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We would like to just give you a quick information regarding that regarding that service. Alright. Okay. No worries, Derek. But thank you so much, Derek, for answering my call again. Alright. Have a good day, Derek. 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Good morning. Derek, it's Ronald from Cloud Solution IT. How are you doing today? Okay.\n\nThat's wonderful. Derek, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Derek, it's Cloud Solution IT. We are a managed service provider.\n\nWe are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, Derek, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company, only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of August. Yeah. Mhmm.\n\nMhmm. Alright. How about for cybersecurity, sir? Actually, that's what we're trying to achieve because we have this services called the AI SOC. We would like to just give you a quick information regarding that regarding that service.\n\nAlright. Okay. No worries, Derek. But thank you so much, Derek, for answering my call again. Alright.\n\nHave a good day, Derek. 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Good morning. Derek,\n\nChannel 1: Good\n\nChannel 0: it's\n\nChannel 1: morning.\n\nChannel 0: Ronald from Cloud Solution IT. How are you\n\nChannel 1: Hi,\n\nChannel 0: doing today?\n\nChannel 1: Ronald. Not too bad.\n\nChannel 0: Okay. That's wonderful. Derek, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And\n\nChannel 1: Mhmm.\n\nChannel 0: during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Derek, it's Cloud Solution IT. We are\n\nChannel 1: Yep.\n\nChannel 0: a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. 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to","start":71.775,"end":74.495,"sentiment":"neutral","sentiment_score":-0.16783829116159016}],"sentiment":"neutral","sentiment_score":-0.14456100118431178,"channel":1,"num_words":11,"start":71.295,"end":74.495},{"sentences":[{"text":"Yeah.","start":74.47,"end":74.97,"sentiment":"neutral","sentiment_score":-0.09851376712322236}],"sentiment":"neutral","sentiment_score":-0.09851376712322236,"channel":0,"num_words":1,"start":74.47,"end":74.97},{"sentences":[{"text":"outsource anything.","start":74.495,"end":75.635,"sentiment":"neutral","sentiment_score":-0.10256656259298325}],"sentiment":"neutral","sentiment_score":-0.10256656259298325,"channel":1,"num_words":2,"start":74.495,"end":75.635},{"sentences":[{"text":"Mhmm.","start":77.03,"end":77.53,"sentiment":"neutral","sentiment_score":-0.08757565915584564}],"sentiment":"neutral","sentiment_score":-0.08757565915584564,"channel":0,"num_words":1,"start":77.03,"end":77.53},{"sentences":[{"text":"And, you know, we don't use Microsoft.","start":77.215,"end":79.475,"sentiment":"neutral","sentiment_score":-0.17531852424144745},{"text":"So it yeah.","start":79.695,"end":80.575,"sentiment":"neutral","sentiment_score":-0.2172866960366567},{"text":"It just doesn't make sense.","start":80.575,"end":81.955,"sentiment":"neutral","sentiment_score":-0.26500934958457945}],"sentiment":"neutral","sentiment_score":-0.2136091003815333,"channel":1,"num_words":15,"start":77.215,"end":81.955},{"sentences":[{"text":"Mhmm.","start":83.165,"end":83.325005,"sentiment":"neutral","sentiment_score":-0.04376529902219772},{"text":"Alright.","start":83.325005,"end":83.825005,"sentiment":"neutral","sentiment_score":-0.027102649211883545},{"text":"How about for cybersecurity, sir?","start":84.285,"end":86.305,"sentiment":"neutral","sentiment_score":-0.035088292136788365},{"text":"Actually, that's what we're trying to achieve because we have this services called the AI SOC.","start":88.685005,"end":97.18,"sentiment":"neutral","sentiment_score":-0.010446615749970078},{"text":"We would like to just give you a quick information regarding that regarding that service.","start":97.24,"end":104.06,"sentiment":"neutral","sentiment_score":-0.003971368074417114}],"sentiment":"neutral","sentiment_score":-0.012448046895626345,"channel":0,"num_words":38,"start":83.165,"end":104.06},{"sentences":[{"text":"No.","start":106.534996,"end":106.695,"sentiment":"neutral","sentiment_score":0.020526418462395668},{"text":"Thank 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much,","start":110.115,"end":110.994995,"sentiment":"neutral","sentiment_score":0.2701084017753601}],"sentiment":"neutral","sentiment_score":0.18395798057317733,"channel":0,"num_words":10,"start":108.115,"end":110.994995},{"sentences":[{"text":"Okay.","start":110.854996,"end":111.354996,"sentiment":"neutral","sentiment_score":0.2048141360282898}],"sentiment":"neutral","sentiment_score":0.2048141360282898,"channel":1,"num_words":1,"start":110.854996,"end":111.354996},{"sentences":[{"text":"Derek, for