiment":"neutral","sentiment_score":-0.04024045914411545},{"word":"of","start":279.71,"end":279.87,"confidence":0.99909854,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.14918412268161774},{"word":"a","start":279.87,"end":279.95,"confidence":0.99938107,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1850140392780304},{"word":"closer","start":279.95,"end":280.27,"confidence":0.99519944,"punctuated_word":"closer","sentiment":"neutral","sentiment_score":-0.06863994151353836},{"word":"eye","start":280.27,"end":280.43,"confidence":0.9938997,"punctuated_word":"eye","sentiment":"neutral","sentiment_score":-0.10704664885997772},{"word":"on","start":280.43,"end":280.59,"confidence":0.99922216,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.0862559974193573},{"word":"it","start":280.59,"end":281.09,"confidence":0.99870366,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":-0.1319020688533783},{"word":"as","start":295.41998,"end":295.58,"confidence":0.7562533,"punctuated_word":"As","sentiment":"neutral","sentiment_score":-0.3121532201766968},{"word":"i","start":295.58,"end":295.66,"confidence":0.8093267,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.2106100171804428},{"word":"said","start":295.66,"end":295.98,"confidence":0.9308263,"punctuated_word":"said,","sentiment":"neutral","sentiment_score":-0.12530238926410675},{"word":"sir","start":295.98,"end":296.3,"confidence":0.9260173,"punctuated_word":"sir,","sentiment":"neutral","sentiment_score":-0.10395094007253648},{"word":"like","start":296.3,"end":296.69998,"confidence":0.8382436,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.1095396727323532},{"word":"i","start":296.69998,"end":296.86,"confidence":0.7604159,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.18804265558719635},{"word":"cut","start":296.86,"end":297.1,"confidence":0.19329615,"punctuated_word":"cut","sentiment":"neutral","sentiment_score":-0.18907900154590607},{"word":"but","start":308.315,"end":308.475,"confidence":0.4886776,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.3300577700138092},{"word":"that's","start":308.475,"end":308.975,"confidence":0.9991487,"punctuated_word":"that's","sentiment":"negative","sentiment_score":-0.4342201352119446},{"word":"that's","start":309.195,"end":309.67502,"confidence":0.98838687,"punctuated_word":"that's","sentiment":"negative","sentiment_score":-0.4941737651824951},{"word":"not","start":309.67502,"end":309.99503,"confidence":0.99985623,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.5444265007972717},{"word":"us","start":309.99503,"end":310.49503,"confidence":0.99989426,"punctuated_word":"us","sentiment":"negative","sentiment_score":-0.5504711866378784},{"word":"in","start":310.635,"end":310.875,"confidence":0.9963617,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.41312938928604126},{"word":"the","start":310.875,"end":310.95502,"confidence":0.9967891,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.45087382197380066},{"word":"sense","start":310.95502,"end":311.355,"confidence":0.99997973,"punctuated_word":"sense","sentiment":"negative","sentiment_score":-0.4352481961250305},{"word":"that","start":311.355,"end":311.435,"confidence":0.999782,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.5495458245277405},{"word":"we","start":311.435,"end":311.67502,"confidence":0.99987566,"punctuated_word":"we","sentiment":"negative","sentiment_score":-0.5401928424835205},{"word":"can","start":311.67502,"end":311.99503,"confidence":0.99982387,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.6060240864753723},{"word":"do","start":311.99503,"end":312.155,"confidence":0.99858165,"punctuated_word":"do","sentiment":"negative","sentiment_score":-0.5939525961875916},{"word":"it","start":312.155,"end":312.315,"confidence":0.99797064,"punctuated_word":"it","sentiment":"negative","sentiment_score":-0.577178418636322},{"word":"like","start":312.315,"end":312.475,"confidence":0.8960018,"punctuated_word":"like","sentiment":"negative","sentiment_score":-0.5232246518135071},{"word":"we've","start":312.475,"end":312.715,"confidence":0.99287295,"punctuated_word":"we've","sentiment":"negative","sentiment_score":-0.4905277490615845},{"word":"done","start":312.715,"end":313.215,"confidence":0.99993515,"punctuated_word":"done","sentiment":"negative","sentiment_score":-0.4765684306621551},{"word":"what","start":313.27502,"end":313.515,"confidence":0.9285876,"punctuated_word":"what","sentiment":"negative","sentiment_score":-0.4570582509040833},{"word":"we","start":313.515,"end":313.915,"confidence":0.9998491,"punctuated_word":"we","sentiment":"negative","sentiment_score":-0.3881343007087707},{"word":"can","start":313.915,"end":314.23502,"confidence":0.997047,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.14848068356513977},{"word":"to","start":314.23502,"end":314.55502,"confidence":0.9957902,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.14924781024456024},{"word":"to","start":314.55502,"end":314.715,"confidence":0.95246434,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.1939641237258911},{"word":"make","start":314.715,"end":314.95502,"confidence":0.9991447,"punctuated_word":"make","sentiment":"neutral","sentiment_score":-0.16372781991958618},{"word":"the","start":314.95502,"end":315.11502,"confidence":0.9954722,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.13293591141700745},{"word":"trade","start":315.11502,"end":315.61502,"confidence":0.9939889,"punctuated_word":"trade.","sentiment":"neutral","sentiment_score":-0.1071525439620018},{"word":"it's","start":315.67502,"end":315.915,"confidence":0.9995754,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.025078289210796356},{"word":"up","start":315.915,"end":316.155,"confidence":0.99995184,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.028679516166448593},{"word":"to","start":316.155,"end":316.475,"confidence":0.99989736,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.03476909175515175},{"word":"to","start":316.475,"end":316.635,"confidence":0.9934204,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.04236814007163048},{"word":"netwealth","start":316.635,"end":317.135,"confidence":0.900356,"punctuated_word":"Netwealth","sentiment":"neutral","sentiment_score":0.04896434396505356},{"word":"to","start":317.195,"end":317.355,"confidence":0.9989248,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.034767188131809235},{"word":"be","start":317.355,"end":317.435,"confidence":0.9998,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.08249552547931671},{"word":"able","start":317.435,"end":317.67502,"confidence":0.9850116,"punctuated_word":"able","sentiment":"neutral","sentiment_score":0.11124508827924728},{"word":"to","start":317.67502,"end":317.755,"confidence":0.9983693,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.14339695870876312},{"word":"sell","start":317.755,"end":318.075,"confidence":0.9623912,"punctuated_word":"sell","sentiment":"neutral","sentiment_score":0.11474233865737916},{"word":"that","start":318.075,"end":318.315,"confidence":0.99949026,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.13981615006923676},{"word":"down","start":318.315,"end":318.715,"confidence":0.9993749,"punctuated_word":"down","sentiment":"neutral","sentiment_score":0.1507580429315567},{"word":"and","start":318.715,"end":319.215,"confidence":0.99466693,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.1428074836730957},{"word":"action","start":320.89,"end":321.13,"confidence":0.98074144,"punctuated_word":"action","sentiment":"neutral","sentiment_score":0.19448290765285492},{"word":"it","start":321.13,"end":321.63,"confidence":0.8619049,"punctuated_word":"it,","sentiment":"neutral","sentiment_score":0.13299232721328735},{"word":"if","start":322.25,"end":322.49002,"confidence":0.99917656,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.12069062888622284},{"word":"that","start":322.49002,"end":322.65,"confidence":0.9998097,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.0924253761768341},{"word":"makes","start":322.65,"end":322.89,"confidence":0.98823845,"punctuated_word":"makes","sentiment":"neutral","sentiment_score":0.0844586044549942},{"word":"sense","start":322.89,"end":323.39,"confidence":0.9853241,"punctuated_word":"sense.","sentiment":"neutral","sentiment_score":0.056273479014635086},{"word":"i'll","start":323.41003,"end":323.91003,"confidence":0.58785045,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.03730646893382072},{"word":"i'll","start":323.93002,"end":324.09,"confidence":0.8843806,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.04065784066915512},{"word":"just","start":324.09,"end":324.33002,"confidence":0.8122914,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.0374411903321743},{"word":"say","start":324.33002,"end":324.49002,"confidence":0.5706016,"punctuated_word":"say,","sentiment":"neutral","sentiment_score":0.03983956575393677},{"word":"i'll","start":324.49002,"end":324.73,"confidence":0.9992199,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.041632674634456635},{"word":"follow-up","start":324.73,"end":325.21002,"confidence":0.9991453,"punctuated_word":"follow-up","sentiment":"neutral","sentiment_score":0.037887316197156906},{"word":"next","start":325.21002,"end":325.53,"confidence":0.9991824,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.04384215176105499},{"word":"week","start":325.53,"end":325.85,"confidence":0.99984133,"punctuated_word":"week","sentiment":"neutral","sentiment_score":0.060376569628715515},{"word":"as","start":325.85,"end":326.09,"confidence":0.982427,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.06184116750955582},{"word":"well","start":326.09,"end":326.41,"confidence":0.7693721,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":0.052894145250320435},{"word":"zoran","start":326.41,"end":326.65,"confidence":0.6846109,"punctuated_word":"Zoran,","sentiment":"neutral","sentiment_score":0.10086163133382796},{"word":"and","start":326.65,"end":326.89,"confidence":0.9870248,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.08217386901378632},{"word":"i'll","start":326.89,"end":326.97,"confidence":0.92300785,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.1085590347647667},{"word":"even","start":326.97,"end":327.21002,"confidence":0.9922281,"punctuated_word":"even","sentiment":"neutral","sentiment_score":0.10769006609916688},{"word":"give","start":327.21002,"end":327.45,"confidence":0.9951509,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.10155287384986876},{"word":"netwealth","start":327.45,"end":327.85,"confidence":0.99626064,"punctuated_word":"Netwealth","sentiment":"neutral","sentiment_score":0.1024882197380066},{"word":"a","start":327.85,"end":328.01,"confidence":0.97791517,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.13116152584552765},{"word":"call","start":328.01,"end":328.49002,"confidence":0.9994634,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.11273569613695145},{"word":"next","start":328.49002,"end":328.73,"confidence":0.9992441,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.08559216558933258},{"word":"week","start":328.73,"end":328.97,"confidence":0.99995995,"punctuated_word":"week","sentiment":"neutral","sentiment_score":0.08547021448612213},{"word":"as","start":328.97,"end":329.13,"confidence":0.9996309,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.12872810661792755},{"word":"well","start":329.13,"end":329.45,"confidence":0.9999144,"punctuated_word":"well","sentiment":"neutral","sentiment_score":0.12924528121948242},{"word":"to","start":329.45,"end":329.53,"confidence":0.9950322,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.10742225497961044},{"word":"give","start":329.53,"end":329.69,"confidence":0.9998921,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.09687718749046326},{"word":"you","start":329.69,"end":329.77002,"confidence":0.9998266,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.10249638557434082},{"word":"a","start":329.77002,"end":329.85,"confidence":0.99948347,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.106686070561409},{"word":"bit","start":329.85,"end":330.01,"confidence":0.99991345,"punctuated_word":"bit","sentiment":"neutral","sentiment_score":0.08834078907966614},{"word":"more","start":330.01,"end":330.17,"confidence":0.999041,"punctuated_word":"more","sentiment":"neutral","sentiment_score":0.06836522370576859},{"word":"of","start":330.17,"end":330.25,"confidence":0.99969316,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.11288641393184662},{"word":"an","start":330.25,"end":330.41,"confidence":0.99991965,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.10953010618686676},{"word":"update","start":330.41,"end":330.65,"confidence":0.99971384,"punctuated_word":"update","sentiment":"neutral","sentiment_score":0.11333246529102324},{"word":"on","start":330.65,"end":330.81,"confidence":0.9983877,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.06391391903162003},{"word":"when","start":330.81,"end":331.05002,"confidence":0.9997956,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.05476956814527512},{"word":"that","start":331.05002,"end":331.21002,"confidence":0.99989104,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.046263109892606735},{"word":"might","start":331.21002,"end":331.45,"confidence":0.9998803,"punctuated_word":"might","sentiment":"neutral","sentiment_score":0.07077282667160034},{"word":"settle","start":331.45,"end":331.85,"confidence":0.99718,"punctuated_word":"settle","sentiment":"neutral","sentiment_score":0.06973941624164581},{"word":"and","start":331.85,"end":332.09,"confidence":0.98506355,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.05094144493341446},{"word":"give","start":332.09,"end":332.25,"confidence":0.99984217,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.03032753989100456},{"word":"you","start":332.25,"end":332.41,"confidence":0.9997243,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.020013932138681412},{"word":"some","start":332.41,"end":332.65,"confidence":0.9993018,"punctuated_word":"some","sentiment":"neutral","sentiment_score":0.01027117669582367},{"word":"time","start":332.65,"end":332.89,"confidence":0.99831605,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.01779889315366745},{"word":"frames","start":332.89,"end":333.39,"confidence":0.9695846,"punctuated_word":"frames.","sentiment":"neutral","sentiment_score":0.0380111001431942},{"word":"yeah","start":338.195,"end":338.435,"confidence":0.99270755,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.07335292547941208},{"word":"i'm","start":338.435,"end":338.755,"confidence":0.9983537,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.03917181119322777},{"word":"i'm","start":338.755,"end":338.91498,"confidence":0.9484569,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.08303315192461014},{"word":"sorry","start":338.91498,"end":339.235,"confidence":0.9763254,"punctuated_word":"sorry,","sentiment":"neutral","sentiment_score":-0.10410423576831818},{"word":"zoran","start":339.235,"end":339.475,"confidence":0.57623464,"punctuated_word":"Zoran,","sentiment":"neutral","sentiment_score":-0.1054048240184784},{"word":"that","start":339.475,"end":339.63498,"confidence":0.99767417,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.143456369638443},{"word":"i","start":339.63498,"end":339.715,"confidence":0.9985701,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.16463416814804077},{"word":"couldn't","start":339.715,"end":339.955,"confidence":0.99981827,"punctuated_word":"couldn't","sentiment":"neutral","sentiment_score":-0.13240864872932434},{"word":"give","start":339.955,"end":340.035,"confidence":0.99950397,"punctuated_word":"give","sentiment":"neutral","sentiment_score":-0.133369579911232},{"word":"you","start":340.035,"end":340.195,"confidence":0.99794966,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.11408448219299316},{"word":"sort","start":340.195,"end":340.35498,"confidence":0.99012744,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":-0.12624824047088623},{"word":"of","start":340.35498,"end":340.435,"confidence":0.9872687,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.12465906143188477},{"word":"better","start":340.435,"end":340.755,"confidence":0.9822397,"punctuated_word":"better","sentiment":"neutral","sentiment_score":-0.16134965419769287},{"word":"news","start":340.755,"end":340.995,"confidence":0.850688,"punctuated_word":"news,","sentiment":"neutral","sentiment_score":-0.06689910590648651},{"word":"but","start":340.995,"end":341.155,"confidence":0.7648897,"punctuated_word":"but,","sentiment":"neutral","sentiment_score":-0.11134761571884157},{"word":"obviously","start":341.155,"end":341.655,"confidence":0.9791559,"punctuated_word":"obviously,","sentiment":"neutral","sentiment_score":-0.13473251461982727},{"word":"yeah","start":341.715,"end":342.115,"confidence":0.9695658,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":-0.1340051144361496},{"word":"with","start":342.115,"end":342.615,"confidence":0.9986318,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.16692902147769928},{"word":"the","start":342.675,"end":342.835,"confidence":0.9983728,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.16695831716060638},{"word":"the","start":342.835,"end":342.995,"confidence":0.9289252,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1469055414199829},{"word":"way","start":342.995,"end":343.395,"confidence":0.99748343,"punctuated_word":"way","sentiment":"neutral","sentiment_score":-0.13404059410095215},{"word":"things","start":343.395,"end":343.715,"confidence":0.99844897,"punctuated_word":"things","sentiment":"neutral","sentiment_score":-0.07781500369310379},{"word":"are","start":343.715,"end":343.79498,"confidence":0.9962948,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.0959613174200058},{"word":"and","start":343.79498,"end":343.955,"confidence":0.7378374,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.11264052987098694},{"word":"then","start":343.955,"end":344.115,"confidence":0.99624145,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.0938146710395813},{"word":"also","start":344.115,"end":344.435,"confidence":0.9510488,"punctuated_word":"also","sentiment":"neutral","sentiment_score":-0.0792415514588356},{"word":"just","start":344.435,"end":344.595,"confidence":0.9854,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.09481894969940186},{"word":"the","start":344.595,"end":344.755,"confidence":0.99802005,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.14128965139389038},{"word":"way","start":344.755,"end":344.91498,"confidence":0.9998499,"punctuated_word":"way","sentiment":"neutral","sentiment_score":-0.08246098458766937},{"word":"that","start":344.91498,"end":345.395,"confidence":0.99960953,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.0901266783475876},{"word":"buys","start":345.395,"end":345.63498,"confidence":0.8097484,"punctuated_word":"buys","sentiment":"neutral","sentiment_score":-0.09085395932197572},{"word":"and","start":345.63498,"end":345.79498,"confidence":0.54810834,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.11022918671369553},{"word":"sells","start":345.79498,"end":346.195,"confidence":0.9177668,"punctuated_word":"sells","sentiment":"neutral","sentiment_score":-0.07325305789709091},{"word":"do","start":346.195,"end":346.35498,"confidence":0.9711601,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.04916911572217941},{"word":"work","start":346.35498,"end":346.675,"confidence":0.9333738,"punctuated_word":"work,","sentiment":"neutral","sentiment_score":-0.10095994174480438},{"word":"they","start":346.675,"end":346.835,"confidence":0.9851109,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.2074463665485382},{"word":"do","start":346.835,"end":347.07498,"confidence":0.9995846,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.15124279260635376},{"word":"take","start":347.07498,"end":347.235,"confidence":0.9992225,"punctuated_word":"take","sentiment":"neutral","sentiment_score":-0.15066733956336975},{"word":"some","start":347.235,"end":347.475,"confidence":0.9993413,"punctuated_word":"some","sentiment":"neutral","sentiment_score":-0.20227639377117157},{"word":"time","start":347.475,"end":347.94,"confidence":0.9182851,"punctuated_word":"time,","sentiment":"neutral","sentiment_score":-0.22770947217941284},{"word":"especially","start":348.26,"end":348.66,"confidence":0.9997147,"punctuated_word":"especially","sentiment":"neutral","sentiment_score":-0.1988508552312851},{"word":"with","start":348.66,"end":349.06,"confidence":0.95849186,"punctuated_word":"with,","sentiment":"neutral","sentiment_score":-0.1556226909160614},{"word":"like","start":349.06,"end":349.38,"confidence":0.9962251,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.1417105346918106},{"word":"those","start":349.38,"end":349.7,"confidence":0.99893254,"punctuated_word":"those","sentiment":"neutral","sentiment_score":-0.10631662607192992},{"word":"managed","start":349.7,"end":350.18,"confidence":0.7060317,"punctuated_word":"managed","sentiment":"neutral","sentiment_score":-0.11310890316963196},{"word":"active","start":350.18,"end":350.68,"confidence":0.90451705,"punctuated_word":"active","sentiment":"neutral","sentiment_score":-0.07437111437320709},{"word":"funds","start":351.37958,"end":351.87958,"confidence":0.9922582,"punctuated_word":"funds.","sentiment":"neutral","sentiment_score":-0.15635380148887634},{"word":"no","start":357.22,"end":357.46,"confidence":0.9802759,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.13822950422763824},{"word":"so","start":357.46,"end":357.78,"confidence":0.9976835,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.08854928612709045},{"word":"i'll","start":357.78,"end":358.02,"confidence":0.9984983,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.06443017721176147},{"word":"call","start":358.02,"end":358.52,"confidence":0.99760276,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.06657452881336212},{"word":"next","start":358.58002,"end":358.82,"confidence":0.9938069,"punctuated_word":"next","sentiment":"neutral","sentiment_score":-0.04712231829762459},{"word":"week","start":358.82,"end":359.3,"confidence":0.99821717,"punctuated_word":"week","sentiment":"neutral","sentiment_score":-0.04807411879301071},{"word":"when","start":359.3,"end":359.46,"confidence":0.9862621,"punctuated_word":"when","sentiment":"neutral","sentiment_score":-0.0388249047100544},{"word":"they","start":359.46,"end":359.7,"confidence":0.95597154,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.046701833605766296},{"word":"sort","start":359.7,"end":359.86002,"confidence":0.84308594,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":-0.08231097459793091},{"word":"of","start":359.86002,"end":360.02,"confidence":0.99139833,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.05954417586326599},{"word":"had","start":360.02,"end":360.26,"confidence":0.9892679,"punctuated_word":"had","sentiment":"neutral","sentiment_score":-0.08587561547756195},{"word":"a","start":360.26,"end":360.34,"confidence":0.97842306,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.08747230470180511},{"word":"few","start":360.34,"end":360.5,"confidence":0.99696046,"punctuated_word":"few","sentiment":"neutral","sentiment_score":-0.08206333220005035},{"word":"more","start":360.5,"end":360.66,"confidence":0.987867,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.09243989735841752},{"word":"days","start":360.66,"end":360.9,"confidence":0.9876379,"punctuated_word":"days","sentiment":"neutral","sentiment_score":-0.07529126107692719},{"word":"with","start":360.9,"end":361.125,"confidence":0.78793675,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.08879654109477997},{"word":"the","start":361.205,"end":361.445,"confidence":0.92825323,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.08515104651451111},{"word":"transaction","start":361.445,"end":361.925,"confidence":0.9552603,"punctuated_word":"transaction,","sentiment":"neutral","sentiment_score":-0.0378340408205986},{"word":"and","start":361.925,"end":362.165,"confidence":0.9997869,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.03553377464413643},{"word":"then","start":362.165,"end":362.405,"confidence":0.99966884,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.04996610805392265},{"word":"they","start":362.405,"end":362.565,"confidence":0.9990885,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.042217954993247986},{"word":"might","start":362.565,"end":362.805,"confidence":0.9997842,"punctuated_word":"might","sentiment":"neutral","sentiment_score":-0.003260917961597442},{"word":"be","start":362.805,"end":362.885,"confidence":0.9994006,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.004269126802682877},{"word":"able","start":362.885,"end":362.96503,"confidence":0.99010426,"punctuated_word":"able","sentiment":"neutral","sentiment_score":-0.005392082035541534},{"word":"to","start":362.96503,"end":363.045,"confidence":0.99700004,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.01180175319314003},{"word":"give","start":363.045,"end":363.285,"confidence":0.9997291,"punctuated_word":"give","sentiment":"neutral","sentiment_score":-0.04995863884687424},{"word":"me","start":363.285,"end":363.365,"confidence":0.9991548,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.08794815838336945},{"word":"a","start":363.365,"end":363.445,"confidence":0.9996147,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.061400189995765686},{"word":"bit","start":363.445,"end":363.605,"confidence":0.9999211,"punctuated_word":"bit","sentiment":"neutral","sentiment_score":-0.06535091996192932},{"word":"more","start":363.605,"end":363.765,"confidence":0.99952483,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.07496923208236694},{"word":"of","start":363.765,"end":363.845,"confidence":0.9997185,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.10268117487430573},{"word":"a","start":363.845,"end":364.005,"confidence":0.9996946,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.11047909408807756},{"word":"definite","start":364.005,"end":364.405,"confidence":0.99859065,"punctuated_word":"definite","sentiment":"neutral","sentiment_score":-0.07524542510509491},{"word":"answer","start":364.405,"end":364.725,"confidence":0.9996389,"punctuated_word":"answer","sentiment":"neutral","sentiment_score":-0.048884060233831406},{"word":"on","start":364.725,"end":364.885,"confidence":0.9982895,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.013420472852885725},{"word":"where","start":364.885,"end":365.045,"confidence":0.99981993,"punctuated_word":"where","sentiment":"neutral","sentiment_score":-0.019388310611248016},{"word":"things","start":365.045,"end":365.285,"confidence":0.9996388,"punctuated_word":"things","sentiment":"neutral","sentiment_score":-0.0019247308373451233},{"word":"are","start":365.285,"end":365.445,"confidence":0.99872786,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.011694548651576042},{"word":"at","start":365.445,"end":365.945,"confidence":0.9981043,"punctuated_word":"at.","sentiment":"neutral","sentiment_score":0.005365467630326748},{"word":"yeah","start":366.165,"end":366.565,"confidence":0.9923924,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.030675549060106277},{"word":"so","start":366.565,"end":366.805,"confidence":0.9991412,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.034044623374938965},{"word":"i'll","start":366.805,"end":367.045,"confidence":0.9997667,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.04636266455054283},{"word":"give","start":367.045,"end":367.205,"confidence":0.999716,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.04348105937242508},{"word":"him","start":367.205,"end":367.365,"confidence":0.6767414,"punctuated_word":"him","sentiment":"neutral","sentiment_score":0.05166816711425781},{"word":"a","start":367.365,"end":367.445,"confidence":0.998128,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.05309884250164032},{"word":"call","start":367.445,"end":367.765,"confidence":0.9993679,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.04647556692361832},{"word":"next","start":367.765,"end":368.005,"confidence":0.9962256,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.05307697132229805},{"word":"like","start":368.085,"end":368.325,"confidence":0.9528562,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.050589390099048615},{"word":"in","start":368.325,"end":368.405,"confidence":0.27258813,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.05628863722085953},{"word":"the","start":368.405,"end":368.565,"confidence":0.9862157,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.06687013804912567},{"word":"next","start":368.565,"end":368.805,"confidence":0.9978459,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.04822303354740143},{"word":"week","start":368.805,"end":368.965,"confidence":0.9316226,"punctuated_word":"week,","sentiment":"neutral","sentiment_score":0.04912097752094269},{"word":"and","start":368.965,"end":369.125,"confidence":0.9978186,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.05712775141000748},{"word":"then","start":369.125,"end":369.285,"confidence":0.99549806,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.04448302090167999},{"word":"i'll","start":369.285,"end":369.365,"confidence":0.99952614,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.05200666934251785},{"word":"give","start":369.365,"end":369.605,"confidence":0.99975926,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.052723295986652374},{"word":"you","start":369.605,"end":369.765,"confidence":0.9997725,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.06103266775608063},{"word":"a","start":369.765,"end":369.925,"confidence":0.99749494,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.05982225760817528},{"word":"call","start":369.925,"end":370.325,"confidence":0.9996953,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.04026172310113907},{"word":"sorta","start":370.325,"end":370.825,"confidence":0.88795775,"punctuated_word":"sorta,","sentiment":"neutral","sentiment_score":0.05419037863612175},{"word":"you","start":371.525,"end":371.605,"confidence":0.76906115,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02385186031460762},{"word":"know","start":371.605,"end":371.765,"confidence":0.99954927,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.03803662955760956},{"word":"around","start":371.765,"end":372.085,"confidence":0.9794505,"punctuated_word":"around","sentiment":"neutral","sentiment_score":0.05781715363264084},{"word":"tuesday","start":372.085,"end":372.485,"confidence":0.99966633,"punctuated_word":"Tuesday","sentiment":"neutral","sentiment_score":0.07174813002347946},{"word":"next","start":372.485,"end":372.805,"confidence":0.99344194,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.05249640345573425},{"word":"week","start":372.805,"end":373.045,"confidence":0.9998348,"punctuated_word":"week","sentiment":"neutral","sentiment_score":0.034386422485113144},{"word":"to","start":373.045,"end":373.285,"confidence":0.9948723,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.06279464066028595},{"word":"to","start":373.285,"end":373.445,"confidence":0.94454724,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.05725688487291336},{"word":"give","start":373.445,"end":373.525,"confidence":0.9994717,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.046592433005571365},{"word":"you","start":373.525,"end":373.685,"confidence":0.999783,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.040287427604198456},{"word":"an","start":373.685,"end":373.845,"confidence":0.9994955,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.05514457821846008},{"word":"update","start":373.845,"end":374.345,"confidence":0.9989422,"punctuated_word":"update.","sentiment":"neutral","sentiment_score":0.03389210253953934},{"word":"yeah","start":404.65,"end":405.15,"confidence":0.8852073,"punctuated_word":"Yeah.","sentiment":"negative","sentiment_score":-0.34434837102890015},{"word":"yeah","start":406.00998,"end":406.50998,"confidence":0.9957894,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.19414277374744415},{"word":"so","start":407.05,"end":407.21,"confidence":0.712233,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.1410302221775055},{"word":"i","start":407.21,"end":407.37,"confidence":0.9892852,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1555377095937729},{"word":"understand","start":407.37,"end":407.87,"confidence":0.9941519,"punctuated_word":"understand","sentiment":"neutral","sentiment_score":-0.1572473645210266},{"word":"completely","start":408.25,"end":408.75,"confidence":0.98526657,"punctuated_word":"completely","sentiment":"neutral","sentiment_score":-0.1515657901763916},{"word":"just","start":409.21,"end":409.44998,"confidence":0.8722509,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.11491097509860992},{"word":"without","start":409.44998,"end":409.93,"confidence":0.8562474,"punctuated_word":"without","sentiment":"neutral","sentiment_score":-0.15720847249031067},{"word":"everything","start":409.93,"end":410.33,"confidence":0.9704855,"punctuated_word":"everything","sentiment":"neutral","sentiment_score":-0.23302091658115387},{"word":"that","start":410.33,"end":410.49,"confidence":0.9991449,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.33512580394744873},{"word":"did","start":410.49,"end":410.72998,"confidence":0.9810813,"punctuated_word":"did","sentiment":"negative","sentiment_score":-0.3924386501312256},{"word":"occur","start":410.72998,"end":411.22998,"confidence":0.9936154,"punctuated_word":"occur.","sentiment":"negative","sentiment_score":-0.45647668838500977},{"word":"yep","start":413.355,"end":413.595,"confidence":0.77586424,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.2344340682029724},{"word":"and","start":413.595,"end":414.075,"confidence":0.99315476,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.19609466195106504},{"word":"if","start":414.075,"end":414.395,"confidence":0.93730825,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.15241271257400513},{"word":"you","start":414.395,"end":414.555,"confidence":0.99811804,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.170140340924263},{"word":"want","start":414.555,"end":414.79498,"confidence":0.98693347,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.14153802394866943},{"word":"to","start":414.79498,"end":415.115,"confidence":0.9990854,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.15185728669166565},{"word":"to","start":415.115,"end":415.275,"confidence":0.9466302,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.15763303637504578},{"word":"raise","start":415.275,"end":415.675,"confidence":0.96776813,"punctuated_word":"raise,","sentiment":"neutral","sentiment_score":-0.18806156516075137},{"word":"like","start":415.675,"end":415.915,"confidence":0.9980662,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.18483898043632507},{"word":"a","start":415.915,"end":416.155,"confidence":0.99217176,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1761835217475891},{"word":"complaint","start":416.155,"end":416.555,"confidence":0.9661786,"punctuated_word":"complaint,","sentiment":"neutral","sentiment_score":-0.2079726606607437},{"word":"i","start":416.555,"end":416.715,"confidence":0.9997681,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.14373083412647247},{"word":"can","start":416.715,"end":416.875,"confidence":0.9993724,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.11921341717243196},{"word":"sort","start":416.875,"end":417.115,"confidence":0.9958241,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":-0.20153766870498657},{"word":"of","start":417.115,"end":417.195,"confidence":0.95553595,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.16756083071231842},{"word":"raise","start":417.195,"end":417.51498,"confidence":0.9988417,"punctuated_word":"raise","sentiment":"neutral","sentiment_score":-0.16496433317661283},{"word":"it","start":417.51498,"end":417.755,"confidence":0.9988821,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.24440239369869232},{"word":"with","start":417.755,"end":417.995,"confidence":0.9988331,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.17991837859153748},{"word":"someone","start":417.995,"end":418.395,"confidence":0.9097364,"punctuated_word":"someone.","sentiment":"neutral","sentiment_score":-0.19310948252677915},{"word":"obviously","start":418.395,"end":418.715,"confidence":0.99890965,"punctuated_word":"Obviously,","sentiment":"neutral","sentiment_score":-0.14089559018611908},{"word":"i","start":418.715,"end":418.875,"confidence":0.99989235,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1557854562997818},{"word":"know","start":418.875,"end":419.035,"confidence":0.9999217,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.16327951848506927},{"word":"you're","start":419.035,"end":419.195,"confidence":0.9993978,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.2522207498550415},{"word":"not","start":419.195,"end":419.355,"confidence":0.9997385,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.2850850224494934},{"word":"sort","start":419.355,"end":419.595,"confidence":0.995231,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":-0.3165554702281952},{"word":"of","start":419.595,"end":419.675,"confidence":0.99141943,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.27463361620903015},{"word":"directing","start":419.675,"end":420.075,"confidence":0.9996518,"punctuated_word":"directing","sentiment":"neutral","sentiment_score":-0.3233169615268707},{"word":"it","start":420.075,"end":420.235,"confidence":0.98843807,"punctuated_word":"it","sentiment":"negative","sentiment_score":-0.3365567922592163},{"word":"at","start":420.235,"end":420.395,"confidence":0.99954814,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.36835941672325134},{"word":"me","start":420.395,"end":420.635,"confidence":0.98785913,"punctuated_word":"me.","sentiment":"neutral","sentiment_score":-0.2809472978115082},{"word":"it's","start":420.635,"end":420.79498,"confidence":0.9994684,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.14520439505577087},{"word":"more","start":420.79498,"end":421.035,"confidence":0.9955289,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.10760030895471571},{"word":"prior","start":421.035,"end":421.275,"confidence":0.993012,"punctuated_word":"prior","sentiment":"neutral","sentiment_score":-0.14167630672454834},{"word":"to","start":421.275,"end":421.435,"confidence":0.99964046,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.12775912880897522},{"word":"what","start":421.435,"end":421.595,"confidence":0.9996325,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.13368891179561615},{"word":"happened","start":421.595,"end":422.075,"confidence":0.8771922,"punctuated_word":"happened,","sentiment":"neutral","sentiment_score":-0.14417171478271484},{"word":"obviously","start":422.075,"end":422.575,"confidence":0.9988079,"punctuated_word":"obviously.","sentiment":"neutral","sentiment_score":-0.11503972113132475},{"word":"yeah","start":424.25,"end":424.65002,"confidence":0.99457294,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.03362160921096802},{"word":"and","start":424.65002,"end":424.97,"confidence":0.99725866,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.02875114604830742},{"word":"i","start":424.97,"end":425.13,"confidence":0.9994752,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.04208511859178543},{"word":"understand","start":425.13,"end":425.61002,"confidence":0.91563785,"punctuated_word":"understand.","sentiment":"neutral","sentiment_score":-0.031767722219228745},{"word":"like","start":425.61002,"end":425.77002,"confidence":0.9793521,"punctuated_word":"Like,","sentiment":"neutral","sentiment_score":-0.059869762510061264},{"word":"all","start":425.77002,"end":426.01,"confidence":0.99538285,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.05720257759094238},{"word":"i","start":426.01,"end":426.17,"confidence":0.94652575,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.08520906418561935},{"word":"like","start":426.41,"end":426.65002,"confidence":0.95363986,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.04698518291115761},{"word":"as","start":426.65002,"end":426.89,"confidence":0.9960945,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.030456282198429108},{"word":"i","start":426.89,"end":427.05002,"confidence":0.999042,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.03470383584499359},{"word":"said","start":427.05002,"end":427.21002,"confidence":0.99326307,"punctuated_word":"said","sentiment":"neutral","sentiment_score":-0.01583465188741684},{"word":"before","start":427.21002,"end":427.53,"confidence":0.99835193,"punctuated_word":"before,","sentiment":"neutral","sentiment_score":-0.030391201376914975},{"word":"all","start":427.53,"end":427.69,"confidence":0.9996517,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.0699513703584671},{"word":"i","start":427.69,"end":427.85,"confidence":0.99984145,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.11749714612960815},{"word":"can","start":427.85,"end":428.09003,"confidence":0.9998703,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.06512361019849777},{"word":"do","start":428.09003,"end":428.25,"confidence":0.9997409,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.10883855819702148},{"word":"is","start":428.25,"end":428.41,"confidence":0.9999019,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.1018521934747696},{"word":"try","start":428.41,"end":428.57,"confidence":0.99936897,"punctuated_word":"try","sentiment":"neutral","sentiment_score":-0.12104374170303343},{"word":"and","start":428.57,"end":428.73,"confidence":0.9988199,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.10255026817321776},{"word":"sort","start":428.73,"end":428.97,"confidence":0.9950256,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":-0.10925807803869247},{"word":"of","start":428.97,"end":429.05002,"confidence":0.99236566,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.05981