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Right. Right. No. Right.\n\nSo I I guess the bottom line is you're gonna admit someone based on their needs and our ability to to meet their needs. That's the first criteria. And then the second criteria, if all of that's good and it's fifty fifty and there's, you know, no behavioral issues we're concerned about is is then what where it may fit in terms of our financial profile at the time. So I'm I I think, really, that's your first question. K.\n\nSo what's your concern? And who's who's your other lady? Well, didn't you say you had two? I I guess, honestly, it's who you think we can meet the needs of best. Well, I guess you can take that into consideration and go from there.\n\nAlrighty. Bye. No. I get that. Alrighty.\n\nBye.","paragraphs":[{"sentences":[{"text":"Pachira.","start":1.68,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.04813624918460846},{"text":"Right.","start":14.639999,"end":15.139999,"sentiment":"neutral","sentiment_score":0.08892954885959625},{"text":"Right.","start":30.435,"end":30.675,"sentiment":"neutral","sentiment_score":0.016573116183280945},{"text":"No.","start":30.675,"end":31.175,"sentiment":"neutral","sentiment_score":-0.049035221338272095},{"text":"Right.","start":65.07,"end":65.57,"sentiment":"neutral","sentiment_score":0.1768500804901123}],"sentiment":"neutral","sentiment_score":0.056290754675865175,"num_words":5,"start":1.68,"end":65.57},{"sentences":[{"text":"So I I guess the bottom line is you're gonna admit someone based on their needs and our ability to to meet their needs.","start":70.975006,"end":79.075005,"sentiment":"neutral","sentiment_score":0.1273384696493546},{"text":"That's the first criteria.","start":79.775,"end":80.815,"sentiment":"neutral","sentiment_score":0.0858947392553091},{"text":"And then the second criteria, if all of that's good and it's fifty fifty and there's, you know, no behavioral issues we're concerned about is is then what where it may fit in terms of our financial profile at the time.","start":80.815,"end":91.29,"sentiment":"neutral","sentiment_score":0.06119745579071161},{"text":"So I'm I I think, really, that's your first question.","start":91.75,"end":94.65,"sentiment":"neutral","sentiment_score":0.003025224735029042},{"text":"K.","start":114.845,"end":115.345,"sentiment":"neutral","sentiment_score":0.02783948928117752}],"sentiment":"neutral","sentiment_score":0.07458612065820489,"num_words":80,"start":70.975006,"end":115.345},{"sentences":[{"text":"So what's your concern?","start":118.47,"end":119.93,"sentiment":"neutral","sentiment_score":-0.037079941015690565},{"text":"And who's who's your other lady?","start":144.94,"end":146.72,"sentiment":"neutral","sentiment_score":-0.031151341274380684},{"text":"Well, didn't you say you had two?","start":149.5,"end":151.20001,"sentiment":"neutral","sentiment_score":-0.009147403096514089},{"text":"I I guess, honestly, it's who you think we can meet the needs of best.","start":173.45,"end":178.99,"sentiment":"neutral","sentiment_score":0.09977383936444918},{"text":"Well, I guess you can take that into consideration and go from there.","start":196.005,"end":200.37,"sentiment":"neutral","sentiment_score":0.01030702287187943}],"sentiment":"neutral","sentiment_score":0.027363094542589454,"num_words":45,"start":118.47,"end":200.37},{"sentences":[{"text":"Alrighty.","start":201.97,"end":202.47,"sentiment":"neutral","sentiment_score":0.194075271487236},{"text":"Bye.","start":202.53,"end":203.03,"sentiment":"neutral","sentiment_score":0.09947404265403748},{"text":"No.","start":205.73,"end":205.89,"sentiment":"neutral","sentiment_score":-0.016536738723516464},{"text":"I get