{"metadata":{"transaction_key":"deprecated","request_id":"019f028a-42f6-7ab2-8d95-ef75d5f7a8e7","sha256":"7f9176eb2d6a2f723d1e23b52fa64410d76d5d3a48b4af912713b44e0ac0ac76","created":"2026-06-26T06:07:24.467Z","duration":9.143937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":37,"output_tokens":37},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":37,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Thank you for calling Elizabeth Triarico, manager of the Coahuasas Italian Historical Society and Muzewi Italiano. Unfortunately, I'm not","confidence":0.9863281,"words":[{"word":"thank","start":0.39999998,"end":0.56,"confidence":0.56347656,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.6519615650177002},{"word":"you","start":0.56,"end":0.79999995,"confidence":1.0,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.6809500455856323},{"word":"for","start":0.79999995,"end":1.04,"confidence":1.0,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.6138995885848999},{"word":"calling","start":1.04,"end":1.4399999,"confidence":1.0,"punctuated_word":"calling","sentiment":"positive","sentiment_score":0.7889438271522522},{"word":"elizabeth","start":1.4399999,"end":1.9399999,"confidence":0.984375,"punctuated_word":"Elizabeth","sentiment":"positive","sentiment_score":0.7488829493522644},{"word":"triarico","start":2.0,"end":2.5,"confidence":0.880249,"punctuated_word":"Triarico,","sentiment":"positive","sentiment_score":0.6850298047065735},{"word":"manager","start":3.04,"end":3.52,"confidence":0.9863281,"punctuated_word":"manager","sentiment":"positive","sentiment_score":0.6905282139778137},{"word":"of","start":3.52,"end":3.6799998,"confidence":0.99316406,"punctuated_word":"of","sentiment":"positive","sentiment_score":0.533505380153656},{"word":"the","start":3.6799998,"end":3.76,"confidence":0.99316406,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.5256973505020142},{"word":"coahuasas","start":3.76,"end":4.26,"confidence":0.44018555,"punctuated_word":"Coahuasas","sentiment":"positive","sentiment_score":0.5786271095275879},{"word":"italian","start":4.3199997,"end":4.72,"confidence":0.9111328,"punctuated_word":"Italian","sentiment":"positive","sentiment_score":0.6473113298416138},{"word":"historical","start":4.72,"end":5.22,"confidence":0.94970703,"punctuated_word":"Historical","sentiment":"positive","sentiment_score":0.5982853174209595},{"word":"society","start":5.3599997,"end":5.8599997,"confidence":0.9970703,"punctuated_word":"Society","sentiment":"positive","sentiment_score":0.6545031070709229},{"word":"and","start":6.0,"end":6.16,"confidence":0.5625,"punctuated_word":"and","sentiment":"positive","sentiment_score":0.6819072961807251},{"word":"muzewi","start":6.16,"end":6.64,"confidence":0.47454834,"punctuated_word":"Muzewi","sentiment":"positive","sentiment_score":0.6597475409507751},{"word":"italiano","start":6.64,"end":7.14,"confidence":0.9472656,"punctuated_word":"Italiano.","sentiment":"positive","sentiment_score":0.6116422414779663},{"word":"unfortunately","start":7.7599998,"end":8.26,"confidence":0.9970703,"punctuated_word":"Unfortunately,","sentiment":"negative","sentiment_score":-0.5803452730178833},{"word":"i'm","start":8.559999,"end":8.72,"confidence":0.99853516,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.5918716192245483},{"word":"not","start":8.72,"end":9.143937,"confidence":0.9951172,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.267427533864975}],"paragraphs":{"transcript":"\nThank you for calling Elizabeth Triarico, manager of the Coahuasas Italian Historical Society and Muzewi Italiano. Unfortunately, I'm not","paragraphs":[{"sentences":[{"text":"Thank you for calling Elizabeth Triarico, manager of the Coahuasas Italian Historical Society and Muzewi Italiano.","start":0.39999998,"end":7.14,"sentiment":"positive","sentiment_score":0.6469639167189598},{"text":"Unfortunately, I'm not","start":7.7599998,"end":9.143937,"sentiment":"negative","sentiment_score":-0.47988147536913556}],"sentiment":"positive","sentiment_score":0.46904096007347107,"num_words":19,"start":0.39999998,"end":9.143937}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Thank you for calling Elizabeth Triarico, manager of the Coahuasas Italian Historical Society and Muzewi Italiano. Unfortunately, I'm not","paragraphs":[{"sentences":[{"text":"Thank you for calling Elizabeth Triarico, manager of the Coahuasas Italian Historical Society and Muzewi Italiano.","start":0.39999998,"end":7.14,"sentiment":"positive","sentiment_score":0.6469639167189598},{"text":"Unfortunately, I'm not","start":7.7599998,"end":9.143937,"sentiment":"negative","sentiment_score":-0.47988147536913556}],"sentiment":"positive","sentiment_score":0.46904096007347107,"channel":1,"num_words":19,"start":0.39999998,"end":9.143937}]},"summary":{"result":"success","short":"Thank you for calling Elizabeth Triarico, manager of the Coahuasas Italian Historical Society and Muzewi Italiano. Unfortunately, I'm not"},"intents":{"segments":[{"text":"Thank you for calling Elizabeth Triarico, manager of the Coahuasas Italian Historical Society and Muzewi Italiano.","start_word":1,"end_word":16,"intents":[{"intent":"Express gratitude","confidence_score":0.039534487},{"intent":"End conversation","confidence_score":0.012260197}]}]},"sentiments":{"segments":[{"text":"Thank you for calling Elizabeth Triarico, manager of the Coahuasas Italian Historical Society and Muzewi Italiano.","start_word":0,"end_word":15,"sentiment":"positive","sentiment_score":0.6341750621795654},{"text":"Unfortunately, I'm not","start_word":16,"end_word":18,"sentiment":"negative","sentiment_score":-0.575803279876709}],"average":{"sentiment":"positive","sentiment_score":0.4379624031685494}}}}