310456991196},{"word":"put","start":429.05002,"end":429.29,"confidence":0.99966,"punctuated_word":"put","sentiment":"neutral","sentiment_score":-0.11444783210754396},{"word":"you","start":429.29,"end":429.45,"confidence":0.99961746,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.14275319874286652},{"word":"in","start":429.45,"end":429.53,"confidence":0.99984396,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.035689666867256165},{"word":"a","start":429.53,"end":429.69,"confidence":0.997929,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.0751982182264328},{"word":"position","start":429.69,"end":430.09003,"confidence":0.99996674,"punctuated_word":"position","sentiment":"neutral","sentiment_score":-0.05109868198633194},{"word":"where","start":430.09003,"end":430.33002,"confidence":0.9547437,"punctuated_word":"where","sentiment":"neutral","sentiment_score":-0.03570178151130676},{"word":"moving","start":430.33002,"end":430.65002,"confidence":0.8866822,"punctuated_word":"moving","sentiment":"neutral","sentiment_score":-0.043804269284009933},{"word":"forward","start":430.65002,"end":431.05002,"confidence":0.99990034,"punctuated_word":"forward","sentiment":"neutral","sentiment_score":-0.12477964907884598},{"word":"that","start":431.05002,"end":431.21002,"confidence":0.74125457,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.18181858956813812},{"word":"wouldn't","start":431.21002,"end":431.61002,"confidence":0.9997783,"punctuated_word":"wouldn't","sentiment":"neutral","sentiment_score":-0.26576682925224304},{"word":"happen","start":431.61002,"end":432.09003,"confidence":0.83915037,"punctuated_word":"happen,","sentiment":"neutral","sentiment_score":-0.2762332558631897},{"word":"and","start":432.09003,"end":432.25,"confidence":0.99972445,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.22861728072166443},{"word":"that's","start":432.25,"end":432.57,"confidence":0.9999205,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":-0.2757765054702759},{"word":"what","start":432.57,"end":432.81,"confidence":0.99926203,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.31906989216804504},{"word":"my","start":432.81,"end":433.05002,"confidence":0.9996393,"punctuated_word":"my","sentiment":"negative","sentiment_score":-0.34005141258239746},{"word":"job","start":433.05002,"end":433.29,"confidence":0.9999063,"punctuated_word":"job","sentiment":"neutral","sentiment_score":-0.2856333255767822},{"word":"is","start":433.29,"end":433.45,"confidence":0.94011486,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.38004282116889954},{"word":"at","start":433.45,"end":433.53,"confidence":0.9813208,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.3068810701370239},{"word":"the","start":433.53,"end":433.61002,"confidence":0.9957926,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.2703763246536255},{"word":"end","start":433.61002,"end":433.77002,"confidence":0.99979705,"punctuated_word":"end","sentiment":"neutral","sentiment_score":-0.1828623563051224},{"word":"of","start":433.77002,"end":433.93002,"confidence":0.99958724,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.17802706360816956},{"word":"the","start":433.93002,"end":434.01,"confidence":0.9978168,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.2061423659324646},{"word":"day","start":434.01,"end":434.09003,"confidence":0.972167,"punctuated_word":"day.","sentiment":"neutral","sentiment_score":-0.17389321327209473},{"word":"if","start":434.09003,"end":434.25,"confidence":0.9991566,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.2098737508058548},{"word":"you","start":434.25,"end":434.33002,"confidence":0.9983346,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.19785872101783752},{"word":"still","start":434.33002,"end":434.57,"confidence":0.99820995,"punctuated_word":"still","sentiment":"neutral","sentiment_score":-0.26883450150489807},{"word":"feel","start":434.57,"end":434.89,"confidence":0.9714892,"punctuated_word":"feel","sentiment":"negative","sentiment_score":-0.3346320688724518},{"word":"that","start":434.89,"end":435.05002,"confidence":0.41115722,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.368166446685791},{"word":"is","start":435.05002,"end":435.13,"confidence":0.22009753,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.4029078483581543},{"word":"dissatisfaction","start":435.45,"end":435.95,"confidence":0.8006961,"punctuated_word":"dissatisfaction","sentiment":"negative","sentiment_score":-0.5766831636428833},{"word":"with","start":436.09003,"end":436.33002,"confidence":0.9929975,"punctuated_word":"with","sentiment":"negative","sentiment_score":-0.5416178703308105},{"word":"what","start":436.33002,"end":436.49002,"confidence":0.99970406,"punctuated_word":"what","sentiment":"negative","sentiment_score":-0.43472063541412354},{"word":"did","start":436.49002,"end":436.73,"confidence":0.9971227,"punctuated_word":"did","sentiment":"negative","sentiment_score":-0.4235907196998596},{"word":"occur","start":436.73,"end":437.23,"confidence":0.99164975,"punctuated_word":"occur,","sentiment":"negative","sentiment_score":-0.34711140394210815},{"word":"i","start":437.31497,"end":437.47498,"confidence":0.9992975,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.21339918673038483},{"word":"can","start":437.47498,"end":437.715,"confidence":0.9993616,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.151539608836174},{"word":"sort","start":437.715,"end":437.79498,"confidence":0.9879502,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":-0.24704509973526},{"word":"of","start":437.79498,"end":438.03497,"confidence":0.97615474,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.20224381983280185},{"word":"pass","start":438.03497,"end":438.275,"confidence":0.99867094,"punctuated_word":"pass","sentiment":"neutral","sentiment_score":-0.2299714237451553},{"word":"along","start":438.275,"end":438.59497,"confidence":0.9986815,"punctuated_word":"along","sentiment":"neutral","sentiment_score":-0.2335876226425171},{"word":"that","start":438.59497,"end":438.835,"confidence":0.8971497,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.15098577737808228},{"word":"can","start":438.835,"end":438.91498,"confidence":0.58287764,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.1595936119556427},{"word":"point","start":438.91498,"end":439.41498,"confidence":0.48206717,"punctuated_word":"point","sentiment":"neutral","sentiment_score":-0.22232943773269653},{"word":"to","start":440.51498,"end":440.91498,"confidence":0.99445903,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.20712167024612427},{"word":"the","start":440.91498,"end":441.07498,"confidence":0.96188515,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.2365820109844208},{"word":"people","start":441.07498,"end":441.31497,"confidence":0.99793327,"punctuated_word":"people","sentiment":"neutral","sentiment_score":-0.23795008659362793},{"word":"that","start":441.31497,"end":441.47498,"confidence":0.9988906,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.10249941051006316},{"word":"deal","start":441.47498,"end":441.79498,"confidence":0.9917972,"punctuated_word":"deal","sentiment":"neutral","sentiment_score":-0.2187865674495697},{"word":"with","start":441.79498,"end":441.955,"confidence":0.988729,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.197001188993454},{"word":"it","start":441.955,"end":442.19498,"confidence":0.8985592,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":-0.14137785136699677},{"word":"yep","start":442.19498,"end":442.69498,"confidence":0.97715867,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.007599170319736004},{"word":"yep","start":449.41,"end":449.91,"confidence":0.7572116,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.07186287641525269},{"word":"yep","start":468.065,"end":468.385,"confidence":0.911461,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.11274900287389757},{"word":"yep","start":468.385,"end":468.885,"confidence":0.96951705,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.1661887168884277},{"word":"obviously","start":483.76,"end":484.24,"confidence":0.39382085,"punctuated_word":"Obviously","sentiment":"neutral","sentiment_score":-0.07802890241146088},{"word":"yeah","start":484.4,"end":484.8,"confidence":0.9689468,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.035672854632139206},{"word":"i","start":484.8,"end":485.04,"confidence":0.9844497,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.061673521995544434},{"word":"can't","start":485.04,"end":485.28,"confidence":0.9839463,"punctuated_word":"can't","sentiment":"neutral","sentiment_score":-0.10576897859573364},{"word":"yeah","start":485.91998,"end":486.41998,"confidence":0.9272655,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.05538807809352875},{"word":"yeah","start":488.69498,"end":489.19498,"confidence":0.9769659,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.10482734441757202},{"word":"no","start":489.815,"end":490.055,"confidence":0.9076381,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":0.07363085448741913},{"word":"no","start":490.055,"end":490.215,"confidence":0.9573083,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.11064587533473969},{"word":"problem","start":490.215,"end":490.535,"confidence":0.9493668,"punctuated_word":"problem.","sentiment":"neutral","sentiment_score":0.11154769361019136},{"word":"i'll","start":490.535,"end":490.615,"confidence":0.9996509,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.06368155777454376},{"word":"pass","start":490.615,"end":490.775,"confidence":0.9993216,"punctuated_word":"pass","sentiment":"neutral","sentiment_score":0.10195006430149078},{"word":"along","start":490.775,"end":491.01498,"confidence":0.8626764,"punctuated_word":"along","sentiment":"neutral","sentiment_score":0.07214494049549103},{"word":"to","start":491.01498,"end":491.175,"confidence":0.9763541,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0661429837346077},{"word":"the","start":491.175,"end":491.255,"confidence":0.93999213,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.05617480352520943},{"word":"complaints","start":491.255,"end":491.655,"confidence":0.7650758,"punctuated_word":"complaints","sentiment":"neutral","sentiment_score":0.022263027727603912},{"word":"department","start":491.655,"end":491.97498,"confidence":0.9898331,"punctuated_word":"department.","sentiment":"neutral","sentiment_score":0.05626578629016876},{"word":"they'll","start":491.97498,"end":492.215,"confidence":0.8561624,"punctuated_word":"They'll","sentiment":"neutral","sentiment_score":0.044819168746471405},{"word":"do","start":492.215,"end":492.375,"confidence":0.99918205,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.029834959656000137},{"word":"a","start":492.375,"end":492.455,"confidence":0.9928948,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.04218637570738792},{"word":"review","start":492.455,"end":492.775,"confidence":0.9999577,"punctuated_word":"review","sentiment":"neutral","sentiment_score":0.018748100847005844},{"word":"of","start":492.775,"end":492.85498,"confidence":0.99956363,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.01908423751592636},{"word":"your","start":492.85498,"end":493.01498,"confidence":0.9991855,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.01977527886629105},{"word":"account","start":493.01498,"end":493.41498,"confidence":0.9954299,"punctuated_word":"account.","sentiment":"neutral","sentiment_score":0.018788114190101624},{"word":"oh","start":493.41498,"end":493.57498,"confidence":0.69515836,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.014461341314017773},{"word":"we","start":493.57498,"end":493.735,"confidence":0.85850316,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.013138556852936745},{"word":"see","start":493.735,"end":493.97498,"confidence":0.99841845,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.015895472839474678},{"word":"within","start":493.97498,"end":494.29498,"confidence":0.9184119,"punctuated_word":"within","sentiment":"neutral","sentiment_score":-0.010882202535867693},{"word":"regards","start":494.29498,"end":494.79498,"confidence":0.9948257,"punctuated_word":"regards","sentiment":"neutral","sentiment_score":-0.01496860384941101},{"word":"to","start":494.85498,"end":495.175,"confidence":0.9736196,"punctuated_word":"to,","sentiment":"neutral","sentiment_score":-0.023547861725091938},{"word":"like","start":495.175,"end":495.495,"confidence":0.9987426,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.0186142660677433},{"word":"investments","start":495.495,"end":495.995,"confidence":0.8484485,"punctuated_word":"investments,","sentiment":"neutral","sentiment_score":-0.040260978043079376},{"word":"unfortunately","start":496.055,"end":496.555,"confidence":0.9579456,"punctuated_word":"unfortunately,","sentiment":"neutral","sentiment_score":-0.16383907198905945},{"word":"like","start":496.615,"end":497.01498,"confidence":0.97852474,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.17626112699508667},{"word":"returns","start":497.01498,"end":497.495,"confidence":0.99263954,"punctuated_word":"returns","sentiment":"neutral","sentiment_score":-0.2079087197780609},{"word":"aren't","start":497.495,"end":497.655,"confidence":0.8747493,"punctuated_word":"aren't","sentiment":"neutral","sentiment_score":-0.18198049068450928},{"word":"the","start":497.655,"end":497.815,"confidence":0.9972198,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.19106997549533844},{"word":"one","start":497.815,"end":497.97498,"confidence":0.99814665,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.1371067315340042},{"word":"thing","start":497.97498,"end":498.215,"confidence":0.99904245,"punctuated_word":"thing","sentiment":"neutral","sentiment_score":-0.1164732500910759},{"word":"that","start":498.215,"end":498.455,"confidence":0.99935585,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.12627944350242615},{"word":"isn't","start":498.455,"end":498.85498,"confidence":0.99971926,"punctuated_word":"isn't","sentiment":"neutral","sentiment_score":-0.15591371059417725},{"word":"guaranteed","start":498.85498,"end":499.335,"confidence":0.8185611,"punctuated_word":"guaranteed.","sentiment":"neutral","sentiment_score":-0.14516118168830872},{"word":"but","start":499.335,"end":499.495,"confidence":0.9993401,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.11714816093444824},{"word":"if","start":499.495,"end":499.655,"confidence":0.99957985,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.08210530877113342},{"word":"you","start":499.655,"end":499.735,"confidence":0.99881196,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.11918878555297852},{"word":"feel","start":499.735,"end":499.97498,"confidence":0.9986733,"punctuated_word":"feel","sentiment":"neutral","sentiment_score":-0.10179821401834488},{"word":"like","start":499.97498,"end":500.13498,"confidence":0.60364467,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.1115846112370491},{"word":"dissatisfaction","start":500.13498,"end":500.63498,"confidence":0.8539759,"punctuated_word":"dissatisfaction","sentiment":"negative","sentiment_score":-0.3959588408470154},{"word":"around","start":500.85498,"end":501.175,"confidence":0.9880788,"punctuated_word":"around","sentiment":"neutral","sentiment_score":-0.15734469890594482},{"word":"just","start":501.175,"end":501.335,"confidence":0.53833914,"punctuated_word":"just,","sentiment":"neutral","sentiment_score":-0.09047028422355652},{"word":"yeah","start":501.335,"end":501.57498,"confidence":0.9948428,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":-0.06710235029459},{"word":"how","start":501.57498,"end":501.735,"confidence":0.9966323,"punctuated_word":"how","sentiment":"neutral","sentiment_score":-0.08446923643350601},{"word":"it","start":501.735,"end":501.815,"confidence":0.9863905,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.10078679770231248},{"word":"was","start":501.815,"end":502.055,"confidence":0.99268806,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.1337302327156067},{"word":"handled","start":502.055,"end":502.375,"confidence":0.9956136,"punctuated_word":"handled","sentiment":"neutral","sentiment_score":-0.18902646005153656},{"word":"and","start":502.375,"end":502.59,"confidence":0.83757377,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.1053081750869751},{"word":"things","start":502.59,"end":502.75,"confidence":0.96469307,"punctuated_word":"things","sentiment":"neutral","sentiment_score":-0.14679785072803497},{"word":"like","start":502.75,"end":502.83,"confidence":0.909548,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.15934693813323977},{"word":"that","start":502.83,"end":502.99,"confidence":0.96932495,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":-0.13133534789085388},{"word":"i'll","start":502.99,"end":503.07,"confidence":0.99960566,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.043259553611278534},{"word":"pass","start":503.07,"end":503.31,"confidence":0.99880576,"punctuated_word":"pass","sentiment":"neutral","sentiment_score":-0.05864560976624489},{"word":"it","start":503.31,"end":503.55,"confidence":0.9996908,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.0836397036910057},{"word":"along","start":503.55,"end":504.05,"confidence":0.99951094,"punctuated_word":"along.","sentiment":"neutral","sentiment_score":-0.0978320837020874},{"word":"i","start":504.43,"end":504.66998,"confidence":0.7446696,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.03738810122013092},{"word":"understand","start":504.66998,"end":505.16998,"confidence":0.9996898,"punctuated_word":"understand","sentiment":"neutral","sentiment_score":-0.043827202171087265},{"word":"that","start":505.23,"end":505.47,"confidence":0.85441554,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":-0.08642950654029846},{"word":"yeah","start":505.47,"end":505.79,"confidence":0.99080193,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":-0.08888991177082062},{"word":"like","start":505.79,"end":506.29,"confidence":0.9060844,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.10553541779518127},{"word":"you","start":506.99,"end":507.23,"confidence":0.9929011,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.12788426876068115},{"word":"you","start":507.23,"end":507.38998,"confidence":0.8696972,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.11857280135154724},{"word":"sort","start":507.38998,"end":507.55,"confidence":0.99687034,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":-0.13606441020965576},{"word":"of","start":507.55,"end":507.71,"confidence":0.8856431,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.13085199892520905},{"word":"started","start":507.71,"end":507.94998,"confidence":0.9824746,"punctuated_word":"started","sentiment":"neutral","sentiment_score":-0.10026001930236816},{"word":"off","start":507.94998,"end":508.19,"confidence":0.9970425,"punctuated_word":"off","sentiment":"neutral","sentiment_score":-0.1323028951883316},{"word":"alright","start":508.19,"end":508.43,"confidence":0.9472662,"punctuated_word":"alright","sentiment":"neutral","sentiment_score":-0.12491849809885024},{"word":"and","start":508.43,"end":508.59,"confidence":0.95088816,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.12827354669570923},{"word":"then","start":508.59,"end":508.83,"confidence":0.99978584,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.07761505246162415},{"word":"sort","start":508.83,"end":508.99,"confidence":0.99467283,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":-0.1330825686454773},{"word":"of","start":508.99,"end":509.15,"confidence":0.96941704,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.1408984661102295},{"word":"dropped","start":509.15,"end":509.47,"confidence":0.9989324,"punctuated_word":"dropped","sentiment":"neutral","sentiment_score":-0.12271670997142792},{"word":"off","start":509.47,"end":509.55,"confidence":0.9984479,"punctuated_word":"off","sentiment":"neutral","sentiment_score":-0.18194910883903503},{"word":"and","start":509.55,"end":509.71,"confidence":0.61687285,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.1615573763847351},{"word":"then","start":509.71,"end":509.94998,"confidence":0.9809744,"punctuated_word":"then,","sentiment":"neutral","sentiment_score":-0.13358551263809204},{"word":"yeah","start":509.94998,"end":510.27,"confidence":0.9971713,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":-0.15536651015281677},{"word":"come","start":510.27,"end":510.51,"confidence":0.71400696,"punctuated_word":"come","sentiment":"neutral","sentiment_score":-0.1188342347741127},{"word":"to","start":510.51,"end":510.83,"confidence":0.9947155,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.1133456900715828},{"word":"to","start":510.83,"end":510.99,"confidence":0.98098344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.1425064653158188},{"word":"now","start":510.99,"end":511.31,"confidence":0.9840083,"punctuated_word":"now","sentiment":"neutral","sentiment_score":-0.1680191606283188},{"word":"until","start":511.31,"end":511.71,"confidence":0.70199984,"punctuated_word":"until","sentiment":"neutral","sentiment_score":-0.18851947784423828},{"word":"i","start":511.71,"end":511.87,"confidence":0.99902785,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1931762844324112},{"word":"sort","start":511.87,"end":512.02997,"confidence":0.9978446,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":-0.22282248735427856},{"word":"of","start":512.02997,"end":512.19,"confidence":0.84892917,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.1723620891571045},{"word":"gave","start":512.19,"end":512.35,"confidence":0.99918634,"punctuated_word":"gave","sentiment":"neutral","sentiment_score":-0.23803061246871948},{"word":"you","start":512.35,"end":512.51,"confidence":0.999741,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.2026306539773941},{"word":"the","start":512.51,"end":512.67,"confidence":0.9991416,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.16001155972480774},{"word":"information","start":512.67,"end":513.17,"confidence":0.9998529,"punctuated_word":"information","sentiment":"neutral","sentiment_score":-0.17394088208675385},{"word":"there","start":513.55,"end":513.79,"confidence":0.54881656,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":-0.21627044677734375},{"word":"you","start":513.79,"end":513.95,"confidence":0.9990163,"punctuated_word":"You","sentiment":"negative","sentiment_score":-0.3648461103439331},{"word":"felt","start":513.95,"end":514.19,"confidence":0.99975234,"punctuated_word":"felt","sentiment":"negative","sentiment_score":-0.35390767455101013},{"word":"like","start":514.19,"end":514.35,"confidence":0.9765346,"punctuated_word":"like","sentiment":"negative","sentiment_score":-0.4322070777416229},{"word":"it","start":514.35,"end":514.51,"confidence":0.9976313,"punctuated_word":"it","sentiment":"negative","sentiment_score":-0.479865163564682},{"word":"was","start":514.51,"end":514.67,"confidence":0.9998642,"punctuated_word":"was","sentiment":"negative","sentiment_score":-0.4394117593765259},{"word":"a","start":514.67,"end":514.75,"confidence":0.99886787,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4522587656974793},{"word":"bit","start":514.75,"end":514.91,"confidence":0.9998097,"punctuated_word":"bit","sentiment":"negative","sentiment_score":-0.46315860748291016},{"word":"of","start":514.91,"end":515.07,"confidence":0.99978906,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.48630857467651367},{"word":"a","start":515.07,"end":515.15,"confidence":0.999574,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.47352683544158936},{"word":"blindside","start":515.15,"end":515.63,"confidence":0.81920743,"punctuated_word":"blindside","sentiment":"negative","sentiment_score":-0.4005947411060333},{"word":"as","start":515.63,"end":515.79,"confidence":0.9959806,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.4469737708568573},{"word":"opposed","start":515.79,"end":516.19,"confidence":0.99950576,"punctuated_word":"opposed","sentiment":"negative","sentiment_score":-0.3470204174518585},{"word":"to","start":516.19,"end":516.27,"confidence":0.9908056,"punctuated_word":"to,","sentiment":"negative","sentiment_score":-0.3784083724021912},{"word":"like","start":516.27,"end":516.51,"confidence":0.99983764,"punctuated_word":"like,","sentiment":"negative","sentiment_score":-0.3535369336605072},{"word":"giving","start":516.51,"end":516.75,"confidence":0.99946314,"punctuated_word":"giving","sentiment":"neutral","sentiment_score":-0.3210282325744629},{"word":"you","start":516.75,"end":516.91,"confidence":0.99780864,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.270748108625412},{"word":"sort","start":516.91,"end":517.07,"confidence":0.9956863,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":-0.24082008004188535},{"word":"of","start":517.07,"end":517.23,"confidence":0.99953365,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.2909662425518036},{"word":"some","start":517.23,"end":517.39,"confidence":0.9986432,"punctuated_word":"some","sentiment":"neutral","sentiment_score":-0.26742276549339294},{"word":"regular","start":517.39,"end":517.79,"confidence":0.99958986,"punctuated_word":"regular","sentiment":"neutral","sentiment_score":-0.2807452082633972},{"word":"updates","start":517.79,"end":518.27,"confidence":0.9156271,"punctuated_word":"updates.","sentiment":"neutral","sentiment_score":-0.26166149973869324},{"word":"so","start":518.27,"end":518.565,"confidence":0.9613192,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.0667954534292221},{"word":"yeah","start":521.84503,"end":522.085,"confidence":0.9885366,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.05325363948941231},{"word":"i","start":522.085,"end":522.245,"confidence":0.91829485,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.1167805790901184},{"word":"completely","start":522.245,"end":522.745,"confidence":0.8776311,"punctuated_word":"completely","sentiment":"neutral","sentiment_score":0.2058165073394775},{"word":"understand","start":522.805,"end":523.305,"confidence":0.93865085,"punctuated_word":"understand,","sentiment":"neutral","sentiment_score":0.14899276196956637},{"word":"zoran","start":523.365,"end":523.685,"confidence":0.69762254,"punctuated_word":"Zoran.","sentiment":"neutral","sentiment_score":0.15676814317703247},{"word":"i'll","start":523.685,"end":524.165,"confidence":0.993588,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.17226003110408783},{"word":"pass","start":524.165,"end":524.565,"confidence":0.9981193,"punctuated_word":"pass","sentiment":"neutral","sentiment_score":0.18239307403564453},{"word":"that","start":524.565,"end":524.805,"confidence":0.9996362,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.10571931302547456},{"word":"along","start":524.805,"end":525.125,"confidence":0.99979776,"punctuated_word":"along","sentiment":"neutral","sentiment_score":0.12248899042606354},{"word":"to","start":525.125,"end":525.285,"confidence":0.99961275,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1020667999982834},{"word":"them","start":525.285,"end":525.605,"confidence":0.99721664,"punctuated_word":"them.","sentiment":"neutral","sentiment_score":0.12852320075035095},{"word":"they'll","start":525.605,"end":525.925,"confidence":0.9995476,"punctuated_word":"They'll","sentiment":"neutral","sentiment_score":0.14211122691631317},{"word":"do","start":525.925,"end":526.245,"confidence":0.9992531,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.12713609635829926},{"word":"a","start":526.245,"end":526.405,"confidence":0.9990036,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.13840225338935852},{"word":"review","start":526.405,"end":526.805,"confidence":0.9999691,"punctuated_word":"review","sentiment":"neutral","sentiment_score":0.07281970977783203},{"word":"of","start":526.805,"end":526.885,"confidence":0.9991246,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.07422658801078796},{"word":"that","start":526.885,"end":527.385,"confidence":0.99953914,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.05366937071084976},{"word":"in","start":528.405,"end":528.645,"confidence":0.7044155,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.09222821891307832},{"word":"the","start":528.645,"end":528.805,"confidence":0.50155056,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.06938210129737854},{"word":"sense","start":528.805,"end":529.125,"confidence":0.99989617,"punctuated_word":"sense","sentiment":"neutral","sentiment_score":0.0795741155743599},{"word":"that","start":529.125,"end":529.285,"confidence":0.96025825,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":0.06392595171928406},{"word":"yeah","start":529.285,"end":529.525,"confidence":0.9981155,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":0.08846251666545868},{"word":"they'll","start":529.525,"end":529.925,"confidence":0.9954713,"punctuated_word":"they'll","sentiment":"neutral","sentiment_score":0.09343873709440231},{"word":"do","start":529.925,"end":530.085,"confidence":0.3054128,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.09238838404417038},{"word":"a","start":530.085,"end":530.165,"confidence":0.8049924,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.09868671000003816},{"word":"review","start":530.165,"end":530.32495,"confidence":0.99152654,"punctuated_word":"review","sentiment":"neutral","sentiment_score":0.05032205581665039},{"word":"of","start":530.32495,"end":530.485,"confidence":0.8582997,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.07520577311515808},{"word":"the","start":530.485,"end":530.645,"confidence":0.89501524,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.05670570582151413},{"word":"account","start":530.645,"end":530.965,"confidence":0.8874562,"punctuated_word":"account,","sentiment":"neutral","sentiment_score":0.07327039539813995},{"word":"sort","start":530.965,"end":531.205,"confidence":0.997829,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":0.05826679244637489},{"word":"of","start":531.205,"end":531.285,"confidence":0.95711404,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.08987800031900406},{"word":"what","start":531.285,"end":531.445,"confidence":0.975567,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.06244760379195213},{"word":"has","start":531.445,"end":531.765,"confidence":0.99974424,"punctuated_word":"has","sentiment":"neutral","sentiment_score":0.05036181956529617},{"word":"occurred","start":531.765,"end":532.265,"confidence":0.85375214,"punctuated_word":"occurred,","sentiment":"neutral","sentiment_score":0.07959072291851044},{"word":"and","start":532.645,"end":532.805,"confidence":0.9296621,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.08383612334728241},{"word":"then","start":532.805,"end":533.045,"confidence":0.999749,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.06701239198446274},{"word":"sort","start":533.045,"end":533.285,"confidence":0.99870074,"punctuated_word":"sort","sentiment":"neutral","sentiment_score":0.05509511008858681},{"word":"of","start":533.285,"end":533.525,"confidence":0.8979893,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.12682315707206726},{"word":"give","start":533.525,"end":533.685,"confidence":0.9864303,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.11272438615560532},{"word":"you","start":533.685,"end":534.12,"confidence":0.7344302,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.14137399196624756},{"word":"yep","start":534.2,"end":534.52,"confidence":0.8969634,"punctuated_word":"Yep,","sentiment":"neutral","sentiment_score":0.10270609706640244},{"word":"and","start":534.52,"end":534.6,"confidence":0.99836785,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.08033552020788193},{"word":"then","start":534.6,"end":534.83997,"confidence":0.9997758,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.0946861207485199},{"word":"i'll","start":534.83997,"end":535.08,"confidence":0.9990157,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.10539422929286955},{"word":"touch","start":535.08,"end":535.4,"confidence":0.998769,"punctuated_word":"touch","sentiment":"neutral","sentiment_score":0.0951663702726364},{"word":"with","start":535.4,"end":535.64,"confidence":0.998774,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.0934903472661972},{"word":"the","start":535.64,"end":535.96,"confidence":0.9997379,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.09882989525794984},{"word":"the","start":535.96,"end":536.04,"confidence":0.77884734,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.10215938091278076},{"word":"investment","start":536.04,"end":536.44,"confidence":0.99672264,"punctuated_word":"investment","sentiment":"neutral","sentiment_score":0.08433007448911667},{"word":"committee","start":536.44,"end":536.76,"confidence":0.9775229,"punctuated_word":"committee","sentiment":"neutral","sentiment_score":0.11735470592975616},{"word":"today","start":536.76,"end":537.0,"confidence":0.9996451,"punctuated_word":"today","sentiment":"neutral","sentiment_score":0.1303945034742355},{"word":"and","start":537.0,"end":537.16,"confidence":0.9836985,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.107881560921669},{"word":"make","start":537.16,"end":537.32,"confidence":0.9999076,"punctuated_word":"make","sentiment":"neutral","sentiment_score":0.08622180670499802},{"word":"sure","start":537.32,"end":537.56,"confidence":0.9997571,"punctuated_word":"sure","sentiment":"neutral","sentiment_score":0.07657641172409058},{"word":"that","start":537.56,"end":537.72,"confidence":0.9995925,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.11593058705329896},{"word":"all","start":537.72,"end":537.88,"confidence":0.9459887,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.10476766526699066},{"word":"gets","start":537.88,"end":538.12,"confidence":0.9694222,"punctuated_word":"gets","sentiment":"neutral","sentiment_score":0.09783720970153809},{"word":"actioned","start":538.12,"end":538.52,"confidence":0.9490997,"punctuated_word":"actioned","sentiment":"neutral","sentiment_score":0.084553562104702},{"word":"there","start":538.52,"end":538.68,"confidence":0.9937761,"punctuated_word":"there","sentiment":"neutral","sentiment_score":0.07334566861391068},{"word":"for","start":538.68,"end":539.18,"confidence":0.99957615,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.03898925706744194},{"word":"you","start":541.64,"end":541.8,"confidence":0.9993067,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.35675597190856934},{"word":"no","start":541.8,"end":541.96,"confidence":0.80132806,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.13618934154510498},{"word":"problem","start":541.96,"end":542.27997,"confidence":0.8803023,"punctuated_word":"problem,","sentiment":"neutral","sentiment_score":0.16221442818641665},{"word":"sir","start":542.27997,"end":542.77997,"confidence":0.98907006,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":0.13150456547737122},{"word":"yeah","start":544.36,"end":544.86,"confidence":0.8136044,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.024755924940109253},{"word":"not","start":545.24,"end":545.48,"confidence":0.8792408,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":-0.08269990980625153},{"word":"not","start":545.48,"end":545.72,"confidence":0.96536905,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.13662676513195038},{"word":"a","start":545.72,"end":545.88,"confidence":0.9969199,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.0735354796051979},{"word":"problem","start":545.88,"end":546.27997,"confidence":0.7756531,"punctuated_word":"problem.","sentiment":"neutral","sentiment_score":0.003180159255862236},{"word":"so","start":546.27997,"end":546.36,"confidence":0.9259252,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.0005994103848934174},{"word":"yeah","start":546.44,"end":546.76,"confidence":0.9961359,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.008511511608958244},{"word":"i","start":546.76,"end":546.83997,"confidence":0.6395198,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.011382762342691422},{"word":"yeah","start":547.0,"end":547.16,"confidence":0.98942757,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.02145315334200859},{"word":"that's","start":547.16,"end":547.4,"confidence":0.9961699,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.029780356213450432},{"word":"what","start":547.4,"end":547.56,"confidence":0.90937066,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.03065430000424385},{"word":"i","start":547.56,"end":547.64,"confidence":0.98037225,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.019677288830280304},{"word":"was","start":547.64,"end":547.72,"confidence":0.72786075,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.01852048933506012},{"word":"saying","start":547.72,"end":547.96,"confidence":0.9248122,"punctuated_word":"saying.","sentiment":"neutral","sentiment_score":0.04587509110569954},{"word":"we're","start":547.96,"end":548.2,"confidence":0.7342541,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":0.12323114275932312},{"word":"moving","start":548.2,"end":548.52,"confidence":0.5089737,"punctuated_word":"moving","sentiment":"neutral","sentiment_score":0.22090938687324524},{"word":"forward","start":548.52,"end":548.83997,"confidence":0.83715904,"punctuated_word":"forward.","sentiment":"neutral","sentiment_score":0.179611474275589},{"word":"we're","start":548.83997,"end":549.0,"confidence":0.9988512,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":0.1269075572490692},{"word":"trying","start":549.0,"end":549.32,"confidence":0.9997093,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":0.17647457122802734},{"word":"to","start":549.32,"end":549.4,"confidence":0.9985514,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1655212938785553},{"word":"be","start":549.4,"end":549.705,"confidence":0.98634976,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.10869372636079788},{"word":"a","start":549.945,"end":550.10504,"confidence":0.99756384,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.14948967099189758},{"word":"lot","start":550.10504,"end":550.185,"confidence":0.9993088,"punctuated_word":"lot","sentiment":"neutral","sentiment_score":0.15221214294433594},{"word":"more","start":550.185,"end":550.505,"confidence":0.99952364,"punctuated_word":"more","sentiment":"neutral","sentiment_score":0.1455097496509552},{"word":"transparent","start":550.505,"end":550.98505,"confidence":0.89355075,"punctuated_word":"transparent,","sentiment":"neutral","sentiment_score":0.14481541514396667},{"word":"get","start":550.98505,"end":551.145,"confidence":0.98726195,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.18474888801574707},{"word":"things","start":551.145,"end":551.385,"confidence":0.99859995,"punctuated_word":"things","sentiment":"neutral","sentiment_score":0.15912623703479767},{"word":"rolling","start":551.385,"end":551.705,"confidence":0.99371535,"punctuated_word":"rolling.","sentiment":"neutral","sentiment_score":0.1287701576948166},{"word":"obviously","start":551.705,"end":552.025,"confidence":0.998129,"punctuated_word":"Obviously,","sentiment":"neutral","sentiment_score":0.0033622037153691053},{"word":"i","start":552.025,"end":552.10504,"confidence":0.99958235,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.023290395736694336},{"word":"did","start":552.10504,"end":552.34503,"confidence":0.9995184,"punctuated_word":"did","sentiment":"neutral","sentiment_score":0.0005141347646713257},{"word":"say","start":552.34503,"end":552.47833,"confidence":0.88139796,"punctuated_word":"say,","sentiment":"neutral","sentiment_score":-0.0013973936438560486},{"word":"you","start":552.47833,"end":552.6117,"confidence":0.79398406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.032424673438072205},{"word":"know","start":552.6117,"end":552.745,"confidence":0.9994067,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.03126108646392822},{"word":"with","start":552.745,"end":552.98505,"confidence":0.9993081,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.030792586505413055},{"word":"those","start":552.98505,"end":553.145,"confidence":0.9984275,"punctuated_word":"those","sentiment":"neutral","sentiment_score":-0.036358751356601715},{"word":"business","start":553.145,"end":553.465,"confidence":0.99914944,"punctuated_word":"business","sentiment":"neutral","sentiment_score":-0.034991174936294556},{"word":"change","start":553.465,"end":553.705,"confidence":0.32925346,"punctuated_word":"change","sentiment":"neutral","sentiment_score":-0.013726621866226196},{"word":"and","start":553.705,"end":553.865,"confidence":0.9974694,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.05963563174009323},{"word":"everything","start":553.865,"end":554.265,"confidence":0.979386,"punctuated_word":"everything,","sentiment":"neutral","sentiment_score":-0.06160169094800949},{"word":"like","start":554.265,"end":554.425,"confidence":0.8679961,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.05745043233036995},{"word":"a","start":554.425,"end":554.505,"confidence":0.99855536,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1035190224647522},{"word":"few","start":554.505,"end":554.66504,"confidence":0.99994373,"punctuated_word":"few","sentiment":"neutral","sentiment_score":-0.11553090810775755},{"word":"things","start":554.66504,"end":554.905,"confidence":0.99967575,"punctuated_word":"things","sentiment":"neutral","sentiment_score":-0.12552346289157867},{"word":"have","start":554.905,"end":555.145,"confidence":0.99904484,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.13740134239196777},{"word":"dropped","start":555.145,"end":555.385,"confidence":0.9998017,"punctuated_word":"dropped","sentiment":"neutral","sentiment_score":-0.1153922975063324},{"word":"off","start":555.385,"end":555.885,"confidence":0.932784,"punctuated_word":"off.","sentiment":"neutral","sentiment_score":-0.12322862446308136},{"word":"so","start":556.10504,"end":556.265,"confidence":0.9035255,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.0811660885810852},{"word":"i","start":556.