that.","start":205.89,"end":206.70999,"sentiment":"neutral","sentiment_score":0.0475814181069533},{"text":"Alrighty.","start":207.97,"end":208.47,"sentiment":"neutral","sentiment_score":0.11980674415826796}],"sentiment":"neutral","sentiment_score":0.07708051055669785,"num_words":7,"start":201.97,"end":208.47},{"sentences":[{"text":"Bye.","start":208.53,"end":209.03,"sentiment":"neutral","sentiment_score":0.12863540649414062}],"sentiment":"neutral","sentiment_score":0.12863540649414062,"num_words":1,"start":208.53,"end":209.03}]}}]},{"alternatives":[{"transcript":"Morning. Just a quick bit of a I wanna ask you. I've got a couple of residents I'm looking at, but one of them, I just wanna see what your thoughts are. Both are rads. One's full one's not a pensioner even. She's fully supported. She's got plenty of money. But her support person is Kayceba. Do you know who that is? She's on she's on the she's on the shire on, like, city of Mandurah. She's, like, has a fair bit to do with the mayor. She's got a she's one thing I do know better is she has a it's it's a thing. She has a transgender son, and she actually wants it, and she hates it. And she's even written on her on the application transgender son in, like, capital letters. So, obviously, this lady is well connected. Do you, like I mean, obviously, I'm confident that she'll be yep. Yeah. Mhmm. Yeah. Oh, look. She's a she so she's 93. She's lives on her own at the moment in a two story home. She's general residential. She's not memory support. She's cognitive. She'd be a she'd probably about be about a six in Anak, but, obviously, she'd be a rad, and she's self supported. I just I don't know. Do we want someone from the council from the shire hanging around, or are we, like, confident that that's a good thing? She's they they're very look. They're very well-to-do, and I'm just I don't know. It could go either way. It could be a really good thing, or it could be I don't know. I just think about the lady, the one that's moving in. Oh, the other lady? Renata. Yes. Renata Lanza. She's been on the wait list for quite some time, but they're very picky about what sort of room they want because of the fact that they can afford any room. She's ready to come into care. She's been in cottage respite a few times. She's also a rad, and she's on a part pension. Okay. Okay. All good. I just was thinking about who's the other lady in Jara whose daughter's, like, the aged care commission person. I'm just worried about complaints and people having yeah. Cool. Alright. Thank you. Just don't have Vicky or Deb to bounce anything off. Thank you. 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Just a quick bit of a I wanna ask you. I've got a couple of residents I'm looking at, but one of them, I just wanna see what your thoughts are. Both are rads. One's full one's not a pensioner even.\n\nShe's fully supported. She's got plenty of money. But her support person is Kayceba. Do you know who that is? She's on she's on the she's on the shire on, like, city of Mandurah.\n\nShe's, like, has a fair bit to do with the mayor. She's got a she's one thing I do know better is she has a it's it's a thing. She has a transgender son, and she actually wants it, and she hates it. And she's even written on her on the application transgender son in, like, capital letters. So, obviously, this lady is well connected.\n\nDo you, like I mean, obviously, I'm confident that she'll be yep. Yeah. Mhmm. Yeah. Oh, look.\n\nShe's a she so she's 93. She's lives on her own at the moment in a two story home. She's general residential. She's not memory support. She's cognitive.\n\nShe'd be a she'd probably about be about a six in Anak, but, obviously, she'd be a rad, and she's self supported. I just I don't know. Do we want someone from the council from the shire hanging around, or are we, like, confident that that's a good thing? She's they they're very look. They're very well-to-do, and I'm just I don't know.\n\nIt could go either way. It could be a really good thing, or it could be I don't know. I just think about the lady, the one that's moving in. Oh, the other lady? Renata.