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Hi. Good afternoon. Yong? Yeah.\n\nGood day to you, Yong. This is Mary calling from Vigilance AI. I hope you're doing well. Vigilance AI? Recently we called you, we are a cybersecurity company that runs an AI powered MDR platform, so which investigates and responds to security events 24 by seven while having human in the loop.\n\nWe're trying to get in touch because our CTO would love to schedule a quick demo with you, and we're just hoping you might some availability by next week on the August 11. Would you be available? Mhmm. I see. So if we're not available by next week, how about, let's say, by mid or end of August, we can pencil book a date for you for you to manage your schedule?\n\nLet's say on oh, so for the whole month of August. Am I right? I since I got you in the line, is it okay if we can pencil book, let's say, by second week of September, like, '17? This is just to introduce about our company. So our goal is just to simply demonstrate the value of our services so we can help you, your organization.\n\nI I see. Yeah. But nothing to worry because we're not asking to change anything. So this is just a free pilot with no commitment required so you can evaluate our extended MSP or MSFT capabilities alongside with your current vendor. So we mhmm.\n\nMhmm. I I am is it your email it's yong@jbcaravans.com.au? Still the same? Okay. I'll just drop you an email, though.\n\nThank you for taking this call. Have a good one.","paragraphs":[{"sentences":[{"text":"Yes.","start":3.12,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.11804790794849396},{"text":"Hi.","start":3.4399998,"end":3.9399998,"sentiment":"neutral","sentiment_score":0.25546103715896606},{"text":"Good afternoon.","start":4.16,"end":4.9,"sentiment":"positive","sentiment_score":0.41288818418979645},{"text":"Yong?","start":5.12,"end":5.62,"sentiment":"neutral","sentiment_score":0.2591528296470642},{"text":"Yeah.","start":7.2,"end":7.68,"sentiment":"positive","sentiment_score":0.3450733423233032}],"sentiment":"neutral","sentiment_score":0.3005852475762367,"num_words":6,"start":3.12,"end":7.68},{"sentences":[{"text":"Good day to you, Yong.","start":7.68,"end":8.9,"sentiment":"positive","sentiment_score":0.572840416431427},{"text":"This is Mary calling from Vigilance AI.","start":9.44,"end":11.92,"sentiment":"positive","sentiment_score":0.3835418479783194},{"text":"I hope you're doing 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okay if we can pencil book, let's say, by second week of September, like, '17?","start":70.244995,"end":78.66499,"sentiment":"neutral","sentiment_score":0.11984651744365692},{"text":"This is just to introduce about our company.","start":81.799995,"end":84.38,"sentiment":"neutral","sentiment_score":0.311471126973629},{"text":"So our goal is just to simply demonstrate the value of our services so we can help you, your organization.","start":86.84,"end":92.54,"sentiment":"positive","sentiment_score":0.5639998063445091}],"sentiment":"neutral","sentiment_score":0.22777075848695058,"num_words":67,"start":61.17,"end":92.54},{"sentences":[{"text":"I I see.","start":99.854996,"end":101.454994,"sentiment":"neutral","sentiment_score":0.16284382343292236},{"text":"Yeah.","start":101.454994,"end":101.695,"sentiment":"neutral","sentiment_score":0.25603264570236206},{"text":"But nothing to worry because we're not asking to change 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Yes. Where are you calling from? Oh, okay. No. I'm not available next week. Okay. No. The whole the the whole next next month, I'm not available. Yeah. Yes. I said I'm not I think I think I'm not going to attend because this year, I'm not gonna change anything for our company. So so yeah. Thank you for the call. Yeah. Okay. May maybe just send me send me a email. Let me have a read. So if I'm interested, I will contact you guys. That okay for you? Okay. Yes. Yeah. Correct. Okay. Okay. Bye 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Yes. Where are you calling from? Oh, okay. No.\n\nI'm not available next week. Okay. No. The whole the the whole next next month, I'm not available. Yeah.