265,"end":556.34503,"confidence":0.99567777,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.23363636434078217},{"word":"do","start":556.34503,"end":556.585,"confidence":0.9994856,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.182216078042984},{"word":"apologize","start":556.585,"end":557.085,"confidence":0.9997931,"punctuated_word":"apologize","sentiment":"neutral","sentiment_score":-0.21974624693393707},{"word":"for","start":557.305,"end":557.54504,"confidence":0.9998287,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.19151195883750916},{"word":"that","start":557.54504,"end":558.025,"confidence":0.99993014,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.2161373794078827},{"word":"moving","start":558.025,"end":558.34503,"confidence":0.50412285,"punctuated_word":"moving","sentiment":"neutral","sentiment_score":-0.017973482608795166},{"word":"forward","start":558.34503,"end":558.66504,"confidence":0.99451506,"punctuated_word":"forward.","sentiment":"neutral","sentiment_score":0.013317734003067017},{"word":"we're","start":558.66504,"end":558.745,"confidence":0.98660743,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":0.06994682550430298},{"word":"obviously","start":558.745,"end":559.145,"confidence":0.9710659,"punctuated_word":"obviously","sentiment":"neutral","sentiment_score":0.1143905520439148},{"word":"trying","start":559.145,"end":559.385,"confidence":0.98828423,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":0.10309982299804688},{"word":"our","start":559.385,"end":559.54504,"confidence":0.9980944,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.06412741541862488},{"word":"best","start":559.54504,"end":559.78503,"confidence":0.99989426,"punctuated_word":"best","sentiment":"neutral","sentiment_score":0.10190320014953612},{"word":"to","start":559.78503,"end":560.28503,"confidence":0.9975569,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1446654200553894},{"word":"get","start":560.585,"end":560.745,"confidence":0.58737844,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.09990695863962172},{"word":"across","start":560.745,"end":561.065,"confidence":0.99963033,"punctuated_word":"across","sentiment":"neutral","sentiment_score":0.1441032588481903},{"word":"everything","start":561.065,"end":561.54504,"confidence":0.99948716,"punctuated_word":"everything","sentiment":"neutral","sentiment_score":0.1846594214439392},{"word":"and","start":561.54504,"end":561.705,"confidence":0.97555226,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.1866010874509811},{"word":"be","start":561.705,"end":561.865,"confidence":0.9982529,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.1529063582420349},{"word":"able","start":561.865,"end":562.10504,"confidence":0.99992573,"punctuated_word":"able","sentiment":"neutral","sentiment_score":0.21953970193862915},{"word":"to","start":562.10504,"end":562.59,"confidence":0.99929786,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1846395879983902},{"word":"provide","start":562.59,"end":563.07,"confidence":0.99981505,"punctuated_word":"provide","sentiment":"neutral","sentiment_score":0.17929580807685852},{"word":"the","start":563.07,"end":563.23004,"confidence":0.7207814,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.21226276457309723},{"word":"service","start":563.23004,"end":563.55005,"confidence":0.99958366,"punctuated_word":"service","sentiment":"neutral","sentiment_score":0.2071540355682373},{"word":"that","start":563.55005,"end":563.79004,"confidence":0.9996177,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.22105276584625244},{"word":"you're","start":563.79004,"end":564.03,"confidence":0.9532089,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.14212027192115784},{"word":"you're","start":564.03,"end":564.43005,"confidence":0.96743137,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.0924954116344452},{"word":"you're","start":564.43005,"end":564.51,"confidence":0.89438283,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.09745070338249208},{"word":"paying","start":564.51,"end":564.75,"confidence":0.9981048,"punctuated_word":"paying","sentiment":"neutral","sentiment_score":0.07605461776256561},{"word":"for","start":564.75,"end":564.99005,"confidence":0.9970523,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.08759737014770508},{"word":"and","start":564.99005,"end":565.15,"confidence":0.99613345,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.12710121273994446},{"word":"should","start":565.15,"end":565.55005,"confidence":0.9992106,"punctuated_word":"should","sentiment":"neutral","sentiment_score":0.11159314215183258},{"word":"come","start":565.55005,"end":565.71,"confidence":0.9975001,"punctuated_word":"come","sentiment":"neutral","sentiment_score":0.07531802356243134},{"word":"to","start":565.71,"end":565.95,"confidence":0.99860245,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.04614739865064621},{"word":"expect","start":565.95,"end":566.45,"confidence":0.99791574,"punctuated_word":"expect.","sentiment":"neutral","sentiment_score":0.03515831381082535},{"word":"no","start":568.83,"end":568.99005,"confidence":0.9813611,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.2307710349559784},{"word":"problem","start":568.99005,"end":569.31,"confidence":0.93289125,"punctuated_word":"problem,","sentiment":"neutral","sentiment_score":0.31530797481536865},{"word":"zoran","start":569.31,"end":569.79004,"confidence":0.94928044,"punctuated_word":"Zoran.","sentiment":"neutral","sentiment_score":0.25902506709098816},{"word":"anything","start":569.79004,"end":570.11005,"confidence":0.87524426,"punctuated_word":"Anything","sentiment":"neutral","sentiment_score":0.22670279443264008},{"word":"else","start":570.11005,"end":570.35004,"confidence":0.99991333,"punctuated_word":"else","sentiment":"neutral","sentiment_score":0.19756358861923215},{"word":"for","start":570.35004,"end":570.43005,"confidence":0.9007027,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.14424076676368713},{"word":"me","start":570.43005,"end":570.59,"confidence":0.9979097,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.13254697620868683},{"word":"there","start":570.59,"end":570.83,"confidence":0.9968336,"punctuated_word":"there","sentiment":"neutral","sentiment_score":0.14331892132759094},{"word":"this","start":570.83,"end":570.99005,"confidence":0.9994735,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.14986807107925415},{"word":"morning","start":570.99005,"end":571.4489,"confidence":0.9997227,"punctuated_word":"morning?","sentiment":"neutral","sentiment_score":0.09737004339694975},{"word":"no","start":573.4489,"end":573.6889,"confidence":0.8051075,"punctuated_word":"No","sentiment":"positive","sentiment_score":0.517478883266449},{"word":"problem","start":573.6889,"end":574.0089,"confidence":0.99952626,"punctuated_word":"problem.","sentiment":"positive","sentiment_score":0.6252878904342651},{"word":"well","start":574.0089,"end":574.1689,"confidence":0.98834664,"punctuated_word":"Well,","sentiment":"positive","sentiment_score":0.6980987787246704},{"word":"you","start":574.1689,"end":574.2489,"confidence":0.94837755,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.730195164680481},{"word":"enjoy","start":574.2489,"end":574.4889,"confidence":0.99680007,"punctuated_word":"enjoy","sentiment":"positive","sentiment_score":0.7731362581253052},{"word":"the","start":574.4889,"end":574.5689,"confidence":0.9983392,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.792665958404541},{"word":"rest","start":574.5689,"end":574.6489,"confidence":0.9998969,"punctuated_word":"rest","sentiment":"positive","sentiment_score":0.8042197227478027},{"word":"of","start":574.6489,"end":574.72894,"confidence":0.9967788,"punctuated_word":"of","sentiment":"positive","sentiment_score":0.8236848711967468},{"word":"your","start":574.72894,"end":574.8889,"confidence":0.9900321,"punctuated_word":"your","sentiment":"positive","sentiment_score":0.8037357926368713},{"word":"day","start":574.8889,"end":575.1289,"confidence":0.99565935,"punctuated_word":"day,","sentiment":"positive","sentiment_score":0.7764608860015869},{"word":"zoran","start":575.1289,"end":575.3689,"confidence":0.993078,"punctuated_word":"Zoran.","sentiment":"positive","sentiment_score":0.7127625346183777},{"word":"i'll","start":575.3689,"end":575.52893,"confidence":0.99900377,"punctuated_word":"I'll","sentiment":"positive","sentiment_score":0.5053232312202454},{"word":"follow","start":575.52893,"end":575.7689,"confidence":0.99736685,"punctuated_word":"follow","sentiment":"positive","sentiment_score":0.4684275686740875},{"word":"that","start":575.7689,"end":575.9289,"confidence":0.9989976,"punctuated_word":"that","sentiment":"positive","sentiment_score":0.5654172897338867},{"word":"up","start":575.9289,"end":576.0089,"confidence":0.997482,"punctuated_word":"up","sentiment":"positive","sentiment_score":0.5022624731063843},{"word":"now","start":576.0089,"end":576.5089,"confidence":0.9996769,"punctuated_word":"now.","sentiment":"positive","sentiment_score":0.4793837964534759},{"word":"cheers","start":578.6489,"end":579.1489,"confidence":0.9784201,"punctuated_word":"Cheers.","sentiment":"positive","sentiment_score":0.6992999315261841},{"word":"bye","start":579.28894,"end":579.78894,"confidence":0.97946435,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":-0.09037259966135024}],"paragraphs":{"transcript":"\nHi, Zoran. You've come through to Kyle. How are you this morning? Yeah. Not too bad at all.\n\nThanks for asking. Yeah. Not a problem at all, Zoran. Just give me a second to to log in. In regards?\n\nIn regards to the trades, it's obviously a part of the the investment committee that make the the trades. So I'll double check and see if the trades have already been listed, and then I'll double check to see. So I believe the trades so just given the fact that it obviously takes time to sell down, I believe they were made yesterday. I'll have to confirm the daytime. It just takes the time to do the sell and rebuy.\n\nSo given that Benlong has the underlying asset that was on that trading hold, it may just take up to a a few weeks, unfortunately, just given the the fact that they do have to give you a fair market value for that underlying asset. So I can put a reminder in my calendar next week to review it again for you, and I'll follow-up with the investment committee there to see how long the estimated wait time is for that, and I can give you an update next week. So so with that, that's just the the asset and the time it can take to to sell down. As I said, I can't sort of tell you the exact time frames because I'm I would just be, like, making it figure it up on the spot, but I can consult with the investing committee there and double check to see how long the estimated time is for that. But, yeah, just given the fact that they've got to give you a fair market value for that Benelung one, the other ones might take less time, but it could take, yeah, a little bit to be out of some so that corporate travel, the trading hold, the underlying asset, if they're not allowing trades to go through with that, Benelon basically have to give you a fair market value for that asset when selling out of the fund, and that can take some time as well.\n\nAs I said, that was the last time I knew of it, but I'll have to double check to to see the exact wait times on that one, and I can give you an email update. The transaction is, like, there, and it's on the account. It's up to HubNet to fill that down and make changes if it's not net well, sorry, to be able to make those changes. So I can't yeah. If that was to change in that time frame, generally, at the time the trade goes through is roughly sort of the the price there, but I'd sort of be unsure as to how with the what is going on Benelon, how that does occur.\n\nBut in the sense that, yeah, if it did take a huge dive, there's a chance that you could sort of lose that in saying that it caused the war in Ukraine, everything everything is a little bit volatile at the moment anyway. So not just Ben Long, given that what did occur has gone down the market as a whole took a bit of a dive as well. So even then, you would be selling lower, buying lower in terms of the switching of the investments as opposed to, like, just Benelon going down at the moment. It's the war in Ukraine in Iran and everything that is causing the mass. But in yeah.\n\nI I know it's a horrible situation. We've been trying to obviously do as much as we can there, Zoran, to to get you out, and I'll follow-up the investment committee today after this phone call. I'll walk over to them and have a conversation, and I'll put a reminder in my calendar next week to follow-up for that as well for you just to keep a bit of a closer eye on it. As I said, sir, like, I cut But that's that's not us in the sense that we can do it like we've done what we can to to make the trade. It's up to to Netwealth to be able to sell that down and action it, if that makes sense.\n\nI'll I'll just say, I'll follow-up next week as well, Zoran, and I'll even give Netwealth a call next week as well to give you a bit more of an update on when that might settle and give you some time frames. Yeah. I'm I'm sorry, Zoran, that I couldn't give you sort of better news, but, obviously, yeah, with the the way things are and then also just the way that buys and sells do work, they do take some time, especially with, like, those managed active funds. No. So I'll call next week when they sort of had a few more days with the transaction, and then they might be able to give me a bit more of a definite answer on where things are at.\n\nYeah. So I'll give him a call next like, in the next week, and then I'll give you a call sorta, you know, around Tuesday next week to to give you an update. Yeah. Yeah. So I understand completely just without everything that did occur.\n\nYep. And if you want to to raise, like, a complaint, I can sort of raise it with someone. Obviously, I know you're not sort of directing it at me. It's more prior to what happened, obviously. Yeah.\n\nAnd I understand. Like, all I like, as I said before, all I can do is try and sort of put you in a position where moving forward that wouldn't happen, and that's what my job is at the end of the day. If you still feel that is dissatisfaction with what did occur, I can sort of pass along that can point to the people that deal with it. Yep. Yep.\n\nYep. Yep. Obviously yeah. I can't yeah. Yeah.\n\nNo. No problem. I'll pass along to the complaints department. They'll do a review of your account. Oh, we see within regards to, like, investments, unfortunately, like, returns aren't the one thing that isn't guaranteed.\n\nBut if you feel like dissatisfaction around just, yeah, how it was handled and things like that, I'll pass it along. I understand that, yeah, like, you you sort of started off alright and then sort of dropped off and then, yeah, come to to now until I sort of gave you the information there. You felt like it was a bit of a blindside as opposed to, like, giving you sort of some regular updates. So yeah. I completely understand, Zoran.\n\nI'll pass that along to them. They'll do a review of that in the sense that, yeah, they'll do a review of the account, sort of what has occurred, and then sort of give you. Yep, and then I'll touch with the the investment committee today and make sure that all gets actioned there for you. No problem, sir. Yeah.\n\nNot not a problem. So yeah. I yeah. That's what I was saying. We're moving forward.\n\nWe're trying to be a lot more transparent, get things rolling. Obviously, I did say, you know, with those business change and everything, like, a few things have dropped off. So I do apologize for that moving forward. We're obviously trying our best to get across everything and be able to provide the service that you're you're you're paying for and should come to expect. No problem, Zoran.\n\nAnything else for me there this morning? No problem. Well, you enjoy the rest of your day, Zoran. I'll follow that up now. Cheers.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hi, Zoran.","start":0.48,"end":2.56,"sentiment":"neutral","sentiment_score":0.09228221699595451},{"text":"You've come through to Kyle.","start":2.56,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.10958686023950577},{"text":"How are you this morning?","start":3.4399998,"end":4.58,"sentiment":"neutral","sentiment_score":0.20778500139713288},{"text":"Yeah.","start":5.72,"end":6.22,"sentiment":"neutral","sentiment_score":0.13957010209560394},{"text":"Not too bad at all.","start":7.3599997,"end":8.48,"sentiment":"neutral","sentiment_score":0.15983491986989976}],"sentiment":"neutral","sentiment_score":0.15056491353445584,"num_words":18,"start":0.48,"end":8.48},{"sentences":[{"text":"Thanks for asking.","start":8.48,"end":9.38,"sentiment":"positive","sentiment_score":0.49892938137054443},{"text":"Yeah.","start":39.585,"end":39.984997,"sentiment":"neutral","sentiment_score":-0.01691344752907753},{"text":"Not a problem at all, Zoran.","start":39.984997,"end":41.024998,"sentiment":"neutral","sentiment_score":0.11813484318554401},{"text":"Just give me a second to to log in.","start":41.024998,"end":43.605,"sentiment":"neutral","sentiment_score":0.059708066284656525},{"text":"In regards?","start":44.545,"end":45.284996,"sentiment":"neutral","sentiment_score":0.01613964606076479}],"sentiment":"neutral","sentiment_score":0.1313493163990123,"num_words":21,"start":8.48,"end":45.284996},{"sentences":[{"text":"In regards to the trades, it's obviously a part of the the investment committee that make the the trades.","start":47.585,"end":53.02,"sentiment":"neutral","sentiment_score":-0.014938220479770711},{"text":"So I'll double check and see if the trades have already been listed, and then I'll double check to see.","start":53.02,"end":59.600002,"sentiment":"neutral","sentiment_score":-0.015180262131616473},{"text":"So I believe the trades so just given the fact that it obviously takes time to sell down, I believe they were made yesterday.","start":76.81,"end":85.31,"sentiment":"neutral","sentiment_score":-0.17981955502182245},{"text":"I'll have to confirm the daytime.","start":86.57,"end":88.19,"sentiment":"neutral","sentiment_score":-0.045474319253116846},{"text":"It just takes the time to do the sell and rebuy.","start":88.415,"end":91.795,"sentiment":"neutral","sentiment_score":-0.11199806427413767}],"sentiment":"neutral","sentiment_score":-0.08009906718507409,"num_words":80,"start":47.585,"end":91.795},{"sentences":[{"text":"So given that Benlong has the underlying asset that was on that trading hold, it may just take up to a a few weeks, unfortunately, just given the the fact that they do have to give you a fair market value for that underlying asset.","start":92.174995,"end":104.034996,"sentiment":"neutral","sentiment_score":-0.2006548578540484},{"text":"So I can put a reminder in my calendar next week to review it again for you, and I'll follow-up with the investment committee there to see how long the estimated wait time is for that, and I can give you an update next week.","start":105.96,"end":118.46,"sentiment":"neutral","sentiment_score":-0.03069495571156343},{"text":"So so with that, that's just the the asset and the time it can take to to sell down.","start":126.205,"end":131.16501,"sentiment":"neutral","sentiment_score":-0.27657180318706914},{"text":"As I said, I can't sort of tell you the exact time frames because I'm I would just be, like, making it figure it up on the spot, but I can consult with the investing committee there and double check to see how long the estimated time is for that.","start":131.16501,"end":142.58,"sentiment":"neutral","sentiment_score":-0.09428250029683113},{"text":"But, yeah, just given the fact that they've got to give you a fair market value for that Benelung one, the other ones might take less time, but it could take, yeah, a little bit to be out of some so that corporate travel, the trading hold, the underlying asset, if they're not allowing trades to go through with that, Benelon basically have to give you a fair market value for that asset when selling out of the fund, and that can take some time as well.","start":142.58,"end":170.87,"sentiment":"neutral","sentiment_score":-0.13876047596635147}],"sentiment":"neutral","sentiment_score":-0.1319182613614674,"num_words":246,"start":92.174995,"end":170.87},{"sentences":[{"text":"As I said, that was the last time I knew of it, but I'll have to double check to to see the exact wait times on that one, and I can give you an email update.","start":170.87,"end":178.89,"sentiment":"neutral","sentiment_score":-0.08467893964714474},{"text":"The transaction is, like, there, and it's on the account.","start":187.465,"end":191.145,"sentiment":"neutral","sentiment_score":-0.21185294538736343},{"text":"It's up to HubNet to fill that down and make changes if it's not net well, sorry, to be able to make those changes.","start":191.145,"end":198.03,"sentiment":"neutral","sentiment_score":-0.28651706005136174},{"text":"So I can't yeah.","start":200.41,"end":202.67,"sentiment":"neutral","sentiment_score":-0.3036423474550247},{"text":"If that was to change in that time frame, generally, at the time the trade goes through is roughly sort of the the price there, but I'd sort of be unsure as to how with the what is going on Benelon, how that does occur.","start":213.865,"end":226.14,"sentiment":"neutral","sentiment_score":-0.31385497450828553}],"sentiment":"neutral","sentiment_score":-0.23009599970669306,"num_words":119,"start":170.87,"end":226.14},{"sentences":[{"text":"But in the sense that, yeah, if it did take a huge dive, there's a chance that you could sort of lose that in saying that it caused the war in Ukraine, everything everything is a little bit volatile at the moment anyway.","start":226.68001,"end":236.94499,"sentiment":"negative","sentiment_score":-0.5144226561452068},{"text":"So not just Ben Long, given that what did occur has gone down the market as a whole took a bit of a dive as well.","start":237.56499,"end":243.50499,"sentiment":"neutral","sentiment_score":-0.3160414896332301},{"text":"So even then, you would be selling lower, buying lower in terms of the switching of the investments as opposed to, like, just Benelon going down at the moment.","start":244.5,"end":252.65999,"sentiment":"neutral","sentiment_score":-0.2260551730106617},{"text":"It's the war in Ukraine in Iran and everything that is causing the mass.","start":252.65999,"end":256.425,"sentiment":"neutral","sentiment_score":-0.2206771198127951},{"text":"But in yeah.","start":259.145,"end":263.78497,"sentiment":"neutral","sentiment_score":-0.16725518057743707}],"sentiment":"negative","sentiment_score":-0.3520356363576391,"num_words":115,"start":226.68001,"end":263.78497},{"sentences":[{"text":"I I know it's a horrible situation.","start":263.78497,"end":265.54498,"sentiment":"negative","sentiment_score":-0.5116890072822571},{"text":"We've been trying to obviously do as much as we can there, Zoran, to to get you out, and I'll follow-up the investment committee today after this phone call.","start":265.54498,"end":272.59,"sentiment":"neutral","sentiment_score":-0.2232581016061635},{"text":"I'll walk over to them and have a conversation, and I'll put a reminder in my calendar next week to follow-up for that as well for you just to keep a bit of a closer eye on it.","start":272.59,"end":281.09,"sentiment":"neutral","sentiment_score":0.018075866036509212},{"text":"As I said, sir, like, I cut But that's that's not us in the sense that we can do it like we've done what we can to to make the trade.","start":295.41998,"end":315.61502,"sentiment":"negative","sentiment_score":-0.35449015180910787},{"text":"It's up to to Netwealth to be able to sell that down and action it, if that makes sense.","start":315.67502,"end":323.39,"sentiment":"neutral","sentiment_score":0.09374797265780599}],"sentiment":"neutral","sentiment_score":-0.14981780898186467,"num_words":124,"start":263.78497,"end":323.39},{"sentences":[{"text":"I'll I'll just say, I'll follow-up next week as well, Zoran, and I'll even give Netwealth a call next week as well to give you a bit more of an update on when that might settle and give you some time frames.","start":323.41003,"end":333.39,"sentiment":"neutral","sentiment_score":0.07401756188344388},{"text":"Yeah.","start":338.195,"end":338.435,"sentiment":"neutral","sentiment_score":0.07335292547941208},{"text":"I'm I'm sorry, Zoran, that I couldn't give you sort of better news, but, obviously, yeah, with the the way things are and then also just the way that buys and sells do work, they do take some time, especially with, like, those managed active funds.","start":338.435,"end":351.87958,"sentiment":"neutral","sentiment_score":-0.12330551178235075},{"text":"No.","start":357.22,"end":357.46,"sentiment":"neutral","sentiment_score":-0.13822950422763824},{"text":"So I'll call next week when they sort of had a few more days with the transaction, and then they might be able to give me a bit more of a definite answer on where things are at.","start":357.46,"end":365.945,"sentiment":"neutral","sentiment_score":-0.05388098852218766}],"sentiment":"neutral","sentiment_score":-0.036528672542772256,"num_words":128,"start":323.41003,"end":365.945},{"sentences":[{"text":"Yeah.","start":366.165,"end":366.565,"sentiment":"neutral","sentiment_score":0.030675549060106277},{"text":"So I'll give him a call next like, in the next week, and then I'll give you a call sorta, you know, around Tuesday next week to to give you an update.","start":366.565,"end":374.345,"sentiment":"neutral","sentiment_score":0.04985164070967585},{"text":"Yeah.","start":404.65,"end":405.15,"sentiment":"negative","sentiment_score":-0.34434837102890015},{"text":"Yeah.","start":406.00998,"end":406.50998,"sentiment":"neutral","sentiment_score":-0.19414277374744415},{"text":"So I understand completely just without everything that did occur.","start":407.05,"end":411.22998,"sentiment":"neutral","sentiment_score":-0.22945625931024552}],"sentiment":"neutral","sentiment_score":-0.026825015246868134,"num_words":45,"start":366.165,"end":411.22998},{"sentences":[{"text":"Yep.","start":413.355,"end":413.595,"sentiment":"neutral","sentiment_score":-0.2344340682029724},{"text":"And if you want to to raise, like, a complaint, I can sort of raise it with someone.","start":413.595,"end":418.395,"sentiment":"neutral","sentiment_score":-0.1745094516211086},{"text":"Obviously, I know you're not sort of directing it at me.","start":418.395,"end":420.635,"sentiment":"neutral","sentiment_score":-0.2634214447303252},{"text":"It's more prior to what happened, obviously.","start":420.635,"end":422.575,"sentiment":"neutral","sentiment_score":-0.13073435532195227},{"text":"Yeah.","start":424.25,"end":424.65002,"sentiment":"neutral","sentiment_score":-0.03362160921096802}],"sentiment":"neutral","sentiment_score":-0.1900526891021352,"num_words":38,"start":413.355,"end":424.65002},{"sentences":[{"text":"And I understand.","start":424.65002,"end":425.61002,"sentiment":"neutral","sentiment_score":-0.0342013289531072},{"text":"Like, all I like, as I said before, all I can do is try and sort of put you in a position where moving forward that wouldn't happen, and that's what my job is at the end of the day.","start":425.61002,"end":434.09003,"sentiment":"neutral","sentiment_score":-0.14278115583583711},{"text":"If you still feel that is dissatisfaction with what did occur, I can sort of pass along that can point to the people that deal with it.","start":434.09003,"end":442.19498,"sentiment":"neutral","sentiment_score":-0.26881524092621273},{"text":"Yep.","start":442.19498,"end":442.69498,"sentiment":"neutral","sentiment_score":-0.007599170319736004},{"text":"Yep.","start":449.41,"end":449.91,"sentiment":"neutral","sentiment_score":0.07186287641525269}],"sentiment":"neutral","sentiment_score":-0.1806610836000699,"num_words":72,"start":424.65002,"end":449.91},{"sentences":[{"text":"Yep.","start":468.065,"end":468.385,"sentiment":"neutral","sentiment_score":-0.11274900287389757},{"text":"Yep.","start":468.385,"end":468.885,"sentiment":"neutral","sentiment_score":-0.1661887168884277},{"text":"Obviously yeah.","start":483.76,"end":484.8,"sentiment":"neutral","sentiment_score":-0.05685087852180004},{"text":"I can't yeah.","start":484.8,"end":486.41998,"sentiment":"neutral","sentiment_score":-0.07427685956160228},{"text":"Yeah.","start":488.69498,"end":489.19498,"sentiment":"neutral","sentiment_score":0.10482734441757202}],"sentiment":"neutral","sentiment_score":-0.06383033888414502,"num_words":8,"start":468.065,"end":489.19498},{"sentences":[{"text":"No.","start":489.815,"end":490.055,"sentiment":"neutral","sentiment_score":0.07363085448741913},{"text":"No problem.","start":490.055,"end":490.535,"sentiment":"neutral","sentiment_score":0.11109678447246552},{"text":"I'll pass along to the complaints department.","start":490.535,"end":491.97498,"sentiment":"neutral","sentiment_score":0.06266045197844505},{"text":"They'll do a review of your account.","start":491.97498,"end":493.41498,"sentiment":"neutral","sentiment_score":0.02760517650416919},{"text":"Oh, we see within regards to, like, investments, unfortunately, like, returns aren't the one thing that isn't guaranteed.","start":493.41498,"end":499.335,"sentiment":"neutral","sentiment_score":-0.0974312769766483}],"sentiment":"neutral","sentiment_score":-0.02360226179340056,"num_words":35,"start":489.815,"end":499.335},{"sentences":[{"text":"But if you feel like dissatisfaction around just, yeah, how it was handled and things like that, I'll pass it along.","start":499.335,"end":504.05,"sentiment":"neutral","sentiment_score":-0.12270853544274966},{"text":"I understand that, yeah, like, you you sort of started off alright and then sort of dropped off and then, yeah, come to to now until I sort of gave you the information there.","start":504.43,"end":513.79,"sentiment":"neutral","sentiment_score":-0.14054235081900568},{"text":"You felt like it was a bit of a blindside as opposed to, like, giving you sort of some regular updates.","start":513.79,"end":518.27,"sentiment":"negative","sentiment_score":-0.3716865210306077},{"text":"So yeah.","start":518.27,"end":522.085,"sentiment":"neutral","sentiment_score":-0.0067709069699049},{"text":"I completely understand, Zoran.","start":522.085,"end":523.685,"sentiment":"neutral","sentiment_score":0.1570894978940487}],"sentiment":"neutral","sentiment_score":-0.1773892675140282,"num_words":82,"start":499.335,"end":523.685},{"sentences":[{"text":"I'll pass that along to them.","start":523.685,"end":525.605,"sentiment":"neutral","sentiment_score":0.13557523488998413},{"text":"They'll do a review of that in the sense that, yeah, they'll do a review of the account, sort of what has occurred, and then sort of give you.","start":525.605,"end":534.12,"sentiment":"neutral","sentiment_score":0.0851505520785677},{"text":"Yep, and then I'll touch with the the investment committee today and make sure that all gets actioned there for you.","start":534.2,"end":541.8,"sentiment":"neutral","sentiment_score":0.10703366409455027},{"text":"No problem, sir.","start":541.8,"end":542.77997,"sentiment":"neutral","sentiment_score":0.14330277840296426},{"text":"Yeah.","start":544.36,"end":544.86,"sentiment":"neutral","sentiment_score":-0.024755924940109253}],"sentiment":"neutral","sentiment_score":0.09892794626454512,"num_words":60,"start":523.685,"end":544.86},{"sentences":[{"text":"Not not a problem.","start":545.24,"end":546.27997,"sentiment":"neutral","sentiment_score":-0.0724204988218844},{"text":"So yeah.","start":546.27997,"end":546.76,"sentiment":"neutral","sentiment_score":0.004555460996925831},{"text":"I yeah.","start":546.76,"end":547.16,"sentiment":"neutral","sentiment_score":0.016417957842350006},{"text":"That's what I was saying.","start":547.16,"end":547.96,"sentiment":"neutral","sentiment_score":0.02890150509774685},{"text":"We're moving forward.","start":547.96,"end":548.83997,"sentiment":"neutral","sentiment_score":0.17458400130271912}],"sentiment":"neutral","sentiment_score":0.026282773236744106,"num_words":16,"start":545.24,"end":548.83997},{"sentences":[{"text":"We're trying to be a lot more transparent, get things rolling.","start":548.83997,"end":551.705,"sentiment":"neutral","sentiment_score":0.1492972191084515},{"text":"Obviously, I did say, you know, with those business change and everything, like, a few things have dropped off.","start":551.705,"end":555.885,"sentiment":"neutral","sentiment_score":-0.0578763030689994},{"text":"So I do apologize for that moving forward.","start":556.10504,"end":558.66504,"sentiment":"neutral","sentiment_score":-0.14113373309373856},{"text":"We're obviously trying our best to get across everything and be able to provide the service that you're you're you're paying for and should come to expect.","start":558.66504,"end":566.45,"sentiment":"neutral","sentiment_score":0.12893672039111456},{"text":"No problem, Zoran.","start":568.83,"end":569.79004,"sentiment":"neutral","sentiment_score":0.2683680256207784}],"sentiment":"neutral","sentiment_score":0.054410960508154374,"num_words":68,"start":548.83997,"end":569.79004},{"sentences":[{"text":"Anything else for me there this morning?","start":569.79004,"end":571.4489,"sentiment":"neutral","sentiment_score":0.15594445168972015},{"text":"No problem.","start":573.4489,"end":574.0089,"sentiment":"positive","sentiment_score":0.5713833868503571},{"text":"Well, you enjoy the rest of your day, Zoran.","start":574.0089,"end":575.3689,"sentiment":"positive","sentiment_score":0.7683288852373759},{"text":"I'll follow that up now.","start":575.3689,"end":576.5089,"sentiment":"positive","sentiment_score":0.504162871837616},{"text":"Cheers.","start":578.6489,"end":579.1489,"sentiment":"positive","sentiment_score":0.6992999315261841}],"sentiment":"positive","sentiment_score":0.5153938413908085,"num_words":24,"start":569.79004,"end":579.1489},{"sentences":[{"text":"Bye.","start":579.28894,"end":579.78894,"sentiment":"neutral","sentiment_score":-0.09037259966135024}],"sentiment":"neutral","sentiment_score":-0.09037259966135024,"num_words":1,"start":579.28894,"end":579.78894}]}}]},{"alternatives":[{"transcript":"Yeah. Not too bad. How are you, Carl? I'm sorry to call you. I just wanted to ask about the restructuring stuff. Like, I've noticed nothing happened yet. I appreciate you're probably busy. You got it for other clients. But the the the everything, like, with Benelon and stuff, that just keeps sliding, like, in like, it's gone down another 10 k since since we've sort of spoken. So I'm just wondering when is that gonna happen? Because I'm bit getting a bit nervous about this. I signed it last Friday and yeah. So you're saying this could take few weeks and, like, I can lose another 10 or $20 easily? I don't I don't understand. What what do you mean by fair market value? Yeah. So what you're saying is I could lose another a lot of a lot of money, like, before you guys do the transaction? Yeah. Yeah. I know where you're staying. So but you what I'm saying is, like, there could be another couple of weeks or or who knows how long, and I can still stand to lose a lot more money before that transaction is completed. Is that correct? Yeah. I know. It's showing that Bennelong is the one sliding down all the time, and I look at the assets and stuff. I just yeah. Yeah. It's just all underwhelming, to be honest. Like, I I don't know. Like, there's there's no I don't know. Just doesn't feel like there's any urgency or, like, no no one's really no. I don't know. Alright. I I did my signing straight away, and then now you tell me, I wasn't aware that it might take weeks to settle this when we spoke about it. And now you're saying it could be weeks before it's done. Yeah. Yeah. Yeah. Yeah. Sort of. Yep. Yeah. Yep. No worries. Thanks for that. That will be appreciated. So there's no fixed time frame? Like, you can't give me it'll be a week, two weeks, five weeks, three months. Like yeah. Yeah. Please. Yeah. Yeah. If if you could. I'm I'm really disappointed a little bit with the whole thing. As you like, I've already expressed that before. Like, I don't know. I've put my trust in Oakview to to manage my super. They're they're the ones that structured it like that in the first place. Put, like, a lot of eggs in in one basket. And now I'm trying to cut losses, but now it's taking forever to to do that. Just everything just seems really, I don't know, to be honest, disappointing. Like, not not you personally. Don't get me wrong, but the whole thing, I yeah. Alright. I'm very, very disappointed. Like, Yeah. Definitely. Not not personally as you definitely. Yeah. Yeah. Yes, please. I don't know if Savvy is still in charge, but he was the one that, like, I spoke to when he got me on board. I promised a lot of things. And since then, like, first couple of years have been, like, I was happy with everything, communication, everything, and and I was just going down the hill from there kinda. Yeah. So if if you could pass that, like yeah. I don't know. I'm just really not really sure if this is all worth it. Like, I've lost a lot of money, and I know everyone else in the world's losing as well. But it's just the way it's been structured and managed, like, I'm I'm not convinced that that was the best decision. But, yeah, if you could pass my concerns to someone that cares, that'll be appreciated. Yeah. Yeah. I know that. Yeah. Yeah. Yeah. Yeah. Yeah. Thanks. Thank you, mate. Appreciate it. Thanks for taking my call too. I know you're busy. Thank you. Yep. Yep. Thank you. That's all. Thank you. Thanks, mate. Thank you very much. You