\n\nYes. Renata Lanza. She's been on the wait list for quite some time, but they're very picky about what sort of room they want because of the fact that they can afford any room. She's ready to come into care. She's been in cottage respite a few times.\n\nShe's also a rad, and she's on a part pension. Okay. Okay. All good. I just was thinking about who's the other lady in Jara whose daughter's, like, the aged care commission person.\n\nI'm just worried about complaints and people having yeah. Cool. Alright. Thank you. Just don't have Vicky or Deb to bounce anything off.\n\nThank you. Bye.","paragraphs":[{"sentences":[{"text":"Morning.","start":2.72,"end":3.22,"sentiment":"neutral","sentiment_score":0.055651213973760605},{"text":"Just a quick bit of a I wanna ask you.","start":3.52,"end":6.16,"sentiment":"neutral","sentiment_score":0.06795348636806012},{"text":"I've got a couple of residents I'm looking at, but one of them, I just wanna see what your thoughts are.","start":6.16,"end":11.86,"sentiment":"neutral","sentiment_score":0.07985551655292511},{"text":"Both are rads.","start":12.719999,"end":13.7,"sentiment":"neutral","sentiment_score":0.22109281023343405},{"text":"One's full one's not a pensioner even.","start":15.125,"end":18.165,"sentiment":"neutral","sentiment_score":-0.03273140945072685}],"sentiment":"neutral","sentiment_score":0.06776929737645246,"num_words":42,"start":2.72,"end":18.165},{"sentences":[{"text":"She's fully supported.","start":18.165,"end":19.465,"sentiment":"neutral","sentiment_score":0.24166418115297952},{"text":"She's got plenty of 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Just a quick bit of a I wanna ask you. I've got a couple of residents I'm looking at, but one of them, I just wanna see what your thoughts are. Both are rads.\n\nChannel 0: Right.\n\nChannel 1: One's full one's not a pensioner even. She's fully supported. She's got plenty of money. But her support person is Kayceba. Do you know who that is?\n\nChannel 0: Right. No.\n\nChannel 1: She's on she's on the she's on the shire on, like, city of Mandurah. She's, like, has a fair bit to do with the mayor. She's got a she's one thing I do know better is she has a it's it's a thing. She has a transgender son, and she actually wants it, and she hates it. And she's even written on her on the application transgender son in, like, capital letters.\n\nSo, obviously, this lady is well connected.\n\nChannel 0: Right.\n\nChannel 1: Do you, like I mean, obviously, I'm confident that she'll be\n\nChannel 0: So I I guess the bottom line is you're gonna admit someone based on their needs and our ability to to meet their needs.\n\nChannel 1: yep.\n\nChannel 0: That's the first criteria. And then the second criteria, if all of that's good and it's fifty fifty and there's, you know, no behavioral issues we're concerned about\n\nChannel 1: Yeah.\n\nChannel 0: is is then what where it may fit in terms of our financial profile at the time.\n\nChannel 1: Mhmm.\n\nChannel 0: So I'm I I think, really, that's your first question.\n\nChannel 1: Yeah. Oh, look. She's a she so she's 93. She's lives on her own at the moment in a two story home. She's general residential.\n\nShe's not memory support. She's cognitive. She'd be a she'd probably about be about a six in Anak, but, obviously,\n\nChannel 0: K.\n\nChannel 1: she'd be a rad, and she's self supported.\n\nChannel 0: So what's your concern?\n\nChannel 1: I just I don't know. Do we want someone from the council from the shire hanging around, or are we, like, confident that that's a good thing? She's they they're very look. They're very well-to-do, and I'm just I don't know. It could go either way.\n\nIt could be a really good thing, or it could be I don't know. I just think about\n\nChannel 0: And who's\n\nChannel 1: the lady,\n\nChannel 0: who's your other lady?