\n\nYes. I said I'm not I think I think I'm not going to attend because this year, I'm not gonna change anything for our company. So so yeah. Thank you for the call. Yeah.\n\nOkay. May maybe just send me send me a email. Let me have a read. So if I'm interested, I will contact you guys. That okay for you?\n\nOkay. Yes. Yeah. Correct. Okay.\n\nOkay. 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Hi. Good afternoon. Yong?\n\nChannel 1: Yes.\n\nChannel 0: Yeah. Good day to you, Yong. This is Mary calling from Vigilance AI. I hope you're doing well.\n\nChannel 1: Where are you calling from?\n\nChannel 0: Vigilance AI? Recently we called you, we are a cybersecurity company that runs an AI powered MDR platform, so which investigates and responds to security events 24 by seven while having human in the loop. We're\n\nChannel 1: Oh, okay.\n\nChannel 0: trying to get in touch because our CTO would love to schedule a quick demo with you, and we're just hoping you might some availability by next week on the August 11. Would you be available?\n\nChannel 1: No. I'm not available next week.\n\nChannel 0: Mhmm. I see. So\n\nChannel 1: Okay.\n\nChannel 0: if we're not available by next week, how about, let's say, by mid or end of August, we can pencil book a date for you for you to manage your schedule? 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though.","start":132.075,"end":134.075,"sentiment":"neutral","sentiment_score":0.08975057623216084},{"text":"Thank","start":134.075,"end":134.235,"sentiment":"neutral","sentiment_score":0.2154326289892197}],"sentiment":"neutral","sentiment_score":0.1054608328267932,"channel":0,"num_words":8,"start":132.075,"end":134.235},{"sentences":[{"text":"Okay.","start":134.21288,"end":134.71288,"sentiment":"neutral","sentiment_score":0.09911499917507172}],"sentiment":"neutral","sentiment_score":0.09911499917507172,"channel":1,"num_words":1,"start":134.21288,"end":134.71288},{"sentences":[{"text":"you for taking this call.","start":134.235,"end":135.515,"sentiment":"positive","sentiment_score":0.7336725711822509}],"sentiment":"positive","sentiment_score":0.7336725711822509,"channel":0,"num_words":5,"start":134.235,"end":135.515},{"sentences":[{"text":"Okay.","start":135.25287,"end":135.65286,"sentiment":"positive","sentiment_score":0.4704356193542481}],"sentiment":"positive","sentiment_score":0.4704356193542481,"channel":1,"num_words":1,"start":135.25287,"end":135.65286},{"sentences":[{"text":"Have","start":135.515,"end":135.755,"sentiment":"positive","sentiment_score":0.5055310726165771}],"sentiment":"positive","sentiment_score":0.5055310726165771,"channel":0,"num_words":1,"start":135.515,"end":135.755},{"sentences":[{"text":"Bye","start":135.65286,"end":135.81287,"sentiment":"positive","sentiment_score":0.35422784090042114}],"sentiment":"positive","sentiment_score":0.35422784090042114,"channel":1,"num_words":1,"start":135.65286,"end":135.81287},{"sentences":[{"text":"a","start":135.755,"end":135.83499,"sentiment":"positive","sentiment_score":0.3999855816364288}],"sentiment":"positive","sentiment_score":0.3999855816364288,"channel":0,"num_words":1,"start":135.755,"end":135.83499},{"sentences":[{"text":"bye.","start":135.81287,"end":136.31287,"sentiment":"positive","sentiment_score":0.3591346740722656}],"sentiment":"positive","sentiment_score":0.3591346740722656,"channel":1,"num_words":1,"start":135.81287,"end":136.31287},{"sentences":[{"text":"good one.","start":135.83499,"end":136.575,"sentiment":"neutral","sentiment_score":0.3230404667556286}],"sentiment":"neutral","sentiment_score":0.3230404667556286,"channel":0,"num_words":2,"start":135.83499,"end":136.575}]},"summary":{"result":"success","short":"A representative from Carrefourance AI called a customer named Yong to offer a free demo of their AI-powered MDR platform, but the customer declined due to being busy with work. The representative suggests scheduling for the following week on August 11, but the customer declines and asks for an email with more information. The representative agrees to send an email and the call ends."