too. Bye.","confidence":0.98805237,"words":[{"word":"yeah","start":4.88,"end":5.2,"confidence":0.9962907,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.12118583172559738},{"word":"not","start":5.2,"end":5.44,"confidence":0.9991359,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":0.2277142703533173},{"word":"too","start":5.44,"end":5.52,"confidence":0.99938214,"punctuated_word":"too","sentiment":"neutral","sentiment_score":0.09268519282341003},{"word":"bad","start":5.52,"end":5.8399997,"confidence":0.9997544,"punctuated_word":"bad.","sentiment":"neutral","sentiment_score":0.185636043548584},{"word":"how","start":5.8399997,"end":6.0,"confidence":0.9994586,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.1893467903137207},{"word":"are","start":6.0,"end":6.08,"confidence":0.99862075,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.1638203263282776},{"word":"you","start":6.08,"end":6.24,"confidence":0.99021167,"punctuated_word":"you,","sentiment":"neutral","sentiment_score":0.1458679735660553},{"word":"carl","start":6.24,"end":6.74,"confidence":0.720552,"punctuated_word":"Carl?","sentiment":"neutral","sentiment_score":0.17842978239059448},{"word":"i'm","start":10.24,"end":10.48,"confidence":0.7890931,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.06830879300832748},{"word":"sorry","start":10.48,"end":10.719999,"confidence":0.99842924,"punctuated_word":"sorry","sentiment":"neutral","sentiment_score":-0.1698814034461975},{"word":"to","start":10.719999,"end":10.96,"confidence":0.9993012,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.08352707326412201},{"word":"call","start":10.96,"end":11.36,"confidence":0.9997303,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.12142392992973328},{"word":"you","start":11.36,"end":11.86,"confidence":0.9982337,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.1017950251698494},{"word":"i","start":13.135,"end":13.295,"confidence":0.6380525,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.17401689291000366},{"word":"just","start":13.295,"end":13.455,"confidence":0.99870384,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.15458649396896362},{"word":"wanted","start":13.455,"end":13.8550005,"confidence":0.9996718,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":-0.1258036345243454},{"word":"to","start":13.8550005,"end":14.015,"confidence":0.9995443,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0850122943520546},{"word":"ask","start":14.015,"end":14.515,"confidence":0.99956065,"punctuated_word":"ask","sentiment":"neutral","sentiment_score":-0.07183915376663208},{"word":"about","start":15.055,"end":15.535,"confidence":0.9878406,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.1353788524866104},{"word":"the","start":15.535,"end":16.015,"confidence":0.99894506,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.19556201994419095},{"word":"restructuring","start":16.015,"end":16.515,"confidence":0.4173763,"punctuated_word":"restructuring","sentiment":"neutral","sentiment_score":-0.14449164271354675},{"word":"stuff","start":16.655,"end":16.975,"confidence":0.9372611,"punctuated_word":"stuff.","sentiment":"neutral","sentiment_score":-0.148913636803627},{"word":"like","start":16.975,"end":17.215,"confidence":0.9411533,"punctuated_word":"Like,","sentiment":"neutral","sentiment_score":-0.19666223227977753},{"word":"i've","start":17.215,"end":17.375,"confidence":0.9974187,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.21974796056747437},{"word":"noticed","start":17.375,"end":17.695,"confidence":0.99685293,"punctuated_word":"noticed","sentiment":"neutral","sentiment_score":-0.15214987099170685},{"word":"nothing","start":17.695,"end":18.195,"confidence":0.99608386,"punctuated_word":"nothing","sentiment":"neutral","sentiment_score":-0.22551362216472623},{"word":"happened","start":18.415,"end":18.915,"confidence":0.8293945,"punctuated_word":"happened","sentiment":"neutral","sentiment_score":-0.27240100502967834},{"word":"yet","start":18.975,"end":19.475,"confidence":0.8761965,"punctuated_word":"yet.","sentiment":"neutral","sentiment_score":-0.2251448929309845},{"word":"i","start":19.695,"end":20.195,"confidence":0.99939084,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1994829773902893},{"word":"appreciate","start":20.255001,"end":20.735,"confidence":0.9946504,"punctuated_word":"appreciate","sentiment":"neutral","sentiment_score":-0.19476592540740967},{"word":"you're","start":20.735,"end":20.975,"confidence":0.756801,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.23126867413520813},{"word":"probably","start":20.975,"end":21.295,"confidence":0.992054,"punctuated_word":"probably","sentiment":"neutral","sentiment_score":-0.21681305766105652},{"word":"busy","start":21.295,"end":21.535,"confidence":0.9060923,"punctuated_word":"busy.","sentiment":"neutral","sentiment_score":-0.05801675468683243},{"word":"you","start":21.535,"end":21.695,"confidence":0.97510874,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.11816080659627914},{"word":"got","start":21.695,"end":21.855,"confidence":0.6526622,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.1004353016614914},{"word":"it","start":21.855,"end":22.015,"confidence":0.79404974,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.12080594897270204},{"word":"for","start":22.015,"end":22.255001,"confidence":0.4837574,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.10716702789068222},{"word":"other","start":22.255001,"end":22.575,"confidence":0.9594832,"punctuated_word":"other","sentiment":"neutral","sentiment_score":-0.1295781135559082},{"word":"clients","start":22.575,"end":22.895,"confidence":0.71569014,"punctuated_word":"clients.","sentiment":"neutral","sentiment_score":-0.0600893571972847},{"word":"but","start":22.895,"end":23.395,"confidence":0.99350256,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.21679936349391937},{"word":"the","start":24.895,"end":25.215,"confidence":0.7920034,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.39275893568992615},{"word":"the","start":25.215,"end":25.455,"confidence":0.9871127,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.362775444984436},{"word":"the","start":25.455,"end":25.535,"confidence":0.96840245,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.3454752564430237},{"word":"everything","start":25.695,"end":26.195,"confidence":0.81528735,"punctuated_word":"everything,","sentiment":"negative","sentiment_score":-0.3810169994831085},{"word":"like","start":26.255001,"end":26.494999,"confidence":0.90375006,"punctuated_word":"like,","sentiment":"negative","sentiment_score":-0.41371724009513855},{"word":"with","start":26.494999,"end":26.654999,"confidence":0.8259761,"punctuated_word":"with","sentiment":"negative","sentiment_score":-0.40246614813804626},{"word":"benelon","start":26.654999,"end":27.055,"confidence":0.7758804,"punctuated_word":"Benelon","sentiment":"negative","sentiment_score":-0.34989190101623535},{"word":"and","start":27.055,"end":27.295,"confidence":0.9950906,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.2671240270137787},{"word":"stuff","start":27.295,"end":27.535,"confidence":0.8802645,"punctuated_word":"stuff,","sentiment":"neutral","sentiment_score":-0.2828355133533478},{"word":"that","start":27.535,"end":27.695,"confidence":0.8880651,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.4587637186050415},{"word":"just","start":27.695,"end":27.935001,"confidence":0.99298745,"punctuated_word":"just","sentiment":"negative","sentiment_score":-0.486763596534729},{"word":"keeps","start":27.935001,"end":28.26,"confidence":0.990071,"punctuated_word":"keeps","sentiment":"negative","sentiment_score":-0.637862503528595},{"word":"sliding","start":28.5,"end":28.9,"confidence":0.6921066,"punctuated_word":"sliding,","sentiment":"negative","sentiment_score":-0.4815039038658142},{"word":"like","start":28.9,"end":29.22,"confidence":0.81231046,"punctuated_word":"like,","sentiment":"negative","sentiment_score":-0.5452896356582642},{"word":"in","start":29.22,"end":29.460001,"confidence":0.90446794,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.43458443880081177},{"word":"like","start":29.7,"end":30.18,"confidence":0.98138547,"punctuated_word":"like,","sentiment":"negative","sentiment_score":-0.4765176177024842},{"word":"it's","start":30.18,"end":30.42,"confidence":0.9982799,"punctuated_word":"it's","sentiment":"negative","sentiment_score":-0.5277186632156372},{"word":"gone","start":30.42,"end":30.66,"confidence":0.5110819,"punctuated_word":"gone","sentiment":"negative","sentiment_score":-0.5109595656394958},{"word":"down","start":30.66,"end":30.98,"confidence":0.99248636,"punctuated_word":"down","sentiment":"negative","sentiment_score":-0.39350757002830505},{"word":"another","start":30.98,"end":31.3,"confidence":0.9619621,"punctuated_word":"another","sentiment":"negative","sentiment_score":-0.4846519827842712},{"word":"10","start":31.3,"end":31.54,"confidence":0.99864537,"punctuated_word":"10","sentiment":"negative","sentiment_score":-0.5250574350357056},{"word":"k","start":31.54,"end":31.94,"confidence":0.9860292,"punctuated_word":"k","sentiment":"negative","sentiment_score":-0.487185001373291},{"word":"since","start":31.94,"end":32.260002,"confidence":0.98639643,"punctuated_word":"since","sentiment":"negative","sentiment_score":-0.4275365471839905},{"word":"since","start":32.260002,"end":32.5,"confidence":0.99626935,"punctuated_word":"since","sentiment":"negative","sentiment_score":-0.45026180148124695},{"word":"we've","start":32.5,"end":32.9,"confidence":0.98588085,"punctuated_word":"we've","sentiment":"negative","sentiment_score":-0.4293378293514252},{"word":"sort","start":32.9,"end":33.06,"confidence":0.9790779,"punctuated_word":"sort","sentiment":"negative","sentiment_score":-0.37135010957717896},{"word":"of","start":33.06,"end":33.3,"confidence":0.9186059,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.39238935708999634},{"word":"spoken","start":33.3,"end":33.7,"confidence":0.9765372,"punctuated_word":"spoken.","sentiment":"negative","sentiment_score":-0.4094732999801636},{"word":"so","start":33.7,"end":34.02,"confidence":0.9996762,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.2586171627044678},{"word":"i'm","start":34.02,"end":34.18,"confidence":0.9984445,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.26290076971054077},{"word":"just","start":34.18,"end":34.42,"confidence":0.9997278,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.22286465764045715},{"word":"wondering","start":34.42,"end":34.9,"confidence":0.99714655,"punctuated_word":"wondering","sentiment":"neutral","sentiment_score":-0.24899893999099731},{"word":"when","start":34.9,"end":35.14,"confidence":0.92253023,"punctuated_word":"when","sentiment":"neutral","sentiment_score":-0.23553436994552612},{"word":"is","start":35.14,"end":35.38,"confidence":0.9983323,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.25043532252311707},{"word":"that","start":35.38,"end":35.62,"confidence":0.9997235,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.2560108006000519},{"word":"gonna","start":35.62,"end":35.94,"confidence":0.96982634,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":-0.2393244206905365},{"word":"happen","start":35.94,"end":36.44,"confidence":0.708378,"punctuated_word":"happen?","sentiment":"neutral","sentiment_score":-0.25994476675987244},{"word":"because","start":36.58,"end":36.82,"confidence":0.94720215,"punctuated_word":"Because","sentiment":"neutral","sentiment_score":-0.318039208650589},{"word":"i'm","start":36.82,"end":36.98,"confidence":0.99269474,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.4457969665527344},{"word":"bit","start":36.98,"end":37.22,"confidence":0.5768443,"punctuated_word":"bit","sentiment":"negative","sentiment_score":-0.4547922611236572},{"word":"getting","start":37.46,"end":37.7,"confidence":0.99423355,"punctuated_word":"getting","sentiment":"negative","sentiment_score":-0.44525113701820374},{"word":"a","start":37.7,"end":37.78,"confidence":0.79377824,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4836980700492859},{"word":"bit","start":37.78,"end":37.94,"confidence":0.9982582,"punctuated_word":"bit","sentiment":"negative","sentiment_score":-0.467770516872406},{"word":"nervous","start":37.94,"end":38.42,"confidence":0.9994025,"punctuated_word":"nervous","sentiment":"negative","sentiment_score":-0.4729920029640198},{"word":"about","start":38.42,"end":38.66,"confidence":0.9984452,"punctuated_word":"about","sentiment":"negative","sentiment_score":-0.5750666856765747},{"word":"this","start":38.66,"end":39.16,"confidence":0.9919917,"punctuated_word":"this.","sentiment":"negative","sentiment_score":-0.4969328045845032},{"word":"i","start":44.335,"end":44.575,"confidence":0.80492616,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.019929643720388412},{"word":"signed","start":44.575,"end":44.815,"confidence":0.46121937,"punctuated_word":"signed","sentiment":"neutral","sentiment_score":0.01843791082501411},{"word":"it","start":44.815,"end":45.055,"confidence":0.96930087,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.006735657341778278},{"word":"last","start":45.055,"end":45.375,"confidence":0.99140984,"punctuated_word":"last","sentiment":"neutral","sentiment_score":0.001125941053032875},{"word":"friday","start":45.375,"end":45.855,"confidence":0.99105996,"punctuated_word":"Friday","sentiment":"neutral","sentiment_score":0.012716380879282951},{"word":"and","start":45.855,"end":46.175,"confidence":0.6443197,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.001318473368883133},{"word":"yeah","start":46.254997,"end":46.754997,"confidence":0.98854864,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.016605284065008163},{"word":"so","start":118.81,"end":119.05,"confidence":0.8979784,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.19446411728858948},{"word":"you're","start":119.05,"end":119.29,"confidence":0.9922782,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.25522762537002563},{"word":"saying","start":119.29,"end":119.53,"confidence":0.99906784,"punctuated_word":"saying","sentiment":"neutral","sentiment_score":-0.25998494029045105},{"word":"this","start":119.53,"end":119.69,"confidence":0.98019606,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.3318946361541748},{"word":"could","start":119.69,"end":119.93,"confidence":0.9982323,"punctuated_word":"could","sentiment":"negative","sentiment_score":-0.35415026545524597},{"word":"take","start":119.93,"end":120.17,"confidence":0.97879285,"punctuated_word":"take","sentiment":"neutral","sentiment_score":-0.3319697082042694},{"word":"few","start":120.17,"end":120.41,"confidence":0.5530123,"punctuated_word":"few","sentiment":"negative","sentiment_score":-0.40107014775276184},{"word":"weeks","start":120.41,"end":120.729996,"confidence":0.9990773,"punctuated_word":"weeks","sentiment":"negative","sentiment_score":-0.387079656124115},{"word":"and","start":120.729996,"end":121.13,"confidence":0.59287703,"punctuated_word":"and,","sentiment":"negative","sentiment_score":-0.40578824281692505},{"word":"like","start":121.13,"end":121.45,"confidence":0.9878864,"punctuated_word":"like,","sentiment":"negative","sentiment_score":-0.4237263202667236},{"word":"i","start":121.45,"end":121.53,"confidence":0.9744418,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.5332629084587097},{"word":"can","start":121.53,"end":121.77,"confidence":0.9971488,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.5487982034683228},{"word":"lose","start":121.77,"end":122.09,"confidence":0.98807096,"punctuated_word":"lose","sentiment":"negative","sentiment_score":-0.5076382756233215},{"word":"another","start":122.09,"end":122.49,"confidence":0.9961772,"punctuated_word":"another","sentiment":"negative","sentiment_score":-0.5696767568588257},{"word":"10","start":122.49,"end":122.729996,"confidence":0.998872,"punctuated_word":"10","sentiment":"negative","sentiment_score":-0.5025573968887329},{"word":"or","start":122.729996,"end":122.81,"confidence":0.9917247,"punctuated_word":"or","sentiment":"negative","sentiment_score":-0.44953596591949463},{"word":"$20","start":122.81,"end":123.53,"confidence":0.99880683,"punctuated_word":"$20","sentiment":"negative","sentiment_score":-0.5092998743057251},{"word":"easily","start":123.53,"end":124.03,"confidence":0.64617026,"punctuated_word":"easily?","sentiment":"negative","sentiment_score":-0.41967952251434326},{"word":"i","start":152.715,"end":152.875,"confidence":0.96165156,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.4771561622619629},{"word":"don't","start":152.875,"end":153.19499,"confidence":0.94651043,"punctuated_word":"don't","sentiment":"negative","sentiment_score":-0.45878320932388306},{"word":"i","start":153.19499,"end":153.355,"confidence":0.9134349,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.5351930260658264},{"word":"don't","start":153.355,"end":153.515,"confidence":0.99970245,"punctuated_word":"don't","sentiment":"negative","sentiment_score":-0.4436165690422058},{"word":"understand","start":153.515,"end":153.995,"confidence":0.9811494,"punctuated_word":"understand.","sentiment":"negative","sentiment_score":-0.35515296459198},{"word":"what","start":153.995,"end":154.155,"confidence":0.998676,"punctuated_word":"What","sentiment":"neutral","sentiment_score":-0.08770746737718582},{"word":"what","start":154.155,"end":154.315,"confidence":0.9044056,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.1113651692867279},{"word":"do","start":154.315,"end":154.47499,"confidence":0.9987956,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.09129734337329865},{"word":"you","start":154.47499,"end":154.555,"confidence":0.99935406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.06548333913087845},{"word":"mean","start":154.555,"end":154.715,"confidence":0.99964535,"punctuated_word":"mean","sentiment":"neutral","sentiment_score":-0.06317825615406036},{"word":"by","start":154.715,"end":154.955,"confidence":0.9944739,"punctuated_word":"by","sentiment":"neutral","sentiment_score":-0.07644741982221603},{"word":"fair","start":154.955,"end":155.19499,"confidence":0.9068147,"punctuated_word":"fair","sentiment":"neutral","sentiment_score":-0.0479893796145916},{"word":"market","start":155.19499,"end":155.595,"confidence":0.99876153,"punctuated_word":"market","sentiment":"neutral","sentiment_score":-0.022420033812522888},{"word":"value","start":155.595,"end":156.095,"confidence":0.9927193,"punctuated_word":"value?","sentiment":"neutral","sentiment_score":-0.037873778492212296},{"word":"yeah","start":157.75499,"end":158.25499,"confidence":0.60949826,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.015468240715563296},{"word":"so","start":179.875,"end":180.375,"confidence":0.93820024,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.18489593267440796},{"word":"what","start":180.595,"end":180.83499,"confidence":0.9818326,"punctuated_word":"what","sentiment":"negative","sentiment_score":-0.3885716199874878},{"word":"you're","start":180.83499,"end":180.995,"confidence":0.9973638,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.3675878643989563},{"word":"saying","start":180.995,"end":181.235,"confidence":0.9945531,"punctuated_word":"saying","sentiment":"negative","sentiment_score":-0.4228782653808594},{"word":"is","start":181.235,"end":181.47499,"confidence":0.9964831,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.39234283566474915},{"word":"i","start":181.47499,"end":181.555,"confidence":0.94714826,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.686400830745697},{"word":"could","start":181.555,"end":181.795,"confidence":0.9984072,"punctuated_word":"could","sentiment":"negative","sentiment_score":-0.7540547251701355},{"word":"lose","start":181.795,"end":182.11499,"confidence":0.9959186,"punctuated_word":"lose","sentiment":"negative","sentiment_score":-0.7482748031616211},{"word":"another","start":182.11499,"end":182.61499,"confidence":0.9890498,"punctuated_word":"another","sentiment":"negative","sentiment_score":-0.7732765078544617},{"word":"a","start":183.235,"end":183.39499,"confidence":0.98586893,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.7447609901428223},{"word":"lot","start":183.39499,"end":183.635,"confidence":0.989248,"punctuated_word":"lot","sentiment":"negative","sentiment_score":-0.7139886021614075},{"word":"of","start":183.635,"end":183.795,"confidence":0.84383315,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.7805644869804382},{"word":"a","start":183.795,"end":183.875,"confidence":0.9826005,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.786283016204834},{"word":"lot","start":183.875,"end":184.03499,"confidence":0.99955875,"punctuated_word":"lot","sentiment":"negative","sentiment_score":-0.6875830292701721},{"word":"of","start":184.03499,"end":184.19499,"confidence":0.9982886,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.7590493559837341},{"word":"money","start":184.19499,"end":184.515,"confidence":0.91286385,"punctuated_word":"money,","sentiment":"negative","sentiment_score":-0.6069716215133667},{"word":"like","start":184.515,"end":184.75499,"confidence":0.99231625,"punctuated_word":"like,","sentiment":"negative","sentiment_score":-0.5605983734130859},{"word":"before","start":184.75499,"end":185.075,"confidence":0.9989537,"punctuated_word":"before","sentiment":"negative","sentiment_score":-0.5561767816543579},{"word":"you","start":185.075,"end":185.315,"confidence":0.94344604,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.5816220045089722},{"word":"guys","start":185.315,"end":185.555,"confidence":0.9972807,"punctuated_word":"guys","sentiment":"negative","sentiment_score":-0.4943261742591858},{"word":"do","start":185.555,"end":185.795,"confidence":0.93105996,"punctuated_word":"do","sentiment":"negative","sentiment_score":-0.5781182646751404},{"word":"the","start":185.795,"end":185.955,"confidence":0.9973501,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5008342862129211},{"word":"transaction","start":185.955,"end":186.455,"confidence":0.7045725,"punctuated_word":"transaction?","sentiment":"negative","sentiment_score":-0.4087449312210083},{"word":"yeah","start":191.795,"end":192.295,"confidence":0.82281923,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.0857546254992485},{"word":"yeah","start":200.28,"end":200.6,"confidence":0.82094043,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.1916068196296692},{"word":"i","start":200.6,"end":200.68001,"confidence":0.96675503,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.35119113326072693},{"word":"know","start":200.68001,"end":200.84,"confidence":0.98873574,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.3024481534957886},{"word":"where","start":200.84,"end":201.08,"confidence":0.43842912,"punctuated_word":"where","sentiment":"negative","sentiment_score":-0.3629291355609894},{"word":"you're","start":201.08,"end":201.32,"confidence":0.75999045,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.33102989196777344},{"word":"staying","start":201.32,"end":201.72,"confidence":0.62167525,"punctuated_word":"staying.","sentiment":"neutral","sentiment_score":-0.2874405086040497},{"word":"so","start":201.72,"end":201.88,"confidence":0.9534224,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.20908105373382568},{"word":"but","start":201.96,"end":202.2,"confidence":0.99588674,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.193977028131485},{"word":"you","start":202.2,"end":202.36,"confidence":0.766778,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.29346171021461487},{"word":"what","start":202.52,"end":202.68001,"confidence":0.9762556,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.2966521680355072},{"word":"i'm","start":202.68001,"end":202.92,"confidence":0.97103846,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.31716489791870117},{"word":"saying","start":202.92,"end":203.16,"confidence":0.99729913,"punctuated_word":"saying","sentiment":"neutral","sentiment_score":-0.2992587387561798},{"word":"is","start":203.16,"end":203.32,"confidence":0.8921423,"punctuated_word":"is,","sentiment":"neutral","sentiment_score":-0.306458055973053},{"word":"like","start":203.32,"end":203.72,"confidence":0.9967966,"punctuated_word":"like,","sentiment":"negative","sentiment_score":-0.3655799627304077},{"word":"there","start":203.72,"end":203.88,"confidence":0.7566961,"punctuated_word":"there","sentiment":"negative","sentiment_score":-0.4713364839553833},{"word":"could","start":203.88,"end":204.04001,"confidence":0.99837434,"punctuated_word":"could","sentiment":"negative","sentiment_score":-0.4952232539653778},{"word":"be","start":204.04001,"end":204.2,"confidence":0.9986721,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.5022730827331543},{"word":"another","start":204.2,"end":204.68001,"confidence":0.99551564,"punctuated_word":"another","sentiment":"negative","sentiment_score":-0.4686231017112732},{"word":"couple","start":204.68001,"end":204.92,"confidence":0.9701671,"punctuated_word":"couple","sentiment":"negative","sentiment_score":-0.5024515986442566},{"word":"of","start":204.92,"end":205.08,"confidence":0.9962121,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.5322534441947937},{"word":"weeks","start":205.08,"end":205.40001,"confidence":0.9997986,"punctuated_word":"weeks","sentiment":"negative","sentiment_score":-0.4517481923103333},{"word":"or","start":205.40001,"end":205.64,"confidence":0.8702819,"punctuated_word":"or","sentiment":"negative","sentiment_score":-0.5069935917854309},{"word":"or","start":205.64,"end":205.88,"confidence":0.83880395,"punctuated_word":"or","sentiment":"negative","sentiment_score":-0.45178061723709106},{"word":"who","start":205.88,"end":206.04001,"confidence":0.9826399,"punctuated_word":"who","sentiment":"negative","sentiment_score":-0.46633073687553406},{"word":"knows","start":206.04001,"end":206.44,"confidence":0.99871075,"punctuated_word":"knows","sentiment":"negative","sentiment_score":-0.4712179899215698},{"word":"how","start":206.44,"end":206.6,"confidence":0.94351435,"punctuated_word":"how","sentiment":"negative","sentiment_score":-0.40420541167259216},{"word":"long","start":206.6,"end":207.0,"confidence":0.80028033,"punctuated_word":"long,","sentiment":"negative","sentiment_score":-0.39471593499183655},{"word":"and","start":207.0,"end":207.24,"confidence":0.9996101,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.43844395875930786},{"word":"i","start":207.24,"end":207.32,"confidence":0.9993224,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.6034533977508545},{"word":"can","start":207.32,"end":207.64,"confidence":0.99942255,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.6288943290710449},{"word":"still","start":207.64,"end":208.04001,"confidence":0.9986804,"punctuated_word":"still","sentiment":"negative","sentiment_score":-0.5922613143920898},{"word":"stand","start":208.04001,"end":208.28,"confidence":0.99073595,"punctuated_word":"stand","sentiment":"negative","sentiment_score":-0.6662895083427429},{"word":"to","start":208.28,"end":208.44,"confidence":0.99940765,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.6666097044944763},{"word":"lose","start":208.44,"end":208.68001,"confidence":0.9981186,"punctuated_word":"lose","sentiment":"negative","sentiment_score":-0.681172251701355},{"word":"a","start":208.68001,"end":208.76001,"confidence":0.99672735,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.733164370059967},{"word":"lot","start":208.76001,"end":209.0,"confidence":0.99891305,"punctuated_word":"lot","sentiment":"negative","sentiment_score":-0.6599887609481812},{"word":"more","start":209.0,"end":209.24,"confidence":0.9994499,"punctuated_word":"more","sentiment":"negative","sentiment_score":-0.658096432685852},{"word":"money","start":209.24,"end":209.48001,"confidence":0.99982077,"punctuated_word":"money","sentiment":"negative","sentiment_score":-0.6259806156158447},{"word":"before","start":209.48001,"end":209.88,"confidence":0.9998473,"punctuated_word":"before","sentiment":"negative","sentiment_score":-0.5855316519737244},{"word":"that","start":209.88,"end":210.315,"confidence":0.7071845,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.5820797085762024},{"word":"transaction","start":210.475,"end":210.795,"confidence":0.9718218,"punctuated_word":"transaction","sentiment":"negative","sentiment_score":-0.4098275303840637},{"word":"is","start":210.795,"end":211.035,"confidence":0.52649254,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.5932103395462036},{"word":"completed","start":211.035,"end":211.535,"confidence":0.9832585,"punctuated_word":"completed.","sentiment":"negative","sentiment_score":-0.45419925451278687},{"word":"is","start":211.595,"end":211.835,"confidence":0.9990828,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":-0.13378381729125977},{"word":"that","start":211.835,"end":211.995,"confidence":0.9996872,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.10264179855585098},{"word":"correct","start":211.995,"end":212.495,"confidence":0.99951625,"punctuated_word":"correct?","sentiment":"neutral","sentiment_score":-0.18222737312316897},{"word":"yeah","start":255.03,"end":255.35,"confidence":0.99228376,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.08013749122619629},{"word":"i","start":255.35,"end":255.43001,"confidence":0.6190535,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1192711740732193},{"word":"know","start":255.43001,"end":255.93001,"confidence":0.9350184,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":-0.11629513651132584},{"word":"it's","start":256.87,"end":257.19,"confidence":0.9964479,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.17819081246852875},{"word":"showing","start":257.19,"end":257.51,"confidence":0.99860233,"punctuated_word":"showing","sentiment":"neutral","sentiment_score":-0.16315613687038422},{"word":"that","start":257.51,"end":257.75,"confidence":0.91135687,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.1471940577030182},{"word":"bennelong","start":257.75,"end":258.23,"confidence":0.74859345,"punctuated_word":"Bennelong","sentiment":"neutral","sentiment_score":-0.1910727322101593},{"word":"is","start":258.23,"end":258.39,"confidence":0.964087,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.137566938996315},{"word":"the","start":258.39,"end":258.47,"confidence":0.9990896,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.12408174574375153},{"word":"one","start":258.47,"end":258.71,"confidence":0.99072003,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.18243996798992157},{"word":"sliding","start":258.71,"end":259.19,"confidence":0.9561521,"punctuated_word":"sliding","sentiment":"neutral","sentiment_score":-0.09054070711135864},{"word":"down","start":259.19,"end":259.43,"confidence":0.9996761,"punctuated_word":"down","sentiment":"neutral","sentiment_score":-0.15484103560447693},{"word":"all","start":259.43,"end":259.67,"confidence":0.9991756,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.18957465887069705},{"word":"the","start":259.67,"end":259.75,"confidence":0.9985575,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.16878873109817505},{"word":"time","start":259.75,"end":259.99,"confidence":0.7403576,"punctuated_word":"time,","sentiment":"neutral","sentiment_score":-0.15272653102874756},{"word":"and","start":259.99,"end":260.15,"confidence":0.9660515,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.13582280278205872},{"word":"i","start":260.15,"end":260.23,"confidence":0.9860956,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.13917773962020874},{"word":"look","start":260.23,"end":260.55,"confidence":0.86223656,"punctuated_word":"look","sentiment":"neutral","sentiment_score":-0.1697310209274292},{"word":"at","start":260.55,"end":260.63,"confidence":0.9900101,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.1578189581632614},{"word":"the","start":260.63,"end":260.79,"confidence":0.998543,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.15858638286590576},{"word":"assets","start":260.79,"end":261.19,"confidence":0.80429363,"punctuated_word":"assets","sentiment":"neutral","sentiment_score":-0.1967563033103943},{"word":"and","start":261.19,"end":261.35,"confidence":0.99294406,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.14418624341487885},{"word":"stuff","start":261.35,"end":261.75,"confidence":0.950042,"punctuated_word":"stuff.","sentiment":"neutral","sentiment_score":-0.17013835906982422},{"word":"i","start":261.75,"end":261.91,"confidence":0.5524036,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.22890859842300415},{"word":"just","start":261.91,"end":262.15,"confidence":0.8280006,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.17688047885894775},{"word":"yeah","start":262.23,"end":262.73,"confidence":0.99590766,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.1439126580953598},{"word":"yeah","start":281.85498,"end":282.35498,"confidence":0.7625774,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.2544945478439331},{"word":"it's","start":282.655,"end":282.975,"confidence":0.7595203,"punctuated_word":"It's","sentiment":"negative","sentiment_score":-0.4977167844772339},{"word":"just","start":282.975,"end":283.215,"confidence":0.9934209,"punctuated_word":"just","sentiment":"negative","sentiment_score":-0.5250274538993835},{"word":"all","start":283.215,"end":283.615,"confidence":0.7698235,"punctuated_word":"all","sentiment":"negative","sentiment_score":-0.5954271554946899},{"word":"underwhelming","start":283.615,"end":284.115,"confidence":0.9009841,"punctuated_word":"underwhelming,","sentiment":"negative","sentiment_score":-0.7059380412101746},{"word":"to","start":284.335,"end":284.495,"confidence":0.999742,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.6374465823173523},{"word":"be","start":284.495,"end":284.57498,"confidence":0.9999387,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.5791397094726562},{"word":"honest","start":284.57498,"end":284.975,"confidence":0.9760977,"punctuated_word":"honest.","sentiment":"negative","sentiment_score":-0.5519556999206543},{"word":"like","start":284.975,"end":285.215,"confidence":0.98705757,"punctuated_word":"Like,","sentiment":"negative","sentiment_score":-0.4803393483161926},{"word":"i","start":285.215,"end":285.375,"confidence":0.9971028,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.476561039686203},{"word":"i","start":285.375,"end":285.455,"confidence":0.7310776,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.4875711798667908},{"word":"don't","start":285.455,"end":285.615,"confidence":0.9992599,"punctuated_word":"don't","sentiment":"negative","sentiment_score":-0.47677335143089294},{"word":"know","start":285.615,"end":285.935,"confidence":0.92393994,"punctuated_word":"know.","sentiment":"negative","sentiment_score":-0.4740762710571289},{"word":"like","start":285.935,"end":286.435,"confidence":0.9137774,"punctuated_word":"Like,","sentiment":"negative","sentiment_score":-0.40234413743019104},{"word":"there's","start":286.71,"end":286.95,"confidence":0.82763827,"punctuated_word":"there's","sentiment":"negative","sentiment_score":-0.4595757722854614},{"word":"there's","start":286.95,"end":287.43,"confidence":0.92856365,"punctuated_word":"there's","sentiment":"negative","sentiment_score":-0.4915546178817749},{"word":"no","start":287.43,"end":287.93,"confidence":0.99718887,"punctuated_word":"no","sentiment":"negative","sentiment_score":-0.5167862772941589},{"word":"i","start":288.47,"end":288.63,"confidence":0.999206,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.5397933721542358},{"word":"don't","start":288.63,"end":288.87,"confidence":0.9994176,"punctuated_word":"don't","sentiment":"negative","sentiment_score":-0.4943908154964447},{"word":"know","start":288.87,"end":289.11002,"confidence":0.99896765,"punctuated_word":"know.","sentiment":"negative","sentiment_score":-0.461489200592041},{"word":"just","start":289.11002,"end":289.35,"confidence":0.6242569,"punctuated_word":"Just","sentiment":"negative","sentiment_score":-0.4025688171386719},{"word":"doesn't","start":289.35,"end":289.67,"confidence":0.9992608,"punctuated_word":"doesn't","sentiment":"negative","sentiment_score":-0.5878115892410278},{"word":"feel","start":289.67,"end":289.91,"confidence":0.9990491,"punctuated_word":"feel","sentiment":"negative","sentiment_score":-0.6267400979995728},{"word":"like","start":289.91,"end":290.23,"confidence":0.9503559,"punctuated_word":"like","sentiment":"negative","sentiment_score":-0.6351103186607361},{"word":"there's","start":290.23,"end":290.55,"confidence":0.96789277,"punctuated_word":"there's","sentiment":"negative","sentiment_score":-0.6733302474021912},{"word":"any","start":290.55,"end":290.79,"confidence":0.9966574,"punctuated_word":"any","sentiment":"negative","sentiment_score":-0.6648325324058533},{"word":"urgency","start":290.79,"end":291.27,"confidence":0.99785054,"punctuated_word":"urgency","sentiment":"negative","sentiment_score":-0.683569610118866},{"word":"or","start":291.27,"end":291.77,"confidence":0.7490031,"punctuated_word":"or,","sentiment":"negative","sentiment_score":-0.5948599576950073},{"word":"like","start":291.91,"end":292.31,"confidence":0.99284637,"punctuated_word":"like,","sentiment":"negative","sentiment_score":-0.5553542375564575},{"word":"no","start":292.31,"end":292.47,"confidence":0.9657606,"punctuated_word":"no","sentiment":"negative","sentiment_score":-0.5643708109855652},{"word":"no","start":292.47,"end":292.63,"confidence":0.8203696,"punctuated_word":"no","sentiment":"negative","sentiment_score":-0.5625304579734802},{"word":"one's","start":292.63,"end":292.95,"confidence":0.9889318,"punctuated_word":"one's","sentiment":"negative","sentiment_score":-0.6112970113754272},{"word":"really","start":292.95,"end":293.45,"confidence":0.99954766,"punctuated_word":"really","sentiment":"negative","sentiment_score":-0.5708695650100708},{"word":"no","start":293.83,"end":294.07,"confidence":0.7070544,"punctuated_word":"no.","sentiment":"negative","sentiment_score":-0.5729511380195618},{"word":"i","start":294.07,"end":294.15,"confidence":0.99826485,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.5251187086105347},{"word":"don't","start":294.15,"end":294.31,"confidence":0.99849564,"punctuated_word":"don't","sentiment":"negative","sentiment_score":-0.477946937084198},{"word":"know","start":294.31,"end":294.81,"confidence":0.99841064,"punctuated_word":"know.","sentiment":"negative","sentiment_score":-0.4603015184402466},{"word":"alright","start":295.59,"end":296.09,"confidence":0.6973457,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":-0.16653397679328918},{"word":"i","start":296.15,"end":296.23,"confidence":0.9975731,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1489347666501999},{"word":"i","start":296.23,"end":296.31,"confidence":0.9724648,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.14694370329380035},{"word":"did","start":296.31,"end":296.63,"confidence":0.7197099,"punctuated_word":"did","sentiment":"neutral","sentiment_score":-0.16156746447086334},{"word":"my","start":296.63,"end":296.79,"confidence":0.99422085,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.1784593015909195},{"word":"signing","start":296.79,"end":297.27,"confidence":0.6647889,"punctuated_word":"signing","sentiment":"neutral","sentiment_score":-0.1971619427204132},{"word":"straight","start":297.27,"end":297.51,"confidence":0.99728286,"punctuated_word":"straight","sentiment":"negative","sentiment_score":-0.37451672554016113},{"word":"away","start":297.51,"end":297.91,"confidence":0.64915574,"punctuated_word":"away,","sentiment":"neutral","sentiment_score":-0.23070058226585388},{"word":"and","start":297.91,"end":298.07,"confidence":0.99965703,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.18814049661159515},{"word":"then","start":298.07,"end":298.39,"confidence":0.9984114,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.1848616898059845},{"word":"now","start":298.39,"end":298.55,"confidence":0.8369943,"punctuated_word":"now","sentiment":"neutral","sentiment_score":-0.2753000557422638},{"word":"you","start":298.55,"end":298.71,"confidence":0.9592721,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.2626398503780365},{"word":"tell","start":298.71,"end":298.95,"confidence":0.7794044,"punctuated_word":"tell","sentiment":"neutral","sentiment_score":-0.25933030247688293},{"word":"me","start":298.95,"end":299.43,"confidence":0.71988547,"punctuated_word":"me,","sentiment":"neutral","sentiment_score":-0.291637659072876},{"word":"i","start":299.43,"end":299.51,"confidence":0.69119614,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.29753074049949646},{"word":"wasn't","start":299.51,"end":299.83,"confidence":0.9896708,"punctuated_word":"wasn't","sentiment":"neutral","sentiment_score":-0.2961932122707367},{"word":"aware","start":299.83,"end":300.23,"confidence":0.9995504,"punctuated_word":"aware","sentiment":"neutral","sentiment_score":-0.291094571352005},{"word":"that","start":300.23,"end":300.47,"confidence":0.9980531,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.3330969214439392},{"word":"it","start":300.47,"end":300.71,"confidence":0.7591435,"punctuated_word":"it","sentiment":"negative","sentiment_score":-0.4049971401691437},{"word":"might","start":300.71,"end":300.87,"confidence":0.99876887,"punctuated_word":"might","sentiment":"negative","sentiment_score":-0.4544544219970703},{"word":"take","start":300.87,"end":301.19,"confidence":0.99924374,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.3792396187782288},{"word":"weeks","start":301.19,"end":301.545,"confidence":0.99970883,"punctuated_word":"weeks","sentiment":"negative","sentiment_score":-0.3912341594696045},{"word":"to","start":301.625,"end":302.02502,"confidence":0.9999051,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.4877900779247284},{"word":"settle","start":302.02502,"end":302.265,"confidence":0.99860954,"punctuated_word":"settle","sentiment":"negative","sentiment_score":-0.4797893762588501},{"word":"this","start":302.265,"end":302.58502,"confidence":0.9992281,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.4114111363887787},{"word":"when","start":302.58502,"end":302.825,"confidence":0.99620277,"punctuated_word":"when","sentiment":"negative","sentiment_score":-0.3484753966331482},{"word":"we","start":302.825,"end":303.065,"confidence":0.9997123,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.3171981871128082},{"word":"spoke","start":303.065,"end":303.385,"confidence":0.99935347,"punctuated_word":"spoke","sentiment":"neutral","sentiment_score":-0.3028232455253601},{"word":"about","start":303.385,"end":303.625,"confidence":0.9964483,"punctuated_word":"about","sentiment":"negative","sentiment_score":-0.3421522378921509},{"word":"it","start":303.625,"end":304.125,"confidence":0.9340415,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":-0.3192908763885498},{"word":"and","start":304.265,"end":304.505,"confidence":0.93395776,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.28078094124794006},{"word":"now","start":304.505,"end":304.665,"confidence":0.9713103,"punctuated_word":"now","sentiment":"negative","sentiment_score":-0.3583047389984131},{"word":"you're","start":304.665,"end":304.825,"confidence":0.9945423,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.35331591963768005},{"word":"saying","start":304.825,"end":305.065,"confidence":0.9994816,"punctuated_word":"saying","sentiment":"negative","sentiment_score":-0.33783239126205444},{"word":"it","start":305.065,"end":305.225,"confidence":0.98805237,"punctuated_word":"it","sentiment":"negative","sentiment_score":-0.40441447496414185},{"word":"could","start":305.225,"end":305.46503,"confidence":0.9973839,"punctuated_word":"could","sentiment":"negative","sentiment_score":-0.44605040550231934},{"word":"be","start":305.46503,"end":305.96503,"confidence":0.9943625,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.38883158564567566},{"word":"weeks","start":306.42502,"end":306.825,"confidence":0.9965977,"punctuated_word":"weeks","sentiment":"neutral","sentiment_score":-0.3304797112941742},{"word":"before","start":306.825,"end":307.14502,"confidence":0.99986076,"punctuated_word":"before","sentiment":"negative","sentiment_score":-0.36427685618400574},{"word":"it's","start":307.14502,"end":307.30502,"confidence":0.9994476,"punctuated_word":"it's","sentiment":"negative","sentiment_score":-0.4277864396572113},{"word":"done","start":307.30502,"end":307.80502,"confidence":0.9572667,"punctuated_word":"done.","sentiment":"negative","sentiment_score":-0.370856374502182},{"word":"yeah","start":313.86502,"end":314.265,"confidence":0.90455985,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.17730993032455444},{"word":"yeah","start":314.265,"end":314.765,"confidence":0.8715298,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.12142160534858704},{"word":"yeah","start":316.73,"end":317.23,"confidence":0.81891954,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.049876462668180466},{"word":"yeah","start":323.61002,"end":324.11002,"confidence":0.9507734,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.05151451751589775},{"word":"sort","start":324.25,"end":324.49,"confidence":0.6636887,"punctuated_word":"Sort","sentiment":"neutral","sentiment_score":0.03096552938222885},{"word":"of","start":324.49,"end":324.73,"confidence":0.99098253,"punctuated_word":"of.","sentiment":"neutral","sentiment_score":0.035463377833366394},{"word":"yep","start":324.73,"end":325.23,"confidence":0.7487867,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.06555511057376862},{"word":"yeah","start":326.33002,"end":326.83002,"confidence":0.7449683,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.09014967828989028},{"word":"yep","start":335.145,"end":335.465,"confidence":0.75778127,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.14174748957157135},{"word":"no","start":335.465,"end":335.625,"confidence":0.9934127,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.27330026030540466},{"word":"worries","start":335.625,"end":336.025,"confidence":0.9992519,"punctuated_word":"worries.","sentiment":"positive","sentiment_score":0.3673993945121765},{"word":"thanks","start":336.025,"end":336.345,"confidence":0.99746907,"punctuated_word":"Thanks","sentiment":"positive","sentiment_score":0.6948931813240051},{"word":"for","start":336.345,"end":336.505,"confidence":0.9996275,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