\n\nChannel 1: the one that's moving in.\n\nChannel 0: Well,\n\nChannel 1: Oh,\n\nChannel 0: didn't\n\nChannel 1: the\n\nChannel 0: you\n\nChannel 1: other\n\nChannel 0: say\n\nChannel 1: lady?\n\nChannel 0: you had two?\n\nChannel 1: Renata. Yes. Renata Lanza. She's been on the wait list for quite some time, but they're very picky about what sort of room they want because of the fact that they can afford any room. She's ready to come into care.\n\nShe's been in cottage respite a few times. She's also a rad, and she's on a part pension.\n\nChannel 0: I I guess, honestly, it's who you think we can meet the needs of best.\n\nChannel 1: Okay. Okay. All good. I just was thinking about who's the other lady in Jara whose daughter's, like, the aged care commission person. I'm just worried about complaints and people\n\nChannel 0: Well,\n\nChannel 1: having\n\nChannel 0: I guess you can take that into\n\nChannel 1: yeah.\n\nChannel 0: consideration\n\nChannel 1: Cool.\n\nChannel 0: and go from there.\n\nChannel 1: Alright. Thank you.\n\nChannel 0: Alrighty.\n\nChannel 1: Just\n\nChannel 0: Bye.\n\nChannel 1: don't have Vicky or Deb to bounce anything off.\n\nChannel 0: No. I get that.\n\nChannel 1: Thank you.\n\nChannel 0: Alrighty. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Pachira.","start":1.68,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.04813624918460846}],"sentiment":"neutral","sentiment_score":0.04813624918460846,"channel":0,"num_words":1,"start":1.68,"end":2.1799998},{"sentences":[{"text":"Morning.","start":2.72,"end":3.22,"sentiment":"neutral","sentiment_score":0.055651213973760605},{"text":"Just a quick bit of a I wanna ask you.","start":3.52,"end":6.16,"sentiment":"neutral","sentiment_score":0.06795348636806012},{"text":"I've got a couple of residents I'm looking at, but one of them, I just wanna see what your thoughts are.","start":6.16,"end":11.86,"sentiment":"neutral","sentiment_score":0.07985551655292511},{"text":"Both are rads.","start":12.719999,"end":13.7,"sentiment":"neutral","sentiment_score":0.22109281023343405}],"sentiment":"neutral","sentiment_score":0.08786943874188832,"channel":1,"num_words":35,"start":2.72,"end":13.7},{"sentences":[{"text":"Right.","start":14.639999,"end":15.139999,"sentiment":"neutral","sentiment_score":0.08892954885959625}],"sentiment":"neutral","sentiment_score":0.08892954885959625,"channel":0,"num_words":1,"start":14.639999,"end":15.139999},{"sentences":[{"text":"One's full one's not a pensioner even.","start":15.125,"end":18.165,"sentiment":"neutral","sentiment_score":-0.03273140945072685},{"text":"She's fully supported.","start":18.165,"end":19.465,"sentiment":"neutral","sentiment_score":0.24166418115297952},{"text":"She's got plenty of money.","start":19.525,"end":20.985,"sentiment":"neutral","sentiment_score":0.2992938160896301},{"text":"But her support person is Kayceba.","start":22.565,"end":28.025,"sentiment":"neutral","sentiment_score":0.04362248256802559},{"text":"Do you know who that is?","start":28.485,"end":29.73,"sentiment":"neutral","sentiment_score":0.01661277034630378}],"sentiment":"neutral","sentiment_score":0.08717604723103621,"channel":1,"num_words":27,"start":15.125,"end":29.73},{"sentences":[{"text":"Right.","start":30.435,"end":30.675,"sentiment":"neutral","sentiment_score":0.016573116183280945},{"text":"No.","start":30.675,"end":31.175,"sentiment":"neutral","sentiment_score":-0.049035221338272095}],"sentiment":"neutral","sentiment_score":-0.016231052577495575,"channel":0,"num_words":2,"start":30.435,"end":31.175},{"sentences":[{"text":"She's on she's on the she's on the shire on, like, city of Mandurah.","start":31.49,"end":37.59,"sentiment":"neutral","sentiment_score":-0.01628444736291255},{"text":"She's, like, has a fair bit to do with the 