answering my call again.","start":110.994995,"end":112.695,"sentiment":"neutral","sentiment_score":0.3162436286608378}],"sentiment":"neutral","sentiment_score":0.3162436286608378,"channel":0,"num_words":6,"start":110.994995,"end":112.695},{"sentences":[{"text":"All good.","start":113.095,"end":113.735,"sentiment":"positive","sentiment_score":0.3897649347782135},{"text":"Have a good day.","start":113.735,"end":114.715,"sentiment":"positive","sentiment_score":0.3803091198205948}],"sentiment":"positive","sentiment_score":0.383461058139801,"channel":1,"num_words":6,"start":113.095,"end":114.715},{"sentences":[{"text":"Alright.","start":114.354996,"end":114.854996,"sentiment":"neutral","sentiment_score":0.20250046253204343}],"sentiment":"neutral","sentiment_score":0.20250046253204343,"channel":0,"num_words":1,"start":114.354996,"end":114.854996},{"sentences":[{"text":"Bye.","start":114.775,"end":115.275,"sentiment":"neutral","sentiment_score":0.21176736056804657}],"sentiment":"neutral","sentiment_score":0.21176736056804657,"channel":1,"num_words":1,"start":114.775,"end":115.275},{"sentences":[{"text":"Have a good day, Derek.","start":114.994995,"end":116.115,"sentiment":"positive","sentiment_score":0.35197330117225645},{"text":"Thank you.","start":116.115,"end":116.854996,"sentiment":"positive","sentiment_score":0.33830179274082184}],"sentiment":"positive","sentiment_score":0.3480671559061323,"channel":0,"num_words":7,"start":114.994995,"end":116.854996}]},"summary":{"result":"success","short":"A representative from Cloud Solution IT calls a customer named Ronald to introduce their company and offer their services for managing cloud solutions and cybersecurity. The customer is unable to attend the meeting and requests an introductory meeting instead. The representative provides some information about the service and the call ends with the customer thanking the representative."},"intents":{"segments":[{"text":"during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start_word":52,"end_word":77,"intents":[{"intent":"Schedule meeting","confidence_score":0.04230443},{"intent":"Arrange introduction","confidence_score":0.0005820933}]},{"text":"Actually, that's what we're trying to achieve because we have this services called the AI SOC. We would like to just give you a quick information regarding that regarding that service. No. Thank you.","start_word":208,"end_word":241,"intents":[{"intent":"Provide information","confidence_score":0.23850065}]},{"text":"No worries, Derek. But thank you so much, Okay. Derek, for answering my call again. All good. Have a good day.","start_word":244,"end_word":264,"intents":[{"intent":"End conversation","confidence_score":0.18134165}]}]},"sentiments":{"segments":[{"text":"Hello? Yeah. Good morning. Derek, Good it's morning. Ronald from Cloud Solution IT. How are you Hi, doing today? Ronald. Not too bad.","start_word":0,"end_word":22,"sentiment":"neutral","sentiment_score":0.2166401445865631},{"text":"Okay. That's wonderful.","start_word":23,"end_word":25,"sentiment":"positive","sentiment_score":0.6350385546684265},{"text":"Derek, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And Mhmm. during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Derek, it's Cloud Solution IT. We are Yep. a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, Derek, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company, only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of August. Yeah. Look. We're just really too small to, you know, to Yeah. outsource anything. Mhmm. And, you know, we don't use Microsoft. So it yeah. It just doesn't make sense. Mhmm. Alright. How about for cybersecurity, sir? Actually, that's what we're trying to achieve because we have this services called the AI SOC. We would like to just give you a quick information regarding that regarding that service. No. Thank you. Alright. Okay. No worries, Derek. But thank you so much, Okay. Derek, for answering my call again.","start_word":26,"end_word":258,"sentiment":"neutral","sentiment_score":0.025949209928512573},{"text":"All good. Have a good day.","start_word":259,"end_word":264,"sentiment":"positive","sentiment_score":0.3837374746799469},{"text":"Alright. Bye.","start_word":265,"end_word":266,"sentiment":"neutral","sentiment_score":0.2071338891983032},{"text":"Have a good day, Derek. Thank you.","start_word":267,"end_word":273,"sentiment":"positive","sentiment_score":0.36955851316452026}],"average":{"sentiment":"neutral","sentiment_score":0.07399140945588699}}}}