.7006768584251404},{"word":"that","start":336.505,"end":336.82498,"confidence":0.99759865,"punctuated_word":"that.","sentiment":"positive","sentiment_score":0.6871343851089478},{"word":"that","start":336.82498,"end":336.985,"confidence":0.9983891,"punctuated_word":"That","sentiment":"positive","sentiment_score":0.7284575700759888},{"word":"will","start":336.985,"end":337.145,"confidence":0.86252993,"punctuated_word":"will","sentiment":"positive","sentiment_score":0.7522389888763428},{"word":"be","start":337.145,"end":337.305,"confidence":0.998279,"punctuated_word":"be","sentiment":"positive","sentiment_score":0.7016135454177856},{"word":"appreciated","start":337.305,"end":337.805,"confidence":0.99846685,"punctuated_word":"appreciated.","sentiment":"positive","sentiment_score":0.624377429485321},{"word":"so","start":350.38,"end":350.54,"confidence":0.4654902,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.10475888103246687},{"word":"there's","start":350.54,"end":350.86,"confidence":0.991202,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":-0.1351754516363144},{"word":"no","start":350.86,"end":351.1,"confidence":0.994639,"punctuated_word":"no","sentiment":"neutral","sentiment_score":-0.14679396152496338},{"word":"fixed","start":351.1,"end":351.42,"confidence":0.9782261,"punctuated_word":"fixed","sentiment":"neutral","sentiment_score":-0.15503807365894318},{"word":"time","start":351.42,"end":351.74,"confidence":0.9663618,"punctuated_word":"time","sentiment":"neutral","sentiment_score":-0.0950351133942604},{"word":"frame","start":351.74,"end":351.98,"confidence":0.75450575,"punctuated_word":"frame?","sentiment":"neutral","sentiment_score":-0.11084341257810593},{"word":"like","start":351.98,"end":352.22,"confidence":0.9747841,"punctuated_word":"Like,","sentiment":"neutral","sentiment_score":-0.1803271770477295},{"word":"you","start":352.22,"end":352.38,"confidence":0.99573106,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.2776886224746704},{"word":"can't","start":352.38,"end":352.62,"confidence":0.9926605,"punctuated_word":"can't","sentiment":"neutral","sentiment_score":-0.22900280356407168},{"word":"give","start":352.62,"end":352.86,"confidence":0.99894565,"punctuated_word":"give","sentiment":"neutral","sentiment_score":-0.22686055302619937},{"word":"me","start":352.86,"end":353.18,"confidence":0.999602,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.1838265210390091},{"word":"it'll","start":353.34,"end":353.58,"confidence":0.93016243,"punctuated_word":"it'll","sentiment":"neutral","sentiment_score":-0.17966938018798828},{"word":"be","start":353.58,"end":353.74,"confidence":0.99762976,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.1820525825023651},{"word":"a","start":353.74,"end":353.82,"confidence":0.9983804,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.19145849347114563},{"word":"week","start":353.82,"end":354.14,"confidence":0.9968879,"punctuated_word":"week,","sentiment":"neutral","sentiment_score":-0.20362967252731323},{"word":"two","start":354.14,"end":354.3,"confidence":0.99972266,"punctuated_word":"two","sentiment":"neutral","sentiment_score":-0.2681405544281006},{"word":"weeks","start":354.3,"end":354.62,"confidence":0.9975455,"punctuated_word":"weeks,","sentiment":"neutral","sentiment_score":-0.19891142845153809},{"word":"five","start":354.62,"end":354.86,"confidence":0.9996761,"punctuated_word":"five","sentiment":"neutral","sentiment_score":-0.2689846456050873},{"word":"weeks","start":354.86,"end":355.36,"confidence":0.9979076,"punctuated_word":"weeks,","sentiment":"neutral","sentiment_score":-0.19522185623645785},{"word":"three","start":355.42,"end":355.66,"confidence":0.99978024,"punctuated_word":"three","sentiment":"neutral","sentiment_score":-0.25513648986816406},{"word":"months","start":355.66,"end":356.085,"confidence":0.729455,"punctuated_word":"months.","sentiment":"neutral","sentiment_score":-0.1938217580318451},{"word":"like","start":356.485,"end":356.985,"confidence":0.8394204,"punctuated_word":"Like","sentiment":"neutral","sentiment_score":-0.07949119806289673},{"word":"yeah","start":362.405,"end":362.905,"confidence":0.75552225,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.0208561047911644},{"word":"yeah","start":364.645,"end":365.145,"confidence":0.8931112,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.013306770473718643},{"word":"please","start":365.205,"end":365.705,"confidence":0.9764194,"punctuated_word":"Please.","sentiment":"neutral","sentiment_score":-0.003654289990663528},{"word":"yeah","start":365.845,"end":366.345,"confidence":0.8229575,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.027041632682085037},{"word":"yeah","start":375.26,"end":375.66,"confidence":0.75362825,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.05419335141777992},{"word":"if","start":375.66,"end":375.9,"confidence":0.99189234,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.1278773844242096},{"word":"if","start":375.9,"end":376.06,"confidence":0.88924485,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.12592896819114685},{"word":"you","start":376.06,"end":376.13998,"confidence":0.9992951,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.1111849769949913},{"word":"could","start":376.13998,"end":376.63998,"confidence":0.68691504,"punctuated_word":"could.","sentiment":"neutral","sentiment_score":-0.1477014422416687},{"word":"i'm","start":376.7,"end":377.1,"confidence":0.93297166,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.607666015625},{"word":"i'm","start":377.1,"end":377.26,"confidence":0.9255841,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.7107304334640503},{"word":"really","start":377.26,"end":377.74,"confidence":0.9988777,"punctuated_word":"really","sentiment":"negative","sentiment_score":-0.7825701832771301},{"word":"disappointed","start":377.74,"end":378.22,"confidence":0.9947109,"punctuated_word":"disappointed","sentiment":"negative","sentiment_score":-0.6745694875717163},{"word":"a","start":378.22,"end":378.3,"confidence":0.95495856,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.7087200880050659},{"word":"little","start":378.3,"end":378.46,"confidence":0.9998907,"punctuated_word":"little","sentiment":"negative","sentiment_score":-0.6077601909637451},{"word":"bit","start":378.46,"end":378.62,"confidence":0.9932064,"punctuated_word":"bit","sentiment":"negative","sentiment_score":-0.6912494897842407},{"word":"with","start":378.62,"end":378.78,"confidence":0.98825175,"punctuated_word":"with","sentiment":"negative","sentiment_score":-0.7011942267417908},{"word":"the","start":378.78,"end":378.94,"confidence":0.99890053,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.7593730688095093},{"word":"whole","start":378.94,"end":379.1,"confidence":0.9997931,"punctuated_word":"whole","sentiment":"negative","sentiment_score":-0.7134172320365906},{"word":"thing","start":379.1,"end":379.26,"confidence":0.7565478,"punctuated_word":"thing.","sentiment":"negative","sentiment_score":-0.6244292855262756},{"word":"as","start":379.26,"end":379.41998,"confidence":0.86863124,"punctuated_word":"As","sentiment":"negative","sentiment_score":-0.391467809677124},{"word":"you","start":379.41998,"end":379.66,"confidence":0.86552554,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.4256570637226105},{"word":"like","start":379.98,"end":380.13998,"confidence":0.89767814,"punctuated_word":"like,","sentiment":"negative","sentiment_score":-0.3651368319988251},{"word":"i've","start":380.13998,"end":380.38,"confidence":0.99467355,"punctuated_word":"I've","sentiment":"negative","sentiment_score":-0.3654419183731079},{"word":"already","start":380.38,"end":380.7,"confidence":0.99921143,"punctuated_word":"already","sentiment":"neutral","sentiment_score":-0.26878392696380615},{"word":"expressed","start":380.7,"end":381.1,"confidence":0.99101806,"punctuated_word":"expressed","sentiment":"neutral","sentiment_score":-0.2073073983192444},{"word":"that","start":381.1,"end":381.34,"confidence":0.95438814,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.3108276128768921},{"word":"before","start":381.34,"end":381.74,"confidence":0.8974706,"punctuated_word":"before.","sentiment":"neutral","sentiment_score":-0.31145983934402466},{"word":"like","start":381.74,"end":381.9,"confidence":0.98181427,"punctuated_word":"Like,","sentiment":"neutral","sentiment_score":-0.30031371116638184},{"word":"i","start":381.9,"end":382.06,"confidence":0.9997942,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.3574654161930084},{"word":"don't","start":382.06,"end":382.22,"confidence":0.99910975,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.23589584231376648},{"word":"know","start":382.22,"end":382.72,"confidence":0.90485156,"punctuated_word":"know.","sentiment":"negative","sentiment_score":-0.36025524139404297},{"word":"i've","start":383.1,"end":383.34,"confidence":0.8840773,"punctuated_word":"I've","sentiment":"negative","sentiment_score":-0.358461856842041},{"word":"put","start":383.34,"end":383.58,"confidence":0.9989519,"punctuated_word":"put","sentiment":"neutral","sentiment_score":-0.3305988609790802},{"word":"my","start":383.58,"end":383.74,"confidence":0.9995981,"punctuated_word":"my","sentiment":"negative","sentiment_score":-0.4183670580387115},{"word":"trust","start":383.74,"end":384.06,"confidence":0.99918216,"punctuated_word":"trust","sentiment":"neutral","sentiment_score":-0.3073752522468567},{"word":"in","start":384.06,"end":384.22,"confidence":0.98509824,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.3246847093105316},{"word":"oakview","start":384.22,"end":384.72,"confidence":0.80103993,"punctuated_word":"Oakview","sentiment":"neutral","sentiment_score":-0.2177055776119232},{"word":"to","start":384.94,"end":385.26,"confidence":0.9961474,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.2535744905471802},{"word":"to","start":385.26,"end":385.41998,"confidence":0.9964803,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.23812761902809143},{"word":"manage","start":385.41998,"end":385.82,"confidence":0.99869365,"punctuated_word":"manage","sentiment":"negative","sentiment_score":-0.35051581263542175},{"word":"my","start":385.82,"end":386.06,"confidence":0.9992636,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.3224892318248749},{"word":"super","start":386.06,"end":386.56,"confidence":0.8972279,"punctuated_word":"super.","sentiment":"neutral","sentiment_score":-0.2734866738319397},{"word":"they're","start":386.985,"end":387.225,"confidence":0.78465366,"punctuated_word":"They're","sentiment":"neutral","sentiment_score":-0.3130441904067993},{"word":"they're","start":387.225,"end":387.465,"confidence":0.9874885,"punctuated_word":"they're","sentiment":"negative","sentiment_score":-0.36509233713150024},{"word":"the","start":387.465,"end":387.625,"confidence":0.9898718,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.36886027455329895},{"word":"ones","start":387.625,"end":387.785,"confidence":0.9906827,"punctuated_word":"ones","sentiment":"neutral","sentiment_score":-0.3118300139904022},{"word":"that","start":387.785,"end":388.025,"confidence":0.9930353,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.33305245637893677},{"word":"structured","start":388.025,"end":388.525,"confidence":0.95432866,"punctuated_word":"structured","sentiment":"negative","sentiment_score":-0.45262664556503296},{"word":"it","start":388.585,"end":388.745,"confidence":0.7413232,"punctuated_word":"it","sentiment":"negative","sentiment_score":-0.4412340223789215},{"word":"like","start":388.745,"end":389.065,"confidence":0.51726377,"punctuated_word":"like","sentiment":"negative","sentiment_score":-0.5001475214958191},{"word":"that","start":389.065,"end":389.225,"confidence":0.9963225,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.4785045087337494},{"word":"in","start":389.225,"end":389.385,"confidence":0.99837863,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.44715890288352966},{"word":"the","start":389.385,"end":389.54498,"confidence":0.9992514,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4994524419307709},{"word":"first","start":389.54498,"end":389.785,"confidence":0.99967265,"punctuated_word":"first","sentiment":"negative","sentiment_score":-0.4094108045101166},{"word":"place","start":389.785,"end":390.285,"confidence":0.80928934,"punctuated_word":"place.","sentiment":"negative","sentiment_score":-0.46980953216552734},{"word":"put","start":390.82498,"end":391.32498,"confidence":0.60069525,"punctuated_word":"Put,","sentiment":"negative","sentiment_score":-0.4442684054374695},{"word":"like","start":391.385,"end":391.625,"confidence":0.99658287,"punctuated_word":"like,","sentiment":"negative","sentiment_score":-0.4646573066711426},{"word":"a","start":391.625,"end":391.705,"confidence":0.9995351,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5218160152435303},{"word":"lot","start":391.705,"end":392.025,"confidence":0.9993093,"punctuated_word":"lot","sentiment":"negative","sentiment_score":-0.5124607682228088},{"word":"of","start":392.025,"end":392.26498,"confidence":0.9989569,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.5410047173500061},{"word":"eggs","start":392.26498,"end":392.505,"confidence":0.9910039,"punctuated_word":"eggs","sentiment":"negative","sentiment_score":-0.427899181842804},{"word":"in","start":392.505,"end":392.745,"confidence":0.9996227,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.5375162959098816},{"word":"in","start":392.745,"end":392.985,"confidence":0.9516252,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.5728332996368408},{"word":"one","start":392.985,"end":393.225,"confidence":0.9978988,"punctuated_word":"one","sentiment":"negative","sentiment_score":-0.6087587475776672},{"word":"basket","start":393.225,"end":393.725,"confidence":0.84339195,"punctuated_word":"basket.","sentiment":"negative","sentiment_score":-0.514930009841919},{"word":"and","start":394.26498,"end":394.76498,"confidence":0.99242413,"punctuated_word":"And","sentiment":"negative","sentiment_score":-0.3994124233722687},{"word":"now","start":395.145,"end":395.54498,"confidence":0.97267073,"punctuated_word":"now","sentiment":"negative","sentiment_score":-0.5024581551551819},{"word":"i'm","start":395.54498,"end":395.865,"confidence":0.7746508,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.4934425950050354},{"word":"trying","start":395.865,"end":396.10498,"confidence":0.8459126,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.5187870264053345},{"word":"to","start":396.10498,"end":396.185,"confidence":0.99800986,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.4999973475933075},{"word":"cut","start":396.185,"end":396.505,"confidence":0.9818464,"punctuated_word":"cut","sentiment":"negative","sentiment_score":-0.4773990511894226},{"word":"losses","start":396.505,"end":396.905,"confidence":0.8693801,"punctuated_word":"losses,","sentiment":"negative","sentiment_score":-0.3965006470680237},{"word":"but","start":396.905,"end":397.145,"confidence":0.9997979,"punctuated_word":"but","sentiment":"negative","sentiment_score":-0.3773987293243408},{"word":"now","start":397.145,"end":397.305,"confidence":0.993346,"punctuated_word":"now","sentiment":"negative","sentiment_score":-0.5634719133377075},{"word":"it's","start":397.305,"end":397.54498,"confidence":0.9889412,"punctuated_word":"it's","sentiment":"negative","sentiment_score":-0.5264256000518799},{"word":"taking","start":397.54498,"end":397.865,"confidence":0.97260904,"punctuated_word":"taking","sentiment":"negative","sentiment_score":-0.5194796919822693},{"word":"forever","start":397.865,"end":398.345,"confidence":0.9996909,"punctuated_word":"forever","sentiment":"negative","sentiment_score":-0.6277860403060913},{"word":"to","start":398.345,"end":398.585,"confidence":0.9970493,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.5611394047737122},{"word":"to","start":398.585,"end":398.745,"confidence":0.9825348,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.5694964528083801},{"word":"do","start":398.745,"end":398.905,"confidence":0.99881554,"punctuated_word":"do","sentiment":"negative","sentiment_score":-0.6175986528396606},{"word":"that","start":398.905,"end":399.305,"confidence":0.99901354,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.1600489616394043},{"word":"just","start":399.305,"end":399.54498,"confidence":0.60930556,"punctuated_word":"Just","sentiment":"negative","sentiment_score":-0.4602162837982178},{"word":"everything","start":399.54498,"end":400.025,"confidence":0.7156562,"punctuated_word":"everything","sentiment":"negative","sentiment_score":-0.5960087776184082},{"word":"just","start":400.025,"end":400.26498,"confidence":0.9192727,"punctuated_word":"just","sentiment":"negative","sentiment_score":-0.5987741947174072},{"word":"seems","start":400.26498,"end":400.665,"confidence":0.9948544,"punctuated_word":"seems","sentiment":"negative","sentiment_score":-0.6436519026756287},{"word":"really","start":400.665,"end":401.165,"confidence":0.98162824,"punctuated_word":"really,","sentiment":"negative","sentiment_score":-0.6690748929977417},{"word":"i","start":401.9,"end":402.06,"confidence":0.99850357,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.6936324238777161},{"word":"don't","start":402.06,"end":402.22,"confidence":0.9974997,"punctuated_word":"don't","sentiment":"negative","sentiment_score":-0.707567572593689},{"word":"know","start":402.22,"end":402.62,"confidence":0.8220524,"punctuated_word":"know,","sentiment":"negative","sentiment_score":-0.6924118399620056},{"word":"to","start":402.62,"end":402.86,"confidence":0.9688205,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.7381659150123596},{"word":"be","start":402.86,"end":403.02,"confidence":0.9114971,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.6992183327674866},{"word":"honest","start":403.02,"end":403.34,"confidence":0.942585,"punctuated_word":"honest,","sentiment":"negative","sentiment_score":-0.7376019954681396},{"word":"disappointing","start":403.34,"end":403.84,"confidence":0.95532763,"punctuated_word":"disappointing.","sentiment":"negative","sentiment_score":-0.7083194255828857},{"word":"like","start":404.13998,"end":404.38,"confidence":0.9593607,"punctuated_word":"Like,","sentiment":"negative","sentiment_score":-0.41880661249160767},{"word":"not","start":404.38,"end":404.54,"confidence":0.9392441,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.3488706350326538},{"word":"not","start":404.54,"end":404.78,"confidence":0.96865124,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.4314294457435608},{"word":"you","start":404.78,"end":405.1,"confidence":0.99798054,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.2390836626291275},{"word":"personally","start":405.1,"end":405.6,"confidence":0.72484714,"punctuated_word":"personally.","sentiment":"neutral","sentiment_score":-0.2793150544166565},{"word":"don't","start":405.98,"end":406.3,"confidence":0.99949026,"punctuated_word":"Don't","sentiment":"neutral","sentiment_score":-0.2089622467756271},{"word":"get","start":406.3,"end":406.46,"confidence":0.9996792,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.1162269338965416},{"word":"me","start":406.46,"end":406.62,"confidence":0.9995567,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.18487697839736936},{"word":"wrong","start":406.62,"end":406.94,"confidence":0.82863003,"punctuated_word":"wrong,","sentiment":"neutral","sentiment_score":-0.14641866087913513},{"word":"but","start":406.94,"end":407.34,"confidence":0.9990608,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.09707584232091904},{"word":"the","start":407.34,"end":407.58,"confidence":0.9977235,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1302143782377243},{"word":"whole","start":407.58,"end":407.9,"confidence":0.99935716,"punctuated_word":"whole","sentiment":"neutral","sentiment_score":-0.22775568068027496},{"word":"thing","start":407.9,"end":408.3,"confidence":0.6552497,"punctuated_word":"thing,","sentiment":"neutral","sentiment_score":-0.2085932195186615},{"word":"i","start":408.3,"end":408.62,"confidence":0.8081604,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.18281589448451996},{"word":"yeah","start":408.94,"end":409.44,"confidence":0.97402394,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.14986637234687805},{"word":"alright","start":409.82,"end":410.3,"confidence":0.92941165,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":-0.12935638427734375},{"word":"i'm","start":410.3,"end":410.62,"confidence":0.99494535,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.3544616103172302},{"word":"very","start":410.62,"end":411.02,"confidence":0.8311517,"punctuated_word":"very,","sentiment":"negative","sentiment_score":-0.43926572799682617},{"word":"very","start":411.02,"end":411.41998,"confidence":0.99982446,"punctuated_word":"very","sentiment":"negative","sentiment_score":-0.6505125164985657},{"word":"disappointed","start":411.41998,"end":411.91998,"confidence":0.883901,"punctuated_word":"disappointed.","sentiment":"negative","sentiment_score":-0.580521821975708},{"word":"like","start":412.13998,"end":412.63998,"confidence":0.67852044,"punctuated_word":"Like,","sentiment":"neutral","sentiment_score":-0.2991814613342285},{"word":"yeah","start":421.385,"end":421.705,"confidence":0.960657,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.1117616593837738},{"word":"definitely","start":421.705,"end":422.205,"confidence":0.777972,"punctuated_word":"Definitely.","sentiment":"neutral","sentiment_score":-0.1369861513376236},{"word":"not","start":422.26498,"end":422.585,"confidence":0.986182,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":-0.1588071882724762},{"word":"not","start":422.585,"end":422.82498,"confidence":0.97757816,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.1873001754283905},{"word":"personally","start":422.82498,"end":423.32498,"confidence":0.98286945,"punctuated_word":"personally","sentiment":"neutral","sentiment_score":-0.20003555715084076},{"word":"as","start":423.54498,"end":423.705,"confidence":0.58781743,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.20837798714637756},{"word":"you","start":423.705,"end":423.785,"confidence":0.97457594,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.2564070522785187},{"word":"definitely","start":423.945,"end":424.445,"confidence":0.9604374,"punctuated_word":"definitely.","sentiment":"neutral","sentiment_score":-0.20161308348178864},{"word":"yeah","start":429.99,"end":430.49,"confidence":0.92040145,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.04303994029760361},{"word":"yeah","start":430.55,"end":431.05,"confidence":0.8918503,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.05468909442424774},{"word":"yes","start":441.11,"end":441.43,"confidence":0.8116769,"punctuated_word":"Yes,","sentiment":"neutral","sentiment_score":-0.07756604254245758},{"word":"please","start":441.43,"end":441.93,"confidence":0.9994423,"punctuated_word":"please.","sentiment":"neutral","sentiment_score":-0.19288526475429535},{"word":"i","start":442.755,"end":442.835,"confidence":0.98441386,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.10738802701234818},{"word":"don't","start":442.835,"end":443.075,"confidence":0.9997302,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.10499818623065948},{"word":"know","start":443.075,"end":443.155,"confidence":0.9987425,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.1152241826057434},{"word":"if","start":443.155,"end":443.39502,"confidence":0.99839336,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.13167022168636322},{"word":"savvy","start":443.39502,"end":443.795,"confidence":0.5608325,"punctuated_word":"Savvy","sentiment":"neutral","sentiment_score":-0.0898628756403923},{"word":"is","start":443.795,"end":443.95502,"confidence":0.78524035,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.14652711153030396},{"word":"still","start":443.95502,"end":444.275,"confidence":0.99961543,"punctuated_word":"still","sentiment":"neutral","sentiment_score":-0.1387155055999756},{"word":"in","start":444.275,"end":444.515,"confidence":0.9997421,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.11350725591182707},{"word":"charge","start":444.515,"end":444.835,"confidence":0.9605671,"punctuated_word":"charge,","sentiment":"neutral","sentiment_score":-0.06551423668861389},{"word":"but","start":444.835,"end":445.075,"confidence":0.99963415,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.05683320760726929},{"word":"he","start":445.075,"end":445.155,"confidence":0.99955744,"punctuated_word":"he","sentiment":"neutral","sentiment_score":-0.03340696915984154},{"word":"was","start":445.155,"end":445.315,"confidence":0.9997811,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.022036604583263397},{"word":"the","start":445.315,"end":445.39502,"confidence":0.99772066,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.04879631847143173},{"word":"one","start":445.39502,"end":445.635,"confidence":0.99968266,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.009163416922092438},{"word":"that","start":445.635,"end":446.135,"confidence":0.9296477,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":-0.05079334974288941},{"word":"like","start":446.515,"end":446.835,"confidence":0.80760753,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.043173689395189285},{"word":"i","start":446.835,"end":446.995,"confidence":0.99899846,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.031828612089157104},{"word":"spoke","start":446.995,"end":447.23502,"confidence":0.9983169,"punctuated_word":"spoke","sentiment":"neutral","sentiment_score":-0.0006536319851875305},{"word":"to","start":447.23502,"end":447.475,"confidence":0.99673295,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0116424560546875},{"word":"when","start":447.475,"end":447.635,"confidence":0.97699076,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.02432621270418167},{"word":"he","start":447.635,"end":447.795,"confidence":0.99562776,"punctuated_word":"he","sentiment":"neutral","sentiment_score":-0.004897084087133408},{"word":"got","start":447.795,"end":448.035,"confidence":0.99970955,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.015841476619243622},{"word":"me","start":448.035,"end":448.195,"confidence":0.9996327,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.02749469131231308},{"word":"on","start":448.195,"end":448.355,"confidence":0.7837252,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.04339654743671417},{"word":"board","start":448.355,"end":448.855,"confidence":0.9324234,"punctuated_word":"board.","sentiment":"neutral","sentiment_score":0.009630706161260605},{"word":"i","start":449.315,"end":449.475,"confidence":0.83755773,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.011769212782382963},{"word":"promised","start":449.475,"end":449.975,"confidence":0.9223662,"punctuated_word":"promised","sentiment":"neutral","sentiment_score":0.09131570160388948},{"word":"a","start":450.035,"end":450.195,"confidence":0.9985971,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1982550323009491},{"word":"lot","start":450.195,"end":450.355,"confidence":0.99949586,"punctuated_word":"lot","sentiment":"neutral","sentiment_score":0.1419779509305954},{"word":"of","start":450.355,"end":450.515,"confidence":0.9988452,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.18075653910636905},{"word":"things","start":450.515,"end":450.915,"confidence":0.6905031,"punctuated_word":"things.","sentiment":"neutral","sentiment_score":0.14794132113456726},{"word":"and","start":450.915,"end":451.23502,"confidence":0.99757546,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.0658082440495491},{"word":"since","start":451.23502,"end":451.555,"confidence":0.9977247,"punctuated_word":"since","sentiment":"neutral","sentiment_score":-0.006749197840690613},{"word":"then","start":451.555,"end":451.95502,"confidence":0.8696356,"punctuated_word":"then,","sentiment":"neutral","sentiment_score":0.002957422286272049},{"word":"like","start":451.95502,"end":452.195,"confidence":0.98363906,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.02087901532649994},{"word":"first","start":452.195,"end":452.435,"confidence":0.970752,"punctuated_word":"first","sentiment":"neutral","sentiment_score":0.050119295716285706},{"word":"couple","start":452.435,"end":452.755,"confidence":0.9971744,"punctuated_word":"couple","sentiment":"neutral","sentiment_score":0.027013331651687626},{"word":"of","start":452.755,"end":452.835,"confidence":0.939142,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.023756250739097595},{"word":"years","start":452.835,"end":453.075,"confidence":0.99932325,"punctuated_word":"years","sentiment":"neutral","sentiment_score":0.08323480188846588},{"word":"have","start":453.075,"end":453.23502,"confidence":0.448272,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.07286606729030609},{"word":"been","start":453.23502,"end":453.635,"confidence":0.7087546,"punctuated_word":"been,","sentiment":"neutral","sentiment_score":0.07230138033628464},{"word":"like","start":453.635,"end":454.135,"confidence":0.82884526,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.04207182675600052},{"word":"i","start":454.355,"end":454.595,"confidence":0.974964,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.09184053540229796},{"word":"was","start":454.595,"end":454.755,"confidence":0.9756663,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.1828100234270096},{"word":"happy","start":454.755,"end":455.155,"confidence":0.9997832,"punctuated_word":"happy","sentiment":"neutral","sentiment_score":0.2188565731048584},{"word":"with","start":455.155,"end":455.315,"confidence":0.99912876,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.27836424112319946},{"word":"everything","start":455.315,"end":455.815,"confidence":0.8977113,"punctuated_word":"everything,","sentiment":"neutral","sentiment_score":0.17242459952831268},{"word":"communication","start":457.28,"end":457.78,"confidence":0.7350001,"punctuated_word":"communication,","sentiment":"neutral","sentiment_score":0.08842218667268753},{"word":"everything","start":457.91998,"end":458.4,"confidence":0.6306646,"punctuated_word":"everything,","sentiment":"neutral","sentiment_score":0.02843480557203293},{"word":"and","start":458.4,"end":458.9,"confidence":0.9995365,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0749005675315857},{"word":"and","start":458.96,"end":459.12,"confidence":0.9703744,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.1156778559088707},{"word":"i","start":459.12,"end":459.19998,"confidence":0.5449131,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.24319270253181455},{"word":"was","start":459.19998,"end":459.36,"confidence":0.89823127,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.15238448977470398},{"word":"just","start":459.36,"end":459.52,"confidence":0.99953866,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.15330660343170166},{"word":"going","start":459.52,"end":459.75998,"confidence":0.87822026,"punctuated_word":"going","sentiment":"neutral","sentiment_score":-0.08941289782524109},{"word":"down","start":459.75998,"end":459.88,"confidence":0.57008296,"punctuated_word":"down","sentiment":"neutral","sentiment_score":-0.04924027621746063},{"word":"the","start":459.88,"end":460.0,"confidence":0.8190352,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.09466779977083206},{"word":"hill","start":460.0,"end":460.24,"confidence":0.9868911,"punctuated_word":"hill","sentiment":"neutral","sentiment_score":-0.06516547501087189},{"word":"from","start":460.24,"end":460.56,"confidence":0.66734236,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.16346131265163422},{"word":"there","start":460.56,"end":460.8,"confidence":0.9861531,"punctuated_word":"there","sentiment":"neutral","sentiment_score":-0.11559907346963882},{"word":"kinda","start":460.8,"end":461.3,"confidence":0.70994174,"punctuated_word":"kinda.","sentiment":"neutral","sentiment_score":-0.10176579654216766},{"word":"yeah","start":462.8,"end":463.12,"confidence":0.94564116,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.009178094565868378},{"word":"so","start":463.12,"end":463.36,"confidence":0.99784505,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.03784625232219696},{"word":"if","start":463.36,"end":463.59998,"confidence":0.99179244,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.0598585233092308},{"word":"if","start":463.59998,"end":463.75998,"confidence":0.6144252,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.07931949198246002},{"word":"you","start":463.75998,"end":463.84,"confidence":0.99596524,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.12407221645116806},{"word":"could","start":463.84,"end":464.08,"confidence":0.9994881,"punctuated_word":"could","sentiment":"neutral","sentiment_score":-0.14537015557289124},{"word":"pass","start":464.08,"end":464.4,"confidence":0.99630296,"punctuated_word":"pass","sentiment":"neutral","sentiment_score":-0.1284513622522354},{"word":"that","start":464.4,"end":464.63998,"confidence":0.7812451,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":-0.12501393258571625},{"word":"like","start":464.63998,"end":465.12,"confidence":0.9499466,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.11397410929203032},{"word":"yeah","start":465.28,"end":465.78,"confidence":0.9635723,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.11022067070007324},{"word":"i","start":465.84,"end":466.0,"confidence":0.9984541,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.19100381433963776},{"word":"don't","start":466.0,"end":466.24,"confidence":0.99934435,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.193192720413208},{"word":"know","start":466.24,"end":466.56,"confidence":0.9994147,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":-0.17569562792778015},{"word":"i'm","start":466.56,"end":466.8,"confidence":0.9994963,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.15993790328502655},{"word":"just","start":466.8,"end":467.12,"confidence":0.9997669,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.1567075401544571},{"word":"really","start":467.12,"end":467.62,"confidence":0.9852887,"punctuated_word":"really","sentiment":"neutral","sentiment_score":-0.1416606903076172},{"word":"not","start":468.555,"end":468.795,"confidence":0.99898976,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.33499741554260254},{"word":"really","start":468.795,"end":469.115,"confidence":0.99688524,"punctuated_word":"really","sentiment":"negative","sentiment_score":-0.35495734214782715},{"word":"sure","start":469.115,"end":469.355,"confidence":0.99970967,"punctuated_word":"sure","sentiment":"negative","sentiment_score":-0.3731175661087036},{"word":"if","start":469.355,"end":469.515,"confidence":0.9954406,"punctuated_word":"if","sentiment":"negative","sentiment_score":-0.39059939980506897},{"word":"this","start":469.515,"end":469.755,"confidence":0.94999397,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.5280175805091858},{"word":"is","start":469.755,"end":469.835,"confidence":0.970355,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.4320416748523712},{"word":"all","start":469.835,"end":469.995,"confidence":0.919766,"punctuated_word":"all","sentiment":"negative","sentiment_score":-0.33942797780036926},{"word":"worth","start":469.995,"end":470.23502,"confidence":0.9979684,"punctuated_word":"worth","sentiment":"negative","sentiment_score":-0.40016043186187744},{"word":"it","start":470.23502,"end":470.555,"confidence":0.99408364,"punctuated_word":"it.","sentiment":"negative","sentiment_score":-0.3990401327610016},{"word":"like","start":470.555,"end":470.715,"confidence":0.981792,"punctuated_word":"Like,","sentiment":"negative","sentiment_score":-0.404057502746582},{"word":"i've","start":470.715,"end":470.95502,"confidence":0.9844295,"punctuated_word":"I've","sentiment":"negative","sentiment_score":-0.5308308005332947},{"word":"lost","start":470.95502,"end":471.195,"confidence":0.999858,"punctuated_word":"lost","sentiment":"negative","sentiment_score":-0.49275872111320496},{"word":"a","start":471.195,"end":471.275,"confidence":0.9997087,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.49417901039123535},{"word":"lot","start":471.275,"end":471.435,"confidence":0.99922264,"punctuated_word":"lot","sentiment":"negative","sentiment_score":-0.41607043147087097},{"word":"of","start":471.435,"end":471.515,"confidence":0.9990145,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.4430355131626129},{"word":"money","start":471.515,"end":471.915,"confidence":0.8307553,"punctuated_word":"money,","sentiment":"negative","sentiment_score":-0.3639015555381775},{"word":"and","start":471.915,"end":472.415,"confidence":0.9997508,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.2990221679210663},{"word":"i","start":472.95502,"end":473.115,"confidence":0.9902823,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.30536726117134094},{"word":"know","start":473.115,"end":473.355,"confidence":0.99961394,"punctuated_word":"know","sentiment":"negative","sentiment_score":-0.3623480498790741},{"word":"everyone","start":473.355,"end":473.675,"confidence":0.99878246,"punctuated_word":"everyone","sentiment":"neutral","sentiment_score":-0.32621946930885315},{"word":"else","start":473.675,"end":473.915,"confidence":0.9998785,"punctuated_word":"else","sentiment":"neutral","sentiment_score":-0.31080660223960876},{"word":"in","start":473.915,"end":473.995,"confidence":0.9979583,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.3699696362018585},{"word":"the","start":473.995,"end":474.075,"confidence":0.99962723,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4207746088504791},{"word":"world's","start":474.075,"end":474.475,"confidence":0.8091217,"punctuated_word":"world's","sentiment":"negative","sentiment_score":-0.447810411453247},{"word":"losing","start":474.475,"end":474.875,"confidence":0.9856312,"punctuated_word":"losing","sentiment":"negative","sentiment_score":-0.4217950999736786},{"word":"as","start":474.875,"end":475.115,"confidence":0.9964206,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.4327033162117005},{"word":"well","start":475.115,"end":475.355,"confidence":0.83464754,"punctuated_word":"well.","sentiment":"negative","sentiment_score":-0.37864500284194946},{"word":"but","start":475.355,"end":475.515,"confidence":0.51097554,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.2940279543399811},{"word":"it's","start":475.515,"end":475.675,"confidence":0.98366725,"punctuated_word":"it's","sentiment":"negative","sentiment_score":-0.37293505668640137},{"word":"just","start":475.675,"end":475.915,"confidence":0.99737716,"punctuated_word":"just","sentiment":"negative","sentiment_score":-0.3651641607284546},{"word":"the","start":475.915,"end":476.075,"confidence":0.9318878,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4210100769996643},{"word":"way","start":476.075,"end":476.23502,"confidence":0.99283844,"punctuated_word":"way","sentiment":"negative","sentiment_score":-0.4871165156364441},{"word":"it's","start":476.23502,"end":476.395,"confidence":0.99881124,"punctuated_word":"it's","sentiment":"negative","sentiment_score":-0.47172093391418457},{"word":"been","start":476.395,"end":476.635,"confidence":0.506236,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.5414146184921265},{"word":"structured","start":476.635,"end":477.135,"confidence":0.9989466,"punctuated_word":"structured","sentiment":"negative","sentiment_score":-0.42685818672180176},{"word":"and","start":477.195,"end":477.355,"confidence":0.94333994,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.40921035408973694},{"word":"managed","start":477.355,"end":477.835,"confidence":0.7176544,"punctuated_word":"managed,","sentiment":"negative","sentiment_score":-0.4049820303916931},{"word":"like","start":477.835,"end":478.075,"confidence":0.93983054,"punctuated_word":"like,","sentiment":"negative","sentiment_score":-0.33522850275039673},{"word":"i'm","start":478.075,"end":478.315,"confidence":0.994668,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.4616428315639496},{"word":"i'm","start":478.315,"end":478.475,"confidence":0.8999454,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.5272161960601807},{"word":"not","start":478.475,"end":478.95502,"confidence":0.9996462,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.6022093296051025},{"word":"convinced","start":478.95502,"end":479.45502,"confidence":0.99877876,"punctuated_word":"convinced","sentiment":"negative","sentiment_score":-0.5387687087059021},{"word":"that","start":479.515,"end":479.675,"confidence":0.98636776,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.465066134929657},{"word":"that","start":479.675,"end":479.835,"confidence":0.9242159,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.45444971323013306},{"word":"was","start":479.835,"end":479.995,"confidence":0.9991604,"punctuated_word":"was","sentiment":"negative","sentiment_score":-0.44140347838401794},{"word":"the","start":479.995,"end":480.155,"confidence":0.99889565,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.46927082538604736},{"word":"best","start":480.155,"end":480.315,"confidence":0.9998771,"punctuated_word":"best","sentiment":"negative","sentiment_score":-0.3689638376235962},{"word":"decision","start":480.315,"end":480.815,"confidence":0.9966563,"punctuated_word":"decision.","sentiment":"negative","sentiment_score":-0.3674996793270111},{"word":"but","start":483.59,"end":483.83,"confidence":0.79743665,"punctuated_word":"But,","sentiment":"neutral","sentiment_score":-0.08591176569461823},{"word":"yeah","start":483.83,"end":483.99,"confidence":0.9830476,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":-0.015321876853704453},{"word":"if","start":483.99,"end":484.15,"confidence":0.99782866,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.008774280548095703},{"word":"you","start":484.15,"end":484.31,"confidence":0.9991879,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.02612267434597015},{"word":"could","start":484.31,"end