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needs.","start":70.975006,"end":79.075005,"sentiment":"neutral","sentiment_score":0.1273384696493546}],"sentiment":"neutral","sentiment_score":0.1273384696493546,"channel":0,"num_words":24,"start":70.975006,"end":79.075005},{"sentences":[{"text":"yep.","start":79.475,"end":79.975,"sentiment":"neutral","sentiment_score":0.05627613887190819}],"sentiment":"neutral","sentiment_score":0.05627613887190819,"channel":1,"num_words":1,"start":79.475,"end":79.975},{"sentences":[{"text":"That's the first criteria.","start":79.775,"end":80.815,"sentiment":"neutral","sentiment_score":0.0858947392553091},{"text":"And then the second criteria, if all of that's good and it's fifty fifty and there's, you know, no behavioral issues we're concerned about","start":80.815,"end":86.515,"sentiment":"neutral","sentiment_score":0.09775612192849319}],"sentiment":"neutral","sentiment_score":0.09606163868946689,"channel":0,"num_words":28,"start":79.775,"end":86.515},{"sentences":[{"text":"Yeah.","start":86.115005,"end":86.615005,"sentiment":"neutral","sentiment_score":0.023641567677259445}],"sentiment":"neutral","sentiment_score":0.023641567677259445,"channel":1,"num_words":1,"start":86.115005,"end":86.615005},{"sentences":[{"text":"is is then what where it may fit in terms of our financial profile at the time.","start":86.79,"end":91.29,"sentiment":"neutral","sentiment_score":0.009585221243255278}],"sentiment":"neutral","sentiment_score":0.009585221243255278,"channel":0,"num_words":17,"start":86.79,"end":91.29},{"sentences":[{"text":"Mhmm.","start":91.47,"end":91.97,"sentiment":"neutral","sentiment_score":0.00656196428462863}],"sentiment":"neutral","sentiment_score":0.00656196428462863,"channel":1,"num_words":1,"start":91.47,"end":91.97},{"sentences":[{"text":"So I'm I I think, really, that's your first question.","start":91.75,"end":94.65,"sentiment":"neutral","sentiment_score":0.003025224735029042}],"sentiment":"neutral","sentiment_score":0.003025224735029042,"channel":0,"num_words":10,"start":91.75,"end":94.65},{"sentences":[{"text":"Yeah.","start":94.75,"end":95.15,"sentiment":"neutral","sentiment_score":0.015937399119138718},{"text":"Oh, look.","start":95.15,"end":95.47,"sentiment":"neutral","sentiment_score":0.009354299865663052},{"text":"She's a she so she's 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The agent explains that the resident is fully supported and has a transgender son, which is causing problems with her support person. The agent also discusses the resident's financial profile and potential concerns about complaints."},"intents":{"segments":[{"text":"I've got a couple of residents I'm looking at, but one of them, I just wanna see what your thoughts are. Both are rads.","start_word":12,"end_word":35,"intents":[{"intent":"Ask about residents","confidence_score":0.020065095}]},{"text":"So what's your concern? I just I don't know. 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But her support person is Kayceba. Do you know who that is? Right. No. She's on she's on the she's on the shire on, like, city of Mandurah. She's, like, has a fair bit to do with the mayor. She's got a she's one thing I do know better is she has a it's it's a thing.","start_word":0,"end_word":108,"sentiment":"neutral","sentiment_score":0.003398132743313909},{"text":"She has a transgender son, and she actually wants it, and she hates it.","start_word":109,"end_word":122,"sentiment":"negative","sentiment_score":-0.3604479730129242},{"text":"And she's even written on her on the application transgender son in, like, capital letters. So, obviously, this lady is well connected. Right. Do you, like I mean, obviously, I'm confident that she'll be So I I guess the bottom line is you're gonna admit someone based on their needs and our ability to to meet their needs. yep. That's the first criteria. 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