},"intents":{"segments":[{"text":"trying to get in touch because our CTO would love to schedule a quick demo with you, and we're just hoping you might some availability by next week on the August 11. Would you be available?","start_word":68,"end_word":103,"intents":[{"intent":"Schedule a demo","confidence_score":0.05193144}]},{"text":"This is just to introduce about our company.","start_word":199,"end_word":206,"intents":[{"intent":"Introduce company","confidence_score":0.47363245}]},{"text":"This is just to introduce about our company. So our goal is just to simply demonstrate the value of our services so we can help you, I your said organization.","start_word":199,"end_word":228,"intents":[{"intent":"Demonstrate services","confidence_score":0.31541654}]},{"text":"So this is just a free pilot with no commitment required so you can evaluate our extended MSP or MSFT capabilities alongside with your current vendor. Yeah.","start_word":274,"end_word":300,"intents":[{"intent":"Inquire about free pilot","confidence_score":0.0007162645}]},{"text":"So May maybe we just send me send me a email. Let me have a read.","start_word":302,"end_word":317,"intents":[{"intent":"Send email","confidence_score":0.62775975}]},{"text":"I will contact you guys. That Mhmm.","start_word":323,"end_word":329,"intents":[{"intent":"Contact speaker","confidence_score":0.27186716}]}]},"sentiments":{"segments":[{"text":"Hello? Yes. Hi.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.1342581957578659},{"text":"Good afternoon.","start_word":3,"end_word":4,"sentiment":"positive","sentiment_score":0.3951098918914795},{"text":"Yong? Yes.","start_word":5,"end_word":6,"sentiment":"neutral","sentiment_score":0.2400402873754501},{"text":"Yeah. Good day to you, Yong. This is Mary calling from Vigilance AI. I hope you're doing well.","start_word":7,"end_word":24,"sentiment":"positive","sentiment_score":0.49673283100128174},{"text":"Where are you calling from? Vigilance AI? Recently we called you, we are a cybersecurity company that runs an AI powered MDR platform, so which investigates and responds to security events 24 by seven while having human in the loop. We're Oh, okay. trying to get in touch because our CTO would love to schedule a quick demo with you, and we're just hoping you might some availability by next week on the August 11. Would you be available?","start_word":25,"end_word":103,"sentiment":"neutral","sentiment_score":0.15646983683109283},{"text":"No. I'm not available next week.","start_word":104,"end_word":109,"sentiment":"negative","sentiment_score":-0.4519617557525635},{"text":"Mhmm. I see. So Okay. if we're not available by next week, how about, let's say, by mid or end of August, we can pencil book a date for you for you to manage your schedule? Let's No. say The on whole the the whole next next month, I'm not available. oh, so for the whole month of August. Am I right? Yeah. Yes. I since I got you in the line, is it okay if we can pencil book, let's say, by second week of September, like, '17? This is just to introduce about our company.","start_word":110,"end_word":206,"sentiment":"neutral","sentiment_score":0.0011186214144696897},{"text":"So our goal is just to simply demonstrate the value of our services so we can help you, I your said organization.","start_word":207,"end_word":228,"sentiment":"positive","sentiment_score":0.550857424736023},{"text":"I'm not I think I think I'm not going to attend because this year, I'm not gonna change anything for our company.","start_word":229,"end_word":250,"sentiment":"negative","sentiment_score":-0.431428462266922},{"text":"So so yeah. I I Thank see. you for the Yeah. call. But nothing to worry because we're not asking to change anything. So this is just a free pilot with no commitment required so you can evaluate our extended MSP or MSFT capabilities alongside with your current vendor. Yeah. Okay. So May maybe we just send me send me a email. Let me have a read. So if I'm interested, mhmm. I will contact you guys. That Mhmm. okay for I I am you? Okay. is it your email it's yong@jbcaravans.com.au? Yes. Still the same? Yeah. Okay. Correct. I'll just drop you an email, though. Thank Okay.","start_word":251,"end_word":358,"sentiment":"neutral","sentiment_score":0.1384137123823166},{"text":"you for taking this call. Okay. Have Bye a bye. good one.","start_word":359,"end_word":370,"sentiment":"positive","sentiment_score":0.5443588495254517}],"average":{"sentiment":"neutral","sentiment_score":0.11531721250841234}}}}