":484.55,"confidence":0.9995503,"punctuated_word":"could","sentiment":"neutral","sentiment_score":0.0039054900407791138},{"word":"pass","start":484.55,"end":484.87,"confidence":0.991067,"punctuated_word":"pass","sentiment":"neutral","sentiment_score":-0.09228155016899107},{"word":"my","start":484.87,"end":485.11,"confidence":0.90987015,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.0726453959941864},{"word":"concerns","start":485.11,"end":485.59,"confidence":0.9901584,"punctuated_word":"concerns","sentiment":"neutral","sentiment_score":-0.2393231987953186},{"word":"to","start":485.59,"end":485.83,"confidence":0.97604287,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.21940656006336212},{"word":"someone","start":485.83,"end":486.15,"confidence":0.9988564,"punctuated_word":"someone","sentiment":"neutral","sentiment_score":-0.21495680510997772},{"word":"that","start":486.15,"end":486.38998,"confidence":0.9780411,"punctuated_word":"that","sentiment":"positive","sentiment_score":0.3336770236492157},{"word":"cares","start":486.38998,"end":486.88998,"confidence":0.9174882,"punctuated_word":"cares,","sentiment":"positive","sentiment_score":0.3472481369972229},{"word":"that'll","start":487.35,"end":487.66998,"confidence":0.7242297,"punctuated_word":"that'll","sentiment":"positive","sentiment_score":0.5641061067581177},{"word":"be","start":487.66998,"end":488.16998,"confidence":0.993999,"punctuated_word":"be","sentiment":"positive","sentiment_score":0.5910799503326416},{"word":"appreciated","start":488.47,"end":488.97,"confidence":0.9578962,"punctuated_word":"appreciated.","sentiment":"positive","sentiment_score":0.44847339391708374},{"word":"yeah","start":498.215,"end":498.715,"confidence":0.7739469,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.10088028013706209},{"word":"yeah","start":500.055,"end":500.375,"confidence":0.7257903,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.11653866618871687},{"word":"i","start":500.375,"end":500.45502,"confidence":0.94618326,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.29832035303115845},{"word":"know","start":500.45502,"end":500.775,"confidence":0.9968479,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.3289299011230469},{"word":"that","start":500.775,"end":501.015,"confidence":0.98756987,"punctuated_word":"that.","sentiment":"negative","sentiment_score":-0.36660733819007874},{"word":"yeah","start":501.015,"end":501.515,"confidence":0.8153806,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.09950929135084152},{"word":"yeah","start":504.695,"end":505.195,"confidence":0.8909675,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.04670020192861557},{"word":"yeah","start":518.75,"end":519.23004,"confidence":0.9724571,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.028742995113134384},{"word":"yeah","start":519.23004,"end":519.73004,"confidence":0.9101281,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.0024352706968784332},{"word":"yeah","start":520.35004,"end":520.85004,"confidence":0.70518607,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.014455851167440414},{"word":"thanks","start":533.125,"end":533.625,"confidence":0.9568113,"punctuated_word":"Thanks.","sentiment":"neutral","sentiment_score":0.17657463252544403},{"word":"thank","start":539.56,"end":539.8,"confidence":0.8783062,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.42582061886787415},{"word":"you","start":539.8,"end":539.95996,"confidence":0.99803793,"punctuated_word":"you,","sentiment":"positive","sentiment_score":0.5440773963928223},{"word":"mate","start":539.95996,"end":540.36,"confidence":0.9617832,"punctuated_word":"mate.","sentiment":"positive","sentiment_score":0.5405467748641968},{"word":"appreciate","start":540.36,"end":540.86,"confidence":0.99556756,"punctuated_word":"Appreciate","sentiment":"positive","sentiment_score":0.6098746657371521},{"word":"it","start":541.48,"end":541.63995,"confidence":0.99927497,"punctuated_word":"it.","sentiment":"positive","sentiment_score":0.4952678680419922},{"word":"thanks","start":541.63995,"end":541.95996,"confidence":0.9963219,"punctuated_word":"Thanks","sentiment":"positive","sentiment_score":0.43710070848464966},{"word":"for","start":541.95996,"end":542.27997,"confidence":0.9993729,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.10468392819166183},{"word":"taking","start":542.27997,"end":542.6,"confidence":0.99796695,"punctuated_word":"taking","sentiment":"neutral","sentiment_score":0.1142130121588707},{"word":"my","start":542.6,"end":542.83997,"confidence":0.99924266,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.05840276926755905},{"word":"call","start":542.83997,"end":543.16,"confidence":0.9976241,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.09254377335309982},{"word":"too","start":543.16,"end":543.66,"confidence":0.83020806,"punctuated_word":"too.","sentiment":"neutral","sentiment_score":0.048476941883563995},{"word":"i","start":544.04,"end":544.12,"confidence":0.87050575,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.011638576164841652},{"word":"know","start":544.12,"end":544.44,"confidence":0.9339309,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.00970524549484253},{"word":"you're","start":544.44,"end":544.51996,"confidence":0.9293132,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.05142791196703911},{"word":"busy","start":544.51996,"end":545.01996,"confidence":0.98113024,"punctuated_word":"busy.","sentiment":"neutral","sentiment_score":-0.04920884221792221},{"word":"thank","start":545.63995,"end":545.87994,"confidence":0.9961212,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":-0.0887828841805458},{"word":"you","start":545.87994,"end":546.37994,"confidence":0.99913454,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.04935868829488754},{"word":"yep","start":552.44,"end":552.94,"confidence":0.681,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.00999683327972889},{"word":"yep","start":567.145,"end":567.645,"confidence":0.7121246,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.18773022294044495},{"word":"thank","start":567.705,"end":568.025,"confidence":0.99780947,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.4368467628955841},{"word":"you","start":568.025,"end":568.525,"confidence":0.9992411,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.3251881003379822},{"word":"that's","start":571.95,"end":572.19,"confidence":0.8277278,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.3205004036426544},{"word":"all","start":572.19,"end":572.43,"confidence":0.97701156,"punctuated_word":"all.","sentiment":"positive","sentiment_score":0.40068110823631287},{"word":"thank","start":572.43,"end":572.67004,"confidence":0.99980706,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.8203923106193542},{"word":"you","start":572.67004,"end":573.17004,"confidence":0.9996878,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.7439935207366943},{"word":"thanks","start":576.83,"end":577.23004,"confidence":0.9085326,"punctuated_word":"Thanks,","sentiment":"positive","sentiment_score":0.7980627417564392},{"word":"mate","start":577.23004,"end":577.55,"confidence":0.76281524,"punctuated_word":"mate.","sentiment":"positive","sentiment_score":0.791562557220459},{"word":"thank","start":577.55,"end":577.71,"confidence":0.9881407,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.8398969769477844},{"word":"you","start":577.71,"end":577.87,"confidence":0.9981674,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.8661187887191772},{"word":"very","start":577.87,"end":578.11005,"confidence":0.9991135,"punctuated_word":"very","sentiment":"positive","sentiment_score":0.8799689412117004},{"word":"much","start":578.11005,"end":578.43,"confidence":0.9997726,"punctuated_word":"much.","sentiment":"positive","sentiment_score":0.8454117774963379},{"word":"you","start":578.43,"end":578.67004,"confidence":0.9995036,"punctuated_word":"You","sentiment":"positive","sentiment_score":0.7062724232673645},{"word":"too","start":578.67004,"end":578.99,"confidence":0.99438846,"punctuated_word":"too.","sentiment":"positive","sentiment_score":0.4590875506401062},{"word":"bye","start":578.99,"end":579.49,"confidence":0.99805623,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.30951499938964844}],"paragraphs":{"transcript":"\nYeah. Not too bad. How are you, Carl? I'm sorry to call you. I just wanted to ask about the restructuring stuff.\n\nLike, I've noticed nothing happened yet. I appreciate you're probably busy. You got it for other clients. But the the the everything, like, with Benelon and stuff, that just keeps sliding, like, in like, it's gone down another 10 k since since we've sort of spoken. So I'm just wondering when is that gonna happen?\n\nBecause I'm bit getting a bit nervous about this. I signed it last Friday and yeah. So you're saying this could take few weeks and, like, I can lose another 10 or $20 easily? I don't I don't understand. What what do you mean by fair market value?\n\nYeah. So what you're saying is I could lose another a lot of a lot of money, like, before you guys do the transaction? Yeah. Yeah. I know where you're staying.\n\nSo but you what I'm saying is, like, there could be another couple of weeks or or who knows how long, and I can still stand to lose a lot more money before that transaction is completed. Is that correct? Yeah. I know. It's showing that Bennelong is the one sliding down all the time, and I look at the assets and stuff.\n\nI just yeah. Yeah. It's just all underwhelming, to be honest. Like, I I don't know. Like, there's there's no I don't know.\n\nJust doesn't feel like there's any urgency or, like, no no one's really no. I don't know. Alright. I I did my signing straight away, and then now you tell me, I wasn't aware that it might take weeks to settle this when we spoke about it. And now you're saying it could be weeks before it's done.\n\nYeah. Yeah. Yeah. Yeah. Sort of.\n\nYep. Yeah. Yep. No worries. Thanks for that.\n\nThat will be appreciated. So there's no fixed time frame? Like, you can't give me it'll be a week, two weeks, five weeks, three months. Like yeah. Yeah.\n\nPlease. Yeah. Yeah. If if you could. I'm I'm really disappointed a little bit with the whole thing.\n\nAs you like, I've already expressed that before. Like, I don't know. I've put my trust in Oakview to to manage my super. They're they're the ones that structured it like that in the first place. Put, like, a lot of eggs in in one basket.\n\nAnd now I'm trying to cut losses, but now it's taking forever to to do that. Just everything just seems really, I don't know, to be honest, disappointing. Like, not not you personally. Don't get me wrong, but the whole thing, I yeah. Alright.\n\nI'm very, very disappointed. Like, Yeah. Definitely. Not not personally as you definitely. Yeah.\n\nYeah. Yes, please. I don't know if Savvy is still in charge, but he was the one that, like, I spoke to when he got me on board. I promised a lot of things. And since then, like, first couple of years have been, like, I was happy with everything, communication, everything, and and I was just going down the hill from there kinda.\n\nYeah. So if if you could pass that, like yeah. I don't know. I'm just really not really sure if this is all worth it. Like, I've lost a lot of money, and I know everyone else in the world's losing as well.\n\nBut it's just the way it's been structured and managed, like, I'm I'm not convinced that that was the best decision. But, yeah, if you could pass my concerns to someone that cares, that'll be appreciated. Yeah. Yeah. I know that.\n\nYeah. Yeah. Yeah. Yeah. Yeah.\n\nThanks. Thank you, mate. Appreciate it. Thanks for taking my call too. I know you're busy.\n\nThank you. Yep. Yep. Thank you. That's all.\n\nThank you. Thanks, mate. Thank you very much. You too. Bye.","paragraphs":[{"sentences":[{"text":"Yeah.","start":4.88,"end":5.2,"sentiment":"neutral","sentiment_score":0.12118583172559738},{"text":"Not too bad.","start":5.2,"end":5.8399997,"sentiment":"neutral","sentiment_score":0.16867850224177042},{"text":"How are you, Carl?","start":5.8399997,"end":6.74,"sentiment":"neutral","sentiment_score":0.16936621814966202},{"text":"I'm sorry to call you.","start":10.24,"end":11.86,"sentiment":"neutral","sentiment_score":-0.10898724496364594},{"text":"I just wanted to ask about the restructuring stuff.","start":13.135,"end":16.975,"sentiment":"neutral","sentiment_score":-0.13728940238555273}],"sentiment":"neutral","sentiment_score":-0.021629756147211247,"num_words":22,"start":4.88,"end":16.975},{"sentences":[{"text":"Like, I've noticed nothing happened yet.","start":16.975,"end":19.475,"sentiment":"neutral","sentiment_score":-0.21526993066072464},{"text":"I appreciate you're probably busy.","start":19.695,"end":21.535,"sentiment":"neutral","sentiment_score":-0.1800694778561592},{"text":"You got it for other clients.","start":21.535,"end":22.895,"sentiment":"neutral","sentiment_score":-0.10603942597905795},{"text":"But the the the everything, like, with Benelon and stuff, that just keeps sliding, like, in like, it's gone down another 10 k since since we've sort of spoken.","start":22.895,"end":33.7,"sentiment":"negative","sentiment_score":-0.4257094967981865},{"text":"So I'm just wondering when is that gonna happen?","start":33.7,"end":36.44,"sentiment":"neutral","sentiment_score":-0.24829235672950745}],"sentiment":"neutral","sentiment_score":-0.31651654812422664,"num_words":55,"start":16.975,"end":36.44},{"sentences":[{"text":"Because I'm bit getting a bit nervous about this.","start":36.58,"end":39.16,"sentiment":"negative","sentiment_score":-0.4622599614991082},{"text":"I signed it last Friday and yeah.","start":44.335,"end":46.754997,"sentiment":"neutral","sentiment_score":0.010981327321912562},{"text":"So you're saying this could take few weeks and, like, I can lose another 10 or $20 easily?","start":118.81,"end":124.03,"sentiment":"negative","sentiment_score":-0.41032247576448655},{"text":"I don't I don't understand.","start":152.715,"end":153.995,"sentiment":"negative","sentiment_score":-0.45398038625717163},{"text":"What what do you mean by fair market value?","start":153.995,"end":156.095,"sentiment":"neutral","sentiment_score":-0.06708468745152156}],"sentiment":"neutral","sentiment_score":-0.298811230090602,"num_words":48,"start":36.58,"end":156.095},{"sentences":[{"text":"Yeah.","start":157.75499,"end":158.25499,"sentiment":"neutral","sentiment_score":-0.015468240715563296},{"text":"So what you're saying is I could lose another a lot of a lot of money, like, before you guys do the transaction?","start":179.875,"end":186.455,"sentiment":"negative","sentiment_score":-0.5859958827495575},{"text":"Yeah.","start":191.795,"end":192.295,"sentiment":"neutral","sentiment_score":-0.0857546254992485},{"text":"Yeah.","start":200.28,"end":200.6,"sentiment":"neutral","sentiment_score":-0.1916068196296692},{"text":"I know where you're staying.","start":200.6,"end":201.72,"sentiment":"neutral","sentiment_score":-0.3270077645778656}],"sentiment":"negative","sentiment_score":-0.4969604455475365,"num_words":31,"start":157.75499,"end":201.72},{"sentences":[{"text":"So but you what I'm saying is, like, there could be another couple of weeks or or who knows how long, and I can still stand to lose a lot more money before that transaction is completed.","start":201.72,"end":211.535,"sentiment":"negative","sentiment_score":-0.4859456806569486},{"text":"Is that correct?","start":211.595,"end":212.495,"sentiment":"neutral","sentiment_score":-0.13955099632342657},{"text":"Yeah.","start":255.03,"end":255.35,"sentiment":"neutral","sentiment_score":-0.08013749122619629},{"text":"I know.","start":255.35,"end":255.93001,"sentiment":"neutral","sentiment_score":-0.11778315529227257},{"text":"It's showing that Bennelong is the one sliding down all the time, and I look at the assets and stuff.","start":256.87,"end":261.75,"sentiment":"neutral","sentiment_score":-0.15761959329247474}],"sentiment":"negative","sentiment_score":-0.34709109271329547,"num_words":63,"start":201.72,"end":261.75},{"sentences":[{"text":"I just yeah.","start":261.75,"end":262.73,"sentiment":"neutral","sentiment_score":-0.18323391179243723},{"text":"Yeah.","start":281.85498,"end":282.35498,"sentiment":"neutral","sentiment_score":-0.2544945478439331},{"text":"It's just all underwhelming, to be honest.","start":282.655,"end":284.975,"sentiment":"negative","sentiment_score":-0.584664489541735},{"text":"Like, I I don't know.","start":284.975,"end":285.935,"sentiment":"negative","sentiment_score":-0.47906423807144166},{"text":"Like, there's there's no I don't know.","start":285.935,"end":289.11002,"sentiment":"negative","sentiment_score":-0.48084774187632967}],"sentiment":"negative","sentiment_score":-0.46339578667412634,"num_words":23,"start":261.75,"end":289.11002},{"sentences":[{"text":"Just doesn't feel like there's any urgency or, like, no no one's really no.","start":289.11002,"end":294.07,"sentiment":"negative","sentiment_score":-0.5932997422558921},{"text":"I don't know.","start":294.07,"end":294.81,"sentiment":"negative","sentiment_score":-0.48778905471165973},{"text":"Alright.","start":295.59,"end":296.09,"sentiment":"neutral","sentiment_score":-0.16653397679328918},{"text":"I I did my signing straight away, and then now you tell me, I wasn't aware that it might take weeks to settle this when we spoke about it.","start":296.15,"end":304.125,"sentiment":"neutral","sentiment_score":-0.301964340024981},{"text":"And now you're saying it could be weeks before it's done.","start":304.265,"end":307.80502,"sentiment":"negative","sentiment_score":-0.36935725808143616}],"sentiment":"negative","sentiment_score":-0.3923447108988104,"num_words":58,"start":289.11002,"end":307.80502},{"sentences":[{"text":"Yeah.","start":313.86502,"end":314.265,"sentiment":"neutral","sentiment_score":-0.17730993032455444},{"text":"Yeah.","start":314.265,"end":314.765,"sentiment":"neutral","sentiment_score":-0.12142160534858704},{"text":"Yeah.","start":316.73,"end":317.23,"sentiment":"neutral","sentiment_score":0.049876462668180466},{"text":"Yeah.","start":323.61002,"end":324.11002,"sentiment":"neutral","sentiment_score":0.05151451751589775},{"text":"Sort of.","start":324.25,"end":324.73,"sentiment":"neutral","sentiment_score":0.03321445360779762}],"sentiment":"neutral","sentiment_score":-0.021818608045578003,"num_words":6,"start":313.86502,"end":324.73},{"sentences":[{"text":"Yep.","start":324.73,"end":325.23,"sentiment":"neutral","sentiment_score":0.06555511057376862},{"text":"Yeah.","start":326.33002,"end":326.83002,"sentiment":"neutral","sentiment_score":0.09014967828989028},{"text":"Yep.","start":335.145,"end":335.465,"sentiment":"neutral","sentiment_score":0.14174748957157135},{"text":"No worries.","start":335.465,"end":336.025,"sentiment":"neutral","sentiment_score":0.3203498274087906},{"text":"Thanks for that.","start":336.025,"end":336.82498,"sentiment":"positive","sentiment_score":0.6942348082860311}],"sentiment":"positive","sentiment_score":0.3776070447638631,"num_words":8,"start":324.73,"end":336.82498},{"sentences":[{"text":"That will be appreciated.","start":336.82498,"end":337.805,"sentiment":"positive","sentiment_score":0.7016718834638596},{"text":"So there's no fixed time frame?","start":350.38,"end":351.98,"sentiment":"neutral","sentiment_score":-0.12460748230417569},{"text":"Like, you can't give me it'll be a week, two weeks, five weeks, three months.","start":351.98,"end":356.085,"sentiment":"neutral","sentiment_score":-0.21564883589744568},{"text":"Like yeah.","start":356.485,"end":362.905,"sentiment":"neutral","sentiment_score":-0.05017365142703056},{"text":"Yeah.","start":364.645,"end":365.145,"sentiment":"neutral","sentiment_score":-0.013306770473718643}],"sentiment":"neutral","sentiment_score":-0.04604799899139574,"num_words":28,"start":336.82498,"end":365.145},{"sentences":[{"text":"Please.","start":365.205,"end":365.705,"sentiment":"neutral","sentiment_score":-0.003654289990663528},{"text":"Yeah.","start":365.845,"end":366.345,"sentiment":"neutral","sentiment_score":0.027041632682085037},{"text":"Yeah.","start":375.26,"end":375.66,"sentiment":"neutral","sentiment_score":-0.05419335141777992},{"text":"If if you could.","start":375.66,"end":376.63998,"sentiment":"neutral","sentiment_score":-0.1281731929630041},{"text":"I'm I'm really disappointed a little bit with the whole thing.","start":376.7,"end":379.26,"sentiment":"negative","sentiment_score":-0.6892436092550104}],"sentiment":"negative","sentiment_score":-0.45139880457686055,"num_words":18,"start":365.205,"end":379.26},{"sentences":[{"text":"As you like, I've already expressed that before.","start":379.26,"end":381.74,"sentiment":"neutral","sentiment_score":-0.33076030015945435},{"text":"Like, I don't know.","start":381.74,"end":382.72,"sentiment":"neutral","sentiment_score":-0.3134825527667999},{"text":"I've put my trust in Oakview to to manage my super.","start":383.1,"end":386.56,"sentiment":"neutral","sentiment_score":-0.3086715584451502},{"text":"They're they're the ones that structured it like that in the first place.","start":386.985,"end":390.285,"sentiment":"negative","sentiment_score":-0.4146325886249542},{"text":"Put, like, a lot of eggs in in one basket.","start":390.82498,"end":393.725,"sentiment":"negative","sentiment_score":-0.5146144747734069}],"sentiment":"negative","sentiment_score":-0.3876471338064774,"num_words":46,"start":379.26,"end":393.725},{"sentences":[{"text":"And now I'm trying to cut losses, but now it's taking forever to to do that.","start":394.26498,"end":399.305,"sentiment":"negative","sentiment_score":-0.48817766830325127},{"text":"Just everything just seems really, I don't know, to be honest, disappointing.","start":399.305,"end":403.84,"sentiment":"negative","sentiment_score":-0.6620536297559738},{"text":"Like, not not you personally.","start":404.13998,"end":405.6,"sentiment":"negative","sentiment_score":-0.34350108206272123},{"text":"Don't get me wrong, but the whole thing, I yeah.","start":405.98,"end":409.44,"sentiment":"neutral","sentiment_score":-0.1652806207537651},{"text":"Alright.","start":409.82,"end":410.3,"sentiment":"neutral","sentiment_score":-0.12935638427734375}],"sentiment":"negative","sentiment_score":-0.4376171420920979,"num_words":44,"start":394.26498,"end":410.3},{"sentences":[{"text":"I'm very, very disappointed.","start":410.3,"end":411.91998,"sentiment":"negative","sentiment_score":-0.5061904191970825},{"text":"Like, Yeah.","start":412.13998,"end":421.705,"sentiment":"neutral","sentiment_score":-0.20547156035900116},{"text":"Definitely.","start":421.705,"end":422.205,"sentiment":"neutral","sentiment_score":-0.1369861513376236},{"text":"Not not personally as you definitely.","start":422.26498,"end":424.445,"sentiment":"neutral","sentiment_score":-0.20209017395973206},{"text":"Yeah.","start":429.99,"end":430.49,"sentiment":"neutral","sentiment_score":-0.04303994029760361}],"sentiment":"neutral","sentiment_score":-0.2734479952071394,"num_words":14,"start":410.3,"end":430.49},{"sentences":[{"text":"Yeah.","start":430.55,"end":431.05,"sentiment":"neutral","sentiment_score":-0.05468909442424774},{"text":"Yes, please.","start":441.11,"end":441.93,"sentiment":"neutral","sentiment_score":-0.13522565364837646},{"text":"I don't know if Savvy is still in charge, but he was the one that, like, I spoke to when he got me on board.","start":442.755,"end":448.855,"sentiment":"neutral","sentiment_score":-0.05043730765581131},{"text":"I promised a lot of things.","start":449.315,"end":450.915,"sentiment":"neutral","sentiment_score":0.12866929297645888},{"text":"And since then, like, first couple of years have been, like, I was happy with everything, communication, everything, and and I was just going down the hill from there kinda.","start":450.915,"end":461.3,"sentiment":"neutral","sentiment_score":0.0032212184121211368}],"sentiment":"neutral","sentiment_score":-0.011209699732717127,"num_words":64,"start":430.55,"end":461.3},{"sentences":[{"text":"Yeah.","start":462.8,"end":463.12,"sentiment":"neutral","sentiment_score":-0.009178094565868378},{"text":"So if if you could pass that, like yeah.","start":463.12,"end":465.78,"sentiment":"neutral","sentiment_score":-0.10268074605200025},{"text":"I don't know.","start":465.84,"end":466.56,"sentiment":"neutral","sentiment_score":-0.18663072089354196},{"text":"I'm just really not really sure if this is all worth it.","start":466.56,"end":470.555,"sentiment":"negative","sentiment_score":-0.33422213792800903},{"text":"Like, I've lost a lot of money, and I know everyone else in the world's losing as well.","start":470.555,"end":475.355,"sentiment":"negative","sentiment_score":-0.40112750894493526}],"sentiment":"neutral","sentiment_score":-0.2959106462292893,"num_words":43,"start":462.8,"end":475.355},{"sentences":[{"text":"But it's just the way it's been structured and managed, like, I'm I'm not convinced that that was the best decision.","start":475.355,"end":480.815,"sentiment":"negative","sentiment_score":-0.4393409107412611},{"text":"But, yeah, if you could pass my concerns to someone that cares, that'll be appreciated.","start":483.59,"end":488.97,"sentiment":"neutral","sentiment_score":0.08875297034780184},{"text":"Yeah.","start":498.215,"end":498.715,"sentiment":"neutral","sentiment_score":-0.10088028013706209},{"text":"Yeah.","start":500.055,"end":500.375,"sentiment":"neutral","sentiment_score":-0.11653866618871687},{"text":"I know that.","start":500.375,"end":501.015,"sentiment":"neutral","sentiment_score":-0.33128586411476135}],"sentiment":"neutral","sentiment_score":-0.22210100265901264,"num_words":41,"start":475.355,"end":501.015},{"sentences":[{"text":"Yeah.","start":501.015,"end":501.515,"sentiment":"neutral","sentiment_score":-0.09950929135084152},{"text":"Yeah.","start":504.695,"end":505.195,"sentiment":"neutral","sentiment_score":-0.04670020192861557},{"text":"Yeah.","start":518.75,"end":519.23004,"sentiment":"neutral","sentiment_score":-0.028742995113134384},{"text":"Yeah.","start":519.23004,"end":519.73004,"sentiment":"neutral","sentiment_score":-0.0024352706968784332},{"text":"Yeah.","start":520.35004,"end":520.85004,"sentiment":"neutral","sentiment_score":0.014455851167440414}],"sentiment":"neutral","sentiment_score":-0.032586381584405896,"num_words":5,"start":501.015,"end":520.85004},{"sentences":[{"text":"Thanks.","start":533.125,"end":533.625,"sentiment":"neutral","sentiment_score":0.17657463252544403},{"text":"Thank you, mate.","start":539.56,"end":540.36,"sentiment":"positive","sentiment_score":0.5034815967082977},{"text":"Appreciate it.","start":540.36,"end":541.63995,"sentiment":"positive","sentiment_score":0.5525712668895721},{"text":"Thanks for taking my call too.","start":541.63995,"end":543.66,"sentiment":"neutral","sentiment_score":0.14257018888990083},{"text":"I know you're busy.","start":544.04,"end":545.01996,"sentiment":"neutral","sentiment_score":-0.030495143961161375}],"sentiment":"neutral","sentiment_score":0.22035015712026507,"num_words":16,"start":533.125,"end":545.01996},{"sentences":[{"text":"Thank you.","start":545.63995,"end":546.37994,"sentiment":"neutral","sentiment_score":-0.06907078623771667},{"text":"Yep.","start":552.44,"end":552.94,"sentiment":"neutral","sentiment_score":-0.00999683327972889},{"text":"Yep.","start":567.145,"end":567.645,"sentiment":"neutral","sentiment_score":0.18773022294044495},{"text":"Thank you.","start":567.705,"end":568.525,"sentiment":"positive","sentiment_score":0.38101743161678314},{"text":"That's all.","start":571.95,"end":572.43,"sentiment":"positive","sentiment_score":0.36059075593948364}],"sentiment":"neutral","sentiment_score":0.19035102403722703,"num_words":8,"start":545.63995,"end":572.43},{"sentences":[{"text":"Thank you.","start":572.43,"end":573.17004,"sentiment":"positive","sentiment_score":0.7821929156780243},{"text":"Thanks, mate.","start":576.83,"end":577.55,"sentiment":"positive","sentiment_score":0.7948126494884491},{"text":"Thank you very much.","start":577.55,"end":578.43,"sentiment":"positive","sentiment_score":0.85784912109375},{"text":"You too.","start":578.43,"end":578.99,"sentiment":"positive","sentiment_score":0.5826799869537354},{"text":"Bye.","start":578.99,"end":579.49,"sentiment":"neutral","sentiment_score":0.30951499938964844}],"sentiment":"positive","sentiment_score":0.732752962545915,"num_words":11,"start":572.43,"end":579.49}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hi, Zoran. You've come through to Kyle. How are you this morning?\n\nChannel 1: Yeah. Not too bad.\n\nChannel 0: Yeah.\n\nChannel 1: How are you, Carl?\n\nChannel 0: Not too bad at all. Thanks for asking.\n\nChannel 1: I'm sorry to call you. I just wanted to ask about the restructuring stuff. Like, I've noticed nothing happened yet. I appreciate you're probably busy. You got it for other clients.\n\nBut the the the everything, like, with Benelon and stuff, that just keeps sliding, like, in like, it's gone down another 10 k since since we've sort of spoken. So I'm just wondering when is that gonna happen? Because I'm bit getting a bit nervous about this.\n\nChannel 0: Yeah. Not a problem at all, Zoran. Just give me a second to to log in.\n\nChannel 1: I\n\nChannel 0: In\n\nChannel 1: signed\n\nChannel 0: regards?\n\nChannel 1: it last Friday and yeah.\n\nChannel 0: In regards to the trades, it's obviously a part of the the investment committee that make the the trades. So I'll double check and see if the trades have already been listed, and then I'll double check to see. So I believe the trades so just given the fact that it obviously takes time to sell down, I believe they were made yesterday. I'll have to confirm the daytime. It just takes the time to do the sell and rebuy.\n\nSo given that Benlong has the underlying asset that was on that trading hold, it may just take up to a a few weeks, unfortunately, just given the the fact that they do have to give you a fair market value for that underlying asset. So I can put a reminder in my calendar next week to review it again for you, and I'll follow-up with the investment committee there to see how long the estimated wait time is for that, and I can give you an update next week.\n\nChannel 1: So you're saying this could take few weeks and, like, I can lose another 10 or $20 easily?\n\nChannel 0: So so with that, that's just the the asset and the time it can take to to sell down. As I said, I can't sort of tell you the exact time frames because I'm I would just be, like, making it figure it up on the spot, but I can consult with the investing committee there and double check to see how long the estimated time is for that. But, yeah, just given the fact that they've got to give you a fair market value for that Benelung one, the other ones might take less time, but it could take, yeah, a little bit to\n\nChannel 1: I don't\n\nChannel 0: be out\n\nChannel 1: I don't understand.\n\nChannel 0: of\n\nChannel 1: What what do you mean by\n\nChannel 0: some\n\nChannel 1: fair market value?\n\nChannel 0: so that corporate\n\nChannel 1: Yeah.\n\nChannel 0: travel, the trading hold, the underlying asset, if they're not allowing trades to go through with that, Benelon basically have to give you a fair market value for that asset when selling out of the fund, and that can take some time as well. As I said, that was the last time I knew of it, but I'll have to double check to to see the exact wait times on that one, and I can give you an email update.\n\nChannel 1: So what you're saying is I could lose another a lot of a lot of money, like, before you guys do the transaction?\n\nChannel 0: The transaction is, like, there, and it's on the account. It's up to HubNet\n\nChannel 1: Yeah.\n\nChannel 0: to fill that down and make changes if it's not net well, sorry, to be able to make those changes.\n\nChannel 1: Yeah.\n\nChannel 0: So\n\nChannel 1: I\n\nChannel 0: I\n\nChannel 1: know where\n\nChannel 0: can't\n\nChannel 1: you're staying. So but\n\nChannel 0: yeah.\n\nChannel 1: you what I'm saying is, like, there could be another couple of weeks or or who knows how long, and I can still stand to lose a lot more money before that transaction is completed. Is that correct?\n\nChannel 0: If that was to change in that time frame, generally, at the time the trade goes through is roughly sort of the the price there, but I'd sort of be unsure as to how with the what is going on Benelon, how that does occur. But in the sense that, yeah, if it did take a huge dive, there's a chance that you could sort of lose that in saying that it caused the war in Ukraine, everything everything is a little bit volatile at the moment anyway. So not just Ben Long, given that what did occur has gone down the market as a whole took a bit of a dive as well. So even then, you would be selling lower, buying lower in terms of the switching of the investments as opposed to, like, just Benelon going down at the moment. It's the war in Ukraine in Iran and everything\n\nChannel 1: Yeah.\n\nChannel 0: that\n\nChannel 1: I\n\nChannel 0: is\n\nChannel 1: know.\n\nChannel 0: causing the mass.\n\nChannel 1: It's showing that Bennelong is the one sliding\n\nChannel 0: But\n\nChannel 1: down all the time, and I look at the assets and stuff. I just yeah.\n\nChannel 0: in yeah. I I know it's a horrible situation. We've been trying to obviously do as much as we can there, Zoran, to to get you out, and I'll follow-up the investment committee today after this phone call. I'll walk over to them and have a conversation, and I'll put a reminder in my calendar next week to follow-up for that as well for you just to keep a bit of a closer eye on it.\n\nChannel 1: Yeah. It's just all underwhelming, to be honest. Like, I I don't know. Like, there's there's no I don't know. Just doesn't feel like there's any urgency or, like, no no one's really no.\n\nI don't know.\n\nChannel 0: As I\n\nChannel 1: Alright.\n\nChannel 0: said, sir,\n\nChannel 1: I I\n\nChannel 0: like,\n\nChannel 1: did my\n\nChannel 0: I\n\nChannel 1: signing\n\nChannel 0: cut\n\nChannel 1: straight away, and then now you tell me, I wasn't aware that it might take weeks to settle this when we spoke about it. And now you're saying it could be weeks before it's done.\n\nChannel 0: But that's that's not us in the sense that we can do it like we've done what we\n\nChannel 1: Yeah.\n\nChannel 0: can to\n\nChannel 1: Yeah.\n\nChannel 0: to make the trade. It's up to to Netwealth\n\nChannel 1: Yeah.\n\nChannel 0: to be able to sell that down and action it, if that makes sense. I'll\n\nChannel 1: Yeah.\n\nChannel 0: I'll just\n\nChannel 1: Sort\n\nChannel 0: say,\n\nChannel 1: of.\n\nChannel 0: I'll\n\nChannel 1: Yep.\n\nChannel 0: follow-up next week as well,\n\nChannel 1: Yeah.\n\nChannel 0: Zoran, and I'll even give Netwealth a call next week as well to give you a bit more of an update on when that might settle and give you some time frames.\n\nChannel 1: Yep. No worries. Thanks for that. That will be appreciated.\n\nChannel 0: Yeah. I'm I'm sorry, Zoran, that I couldn't give you sort of better news, but, obviously, yeah, with the the way things are and then also just the way that buys and sells do work, they do take some time, especially with, like, those managed active\n\nChannel 1: So there's no fixed\n\nChannel 0: funds.\n\nChannel 1: time frame? Like, you can't give me it'll be a week, two weeks, five weeks, three months. Like\n\nChannel 0: No. So I'll call next week when they sort of had a few more days with the transaction, and then\n\nChannel 1: yeah.\n\nChannel 0: they might be able to give me a bit more of a definite answer\n\nChannel 1: Yeah.\n\nChannel 0: on where things\n\nChannel 1: Please.\n\nChannel 0: are at.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah. So I'll give him a call next like, in the next week, and then I'll give you a call sorta, you know, around Tuesday next week to to give you an update.\n\nChannel 1: Yeah. If if you could. I'm I'm really disappointed a little bit with the whole thing. As you like, I've already expressed that before. Like, I don't know.\n\nI've put my trust in Oakview to to manage my super. They're they're the ones that structured it like that in the first place. Put, like, a lot of eggs in in one basket. And now I'm trying to cut losses, but now it's taking forever to to do that. Just everything just seems really, I don't know, to be honest, disappointing.\n\nLike, not not\n\nChannel 0: Yeah.\n\nChannel 1: you personally. Don't\n\nChannel 0: Yeah.\n\nChannel 1: get me wrong, but\n\nChannel 0: So I\n\nChannel 1: the\n\nChannel 0: understand\n\nChannel 1: whole thing,\n\nChannel 0: completely\n\nChannel 1: I yeah.\n\nChannel 0: just without\n\nChannel 1: Alright.\n\nChannel 0: everything\n\nChannel 1: I'm\n\nChannel 0: that did\n\nChannel 1: very,\n\nChannel 0: occur.\n\nChannel 1: very disappointed. Like,\n\nChannel 0: Yep. And if you want to to raise, like, a complaint, I can sort of raise it with someone. Obviously, I know you're not sort of directing it at me. It's more prior to\n\nChannel 1: Yeah.\n\nChannel 0: what happened,\n\nChannel 1: Definitely.\n\nChannel 0: obviously.\n\nChannel 1: Not not personally as you definitely.\n\nChannel 0: Yeah. And I understand. Like, all I like, as I said before, all I can do is try and sort of put you in a position\n\nChannel 1: Yeah.\n\nChannel 0: where moving\n\nChannel 1: Yeah.\n\nChannel 0: forward that wouldn't happen, and that's what my job is at the end of the day. If you still feel that is dissatisfaction with what did occur, I can sort of pass along that can point to the people\n\nChannel 1: Yes,\n\nChannel 0: that\n\nChannel 1: please.\n\nChannel 0: deal with it. Yep.\n\nChannel 1: I don't know if Savvy is still in charge, but he was the one that, like, I spoke to when he got me on board. I\n\nChannel 0: Yep.\n\nChannel 1: promised a lot of things. And since then, like, first couple of years have been, like, I was happy with everything, communication, everything, and and I was just going down the hill from there kinda. Yeah. So if if you could pass that, like yeah. I don't know.\n\nI'm just really\n\nChannel 0: Yep. Yep.\n\nChannel 1: not really sure if this is all worth it. Like, I've lost a lot of money, and I know everyone else in the world's losing as well. But it's just the way it's been structured and managed, like, I'm I'm not convinced that that was the best decision. But,\n\nChannel 0: Obviously\n\nChannel 1: yeah, if you could\n\nChannel 0: yeah.\n\nChannel 1: pass\n\nChannel 0: I\n\nChannel 1: my\n\nChannel 0: can't\n\nChannel 1: concerns to someone\n\nChannel 0: yeah.\n\nChannel 1: that cares, that'll be appreciated.\n\nChannel 0: Yeah. No. No problem. I'll pass along to the complaints department. They'll do a review of your account.\n\nOh, we see within regards to, like, investments, unfortunately, like, returns aren't the one thing\n\nChannel 1: Yeah.\n\nChannel 0: that isn't guaranteed. But if you feel like\n\nChannel 1: Yeah.\n\nChannel 0: dissatisfaction\n\nChannel 1: I know that.\n\nChannel 0: around\n\nChannel 1: Yeah.\n\nChannel 0: just, yeah, how it was handled and things like that, I'll pass it along. I understand\n\nChannel 1: Yeah.\n\nChannel 0: that, yeah, like, you you sort of started off alright and then sort of dropped off and then, yeah, come to to now until I sort of gave you the information there. You felt like it was a bit of a blindside as opposed to, like, giving you sort of some regular updates. So\n\nChannel 1: Yeah. Yeah. Yeah.\n\nChannel 0: yeah. I completely understand, Zoran. I'll pass that along to them. They'll do a review of that in the sense that, yeah, they'll do a review of the account, sort of what has occurred, and then sort\n\nChannel 1: Thanks.\n\nChannel 0: of give you. Yep, and then I'll touch with the the investment committee today and make sure that all gets actioned there for\n\nChannel 1: Thank you, mate. Appreciate it. Thanks\n\nChannel 0: you. No\n\nChannel 1: for\n\nChannel 0: problem,\n\nChannel 1: taking\n\nChannel 0: sir.\n\nChannel 1: my call too. I know\n\nChannel 0: Yeah.\n\nChannel 1: you're busy.\n\nChannel 0: Not not\n\nChannel 1: Thank\n\nChannel 0: a\n\nChannel 1: you.\n\nChannel 0: problem. So yeah. I yeah. That's what I was saying. We're moving forward.\n\nWe're trying to be a lot more transparent, get things rolling. Obviously, I did say,\n\nChannel 1: Yep.\n\nChannel 0: you know, with those business change and everything, like, a few things have dropped off. So I do apologize for that moving forward. We're obviously trying our best to get across everything and be able to provide the service that you're you're you're paying for and should come to expect.\n\nChannel 1: Yep. Thank you.\n\nChannel 0: No problem, Zoran. Anything else for me there this morning?\n\nChannel 1: That's all. Thank you.\n\nChannel 0: No problem. Well, you enjoy the rest of your day, Zoran. I'll follow that up now.\n\nChannel 1: Thanks, mate. Thank you very much. You\n\nChannel 0: Cheers.\n\nChannel 1: too. Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hi, Zoran.","start":0.48,"end":2.56,"sentiment":"neutral","sentiment_score":0.09228221699595451},{"text":"You've come through to Kyle.","start":2.56,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.10958686023950577},{"text":"How are you this morning?","start":3.4399998,"end":4.58,"sentiment":"neutral","sentiment_score":0.20778500139713288}],"sentiment":"neutral","sentiment_score":0.14761864518125853,"channel":0,"num_words":12,"start":0.48,"end":4.58},{"sentences":[{"text":"Yeah.","start":4.88,"end":5.2,"sentiment":"neutral","sentiment_score":0.12118583172559738},{"text":"Not too bad.","start":5.2,"end":5.8399997,"sentiment":"neutral","sentiment_score":0.16867850224177042}],"sentiment":"neutral","sentiment_score":0.15680533461272717,"channel":1,"num_words":4,"start":4.88,"end":5.8399997},{"sentences":[{"text":"Yeah.","start":5.72,"end":6.22,"sentiment":"neutral","sentiment_score":0.13957010209560394}],"sentiment":"neutral","sentiment_score":0.13957010209560394,"channel":0,"num_words":1,"start":5.72,"end":6.22},{"sentences":[{"text":"How are you, Carl?","start":5.8399997,"end":6.74,"sentiment":"neutral","sentiment_score":0.16936621814966202}],"sentiment":"neutral","sentiment_score":0.16936621814966202,"channel":1,"num_words":4,"start":5.8399997,"end":6.74},{"sentences":[{"text":"Not too bad at all.","start":7.3599997,"end":8.48,"sentiment":"neutral","sentiment_score":0.15983491986989976},{"text":"Thanks for asking.","start":8.48,"end":9.38,"sentiment":"positive","sentiment_score":0.49892938137054443}],"sentiment":"neutral","sentiment_score":0.2869953429326415,"channel":0,"num_words":8,"start":7.3599997,"end":9.38},{"sentences":[{"text":"I'm sorry to call you.","start":10.24,"end":11.86,"sentiment":"neutral","sentiment_score":-0.10898724496364594},{"text":"I just wanted to ask about the restructuring stuff.","start":13.135,"end":16.975,"sentiment":"neutral","sentiment_score":-0.13728940238555273},{"text":"Like, I've noticed nothing happened yet.","start":16.975,"end":19.475,"sentiment":"neutral","sentiment_score":-0.21526993066072464},{"text":"I appreciate you're probably busy.","start":19.695,"end":21.535,"sentiment":"neutral","sentiment_score":-0.1800694778561592},{"text":"You got it for other clients.","start":21.535,"end":22.895,"sentiment":"neutral","sentiment_score":-0.10603942597905795}],"sentiment":"neutral","sentiment_score":-0.14866917340024824,"channel":1,"num_words":31,"start":10.24,"end":22.895},{"sentences":[{"text":"But the the the everything, like, with Benelon and stuff, that just keeps sliding, like, in like, it's gone down another 10 k since since we've sort of spoken.","start":22.895,"end":33.7,"sentiment":"negative","sentiment_score":-0.4257094967981865},{"text":"So I'm just wondering when is that gonna happen?","start":33.7,"end":36.44,"sentiment":"neutral","sentiment_score":-0.24829235672950745},{"text":"Because I'm bit getting a bit nervous about this.","start":36.58,"end":39.16,"sentiment":"negative","sentiment_score":-0.4622599614991082}],"sentiment":"negative","sentiment_score":-0.39873502704691377,"channel":1,"num_words":47,"start":22.895,"end":39.16},{"sentences":[{"text":"Yeah.","start":39.585,"end":39.984997,"sentiment":"neutral","sentiment_score":-0.01691344752907753},{"text":"Not a problem at all, Zoran.","start":39.984997,"end":41.024998,"sentiment":"neutral","sentiment_score":0.11813484318554401},{"text":"Just give me a second to to log in.","start":41.024998,"end":43.605,"sentiment":"neutral","sentiment_score":0.059708066284656525}],"sentiment":"neutral","sentiment_score":0.07682926300913095,"channel":0,"num_words":16,"start":39.585,"end":43.605},{"sentences":[{"text":"I","start":44.335,"end":44.575,"sentiment":"neutral","sentiment_score":0.019929643720388412}],"sentiment":"neutral","sentiment_score":0.019929643720388412,"channel":1,"num_words":1,"start":44.335,"end":44.575},{"sentences":[{"text":"In","start":44.545,"end":44.784996,"sentiment":"neutral","sentiment_score":0.01553940773010254}],"sentiment":"neutral","sentiment_score":0.01553940773010254,"channel":0,"num_words":1,"start":44.545,"end":44.784996},{"sentences":[{"text":"signed","start":44.575,"end":44.815,"sentiment":"neutral","sentiment_score":0.01843791082501411}],"sentiment":"neutral","sentiment_score":0.01843791082501411,"channel":1,"num_words":1,"start":44.575,"end":44.815},{"sentences":[{"text":"regards?","start":44.784996,"end":45.284996,"sentiment":"neutral","sentiment_score":0.01673988439142704}],"sentiment":"neutral","sentiment_score":0.01673988439142704,"channel":0,"num_words":1,"start":44.784996,"end":45.284996},{"sentences":[{"text":"it last Friday and yeah.","start":44.815,"end":46.754997,"sentiment":"neutral","sentiment_score":0.00770034734159708}],"sentiment":"neutral","sentiment_score":0.00770034734159708,"channel":1,"num_words":5,"start":44.815,"end":46.754997},{"sentences":[{"text":"In regards to the trades, it's obviously a part of the the investment committee that make the the trades.","start":47.585,"end":53.02,"sentiment":"neutral","sentiment_score":-0.014938220479770711},{"text":"So I'll double check and see if the trades have already been listed, and then I'll double check to see.","start":53.02,"end":59.600002,"sentiment":"neutral","sentiment_score":-0.015180262131616473},{"text":"So I believe the trades so just given the fact that it obviously takes time to sell down, I believe they were made yesterday.","start":76.81,"end":85.31,"sentiment":"neutral","sentiment_score":-0.17981955502182245},{"text":"I'll have to confirm the daytime.","start":86.57,"end":88.19,"sentiment":"neutral","sentiment_score":-0.045474319253116846},{"text":"It just takes the time to do the sell and rebuy.","start":88.415,"end":91.795,"sentiment":"neutral","sentiment_score":-0.11199806427413767}],"sentiment":"neutral","sentiment_score":-0.08009906718507409,"channel":0,"num_words":80,"start":47.585,"end":91.795},{"sentences":[{"text":"So given that Benlong has the underlying asset that was on that trading hold, it may just take up to a a few weeks, unfortunately, just given the the fact that they do have to give you a fair market value for that underlying asset.","start":92.174995,"end":104.034996,"sentiment":"neutral","sentiment_score":-0.2006548578540484},{"text":"So I can put a reminder in my calendar next week to review it again for you, and I'll follow-up with the investment committee there to see how long the estimated wait time is for that, and I can give you an update next week.","start":105.96,"end":118.46,"sentiment":"neutral","sentiment_score":-0.03069495571156343}],"sentiment":"neutral","sentiment_score":-0.11567490678280593,"channel":0,"num_words":90,"start":92.174995,"end":118.46},{"sentences":[{"text":"So you're saying this could take few weeks and, like, I can lose another 10 or $20 easily?","start":118.81,"end":124.03,"sentiment":"negative","sentiment_score":-0.41032247576448655}],"sentiment":"negative","sentiment_score":-0.41032247576448655,"channel":1,"num_words":18,"start":118.81,"end":124.03},{"sentences":[{"text":"So so with that, that's just the the asset and the time it can take to to sell down.","start":126.205,"end":131.16501,"sentiment":"neutral","sentiment_score":-0.27657180318706914},{"text":"As I said, I can't sort of tell you the exact time frames because I'm I would just be, like, making it figure it up on the spot, but I can consult with the investing committee there and double check to see how long the estimated time is for that.","start":131.16501,"end":142.58,"sentiment":"neutral","sentiment_score":-0.09428250029683113},{"text":"But, yeah, just given the fact that they've got to give you a fair market value for that Benelung one, the other ones might take less time, but it could take, yeah, a little bit to","start":142.58,"end":152.96501,"sentiment":"neutral","sentiment_score":-0.12443910386516815}],"sentiment":"neutral","sentiment_score":-0.137607590614685,"channel":0,"num_words":105,"start":126.205,"end":152.96501},{"sentences":[{"text":"I don't","start":152.715,"end":153.19499,"sentiment":"negative","sentiment_score":-0.467969685792923}],"sentiment":"negative","sentiment_score":-0.467969685792923,"channel":1,"num_words":2,"start":152.715,"end":153.19499},{"sentences":[{"text":"be out","start":152.96501,"end":153.60501,"sentiment":"negative","sentiment_score":-0.5315151810646057}],"sentiment":"negative","sentiment_score":-0.5315151810646057,"channel":0,"num_words":2,"start":152.96501,"end":153.60501},{"sentences":[{"text":"I don't understand.","start":153.19499,"end":153.995,"sentiment":"negative","sentiment_score":-0.4446541865666707}],"sentiment":"negative","sentiment_score":-0.4446541865666707,"channel":1,"num_words":3,"start":153.19499,"end":153.995},{"sentences":[{"text":"of","start":153.60501,"end":154.10501,"sentiment":"neutral","sentiment_score":-0.06693937629461288}],"sentiment":"neutral","sentiment_score":-0.06693937629461288,"channel":0,"num_words":1,"start":153.60501,"end":154.10501},{"sentences":[{"text":"What what do you mean by","start":153.995,"end":154.955,"sentiment":"neutral","sentiment_score":-0.0825798325240612}],"sentiment":"neutral","sentiment_score":-0.0825798325240612,"channel":1,"num_words":6,"start":153.995,"end":154.955},{"sentences":[{"text":"some","start":154.725,"end":155.225,"sentiment":"neutral","sentiment_score":-0.04485633969306946}],"sentiment":"neutral","sentiment_score":-0.04485633969306946,"channel":0,"num_words":1,"start":154.725,"end":155.225},{"sentences":[{"text":"fair market value?","start":154.955,"end":156.095,"sentiment":"neutral","sentiment_score":-0.03609439730644226}],"sentiment":"neutral","sentiment_score":-0.03609439730644226,"channel":1,"num_words":3,"start":154.955,"end":156.095},{"sentences":[{"text":"so that corporate","start":157.205,"end":158.16501,"sentiment":"neutral","sentiment_score":-0.009353293105959892}],"sentiment":"neutral","sentiment_score":-0.009353293105959892,"channel":0,"num_words":3,"start":157.205,"end":158.16501},{"sentences":[{"text":"Yeah.","start":157.75499,"end":158.25499,"sentiment":"neutral","sentiment_score":-0.015468240715563296}],"sentiment":"neutral","sentiment_score":-0.015468240715563296,"channel":1,"num_words":1,"start":157.75499,"end":158.25499},{"sentences":[{"text":"travel, the trading hold, the underlying asset, if they're not allowing trades to go through with that, Benelon basically have to give you a fair market value for that asset when selling out of the fund, and that can take some time as well.","start":158.16501,"end":170.87,"sentiment":"neutral","sentiment_score":-0.14521517528390343},{"text":"As I said, that was the last time I knew of it, but I'll have to double check to to see the exact wait times on that one, and I can give you an email update.","start":170.87,"end":178.89,"sentiment":"neutral","sentiment_score":-0.08467893964714474}],"sentiment":"neutral","sentiment_score":-0.11797386924736201,"channel":0,"num_words":80,"start":158.16501,"end":178.89},{"sentences":[{"text":"So what you're saying is I could lose another a lot of a lot of money, like, before you guys do the transaction?","start":179.875,"end":186.455,"sentiment":"negative","sentiment_score":-0.5859958827495575}],"sentiment":"negative","sentiment_score":-0.5859958827495575,"channel":1,"num_words":23,"start":179.875,"end":186.455},{"sentences":[{"text":"The transaction is, like, there, and it's on the account.","start":187.465,"end":191.145,"sentiment":"neutral","sentiment_score":-0.21185294538736343},{"text":"It's up to HubNet","start":191.145,"end":192.285,"sentiment":"neutral","sentiment_score":-0.08359264582395554}],"sentiment":"neutral","sentiment_score":-0.17520714551210403,"channel":0,"num_words":14,"start":187.465,"end":192.285},{"sentences":[{"text":"Yeah.","start":191.795,"end":192.295,"sentiment":"neutral","sentiment_score":-0.0857546254992485}],"sentiment":"neutral","sentiment_score":-0.0857546254992485,"channel":1,"num_words":1,"start":191.795,"end":192.295},{"sentences":[{"text":"to fill that down and make changes if it's not net well, sorry, to be able to make those changes.","start":192.505,"end":198.03,"sentiment":"neutral","sentiment_score":-0.32710194289684297}],"sentiment":"neutral","sentiment_score":-0.32710194289684297,"channel":0,"num_words":20,"start":192.505,"end":198.03},{"sentences":[{"text":"Yeah.","start":200.28,"end":200.6,"sentiment":"neutral","sentiment_score":-0.1916068196296692}],"sentiment":"neutral","sentiment_score":-0.1916068196296692,"channel":1,"num_words":1,"start":200.28,"end":200.6},{"sentences":[{"text":"So","start":200.41,"end":200.65001,"sentiment":"neutral","sentiment_score":-0.25522616505622864}],"sentiment":"neutral","sentiment_score":-0.25522616505622864,"channel":0,"num_words":1,"start":200.41,"end":200.65001},{"sentences":[{"text":"I","start":200.6,"end":200.68001,"sentiment":"negative","sentiment_score":-0.35119113326072693}],"sentiment":"negative","sentiment_score":-0.35119113326072693,"channel":1,"num_words":1,"start":200.6,"end":200.68001},{"sentences":[{"text":"I","start":200.65001,"end":200.89,"sentiment":"negative","sentiment_score":-0.35760077834129333}],"sentiment":"negative","sentiment_score":-0.35760077834129333,"channel":0,"num_words":1,"start":200.65001,"end":200.89},{"sentences":[{"text":"know where","start":200.68001,"end":201.08,"sentiment":"neutral","sentiment_score":-0.332688644528389}],"sentiment":"neutral","sentiment_score":-0.332688644528389,"channel":1,"num_words":2,"start":200.68001,"end":201.08},{"sentences":[{"text":"can't","start":200.89,"end":201.39,"sentiment":"negative","sentiment_score":-0.3385124206542969}],"sentiment":"negative","sentiment_score":-0.3385124206542969,"channel":0,"num_words":1,"start":200.89,"end":201.39},{"sentences":[{"text":"you're staying.","start":201.08,"end":201.72,"sentiment":"neutral","sentiment_score":-0.30923520028591156},{"text":"So but","start":201.72,"end":202.2,"sentiment":"neutral","sentiment_score":-0.20152904093265533}],"sentiment":"neutral","sentiment_score":-0.25538212060928345,"channel":1,"num_words":4,"start":201.08,"end":202.2},{"sentences":[{"text":"yeah.","start":202.17,"end":202.67,"sentiment":"neutral","sentiment_score":-0.26323002576828003}],"sentiment":"neutral","sentiment_score":-0.26323002576828003,"channel":0,"num_words":1,"start":202.17,"end":202.67},{"sentences":[{"text":"you what I'm saying is, like, there could be another couple of weeks or or who knows how long, and I can still stand to lose a lot more money before that transaction is completed.","start":202.2,"end":211.535,"sentiment":"negative","sentiment_score":-0.5021980600697654},{"text":"Is that correct?","start":211.595,"end":212.495,"sentiment":"neutral","sentiment_score":-0.13955099632342657}],"sentiment":"negative","sentiment_score":-0.4735680287213702,"channel":1,"num_words":38,"start":202.2,"end":212.495},{"sentences":[{"text":"If that was to change in that time frame, generally, at the time the trade goes through is roughly sort of the the price there, but I'd sort of be unsure as to how with the what is going on Benelon, how that does occur.","start":213.865,"end":226.14,"sentiment":"neutral","sentiment_score":-0.31385497450828553},{"text":"But in the sense that, yeah, if it did take a huge dive, there's a chance that you could sort of lose that in saying that it caused the war in Ukraine, everything everything is a little bit volatile at the moment anyway.","start":226.68001,"end":236.94499,"sentiment":"negative","sentiment_score":-0.5144226561452068},{"text":"So not just Ben Long, given that what did occur has gone down the market as a whole took a bit of a dive as well.","start":237.56499,"end":243.50499,"sentiment":"neutral","sentiment_score":-0.3160414896332301},{"text":"So even then, you would be selling lower, buying lower in terms of the switching of the investments as opposed to, like, just Benelon going down at the moment.","start":244.5,"end":252.65999,"sentiment":"neutral","sentiment_score":-0.2260551730106617},{"text":"It's the war in Ukraine in Iran and everything","start":252.65999,"end":255.21999,"sentiment":"neutral","sentiment_score":-0.24007479184203678}],"sentiment":"negative","sentiment_score":-0.3498486838254489,"channel":0,"num_words":152,"start":213.865,"end":255.21999},{"sentences":[{"text":"Yeah.","start":255.03,"end":255.35,"sentiment":"neutral","sentiment_score":-0.08013749122619629}],"sentiment":"neutral","sentiment_score":-0.08013749122619629,"channel":1,"num_words":1,"start":255.03,"end":255.35},{"sentences":[{"text":"that","start":255.21999,"end":255.37999,"sentiment":"neutral","sentiment_score":-0.11369089782238008}],"sentiment":"neutral","sentiment_score":-0.11369089782238008,"channel":0,"num_words":1,"start":255.21999,"end":255.37999},{"sentences":[{"text":"I","start":255.35,"end":255.43001,"sentiment":"neutral","sentiment_score":-0.1192711740732193}],"sentiment":"neutral","sentiment_score":-0.1192711740732193,"channel":1,"num_words":1,"start":255.35,"end":255.43001},{"sentences":[{"text":"is","start":255.37999,"end":255.45999,"sentiment":"neutral","sentiment_score":-0.08861541002988815}],"sentiment":"neutral","sentiment_score":-0.08861541002988815,"channel":0,"num_words":1,"start":255.37999,"end":255.45999},{"sentences":[{"text":"know.","start":255.43001,"end":255.93001,"sentiment":"neutral","sentiment_score":-0.11629513651132584}],"sentiment":"neutral","sentiment_score":-0.11629513651132584,"channel":1,"num_words":1,"start":255.43001,"end":255.93001},{"sentences":[{"text":"causing the mass.","start":255.45999,"end":256.425,"sentiment":"neutral","sentiment_score":-0.2421667476495107}],"sentiment":"neutral","sentiment_score":-0.2421667476495107,"channel":0,"num_words":3,"start":255.45999,"end":256.425},{"sentences":[{"text":"It's showing that Bennelong is the one sliding","start":256.87,"end":259.19,"sentiment":"neutral","sentiment_score":-0.15178038738667965}],"sentiment":"neutral","sentiment_score":-0.15178038738667965,"channel":1,"num_words":8,"start":256.87,"end":259.19},{"sentences":[{"text":"But","start":259.145,"end":259.645,"sentiment":"neutral","sentiment_score":-0.10843390971422195}],"sentiment":"neutral","sentiment_score":-0.10843390971422195,"channel":0,"num_words":1,"start":259.145,"end":259.645},{"sentences":[{"text":"down all the time, and I look at the assets and stuff.","start":259.19,"end":261.75,"sentiment":"neutral","sentiment_score":-0.16151239722967148},{"text":"I just yeah.","start":261.75,"end":262.73,"sentiment":"neutral","sentiment_score":-0.18323391179243723}],"sentiment":"neutral","sentiment_score":-0.16585670014222462,"channel":1,"num_words":15,"start":259.19,"end":262.73},{"sentences":[{"text":"in yeah.","start":263.065,"end":263.78497,"sentiment":"neutral","sentiment_score":-0.19666581600904465},{"text":"I I know it's a horrible situation.","start":263.78497,"end":265.54498,"sentiment":"negative","sentiment_score":-0.5116890072822571},{"text":"We've been trying to obviously do as much as we can there, Zoran, to to get you out, and I'll follow-up the investment committee today after this phone call.","start":265.54498,"end":272.59,"sentiment":"neutral","sentiment_score":-0.2232581016061635},{"text":"I'll walk over to them and have a conversation, and I'll put a reminder in my calendar next week to follow-up for that as well for you just to keep a bit of a closer eye on it.","start":272.59,"end":281.09,"sentiment":"neutral","sentiment_score":0.018075866036509212}],"sentiment":"neutral","sentiment_score":-0.12845732526559578,"channel":0,"num_words":76,"start":263.065,"end":281.09},{"sentences":[{"text":"Yeah.","start":281.85498,"end":282.35498,"sentiment":"neutral","sentiment_score":-0.2544945478439331},{"text":"It's just all underwhelming, to be honest.","start":282.655,"end":284.975,"sentiment":"negative","sentiment_score":-0.584664489541735},{"text":"Like, I I don't know.","start":284.975,"end":285.935,"sentiment":"negative","sentiment_score":-0.47906423807144166},{"text":"Like, there's there's no I don't know.","start":285.935,"end":289.11002,"sentiment":"negative","sentiment_score":-0.48084774187632967},{"text":"Just doesn't feel like there's any urgency or, like, no no one's really no.","start":289.11002,"end":294.07,"sentiment":"negative","sentiment_score":-0.5932997422558921}],"sentiment":"negative","sentiment_score":-0.5416058161679436,"channel":1,"num_words":34,"start":281.85498,"end":294.07},{"sentences":[{"text":"I don't know.","start":294.07,"end":294.81,"sentiment":"negative","sentiment_score":-0.48778905471165973}],"sentiment":"negative","sentiment_score":-0.48778905471165973,"channel":1,"num_words":3,"start":294.07,"end":294.81},{"sentences":[{"text":"As I","start":295.41998,"end":295.66,"sentiment":"neutral","sentiment_score":-0.2613816186785698}],"sentiment":"neutral","sentiment_score":-0.2613816186785698,"channel":0,"num_words":2,"start":295.41998,"end":295.66},{"sentences":[{"text":"Alright.","start":295.59,"end":296.09,"sentiment":"neutral","sentiment_score":-0.16653397679328918}],"sentiment":"neutral","sentiment_score":-0.16653397679328918,"channel":1,"num_words":1,"start":295.59,"end":296.09},{"sentences":[{"text":"said, sir,","start":295.66,"end":296.3,"sentiment":"neutral","sentiment_score":-0.11462666466832161}],"sentiment":"neutral","sentiment_score":-0.11462666466832161,"channel":0,"num_words":2,"start":295.66,"end":296.3},{"sentences":[{"text":"I I","start":296.15,"end":296.31,"sentiment":"neutral","sentiment_score":-0.14793923497200012}],"sentiment":"neutral","sentiment_score":-0.14793923497200012,"channel":1,"num_words":2,"start":296.15,"end":296.31},{"sentences":[{"text":"like,","start":296.3,"end":296.69998,"sentiment":"neutral","sentiment_score":-0.1095396727323532}],"sentiment":"neutral","sentiment_score":-0.1095396727323532,"channel":0,"num_words":1,"start":296.3,"end":296.69998},{"sentences":[{"text":"did my","start":296.31,"end":296.79,"sentiment":"neutral","sentiment_score":-0.17001338303089142}],"sentiment":"neutral","sentiment_score":-0.17001338303089142,"channel":1,"num_words":2,"start":296.31,"end":296.79},{"sentences":[{"text":"I","start":296.69998,"end":296.86,"sentiment":"neutral","sentiment_score":-0.18804265558719635}],"sentiment":"neutral","sentiment_score":-0.18804265558719635,"channel":0,"num_words":1,"start":296.69998,"end":296.86},{"sentences":[{"text":"signing","start":296.79,"end":297.27,"sentiment":"neutral","sentiment_score":-0.1971619427204132}],"sentiment":"neutral","sentiment_score":-0.1971619427204132,"channel":1,"num_words":1,"start":296.79,"end":297.27},{"sentences":[{"text":"cut","start":296.86,"end":297.1,"sentiment":"neutral","sentiment_score":-0.18907900154590607}],"sentiment":"neutral","sentiment_score":-0.18907900154590607,"channel":0,"num_words":1,"start":296.86,"end":297.1},{"sentences":[{"text":"straight away, and then now you tell me, I wasn't aware that it might take weeks to settle this when we spoke about it.","start":297.27,"end":304.125,"sentiment":"neutral","sentiment_score":-0.33016244508326054},{"text":"And now you're saying it could be weeks before it's done.","start":304.265,"end":307.80502,"sentiment":"negative","sentiment_score":-0.36935725808143616}],"sentiment":"negative","sentiment_score":-0.34248081488268717,"channel":1,"num_words":35,"start":297.27,"end":307.80502},{"sentences":[{"text":"But that's that's not us in the sense that we can do it like we've done what we","start":308.315,"end":313.915,"sentiment":"negative","sentiment_score":-0.4919448842604955}],"sentiment":"negative","sentiment_score":-0.4919448842604955,"channel":0,"num_words":18,"start":308.315,"end":313.915},{"sentences":[{"text":"Yeah.","start":313.86502,"end":314.265,"sentiment":"neutral","sentiment_score":-0.17730993032455444}],"sentiment":"neutral","sentiment_score":-0.17730993032455444,"channel":1,"num_words":1,"start":313.86502,"end":314.265},{"sentences":[{"text":"can to","start":313.915,"end":314.55502,"sentiment":"neutral","sentiment_score":-0.14886424690485}],"sentiment":"neutral","sentiment_score":-0.14886424690485,"channel":0,"num_words":2,"start":313.915,"end":314.55502},{"sentences":[{"text":"Yeah.","start":314.265,"end":314.765,"sentiment":"neutral","sentiment_score":-0.12142160534858704}],"sentiment":"neutral","sentiment_score":-0.12142160534858704,"channel":1,"num_words":1,"start":314.265,"end":314.765},{"sentences":[{"text":"to make the trade.","start":314.55502,"end":315.61502,"sentiment":"neutral","sentiment_score":-0.14944509975612164},{"text":"It's up to to Netwealth","start":315.67502,"end":317.135,"sentiment":"neutral","sentiment_score":0.03597187623381615}],"sentiment":"neutral","sentiment_score":-0.04643566865060064,"channel":0,"num_words":9,"start":314.55502,"end":317.135},{"sentences":[{"text":"Yeah.","start":316.73,"end":317.23,"sentiment":"neutral","sentiment_score":0.049876462668180466}],"sentiment":"neutral","sentiment_score":0.049876462668180466,"channel":1,"num_words":1,"start":316.73,"end":317.23},{"sentences":[{"text":"to be able to sell that down and action it, if that makes sense.","start":317.195,"end":323.39,"sentiment":"neutral","sentiment_score":0.11438229280923094},{"text":"I'll","start":323.41003,"end":323.91003,"sentiment":"neutral","sentiment_score":0.03730646893382072}],"sentiment":"neutral","sentiment_score":0.10924390455087025,"channel":0,"num_words":15,"start":317.195,"end":323.91003},{"sentences":[{"text":"Yeah.","start":323.61002,"end":324.11002,"sentiment":"neutral","sentiment_score":0.05151451751589775}],"sentiment":"neutral","sentiment_score":0.05151451751589775,"channel":1,"num_words":1,"start":323.61002,"end":324.11002},{"sentences":[{"text":"I'll just","start":323.93002,"end":324.33002,"sentiment":"neutral","sentiment_score":0.03904951550066471}],"sentiment":"neutral","sentiment_score":0.03904951550066471,"channel":0,"num_words":2,"start":323.93002,"end":324.33002},{"sentences":[{"text":"Sort","start":324.25,"end":324.49,"sentiment":"neutral","sentiment_score":0.03096552938222885}],"sentiment":"neutral","sentiment_score":0.03096552938222885,"channel":1,"num_words":1,"start":324.25,"end":324.49},{"sentences":[{"text":"say,","start":324.33002,"end":324.49002,"sentiment":"neutral","sentiment_score":0.03983956575393677}],"sentiment":"neutral","sentiment_score":0.03983956575393677,"channel":0,"num_words":1,"start":324.33002,"end":324.49002},{"sentences":[{"text":"of.","start":324.49,"end":324.73,"sentiment":"neutral","sentiment_score":0.035463377833366394}],"sentiment":"neutral","sentiment_score":0.035463377833366394,"channel":1,"num_words":1,"start":324.49,"end":324.73},{"sentences":[{"text":"I'll","start":324.49002,"end":324.73,"sentiment":"neutral","sentiment_score":0.041632674634456635}],"sentiment":"neutral","sentiment_score":0.041632674634456635,"channel":0,"num_words":1,"start":324.49002,"end":324.73},{"sentences":[{"text":"Yep.","start":324.73,"end":325.23,"sentiment":"neutral","sentiment_score":0.06555511057376862}],"sentiment":"neutral","sentiment_score":0.06555511057376862,"channel":1,"num_words":1,"start":324.73,"end":325.23},{"sentences":[{"text":"follow-up next week as well,","start":324.73,"end":326.41,"sentiment":"neutral","sentiment_score":0.05136827006936073}],"sentiment":"neutral","sentiment_score":0.05136827006936073,"channel":0,"num_words":5,"start":324.73,"end":326.41},{"sentences":[{"text":"Yeah.","start":326.33002,"end":326.83002,"sentiment":"neutral","sentiment_score":0.09014967828989028}],"sentiment":"neutral","sentiment_score":0.09014967828989028,"channel":1,"num_words":1,"start":326.33002,"end":326.83002},{"sentences":[{"text":"Zoran, and I'll even give Netwealth a call next week as well to give you a bit more of an update on when that might settle and give you some time frames.","start":326.41,"end":333.39,"sentiment":"neutral","sentiment_score":0.08296932838857174}],"sentiment":"neutral","sentiment_score":0.08296932838857174,"channel":0,"num_words":32,"start":326.41,"end":333.39},{"sentences":[{"text":"Yep.","start":335.145,"end":335.465,"sentiment":"neutral","sentiment_score":0.14174748957157135},{"text":"No worries.","start":335.465,"end":336.025,"sentiment":"neutral","sentiment_score":0.3203498274087906},{"text":"Thanks for that.","start":336.025,"end":336.82498,"sentiment":"positive","sentiment_score":0.6942348082860311},{"text":"That will be appreciated.","start":336.82498,"end":337.805,"sentiment":"positive","sentiment_score":0.7016718834638596}],"sentiment":"positive","sentiment_score":0.5671839103102684,"channel":1,"num_words":10,"start":335.145,"end":337.805},{"sentences":[{"text":"Yeah.","start":338.195,"end":338.435,"sentiment":"neutral","sentiment_score":0.07335292547941208},{"text":"I'm I'm sorry, Zoran, that I couldn't give you sort of better news, but, obviously, yeah, with the the way things are and then also just the way that buys and sells do work, they do take some time, especially with, like, those managed active","start":338.435,"end":350.68,"sentiment":"neutral","sentiment_score":-0.12257110534442796}],"sentiment":"neutral","sentiment_score":-0.11831188728304012,"channel":0,"num_words":46,"start":338.195,"end":350.68},{"sentences":[{"text":"So there's no fixed","start":350.38,"end":351.42,"sentiment":"neutral","sentiment_score":-0.13544159196317196}],"sentiment":"neutral","sentiment_score":-0.13544159196317196,"channel":1,"num_words":4,"start":350.38,"end":351.42},{"sentences":[{"text":"funds.","start":351.37958,"end":351.87958,"sentiment":"neutral","sentiment_score":-0.15635380148887634}],"sentiment":"neutral","sentiment_score":-0.15635380148887634,"channel":0,"num_words":1,"start":351.37958,"end":351.87958},{"sentences":[{"text":"time frame?","start":351.42,"end":351.98,"sentiment":"neutral","sentiment_score":-0.10293926298618317},{"text":"Like, you can't give me it'll be a week, two weeks, five weeks, three months.","start":351.98,"end":356.085,"sentiment":"neutral","sentiment_score":-0.21564883589744568},{"text":"Like","start":356.485,"end":356.985,"sentiment":"neutral","sentiment_score":-0.07949119806289673}],"sentiment":"neutral","sentiment_score":-0.195561236805386,"channel":1,"num_words":18,"start":351.42,"end":356.985},{"sentences":[{"text":"No.","start":357.22,"end":357.46,"sentiment":"neutral","sentiment_score":-0.13822950422763824},{"text":"So I'll call next week when they sort of had a few more days with the transaction, and then","start":357.46,"end":362.405,"sentiment":"neutral","sentiment_score":-0.06645032841908305}],"sentiment":"neutral","sentiment_score":-0.0700392872095108,"channel":0,"num_words":20,"start":357.22,"end":362.405},{"sentences":[{"text":"yeah.","start":362.405,"end":362.905,"sentiment":"neutral","sentiment_score":-0.0208561047911644}],"sentiment":"neutral","sentiment_score":-0.0208561047911644,"channel":1,"num_words":1,"start":362.405,"end":362.905},{"sentences":[{"text":"they might be able to give me a bit more of a definite answer","start":362.405,"end":364.725,"sentiment":"neutral","sentiment_score":-0.05313276632555893}],"sentiment":"neutral","sentiment_score":-0.05313276632555893,"channel":0,"num_words":14,"start":362.405,"end":364.725},{"sentences":[{"text":"Yeah.","start":364.645,"end":365.145,"sentiment":"neutral","sentiment_score":-0.013306770473718643}],"sentiment":"neutral","sentiment_score":-0.013306770473718643,"channel":1,"num_words":1,"start":364.645,"end":365.145},{"sentences":[{"text":"on where things","start":364.725,"end":365.285,"sentiment":"neutral","sentiment_score":-0.011577838100492954}],"sentiment":"neutral","sentiment_score":-0.011577838100492954,"channel":0,"num_words":3,"start":364.725,"end":365.285},{"sentences":[{"text":"Please.","start":365.205,"end":365.705,"sentiment":"neutral","sentiment_score":-0.003654289990663528}],"sentiment":"neutral","sentiment_score":-0.003654289990663528,"channel":1,"num_words":1,"start":365.205,"end":365.705},{"sentences":[{"text":"are at.","start":365.285,"end":365.945,"sentiment":"neutral","sentiment_score":-0.003164540510624647}],"sentiment":"neutral","sentiment_score":-0.003164540510624647,"channel":0,"num_words":2,"start":365.285,"end":365.945},{"sentences":[{"text":"Yeah.","start":365.845,"end":366.345,"sentiment":"neutral","sentiment_score":0.027041632682085037}],"sentiment":"neutral","sentiment_score":0.027041632682085037,"channel":1,"num_words":1,"start":365.845,"end":366.345},{"sentences":[{"text":"Yeah.","start":366.165,"end":366.565,"sentiment":"neutral","sentiment_score":0.030675549060106277},{"text":"So I'll give him a call next like, in the next week, and then I'll give you a call sorta, you know, around Tuesday next week to to give you an update.","start":366.565,"end":374.345,"sentiment":"neutral","sentiment_score":0.04985164070967585}],"sentiment":"neutral","sentiment_score":0.049270547023325256,"channel":0,"num_words":33,"start":366.165,"end":374.345},{"sentences":[{"text":"Yeah.","start":375.26,"end":375.66,"sentiment":"neutral","sentiment_score":-0.05419335141777992},{"text":"If if you could.","start":375.66,"end":376.63998,"sentiment":"neutral","sentiment_score":-0.1281731929630041},{"text":"I'm I'm really disappointed a little bit with the whole thing.","start":376.7,"end":379.26,"sentiment":"negative","sentiment_score":-0.6892436092550104},{"text":"As you like, I've already expressed that before.","start":379.26,"end":381.74,"sentiment":"neutral","sentiment_score":-0.33076030015945435},{"text":"Like, I don't know.","start":381.74,"end":382.72,"sentiment":"neutral","sentiment_score":-0.3134825527667999}],"sentiment":"negative","sentiment_score":-0.4303063727649195,"channel":1,"num_words":28,"start":375.26,"end":382.72},{"sentences":[{"text":"I've put my trust in Oakview to to manage my super.","start":383.1,"end":386.56,"sentiment":"neutral","sentiment_score":-0.3086715584451502},{"text":"They're they're the ones that structured it like that in the first place.","start":386.985,"end":390.285,"sentiment":"negative","sentiment_score":-0.4146325886249542},{"text":"Put, like, a lot of eggs in in one basket.","start":390.82498,"end":393.725,"sentiment":"negative","sentiment_score":-0.5146144747734069},{"text":"And now I'm trying to cut losses, but now it's taking forever to to do that.","start":394.26498,"end":399.305,"sentiment":"negative","sentiment_score":-0.48817766830325127},{"text":"Just everything just seems really, I don't know, to be honest, disappointing.","start":399.305,"end":403.84,"sentiment":"negative","sentiment_score":-0.6620536297559738}],"sentiment":"negative","sentiment_score":-0.47882648052707794,"channel":1,"num_words":62,"start":383.1,"end":403.84},{"sentences":[{"text":"Like, not not","start":404.13998,"end":404.78,"sentiment":"negative","sentiment_score":-0.3997022310892741}],"sentiment":"negative","sentiment_score":-0.3997022310892741,"channel":1,"num_words":3,"start":404.13998,"end":404.78},{"sentences":[{"text":"Yeah.","start":404.65,"end":405.15,"sentiment":"negative","sentiment_score":-0.34434837102890015}],"sentiment":"negative","sentiment_score":-0.34434837102890015,"channel":0,"num_words":1,"start":404.65,"end":405.15},{"sentences":[{"text":"you personally.","start":404.78,"end":405.6,"sentiment":"neutral","sentiment_score":-0.259199358522892},{"text":"Don't","start":405.98,"end":406.3,"sentiment":"neutral","sentiment_score":-0.2089622467756271}],"sentiment":"neutral","sentiment_score":-0.24245365460713705,"channel":1,"num_words":3,"start":404.78,"end":406.3},{"sentences":[{"text":"Yeah.","start":406.00998,"end":406.50998,"sentiment":"neutral","sentiment_score":-0.19414277374744415}],"sentiment":"neutral","sentiment_score":-0.19414277374744415,"channel":0,"num_words":1,"start":406.00998,"end":406.50998},{"sentences":[{"text":"get me wrong, but","start":406.3,"end":407.34,"sentiment":"neutral","sentiment_score":-0.1361496038734913}],"sentiment":"neutral","sentiment_score":-0.1361496038734913,"channel":1,"num_words":4,"start":406.3,"end":407.34},{"sentences":[{"text":"So I","start":407.05,"end":407.37,"sentiment":"neutral","sentiment_score":-0.1482839658856392}],"sentiment":"neutral","sentiment_score":-0.1482839658856392,"channel":0,"num_words":2,"start":407.05,"end":407.37},{"sentences":[{"text":"the","start":407.34,"end":407.58,"sentiment":"neutral","sentiment_score":-0.1302143782377243}],"sentiment":"neutral","sentiment_score":-0.1302143782377243,"channel":1,"num_words":1,"start":407.34,"end":407.58},{"sentences":[{"text":"understand","start":407.37,"end":407.87,"sentiment":"neutral","sentiment_score":-0.1572473645210266}],"sentiment":"neutral","sentiment_score":-0.1572473645210266,"channel":0,"num_words":1,"start":407.37,"end":407.87},{"sentences":[{"text":"whole thing,","start":407.58,"end":408.3,"sentiment":"neutral","sentiment_score":-0.21817445009946823}],"sentiment":"neutral","sentiment_score":-0.21817445009946823,"channel":1,"num_words":2,"start":407.58,"end":408.3},{"sentences":[{"text":"completely","start":408.25,"end":408.75,"sentiment":"neutral","sentiment_score":-0.1515657901763916}],"sentiment":"neutral","sentiment_score":-0.1515657901763916,"channel":0,"num_words":1,"start":408.25,"end":408.75},{"sentences":[{"text":"I yeah.","start":408.3,"end":409.44,"sentiment":"neutral","sentiment_score":-0.166341133415699}],"sentiment":"neutral","sentiment_score":-0.166341133415699,"channel":1,"num_words":2,"start":408.3,"end":409.44},{"sentences":[{"text":"just without","start":409.21,"end":409.93,"sentiment":"neutral","sentiment_score":-0.1360597237944603}],"sentiment":"neutral","sentiment_score":-0.1360597237944603,"channel":0,"num_words":2,"start":409.21,"end":409.93},{"sentences":[{"text":"Alright.","start":409.82,"end":410.3,"sentiment":"neutral","sentiment_score":-0.12935638427734375}],"sentiment":"neutral","sentiment_score":-0.12935638427734375,"channel":1,"num_words":1,"start":409.82,"end":410.3},{"sentences":[{"text":"everything","start":409.93,"end":410.33,"sentiment":"neutral","sentiment_score":-0.23302091658115387}],"sentiment":"neutral","sentiment_score":-0.23302091658115387,"channel":0,"num_words":1,"start":409.93,"end":410.33},{"sentences":[{"text":"I'm","start":410.3,"end":410.62,"sentiment":"negative","sentiment_score":-0.3544616103172302}],"sentiment":"negative","sentiment_score":-0.3544616103172302,"channel":1,"num_words":1,"start":410.3,"end":410.62},{"sentences":[{"text":"that did","start":410.33,"end":410.72998,"sentiment":"negative","sentiment_score":-0.36378222703933716}],"sentiment":"negative","sentiment_score":-0.36378222703933716,"channel":0,"num_words":2,"start":410.33,"end":410.72998},{"sentences":[{"text":"very,","start":410.62,"end":411.02,"sentiment":"negative","sentiment_score":-0.43926572799682617}],"sentiment":"negative","sentiment_score":-0.43926572799682617,"channel":1,"num_words":1,"start":410.62,"end":411.02},{"sentences":[{"text":"occur.","start":410.72998,"end":411.22998,"sentiment":"negative","sentiment_score":-0.45647668838500977}],"sentiment":"negative","sentiment_score":-0.45647668838500977,"channel":0,"num_words":1,"start":410.72998,"end":411.22998},{"sentences":[{"text":"very disappointed.","start":411.02,"end":411.91998,"sentiment":"negative","sentiment_score":-0.6155171692371368},{"text":"Like,","start":412.13998,"end":412.63998,"sentiment":"neutral","sentiment_score":-0.2991814613342285}],"sentiment":"negative","sentiment_score":-0.5100719332695007,"channel":1,"num_words":3,"start":411.02,"end":412.63998},{"sentences":[{"text":"Yep.","start":413.355,"end":413.595,"sentiment":"neutral","sentiment_score":-0.2344340682029724},{"text":"And if you want to to raise, like, a complaint, I can sort of raise it with someone.","start":413.595,"end":418.395,"sentiment":"neutral","sentiment_score":-0.1745094516211086},{"text":"Obviously, I know you're not sort of directing it at me.","start":418.395,"end":420.635,"sentiment":"neutral","sentiment_score":-0.2634214447303252},{"text":"It's more prior to","start":420.635,"end":421.435,"sentiment":"neutral","sentiment_score":-0.13056003488600254}],"sentiment":"neutral","sentiment_score":-0.19986706555766218,"channel":0,"num_words":34,"start":413.355,"end":421.435},{"sentences":[{"text":"Yeah.","start":421.385,"end":421.705,"sentiment":"neutral","sentiment_score":-0.1117616593837738}],"sentiment":"neutral","sentiment_score":-0.1117616593837738,"channel":1,"num_words":1,"start":421.385,"end":421.705},{"sentences":[{"text":"what happened,","start":421.435,"end":422.075,"sentiment":"neutral","sentiment_score":-0.1389303132891655}],"sentiment":"neutral","sentiment_score":-0.1389303132891655,"channel":0,"num_words":2,"start":421.435,"end":422.075},{"sentences":[{"text":"Definitely.","start":421.705,"end":422.205,"sentiment":"neutral","sentiment_score":-0.1369861513376236}],"sentiment":"neutral","sentiment_score":-0.1369861513376236,"channel":1,"num_words":1,"start":421.705,"end":422.205},{"sentences":[{"text":"obviously.","start":422.075,"end":422.575,"sentiment":"neutral","sentiment_score":-0.11503972113132475}],"sentiment":"neutral","sentiment_score":-0.11503972113132475,"channel":0,"num_words":1,"start":422.075,"end":422.575},{"sentences":[{"text":"Not not personally as you definitely.","start":422.26498,"end":424.445,"sentiment":"neutral","sentiment_score":-0.20209017395973206}],"sentiment":"neutral","sentiment_score":-0.20209017395973206,"channel":1,"num_words":6,"start":422.26498,"end":424.445},{"sentences":[{"text":"Yeah.","start":424.25,"end":424.65002,"sentiment":"neutral","sentiment_score":-0.03362160921096802},{"text":"And I understand.","start":424.65002,"end":425.61002,"sentiment":"neutral","sentiment_score":-0.0342013289531072},{"text":"Like, all I like, as I said before, all I can do is try and sort of put you in a position","start":425.61002,"end":430.09003,"sentiment":"neutral","sentiment_score":-0.07435310123996301}],"sentiment":"neutral","sentiment_score":-0.06815360859036446,"channel":0,"num_words":26,"start":424.25,"end":430.09003},{"sentences":[{"text":"Yeah.","start":429.99,"end":430.49,"sentiment":"neutral","sentiment_score":-0.04303994029760361}],"sentiment":"neutral","sentiment_score":-0.04303994029760361,"channel":1,"num_words":1,"start":429.99,"end":430.49},{"sentences":[{"text":"where moving","start":430.09003,"end":430.65002,"sentiment":"neutral","sentiment_score":-0.03975302539765835}],"sentiment":"neutral","sentiment_score":-0.03975302539765835,"channel":0,"num_words":2,"start":430.09003,"end":430.65002},{"sentences":[{"text":"Yeah.","start":430.55,"end":431.05,"sentiment":"neutral","sentiment_score":-0.05468909442424774}],"sentiment":"neutral","sentiment_score":-0.05468909442424774,"channel":1,"num_words":1,"start":430.55,"end":431.05},{"sentences":[{"text":"forward that wouldn't happen, and that's what my job is at the end of the day.","start":430.65002,"end":434.09003,"sentiment":"neutral","sentiment_score":-0.24974824720993638},{"text":"If you still feel that is dissatisfaction with what did occur, I can sort of pass along that can point to the people","start":434.09003,"end":441.31497,"sentiment":"neutral","sentiment_score":-0.28688462985598523}],"sentiment":"neutral","sentiment_score":-0.2716491908217088,"channel":0,"num_words":39,"start":430.65002,"end":441.31497},{"sentences":[{"text":"Yes,","start":441.11,"end":441.43,"sentiment":"neutral","sentiment_score":-0.07756604254245758}],"sentiment":"neutral","sentiment_score":-0.07756604254245758,"channel":1,"num_words":1,"start":441.11,"end":441.43},{"sentences":[{"text":"that","start":441.31497,"end":441.47498,"sentiment":"neutral","sentiment_score":-0.10249941051006316}],"sentiment":"neutral","sentiment_score":-0.10249941051006316,"channel":0,"num_words":1,"start":441.31497,"end":441.47498},{"sentences":[{"text":"please.","start":441.43,"end":441.93,"sentiment":"neutral","sentiment_score":-0.19288526475429535}],"sentiment":"neutral","sentiment_score":-0.19288526475429535,"channel":1,"num_words":1,"start":441.43,"end":441.93},{"sentences":[{"text":"deal with it.","start":441.47498,"end":442.19498,"sentiment":"neutral","sentiment_score":-0.1857218692700068},{"text":"Yep.","start":442.19498,"end":442.69498,"sentiment":"neutral","sentiment_score":-0.007599170319736004}],"sentiment":"neutral","sentiment_score":-0.1411911945324391,"channel":0,"num_words":4,"start":441.47498,"end":442.69498},{"sentences":[{"text":"I don't know if Savvy is still in charge, but he was the one that, like, I spoke to when he got me on board.","start":442.755,"end":448.855,"sentiment":"neutral","sentiment_score":-0.05043730765581131},{"text":"I","start":449.315,"end":449.475,"sentiment":"neutral","sentiment_score":0.011769212782382963}],"sentiment":"neutral","sentiment_score":-0.04804474917741922,"channel":1,"num_words":26,"start":442.755,"end":449.475},{"sentences":[{"text":"Yep.","start":449.41,"end":449.91,"sentiment":"neutral","sentiment_score":0.07186287641525269}],"sentiment":"neutral","sentiment_score":0.07186287641525269,"channel":0,"num_words":1,"start":449.41,"end":449.91},{"sentences":[{"text":"promised a lot of things.","start":449.475,"end":450.915,"sentiment":"neutral","sentiment_score":0.15204930901527405},{"text":"And since then, like, first couple of years have been, like, I was happy with everything, communication, everything, and and I was just going down the hill from there kinda.","start":450.915,"end":461.3,"sentiment":"neutral","sentiment_score":0.0032212184121211368},{"text":"Yeah.","start":462.8,"end":463.12,"sentiment":"neutral","sentiment_score":-0.009178094565868378},{"text":"So if if you could pass that, like yeah.","start":463.12,"end":465.78,"sentiment":"neutral","sentiment_score":-0.10268074605200025},{"text":"I don't know.","start":465.84,"end":466.56,"sentiment":"neutral","sentiment_score":-0.18663072089354196}],"sentiment":"neutral","sentiment_score":-0.013256539047385255,"channel":1,"num_words":48,"start":449.475,"end":466.56},{"sentences":[{"text":"I'm just really","start":466.56,"end":467.62,"sentiment":"neutral","sentiment_score":-0.1527687112490336}],"sentiment":"neutral","sentiment_score":-0.1527687112490336,"channel":1,"num_words":3,"start":466.56,"end":467.62},{"sentences":[{"text":"Yep.","start":468.065,"end":468.385,"sentiment":"neutral","sentiment_score":-0.11274900287389757},{"text":"Yep.","start":468.385,"end":468.885,"sentiment":"neutral","sentiment_score":-0.1661887168884277}],"sentiment":"neutral","sentiment_score":-0.13946885988116264,"channel":0,"num_words":2,"start":468.065,"end":468.885},{"sentences":[{"text":"not really sure if this is all worth it.","start":468.555,"end":470.555,"sentiment":"negative","sentiment_score":-0.3947066134876675},{"text":"Like, I've lost a lot of money, and I know everyone else in the world's losing as well.","start":470.555,"end":475.355,"sentiment":"negative","sentiment_score":-0.40112750894493526},{"text":"But it's just the way it's been structured and managed, like, I'm I'm not convinced that that was the best decision.","start":475.355,"end":480.815,"sentiment":"negative","sentiment_score":-0.4393409107412611},{"text":"But,","start":483.59,"end":483.83,"sentiment":"neutral","sentiment_score":-0.08591176569461823}],"sentiment":"negative","sentiment_score":-0.4098923586461009,"channel":1,"num_words":49,"start":468.555,"end":483.83},{"sentences":[{"text":"Obviously","start":483.76,"end":484.24,"sentiment":"neutral","sentiment_score":-0.07802890241146088}],"sentiment":"neutral","sentiment_score":-0.07802890241146088,"channel":0,"num_words":1,"start":483.76,"end":484.24},{"sentences":[{"text":"yeah, if you could","start":483.83,"end":484.55,"sentiment":"neutral","sentiment_score":-0.007191195152699947}],"sentiment":"neutral","sentiment_score":-0.007191195152699947,"channel":1,"num_words":4,"start":483.83,"end":484.55},{"sentences":[{"text":"yeah.","start":484.4,"end":484.8,"sentiment":"neutral","sentiment_score":-0.035672854632139206}],"sentiment":"neutral","sentiment_score":-0.035672854632139206,"channel":0,"num_words":1,"start":484.4,"end":484.8},{"sentences":[{"text":"pass","start":484.55,"end":484.87,"sentiment":"neutral","sentiment_score":-0.09228155016899107}],"sentiment":"neutral","sentiment_score":-0.09228155016899107,"channel":1,"num_words":1,"start":484.55,"end":484.87},{"sentences":[{"text":"I","start":484.8,"end":485.04,"sentiment":"neutral","sentiment_score":-0.061673521995544434}],"sentiment":"neutral","sentiment_score":-0.061673521995544434,"channel":0,"num_words":1,"start":484.8,"end":485.04},{"sentences":[{"text":"my","start":484.87,"end":485.11,"sentiment":"neutral","sentiment_score":-0.0726453959941864}],"sentiment":"neutral","sentiment_score":-0.0726453959941864,"channel":1,"num_words":1,"start":484.87,"end":485.11},{"sentences":[{"text":"can't","start":485.04,"end":485.28,"sentiment":"neutral","sentiment_score":-0.10576897859573364}],"sentiment":"neutral","sentiment_score":-0.10576897859573364,"channel":0,"num_words":1,"start":485.04,"end":485.28},{"sentences":[{"text":"concerns to someone","start":485.11,"end":486.15,"sentiment":"neutral","sentiment_score":-0.22456218798955283}],"sentiment":"neutral","sentiment_score":-0.22456218798955283,"channel":1,"num_words":3,"start":485.11,"end":486.15},{"sentences":[{"text":"yeah.","start":485.91998,"end":486.41998,"sentiment":"neutral","sentiment_score":-0.05538807809352875}],"sentiment":"neutral","sentiment_score":-0.05538807809352875,"channel":0,"num_words":1,"start":485.91998,"end":486.41998},{"sentences":[{"text":"that cares, that'll be appreciated.","start":486.15,"end":488.97,"sentiment":"positive","sentiment_score":0.45691692233085635}],"sentiment":"positive","sentiment_score":0.45691692233085635,"channel":1,"num_words":5,"start":486.15,"end":488.97},{"sentences":[{"text":"Yeah.","start":488.69498,"end":489.19498,"sentiment":"neutral","sentiment_score":0.10482734441757202},{"text":"No.","start":489.815,"end":490.055,"sentiment":"neutral","sentiment_score":0.07363085448741913},{"text":"No problem.","start":490.055,"end":490.535,"sentiment":"neutral","sentiment_score":0.11109678447246552},{"text":"I'll pass along to the complaints department.","start":490.535,"end":491.97498,"sentiment":"neutral","sentiment_score":0.06266045197844505},{"text":"They'll do a review of your account.","start":491.97498,"end":493.41498,"sentiment":"neutral","sentiment_score":0.02760517650416919}],"sentiment":"neutral","sentiment_score":0.057361731512678996,"channel":0,"num_words":18,"start":488.69498,"end":493.41498},{"sentences":[{"text":"Oh, we see within regards to, like, investments, unfortunately, like, returns aren't the one thing","start":493.41498,"end":498.215,"sentiment":"neutral","sentiment_score":-0.08842724331965049}],"sentiment":"neutral","sentiment_score":-0.08842724331965049,"channel":0,"num_words":15,"start":493.41498,"end":498.215},{"sentences":[{"text":"Yeah.","start":498.215,"end":498.715,"sentiment":"neutral","sentiment_score":-0.10088028013706209}],"sentiment":"neutral","sentiment_score":-0.10088028013706209,"channel":1,"num_words":1,"start":498.215,"end":498.715},{"sentences":[{"text":"that isn't guaranteed.","start":498.215,"end":499.335,"sentiment":"neutral","sentiment_score":-0.14245144526163736},{"text":"But if you feel like","start":499.335,"end":500.13498,"sentiment":"neutral","sentiment_score":-0.10636501610279084}],"sentiment":"neutral","sentiment_score":-0.11989742703735828,"channel":0,"num_words":8,"start":498.215,"end":500.13498},{"sentences":[{"text":"Yeah.","start":500.055,"end":500.375,"sentiment":"neutral","sentiment_score":-0.11653866618871687}],"sentiment":"neutral","sentiment_score":-0.11653866618871687,"channel":1,"num_words":1,"start":500.055,"end":500.375},{"sentences":[{"text":"dissatisfaction","start":500.13498,"end":500.63498,"sentiment":"negative","sentiment_score":-0.3959588408470154}],"sentiment":"negative","sentiment_score":-0.3959588408470154,"channel":0,"num_words":1,"start":500.13498,"end":500.63498},{"sentences":[{"text":"I know that.","start":500.375,"end":501.015,"sentiment":"neutral","sentiment_score":-0.33128586411476135}],"sentiment":"neutral","sentiment_score":-0.33128586411476135,"channel":1,"num_words":3,"start":500.375,"end":501.015},{"sentences":[{"text":"around","start":500.85498,"end":501.175,"sentiment":"neutral","sentiment_score":-0.15734469890594482}],"sentiment":"neutral","sentiment_score":-0.15734469890594482,"channel":0,"num_words":1,"start":500.85498,"end":501.175},{"sentences":[{"text":"Yeah.","start":501.015,"end":501.515,"sentiment":"neutral","sentiment_score":-0.09950929135084152}],"sentiment":"neutral","sentiment_score":-0.09950929135084152,"channel":1,"num_words":1,"start":501.015,"end":501.515},{"sentences":[{"text":"just, yeah, how it was handled and things like that, I'll pass it along.","start":501.175,"end":504.05,"sentiment":"neutral","sentiment_score":-0.10655361600220203},{"text":"I understand","start":504.43,"end":505.16998,"sentiment":"neutral","sentiment_score":-0.04060765169560909}],"sentiment":"neutral","sentiment_score":-0.09831037046387792,"channel":0,"num_words":16,"start":501.175,"end":505.16998},{"sentences":[{"text":"Yeah.","start":504.695,"end":505.195,"sentiment":"neutral","sentiment_score":-0.04670020192861557}],"sentiment":"neutral","sentiment_score":-0.04670020192861557,"channel":1,"num_words":1,"start":504.695,"end":505.195},{"sentences":[{"text":"that, yeah, like, you you sort of started off alright and then sort of dropped off and then, yeah, come to to now until I sort of gave you the information there.","start":505.23,"end":513.79,"sentiment":"neutral","sentiment_score":-0.14678826951421797},{"text":"You felt like it was a bit of a blindside as opposed to, like, giving you sort of some regular updates.","start":513.79,"end":518.27,"sentiment":"negative","sentiment_score":-0.3716865210306077},{"text":"So","start":518.27,"end":518.565,"sentiment":"neutral","sentiment_score":-0.0667954534292221}],"sentiment":"neutral","sentiment_score":-0.2327673522134622,"channel":0,"num_words":54,"start":505.23,"end":518.565},{"sentences":[{"text":"Yeah.","start":518.75,"end":519.23004,"sentiment":"neutral","sentiment_score":-0.028742995113134384},{"text":"Yeah.","start":519.23004,"end":519.73004,"sentiment":"neutral","sentiment_score":-0.0024352706968784332},{"text":"Yeah.","start":520.35004,"end":520.85004,"sentiment":"neutral","sentiment_score":0.014455851167440414}],"sentiment":"neutral","sentiment_score":-0.005574138214190801,"channel":1,"num_words":3,"start":518.75,"end":520.85004},{"sentences":[{"text":"yeah.","start":521.84503,"end":522.085,"sentiment":"neutral","sentiment_score":0.05325363948941231},{"text":"I completely understand, Zoran.","start":522.085,"end":523.685,"sentiment":"neutral","sentiment_score":0.1570894978940487},{"text":"I'll pass that along to them.","start":523.685,"end":525.605,"sentiment":"neutral","sentiment_score":0.13557523488998413},{"text":"They'll do a review of that in the sense that, yeah, they'll do a review of the account, sort of what has occurred, and then sort","start":525.605,"end":533.285,"sentiment":"neutral","sentiment_score":0.08032478750325166}],"sentiment":"neutral","sentiment_score":0.09685155447270419,"channel":0,"num_words":37,"start":521.84503,"end":533.285},{"sentences":[{"text":"Thanks.","start":533.125,"end":533.625,"sentiment":"neutral","sentiment_score":0.17657463252544403}],"sentiment":"neutral","sentiment_score":0.17657463252544403,"channel":1,"num_words":1,"start":533.125,"end":533.625},{"sentences":[{"text":"of give you.","start":533.285,"end":534.12,"sentiment":"neutral","sentiment_score":0.12697384506464005},{"text":"Yep, and then I'll touch with the the investment committee today and make sure that all gets actioned there for","start":534.2,"end":539.18,"sentiment":"neutral","sentiment_score":0.09454754870384932}],"sentiment":"neutral","sentiment_score":0.0987770656204742,"channel":0,"num_words":23,"start":533.285,"end":539.18},{"sentences":[{"text":"Thank you, mate.","start":539.56,"end":540.36,"sentiment":"positive","sentiment_score":0.5034815967082977},{"text":"Appreciate it.","start":540.36,"end":541.63995,"sentiment":"positive","sentiment_score":0.5525712668895721},{"text":"Thanks","start":541.63995,"end":541.95996,"sentiment":"positive","sentiment_score":0.43710070848464966}],"sentiment":"positive","sentiment_score":0.5087813387314478,"channel":1,"num_words":6,"start":539.56,"end":541.95996},{"sentences":[{"text":"you.","start":541.64,"end":541.8,"sentiment":"positive","sentiment_score":0.35675597190856934},{"text":"No","start":541.8,"end":541.96,"sentiment":"neutral","sentiment_score":0.13618934154510498}],"sentiment":"neutral","sentiment_score":0.24647265672683716,"channel":0,"num_words":2,"start":541.64,"end":541.96},{"sentences":[{"text":"for","start":541.95996,"end":542.27997,"sentiment":"neutral","sentiment_score":0.10468392819166183}],"sentiment":"neutral","sentiment_score":0.10468392819166183,"channel":1,"num_words":1,"start":541.95996,"end":542.27997},{"sentences":[{"text":"problem,","start":541.96,"end":542.27997,"sentiment":"neutral","sentiment_score":0.16221442818641665}],"sentiment":"neutral","sentiment_score":0.16221442818641665,"channel":0,"num_words":1,"start":541.96,"end":542.27997},{"sentences":[{"text":"taking","start":542.27997,"end":542.6,"sentiment":"neutral","sentiment_score":0.1142130121588707}],"sentiment":"neutral","sentiment_score":0.1142130121588707,"channel":1,"num_words":1,"start":542.27997,"end":542.6},{"sentences":[{"text":"sir.","start":542.27997,"end":542.77997,"sentiment":"neutral","sentiment_score":0.13150456547737122}],"sentiment":"neutral","sentiment_score":0.13150456547737122,"channel":0,"num_words":1,"start":542.27997,"end":542.77997},{"sentences":[{"text":"my call too.","start":542.6,"end":543.66,"sentiment":"neutral","sentiment_score":0.06647449483474095},{"text":"I know","start":544.04,"end":544.44,"sentiment":"neutral","sentiment_score":-0.01067191082984209}],"sentiment":"neutral","sentiment_score":0.035615932568907736,"channel":1,"num_words":5,"start":542.6,"end":544.44},{"sentences":[{"text":"Yeah.","start":544.36,"end":544.86,"sentiment":"neutral","sentiment_score":-0.024755924940109253}],"sentiment":"neutral","sentiment_score":-0.024755924940109253,"channel":0,"num_words":1,"start":544.36,"end":544.86},{"sentences":[{"text":"you're busy.","start":544.44,"end":545.01996,"sentiment":"neutral","sentiment_score":-0.05031837709248066}],"sentiment":"neutral","sentiment_score":-0.05031837709248066,"channel":1,"num_words":2,"start":544.44,"end":545.01996},{"sentences":[{"text":"Not not","start":545.24,"end":545.72,"sentiment":"neutral","sentiment_score":-0.10966333746910095}],"sentiment":"neutral","sentiment_score":-0.10966333746910095,"channel":0,"num_words":2,"start":545.24,"end":545.72},{"sentences":[{"text":"Thank","start":545.63995,"end":545.87994,"sentiment":"neutral","sentiment_score":-0.0887828841805458}],"sentiment":"neutral","sentiment_score":-0.0887828841805458,"channel":1,"num_words":1,"start":545.63995,"end":545.87994},{"sentences":[{"text":"a","start":545.72,"end":545.88,"sentiment":"neutral","sentiment_score":-0.0735354796051979}],"sentiment":"neutral","sentiment_score":-0.0735354796051979,"channel":0,"num_words":1,"start":545.72,"end":545.88},{"sentences":[{"text":"you.","start":545.87994,"end":546.37994,"sentiment":"neutral","sentiment_score":-0.04935868829488754}],"sentiment":"neutral","sentiment_score":-0.04935868829488754,"channel":1,"num_words":1,"start":545.87994,"end":546.37994},{"sentences":[{"text":"problem.","start":545.88,"end":546.27997,"sentiment":"neutral","sentiment_score":0.003180159255862236},{"text":"So yeah.","start":546.27997,"end":546.76,"sentiment":"neutral","sentiment_score":0.004555460996925831},{"text":"I yeah.","start":546.76,"end":547.16,"sentiment":"neutral","sentiment_score":0.016417957842350006},{"text":"That's what I was saying.","start":547.16,"end":547.96,"sentiment":"neutral","sentiment_score":0.02890150509774685},{"text":"We're moving forward.","start":547.96,"end":548.83997,"sentiment":"neutral","sentiment_score":0.17458400130271912}],"sentiment":"neutral","sentiment_score":0.054875886640869655,"channel":0,"num_words":13,"start":545.88,"end":548.83997},{"sentences":[{"text":"We're trying to be a lot more transparent, get things rolling.","start":548.83997,"end":551.705,"sentiment":"neutral","sentiment_score":0.1492972191084515},{"text":"Obviously, I did say,","start":551.705,"end":552.47833,"sentiment":"neutral","sentiment_score":-0.005202862725127488}],"sentiment":"neutral","sentiment_score":0.10809719728616377,"channel":0,"num_words":15,"start":548.83997,"end":552.47833},{"sentences":[{"text":"Yep.","start":552.44,"end":552.94,"sentiment":"neutral","sentiment_score":-0.00999683327972889}],"sentiment":"neutral","sentiment_score":-0.00999683327972889,"channel":1,"num_words":1,"start":552.44,"end":552.94},{"sentences":[{"text":"you know, with those business change and everything, like, a few things have dropped off.","start":552.47833,"end":555.885,"sentiment":"neutral","sentiment_score":-0.07192255382736525},{"text":"So I do apologize for that moving forward.","start":556.10504,"end":558.66504,"sentiment":"neutral","sentiment_score":-0.14113373309373856},{"text":"We're obviously trying our best to get across everything and be able to provide the service that you're you're you're paying for and should come to expect.","start":558.66504,"end":566.45,"sentiment":"neutral","sentiment_score":0.12893672039111456}],"sentiment":"neutral","sentiment_score":0.025467665567994117,"channel":0,"num_words":50,"start":552.47833,"end":566.45},{"sentences":[{"text":"Yep.","start":567.145,"end":567.645,"sentiment":"neutral","sentiment_score":0.18773022294044495},{"text":"Thank you.","start":567.705,"end":568.525,"sentiment":"positive","sentiment_score":0.38101743161678314}],"sentiment":"neutral","sentiment_score":0.3165883620580037,"channel":1,"num_words":3,"start":567.145,"end":568.525},{"sentences":[{"text":"No problem, Zoran.","start":568.83,"end":569.79004,"sentiment":"neutral","sentiment_score":0.2683680256207784},{"text":"Anything else for me there this morning?","start":569.79004,"end":571.4489,"sentiment":"neutral","sentiment_score":0.15594445168972015}],"sentiment":"neutral","sentiment_score":0.18967152386903763,"channel":0,"num_words":10,"start":568.83,"end":571.4489},{"sentences":[{"text":"That's all.","start":571.95,"end":572.43,"sentiment":"positive","sentiment_score":0.36059075593948364},{"text":"Thank you.","start":572.43,"end":573.17004,"sentiment":"positive","sentiment_score":0.7821929156780243}],"sentiment":"positive","sentiment_score":0.571391835808754,"channel":1,"num_words":4,"start":571.95,"end":573.17004},{"sentences":[{"text":"No problem.","start":573.4489,"end":574.0089,"sentiment":"positive","sentiment_score":0.5713833868503571},{"text":"Well, you enjoy the rest of your day, Zoran.","start":574.0089,"end":575.3689,"sentiment":"positive","sentiment_score":0.7683288852373759},{"text":"I'll follow that up now.","start":575.3689,"end":576.5089,"sentiment":"positive","sentiment_score":0.504162871837616}],"sentiment":"positive","sentiment_score":0.6611588187515736,"channel":0,"num_words":16,"start":573.4489,"end":576.5089},{"sentences":[{"text":"Thanks, mate.","start":576.83,"end":577.55,"sentiment":"positive","sentiment_score":0.7948126494884491},{"text":"Thank you very much.","start":577.55,"end":578.43,"sentiment":"positive","sentiment_score":0.85784912109375},{"text":"You","start":578.43,"end":578.67004,"sentiment":"positive","sentiment_score":0.7062724232673645}],"sentiment":"positive","sentiment_score":0.8181848866598946,"channel":1,"num_words":7,"start":576.83,"end":578.67004},{"sentences":[{"text":"Cheers.","start":578.6489,"end":579.1489,"sentiment":"positive","sentiment_score":0.6992999315261841}],"sentiment":"positive","sentiment_score":0.6992999315261841,"channel":0,"num_words":1,"start":578.6489,"end":579.1489},{"sentences":[{"text":"too.","start":578.67004,"end":578.99,"sentiment":"positive","sentiment_score":0.4590875506401062},{"text":"Bye.","start":578.99,"end":579.49,"sentiment":"neutral","sentiment_score":0.30951499938964844}],"sentiment":"positive","sentiment_score":0.3843012750148773,"channel":1,"num_words":2,"start":578.67004,"end":579.49},{"sentences":[{"text":"Bye.","start":579.28894,"end":579.78894,"sentiment":"neutral","sentiment_score":-0.09037259966135024}],"sentiment":"neutral","sentiment_score":-0.09037259966135024,"channel":0,"num_words":1,"start":579.28894,"end":579.78894}]},"summary":{"result":"success","short":" Carl is worried about the restructuring of a trade deal and wonders when it will happen. The agent apologizes for the delay and promises to follow up with the investment committee to give an update. The customer expresses disappointment with the situation, but the agent promises to pass along their complaint to the committee and thanks them. The conversation ends with the speaker thanking the customer and saying goodbye."},"intents":{"segments":[{"text":"I just wanted to ask about the restructuring stuff. Like, I've noticed nothing happened yet. I appreciate you're probably busy. You got it for other clients. But the the the everything, like, with Benelon and stuff, that just keeps sliding, like, in like, it's gone down another 10 k since since we've sort of spoken. So I'm just wondering when is that gonna happen?","start_word":34,"end_word":97,"intents":[{"intent":"Ask about restructuring","confidence_score":0.08828413}]},{"text":"In regards to the trades, it's obviously a part of the the investment committee that make the the trades. So I'll double check and see if the trades have already been listed, and then I'll double check to see.","start_word":132,"end_word":170,"intents":[{"intent":"Check trades","confidence_score":0.1164385}]},{"text":"I'll have to confirm the daytime. It just takes the time to do the sell and rebuy.","start_word":195,"end_word":211,"intents":[{"intent":"Confirm daytime","confidence_score":0.7470462}]},{"text":"So I can put a reminder in my calendar next week to review it again for you, and I'll follow-up with the investment committee there to see how long the estimated wait time is for that, and I can give you an update next week.","start_word":257,"end_word":301,"intents":[{"intent":"Review with investment committee","confidence_score":0.00005510525},{"intent":"Provide update","confidence_score":0.14393415}]},{"text":"As I said, I can't sort of tell you the exact time frames because I'm I would just be, like, making it figure it up on the spot, but I can consult with the investing committee there and double check to see how long the estimated time is for that.","start_word":340,"end_word":389,"intents":[{"intent":"Clarify time frames","confidence_score":0.008179642}]},{"text":"But, yeah, just given the fact that they've got to give you a fair market value for that Benelung one, the other ones might take less time, but it could take, yeah, a little bit to I don't be out I don't understand.","start_word":389,"end_word":431,"intents":[{"intent":"Understand fair market value","confidence_score":0.3250192}]},{"text":"So what you're saying is I could lose another a lot of a lot of money, like, before you guys do the transaction?","start_word":527,"end_word":549,"intents":[{"intent":"Determine potential losses","confidence_score":0.0006921896}]},{"text":"So I I know where can't you're staying. So but yeah. you what I'm saying is, like, there could be another couple of weeks or or who knows how long, and I can still stand to lose a lot more money before that transaction is completed. Is that correct?","start_word":586,"end_word":634,"intents":[{"intent":"Understand potential transaction delays","confidence_score":0.000054238135}]},{"text":"But in the sense that, yeah, if it did take a huge dive, there's a chance that you could sort of lose that in saying that it caused the war in Ukraine, everything everything is a little bit volatile at the moment anyway.","start_word":681,"end_word":723,"intents":[{"intent":"Discuss investment decision","confidence_score":0.0033529273}]},{"text":"Zoran, and I'll even give Netwealth a call next week as well to give you a bit more of an update on when that might settle and give you some time frames. Yep.","start_word":1041,"end_word":1073,"intents":[{"intent":"Update transaction status","confidence_score":0.064276084}]},{"text":"And if you want to to raise, like, a complaint, I can sort of raise it with someone.","start_word":1352,"end_word":1369,"intents":[{"intent":"Resolve complaint","confidence_score":0.07046928}]},{"text":"I'll pass along to the complaints department. They'll do a review of your account.","start_word":1624,"end_word":1637,"intents":[{"intent":"Pass information to complaints","confidence_score":0.027393239}]},{"text":"Oh, we see within regards to, like, investments, unfortunately, like, returns aren't the one thing that Yeah. isn't guaranteed. But if you feel like Yeah. dissatisfaction I know that. around Yeah. just, yeah, how it was handled and things like that, I'll pass it along. I understand Yeah.","start_word":1638,"end_word":1685,"intents":[{"intent":"Handle investments","confidence_score":0.002520964}]},{"text":"Yep, and then I'll touch with the the investment committee today and make sure that all gets actioned there for Thank you, mate.","start_word":1784,"end_word":1806,"intents":[{"intent":"Pass feedback to investment committee","confidence_score":0.0015841814},{"intent":"Touch with investment committee","confidence_score":0.31154218}]},{"text":"We're moving forward. We're trying to be a lot more transparent, get things rolling. Obviously, I did say, Yep. you know, with those business change and everything, like, a few things have dropped off. So I do apologize for that moving forward. We're obviously trying our best to get across everything and be able to provide the service that you're you're you're paying for and should come to expect. Yep.","start_word":1839,"end_word":1908,"intents":[{"intent":"Agree with changes","confidence_score":0.0004991871}]},{"text":"We're obviously trying our best to get across everything and be able to provide the service that you're you're you're paying for and should come to expect. Yep.","start_word":1881,"end_word":1908,"intents":[{"intent":"Provide service","confidence_score":0.6107225}]}]},"sentiments":{"segments":[{"text":"Hi, Zoran. You've come through to Kyle. How are you this morning? Yeah. Not too bad. Yeah. How are you, Carl? Not too bad at all.","start_word":0,"end_word":25,"sentiment":"neutral","sentiment_score":0.1486976593732834},{"text":"Thanks for asking.","start_word":26,"end_word":28,"sentiment":"positive","sentiment_score":0.4949594736099243},{"text":"I'm sorry to call you. I just wanted to ask about the restructuring stuff. Like, I've noticed nothing happened yet. I appreciate you're probably busy. You got it for other clients.","start_word":29,"end_word":59,"sentiment":"neutral","sentiment_score":-0.14972132444381714},{"text":"But the the the everything, like, with Benelon and stuff, that just keeps sliding, like, in like, it's gone down another 10 k since since we've sort of spoken.","start_word":60,"end_word":88,"sentiment":"negative","sentiment_score":-0.4269751012325287},{"text":"So I'm just wondering when is that gonna happen?","start_word":89,"end_word":97,"sentiment":"neutral","sentiment_score":-0.25074630975723267},{"text":"Because I'm bit getting a bit nervous about this.","start_word":98,"end_word":106,"sentiment":"negative","sentiment_score":-0.4640434086322784},{"text":"Yeah. Not a problem at all, Zoran. Just give me a second to to log in. I In signed regards? it last Friday and yeah. In regards to the trades, it's obviously a part of the the investment committee that make the the trades. So I'll double check and see if the trades have already been listed, and then I'll double check to see. So I believe the trades so just given the fact that it obviously takes time to sell down, I believe they were made yesterday. I'll have to confirm the daytime. It just takes the time to do the sell and rebuy. So given that Benlong has the underlying asset that was on that trading hold, it may just take up to a a few weeks, unfortunately, just given the the fact that they do have to give you a fair market value for that underlying asset. So I can put a reminder in my calendar next week to review it again for you, and I'll follow-up with the investment committee there to see how long the estimated wait time is for that, and I can give you an update next week.","start_word":107,"end_word":301,"sentiment":"neutral","sentiment_score":-0.07292056828737259},{"text":"So you're saying this could take few weeks and, like, I can lose another 10 or $20 easily?","start_word":302,"end_word":319,"sentiment":"negative","sentiment_score":-0.3976284563541413},{"text":"So so with that, that's just the the asset and the time it can take to to sell down. As I said, I can't sort of tell you the exact time frames because I'm I would just be, like, making it figure it up on the spot, but I can consult with the investing committee there and double check to see how long the estimated time is for that. But, yeah, just given the fact that they've got to give you a fair market value for that Benelung one, the other ones might take less time, but it could take, yeah, a little bit to I don't be out I don't understand. of What what do you mean by some fair market value? so that corporate Yeah. travel, the trading hold, the underlying asset, if they're not allowing trades to go through with that, Benelon basically have to give you a fair market value for that asset when selling out of the fund, and that can take some time as well. As I said, that was the last time I knew of it, but I'll have to double check to to see the exact wait times on that one, and I can give you an email update.","start_word":320,"end_word":526,"sentiment":"neutral","sentiment_score":-0.13921288980378044},{"text":"So what you're saying is I could lose another a lot of a lot of money, like, before you guys do the transaction?","start_word":527,"end_word":549,"sentiment":"negative","sentiment_score":-0.577347993850708},{"text":"The transaction is, like, there, and it's on the account. It's up to HubNet Yeah.","start_word":550,"end_word":564,"sentiment":"neutral","sentiment_score":-0.16926921904087067},{"text":"to fill that down and make changes if it's not net well, sorry, to be able to make those changes.","start_word":565,"end_word":584,"sentiment":"negative","sentiment_score":-0.3439871370792389},{"text":"Yeah. So I I know where can't you're staying. So but yeah.","start_word":585,"end_word":596,"sentiment":"neutral","sentiment_score":-0.29082292318344116},{"text":"you what I'm saying is, like, there could be another couple of weeks or or who knows how long, and I can still stand to lose a lot more money before that transaction is completed.","start_word":597,"end_word":631,"sentiment":"negative","sentiment_score":-0.48727092146873474},{"text":"Is that correct? If that was to change in that time frame, generally, at the time the trade goes through is roughly sort of the the price there, but I'd sort of be unsure as to how with the what is going on Benelon, how that does occur.","start_word":632,"end_word":679,"sentiment":"neutral","sentiment_score":-0.3139091730117798},{"text":"But in the sense that, yeah, if it did take a huge dive, there's a chance that you could sort of lose that in saying that it caused the war in Ukraine, everything everything is a little bit volatile at the moment anyway.","start_word":680,"end_word":722,"sentiment":"negative","sentiment_score":-0.5055773854255676},{"text":"So not just Ben Long, given that what did occur has gone down the market as a whole took a bit of a dive as well. So even then, you would be selling lower, buying lower in terms of the switching of the investments as opposed to, like, just Benelon going down at the moment. It's the war in Ukraine in Iran and everything Yeah. that I is know. causing the mass. It's showing that Bennelong is the one sliding But down all the time, and I look at the assets and stuff. I just yeah. in yeah.","start_word":723,"end_word":820,"sentiment":"neutral","sentiment_score":-0.22859887778759003},{"text":"I I know it's a horrible situation.","start_word":821,"end_word":827,"sentiment":"negative","sentiment_score":-0.5344626307487488},{"text":"We've been trying to obviously do as much as we can there, Zoran, to to get you out, and I'll follow-up the investment committee today after this phone call. I'll walk over to them and have a conversation, and I'll put a reminder in my calendar next week to follow-up for that as well for you just to keep a bit of a closer eye on it. Yeah.","start_word":828,"end_word":895,"sentiment":"neutral","sentiment_score":-0.08818848431110382},{"text":"It's just all underwhelming, to be honest. Like, I I don't know. Like, there's there's no I don't know. Just doesn't feel like there's any urgency or, like, no no one's really no. I don't know.","start_word":896,"end_word":931,"sentiment":"negative","sentiment_score":-0.5453982949256897},{"text":"As I Alright. said, sir, I I like, did my I signing cut straight away, and then now you tell me, I wasn't aware that it might take weeks to settle this when we spoke about it.","start_word":932,"end_word":968,"sentiment":"neutral","sentiment_score":-0.25775012373924255},{"text":"And now you're saying it could be weeks before it's done. But that's that's not us in the sense that we can do it like we've done what we Yeah.","start_word":969,"end_word":998,"sentiment":"negative","sentiment_score":-0.4296062290668487},{"text":"can to Yeah. to make the trade. It's up to to Netwealth Yeah. to be able to sell that down and action it, if that makes sense. I'll Yeah. I'll just Sort say, of. I'll follow-up Yep. next week as well, Yeah. Zoran, and I'll even give Netwealth a call next week as well to give you a bit more of an update on when that might settle and give you some time frames. Yep.","start_word":999,"end_word":1073,"sentiment":"neutral","sentiment_score":0.055311864415804546},{"text":"No worries. Thanks for that. That will be appreciated.","start_word":1074,"end_word":1082,"sentiment":"positive","sentiment_score":0.600750207901001},{"text":"Yeah. I'm I'm sorry, Zoran, that I couldn't give you sort of better news, but, obviously, yeah, with the the way things are and then also just the way that buys and sells do work, they do take some time, especially with, like, those managed active So there's no fixed funds. time frame? Like, you can't give me it'll be a week, two weeks, five weeks, three months. Like No. So I'll call next week when they sort of had a few more days with the transaction, and then they yeah. might be able to give me a bit more of a definite answer Yeah. on where things Please. are at. Yeah. Yeah. So I'll give him a call next like, in the next week, and then I'll give you a call sorta, you know, around Tuesday next week to to give you an update. Yeah. If if you could.","start_word":1083,"end_word":1232,"sentiment":"neutral","sentiment_score":-0.07318665832281113},{"text":"I'm I'm really disappointed a little bit with the whole thing. As you like, I've already expressed that before.","start_word":1233,"end_word":1251,"sentiment":"negative","sentiment_score":-0.5381098389625549},{"text":"Like, I don't know. I've put my trust in Oakview to to manage my super.","start_word":1252,"end_word":1266,"sentiment":"neutral","sentiment_score":-0.30390408635139465},{"text":"They're they're the ones that structured it like that in the first place. Put, like, a lot of eggs in in one basket. And now I'm trying to cut losses, but now it's taking forever to to do that. Just everything just seems really, I don't know, to be honest, disappointing. Like, not not Yeah.","start_word":1267,"end_word":1321,"sentiment":"negative","sentiment_score":-0.5084481412714178},{"text":"you personally. Don't Yeah. get me wrong, but So I the understand whole thing, completely I yeah. just without Alright.","start_word":1322,"end_word":1341,"sentiment":"neutral","sentiment_score":-0.1733509600162506},{"text":"everything I'm that did very, occur. very disappointed.","start_word":1342,"end_word":1349,"sentiment":"negative","sentiment_score":-0.4328469932079315},{"text":"Like, Yep. And if you want to to raise, like, a complaint, I can sort of raise it with someone. Obviously, I know you're not sort of directing it at me. It's more prior to Yeah. what happened, Definitely. obviously. Not not personally as you definitely. Yeah. And I understand. Like, all I like, as I said before, all I can do is try and sort of put you in a position Yeah. where moving Yeah. forward that wouldn't happen, and that's what my job is at the end of the day. If you still feel that is dissatisfaction with what did occur, I can sort of pass along that can point to the people Yes, that please. deal with it. Yep. I don't know if Savvy is still in charge, but he was the one that, like, I spoke to when he got me on board. I Yep. promised a lot of things. And since then, like, first couple of years have been, like, I was happy with everything, communication, everything, and and I was just going down the hill from there kinda. Yeah. So if if you could pass that, like yeah. I don't know. I'm just really Yep. Yep.","start_word":1350,"end_word":1551,"sentiment":"neutral","sentiment_score":-0.12596412003040314},{"text":"not really sure if this is all worth it. Like, I've lost a lot of money, and I know everyone else in the world's losing as well. But it's just the way it's been structured and managed, like, I'm I'm not convinced that that was the best decision.","start_word":1552,"end_word":1599,"sentiment":"negative","sentiment_score":-0.42262694239616394},{"text":"But, Obviously yeah, if you could yeah. pass I my can't concerns to someone yeah.","start_word":1600,"end_word":1614,"sentiment":"neutral","sentiment_score":-0.07956133782863617},{"text":"that cares, that'll be appreciated.","start_word":1615,"end_word":1619,"sentiment":"positive","sentiment_score":0.45557665824890137},{"text":"Yeah. No. No problem. I'll pass along to the complaints department. They'll do a review of your account. Oh, we see within regards to, like, investments, unfortunately, like, returns aren't the one thing that Yeah. isn't guaranteed. But if you feel like Yeah.","start_word":1620,"end_word":1662,"sentiment":"neutral","sentiment_score":-0.03973335027694702},{"text":"dissatisfaction I know that.","start_word":1663,"end_word":1666,"sentiment":"negative","sentiment_score":-0.37113991379737854},{"text":"around Yeah. just, yeah, how it was handled and things like that, I'll pass it along. I understand Yeah. that, yeah, like, you you sort of started off alright and then sort of dropped off and then, yeah, come to to now until I sort of gave you the information there.","start_word":1667,"end_word":1717,"sentiment":"neutral","sentiment_score":-0.12279105931520462},{"text":"You felt like it was a bit of a blindside as opposed to, like, giving you sort of some regular updates.","start_word":1718,"end_word":1738,"sentiment":"negative","sentiment_score":-0.375014990568161},{"text":"So Yeah. Yeah. Yeah. yeah. I completely understand, Zoran. I'll pass that along to them. They'll do a review of that in the sense that, yeah, they'll do a review of the account, sort of what has occurred, and then sort Thanks. of give you. Yep, and then I'll touch with the the investment committee today and make sure that all gets actioned there for Thank you, mate.","start_word":1739,"end_word":1806,"sentiment":"neutral","sentiment_score":0.12093788385391235},{"text":"Appreciate it. Thanks you.","start_word":1807,"end_word":1810,"sentiment":"positive","sentiment_score":0.4963465332984924},{"text":"No for problem, sir. taking my call too. I know Yeah. you're busy. Not not Thank a you. problem. So yeah. I yeah. That's what I was saying. We're moving forward. We're trying to be a lot more transparent, get things rolling. Obviously, I did say, Yep. you know, with those business change and everything, like, a few things have dropped off. So I do apologize for that moving forward. We're obviously trying our best to get across everything and be able to provide the service that you're you're you're paying for and should come to expect. Yep.","start_word":1811,"end_word":1908,"sentiment":"neutral","sentiment_score":0.0450190044939518},{"text":"Thank you.","start_word":1909,"end_word":1910,"sentiment":"positive","sentiment_score":0.3624076545238495},{"text":"No problem, Zoran. Anything else for me there this morning?","start_word":1911,"end_word":1920,"sentiment":"neutral","sentiment_score":0.20896759629249573},{"text":"That's all. Thank you. No problem. Well, you enjoy the rest of your day, Zoran. I'll follow that up now. Thanks, mate. Thank you very much. You Cheers. too.","start_word":1921,"end_word":1949,"sentiment":"positive","sentiment_score":0.6590657234191895},{"text":"Bye. Bye.","start_word":1950,"end_word":1951,"sentiment":"neutral","sentiment_score":0.2501646876335144}],"average":{"sentiment":"neutral","sentiment_score":-0.14829837246136646}}}}